PROJECT MANAGEMENT for DEVELOPMENT ORGANIZATIONS Development Project Management
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Planning for Organization Development in Operations Control Centers
Federal Aviation Administration DOT/FAA/AM-12/6 Office of Aerospace Medicine Washington, DC 20591 Planning for Organization Development in Operations Control Centers Linda G. Pierce Clara A. Williams Cristina L. Byrne Darendia McCauley Civil Aerospace Medical Institute Federal Aviation Administration Oklahoma City, OK 73125 June 2012 Final Report OK-12-0025-JAH NOTICE This document is disseminated under the sponsorship of the U.S. Department of Transportation in the interest of information exchange. The United States Government assumes no liability for the contents thereof. ___________ This publication and all Office of Aerospace Medicine technical reports are available in full-text from the Civil Aerospace Medical Institute’s publications Web site: www.faa.gov/library/reports/medical/oamtechreports Technical Report Documentation Page 1. Report No. 2. Government Accession No. 3. Recipient's Catalog No. DOT/FAA/AM-12/6 4. Title and Subtitle 5. Report Date Planning for Organization Development in Operations Control Centers June 2012 6. Performing Organization Code 7. Author(s) 8. Performing Organization Report No. Pierce LG, Williams CA, Byrne CL, McCauley D 9. Performing Organization Name and Address 10. Work Unit No. (TRAIS) FAA Civil Aerospace Medical Institute P.O. Box 25082 11. Contract or Grant No. Oklahoma City, OK 73125 12. Sponsoring Agency name and Address 13. Type of Report and Period Covered Office of Aerospace Medicine Federal Aviation Administration 800 Independence Ave., S.W. Washington, DC 20591 14. Sponsoring Agency Code 15. Supplemental Notes Work was accomplished under approved task AM-B-11-HRR-523 16. Abstract The first step in a proposed program of organization development (OD) was to assess organizational processes within the Technical Operations Services (TechOps) Operations Control Centers (OCCs). -
Project Management © Adrienne Watt
Project Management © Adrienne Watt This work is licensed under a Creative Commons-ShareAlike 4.0 International License Original source: The Saylor Foundation http://open.bccampus.ca/find-open-textbooks/?uuid=8678fbae-6724-454c-a796-3c666 7d826be&contributor=&keyword=&subject= Contents Introduction ...................................................................................................................1 Preface ............................................................................................................................2 About the Book ..............................................................................................................3 Chapter 1 Project Management: Past and Present ....................................................5 1.1 Careers Using Project Management Skills ......................................................................5 1.2 Business Owners ...............................................................................................................5 Example: Restaurant Owner/Manager ..........................................................................6 1.2.1 Outsourcing Services ..............................................................................................7 Example: Construction Managers ..........................................................................8 1.3 Creative Services ................................................................................................................9 Example: Graphic Artists ...............................................................................................10 -
Computer Organization and Architecture Designing for Performance Ninth Edition
COMPUTER ORGANIZATION AND ARCHITECTURE DESIGNING FOR PERFORMANCE NINTH EDITION William Stallings Boston Columbus Indianapolis New York San Francisco Upper Saddle River Amsterdam Cape Town Dubai London Madrid Milan Munich Paris Montréal Toronto Delhi Mexico City São Paulo Sydney Hong Kong Seoul Singapore Taipei Tokyo Editorial Director: Marcia Horton Designer: Bruce Kenselaar Executive Editor: Tracy Dunkelberger Manager, Visual Research: Karen Sanatar Associate Editor: Carole Snyder Manager, Rights and Permissions: Mike Joyce Director of Marketing: Patrice Jones Text Permission Coordinator: Jen Roach Marketing Manager: Yez Alayan Cover Art: Charles Bowman/Robert Harding Marketing Coordinator: Kathryn Ferranti Lead Media Project Manager: Daniel Sandin Marketing Assistant: Emma Snider Full-Service Project Management: Shiny Rajesh/ Director of Production: Vince O’Brien Integra Software Services Pvt. Ltd. Managing Editor: Jeff Holcomb Composition: Integra Software Services Pvt. Ltd. Production Project Manager: Kayla Smith-Tarbox Printer/Binder: Edward Brothers Production Editor: Pat Brown Cover Printer: Lehigh-Phoenix Color/Hagerstown Manufacturing Buyer: Pat Brown Text Font: Times Ten-Roman Creative Director: Jayne Conte Credits: Figure 2.14: reprinted with permission from The Computer Language Company, Inc. Figure 17.10: Buyya, Rajkumar, High-Performance Cluster Computing: Architectures and Systems, Vol I, 1st edition, ©1999. Reprinted and Electronically reproduced by permission of Pearson Education, Inc. Upper Saddle River, New Jersey, Figure 17.11: Reprinted with permission from Ethernet Alliance. Credits and acknowledgments borrowed from other sources and reproduced, with permission, in this textbook appear on the appropriate page within text. Copyright © 2013, 2010, 2006 by Pearson Education, Inc., publishing as Prentice Hall. All rights reserved. Manufactured in the United States of America. -
