AGENDA ITEM 10

MPS-MOPAC JOINT AUDIT PANEL 11 July 2018

Met Business Plan Quarter 4 Progress Report Report by: The Director of Strategy and Governance

Report Summary

This is a standing item to the Panel. The Met published its first Business Plan in June 2017. This set out priorities, objectives and initiatives taking place in 2017-18. In support of this, we committed to publish quarterly updates which report on implementation. The fourth quarter report is attached (Appendix 1). It provides further context and monitors the implementation of the Met’s transformation agenda as well as the most salient policing activities, operations and improvements that have taken place in the most recent quarter of the financial year (in line with the Business Plan milestones). The paper is to be read in conjunction with MOPAC’s quarterly report which details London crime data, workforce numbers and financial expenditure.

Recommendations

The Audit Panel to note progress made on the implementation of the Met Business Plan.

1. Supporting Information

1.1. Together with MOPAC’s Quarterly report (attached as Appendix 2), this report is part of a wider exercise to bring together hitherto existing but separately reported information on a number of areas (Quarterly financial updates, Workforce data, London crime performance data) and complement it with new public-facing material which relates in a very direct way to the Met performance itself, namely the implementation of the OMM portfolio, new policing initiatives and improved processes, and how these changes benefit Londoners and help keep London safe for everyone.

1.2. The Met Business Plan includes milestones for each quarter, covering some of the most important areas of change taking place across the organisation (within Business Groups, HQ and in Transformation).

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1.3. Five of the 37 Q4 milestones are delayed from their original target Business Plan date. Discussion took place at Performance Group and Oversight Board on some of the salient areas: shortfall in detective numbers, local improvement on Child Protection response, estate delays, and the current scoping of the Information Futures programme.

1.4. On DARA’s recommendation, the report also includes a review of earlier milestones which were not delivered at the time in Q2 and Q3 to ensure any issue retains visibility. Where implementation has slipped, the area will be picked up in the refreshed business plan which is expected to be published shortly, building on the Force Management Statement sent to HMICFRS in June.

2. Equality and Diversity Impact The report includes updates on the improvements the Met is implementing in areas such as safeguarding vulnerable people, hate crime, accessibility which aim to have a positive impact on groups with protected characteristics.

3. Financial Implications There are no financial implications from the monitoring and reporting itself. Quarterly financial information is included in the complementary MOPAC report.

4. Legal Implications There are no legal implications arising from this report.

5. Risk Implications Putting in place this quarterly reporting process ensures visibility of progress and accountability for senior Met leaders, MOPAC and the public on the initiatives and programmes set out in the business plan. In doing so, it enhances coordination between change and business-as-usual policing activity, anchors business planning and strategic priorities across the organisation and minimises the risks of the Business Planning process being detached from the operational activities it sets out.

6. Contact Details Report author: Pierre Coinde / pierre.coinde@met..uk

7. Appendices and Background Papers Appendix 1 – Met Business Plan 2017-18, Quarter 4 update (January to March 2018). Appendix 2 – MOPAC Quarter 4 Performance Report

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Metropolitan Police Service

Met Business Plan 2017-18, Quarter 4 update (January to March 2018)

1- INTRODUCTION 2 Quarter 4 overview 2

2- OUR FOCUSED PRIORITIES 3 Keeping children and young people safe 3 Tackling violence against women and girls 4 Tackling hate crime 5 Making London safer 6

3- A SAFER CITY FOR EVERYONE 8 A visible presence 8 An accessible force 9 An effective response 10 Local and specialist investigations 11 Improving outcomes 12

4- A TRANSFORMED, MODERN, EFFICIENT MET 12 And finally 16

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1- Introduction Quarter 4 overview

At the beginning of last year, the incoming Operational policing in London is the responsibility Commissioner set four priorities for the Met in 2017- of the Commissioner, Cressida 18. These are set out in the contiguous column. Dick. Substantial progress has been made on all four priorities – as set within this report and in previous The Met’s 2017-18 priorities were to: quarters – but this has not diminished the size of the • Tackle violent crime and especially knife crime continuing challenge. which affects young people across London • Counter terrorism and review our strategy, tactics In 2017-18, we invested and deployed significant and resources in light of the threat additional resources to tackle the serious violence • Protect children and develop a robust approach that affects young people. We intensified Operation to tackling child sexual exploitation Sceptre, seizing record numbers of knives and guns • Transform the Met to become a modern police and arresting people for possession of knives. force using technology, data, skills and engagement to fight crime more effectively There have been some initial signs of impact: scooter-enabled crime, which rose steeply since This update reports on our progress in 2014, is starting to abate; knife crime injuries among implementing our Business Plan and the actions the under 25s have levelled off. However, these taken to bear down on crime and violence and to provide no reason for letting up: on an average week, support delivery of the Mayor’s Police and Crime still, 40 young people are stabbed in London, and we Plan. It complements the Mayor’s Office for are seeing a rise in group attacks and fights. The number of homicides, 46 in Quarter 4, is a huge Policing and Crime (MOPAC) quarterly data pack. concern. We are upping our enforcement activity with more presence of uniformed officers on the street. Some of our Business Plan quarterly milestones We are multiplying pro-active operations. And of focus on the implementation of our transformation course, our homicide investigators are working hard, portfolio (the One Met Model), whilst others relate with arrests in 39 investigations and charges in 30 to operational policing London (both “business as (as at end March). usual” and how we improve policies, processes and outcomes for Londoners). The update is But to tackle the roots of the issue requires a whole provided here as at end of March 2018. community response. In Quarter 4 we’ve worked with social media companies to take down gang videos. We supported community weapon sweeps, such as Milestone reporting across Croydon town centre with local churches and volunteers. We have worked with analysts from the Our Met Business Plan milestones are in , ONS, MOPAC and London boroughs to blue. Our progress against them is in black. delve into millions of records and data for additional insight into the drivers of violence and its prevention. Quarter 4 milestones are set against a green The Home Office Serious Violence Strategy renewed focus onto the drugs market and on County Lines. background The Mayor launched the Young Londoners Fund

investing £15million a year to help young Londoners at risk of getting caught up in crime, and he is We are also using this quarter to go back to Q1, providing us further funding towards a new Violent 2 or 3 milestones that were experiencing delay Crime Taskforce focusing on hotspots. at the time of reporting. Boxes in blue provide an update on these. Tackling violence will remain our number one priority in the coming year, but if we are to reverse, rather than stem, the trend, we need all Londoners to make Status is assessed as follows: it their priority too, in their communities, families, schools, and in their neighbourhoods. And our impact ✓ delivered will be strengthened by continued pro-activity from boroughs, media, health services, youth services, on track public and private sector partners.

some delay

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2- Our focused Q4 milestone: “Demonstrate robust progress on Child Protection processes, performance management priorities and through cases audit based on HMICFRS methodology”

We have demonstrated a robust Keeping children and progress but more improvements are required. The Dedicated Inspection young people safe Team (DIT) continues to support the work of the Child Protection and Vulnerability Board, where it presents its In March, we co-hosted the annual London Child findings. Persistent main challenges Sexual Exploitation (CSE) conference with (such as front line supervision) affecting Barnardo’s as part of a week of activity to raise the delivery of service improvement are awareness of the issue, coinciding with National identified in monthly audits. These are CSE Awareness Day on 18 March. The key reviewed by the board and shared with themes covered included online abuse, the Lead Responsible Officers so they understanding children’s risk of harm outside of can be addressed. their families, and the importance of early intervention and partnership working between the The size of the team means its capacity police, the public and private sector and the wider is limited: in order to achieve more and community. Key attendees included Met borough expand our audit and inspection process commanders, local authority members and sector a proposal has been to developed which professionals. at the time of writing being discussed with MOPAC and others. Earlier in February, HMICFRS published its final national child protection report following up on its The first three months of the 2018 December 2016 recommendations. The report inspection programme have resulted in recognises the improvements that have taken 196 cases being audited, with Met-wide place over the past 12 months – some are thematic reviews of Missing, CSC captured in the milestone below - but it also referrals (including domestic abuse highlights the work that is still necessary to ensure exposure), children in detention and consistence of approach from our frontline officers. police protection. Findings help us We accept this, and will continue to focus on assess the direction of travel. improvements, establishing joint teams within the BCU model, identifying and spreading best In the final HMICFRS report, 89 per cent practice amongst safeguarding boards and at of their 214 cases reviewed were graded officer level. either “Requires Improvement” or “Inadequate”. Of the 196 cases we reviewed in January, 72 per cent attracted the same grading. There is some evidence of a gradual In response to a large increase of knives found in schools, we improvement from the small samples are increasing the number of schools officers, broadening pupils’ awareness and increasing the use of technology inspected. But it still isn’t satisfactory. (wands. arches) with the support of the Mayor.

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An audit of 135 cases by both DIT and HMICFRS in Quarter 3 of the 2017 re- Q4 update on delayed Q2 milestone: inspection provided a baseline of 37 per “Review arrangements and future needs for cent of cases graded ‘Inadequate’ and juveniles in detention, including provision of referred back for immediate action. health services and appropriate adults.”

In Quarter 4, the percentage of cases A multi-agency “Children in Detention” task-and- graded inadequate from the current DIT finish group was set up in Q2, with assurance process were: representation from Directors of Children’s • January: 52 per cent Social Care, LSCB Chairs, Health, third sector • February: 19 per cent and Met Detention. The group is seeking • March: 11 per cent solutions to HMICFRS observations regarding secure and appropriate local BCU response to cases escalated for authority accommodation for juveniles, and on action by DIT is improving since the the provision of appropriate adults. We provide observations from the inspections. An pan-London data on children and young average of 43 per cent of these cases persons in custody to support local discussions receive a “Good” rated response with with boroughs and identify service failures or four per cent found “Inadequate”. challenges that need to be addressed.

Frontline supervision is a key area that A pan-London concordat has been drafted but is needs to improve. We are making some yet to be agreed across all boroughs. The group progress which will need to be sustained: is looking at establishing a Memorandum of Grades 1, 2 or 3 (positive) have Understanding to standardise protocol on accounted for 67 per cent (February) and responsibilities and ensure consistency on 69 per cent (March), up from 50 per cent escalation processes. January. Cases graded 4 or 5 (unacceptable) decreased from 14 per cent in January to 2 per cent and 6 per cent, respectively in February and March. Tackling violence against

Q4 milestone: “Subject to BCU roll women and girls out, provide an extra 400 officers protecting vulnerable people” In December, in the wake of the R v Allan case, we announced a review, with the Crown We are on track and ready to deliver this. Prosecution Service, of all rape cases heading to The uplift of 400 officers into trial. We seconded 120 officers to look into 600 Safeguarding and Offender Management rape and serious sexual offence cases. This is will be complete at the point of full BCU now complete and we are using this audit to implementation, currently scheduled for strengthen our future processes through a joint January 2019. CPS-Police disclosure improvement plan. The plan covers issues such as training, governance and digital capability. The court case brought to Q4 milestone: “Subject to BCU roll the fore the substantial capacity challenge created out, deploy 600 Safer Schools by the exponential increase of digital evidence in Officers, with a named officer for all past decade, through social media, texts and other schools in London” digital applications.

The deployment is also linked to the roll We supported MOPAC in the development of the out of the BCUs and, in line with the Mayor’s strategy to tackle violence against women BCU implementation, it is on track to be and girls, working towards better services for delivered by the end of 2018. The victims of sexual abuse, tackling harmful practices deployment is made up of 600 Safer such as FGM and using technology such as Body School Officers, Youth Engagement Worn Video to counter attrition in domestic abuse Officers and volunteer police cadet co- prosecutions. ordinators. As at February, 319 were already in place. 294

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unsuccessful as a result of competing demands in Met Training. The team is pursuing alternative means to raise awareness and support officers. This will include training of the national cohort of Police Now recruits in Summer 2018 and developing a “hydra” exercise (immersive learning) on FGM for the Inspectors’ promotion course.

Tackling hate crime

The Commissioner gave an interview to the BBC for a programme marking the 25th Anniversary of In February, we campaigned as part of the the murder of Stephen Lawrence in April 1993. national sexual abuse and sexual violence Through the determination of his family to build awareness week. Key messages and posts on the something positive from the tragedy they endured, Met's various social media accounts focused on this murder was a catalyst for huge and positive four points with, each day, key content and links to change throughout British policing. Indeed, the further information and support: Met of today is not the Met of 25 years ago. The • Police can help you if you have been sexually Commissioner highlighted the need to continue assaulted or abused building on Stephen’s legacy, with stronger • Police are here to help all victims of sexual relationships with communities; and the violence importance to champion the most professional • It is not ok to sexually exploit or abuse anyone investigations; compassionately support those who • Tell someone about those that are causing need us and, through our recruitment, grow even harm to you, or others more representative of London’s diversity. “Each and every person we serve must feel we are compassionate; professional and listen, that we act on behalf of everyone”. Q4 update on delayed Q2 milestone: “Work with MOPAC and partners to expand women offenders diversion offer, such as, subject to a successful Transformation Fund bid, the Q4 milestone: “Review the Online Women Offenders Diversion Scheme Hate Crime Hub in light of the first through four London hubs” year evaluation and agree next steps”

Following the unsuccessful Transformation The Hub has undergone formal Fund bid, a new proposal for female diversion evaluation by MOPAC and has met its using community resolution and conditional objectives. The project has had cautions on 10 boroughs (/BCUs) was approved considerable success in forming internally in February 2018. A Project Board is relationships with social media providers, in place that will flesh out the detail required for third sector and civil society groups. Of its roll-out. MOPAC are working through the specific note, the relationship with Stop resource requirements to ensure there are Hate UK and its function as an services that the Met can refer into as part of independent referral agency for hate the conditions of an out-of-court disposal. incidents, has led to considerable success in having sub-criminal offensive material removed swiftly. Q4 update on delayed Q3 milestone: “Female Genital Mutilation (FGM) action plan The next steps for the project are in place with training and performance dependent on ongoing funding for the monitoring actions” non-police aspects of the Hub, supported by MOPAC and, up to Quarter 4 by the The London “honour based” abuse Action Plan Home Office Police Innovation Fund. 295 is in place. A business case for training was

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for further collaboration (crowded places; Making London safer security and resilience; transport; cyber; tourism and finance) which are being March saw the publication of Max Hill QC’s report delivered through a national action plan. into the Westminster attack, which described the investigation by the Met’s Counter Terrorism In Quarter 4, the national REMOVE Command as “impressive, flexible and fast campaign was refreshed. Working in moving” and commended officers on their use of partnership with Public Health England, their statutory powers. A year on, our thoughts a training package was delivered to blue- remain with the victims, their families and the light services on how to respond to an many people who were injured during this attack. incident involving hazardous substances. To ensure consistency in operational In March, we launched the latest phase of the ACT responses, the training material has “Action counters Terrorism” campaign to help raise been cascaded to the voluntary sector public awareness of the importance to be vigilant, (St Johns Ambulance and British Red signposting people to report any suspicious activity Cross), the NHS and the security sector. through online channels. This is a national We are now working with the campaign, supported by partners across the Department for Transport to adapt it to business sectors, and with a particular focus on their staff and wider audience. those providing security or working in the vehicle- hire industry. Q4 milestone: “Develop a toolkit for frontline staff and investigators dealing with modern slavery, identify opportunities for sustained training for first responders (within local authorities and key private or public organisations) to ensure that victims are appropriately identified and referred through the National Referral Mechanism (NRM)”

The toolkits are now accessible through March 2018: Launch of ACT Action Counters the intranet to all Met officers and staff. Terrorism They provide guidance on the initial ✓ steps to be taken to safeguard a victim of modern slavery, as well as the referral processes. The Modern Slavery and Q4 milestone: “Develop business Kidnap Unit also provides 24/7 advice engagement to raise awareness and and support. improve protective security capability” The Modern Slavery and Kidnap Unit, Safer Transport teams and Integrated We developed business engagement Offender Management are currently in throughout the year. In Quarter 4 we consultation with MOPAC to look for continued to deliver counter-terrorism ✓ support to extend the ‘Train the Trainer’ awareness to the private sector through initiative. If additional funding can be “Project Griffin” and “Argus”. A new tool secured, boroughs and agencies will to support businesses delivering this have another opportunity to access this awareness themselves has been training (there was a small number of undergoing development and user local authorities that were not testing. It will be launched nationally in represented during the initial phase). Q1 18-19, enabling CT awareness to be delivered to a significantly larger pool of Additionally, with the introduction of the private sector employees. BCUs, there is a real opportunity to provide awareness events in a multi- In February we held the second “Step agency setting to encourage closer Change” summit at the London Stadium. collaboration. Together we identified six priority areas 296

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The National Crime Agency has recently (storage device) card revealed 134 published the 2017 data from the million email addresses and passwords, National Referral Mechanism: the Met and the details of 60,000 credit cards - submitted 178 referrals in the last the potential for harm to London calendar year compared to 93 the year residents was significant. before. The increase demonstrates an improving understanding of modern Online shopping is a significant area for slavery amongst frontline officers. fraud: the National Fraud Intelligence Bureau published 2017-18 data showing 6,879 London victims reporting losses of Q4 milestone: “Identify and work with £29,344,662. Operation Arad focused on more faith groups, NGOs and charity one particular organised criminal network organisations which provide post 45- committing online shopping fraud, with day NRM support for victims of 4,000 victims having reported a £14.5 modern slavery and build on effective million loss. To date 56 suspects have collaborative partnerships such been charged and sentenced to a total of Medaille Trust and Salvation Army 90 years in prison. (for initial care and assessment of potential victims of trafficking), A pilot is also being undertaken with Bakhita House or Allola House to some auction sites to provide messaging ensure effective support and further at the point of payment to reduce the capacity for victims of modern instances of fraud. slavery” While Falcon “Pursue” units dealing with Our NGO network continues to mature National Fraud Intelligence Bureau and expand. Through the support of ✓ referrals might support victims from Bakhita House, 45 women have had the anywhere in the country, our “Prevent”, confidence to formally report modern “Protect” and “Prepare” strands focus slavery allegations to the police or work solely on London residents and with us to progress investigations. Six businesses: prosecutions have already taken place • reducing the risk of them becoming with a further three soon to start at court. victims of fraud and cyber crime • diverting potential future During the next quarter, we will build on fraudsters/cyber criminals work with the Diocese of Westminster to • educating people on minimising further extend our network to include impact if they do find themselves a other faith groups and encourage active victim participation in our established projects. We are working with the banking sector to put a process in place to stop Q4 milestone: “Respond to the mandate fraud (whereby fraudsters emerging and increasing threats of obtain details of direct debits, standing fraud and cyber-crime, maintaining orders or account transfer details and focus on pursuing those involved in amend them to transfer monies to other this criminality, as well as developing accounts). In 2017-18, Action Fraud prevent and protect measures to received 1,659 such reports totalling a reduce the numbers of London value of over £33 million. victims of fraud and cyber-crime.” The team have created a cyber app Operation Falcon focuses on fraud and providing officers with advice on cyber-crime, significantly contributing to criminality, search and seizure as well as bear down on the economic impact of ✓ protection advice for the public. This app cyber- crime in the UK with several was rolled-out to the first mobile devices significant arrests. in March 2018 as part of an initial trial.

