Disney's Animal Kingdom® Audio Guides Gives You a Sense of Direction and a Brief Description of the Attractions

Home , Epcot, Primeval Whirl, The Oasis Exhibits, Tree of Life (Disney)

TIPS & INFORMATION HEARING DISABILITIES G U I D E F O R Cut the wait time in 3 easy steps: Magical Perks & Rewards Readmission Policy If you leave the Park Hosts with basic abilities in Sign Language can be identified with the appropriate language pin on their nametag. Special Considerations The Walt Disney World® Resort and plan to return today, you must present your ® ® valid ticket or Resort ID with ticket entitlement Sign Language Interpretation Sign Language schedules are available at Guest Relations that list GUESTS WITH SAFETY: Please abide by all safety warnings Physical considerations on accepts Visa , MasterCard , American specific interpreted show times and locations. and notices. designated attractions: Express®, Discover®, Diners Club® and JCB®. and utilize the Ticket Tag system. Look for this symbol ® on the map to locate 3 Supervise children at all times. WARNING! For safety, you should be Guest Relations Located near the Main Travel Tips Should your vehicle become The Walt Disney World Resort provides Sign Language interpretation for our Guests at specific live DISABILITIES Disney’s FASTPASS 1 2 Theme Park shows on a rotating basis as follows: attractions. in good health and free from high blood Entrance. Headquarters for services for interna- disabled during your visit, complimentary towing You’ll receive a Come back during For your safety while on pressure, heart, back and/or neck problems, tional Guests, ticket upgrades, dining assistance, is provided by AAA during Park hours. ™ Tip: Look on the bottom Each member attractions, remain seated with Disney’s Hollywood Studios – Sundays, Wednesdays FASTPASS ticket your return time motion sickness, or other conditions that could separated Guest assistance, Lost & Found and ® of your current FASTPASS of your party hands, arms, feet and legs inside be aggravated by this adventure. Expectant Kennels For information on kennels, check Magic Kingdom Park – Mondays, Thursdays ticket to find out when you with a return time and hop on the the vehicle. Supervise children. information on services for Guests with disabilities. ® inserts his or her mothers should not ride. with Guest Relations. Epcot – Tuesdays, Fridays can get one for another so you can go play attraction with little Package Pickup Located near the Main ® Park ticket into the Disney’s Animal Kingdom Theme Park – Saturdays attraction. in the Park instead or no waiting. Entrance. Your package may be picked up three FASTPASS kiosk. Courtesy We work hard to offer a comfortable, safe and enjoyable experience for all our Guests. hours after purchase as you exit the Park or For future visits, you should request confirmation of our interpreted performance schedule a minimum of waiting in line. Please assist us by showing common courtesy to fellow Park Guests. Please be respectful of others. ® ® delivered to your Walt Disney World Resort hotel. of 7 days in advance by calling Walt Disney World Resort Information at (407) 824-4321 [voice] or Guests with any mobility- or queue-related assistance Do not use profanity or engage in unsafe, illegal or offensive behavior. Proper attire, (407) 827-5141 [TTY]. You will be contacted prior to your visit with an appropriate show schedule including shoes and shirts, must be worn at all times. that lists the names, dates, and times of our interpreted performances. needs are encouraged to use the Disney’s FASTPASS® option wherever possible. MOBILITY DISABILITIES Sign Language interpretation can also be requested for other special events and shows, with a minimum of 14 days advance notice. These requests can be made by calling Walt Disney World® Please feel free to contact a host regarding accessibility prior to boarding a particular attraction. Resort Information at (407) 824-4321 [voice] or (407) 827-5141 [TTY]. You will be contacted prior to Certain attractions require Guests to transfer from their wheelchairs to a ride system either by your visit to verify arrangements. ADVENTURE AWAITS ADDITIONAL INFORMATION themselves or with the assistance of a member of their party. Walt Disney World® Resort hosts Assistive Listening Utilizes Disney’s Handheld Device to amplify sound through headphones or are not permitted to physically lift Guests in transferring from their wheelchairs. At attractions ® equipped with wheelchair access vehicles, please follow Cast Member instructions when boarding induction loop at specific attractions. Devices are recommended for Guests with mild to moderate hearing Resorts/Special Reservations Walt Disney World® Resorts offer special equipment and facilities ESPN Wide World of Sports Complex Accessibility information and assistance is available or disembarking. loss. Available at Guest Relations and requires a $25 refundable deposit (must return item on the same for Guests with disabilities. Features vary depending upon your selected Resort. Accommodations at the Sports Information Booth near the entrance at ESPN Wide World of Sports® Complex. Wheelchairs You may bring your own wheelchair or rent one at any of the four Parks. Wheelchair day for refund). for Guests with disabilities may include: wheelchairs, wheelchair accessible