Mobility Visual Hearing Tips & Information Accessibility and Mobility GUIDE FOR GUESTS Disabilities Disabilities Disabilities Guest Relations Please visit Guest Merchandise Package Delivery Courtesy Wheelchairs Complimentary Viewing Areas Some show areas have WITH DISABILITIES Guest Amenities Wheelchairs and Electric Conveyance Vehicles (ECVs) Braille Guides Printed in Braille and large print text Assistive Listening Utilizes Disney’s Handheld Relations located just inside the Park and Pickup Instead of carrying your wheelchairs are available for travel to and designated viewing areas for Guests with available for rent at any of the four Parks. Available Device to amplify sound through headphones or induction entrance for: purchases all day, have them delivered to Available for Rent to provide an overview of the Theme Park. from the accessible parking lot and the nearest disabilities. These areas are filled on a first- on a first-come, first-served basis and may not be neck loop at specific attractions. the stroller and wheelchair rental location come, first-served basis. Plan to arrive early, or Deposit Portable Tactile Maps Provides a tactile • Questions and Concerns wheelchair rental location. These courtesy blue transferred from Theme Park to Theme Park. • Ticket Upgrades near the Main Entrance and pick them up wheelchairs are not permitted for use inside the as space is limited. Viewing spaces cannot representation of building boundaries, walkways Handheld Captioning Utilizes Disney’s Handheld • Separated Guest Assistance as you exit the Park. Please allow three Theme Parks. be reserved or guaranteed. Parties larger than Park Hopping Options and landmarks for each area of the Theme Parks. Device to display text at select attractions. • Lost and Found hours for delivery to the front of the Park. If Companion Restrooms six may be asked to separate and reunite If you plan to visit more than one Theme Park on Presented in a booklet format. Video Captioning Caption-ready monitors designated you prefer, have your purchases delivered Companion-assisted restroom facilities are afterwards. the same day, retain your deposit ticket from the • Services for Guests with Disabilities Audio Description Utilizes Disney’s Handheld with a “CC” symbol can be activated by remote control built directly to your Disney Resort hotel. See a available in addition to facilities designed for Accessible Transportation The following first Park. You will be able to obtain a replacement Device to provide supplemental audio information into Disney’s Handheld Device. Merchandise Cast Member for more details. access by Guests with mobility disabilities. option is available for Guests in wheelchairs wheelchair or ECV the same day, if available, at the and narration at specific attractions and outdoor Amenities available for $25 refundable deposit. These restrooms are located at: or ECVs: next Park with no additional charge. Dining locations via an interactive audio menu. Services for International Guests are Dining Reservations Table-Service • Chester & Hester’s Dinosaur Treasures, Buses can accommodate various types of available at Guest Relations. restaurants book quickly, so please make DinoLand U.S.A.® wheelchairs and ECVs. The standard lift size is Amenities available for $25 refundable deposit. Los Servicios para huéspedes reservations through the My Disney • Conservation Station®, Rafiki’s Planet Watch® 30" x 48". The wheelchair or ECV must fit the internacionales están disponibles en la oficina Experience app, at disneyworld.com/dine, • Discovery Island® lift without being forced and be securely Rental Location Next to Garden Gate Gifts near Main Entrance Guest Relations See map inside for location. Guest Relations See map inside for location. de Guest Relations. by calling 407-WDW-DINE (939-3463), or for •  - Legend of the Forbidden fastened in the restraints. We recommend that ® Des services pour les visiteurs internationaux additional assistance by visiting any Guest Mountain , Asia Guests using ECVs transfer to a bus seat Complimentary Wheelchair Replacement Locations Stationary Braille Maps Large print maps with Reflective Captioning Available at many theater-type Relations location. Most reservations must be ® sont disponibles au Guest Relations. • First Aid, Discovery Island while onboard. Amenities and • Creature Comforts - Discovery Island near Braille overlay and raised graphics to highlight key attractions, utilizing LED display to project desired captions canceled at least one day prior to the date of • Harambe Theater Restrooms, Africa Dining and Shopping Locations Some First Aid landmarks and attractions. Located in the Guest onto a panel positioned in front of you. See a Cast Member Serviços para visitantes internacionais estão your reservation or a per person cancellation ® Services for use disponíveis no Guest Relations. • , Asia counter-service and merchandise locations may • Mombasa Marketplace - In Africa near Harambe Relations Lobby. at the attraction for assistance. charge will be incurred (policies and charges • Mombasa Marketplace, Africa at the Park Fruit Market Dienste für internationale Gäste sind bei der have narrow queues formed by railings that vary by location; please confirm before may be difficult for Guests using wheelchairs. Written Aids Packets containing dialogue, narrations, Guest Relations erhältlich. finalizing your reservation). Auxiliary Entrance Limitations Some Companion Restrooms attractions have auxiliary entrances for Guests At these locations, we suggest that a member flashlights, pen and paper are available at or near performance ゲストリレーションにて世界各国から の See map inside for locations indicated with areas or entrances for most shows and attractions. Mickey Check Look for the Mickey in wheelchairs. These entrances are not of your party order and transport the food, or ゲストの皆様向けのサービスをご案 内し Check on menus throughout the intended to bypass waiting lines. Guests with contact a Cast Member for assistance. ております。 