One suspect was arrested whilst carrying Officers seized more than £500,000 out multiple continuous cyber-attacks worth of crypto-currency Bitcoin. The against UK businesses to harvest their main suspect and an accomplice were customer data. Examination of one SD convicted of selling illegally obtained

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financial data on the dark web. This is the first time the Met has seized a form 3- A safer city for of cryptocurrency, with only one other seizure reported in the UK. everyone

Q4 update on delayed Q2 milestone: Finalise the Business case for Skills House (on A visible presence Firearms training) Bearing down on violence has been the The business case is in the process of being Commissioner’s top priority since taking post in finalised and will be complete in Q1 of 2018-19. April 2017, and fighting knife crime has been a central focus of our operational activity.

During the two months of Operation Winter Nights, During Quarter 4, the Met supported Wiltshire we made over 900 arrests and took more than 350 Police on the Salisbury investigation, putting at its weapons off the streets. In February, a week of disposal the skills and resources of our CT Sceptre activity resulted in a further 250 arrests. network, and giving it wider assistance through We intensified Stop and Search, and carried out mutual aid. The 380 exhibits seized help give numerous weapon sweeps. Territorial Support some sense of the size of the enquiry. Group and Dogs Unit assisted with the execution of warrants and the patrolling of crime hotspots and transport hubs across London.

Whilst we are committed to doing all we can from an enforcement perspective, partners have an intrinsic role to play in London’s response. In Quarter 4, we met with the National Crime Agency to deepen our collaborative practices, we carried out joint operations with BTP and the City of London Police, and supported the Home Office and MOPAC in their strategic work. Of critical importance is community engagement, support, and community confidence.

The rollout of body worn video helps with this in the context of our increased use of Stop and AC Neil Basu briefing media on Salisbury incident. Search, whilst local residents’ involvement in

activities such as weapons sweeps has been

extremely positive.

In February, a joint knife arch operation in Stratford run with BTP, City of London Police and our Project Servator team resulted in five arrests.

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face access to our services locally. These take place at least once a week, for at least an hour in every ward across London. Certain wards in Barnet, Croydon, Enfield, Harrow and Hillingdon will offer enhanced sessions twice a week to enable the public furthest from a front counter to have access to our services at a fixed time and place.

Q4 milestone: “Roll out e-reporting forms and tools for most crimes The Commissioner taking part in a weapon sweep. through the new website.”

These were successfully rolled out, and ✓ further advances are now being Q4 milestone: “Review performance implemented: the Live Chat “proof of against the local priorities of each concept” went live on 12 March – borough and agree the 2018-19 crime Operators in MetCC are now able to priorities with each of them.” assist the public over Live Chat on our Road Traffic Incident website page and Performance against local priorities is on the “Contact Us” forms. The service reported quarterly through MOPAC's will be expanded to all online services published performance report. MOPAC ✓ following a 3-month pilot. So far, 268 and the Met are finalising discussions Live Chats have been instigated. 85 per with London Boroughs with regards to cent of people surveyed would re-use the setting of next year's local priorities. the service. 75 per cent of people surveyed have said they found it very helpful. Q4 milestone: “Ensure the safety of major events in London including A Business Change plan and interim Notting Hill Carnival and New Year's design are being developed for the Eve.” delivery of new online forms and services (including anti-social Against an increasing number of events behaviour), MetCC automation and and heightened risk, the major events THRIVE (framework to assess policing were safely delivered in 2017-18. In ✓ response). Implementation will start in Quarter 4, reaction to international May and run until October. Work has issues predominated, notably in the also commenced on the design of the Kurdish and Palestinian communities. Contact and Resolution Service to Public concern at events following the transform how the Met responds to the terrorist attacks remains high, and the public, so that up to 80 per cent of outcome of the Osbourne trial continues demand can be resolved at first contact. to influence the expectations of policing on some events. Q4 milestone: “Develop our Twitter Q1 will see further challenges including and other social media channels to Commonwealth Heads of Government support information and non- meeting, significant ceremonial events emergency reporting.” and international visits. This has been delivered. Each ward has a Twitter account linked to its local page on the Met website and this content is ✓ gradually establishing itself. Non- An accessible force emergency online reporting (crime and non-crime) went live in March 2017 and In Quarter 4 we started to introduce Community is now attracting up to 10,000 reports per 29 9 Contact Sessions to provide communities face-to-

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month. By Quarter 4, 80 per cent of road traffic collisions were reported online.

Q4 milestone: “Guarantee 24 hours a day seven days a week police stations across London and in every borough, and consult on other access changes.”

The MOPAC Public Access and ✓ Engagement Strategy published in Police in Haringey carried out a proactive policing November confirms this. The full strategy operation in response to the recent increase in is published here. youth violence. Operation Surge took place 23 March, and saw almost 100 uniformed and plain clothes officers conducting patrols. Q4 milestone: “Develop a final business case for the proposed changes to front counters.” Q4 milestone: “Implement all Basic Following agreement of the revised Command Units (BCUs) depending on approach to front counter transformation, decision made on roll out in Q2.” security and building inspections were undertaken to the front counter at both The BCU model was approved by the Wembley and Mitcham Police Stations to Commissioner in Quarter 4. The two help determine the new front counter Pathfinder sites have stabilised and are requirements. now performing well. We incorporated learning from these pilots into the main The findings from this are under review programme, which is scheduled in three and the development of the initial outline “waves” concluding in Quarter 4, 2018- business case for the proposed changes 19. has commenced. A cost plan for the proposed works will be developed. Q4 milestone: “Complete the roll out The approach to develop initial concept of the In-Vehicle Mobile Application designs whilst introducing a slight delay (IVMA).” to the final business case, will provide more detailed information to inform the This has been largely delivered. There ✓ value for money position. are now 1,103 vehicles completed. Overall the feedback from officers has been positive.

The only exception to this is ANPR vehicles (Automatic Number Plate An effective response Recognition) which were originally out of scope and were later brought into scope. Building on the roll-out of laptops and tablets to ANPR vehicles have now commenced officers and staff, we are making the most of this roll out, with 10 gone live since the mobility by developing apps for the devices: CRIS beginning of April 2018. The plan is to (the Met Crime Reporting Information System complete by end May 2018. which allows officers to create, update and view crime reports) is now available. An “eForms” app is currently in evaluation in Harrow and Brent which Q4 milestone: “Have in place BCU allows to save and store statements, get them Professional Standards Champions signed, attach photos from the device camera and under the new pathfinder model.” upload them to the file without officers having to go back to the station with hard copies. Appropriate Authorities (or professional ✓ standards champions) are now in place across operational command units. 300

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Local and specialist Q4 milestone: “Fill the majority of the current detective shortfall in investigations numbers.”

In March we trialled mobile fingerprinting devices Generally, the numbers of Detectives in Westminster, with about 600 to be rolled out across the Met have remained level and later in 2018-19. The Met is the first British police therefore the vacancies are circa 500. service to develop its own system. A biometric We are mitigating the risk through the reader is paired with a mobile phone that links use of civilian investigators, which bring through the Police National Computer, which, if an the gap down to circa 300 vacancies. offence has taken place, confirms the identification of a suspect if they have a criminal record, saving The Detective Career Pathway launched officers the time of taking the suspect into custody in Quarter 4 but intake was not to the or waiting for specialist equipment. number anticipated. We nevertheless have a healthy candidate pipeline and plans are in place to rectify this, but it will be Q2 of 2018-19 before we see an Q4 milestone: “Monitor the impact of improvement of intake numbers. the wider use of Body Worn Videos (BWV) on complaints, misconduct and officer welfare.” Q4 update on delayed Q2 milestone: “Finalise the business case for Covert The impact of BWV is being monitored. Policing Management platform” They have not been in place in a long enough context across the entire Met to ✓ The business case has been approved by provide a fully accurate picture, but they MOPAC. Commercial elements are ongoing are undoubtedly helping to reduce and before we deliver an integrated plan with the address complaints including through the successful bidder. Work will commence summer timeliness of the conclusion of 2018 and the first tranche is scheduled to be investigations. delivered winter 2018

Separately, Professionalism are implementing a series of measures that Q4 update on delayed Q3 milestone: are achieving a reduction (a trend which “Finalise the Business case for Next incidentally is experienced nationally), Generation Forensic Infrastructure (Labnet including the Complaint Recovery 1/3)” Scheme developed and implemented by in partnership with the Independent The Full Business Case is being finalised and Office for Police Conduct. In the year to subject to approval the infrastructure will be Q3 the Complaints Service Team (CST) rolled out the autumn. It will allow the workforce reduced public complaints by to utilise self-service capability, supplanting approximately 1,800 cases through antiquated tools, processes and travelling time. robust use of service recovery (a process whereby low level failures in service delivery are resolved in a timely Q4 update on delayed Q3 milestone: manner and to the satisfaction of the “Implement the Forensics Case Management complainant, on matters such as failures Systems ForSITE” to restore personal property or a failure to update a victim on a crime report, both We are working with the chosen supplier to test are of the type which are easily and scale up a case management system for resolved). The emphasis is on early forensic teams, moving them away from ad-hoc engagement, acknowledgement and spreadsheet systems. Test on fingerprint teams resolution. All service recovery matters within the Met will go live Summer 2018. are recorded for accountability and scrutiny. Where resolution is not attainable, the matter is recorded as a public complaint within the statutory timeline of 10 working days. 301

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Improving outcomes 4- A transformed,

Quarter 4 saw the announcement by the Ministry of Justice of a new memorandum of understanding modern, efficient with MOPAC and London Councils to reduce reoffending and provide a more integrated Met approach to victims of crime. This can be accessed through this link. In Quarter 4, we published a Gender Pay Report and, for the first time, an Ethnicity Pay report. Q4 milestone: “Work with the City of London Police and British Transport It’s important to note that the pay of police officers Police (BTP) to deliver a truly pan and staff in the Met is determined by role, with no London offender management reference to ethnicity or gender. Individuals of programme across the entire capital.” different background who undertake the same role, have the same length of service and work the We made good progress and are same hours will receive the same pay. working to constantly improve Integrated Offender Management (IOM) across However, when the average pay of officers and London. We have created a pan-London staff is compared, female police staff receive 10.9 Offender Management Meeting per cent less than their male counterpart (down comprising of the British Transport Police from 12.5 per cent in last year’s report) and female (BTP), City of London Integrated officers 3.4 per cent less (down from 7.3 per cent). Offender Management (IOM) and the For BAME officers and staff, the gap is Met’s Central Offender Management respectively 7.2 per cent and 8.8 per cent. Unit. This forum has started to scope how best to share information, Much of the difference is due the combination of understand each other’s processes and our historical demographics and terms and integrate those to mutual benefit. There conditions (stemming from length of service or is drive and enthusiasm from all historical allowances which have now been participants to make it work. BTP will removed). There are fewer BAME officers in higher attend the next Waltham Forest IOM paid roles. It takes on average 24 years to achieve panel meeting in April, to understand the rank of chief superintendent, and 24 years how IOM works at borough level. ago, our recruitment of BAME officers was far less than the more positive position we are in today.

Q4 milestone: “Ensure we provide We will continue to strive to represent more fully updates for complainants in line with the community it serves, and this, at all levels of the Code of Practice for Victims of our organisation. Crime.”

Significant performance gains have been achieved in respect of the key Professionalism performance areas which are subject of continue review through monthly Senior Leadership Team meetings as well as oversight via the governance structure. In particular: • Public complaint recording/handling: the target of “90 per cent recording within 10 days timescale” was exceeded in the last six months • Complainant/officer care measures – 28 day requirement 89 per cent and 94 per cent compliance Some challenges remain in relation to the management and accountability of local performance. 302

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Q4 milestone: “Re-launch our wellbeing 'offer' to staff and increased The Leading Constable pilot is a the accessibility of services.” complementary Met initiative. It will examine the benefit of having an The Health Needs Survey was alternative career pathway to traditional completed in Quarter 4. We are now promotion. If successful it will benefit: analysing the results which will provide a • The individuals, by providing good understanding of the health needs additional remuneration of the officers and staff. Working with • The Met, by retaining key people in our delivery partner, Optima, we have the roles they enjoy and excel at already begun increasing the range of • And ultimately the public, by Occupational Health interventions, and upskilling junior and less the accessibility of OH services through experienced officers on-line referral, introduced the new OH platform and a dedicated ‘hotline’. The The Leading Constable pilot commenced survey results will further inform our planning in November 2017 and will go priorities and wellbeing strategy for live in Central North in July 2018. It will 2018-19. conclude in December 2018.

Q4 milestone: “Finalise Q4 milestone: “Ensure timeliness of apprenticeships and Educational public complaint and internal Qualifications Framework (EQF) misconduct investigations.” business case.” Both complaints and conduct The outline business case has been ✓ investigations have reduced in duration delivered: the full business case against since September 2015. A process the preferred option is now under mapping project is currently underway to development. review performance further.

Q4 milestone: “Deliver the first Q4 milestone: “Maintain open and External Entry Detective programme.” accessible systems for making public complaints against the police and The first external entry detectives have reporting wrongdoing or corruption, now joined the Met with the first cohort internally and externally.” passing out of Hendon in December. ✓ Further cohorts have joined during Q4. There are many avenues in place for the Work is now underway to ensure that public to contact police and to lodge a ✓ ongoing training and support for this new complaint. These include the Met recruitment pathway is in place at BCU website and intranet, front counters, level. MOPAC’s website, Crimestoppers and the Integrity Line.

Q4 milestone: “Develop the Advanced Practitioner Pilot - having tested the Q4 milestone: “Deal with all AP initiative testing in Sutton, complaints and misconduct Wandsworth, Kingston and Richmond allegations relating to areas of - ready for implementation in Q1, discrimination through our new 2018-19.” discrimination unit.”

This has been delivered. The Advanced ✓ The Discrimination Investigation Unit is ✓ Practitioner pilot concluded in the Met in up and running and takes on all October 2017. The results of the pilot are discrimination related complaints. The being used by the College of Policing current investigation load is around 40 who are undertaking a national cases. evaluation and will be issuing recommendations on full adoption and roll out in Summer 2018.

13

Q4 milestone: “Embed and uphold work”. Our performance exceeds target: learning and best practice in relation 6.85, 8.36 and 8.28 days in respectively to professional standards, specifically December, January and February. in relation to vulnerable people.” 3. “No cases of 60 or more days in the Work continues to disseminate best ✓ total work in progress”. In December, the practice. proportion for the Met was 1.5 per cent, January 1.3 per cent and February 0.2 The Prevent and Reduction Team per cent. (Erratum: the target here is 0 (PaRT) delivered an ‘Abuse of Position and not 3 per cent as quoted in our Q3 for Sexual Gain’ presentation to report). Voluntary Police Cadet (VPC) leaders, schools officers and supervisors on the Leader Adult Induction Course. This Q4 milestone: “Implementation of a included a “safeguarding and new Locally Delivered Support maintaining boundaries” element: Services (LDSS) model aligned to • VPC PowerPoint on Safeguarding: Strengthening Local Policing Design.” covering boundaries between cadet and leaders and what to do if a cadet The new LDSS model has now been reports a safeguarding issue. launched, the recruitment/ displacement ✓ • VPC: A Staff Guide to Leadership process for the new service completed, and Safeguarding: covering position and resources have been re-balanced. of trust and common signs of abuse. • VPC Induction Day PowerPoint: Eight out of 12 Operational Service including role definition and Managers who will lead the service boundaries. delivery for each BCU have been • VPC Team: posting of new appointed. The location of teams is not coordinators to cadet groups they yet finalised as the demands for each have no personal interest in – this is individual BCU are still to be confirmed. to avoid new coordinators having responsibility for groups in which they were cadets. Q4 milestone: “Reduction of storage required for Criminal Exhibits and Delivery continues in partnership with Records (FOD & Repository) in Crime Prevention and TP Capability and support of the programme to reduce is part of the induction and training the number of buildings in our programme for VPCs and Coordinators. estate.”

