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DERWENT VALLEY RAILWAY INC

Getting back on track

BUSINESS PLAN

Prepared By: The Board of the Derwent Valley Railway Inc.

D E R W E N T V A L L E Y R A I L W A Y D E R W E N T V A L L E Y R A I L W A Y Station Street, New Norfolk

D E R W E N T V A L L E Y R A I L W A Y D E R W E N T V A L L E Y R A I L W A Y

D E R W E N T V A L L E Y R A I L W A Y D E R W E N T V A L L E Y R A I L W A Y DERWENT VALLEY RAILWAY INC

Getting back on track

BUSINESS PLAN

Prepared By: The Board of the Derwent Valley Railway Inc. Station Street, New Norfolk

28 MAY 2015

DERWENT VALLEY RAILWAY Railway Station, New Norfolk, PO Box 478, New Norfolk, 7140. Telephone: (03) 6261 1946 / 0419 775 349. Email: [email protected] www.dvr.org.au Table of Contents

1. Executive Summary 3 1.0 Business Summary 4 1.1 Business Overview 4 1.2 Product and Service Overview 4 1.3 Market Analysis 5 1.4 Market Strategy 6 1.5 Key Financial Objectives 7

2. Detailed Plan 7 2.1 Business Structure 7 2.2 Management & Ownership 8 2.3 Key Objectives 10 2.4 The Competitor 11 2.5 Products and Services 11 2.6 Product or Service Production 17 2.7 SWOT Analysis 18

3. Financial plan 19 3.1 Key Objectives and Financial Review 19 3.2 Establishment Costs 19 3.3 Profit and Loss 19 3.4 Balance Sheet 20

4. Action Plan 20

5. Supporting Information 20

BUSINESS PLAN 2015 DERWENT VALLEY RAILWAY INC PAGE 2 OF 27 1.0 Executive Summary The locomotives and carriages owned by the DVR also require varying degrees of The Derwent Valley Railway Inc. (DVR) maintenance, refurbishment and mod- was established in 1990 with the aim of ernisation to ensure the tourist experi- preserving the Derwent Valley railway ence is safe and comfortable as well as line and creating heritage tourist rail authentic. excursions on that line. The railway line, from Boyer to National The expected total cost to re-instate Park, links many existing tourism the railway line and rolling stock over operators in the Derwent Valley. a ten year period is $1,632,000. Of this amount, it is anticipated that a capital The re-establishment of the railway will injection will be required of $1,178,450 enable larger numbers of visitors to from sources external to the DVR. be transported through the valley to experience these activities. To reduce the time frame from the 10 year plan to four years would require the The Derwent Valley is currently one of employment of five track workers at an the more economically disadvantaged estimated cost of $290,000 per annum. regions in Tasmania. The increase in (ie, total cost of $2,792,450, with business activity generated by the DVR $2,338,450 from external sources.) during re-establishment of rail services, and the subsequent increase in visitor Approximately half this amount will numbers, will provide a significant boost be required in the first year to enable to the amount of money spent in the area. sufficient rebuilt railway line and roll- The railway operations will also provide ing stock to be available for Stage One opportunities for increased employment operations to commence and for the up- in the region, both by the DVR and flow- front cost of public liability insurance. on jobs in other aspects of tourism. The balance of funding throughout the The DVR has adopted a staged approach project will be generated by the carriage to re-establishing itself as a prime tourist of visitors on the earlier stages of the plan. rail operator in Tasmania. The plan is We have ten nationally accredited Rail structured so that each stage builds on Infrastructure personel, however we the successful completion and operation would require steel sleepers via Tasrail of the previous phase. and stone ballast from local sources to be secured in the short term and a lease or There are five main stages to the plan: Stage 1: New Norfolk to Hayes licence to operate. Stage 2: Hayes to Plenty Stage 3: Plenty to Westerway Stage 4: Westerway to National Park Stage 5: New Norfolk to Boyer “With a licence to operate, The railway track is generally intact, but DVR can commence requires upgrading to meet the required accredited standard for passenger rail track restoration immediately. operations. This is a shovel ready project”

BUSINESS PLAN 2015 DERWENT VALLEY RAILWAY INC PAGE 3 OF 27 1. Business Summary • Creating partnerships within the com- 1.1 Business Overview munity and business in the area, and Planning and developing an excep- Derwent Valley Railway (DVR) has been • tional tourist railway that will cater for in operation since 1990 and has previ- day trippers, disabled passengers and ously run very successful rail tourism those wishing to travel with canoes, journeys in the Derwent Valley, to Ross fishing equipment and bicycles to a and further afield on the Main Line. point of relevant access.

In 2006, DVR was forced to cease these DVR has spent considerable resources operations due to Pacific National with- transforming the organisation to have drawing access to the track for all but its a safety conscious customer focus in own rail freight service. readiness for return to the line. This in- The DVR has adopted a staged approach cludes re-establishing a new skills-based to re-establishing itself as a prime tourist board and working on compliance and rail operator in Tasmania. Each phase of workplace safety issues to ensure that this plan builds on the successful comple- the organisation is best placed to deliver tion and operation of the previous phase. a premium service. During its period of hiatus, the DVR has 1.2 Product and Service Overview concentrated on: Derwent Valley Railway will offer a • Rebuilding and restoring its loco- premium rail tourism experience, work- motives and passenger carriages ing in cooperation with other premium • Increasing, rebuilding and maintaining offerings in the Derwent Valley such as its track maintenance rolling stock Redlands Estate, The Salmon Ponds, the • Expanding its training capacity Water Taxi Service from , and the • Ensuring its financial viability Cartela (when it returns to duty, with its • Undertaking discussions with TasRail, original steam engine). The experience the Office of the National Rail Safety will include possibilities such as jazz Regulator and other parties to ensure trips with Conservatorium of Music that DVR is well placed to return to students and whisky and cheese even- the line ing tours and working with Nekon Pty • Reorganising its internal structure to Ltd and Inland Fisheries Service (IFS) to ensure that it has the capability to run increase visitor numbers to the Salmon a successful tourist rail operation Ponds. The ability to carry disabled pas- Re-invigorating the board to present a • sengers with their carers in a carriage modern outcomes-driven and skill- fitted with wide doors and wheelchair based board of management locks will be a first class experience.

