Prepared for:

Sacramento County Sacramento County Dept of Transportation South County Transit Link Short 906 G St, Suite 510 Sacramento, CA Range Transit Plan Amendment 916.355.7200 for FY 2008-09 through FY 2012-13 www.saccounty.net

Prepared By

1415 L St, Suite 300 Sacramento, CA

916.321.9000 www.sacog.org

Table of Contents

Executive Summary ...... v Introduction ...... 1 Background ...... 1 Reason for Proposed Service Changes ...... 2 Highway 99 Service ...... 2 Delta Route Service ...... 2 Proposed Sacramento Commuter Service ...... 3 Required Farebox Recovery Ratio ...... 3 Access to Education, Job Opportunities, and Medical Services ...... 3 Future Areas of Study ...... 4 Public Outreach ...... 5 On-Board Survey ...... 5 Public Survey ...... 5 Highway 99 Service ...... 6 Service Alternatives...... 6 Funding ...... 7 Recommended Service Alternative ...... 8 Procedures for Implementing Recommendations ...... 9 Delta Route ...... 9 Delta Route Review ...... 9 Evaluation of Cost and Ridership ...... 11 Discussion of Alternatives ...... 12 Alternative Schedules ...... 13 Alternative 1 ...... 13 Alternative 2 ...... 13 Alternative 3 ...... 14 Other Alternatives ...... 14 Recommendations ...... 15 Sacramento Commuter Service ...... 16 Service Alternatives...... 16 Comparison of Alternatives 3 and 4 ...... 18 Recommended Service Alternative ...... 18 South County Transit Link Short Range Transit Plan Amendment Page i

Service Funding ...... 18 Funding Alternative 1 ...... 18 Funding Alternative 2 ...... 19 Necessary Considerations for Funding Alternatives ...... 19 Performance Metrics ...... 21 Type of Vehicle to Be Used ...... 22 Funding Agreement for Delta Breeze Service to Isleton ...... 26 History of Agreement ...... 26 Recommendation ...... 26 SCT/Link System Fare Structure ...... 27 Fare Structure Review ...... 27 Highway 99 Service Fares ...... 27 Delta Route Fares ...... 28 Commuter Service Fares ...... 29 Future Community Outreach Efforts ...... 31 Procedures for Implementing Recommendations ...... 32 Recommendations ...... 33 Highway 99 Service ...... 33 Proposed Schedule ...... 33 Delta Route ...... 33 Funding of the Service ...... 34 Proposed Schedule ...... 34 Funding Agreement for Delta Breeze Service to Isleton ...... 34 Commuter Service ...... 34 Proposed Schedule ...... 34 Type of Vehicle ...... 34 Fare Structure ...... 35 Dial-a-Ride Service ...... 35 Highway 99 Service ...... 35 Delta Route ...... 35 Commuter Service ...... 35 Public Outreach ...... 36

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List of Tables Table 1. Highway 99 Cost Projections……………………………………………... 8 Table 2. Delta Route Ridership and Farebox Recovery ...... 12 Table 3. Delta Route Passenger Counts ...... 13 Table 4. SACOG Estimate for Commuter Service ...... 21 Table 5. E-tran Estimate for Commuter Service ...... 21 Table 6. Private Contractor Estimate for Commuter Service ...... 22 Table 7. Storer Coachways Contractor Estimate for Commuter Service ...... 22 Table 8. Commuter Cost Projections……………………………………………….. 23 Table 9. Higher Commuter Cost Projections……………………………………….. 23 Table 10. Highway 99 Service: Existing Fares Based on Origin-Destination ...... 28 Table 11. Highway 99 Service: Proposed Fares Based on Origin-Destination ...... 29 Table 12. Delta Route: Existing Fares Based on Origin-Destination ...... 29 Table 13. Delta Route: Proposed Fares Based on Origin-Destination ...... 29 Table 14: Commuter Service: Proposed Fares ...... 30 Table 15: Sacramento Commuter Service Fares from Regional Operators ...... 31 Table 16. Highway 99 Service: Recommended Fares Based on Origin-Destination 36 Table 17. Delta Route: Recommended Fares Based on Origin-Destination ...... 36 Table 18: Commuter Service: Recommended Fares ...... 37

List of Figures

Figure 1. Draft Schedule for Alternative 4 ...... 9 Figure 2. Existing Delta Route Schedule ...... 10 Figure 3. Delta Route Passengers per Vehicle Service Hour ...... 11 Figure 4. Delta Route Farebox Recovery ...... 11 Figure 5. Alternative Delta Route Schedule 1 ...... 14 Figure 6. Alternative Delta Route Schedule 2 ...... 15 Figure 7. Alternative Delta Route Schedule 3 ...... 15 Figure 8. Galt Employment Destinations ...... 17 Figure 9. Draft Schedule for Alternative 4 ...... 34 Figure 10. Alternative Delta Route Schedule 1 ...... 35

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Appendices A. Galt Employment Destinations ACS Data B. SCT/Link Rider Survey C. SCT/Link Rider Survey Results D. Galt Public Survey E. Galt Public Survey Results F. Map for Sacramento Commuter Service Alternative 4 G. Public Hearing Minutes H. Responses to Public Hearing Comments I. Walmart Site Plan J. SCT/Link Operating Data FY 2010-11

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Executive Summary This transit planning document update has been prepared for Sacramento County and the City of Galt to update the existing management tool and policy guidelines adopted in February 2008. The report includes recommendations and implementation plans intended to improve the farebox recovery ratio for the South County Transit Link system through the strengthening of connections on existing lines, reduction of redundant service, and introduction of a service to increase ridership amongst choice riders. It also aims to increase access to education, employment, medical services, and recreational opportunities. Additionally, this report serves to record previously undocumented agreements between Isleton and the City of Rio Vista, an outside jurisdiction, to provide transit service.

The report analyzes services provided by SCT/Link—the Delta Route, the Highway 99 Service—and services previously recommended for implementation. It examines the existing fare structure and proposes a modified structure to encourage ridership and increase revenue. Lastly, it recognizes the need for a public outreach/marketing plan to publicize the system improvements.

Public Outreach To assess the interest in modifying the Highway 99 Service and implementing the proposed commuter service to Sacramento, a survey was distributed to SCT/Link transit riders on the Highway 99 Service for one week in November 2010. Another survey was created and disseminated during the month of February 2011 to learn about Galt residents’ interest in the proposed commuter service and in changing the transit stops on the Highway 99 Service. The results from both surveys were applied to the analysis of and subsequent recommendations for the Highway 99 Service and the proposed commuter service.

Highway 99 Service An analysis was performed on the existing Highway 99 Service to determine if it was possible to strengthen ridership beyond the existing levels. The recommendation was developed using information from the transit-rider and public surveys and discussions with the contract operator, City of Galt and County of Sacramento staff, and elected officials from both jurisdictions. It is recommended to move the Elk Grove Boulevard transit stop to Cosumnes River College and to move the Florin Mall Transit Center stop to the Kaiser Hospital in South Sacramento.

Proposed Commuter Service A commuter service connecting Galt with Downtown Sacramento was proposed in the most recent SRTP. The route recommended in this report provides access not only to employment along 9th, L, I, and Q Streets, but also provides access to medical shuttles from the 29th Street light rail station and connects with routes that access California State University, Sacramento. To encourage ridership by commuters and other Galt residents, the service is recommended to operate with three runs per weekday: one morning, one midday, and one evening.

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Delta Route The Delta Route is a low-performing rural route connecting communities in the Delta with the City of Galt and the City of Lodi. An analysis was performed on the Delta Route to determine if it was possible to strengthen ridership beyond the current levels. The recommended method to improve ridership and farebox recovery ratio is to eliminate the direct link between Isleton and Lodi while increasing the frequency of connections between Isleton and Galt. Additionally, it is recommended that the service operate on a demand-responsive basis to eliminate occurrences of zero-passenger runs.

Fare Structure Fare structure was examined for each of the routes studied (Highway 99 Service, proposed commuter, and Delta Route). The recommended fares are presented as an alternative to the current Delta Route fare and the current fare structure for the Highway 99 Service, and for the proposed commuter route to downtown Sacramento. The recommended fares are aimed at improving ridership along with the improved service connections to begin to build a lasting base ridership to increase the farebox recovery rate of the system.

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Introduction Background South County Transit Link (SCT/Link) provides transit service for the residents of Galt and the southern portion of Sacramento County. The situation in South Sacramento County has changed since the completion of the SCT/Link Short Range Transit Plan (SRTP) in 2008, necessitating review of the recommendations from the planning document as well as an evaluation of topics not originally considered in the SRTP. This update to the SRTP serves to provide information crucial to the efficient operations of SCT/Link: detailed information to implement previous recommendations; improvements to service reflecting public comments and changing conditions; modifications to bring SCT/Link closer to achieving performance metrics; and documentation to honor agreements between the City of Isleton and an outside transit operator, the Rio Vista Breeze.

Sacramento County and the City of Galt provide administration and funding for SCT/Link, which provides three services: dial-a-ride service in the City of Galt and Herald; the Delta Route, a fixed route/deviation request service linking communities in the Delta to Galt and Lodi; and the Highway 99 Service, a fixed route service connecting the City of Galt with the cities of Lodi, Elk Grove, and South Sacramento. The services are operated by Storer Transportation under contract with Sacramento County. A separate contract calls for the City of Galt to pay 60% of the cost of service while the County pays 40% of the cost. This arrangement is based upon the historical ridership split between County-based riders and City-based riders.

The dial-a-ride service in Galt and Herald operates Monday through Saturday and requires 24-hour advance scheduling. The Delta Route is a Monday through Friday fixed route service, which also provides deviated service to Courtland and Hood as requested, and picks up passengers unable to travel to the designated bus stops. The Highway 99 Service is a Monday through Friday fixed route service originating at the Lodi Transit Center in Lodi and stopping at the City Hall in Galt, Elk Grove Boulevard in Elk Grove, and Florin Road and 65th Street in Sacramento. The Highway 99 Service provides connections to e-tran bus routes in Elk Grove and Sacramento Regional Transit bus routes in Sacramento and the Grape Line bus system in Lodi.

SCT/Link operates out of a leased space on Industrial Boulevard in Galt. This space is used to dispatch vehicles, receive calls for dial-a-ride services, and provide light maintenance for the vehicles used. The fleet of vehicles is owned by the County of Sacramento and the City of Galt. Each vehicle, typically referred to as a “cutaway”, has a capacity of 18-seated passengers with two wheelchair positions.

The service provided by SCT/Link is funded with a combination of local, state and federal funds. The local funds consist of Transportation Development Act funds (TDA) from two sources: Local Transportation Funds (LTF) and State Transit Assistance Funds (STA). Sacramento County uses the LTF funds to support the operations of the transit service and the STA funds for capital bus replacements. The City of Galt uses LTF funds

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for transit operations, bicycle and pedestrian related improvements, and to fund roadway maintenance in the City. In the past Galt has also used STA funds for capital improvements and transit operations.

This update recommends a series of service changes to improve rider connections. One recommended change is for the Highway 99 Service’s stops in Elk Grove and Sacramento be moved to locations with stronger destinations. A commuter service between Galt and Sacramento is recommended to increase access to jobs, advancement opportunities and other amenities in the Sacramento urbanized area. The report recommends that the Delta Route cease direct service to Lodi and increase frequency of service between Galt, Isleton, and other Delta communities. In addition to the recommended service changes, a new fare structure is recommended to increase the ease of traveling on SCT/Link routes. Public outreach methods are also recommended to increase awareness of proposed new services and existing, underutilized services. Reason for Proposed Service Changes Highway 99 Service Since the route and schedule were adopted, demographic and economic changes, new development, and other profile-altering changes have occurred in cities along the route, prompting an evaluation of the current Highway 99 Service. As part of ongoing technical assistance and outreach, SACOG assisted the county and city in evaluating potential service changes and improvements to the current network. Through examining the recent development of new destinations along the Highway 99 corridor, surveying members of the public in Galt and current SCT/Link riders, reviewing recommendations from the Sacramento County Short Range Transit Plan (SRTP), and incorporating public comments from the Unmet Transit Needs process, four alternatives to the existing Highway 99 Service were developed. These alternatives are discussed on page 6 in section “Highway 99 Service”. Delta Route Service The Delta Route service operates Monday-Friday between Galt, the Delta, Isleton and Lodi. It provides lifeline transportation 1for residents in the Delta to reach services in Galt and Lodi. The service has experienced low productivity due to the limited number of potential riders, primarily agricultural and rural land use along the route and the long distances between communities. The 50-mile distance of the route, rural nature of the area, and distances between stops from Isleton to Lodi negatively affects the ridership and related operating statistics of the route. Elimination of direct service between Isleton and Lodi will provide enhanced service between Isleton, Delta communities and Galt with connections to Lodi.

The recommended service changes in this plan will reduce the amount of non-productive, low or no ridership operations for the Delta Route by providing a prior-request system that will allow the bus to operate only if a passenger along the route has requested the

1 Lifeline transportation is a level of transportation that allows for travel to a destination but does not achieve a level of service convenience that will attract riders who have other means of transportation to the destination. South County Transit Link Short Range Transit Plan Amendment Page 2

service. This will eliminate the occurrence of empty operations and will boost the farebox recovery ratio. By eliminating the operation of routes without passengers, the recommended service changes will also increase the passengers per service hour. Proposed Sacramento Commuter Service The proposed Sacramento Commuter Service is a direct result of the 2008 Sacramento County Short Range Transit Plan (SRTP) recommendation. The commuter route aims to improve access to employment, medical, educational, service, and recreational opportunities for Galt residents.

The commute service included in the 2008 SRTP calls for a single round trip to Downtown Sacramento with one morning and one afternoon trip. The analysis conducted as part of the current service planning effort supports a minimum of three round trips per weekday, including one mid-day round trip. Required Farebox Recovery Ratio According to the California Transportation Development Act, the transit service in the City of Galt is required to operate with a 20% “farebox recovery ratio”, meaning the passengers’ payments to the transit operator must account for 20% of the total service costs. For service provided to the County of Sacramento outside of Galt, a 10% farebox recovery ratio is required. The 10% rate is due to the rural nature of the County served by SCT/Link. The 20% farebox recovery ratio for services provided to the City of Galt is due to Galt being classified as part of an urban area in the Lodi/Galt Urbanized Area by the U.S. Census Bureau. As an alternate, the SCT/Link could adopt a “blended” fare recovery ratio based on the proportionate levels of service between rural and urbanized.

The recommendations outlined in this report are designed to bring the City of Galt and the County of Sacramento closer to their specified farebox recovery ratio goals. The Transportation Development Act specifies that transit operators who do not meet the farebox recovery ratios required in the Act must pay a penalty after a period to cover the difference between actual farebox recovery and the targeted goal ratio. A penalty is also applied to the amount of funds distributed to the operator from the Local Transportation Fund. The service currently meets the farebox recovery requirement through an exemption allowed in the TDA. The exemption is for services that have been altered significantly in an effort to improve system performance. The exemption will last for up to five years from the implementation date of the service change. The last service change in Galt occurred in December 2008. Access to Education, Job Opportunities, and Medical Services In addition to improving farebox recovery ratio, the recommendations in this report are also designed to enhance access by residents of Galt and Sacramento County to educational, medical, and job centers in the region. The service changes to the Highway 99 Service will provide a one-seat ride to Cosumnes River College and, with a single transfer, access to Sacramento City College. The Highway 99 Service will also provide a single transfer to the light rail to reach Downtown Sacramento destinations and connections. The route will also connect to most e-tran local fixed routes, thus expanding the reach of riders to destinations in Elk Grove.

