Telephone Directory 2010-2011
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TELEPHONE DIRECTORY 2010-2011 Great Basin College is an Equal Opportunity/Affirmative Action agency and does not discriminate on the basis of race, color, religion, gender, national, origin, age, political affiliation, or disability. 2010-2011 1 GBC Directory EMERGENCY NUMBERS EMAIL VACATION MESSAGE Emergency . 911 Once Email Vacation Message Rule is created on GroupWise, you will only need to make the message active or deactive rule. Fire (non-emergency) . 775.777.7345 To create and edit your 3. Click Save Police (non-emergency). 775.777.7310 message: You will see your newly 1. Open GroupWise created rule with a Sheriff (non-emergency) . 775.753.1111 Click Tools check box to the left of Click Rules it. If this box is checked, Nevada State Highway Patrol. 775.738.8035 Click New the rule is active. To turn off your Vacation Ambulance . 911 2. Next to Rule name Rule, Click Tools and Type in: Vacation Message Rules and uncheck the On duty GBC security . 775.934.4923 Check Received box next to the rule. Optional (Conditions Battle Mountain Non-emergency Number. 775.635.5628 Are Section) 4. Edit Message Check Mail Click Rule Ely Non-emergency Number . 775.289.8808 Click Add Action Click Edit Click Reply Click Then Actions Are Pahrump Non-emergency Number . 775.727.5658 Click Reply to Sender Double Click Reply (Reply Window Section) Click OK Winnemucca Non-emergency Number . 775.623.6396 Click OK Edit rule Type subject: Click OK i.e. Out of the Office or Save On Vacation Check Box to active or Type message: deactive i.e. I will be out of the office from DATE to DATE Click OK TELEPHONE COURTESY 1. ANSWER PROMPTLY. Delayed answering irritates your 7. TRANSFER PROPERLY. Understand your telephone caller. Always answer with a smile in your voice. Promptly equipment and transfer the caller to the right person or office identify yourself; it saves time and confusion on both in- the first time. As an added courtesy, give the caller the coming and out-going calls. number to which you are transferring them, in case you are disconnected on the transfer. 2. AVOID UNNECESSARY SCREENING. Never say, “Who is this?” If you must screen instead ask, “May I say who’s calling 8. PLACE AND RECEIVE YOUR OWN CALLS. This personal please?” touch saves time and creates goodwill among co-workers. 3. BE PREPARED. Write messages down; it guarantees accuracy 9. LEAVE WORD. If you’re going to be away from your desk, and eliminates call backs. always leave word with co-workers as to where you are going and when you anticipate returning. 4. TAKE MESSAGES ACCURATELY. Keep paper and pencil by the phone. After writing down the message, read it back to 10. ANALYZE YOUR TERMINOLOGY. Eliminate slang (yeah, the caller. Ok, bye-bye). Avoid trite sayings and technical terms. Never say, “She/he is on break.” Instead say “She/he is away from 5. EXPLAIN DELAYS. To callers on hold, waiting seconds seems her/his desk, may I tell her/him who called?” like an eternity. 