Significant work has taken place to ✓ Q4 milestone: “Deliver to the National reduce the number of criminal exhibits Service Level Agreement for and records held by the Met (and completing DBS checks.” associated storage capacity requirement). For the first time in many We have made substantial progress years, more disposals are taking place against this objective. Based on the each month than new exhibits received. monthly scorecard (latest figures are from February), our performance against The latest data confirms that we are now the key performance targets is as below the 2.1 million in numbers of follows: criminal exhibits; a one million overall reduction to date with an additional 1. “65 per cent of cases to be closed 600,000 to be disposed of by 2020. At within 15 days”. Our performance has the current rate, this will be delivered improved over the year: December: 92.6 early by 2019. per cent; January: 78 per cent; February: 92 per cent (against 56 per cent in A review of the Records Management September) function has begun and will include the implementation of a new Review, 2. “Work in progress levels should be no Retention and Disposals team in 2018- more than the equivalent of 12 days’ 19. This will help manage and drive

14

down the number of physical files MOPAC. The initial implementation (for currently stored both within our estate the custody functionality) is scheduled and at TNT facilities, reducing spend on for spring 2019. records management.

Q4 milestone: “Start Wi-fi roll out Q4 milestone: “Collaborate with other across 167 Met buildings.” emergency services and the GLA Group to share re-fuelling The roll-out has started. At Quarter 4, 29 infrastructure and explore sustainable sites are “Accepted Into Service” (AIS) technologies for the fleet.” and live with Corporate Wi-Fi. Of those ✓ sites, four are live with Gov Wi-Fi Fleet services are engaging with other providing guest internet access for staff emergency service organisations and the and visitors. Taking into account our GLA group to explore opportunities to estate changes, a total of 147 sites are share re-fuelling infrastructure and to receive consolidated Wi-Fi (term for sustainable technologies. We have both corporate and Gov Wi-Fi). We are become members of the GLA’s working with BT on a target completion Hydrogen London Partnership and of all sites by Autumn 2018. Group Fleet Meeting, where new sustainable technologies and options are discussed, as well as data sharing on Q4 milestone: “Finalise detailed fleet and charging points. design for the refurbishment of Tranche 1 (of our estate), so we are The Met currently has approximately 50 ready to go on site in 18-19.” electric vehicles in service. We also have 7 hydrogen scooters on loan from Suzuki The decision notices for Tranche 1 for testing. There are not currently Outline Business Case was received in refuelling sharing opportunities on these February 2018 and for Tranche 2 in given the low volumes, albeit in the March 2018 (the delay was introduced to longer term the London Fire Brigade take account of the Public Access have a high level plan to add hydrogen consultation outcome). to one of their sites. The development of the Architectural Detailed Design works is expected to be Q4 milestone: “Develop proposals to completed by Quarter 3, 2018-19, improve how we review, allowing the final business case to be proportionately retain and delete submitted in Quarter 4, 2018-19. We information across MiPS, enhancing anticipate commencing works on the first policing effectiveness and of the project sites in Quarter 1, 2019-20 maintaining legal compliance (Strategic Case March 2017, Final Delays to Tranche 1 and 2 designs have Business Case anticipated late 2017- been mitigated by aligning the design early 2018).” activity to BCUs based on geographical areas rather than across tranches. This MiPS will replace nine unconnected approach also enables greater alignment information systems with one single with the BCU rollout across the integrated system that will allow better boroughs. information management (for example in terms of data retention and deletion), deliver better outcomes for victims, and Q4 milestone: “Develop the provide remote access for officers and Information Futures Programme Final staff, improving the quality of Business Case.” investigations and supporting smarter ways of working. The commercial The Strategic Outline case is being evaluation is now complete and a developed and the revised target date for successful off-the-shelf UK policing approval is July 2018. The timescales for solution has been identified. The the next two stages were revised due to business case has been approved by delays in mobilising the programme.

15

And finally

In March, the Met Excellence Awards recognised dedicated police work across 13 separate categories including Police Officer of the Year, Investigation of the Year and Victim Care.

For the first time, Londoners could cast their vote in two categories including Safer Neighbourhoods Team of the Year and Special Constable of the Year. Thousands took part in the public vote to choose Tooting Town Centre Safer Neighbourhoods Team and Special Police Sergeant Shane Clarke.

The Mayor of London, Sadiq Khan, and the Commissioner presenting the award to the Tooting Town Centre Safer Neighbourhoods Team.

306

16

Mayor’s Office for Policing & Crime Quarterly Performance Update Report Quarter 4 2017/18

Appendix 2

307 About MOPAC

The Police Reform and Social Responsibility Act 2011 The current Police and Crime Plan (PCP) reflects the Mayor’s established an elected Police and Crime Commissioner for manifesto and priorities for making London a safer city for all. each police force area across England and Wales to ensure The Plan is produced by MOPAC, who consult with Londoners that there is democratic oversight of how policing is delivered. on their priorities, develop the Plan itself and then ensure In London, the elected Mayor – Sadiq Khan, is the equivalent that its aims and commitments are delivered. of the Police and Crime Commissioner and is responsible for ensuring that the Metropolitan Police deliver an efficient and In fulfilling its responsibilities, MOPAC ensures that its effective service for Londoners. business is conducted in accordance with the law and proper standards and that public money is safeguarded, properly The Mayor’s Office for Policing and Crime (MOPAC) supports accounted for and the value for money (VfM) principles of the Mayor in fulfilling his role. The Mayor has appointed a economy, efficiency and effectiveness are strongly adhered to. statutory Deputy Mayor for Policing and Crime – Sophie Linden – to lead MOPAC. MOPAC has in place robust Governance arrangements to ensure MPS and partners are held to account and that MOPAC MOPAC is responsible for setting the overall strategic direction continues to monitor the objectives, operations and delivery for policing and safety, overseeing police performance in the of the PCP are adhered to. This is done through various capital and commissioning a wide range of services to prevent Boards and Panels, including the quarterly Oversight Board crime and support victims. and other boards and panels which are listed in the Annual Governance Statement, published at: The Mayor of London is required by law to produce a Police https://www.london.gov.uk/sites/default/files/20170724_ann and Crime Plan that explains how the police, community ual_governance_statement_2016_17_final.pdf safety partners and other criminal justice agencies will work together to reduce crime.

MOPAC welcomes comments on this quarterly report. To send any comments and questions please email them to MOPAC Correspondence Team at: [email protected].

308 About the Metropolitan Police Service

Operational policing in London is the responsibility of Metropolitan Police Commissioner who took up her post in April this year. The Met’s priorities are set in line with the Police and Crime Plan. The Met Business Plan was published June 2017 and progress against it at Quarter 4 is detailed in Annex A to this report.

The Met’s top priorities for 2017-18 are: • Tackling violent crime and especially knife crime which affects young people across London • Countering terrorism and reviewing our strategy, tactics and resources in light of the threat • Protecting children and developing a robust approach to tackling child sexual exploitation • Transforming the Met to become a modern police force using technology, data, skills and engagement to fight crime more effectively

£3.3bn gross budget The Met workforce as at end of How the Met is funded Q4 2017/18:

29,924 officers 2,227 special constables 1,286 PCSOs 8,481 staff How the Met spends its budget

Source: MPS Business plan

309 Contents Executive Summary – 5 Finance – 45-52

Measuring Progress against the Police and Crime • Finances at a glance Plan Priorities – 6 • Revenue Budget & Trends • Capital Budget & Trends A Safer London – 7-17 • Reserves • Total Notifiable Offences • High Harm Crime MOPAC Commissioning – 53-57 • Recorded Crime Annual Volumes • MOPAC Commissioning • Anti-Social Behaviour • London Crime Prevention Fund • Local Volume Priorities • Knife and Gun Crime ANNEX A: MET BUSINESS MILESTONE REPORT • Fraud and Cybercrime • Sanction detections • Stop and search

A Better Police Service for London – 18-30 • Public Perception • Victim Satisfaction • Satisfaction & Public Voice – Inequalities • Workforce – Overview & Diversity • Dedicated Ward Officers • Public Complaints

A Better Criminal Justice Service for London – 31-34

Keeping Children and Young People Safe – 35-37

Tackling Violence against Women and Girls – 38-40

Standing Together Against Extremism, Hatred & Intolerance – 41-44 310 Executive Summary This is MOPAC’s quarterly update report for quarter 4 2017/18. The report also presents the full year outturn against budget. The full year position was a net underspend of £13.7m against a revised Following the terrorist attacks and Grenfell Tower tragedy London net budget of £2,504m. has faced this financial year, the Met have delivered policing in an increasingly challenging landscape. The full year 2017/18 capital programme provided for £268m of expenditure. This was funded from a combination of borrowing, In quarter 4 knife crime decreased by 6% (210 offences) when capital receipts, grants and other contributions. Capital spend for compared to the previous quarter. However, when looked at on an the full year was £432m. This overspend is attributable to the annual basis, all of these indicators have recorded increases purchase of Empress State Building being brought forward to excluding gun crime (-5%). The Met continue to step up activity 2017/18 from 2018/19, enabling much needed investment into the against knife crime through the setting up of a Violent Crime building whilst offering better value for money than signing a 15 Taskforce, funded by the Mayor. year lease.

Based on the most recent national data from ONS, current In February, the Mayor published his final budget which invested an recorded crime figures in London has increased by 7.1% compared additional £110m into the Met in 2018/19, by increasing police to the previous rolling 12 months. The increase in London is lower funding from London business rates as well as council tax. The than the nationwide increases; England and Wales saw an increase Mayor has also committed to investing an additional £59m in total crime of 17.2% compared to a year earlier. annually from 2019/20 onwards. This will provide for an additional 1,000 police officers than would otherwise be affordable. We have seen a decrease in overall victim satisfaction with service, which has decreased by 7 percentage points when comparing Quarter four also saw the approval to rollout the Basic Command rolling 12 month to quarter 4 17-18 with quarter 4 16-17, and 2 Unit (BCU) model across London, following the extensive testing of percentage point when compared with the previous quarter the Basic Command Unit model in the two pathfinder sites.

In quarter 4 the level of recorded domestic abuse is 3.5% higher Police officers, buildings and resources will now be shared across than quarter 4 last year (627 offences); however offences have borough boundaries. It will mean resources can be focused on dropped by 749 compared to Q3 2017/18. safeguarding and neighbourhood policing, and that they are delivered effectively in the face of increasing financial pressures. In March 2018 the Mayor published a Violence Against Women and Girls Strategy. This sets out initiatives to further tackle By evaluating the pathfinder units the Met has been able to perpetrators, and improve outcomes for victims and in particular identify potential challenges and identify key lessons that will vulnerable and repeat victims. The Strategy is backed by £44m mean each unit is designed to meet local needs, and help enable investment up to 2020. the successful roll out of the units across the remainder of the capital over the next 12 months. 311 Measuring Progress against the Police and Crime Plan Priorities

A new performance framework details what success looks like for London. This documents a move away from blunt pan- London crime reduction targets, in favour of locally agreed policing priorities and a focus on addressing the crimes that cause the greatest harm to individuals – such as sexual assault, domestic abuse and child sexual exploitation.

A Safer London Mandatory High Harm Priorities

Focus on volume and high harm priorities ASB plus two borough volume priorities Local Priorities may be evidenced by: (MOPAC in consultation with MPS and Theft (from motor vehicles, shops, person), Non Domestic Abuse Victim With Injury, Local Authorities) Common Assault, Harassment, Burglary dwelling, Criminal damage, Robbery Person

A better Police Service for London Victim Satisfaction with Police service Public Perceptions

A better Criminal Justice Service for London

Keeping children and young people safe Tackling violence against Women and Girls Standing together against extremism, hatred and intolerance

312 A Safer London

Focus on high harm and local borough priorities

MOPAC Quarterly Report 313 Total Notifiable Offences (TNO)

250,000

200,000 172,469 197,548

150,000

100,000

50,000

0

Q4 2016/17 Q4 Q1 Q1 2014/15 Q2 2014/15 Q3 2014/15 Q4 2014/15 Q1 2015/16 Q2 2015/16 Q3 2015/16 Q4 2015/16 Q1 2016/17 Q2 2016/17 Q3 2016/17 Q1 2017/18 Q2 2017/18 Q3 2017/18 Q4 2017/18

The rolling 12 months to quarter 4 2017/18 saw a 2.1% increase in offences compared to the same period last year, over 4,000 more offences. There was a 6.3% decrease (12,463 fewer offences) against quarter 3 2017/18. Using the most recent national available data from ONS (to December 2017), recorded crime in London increased by 7.1% compared to the previous 12 months. The increase in London is lower than the nationwide increases: total notifiable offences across England and Wales were up by 17.2%, and a 21.9% increase was seen across other most similar metropolitan forces (Greater Manchester, West Midlands and West Yorkshire).

Over the longer term, improved crime recording accounts for some of the increase in recorded offences, particularly in categories such as ‘violence against the person’. However, some reflect genuine increases in crime levels.

MOPAC Quarterly Report 314 High Harm Crime Domestic Abuse Knife Crime Gun Crime Total Sexual Offences Hate Crime

20,000 18,789

15,769 15,000

10,000

4788 5,000 3,333 3,104 4319 2,367 3432 464

- 538

Q2 2014/15 Q2 2017/18 Q1 Q1 Q1 2014/15 Q3 2014/15 Q4 2014/15 Q1 2015/16 Q2 2015/16 Q3 2015/16 Q4 2015/16 Q1 2016/17 Q2 2016/17 Q3 2016/17 Q4 2016/17 Q2 2017/18 Q3 2017/18 Q4 2017/18

All these crime categories excluding Hate crime decreased in quarter 4 2017/18 compared to quarter 3 2017/18. Of note, knife crime decreased by 6% (210 offences) and domestic abuse by 4% (749 offences). However, when looked at on an annual basis, all of these indicators have recorded increases excluding gun crime (-5%). Through the Crime Survey of England and Wales it is known that high harm crimes such as domestic abuse and sexual offences are under-reported. MOPAC and the Met are encouraging better reporting and new ways for victims to report crime. Therefore an increase in recorded crime may also reflect a greater confidence in victims reporting their crime to the police. However the rise cannot be accounted for simply by more victims feeling able to report abuse or better recording practices, and the underlying causes of the increases seen sexual offences across London are yet to be fully understood. MOPAC and the Met are developing monitoring mechanisms for levels of repeat victimisation, as people sometimes experience these crimes on multiple occasions – leading to increased vulnerability. Detailed Met activities in quarter 4 to tackle crime in these areas and improve outcomes for victims are set out in Appendix A (Met Business Plan Quarter 4 update). MOPAC Quarterly Report 315 Recorded Crime: Annual Volume

Police and Crime Plan Area Crime Category April 2016 - April 2017 - Change from % Change March 2017 March 2018 previous period Total Notifiable Offences 777,458 827,225 49,767 6.40% Violence Against the Person 237,774 250,287 12,513 5.26% Total Robbery 24,202 32,869 8,667 35.81% A better police service for London Total Burglary 69,528 77,626 8,098 11.65% Total Theft Person 38,013 47,587 9,574 25.19% Theft Taking of MV 27,971 31,738 3,767 13.47% Theft from MV 53,691 61,013 7,322 13.64% Knife Crime 12,115 14,680 2,565 21.17% Keeping children and young people safe Gun Crime 2,553 2,435 -118 -4.62% Domestic Abuse 74,715 78,548 3,833 5.13% Tackling violence against women and girls Total Sexual Offences 17,880 19,854 1,974 11.04% Racist and Religious Hate crime 17,203 16,942 -261 -1.52% Sexual Orientation Hate Crime 2,042 2,094 52 2.55% Standing together against hatred and intolerance Transgender Hate Crime 200 174 -26 -13.00% Disability Hate Crime 666 444 -222 -33.33% Throughout the life of the Police and Crime Plan, MOPAC will monitor key indicators as proxies for areas on which the plan is focussed, as well as the local borough priorities reviewed annually. This above table provides an overview of key pan-London and local priorities that are explored further throughout this report. Due to the manner in which crime is recorded, a single crime may be captured in more than one category. For example, someone assaulting their partner with a knife would be captured within Violence against the Person, Domestic Abuse and Knife Crime. Recorded crime continues to rise in the MPS area but increases in many crimes are more marked in other parts of the country. For victim-based crime the trend is similar - with an increase in the MPS of 8.2% for the year to December 2017, compared to increases of 15.1% for the rest of England and Wales.

