MEMBER HANDBOOK Welcome to Heritage Victor Valley Medical Group We are the High Desert leader and innovator in life-changing health programs and high-value member benefits. Heritage members can expect a high-touch customer experience through increased patient contact, quick response, and everyday coordinated care, as well as an eager-to-please OUR PROMISE member services team. Heritage Victor Valley Medical Group covers Southern California’s High Desert and Mountain Communities and is “To connect with you and the expanding to the Inland Empire with neighborly doctors and a wide range of specialists. We offer access to the best community through a spirit of tertiary hospital care in Southern California. Members are excellence, to contribute to the surrounded with abundant no-cost services that bring peace of mind. Our use of technology, streamlined operations, well-being of all through personal and automation, delivers faster referrals and better results. health and wellness solutions Heritage LifeFit integrates a healthy lifestyle approach to personal health through prescriptive fitness, education, and to generate a remarkable and comprehensive fitness training for most ages. Heritage experience that leaves you combines these resources and expertise with Five Star rated quality measures - partnering with you and your family - for reassured and highly satisfied.” total coordinated care. We are committed to delivering more than you expect.
02 Insurance04 Benefits 08 Services 10 Doctors24 Departments26 Urgent30 Hospitals Care32 Lab 34Services Imaging38 FAQ42 Contact
1(800) 655-9999 | hvvmg.com | [email protected] 1 Insurance Plans
FAMILIES & INDIVIDUALS SENIORS
Aetna Aetna
Blue Cross Anthem - Blue Cross Blue Shield
Blue Shield Care 1st
Cigna Alignment Covered California / Easy Choice Health Net
United Healthcare Health Net IEHP
Inter Valley Health Plan
Molina
SCAN
Secure Horizons
United Healthcare
2 1(800) 655-9999 | hvvmg.com | [email protected] 1(800) 655-9999 | hvvmg.com | [email protected] 3 MEMBER BENEFITS
Annual Wellness Physical Exam Everyday Savings and Value Heritage works with every member to have an annual Discounts up to 50% at major wellness exam which assists in charting their personal brand outlets, and exclusive health strategy. deals at local businesses with the no-cost Heritage Benefits mobile app. Nearby Doctors Complimentary membership at World Gym 45 primary care doctors and more than 200 specialists for Heritage members at both Victorville locations. across the High Desert and Mountain Communities, and expanding to the Inland Empire. Access to Preferred Hospitals New Speedy Referrals System Heritage has contracted access to the most sought-after hospitals locally and across Southern California. A referral in your hands in three days, with curbside VIP assistance. Thriving Senior Social Life Nearly ER Levels of Urgent Care Seniors enjoy the most highly attended seniors program in the region with numerous activities five days a week, Heritage Urgent Care Plus offers High Acuity Urgent Care, field trips, and fitness programs. which is a sophisticated level of technology and services similar to those offered in the hospital emergency room Robust Personal Health & Fitness Community but with much shorter wait times. This is the only service Experience a new level of it’s kind available in the High Desert. of personal health and Locally-Based Member Services become part of a thriving fitness social community with Our highly-responsive, locally-based, member services our free fitness programs. team is readily available in person, by phone, and online. Wide Variety of Personal Health Services Coordinated Care Surrounds You Heritage members enjoy a variety of free benefits such as Heritage members enjoy coordinated care through prescriptive fitness, health education, personal health increased patient contact and quick response times - consultations, and annual wellness exams. assisting members with every aspect of their care.
4 1(800) 655-9999 | hvvmg.com | [email protected] 1(800) 655-9999 | hvvmg.com | [email protected] 5 Heritage LifeFit Fitness has training programs for women and men, boys and girls of most ages and fitness levels. Come join the fun and discover a healthier, more active, and happier you!