BUSINESS PLAN 2015 DERWENT VALLEY RAILWAY INC PAGE 4 OF 27 It is envisaged that the secondary stage just over 73,000 patrons. During the would create an experience between same period, in the vicinity of 40,000 New Norfolk (either as a start point or patrons visited the West Coast Wil- working with river transport to provide derness Railway with the remaining a further experience) to Plenty, where 33,000 patrons visiting NFP tourist guests would be transported to Red- railways in Tasmania. lands and the Salmon Ponds. With a 15% increase in overall visitor This would create an ideal ‘heritage numbers for the State to 1,007,000, as travel’ experience allowing older people indicated by the Tasmanian Visitor Sur- to relive their memories of years gone vey 2013 and a commensurate increase by and younger people to access the in tourist numbers for not-for-profit rail joy of a form of travel that is now rarely services in Tasmania, there is significant available in this state. scope for the development of further tourist rail in the State, particularly if 1.3 Market Analysis joint marketing initiatives are under- taken and there is some cooperation Derwent Valley Railway hopes to in- between operators, as suggested in the crease the tourism market in the Der- recommendations of that report. went Valley and surrounding areas by offering a unique rail tourism experi- This same report also indicates that an ence linking in with existing and new expenditure multiplier of 1.89 should be tourism businesses in the area. applied to tourism rail in Tasmania. A recent (2012) report assessing the Further to this, the same report indicates: feasibility of operation of tourism rail Also using data from TATrail, the Tas- in Tasmania was prepared for the Tas- manian tourist rail industry directly em- manian Association of Tourist Rail- ploys an estimated 10.5 people on a full ways Inc, (TATRail), of which DVR is time basis. Using an employment multi- a member. This report focused on the plier of 1.63, Tasmanian tourist railways operations of not-for-profit tourism generate an additional 6.6 jobs on a full railways which excluded the West Coast time basis resulting in total direct and Wilderness Railway. indirect positions of 17. This found that: Furthermore, the economic benefits of In 2010/11 data from the Tasmanian tourist railways are of additional benefit Association of Tourist Railways Inc due to the location of most tourist rail- (TATRail) estimates that tourist rail- ways in rural and remote areas of Tas- ways in Tasmania provides services to mania delivering economic benefits to

BUSINESS PLAN 2015 DERWENT VALLEY RAILWAY INC PAGE 5 OF 27 these areas contrary to the majority of tegic attractors to the area, particularly other tourist products and services be- those that seek to incorporate a high ing delivered in metropolitan areas. quality experience that will augment ex- This information is based on the running isting tourism experiences. capability and modelling of existing not- for-profit tourist rail in Tasmania. 1.4 Market Strategy The plan that is being proposed by DVR Derwent Valley Railway’s marketing has some significant differences, includ- strategy seeks to optimise its prime ad- ing the ability to provide paid employ- vantage of location, historical impor- ment for a number of track/workshop tance of rail to the area and the romance staff, serving staff and possible training of rail, as well offering the unique op- benefits, thereby increasing the employ- portunity to link several different types ment multiplier, and giving additional of travel (water, rail and vintage trans- benefit to the local community. port) to ‘high end’ tourist attractions in The Derwent Valley community currently the area, while showcasing the prod- has above State average unemployment, ucts of the valley. Additionally, the Der- (8.7% - ABS Statistics 2011 Census) and went Valley Railway will provide links to is the fifth most disadvantaged commu- other tourism experiences in the area, nity in the State according to the Index of and plans to provide high quality trans- Relative Socio Economic Disadvantage. port for disabled passengers. With recent changes in the economy Research and past experience of the of the Derwent Valley, including the DVR has shown that a profitable tour- changes in the forestry industry, there ist rail is viable in the area. The point has been a renewed realisation of the of difference that DVR will exploit (as importance of tourism to the future compared to other tourist rail in Tas- economy of the area. This is highlighted mania) is that DVR has already started in ’s soon to be to create links with other businesses in completed STEPS plan, a strategic doc- the area and will offer a complete ex- ument that will be used as a ‘road map’ perience, rather than just a ‘train ride’. to assist in planning for the future of the (See appendix 1, page 24) valley; this document highlights the po- As part of TATRail, DVR is well posi- tential of DVR to work with other tour- tioned to work with other tourist rail in ism and local businesses and increase Tasmania to capitalise on more tradi- economic activity in the area. The plan tional rail enthusiasts, as well as captur- also highlights the importance of stra- ing a new market.

BUSINESS PLAN 2015 DERWENT VALLEY RAILWAY INC PAGE 6 OF 27 1.5 Key Financial Objectives • Members, many of whom are rail en- The key financial objective is to run an thusiasts, are able to make a valuable economically viable tourist rail that pro- contribution to the continued vides employment and economic stimu- development of the organisation and lus to the tourism industry in the Der- remain in contact with the organis- went Valley. Included in this objective is ation they have built. the opportunity to work cooperatively • To preserve the entirety of the with other tourism businesses in the Derwent Valley Line and to ensure area and to provide opportunities for that rolling stock is not lost. skills based training. • Community links are essential to the ongoing operation and support of the 2. Detailed Plan organisation. 2.1 Business Structure • Any funds made can be returned to The Derwent Valley Railway was cre- the organisation for improvement and ated in 1990 as the result of the closure growth into the future, there is no of Tas Loco Co., a private organisation pressure to provide a return to based in Claremont. Initially the prime investors. focus of the Derwent Valley Railway was • This structure allows DVR to employ to ensure that rolling stock was not sold people as required, and provide to the mainland, resulting in the loss of training through grant and other important Tasmanian heritage. At the income, employees will be covered by same time, lines that were not deemed appropriate employment instru- to be viable were being closed and the ments, superannuation (where ap- Derwent Valley line provided the ideal plicable) and workplace health and situation for the creation of a preserva- safety legislation. tion society that later developed into a • The organisation and its objectives heritage and tourism venture. Derwent remain central to the project, with- Valley Railway has DGR status for taxa- out the need to provide dividends to tion purposes. shareholders. Derwent Valley Railway operates as a • This structure allows for a staged not-for-profit membership based organ- approach to the development of con- isation for the following reasons: tinued tourism experiences.

BUSINESS PLAN 2015 DERWENT VALLEY RAILWAY INC PAGE 7 OF 27 • There may be future consideration of based advertising agency for many years. developing this structure into a so- During this time Derek had a senior role cial enterprise once well established, in the marketing development of a num- thus bringing additional benefits to a ber of tourist ventures, giving him a broad somewhat disadvantaged community. understanding of the tourist industry. • The structure fits with the collective Derek is involved with a number of lo- ‘conscience’ of the board and mem- cal tourism organisations, and has been bers, allowing them to give back to the involved in several boards. As such he community. has a strong governance ethic and un- derstands the operation of boards. Derwent Valley Railway has a strong Engineering Manager and Deputy reputation built over twenty four years Chairman – Lyndon Hewitt of successful operation, despite its en- forced hibernation for some time, the Lyndon has been involved with the Der- brand remains popular and recognis- went Valley Railway since its inception able in the marketplace. and has a vast knowledge of the his- tory of the organisation. Additionally, This strategy also allows for an exit strat- Lyndon is a Fitter and Turner by trade, egy and return to an enthusiasts group and is able to construct and produce should all avenues for growth prove un- many of the components necessary for achievable. the safe and efficient running of roll-

ing stock. Through his association with 2.2 Management and Ownership the organisation, Lyndon has compiled Derwent Valley Railway is a membership- a broad knowledge of the running and based organisation, overseen by a skills- operations of rail in general and specific based board elected from membership at pieces of rolling stock in particular. the Annual General Meeting. The board Lyndon also has a large network of con- also has the ability to appoint members tacts that can be called upon to assist in from time to time to fill vacancies. many technical matters. The current board is made up of nine Treasurer – Charles Court members with various skills essential to Charles has specialist knowledge in the the smooth running of the organisation. Taxation area, particularly as it pertains Chairman – Derek Jones to businesses and not-for-profit organisa- Derek has extensive experience in mark- tions. He is a Certified Practising Account- eting and promotions having owned, ant (CPA). Charles is also involved in a in partnership, a successful Brisbane- number of other community organisations.