11. TERMINATE YOUR CALL WITH A POLITE “GOOD-BYE.” 6. DON’T ABANDON YOUR CALLER. Make reports to callers Hang up gently. Remember, to the caller, there is no on hold at least every 60 seconds. unimportant telephone call. You are the voice of this College. What kind of impression did you make today? 2010-2011 2 GBC Directory BOARD OF REGENTS NSHE CAMPUSES JAMES DEAN LEAVITT, CHAIR 702.384.0909 COLLEGE OF SOUTHERN NEVADA . 702.651.5600 200 Hoover Street, Suite 150 702.598.0510 (FAX) President: Dr. Michael Richards 702.651.5001 (FAX) Las Vegas, NV 89101 [email protected] 6375 W. Charleston, W3D North Las Vegas, NV 89146 JASON GEDDES, PhD, VICE CHAIR . 775.750.2402 [email protected] 750 Putnam Dr. [email protected] Reno, NV 89503 DESERT RESEARCH INSTITUTE. 775.673.7311 President: Dr. Stephen Wells 775.673.7421 (FAX) MARK ALDEN . 702.454.4999 2215 Raggio Parkway 3711 Canary Palm Ct. 702.735.0285 (FAX) Reno, NV 89512-1095 Las Vegas, Nevada 89121 [email protected] [email protected] ANDREA ANDERSON PhD . 702.592.3228 GREAT BASIN COLLEGE . 775.753.2265 P. O. Box 61005 702.889.8492 (FAX) President: Carl Diekhans 775.778.9358 (FAX) Boulder City, NV 89006 [email protected] 1500 College Parkway Elko, NV 89801 ROBERT J. BLAKELY. 702.403.7041 [email protected] 1200 S. Torrey Pines Dr. #94 702.889.8492 (FAX) Las Vegas, NV 89146 [email protected] NEVADA STATE COLLEGE . 702.992.2012 Interim President: 702.992.2351 (FAX) WILLIAM G. COBB . 775.786.3930 P. O. Box 3559 775.786.4160 (FAX) TRUCKEE MEADOWS Reno, NV 89505 [email protected] COMMUNITY COLLEGE . 775.673.7025 President: Dr. Maria Sheehan 775.673.7297 (FAX) CEDRIC CREAR . 702.731.0546 7000 Dandini Boulevard 720 South 4th Street 702.731.0271 (FAX) Reno, NV 89512-3999 Las Vegas, NV 89101 [email protected] [email protected] DOROTHY SEWELL GALLAGHER . 775.738.5230 UNIVERSITY OF NEVADA, LAS VEGAS . 702.895.3201 627 Court Street 775.753.8708 (FAX) President: Dr. Neal Smatresk 702.895.1088 (FAX) Elko, NV 89801 4505 Maryland Parkway Las Vegas, NV 89154 RON KNECHT . 775.882.2935 [email protected] 1009 Spencer Street 775.882.6348 (FAX) Carson City, NV 89703 [email protected] UNIVERSITY OF NEVADA, RENO . 775.784.4805 President: Dr. Milt Glick 775.784.6429 (FAX) KEVIN J. PAGE . 702.765.3201 Office of the President/001 3300 W. Sahara Avenue, Suite 400 702.765.3206 (FAX) 1664 N. Virginia St. Las Vegas, NV 89102 [email protected] Reno, NV 89557-0016 [email protected] RAYMOND (RAY) RAWSON, PhD. 702.290.2121 2217 Scarlet Rose Drive 702.838.4563 (FAX) WESTERN NEVADA COLLEGE . 775.445.4450 Las Vegas, NV 89134 [email protected] President: Dr. Carol A. Lucey 775.445.3127 (FAX) 2201 W. College Parkway JACK LUND SCHOFIELD, PhD . 702.382.9638 Carson City, NV 89703 1308 S. 8th Street 702.382.3733 [email protected] Las Vegas, NV 89104 [email protected] MICHAEL WIXOM. 702.437.1737 908 Evening Dew Dr. [email protected] Las Vegas, NV 89110 2010-2011 3 GBC Directory CHANCELLOR’S OFFICE 5550 W. FLAMINGO ROAD, SUITE C-1 2601 ENTERPRISE ROAD LAS VEGAS, NV 89103-0137 RENO, NV 89512-1666 702.889.8426 775.784.4905 FAX: 702.889.8492 FAX: 775.784.1127 ABBA, CRYSTAL . 775.784.4901 RENDER, ROBYN 702.889.8426 Associate Vice Chancellor of Academic and Student Affairs Vice Chancellor for Information Technology [email protected] [email protected] ALBRECHT, JOHN . 