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Primary Care Physicians Fitness Services 45 primary care doctors across the High Desert and Heritage LifeFit fitness programs include all major disciplines, Mountain Communities and expanding to the Inland Empire. from strength and conditioning to competitive events and 1(800) 655-9999 teams, and is offered at no cost. (760) 261-6462
Specialty Care Prescriptive Fitness Heritage has over 200 specialists as well as access to the Prescriptive fitness improves extensive Heritage Providers Network throughout Southern overall health and well-being. California. 1(800) 655-9999 It is designed to increase activity levels, endurance, Urgent Care Plus and strength, and is tailored Heritage Urgent Care Plus offers High Acuity Urgent Care to your health needs and the only service of its kind available in the High Desert. fitness level. (760) 952-1222 High Acuity Care is a sophisticated level of technology and services similar to the hospital emergency room but with Member Services shorter wait times. (760) 261-5292 Our solution-oriented member services team is locally based. Always connect to a live team member, in person, on the Senior Services phone, or online. 1(800) 655-9999 Heritage senior services are the most comprehensive, numerous, and highly regarded in the region. (760) 261-5206 Behavioral Health Service Programs and resources providing support and Wellness and Health Education Center encouragement to help people cope with various life These multi-faceted services include annual wellness exams, challenges. 1(800) 655-9999 eye health, health education, and general health information. Many workshops and support groups are free of charge and Industrial / Occupational Medicine open to the public. (442) 242-6719 We work with many companies to ensure that the most qualified candidates are considered for employment - helping to maintain a safe, drug-free work environment. (760) 261-6466
8 1(800) 655-9999 | hvvmg.com | [email protected] 1(800) 655-9999 | hvvmg.com | [email protected] 9 DOCTORS
Apple Valley
Bikramjit Ahluwalia, MD Craig Mueller, MD Internal Medicine (PCP), Rheumatology, General Practice (PCP) Board Certified 15863 Kasota Road 16143 Kokanee Road, Suite C (760) 946-1100 (760) 242-6442 Om Prakash, MD Mohinder “Paul” Ahluwalia, MD OB/GYN - PCP, Board Certified Internal Medicine (PCP), Pulmonary Disease 18056 Wika Road, Suite B 16143 Kokanee Road, Suite A (760) 242-2223 (760) 242-9577 Sylvia Rivera, RNP Mikel Alwis, MD Works with William Ortiz-Rivera MD General Practice (PCP), Urgent Care 18484 US Highway 18, Suite 225 12143 Navajo Road (760) 242-2341 (760) 240-1144 William Rivera-Ortiz, MD Lu-Wei (Teddy) King, MD General Practice- (PCP) OB/GYN OB/GYN (PCP), Board Certified 18484 US Highway 18, Suite 225 18182 US Highway 18, Suite 101 (760) 242-2341 (760) 242-3539 Mayra Velazquez, PA-C James Krider, MD Works with Craig Mueller, MD General Practice (PCP) 15863 Kasota Road 18182 US Highway 18, Suite 105 (760) 946-1100 (760) 242-1234 Ziad Richard Sawan, MD Martha Moreno, MD General Practice (PCP) Internal Medicine, Family Practice (PCP) 16003 Tuscola Road, Suite F 12143 Navajo Road (760) 242-8221 (760) 240-1144
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Victorville
Gunjeet Kala Ahluwalia, MD Esther Fermin, MD Pediatrics (PCP), Pediatric Nephrology, Internal Medicine (PCP), Hematology Board Certified 15203 11th Street, Suite A 12408 Hesperia Road, Suite 2 (760) 245-6455 (760) 553-7000 David Hernandez-Rodriguez, MD Mikel Alwis, MD Internal Medicine (PCP), Board Certified General Practice (PCP), Urgent Care 14829 Seventh Street, Suite D 15626 Hesperia Road (760) 245-6925 (760) 952-0244 Erin Hosty, RNP Neal Blank, D.O. Works with Prakash Yakkundi, MD Family Practice 12408 Hesperia Road, Suite 2 12408 Hesperia Road, Suite 2 (760) 553-7000 (760) 553-7000 Arthur Jimenez, MD Dorina Castelo, MD Family Practice (PCP) General Practice 15381 7th Street, Suites 2 & 3 14829 Seventh Street, Suite D (760) 245-2380 (760) 245-6925 Ruth Chambi-Hernandez, MD Francisco Jimenez, MD Family Medicine General Practice (PCP) 16498 Victor Street 15532 Bear Valley Road (760) 243-3033 (760) 245-5959
Celestina De La Cruz, MD Miriam Kraus, FNP Pediatrics (PCP), Board Certified Works with Glenn Matney, MD 15247 11th Street, Suite 800 12402 Industrial Blvd., Suite B-1 (760) 245-1769 (760) 245-9363
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Victorville (cont.)