bathrooms, bed acces- Information about upcoming sporting events is available at www.disneyworldsports.com or by sories, strobe-light smoke detectors, in-room TTYs and other features. For information specific to rentals are available on a first-come, first-served basis. Rental wheelchairs may not be transferred Reflective Captioning Available at many theater-type attractions, utilizing an LED display to calling (407) 828-3267. from Park to Park. individual Resorts, please call Walt Disney World® Resort Special Reservations at (407) 939-7807 project desired captions onto an acrylic panel positioned in front of you. Contact a host at the Recreation and Activities A variety of recreational opportunities exist for Guests with disabilities Wheelchair Rentals attraction to use this system. Not all portions of an attraction may be captioned. [voice] or (407) 939-7670 [TTY]. at the Walt Disney World® Resort. Accessibility will vary depending on the type and location of the • Garden Gate Gifts Water Parks Information about water park accessibility and accommodations for Guests with • Outpost Handheld Captioning Utilizes Disney’s Handheld Device to display text in locations such as activity. For specific information and service options, please contact a host at the location. moving attractions. Available at Guest Relations and requires a $25 refundable deposit (must return disabilities is available at the Guest Services locations at Disney’s Typhoon Lagoon and Disney’s Wheelchair Replacement Locations item on the same day for refund). Not all portions of an attraction may be captioned. Blizzard Beach. Golf Single-rider, adaptive golf carts and clubhouse accommodations are available for Guests with • Creature Comforts ® • Mombasa Marketplace Video Captioning Caption-ready monitors are designated with a “CC” symbol and can only be Downtown Disney Information about facilities and services, including wheelchair and ECV rentals, disabilities at all Walt Disney World Resort Golf courses. For additional information and tee times, ® ® Electric Convenience Vehicles (ECVs) A limited number are available on a first-come, first-served activated by remote control. Video Captioning activation is also incorporated into Disney’s Handheld is available at Guest Relations locations at Downtown Disney Marketplace and Downtown Disney please call (407) WDW-GOLF [voice] or (407) 939-7670 [TTY]. basis at the Stroller & Wheelchair Rental Shop. Guests must be 18 years of age or older to rent Device which requires a $25 refundable deposit (must return item on the same day for refund). West Side. ECVs. NO RESERVATIONS ACCEPTED. ECVs are available on a same-day basis and may only be Not all portions of an attraction may be captioned. used in the Park where they are rented. Your ECV will be held if you wish to leave and return to the same Park. Written Aids Guest Assistance Packets containing dialogue, narrations, flashlights, and pen and paper are available at or near the performance areas or entrances for most shows and attractions. Contact a Park Hopping Guidelines for Rental Wheelchairs and ECVs If you are planning to visit more than host at the attraction for assistance. ACCESSIBILITY AND MOBILITY INFORMATION one Park on the same day, you should retain your wheelchair deposit ticket from the first Park you visit. This will enable you to obtain a replacement wheelchair or ECV the same day, if available, at Telephones Pay phones equipped with Text Typewriters (TTYs) are available at designated the next Park with no additional charge. Wheelchairs or ECVs may not be available at the second Park. locations throughout Disney’s Animal Kingdom® Theme Park. Accessible Parking Designated parking areas for Guests with disabilities are available throughout Viewing Areas Parade routes and some show areas have designated viewing areas for Guests with the Walt Disney World® Resort. A valid disability-parking permit is required. disabilities. These areas are provided for Guest comfort and are filled on a first-come, first-served basis. Plan to arrive early, as space is limited. Be advised that most areas along our parade routes VISUAL DISABILITIES Theme Park Parking (standard parking rates apply) If you have the ability to walk short distances are accessible to Guests with disabilities. Due to Guest demand, viewing spaces cannot be reserved SERVICE ANIMALS and step up onto the courtesy trams, you should park in the main parking lot. The courtesy tram will or guaranteed. Parties larger than six may be asked to separate and reunite afterwards. Braille Guides Available at Guest Relations and requires a $25 refundable deposit (must return transport you to the Entrance Complex. item on the same day for refund). Dining Most dining locations are accessible to Guests with disabilities. Hosts are available to Trained service animals are welcome in most locations throughout the Disney's Animal Kingdom® Audio Guides Gives you a sense of direction and a brief description of the attractions. Audio Theme Park. All service animals must remain on a leash or in a harness at all times. Guests with Parking for Guests with mobility disabilities, or who are traveling with personal wheelchairs, is assist you when necessary. Guides are available at Guest Relations and require a $25 refundable deposit (must return item on service animals should follow the