BUSINESS PLAN 2015 DERWENT VALLEY RAILWAY INC PAGE 8 OF 27 Secretary – Dennis Hewitt Carriage and Wagon Manager – As a DVR foundation member and James McCulloch longest serving Board member, Dennis James is passionate about returning the brings an intimate knowledge of the or- Derwent Valley Railway to the line and ganisation to the Board table. A retired the long term possibilities for the future public servant, Dennis now dedicates of the organisation. his time to active community service. James is an Engineering draughtsman He is an impeccable railway historian, and is in charge of the carriage and with a special knowledge of the Der- wagon team, looking after the mainte- went Valley Line and a presenter on nance and restoration of passenger roll- New Norfolk’s community radio station ing stock. TYGA-FM 98.9. Board Member – Paul Jones Civil Manager – Damien Jarvis Paul studied Economics and Account- Damien is a controls technician respon- ing at the sible, not only for maintaining our struc- before joining a well known multi- tures and track, but also for maintaining national company, then spending thirty- optimal performance from the electrical three years as a public servant. side of our locomotives, carriages and On retirement, ten years ago, he com- workshop equipment. menced spending one or two days a Safety and Accreditation Manager – weeks at the Derwent Valley Railway Steve Zvillis participating in many restoration/reno- Steve works for Norske Skog as a vation projects. Since retirement he has senior boiler operator and mill services purchased and successfully operated a coordinator. He is also a member of the small retail business. Boyer Mill Improvement Council and He has spent in excess of forty years an employee representative, having con- as a voluntary sports administrator in siderable experience in negotiating em- various capacities and in a number of ployee agreements and dealing with em- Soccer and Athletics organisations. ployee issues. He has been involved with Board Member – Craig Farrell safety and compliance management and represented DVR in dealings with the Craig has been involved in the organi- State (now National) Rail Safety Regu- sation for many years and is the imme- lator since DVR first attained rail safety diate past Chairman. Craig is the MLC accreditation. for Derwent, and as such has scaled back his involvement to some extent,

BUSINESS PLAN 2015 DERWENT VALLEY RAILWAY INC PAGE 9 OF 27 although still actively interested. Having All board members and a number of lived in the area for many years, Craig general members have qualifications knows many people and has proved in- and experience in track maintenance valuable in providing introductions to and safety. The Derwent Valley Railway many organisations and people. has a significant store of equipment that Board Member – will allow for track maintenance and up- Anthony (Tony) Wright grade, including sleeper laying machin- ery, ballast hoppers, flat wagons, weed Tony is currently the Deputy Director of spraying equipment and other machin- Inland Fisheries and has vast experience ery and equipment essential for the safe and qualifications in business manage- and efficient running of the railway. ment and finance including Certified Practising Accountant (CPA). He has The organisation has recently purchased proved to be invaluable to the organisa- a 100 ton press for sleeper maintenance tion; supporting and strengthening the and profiling. board in various ways and helping to set direction. 2.3 Key Objectives General Membership The key objectives for the Derwent Val- The Derwent Valley Railway has a gen- ley Railway, in getting back on track are: eral membership of over 110, with many • To provide a premium tourism members bringing valuable skills to the experience, table. Within the membership there are • To assist in the economic renewal and volunteers with skills in event manage- diversification of the Derwent Valley

ment, hospitality, project management, and surrounds through providing add-

report writing and grant applications. itional tourism experiences to the area When required many members volun- To develop a risk mitigation strategy teer their time in their fields of expertise • that will ensure safe running at all to provide ongoing benefit to the organ- times isation. To further enhance the Derwent Val- A crew of up to 20 people meet once • ley Railway’s workshop and machine to twice a week to work on the rolling shop capabilities and provide training stock, locomotives and track, plan for and employment the future and ensure that once ‘back on track’ the Derwent Valley Railway will • To remain a debt free organisation be a successful tourism operation. and to continue to be self-funding into the future

BUSINESS PLAN 2015 DERWENT VALLEY RAILWAY INC PAGE 10 OF 27 • Support the growth of the Derwent low for a bike track to be installed on the Valley as an exceptional tourism des- current rail corridor. DVR is currently in tination, leveraging off and compli- discussions with these groups around a menting existing attractions to pro- more cooperative approach that could see vide a diverse base of experiences. a combination of rail and cycling catered for. These discussions are in the initial 2.4 The Competitor stages, however they appear positive. The cycling groups involved to this point have There is no competitor as such; rail not developed a strategy for their venture. enthusiasts are known to travel around

the State and across the country and in- 2.5 Products and Services ternationally to experience a new and ex- The Derwent Valley Railway has under- citing tourist rail service. As previously taken extensive discussions with many indicated, the expenditure multiplier for local tourism operators, experience pro- rail tourism is 1.89, above the usual tour- viders and businesses to ensure that ism multiplier, indicating that those want- the mix of product and service that it ing a rail experience have a high dispos- provides will work in cooperation with able income and are ‘life-long learners’; future plans for development of the area. the group recently identified by Tourism Tasmania as those being most interested A number of products are being devel- oped; either as stand-alone experiences or in visiting Tasmania. to complement existing and planned de- Derwent Valley Railway will provide a velopments and experiences. satisfying experience that exceeds the Using a staged approach the ultimate expectations of those buying the product. aim of the Derwent Valley Railway is Rail tourism operators in Tasmania take to run regular tourist rail experiences a cooperative approach to tourism, rather between New Norfolk and Mt Field (to the than a competitive approach. entrance of the Mt Field National Park). However, the points of difference between A staged approach is necessary as the DVR and other operators (ie The end trip track has been disused for a number of and links with other tourism operators years, and requires significant main- and experiences offered in the Derwent tenance. As each stage is established Valley) are strong enough to ensure a mar- and becomes a recognised tourism ket share for DVR. experience, funds from that stage will be In recent times there have been enquiries used to ensure a secure funding base for made regarding ‘pulling up the line’ to al- future expansions.