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The proposed commuter service will link first to the 29th Street light rail station along the Sacramento Regional Transit Gold Line and to the Mercy medical shuttle service at the 29th Street station, the UC Davis Medical Center shuttle at the 39th Street Station, the Sutter Medical Center, RT routes 38, 67, 68 and many key downtown locations. The service will have two stops in Galt at the City Hall and the Twin Cities Road Caltrans Park-n-Ride lot. Improvements will need to be made to the Park-n-Ride lot to improve security. The current location is isolated and there is limited visibility on the site. Increased police patrols are recommended to reduce the likelihood of criminal activity associated with remote parking facilities. Future Areas of Study Based upon consultation with members of the Galt City Council, City staff, and the Unmet Transit Needs comments, it is recommended that further study be conducted by City, County, and SACOG staff, and the service contractor to examine the current dial-a- ride system within Galt. As the City of Galt continues to evolve, additional service options such as subscription services may need to be considered.

The needs of the local elderly population should also be studied to determine where the transportation gaps exist and to present solutions to close the gaps. Local support organizations for children, the elderly and people with disabilities should be documented to facilitate continued outreach into the community.

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Public Outreach Two surveys were conducted to gauge the response of transit riders and Galt residents’ to a proposed commuter service and changes to the existing Highway 99 Service, as well as to assess their travel patterns to Sacramento. An on-board survey was conducted for one week in November 2010 and was open to any SCT/Link passenger riding the Highway 99 Service. A public survey was conducted during the month of February 2011 and focused on reaching out to Galt residents. On-Board Survey The on-board survey was available in Spanish and English (Appendix B). Drivers informed passengers as they boarded the SCT/Link Highway 99 Service that there was a survey for passengers to fill out and return before they arrived at their final destination. On-board surveys were not made available to Galt Dial-A-Ride passengers, as the survey primarily focused on changes to the existing Highway 99 Service and Sacramento/Elk Grove travel. The survey was available Monday, November 15th through Friday, November 19th, 2010, as the Highway 99 Service does not operate on Saturday or Sunday.

One hundred thirty-four surveys were returned by the completion of the survey period. Galt residents comprised 43% of the responses, and nearly two-thirds of the Galt residents reported that they rode the Highway 99 Service four or five days a week. The survey participants responded to questions regarding their current use of the Highway 99 Service and provided information regarding their current trip destination and reason for making the trip. The survey provided information that was used to shape the recommendations for both the Highway 99 Service and the proposed commuter service. Public Survey The public survey was available in Spanish and English (Appendix D). A notice for the survey was advertised through the Galt Herald in English only, but all other notices publicizing the survey were available in both Spanish and English. Fliers in both languages were posted in Galt, and bilingual notices were posted on the City of Galt website, the SCT/LINK website, the Sacramento County website, and the SACOG website. The survey was available online, at Galt City Hall, and at the public library. People interested in taking the survey could call or email SACOG staff to request a paper copy through the mail. The physical surveys were first distributed at the Galt Unmet Transit Needs hearing at Galt City Hall on January 25, 2011. The survey period was for the month of February, with a closing date of February 28, 2011.

Twenty-eight surveys were returned by the completion of the survey period. The survey respondents provided information regarding the trip purpose for their trips to Elk Grove and Sacramento, their willingness to use transit for those trips, and ranked their preference of transit stop locations within Elk Grove and Sacramento. The survey results were applied to the recommendations for both the Highway 99 Service and the proposed commuter service.

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Highway 99 Service

The Highway 99 Service currently provides a fixed route service from Lodi to Galt and to Elk Grove and the Florin Mall Transit Center in Sacramento. The service operates five days per week with hourly headways from 5:20 a.m. to 7:20 p.m. (Appendix M) Four alternatives were reviewed to modify the Highway 99 Service to serve Cosumnes River College (CRC) and the South Sacramento hospitals of Kaiser and Methodist on Bruceville Road, and to eliminate Florin Mall Transit Center as the northernmost stop. The proposed changes will allow the Highway 99 Service to maintain, if not improve, its connection with both e-tran’s bus system and Sacramento Regional Transit District’s network of rail and bus lines. The planned extension of light rail to the CRC campus will further improve the transit connectivity of the planned Highway 99 Service adjustment to serve CRC. The light rail is projected to be operating around 2015.

The data from the onboard survey has been factored into the service alternatives. The onboard survey captured the viewpoints of current riders regarding the proposed changes in service from Florin Mall Transit Center and Elk Grove Boulevard to CRC and Meadowview. The survey results show a mixed reaction among current riders. Many survey respondents were in favor of service to CRC and Meadowview, though there was also support to retain the current transit stops. A full discussion of the survey results can be found in Appendices C and E. The surveys were conducted with the Meadowview light rail station as a proposed alternative. After additional evaluation, it was determined that the Meadowview alternative would not allow for hourly service and was not selected as the final recommendation.

The Elk Grove stop is currently located on Elk Grove Boulevard next to a Shell gas station and a Caltrans Park-n-Ride lot. It offers connections to two e-tran fixed routes and two e-tran commuter routes. The transfer point at Cosumnes River College offers connections to six e-tran local routes, three e-tran commuter routes, and three Sacramento Regional Transit routes. As noted before, the CRC location will also connect to the future extension of RT’s Blue Line. Service Alternatives Using the survey data, four service options were developed (Appendix F). The four service alternatives were presented to a review committee made up of staff from City of Galt, Sacramento County, SACOG, the Mayor of Galt, and Storer Coachways, the contract operator of SCT/Link. The alternatives aimed to improve the connections to employment, educational, medical, and recreational destinations on the northern end of the Highway 99 Service while maintaining the strength of the Galt-Lodi connection on the southern portion of the route.

Alternative 1 replaces the existing stop at the Elk Grove Boulevard with access to Consumnes River College on the northbound portion of the route. It maintains the Florin Mall Transit Center stop in Sacramento and heads directly from Florin Mall to Galt City Hall. It provides hourly service to all destinations on the Highway 99 Service and

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includes a twenty-minute layover for the route driver between Lodi and Galt, northbound, which also allows a cushion to make up lost time due to heavy traffic or other delays.

Alternative 2 also replaces the existing Elk Grove Boulevard stop with access to Cosumnes River College on the northbound route, and maintains the Florin Mall Transit Center stop in Sacramento. The southbound portion of this route accesses the existing Elk Grove Boulevard stop before returning to Galt City Hall. This schedule also maintains hourly service to all destinations on the Highway 99 Service, but reduces the driver layover to ten minutes.

Alternative 3 accesses Cosumnes River College both northbound and southbound. The route travels between CRC and Florin Mall Transit Center by way of Bruceville Road, Mack Road, and Stockton Boulevard instead of Highway 99. The schedule maintains a twenty-minute layover for the route driver, but only accesses destinations on the route every hour and fifteen minutes instead of every hour.

Alternative 4 also accesses Cosumnes River College heading northbound instead of the existing Elk Grove Boulevard transit stop. From CRC, it travels north on Bruceville Road, then east on Mack Road to the Meadowview Light Rail Station instead of Florin Mall Transit Center. The route does not stop in Elk Grove on the southbound portion of the route in order to maintain hourly service to all destinations on the Highway 99 Service and a twenty-minute layover for the route driver.

The four routing alternatives for the northern portion of the Highway 99 Service were developed in efforts to achieve an alternative that honored both the travel demands of the riders and the time needed to travel the proposed route. Though all four routes were deemed to provide stronger access to jobs and transit connections than the existing transit stops on the Highway 99 Service, Alternatives 1 and 4 were recommended to the scoring panel of the Mayor of Galt and staff from City of Galt, Storer Coachways, and Sacramento County. The scoring committee discussed the presented options and strongly favored the fourth route alternative using criteria aimed at measuring the value of the proposed service alternatives. Following the meeting with the scoring committee, was additional staff-level evaluation determined that only servicing CRC on the northbound portion of the trip in order to service Meadowview would weaken the route alternative. The recommendation was modified to service CRC on the northbound and southbound portions of the trip while also servicing the hospitals along Bruceville as the northernmost point of the route. The members of the original scoring panel were notified about the modification and approved the recommendation of the modified Alternative 4. Funding This service alternative is not expected to increase costs associated with the current Highway 99 Service if the last trip of the proposed schedule is not operated. Including the last trip from the draft schedule will cost up to an additional $38,000 per year, based on a cost of an estimated $50.00 per hour. If the additional service is included, the following methods may be used to fund it:  Utilize remaining funds from the County’s LTF balance to cover the cost of the extended service for a three-year period.

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 Explore the option of the City of Galt contributing a 60% share of the increased cost of the extended hours.  Monitor the extended hours of service during a three-year period to determine if a 20% farebox recovery is reached. If the farebox rate is not achieved by the three- year mark, the service shall be terminated one year later.  Study the use of a demand response service for the last scheduled run to CRC from Galt.

Table 1. Highway 99 Cost Projections

Total Cost Total Cost w/contract w/fuel monthly fee Without Late Evening Service $340,107 $544,603

With Late Evening Service $377,907 $582,403 Recommended Service Alternative The recommended action is to implement the modified Alternative 4 with service to CRC and the Kaiser and Methodist hospitals along Bruceville Road. The sample schedule for the route (Figure 1) allows for a twenty-minute layover for the route driver, hourly service to all destinations of the Highway 99 Service, and optimized transfers to e-tran and RT routes. The Elk Grove Boulevard and Florin Mall Transit Center stops are available through a single transfer to e-tran or RT. It is also recommended to work with the CRC community to determine the demand for extending the service into the 9:00 PM hour, and eventually the 10:00 PM hour. Extension of services would be to increase access for late-night students and people with alternative work schedules. If ridership demand for later services can be identified through outreach efforts, a demand response service extension should be considered to determine the long-term need for late night services. The recommended schedule (Figure 1) includes an extension of the last scheduled route (shown in bold) to increase usability for students enrolled in night classes.

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Figure 1. Draft Schedule of Alternative 4 South Lodi Galt Elk Elk Galt Lodi Sacramento Transit City Grove - Grove - City Transit Kaiser Center Hall CRC CRC Hall Center Hospital 5:20 5:45 5:50 6:00 6:25 6:45 6:20 6:45 6:50 7:00 7:25 7:45 6:45 7:20 7:45 7:50 8:00 8:25 8:45 7:45 8:20 8:45 8:50 9:00 9:25 9:45 8:45 9:20 9:45 9:50 10:00 10:25 10:45 9:45 10:20 10:45 10:50 11:00 11:25 11:45 10:45 11:20 11:45 11:50 12:00 12:25 12:45 11:45 12:20 12:45 12:50 1:00 1:25 1:45 12:45 1:20 1:45 1:50 2:00 2:25 2:45 1:45 2:20 2:45 2:50 3:00 3:25 3:45 2:45 3:20 3:45 3:50 4:00 4:25 4:45 3:45 4:20 4:45 4:50 5:00 5:25 5:45 4:45 5:20 5:45 5:50 6:00 6:25 6:45 5:45 6:20 6:45 6:50 7:00 7:25 6:55 7:30 7:55 8:00 8:10 8:35

Procedures for Implementing Recommendations 1. Present plan to City and County elected officials 2. Meet with Storer Bus, Sacramento Regional Transit, CRC, and e-tran staff to coordinate bus stop procedures and schedules at CRC, Bruceville Rd, and the Hospitals. 3. Ensure the information displaying transit connections to Florin Rd and 65th Street is distributed. Information disseminated should include at minimum a bilingual notice describing the changes and when they will take effect, and schedules for connecting bus routes. 4. Begin testing of the schedule along the route and training for transit drivers 5. Notice the change to the public through outreach to local schools, businesses, community groups, churches, advertisement in local publications and local television, and CRC and Sacramento City College 6. Implement service and adjust as required to maintain planned schedules and service connections Delta Route Delta Route Review The Delta Route operates five days per week using a horseshoe-shaped route to travel between Galt and Lodi on Route 160 and Highway 12 The route accesses the Delta communities of Walnut Grove, Courtland, Hood and Isleton and connects with the Highway 99 Service in Galt and Lodi. The service has four trips per weekday with three of the four trips directly linking Isleton to Lodi. (Figure 2)

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Figure 2. Existing Delta Route Schedule Lodi Lodi Galt City Lodi Lodi Galt City Isleton Transit Transit Isleton Hall (WalMart) (WalMart) Hall Center Center 6:10 7:00 - - - - 7:05 8:00 8:10 9:00 9:35 9:50 10:00 10:15 10:50 11:40 11:50 12:40 1:15 1:30 1:40 1:55 2:30 3:20 3:30 4:20 4:55 5:10 5:20 5:35 6:10 7:00

The Delta Route will deviate north to Hood and Courtland upon request, and will deviate up to three quarters of a mile off the route to pick up passengers. In addition to connections with Dial-A-Ride in Galt and Highway 99 Service in Galt and Lodi, Delta Route passengers also have the option of transferring to the Rio Vista-operated Delta Breeze service in Isleton, and to the Lodi-operated Grape Line in Lodi. Partly due to the rural nature of the Delta and the difficulties of serving such an area with a fixed route service, the Delta Route consistently has low ridership. Delta Route ridership fluctuates from month to month, with numbers as low as 225 riders per month and as high as 310 riders per month. The low productivity of the Delta Route is especially apparent when examining the passengers per vehicle service hour and the passengers per mile. (Figures 3 and 4)

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The route currently costs $21,000 per month to operate and is achieving a farebox recovery rate of 3.04% (based upon data from July 2010 to June 2011), which falls short of the Transportation Development Act law-required ratio of 10%. From the data range of July 2010 to June 2011, the farebox recovery ratio for the Delta Route ranges from 2.21% to 3.87%.

Table 2. Delta Route Ridership and Farebox Recovery Passengers Passengers Farebox FY 2010-11 Per Vehicle Per Mile Recovery Service Hour July 1.00 0.03 2.57% August 1.04 0.03 2.53% September 1.59 0.05 3.87% October 1.34 0.04 3.26% November 1.15 0.04 2.58% December 0.92 0.03 2.21% January 1.21 0.04 3.47% February 1.18 0.04 3.19% March 1.01 0.03 2.90% April 1.15 0.03 3.15% May 1.25 0.04 3.12% June 1.40 0.04 3.73%

Evaluation of Cost and Ridership The Delta Route costs Sacramento County up to $32.68 per service hour with approximately 3,300 service hours per year for a total cost of $98,040 per year. This cost does not include fuel purchased in agreement with the City of Galt at a variable rate, or the yearly fixed fee from the service contract between Storer, City of Galt and

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Sacramento County, which is set at $47,142 per month in the FY 2010-11 contract. The segment between Isleton and Lodi is 22 miles each way and the segment between Galt and Isleton is 27 miles each way. The current fuel mileage is about 9 miles per gallon and with increasing fuel costs, the potential savings by eliminating the Lodi to Isleton segment could be significant. The total fully loaded cost of operating the Delta Route for FY 2010-11 was $257,040.