same attraction entrance procedures as described for Guests using available adjacent to the Entrance Complex. There is no tram service from this parking area. the same day for refund). Some counter-service locations have narrow queues formed by railings that may be difficult for wheelchairs. Due to the nature of some attractions, service animals may not be permitted to ride. In Inquire at the Auto Plaza for directions and parking options. Guests using wheelchairs. At these locations, we suggest that a member of your party order and Stationary Braille Maps Use large print with a clear Braille overlay and some additional raised those instances, a member of the Guest’s party must remain with the animal. transport the food, or contact a host for assistance. graphics to highlight key landmarks and attractions. Located near the Guest Relations Lobby and near Courtesy Wheelchairs Complimentary wheelchairs are available for Guests with limited mobility to the Tip Board at the entrance to Discovery Island. Service Animal Restrictions Due to the nature of the experience, service animals are not travel to and from the accessible parking lot and the nearest wheelchair rental location. These Special Dietary Requests All full-service food locations throughout the Walt Disney World® Resort permitted on the following attractions: Audio Description Utilizes Disney’s Handheld Device to provide supplemental audio infor- wheelchairs can be easily identified by their blue seats, backrests and blue flags. Courtesy can accommodate most special dietary requests with advance notice. Contact (407) 939-3463 • Affection Section at Rafiki’s Planet Watch [voice], (407) 939-7670 [TTY] or visit any Guest Relations location for additional information. mation and narration for Guests with visual disabilities at specific attractions as well as outdoor • Kali River Rapids wheelchairs are not permitted for use inside the Theme Parks. locations via an interactive audio menu. Devices are available at Guest Relations and require a $25 ™ ® refundable deposit (must return item on same day for refund). • Expedition Everest Restrooms Most restrooms throughout the Walt Disney World® Resort have facilities designed for Transportation Many of the transportation systems at the Walt Disney World Resort are • Primeval Whirl accessible to Guests with disabilities. • DINOSAUR Attraction access by Guests using wheelchairs. Companion-assisted restroom facilities are also available. CONSERVATION All bus routes are serviced by buses which can accommodate various types of wheelchairs and Due to the nature of the experience, Guests with service animals should check with a host for attraction Auxiliary Entrance Limitations Some attractions have auxiliary entrances for Guests with ECVs. The standard lift size is 32” x 48”. The wheelchair or ECV must fit the lift without being Be a Conservation Hero and boarding information at the following attractions: disabilities. These are intended to offer Guests in wheelchairs or with service animals a more forced and be securely fastened in the restraints. We recommend that Guests using ECVs transfer • It’s Tough To Be A Bug® convenient entrance to the attraction. Auxiliary entrances are not intended to bypass waiting lines. Join Disney in supporting efforts for wildlife around the world by contributing ® to a bus seat while onboard. • Kilimanjaro Safaris Guests with disabilities and up to five members of their party may enter through these entrances. where you see the Disney Worldwide Conservation Fund symbol. Watercraft access varies depending on the type of watercraft and the existing water levels and • The aviary area of Pangani Forest Exploration Trail The rest of the party should use the main entrance. We Can All Make a Difference • The aviary area of Maharajah Jungle Trek® conditions. Please contact a host for information. We share our world with billions of other creatures, so our actions have a far-reaching impact. Stamina or Endurance Concerns If you are concerned that you do not have the stamina to wait in ® Designated “Break” Areas for Service Animals Contact a host near the following backstage areas You may access the Monorail system by proceeding up the entrance ramps, or using the elevators At Disney’s Animal Kingdom Theme Park, veterinarians, animal keepers, educators and Cast for directions and assistance: our queues, we strongly suggest you consider using a wheelchair or ECV, as the distance between ® Members search for new and exciting ways to keep the planet healthy for all its inhabitants. provided at Epcot , Disney’s Grand Floridian Resort & Spa, Disney’s Polynesian Resort, and Disney’s • Behind the gates near Restaurantosaurus This guide provides an overview of services and facilities our attractions is much greater than the length of our queues. Contemporary Resort. You can help the conservation effort, too: ® • Behind the gates neat Kilimanjaro Safaris available for Guests with disabilities who are e Reuse and recycle whenever possible. • Located next to Creature Comforts at the entrance to First Aid ® e Create habitats for wildlife in your own backyard. • Behind the gates to the right of Conservation Station visiting the Disney's Animal Kingdom Theme Park. e Support conservation organizations through contributions and volunteerism. • Behind the gates near Maharajah Jungle Trek®

