Welcome Information Booklet
CFB Suffield Military Family Resource Centre P.O. Box 190, Bldg R35 Dugway Drive Ralston, Alberta T0J 2N0 403-544-5567 [email protected]
Edition 2018/19
Attention Francophones!
Si vous désirez de l’information dans notre livret informatique traduit en Français, vous êtes prié de téléphoner au Centre de ressources des familles militaires (CRFM) en signalant le 403-544-5567.
Nous serons heureux de vous donner
Resources other than MFRC programs and services herein are provided for your convenience and are not endorsed or recommended by the MFRC. Every reader must determine through their own means the suitability of the person or services listed in this publication.
Table of Contents
SMFRC: Executive Director’s Welcome……………………………………………….…….3
SMFRC: Privacy / Why we exist………...…………………………………………………….. 4
SMFRC: Contact Information …………………………………………………………….…….5
SMFRC: Information & Education/Awareness………………………………………..6 Welcome and Orientation…………………………………………………..6 Information and Referral………………….……………………….…….6
SMFRC: Referral and Support/Services……….…………………………………………..7 Second Language Services…………………….….…………..…………..7 Employment and Education Assistance……………….…………..7-8 Volunteer Leadership………………………………………………………..9 Child and Youth services and programming……………………10-11 Kiddie Kare……………………..10 Youth Centre………….………11 Summer .Camp……………...11 Deployment………………………….………………………………….….…….12 Veteran Family Program……………………………………………….13
SMFRC: Intervention …………………………………………………………………………………14 Counselling and Crisis Support….……………………………………….14 Emergency Childcare……………………….………………………………….14 Family Care Plan………………………………………………………………….15 Page 1
Table of Contents
PSP: Fitness, Sports, and Recreation…………………………...……….…...16-17
Housing: Canadian Forces Housing Agency (CFHA)……………………...…..18
Utilities……………………………………………………………………….………….18
Real Estate, Rental Agencies …………………………………………….18
Education: Ralston, Redcliff, Medicine Hat…………………………………….…….19
Chartered, Private, and Francophone Schools…………………..20
Post Secondary Education……………………………………………………..21
Childcare: Day Homes, Day Care……………………………………………………….…..22
HealthCare: Physicians, walk-ins, Dentists ………………………………………….....23
Pets: Veterinarian Clinics, Kennel Services, By-laws ……………...….24-26
Driver and Vehicle Services:………………………………………………………………………...27-28
Banking Services…………………………………………………………………………………………...29
Public Transport: .………………………………………………………………………………………….30
French Resources in Alberta………………………………………………………………………...31
Newcomers Resources and Websites…………………………………………………………..32-33
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Suffield Military Family Resource Centre (SMFRC)
EXECUTIVE DIRECTOR’S WELCOME
On behalf of all staff, Board of Directors, and Volunteers at the Military Family Resource Centre, we would like to say hello and welcome to the CFB Suffield MFRC. Located 50 kms west of Medicine Hat in the heart of the open prairies, CFB Suffield is one of the largest training areas in the world. In addition to our Canadian Forces personnel, the British Army Training Unit Suffield (BATUS) and Defense Research Development Canada Suffield (DRDCS), are lodger units, which help make up the diverse community we are proud to serve. The Village of Ralston (in which the PMQ's are located) is 3 kms south of the base on Highway 884 and is one of the best-serviced communities in the country. The Military Family Resource Centre is a well-established service provider in the community and offers a diverse range of programs and services to all our families. All MFRC’s across Canada, offer universally mandated programs as well as community identified programs. Apart from all of the services that the MFRC offers to the community, there are numerous other activities, services and clubs available to you. Particularly, Personnel Support Programs (PSP) as they provide a broad range of recreation, clubs, and sporting activities for all levels of fitness. Likewise, the community has a full library with Internet access, a local CANEX Express Mart, outdoor play structures, Skateboard Park and a water park for children. Medicine Hat is the closest urban center to CFB Suffield and boasts all the amenities of most large cities. Schools, shopping mall, cultural and recreational facilities, historical sites, camping, fishing, and many parks to choose from, are all located within a short drive. There is so much to do and many opportunities available to make your time here enjoyable. Drop in say hello and we will be happy to assist you and your family in settling into the place we like to think of as the "best kept secret in the Canadian Military"!
Leila Phillips, BSW, MA, RSW Executive Director, CFB Suffield MFRC
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Suffield Military Family Resource Centre (SMFRC)
MILITARY FAMILY SERVICES PRIVACY CODE
The Suffield MFRC adheres to the Military Family Services Privacy Code which was developed from the Canadian Standards Association Model Code for the Protection of Personal Information. Any personal information that you and your family provide the MFRC will be treated in confidence and will not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or required by law. If you would like more information about the MFRC Privacy Code, you are welcome to contact us at the SMFRC anytime during hours of operations. Board of Directors MFRC Staff CFB Suffield MFRC
WHY WE EXIST Who are we
This Military Family Resource Centre is operated on behalf of the Department of National Defence and the Canadian Forces by: Suffield Military Family Resource Centre Inc. which is a Not-for Profit Organization Incorporated under the Laws and Regulations of the Province of Alberta. The majority of the Members of the Board of the Directors of Suffield Military Family Resource Centre Inc. must be spouses of military members.
