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NR-GN-CIV-300-04-Inclusive-Design Design Manual NR/GN/CIV/300/04 Inclusive Design Inclusive Design Compliance Document Verification NR/GN/CIV/300/04 March 2021 OFFICIAL 1/140 Revision Information Department or Role Version: 1.0 Anthony Dewar Professional Head Date issued: March 2020 Buildings & Architecture, Technical Authority Frank Anatole Principal Architect Disclaimer Buildings & Architecture, In issuing this standard/control document for Technical Authority its stated purpose, Network Rail Infrastructure Limited makes no warranties, expressed or implied, that compliance with all or any standards/ Technical Leads control documents it issues is sufficient on its own to provide safety or compliance with legislation. Users are reminded of their own duties under Trevor Wilson Senior Architect legislation. Buildings & Architecture, Technical Authority Compliance with a Network Rail standard/control document does not, of itself, confer immunity from Kaine Osakwe Architectural Assistant legal obligations. Buildings & Architecture, Technical Authority Where Network Rail Infrastructure Limited has granted permission to copy extracts from Developed by Network Rail standards or control documents, Network Rail Infrastructure Limited accepts no responsibility for, nor any liability in connection Network Rail Accessibility Team with, the use of such extracts, or any claims arising there from. This disclaimer applies to all forms of media in which extracts from Network Rail standards and control documents might be reproduced. Inclusive Design Compliance Introduction NR/GN/CIV/300/04 March 2021 OFFICIAL 3/140 This document is intended to promote a common approach to inclusive design, key standards and procedures that Network Rail expect project teams to apply in designing and delivering the railway built environment. As the public body responsible for managing and maintaining Britain’s national rail infrastructure Network Rail is determined to take a proactive approach in improving standards of inclusive design within the industry. Our vision is to deliver high quality infrastructure that is inclusive, accessible, convenient and welcoming for everyone, including our workforce. To be at the cutting-edge of inclusive design we need to tap into creative thinking, and find innovative solutions that place people at the heart of the design process. Inclusive design should be the ultimate goal of every designer, engineer, architect, accountant, sponsor, project, programme, and facility manager. Inclusive design can deliver beautiful buildings that are inspiring and enjoyable to use, but which also deliver our ambition of making transport truly accessible to all. Inclusive Design Compliance How to use this document NR/GN/CIV/300/04 March 2021 OFFICIAL 4/140 Purpose The purpose of this document is to provide guidance in the scoping, design Hint and tips: and delivery of inclusive and accessible To quickly navigate this document click on environments in stations and other any of the sections or titles on this page. occupied buildings across the Network Rail estate. To return to the contents page you can click on the Double Arrow symbol. Scope The guidance is aimed at project sponsors, developers, designers, project managers, station managers, and anyone involved in the briefing, design, delivery, renewal and maintenance of publicly accessible buildings on the network. 1 2 3 A Section 1 Section 2 Section 3 Introduction: Station Environment: Common Design Elements: Appendices A–C: A brief description of inclusive A description of inclusive design A description of inclusive design → Reference Documents design, why it is important issues in the built environment, issues for common design → Definitions and the social / economic design consideration and elements, design consideration → DIA Flowcharts benefits. We also outline our principles that are important. and principles that are → Image Credits key objectives, accountabilities important. → Network Rail Contacts and approach to design management procedures. Inclusive Design Compliance How to use the guidance NR/GN/CIV/300/04 March 2021 OFFICIAL 5/140 The Network Rail Document Suite References to other documents Code of Practice Guidance National Standard Our Principles of Good Design Network Rail document European Standard Idiom You are here Design Guidelines NR/GN/CIV/300/04 Example: 100 Series Strategic Planning Inclusive Design 200 Series Design → 300 Series Full Guidance Compliance Standards Reference 400 Series Document Suite Operational Property Access to and use of buildings Volume 2 Buildings other than dwellings Approved Document Part M NR Guidance Suite Reference TECHNICAL USER NR OTHER NR MANUALS (TUMS) STANDARDS DOCUMENTS Station Design Guidance NR/GN/CIV/100/02 This guidance has a Network Rail standards Green status, and the contents do not require derogation A full list of relevant documents, and other guidance suite documents is contained in the appendix. Inclusive Design Compliance Contents NR/GN/CIV/300/04 March 2021 OFFICIAL 6/140 2.2 Station Concourse 44 2.5 Vertical Circulation 78 Section 1 Page INCLUSIVE DESIGN 2.2.1 Station Facilities 44 2.5.1 Lifts and Escalators 78 2.2.2 Passenger Circulation 46 2.5.2 Internal Stairs 80 1.1 What is Inclusive Design? 