DAK Disability Guide AUGUST 2010.indd 1 8/9/10 12:21 PM

L S 8/9/10 12:21 PM Presented by

“PictureSpot” ® Presented by CHASE = $36–$59.99 = = $15–$35.99 = = $14.99 and under and $14.99 = Florida Hospital Guest Relations ATMs Automated External Defibrillators area smoking Designated Baby Care Center TTY Locker rentals Kodak Disney Club Vacation Information Center location Pin Trading Stroller/ Wheelchair rentals FASTPASS Disney’s availability to Subject Parade Route Info Attractions location viewing Animal Club Discovery Kids Guests for Viewing Parade disabilities with frightening be May children for considerations Physical side reverse See requirement height Minimum available switch Rider Description Audio Relations Guest at Devices at Sat. on Language Sign Schedule time. specific Relations. Guest at available Captioning Handheld Relations Guest at Devices Captioning Video Relations Guest at Devices Captioning Reflective Listening Assistive Relations Guest at Devices in remain May wheelchair/ECV from transfer Must wheelchair/ECV to transfer Must wheelchair standard standard to transfer Must to then and wheelchair, vehicle ride Dining Table-service reservations Advance recommended. strongly Call 407-WDW-DINE (939-3463) PERSON: PER PRICING $ $$ $$$ Lunch Breakfast Dinner Snack Guest Amenities Guest Restrooms Companion Restrooms First Aid AED R B D

or or ® AED

LEMobility GEND

Height require Height is not available, not is Mobility

Parade Obtain a FASTPASS a Obtain See parade Mickey’s Mickey’s route on map. This spinning coaster sends sends coaster spinning This

Roll with Mickey and crazy safari vehicles. Enter through standard queue. standard through Enter the gang as they blaze dditional information. dditional Jammin’ Jungle

new trails in a caravan of

a Enter through standard queue. standard through Enter

TriceraTop Spin TriceraTop

Lunch/Dinner items include burgers, burgers, include items Lunch/Dinner Vehicle available. Contact a host for for host a Contact available. Vehicle

$ $

or use Stand-By queue. If FASTPASS Dino-rific carnival-style games.

play maze built around fun dinosaur

20 ® Mobility Access: D

L Stand-By queue. If FASTPASS If queue. Stand-By

enter through standard queue. Transfer Access Access Transfer queue. standard through enter Mobility Access:

Height requirement 40"/102cm.

Enter through the designated access gate. ® Mobility Access: Board a friendly dinosaur on this outdoor flying adven flying outdoor this on dinosaur friendly a Board use the the use Turkey legs, beverages legs, Turkey

DINOSAUR ture. ture. AED S

ment 48"/122cm. 48"/122cm. ment See a host at each game location for placement. Obtain a FASTPASS 5 21 1 8 Blast back 65 million years to save the last dinosaur on this Primeval Whirl Primeval 1 you through curves, hills, drops…and dinosaur jaws! dinosaur drops…and hills, curves, through you always thrilling, sometimes frightening, journey through the

past…and the dark. Restaurantosaurus fossils. You can fossils. even You dig up some wooly mammoth bones! Mobility Access: Access: “Sea” this exciting, original stage puppetry show that brings Disney•Pixar’s merging through eyes your before right life to Nemo” “Finding performances! live with The Boneyard The Fossil Fun Games Fun Fossil Musical Nemo—The Finding Chester & Hester’s Dinosaur Treasures Dinosaur Hester’s & Chester

