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Home , Disney Springs, Epcot, The Oasis Exhibits

GUIDE FOR GUESTS Disabilities Disabilities Disabilities Guest Relations Please visit Guest Merchandise Package Delivery Courtesy Wheelchairs Complimentary Viewing Areas Some show areas have WITH DISABILITIES Guest Amenities Wheelchairs and Electric Conveyance Vehicles (ECVs) Braille Guides Printed in Braille and large print text Assistive Listening Utilizes Disney’s Handheld Relations located just inside the Park and Pickup Instead of carrying your wheelchairs are available for travel to and designated viewing areas for Guests with available for rent at any of the four Parks. Available Device to amplify sound through headphones or induction entrance for: purchases all day, have them delivered to Available for Rent to provide an overview of the Theme Park. from the accessible parking lot and the nearest disabilities. These areas are filled on a first- on a first-come, first-served basis and may not be neck loop at specific attractions. the stroller and wheelchair rental location come, first-served basis. Plan to arrive early, or Deposit Portable Tactile Maps Provides a tactile • Questions and Concerns wheelchair rental location. These courtesy blue transferred from Theme Park to Theme Park. • Ticket Upgrades near the Main Entrance and pick them up wheelchairs are not permitted for use inside the as space is limited. Viewing spaces cannot representation of building boundaries, walkways Handheld Captioning Utilizes Disney’s Handheld as you exit the Park. Please allow three Device to display text at select attractions. • Separated Guest Assistance Theme Parks. be reserved or guaranteed. Parties larger than Park Hopping Options and landmarks for each area of the Theme Parks. hours for delivery to the front of the Park. If six may be asked to separate and reunite If you plan to visit more than one Theme Park on Presented in a booklet format. • Lost and Found you prefer, have your purchases delivered Companion Restrooms Companion- Video Captioning Caption-ready monitors designated afterwards. the same day, retain your deposit ticket from the • Services for Guests directly to your Disney Resort hotel. See a assisted restroom facilities are available Audio Description Utilizes Disney’s Handheld with a “CC” symbol can be activated by remote control built Accessible Transportation The following first Park. You will be able to obtain a replacement with Disabilities Merchandise Cast Member for more details. in addition to facilities designed for access Device to provide supplemental audio information into Disney’s Handheld Device. by Guests with mobility disabilities. These option is available for Guests in wheelchairs wheelchair or ECV the same day, if available, at the and narration at specific attractions and outdoor Amenities available for $25 refundable deposit. Dining restrooms are located at: or ECVs: next Park with no additional charge. Dining Reservations locations via an interactive audio menu. • Chester ‘n Hester’s, DinoLand U.S.A.® Buses can accommodate various types of Services for International Guests are Table-Service restaurants book quickly, so ® ® wheelchairs and ECVs. The standard lift size is Amenities available for $25 refundable deposit. available at Guest Relations. please make reservations through the My • Conservation Station , Rafiki’s Planet Watch • Discovery Island® 30" x 48". The wheelchair or ECV must fit the Los Servicios para huéspedes Disney Experience app, at disneyworld.com/ lift without being forced and be securely Rental Location Next to Garden Gate Gifts near Main Entrance Guest Relations See map inside for location. Guest Relations See map inside for location. dine, by calling 407-WDW-DINE (939-3463), • - Legend of the Forbidden internacionales están disponibles en la oficina Mountain®, Asia fastened in the restraints. We recommend that de Guest Relations. or for additional assistance by visiting any Guests using ECVs transfer to a bus seat Wheelchair Replacement Locations Stationary Braille Maps Large print maps with • First Aid, Discovery Island Complimentary Reflective Captioning Available at many theater-type Guest Relations location. Most reservations while onboard. • Creature Comforts - Discovery Island® near Braille