25% of the increase in Robbery can be attributed to Moped related offending during the last 12 months; however more recently offences of this kind have decreased by 48% when comparing Q4 2017/18 to Q3 2017/18. MOPAC Quarterly Report 316 Anti-Social behaviour (ASB)

ASB - Nuisance All boroughs across London have anti-social behaviour as one 30,000 of their local priorities in the Police and Crime Plan. 25,000 20,000 ‘Nuisance’ captures ASB incidents which cause trouble, 18,511 15,435 15,000 annoyance, inconvenience, offence or suffering to the local 10,000 community in general rather than to individual victims. 5,000 ‘Personal’ is where they are perceived as either deliberately 0 targeted at, or having an impact on, an individual or group

rather than the community. ‘Environmental’ is where

Jul 2014Jul 2015Jul 2016Jul 2017Jul

Jan2016 Jan2017 Jan2018

Jan2015 individuals and groups have an impact on their surroundings

Oct Oct 2014 Oct 2015 Oct 2016 Oct 2017

Apr Apr 2017 Apr 2014 Apr 2015 Apr 2016 including natural, built and social environments. ASB - Personal 4,000 3,348 In quarter 4 2017/18 there were 51,242 calls to the Met related to ASB. This is 5,862 (–10.3%) fewer calls when compared to 3,000 2,169 quarter 4 last year. 86% of calls were classed as ‘nuisance’ 2,000 related. 1,000 Tackling ASB is fully incorporated into neighbourhoods. It is 0 integrated into the roles of the two Dedicated Ward Officers

and one PCSO per ward. Work is being further enhanced by

Jul 2014Jul 2015Jul 2016Jul 2017Jul

Jan2015 Jan2016 Jan2017 Jan2018

Oct Oct 2015 Oct 2016 Oct 2017

Oct Oct 2014 recent training packages for all officers on ASB and a specific

Apr 2014 Apr 2015 Apr 2016 Apr 2017 full day of training for Neighbourhood officers. ASB - Environmental 1,500 828 1,000 494 500

0

Jul 2014Jul 2015Jul 2016Jul 2017Jul

Jan2016 Jan2017 Jan2018

Jan2015 317

Oct Oct 2014 Oct 2015 Oct 2016 Oct 2017

Apr Apr 2016 Apr 2014 Apr 2015 Apr 2017 Local Volume Priorities Borough priorities Common Assault Non DA VWI Personal Property Theft from MV Theft Taking of MV Total Burglary Total Theft Person Barking and Dagenham (-18) -5.5% (+58) +12.9% Barnet (-73) -20.2% (+34) +3.7% Bexley (+20) +8.8% (+190) +70.6% Brent (+3) +0.6% (+232) +30.6% Bromley (-26) -7.4% (+12) +1.6% Camden (+44) +7.8% (+344) +31.4% Croydon (-15) -2.9% (+92) +13.9% Ealing (+21) +3.0% (-58) -11.7% Enfield (-1) -0.3% (+131) +19.4% Greenwich (-86) -18.7% (-8) -2.0% (-10) -7.8% Hackney (-85) -22.6% (-12) -1.8% (-601) -54.5% Hammersmith and Fulham (+13) +10.2% (+48) +12.2% Haringey (+27) +6.0% (+28) +7.5% Harrow (+18) +8.8% (-85) -14.6% Havering (-26) -8.1% (+56) +11.6% Hillingdon (+29) +28.4% (-215) -29.5% Hounslow (+6) +1.5% (+26) +4.4% Islington (+3) +0.6% (+65) +38.7% (-445) -33.3% Kensington and Chelsea (-3) -1.4% (+79) +16.6% Kingston upon Thames (-18) -8.4% (-134) -37.1% (+101) +39.1% (+79) +11.5% Lewisham (-18) -3.0% (-7) -1.6% Merton (-28) -17.7% (-55) -12.8% Newham (-67) -13.5% (+37) +8.8% Redbridge (-3) -0.9% (+144) +18.3% Richmond upon Thames (+118) +45.7% (-70) -15.4% Southwark (-32) -7.0% (-12) -1.5% Sutton (-57) -25.1% (-1) -0.3% Tower Hamlets (-28) -6.0% (+201) +29.1% Waltham Forest (+93) +60.4% (-70) -10.6% Wandsworth (+150) +28.0% (+159) +29.3% Westminster (-151) -20.3% (+104) +23.3% Priority Total (+50) +2.1% (-563) -6.9% (+288) +10.6% (+339) +20.2% (+20) +6.2% (+808) +5.9% (-712) -19.4% Instead of focusing on local crime targets set centrally, MOPAC have focused on the things that really matter to communities themselves. The choice of local priorities were made based upon data and evidence. This approach was adopted in April 2017 and this slide visualises volume and percentage change of quarter 4 2017/18 compared to quarter 4 2016/17. The Local Volume Priorities can now be tracked over time and location using the new MOPAC Crime Dashboard

37 of the 67 chosen local volume priorities have decreased during quarter 4. These priorities were selected because the crime type was identified as a particular problem locally. There have been notable decreases in non domestic violence with Injury across all but 5 of the relevant boroughs. However Burglary has increased particularly in Bexley, Brent and Tower Hamlets and Robbery in Lambeth and Waltham Forest. Islington and Hackney have achieved significant reductions in in theft from person. MOPAC Quarterly Report 318 Knife and Gun Crime

Knife Crime Knife crime offences are where a knife was used or 4000 threatened in a violent or sexual crime or during a 3,432 3500 robbery. Key indicators suggest a stabilisation of the upward trend. Quarter 4 offences decreased 5.8% (210 3000 2,367 offences) from quarter 3 but remain 4.6% higher than the 2500 same period last year. 2000 In April 2018 we launched the Violent Crime Taskforce, 1500 including both detectives and uniformed officers who are 1000 full-time, ring-fenced and dedicated to targeting those 500 causing the most harm across London. All of the Met is 0 focused on bearing down on violence in London, working with partner agencies across the Capital and with

Londoners.

Q2 2014/15 Q2 2014/15 Q3 2014/15 Q4 2015/16 Q1 2015/16 Q2 2015/16 Q3 2015/16 Q4 2016/17 Q1 2016/17 Q2 2016/17 Q3 2016/17 Q4 2017/18 Q1 2017/18 Q2 2017/18 Q3 2017/18 Q4 Q1 2014/15 Q1 Gun crime offences are any offence where a firearm has been used or the possession of a firearm with intent. Gun Crime Gun crime offences rose significantly in 2016/17. 800 However, in 2017/18 this has stabilised; quarter 4 saw a 700 2.2% decrease on quarter 3, and 13.8% lower than the 600 538 same period last year. Hundreds of officers work every 464 500 day to tackle the threat from gangs under the Trident 400 command and other units including local officers. 300 Operational activity is focused on reducing shootings and 200 taking weapons and dangerous offenders off the streets 100 through reactive and proactive investigations.

0

Q1 2014/15 Q1 2014/15 Q2 2014/15 Q3 2014/15 Q4 2015/16 Q1 2015/16 Q2 2015/16 Q3 2015/16 Q4 2016/17 Q1 2016/17 Q2 2016/17 Q3 2016/17 Q4 2017/18 Q1 2017/18 Q2 2017/18 Q3 2017/18 Q4 MOPAC Quarterly Report 319 Fraud and Cybercrime

Reported fraud and cybercrime 14,000

12,000

10,000 10,954 9,899 8,000

6,000

4,000

2,000

- Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 2014/15 2014/15 2014/15 2014/15 2015/16 2015/16 2015/16 2015/16 2016/17 2016/17 2016/17 2016/17 2017/18 2017/18 2017/18 2017/18

In quarter 4 there were 10,954 frauds and cybercrimes experienced by residents in the Metropolitan Police district. Over the past 12 months, 43,065 frauds and cybercrimes were reported to Action Fraud. The Met’s Operation Falcon specifically targets cybercrime (covering both cyber-dependent crime such as computer systems attacks, and cyber-enabled crime, whereby existing crimes are facilitated by the use of internet). With an establishment of nearly 300 officers and staff, it is the largest unit of its kind in policing. Page 7 of Appendix A (Met Business Plan Quarter 4 update) sets out on page 8 the activities to tackle fraud and cybercrime in quarter 4.

MOPAC Quarterly Report 320 Sanction Detections

MPS TNO Sanction Detection Rates 25.0%

20.0% 19.6%

15.0% 13.6%

10.0%

5.0%

0.0% Q4 2015/16 Q1 2016/17 Q2 2016/17 Q3 2016/17 Q4 2016/17 Q1 2017/18 Q2 2017/18 Q3 2017/18 Q4 2017/18

Downward trends in sanction detections* can be seen across the MPS with quarter 4 2017/18 results 3% lower than quarter 4 2016/17. However quarter 4 is showing a slight increase on the previous quarter 3 2017/18.

Currently the Met total notifiable offence sanction detection rate is 13.6%. However rates differ depending on crime type (20% for Violence with Injury to just over 1% for Theft Person).

[* Sanction detections are detections where offences are resolved through a formal sanction - including being charged or receiving a caution] MOPAC Quarterly Report 321 Sanction detection rates Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 BCU Name Borough 2015/16 2016/17 2016/17 2016/17 2016/17 2017/18 2017/18 2017/18 2017/18 East Area BCU East Area BCU 22.3% 19.3% 18.4% 17.3% 15.7% 11.5% 11.7% 12.5% 11.9% Central North BCU Central North BCU 17.6% 17.3% 17.2% 15.8% 13.6% 10.2% 9.1% 10.5% 10.4% Hackney 18.8% 14.0% 14.1% 14.6% 15.2% 12.3% 14.5% 13.3% 11.9% Central East BCU Tower Hamlets 19.8% 16.6% 15.3% 16.5% 17.5% 13.5% 13.4% 14.5% 13.2% Lambeth 18.7% 18.8% 19.6% 18.6% 19.1% 16.6% 14.8% 16.9% 14.6% Central South BCU Southwark 18.0% 13.7% 14.1% 14.5% 17.7% 13.9% 12.2% 13.7% 14.0% Hammersmith and Fulham 22.8% 20.0% 17.6% 16.2% 18.5% 14.3% 14.1% 13.1% 13.4% Central West BCU Kensington and Chelsea 22.4% 19.9% 21.4% 19.2% 21.2% 15.1% 16.9% 16.1% 13.7% Westminster 16.4% 15.3% 16.1% 13.3% 14.5% 13.0% 12.4% 11.6% 10.4% Enfield 19.5% 17.0% 15.9% 15.3% 15.3% 13.8% 12.4% 11.4% 11.9% North Area BCU Haringey 20.7% 15.0% 12.7% 15.0% 16.7% 14.0% 12.7% 11.1% 11.1% Newham 18.3% 18.0% 16.6% 13.8% 16.0% 15.5% 14.7% 15.2% 14.9% North East BCU Waltham Forest 21.1% 18.0% 17.5% 14.9% 15.7% 14.5% 12.8% 12.7% 11.4% Barnet 14.5% 12.1% 12.9% 13.7% 12.5% 11.0% 8.9% 10.3% 11.4% North West BCU Brent 24.5% 20.7% 20.7% 19.2% 19.1% 17.1% 14.5% 15.3% 13.7% Harrow 19.1% 14.5% 16.9% 15.2% 16.3% 14.2% 14.1% 13.5% 13.4% Bromley 16.9% 14.6% 15.3% 15.4% 15.9% 13.4% 12.9% 12.4% 11.3% South Area BCU Croydon 19.2% 15.6% 17.2% 19.4% 20.4% 17.2% 17.4% 14.5% 14.7% Sutton 21.3% 20.7% 21.8% 17.9% 20.2% 17.2% 18.2% 16.0% 15.4% Bexley 19.8% 19.9% 17.7% 14.9% 17.3% 14.1% 13.2% 14.6% 14.0% South East BCU Greenwich 17.1% 15.7% 15.7% 16.0% 18.0% 13.6% 14.5% 12.6% 12.7% Lewisham 23.5% 17.0% 20.0% 19.5% 18.6% 15.2% 15.9% 15.2% 14.7% Kingston upon Thames 27.6% 21.2% 22.4% 21.5% 20.0% 16.6% 14.5% 16.2% 14.4% Merton 19.9% 19.7% 18.3% 15.8% 18.5% 14.4% 16.8% 15.6% 14.5% South West BCU Richmond upon Thames 19.8% 13.9% 15.2% 14.1% 13.0% 10.2% 10.6% 10.2% 10.6% Wandsworth 16.6% 14.4% 14.6% 13.8% 15.9% 13.3% 11.5% 12.3% 9.1% Ealing 19.8% 18.0% 16.9% 18.2% 19.0% 15.1% 13.5% 14.4% 13.8% West Area BCU Hillingdon 21.0% 15.8% 14.3% 13.6% 13.8% 14.3% 12.9% 11.6% 11.7% Hounslow 22.5% 17.7% 17.2% 18.8% 21.0% 16.6% 17.5% 15.1% 13.8% Live Not Live

MOPAC Quarterly Report 322 Stop and Search Stop & Search

70,000 65,006

60,000

50,000

40,000 33,895

30,000

20,000

10,000

0 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 14/15 14/15 14/15 14/15 15/16 15/16 15/16 15/16 16/17 16/17 16/17 16/17 17/18 17/18 17/18 17/18

Although long term trends show a reduction in the Met’s use of stop and search the most recent quarter is showing an increase in the use of this tactic. Quarter 4 2017/18 recorded a 5% increase on the quarter and the same proportional increase compared to quarter 4 2016/17. Weapon related stops have increased at an even higher rate with quarter 4 2017/18 recording a 12% increase on quarter 3 2017/18 and a 38% increase on quarter 4 2016/17. A quarter of this increase in weapon stops can be attributed to the use of Section 60 stops used by officers in anticipation of or after violence; which made up 7% of all weapons stops during quarter 4 2017/18.

During 2017/18 there were 112 authorisations of the use of Section 60 of the Criminal Justice and Public Order Act 1994 for stop and search, with 39 of these being borough wide. The authorising officer in these cases (of at least Commander rank) must have reasonable grounds to implement this. The request for a borough wide S60 is sometimes required, as it reflects the transient nature of offenders operating within a borough, who may travel outside of their own local area to target others. During 2017/18 just 1.5% of all stop and search across London was conducted using S60 as grounds.

MOPAC Quarterly Report 323 A better Police Service for London

MOPAC Quarterly Report 324 999 and 101 calls to police

The Met is working hard to improve performance for members of the public who phone them, including recruiting more call handlers and using technology to help connect non-emergency callers more quickly to the teams they need to contact. At the same time they are successfully introducing new, digital ways for Londoners to contact police.

In the last quarter there were over 500,000 calls to the 999 service across London. Of these, almost 11,000 were not completed. In Q4 2017/18 there were over 618,000 calls to the 101 non-emergency number of which over 237,000 were not completed.

We know there are multiple reasons why callers hang up. For example, we know a number of Londoners are now choosing to make use of the new digital services offered on the MPS website. The automated message played to 101 callers advertises this new service and we know many people hang up immediately after this message has played. Latest figures show the number of people recording crime online has increased tenfold. MOPAC Quarterly Report 325 Emergency response times

MPS Emergency response time performance

I Calls S Calls

100.0%

90.0% 86.1% 88.0% 84.0% 80.0% 75.7%

70.0%

60.0%

50.0%

40.0%

30.0%

20.0%

10.0%

0.0% Q1 FY2016/17 Q2 FY2016/17 Q3 FY2016/17 Q4 FY2016/17 Q1 FY2017/18 Q2 FY2017/18 Q3 FY2017/18 Q4 FY2017/18

The rolling 12 months to quarter 1 2018/19 saw a 0.5% increase in I call (15 min attendance target) response times across the MPS being met and a 1% increase in S graded (1 hour attendance target) being met response performance compared to the previous quarter (quarter 4 2017/18. )

7 of the 12 BCU’s regions are currently below the 90% attendance targets for I grade emergency calls, for S calls this is the same with 7 of the 12 boroughs attending less than 90% of calls within the 1 hour window during quarter 4 2017/18.