Mission statement
To provide a responsive and collaborative service delivery for our military families.
Organisational Goal
Our goal is to enable families to become full participating members of the community through the provision of programs and services.
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Suffield Military Family Resource Centre (SMFRC)
Hours of Operation / Contact
Monday 7:30-12:00am 12:30-4:00pm Tuesday 7:30-12:00am 12:30-4:00pm Wednesday 7:30-12:00am 12:30-5:00pm Thursday 7:30-12:00am 12:30-4:00pm Friday 7:30-12:00am 12:30-2:00pm
Phone: 403-544-5567
(Days and hours of operation may vary)
E-mail: [email protected] Website: www.CAFconnection.ca/suffield
Your MFRC will…
Only collect the minimum information necessary to run our programs in a safe and user-friendly manner Will inform you in advance if your information will be passed on to a third party and for what purpose
You will be entitled to…
View any information the MFRC holds about you and your children and amend as necessary View the complete policy at the MFRC Address any concerns about this information with the Executive Director.
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Suffield Military Family Resource Centre (SMFRC)
MFRC PROGRAMMING
INFORMATION AND EDUCATION/AWARENESS
Frequent relocations are a reality of military life and may contribute to a sense of isolation and lack of connections with a community. To enhance military families’ quality of life the following programs promote and facilitate personal, family, and community development.
Information & Referral / Welcome & Community Orientation
Regardless of where you choose to live (Ralston, Medicine Hat, Redcliff etc.), we are here to assist you make the transition to your new community as smooth as possible. We hand out an information package to families when they visit the mFRC and arrange a welcome visit a week or two after their arrival . If you have recently become a part of our military community and have not yet heard from us, please do not hesitate to call us. Posting information may not always reach us and we don’t want to leave anyone out.
After we’ve had the opportunity to welcome you into the community, we will follow-up with a you just to make sure that you are settling into your new posting.
Meet and Greet Events are every other month, January, March, May, July, September and November. We encourage all newcomers to attend these events as a great way to meet new families and make new connections. These events are held in both Ralston and Medicine Hat for your convenience.
Whether, you’ve just arrived or you’re a long time resident, we encourage you to contact the Information & Referral Coordinator with any questions or concerns you might have.
Here are some of the services that the Information & Referral / Welcome & Community Orientation program offers…
Agency and Program Promotion Newsletter and Information Distribution Referrals Newcomers Meet ‘n’ Greet Welcome Visit for all new families Link families to Military/Civilian Programs and Services Translation into French upon request Page 6
Suffield Military Family Resource Centre (SMFRC)
REFERRAL AND SUPPORTS/SERVICES
Second Language Services
Do you want to learn French or English? The MFRC have Rosetta Stone Licences for CAF spouses. Stop by the MFRC for further information.
Employment and Education Assistance
You and your family face many unique stressors associated with the military lifestyle which may affect your ability to find or maintain employment and/or pursue a career. Together, we can address employment and career-related issues, find employment, or upgrade skills. We look forward to hearing from you, and helping you in your search for employment.
Here are some of the services that the Employment and Education Assistance program offers…
Resume Writing Service Assistance in Compiling Powerful Cover Letters Developing an Effective Job Search System Creating and Implementing a Career Plan Preparation for Potential Job Interviews Access to specific employment/job summaries Info on community employment resources and programs Workshops on current resume/CV styles, job search & changing employment trends Computer programs and information which assist in drafting a resume Pamphlets and assessment tools galore! Links to internet job sites and HRSDC Canada Information on training facilities and educational opportunities
MFRC Learning Lab
Need a space to study away from home to focus on your online learning? Utilise the Learning Lab, an adult only facility with private desk top computers, comfortable learning space and coffee facilities on site. For timings or to book out the space please contact the MFRC.
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Suffield Military Family Resource Centre (SMFRC)
Employment / Educational Resources
L.E.A.R.N……………………………………………………………………………………………………. 403-504-3513 Alberta Employment & Immigration…………………..………………………………… 403-529-3683 H.R. Solutions…………………………………………………………………………………………….. 403-529-6288 Community Employment Services…………………………………………………………… 403-527-3400 YMCA Employment Centre……………………………………………………………………….. 403-529-4733 Alberta and Regional Job Banks…………………………………………………………… 1-800-999-1546
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Suffield Military Family Resource Centre (SMFRC)
Volunteer Leadership
Your community, your programs...you can make a difference. Volunteering may be short term or a life long commitment. You decide what areas interest you, how much time you can give, and how often you are available to volunteer. We will place you in your desired program, or create a reasonable activity/event that will meet your volunteer needs. If you like to be involved, want to meet new people and learn new skills, volunteering may be for you.
As the volunteer programs develop and change, so do the many volunteer opportunities available to you. We keep today’s volunteer trends in sight and also endeavour to be forerunners in new volunteer initiatives. We ensure that volunteers have access to creating, implementing, developing, and evaluating all areas of MFRC services and activities.