BUSINESS PLAN 2015 DERWENT VALLEY RAILWAY INC PAGE 11 OF 27 In addition to tourist rail services (to be tion. These estimates are not unrealistic detailed later in this document) there when one looks at the response to simi- are a number of other products which lar open days across the country. will be used to assist in funding the 3. Co-operative marketing operations. experiences –

These include but are not limited to: There are a number of new avenues 1. Calendars and other merchandise– opening for co-operative marketing With the board having access to an ex- experiences in the Derwent Valley. perienced graphic artist and a large ar- Some of these have been discussed in chive and library of historical and con- some detail, some are still in the plan- temporary photographs of trains in the ning stage, they include: Derwent Valley, the production cost of a • Working in partnership quality calendar would be minimal. with Redlands Estate If sold for $20 each, the sale of 200 of Bringing to life the rail journey of the such calendars would provide a gross past. Embarking the train at New Nor- income of $4000. This would pay for folk guests would be treated to a luxu- the entire power bill of the operation for rious journey along the beautiful lower one year. Other merchandise would be Derwent River, disembarking at Plenty made available as interest grows. There to then be taken to Redlands Estate. is already some limited merchandise During the journey they would be given available which has proven very popular a sample of fine music from members in the past. of the Conservatorium of Music, who 2. Open Days – would travel with them to Redlands, A recent open day, which was only ad- where they would re-join the full con- vertised locally saw between 500 – 600 cert party people in attendance. Gold coin dona- • River and Rail journeys in the tions provided over $1,200 for the day Derwent Valley – with total earnings for the day exceeded The Hobart Ferry Service is now op- $3,000. erating a regular trip between Ho- If this event was held say 2 times per bart and New Norfolk, and in coming year, with a donation of $5 – 10 request- years it is hopeful that the Cartella will ed based on 400 people attending each be gracing the Derwent Valley again. open day with a charge of $5 per person This builds on the potential for a short it would raise $4,000 for the organisa- train journey to compliment either of

BUSINESS PLAN 2015 DERWENT VALLEY RAILWAY INC PAGE 12 OF 27 these river craft, providing a memorable being taken to your destination (Plenty for experience and the opportunity to view kayaking, Mt Field for cyclists and West- the Derwent Valley from both the river erway at the Anglers Access Trail for fish- and the train. ers), with your gear stowed in a specially The rail corridor provides many places designed carriage, then disembarking and with close and easy access to the river heading off on your chosen way. bank (often closer that the road). This Tourist Rail Service Options: will enable dedicated angling spots, as As previously stated, the Derwent well as launching sites for kayaks and Valley Railway will undertake a staged drift boats, to be incorporated into rail re-entry to the Derwent Valley line. As trips, in conjunction with the Inland the organisation is aware, the task ahead Fisheries Service. has many challenges, and it is essential • Wine and Cheese or Local Produce that they do not ‘bite off more than they special event tours – can chew’ in initial stages. Each stage With the Derwent Valley gaining a rep- listed below will build on the success utation for the production of high qual- of the previous stage, and is able to be ity value added produce and superb ag- altered to some extent as circumstanc- ricultural produce such as Elderflower, es dictate. Each stage will provide the quail, whiskey, cider, cherries and more. funding for the following stage giving There is an opportunity to capitalise on the organisation an opportunity to en- this and present an opportunity for an sure that maintenance is done prior to evening train tour complimented by the opening of the next stage. specially selected and served local pro- duce, wine and cheese. Current – The New Norfolk Yard and • The Hobart Conservatorium of Music – Refurbishment of Rolling Stock:

The HCM has made the offer to place In order to run a professional and safe jazz and blues groups on boats and trains operation there is work to be done on the to perform on those days that they are New Norfolk yard area, this includes the doing performances at Redlands. There upgrading of line and sleepers and ensur- may be other artists who would also like ing that the station meets required amen- to take up this opportunity ities standards and WH&S requirements. • Kayaking, cycling and fishing – This work is currently being undertaken including the reinstatement of the ‘wye’ All these are popular pursuits in the for the turning of locomotives and rolling Derwent Valley. What could be better than stock.

BUSINESS PLAN 2015 DERWENT VALLEY RAILWAY INC PAGE 13 OF 27 TasRail has agreed to sell Derwent Val- glass windows will be fitted to comply ley Rail 10,000 ‘fit for purpose’ steel with current standards and enhance sleepers, this will provide the means to passenger experience. This work is be- ensure that the track is in safe working ing carried out by volunteers. All car- condition. riages and locomotives are undergoing Appropriately qualified members from complete mechanical overhaul, includ- Derwent Valley Railway have assessed ing using original plans of the equip- the line, with sleeper replacement to fol- ment, to ensure that correct workshop low. Members of Derwent Valley Rail- settings are maintained. way have recently undertaking training for Level ll Rail Infrastructure to ensure Stage 1 – New Norfolk to Hayes that they are able to do this work safely, This is the starting point for the re-in- within current WH&S standards and in troduction of tourist rail in the Derwent compliance with the Office of the Na- Valley, and has been chosen as it has a tional Rail Safety Regulator. number of strategic benefits: Derwent Valley Railway has the required This is a highly visible journey, running machinery for sleeper replacement and along the , and visible from other line maintenance work. Derwent vantage points in New Norfolk and the Valley Railway has recently bought a Western approaches to the town on the 100 ton sleeper press to ensure that all other side of the river sleepers are correctly profiled. The -or Work on this section will provide an ganisation may also tender with TasRail opportunity for consolidation and train- to profile their sleepers in the future. ing prior to commencing longer jour- Derwent Valley Railway is currently neys and the refurbishment of the track working with TasRail to ensure that all will give TasRail confidence that the volunteers who undertake work on the decision to allow access the line was a line are suitably accredited and trained. sound one. As part of the preservation of rail herit- Minimal work is required on this 5.5 km age, the group is currently focusing on of line and associated infrastructure to the complete refurbishment of a 1950’s bring it back to safe working condition vintage “Tasman Limited” 76 passenger This journey will commence at the New articulated ACS carriage. The internal fit Norfolk Station, and run to the old out includes new paintwork, blinds, up- Hayes Station along the scenic riverside holstery, carpets, heating and air-con- line. ditioning. New, single pane, laminated