MOPAC Quarterly Report 326 Emergency response times

I Calls BCU Borough Q1 FY2016/17 Q2 FY2016/17 Q3 FY2016/17 Q4 FY2016/17 Q1 FY2017/18 Q2 FY2017/18 Q3 FY2017/18 Q4 FY2017/18 Barking & Dagenham 85.2% 82.5% 83.1% 78.1% 55.9% 58.3% 85.6% 85.4% East Area BCU Havering 77.7% 74.1% 77.0% 67.4% 51.0% 60.5% 84.2% 86.2% Redbridge 80.9% 73.6% 77.0% 73.5% 56.5% 63.0% 82.3% 88.6% Camden 89.1% 87.8% 88.7% 86.9% 71.0% 77.3% 86.5% 90.3% Central North BCU Islington 85.8% 82.2% 85.8% 81.5% 73.8% 78.9% 87.2% 92.7% Ealing 87.1% 85.4% 87.5% 89.3% 88.2% 87.3% 86.9% 87.6% West Area BCU Hillingdon 82.9% 80.5% 82.4% 82.1% 82.4% 83.9% 82.0% 82.2% Hounslow 84.5% 80.8% 85.0% 86.7% 86.2% 84.1% 84.2% 83.4% Kingston Upon Thames 89.2% 89.9% 88.1% 90.6% 89.6% 88.5% 90.3% 89.9% Merton 91.9% 88.2% 90.0% 91.4% 90.7% 89.0% 90.6% 91.9% South West BCU Richmond Upon Thames 84.9% 83.5% 86.1% 91.0% 87.2% 84.8% 90.1% 87.3% Wandsworth 87.8% 86.4% 90.7% 90.5% 88.0% 86.9% 88.3% 87.6% Newham 82.6% 77.3% 75.8% 83.4% 81.8% 79.3% 82.7% 86.0% North East BCU Waltham Forest 82.3% 76.3% 77.2% 82.4% 83.5% 84.6% 87.5% 86.3% Bexley 89.0% 87.6% 90.3% 90.1% 86.9% 88.4% 89.0% 89.2% South East BCU Greenwich 82.4% 79.5% 86.8% 88.9% 82.8% 84.1% 87.0% 87.2% Lewisham 88.6% 84.0% 87.1% 89.2% 90.1% 91.3% 92.6% 93.1% Lambeth 90.2% 88.5% 90.5% 90.3% 89.2% 89.5% 92.7% 93.4% Central South BCU Southwark 87.0% 83.6% 87.3% 90.4% 89.4% 91.0% 92.9% 93.3% Barnet 82.7% 80.2% 82.7% 85.2% 84.7% 83.0% 81.0% 80.5% North West BCU Brent 87.1% 83.6% 83.9% 86.5% 83.5% 83.4% 82.5% 82.5% Harrow 91.9% 93.0% 91.2% 95.0% 94.1% 93.9% 94.6% 93.4% Bromley 89.1% 89.1% 87.8% 88.0% 89.6% 89.6% 88.4% 87.7% South Area BCU Croydon 90.9% 90.1% 92.8% 92.7% 92.6% 89.9% 88.3% 85.2% Sutton 94.6% 94.5% 94.0% 94.4% 93.5% 93.4% 91.9% 91.5% Hackney 79.3% 76.1% 80.0% 86.5% 86.4% 88.6% 92.6% 95.3% Central East BCU Tower Hamlets 83.8% 80.9% 84.4% 90.5% 88.1% 87.2% 87.7% 88.0% Hammersmith & Fulham 92.4% 90.9% 90.9% 93.7% 92.8% 92.2% 89.4% 88.0% Central West BCU Kensington & Chelsea 92.1% 90.4% 91.9% 93.9% 90.6% 89.1% 90.5% 90.7% Westminster 91.3% 89.7% 91.2% 92.1% 89.8% 89.8% 89.8% 89.9% Enfield 79.9% 73.5% 80.1% 83.9% 82.0% 81.8% 82.7% 84.0% North Area BCU Haringey 82.1% 78.0% 79.7% 86.6% 85.4% 84.0% 84.4% 82.4% MPS Total 86.1% 83.3% 85.5% 87.1% 83.5% 84.1% 87.4% 88.0% Live Not Live

Five London Boroughs have trialled the new Basic Command Unit (BCU) system in two ‘pathfinder’ areas, in North and East London, since January 2017. In both pathfinder areas the Met put in place a significant amount of work to address an initial fall in response time. As a result their performance in responding to the most urgent calls is now better than it was at the same time in 2016, before the pathfinder Basic Command Units were created. MOPAC Quarterly Report 327 Emergency response times

S Calls

BCU Borough Q1 FY2016/17 Q2 FY2016/17 Q3 FY2016/17 Q4 FY2016/17 Q1 FY2017/18 Q2 FY2017/18 Q3 FY2017/18 Q4 FY2017/18 Barking & Dagenham 71.8% 66.4% 69.9% 60.7% 40.3% 52.6% 83.0% 78.9% East Area BCU Havering 64.4% 60.1% 67.4% 56.0% 40.2% 55.0% 83.9% 86.9% Redbridge 66.9% 47.9% 62.9% 59.0% 41.4% 51.1% 77.2% 81.6% Camden 81.5% 77.8% 83.0% 81.1% 62.4% 71.8% 86.8% 91.1% Central North BCU Islington 75.3% 72.7% 79.3% 73.6% 63.4% 70.7% 87.9% 91.4% Ealing 80.3% 75.3% 80.6% 85.1% 81.1% 81.8% 81.1% 81.2% West Area BCU Hillingdon 77.7% 70.6% 72.5% 75.9% 75.4% 78.0% 76.9% 82.0% Hounslow 83.5% 75.4% 81.2% 82.4% 82.4% 80.8% 82.2% 83.0% Kingston Upon Thames 84.5% 84.5% 84.4% 85.8% 83.1% 83.5% 87.6% 86.3% Merton 83.5% 79.1% 84.7% 85.3% 83.7% 82.8% 84.7% 87.3% South West BCU Richmond Upon Thames 78.9% 75.9% 83.8% 86.6% 79.4% 80.1% 87.4% 87.1% Wandsworth 77.7% 70.8% 79.5% 81.2% 75.3% 73.6% 78.9% 79.2% Newham 60.2% 52.2% 53.3% 63.0% 63.1% 57.8% 75.0% 78.9% North East BCU Waltham Forest 63.7% 51.4% 56.8% 61.6% 64.9% 73.2% 75.7% 72.9% Bexley 84.7% 79.7% 83.3% 83.5% 76.9% 77.3% 82.0% 81.6% South East BCU Greenwich 74.5% 65.6% 83.3% 85.8% 74.9% 78.3% 84.8% 86.5% Lewisham 66.3% 57.5% 75.3% 81.4% 81.3% 82.7% 90.0% 90.3% Lambeth 81.4% 72.8% 81.4% 80.7% 76.4% 76.6% 87.8% 91.7% Central South BCU Southwark 71.2% 69.3% 76.9% 81.7% 84.0% 86.9% 90.3% 91.8% Barnet 80.8% 75.4% 81.1% 83.8% 79.8% 79.1% 80.9% 81.1% North West BCU Brent 80.4% 72.8% 74.1% 80.0% 75.6% 75.0% 76.1% 74.5% Harrow 89.7% 86.4% 86.2% 93.2% 90.5% 91.0% 92.5% 93.5% Bromley 83.9% 81.4% 83.2% 84.0% 81.2% 83.7% 86.1% 87.9% South Area BCU Croydon 87.6% 86.8% 93.6% 91.5% 91.3% 87.0% 87.3% 81.4% Sutton 89.9% 90.4% 91.3% 93.0% 89.4% 90.5% 89.8% 90.4% Hackney 59.7% 54.1% 60.9% 66.6% 64.1% 71.7% 79.4% 84.4% Central East BCU Tower Hamlets 69.3% 60.9% 71.6% 80.5% 76.7% 77.9% 82.6% 83.6% Hammersmith & Fulham 85.1% 80.0% 85.1% 87.3% 86.9% 87.3% 84.7% 81.3% Central West BCU Kensington & Chelsea 90.1% 85.1% 88.3% 91.0% 83.3% 80.7% 79.2% 80.9% Westminster 86.5% 84.0% 85.8% 88.0% 83.4% 83.9% 86.9% 87.5% Enfield 64.2% 57.3% 76.7% 81.9% 78.2% 79.6% 82.6% 86.5% North Area BCU Haringey 56.4% 49.4% 59.3% 73.9% 70.4% 68.6% 68.9% 68.9% MPS Total 75.7% 70.0% 76.8% 79.1% 75.2% 77.0% 82.9% 84.0% Live Not Live Similarly with S call response times, the newly established BCUs were recording lower than expected performance upon initial implementation however performance is now in line with the rest of the MPS, and higher than prior to the establishment of the BCU’s. MOPAC Quarterly Report 328 Public Perception of the Police Source: Public Attitude Survey (PAS)

Public perceptions of the police - Driver areas 100% R12 months data per point 90%

80% 76% 76% 74% 74% 72% 72% 70% 70% 70% 68% 67% 60%

50% 50%

%Agree 45% 44% 40%

30%

20% The confidence intervals associated with this data are approximately 0.9 percentage points per point. 16% 10% Good job Contact Local Policing Team Informed local

0%

15 15 15 15 16 16 16 16 17 17 17 17 18 18 18 18

Q1 14- Q1 14- Q2 14- Q3 14- Q4 15- Q1 15- Q2 15- Q3 15- Q4 16- Q1 16- Q2 16- Q3 16- Q4 17- Q1 17- Q2 17- Q3 17- Q4

When comparing R12 to Q4 17-18 with R12 to Q4 16-17, decreases are seen for, feeling the police can be relied on to be there (-5 pp.), feeling the police deal with local issues (-4 pp.), feeling the police listen to local concerns (-4 pp.), and treat everyone fairly (-3 pp.). The decrease in “knowing how to contact your local SNT/DWO” (-20 pp.) reflects the transition to a new formulation of the question, which has had a significant impact on response1.

Remaining stable over the past year is feeling informed about local policing (no change) and the proportion feeling the police do a good job (-2 pp).

1 In Q1 2017/18, ‘Contact local SNT/Ward Officer’ question wording was changed from: Do you know how to contact your local policing team? ‘ to ‘Do you know how to contact your Safer Neighbourhood Team or your Dedicated Ward Officers?’. This seems to be related to the lower result shown in 17-18, which will include results from both question types. Q4 17-18 will be the first point where results are entirely based on the new question wording.

MOPAC Quarterly Report 329 Victim Satisfaction The confidence intervals associated with MPS level data are approximately 0.7 percentage points per data point. Overall Satisfaction and Satisfaction within service areas R12 months data per point 100% 94% 90% 90% 86% 85% 80% 79% 76% 72% 70% 70%

%Satisfied 64% 60% 62%

50%

40%

R12 to Q4 R1214/15 to Q1 R1215/16 to Q2 R1215/16 to Q3 R1215/16 to Q4 R1215/16 to Q1 R1216/17 to Q2 R1216/17 to Q3 R1216/17 to Q4 R1216/17 to Q1 R1217/18 to Q2 R1217/18 to Q3 R1217/18 to Q4 R1217/18 to

Overall Ease of Contact Actions Follow Up Treatment Overall victim satisfaction with service has decreased by 7 percentage points when comparing rolling 12 month to quarter 4 17-18 with quarter 4 16-17, and 2 percentage point when compared with the previous quarter. Decrease in overall satisfaction reflects a decrease with each of the service areas (Police Actions (-9 pp. R12 Q4 17-18 with Q4 16-17), Follow-up (-6 pp.), Ease of Contact (-6 pp.), and Police Treatment (-3 pp.)).

Following the introduction of the first two BCUs, satisfaction across these boroughs decreased at a much faster rate than across the rest of the MPS. Over the first three quarters of 2017/18, satisfaction in the BCU areas decreased by 14pp compared to the level at the end of 2016/17 (from 74% to 60%). However, in the discrete Q4 2017/18 this increased to 66%, much closer to the average across non-BCU boroughs. MOPAC Quarterly Report 330 Satisfaction and Public Voice - Inequalities

Feels well The table compares the weighted MPS figure against Agree the police Agree the police informed about Agree the police Police do a good listen to the are dealing with each of the specified groups scoring and highlights a local police treat everyone Overall job in the local concerns of local the things that activities over fairly regardless positive or negative difference of 5 percentage points Satisfaction area people matter to this the last 12 of who they are (Good job) (Listen to community months (Fair treatment) or more between the two. Where numbers are white concerns) (Dealing issues) background, we believe there is a statistically (Informed local)

meaningful gap between the specified group and the 70% 67% 44% 72% 76% 70% rest of the MPS. User Satisfaction Survey (USS) data MPS Average for overall satisfaction is included for a comparison. White British 2% 0% 1% -1% -1% -3% White Other 3% 3% -4% 5% 6% 5% ▪ In terms of Overall Satisfaction, satisfaction for older people (65 years plus) is considerably higher Black -4% -4% -2% -5% -13% -3% Ethnicity than the average (+16 pp.). Amongst all other Asian -3% 1% 1% 4% 6% 4% groups, there is no perceptible difference in Overall Satisfaction. Mixed -1% -8% -1% -11% -10% -13% Other ethnicity -1% 3% -1% 4% 3% 6% ▪ For public perceptions, there continues to be LGB 2% 2% -2% -5% -5% -3% significant gaps for some ethnicity and sexual Sexual Orientation orientation groups: compared with the weighted Not LGB 0% 0% 0% 0% 0% 0%

MPS result, black and mixed ethnicity groups are 16-24 1% 1% -5% -2% -1% 0% notably less likely to feel the police treat everyone fairly (black: -13 pp., mixed: -10 pp.) 25-34 -4% 1% -5% -1% 1% 0% and listen to the concerns of local people (black: - 35-44 -2% 1% 2% -1% 0% -2% 5 pp., mixed: -11 pp.). For groups of mixed Age 45-54 -1% -4% 2% -1% -2% -3% ethnicity, there is also a negative gap in terms of “deal with the things that matter in the local 55-64 3% -4% 4% 2% -1% -1%

community” (-13 pp.) and “police do a good job 65 years + 16% 3% 4% 6% 4% 3% in the local area” (-8 pp.). Disability -2% -3% -4% 3% 0% -2% Disability ▪ The Asian, White other and other ethnicity groups No disability 0% 0% 0% 0% 0% 0% are generally the most positive within the Male -2% 1% 2% 0% 1% 0% ethnicity characteristic. Sex Female 2% -1% -3% 1% -1% 0% ▪ Sexual Orientation – LGB respondents are less likely to feel the police listen to concerns (-5 pp) Source: Public Attitude Survey and User Satisfaction Survey Q2 17-18 and treat everyone fairly (-5 pp). MOPAC Quarterly Report 331 Workforce – Overview & Diversity Long Term Trend Police Officer Strength 35,000 At the end of quarter 4 17/18 police officer numbers dropped below 30,000 (FTEs). 30,000

25,000 31,944

31,780

31,733

31,720

31,612

31,555

31,343 31,300

31,288 From 2019/20, the Mayor has allocated

31,076

31,049

31,005

30,719

30,380

30,046

29,924 FTEs 20,000 additional £59m annually, to support an extra 1,000 police officers than would otherwise be 15,000 affordable by using income raised from 10,000 business rates.

5,000

0 In 2018/19, the Mayor is investing £5m to fund the first extra officers as the Met’s

recruitment drive starts. This takes into

Q2 14/15 Q2 14/15 Q3 14/15 Q4 15/16 Q1 15/16 Q2 15/16 Q3 15/16 Q4 16/17 Q1 16/17 Q2 16/17 Q3 16/17 Q4 17/18 Q1 17/18 Q2 17/18 Q3 17/18 Q4 Q1 14/15 Q1 account the long lead in times for police recruitment. MPS Workforce Makeup Whilst the Met is working to bring officer 8% 8% 8% 7% 7% 7% 7% 7% 7% 6% 6% 6% 6% 5% 5% 9% 3% 3% 3% numbers to 30,750 thanks to the additional 4% 4% 4% 4% 4% 4% 4% 3% 3% 3% 3% 3% 3% Met Special Mayoral funding, it is still on the trajectory 21% 20% 20% 20% 20% 20% 20% 20% 20% 24% 24% 24% 23% 23% 23% 22% Constable prior to that funding being agreed because of PCSO the length of time it takes to recruit and train officers, so we are expecting it to continue to Police Staff trend down before a move back upwards. 70% 71% 71% 71% 71% 71% 71% 63% 64% 65% 66% 66% 67% 68% 68% 69%

Police Officer

Q1 14/15 Q1 14/15 Q2 14/15 Q3 14/15 Q4 15/16 Q1 15/16 Q2 15/16 Q3 15/16 Q4 16/17 Q1 16/17 Q2 16/17 Q3 16/17 Q4 17/18 Q1 17/18 Q2 17/18 Q3 17/18 Q4 MOPAC Quarterly Report 332 Workforce – Overview & Diversity Despite overall police officer numbers dropping, both the number and proportion of female and BAME officers have increased slightly as compared to quarter 1 14/15, thanks to a concerted effort from the Met to be an organisation representative of the city it polices.