Available volunteer positions are, but not limited to...
Board of Directors Special Events Administrative Duties Child and Youth Services Coffee and Chat
For more information contact the Volunteer Coordinator at 403-544-5567
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Suffield Military Family Resource Centre (SMFRC)
Child and Youth services
We offer Child and Youth Programs from the ages of 6 months to 3 years and 5 years to 17 Years Program areas include…
Kiddie Kare Emergency Child Care Service Summer Camps 5-10 year olds Mini, Junior and Senior Drop-In Youth Centre ages 5-17 year olds Youth Field Trips/Special Events
In addition to front-line programming, we also offer children's workshops, from Home Alone courses to Me, Myself and I classes. We also provide parenting workshops .
If you can't find the information you are seeking, be sure to visit the MFRC to speak with a staff member. If we don't have the answer, we can certainly point you in the right direction.
Kiddie Kare General Information
Kiddie Kare is a drop-in child care centre located in the Ralston Community Centre and accepts children from 6 months up to the age of 3. Registration is required.
Our program philosophy is that babies and toddlers have a safe environment to socialize with other children at the same time as developing their gross and fine motor skills through different aspects of play.
Kiddie Kare will run from the beginning of September to the end of June, excluding school vacations and statutory holidays. Sessions run Monday to Friday from 8:30 am to 11:30 am. Timings may vary, so please check for any changes on our website www.CAFconnection.ca or at time of registration.
Kiddie Kare is community needs driven; therefore, if there is interest for more sessions, the Centre will try and meet those requests. During the school summer vacations, parents will be asked to complete an interest form to determine need. Page 10
Suffield Military Family Resource Centre (SMFRC)
Mini/Junior/Senior Youth Centre
This program provides opportunities for members to further develop their social skills and self-esteem in a caring and nurturing environment. Fun and interesting activities will ultimately enable youth to develop skills in leadership, citizenship, decision-making, cooperation and group dynamics,.
Located at 16 Edgewood Road, the Youth Centre is divided into three age groups; Mini Youth for ages 5 to 7 years, Thursday nights, from 4:30 pm to 6:00 pm. Jr. Youth for ages 8 to 10 years, Tuesday nights, from 6:00 pm to 8:00 pm. Sr. Youth for ages 11 to 17, Wednesday nights, from 6 pm to 8 pm.
Youth Centre offer fieldtrips, special events, dances and fundraising events.
Please check your newsletter, posters, or contact the Child and Youth Coordinator at the MFRC for more information.
Summer Camps
Offered throughout the summer for ages 5 to 10 year olds camps are filled with activities such as swimming, crafts, games, sports, fieldtrips, and cooperative play. This program offers children a safe and fun environment in which to spend time with their friends, make new ones, and learn new skills.
Child and Youth External Links and Resources
Big Brothers/Sisters…………………………………………………………………………………….. 403-527-6640 Children’s Advocate………………………………………………………………………………………….1-800-661-3446 Children’s Health and Development Services……...…………………………………….. 403-529-8966 McMann Parent Link Centre…………………………………………………………………………. 403-504-0833 Medicine Hat Family Services……………………...………………………………………………... 403-504-8026 Medicine Hat Family YMCA……………………………………………………………………………. 403-527-4426 Medicine Hat Youth Action Society………………………………………………………………. 403-527-4249 Parent to Parent Support Group…………………………………………………………………. 403-529-9175 Bridges Family Programs………….…………………………………………………………………... 403-526-7473 Redcliff Youth Centre………………………………………………………………………………………. 403-548-2811 Youth Wellness Coordinator……………………………………………………………………………... 403-527-4249
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Suffield Military Family Resource Centre (SMFRC)
Deployment Support
Military family services defines deployment in this way: “A deployment is the assignment of military personnel to temporary tours of duty away from the home location for a period of more than 30 days”
We all know and accept that deployment is a part of the military lifestyle but that doesn't make the separation any easier. Deployment is something that affects all members of the family. Although deployment is not a frequent occurrence at CFB Suffield or BATUS, we are not immune to the stresses of our military members having to leave their families behind because of operational requirements.
Families of military members (Regular or Reserve Force) are encouraged to utilize our services. We don’t want anyone to fall through the cracks. If you have a family member on temporary tour of duty or training and you have not yet been contacted, please don’t hesitate to call, e-mail, or drop in with any questions that you may have on our deployment services listed as follows...
Deployment Support Resources - This includes articles and information on the stages of deployment and how it effects children and couples; children’s books; ideas on activities for children and families; information on Post Traumatic Stress Disorder, etc.
Warm Line Calls - This is a confidential phone service offered to all spouses of deployed per- sonnel. The Warm Line acts as a compassionate ear…one that understands the military life style with all its up and downs. It’s also a way for us to connect you with the MFRC as a reminder of the services that we have in place to support you and the family.
Respite Childcare - Respite Child Care Services can provide Respite Support a family's health and Well-Being while a military member is away on duty or during challenging periods.