The strongest ridership patterns on the Delta Route are within the Delta and between the Delta communities and Galt. (Table 2) Though Lodi is a utilized stop on the Delta route, it is less productive than travel within the Delta and travel to Galt from the Delta. Additionally, serving Lodi is redundant, as a Delta Route passenger could ride to Galt and connect with the Highway 99 Service to access Lodi. Through eliminating the Isleton to Lodi leg of the Delta Route, a financial savings would be achieved through reduced service hours and decreased wear-and-tear on the equipment.

Table 3. Delta Route Passenger Counts Month Delta To Galt To Lodi To Elk Grove To Sacramento July 85 78 92 1 5 August 116 80 77 0 3 September 113 159 95 0 1 October 113 133 56 0 13 November 89 72 74 0 6 December 97 64 62 1 14 January 88 106 82 1 10 February 65 127 71 0 1 March 81 94 93 0 4 April 92 114 78 0 9 May 120 120 68 0 4 June 81 162 100 0 9 Average 95 109 79 0 7 Total of 12 1140 1309 948 3 79 months Average % 32.77% 37.63% 27.25% 0.09% 2.27%

Discussion of Alternatives Alternative service schedules were developed to address the low productivity of the Delta Route, all of which aimed to reduce or eliminate the occurrences of empty vehicles traveling along the route (Figures 5 through 7). Given the low productivity of the current fixed route service, the alternatives are based on the idea of turning the existing Delta Route into a demand responsive route that would run if requested by a phone call or an email from the person wishing to ride the route. All three alternatives require the passenger to contact SCT/Link and request the service twenty-four hours prior to the desired trip and propose that the service include a ¾ -mile route deviation using the transit vehicle for the general public as is provided with the current service.

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By introducing demand responsive service along the scheduled route, there would be an assurance that no empty vehicles will be traveling along the route for the entire scheduled time. This will increase productivity by eliminating any unused portions of the route. Of the three alternatives to increase the productivity of the Delta Route, two recommend eliminating the direct link along Highway 12 between Lodi and Isleton. Residents of Delta communities wishing to travel to Lodi would still be able to do so by traveling through Galt and connecting with the Highway 99 Service at Galt City Hall. Community outreach should be performed to make the elimination of the SCT/Link operated portion of the Delta Route between Isleton and Lodi well known among current and prospective riders. The outreach should inform the riders about connections to Lodi available in Galt using the Highway 99 Service. A stop at the planned development or the existing Raley’s Shopping Center along Twin Cities Road should also be part of the outreach efforts for Delta riders to inform them of the shopping available under the proposed service change. The planned development of a retail store is across Fermoy Way and has a bus stop included in the site plans. (Appendix I)

All alternatives require the prospective passenger to call into to dispatch to select which scheduled route(s) they wish to use. If an ADA eligible rider lives along the route within ¾ of a mile, he or she can request a deviation to allow the trip to be made. This is currently the standard operating procedure on the Delta Route. Alternative Schedules Alternative 1 Alternative 1 proposes eliminating the Isleton-Lodi connection and includes an additional run to the schedule. The runs shown in the schedule will only operate if requested by a passenger at least 24-hours prior to the scheduled run. If notification is not received, then the service will not operate for the segment. This schedule calls for 9.5 service hours per day, compared to the existing service’s 12.2 service hours per day, though it provides a more daily service between Galt and Isleton than the current schedule.

Figure 5. Alternative Schedule 1 Highway 12 service eliminated. Run operates if requested 24-hours in advance. Galt City Galt City Hall Isleton Isleton Hall 6:10 7:00 7:05 8:00 8:10 9:00 9:05 10:00 11:10 12:00 12:05 1:00 3:10 4:00 4:05 5:00 5:10 6:00 6:05 7:00

Alternative 2 Alternative 2 also proposes eliminating the Isleton-Lodi connection, but it does not include the additional 5:10 pm run. The runs shown in the schedule will only operate if South County Transit Link Short Range Transit Plan Amendment Page 13

requested by a passenger at 24-hours prior to the scheduled run. If notification is not received, then the service will not operate for the segment. This version of the schedule calls for 7.6 service hours per day if all runs are requested compared to the existing service’s 12.2 service hours per day. Current service levels are maintained between Galt and Isleton.

Figure 6. Alternative Schedule 2 Highway 12 service eliminated. Run operates if requested 24-hours in advance. Galt City Galt City Hall Isleton Isleton Hall 6:10 7:00 7:05 8:00 8:10 9:00 9:05 10:00 11:10 12:00 12:05 1:00 3:10 4:00 4:05 5:00

Alternative 3 Alternative 3 maintains the Isleton-Lodi connection along Highway 12 and does not include adding any runs to the existing schedule. This alternative is the same as the existing schedule, except that the runs shown in the schedule will only operate if requested by a passenger at least 24-hours prior to the scheduled run. If notification is not received, then the service will not operate for the segment. Like the existing schedule, Alternative 3 calls for 12.2 service hours per day if all runs are requested, meaning there would be less of a fiscal savings associated with Alternative 3 than with Alternatives 1 or 2. However, Alternative 3 offers the ability to maintain service for Delta Route riders wishing to access Lodi.

Figure 7. Alternative Schedule 3 Highway 12 service maintained. Run operates if requested 24-hours in advance. Lodi Lodi Galt City Lodi at Transit Transit Lodi at Galt City Hall Isleton WalMart Center Center WalMart Isleton Hall 6:10 7:00 - - - - 7:05 8:00 8:10 9:00 9:35 9:50 10:00 10:15 10:50 11:40 11:50 12:40 1:15 1:30 1:40 1:55 2:30 3:20 3:30 4:20 4:55 5:10 5:20 5:35 6:10 7:00

Other Alternatives Other alternatives include the use of a volunteer-based shuttle service operating at a frequency governed by the availability of drivers. This alternative would need to be managed in a different manner than the current Storer-operated system. A local non- profit could be used in conjunction with Storer maintaining the equipment, similar to how Paratransit Inc. in Sacramento operates and/or maintains vehicles for several non-profits in the Sacramento urbanized area. South County Transit Link Short Range Transit Plan Amendment Page 14

Recommendations Alternative 1 is recommended to improve upon the options of Delta residents by adding one extra round trip to allow for longer stays in Galt, Isleton or other destinations. The refocusing of the Delta Route service from providing connections in Lodi to concentrating the service delivery within the Delta communities and adding an additional round trip will improve the frequency for riders. The reduction in service hours if every trip were to be made also provides for a small cost reduction if a fixed route option is chosen. If the dial-a-ride option is chosen, then a larger savings will result by eliminating zero productivity runs. The dial-a-ride service option is recommended as part of the alternative to eliminate the zero productivity occurrences or by continuing the ¾ of a mile deviation.

Once development on Fermoy Way is completed in Galt (Appendix I), it is recommended that the Delta Route stop there prior to and/or after reaching Galt City Hall. This would allow riders who used the Lodi WalMart to have an equivalent destination in Galt. It could also link them with the proposed Commuter service to Downtown Sacramento if the City of Galt is interested in pursuing such a service commitment when the commuter service is implemented. If the Fermoy Way development is not completed in time for a Delta Route service change eliminating the Highway 12 portion of the route, then a stop could be added to reach the Raley’s shopping center on Twin Cities Road, which is along the current Delta Route.

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Sacramento Commuter Service The Sacramento County Short Range Transit Plan completed in 2008 recommended a commuter service to Sacramento’s Downtown Business District. Survey data collected in this study showed an interest in serving Downtown Sacramento by both existing Highway 99 Service riders from Galt traveling to Sacramento and through the general public survey. A discussion of the survey results can be found in Appendices C and E.

A work destination report (Appendix A) was produced to examine the workshed locations of Galt residents. The report2 found an almost even split of Galt residents traveling north to work in the Sacramento urbanized area (20.9%) versus traveling south to work in the Lodi urbanized area and the Stockton urbanized area (16.7%). The source of the data presented is from the onset of the recent economic downturn, and the numbers presented have likely changed. However, a drastic reallocation in the distribution of employment locations for Galt residents is unlikely. Figure 8. Galt Employment Destinations

Service Alternatives Three service alternatives for downtown service were developed and reviewed by a committee made up of staff from City of Galt, Sacramento County, SACOG, the mayor of Galt, and Storer Coachways, the contract operator of SCT/Link. In addition, two options were presented for the transit stop locations in Galt: the first option would serve

2 Data Source: 2008 American Community Survey released by the U.S. Census Bureau. South County Transit Link Short Range Transit Plan Amendment Page 16

only the existing transit stop at City Hall, while the second option would serve the City Hall stop and a stop at Twin Cities Road near the Highway 99 exit. The Twin Cities Road transit stop would be located at the existing Caltrans Park-n-Ride lot. The options outlined are examples of service alternatives aimed at improving access to employment, educational, medical, and recreational destinations for the residents of Galt and Sacramento County.

Alternative 1 serves Downtown Sacramento from the Broadway exit on Highway 99. From Broadway it travels west to access 16th Street and performs a loop into the Central City accessing L Street and 9th Street before returning to Broadway and Highway 99. The route focuses on accessing government employment at and near the Capitol and private businesses along the 9th/16th Street corridors, as well as government and private employment along Broadway. The route also provides a strong connection to light rail at the 16th Street Station and offers many bus connections along Broadway.

Alternative 2 arrives to Downtown Sacramento from the Broadway exit on Highway 99 and travels on Broadway to access 16th Street. Once it travels north on 16th Street, it performs a slightly different loop into the Central City, circling around the Capitol on L Street, 9th Street, and N Street before returning to Broadway on 15th Street. The route focuses on accessing government employment at and near the Capitol and private businesses along the 15th/16th Street corridors, as well as government and private employment along Broadway. The route also provides a strong connection to light rail at the 16th Street Station and offers many bus connections along Broadway.

Alternative 3 exits Capitol City Freeway at the T Street off‐ramp and travels along 30th Street to L Street, where it heads east to 9th Street. From 9th Street it loops around the Capitol to N Street then 15th Street, ultimately traveling along Q Street to 29th Street and reentering the Capitol City Freeway at the T Street on-ramp. Alternative 3 provides connections not only to transit connections, government, and private employment, but th also to the medical shuttles that operate out of the 29 Street light rail station.

Alternative 4 exits Capitol City Freeway at the T Street off‐ramp, stopping at the 29th Street Light Rail Station and travels along 30th Street to L Street. Once on L Street, the route travels to 16th Street and heads north to I Street. The route travels on I Street from 16th Street to 9th Street, then south on 9th Street to Q Street. Once on Q Street, it travels east towards the 29th Street Light Rail station before returning to the freeway towards Galt.

The four routing options through Downtown Sacramento were developed in efforts to achieve a balanced alternative that honored both the travel demands of the riders and the time needed to perform the proposed route. Though all three routes provide access to jobs and transit connections to myriad services, Alternative 3 was recommended to the scoring panel of the mayor of Galt and staff from City of Galt, Storer Coachways, and Sacramento County. The scoring committee discussed the presented options and unanimously favored the third route alternative using criteria aimed at measuring the value of the proposed service alternatives. They provided feedback on the mapping of the route, which was incorporated to create Alternative 4. South County Transit Link Short Range Transit Plan Amendment Page 17

Comparison of Alternatives 3 and 4 Alternatives 3 and 4 travel the same path for the majority of the Downtown routing. The primary difference is that Alternative 4 travels on L Street from 30th Street to 16th Street, where it heads north to travel on I Street from 16th Street to 9th Street instead of traveling on L Street from 30th Street to 9th Street. This routing would increase the total service hour time commitment compared to Alternative 3 by an estimated 105 service hours per year. It would slightly increase the time spent circulating Downtown, but would provide direct access to a higher number of jobs than the L Street corridor can provide. Both routes provide access to the 16th Street light rail station and the 29th St station, increasing the capture area of prospective riders thus providing a regional link to Galt residents. Recommended Service Alternative Alternative 4 is the recommended service alternative to provide transit access to Downtown Sacramento from both southwest and northeast Galt. The proposed routing through Downtown Sacramento would enable transit riders to access the medical services by way of the medical shuttles from the 29th Street light rail station, and provide direct access to Sutter Hospital on L Street. The route would connect Galt residents to higher education such as California State University, Sacramento, and community colleges through Sacramento RT’s Blue and Gold lines, and numerous bus lines.

The proposed route would provide access for recreational opportunities as well. Transit riders could travel directly to landmarks such as Sutter’s Fort, visit the Capitol, and enjoy restaurants and shopping in Midtown Sacramento, or shop at Westfield Plaza, all of which would be directly accessible via the proposed routing. Most notably, the service would provide access to several different employment centers in the Central City. The proposed route accesses employment at the Capitol and multiple state offices, Sacramento County offices, and several private businesses in the downtown/midtown area. Additionally, the proposed route would connect with Sacramento RT along transit- intensive corridors; it also would travel within a few blocks of Sacramento Valley Station, current location of the Amtrak terminal and site of the future multimodal center. Service Funding The proposed service would be funded as up to a 3-year demonstration program with Transportation Development Act Funds (TDA). In future years, if enacted by voters, Sacramento County Measure B funds could be used for operations of the service as outlined in the SACOG Metropolitan Transportation Plan (MTP). The MTP recommends that the Measure B include a portion of the sales tax increase go to transit operators in Sacramento County. Measure B funds are uncertain at this time. The TDA funds amount to $723,096 of Local Transportation Fund TDA apportioned to the County of Sacramento Funding Alternative 1 In accordance to the current contract’s specification of 60% of service being paid for by City of Galt and 40% being paid for by County of Sacramento, the funding proposed is detailed below:

 Local Transportation Funds (LTF) and State Transit Assistance Funds in the City of Galt can be used to comprise the required 60%, or approximately $78,000 per

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year if Storer operates the service, from the City of Galt’s Local Transportation Fund. Total cost would be 130,000 per year based on SACOG estimates.  The County of Sacramento contribution would be about $$52,000 per year for the three-year pilot program. The $723,096 of LTF balance from prior years can be used to cover the costs for several years. Funding Alternative 2 If a modification to the current service contract is chosen, the County’s LTF fund balance of $723,096 can fully fund the operations of the proposed commuter service. From that point, Galt and the County must work to develop a funding agreement to fund future years’ operations with Measure B (if enacted) and develop a plan to explore the use of County and Galt LTF funds beyond the three-year demonstration period to determine the feasibility of continued service. Necessary Considerations for Funding Alternatives With the existing service contract set to expire at the end of FY 2011-12, an agreement should be arranged to allow for a different funding split for the commuter service to reduce the contribution by the City of Galt and increase the contribution by Sacramento County. Additionally, Job Access Reverse Commute funds should be applied for to partially fund the Highway 99 Service, thus freeing funds for the commuter service.

