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Hosted Messaging and Collaboration Version Hosted Exchange E-Mail Clients Hosted Exchange enables customers to use e-mail clients running on wireless mobile devices. Synchronization with devices let customers stay current with Hosted Exchange enables you to flexibly address different customer their calendar, contacts, and e-mail messages on Microsoft Windows Mobile- needs by supporting both the Outlook 2003 and Microsoft Outlook based Pocket PC and Smartphone devices. Integration of Exchange SP2 Web Access (OWA) 2003 clients provides support for Windows Mobile 5.0, a new Windows Mobile platform You can enable customers to use the full-featured Outlook 2003 client that gives wireless operators the ability to deliver customized, differentiated Why Deploy without using cumbersome virtual private network connections. The services and devices and meet the demand for secure, segmented offerings. Microsoft Solution for combination of Microsoft Exchange Server 2003 and the Microsoft Windows Hosted Messaging ServerTM 2003 operating system make it possible for Outlook 2003 clients version 3.5 to connect to Exchange mailboxes over the Internet by using Remote and Collaboration? Hosted Messaging and Collaboration Procedure Call (RPC) over HTTP, as shown in Figure 3. 1. Revenue growth Take advantage of the growing demand for outsourced When included as part of existing Improvements to OWA 2003 have given it the feel and features of a desktop broadband and wireless offerings, the client, to the point that OWA can be used as the primary client, not just for messaging solutions solution enables you to boost average away-from-the-office access. Service providers also have the ability to Small and mid-size businesses (SMBs) today are looking for a messaging solution that can provide revenue per user (ARPU) by 25 percent.1 customize an OWA client with their own branding. enterprise-class collaboration features without requiring that they invest in an on-site solution. With the 2. Lower operating costs Microsoft® Solution for Hosted Messaging and Collaboration version 3.5, service providers can help Figure 3 Outlook 2003 Clients Can Connect to User Mailboxes over the Internet The solution architecture, technologies, SMBs achieve both goals — and drive up hosting revenue in the process. Here’s how: and support services ensure rapid time- • Deliver enterprise-level messaging and collaboration. With Hosted Messaging and Collaboration, SMB to-market, low operating costs, and customers reap the benefits of enterprise-level messaging with calendaring, scheduling, contact management, superior service levels. mobile device synchronization, and basic e-mail services. In addition, this multiple-service solution makesthe Already Using Hosted Exchange in Your Data Center? Microsoft Partners Stand Ready to Help 3. Customer value latest collaboration technologies available. You can host team Web sites that allow for document sharing Check out these five reasons to upgrade today Microsoft has a robust partner system that can assist you with planning, Compared to an in-house solution, and a common workspace. You can also host instant messaging services and other Session Initiation Hosted Messaging and Collaboration 1. Updates to Key Technology Components — The latest service packs deployment, and operation of the Hosted Messaging and Collaboration Protocol (SIP)-based presence applications. enables SMBs to lower IT expenditures and updates from Microsoft add to the solution's overall integrity and the solution environment. The following partners can get you started with a as much as $47,000 annually.2 • Deliver a cost-saving, outsourced solution. With Hosted Messaging and Collaboration, SMBs can security of the solution. Windows-based hosted messaging system that delivers services that SMBs want on a platform designed to lower total cost of ownership: confidently move away from in-house messaging systems and the costs and headaches of managing 2. Improved Mobile Messaging — Exchange Service Pack 2 enables Direct spam, virus protection, compliance rules, and storage requirements. Compared to in-house systems, • eQuest (division of Planet Technologies) is a leading systems integrator Push technologies to keep mobile devices always-up-to-date. Hosted Messaging Hosted Messaging and Collaboration enables SMBs to lower IT expenditures as much as $47,000 annually.5 and software developer with the skills and expertise required to build new 3. New Customer Acquisition Features — Hosters can manage password Market Opportunity hosting solutions. http://www.go-planet.com/service_provider.asp Engineered for Reliability and Scalability resets remotely for their customers through the Microsoft