Jonathan Luna, PA-C William Pazdral, MD Works with Roger Moushabek, MD Pediatrics (PCP), Board Certified 12408 Hesperia Road, Suite 4 15247 11th Street, Suite 500 (760) 952-1222 (760) 952-3443
Glenn Matney, MD Romeo Samouh, MD Pediatrics (PCP), Board Certified Family Practice, Board Certified 12402 Industrial Blvd., Suite B-1 12408 Hesperia Road, Suite 2 (760) 245-9363 (760) 553-7000
Martha Moreno, MD Prakash Yakkundi, MD Internal Medicine, Family Practice (PCP) Internal Medicine, Board Certified 15626 Hesperia Road 12408 Hesperia Road, Suite 2 (760) 952-0244 (760) 553-7000
Roger Moushabek, MD Internal Medicine (PCP), Board Certified 12408 Hesperia Road, Suite 4 (760) 952-1222
Ezzat Nashed, MD Internal Medicine (PCP) 16200 Bear Valley Road, Suite 102 (760) 962-0077
Brent North, MD Family Practice 12408 Hesperia Road, Suite 2 (760) 553-7000
14 1(800) 655-9999 | hvvmg.com | [email protected] 1(800) 655-9999 | hvvmg.com | [email protected] 15 Ravindra Gautam, MD DOCTORS Internal Medicine (PCP) 17450 Main Street, Suite G (760) 983-1377 Hesperia Dineshchandra Ghael, MD Bikramjit Ahluwalia, MD Pediatrics (PCP) Internal Medicine (PCP), Rheumatology, 11919 Hesperia Road Board Certified (760) 948-1454 17450 Main Street, Suite G Bruce Jackson, PA-C (760) 244-4839 Works with Craig Mueller, MD 11919 Hesperia Road Mohinder “Paul” Ahluwalia, MD (760) 948-1454 Internal Medicine (PCP), Pulmonary Disease 17450 Main Street, Suite G Martha Moreno, MD (760) 244-4839 Internal Medicine, Family Practice (PCP) 15791 Bear Valley Road Mikel Alwis, MD (760) 949-1231 General Practice (PCP), Urgent Care Craig Mueller, MD 15791 Bear Valley Road General Practice (PCP) (760) 949-1231 11919 Hesperia Road Tanya Benitez, FNP (760) 948-1454 General Practice Joseph Tate, PA 12021 Jacaranda Road Works with Craig Mueller, MD (760) 956-5057 11919 Hesperia Road Kenrick Bourne, PA-C (760) 948-1454 Works with Samuel Wilson, MD Mayra Velazquez, PA-C 12021 Jacaranda Road Works with Craig Mueller (760) 956-5057 11919 Hesperia Road (760) 948-1454 Michael Burks, FNP Works with Samuel Wilson, MD Samuel Wilson, MD 12021 Jacaranda Road General Practice (PCP) (760) 956-5057 12021 Jacaranda Road (760) 956-5057
16 1(800) 655-9999 | hvvmg.com | [email protected] 1(800) 655-9999 | hvvmg.com | [email protected] 17 DOCTORS
Barstow
Bikramjit Ahluwalia, MD Thu Thuy Huynh, MD Internal Medicine (PCP), Rheumatology, Internal Medicine (PCP), Board Certified Board Certified 801 E. Mountain View, Suite E 705 E. Virginia Way, Suite C (760) 256-1777 (760) 242-6442 Lu-Wei (Teddy) King, MD Mikel Alwis, MD OB/GYN (PCP) General Practice (PCP), Urgent Care 801 E. Mountain View, Suite C 716 E. Main Street (760) 256-6680 (760) 256-6426 Mohan Mallam, MD, FACP, CMD Donald Case, MD Internal Medicine (PCP), Geriatrics, Pediatrics (PCP), Board Certified Board Certified 412 S. Sixth Avenue 303 East Buena Vista (760) 256-0213 (760) 256-4601 Elizabeth De Magno, MD Alberta Olegario, MD Pediatrics (PCP), Neonatology Internal Medicine (PCP) 121 S. Seventh Street, Suite A 209 N. Second Avenue (760) 256-2181 (760) 256-3568 Ravindra Gautam, MD Internal Medicine (PCP) 930 W. Main Street (760) 256-1004
18 1(800) 655-9999 | hvvmg.com | [email protected] 1(800) 655-9999 | hvvmg.com | [email protected] 19 DOCTORS
Big Bear Lake
Richard Baumgartner, MD Joyce Kusuma, FNP Family Practice (PCP) Works with Steven Knapik, DO 42002 Fox Farm Road, Suite 200 42002 Fox Farm Road, Suite 103 (909) 866-5808 (909) 878-8000