The Dino Institute Shop Institute Dino The Trilo-Bite Trilo-Bite

Access:

• is not available, enter through standard queue. N O

DINING • hot dogs and tossed salads tossed and dogs hot SHOPPING

DinoLand U.S.A. ATTRACTIONS16 17 18 19 AED M 19 . AED 7 . r 1 AED 20 U.S.A DinoLand Asia 0 1 subject to change without notice. without change to subject 6 Entertainment and attraction availability availability attraction and Entertainment 3 1 4 1 1 1 21 1 DISCOVERY RIVER 9 ©Disney 8037349/ADMIN1254 0810 Printed on recycled pape recycled on Printed 0810 8037349/ADMIN1254 ©Disney O L AED N C AED 8

AED AED D

2 1 2 T R A M S T O GUEST PARKING B AED T 1 Oasis Rafiki’s Planet Watch Rafiki’s ENTRANCE Discovery Island AED 8 AED 3 A K 7

E J AED Africa

G 6 I H AED BUS FACILITY DISNEY RESORT F 5 4

AED

Please look for for look Please SAFARI AREA SAFARI AREA T Tip Boards Tip the water. the Environmentality Environmentality the throughout containers recycling the to commitment our in us join and Park, environment. the Tips and Show Tips Times Please help keep our (including coins) into into coins) (including the animals, thank you. Please do not feed the the feed not do Please DIFFERENCE for the animals. We, and BIG A waterways clean and pure nutritionally balanced diet, All the animals you’ll meet animals, or throw objects objects throw or animals, throughout Disney’s Animal throughout Disney’s MAKES BIT normal diet could be harmful. Kingdom Theme Park are on a and any food that’s not and in any their food that’s LITTLE EVERY Camp Minnie-Mickey ®

AED is

® AED Obtain Obtain

or use the

D ®

$$ $$ L

Mobility Access:

is not available, enter

® ® Enter through standard standard through Enter

™ See amazing cotton-top cotton-top See amazing

Height requirement 44"/112cm.

continued Enter through standard entrance. standard through Enter Enter through standard queue. Enter through standard queue. Obtain a FASTPASS A s i a or use Stand-By queue. If FASTPASS queue. or use Stand-By ® Mobility Access: Affection Section Out of the Wild the of Out Habitat Habit! trail, discovery on leg of this our outdoor tamarins on how the hints to world share and get helpful animals. with own backyard) your (and Mobility Access: with exhibits interactive and encounters animal Live in-depth an Plus habitats. animal about facts interesting veterinary through receive creatures our care the at look programs. research and nutrition attention, Mobility Access: Petting yard featuring a number of rare, domesticated breeds from across the globe. Mobility Access: Conservation Station Wander Wander through the ruins of an ancient palace inhabited by exotic animals, including giant fruit bats, birds, Komodo dragons and tigers! Honey chicken, orange beef, sweet & sour chicken. & sour sweet beef, orange chicken, Honey Truck Cream Ice Anandapur treats cream Ice Gifts Mandala Zong Serka Flights of Wonder birds Get out of a have amazing the sun, and watch seat natural and humorous flights incredible you with enthrall behaviors. queue. Maharajah Jungle Trek Enter through the main pathway. Kali River Rapids Prepare to get soaked as you go white-water rafting down the turbulent waters of the Chakranadi River. Height requirement 38"/97cm. a FASTPASS queue. standard through enter not available, Expedition Everest—Legend of the Forbidden Mountain Board a high-speed train and zip through the misty unknown. But beware of Yetithe (a.k.a. fierce Abominable Snowman). Mobility Access: Yak & Yeti Restaurant Restaurant & Yeti Yak salmon miso chicken, honey including cuisine Pan-Asian shrimp. & tempura Cafes Food Local & Yeti Yak Stand-By queue. If FASTPASS through the Access standard Vehicle queue. Transfer Practice available. Vehicle and Contact Transfer a host for additional information.