Family Information Line (FIL) - The FIL is a toll free telephone line (1-800-866-4546) is confidential, personal and bilingual service offering information support referrals and crisis management 24 hours a day 7 days a week. Trained FIL counsellors can help connect military families with a variety of national and local services.
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Suffield Military Family Resource Centre (SMFRC)
Veteran Family Program
Launched in April 2018 and funded by Veteran’s Affairs Canada, the Veteran Family Program (VFP) is a program that supports medically released Veterans and their families and by extension, medically releasing Canadian Armed Forces (CAF) members and their families, to help them effectively prepare for and successfully transition to civilian life.
The VFP provides: Enhanced information and referral services National transition programs Access to intervention support
Additionally, to support some gaps in the service, the VFP extends access to the Military Family Service Program (MFSP) to members medically released from service along with their family members to ensure that supports are in place and available to support their transition from military to civilian life.
For more information go to www.CAFconnection.ca or contact the Veteran Family Program Coordinator (VFPC) on 403-544-5567 or email: [email protected]
Veteran Family Program External Links and Resources
1-800-866-4546 (Family Information line 24/7)
www.veterans.gc.ca (Veteran Affairs Canada)
1-800-268-7708 (Canadian Forces Member Assistance Program CFMAP)
1-800-267-6681 (SISIP Financial)
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Suffield Military Family Resource Centre (SMFRC)
INTERVENTION Counselling and Crisis Support
The realities of life, especially for military families, can't always ensure a balanced life regardless of how well organized we are or how thoroughly we plan for the future. Consequently, when crisis occurs, we want you to know that we offer a completely confidential place to turn. We can conduct assessments and make referrals to local professionals specific to your needs. We can provide information and support, as well as short term counselling at no cost. We also have available informational workshops, and spe- cial events to keep you current on how to manage life's little bumps. If long term counsel- ling is required, or if our services don't meet your needs, we can assist you in finding anoth- er agency which may be better suited to your needs. Intervention External Links and Resources
Child Protection and Intervention………………………………………………………………… 403-529-3607 Child Protection Hotline…………………………………………………………………………………..1-800-638-0715 Citizen Advocacy Society…………………………………………………………………………. ……...403-527-9787 Community Mental Health Support Services…………………………………………………403-502-8617 Kid’s Help Line……….…………………………………………………………………………… 1-800-668-6868 McMann Youth Family Services Association…………………………………………………… 403-527-1588 Medicine Hat Women’s Shelter Society…………………………………………………………. 403-529-1091 Medicine Hat Family Services……………………………………………………………………. 403-529-8026 Pregnancy Support Centre……………………………………………………………… 403-504-8560
www.mentalhealthcanada.com www.amhb.ab.ca (Alberta Mental Health Board)
Emergency / Respite Child Care
CF members are expected to have a regular childcare plan, including a back-up plan, in effect (as per the Family Care Plan).
When all else fails funding for up to 72 hours of emergency or emergency respite childcare is available to all CF members and their spouses through your local MFRC. Under certain circumstances, additional funding may be available. This service is not available if incre- mental costs are covered through Family Care Assistance. (Please refer to the Family Care Plan form at the MFRC).
Emergency respite child care is available to CF families when it has been determined that Page 14 a period of respite is absolutely essential for the family’s continued health and well-being.
Suffield Military Family Resource Centre (SMFRC)
Family Care Plan (FCP)
The FCP is designed to ensure that all CF members have a plan in place to care for their family in the event of either an emergency callout or planned deployment. The local unit administers this requirement.
The form is designed to assist members in creating their FCP and to ensure they consider all people for whom financial, healthcare, family, or other support is normally provided.
The FCP is not a legally binding contract but rather an exchange of information between the member and the CO, designed to assist in improving individual and unit operational effectiveness. All CF members must complete the FCP form DND 2886. If required, your local MFRC may be able to assist in locating a caregiver or in competing the form.
For more information on MFRC programming go to: www.CAFconnection.ca/suffield
Notes
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Personnel Support Programs (PSP)
The Canadian Forces Base (CFB) Suffield Personnel Support Program (PSP) was established to support military personnel and members of the military family while posted to CFB Suffield and Defence Research & Development Canada. In addition, PSP offers support to British personnel and their families posted to British Army Training Unit Suffield (BATUS). PSP offers a wide variety of services, including dining, recreation, clubs, and a library. Please take a few minutes to read further and see what PSP has to offer you. Recreation Centre
Located on Larkhill Lane in the village of Ralston, it offers a number of programs and activities for military members and their families, as well as noon-hour and weekday activities for our civilian employees. Professional staff organize a wide range of activities such as children’s swimming lessons, hockey schools, skating lessons, fitness programs, aerobic classes, and several other sports programs and classes.
While military training has priority during normal working hours, the gym does offer open recreation during stipulated times. This includes the gym floor, weight room, aerobics area, squash court, steam room, and swimming pool.
During the spring and summer, there is also a children’s splash park, an outdoor basketball court, a skateboard park, and a golf driving range for your enjoyment.