John Bulrice, PA-C Benjamine Lutz, PA-C Works with Christopher Fagen MD. Works with Steven Reiner MD 41933 Big Bear Blvd. 41949 Big Bear Blvd (909) 866-5868 (909) 878-3696
Donald “Steve” Combs, PA Steven Reiner, MD Works with Steven Reiner, MD Family Practice (PCP), Board Certified 41949 Big Bear Blvd. 42002 Fox Farm Road, Suite 103 (909) 878-3696 (909) 878-8000
Christopher Fagan, MD Joseph Tate, PA General Practice (PCP), Emergency Medicine Works with Richard Baumgartner, MD 41933 Big Bear Blvd. 42002 Fox Farm Road, Suite 200 (909) 866-5868 (909) 866-5808
Steven Knapik, DO Internal Medicine (PCP), Board Certified 42002 Fox Farm Road, Suite 103 (909) 878-8000
20 1(800) 655-9999 | hvvmg.com | [email protected] 1(800) 655-9999 | hvvmg.com | [email protected] 21 DOCTORS
Phelan
Vivek Gill, MD Internal Medicine (PCP) 9723 Sierra Vista Road, Suite A (760) 868-1990
Brent North PA-C Works with Peter Stoops, D.O. 3936 Phelan Road, Suite F-1 (760) 868-6622
Peter Stoops, DO Family Practice, Board Certified 3936 Phelan Road, Suite F-1 (760) 868-6622
22 1(800) 655-9999 | hvvmg.com | [email protected] 1(800) 655-9999 | hvvmg.com | [email protected] 23 DEPARTMENTS
Accounting Primary Care Services Administration Marketing and Communications Business Development Medical Records Case Management Membership Services Community Outreach Pediatrics Clinical Services Primary Care Clinics Credentialing Provider Relations Fitness Department Quality Programs HCC Program Referral Management Health Education Senior Programming Heritage LifeFit Specialty Care Clinics Hospitalists Urgent Care Human Resources Utilization Management / Industrial and Quality Management Occupational Medicine Wellness and Health Information Technology Education Center IPA Operations
24 1(800) 655-9999 | hvvmg.com | [email protected] 1(800) 655-9999 | hvvmg.com | [email protected] 25 Urgent Care Centers
Open 9:00 am 12370 Hesperia Road to 9:00 pm Suite 15 7 days a week. Victorville, CA 92395
(760) 261-5292
Contracted Urgent Care Facilities Dr. Mikes Walk-In Bear Mountain Clinic - Hesperia Urgent Care Family Practice Dr. Mikes Walk-In 15791 Bear Valley Road 41949 Big Bear Blvd. Associates Clinic - Apple Valley Hesperia, CA 92345-1746 Big Bear Lake, CA Urgent Care 12143 Navajo Road (760) 949-1231 92315-6865 11919 Hesperia Rd., Apple Valley, CA (909) 878-3696 Suite C 92308-7250 Monday - Sunday Open 24 hours Monday - Friday Hesperia, CA 92345-2158 (760) 240-1144 9:00 am to 6:00 pm (760) 948-1454 Monday - Sunday Mikel Alwis, MD, Saturday Monday - Friday 7:30 am to 10:00 pm Joseph Oei, MD, 10:00 am to 5:00 pm 8:00 am to 9:00 pm Rosina Frize, PA-C Sunday Saturday Dr. Mikes Walk-In 15626 Hesperia Road 10:00 am to 4:00 pm 9:00 am to 5:00 pm Clinic - Barstow Victorville, CA 92395-3324 Sunday 716 E Main St. Meridian Urgent Care 1:00 pm to 5:00 pm (760) 952-0244 Barstow, CA 92311 1301 E. Main Street Monday - Friday (760) 256-6426 Barstow, CA 92311-3219 7:30 am to 10:00 pm Monday - Sunday Saturday & Sunday (760) 255-3200 Open 24 hours 7:00 am to 8:00 pm Monday 9:00 am to 5:30 pm Tuesday - Friday 9:00 am to 5:00 pm Saturday & Sunday 9:00 am to 3:00 pm
26 1(800) 655-9999 | hvvmg.com | [email protected] 1(800) 655-9999 | hvvmg.com | [email protected] 27 Welcome! The Heritage Urgent Care Plus staff is ready to serve you. Our spotless clinical facilities are open 12 hours a day, 7 days a week!