• 9 • • L M SHOPPING ATTRACTIONS 10 11 D I N I N G SHOPPING ATTRACTIONS12 13 14 15 Rafiki’s Planet Watch

$ Enter through

$ $$

S or use the ® D S

® L

Mobility Access: TIMES GUIDE

is not available, enter

® S

See TIMES GUIDE. See TIMES See TIMES GUIDE. See TIMES

® Meet Mickey, Minnie Meet and Mickey,

Mobility Access: Enter through main pathway. S

Hosted by Kodak by Hosted continued Obtain a FASTPASS

A f r i c a B Access:

An open-air safari vehicle takes you on an

Discover birds, fish, magnificent troops of gorillas, an water hippo viewing area and more on this walking Mobility

Wildlife Express Train Non-stop rustic Planet express Watch. train to Rafiki’s After exploring, reboard for a trip straight back to Africa. leave every 5–7 Trains minutes. Proceed through standard queue. A host will direct boarding. Character Greeting Greeting Trails Greeting Trails pals who are here to greet you every day in their own special vacation spots. standard queue. Campfire Treats Mombasa Marketplace Marketplace Mombasa Dawa Bar Bar Dawa Restaurant House Tusker desserts and salads meats, carved All-you-care-to-enjoy touch. African an with —all House Tusker at Breakfast Safari Donald's Restaurant & friends. Donald with buffet breakfast All-you-care-to-enjoy & Bakery Shop Coffee Kusafiri Market Fruit Harambe Refreshments Tamu Tamu shakes and sandwiches Burgers, Filimu la Duka under tour. exciting expedition through an African savanna where giraffes, gazelles, elephants, rhinos and lions roam freely. Mobility Access: Stand-By queue. If FASTPASS through standard queue. Pangani Forest Exploration Trail Kilimanjaro Safaris Character Greeting

8 • • 5 7 6 I F J H K Camp Minnie-Mickey G ATTRACTIONS Rafiki’s Planet Watch DINING

DINING SHOPPING

ATTRACTIONS

is not not is

® Enter

Obtain a Obtain

Freshly smoked smoked Freshly Mobility Access:

$ $

D .

Mobility Access: ®

® L L See TIMES GUIDE. See TIMES See TIMES GUIDE. See TIMES

Corn dogs Corn Trails

$ $

Mobility Access: Pizzas, salads and sandwiches and salads Pizzas,

D $

$ $ Enter through standard queue.

L S

D O a s i s

B or use Stand-By queue. If FASTPASS If queue. Stand-By use or

AED 3-D show housed in the root system of the the of system root the in housed show 3-D ®

Island Mercantile Mercantile Island Disney Outfitters Comforts Creature Pizzafari Bazaar Beastly Safari Coffee Coffee Safari Barbecue Tree Flame salads tossed freshly and chicken ribs, barbecue Kiosk Beastly African crested porcupines! through main pathway. available, enter through standard queue. standard through enter available, Discovery Island Stroll of around Life the and Tree discover a landscape full of creatures like Galapagos tortoises, lemurs and Tree of Life. Features Flik and Hopper, inspired by inspired Hopper, and Flik Features Life. of Tree creepy-crawly Some Life.” Bug’s “A Disney•Pixar’s dark. the in moments FASTPASS It’s Tough to be a Bug! Tough It’s Character Greeting Cool off at this high-energy tribal celebration with joyous music, dance and specialty performances. Plus, sing along with your favorite characters from “The Lion King” movie! Mobility Access: Character Greeting Festival of the Lion King Outpost Gifts Gate Garden Rainforest Cafe Rainforest Eat and Shop to Place A Wild Park. the outside and inside both Entrances Note: Look out for the giant anteater, exotic boar, muntjac and and muntjac boar, exotic anteater, giant the for out Look animals. amazing more many many, Enter through standard queue. The Oasis Exhibits Oasis The

For Character Greeting, Dining, Show and Attraction Times, pick up a Discovery Island

• • • • 3 2 • • 1 E B C D Camp Minnie-Mickey A

SHOPPING DINING

ATTRACTIONS ATTRACTIONS4

SHOPPING DINING ATTRACTION DAK Disability Guide AUGUST 2010.indd 2