775.673.7261 PATTERSON, BART . 702.889.8426 General Counsel for Great Basin College Vice Chancellor of Administrative and Legal Affairs [email protected] KLAICH, DANIEL . 775.784.4901 Chancellor TREVISAN, MAURIZO . 702.889.8426 Vice Chancellor and Chief Operating Officer, Health Sciences System KUHLMAN, JOHN. 702.889.8426 Manager of Public Information Ext. 117 [email protected] TURNER, MARCIA . 702.889.8426 Vice Chancellor of Operations/COO [email protected] NICHOLS, DR. JANE . 775.784.4905 Vice Chancellor for Academic and Student Affairs [email protected] WASSERMAN, SCOTT . 775.784.4958 Chief Executive Officer of the Board of Regents [email protected] REED, HOWARD “MIKE” 775.784.4036 Vice Chancellor for Finance [email protected] 2010-2011 4 GBC Directory ADMINISTRATION PRESIDENT. 753.2265 FACILITIES OFFICER. 753.2406 Carl Diekhans Mark Fraga Berg Hall, 155 Berg Hall, 159 [email protected] [email protected] ASSISTANT TO THE PRESIDENT . 753.2265 SENIOR ASSISTANT FOR Mardell Wilkins ADMINISTRATIVE SERVICES . 753.2227 Berg Hall, 155 Dorinda Friez [email protected] Berg Hall, 159 [email protected] VICE PRESIDENT FOR ACADEMIC AFFAIRS. 753.2266 Dr. Mike McFarlane Berg Hall, 152 [email protected] ASSISTANT TO THE VICE PRESIDENT FOR ACADEMIC AFFAIRS. 753.2187 Janie Moore Berg Hall, 152 [email protected] SGA VICE PRESIDENT FOR STUDENT SERVICES / Student Government Association ADMINISTRATIVE OFFICER . 753.2282 Leonard Center for Student Life Lynn Mahlberg Berg Hall, 160 [email protected] PRESIDENT . 753.2256 Paulette Batayola ASSISTANT TO THE VICE PRESIDENT FOR [email protected] STUDENT SERVICES. 753.2184 Yvonne Sutherland VICE PRESIDENT . 753.2256 Berg Hall, 160 Jacqueline Lemback [email protected] [email protected] BUDGET AND HUMAN RESOURCES OFFICER . 753.2181 SECRETARY . 753.2256 Sonja Sibert Crystal Morgan Berg Hall, 159 [email protected] [email protected] STUDENT ADVOCATE . 753.2343 DEAN OF APPLIED SCIENCE . 753.2217 Julie Smith Bret Murphy [email protected] Electrical Industrial Technology Building, 254 [email protected] DEAN OF HEALTH SCIENCES AND HUMAN SERVICES Dr. Kris Miller . 753.2135 Dorothy S. Gallagher Health Sciences Building, #135 [email protected] DIRECTOR OF INSTITUTIONAL ADVANCEMENT, EXECUTIVE DIRECTOR FOR THE GBC FOUNDATION (Marketing, Public Information, Foundation) . 753.2260 Dr. John Patrick Rice Berg Hall/McMullen Hall [email protected] 2010-2011 5 GBC Directory DEPARTMENT CHAIRS AND SUPPORT STAFF BACHELOR OF APPLIED SCIENCE IN MANAGEMENT CONTINUING EDUCATION/COMMUNITY OUTREACH TECHNOLOGY Angie de Braga, Director . 775.753.2231 Bret Murphy, Program Supervisor . 775.753.2217 Berg Hall, 162 Electrical Industrial Technology Building, 254 [email protected] [email protected] Support Staff: Carmen Matlock . 775.753.2202 Support Staff: Delores Whittaker . 775.753.2235 COMPUTER OFFICE TECHNOLOGY BACHELOR OF ARTS IN ELEMENTARY EDUCATION Ed Nickel, Chair . 775.753.2241 Bonnie Hofland, Program Supervisor . 775.753.2226 High Tech Center, 133 Electrical Industrial Technology Building, 251 [email protected] [email protected] Support Staff: Delores Whittaker .