28 1(800) 655-9999 | hvvmg.com | [email protected] 1(800) 655-9999 | hvvmg.com | [email protected] 29 HOSPITALS
Barstow Community Hospital 820 E. Mountain View St. Barstow, CA 92311 (760) 256-1761
Bear Valley Community Hospital 41870 Garstin Dr. Big Bear Lake, CA 92315 (909) 866-6501
St. Mary Medical Center 18300 CA-18 Apple Valley CA, 92307 (760) 242-2311
Victor Valley Global Medical Center 15248 Eleventh St. Victorville CA, 92395 (760)-245-8691
30 1(800) 655-9999 | hvvmg.com | [email protected] 1(800) 655-9999 | hvvmg.com | [email protected] 31 LABORATORY SERVICES
LabCorp 12677 Hesperia Road, Suite 170A (760) 241-8551 Victorville CA 92395 7am to 4pm, Mon-Fri
12332 Hesperia Road, Suite B (760) 241-2721 Victorville CA 9239 6am to 5pm, Mon-Fri 7am to 2pm, Sat
16049 Tuscola Road, Suite C (760) 946-2059 Apple Valley CA 92307 6am to 5pm, Mon-Fri 7am to 12pm, Saturday
19341 Bear Valley Road, Suite 102 (760) 247-6147 Apple Valley CA 92307 7am to 4pm, Mon-Fri
17450 Main Street, Suite C (760) 949-1385 Hesperia CA, 92345 7am to 4pm, Mon-Fri
3936 Phelan Road, Suite F-4 (760) 868-1835 Phelan CA 92371 7am to 3pm, Mon-Fri closed 12pm to 1pm
309 E Mountain View St, Suite 108 (760) 255-1054 Barstow, CA 92311 7pm to 4pm, Mon-Fri
32 1(800) 655-9999 | hvvmg.com | [email protected] 1(800) 655-9999 | hvvmg.com | [email protected] 33 IMAGING FACILITIES
Apple Valley RadNet Victor Valley (760) 242-4444 Advanced Imaging Apple Valley 7am to 7pm, Mon-Fri 18523 Corwin Road, Suite J Apple Valley MRI Victor Valley (760) 242-4444 Advanced Imaging 7am to 10pm Mon-Sat 18495 Corwin Rd. 7am to 7pm Sun hours for no contrast
Barstow RadNet Main Street Imaging (760) 256-6541 Barstow 8am to 5pm Mon-Fri 222 E. Main Street, Suite 214 closed 12 to 1pm daily Barstow Community Hospital (760) 256-1761 555 South 7th Avenue
Victorville RadNet Victor Valley Advanced (760) 243-1234 Imaging Apple Valley 8am to 5pm, Mon-Fri 12677 Hesperia Road, Suite 190 RadNet Victor Valley Advanced (760) 843-0995 Imaging Open Scan MRI 8am to 5pm, Mon-Fri 12276 Hesperia Road, Suite 6 RadNet Elite Advanced Imaging (760) 843-2900 17260 Bear Valley Road, Suite 109 7am to 7pm Mon-Fri
34 1(800) 655-9999 | hvvmg.com | [email protected] 1(800) 655-9999 | hvvmg.com | [email protected] 35 A wide range of senior activities are available to Heritage members Monday through Friday.
36 1(800) 655-9999 | hvvmg.com | [email protected] 1(800) 655-9999 | hvvmg.com | [email protected] 37 Frequently Asked Questions
What is a medical group and what are the How do I know what doctor is a Heritage benefits of belonging to one? Primary Care Physician? Health plans contract with groups of doctors to provide Visit www.hvvmg.com and click on the Doctor’s page. health care. These groups of doctors are called medical groups. Medical groups can range from small practices How is Heritage different from other with several doctors to very large organizations with medical groups? hundreds of doctors. While a small number of health Heritage has many benefits and resources that other plans – fewer than twenty – insure most people in medical groups in our area do not have. These benefits California, there are hundreds of medical groups in include fast track referrals, free fitness, senior activities the state. and more.