Resort for kids’ meals and disabilities and up to five members of their party More Options Electric Conveyance Vehicles (ECVs) For additional information about Theme Park services Hosts with basic abilities in Sign Language can be identified Shopping other items that meet Disney Nutrition may enter through these entrances. The rest of Limited number available on a first-come, first-served and options, please visit Guest Relations. You may with the appropriate language pin on their nametag. While at Disney’s Animal Kingdom® Theme Guidelines. For more information, please visit the party should use the standard queue. basis at the rental location. also obtain information, including parade and show Sign Language Interpretation Available at Disney’s times and details about restaurant menus, by calling ® Park, you’ll have a wild time shopping for disneymickeycheck.com. For special dietary Must be 18 years of age or older to rent ECVs. Animal Kingdom Theme Park on Tuesdays and Saturdays. souvenirs and keepsakes to commemorate needs, please see a restaurant Cast Don’t Forget Your Times Guide! Pick up the Times Guide to get additional information regarding shows, 407-827-7935. Schedules are available at Guest Relations that list specific your adventure. Keep your eyes open and Member upon arrival. For information on entertainment, operating hours and even Character appearances! RESERVATIONS MAY NOT BE MADE IN ADVANCE. interpreted show times for all Walt Disney World® Theme you’ll spot authentic African artwork such allergy-friendly food options, please visit Terra • Entertainment, outdoor shows and other Guest offerings are subject to change without notice. Available on a same-day basis and may only be Parks. as carvings, baskets, masks and jewelry. Treats (16 on the map). • Theater venues have limited capacity and may fill up before show time. Please ensure your entire used in the Park where they are rented. Your ECV party is together prior to entering the facility. For future visits to request confirmation of our interpreted You’ll also find traditional souvenirs like Payment Options will be held if you wish to leave and return to the performance schedule OR to request interpretation for other apparel, toys, ear hats, Disney Pins and more! • Some walkways in the Park may close periodically. Resort accepts same Park. special events and shows, call a minimum of 14 days in You can also download the Shop Disney Walt Disney World Disney Visa® Cards, Disney advance at 407-824-4321 [voice] or 407-827-5141 [TTY]. Parks mobile app to search for and purchase ® Rewards® Redemption Card, Disney Gift Card, authentic Walt Disney World® Resort Beyond Disney’s Animal Kingdom Theme Park Visa®, MasterCard®, Discover®, American Mobility Scooters/ECVs Please keep your speed merchandise. ® ® ® Safety in the Park Express , Diners Club , JCB , traveler’s checks, Resorts/Special Reservations Disney Resort hotels offer special equipment and to the walking speed of those around you. cash and Disney Dollars. facilities for Guests with disabilities. For information specific to individual Resorts, please call Service animals, defined as any dog or miniature horse • DINOSAUR Walt Disney World Resort Special Reservations at 407-939-7807 [voice] or 407-939-7670 [TTY]. Adjust and lower speed while maneuvering trained to do work or perform tasks for the benefit of an • ® Park Rules To provide a comfortable, safe, and enjoyable experience for our Guests, ® through enclosed spaces like restrooms, individual with a disability, must be under the control of • please comply with Park rules, signs and instructions including: Accessibility information and accommodations for the following locations: merchandise and food and beverage locations. • All bags are subject to inspection prior to admission. the owner at all times and should remain on a leash or Guests with service animals should check with a host for Water Parks Guest Services locations at Disney’s Typhoon Lagoon Water Park and Disney’s Blizzard in a harness. Cast Members are not able to take control attraction and boarding information at the following • Proper attire is required. Park your device in safe locations clear from Beach Water Park. of service animals. Guests with service animals should attractions: • Smoking is allowed only in designated areas. walkways and stairs. ® Disney Springs™ Guest Relations location at the Welcome Center at Disney Springs™ Town Center. follow the same attraction entrance procedures as • It’s Tough To Be A Bug! • Weapons are strictly prohibited. ® Evacuation Guests using wheelchairs. • Additional details and a complete listing of park rules are available at Guest Relations ® In the event of an evacuation, Guests may be • The aviary area of Maharajah Jungle Trek or disneyworld.com/parkrules. Service Animal Restrictions Be a Conservation Hero Join us in supporting wildlife efforts around the world by required to walk certain distances and navigate • The aviary area of Gorilla Falls Exploration Trail contributing wherever you see the Disney Conservation Fund symbol. Due to the nature of some attractions, service animals Leaving the Park? All Guests who wish to leave the Park and return later in the day stairs or narrow walkways. In this case, please may not be permitted to ride. At these locations, please Service Animal Relief Areas We Can All Make a Difference Because we share our world with billions of other have a member of your party assist you, or wait in may do so by presenting their original admission media. creatures, our actions have a far-reaching impact. At Disney’s Animal Kingdom Theme Park, inquire with a Cast Member about available options • Asia: Planter to right of Maharajah Jungle Trek Restrooms a vehicle for assistance. including a Rider Switch with a member of your party • DinoLand U.S.A.®: Planter next to Restaurantosarus Restrooms • To get to Disney’s Animal Kingdom Theme Park parking lot, take a Parking veterinarians, animal keepers, educators and Cast Members search for new and exciting ways to keep the planet healthy for all its inhabitants. Some of the ways you can help conservation efforts include: Transfers or a portable kennel. • Discovery Island: Near First Aid Tram located outside the front of the Park. ® e Create habitats for wildlife in your own backyard. e Support conservation organizations Some attractions require Guests to transfer from ® • Rafiki’s Planet Watch : Planter to right of Conservation • To get to ® Park, Epcot ® or Disney’s Hollywood Studios ®, • Affection Section at Rafiki’s Planet Watch Station® entrance e Reuse and recycle when possible. through contributions and volunteerism. their wheelchairs to the ride. Cast Members are not • Expedition Everest - Legend of the Forbidden take a Bus located outside the front of the Park. ® Kennel For information and reservations, call 877-493-9738. permitted to physically lift Guests in the transfer. Mountain • To get to Disney Springs™ between the hours of 4:00-11:00pm, take a Bus located * outside the front of the Park. At all other times, take a Bus to any Disney Resort Download it for FREE today . *App includes products for purchase. Please contact a Cast Member for information and assistance. hotel, and then another Bus to Disney Springs. Specialty Lighting Effects/Photosensitivity Specialty Magnetic Fields Common equipment, such as electric motors and • To get to all Disney Resort hotels, take a Bus located outside the front of the Park. animal guide