The initial funding sources may not be sustainable beyond the demonstration period: with Funding Alternative 1, the commuter service could deplete the City of Galt Public Works LTF contribution to the City’s streets and roads program; with both funding alternatives, the County of Sacramento may not have funding beyond the prior year balance to support this service. While there is a small balance of funds that appear when LTF revenues are high, this funding is not firm in nature. With the initial funding being provided by fund balances, an enduring funding source will need to be identified. Sacramento County Measure B funds are one potential source, as is the option of using JARC funds to operate the Highway 99 Service. However, JARC funds are competitive on a regional level and are not a guaranteed source in future years.

SACOG staff has estimated the cost of operating the service in addition to soliciting two additional price options from Elk Grove’s e-tran and a private contractor (Tables 4, 5, and 6). outline the cost that each operator provided. The current operator of the service, Storer, has been contacted and has provided funding estimates as of the release of this update (Table 7). Both the City of Elk Grove and the private contractor have provided costs that exceed the price estimated in the service funding estimates. The SACOG estimated service funding calculations are based upon a fixed hourly rate $40.00 per hour with a vehicle lease cost of $45.00 per hour derived from the contract with the current contractor Storer. However, until the contractor is able to confirm such estimates, the estimate should be used for planning purposes only.

The Elk Grove estimate includes marketing of the service and well as management of the service. The Elk Grove estimate would include a stop in Elk Grove at an existing park and ride location and would use equipment similar to the current e-tran fleet to provide the service.

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Table 4. SACOG Estimate for Commuter Service Question Option 4 Route (miles) 54.6 Travel time estimate 99 (Minutes: SACOG) Average hours per route with a 1.10 load/passengers Average hours per route with no 0.55 load/passengers Number of operational days per 250 year Cost estimate: Large Coach Bus $600.00 per day

Table 5. E-tran Estimate for Commuter Service Question Option 4 Route (miles) 54.6 Travel time estimate 99 (Minutes: SACOG) Average hours per route with a 1.10 load/passengers Average hours per route with no 0.55 load/passengers Number of operational days per 250 year Cost estimate: e-tran transit coach $980.00 per day

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Table 6. Private Contractor Estimate for Commuter Service Question Option 4 Route (miles) 54.6 Travel time estimate 99 (Minutes: SACOG) Average hours per route with a 1.10 load/passengers Average hours per route with 0.55 no load/passengers Number of operational days 250 per year Cost estimate: Van Hool $ 689.00 per day Cost estimate: MCI $ 689.00 per day Renaissance Cost estimate: Minicoach $ 549.00 per day Cost estimate: Minicoach2 $ 549.00 per day

Table 7. Storer Coachways Estimate for Commuter Service Question Option 4 Route (miles) 54.6 Travel time estimate 99 (Minutes: SACOG) Average hours per route with a 1.10 load/passengers Average hours per route with no 0.55 load/passengers 250 Number of operational days per year Cost estimate: Van Hool $375.24 per day Cost estimate: MCI Renaissance $375.24 per day

It is recommended that the County and the City of Galt pursue the commuter service using the existing contractor; if Storer is not selected as the contractor following the conclusion of the contract after June 2012, the service should be continued with the newly selected contractor. The rate should not exceed $100.00 per service hour to allow the service to continue beyond a short period. Performance Metrics If the service is placed into operation, a demonstration period not exceeding three years should be considered. Other items considered are displayed below:

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 After one year of service, a farebox recovery of 10% shall be attained.  After two years of service, a farebox recovery of 15% shall be attained.  After three years of service, a farebox recovery of 20% shall be attained.  The demonstration program will be accompanied by a marketing campaign to generate interest in the new service.  If the farebox recovery goals are not met by the specified time, City of Galt and/or Sacramento County will engage in methods to improve the service’s performance, such as marketing outreach and campaigns, adjusting the fare structures, etc.  If the farebox recovery goals are not met, the service shall be terminated following a six-month public notice period. Termination of the service will occur if the following conditions are not met after the notification. o If in the six months prior to termination, the service achieves a 20% farebox recovery for three or more consecutive months, the service shall be reevaluated and, pending the outcome of the evaluation, maintained.  Operational funding beyond the demonstration period must be considered prior to service initiation.

Table 8. Commuter Cost Projections (Three Round Trips) Cost w/ Storer Estimate plus Fuel Monthly Pass sold Monthly Pass sold Monthly Pass sold Estimate and Cost Per Month of needed to reach needed to reach needed to reach Overhead Operation 10% 15% 20% $129,500 $10,791.67 9 13 18 Cost w/ Storer Total full fare Total full fare Total full fare Estimate plus Fuel daily tickets daily tickets daily tickets Estimate and Cost Per Month of needed to Reach needed to reach needed to reach Overhead Operation 10% 15% 20% $129,500 $10,791.67 13 20 27 * All calculations are based on fares recommended in this report

Table 9. Higher Commuter Cost Projections (Three Round Trips) Cost w/ Storer Estimate plus Fuel Monthly Pass Monthly Pass Monthly Pass Estimate and Cost Per Month of Riders needed to Riders needed to Riders needed to Overhead Operation Reach 10% reach 15% reach 20% $135,800 $11,316.67 9 14 19 Cost w/ Storer Total full fare Total full fare Total full fare Estimate plus Fuel daily tickets daily tickets daily tickets Estimate and Cost Per Month of needed to Reach needed to reach needed to reach Overhead Operation 10% 15% 20% $135,800 $11,316.67 14 21 28 * All calculations are based on fares recommended in this report

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Type of Vehicle to Be Used It is recommended that the vehicle choice for the proposed commuter service reflect the need to attract and retain riders in a competitive commuter market. An adequate suspension pack to ensure a high-quality ride, comfortable seating, air-conditioning, and ample seating are all pre-requisites in the vehicle selection process for this service. Examples of vehicles include:

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 A 57 passenger coach bus similar to the one pictured below.

 A mini-coach bus similar to the buses used for the East Sacramento County Commuter service to the foothills as seen below.

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 A standard 40’ transit bus used in commuter service with e-tran.

 Interior of an e-tran bus with high back seating.

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Funding Agreement for Delta Breeze Service to Isleton History of Agreement In 2008, the City of Isleton entered into an agreement with the City of Rio Vista to fund the Rio Vista-operated Delta Breeze service connecting the two cities. The service operates Monday through Saturday with up to five round trips per weekday. The agreement calls for the City of Isleton to use Transportation Development Act (TDA) Funds to pay the City of Rio Vista $5,000 per year to provide the service. However, Rio Vista has not been reimbursed since the agreement was enacted due to the City of Isleton’s inability to claim TDA Funds. The City of Isleton is working with SACOG to move the City into a position to claim TDA Funds in the near future.

As noted in the Delta Route section of this report, it is recommended that the Isleton to Lodi segment of the Delta Route be eliminated in favor of increasing the frequency of routes circulating between Delta communities. This elimination of direct service to Lodi may affect Rio Vista Delta Breeze passengers transferring to the SCT/Link service in Isleton; however, the impact is mitigated by the continuance of service to Lodi by way of traveling to Galt on the Delta Route and transferring to the Highway 99 Service. Recommendation Once the City of Isleton is able to claim TDA Funds, SACOG will assist in preparing TDA claims that will facilitate the payment to the City of Rio Vista. Additionally, the City of Isleton’s fund balance may be used to improve transit service frequency and connections to Galt if the City determines a need. The City of Isleton shall work with Sacramento County and the City of Galt to determine a fair share support of the SCT/Link transit service to the City of Isleton.

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SCT/Link System Fare Structure Fare Structure Review The fares used on the SCT/Link service have been in place since the 2008 Short Range Transit Plan. The proposed fare changes described in this section affect the Delta Route, Highway 99 Service, and the proposed commuter service. A new pass fare structure is proposed to include two types of monthly passes: a $75.00 pass for travel on the Delta Route and/or the Highway 99 Service; and a $120.00 pass for travel on the commuter service and all other fixed route service offered by SCT/Link. The proposed passes would not be valid as fare on the dial-a-ride system, though transfers to dial-a-ride could be evaluated in the future if needed. Highway 99 Service Fares The Highway 99 Service has been operating for over ten years. It uses a fare structure similar to a zone-based fare structure, with fares originating at $2.00 and increasing by $2.00 if an additional zone is crossed (Table 10).

Table 10. Highway 99 Service: Existing Fares Based on Origin - Destination Lodi - Lodi-Elk Lodi- Galt-Elk Galt- Galt Grove Florin Grove Florin Basic $2.00 $4.00 $6.00 $2.00 $4.00 Senior/Disabled $1.50 $2.00 $3.00 $1.50 $2.00 Child 5 - 12 $2.00 $4.00 $6.00 $2.00 $4.00 10-Ride Coupon Book $20.00 $20.00 $20.00 $20.00 $20.00 Monthly Pass, Student $70.00 $70.00 $70.00 $70.00 $70.00 Fare Category Fare Category Monthly Pass, General $140.00 $140.00 $140.00 $140.00 $140.00

The current monthly pass rate is $140.00 for the general public and $70.00 for students. With the existing routing, the majority of travel is from one city to the city immediately to the north or south. Pass sales currently account for less than 10% of the fare revenue for the Highway 99 Service, likely due to shorter trips with a round trip cost of $4.00 while the daily cost of a trip with a monthly pass averages $6.36. The proposal to implement a $75.00 pass for the Highway 99 Service increases the likelihood of monthly pass purchasing, creating convenience for passengers and drivers (Table 11). A similarly discounted pass of $45.00 is also proposed for students wishing to purchase a monthly pass. The decreased pass price coupled with the new transit stops could lure more riders to the Highway 99 Service. A student is defined as a person with a valid student ID from a local college or university.

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Table 11. Highway 99 Service: Proposed Fares Based on Origin - Destination Lodi - Galt - Galt - CRC and CRC and Lodi Kaiser Kaiser Basic $2.00 $4.00 $3.00 Senior/Disabled $1.00 $2.00 $1.50 Student $1.00 $2.00 $1.50 Monthly Pass, Student $45.00 $45.00 $45.00

Fare Category Fare Category Monthly Pass, General $75.00 $75.00 $75.00

Once ridership is secured for the new route, fare increases can be issued if needed to achieve or maintain a 20% farebox recovery ratio. Delta Route Fares The Delta Route also uses a fare structure similar to a zone-based fare structure, with fares varying depending on the point of origin and destination (Table 12).

Table 12. Delta Route: Existing Fares Based on Origin - Destination Delta - Delta - Delta - Delta - Within Galt Elk Grove Florin Lodi Delta

Senior/Disabled $2.00 $2.50 $3.50 $2.50 $0.50 Fare

Category Adult $3.00 $4.00 $5.00 $4.00 $1.00

In an effort to ease travel for Delta residents, the addition of a Delta Route Monthly Pass is proposed. The $75.00 would be valid for travel from Delta communities to Galt, where they are also valid for connections to the Highway 99 Service.

Table 13: Delta Route: Proposed Fares Based on Origin - Destination Delta – Delta - Delta - Within CRC and Galt Lodi Delta Kaiser Adult $3.00 $4.00 $4.00 $1.00 Senior/Disabled $1.50 $2.00 $2.00 $0.50 Student $1.50 $2.00 $2.00 $0.50 Monthly Pass, Student $45.00 $45.00 $45.00 N/A Fare Category Fare Category Monthly Pass $75.00 $75.00 $75.00 N/A

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Commuter Service Fares The proposed fares for the commuter service are displayed below (Table 13). The fare rates proposed are a result of an analysis of existing commuter fares in the SACOG Region and an effort to increase the farebox recovery ratio for SCT/Link. Table 15 lists the current fares of routes accessing Sacramento as of May 2011; it also provides an analysis of the fare cost per mile, in addition to the discount received by purchasing a pass instead of paying cash fare. The proposed fares for the commuter service are intended to be a starting point and may need to be adjusted in the future to account for increased operational costs. A student is defined as a person with a valid student ID from a local school, local college, or university. Children under age five ride for free.

Table 14. Commuter Service: Proposed Fares

Adult $4.00 Senior/Disabled $2.00 Student $2.00 Ten-Ride Pass $35.00

Fare Category Fare Category Monthly $120.00

After sufficient ridership is established, fare increases may need to occur to allow for increased operating costs and to achieve and maintain a 20% farebox recovery ratio. In contrast to many existing commuter services to Downtown Sacramento, the capture area for SCT/Link has a relatively small population; consequently, demand for the service will be lower than the demand in more dense, populous areas. In spite of the comparatively decreased demand, the proposed commuter service should become a productive route for SCT/Link.

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Table 15: Sacramento Commuter Service Fares from Regional Operators

Distance One-Way 10-ride 20-ride Cost/mile Cost/mile Cost/trip 1-way % Discount of Agency Monthly Pass Miles Route Number/Name Fare book book (daily pass) (monthly pass) (22 day month) monthly pass Amador Regional Transit $5.50 ------Sutter Creek to Downtown Sacramento 45 Route X $0.12 N/A N/A N/A System El Dorado County Transit $5.00 $180.00 ------Placerville to Downtown Sacramento 44 Route 1 $0.11 $4.09 Authority $4.09 81.82% E-tran $2.25 $100.00 $22.50 --- Elk Grove to Sacramento 19 Route 66 $0.12 $5.26 $2.27 101.01% Fairfield-Suisun Transit $5.75 $130.00 ------Fairfield to Downtown Sacramento 42 Route 30 $0.14 $3.07 $2.95 51.38% Fairfield-Suisun Transit $4.75 $110.00 ------Vacaville to Downtown Sacramento 34 Route 31 $0.14 $3.25 $2.50 52.63% Fairfield-Suisun Transit $3.75 $90.00 ------Dixon to Downtown Sacramento 23 Route 32 $0.16 $3.91 $2.05 54.55% North Natomas Flyer $1.50 --- $15.00 --- North Natomas to Downtown Sacramento 8 Westside Route $0.20 N/A N/A N/A Placer County Transit $5.75 $178.50 --- $98.00 Colfax to Downtown Sacramento 52 Placer Commuter Express $0.11 $3.43 $4.06 70.55% Placer County Transit $4.75 $147.00 --- $82.00 Auburn to Downtown Sacramento 35 Placer Commuter Express $0.14 $4.20 $3.34 70.33% Placer County Transit $4.25 $131.25 --- $74.00 Rocklin to Downtown Sacramento 22 Placer Commuter Express $0.19 $5.97 $2.98 70.19% Roseville Transit $3.25 $110.00 --- $65.00 Roseville to Downtown Sacramento 20 Route 1; w/ Resident Card $0.16 $5.50 $2.50 76.92% Roseville Transit $4.50 $150.00 --- $90.00 Roseville to Downtown Sacramento 20 Route 2; w/o Resident Card $0.23 $7.50 $3.41 75.76% San Joaquin RTD $7.00 $160.00 Stockton to Downtown Sacramento 41 Route 163 & 176 $0.17 $3.90 $3.64 51.95% San Joaquin RTD $7.00 $152.00 ------Lodi to Downtown Sacramento 35 Route 163 & 176 $0.20 $4.34 $3.45 49.35% SCT/Link $4.00 $140.00 ------Galt to Florin Mall 20 Highway 99 Service $0.20 $7.00 $3.18 79.55% SCT/Link $6.00 $140.00 ------Lodi to Florin Mall 30 Highway 99 Service $0.20 $4.67 $3.18 53.03% Yolobus $3.00 $110.00 ------Davis to Downtown Sacramento 23 Route 230 $0.13 $4.78 $2.50 83.33% Yolobus $3.00 $110.00 ------Woodland to Downtown Sacramento 21 Route 45 $0.14 $5.24 $2.50 83.33% Yuba-Sutter Transit $4.00 $128.00 ------Marysville to Downtown Sacramento 42 Sacramento Commuter Express $0.10 $3.05 $2.91 72.73%

Average Fares $0.16 $4.66 $3.03 69.32% Average Fares, excluding SCT/Link Highway 99 Service $0.15 $4.50 $3.01 69.72% information

One-Way 10-ride 20-ride Cost/mile Cost/mile Cost/trip 1-way % Discount of Agency Monthly Pass Distance Miles Comment Fare book book (daily pass) (monthly pass) (22 day month) monthly pass

Proposed Service: Galt to Downtown Prices generated based on SCT/Link $3.60 $108.00 ------24 $0.15 $4.50 $2.45 68.18% Sacramento regional commute average fares. Proposed Service: Galt to Downtown SCT/Link $4.00 $120.00 $35.00 --- 24 Recommended Fares $0.17 $5.00 $2.73 68.18% Sacramento

South County Transit Link Short Range Transit Plan Amendment Page 30

Future Community Outreach Efforts A community outreach campaign is necessary to better inform the public of what transit services are available to them. Part of the campaign will include updating the SCT/Link website to accurately detail a comprehensive list of their services. Additionally, the profile of the transit operator must be raised amongst the communities it serves. For example, the Delta route will deviate to Hood and Courtland upon request to serve residents, but the service is not promoted on the SCT/Link website. The completed update of the website will ensure that all offered services are adequately publicized. The outreach detailed should be completed as a separate study and implementation beyond the scope of this document.