BUSINESS PLAN 2015 DERWENT VALLEY RAILWAY INC PAGE 14 OF 27 Light refreshments will be provided at circuit from Hobart to Redlands Estate the end point, with visitors being given and Salmon Ponds using a mix of his- historical information during the jour- toric and contemporary road, rail and ney. This journey will provide a positive water transport. cash stream to allow for works to com- This involves cooperative business re- mence on stage 2 plans. lationships with a number of other op- Journeys will initially take place on erators. As previously mentioned, these Saturdays with expected demand re- discussions are advanced. quiring additional scheduled running The trip offers a circuit including a boat in the future. This may mean additional trip on the beautiful and sheltered sec- Saturday, Sunday and Public Holiday tion of the Derwent River from Hobart running schedules. The cost will be $11 and MONA. Passengers will disem- per adult and $5.50 for children. bark either at the Council wharf on the Whilst the line to Hayes is being up- northern side of the river, where they will graded and prepared for rail traffic, a be escorted the 200m to the station by shorter rail experience will be offered trained staff, or on the southern side within the New Norfolk station yard. of the river and will be transported to This will be short shuttle trips and the station by shuttle bus. Passengers will contribute to increasing public will then travel by train to Plenty, a dis- exposure of DVR and the railway, and tance of 11 km. Once at Plenty they will an provide an opportunity for training be met by a shuttle bus and taken the staff and crew. short distance to Redlands Estate’s entry There are 4 level crossings on the New point. Some passengers may choose to Norfolk to Hayes section, lights and/or enjoy the short and beautiful walk to the boom-gates will be required for safety Salmon Ponds. purposes. These will be considered in It is anticipated that this experience consultation with the Department of will initially run several trips on Satur- State Growth (formerly DIER). day and Sunday during Daylight Saving All warning systems will meet Austral- with fewer runs during the shoulder and ian Standards. non-peak period. “Special event” bookings for weddings, Stage 2 – New Norfolk to Plenty: birthdays will be available in addition to The ongoing success of Stage 1 will the regular service. ensure that Stage 2 is achievable. Popular railway attractions such as Stage two seeks to establish a tourist Bridge, Poker and Monopoly nights,

BUSINESS PLAN 2015 DERWENT VALLEY RAILWAY INC PAGE 15 OF 27 quiz nights and “Murder Mystery” Bridge No. 307 - No1 Derwent (Hayes) nights will maximise earnings outside – iron/steel and stone bridge and Bridge of daytime tourist schedules. No 309 - Plenty River Crossing – steel Other ‘specials’ such as wine and cheese bridge, would require a level two inspec- tours, local beer (2 Metre Tall) tours and tion and Bridge No 308 - Plenty Flood Opening – timber bridge, would require other event packages will be developed. a level three inspection. Derwent Valley The train trip will cost $30 return (New Railway is in a position to pay for these Norfolk – Plenty – New Norfolk) with inspections should it be necessary and other transport at an additional charge will utilise existing funds, funds from and package deals available. Stage 1 and other funds to do necessary This also offers the opportunity for tour- works on the bridges. ists to come to New Norfolk via boat, The condition of the track between New stay overnight and return the next day Norfolk and Plenty has had careful in- (again by boat or other form of public spection with permission from Tasrail transport) creating the ideal opportuni- by duly qualified members of Derwent ty for other tourism ventures and local Valley Railway. Indications are that producers to capitalise on the additional there is need for repair of culverts and interest in the area. replacement of around 25% of sleepers. Bridges – New Norfolk to Plenty: Maintenance and repairs will be carried out to the required standard by qualified There are 3 significant bridges on this Derwent Valley Railway members and section of line that need to be inspected. contractors. Although this process is the responsi- bility of the Crown, DVR has infor- Stage 3 – New Norfolk to Westerway: mally contacted the engineering firm, The ongoing success of Stage 2 will en- Pitt & Sherry, contracted to carry out sure that Stage 3 is achievable. this work on all Tasmanian rail system bridges, and has discussed the matter. Stage three seeks to extend the range The bridges were last inspected in 2007 of rail operations to include the town- and, subject to a new inspection, we are ship of Westerway, on the bank informed that trains of equal weight and of the Tyenna River, and the vari- ous tourist attractions located there. consist to the last to run by the Der- The heritage Westerway railway sta- went Valley Railway are expected to be tion building has already been exter- cleared to use these three bridges. The nally restored and refurbished by DVR costs of these bridge inspections have Some further restoration is required been determined and are affordable. internally.

BUSINESS PLAN 2015 DERWENT VALLEY RAILWAY INC PAGE 16 OF 27 Completion of this stage will also pro- Early last century, residents of the vide a strong base for the final part of capital travelled from Hobart to New the plan to re-open the line to National Norfolk by boat or train and continued Park. their journey to the National Park by train. They were met at National Park Stage 4 – The National Park Project: Station by Mr Belcher and his horse Runic and carried by dray on the short Following the consolidation of stages 2 trip to the walking track to Russell Falls. and 3 the next major project will be the restoration of the track from Westerway Completion of this stage will enable the to National Park, allowing rail transport DVR to re-create this nostalgic journey from New Norfolk to National Park. through a combination of heritage trans- port and other experiences to bring to At National Park the Derwent Valley life the history of the area. Railway will interface with the current lease holders, ’s Rail Track Rid- Stage 5 – The Boyer Connection: ers. The Rail Track Riders will lease the line from Florentine to National Park When funds and personnel are avail- where another rail attraction, unique in able, work will commence on the New , can be experienced. Norfolk to Boyer line to preserve the rail This stage will require some major track connection to the wider Tasmanian rail works. These will be funded through the network. success of stages 2 and 3 and will require It is anticipated that by this stage of some in-depth planning prior to final redevelopment it will be possible to run decisions being made. rail tours Statewide. This stage should The journey is approximately 42km each be able to be funded entirely from way from New Norfolk. operating profits generated during stages 1 to 4. This stage may be complet- Mt Field National Park is the second ed concurrently with the earlier stages oldest National Park in Australia after of the plan if funds and resources are the Royal National Park, south of Sydney available. and is one of the oldest National Parks in the world. In 2016 Mt Field National Park will celebrate its 100th anniversary, 2.6 Product and Service Production: although dependent on other factors, Since ceasing financially viable opera- the goal of the Derwent Valley Railway is tions some 9 years ago, Derwent Valley to participate in the celebrations of this Railway has continued to grow and has important milestone in some capacity.