Employee Management Techniques Transient Fads Or Trending Fashions
Employee-management In this theory development case study, we focus on the Techniques: Transient relations across recurrent waves in the amount and kind of language promoting and diffusing, and then demoting Fads or Trending and rejecting, management techniques—techniques for Fashions? transforming the input of organizational labor into organi- zational outputs. We suggest that rather than manifesting Eric Abrahamson themselves as independent, transitory, and un-cumulative Columbia University fads, the language of repeated waves cumulates into Micki Eisenman what we call management fashion trends. These trends are protracted and major transformations in what man- Baruch College agers read, think, express, and enact that result from the accumulation of the language of these consecutive waves. For the language of five waves in employee-man- agement techniques—management by objectives, job enrichment, quality circles, total quality management, and business process reengineering—we measure ratio- nal and normative language suggesting, respectively, that managers can induce labor financially or psychologically. The results reveal a gradual intensification in the ratio of rational to normative language over repeated waves, sug- gesting the existence of a management fashion trend across these techniques. Lexical shifts over time, howev- er, serve to differentiate a fashion from its predecessor, creating a sense of novelty and progress from the earlier to the later fashions. Scholars have recognized for a long time now that so-called fads or fashions affect management techniques (Sumner, 1959), those linguistic prescriptions for how to transform organizational inputs into organizational outputs (Ghaziani and Ventresca, 2005). The “balanced score card” label, for exam- ple, denotes language prescribing behaviors necessary to transform certain financial and non-financial results into multi- dimensional measures of organizational performance. -
The Customer Differential
Concentrated Knowledge™ for the Busy Executive • www.summary.com Vol. 23, No. 11 (3 parts) Part 3, November 2001 • Order # 23-28 FILE: MANAGEMENT STRATEGIC ® The Complete Guide to Implementing CRM THE CUSTOMER DIFFERENTIAL THE SUMMARY IN BRIEF One company took 12 months and 12 employees to institute a data warehousing project as part of a corporate-wide customer relationship man- agement (CRM) effort, without any appreciable results. Another company By Melinda Nykamp was stymied by the incredible complexities of the processes needed in its CRM effort and had to put the effort on hold almost a year before the right data collection and storage systems were in place. Any company that has CONTENTS begun to implement a CRM plan knows it can be a time-consuming task Defining Customer involving a multitude of business processes and infrastructure dependen- Relationship Management cies; much broader organizational change than initially thought; and exten- Pages 2, 3 sive learning of customer-centric and data-driven marketing concepts. CRM: An Integrated Nevertheless, although it might be easy to dismiss CRM as just another Approach management fad, there are some compelling reasons to take another look at Page 3 this trend. CRM Requires Complete First, customers — aided by the technology of the Internet, in particular Transformation — have much more power and influence than ever before. Customers today Of the Company Pages 3, 4 have higher expectations on service, price and delivery. Second, advances in computer systems are giving companies the ability The Case for CRM to collect and analyze specific, up-to-the-minute customer data. -
Performance Management at R&D Organizations
MTR090189 MITRE TECHNICAL REPORT Performance Management at R&D Organizations Practices and Metrics from Case Examples Carolyn Kahn Sheila McGourty In support of: • FY 2009 Sponsor Performance Management Investigations (POCs: K. Buck and M. Steinbach) • FY 2009 CEM Stakeholder-Driven Performance Management MOIE (POCs: L. Oakley-Bogdewic and K. Buck) April 2009 This page intentionally left blank. MTR090189 MITRE TECHNICAL REPORT Performance Management at R&D Organizations Practices and Metrics from Case Examples Dept. No.: E520 Carolyn Kahn Project No.: 1909M140-AA Sheila McGourty The views, opinions and/or findings contained in this report are those of The In support of: MITRE Corporation and should not be construed as an official government position, • FY 2009 Sponsor Performance Management policy, or decision, unless designated by Investigations (POCs: K. Buck and M. Steinbach) other documentation. • FY 2009 CEM Stakeholder-Driven Performance Approved for public release; Management MOIE (POCs: L. Oakley-Bogdewic and distribution unlimited. K. Buck) Case #09-2188 ©2009 The MITRE Corporation. April 2009 All Rights Reserved. 3 Abstract Performance management supports and enables achievement of an organization and/or program's strategic objectives. It connects activities to stakeholder and mission needs. Effective performance management focuses an organization or program to achieve optimal value from the resources that are allocated to achieving its objectives. It can be used to communicate management efficiencies and to show transparency of goal alignment and resource targeting, output effectiveness, and overall value of agency outcomes or progress toward those outcomes. This paper investigates performance management from the perspective of research and development (R&D) organizations and programs. -