overlay and raised graphics to highlight key Des services pour les visiteurs • Harambe Theater Restrooms, Africa Amenities and attractions, utilizing LED display to project desired captions must be canceled at least one day prior to First Aid landmarks and attractions. Located in the Guest internationaux sont disponibles au the date of your reservation or a per person • ®, Asia Dining and Shopping Locations Some Services for use onto a panel positioned in front of you. See a Cast Member Guest Relations. • Mombasa Marketplace - In Africa near Harambe Relations Lobby. cancellation charge will be incurred (policies • Mombasa Marketplace, Africa counter-service and merchandise locations may at the Park at the attraction for assistance. Serviços para visitantes internacionais estão have narrow queues formed by railings that Fruit Market and charges vary by location; please confirm Auxiliary Entrance Limitations Some Written Aids Packets containing dialogue, narrations, disponíveis no Guest Relations. before finalizing your reservation). may be difficult for Guests using wheelchairs. Companion Restrooms attractions have auxiliary entrances for Guests At these locations, we suggest that a member flashlights, pen and paper are available at or near performance Dienste für internationale Gäste sind bei der in wheelchairs. These entrances are not See map inside for locations indicated with areas or entrances for most shows and attractions. Guest Relations erhältlich. Mickey Check Look for the Mickey of your party order and transport the food, or Check on menus throughout the Walt intended to bypass waiting lines. Guests with contact a Cast Member for assistance. ゲストリレーションにて世界各国から の Disney World® Resort for kids’ meals and disabilities and up to five members of their party More Options Electric Conveyance Vehicles (ECVs) For additional information about Theme Park services Hosts with basic abilities in Sign Language can be identified ゲストの皆様向けのサービスをご案 内し other items that meet Disney Nutrition may enter through these entrances. The rest of Limited number available on a first-come, first-served and options, please visit Guest Relations. You may with the appropriate language pin on their nametag. ております。 the party should use the standard queue. Guidelines. For more information, please visit basis at the rental location. also obtain information, including parade and show Sign Language Interpretation Available at Disney’s disneymickeycheck.com. For special times and details about restaurant menus, by calling ® Shopping Must be 18 years of age or older to rent ECVs. Animal Kingdom Theme Park on Tuesdays and Saturdays. ® dietary needs, please see a restaurant Don’t Forget Your Times Guide! Pick up the Times Guide to get additional information regarding shows, 407-827-7935. While at Disney’s Animal Kingdom Theme entertainment, operating hours and even character appearances! Schedules are available at Guest Relations that list specific manager or chef. For information on RESERVATIONS MAY NOT BE MADE IN ADVANCE. ® Park, you’ll have a wild time shopping for • Entertainment, outdoor shows and other Guest offerings are subject to change without notice. interpreted show times for all World Theme souvenirs and keepsakes to commemorate allergy-friendly food options, please visit Available on a same-day basis and may only be Parks. Terra Treats ( on the map). • Theater venues have limited capacity and may fill up before show time. Please ensure your entire your adventure. Keep your eyes open and 14 used in the Park where they are rented. Your ECV For future visits to request confirmation of our interpreted party is together prior to entering the facility. you’ll spot authentic African artwork such Payment Options • Some walkways in the Park may close periodically. will be held if you wish to leave and return to the performance schedule OR to request interpretation for other as carvings, baskets, masks and jewelry. Resort accepts same Park. special events and shows, call a minimum of 14 days in You’ll also find traditional souvenirs like Disney Visa® Cards, Disney advance at 407-824-4321 [voice] or 407-827-5141 [TTY]. apparel, toys, ear hats, Disney Pins and more! Rewards® Redemption Card, Disney Gift Card, ® ® ® Visa , MasterCard , Discover , American Mobility Scooters/ECVs Please