BUSINESS PLAN 2015 DERWENT VALLEY RAILWAY INC PAGE 17 OF 27 built a strong financial base on which to experience operating passenger base its operations. rail excursions Derwent Valley Railway has looked at the • Strong working relationships with recovery and reuse of resources that are TasRail, Derwent Valley Council and other key stakeholders surplus to requirements and by adopt- Strong public support ing this practice has generated an in- • come that has grown during the period Weaknesses of hibernation. Some of these funds • Reliance on volunteers, as a volunteer have been invested to provide an based organisation ongoing income. • Removal of `infrastructure making In addition, there has been some di- replacement difficult and expensive versification within the organisation to • Lack of initial funds to upgrade track ensure that when ‘back on track’ the and rolling stock Derwent Valley Railway will be in a Opportunities position to augment its primary income Co-operative business opportunities with secondary streams of income. • with other rail and tourism business The primary income will be generated • Provides a unique tourism experience (initially) through short rail journeys, • Can offer varied one off and with secondary income providing the special event tours necessary basis to build into longer jour- • Maximisation use of the rail corridor neys as the railway re-establishes its rep- by a diverse range of people, ensuring utation. Once this has occurred, regular full utilisation of a State asset tourist rail journeys will provide the on- Threats going funding needed to ensure a safe, efficient, regular and high quality tourist • Inability to access the track in a experience is offered to passengers. timely manner due to delays in lease agreements

2.7 SWOT Analysis: • Removal of infrastructure making replacement difficult and expensive Strengths • Conversion of rail corridor to • Strong and growing membership gravel cycle path • High level, and variety of skills • Slow erosion/lack of availability of amongst members the 2nd hand sleeper stockpile from • Strong skill based Board TasRail of Management Little or no competition • • Strong knowledge base and

BUSINESS PLAN 2015 DERWENT VALLEY RAILWAY INC PAGE 18 OF 27 3. Financial Plan These funds will enable the railway 3.1 Key Objectives and track to be upgraded to passenger op- Financial Review erational standard between Hayes and, ultimately, National Park, as well as re- The key financial objective is that the store passenger carriages and locomo- DVR be financially self-supporting and tives necessary to implement the busi- sustainable in the medium to long term. To achieve this, there will need to be an ness model. Funds will also ensure the injection of funds in earlier periods to DVR has suitable passenger amenities enable the track to be repaired and roll- such as weather protection at stations, ing stock restored to a sufficiently high toilets and retail outlets. To reduce the standard for safe operating. time frame from the 10 year plan to four The DVR has adopted a staged approach years would require the employment to the expansion of operations along of 5 track workers at an estimated cost the Derwent Valley Line so that revenue of $290,000 per annum. Funding at the generated from each completed stage table below would maximise employ- can partially fund the upgrade of the ment and decreases the period of the next. This reduces the amount of fund- project. ing required from external sources at each stage of the plan. Period Amount ($) Year 1 1,031,190 3.2 Establishment Costs Year 2 700,170 The additional funding required from sources external to Derwent Valley Year 3 364,670

Railway is as follows: Year 4 242,424 Period Amount ($) Total funds required 2,338,454 Year 1 631,231

Year 2 134,776 3.3 Profit and Loss

Year 3 124,669 Profits generated from operations at each stage of the re-opening of the Year 4 287,778 Derwent Valley line will initially be re-

Min. funds required 1,178,454 invested in the development of the next stage of the plan. The business model demonstrates that DVR will be self- funding after year 6 of the plan and will

BUSINESS PLAN 2015 DERWENT VALLEY RAILWAY INC PAGE 19 OF 27 be in a position to maintain the railway 5. Supporting Information infrastructure and rolling stock into the The following documents are attached future. by way of support for the plan: Whilst the DVR is a volunteer based • Statement of financial activity (profit organisation, the plan also recognises and loss) for the first 10 years; that, once operational, there will be a Statement of Financial Position need to employ additional personnel to • (balance sheet) for the first 10 years; ensure the frequency of rail services and maintenance activities is maintained. • Proposed timetable for each stage • Analysis of railway visitors and tourist 3.4 Balance Sheet numbers to Derwent Valley

A balance sheet covering the four stages of this business plan (10 years) is attached.

4. Action Plan The business plan is predicated on each stage being completed prior to com- mencement of the next. The initial stage of the plan will require the following actions:

Key objective Individual task By whom By when

Track Access to the Chairman and Board 30 June 2015 railway track Access to second Chairman and Board 30 June 2015 hand sleepers Rolling Stock Locomotive Engineering 30 September 2015 maintenance Manager and volunteer members Carriage restoration Carriage 30 September 2015 Manager and volunteer members Operational staff Training Safety Manager 30 June 2015

Passenger Station upgrade Civil Manager and 30 November 2015 infrastructure volunteer members

BUSINESS PLAN 2015 DERWENT VALLEY RAILWAY INC PAGE 20 OF 27 2,675 2,675 9,724 9,724 6 ,078 3,647 6,000 4,862 92,000 85,293 54,698 18,233 18,233 308,490 268,297 401,280 170,156 576,787 Year 5 26,752 26,752 Stage 5 2,297 2,297 9,261 9,261 5,788 3,473 6,000 4,631 54,450 85,293 52,093 17,364 17,3 64 -35,666 290,000 554,978 344 ,561 170,156 519,312 Year 4 22,971 22,971 Stage 4 1,919 1,919 8,820 8,820 5,513 3,308 6,000 4,410 49,500 85,293 49,613 16 ,538 16,538 290,000 544,350 287,843 132,344 424,024 -120,326 L PARK - 5 YEAR PLAN Year 3 19,190 19,190 Stage 3 1,541 1,541 8,400 8,400 5,250 3,150 6,000 4,200 45,000 13,773 47,250 15,750 15,750 290,000 462,923 169,491 172,572 -290,351 Plenty Westerway National Park Boyer Year 2 15,408 15,408 Stage 2 0 1,163 1,163 8,000 8,000 5,000 3,000 4,000 13,773 45,000 15,000 15,000 18,000 290,000 424,773 127,897 130,222 -294,551 Hayes Year 1 11,627 11,627 Stage 1 OPERATING BUDGET - BUSINESS PLAN - BOYER TO NATIONA BUDGET PLAN - OPERATING BUSINESS Total patrons Total expenses Wages- operations Wages- Infrastructure Surplus/Deficit Patrons Income Ticket Sales (Hayes/Plenty) Ticket Sales (Westerway/NationalPark) Souvenir Sales (nett)Souvenir Food Beverage (nett) & Gross Income Expenses Accreditation Inspection & fees Fuel Insurance - Liability Public Maintenance repairs & - stock rolling Maintenance repairs & - track Marketing / Advertising Safety EquipmentSafety / Maintenance Telephone Training Power