Learning Organization: a Fine Example of a Management Fad | BEH
Learning organization: a fine example of a management fad | BEH: www.beh.pradec.eu Peer-reviewed and Open access journal BEH - Business and Economic Horizons ISSN: 1804-5006 | www.academicpublishingplatforms.com Volume 14 | Issue 3 | 2018 |pp.477-487 The primary version of the journal is the on-line version DOI: http://dx.doi.org/10.15208/beh.2018.34 Learning organization: A fine example of a management fad Slobodan Adžić Arab Open University, Kuwait corresponding e-mail: sadzic[at]aou(dot)edu{d}.kw address: Arab Open University, 6 St, Al-Ardiya, Kuwait Abstract: The management theories of no practical value are known as management fads. One of those management fads - which is the focus of this research - is learning organization. There is sufficient evidence in English literature to conclude that learning organization is a management fad. The aim of this paper is to present the ample evidence that learning organization is a management fad. The maximum number of the research paper with the subject of learning organization was made in the late 1995 and the typical bell- shaped curve of the management fad is evident. In contrast to the world trend, a content analysis of Serbian journals discovered that a typical pick of a bell-shaped curve of papers covering the topic of learning organi- zation was 17 years later. It is argued in this paper that the learning organization phenomenon, as a norma- tive or prescriptive theory, should be abandoned in the academic world altogether. The learning organization fad is a phenomenon with low practical applicability, a phenomenon of a little value for further development in the management research. -
Implementing Concurrent Engineering and QFD Method to Achieve Realization of Sustainable Project
sustainability Article Implementing Concurrent Engineering and QFD Method to Achieve Realization of Sustainable Project Lidija Rihar and Janez Kušar * Faculty of Mechanical Engineering, University of Ljubljana, SI-1000 Ljubljana, Slovenia; [email protected] * Correspondence: [email protected] Abstract: In this paper, we present the impact of concurrent engineering strategies, methods, and tools on product sustainability. Concurrent engineering can be used to achieve the primary goals of a product realization project: lower costs, shorter times, high quality, and increasing value. Currently, it is important that new products also meet product sustainability goals, such as economic, environmental, and social goals. The sustainability of a product can be influenced the most in the early stages of product development, so in this paper, we present a customized quality function deployment (QFD) method called the house of sustainability, which translates sustainability requirements into technical solutions for a product. A seven-step process for implementing a sustainable product realization project is also proposed, in which the house of sustainability is one of the most important tools. The proposed process is illustrated with an example of a concurrent product realization project in engineering to order production. Keywords: concurrent engineering; product sustainability; production sustainability; new product development; QFD Citation: Rihar, L.; Kušar, J. 1. Introduction Implementing Concurrent Sustainability has lately become one of the key features of new products. Sustainabil- Engineering and QFD Method to ity implies product properties that characterize it from the idea, through development, Achieve Realization of Sustainable production, use, and maintenance, to the end of the life of the product (disposal). -
The Implications of the Organizational Development and Change Supply Chain for ODC As an Academic Discipline
University of Pennsylvania ScholarlyCommons Building ODC as an Academic Discipline (2006) Organizational Dynamics Conferences May 2006 The Implications of the Organizational Development and Change Supply Chain for ODC as an Academic Discipline Martin F. Stankard University of Pennsylvania, [email protected] Follow this and additional works at: https://repository.upenn.edu/od_conf_2006 Stankard, Martin F., "The Implications of the Organizational Development and Change Supply Chain for ODC as an Academic Discipline" (2006). Building ODC as an Academic Discipline (2006). 11. https://repository.upenn.edu/od_conf_2006/11 Academy of Management, Organization Development and Change Division, "Building ODC as an Academic Discipline," 7-8 April 2006. This paper is posted at ScholarlyCommons. https://repository.upenn.edu/od_conf_2006/11 For more information, please contact [email protected]. The Implications of the Organizational Development and Change Supply Chain for ODC as an Academic Discipline Comments Academy of Management, Organization Development and Change Division, "Building ODC as an Academic Discipline," 7-8 April 2006. This working paper is available at ScholarlyCommons: https://repository.upenn.edu/od_conf_2006/11 WORKING PAPER MFS-003 DATE: June 23, 2006 PAGE: 1 Implications of a “Supply Chain for ODC as an Academic Discipline The Conference on Organizational Development and Change (ODC) As An Academic Discipline, April 7- 8 2006 International House, University of Pennsylvania Philadelphia, PA By Martin F. Stankard, Affiliated Faculty Center for Organizational Dynamics, School of Arts and Sciences, University of Pennsylvania, Philadelphia, PA [email protected] ABSTRACT This article presents and expands upon the idea of an “ODC Supply Chain” which Dominck Volini of Right Management Consultants and the University of Pennsylvania presented during an Organizational Development and Change Management (ODC) Conference break out session. -