Every year Disney supports local, national and international field conservation programs to study and protect wildlife. The animals below with highlighted icons Looking for animals? The official mobile app lighting and other visual effects are used extensively radios, that produce electric and magnetic fields are utilized extensively represent species supported by the Disney Conservation Fund—find them today! Spoonbill Peninsula Cooter Available at the Park’s Main Entrance and most Babirusa Swan Red-eared Slider Macaw Wallaby

that’s the one-stop shop for your throughout the Walt Disney World Resort. These effects throughout the world and also within our Resorts. These fields are Rhinoceros Muntjac Iguana Waterfowl

Patagonian Cavy ® TRAILS discovery island Pacu Merchandise locations, the Disney’s Animal Ring-tailed

Asian Small- Lemur clawed Otter include strobe lights and other effects such as simulated generally no greater than you would experience in any urban environment Red-collared

Cotton-top Brown Lemur Walt Disney World vacation! Tamarin ASIA

White-cheeked ® Siamang Gibbon Kingdom Theme Park Animal Guide will help you Flights of Ask us about staying at a Disney Resort lightning, explosions and chaser lights. or may be exposed through common household appliances such as Wonder ® Maharajah jungle trek Sarus Crane Komodo Dragon Argus Pheasant Sumatran Tiger Malayan Flying Buffalo My Disney Experience Bar-headed Fox Water Goose discover the many unique animal experiences

hotel tonight. Call 407-WDISNEY (934-7639). Download from an app store Javan Green Blackbuck Peafowl

vacuum cleaners and hair dryers. Crested Wood Prehensile-tailed Partridge Skink

Eld’s Deer ®

dinoland u.s.a. Tyrannosaurus located throughout the Park. to access real-time Park information. Or visit Asian Brown Rex

American Tortoise Crocodile Animal availability subject to change without notice.