Any member of PSP may be approached to answer questions about programs and facilities here at CFB Suffield.
Gym Administrator: 403-544-5570 Recreation Coordinator: 403-544-5507 Arena: 403-544-5335 PSP Admin Office: 403-544-5544 CRA Membership
A CRA Membership or a one day pass must be purchased for the Recreation Centre to use the facilities. CRA memberships are open to everyone, prices differ depending on your affiliation with the military. PSP will request you present you membership before entering the facilities. This membership/pass is necessary to utilize any recreation facility and to sign out sports equipment.
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Personnel Support Programs (PSP)
Clubs All clubs in Ralston are overseen by PSP. Current clubs/organizations include…
Prairie Rose Club Ralston Devils (ladies hockey team) Please note that clubs are dependent on community interest and facilitators. Please contact PSP office for information on any club that you may be interested in or if you are interested in starting a club of your own.
Prairie Rose Club The Prairie Rose Club holds various events throughout the year. The Prairie Rose Club is run by a committee and is located in the church building on Larkhill Lane in the village of Ralston. The PRC run two child playgroups Pop in and Play and Lolly Pop Tots, Please contact PSP for further details.
Graham Community Library (GCL) The GCL is part of the Shortgrass Library System, which provides patrons with access to materials held by other libraries in the system. Other services include free internet terminals, books on tape, videos (Canadian and British), DVDs and magazines. Fax and laminating services are now also available. The GCL is located in the Ralston Community Centre on Dugway Drive.
Longhorn Lanes
Located in the Ralston Community Centre, the Longhorn Lanes have 4 bowling lanes available. For bookings please contact PSP.
For more information on PSP go to www.CAFconnection.ca and click on the Suffield link.
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Housing: Marital Quarters / Real Estate / Rentals
Canadian Forces Housing Agency (CFHA)
The PMQs are located in the village of Ralston, approximately 3 kilometres south of the Base. There are 50 (CAF) and 125 (BATUS) single homes with fenced yards. Off- property garages are available for a monthly fee.
Website: www.cfha-alfc.forces.gc.ca/hl-el/suffield-eng.aspx Phone Number: 403-544-4011 Ext 5568
Utilities
Ralston All PMQ utilities are set up through CFHA for CAF families and the RAO for BATUS families. Gas, water, and sewage are pay deductions. Power is paid to EPCOR Energy.
Medicine Hat Utility applications are made in person through the Customer Service Department at City Hall (580 - 1st Street SE). Registration fee payment and personal ID are required for the application process. Website: www.city.medicine-hat.ab.ca/City%20Government/Departments/Utilities/ index.asp Phone Number: 403-529-8111
Redcliff Redcliff residence must apply for electricity and gas at the Medicine Hat City Hall (see above). Water, sewer, and garbage collection services must be registered at the Redcliff Town Hall (1 - 3rd Street NE). Registration fee payment and personal ID are required for the application process. Website: www.town.redcliff.ab.ca/page2main-municipal.htm Phone Number: 403-548-3618
Rental Agencies
Acro Property Management Accord Mortgage Brokers and Property www.telusplanet.net/public/acropm Management 403-527-7944 www.accordapartmentrentals.com
Angie’s Best Choice Property Management Medicine Hat Real Estate Board angiesbestchoice.com 403-526-2789 Page 18 403-580-3666
Education: School Boards / Schools / Post Secondary
Medicine Hat School District No76 There are ten Elementary schools, six Secondary schools and one Outreach school in Dis- trict No 76. For further information on which school will best suit your child/children please use the contact details below: 601 - 1st Avenue SW Medicine Hat, AB T1A 4Y7 403-528-6700 www.sd76.ab.ca
Medicine Hat Catholic Board Of Education There are four Elementary Pre-K-6 Schools , one Elementary Pre-K-5 School, one French Immersion Single Track Pre K-6 School , two Middle Schools and one High School in the Medicine Hat Catholic Board. For further information on which school will best suit your child/children please use the contact details below:
1251 - 1st Avenue SW Medicine Hat, AB T1A 8B4 403-527-2292 www.mhcbe.ab.ca
Prairie Rose School Division No. 8 Prairie Rose encompasses a large geographical area (approximately 29,117 sq. kilometers) in southeastern Alberta. It borders Saskatchewan to the East and the United States to the South. The Division serves a predominantly rural population of approximately 3,300 students in grades Junior Kindergarten through 12. A Board of 8 trustees operates 17 Public Schools, 1 Outreach School, 1 Mennonite Alternative School and 15 Hutterite Colony Schools. Our Communities and Regions Cypress County, County of 40 Mile, MD of Acadia Valley, Special Areas, Town of Redcliff, Town of Oyen, Town of Bow Island, Village of Foremost, Village of Empress. For further information on which school will best suit your child/children please use the contact details below: 918 - 2nd Avenue Dunmore, AB T0J 1A0 403-527-5516 Page 19 1-800-468-7023 (Toll Free) www.prrdweb.com
Education: School Boards / Schools / Post Secondary
Charted Private and Francophone Schools
École les Cyprès 1970 - 19th Avenue SE 403-528-2881 www.conseildusud.ab.ca/ecoles/lescypres
Public francophone school from K –G12 in accordance with the Alberta Education Program of Studies. This public school comes under the umbrella of the Greater Southern Alberta Public Francophone Education Region #4.