If the City of Galt and the County of Sacramento endorse improvements to the Highway 99 Service and/or a commuter service from Galt to Downtown Sacramento, a detailed marketing effort should be pursued to raise awareness of and generate community interest in the new transit options created by improvements to the Highway 99 Service and the proposed Commuter Service to Downtown Sacramento.

As part of the community outreach efforts, new service to Cosumnes River College and Meadowview light rail station on the Highway 99 Service should be publicized within the local high school district in Galt. Additional outreach should be placed towards the populations in Galt that utilize medical services along Bruceville Road, as the proposed modifications to the Highway 99 Service will directly access the Kaiser Hospital and Methodist Hospital in south Sacramento.

The commuter service to Sacramento, if implemented, should include an ongoing outreach effort using the City of Galt as the primary outreach coordinator, either through efforts conducted by City of Galt staff or through an outside contract. Community outreach and awareness-raising activities should also be employed if the commuter service fails to meet the performance criteria outlined in the Sacramento Commuter Service section of this report. The City of Galt will be the primary capture area for commuter riders, but with proper outreach, many Sacramento County residents will consider and decide to use the service as well. Riders may be captured from outside of Sacramento County given adequate publicity of the new service along Highway 99 and other key corridor access points.

The amount of funds used for outreach and the type of funds used are dependent on the formation of an agreement between the County of Sacramento and the City of Galt. However, a general rule of thumb is that a transit agency should spend 2% of their operating budget on promotional marketing, not counting staff time and passenger information costs (printing and distribution of guides, website hosting and maintenance, bus stop signage and displays). The Transportation Development Act is one funding source that could be used to fulfill the need for community outreach. Other sources, such as general fund dollars or a California Department of Transportation Planning Grant, are also viable options.

South County Transit Link Short Range Transit Plan Amendment Page 31

Procedures for Implementing Recommendations  Develop funding source to implement marketing where the current budget does not allow. For the size and scope of SCT/Link’s operation prior to implementation of any new services recommended in this report, this amount should be near $28,000 annually.  Select a firm that specializes in public transit marketing to develop a marketing plan and marketing tool. The marketing plan should include print-ready artwork for passenger guides, bus stop displays, a fully implemented website, and a toolkit of promotional tools necessary for the implementation of the plan. A plan of this scope would be valid for up to five years and carry a one-time cost of $20,000- $25,000.  Implement outreach efforts in four service areas: Highway 99 Service to CRC and the Kaiser South Sacramento Hospital, the Commuter Service to Downtown Sacramento, the Delta Route, and the local dial-a-ride service. Efforts should include outreach presentations, media relations, targeted promotional materials, social media, direct mail, and advertising, among other activities that are more specific to south Sacramento County residents.

The outreach efforts described above are critical to the success of marketing plans for smaller transit agencies. These activities are best-implemented by internal staff (rather than a marketing firm) to keep project costs lower. Costs will vary depending on the level of outreach being performed, but $1,000 per month would be an advisable baseline for outreach activities.

South County Transit Link Short Range Transit Plan Amendment Page 32

Recommendations Highway 99 Service Alternative 4 has been selected as the recommended service linking the Cosumnes River College and the Kaiser Hospital in South Sacramento. The schedule includes the recommendation of extending the last run (shown in bold) to better accommodate students enrolled in night classes. Once the South Line Extension of RT’s Blue Line is complete, service connections will improve greatly. The possibility of adding a northern Galt transit stop to the Highway 99 Service should also be evaluated. It is recommended to work with the CRC community to determine the demand for extending the service into the 9:00 PM hour, and eventually the 10:00 PM hour to increase access for late-night students and people with alternative work schedules. If ridership demand for later services can be identified through outreach efforts, a service extension should be considered. The potential service extensions into the 9:00 and 10:00 PM hours should be a demand response service to determine the long-term need for late night services. Proposed Schedule Figure 9. Draft Schedule of Alternative 4 South Lodi Galt Elk Elk Galt Lodi Sacramento Transit City Grove - Grove - City Transit Kaiser Center Hall CRC CRC Hall Center Hospital 5:20 5:45 5:50 6:00 6:25 6:45 6:20 6:45 6:50 7:00 7:25 7:45 6:45 7:20 7:45 7:50 8:00 8:25 8:45 7:45 8:20 8:45 8:50 9:00 9:25 9:45 8:45 9:20 9:45 9:50 10:00 10:25 10:45 9:45 10:20 10:45 10:50 11:00 11:25 11:45 10:45 11:20 11:45 11:50 12:00 12:25 12:45 11:45 12:20 12:45 12:50 1:00 1:25 1:45 12:45 1:20 1:45 1:50 2:00 2:25 2:45 1:45 2:20 2:45 2:50 3:00 3:25 3:45 2:45 3:20 3:45 3:50 4:00 4:25 4:45 3:45 4:20 4:45 4:50 5:00 5:25 5:45 4:45 5:20 5:45 5:50 6:00 6:25 6:45 5:45 6:20 6:45 6:50 7:00 7:25 6:55 7:30 7:55 8:00 8:10 8:35

Delta Route Alternative 1 with the demand-responsive structure is the preferred alternative to improve the transit options of Delta residents. The alternative allows for increased connections to Galt and the Highway 99 Service, allowing for travel to Elk Grove and Sacramento as well as Lodi. It is also recommended to add a stop in North Galt at the Raley’s shopping center; following the planned construction of the a large retail store, the North Galt stop should be moved to the proposed stop location on Fermoy Way. South County Transit Link Short Range Transit Plan Amendment Page 33

The service will continue to deviate up to ¾ of a mile away from the fixed route and serve Courtland and Hood on request. All other locations will require a request at least two hours prior to the scheduled time at the nearest stop. Funding of the Service The recommended change will reduce costs slightly by eliminating trips with zero passengers. When the Isleton to Lodi segment is eliminated, there will be a further reduction in costs associated with less fuel being consumed. Proposed Schedule

Figure 10. Alternative Schedule 1 Highway 12 service eliminated. Run operates if requested 24 hours in advance. Galt City Galt City Hall Isleton Isleton Hall 6:10 7:00 7:05 8:00 8:10 9:00 9:05 10:00 11:10 12:00 12:05 1:00 3:10 4:00 4:05 5:00 5:10 6:00 6:05 7:00

Funding Agreement for Delta Breeze Service to Isleton It is recommended to permit the City of Isleton to honor its agreement with the City of Rio Vista and pay for the Delta Breeze transit service between the two cities dating back to 2008. Commuter Service The implementation of a pilot Commuter Service to Downtown Sacramento is recommended with three round trips per day using the route shown in Alternative 4 with service to the 29th Street light rail station. The City of Galt and Sacramento County will need to determine the strongest funding alternative to suit their spending capabilities and needs. Proposed Schedule There is not a draft schedule developed yet for this service. If adopted by the County of Sacramento and City of Galt, it would operate with a minimum service of three trips per day: one morning, one midday, and one evening, Monday through Friday excluding holidays. A schedule that will allow for an eight-hour workday with a one-hour lunch is recommended to expand the capture of potential riders. Type of Vehicle The vehicle recommended for the proposed commuter service is a coach bus with comfortable suspension and seating suited for prolonged travel. The bus should be in new or like-new condition to attract choice riders.

South County Transit Link Short Range Transit Plan Amendment Page 34

Fare Structure Dial-a-Ride Service The fares for the dial-a-ride service for the City of Galt should be examined as part of further study of the service in the near future in an effort to improve system performance and ridership attraction. Highway 99 Service The fares for the recommended Highway 99 Service alternative are displayed below.

Table 16. Highway 99 Service: Proposed Fares Based on Origin - Destination Lodi - Galt - Galt - CRC and CRC and Lodi Kaiser Kaiser Basic $2.00 $4.00 $3.00 Senior/Disabled $1.00 $2.00 $1.50 Student $1.00 $2.00 $1.50 Monthly Pass, Student $45.00 $45.00 $45.00

Fare Category Fare Category Monthly Pass, General $75.00 $75.00 $75.00

Delta Route The recommendation of fares for the Delta Route is below.

Table 17. Delta Route: Proposed Fares Based on Origin - Destination Delta - Delta - Delta - Within CRC and Galt Lodi Delta Kaiser Basic $3.00 $4.00 $4.00 $1.00 Senior/Disabled $1.50 $2.00 $2.00 $0.50 Student $1.50 $2.00 $2.00 $0.50 Monthly Pass, Student $45.00 $45.00 $45.00 N/A Fare Category Fare Category Monthly Pass $75.00 $75.00 $75.00 N/A

Commuter Service The recommended fares found in the section for the proposed commuter service is displayed below.

South County Transit Link Short Range Transit Plan Amendment Page 35

Table 18. Commuter Service: Proposed Fares

Adult $4.00 Senior/Disabled $2.00 Student $2.00 Ten-Ride Pass $35.00

Fare Category Monthly $120.00

Public Outreach The recommendations for the implementation of an enhanced public outreach effort are as follows:  Develop funding source to implement marketing where the current budget does not allow. For the size and scope of SCT/Link’s operation prior to implementation of any new services recommended in this report, this amount should be near $28,000 annually.  Select a firm that specializes in public transit marketing to develop a marketing plan and marketing tool. The marketing plan should include print-ready artwork for passenger guides, bus stop displays, a fully implemented website, and a toolkit of promotional tools necessary for the implementation of the plan. A plan of this scope would be valid for up to five years and carry a one-time cost of $20,000- $25,000.  Implement outreach efforts in four service areas: Highway 99 Service to CRC and Kaiser Hospital, the Commuter Service to Downtown Sacramento, the Delta Route, and the local dial-a-ride service. Efforts should include outreach presentations, media relations, targeted promotional materials, social media, direct mail, and advertising, among other activities that are more specific to south Sacramento County residents.

South County Transit Link Short Range Transit Plan Amendment Page 36

Appendix A Work Destination Report - Where Workers are Employed Who Live in the Selection Area - by Places (Cities, CDPs, etc.)

All Workers

Jobs Counts by Places (Cities, CDPs, etc.) Where Workers are Employed 2008 Count Share Total Primary Jobs 10,769 100.0%

Sacramento city, CA 1,248 11.6%

Galt city, CA 1,054 9.8%

Lodi city, CA 903 8.4%

Stockton city, CA 892 8.3%

Elk Grove city, CA 544 5.1%

Rancho Cordova city, CA 290 2.7%

San Francisco city, CA 232 2.2%

San Jose city, CA 171 1.6%

Arden-Arcade CDP, CA 163 1.5%

Roseville city, CA 146 1.4%

All Other Locations 5,126 47.6%

Appendix B

Date:______Time of Bus Ride:______

SCT/LINK Hwy 99 Express Service Evaluation Survey

1. What is your home address zip code? ___ 95240 ___ 95632 ___ 95758 ___ 95241 ___ 95624 ___ 95759 ___ 95242 ___ 95727 __ 95_____

2. In a typical week, how often do you ride the SCT/LINK Hwy 99 Express route? ___ 4-5 days a week ___ 1 day a week ___ 2-3 days a week ___ Less than one day a week

3. In a typical month, which days of the week do you ride the SCT/LINK Hwy 99 Express route at least twice? Select all that apply. ___ Monday ___ Wednesday ___ Friday ___ Tuesday ___ Thursday

For questions 4-9, think about your most common one-way trip on the SCT/LINK Hwy 99 route.

4. What is the origin of your most frequently occurring SCT/LINK Hwy 99 Express route trip? ___ Home ___ Medical appointment ___ Recreation/dining ___ Work ___ Errands/shopping ___ Other ___ School ___ Social visit/personal

5. Where do you most frequently board the bus for this trip? ___ Lodi Transit Center ___ Elk Grove (E. Stockton Blvd @ Elk Grove Blvd) ___ Galt City Hall ___ Sacramento (Florin Mall @ 65th St.)

6. What time do you normally board the SCT/LINK Hwy 99 Express route for this trip? ___ Between 5AM and 10AM ___ Between 10AM and 3PM ___ Between 3PM and 8PM

7. What is the destination of your most frequently occurring SCT/LINK Hwy 99 Express route trip? ___ Home ___ School/College ___ Social visit/personal ___ Work ___ Medical appointment ___ Recreation/dining ___ Errands/shopping ___ Other

8. Where do you most frequently get off of the bus for this trip? ___ Lodi Transit Center ___ Elk Grove (E. Stockton Blvd @ Elk Grove Blvd. ___ Galt City Hall ___ Sacramento (Florin Mall @ 65th St.)