NOTE: If you or any member of your party have questions regarding the above, you may speak with a Guest Relations Cast Member for details. AG0616 ©Disney You can also visit MyDisneyExperience.com on your mobile browser. Wi-Fi is available in most areas. MyDisneyExperience.com on your mobile browser. Availability subject to device limitations and features may vary by device or service provider. Message and data rates may apply. Coverage and app stores not available everywhere. If you’re Please look for the recycling ® under 18, get your parent’s permission first. † In-app ticket purchases not available to residents of all countries.** Valid Theme Park admission and online registration required.Disney FastPass+ Disney Wild About Safety Tips The Walt Disney Company is dedicated to providing attractions and entertainment experiences, the number of selections you can make and available arrival windows are limited. containers throughout the Park As Timon and Pumbaa would say, “Watch over your herd!” exceptional animal care and a significant commitment Apple® and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc. and join us in our commitment Download the Disney Wild About Safety mobile app or visit ©Disney 9/16 to wildlife conservation. ©Disney MMPLUS-16-50186 Follow @WDWToday and Tweet with us! to the environment. disneywildaboutsafety.com for more safety tips and fun games. RESERVE ACCESS TO SOME OF 4 YOUR MUST-DO FUN! Babirusa Spoonbill  Disney Character and Cotton-top Tamarin ™ 34 Select up to three FastPass+ experiences by visiting a Animal Highlights: 17 Island Mercantile Animal Highlights: 44 Yak & Yeti Quality Beverages S $ African-inspired apparel and accessories. Tarantula Frozen Yak Attack, draft beer, sangria and other FastPass+ kiosk identified on the map with . 1 The Oasis Exhibits Roam tropical garden assorted beverages. 33 Once you redeem your initial selections, return for information pathways — home to exotic animal exhibits. 18 NEW! Riverside Depot returns to Africa continuously about availability and selecting additional experiences. throughout the day. See Times Guide for operating hours. 2 Rainforest Cafe® BLD $$ Array of omelets, Disney Character apparel, accessories, gifts and souvenirs. 45 Anandapur Ice Cream Truck S $ waffles, burgers, seafood, ribs, steaks, pasta and a full bar. See Cotton-top Tamarin Soft-serve ice cream treats. 4 19 NEW! Discovery Trading Company 32 Habitat Habit! Entrances both inside and outside the Park. One-stop shopping destination for Disney Character gifts monkeys and learn how you can share the world with 46 Thirsty River Bar & Trek Snacks S $ animals at this outdoor discovery trail. 32 3 Garden Gate Gifts Camera supplies and and Park souvenirs. Specialty cocktails, frozen beverages, ice cream 22 Park souvenirs. 33 Conservation Station® Experience animal treats, pastries and light snacks. encounters, interact with a variety of exhibits, and 47 Serka Zong Bazaar 23 Train to view our veterinary facilities. Expedition Everest souvenirs, apparel and Yeti toys. Rafiki’s Planet Elephant Lion Gorilla Animal Highlights: Meet a variety of Watch Otter Cotton-top Tamarin 34 Affection Section Animal Highlights: Giraffe Hippopotamus Colobus Monkey Zebra animals at our petting yard that features a number of Ring-tailed Lemur 36 20 Festival of the Lion King rare, domesticated breeds. 4 Wilderness Explorers Become a Wilderness Come inside and experience the pageantry and puppetry of Animal Highlights: American Crocodile 21 Tyrannosaurus Rex 24 Explorer by completing challenges and earning this big-as-Broadway show. 30 minutes. See Times Guide. badges as you work your way around the Park! Kilimanjaro Safaris® 48 The Boneyard® Explore and have fun at this 31 21  30 25 Interactive adventure. At your own pace. Additional starting Take a safari ride through the lush African savanna to Animal Highlights: Tiger Gibbon dinosaur dig-site playground. Mobility Access: Enter 29 locations can be found on Discovery Island and in Africa, search for lions, elephants, giraffes and more. 22 minutes. Komodo Dragon through the designated access gate. ® ® Rafiki’s Planet Watch , Asia and DinoLand U.S.A. Play carnival-style games 41 37 22 Gorilla Falls Exploration Trail 35 Flights of Wonder Relax in a shaded 49 Fossil Fun Games 27 35 44 5 It’s Tough to be a Bug!