Cornerstone Christian School 355 Southridge Drive SE 403-529-6169 www.cornerstonechristianschool.ca
Conerstone Christian School is part of the Koinonia Christian Schools system For students from pre-school - G9
Higher Ground Christian School 1 Shirley Street SE 403-527-2714 www.nadeducation.org/k12/schools.html?area=52
The Higher Ground Christian School is operated by the Seventh-day Adventist Church For students G1-G9
Centre for Academic and Personal Excellence (CAPE School) 830A Balmoral Street SE 403-528-2983 www.capeisgreat.org
CAPE School is a Charted school and serves students from K-G8
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Education: School Boards / Schools / Post Secondary
Post Secondary Education
Medicine Hat College 299 College Drive SE Medicine Hat, AB T1A 3Y6 403-529-3811 http://www.mhc.ab.ca/
Medicine Hat College offers a wide variety of programs and courses. Choose from degree, applied, degree, diploma, certificate and apprenticeship programming.
Academy of Learning #115 - 3030 13th Avenue SE Medicine Hat, AB T1B 1E3 403-526-5833 www.academyoflearning.com
The Academy of Learning focuses on career training. There is a wide range of diploma and certificate programs to chose from. Hands-on learning, one-on-one attention, and job place- ment assistance are some of the many tools to prepare students with the skills to excel in their chosen careers.
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Childcare: Daycares / Day Homes / Preschools
Ralston
Kiddie Kare is a drop-in child care centre located in the Ralston Community Centre and accepts children from 6 months up to the age of 3. Registration is required. Sessions run Monday to Friday from 8:30 am to 11:30 am. Timings may vary. Contact the MFRC on 403 -544-5567.
Little Gophers is a Preschool located at Building R42, Dugway Drive and accepts children from three up to school age. Contact Little Gophers at: 403-544-5559.
For Day Homes, Childminders and Babysitter you can go to Ralston Childminders and Babysitters at https://www.facebook.com/groups/190892640981751/
Redcliff and Medicine Hat.
Please go to the following link to find the most suitable place for your child/children. http://www.humanservices.alberta.ca/oldfusion/ChildCareLookup.cfm
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Health Care: Physicians / Medical Clinics / Alberta Health Care / Dental Clinics
Finding a physician
More than 100 physicians and specialists are available in Medicine Hat and surrounding area. To obtain a current list of family physicians who are accepting new patients, You can go to http://palliserpcn.ca and click on the find a doctor link. The Alberta Health Services website is also a very good resource to obtain a list of physicians who are accepting new patients.
Medicine Hat Regional Hospital 666 - 5th Street SW Medicine Hat, AB T1A 4H6 403-529-8000
Alberta Health Services website www.albertahealthservices.ca
Health Link Alberta (24 hr health advice from a nurse) 1-866-408-5465
Alberta Health Care Insurance Plan (AHCIP)
The Alberta Health Care Insurance Plan (AHCIP) is a publicly administered and funded health care system that guarantees Albertans receive universal access to medically nec- essary hospital and medical services. AHCIP forms, information on premium and drug assis- tance, answers to common questions, and much more is available on the Alberta Govern- ment Health website. There are no premiums to pay when registering with the AHCIP.
Alberta Government Health website www.health.alberta.ca
For questions on AHCIP call… 780-427-1432 (Toll-free within Alberta) 310-0000 then dial 780-427-1432
Walk-In Services For local walk-in services you can go to http://palliserpcn.ca and click on the link for, find a walk-In clinic.
Dental Surgeries Looking for a Dentist go to: https://www.dentistdirectorycanada.ca/3416-2/ Page 23
Pets: Veterinarians, Boarding, and Bylaws
Veterinarian Clinics Kennel services
Cypress View Veterinary Clinic Aunty’s Place Pet Boarding 403-527-1825 403-594-0649 Animal House Dog & Cat Boarding Crossroads Animal Hospital 403-548-6796 403-527-2829 Canine Reflections Ridge Veterinary Hospital 403-527-9422 403-527-4357 The Critter Sitter City Veterinary Hospital 403-502-9960 403-529-2525 www.thecrittersitter.ca
Bow Vet services Inc 403-504-0408 403-501-4332 Saamis Kennel & Obedience Club Animal Medical Centre South 403-504-2275 403-527-4888 Yukio Breeding & Canine Boarding 403-527-8048
Pet Park Boarding
403-979-1185
Pet Bylaws Please ensure you have your dog on a leash at all times unless in a designated off leash park. Please check your local municipality for in-depth bylaws, regarding expectations and fines.