Customer Worldwide hosted business e-mail • implement.com is a technical consulting firm that designs, develops, Tested and supported by Microsoft, the Hosted Messaging and Collaboration solution is a pre-engineered Directory Integration feature. Users can upload existing PST files to their revenue is expected to grow from $546 deploys, project manages, and documents complex infrastructure solutions platform designed for high service levels and optimized for low total cost of ownership. Built on high- hosted mailboxes. million in 2005 to $788 million in 2008.3 for Microsoft and Microsoft customers. http://www.implement.com 4. Extended Deployment Automation — The extended MPS Deployment performance Microsoft Windows Server SystemTM components, the solution provides tools, scripts, sample Tool automates more provisioning tasks using an enhanced Web interface. • local implementation partners code, automated provisioning, and best practices that you can use to efficiently and securely deploy services http://www.microsoft.com/serviceproviders/solutions/ and streamline the management, administration, and monitoring of the multiple-tenant hosting environment. 5. Disaster Recovery Guidance — Whether by fire, accident, or malicious hostedmessagingpartners.mspx activity, data loss can occur in a data center and jeopardize your business. Furthermore, the solution is designed to grow with you. The solution now provides comprehensive guidance for disaster recovery. The Microsoft Windows®-based platform enables you to scale out — add additional servers — to accommodate Cobweb Solutions, a business-to-business several million mailboxes. Internet Service Provider (ISP), uses Hosted Messaging and Collaboration to enhance Solution Components their already feature-rich customer portal. Two categories of integrated, Windows-based Because Cobweb provides partners and customers with the ability to administer components make up the Hosted Messaging and Hosted Exchange directly, it is estimated that Collaboration solution. As shown in Table 1, they 40 percent less time will be required to are hosted messaging and collaboration services support this highly requested service. and the core infrastructure technologies. Table 1 Hosted Messaging and Collaboration solution components Hosted Messaging and Collaboration Services Component Microsoft product Function/benefit Begin Profiting from the Demand Hosted Exchange Microsoft Exchange Operate rich e-mail services including calendaring, Server 2003 SP2 scheduling, and Windows Mobile 5.0 device synchronization for Rich E-Mail Messaging Windows SharePoint Microsoft Windows Provide team Web sites for customer organizations to Take advantage of growing demand for advanced e-mail messaging and Services Hosting SharePoint® Services enable document collaboration and version tracking. collaboration services with the Microsoft Solution for Hosted Messaging and Collaboration. The value-added services you can offer customers by Live Communications Microsoft Office Live Enable customers to use instant messaging and to detect Communications Server 2005 deploying Hosted Exchange, Windows SharePoint Services Hosting, and Server 2005 Hosting if a co-worker is online and available to communicate. Live Communications Server 2005 Hosting create exceptional revenue Reporting Services Microsoft SQL ServerTM Create performance reports for Hosted Exchange, opportunities, while the solution’s reliable, proven infrastructure components 2000 Reporting Services Windows SharePoint Services Hosting, and Live lower operational costs and make day-to-day management and Communications Server 2005 Hosting administration easy to handle. Core Solution Infrastructure Technologies For More Information Component Microsoft product Function/benefit Learn more about the Microsoft Solution for Hosted Messaging and Collaboration at Centralized Windows ServerTM Active Centrally manage users, accounts, servers, group policies, http://www.microsoft.com/serviceproviders/solutions/hostedmessaging.mspx Management Directory® directory service services, and security. The information contained in this document represents the current view of Microsoft Corporation on the issues discussed as of the date of publication. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information presented after the date of publication. Service Provisioning Microsoft Provisioning Automate routine administrative service management This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT. System (MPS) tasks such as adding new users and provisioning applications and services. © 2005 Microsoft Corporation. All rights reserved. Microsoft, Active Directory, the Microsoft Internet Explorer
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