® Walk through a tropical forest inhabited by African theatre, and watch exotic birds display their guile in the heart of DinoLand U.S.A. Mobility Access: See 26 39 28 42 43 Discover what it’s like to be a bug in this 3-D wildlife – including gorillas, hippos and exotic birds. and grace in this inspirational, educational show. 25 a Cast Member at each game location for placement. film inspired by the Disney•Pixar film, “A Bug’s 20 40 45 46 Board a rustic minutes. See Times Guide. 50 Finding Nemo—The Musical Life.” Some creepy-crawly moments in the dark. 23 Wildlife Express Train 38 locomotive in Harambe, Africa that travels behind-the- 36 Maharajah Jungle Trek® Embark on a Step inside to help find Nemo in this 47 Discovery Island Stroll along tranquil 4 6  Trails scenes for a closer look at our animal care. Follow the self-guided walking tour of Southeast Asia, home to must-“sea” adventure of spectacular music and pathways and discover the many animals around the sign to Rafiki’s Planet Watch for boarding. Trains run tigers, bats and a Komodo dragon. stunning puppetry. 40 minutes. See Times Guide. 4 ®. 16 continuously throughout the day. ® Primeval Whirl® 48”/122 cm. SD 37 Kali River Rapids 38”/97 cm. 51  6 8 7 7 Adventurers Outpost Meet Mickey and 24 Harambe Fruit Market S $ Travel through the turbulent rivers of a jungle Spin and slide through curves and drops on this Minnie in their exploration headquarters. Assorted fruit, beverages and snacks. landscape on this wet raft ride. Mobility Access: time-machine coaster. Mobility Access: See a Discovery River Transfer Device Available. See a Cast Member for Cast Member for additional information. 15 8 Eight Spoon Café S $ Pasta, pretzels and soda. 25 Harambe Market LD $ Inspired African-style ribs, additional information. 9 The Smiling Crocodile S $ chicken, sausages, corn dogs, African wine and beer. 52 TriceraTop Spin Fly high on a friendly dinosaur above DinoLand U.S.A. 5 9 Chicken drumsticks, smoky cheddar grits and draft beer. Dole Whip® 38 Expedition Everest—Legend of the 26 Tamu Tamu Refreshments S $ ® Smoked barbecue ribs, Soft-serve Ice Cream, desserts and ice cream sundaes. Forbidden Mountain 53 DINOSAUR 40”/102 cm. 10 10 Flame Tree Barbecue LD $$ chicken, pulled pork and freshly tossed salads. 44”/112 cm. Ride a speeding train Take off on a rip-roaring prehistoric tour in the 14 50 27 Dawa Bar $ through the Himalayan mountains while avoiding dark to save a dinosaur from extinction. 11 11 Isle of Java S $ Cocktails, wine, domestic and African beer. the clutches of the Yeti. Mobility Access: Transfer 54 Restaurantosaurus LD $$ Angus burgers, 19 Coffees, pastries, frozen beverages and soda. 28 Donald’s Dining Safari at Tusker House Access Vehicle and Transfer Practice Vehicle available. ® sandwiches, hot dogs and tossed salads. 12 17 12 NEW! Tiffins LD $$$ Restaurant Breakfast hosted by Kellogg’s See a Cast Member for additional information. 18 55 Dino-Bite Snacks S $ Häagen-Dazs® ice cream 56 Seasonally-inspired world cuisine. B $$ LD $$$ Character buffet with Donald and  friends. American cuisine; African-flavored cuisine. 39 Caravan Road LDS $ treats, sundaes, floats and pretzels. 13 4 13 NEW! Nomad Lounge LD $$ B: LD: Asian-inspired offerings. Open seasonally. 48 57 Cocktails, wine, international beer and small bites. 29 Kusafiri Coffee Shop & BakerySB $ Breakfast 56 Trilo-Bites LD $ Buffalo chicken sandwich, 49 40 Mr. Kamal’s DS $ sundaes and ice cream floats. 14 Pizzafari Hosted by Smucker’s® LD $$ offerings, pastries, panini sandwiches and coffee. Vegetarian and Indian-inspired offerings. 4 Flatbreads, hand-crafted pizzas, salads and sandwiches. 57 Dino Diner S $ Nachos, nuts and beer. 30 Mombasa Marketplace 41 Warung Outpost S $ 52 51 15 Creature Comforts SB $ Starbucks® espresso, Artisan African-inspired artwork, carvings and drums. Margaritas, beer, pretzels and frozen beverages. 58 Chester & Hester’s Dinosaur Treasures 55 Snacks, toys and Disney Character souvenirs. breakfast sandwiches and house-made Disney pastries. 31 Zuri’s Sweets Shop ™ 54 42 Yak & Yeti Restaurant LD $$ 16 Terra Treats S $ Allergy-friendly snacks and information Tasty treats, snacks and African-inspired home items. Pan-Asian cuisine with honey chicken, miso salmon 59 The Dino Institute Shop Complimentary Wi-Fi 58 Dinosaur-inspired toys and youth apparel. Wi-Fi is available in on special dietary options throughout the Park. and tempura shrimp. most areas. Some attractions 43 Yak & Yeti™ Local Food Cafes LDS $ and shows may have 3 Honey chicken, Asian chicken sandwich, teriyaki beef limited availability. 1 bowl and ginger chicken salad.