9. What time do you normally board the SCT/LINK Hwy 99 Express route to return from this trip? ___ Between 5AM and 10AM ___ Between 10AM and 3PM ___ Between 3PM and 8PM ___ I do not normally take the SCT/LINK Hwy 99 Express route to return from this trip

10. How often do you take the SCT/LINK Hwy 99 Express route to reach areas of Sacramento beyond Florin Mall? ___ 4-5 days a week ___ Less than one day a week ___ 2-3 days a week ___ I do not take the bus to Sacramento ___ 1 day a week

11. If SCT/LINK offered express service into downtown Sacramento, how often would you ride into downtown Sacramento? ___ 4-5 days a week ___ Less than one day a week ___ 2-3 days a week ___ I would not ride to downtown ___ 1 day a week Sacramento

12. The SCT/LINK Hwy 99 Express route currently has a stop at Elk Grove Blvd and Stockton Ave. If the SCT/LINK Hwy 99 Express service offered another Elk Grove stop, which location would you prefer? ___ E. Stockton Blvd. @ Bond Rd ___ E. Stockton Blvd. @ Sheldon Rd ___ Cosumnes River College ___ None; the service does not need additional Elk Grove stops ___ Other: ______

13. The SCT/LINK Hwy 99 Express service currently has a drop off location in Sacramento at the Florin Mall transit stop. If the Sacramento drop off location were moved, which location would you prefer? (Choose up to two, with “1” being the most desirable location and “2” being the second most desirable location.) ___Retain the Florin Mall stop ___Sacramento downtown/the Capitol/light rail ___Meadowview light rail station ___Other: ______

If you are interested in learning more about this survey, please provide your contact information. Name: ______Email: ______Phone: ______Address: ______

SACOG Project Contact Edward Coviello [email protected] 916-340-6223

Fecha:______Horario del viaje en autobús:______

Encuesta de evaluación del servicio Hwy 99 Express de SCT/LINK

1. ¿Cuál es el código postal (zip code) de su domicilio? ___ 95240 ___ 95632 ___ 95758 ___ 95241 ___ 95624 ___ 95759 ___ 95242 ___ 95727 __ 95_____

2. En una semana normal, ¿con qué frecuencia hace el recorrido Hwy 99 Express de SCT/LINK? ___ 4 ó 5 días por semana ___ 1 día por semana ___ 2 ó 3 días por semana ___ Menos de un día por semana

3. En un mes normal, ¿qué días de la semana hace el recorrido Hwy 99 Express de SCT/LINK como mínimo dos veces? Seleccione todas las opciones válidas. ___ Lunes ___ Miércoles ___ Viernes ___ Martes ___ Jueves

Para las preguntas 4 a 9, piense en el trayecto que realiza con mayor frecuencia por el recorrido Hwy 99 Express de SCT/LINK.

4. ¿Desde dónde se origina el viaje que realiza con mayor frecuencia por el recorrido Hwy 99 Express de SCT/LINK? ___ Casa ___ Citas médicas ___ Recreación/Comida ___ Trabajo ___ Trámites/Compras ___ Otro ___ Escuela ___ Visita social/personal

5. ¿Dónde toma el autobús con mayor frecuencia? ___ Lodi Transit Center ___ Elk Grove (E. Stockton Blvd en Elk Grove Blvd) ___ Galt City Hall ___ Sacramento (Florin Mall en 65th St.)

6. ¿A qué hora suele tomar el Hwy 99 Express de SCT/LINK para realizar este viaje? ___ Entre las 5 a.m. y las 10 a.m. ___ Entre las 10 a.m. y las 3 p.m. ___ Entre las 3 p.m. y las 8 p.m.

7. ¿Cuál es el destino del viaje que realiza con mayor frecuencia por el recorrido Hwy 99 Express de SCT/LINK? ___ Casa ___ Escuela/Universidad ___ Visita social/personal ___ Trabajo ___ Citas médicas ___ Recreación/Comida ___ Trámites/Compras ___ Otro

8. ¿Dónde suele bajarse del autobús cuando hace este viaje?

___ Lodi Transit Center ___ Elk Grove (E. Stockton Blvd en Elk Grove Blvd. ___ Galt City Hall ___ Sacramento (Florin Mall en 65th St.)

9. ¿A qué hora hace toma el Hwy 99 Express de SCT/LINK para regresar de este viaje? ___ Entre las 5 a.m. y las 10 a.m. ___ Entre las 10 a.m. y las 3 p.m. ___ Entre las 3 p.m. y las 8 p.m. ___ Por lo general no tomo el Hwy 99 Express de SCT/LINK para regresar de este viaje

10. ¿Con qué frecuencia toma el Hwy 99 Express de SCT/LINK para llegar a áreas de Sacramento que están pasando Florin Mall? ___ 4 ó 5 días por semana ___ Menos de un día por semana ___ 2 ó 3 días por semana ___ No tomo el autobús para ir a Sacramento ___ 1 día por semana

11. Si SCT/LINK ofreciera un servicio rápido al centro de Sacramento, ¿con qué frecuencia viajaría al centro de Sacramento? ___ 4 ó 5 días por semana ___ Menos de un día por semana ___ 2 ó 3 días por semana ___ No viajaría al centro de ___ 1 día por semana Sacramento

12. Actualmente, el recorrido Hwy 99 Express de SCT/LINK tiene una parada en Elk Grove Blvd en Stockton Ave. Si el servicio Hwy 99 Express de SCT/LINK ofreciera otra parada en Elk Grove, ¿Qué ubicación preferiría? ___ E. Stockton Blvd. en Bond Rd ___ E. Stockton Blvd. en Sheldon Rd ___ Cosumnes River College ___ Ninguno; el servicio no necesita otras paradas en Elk Grove ___ Otra: ______

13. Actualmente, el servicio Hwy 99 Express de SCT/LINK tiene la última parada para descenso de pasajeros en Sacramento en la parada de autobuses de Florin Mall. Si se trasladara la parada de Sacramento, ¿qué ubicación preferiría? (Elija hasta dos opciones, indique la ubicación más deseable con “1” y la segunda más deseable con “2”.) ___Conservar la parada de Florin Mall ___Centro de Sacramento / el Capitolio / tren ligero ___Estación de tren ligero Meadowview ___Otra: ______

Si le interesa conocer más acerca de esta encuesta, indique su información de contacto. Nombre: ______Email: ______Teléfono: ______Dirección: ______

Contacto del Proyecto SACOG Edward Coviello [email protected] 916-340-6223

Appendix C Hwy 99 Express Survey Summary

On Monday, November 15th through Friday, November 19th, passengers aboard the SCT/Link Hwy 99 route were asked to provide information about themselves and their SCT/Link ridership patterns, as well information about their current (outbound) trip and their proposed return (inbound) trip. All information represented is self-reported.

General Passenger and Schedule Information

Galt and Lodi residents comprise almost 75% of the Hwy 99 ridership. Residence of SCT/Link Hwy 99 Passengers Did Not Answer Stockton 2% Sacramento 5% 12%

Elk Grove 8% Lodi 30%

Galt 43%

Galt residents are most likely to ride the Hwy 99 service every weekday, while passengers from other cities are likely to ride 2-3 days or less per week.

4-5 2-3 1 day/ >1 Did not days/week days/week week day/week answer

Galt 62% 28% 3% 7% 0% Lodi 39% 24% 20% 15% 2% Sacramento 7% 27% 47% 20% 0% Elk Grove 18% 55% 27% 0% 0% Stockton 57% 43% 0% 0% 0% Tuesday and Wednesday are the most popular days to ride the Hwy 99 service (68% and 73% across all riders), while Friday is less popular for trips (45% across all riders). Distribution of Passengers Riding SCT/Link by Weekday 100% 100% 90% 80% 77% 83% 73% 73% 71% 72% 70% 60% 62% 57% 66% 57% 60% 64% 64%

50% 43%

40% 41% 33% 33%45% 30% 27% 20% 32% 20% 27% 27% 27% 10% 5% 2%0%0%0% 0% Monday Tuesday Wednesday Thursday Friday Did not answer

Galt Lodi Sacramento Elk Grove Stockton

Destination Information and Interest in Downtown Sacramento

Galt (sample size 60) Galt residents list their top two trip purposes as school/college and work; Lodi and Elk Grove are main destinations that Galt residents travel to, utilizing the morning and evening routes. They indicated interest in traveling to downtown Sacramento, with almost 40% reporting they would use the service two or more days per week if it existed, and 25% interested in riding one day per week or slightly less frequently.

Lodi (sample size 41) Lodi residents travel predominantly to Galt for errands and shopping trips, though a wide array of trip purposes are indicated in the data. They most commonly use midday routes for their traveling. Lodi residents displayed a weak interest in a downtown Sacramento route, with only 17% indicating they would ride it two or more days per week.

Sacramento (sample size 15) Sacramento residents travel to social visits and work, most often in the late afternoon. Their primary destination is Galt, and their interest in a downtown Sacramento service is middling, with 33% indicating they would ride the service two or more times per week, 40% interested in one day per week or less, and 20% saying they would not ride at all.

Elk Grove (sample size 11) Elk Grove residents board SCT/Link to travel to work, with secondary trips being for medical appointments and social visits; the most common destination of Elk Grove residents is Galt. They primarily use morning and evening routes for their trips and are divided in their interest in a service to downtown Sacramento; 27% would not ride it at all, 36% would ride two or more days per week.

Stockton (sample size 7) Stockton residents indicated use of SCT/Link to travel to home, work, social visits, and recreation/dining, usually on the midday routes. Their trips are primarily split between Galt and Sacramento, with Lodi as their main hub. Almost half of the Stockton passengers indicated they would ride into downtown Sacramento two or more days per week if the service existed.

Use of Existing Transit Stops

Galt is the most popular trip-origin transit stop, capturing 35% of the SCT/Link ridership. Elk Grove is the least-used trip-origin transit stop, serving only 17% of the total ridership.

Transit Stop Use by Residence, Trip Origin 30%

25% 24%

20%

15% 12% 9% 10% 9% 8% 9% 6% 5% 5% 3% 4% 1% 2% 2% 1%1% 0% 1%1%1% 1% 0% Lodi Galt Elk Grove Sacramento Galt Lodi Sacramento Elk Grove Stockton

Galt is also the most popular trip-destination, serving 31% of the ridership. Elk Grove is the least popular trip-destination among all residents, with only 12% of riders traveling there. Transit Stop Use by Residence, Trip Destination

18% 17% 16% 14% 12% 12%

10% 9% 8% 8% 7% 6% 5% 4% 4% 4% 4% 4% 3% 2% 1%1% 2% 1% 1% 1% 1% 0% 0% 0% Lodi Galt Elk Grove Sacramento

Galt Lodi Sacramento Elk Grove Stockton

Reactions to Potential New Stops, raw numbers

Cosumnes River College was the most preferred potential new Elk Grove stop, especially among Galt passengers..

Interest in New Elk Grove Stops 60

2 50 6

7 40 2 2 10 8 30

15 20 01

Passenger Votes Passenger 0

2 1 28 020 10 1 0 10 4 12 12 0 8 2 8 1 2 0 E. Stockton @ E. Stockton @ Cosumnes River No Additional Other Did not answer Bond Rd Sheldon Rd. College Stops

Galt Lodi Sacramento Elk Grove Stockton

Reactions to potential Sacramento stops were more varied than strong preference of adding an Elk Grove stop at CRC. For Sacramento stops, there was a strong show of support for maintaining the status quo (a transit stop at Florin Mall), but half of the existing ridership expressed interest in adding a downtown Sacramento stop, and roughly one third of the ridership wanted service to Meadowview.

A strong interest was shown in downtown Sacramento as a potential new stop, even among passengers with existing transit access to downtown Sacramento (all but Galt passengers). Interest in New Sacramento Stops, Number of Responses

70

1 60 7

3 50 12 3 6 40 18 11 2 3 30 5 2 01

Passenger Votes 8 20 14 27 30

10 19 10 4 12 4 0 Florin Mall Sacramento DT Meadowview Other Did not answer

Galt Lodi Sacramento Elk Grove Stockton

Among Galt passengers currently traveling to Sacramento (see survey question 10), the stop preferences are evenly split between Florin Mall and downtown Sacramento. Sacramento Stop Preferences of Sacramento-bound Galt Residents (38 people) 60%

50% 50% 50%

40%

32% 30%

20% 16%

11% 10%

0% Florin Sac DT Meadowview Other Did Not Answer

Reactions to Potential New Stops, percentages

Cosumnes River College was the most preferred potential new Elk Grove stop.

Interest in New Elk Grove Stops

60% 55%

50% 47% 47% 47%

40% 37%

29% 29% 29% 30% 24% 20% 20% 20% 18% 18% 13% 14% 13% 13% 10% 9% 10% 2% 3%2% 0%0% 0% 0%0%0%0% 0% 0% E. Stockton @ Bond E. Stockton @ Cosumnes River No Additional Stops Other Did not answer Rd Sheldon Rd. College

Galt Lodi Sacramento Elk Grove Stockton

Reactions to potential Sacramento stops were more varied than the near universal preference of adding an Elk Grove stop at CRC. For Sacramento stops, there was a strong show of support for maintaining the status quo (a transit stop at Florin Mall), but half of the existing ridership expressed interest in adding a downtown Sacramento stop, and roughly one third of the ridership wanted service to Meadowview.

A strong interest was shown in downtown Sacramento as a potential new stop, even among passengers that already have readily available other transit access to downtown Sacramento (all but Galt residents). Interest in New Sacramento Stops 80% 73% 70% 64%

60% 50% 50% 45% 44% 43% 40% 40% 34% 32% 33% 29% 29% 30% 27% 27% 27% 20% 20% 14% 9% 9% 10% 7% 7% 2% 0%0% 0% 0% Florin Mall Sacramento DT Meadowview Other Did not answer

Galt Lodi Sacramento Elk Grove Stockton

Once you exclude people who indicated they do not currently ride to Sacramento (question 10 of the survey), the stop preferences of Galt residents are evenly split between Florin Mall and Sacramento Downtown.

Sacramento Stop Preferences of Sacramento-bound Galt

60% Residents

50% 50% 50%

40%

32% 30%

20% 16%

11% 10%

0% Florin Sac DT Meadowview Other Did Not Answer

Appendix D

1. What is your home address zip code? ___ 95240 ___ 95632 ___ 95758 ___ 95241 ___ 95624 ___ 95759 ___ 95242 ___ 95757 ___ 95____ 2. How often have you ridden any SCT/LINK route or Dial-a-Ride trip in the past six months? ___ At least three times a week on average ___ At least once a week on average ___ At least once a month on average ___ Less than five times in the past six months ___ I have never ridden on any SCT/LINK route or Dial-a-Ride vehicle 3. The current SCT/LINK Hwy 99 Express service provides access from Galt to Lodi, Elk Grove, and South Sacramento. Do you currently travel to Elk Grove and/or Sacramento for any of the following reasons (check all that apply): ___ Work ___ Errands/shopping ___ Other ___ School/College ___ Social visit/personal ___ Medical appointment ___ Recreation/dining ___ I do not regularly travel into Elk Grove and/or Sacramento If you do not travel into Elk Grove and/or Sacramento, please skip to question #9. 4. How often do you generally make the trips mentioned in question #3? ___ 3-5 times per week ___ About 1 time per week ___ Once a month or less often 5. For your trips into Elk Grove and/or Sacramento, are you interested in taking transit? ___ Yes, if it takes me directly where I need to go, or to a transit transfer point ___ Yes, if it takes me directly where I need to go ___ I am not interested in taking transit for my Elk Grove and/or Sacramento trips ___ Not sure 6. If SCT/LINK offered express service into downtown Sacramento, how often would you ride into downtown Sacramento? ___ 4-5 days a week ___ Less than one day a week ___ 2-3 days a week ___ I would not ride transit to downtown ___ 1 day a week Sacramento

Please flip survey over and continue on the back page.