The difference between a medical group and a health What health insurance plans does plan sometimes isn’t clear. The medical group’s job is to Heritage accept? care for patients – this work is done by the doctors, Heritage accepts most health plans. Contact our member nurses, therapists and other professionals in the medical services to see if we are contracted with your health plan. group. The health plan is responsible for seeing that its 1(800) 655-9999 members get care easily by contracting with enough medical groups and their doctors in a local area so it is convenient for members to get care nearby. (CA.GOV)
How do I become a Heritage Member and receive benefits? Keep your current insurance, just switch to a Heritage doctor. There is no cost. All benefits are included in membership. 1(800) 655-9999 Becoming a member is as easy as selecting one of our Heritage primary care physicians. This can be done by contacting our Member Services department or by contacting your current health plan and making the request for a new PCP.
38 1(800) 655-9999 | hvvmg.com | [email protected] 1(800) 655-9999 | hvvmg.com | [email protected] 39 Frequently Asked Questions
What are Heritage Urgent Care Plus hours? How many doctors does Heritage have, 9 am to 9 pm seven days a week (760) 261-5292 and where are they located? Heritage has forty-five doctors located across the High What is the difference for the patient between Desert and Mountain Communities and is expanding to HMO and PPO insurance? the Inland Empire. Health Maintenance Organization (HMO) plans: How many specialists are available to Comprehensive coordinated care. Heritage members? A health maintenance organization (HMO) contracts Because Heritage is part of the Heritage Provider Network with health care professionals and facilities to create - one of Southern California’s largest medical groups - our a “provider network.” If you choose HMO insurance, members have access to over 200 local specialists as you’ll typically pay a small co-payment if you visit a well as many specialists throughout Southern California. physician or hospital within the plan network. HMO We can assure you are receiving the best possible care. insurance often features lower premiums and co-pays than other plans. What is the referral process and how long does it take? Preferred Provider Organization (PPO) plans: Self coordinated care. Heritage uses an automated system to process fast track referrals in days - not weeks! A preferred provider organization (PPO) also enters into contractual agreements with health care providers and What are Heritage’s urgent care and creates a “provider network.” But unlike HMOs, PPO hospital affiliations? health insurance will cover some – but not all – of the Heritage has its own Urgent Care Plus high acuity urgent cost of care administered by out-of-network providers. care facility with services including on-site Labs, x-ray, wound care and infusion services. Heritage Medical What is coordinated care? Group is contracted with four High Desert urgent care Navigating through the healthcare system can be facilities and is contracted with hospitals in the High very difficult for even the most informed individuals. Desert and Southern California. Coordinated care is a way that a medical group assists you in finding the right care by the right doctor.
40 1(800) 655-9999 | hvvmg.com | [email protected] 1(800) 655-9999 | hvvmg.com | [email protected] 41 CONTACT US
Heritage General Information (760) 245-4747 Senior Services (760) 261-5206 Urgent Care Plus (760) 261-5292 Heritage LifeFit Fitness Department (760) 261-5257 Member Services 1(800) 655-9999 Case Management (760) 261-6415 Primary Care Physicians 1(800) 655-9999 Wellness Center and Health Education Department (760) 261-6497 Specialists 1(800) 655-9999 Prescriptive Fitness (760) 952-1222 Referrals 1(800) 655-9999 Industrial / Occupational Medicine (760) 261-6466 Referral Management Operating Hours: (8-5 Mon-Fri) Behavioral Health Service 1(800) 655-9999 After-Hours Referrals - Heritage Urgent Care Plus: (760) 261-5292 (or your provider’s after hours call lines) Discuss a Referral: 1(800) 655-9999 Referral Management Team 1(800) 655-9999
1 (800) 655-9999 www.hvvmg.com [email protected] Get Social!
42 1(800) 655-9999 | hvvmg.com | [email protected] 1(800) 655-9999 | hvvmg.com | [email protected] 43 Notes
44 1(800) 655-9999 | hvvmg.com | [email protected] 12370 Hesperia Road, Suite 6 Victorville, CA 92395
Circle around the ones you love. Not a member? Start Today! Experience the Heritage Victor Valley Medical Group difference - coordinated care, increased patient contact, and new fast track referrals. How about 50% off at national outlets with the Heritage Benefits app and a complimentary World Gym membership? It’s all included and there is no cost, simply switch to a Heritage Doctor! Call or visit us online to get started. 1(800) 655-9999 • www.hvvmg.com