Long Term Trend Female Police Officer Strength Long Term Trend BAME Police Officer Strength 30% 30% 25% 26% 8,000 8,000

25% 25%

8,188

8,179

8,170

8,163

8,151

8,139

8,124

8,118

8,077

8,059

7,982

7,973

7,934 7,911 7,905 6,000 20% 6,000 7,802 20%

15% 14% 15% 4,000 4,000 11%

10% 10%

4,186

4,166

4,160

4,152

4,141

4,042

4,040

4,010

3,955

3,862 3,827

2,000 3,756

2,000 3,730

3,533 3,493 5% 3,440 5%

0 0% 0 0%

FTEs

FTEs

Q1 14/15 Q1 14/15 Q2 14/15 Q3 14/15 Q4 15/16 Q1 15/16 Q2 15/16 Q3 15/16 Q4 16/17 Q1 16/17 Q2 16/17 Q3 16/17 Q4 17/18 Q1 17/18 Q2 17/18 Q3 17/18 Q4

Q1 14/15 Q1 14/15 Q2 14/15 Q3 14/15 Q4 15/16 Q1 15/16 Q2 15/16 Q3 15/16 Q4 16/17 Q1 16/17 Q2 16/17 Q3 16/17 Q4 17/18 Q1 17/18 Q2 17/18 Q3 17/18 Q4 Female % Female BAME Total % BAME

Police Officer Recruitment % female police recruits % BAME police recruits The proportion of female and BAME officer recruits has 40% also increased. In quarter 4 17/18 female officers 35% 33% accounted for a third of all recruits (33%) and BAME 30% 25% 28% officers accounted for nearly a quarter of all recruits 22% 20% (22%). 14% 15% 10% 5% 0%

MOPAC Quarterly Report 333

Q1 14/15 Q1 14/15 Q2 14/15 Q3 14/15 Q4 15/16 Q1 15/16 Q2 15/16 Q3 15/16 Q4 16/17 Q1 16/17 Q2 16/17 Q3 16/17 Q4 17/18 Q1 17/18 Q2 17/18 Q3 Workforce – Overview & Diversity

Long term trend - Police Staff strength Long term trend - PCSO Strength Female Male % BMEBAME 14,000 2,500 38% 40% 12,000 36% 2,000 35% 10,000

11,802 1,500

1,262

11,611

11,419 1,225

8,000 11,316

1,194

11,068

10,823 1,145

9,985 30%

1,109

989

10,283

1,079

968

1,063

9,329

932

1,011

9,028

904

884

8,759 8,732

6,000 870 8,500

8,481 1,000

8,464

8,455

852 834 4,000 25%

500

699

680

668 642

2,000 624

610

600

580

567

553

533

508

499

484

464 452

0 0 20%

FTEs

Q1 14/15 Q1 14/15 Q2 14/15 Q3 14/15 Q4 15/16 Q1 15/16 Q2 15/16 Q3 15/16 Q4 16/17 Q1 16/17 Q2 16/17 Q3 16/17 Q4 17/18 Q1 17/18 Q2 17/18 Q3 17/18 Q4

Q1 14/15 Q1 14/15 Q2 14/15 Q3 14/15 Q4 15/16 Q1 15/16 Q2 15/16 Q3 15/16 Q4 16/17 Q1 16/17 Q2 16/17 Q3 16/17 Q4 17/18 Q1 17/18 Q2 17/18 Q3 17/18 Q4

Long Term Trend Female Police Staff Strength Long Term Trend BAME Police Staff Strength 7,000 56% 56% 60% 7,000 60% 6,000

50% 6,000 50%

6,575

6,472

6,360 5,000 6,310

6,188 5,000

6,026 40% 40% 5,693 4,000 5,546

5,295 4,000

5,109 4,951

4,938 30%

4,756

4,744 4,731 4,724 24% 24% 30% 3,000 3,000 20% 20%

2,000 2,000

2,868

2,847

2,816

2,804 2,770 10% 2,728

2,536 10%

1,000 1,000 2,489

2,318

2,228

2,196

2,180

2,095

2,091

2,084 2,058

0 0% 0 0%

FTEs

FTEs

Q1 14/15 Q1 14/15 Q2 14/15 Q3 14/15 Q4 15/16 Q1 15/16 Q2 15/16 Q3 15/16 Q4 16/17 Q1 16/17 Q2 16/17 Q3 16/17 Q4 17/18 Q1 17/18 Q2 17/18 Q3 17/18 Q4

Q1 14/15 Q1 14/15 Q2 14/15 Q3 14/15 Q4 15/16 Q1 15/16 Q2 15/16 Q3 15/16 Q4 16/17 Q1 16/17 Q2 16/17 Q3 16/17 Q4 17/18 Q1 17/18 Q2 17/18 Q3 17/18 Q4 Female % Female BAME Total % BAME

MOPAC Quarterly Report 334 Workforce – Dedicated Ward Officers (DWO)

In December 2017 the Mayor delivered on his commitment for all 629 wards in London to have at least two Dedicated Ward Officers (DWOs). The data below monitors the level of abstractions of DWOs so that we can ensure these officers are not being abstracted from their duties within their local area, apart from exceptional events. Abstraction is defined as those instances where a DWO is required to work somewhere other than their allocated ward for any part of their shift (not including overtime). It does not include either training or attending court which are seen as integral parts of the DWO role.

• DWOs spent 3.5% of their working hours abstracted away from their duties within their ward in Q4 17/18. • Over two thirds of time that DWOs spent abstracted away from their ward was to provide Local Aid – in which officers are requested to work elsewhere in their BCU to support local activities such as sporting events, cultural events and borough based policing operations. • There is significant variation across BCUs, with Kensington and Chelsea recording the highest abstraction levels in Q4 17/18 (18% of total DWO hours).

Q4 17/18 DWO Abstraction (%) 18% BCU

MPS Average 3.5% 9% 8% 6% 6% 5% 5% 5% 3% 3% 3% 4% 4% 4% 4% 2% 2% 2% 2% 1% 1% 1% 2%

0% 1% 1% 1% 1% 1%

Brent

Ealing

Bexley

Sutton

Barnet

Enfield

Harrow

Merton

Bromley

Croydon

Hackney

Lambeth

Haringey

Newham

East East Area…

Lewisham

Hounslow

Richmond…

Hillingdon

Southwark

Greenwich

Westminster

Wandsworth

Kensington&…

CentralNorth…

Hammersmith…

Kingstonupon…

Tower Hamlets WalthamForest

MOPAC Quarterly Report 335 Public Complaints Public Complaints - Quarterly 2014/15 to 2017/18* 4,000 2,000 1,811 3,500 3,000 1,263 1,500 2,500 2,000 1,000 1,500 1,000 500

500 NumberofCases

3,278 2,990 3,496 2,813 2,953 3,227 2,822 3,244 2,818 3,178 3,125 2,959 2,800 2,432 2,343 2,144

NumberofAllegations 0 0

Q3 2014/15 Q3 2016/17 Q3 Q1 Q1 2014/15 Q2 2014/15 Q4 2014/15 Q1 2015/16 Q2 2015/16 Q3 2015/16 Q4 2015/16 Q1 2016/17 Q2 2016/17 Q4 2016/17 Q1 2017/18 Q2 2017/18 Q3 2017/18 Q4 2017/18

Allegations Cases

One complaint case may have one or more allegations attached to it. Each allegation is recorded against one of 27 allegation categories. The most common allegation was recorded under the ‘other neglect or failure in duty’, followed by ‘incivility’. The first category accounted for 36% of all the allegations recorded in 2016/17; a similar proportion to previous years. During quarter 4 2017/18 the Met have recorded a 4% decrease in the number of cases recorded and a 28% decrease in allegations made compared to quarter 4 2016/17; as well as 199 fewer allegations than reported in quarter 3 this year. The number of complaint cases recorded decreased over the last three years despite the definition of a complaint being broadened in 2012/13. At the end of 2016/17, when national figures were last available, the Met received approximately 13 complaint cases per 100 employees lower than the national average of 28 per 100. The Home Office have determined that the reforms to the police complaints process will take effect from 2019. MOPAC and the MPS have already commenced working in collaboration to deliver a complaints management framework that will be legally compliant and support an appropriate oversight and inspection infrastructure. The new Complaints Reform Working Group – a joint MOPAC & MPS group – is intended to provide a forum for MOPAC and MPS to ensure work is delivered effectively.

*The number of complaints shown above is taken from a live system which when extracted is a snap shot in time, which is most likely to change as new complaints are updated on the system MOPAC Quarterly Report 336 A Better Criminal Justice Service for London

MOPAC Quarterly Report 337 A Better Criminal Justice Service for London

December-March 2017 VCOP Applicable VCOP* Applicable Offences **and Percentage of Victims Updated data and % receiving regular update unavailable 70,000 90%

80% 60,000 80% 66% 70% 50,000 60%

40,000 50%

30,000 40%

30% 20,000 20% 10,000

10%

#N/A #N/A

39,828 42,541 44,159 45,500 43,268 43,881 46,792 45,720 44,192 41,317 47,224 44,322 48,540 49,062 49,206 46,287 45,856 49,658 50,429 49,121 46,280 44,671 46,683 45,616 51,858 51,038 53,889 50,759 50,551 51,444 48,944 50,643 47,189 46,500 54,489 50,275 53,988 54,601 57,339 51,727 51,495 54,479 53,787

0 0%

Jun-14 Jun-15 Jun-16 Jun-17

Oct-14 Oct-15 Oct-16 Oct-17

Apr-17 Apr-14 Apr-15 Apr-16

Feb-15 Feb-16 Feb-17

Dec-14 Dec-15 Dec-16 Dec-17

Aug-14 Aug-15 Aug-16 Aug-17

• Victim Code of Practice Number of VCOP Applicable Offences Regular Updates ** September 2014 Data not available

A key objective of the Police and Crime Plan 2017-21 is to actively promote a Better service for victims. Part of this involves ensuring the MPS complies with the Victim’s Code of Practice (VCOP) and how well victims are kept informed. Below shows the proportion of Victims Updated of VCOP Applicable Offences.

The proportion of victims updated of VCOP Applicable Offences has gradually reduced over time (between April 2014 to September 2017). The most recently available data (November 2017), 66% of victims are updated, compared to 80% in April 2014. During this time period the number of VCOP Applicable Offences increased by 35% (39,828 in April 2014 to 53,787 in November 2017) MOPAC Quarterly Report 338 A Better Criminal Justice Service for London

December-March 2017 VCOP Applicable data and % Victims informed of Suspect Arrested** informed of arrest unavailable 70,000 90%

80% 60,000 80% 69% 70% 50,000 60%

40,000 50%

30,000 40%

30% 20,000 20% 10,000

10%

#N/A #N/A

39,828 42,541 44,159 45,500 43,268 43,881 46,792 45,720 44,192 41,317 47,224 44,322 48,540 49,062 49,206 46,287 45,856 49,658 50,429 49,121 46,280 44,671 46,683 45,616 51,858 51,038 53,889 50,759 50,551 51,444 48,944 50,643 47,189 46,500 54,489 50,275 53,988 54,601 57,339 51,727 51,495 54,479 53,787

0 0%

Jun-17 Jun-14 Jun-15 Jun-16

Oct-14 Oct-15 Oct-16 Oct-17

Apr-16 Apr-14 Apr-15 Apr-17

Feb-15 Feb-16 Feb-17

Dec-14 Dec-15 Dec-16 Dec-17

Aug-14 Aug-15 Aug-16 Aug-17 ** September 2014 Data not available Number of VCOP Applicable Offences Informed of Suspect Arrested

The proportion of victims informed about whether the suspect has been arrested has reduced from 80% in April 2014 to 69% in November 2017. Following a fall in August 2017 to 63%, from September there has seen an increase to previous levels at 69%. During that period the number of VCOP applicable offences also increased.

MOPAC Quarterly Report 339 A Better Criminal Justice Service for London

November 2017 & December 2017 % of victims informed of suspect release unavailable Victims informed of Suspect Released** December 2017 VCOP Applicable data unavailable 70,000 80% 73%

60,000 72% 70%

60% 50,000

50% 40,000 40% 30,000 30%

20,000 20%

10,000 10%

#N/A #N/A

39,828 42,541 44,159 45,500 43,268 43,881 46,792 45,720 44,192 41,317 47,224 44,322 48,540 49,062 49,206 46,287 45,856 49,658 50,429 49,121 46,280 44,671 46,683 45,616 51,858 51,038 53,889 50,759 50,551 51,444 48,944 50,643 47,189 46,500 54,489 50,275 53,988 54,601 57,339 51,727 51,495 54,479 53,787

0 0%

Jun-16 Jun-14 Jun-15 Jun-17

Oct-14 Oct-15 Oct-16 Oct-17

Apr-14 Apr-15 Apr-16 Apr-17

Feb-15 Feb-16 Feb-17

Dec-14 Dec-15 Dec-16 Dec-17

Aug-14 Aug-15 Aug-16 Aug-17

** September 2014 Data not available Number of VCOP Applicable Offences Informed of Suspect Released

The proportion of victims informed of when a suspect has been released has remained relatively constant at slightly over 70%, while the number of VCOP Applicable Offences increased during that same period.

MOPAC Quarterly Report 340 Keeping Children and Young People Safe

MOPAC Quarterly Report 341 Keeping Children and Young People Safe

Knife Crime - Victims under 25 Whilst at a higher overall level than previous years, following a sharp increase in 2016-17, the four quarters of 2017-18 seem to have Knife Crime Injury Victims 1-24 Knife Crime Injury Victims Not DA 1-24 plateaued, with a 13% decrease (72 victims) in quarter 4 from quarter 3. There were also 96 fewer victims (knife crime Injury victims U25) in 700 quarter 4 compared to the same period last year. 600 491 However, in the last year we have seen an increase in those fatally 500 426 wounded and we must continue to work with partners to tackle knife 400 464 crime across the capital 300 391 200 Since quarter 2, the Met’s Operation Sceptre has been intensified: 100 activity is set out in Appendix A (Met Business Plan Quarter 4 update). 0 The Met is also increasing the number of Safer Schools Officers and

engagement work across the education sector.

Q2 14/15 Q2 14/15 Q3 14/15 Q4 15/16 Q1 15/16 Q2 15/16 Q3 15/16 Q4 16/17 Q1 16/17 Q2 16/17 Q3 16/17 Q4 17/18 Q1 17/18 Q2 17/18 Q3 17/18 Q4 Q1 14/15 Q1 The Mayor launched the Young Londoners Fund investing £15million a year to help young Londoners at risk of getting caught up in crime, and Number of Missing Children Reported he is providing further funding towards a new Violent Crime Taskforce 10,000 focusing on hotspots. 8,000 6,620 6,627 The instances of missing and absent children* have decreased by 2% 6,000 since quarter 4 last year (an decrease of 169 instances), there has also 4,000 been a decrease of 16% since quarter 3 this year (1,216). Over 6,000 2,000 children are reported missing every quarter. 0

*(A person is “absent” when they are not at a place where they are expected or

required to be and there is no apparent risk)

Q1 2017/18 Q1 Q1 Q1 2014/15 Q2 2014/15 Q3 2014/15 Q4 2014/15 Q1 2015/16 Q2 2015/16 Q3 2015/16 Q4 2015/16 Q1 2016/17 Q2 2016/17 Q3 2016/17 Q4 2016/17 Q2 2017/18 Q3 2017/18 Q4 2017/18

** It should be noted that for December 2016 it has not been possible to extract the relevant data for missing children from the Met’s missing persons system. This is due to a technical issue with the data feed. However, these incidents were recorded on the Met system in the usual way and were managed operationally in line with other months. MOPAC Quarterly Report 342 Keeping Children and Young People Safe

Child Abuse Child Abuse is defined by the Met as all offences under Violence Against the Person and Sexual Offences where the victim is 6,000 under 18 and Child Protection Units are investigating. The 5,000 4,341 number of child abuse offences recorded has an element of 4,000 3,363 seasonality and is lowest in August each year. Quarter 4 has been lower than previous quarters, showing an decrease of 4% 3,000 against quarter 3 (from 4,501 to 4,341); and also a decrease of 2,000 11% from quarter 4 last year (4,858 against 4,341).

1,000 Child sexual exploitation is a form of child abuse, which occurs 0 when anyone under the age of 18 is persuaded, coerced or forced into sexual activity in exchange for, amongst other things,

money, drugs/alcohol, gifts, affection or status.

Q1 2014/15 Q1 Q3 Q3 2014/15 Q4 2014/15 Q1 2015/16 Q2 2015/16 Q3 2015/16 Q4 2015/16 Q1 2016/17 Q2 2016/17 Q3 2016/17 Q4 2016/17 Q1 2017/18 Q2 2017/18 Q3 2017/18 Q4 2017/18 Q2 Q2 2014/15 The highest recorded number of CSE offences was in June 2017. Offences have since decreased slightly; a 4% decrease from quarter 3 (from 688 recorded CSE offences to 717). There has Child Sexual Exploitation also been an 6% decrease against the number of CSE offences 900 recorded in quarter 4 last year (from 731 recorded CSE offences 800 to 688). The Met is working closely with MOPAC and partners to 700 688 improve child protection practice across London, learning from 600 HMIC’s Child Protection Inspection recommendations which are 500 based on findings of a report undertaken between February and 400 378 May 2016. 300 200 There has been a strong focus on raising the awareness and 100 understanding of CSE and child abuse across the Met as part of 0 the ‘Spot it to Stop it’ campaign which started in August. The

CSE element of the campaign was completed in November.