Organizational Change and Development Chapter 12
Organizational Change and Development Chapter 12 ORGANIZATIONAL CHANGE AND DEVELOPMENT Introduction Change is a constant, a thread woven into the fabric of our personal and professional lives. Change occurs within our world and beyond -- in national and international events, in the physical environment, in the way organizations are structured and conduct their business, in political and socioeconomic problems and solutions, and in societal norms and values. As the world becomes more complex and increasingly interrelated, changes seemingly far away affect us. Thus, change may sometimes appear to occur frequently and randomly. We are slowly becoming aware of how connected we are to one another and to our world. Organizations must also be cognizant of their holistic nature and of the ways their members affect one another. The incredible amount of change has forced individuals and organizations to see “the big picture” and to be aware of how events affect them and vice versa. Organizational development (OD) is a field of study that addresses change and how it affects organizations and the individuals within those organizations. Effective organizational development can assist organizations and individuals to cope with change. Strategies can be developed to introduce planned change, such as team-building efforts, to improve organizational functioning. While change is a “given,” there are a number of ways to deal with change -- some useful, some not. Organizational development assists organizations in coping with the turbulent environment, both internally and externally, frequently doing so by introducing planned change efforts. Organizational development is a relatively new area of interest for business and the professions. While the professional development of individuals has been accepted and fostered by a number of organizations for some time, there is still ambiguity surrounding the term organizational development. -
Microcomputers: NQS PUBLICATIONS Introduction to Features and Uses
of Commerce Computer Science National Bureau and Technology of Standards NBS Special Publication 500-110 Microcomputers: NQS PUBLICATIONS Introduction to Features and Uses QO IGf) .U57 500-110 NATIONAL BUREAU OF STANDARDS The National Bureau of Standards' was established by an act ot Congress on March 3, 1901. The Bureau's overall goal is to strengthen and advance the Nation's science and technology and facilitate their effective application for public benefit. To this end, the Bureau conducts research and provides; (1) a basis for the Nation's physical measurement system, (2) scientific and technological services for industry and government, (3) a technical basis for equity in trade, and (4) technical services to promote public safety. The Bureau's technical work is per- formed by the National Measurement Laboratory, the National Engineering Laboratory, and the Institute for Computer Sciences and Technology. THE NATIONAL MEASUREMENT LABORATORY provides the national system of physical and chemical and materials measurement; coordinates the system with measurement systems of other nations and furnishes essential services leading to accurate and uniform physical and chemical measurement throughout the Nation's scientific community, industry, and commerce; conducts materials research leading to improved methods of measurement, standards, and data on the properties of materials needed by industry, commerce, educational institutions, and Government; provides advisory and research services to other Government agencies; develops, produces, and -
Development of a Multi-Bus Platform for Automation Testbed
A Master Thesis Work in Electronics Development of a Multi‐bus platform for automation testbed By Lukas Knapik and Mathias Isaksson Examiner: Professor Lars Asplund, Mälardalens University Supervisor: Martin Ekström, PhD Student in Electronics, Mälardalen University Dan Olsson, M.SC Physics, Infotiv AB Lukas Knapik Mathias Isaksson 070‐7124691 073‐8079350 [email protected] [email protected] Mälardalen University, Västerås 2010‐02‐17 Development of a Multi‐bus platform for automation testbed Master Thesis CEL505 ABSTRACT The task for this thesis was to develop, construct and evaluate a multi‐bus communication system, connected to a PC via USB and capable of communicating in CAN, I2C and SPI and develop drivers for it in National Instruments LabVIEW. In the beginning a study was made of the communication buses followed by an investigation of what type of hardware that could accomplish this task. A microcontroller unit was selected and programmed in MikroElektronika MikroC Pro v.3.2 to act as the interface between the communication busses and PC. A PCB prototype of the system was constructed by using Eagle Cad software v.5.6.0. General drivers for this system where created in LabVIEW v.8.6.1 so the end‐user simply can create their own applications and control the compatible hardware depending on their type of purposes. The system was tested on criteria’s such as: speed, power consumption, burst performance and transmission length depending on which communication bus was used. Lukas Knapik, Mathias Isaksson Mälardalen University, Västerås 2010‐02‐17 Development of a Multi‐bus platform for automation testbed Master Thesis CEL505 ACKNOWLEDGEMENTS We would like to thank Infotiv AB for giving us the opportunity to do this thesis.