keep your speed ® ® ® Safety in the Park Express , Diners Club , JCB , traveler’s checks, Resorts/Special Reservations Disney Resort hotels offer special equipment and to the walking speed of those around you. cash and . facilities for Guests with disabilities. For information specific to individual Resorts, please call Service animals must be under the control of the owner • ® Park Rules To provide a comfortable, safe, and enjoyable experience for our Guests, Walt Disney World Resort Special Reservations at 407-939-7807 [voice] or 407-939-7670 [TTY]. Adjust and lower speed while maneuvering at all times and should remain on a leash or in a harness. Guests with service animals should check with a host please comply with Park rules, signs and instructions including: Accessibility information and accommodations for the following locations: through enclosed spaces like restrooms, Cast Members are not able to take control of service for attraction and boarding information at the following merchandise and food and beverage locations. animals. Guests with service animals should follow attractions: • All bags are subject to inspection prior to admission. Water Parks Guest Services locations at Disney’s Typhoon Lagoon and Disney’s Blizzard ® the same attraction entrance procedures as Guests • It’s Tough To Be A Bug! • Proper attire is required. Beach Water Park. Park your device in safe locations clear from ® • Smoking is allowed only in designated areas. using wheelchairs. • ™ ™ ™ walkways and stairs. ® • Weapons are strictly prohibited. Guest Relations locations at Disney Springs Marketplace and Disney Springs • The aviary area of Maharajah Jungle Trek Service Animal Restrictions Due to the nature of ® Additional details and a complete listing of park rules are available at Guest Relations West Side. Evacuation • The aviary area of Pangani Forest Exploration Trail In the event of an evacuation, Guests may be some attractions, service animals may not be permitted Walking Tour or disneyworld.com/parkrules. to ride. At these locations, please inquire with a Be a Conservation Hero Join us in supporting wildlife efforts around the world by required to walk certain distances and navigate Cast Member about available options including a Service Animal Relief Areas Leaving the Park? All Guests who wish to leave the Park and return later in the day contributing wherever you see the Disney Conservation Fund symbol. stairs or narrow walkways. In this case, please Rider Switch with a member of your party or a • Asia: Planter to right of Maharajah Jungle Trek Restrooms ® may do so by presenting their original admission media. We Can All Make a Difference Because we share our world with billions of other have a member of your party assist you, or wait in portable kennel. • DinoLand U.S.A. : Planter next to Restaurantosarus Restrooms creatures, our actions have a far-reaching impact. At Disney’s Animal Kingdom Theme Park, a vehicle for assistance. • To get to Disney’s Animal Kingdom Theme Park parking lot, take a Parking ® • Discovery Island: Near First Aid veterinarians, animal keepers, educators and Cast Members search for new and exciting ways to • Affection Section at Rafiki’s Planet Watch ® Transfers • Rafiki’s Planet Watch : Planter to right of Conservation Tram located outside the front of the Park. keep the planet healthy for all its inhabitants. Some of the ways you can help conservation efforts include: • Expedition Everest - Legend of the Forbidden ® ® ® ® ® Station entrance • To get to Park, or Disney’s Hollywood Studios , e Create habitats for wildlife in your own backyard. e Support conservation organizations Some attractions require Guests to transfer from Mountain their wheelchairs to the ride. Cast Members are not Kennel For information and reservations, call take a Bus located outside the front of the Park. e Reuse and recycle when possible. through contributions and volunteerism. • DINOSAUR • To get to Disney Springs™, take a Bus to any Walt Disney World Resort hotel, permitted to physically lift Guests in the transfer. • ® 877-493-9738. and then another Bus to Disney Springs. Select, Reserve, Go, Repeat! • To get to Disney’s Typhoon Lagoon Water Park before 2:00pm, take a Bus to any Please contact a Cast Member for information and assistance. Disney