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Pets: Veterinarians, Boarding, and Licenses
Pet Licenses Medicine Hat You can go to: http://medicinehatpolice.com/uploads/files/ To fill in your registration application from and then return the completed form to one of the following. Police Service 884 -2 Street SE City Hall 580-1 St SE APARC 1002 South Railway S
Redcliff You can register your dog at Redcliff Town Hall
1 – 3rd Street NE Mail: Box 40 Redcliff T0J 2P0 Phone: 403-548-3618 Fax: 403-548-6623 Email: [email protected]
Ralston
Cats and dogs must be registered at the Recreation Centre when you occupy your quarter. No fee is charged, you will receive a tag that must be warn at all times.
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Pets: Veterinarians, Boarding, and Licenses
Pet Resources and websites
Medicine Hat SPCA 55 South West Drive SW Medicine Hat, AB T1A 8E8 403-526-7722 http://www.medhatspca.ca
APARC 1002 S Railway St, Medicine Hat, AB T1A 2W2( 403-487-5671 http://www.aparc.ca
Medicine Hat Municipal Bylaw and Enforcement Section 884 - 2nd Street SE Medicine Hat, AB T1A 8H2 www.medicinehatpolice.com/bylaw1.html (It is possible to download a pet licence application from this website.) 403-529-8447 (General Info on by-laws) 403-529-8400 (Complaints)
Town of Redcliff #1 - 3rd Street NE, P.O. Box 40 Redciff, AB T0J 2P0 www.town.redcliff.ab.ca/page2main-community.htm 403-548-3618
www.avma.ab.ca Alberta Veterinary Medical Association offers useful advice on animal health issues.
www.animallink.ab.ba Animalink is a Canadian resource for humane educators that discusses animal welfare is- sues and offers a list of useful books.
www.catsinternational.org Cats International has a long list of articles on feline behaviour.
ww.petfriendly.ca Page 26 Pet Friendly Canada lists pet friendly hotels, vacation rentals, cottages, cabins, B&Bs, and other pet friendly lodging and accommodations from across Canada.
Driver and Vehicle Services
Canadian Driver’s Licence
A valid licence from another Canadian jurisdiction can be exchanged for an equivalent class (Classes 1 to 7). Testing is not normally required, but medical and vision requirements must be met. A medical and proof of vision screening is required for Class 1, 2, and 4 and may be required for all other classes if applicant has a medical condition that may affect their ability to safely operate a motor vehicle.
An out-of-province licence must be exchanged within 3 months of your arrival into Alberta. A registry agent will require the following documentation to process a licence exchange:
Your out of province licence A 2nd piece of identification, i.e. birth certificate, credit card, social insurance number, etc. Proof of Alberta residency, i.e. phone bill, credit card bill, bank statement, mortgage bill, etc.
British Driver’s Licence
All family members of BATUS personnel that are intending to drive in Canada will need to exchange their current valid driver’s licence for an Alberta driver’s licence. If you hold a full British driving licence and have been driving for more than 2 years, then you are able to make this exchange at any licensing office. When exchanging your licence, you should ensure your Albertan driving licence will last for the duration of your posting.
A registry agent will require the following documentation to process a licence exchange:
Your British licence Your passport Proof of Alberta residency, i.e. phone bill, credit card bill, bank statement, mortgage bill, etc. Letter from the UWO
If you do not hold a British driving licence, there may be a reciprocal agreement with the province of Alberta and the country which issued your driving licence. If you do not hold a driving licence from a country that has a reciprocal agreement with Alberta, then you will need to undergo a driving test in Canada. The test comprises a written component, a practical driving examination, and an eye test.
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Driver and Vehicle Services
Licence and Registry Offices
Medicine Hat Licence Centre Alberta Motor Association (AMA) 2805 - 13th Avenue SE 2710 - 13th Avenue SE Medicine Hat, AB T1A 3R1 Medicine Hat, AB T1A 3P8 403-528-8800 403-527-6246 www.medicinehatlicencecentre.com www.ama.ab.ca
The Licence Bureau 672 Kingsway Avenue Medicine Hat, AB T1A 2X1 403-527-2922
Vehicle registration
To register all new and used vehicles, the following is required:
1) Proof of Ownership New vehicles - e.g. bill of sale, will or letter from lawyer, lease agreement, etc. All new vehicles require the original New Vehicle Information Statement (NVIS) card from Dealer. Used vehicles - e.g. bill of sale, part 2 of previous Alberta registration (signed by client), previous out of province registration, etc. Out of Province Vehicle - e.g. previous out of province registration, out of prov- ince inspection, etc. Trailers - e.g. bill of sale, previous out of province registration, etc.
2) Proof of Insurance Trailers do not need to be insured at time of registration.
3) Acceptable Identification You will need two pieces of identification when registering your vehicle, such as; driver’s licence, birth certificate, passport, credit card, SIN, or immigration documents. Vehicle registration can be done at registry offices listed above.
Vehicle Insurance Page 28 There are many insurance agents and brokers to chose from when insuring a vehicle. Check in the yellow pages of your local phone book or go online for a complete list.
Banking Services
Banking in Medicine Hat and Redcliff
There are many banking services in Medicine Hat and Redcliff at many different locations. To pick the best bank for your needs, get familiar with the options available, and then choose the institution that best fits your needs.