7. The SCT/LINK Hwy 99 Express route currently has a stop at Elk Grove Blvd and Stockton Ave (offers transfers to E-tran routes 52, 60, 156, and 162). If the Elk Grove drop off location was moved, which location would you prefer? ___ Retain Elk Grove Blvd @ Stockton Ave ___ Add E. Stockton Blvd. @ Bond Rd (offers transfers to E-tran routes 59, 60, and 160) ___ Add E. Stockton Blvd. @ Sheldon Rd (offers transfers to E-tran routes 59, 60, and 160) ___ Add Cosumnes River College (offers transfers to E-tran routes 154, 156, 157, 159, 160, and 162; to Regional Transit routes 54, 55, and 56) ___ None; I would not use transit to travel to Elk Grove ___ Not sure; I am unfamiliar with the transit stops in Elk Grove ___ Other: ______8. The SCT/LINK Hwy 99 Express service currently has a drop off location in Sacramento at the Florin Mall transit stop (offers transfers to Regional Transit routes 47, 51, 55, 67, 68, 81). If the Sacramento drop off location was moved, which location would you prefer? ___ Retain the Florin Mall stop ___ Downtown Sacramento/the Capitol/light rail (offers transfers to Regional Transit Blue Line, Gold line, and multiple bus routes,) ___ Meadowview light rail station (offers transfers to Regional Transit routes 4, 5, 47, 56, 63, and the Blue Line) ___ None; I would not use transit to travel to Sacramento ___ Not sure; I am unfamiliar with the transit stops in Sacramento ___Other: ______9. Please indicate your level of satisfaction with the existing SCT/Link Dial-a-Ride and Hwy 99 Express service. Use the space provided to include additional feedback about existing service. ___ Very satisfied ___ Satisfied most of the time ___ Neither satisfied nor dissatisfied ___ Not satisfied most of the time ___ Very dissatisfied ___ No opinion

If you are interested in learning more about this survey, please provide your contact information. Please return this survey to SACOG by February 28, 2011

Name: ______SACOG Project Contact Email: ______Edward Coviello Phone: [email protected] Address: ______916-340-6223

1. ¿Cuál es el código postal (zip code) de su domicilio? ___ 95240 ___ 95632 ___ 95758 ___ 95241 ___ 95624 ___ 95759 ___ 95242 ___ 95757 __ 95_____

2. ¿Con qué frecuencia hizo algún recorrido de SCT/LINK o un viaje con Dial-a-Ride en los últimos seis meses? ___ Por lo menos tres veces por semana en promedio ___ Por lo menos una vez por semana en promedio ___ Por lo menos una vez al mes en promedio ___ Menos de cinco veces en los últimos seis meses ___ Nunca hice un recorrido de SCT/LINK ni viajé en un vehículo de Dial-a-Ride 3. El actual servicio Hwy 99 Express de SCT/LINK brinda acceso desde Galt a Lodi, Elk Grove y Sur de Sacramento. ¿Actualmente viaja a Elk Grove o Sacramento por algunos de los motivos que se indican a continuación? (marque todos los que corresponden): ___ Trabajo ___ Trámites/Compras ___ Recreación/Comida ___ Escuela/Universidad ___ Visitas social o ___ Otro ___ Citas médicas personal ___ No viajo regularmente a Elk Grove ni a Sacramento Si no viaja a Elk Grove ni a Sacramento, por favor pase a la pregunta número 9. 4. ¿Con qué frecuencia realiza generalmente los viajes mencionados en la pregunta número 3? ___ Entre 3 y 5 veces por semana ___ Una vez al mes o menos ___ Aproximadamente 1 vez por semana 5. Para sus viajes a Elk Grove o Sacramento, ¿le interesa tomar el transporte público? ___ Sí, si me lleva directamente a mi destino, o a un punto de trasbordo de transporte público ___ Sí, si me lleva directamente a mi destino ___ No me interesa tomar el transporte ___ No estoy seguro público para mis viajes a Elk Grove o Sacramento 6. Si SCT/LINK ofreciera un servicio rápido al centro de Sacramento, ¿con qué frecuencia viajaría al centro de Sacramento? ___ 4 ó 5 días por semana ___ Menos de un día por semana ___ 2 ó 3 días por semana ___ No viajaría al centro de Sacramento ___ 1 día por semana Por favor siga en la parte de atrás.

7. El servicio Hwy 99 Express de SCT/LINK tiene una parada para descenso de pasajeros en Elk Grove en la parada de Elk Grove Blvd y Stockton Blvd (ofrece trasbordos con las rutas de E- tran 52, 60, 156, 162). Si se trasladara la parada de Elk Grove, ¿qué ubicación preferiría? ___ Conservar la parada de Elk Grove Blvd @ Stockton Blvd ___ E. Stockton Blvd. @ Bond Rd (ofrece trasbordos con las rutas de E-tran 59, 60, y 160) ___ E. Stockton Blvd. @ Sheldon Rd (ofrece trasbordos con las rutas de E-tran 59, 60, y 160) ___ Cosumnes River College (ofrece trasbordos con las rutas de E-tran 154, 156, 157, 159, 160, y 162, y de Regional Transit 54, 55, y 56) ___ Ninguna; no utilizaré el transporte público para viajar a Elk Grove ___ No estoy seguro; no estoy familiarizado con las paradas del transporte público de Elk Grove ___ Otro: ______8. El servicio Hwy 99 Express de SCT/LINK tiene una parada para descenso de pasajeros en Sacramento en la parada de Florin Mall (ofrece trasbordos con las rutas de Regional Transit 47, 51, 55, 67, 68, y 81). Si se trasladara la parada de Sacramento, ¿qué ubicación preferiría? ___Conservar la parada de Florin Mall ___Centro de Sacramento / el Capitolio / tren ligero (ofrece trasbordos con las rutas de Regional Transit Blue Line, Gold line y varias rutas de autobús) ___Estación de tren ligero Meadowview (ofrece trasbordos con las rutas de Regional Transit 4, 5, 47, 56, 63 y Blue Line) ___ Ninguna; no utilizaré el transporte público para viajar a Sacramento ___ No estoy seguro; no estoy familiarizado con las paradas del transporte público de Sacramento ___Otro: ______9. Por favor indique su grado de satisfacción con el servicio actual de SCT/Link Dial-a-Ride y Hwy 99 Express. Utilice el espacio que aparece a continuación para incluir cualquier comentario sobre el servicio actual. ___ Muy satisfecho ___ No satisfecho la mayor parte del tiempo ___ Satisfecho la mayor parte del tiempo ___ Muy insatisfecho ___ Ni satisfecho ni insatisfecho ___ No tengo opinión al respecto

Si le interesa conocer más acerca de esta encuesta, indique su información de contacto. Por favor devuelva esta encuesta el 28 de febrero de 2011. Nombre: ______Contacto del Proyecto SACOG Email: ______Edward Coviello Teléfono: [email protected] Dirección: ______916-340-6223

Appendix E Galt Public Survey Results

25 English Surveys (15 paper, 10 internet) 3 Spanish Surveys (3 paper surveys) Of those, 23 listed their zip code as 95632.

23 people answered this question, with 12 people saying they had never before ridden an SCT/LINK vehicle.

22 people answered this question, with 13 saying they travel to Elk Grove and Sacramento for errands and shopping trips, and with 12 people saying they traveled there for medical appointments. Six people said they traveled there for work.

16 people answered this question, with eight of them traveling north about one time per week.

17 people answered this question, with 11 of them saying they were interested in transit if it took them to their final destination or a transit transfer point.

17 people answered this question, with four people saying they’d ride it one day a week, four people saying less than one day per week, three people saying 4-5 days per week, and three people saying 2-3 days per week.

15 people answered this question, with six of those saying to add CRC as a stop in Elk Grove. Only one answer was permitted for this question.

18 people answered this question, with seven reporting they were too unfamiliar with Sacramento transit stops to answer, and five recommending the addition of Downtown Sacramento.

Seventeen people answered this question with eight people reporting “no opinion”. Dissatisfaction rates composed around forty percent of the responses most likely as a result of surveys being distributed at the Unmet Transit Needs hearing, where people are likely to have some concerns about current transit service.

Of the eight respondants said they work in Sacramento, seven are Galt residents. Four people expressed interest in transit if it took them to their destination or a transfer point. When asked how frequently they would ride a bus into Downtown Sacramento, one person said 4-5 days/week, one person said 2-3 days/week, one person said 1 day/week, one person said less than one day/week, and four people abstained (skipped the question). Five of eight respondants who work in Sacramento answered the question asking about their preferred Sacramento stops: two favored the Downtown stop, one preferred Meadowview; the other two did not select a stop in Sacramento because they were unfamiliar with the Sacramento stops.

Appendix F Downtown Sacramento - Proposed Service Option 4

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S C H ST T I S 5 T

T E S E S ProposedT RouteH T T S 8

F S 2 H T T 2 1 G T ST S Light Rail

T H T S H

8 ST H

T 7 CAP Downtown Sacramento E I S ITO T L M J ST Light Rail Stops AELL

State L ST Capitol

K ST T S

T S 1 2

T S

H C

T N AP I E 5 ST TO 1 L R AVE ST E

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S Midtown Sacramento T H S T

9 H 2 T T S 9

H T 0 3

T P S S T T F H S O T T L H 0 S S

1 T O H Q 6 M S 2 T T B 6 L 1 V D

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T D

S S S V T L H E B T 9 A 1 T ST R B S T M O A C H K L T A O N B L V U D S H WY D 50 V W L ST B

E 0 D I 8

S S R U E DMV B V I R X ST

B T R S OAD WA H Y T

4

3

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N H A 2N T L D AV 4 E 2

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3R D AVE

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F 8 DONNER WAY TH AVE

Appendix G Sacramento County South County Transit Link Short Range Transit Plan Update Meeting Date: January 24, 2012

COMMENTS (REVISED)

Eliminating Florin Road Stop

Peter Windley -- Takes bus from Florin Center at least 2 to 3 times a week for the past 10 to 12 years. You are planning on doing away with the Florin Center bus. Now to get from florin to Galt a person will need to take another bus to get to CRC. To get to the 55 bus stop to get to CRC takes about 20 minutes on my bike. Now I get to the bus stop and the bus isn’t there, I have to wait another additional 20 minutes. Now after waiting 40 minutes, it will take the bus approximately 30 minutes to get to CRC, and I will need to wait another 20 minutes to get from CRC to go to Galt. It will take about 3 hrs to get from Florin Center via CRC to Galt, and the return trip will take the same amount of time. I also have to pay extra. Who would do that?

Also in attendance was Mia Thomas–She is a student at Sac State and takes the Hwy 99 Express to get to Florin Road. She is concerned about elimination of stop as she transfers at that stop to other routes in the area. She also states, we need to really look at the route schedule for the students to make sure that the bus alternatives recommended meet the schedules available through Sacramento State as well as CRC.

Travel to Mather (Veterans Hospital and Lodi)

Herman Miller, P.E. disable and lives on the Delta Loop. Take him approximately 6 hours to travel via transit service to Mather. Service provides him no help. The area has very poor transportation. Was once served by Delta Breeze to do shopping, but he can’t figure out why he can’t get to Sacramento to go to Veterans Hospital.

He can’t understand what is being provided. States that it seems that the routes are designed to loss money, and the only route that appears to make money is the Delta Breeze that goes to Bart.

Recommends that SCT/Link initiates a bus route that starts in Rio Vista and travel up 160 to make money. If I want to go to Lodi, I have two choices. One gets me to the Wal- Mart Shopping Mall. Route does not benefit elderly riders due to time constraints.

There is also need to get routes to Mather and U.C. Davis for visits to two major areas.

Location of bus stops is never where “the action is”.

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Support of draft SRTP Update

Mike Barnbaum – resides in Sacramento and works for a non-profit agency. However, is involved due to interest in transit. He has attended Unmet Transit Needs at Elk Grove, and SACOG board. He also introduced Grace Malson. SCT/Link needs to make connections for its riders directly to the Sacramento system. Wants to support the draft plan as it delivers a market of riders to health care coverage and educational opportunities, E-trans, and RT access. He wants to make two recommendations based on Transit Renewal Plan, which takes transit service back to a time before the economy shifted. One service to be recommended is the Highway 99 to CRC route. Route 56 has the highest passenger per revenue on a segment of any RT route. Route 51 has the most passengers per revenue hour end point to end point. He wants these to be considered when making decisions. He supports the commuter route due to creation of connections. (Transcription abbreviated due to length).

He also readdressed the gathering to clarify the routes that are being addressed, and that their were no current timeframes available for the commuter route but support the route as being the best alternative to get individuals to Sacramento State and other work locations.

Elk Grove Blvd. Stop and Commuter Express

Mary Ann Candy – Works in Sacramento, takes very 5:20 Hwy Express to Elk Grove and then to E-Tran to get to work by 7:00 when she starts work. She like Elk Grove stop and is convenient for transferring to E-Tran. She likes the commuter route as it travels right by her job; however, only one problem with commuter express, is the times. Commuter does not leave early enough to get her to work.

Inquired as to why we are proposing alternative routes. Is this money related?

Deborah Crane (behalf of Chandler) -- She and her son reside in Herald. Her son uses Elk Grove stop to attend special programs available along the route. As an educator, she understands the stop at CRC; however, she is disappointed that of the four alternatives recommended that individuals such as her son will not be able to access the Elk Grove stop.

Roger Crane requests that there be an exploration into providing alternative methods of transportation for individuals who need the stop. He suggests that perhaps providing a phone number to call to schedule other ways to get to Elk Grove.

Christina Bruno – attends CRC and is a special education teacher. She catches the 81 to go to work. She works at 65th and 14. She is concerned about the elimination 65Th and Florin. She needs the transit services not only to go to work, but also to get to school. She would like for us to look at the times a little closer to make sure they work.

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Farebox Revenue Recovery

Joseph (??) Wanted explanation about the loss of money and what that had to do with the update to the SRTP. How many people do you have riding to CRC compared to ridership to Sacramento and Florin Road? Where are you getting this information? How many people will you actually be picking up when the route is implemented? Can we just make a bus that goes to CRC and eliminate the afternoon routes that may go to the Sacramento area?

Transfers

Ms. Grace Malson-- Status of transfer to ride RT, E-Tran etc. Wants to know why the service is not available. Wants to know about cost of service.

ADA Deviations

Ms. Grace Malson wants SACOG to look at the required deviation

Survey, Customer-base

Debra Moreno -- she is addressing the community interest and she strongly recommends that we look closer at the proposal. The current bus service that brought her to the meeting almost did not get there. She travels the 99, light rail, and Galt to Sacramento. The travel times are excessive (1 hour to 1.5 hours). Who is the real target of the survey—students, links, educators, Mr. Barnbaum (who states no interest). What she hears is a political influence which should be a concern as we are getting away from the population.

She addressed the fairbox recovery rate. Current versus recommended. Rural versus urbanized. She addressed the surveys that were completed and the population used. She was concerned by how the survey was handled. The sampling group for the two surveys was not similar.

Wants to know, did we capture the Galt Market population or attendees when completing the survey. She addressed the 2008 shift from fixed routes to dial a ride. What are we really trying to accomplish here.