Resort hotel, and then another Bus to Disney Springs and Disney’s Typhoon Save time with Specialty Lighting Effects/Photosensitivity Specialty Magnetic Fields Common equipment, such as electric motors and ® Lagoon Water Park. After 2:00pm, take a Bus to Epcot, and then another Bus to animal guide Every year, Disney leads, supports and funds local, national and international field conservation programs to study and protect Looking for animals? wildlife. Ask a Cast Member about how the lighting and other visual effects are used extensively radios, that produce electric and magnetic fields are utilized extensively Disney Conservation Fund helps the animals below with highlighted icons. Disney’s Typhoon Lagoon Water Park. OASIS the oasis exhibits Swan Available at the Park’s Main Entrance and most Peninsula Cooter With Disney +* service, you can reserve Babirusa Wallaby Red-eared Slider throughout the Walt Disney World Resort. These effects throughout the world and also within our Resorts. These fields are Macaw Waterfowl Rhinoceros Iguana Muntjac Spoonbill Patagonian Cavy • To get to Disney’s Blizzard Beach Water Park, take a Bus to any Disney Resort ® Merchandise locations, the Disney’s Animal

discovery island® Trails access to some must-do fun and even make changes My Disney Experience discovery island Red Download the app include strobe lights and other effects such as simulated generally no greater than you would experience in any urban environment Lappet-faced Kangaroo African Crested Vulture Porcupine Stork Macaw Asian Small-Clawed Otter Waterfowl Pacu hotel, and then a Bus to Disney’s Blizzard Beach Water Park. Cotton-top Tamarin Kingdom Theme Park Animal Guide will help you Paroon Shark Catfish on the go with the My Disney Experience app**. lightning, explosions and chaser lights. or may be exposed through common household appliances such as Galapagos Tortoise from an app store or by scanning this code asia White-cheeked Gibbon Siamang Flights of ® Wonder maharajah jungle trek Sarus Crane discover the many unique animal experiences Komodo Dragon

• To get to all Disney Resort hotels, take a Bus located outside the front of the Park. Argus Pheasant Spotted Whistling Duck vacuum cleaners and hair dryers. Malayan Flying Fox to access real-time Park information (details Bar-headed Goose Tiger Peacock Blackbuck White-naped Rodrigues Fruit Bat Crane Crested Wood Download the My Disney Experience app for free or look for this icon on the map and go! Partridge located throughout the Park. Eld’s Deer

Animal availability subject to change without notice. inside). Or visit MyDisneyExperience.com on NOTE: If you or any member of your party have questions regarding the above, you may speak with a Guest Relations Cast Member for details. AG1015 ©Disney You can also visit MyDisneyExperience.com on your mobile browser. your mobile browser. Wi-Fi is available in most areas. Some attractions and shows may have limited availability. Please look for the recycling Disney Wild About Safety® Tips As Timon and Pumbaa is dedicated to providing *Valid Theme Park admission and online registration required. Disney FastPass+ attractions and entertainment experiences, the number of selections containers throughout the Park would say, “Watch over your herd!” Download the Disney Wild About exceptional animal care and a significant commitment and join us in our commitment Safety mobile app or visit disneywildaboutsafety.com for more safety ©Disney 12/15 you can make and available arrival windows are limited. **Availability subject to handset limitations and features may vary by handset or service to wildlife conservation. provider. Message, data and roaming rates may apply. Coverage not available everywhere. If you’re under 18, get your parents’ permission first. Follow @WDWToday and Tweet with us! to the environment. tips and fun games. RESERVE ACCESS TO SOME OF 32 YOUR MUST-DO FUN! ™ 4 15 Island Mercantile One-stop shopping destination 41 Yak & Yeti Local Food Cafes LDS $ Select up to three FastPass+ experiences by visiting a for Disney Character gifts and Park souvenirs. Honey chicken, Asian chicken sandwich, teriyaki 31 FastPass+ kiosk identified on the map with . Animal Highlights: Babirusa Spoonbill Animal Highlights: Boa Tarantula beef bowl and ginger chicken salad.