BUSINESS PLAN 2015 DERWENT VALLEY RAILWAY INC PAGE 21 OF 27 500 1,000 1,000 1,000 1 ,500 673,168 110,434 191,800 823,704 552,214 268,297 550,214 Year5 Stage 5 Stage 500 1, 000 1,000 1,000 1,500 -35,666 563,115 11 0,434 191,800 775,704 221,863 242,424 219,863 Year4 Stage 4 Stage 500 1,000 1,000 1,000 1,500 33,161 31,161 455 ,461 110,434 191,800 709,504 364,670 -120,326 1,604,062 1,810,820 2,079,117 Year3 Stage 3 Stage ARK- 5 YEAR PLAN 500 1,000 1,000 1,000 1,000 33,699 32,199 354,093 110,434 191,000 803,3245,624 1,01 1,075,134 1,075,134 576,354 700,170 949,8999,718 1,35 1,604,062 1,810,820 -290,351 PlentyYear2 Westerway NationalPark Boyer Stage 2 Stage 500 1,000 1,000 1,000 1,000 67,029 65,529 883,870 1,327,019 1,571,901 1,589,957 1,527,904 950,899 1,360,718 1, 605,062 1,811,820 2,080,117 270,037 110,434 113,000 486,019 444,454 986,190 949,899 1,359,718 258,260 949,899 1,359,7182 1,604,06 1,810,820 2,079,117 as atas end of year -294,551 Hayes Stage 1 Stage 0 257 257 380 100 1,053 19,383 17,850 -19,501 239,134 258,517 212,342 110,434 105,638 235,404 258,260 277,761 258,260 Current Year1 BALANCE SHEET - BUSINESS PLAN - BOYER TO NATIONAL P NATIONAL -TO BOYER PLAN - BUSINESS SHEET BALANCE TOTAL LIABILITIES TOTAL TOTAL ASSETS TOTAL less LIABILITIES less Current Creditors Total Fixed Assets Total less: Accumulated less: Dep'n Tools and Equipmentand Tools Track and Infrastructureand Track amenities Passenger Fixed Stock Rolling Total Current Assets Current Total Debtors Stock on Hand - Souvenirs Hand on Stock External Funding forFunding InfrastructureExternal FUNDS ACCUMULATED TOTAL Cash on Hand on Cash ACCUMULATED FUNDS ACCUMULATED Forward Carried Assets Net for Surplus Year Net Represented by : by Represented : ASSETS Current Bank at Cash TOTAL NET ASSETS NET TOTAL

BUSINESS PLAN 2015 DERWENT VALLEY RAILWAY INC PAGE 22 OF 27 135,000 426 32,426 113,207 113,207 135,000 National Park 4 National Stage 135,000 2,894 2,894 3,243 3,243 111,320 Stage 3 Westerway Stage 210 10,721 11,257 11,820 12,411 676 516,508 483,676 663,077 663,077 76,608 76,608 76,608 255,312 255,312 101,200 L PARK - 10 YEAR PLAN 10 YEAR - L PARK 9,724 10,210 10,721 11,257 11,820 11,820 92,000 54,450 Stage 2 Plenty Stage 49,500 45,000 0 5,0003,000 5,2504,000 3,150 5,513 4,200 3,308 4,410 5,788 3,473 6 ,078 4,631 3,647 6,381 4,862 3,829 6,700 5,105 4,020 7,036 5,360 4,221 7,387 5,628 4,432 7,757 5,910 4,654 6,205 8,000 8,400 8,820 9,261 9,724 10, 8,000 8,400 8,820 9,261 1,163 1,541 1,919 2,297 2,6754 2,89 2,894 2,894 3,243 3,243 1,163 1,541 1,919 2,297 2,675 2,894 -4,551 -351 37,330 84,177 98,141 136,955 1 53,094 89,680 259,859 252,999 18,000 6,000 6,000 6,000 6,000 6,000 6,000 6,000 6,000 6,000 13,77345,00015,000 13,77315,000 47,250 15,750 85,293 15,750 49,613 16 ,538 85,293 16,5383 52,09 17,364 85,29364 17,3 54,698 108,065 18,233 18,233 57,433 108,065 19,144 19,144 60,304 108,065 20,101 20,101 63,320 21,107 21,107 63,320 22,162 22,162 66,485 23,270 23,270 Stage 1 Hayes Stage 130,222 172,572 291,680 349,155 406,630 483, 127,897 169,491 287,843 344 ,561 401,280 401,280 434,112 401,280 401,280 401,280 134,773 172,923 254,350 264,978 308,490 34 6,722 363,414 393,996 403,219 410,078 Year 1Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8 Year 9r Yea 10 Year 11,627 15,408 19,190 22,971 26,752 28,941 28,941 28,941 32, 11,627 15,408 19,190 22,971 26,752 28,941 28 ,941 28,941 32,426 32,426 OPERATING BUDGET - BUSINESS PLAN - BOYER TO NATIONA TO BOYER - PLAN BUSINESS - BUDGET OPERATING Total patrons Total Power Safety Equipment / Maintenance / Equipment Safety Telephone Training Fuel Liability Public - Insurance Maintenance & repairs - rolling stock rolling - repairs & Maintenance track - repairs & Maintenance Advertising / Marketing Expenses fees Inspection & Accreditation Food & Beverage (nett) Beverage Food & Income Gross Patrons Patrons Income (Hayes/Plenty) Sales Ticket Ticket Sales (Westerway/National Park) (Westerway/National Sales Ticket Souvenir Sales (nett) Sales Souvenir Wages operations - expenses Total Surplus/Deficit

BUSINESS PLAN 2015 DERWENT VALLEY RAILWAY INC PAGE 23 OF 27 0 434 Stage 5 Stage National Park 4 National Stage Stage 3 Westerway 3 Stage ARK- 10 YEAR PLAN 000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 Stage 2 Plenty 2 Stage 365 1,136,364 1,508,320 1,606,460 1,726,492 1,878,27653,767 1,8 2,003,924 2,147,222 803 816,107 944,625 1,019,916 1,095,443 1,171,22298 1,176,4 1,182,051 1,247,406 136,364 1,508,320 1,606,460 1,743,415 1,879,5857 1,967,95 2,113,625 2,256,923 2,400,221 as at end of year of end as at Stage 1 Hayes 1 Stage 586,231 134,776 12 4,669 287,778 0 107,750 113,000 139,000 165,000 191,000 191,267 191,533 1 91,800 191,800 191,800 191,800 100380 500 1,000 1,000 500 1,500 500 1,500 500 1 ,500 500 2,000 2,000 500 2,000 500 2,500 500 2,500 500 2,500 500 500 257257 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1, 1,000 1,000 1,000 1,000 1,00000 1,0 1,000 1,053 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1 ,000 1,000 BALANCE SHEET BALANCE BUSINESS - BOYER - PLAN TO NATIONALP 17,850 13,29919,383 12,949 14,799 50,279 14,449 307,808 301,265 52,279 418,483 309,8084 541,17 303,265 621,825 420,983 874,4394 543,67 1,125,183 624,325 1,319,393 877,439 1,128,183 1,322,393 -19,501 -4,551 -351 37,330 84,177 98 ,141 136,955 153,094 89,680 259,859 252,999 252,999 258,260 839,940 974,365 1, 235,404105,638 444,454110,434 430,502 509,404 559,704 110,434 554,037 687, 110,434 598,671 110,434 643,304 11 0,434 687,437 110,434 73 1,571 110,434 775,704 110,434 775,704 110,434 775,704 110,434 775,704 110,434 110, 277,761 258,260 839,940 974, 212,342239,134 266,999 826,141258,517 331,626 960,916 840,940 406 ,190 1,085,084 975,365 1,199,512 490,7007,364 1,13 1,304,194 1,509,319 585,16923,432 1,3 1,607,460 1,336,911 685,621 1,744,415 1,344,632 1,880,585 792,070 1,237,186 1,968,957 1,129,739 904,528 2 ,114,625 1,078,827 1,017,250 2,257,92330,250 1,1 2,401,221 1,246,517 258,260 839,940 974,365 1,136,364 1 ,508,319 1,606,460 1,743,415 1,879,585 1,967,95725 2,113,6 2,256,923 2,400,221 Current1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8ar Ye 9 Year 10 Year 11 Year Net Surplus for Year for Surplus Net Infrastructure for Funding External FUNDS ACCUMULATED TOTAL : by Represented : ASSETS Current Bank at Cash on Hand Cash Souvenirs - on Hand Stock Debtors Assets Current Total Fixed Rolling Stock Infrastructure and Track amenities Passenger and Equipment Tools ACCUMULATED FUNDS ACCUMULATED Forward Carried Assets Net less: Accumulated Dep'n Accumulated less: Assets Fixed Total ASSETS TOTAL lessLIABILITIES Current Creditors LIABILITIES TOTAL TOTAL NET ASSETS NET TOTAL