Q1 2014/15 Q1 2014/15 Q2 2014/15 Q3 2014/15 Q4 2015/16 Q1 2015/16 Q2 2015/16 Q3 2015/16 Q4 2016/17 Q1 2016/17 Q2 2016/17 Q3 2016/17 Q4 2017/18 Q1 2017/18 Q2 2017/18 Q3 2017/18 Q4 MOPAC Quarterly Report 343 Tackling Violence against Women and Girls

MOPAC Quarterly Report 344 Violence Against Women and Girls In quarter 4 the level of recorded domestic abuse is 3.5% higher than quarter 4 last year (627 offences); however offences have Domestic Abuse dropped by 749 compared to Q3 2017/18. We know that 25000 domestic abuse and sexual offences are both significantly underreported, which makes it difficult to fully understand the 18,789 20000 true scale of the problem in London. Although an element of 15,769 increase in recent periods may be accounted for by an increase 15000 in reporting. However the rise cannot be accounted for simply by more victims feeling able to report abuse or better recording 10000 practices, and the underlying causes of the increases seen sexual offences across London are yet to be fully understood. 5000

0 The Met supported MOPAC in the development of its new strategy to tackle violence against women and girls, working

towards better services for victims of sexual abuse, tackling

Q2 14/15 Q2 14/15 Q3 14/15 Q4 15/16 Q1 15/16 Q2 15/16 Q3 15/16 Q4 16/17 Q1 16/17 Q2 16/17 Q3 16/17 Q4 17/18 Q1 17/18 Q2 17/18 Q3 17/18 Q4 Q1 14/15 Q1 harmful practices such as FGM and using technology such as Body Worn Video to counter attrition in domestic abuse Total Sexual Offences prosecutions. In February, the Met campaigned as part of the 6000 national sexual abuse and sexual violence awareness week. 4788 Page 5 of Appendix A (Met Business Plan Quarter 4 update) set 5000 out activities which took place. 4000 3,333 In quarter 4 recorded sexual offences were 6.6% higher than 3000 the year before but 3.6% lower than quarter 3. Between April 2000 2017 and March 2018 there were 4,788 recorded sexual offences across London. 1000

0 The Mayor published a Violence Against Women and Girls Strategy in March 2018. This sets out initiatives to further tackle

perpetrators, and improve outcomes for victims and in

Q2 14/15 Q2 14/15 Q3 14/15 Q4 15/16 Q1 15/16 Q2 15/16 Q3 15/16 Q4 16/17 Q1 16/17 Q2 16/17 Q3 16/17 Q4 17/18 Q1 17/18 Q2 17/18 Q3 17/18 Q4 Q1 14/15 Q1 particular vulnerable and repeat victims. The Strategy is backed by £44m investment up to 2020. MOPAC Quarterly Report 345 Violence Against Women and Girls

Honour Based Violence 140 “Honour based” violence (HBV) offences are identified via 120 107 the use of flagging on the MPS crime recording system. This 100 101 allows any offence believed to be linked to “honour based” 80 60 practices to be flagged and recorded irrespective of the 40 crime classification. 20 In quarter 4, there were 101 recorded honour based 0 violence offences – 12 more than the same period last year

and an increase on quarter 3 2017/18 of 25 offences.

Q2 Q2 2014/15 Q3 2014/15 Q4 2014/15 Q1 2015/16 Q2 2015/16 Q3 2015/16 Q4 2015/16 Q1 2016/17 Q2 2016/17 Q3 2016/17 Q4 2016/17 Q1 2017/18 Q2 2017/18 Q3 2017/18 Q4 2017/18 Q1 Q1 2014/15 The levels of reported forced marriage linked offences is low, with 7 recorded in the last three months.

Forced Marriage Female Genital Mutilation (FGM) is the least prevalent in 16 terms of recorded crime data. FGM is identified on the 14 crime system using a flag and in the last full year there 13 12 were 31 records flagged as FGM related. 10 8 Under-reporting is a big challenge and the Met is working 6 with partners and communities to try and address this, and 4 to support information sharing with third sector and health 2 organisations.

0

Q1 2014/15 Q1 2014/15 Q2 2014/15 Q3 2014/15 Q4 2015/16 Q1 2015/16 Q2 2015/16 Q3 2015/16 Q4 2016/17 Q1 2016/17 Q2 2016/17 Q3 2016/17 Q4 2017/18 Q1 2017/18 Q2 2017/18 Q3 2017/18 Q4

MOPAC Quarterly Report 346 Standing Together Against Extremism, Hatred and Intolerance

347 MOPAC and the Met are taking a zero-tolerance approach to hate Hate Crime crime. When a person is targeted for crime and abuse simply because of who they are, this has a knock-on impact on a much wider 5,000 community. 4,000 3,192 2,556 3,000 The majority of the victims of racist hate crime are from the Black and 2,000 Asian communities. Incidents and offences are up since 2014/15: 1,000 more people are reporting, which helps the Met identify where and 0 when hate crime is taking place and who are the repeat offenders. Racist Hate Crime Hate Racist The Met introduced Hate Crime Liaison officers in October 2016 to

every London borough. It has specially trained investigators who deal

Q3 16/17 Q3 Q2 Q2 14/15 Q3 14/15 Q4 14/15 Q1 15/16 Q2 15/16 Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17 Q4 16/17 Q1 17/18 Q2 17/18 Q3 17/18 Q4 17/18 Q1 Q1 14/15 with hate crime and is working to increase reporting, with online 700 reporting now available and with a number of third party reporting 600 sites so that victims who would otherwise feel unable to approach 500 police direct can report crime to non-police organisations. 400 300 321 There has been an overall increase in recorded racist and religious 200 hate crime over the recent years. Following the terrorist attacks in the 100 127 London Bridge area in June 2017, there was an increase in the 0 number of hate crime offences recorded by the MPS. The number of Racist Hate Crime offences recorded by the MPS has decreased by

Islamophobic Hate Crime Islamophobic Hate 3.9% from quarter 3 2017/18 to 3,192 in quarter 4. This is also down

Q4 15/16 Q4 Q2 Q2 14/15 Q3 14/15 Q4 14/15 Q1 15/16 Q2 15/16 Q3 15/16 Q1 16/17 Q2 16/17 Q3 16/17 Q4 16/17 Q1 17/18 Q2 17/18 Q3 17/18 Q4 17/18 Q1 Q1 14/15 by 1.5% compared to quarter 4 of the previous year.

200 There was no further spike in Islamophobic hate crime following the 150 bombing at Parsons Green in September, with levels returning to 127 those seen in early 2016/17. The number of Islamophobic Hate Crime 100 offences recorded is up by 10.3% from quarter 3 2017/18 to 321 in quarter 4. Compared to quarter 4 of the previous year, Islamophobic 57

50 Hate Crime offences is up by 1.6%.

Semitic Hate Crime Hate Semitic - 0

Anti Anti-Semitic Hate Crime offences show a small decrease of 5.9% (8 offences) from quarter 3 2017/18, and a small increase of 3.3% (4

offences) when compared to quarter 4 last year.

Q2 16/17 Q2 17/18 Q1 Q1 Q1 14/15 Q2 14/15 Q3 14/15 Q4 14/15 Q1 15/16 Q2 15/16 Q3 15/16 Q4 15/16 Q1 16/17 Q3 16/17 Q4 16/17 Q2 17/18 Q3 17/18 Q4 17/18 MOPAC Quarterly Report 348 A hate crime can have more than one hate flag attached to it. Adding up all the hate crime categories may result in multiple counting of a single offence. Hate Crime 200 The number of offences related to sexual orientation hate crime has fluctuated since quarter 1 2014/15. Offences in quarter 4 150 127 2017/18 decreased by 0.8% (4 offences) from Q3 2017/18 and 100 increased by 3.9% compared to Q4 of the previous year.

50 57

0

Sexual Orientation Hate Crime Hate Orientation Sexual

Q1 15/16 Q1 Q1 Q1 14/15 Q2 14/15 Q3 14/15 Q4 14/15 Q2 15/16 Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17 Q3 16/17 Q4 16/17 Q1 17/18 Q2 17/18 Q3 17/18 Q4 17/18

60 50 The number of offences related to transgender hate crime is 40 smaller than other hate crime strands. In quarter 4 2017/18 there 33 were 33 recorded offences, 17 fewer offences from the quarter 3 30 29 2017/18 and 18 fewer offences when compared to quarter 4 of 20 the previous year. 10

0

Transgender Hate Crime Hate Transgender

Q1 16/17 Q1 Q1 Q1 14/15 Q2 14/15 Q3 14/15 Q4 14/15 Q1 15/16 Q2 15/16 Q3 15/16 Q4 15/16 Q2 16/17 Q3 16/17 Q4 16/17 Q1 17/18 Q2 17/18 Q3 17/18 Q4 17/18

250 In February 2016 the MPS and community partners launched the 200 ‘Disability Hate Crime Matters’ initiative, providing briefings to 150 frontline officers to ensure disability hate crime is recognised, properly recorded, and gets the response it requires. This saw a 100 113 far higher number of disability hate crime reports captured than 50 30 would previously have been the case. In quarter 4 the number of 0

Disability Hate Crime DisabilityHate disability hate crime offences increased by 29.9% to 113 recorded offences in quarter 4. There was also an overall increase of 22.8%

when compared to quarter 4 of the previous year.

Q1 17/18 Q1 Q1 Q1 14/15 Q2 14/15 Q3 14/15 Q4 14/15 Q1 15/16 Q2 15/16 Q3 15/16 Q4 15/16 Q1 16/17 Q2 16/17 Q3 16/17 Q4 16/17 Q2 17/18 Q3 17/18 Q4 17/18 MOPAC Quarterly Report 349 Extremism

In quarter 4, there were 23 arrests by Metropolitan Police Arrests by counter terrorism command officers Counter Terrorism Command officers. These includes arrests 80 they have made in London and also outside the capital. 70 Following the understandable spike in counter terrorism arrests in quarter 1, arrests in quarter 4 has returned to below average 60 levels. There has been an decrease of 20 arrests made by 50 counter terrorism command officer (47% decrease) and a 40 decrease of 9 arrests (28% decrease) compared to quarter 4 last 33 year. 30 23 20 The response to the terrorist incidents in quarter 1 required an 10 enormous amount of resource in the immediate aftermath and in terms of investigating capacity, across the whole organisation: 0 not just on counter-terrorism policing but also neighbourhood officers and all Met officers and staff.

The Met remains on a heightened state of alert and is continually reviewing security arrangements to reflect the threat we are facing. This also requires vigilance from everyone to report anything suspicious to the police at the earliest possible opportunity.

MOPAC Quarterly Report 350 Finance

MOPAC Quarterly Report 351 Finances at a Glance Q4 2017/18 Total 17/18 Net Revenue variance Outturn Variance: -£13.7m Further detail and commentary on subsequent slides. Gross Revenue Expenditure Capital Expenditure Full Year Budget Full Year Spend Full Year Budget Full Year Spend Discretionary Pension Costs £34m (-1%) Capital Financing Costs £46m (-1%) Supplies & Services £545m (-17%) Fleet Services £18m (-4%) Transport Costs £74m (-2%) Full Year Budget: £268.0m Premises Costs £172m (-5%) Full Year Gross Budget: £3,304m Full Year Spend: £431.5m Employee Related Expenditure £27m (-1%) Full Year Gross Spend: £3,298m National Counter Terrorism Variance: £163.5m Total Overtime £133m (-4%) Policing Head Quarters £13m (-3%) Variance: -£6.5m (NCTPHQ) PCSO Pay £54m (-2%) Police Staff Pay £440m (-14%) Police Officer Pay £1773m (-54%) Digital Policing £106m (-24%) £0m £200m £400m £600m £800m £1,000m £1,200m £1,400m £1,600m £1,800m £2,000m Employee Capital Police OfficerPolice Staff Total Premises Transport Supplies & Discretionary PCSO Pay Related Financing Pay Pay Overtime Costs Costs Services Pension Costs Expenditure Costs Property Services Full Year Budget £1781m £478m £54m £117m £26m £174m £70m £525m £46m £34m £294m (-68%) Full Year Spend £1773m £440m £54m £133m £27m £172m £74m £545m £47m £34m £0m £50m £100m £150m £200m £250m £300m Annual and Cumulative Savings Reserve Balance

£800 £700 £600 Savings achieved since £500 2013/14: £720m £400 £300 £200 £100 £- 2013-14 2014-15 2015-16 2016-17 2017-18 Annual savings £m Cumulative Savings £m 352 Revenue Police Officer Pay: The police pay expenditure underspend Q4 17/18 Full Year Budget (£m) Full Year Spend (£m) Variance (£m) was £7.2m on externally funded areas, with £27.1m of internally funded police officer pay underspend Police Officer Pay 1,780.5 1,773.2 -7.2 transferred to earmarked reserves. This will be used to 478.2 439.8 -38.4 Police Staff Pay provide for the full year effect of the police officer pay rise PCSO Pay 53.7 53.7 0.0 next year and to protect funding for medium term officer recruitment plans. Total Pay 2,312.4 2,266.8 -45.6 95.1 107.3 12.2 Police Officer Overtime Police Staff Pay: Police Staff pay underspent by £38.4m, of Police Staff Overtime 21.7 25.6 3.9 which £33.4m is internally funded. The main areas attributing to this underspend were Territorial Policing and PCSO Overtime 0.2 0.1 -0.1 Specialist Crime and Ops. Recruitment campaigns are 117.0 133.0 16.0 Total Overtime underway to address these vacancies. TOTAL PAY & OVERTIME 2,429.4 2,399.7 -29.6 Total Overtime: The overtime budgets were above budget Employee Related Expenditure 26.0 26.7 0.6 by £16m, largely relating to police officer overtime. Within 173.7 172.1 -1.6 Premises Costs this, £6.5m of the overspend was externally funded and Transport Costs 69.6 73.9 4.3 £5.6m internally funded. The main driver for the internally funded increase in overtime required related to the Supplies & Services 525.0 545.1 20.0 significant increase in organised crime. Of the externally TOTAL RUNNING EXPENSES 794.5 817.8 23.4 funded spend, the main driver was within Counter Capital Financing Costs 46.2 46.6 0.4 Terrorism, mainly due to the response and investigations following the five terrorist incidents in London and Discretionary Pension Costs 34.4 33.7 -0.7 Manchester. Additional grant has been received from TOTAL EXPENDITURE 3,304.4 3,297.9 -6.5 Home Office to recognise the costs of recent incidents. Other Income -257.0 -264.2 -7.2 -482.9 -491.4 -8.5 Running Costs: Running costs were overspent by £23.4m, Specific Grants due mainly to an increase in payments of £11.2m on the Transfer to/(from) reserves -60.9 -52.4 8.5 Business Support Services contract, including some timing TOTAL NET EXPENDITURE 2,503.7 2,490.0 -13.7 differences. The remaining overspend of £6.2m is across a -2,503.7 -2,503.7 0.0 number of areas including to address staff vacancies, legal Funding (General Grant & Precept) services, professionalism and the Leading for London OVERALL MPS & MOPAC Total 0.0 -13.7 MOPAC Quarterly-13.7 ReportProgramme. 353 Revenue Supporting Information Police officer pay & overtime Police staff pay & overtime Officer pay £7.2m underspend relating to externally funded police Police staff pay £38.4m full year underspend and staff overtime £3.9m full year officers, with £27.1m of internally funded police officer pay overspend. underspend transferred to earmarked reserves Police staff pay Police officer pay The full year Police officer pay shows a £7.2m underspend against budget on externally funded police officers. As planned, £27.1m of full year police officer pay underspend which is internally funded has been transferred to earmarked reserves. The purpose of this reserve is to protect funding for medium term officer recruitment plans, and to provide £4.0m to meet next year’s cost (the full year effect) of the non- consolidated pay award granted to officers, which was announced in September 2017.

Police overtime The majority of police staff pay underspend in Territorial Policing is due to vacancies within Criminal Justice, Met Detention and in the Designated Detention Officers (DDOs), where a recruitment campaign is expected to yield sufficient numbers to cover these vacant posts and remove existing related pressures on overtime. There is also an underspend within the Forensic Health Nurses, which is an area under review as part of the One Met Model. The vacancies are being covered by the use of external contractors. The underspends were predominantly due to high turnover of staff coupled with delays in recruitment; realistic recruitment plans are in place and budgets for 2018/19 are more closely aligned to new staffing models where relevant.

The police staff overtime budget has overspent by £3.9m by year end with the majority As at the end of March the Police overtime budget was overspent by of the overspend due to vacancies in DDO posts, the recruitment campaign is expected £12.2m. to remove the pressures on overtime. There is also a police staff overtime overspend in The major driver of the requirement to spend above the original budget SC&O due to critical incidents and SO due to the increase in CT activity. in this area is the response and investigations following the five terrorist incidents in London and Manchester and additional costs incurred PCSO pay through investigations due to Grenfell Fire, and the resulting increase in Net position as at year end was a zero variance policing of public events. The other main drivers include a high level of police officer and staff vacancies, and £4.1m attributed to an significant Whilst the net position is a zero variance there is a £2m overspend in posts funded from increase in serious crime. In light of high demand, the Met continue to core grant and precept and vacancies in those posts funded by 3rd parties, mainly Roads review police overtime controls and expenditure and plan their response Traffic Policing Command (resulting in a £2.0m underspend, with a corresponding accordingly. reduction in income). MOPAC Quarterly Report 354 Revenue Supporting Information

Running costs Achievement against savings target £23.4m full year overspend During the 2017/18 planning process the MPS were required to deliver a net saving of The variance to budget against running costs are mainly £75m. Within this net saving figures was the growth for additional overtime, leaving a to do with activities within Met HQ. total of £82.1m savings to be delivered. By year end MPS delivered £74.8m of savings.