10 2.2.3 Ticket and 48 2.5.3 Internal Ramps 82 1.2 Why is Inclusive Design 11 Information Counters Important? 2.2.4 Ticket Gateline 50 2.6 Bridges & Underpasses 84 1.3 The Benefits of Inclusive Design 12 2.2.5 Seating and Rest Points 52 2.6.1 Safe Access 84 1.4 Socio-economic Benefits 15 2.2.6 Self-service Machine, CIS and 54 Barrier 1.5 Our Approach and Objectives 19 2.27 Retail and Commercial 56 2.7 Operation Support 86 1.6 Accountabilities 22 Accommodation 1.7 Design Management Procedures 24 2.3 Platforms 58 2.7.1 Offices and Control Rooms 86 2.3.1 Passenger Circulation 58 2.7.2 Staff Changing Facilities 88 2.3.2 Waiting Rooms & Lounges 60 Section 2 Page 2.3.3 Platform Canopies 62 2.8 Fire & Life Safety 90 2.3.4 Platform Edge Detail 64 STATION ENVIRONMENT 2.8.1 Means of Escape 90 2.1 Urban Realm 30 2.4 Toilets, Family & Prayer Rooms 66 2.1.1 Station Plaza 30 2.1.2 External Routes 32 2.4.1 Accessible Toilets (independent 66 use) 2.1.3 Parking and Set Down Points 34 2.4.2 Ambulant WC Cubicle 68 2.1.4 Blue Badge Parking 36 2.4.3 Changing Places 70 2.1.5 External Stairs 38 2.4.4 Baby changing facilities 72 2.1.6 External Ramps 40 2.4.5 Family Toilets 74 and Gradients 2.1.7 Station Entrance 42 2.4.6 Multi-faith Prayer Facilities 76 Inclusive Design Compliance Contents NR/GN/CIV/300/04 March 2021 OFFICIAL 7/140 3.3.6 Lift Controls 124 Section 3 Page COMMON DESIGN ELEMENTS 3.3.7 Digital Technology 126 3.1 Internal Environment 94 3.1.1 Air Quality 94 APPENDICES Page 3.1.2 Thermal Comfort 96 3.1.3 Lighting 98 APPENDIX A 3.1.4 Acoustics 100 Standards, Guidance 129 and Legislation 3.2 Finishes and Fixtures 102 Reference Documents 130 3.2.1 Floor Finishes 102 APPENDIX B 3.2.2 Colour and Tonal Contrast 104 3.2.3 Door and Ironmongery 106 Processes 133 3.2.4 Handrails 108 Definitions 134 3.2.5 Glazed Screens 110 DIA Process Flowchart 135 and Balustrades DIA Consultation Flowchart 136 3.2.6 Seating and Rest Points 112 APPENDIX C 3.3 Communication Systems 114 Specifications, Schedules 137 3.3.1 Wayfinding Signage 114 & Lists 3.3.2 Display Screens 116 Image Credits 138 3.3.3 Information Help Points 118 Network Rail Contacts 139 3.3.4 Audio Induction Loops 120 3.3.5 PA/VA Systems 122 Image 0.1 Manchester Piccadilly station An accessible platform Inclusive Design 1 Inclusive Design Introduction Compliance NR/GN/CIV/300/04 1.1 What is Inclusive Design? March 2021 OFFICIAL 10/140 1.1.1 Spaces and Places For Everyone → Offer choice when a single design solution cannot current best practice design guidance and standards. The British Standards Institute defines Inclusive design meet all user requirements It should be read in conjunction with headline as: documents; Our Principles of Good Design and → Be convenient and dignified to use without undue Everyone Matters — Network Rail’s diversity and “The design of mainstream structures or services effort, so as to maximise independence inclusion strategy (section 4.1 Access and Inclusion that are accessible to and usable by, as many Matters) — the Network Rail Inclusive Design Strategy people as reasonably possible, in a wide variety Inclusive design and accessibility are related terms which gives a broader overview of the process and of situations and to the greatest extent possible which overlap, but they are different. Accessibility is principles of inclusive design without the requirement for special adaptation or enforced through legislation and the requirement to specialised design” meet minimum standards. This approach is unlikely to deliver a Railway fit for the future. Inclusive design is a process that aims to deliver spaces and places for everyone. When achieved it Inclusive design covers a broader remit, removing Network Rail’s diversity and means that everyone benefits from the full range of barriers that create undue effort, separation or inclusion services and opportunities that Network Rail (NR) special treatment, enabling everyone to participate strategy can offer. equally, confidently and independently in mainstream activities. Inclusive design should consider from the very beginning how buildings and environments can Meeting the access requirements of our passengers be made easily usable and enjoyable for as many and other stakeholders is an integral part of what we individuals as possible. Designing and managing the do. We want to be on the leading edge of inclusive built environment in an inclusive way is essential design and in order to achieve this we may require if we are to provide independent access without a degree of creativity and lateral thinking to find additional undue effort or special separation so that solutions that everyone can use easily and safely with we maximise independence.
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