What about future links? What do we expect the e.t.a for commuter services.

Also wants more statistical information such as the progression. Recommendation that we do not move forward until we get the progression information and better surveying techniques.

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City of Galt Council Meeting – SRTP Update and Transportation

Mr. Barnbaum wanted to know if there were plans for free transportation service to be provided to get back and forth to City Hall for the SRTP update.

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Appendix H Appendix H Responses to Comments Received at January 24th Public Hearing for Proposed Service Changes to Highway 99, Delta Route and potential Commuter Service to Sacramento

Highway 99 Service - The proposed elimination of the Florin Mall Transit Center is maintained. Passengers from the public hearing expressed concern about the increased time for transit trips between Sacramento and Galt if the Florin Mall Transit Center stop was eliminated. After careful consideration, retention of the Florin Mall Transit Center stop is not recommended due to the following reasons:

o The stop has experienced decreased ridership improvement potential over the years of service to the location. The stop was created when a large regional mall was active at the location, which has since been replaced with predominantly auto-dependent retailers, such as the Wal-Mart Supercenter. o The current stop does not allow for an expansion of rider destinations such as educational locations, medical destinations, and future connections to light rail, etc. SCT/Link ridership data was evaluated while developing this recommendation and indicates that other destinations could provide stronger connections for Highway 99 Service passengers. o The option to access Cosumnes River College most of the time and leave some Highway 99 Service routes at Florin Mall Transit Center is not recommended, as it would create a fragmented, less user-friendly schedule for all northbound passengers on the Highway 99 Service. It is not possible to maintain the Florin Mall Transit Center stop and provide service to CRC while maintaining hourly transit service.

The elimination of the Florin Mall Transit Center stop will mean that some passengers who came forward at the public hearing will be forced to make transit connections to complete their trips between Sacramento and Galt. The recommendation to add commuter bus service between Galt and Downtown Sacramento will assuage some of the difficulty these passengers will face by providing access to strong transit connections in Downtown Sacramento.

Some commenters from the hearing were California State University, Sacramento (Sac State) students who currently use the Florin Mall Transit Center stop to transfer to Sac RT Route 81 to access the college. Students of Sac State and the Los Rios Community College District (i.e. CRC) have unlimited rides on Sacramento RT with a student pass, so transferring between SCT/Link and Sacramento RT does not add to the financial burden of their trip. Passengers traveling between Galt and Sac State have a number of transit options available for their journey:

1. A passenger can travel to CRC on SCT/Link’s Highway 99 Service, transfer to Sac RT Route 54 at CRC, then transfer to Sac RT Route 81 from the Florin Light Rail station; 2. A passenger can travel to CRC on SCT/Link’s Highway 99 Service, transfer to Sac RT Route 55 at CRC, then transfer to Sac RT Route 81 from the Florin Mall Transit Center; or 3. A passenger can travel to Downtown Sacramento on the proposed commuter and transfer to one of several direct Sac RT routes (i.e. Gold line, Route 30, 31, 34) to reach Sac State.

In some instances, passengers wishing to reach their destination in Sacramento by a certain time (i.e. 7 AM) will need to take an earlier Highway 99 Service route than they currently do to arrive at their destination by their desired time.

- A route deviation to Elk Grove Boulevard is recommended to operate by request on the north-bound portion of the Highway 99 Service. The deviation would address requests to maintain service to the Elk Grove Boulevard stop to retain access to e-tran commuter buses and a special needs day program nearby. SCT/Link has indicated that this can be done with 24-hour advance notice and subscription-based services.

Staff is working with individuals from the hearing to resolve concerns about the timing of the Highway 99 Route and how that affects transfers to other (i.e. e-tran Commuter) routes. The recommendation of the route deviation to Elk Grove Boulevard does provide access to e-tran commuter routes not directly accessible from CRC.

Delta Route - The proposed elimination of direct service between Lodi and Isleton is maintained, including the elimination of service to Brannan Island. A passenger from the public hearing expressed dissatisfaction about the service to the Delta and lack of connections to nearby Rio Vista and to Sacramento. However, retention of service to Brannan Island is still recommended for discontinuation with the adoption of this plan along with the Isleton to Lodi segment. The segment experiences extremely low ridership counts, often zero passengers per day to/from Brannan Island. It is recommended that the next Short Range Transit Plan (FY 2014-15) study potential service between Isleton, other Delta communities, Rio Vista, and locations in Sacramento City and County.

Commuter Service - A draft time schedule for the commuter service with morning service arriving in Downtown Sacramento by 7 AM and evening service departing Downtown Sacramento by 4:30 or 5:00 PM is recommended. Several persons at the hearing expressed concern about the timing of the proposed commuter service, which had not been determined in the draft SRTP. The feedback from the hearing indicates a preference for the route to arrive in Sacramento just before 7:00 am for the morning commuter route and to leave Sacramento by 4:30 or 5:00 pm for the evening commuter route.

Development of the commuter route focused on transit connections, employment centers, medical centers, connections to Sacramento State University, and social service centers, such as the Sacramento County Office of Human Assistance.

Appendix I

Appendix J July 10 Aug 10 Sept 10 Oct 10 Nov 10 Dec 10 Jan 11 Feb 11 Mar 11 April 11 May 11 June 11 TOTALS Passengers Delta 282 294 428 361 280 259 310 288 297 311 336 395 3,841 32,594 99 2,643 2,546 2,550 2,623 2,188 2,007 1,966 2,206 2,459 2,621 2,342 2,602 28,753 DAR 1,917 2,301 3,324 3,366 2,659 2,667 2,981 2,756 3,321 2,777 3,130 2,217 33,416 33,416 66,010 Rev. Hours Delta 282.26 282.26 269.43 269.43 243.77 282.26 256.60 243.77 295.09 269.43 269.43 282.26 3,246 10,077 99 594.00 594.00 567.00 567.00 513.00 594.00 540.00 513.00 621.00 567.00 567.00 594.00 6,831 99 Sat. 45.40 na na na na na na na na na na na WD DAR 408.80 468.04 629.90 602.32 490.36 607.43 807.07 787.64 918.86 705.34 753.20 632.62 7,812 8,313 Sat. DAR 52.63 39.83 39.12 51.90 31.41 31.40 39.88 39.33 30.97 59.12 42.24 43.25 501 18,390 Rev. Miles Delta 8,533.0 8,627.0 8,084.0 8,181.0 7,543.0 8,708.0 7,968.0 7,577.0 9,135.0 8,407.0 8,393.0 8,842.0 99,998 315,747 99 19,935.0 18,466.0 17,689.0 17,731.0 16,035.0 18,621.0 16,968.0 16,074.0 19,594.0 17,956.0 17,909.0 18,771.0 215,749 DAR 5,849.0 6,546.0 8,623.0 8,341.0 6,760.0 7,928.0 9,630.0 9,148.0 10,179.0 8,987.0 8,940.0 8,078.0 99,009 99,009 414,756 Fares Delta $587.00 $589.24 $849.95 $694.79 $539.64 $495.83 $674.77 $583.83 $629.80 $680.98 $639.40 $847.13$ 7,812 $63,713.69 99 $5,087.57 $5,083.91 $5,099.83 $4,868.38 $4,299.84 $3,981.86 $3,981.92 $4,134.26 $4,594.07 $5,071.04 $4,556.26 $5,142.39$ 55,901 DAR $2,511.31 $2,598.74 $2,542.44 $2,508.54 $2,144.91 $2,652.50 $2,993.83 $2,807.69 $3,306.97 $3,030.03 $3,209.34 $3,119.41$ 33,426 $33,425.71 DAR Tickets $742.50 $1,705.50 $5,285.25 $1,345.50 $1,858.50 $1,750.50 $1,689.75 $1,584.00 $1,917.00 $2,020.50 $1,143.00 $873.00$ 21,915 99 Mon/Tickets $360.00 $670.00 $290.00 $510.00 $370.00 $340.00 $490.00 $470.00 $160.00 $500.00 $130.00 $260.00$ 4,550 $26,465.00 adjustment to inv $ - $123,604.40 Revenue Hours Sat. 99 9.08 9.08 9.08 9.08 9.08 Sat. 99 45.4 na na na na na na na na na na na 45.4 99 Tot 639.40 639.4

Sat. DAR 13.27 10.87 9.85 10.72 7.33 10.58 0 6.73 10.97 11.17 10.12 8.65 8.08 9.08 11.27 15.97 8.95 10.9 9.72 11.02 8.3 11.98 11.63 9.78 12.08 11.05 7.22 10.37 9.7 9.92 11.53 10.85 3.98 13.02 9.72 12.22 10.62 8.83 10.78 7.67 5.43 0 10.85 10.73 7.72 11.25 10.77 12.6 8.58 0 0 7.17 0 0 7.78 0 0 11.7 0 0 Sat. DAR 52.63 39.83 39.12 51.9 31.41 31.4 39.88 39.33 30.97 59.12 42.24 43.25 501.08 DAR Tot 461.43 507.87 669.02 654.22 521.77 638.83 846.95 826.97 949.83 764.46 795.44 675.87 8312.66 adjustment to inv

TOTAL Farebox TOTAL Farebox $9,288.38 $10,647.39 $14,067.47 $9,927.21 $9,212.89 $9,220.69 $9,830.27 $9,579.78 $10,607.84 $11,302.55 $9,678.00 $10,241.93 Distributed Fare revenue Delta $587.00 $589.24 $849.95 $694.79 $539.64 $495.83 $674.77 $583.83 $629.80 $680.98 $639.40 $847.13 $7,812 99 $5,447.57 $5,753.91 $5,389.83 $5,378.38 $4,669.84 $4,321.86 $4,471.92 $4,604.26 $4,754.07 $5,571.04 $4,686.26 $5,402.39 $60,451 DAR $3,253.81 $4,304.24 $7,827.69 $3,854.04 $4,003.41 $4,403.00 $4,683.58 $4,391.69 $5,223.97 $5,050.53 $4,352.34 $3,992.41 $55,341 TOTAL $9,288.38 $10,647.39 $14,067.47 $9,927.21 $9,212.89 $9,220.69 $9,830.27 $9,579.78 $10,607.84 $11,302.55 $9,678.00 $10,241.93 $123,604 Overheads $11,000 $11,000 $11,000 $11,000 $11,000 $11,000 $11,000 $11,000 $11,000 $11,000 $11,000 $11,000 $132,000 Monthly $45,329 $45,329 $45,329 $45,329 $45,329 $45,329 $45,329 $45,329 $45,329 $45,329 $45,329 $45,329 $543,948 serv hrs $45,199 $45,233 $49,198 $48,714 $41,783 $49,513 $53,711 $51,757 $60,978 $52,317 $53,330 $50,724 $602,457 Fuel $10,522 $12,426 $17,091 $12,901 $11,619 $14,426 $14,657 $10,911 $19,996 $19,761 $14,422 $18,000 $176,730

Total serv hrs 1,383.09 1,384.13 1,505.45 1,490.65 1,278.54 1,515.09 1,643.55 1,583.74 1,865.92 1,600.89 1,631.87 1,552.13 18435.05 $ per serv hr $81.01 $82.35 $81.45 $79.12 $85.83 $79.38 $75.87 $75.14 $73.58 $80.21 $76.04 $80.57 $78.93

Cost of service Delta $22,867 $23,245 $21,945 $21,318 $20,922 $22,406 $19,468 $18,316 $21,714 $21,611 $20,486 $22,741 $257,040 99 $51,800 $48,918 $46,182 $44,862 $44,028 $47,152 $40,970 $38,545 $45,696 $45,479 $43,112 $47,858 $544,603 DAR $37,382 $41,825 $54,491 $51,764 $44,781 $50,711 $64,258 $62,136 $69,893 $61,317 $60,482 $54,454 $653,493 $1,455,136 Total Operating Fare recovery ratio Delta 2.57% 2.53% 3.87% 3.26% 2.58% 2.21% 3.47% 3.19% 2.90% 3.15% 3.12% 3.73% 3.04% 99 10.52% 11.76% 11.67% 11.99% 10.61% 9.17% 10.92% 11.95% 10.40% 12.25% 10.87% 11.29% 11.10% DAR 8.70% 10.29% 14.36% 7.45% 8.94% 8.68% 7.29% 7.07% 7.47% 8.24% 7.20% 7.33% 8.47% Overall 8.29% 9.34% 11.47% 8.42% 8.40% 7.67% 7.88% 8.05% 7.73% 8.80% 7.80% 8.19% 8.49%

Subsidy per passenger Delta $79.01 $77.06 $49.29 $57.13 $72.79 $84.59 $60.62 $61.57 $70.99 $67.30 $59.07 $55.43 $64.89 99 $17.54 $16.95 $16.00 $15.05 $17.99 $21.34 $18.56 $15.39 $16.65 $15.23 $16.41 $16.32 $16.84 DAR $17.80 $16.31 $14.04 $14.23 $15.34 $17.36 $19.98 $20.95 $19.47 $20.26 $17.93 $22.76 $17.90 Overall

Average Fare per passenger Delta $2.08 $2.00 $1.99 $1.92 $1.93 $1.91 $2.18 $2.03 $2.12 $2.19 $1.90 $2.14 $2.03 99 $2.06 $2.26 $2.11 $2.05 $2.13 $2.15 $2.27 $2.09 $1.93 $2.13 $2.00 $2.08 $2.10 DAR $1.70 $1.87 $2.35 $1.14 $1.51 $1.65 $1.57 $1.59 $1.57 $1.82 $1.39 $1.80 $1.66 TOTAL SYSTEM $1.92 $2.07 $2.23 $1.56 $1.80 $1.87 $1.87 $1.82 $1.75 $1.98 $1.67 $1.96 $1.87

Pass/Srv hr Delta 1.00 1.04 1.59 1.34 1.15 0.92 1.21 1.18 1.01 1.15 1.25 1.40 1.18 99 4.13 4.29 4.50 4.63 4.27 3.38 3.64 4.30 3.96 4.62 4.13 4.38 4.21 DAR 4.15 4.53 4.97 5.15 5.10 4.17 3.52 3.33 3.50 3.63 3.93 3.28 4.02 TOTAL SYSTEM 3.50 3.71 4.19 4.26 4.01 3.26 3.20 3.31 3.26 3.57 3.56 3.36 3.59

MB-UPT 2,925 2,840 2,978 2,984 2,468 2,266 2,276 2,494 2,756 2,932 2,678 2,997 MB-VRH 921.66 876.26 836.43 836.43 756.77 876.26 796.60 756.77 916.09 836.43 836.43 876.26 MB-VRM 28,468.0 27,093.0 25,773.0 25,912.0 23,578.0 27,329.0 24,936.0 23,651.0 28,729.0 26,363.0 26,302.0 27,613.0 MB-Day service 21 22 21 21 19 21 20 19 23 21 21 22 TOTALS To Date SAT Passengers 76 na 76 VSH 45.4 45.4 Pas/Srv hr 1.67 1.67 Fares (P x Avg)$ 156.65 $ 157 Cost of service$ 3,678 $ 3,678 Farebox recovery 4.26% 4.26% Subsidy per Pass$ 46.33 $ 46.33

SCT/LINK