Running costs were over budget by £23.4m, due mainly This leaves £7.3m of savings which were not delivered. Of these, £2.2m relate to timing to an £11.2m increase in payments under the Business issues which are projected to be realised in 2018/19. There is a high risk of non-delivery Support Services contract, of which £8.4m is for a one- against the remaining £5.1m – mainly within Specialist Crime and Operations (SC&O). The off settlement, for which the MPS will receive a £3m 2017/18 savings are analysed in the table below. reduction in expenditure in future years, and c£2.2m for Planned Saving Forecast Saving Variation £m higher than anticipated recruitment volumes in the final £m £m quarter. Savings that are forecast to be delivered in full (high -69.0 -69.0 0.0 The remaining overspend of £6.2m is across a number confidence of delivery of savings) of areas including to address staff vacancies, legal services, professionalism and the Leading for London Savings with timing delivery problems (confidence in Programme. -8.0 -5.9 2.2 delivery of savings but with delays)

Income Savings with structural delivery problems -5.1 0.0 5.1 £7.2m full year over-recovery Total - MPS Savings 2017/18 -82.1 -74.8 7.3 There was additional income of £2.7m within Met Prosecutions from delivering driver awareness courses, Revenue Risks recovery of courts costs and provision of information to The status of the risks flagged throughout the year are as below; third parties for civil action, and £1.5m received from the settlement of a legal claim. The Met not receiving Special Grant from Government to cover for additional policing costs associated with Grenfell Tower: This risk was mitigated as the Met have received An additional £1.1m income was received from the funding to cover the costs of additional policing in 2017/18. College of Policing for the Direct Entry Superintendent course, £3.0m over achievement of income against the Additional contract costs in relation to a number of ongoing commercial and contractual budget relating to POCA proceeds. disputes: agreed costs have been reflected in the running costs total reported here. Further commercial issues will be managed through a facilitated mediation process. The over-recovery of income was offset to some extent by various under-recoveries including International MOPAC Quarterly Report 355 Protect and Prepare vacancies. Capital The full year capital programme provided for £268.0m of Full Year Full Year Spend expenditure. This was funded from a combination of MPS (£m) Full Year Projection Budget (£m) (£m) Variance (£m) borrowing, capital receipts, grants and other contributions. Transforming MPS Estate 85.3 294.3 209 Capital expenditure for the full year was £431.5m with an Over Programming - Property overspend of £163.5m. Services Capital Programme detail per area is as below: Property Services Total Property Services 85.3 294.3 209

NCTPHQ CT Policing Change Portfolio 28.5 13.1 -15.4 • Property Services - Property services position as at year end reflected spend above original budget of £209m. This Creating Business Support function of the future 0.5 0 -0.5 related to the decision to bring forward the purchase of Empress State Building by a few days from 2018/19 to Enhance Digital Policing for 2020 30.6 24 -6.6 2017/18. This was offset by a net £44m slippage against budget including relating to delays in programming to Improving Public Access and first align with the outcome of public access consultation and contact 5.1 2.5 -2.6 Optimising Response 15 11.7 -3.3 deferral of some police station refurbishments.

• NCTPHQ - NCTPHQ underspent by £15.4m as at year end. Reinforcing HQ, Improving Information Management 0.9 0.3 -0.6 This is mainly due to restrictions on CT capital grant Smarter Working 58.7 43.1 -15.6 funding available in 17/18. NCTPHQ are working with Home Office to seek flexibility in capital grant allocation. Transforming investigation and prosecution 33.7 17.7 -16 • Digital Policing - Digital policing underspent by £17.1m. Strengthening Local Policing 2 1.7 -0.3 These variances are largely attributed to an underspend of DP Core/Other 5.8 4.7 -1.1 £15.6m against the Smarter Working programme in relation to health and safety issues causing delays during CT Policing Change Portfolio 1.8 0 -1.8 building works buildings and £16m relating to data migration projects and Forensics implementation being Over Programming – Digital Policing -31.3 0 31.3 Digital Policing Total Digital Policing 122.8 105.7 -17.1 phased into 2018/19.

Delivering maximum commercial • Fleet Services - Fleet Services underspent by £13m against efficiency - Fleet 26.7 17.8 -8.9 budget. This related to delays in tendering and Strengthening our Armed Policing replacements of vehicles. The change in budget profile Fleet Capability 4.7 0.6 -4.1 including for armed policing capability does not have a Total Fleet Services 31.4 18.4 -13 detrimental operational impact on the delivery of policing. Total Capital Expenditure 268.0 MOPAC431.5 Quarterly163.5 Report 356 Capital Quarterly (£m) £325m Capital expenditure trend (£m) £300m

£432m £250m £400m £200m £300m £238m £199m £150m £177m £200m £150m £100m £100m £58m £47m £46m £50m £36m £0m £36m £27m £34m 13/14 14/15 15/16 16/17 17/18 £0m Annual Budget (£m) Actual (£m) 16/17 16/17 16/17 16/17 17/18 17/18 17/18 17/18 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Capital expenditure trend Breakdown by directorate (%) 120% The annual data shows that from 2014/15 to 2016/17 the MPS have underspent compared to the capital budget agreed at the 100% start of the year. This reflects the complexity, scale and ambition 8% 7% 4% 12% 12% 3% of the Met’s capital programme, which has historically resulted 6% 80% 24% 34% in a combination of project slippage and under delivery. 37% 42% 40% 60% In 2017/18, there was a £164m overspend above the original 40% budget owing to the purchase of the Empress State Building 68% 59% (ESB) being brought forward from 2018/19 to 2017/18. 51% 50% 20% 42% Excluding the ESB purchase, there was slippage of £87m, largely 0% relating to some delays to the estates programme to align with 13/14 14/15 15/16 16/17 17/18 the outcome of the public access consultation and the reprofiling of the timing of programmes in Digital Policing and Property Services Digital Policing Information NCTPHQ Fleet Services Other Fleet as detailed on the previous page.

• NCTPHQ – Counter Terrorism spend not included in 13/14 to 15/16 as the unit was not part of the MPS. • Since 2016/17 MPS became the legal owner of the function and areMOPAC the lead force.Quarterly Report 357 Revenue reserves Full Year Revenue Reserves Transfer Future Years Revenue Reserves Balances

Of the budgeted £60.9m reserves usage, General reserves Reserves being held by the Met have Earmarked Reserves been reduced significantly since the year end reserves usage was Total Closing Reserves Balance £52.4m. 2014/15 and are planned to be run down further over the next three years. 500 The overall revenue underspend as at 400 year end was £13.7m. The full year Earmarked reserves have fallen from underspend is transferred to reserves. 300 £373m at the end of 2014-15 (15% of 200 the net budget) to £154m at the end of The overall transfers from reserves was 100 2017-18 (6%). They are forecast to fall therefore a net of £38.7m in 2017/18. 0 to £100m by the end of 2020-21 (4%).

*Forecast figures. Subject to change in publication of Reserves Strategy

Breakdown of Earmarked Revenue Reserves Usage

2017/18 Opening Total Year Closing balance Transfers Balance The table shows the breakdown of earmarked reserves and planned usage in Total Reserves 239.6 -38.7 201.0 Breakdown 2017/18. Supporting OMM and Local Change 91.3 -64.8 26.5 2017/18 Police Officer Pay underspend - 27.1 27.1 Earmarked revenue reserves are being used to support the One Met model Property 21.8 -1.9 19.9 Operational Costs 12.1 -4.8 7.3 transformation programme which supports much-needed investment to replace Historical public inquires 9.6 - 9.6 outdated technology, improves the effectiveness of officers, increases Insurance 6.7 - 6.7 productivity and drives future efficiencies. Other earmarked (POCA) 7.4 -0.5 6.9 Improvements in Vetting 0.0 1.1 1.1 Business Group initiatives 13.8 -9.7 4.1 General reserves which are retained in order to accommodate unexpected Specifically funded for third parties 15.8 0.2 16.0 pressures are held at £47m (less than 2%). Specifically funded for third parties- airports 0.0 MOPAC 14.4 0.9 15.3 Forecast Underspend as at Q3 - 13.7 13.7 Subtotal Earmarked Reserves 192.9 -38.7 154.2 Earmarked reserves as a % of NRE 6% 6% General Reserve 46.6 - 46.6 MOPAC Quarterly Report 358 General reserves as a % of NRE 2% 2% MOPAC Commissioning

MOPAC Quarterly Report 359 MOPAC Budget The 2017/18 MOPAC gross budget totals £60.8m, with a net budget of £37.3m. This provides the capacity to deliver democratic services for policing oversight, and to commission other bodies to deliver crime and policing commitments in line with the Mayor’s Police and Crime Plan, published in March 2017. This commissioning function accounts for a significant proportion of the MOPAC budget, totalling in excess of £42.3m in 2017/18. MOPAC Position as at Quarter 4 Income Explanations of each income stream PPAF (Police Property Fund): Annual Full Year Variance The Police Property Act Fund is made up of monies received by the police from Cost category Budget Outturn the sale of certain property and cash coming into the possession of police, to be £m £m £m under the regulations for charitable purposes. Total Gross Expenditure 60.8 53.9 -6.9 Home Office PIF/PTF: Income The Home Office Police Transformation and Innovation Funds are intended to PPAF -2.1 0.0 2.1 transform policing by investing in digital technologies, creating a diverse and Home Office PIF/PTF -6.6 -6.2 0.4 flexible workforce and new capabilities to respond to changing crimes and Ministry of Justice -10.2 -10.2 - threats. Further detail on Home Office PIF/PTF is available on subsequent slides. DARA -0.6 -0.6 - Ministry of Justice: Reserves -3.8 0.9 4.7 The Ministry of Justice victims funding funds the victims commissioning services Other Income -0.27 -0.3 0.0 in London Total Net Expenditure 37.3 37.5 0.3 DARA (Directorate of Audit, Risk and Assurance): MOPAC’s outturn position shows an underspend of DARA is the lead provider of shared internal audit services across a diverse client £0.3m. base that includes; MOPAC, Metropolitan Police Service, London Fire Brigade and the Authority. DARA’s costs are recovered through this income. Many of the projects within MOPAC have multi- year delivery, most notably Local Crime Prevention Reserves: Fund (LCPF). The movement in reserves reflects the The budget had a planned drawdown from MOPAC reserves of £3.8m, which profiling of the delivery of services and application supports the delivery of time limited Police and Crime Plan priority services of PPAF funding into future years. MOPAC provide. This draw down was not required. Where this relates to reprofiling of commissioned services funding will be rolled forward to future years. 360 MOPAC Commissioning

MOPAC Commissioning Budgets Delivery of Police and Crime Priorities in 2017/18- highlights A Better Criminal Justice System £1.1m A better criminal justice system Our investments in this area during 2017/18 included over £10m of funding for services for victims and a further £1m for innovative programmes to tackle Keeping children and young reoffending rates in London, including work with prolific offenders and female £6.6m people safe offenders. This work has provided the foundation for the formal approval of the £16.6m Tackling violence against women Criminal Justice Devolution agreement with central government. Examples include: and girls • £5.7m for Victim Support to provide support services to victims £9.3m A better policing service for • £0.8m to support a more effective response to prolific offenders; London • £1m pilot of tagging technology to reduce alcohol related offending;

Standing together against Keeping Children and Young People Safe £8.7m hatred, intolerance and The Mayor has continued to invest in services for vulnerable young people and extremism those involved in crime. Examples include: • Funding for Information Sharing to Tackle Violence, London Gang Exit, and The Mayor’s Office for Policing and Crime’s role as a interventions in Major Trauma Centres commissioner has developed significantly since the creation • £0.5m on Empower programme extended to 16 boroughs in 2017/18 of the office, following the enactment of the Police Reform Tackling Violence Against Women and Girls (VAWG) and Social Responsibility Act 2011. In 2012/13 MOPAC Our programmes in 2017/18 included: commissioning budget was £23.6m; this has grown • £3.5m for London Rape Crisis Centres and the London Havens substantially to a budget of £42.3m in 2017/18. • £2.4m for Victim Support to provide specialist support for victims of domestic violence MOPAC’s commissioning has aided the development of • £1.3m to reduce the risk of repeat victimisation regional and local partnerships, levering in match funding A Better Policing Service for London with a focus on efficient and effective services. MOPAC has Continued investment within the Police Service during 2017-2018 has included the also put in place new approaches to commissioning, following: working more to develop consortia arrangements across • £1.3m funding to address substance misuse by providing drug testing in police the voluntary and statutory sectors as well as testing custody suites across London. alliance based commissioning models; putting the providers • £1.3m allocated from The London Crime Prevention Fund to support more at the forefront of service change and improvement. neighbourhood policing mostly allocated to local Anti-Social Behaviour projects. Standing Together Against Hatred, Intolerance and Extremism Within this £ [42.3m] roughly £[16.7]m is spent on LCFP. A Our programmes in 2017/8 included projects to tackle anti-Semitism, hate crime break down across PCP priorities is shown on slide 58. A against the LGBT+ community, and investing over £700,000 to develop an online further £[1]m is spent on Safer Neighbourhood Boards to hate crime hub. fund projects to help cut neighbourhood crimes and boost public confidence. MOPAC Quarterly Report 361 MOPAC Commissioning Innovation Budgets; Police Transformation Fund (PTF) Programme descriptions

17/18 Home 18/19 Home 19/20 Home Child House: Children who have been victims of sexual abuse or exploitation Full Year Project £m Office Office Office will be able to access a complete range of support services from dedicated Spend Award Award Award experts under one roof. This multi-agency approach will help gather better Child House 0.97 0.86 3.03 - evidence as well as offering longer term support to victims of child sexual abuse in the criminal justice system. Online Hate Crime Hub (tackling online hate crime) 0.21 0.21 - - Online Hate Crime Hub: A police unit to help tackle online hate crime and improve support for victims across the capital. Working across a wide range of AAMR (Alcohol Abstinence stakeholders these specially trained officers will help to identify, prevent and Monitoring Requirement) 0.55 0.40 - - investigate these crimes. Police Now 3.54 3.54 - - Transforming police training 0.41 0.28 0.65 0.33 AAMR (Alcohol Abstinence Monitoring Requirement): This programme Multi-agency stalking 0.20 0.14 2.09 1.93 provides electronic monitoring and compliance enforcing the legislation which Drive 0.45 0.45 1.34 1.57 requires an offender to abstain from alcohol for a fixed time of up to 120 days; Total 6.32 5.87 7.12 3.82 and be regularly tested to ensure compliance, as part of a Community Order or Included in overall commissioning budgets is the Innovation a Suspended Sentence Order. Budget, funded by the Police Transformation Fund (PTF). This is intended to transform policing by investing in digital Police Now: The programme aims to ‘transform communities, reduce crime technologies, creating a diverse and flexible workforce and and increase the public’s confidence in policing’, in particular by attracting high new capabilities to respond to changing crimes and threats. performing graduates who might not otherwise consider a career in policing. Forces and PCC’s submit expressions of interest and subsequent bids to apply for funding for 2018/19 from the Transforming Police Training: Working alongside College of Policing, this fund. The projects involve high levels of collaboration programme focuses on strengthening the training and development provision between PCC’s and other partners. This is a multi-year fund, for police officers. with funding covering the financial years 2017 to 2020. Multi-agency stalking: Improving responses to stalking across the criminal The above tables lists the current projects being led by justice system and the health sector through rehabilitative treatment for MOPAC as the lead PCC, with the funding allocations up to stalkers 2020. New funding from 2018/19 onwards is focused on some significant national transformation programmes Drive: An innovative response to domestic abuse that aims to reduce the covering digital, commercial and specialist capabilities; the number of child and adult victims of domestic abuse by deterring perpetrator MPS is playing a full part in these programmes. MOPACbehaviour. Quarterly Report 362 London Crime Prevention Fund 2017/18 Fund Allocation across Boroughs 2017/18 Fund Allocation across PCP Boroughs Total Allocation 17/18 areas Barking and Dagenham £640,000 Children and young Barnet £457,406 people Bexley £299,400 Brent £591,429 Hate crime and Bromley £350,000 extremism £5,521,093 £5,325,717 Camden £528,000 Neighbourhood Croydon £708,498 policing Ealing £596,363 Enfield £523,581 Violence against Greenwich £567,832 women and girls £494,007 Hackney £870,000 £4,038,770 Hammersmith and Fulham £444,043 Wider Criminal Justice £1,397,997 Haringey £781,000 System Harrow £232,000 Havering £313,502 The London Crime Prevention Fund enables MOPAC to continue to support Hillingdon £490,468 local community safety and prevention services whilst also recognising that Hounslow £446,070 some London challenges relating to the Police and Crime Plan priorities could Islington £645,524 be better addressed through greater collaboration. This approach will Kensington and Chelsea £325,640 Kingston upon Thames £165,425 encourage the co-design, co-commissioning and co-delivery of services, Lambeth £680,613 provide efficiencies from joining up services across areas and providers and Lewisham £751,500 ensure that Londoners have access to the services they need. The fund strikes Merton £220,943 a balance between maintaining crucial local programmes while supporting Newham £831,796 collaborative work between different areas and organisations. Redbridge £391,000 Richmond upon Thames £145,500 There are other sources of funding available against the above priorities. For Southwark £709,000 example, against the Hate crime and Extremism PCP priority, the Met and Sutton £235,428 MOPAC have developed an Online Hate Crime Hub which is supported by Tower Hamlets £806,230 Waltham Forest £590,433 MOPAC and up to Quarter 4, the Police Innovation Fund. Wandsworth £543,000 Westminster £895,961 MOPAC has allocated £16.8m in 2017/18 to the LCPF and has allocated a Grand Total £16,777,584 further £15.7m in 2018/19. In our future reports MOPAC will provide further 363 information on this spend and other areas of commissioning. MOPAC Quarterly Report 364