Once you redeem your initial selections, return for information Roam tropical garden 16 Disney Outfitters Disney Character and 1 The Oasis Exhibits 29 Board ™ about availability and selecting additional experiences. pathways — home to exotic animal exhibits. Africa-inspired apparel and accessories. 42 Yak & Yeti Quality Beverages S $ a rustic locomotive that travels behind-the-scenes Asian chicken sandwiches, mandarin chicken 4 2 ® BLD $$ Omelettes, from Rafiki’s Planet Watch to Harambe, Africa. salads and assorted beverages. waffles, French toast, burgers, ribs and pasta. Trains leave every 5–7 minutes. 30 Note: Entrances both inside and outside the Park. 43 Anandapur Ice Cream Truck S $ 30 Habitat Habit! See cotton-top tamarin Soft-serve ice cream treats. 29 Elephant Lion Gorilla monkeys and learn how you can share the world 19 3 Garden Gate Gifts Camera supplies and Animal Highlights: Park souvenirs. Giraffe Hippopotamus Colobus Monkey with animals at this outdoor discovery trail. 44 Thirsty River Bar & Trek Snacks S $ ® Specialty cocktails, beverages, ice cream 20 Train to Zebra 31 Conservation Station Experience animal Rafiki’s Planet treats and pastries. Watch encounters, interact with a variety of exhibits, and 17 Festival of the Lion King view our veterinary facilities. 45 Serka Zong Bazaar Expedition Everest 18 Come inside and experience the pageantry and souvenirs, apparel and Yeti toys. 34 Animal Highlights: Otter Porcupine puppetry of this big-as-Broadway show. 30 minutes. 32 Affection Section Meet a variety See Times Guide. of animals at our petting yard that features a Cotton-top Tamarin Red Kangaroo number of rare, domesticated breeds. DinoLand U.S.A. 21 ® 22 4 Wilderness Explorers Become a 18 Kilimanjaro Safaris 27 28 Wilderness Explorer by completing challenges and Take a safari ride through the lush African Asia Animal Highlights: American Crocodile 26 earning badges as you work your way around the savannah to search for lions, elephants, giraffes and 46 The Boneyard Explore and have fun at this Park! Interactive adventure. At your own pace. more. 22 minutes. dinosaur dig-site playground. Mobility Access: 33 35 Animal Highlights: Tiger Bat Gibbon 39 42 Additional starting locations can be found on Discovery Pangani Forest Exploration Trail® Enter through the designated access gate. 40 ® 19 Komodo Dragon 24 23 37 Island and in Africa, Rafiki’s Planet Watch , Asia and Walk through a tropical forest inhabited by African ® 47 Fossil Fun Games Play carnival-style 25 41 DinoLand U.S.A. wildlife — including gorillas, hippos and exotic birds. 33 Flights of Wonder 43 44 games in the heart of DinoLand U.S.A. Mobility 17 38 36 It’s Tough to be a Bug!® Relax in a shaded theatre, and watch exotic birds Access: See a Cast Member at each game 5 20 Wildlife Express Train Board a display their guile and grace in this inspirational, 45 Discover what it’s like to be a bug in this 3-D rustic locomotive that travels behind-the-scenes from location for placement. 4 educational show. 25 minutes. See Times Guide. film inspired by the Disney•Pixar film, “A Bug’s Life.” Harambe, Africa to Rafiki’s Planet Watch. Trains —The Musical ® 48 4 Some creepy-crawly moments in the dark. leave every 5–7 minutes. 34 Maharajah Jungle Trek Embark Step inside to help find Nemo in 14 on a self-guided tour of Southeast Asia, home to SD Discovery Island Stroll along tranquil ® 6 8 7 6  Trails 21 Harambe Fruit Market Hosted by Ocean Spray tigers, bats and a Komodo dragon. this must-”sea” adventure of spectacular music pathways and discover the many animals around the Craisins® brand S $ Assorted fruit, beverages and stunning puppetry. 40 minutes. See ®. and snacks. 35 Kali River Rapids® 38”/97 cm. Times Guide. 13 Discovery River Travel through the turbulent rivers of a ® 7 Adventurers Outpost Meet Mickey 22 Harambe Market LD $ Inspired African-style jungle landscape on this wet raft ride. Mobility 49 Primeval Whirl 48”/122 cm. and Minnie in their exploration headquarters. Spin and slide through curves and drops on this 5 9 ribs, chicken, sausages, corn dogs, African wine Access: Transfer Device Available. See a Cast and beer. Member for additional information. time-machine coaster. Mobility Access: See a 8 Eight Spoon Café S $ Pasta and pretzels. Cast Member for additional information. 