BUSINESS PLAN 2015 DERWENT VALLEY RAILWAY INC PAGE 24 OF 27 TIMETABLE - BUSINESS PLAN STAGE 1 - NEW NORFOLK to HAYES

Eastbound Trains Westbound Trains

New Norfolk Hayes Hayes New Norfolk (Departure time) (arrival time) (Departure time) (arrival time) 10:00 AM 10:15 AM 10:30 AM 10:45 AM 11:00 AM 11:15 AM 11:30 AM 11:45 AM 12:00 PM 12:15 PM 12:30 PM 12:45 PM 1:00 PM 1:15 PM 1:30 PM 1:45 PM 2:00 PM 2:15 PM 2:30 PM 2:45 PM 3:00 PM 3:15 PM 3:30 PM 3:45 PM

Operating Days Number of days Saturday and Sunday Daylight savings 52 Sunday Other times during year 26 Total 78

TIMETABLE - BUSINESS PLAN STAGE 2 - NEW NORFOLK to PLENTY

Westbound Trains Eastbound Trains

New Norfolk Plenty Plenty New Norfolk (Departure time) (arrival time) (Departure time) (arrival time) 10:00 AM 10:25 AM 10:35 AM 11:00AM 11:15 AM 11:40 AM 11:50 AM 12:15 PM 12:30 PM 12:55 PM 1:05 PM 1:30 PM 1:45 PM 2:10 PM 2:20 PM 2:45 PM 3:00 PM 3:25 PM 3:35 PM 4:00 PM

Operating Days Number of days Saturday and Sunday Daylight savings 52 Sunday Other times during year 26 Special Events/Charters 10 Total 88

TIMETABLE - BUSINESS PLAN STAGE 3 - NEW NORFOLK to WESTERWAY

Westbound Trains Eastbound Trains

New Norfolk Westerway Westerway New Norfolk (Departure time) (arrival time) (Departure time) (arrival time) 10:30 AM 11:45 AM 2:00 PM 3:45 PM

Operating Days Number of days Sunday Daylight savings 26 Special Events/Charters 10 Total 36

TIMETABLE - BUSINESS PLAN STAGE 4 - NEW NORFOLK to NATIONAL PARK

Westbound Trains Eastbound Trains

New Norfolk National Park National Park New Norfolk (Departure time) (arrival time) (Departure time) (arrival time) 9:30 AM 11:35 AM 3:00 PM 5:05 PM

Operating Days Number of days Sunday Daylight savings 26 Special Events/Charters 10 Total 36

BUSINESS PLAN 2015 DERWENT VALLEY RAILWAY INC PAGE 25 OF 27 Per day Per 5 177 4 231 6 183 9 134 9 100 9 111 4 215 4 145 4 145 84 10 129 10 121 10 110 Operating Operating 804 480 5400 1000 9756 3420 9350 41170 10960 0 0 0 0 0 0 0 0 0 0 0 0 0 Days Days Operating Operating 6 1 1 1 1 1 1 Year 5 Year Holidays 540 20% 134 3% 120 2% 1000 2% 2439 4% 1140 3% 4384 5% 1870 5% 11627 Total 4 4 5 9 9 9 9 9 8 4 4 4 78 permonth Timetable Running Days Running Public Additional Total Passengers Year 1 Year 78 887 925 898 995 858 581 581 1096 1288 1210 1210 1096 11627 27000 2% 26800 0.50% 50000 2% 24000 0.50% 149.06 243900 1% 114000 1% 219200 2% 480000 187000 1% 1371900 Total TotalRate Capture NumbersRate Capture Numbers Patronage Railway 5 5 100 Total Averageper day days operating of No 5 5 Visitor Railway Seasonality Seasonality Interstate Tasmanian Coach Tours Coach Interstate International Totals 100 Jun 7.625 7.625 May 7.957 7.957 Apr 9.428 9.428 Mar 11.08 11.08 Figures from ABS and from Figures ABS Ending TVSYr March2007 Feb 10.409 10.409 Cruise Ships Cruise Jan 10.409 10.409 Dec 9.428 9.428 Corporate , Meetings and Eventsand Meetings , Corporate Nov 7.724 7.724 Oct 8.557 8.557 Leisure Sep 7.383 7.383 Aug VFR Segment July Derwent Valley Railway Business Plan Railway Valley Derwent Segments Market Tasmanians Oatlands of South Month Percentage Percentage

BUSINESS PLAN 2015 DERWENT VALLEY RAILWAY INC PAGE 26 OF 27 APPENDIX 1 Derwent Valley Railway’s The Inland Fisheries Service (IFS) relationship with other tourist owns the Salmon Ponds and the operators long term leasee has given great Throughout its history, Derwent support and assistance to DVR Valley Railway has worked with over many years. many other tourism operators Deputy of IFS, Tony Wright including the well known is also a DVR Board member, Derwent Valley attraction, the and with other board members Salmon Ponds. is researching the possiility of In the last two years that bond introducing drift boating to has strengthened as DVR moves Tasmania. toward returning to service. This will add another attraction to the Derwent Valley and enhance The adjoining property, Redlands IFS and DVR’s business base by Estate, has become a major broardening recreational fishing tourist attraction in its own right. and carrying these fishers to parts In Stage 2 of this plan, DVR is of the river only accessible from planning to carry passengers the Derwent Valley Line. to Plenty Station. From there a shuttle bus will carry patrons Canoeists, kayakers, anglers and to Redlands from where they bike riders can all gain from this can enjoy the short walk to the type of cooperative access and Salmon Ponds. mutual benefit.

BUSINESS PLAN 2015 DERWENT VALLEY RAILWAY INC PAGE 27 OF 27