Medicine Hat
BMO Bank of Montreal HSBC RBC TD Canada Trust CIBC ATB Financial Servus Credit Union Canadian Western Bank
Redcliff
Servus Credit union CIBC
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Public Transit and Transportation
Medicine Hat Transit (MHT)
Medicine Hat Transit (MHT) provides and maintains a fully accessible transportation system that meets the needs of regular and special transit customers. Medicine Hat Transit offers affordable transit fares including a single cash fare, discount tickets in books of 10, or a monthly pass option. Passes can be purchased at the MHT office (downtown terminal), City Hall Cashier, Medicine Hat Mall Customer Service, or at various business locations throughout the city. Website: www.city.medicine-hat.ab.ca
For more detailed information such as fare cost, rules and regulations, bus routes, and route timings, go to the City of Medicine Hat website. Once there, click on Residents from the top toolbar. Select Transportation. Once there, click on the link called Transit Service (the link is within the text). Now, select Ride Guide close to the bottom of the left hand tool bar. The Ride Guide has all the information you need to familiarize yourself with the transit system in Medicine Hat.
Medicine Hat Municipal Airport (MHMA)
The Medicine Hat Municipal Airport (MHMA) provides regional transportation services in a cost effective manner, serving the air transportation needs of Medicine Hat and the surrounding area. The MHMA is served by both regional and national airlines. Air Canada / Air Canada Jazz operates four flights a day to Calgary.
Shuttle Services
J & L Shuttle Service Ltd. (Transportation & Delivery Services) 48 Robinson Drive SE Medicine Hat, AB T1B 3H4 403-528-8851
J & L Shuttle sets out for one trip per day to Calgary making its way to the Calgary International Airport and hospitals, as per customer request. The shuttle picks up customers at their place of residence and leaves Medicine Hat between the hours of 7:00 am and 8:00 am. On its return back to Medicine Hat, the shuttle will leave Calgary be- tween the hours of noon and 2:00 pm. Call the above number to book shuttle services.
MT BATUS (Ralston only) BATUS provide a shuttle to Medicine Hat every Wednesday morning, leaving the Community Centre at 9:00am and returning for 3:00pm school pick up. Page 30 Please note this service is for BATUS dependents only
French Resources in Alberta
French Resources
www.acfa.ab.ca (Official website for L’Association canadienne-française de l’Alberta. You will find many links to other francophone resources on this website.)
www.reseausantealbertain.ca (This is a useful website to track down French speaking health professionals or to regis- ter as one in the province of Alberta.)
www.francalta.ca (This website keeps track of francophone events in the province of Alberta.)
http://conjointedemilitaire.forumsdediscussions.com (A on-line discussion forum for Francophone military spouses. Un forum de discussion sur internet pour les conjointes de militaires Francophone.)
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Moving to Ralston, Medicine Hat and Surrounding Area
RESOURCES AND WEBSITES
Welcome Wagon 403-529-2131 www.welcomewagon.ca
Founded in 1930, Welcome Wagon is a Canadian-owned FREE greeting service for families experiencing a lifestyle change. Are you new to the neighbourhood and looking for assistance in finding your way around town? The Welcome Wagon is there to help with all the civic information you may need to familiarize yourself and your family with the local community. The Welcome Wagon also assists those who are planning a wedding, expecting a baby, becoming a new grandparent, or starting a new business. A Welcome Wagon representative comes to Ralston bi-annually to distribute Welcome Wagon Packs.
Medicine Hat Tourism www.tourismmedicinehat.com 403-527-6422
Words from Tourism Medicine Hat Our city is rich in local history and unique attractions, from the 20-story high Saamis Tepee, Medalta in the Historic Clay District, the historic downtown with over 200 shops (5 independent coffee shops included), to the state-of-the-art Esplanade Arts & Heritage Centre.
The wide open spaces and clear blue skies of southern Alberta are the canvas for the natural beauty of our city. Located in the scenic South Saskatchewan River Valley, Medicine Hat has 330 days of sunshine on average every year! This makes us "Canada’s Sunniest City", and an attractive year-round playground.
You’ll find over 100 parks and 115 kilometers of walking & biking trails throughout the city, as well as two local breweries, southeast Alberta’s largest shopping mall, casino, and full- service camping facilities. World-famous tourist attractions, such as Dinosaur Provincial Park, Cypress Hills Interprovincial Park, Writing-On-Stone Provincial Park & the Royal Tyrrell Museum of Paleontology are just a short drive away
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Moving to Ralston, Medicine Hat and Surrounding Area
RESOURCES AND WEBSITES
There are many sites that serve CFB Suffield and BATUS here are the main ones:
For up to date MFRC and PSP information, events and activities www.CAFconnection.ca
Ralston Families and Forces www.facebook.com/groups/154382724595331/
Medicine Hat and Surrounding Area Families and Forces www.facebook.com/groups/107415932659686/
City of Medicine Hat official website www.city.medicine-hat.ab.ca
Town of Redcliff www.redcliff.ca
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