10 ® 12 9 The Smiling Crocodile S $ Salads and 23 Tamu Tamu Refreshments S $ Dole Whip 36 Expedition Everest—Legend of the 16 Soft-serve Ice Cream, desserts and ice cream sundaes. ® 50 TriceraTop Spin Fly high on a 11 48 lemonades. Forbidden Mountain 44”/112 cm. Ride a speeding train through friendly dinosaur above DinoLand U.S.A. 15 Smoked barbecue 24 Dawa Bar $ Cocktails, wine, domestic and 10 Flame Tree Barbecue LD $ African beer. the Himalayan mountains while avoiding the 51 DINOSAUR 40”/102 cm. ribs, chicken, freshly tossed salads and tukey legs. clutches of the Yeti. Mobility Access: Take off on a rip-roaring prehistoric tour 25 Donald’s Dining Safari at Tusker House Transfer Access Vehicle and Transfer Practice in the dark to save a dinosaur from extinction. 11 Isle of Java S $ Coffees, pastries, frozen 54 beverages and soda. Restaurant Breakfast hosted by Kellogg’s® Vehicle available. See a Cast Member for 52 Restaurantosaurus LD $ Angus burgers, 4 46 55 B $$ LD $$$ Character buffet with Donald additional information. ® Pizzas, salads sandwiches, hot dogs and tossed salads. 47 12 Pizzafari Hosted by Smucker’s LD $ and friends. B: American cuisine; LD: African- and sandwiches. 37 Caravan Road Asian-inspired ® flavored cuisine. LD $ 53 Dino-Bite Snacks S $ Häagen-Dazs Ice 4 ® vegetarian offerings. Open seasonally. 13 Creature Comforts S $ espresso, 26 Kusafiri Coffee Shop & BakerySB $ Cream treats and chips. 53 50 49 Vegetarian and Indian- Artisan breakfast sandwiches and house-made Breakfast sandwiches, pastries and coffee. 38 Mr. Kamal’s LD $ Buffalo chicken sandwich, Disney pastries. inspired offerings. 54 Trilo-Bites LD $ 27 Mombasa Marketplace African-inspired sundaes and ice cream floats. 52 Margaritas, beer, 14 Terra Treats S $ Allergy-friendly snacks and artwork, carvings and drums. 39 Warung Outpost S $ 55 Dino Diner S $ Nachos, nuts and beer. 56 information on special dietary options throughout pretzels and frozen beverages. Complimentary Wi-Fi Tasty treats, snacks and the Park. 28 Zuri’s Sweets Shop ™ 56 Chester & Hester’s Dinosaur Treasures Wi-Fi is available in African-inspired home items. 40 Yak & Yeti Restaurant LD $$ Pan-Asian Snacks, toys and Disney Character souvenirs. cuisine with honey chicken, miso salmon and most areas. Some attractions 1 3 tempura shrimp. 57 The Dino Institute Shop Dinosaur-inspired and shows may have toys and youth apparel. limited availability. 57 51 Locker Rentals Symbols in List Sign Language Dining Symbols on Map Service Animal Relief Areas Attraction/Show Considerations Automated External Defibrillators All dining locations listed accept ® the Disney Dining plans. Amenities Disney PhotoPass Photographers FastPass+ experience Animal Highlights Entrance Accessible Restrooms Reservations recommended. N Special Considerations for Attractions Memory Maker Sales Center Single Rider Queue Devices Available at Guest Relations 2 Please abide by all safety warnings and notices. Call 407-WDW-DINE (939-3463). SAFETY: Companion Restrooms Nikon® Picture Spot Physical Considerations Assistive Listening Supervise children at all times. Children under age 7 years Breakfast Lunch must be accompanied by a person age 14 years or older. First Aid* Presented by Hospital Park Information Minimum Height Requirement Handheld Captioning B - L - EpiPen® (epinephrine injection) Auto-Injector Dinner Snack For your safety while on attractions, remain seated Character Greetings May be frightening for children Video Captioning D - S - with hands, arms, feet and legs inside the vehicle. Guest Relations W E ® Information Center May remain in wheelchair/ECV Audio Description $ = $14.99 and less per adult Supervise children. ATMs Presented by Chase FastPass+ kiosks available in Must transfer from wheelchair/ECV Shopping $$ = $15–$29.99 per adult Physical considerations on designated attractions: Automated External Defibrillators English, Spanish and Portuguese. Must transfer to standard wheelchair $$$ = $30–$59.99 per adult WARNING! For safety, you should be in good health Smoking Locations and free from high blood pressure, heart, back or neck Reflective Captioning See disneydiningpricinginfo.com Trams to problems, motion sickness, or other conditions that could Baby Care Center S Buses to Guest Parking be aggravated by this adventure. Expectant mothers *Emergency services available by calling 911. for pricing details. Disney Resorts should not ride. Stroller and Wheelchair Rentals