59 Stroller and Wheelchair Rentals Symbols in List Sign Language (available Tuesdays and Saturdays) Dining 53 Symbols on Map Locker Rentals Attraction/Show Considerations Automated External Defibrillators All dining locations listed accept ® a Disney dining plan. Amenities Disney PhotoPass Photographers FastPass+ experience Animal Highlights N Entrance Special Considerations for Attractions Accessible Restrooms Memory Maker Sales Center Single Rider Queue Reservations recommended. Safety: Please abide by all safety warnings and notices. ® Call 407-WDW-DINE (939-3463). Companion Restrooms Nikon Picture Spot Physical Considerations Devices Available at Guest Relations Supervise children at all times. Children under age 7 years First Aid* Presented by Florida Hospital B - Breakfast L - Lunch 2 must be accompanied by a person age 14 years or older. Park Information Minimum Height Requirement Assistive Listening EpiPen® (epinephrine injection) Auto-Injector Dinner Snack For your safety while on attractions, remain seated May be frightening for children Handheld Captioning D - S - Automated External Defibrillators Character Greetings W E with hands, arms, feet and legs inside the vehicle. May remain in wheelchair/ECV Video Captioning $ = $14.99 and under per adult Supervise children. Guest Relations FastPass+ kiosks available in English, Spanish and Portuguese. Must transfer from wheelchair/ECV Audio Description = $15–$34.99 per adult Baby Care Center Hosted by Huggies® $$ Physical considerations on designated attractions: ® Must transfer to standard wheelchair Service Animal Relief Areas Disney Vacation Club Information Center $$$ = $35–$59.99 per adult Warning! For safety, you should be in good health and free from Reflective Captioning Shopping high blood pressure, heart, back or neck problems, motion sickness, or Smoking Locations See disneydiningpricinginfo.com S other conditions that could be aggravated by this adventure. Expectant *Emergency services available by calling 911. Trams to mothers should not ride. ATMs Presented by Chase for pricing details. Buses to Guest Parking Disney Resorts