User Guide NCR POS XR8/XR8c (7607)
B005-0000-2436 Issue C The product described in this document is a licensed product of NCR Corporation. NCR is a registered trademark of NCR Corporation. NCR POS is a trademark of NCR Corporation in the United States and/or other countries. Other product names mentioned in this publication may be trademarks or registered trademarks of their respective companies and are hereby acknowledged. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Where creation of derivative works, modifications or copies of this NCR copyrighted documentation is permitted under the terms and conditions of an agreement you have with NCR, NCR's copyright notice must be included. It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and firmware become available. NCR, therefore, reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current. To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization, and value of this book. Please use the link below to send your comments. EMail: [email protected]
Copyright © 2016–2018 By NCR Corporation Atlanta, GA U.S.A. All Rights Reserved i
Preface
Audience This book is written for hardware installer/service personnel, system integrators, and field engineers. Notice: This document is NCR proprietary information and is not to be disclosed or reproduced without consent. Safety Requirements The NCR POS XR8/XR8c (7607) conforms to all applicable legal requirements. To view the compliance statements see the NCR POS Terminals Safety and Regulatory Statements (B005-0000-1589). Caution: The on/off switch is a logic switch only. The AC line voltage primaries are live at all times when the power cord is connected. Therefore, disconnect the AC power cord before opening the unit to install features or service this terminal.
Lithium Battery Warning Warning: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type as recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. Attention: Il y a danger d'explosion s'il y a remplacement incorrect de la batterie. Remplacer uniquement avec une batterie du même type ou d'un type recommandé par le constructeur. Mettre au rébut les batteries usagées conformément aux instructions du fabricant.
Battery Disposal (Switzerland) Refer to Annex 4.10 of SR814.013 for battery disposal.
IT Power System This product is suitable for connection to an IT power system with a phase-to-phase voltage not exceeding 240 V. Peripheral Usage This terminal should only be used with peripheral devices that are certified by the appropriate safety agency for the country of installation (UL, CSA, TUV, VDE) or those which are recommended by NCR Corporation. Warning: DO NOT connect or disconnect the transaction printer while the terminal is connected to AC power. This can result in system or printer damage. Warning: DO NOT connect or disconnect any serial peripherals while the terminal is connected to AC power. This can result in system or printer damage. ii
Grounding Instructions In the event of a malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with an electric cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into a matching outlet that is properly installed and grounded in accordance with all local codes and ordinances. Do not modify the plug provided – if it will not fit the outlet, have the proper outlet installed by a qualified electrician. Improper connection of the equipment-grounding conductor can result in a risk of electric shock. The conductor with insulation having an outer surface that is green with or without yellow stripes is the equipment-grounding conductor. If repair or replacement of the electric cord or plug is necessary, do not connect the equipment-grounding conductor to a live terminal. Check with a qualified electrician or service personnel if the grounding instructions are not completely understood, or if you are in doubt as to whether the product is properly grounded. Use only 3-wire extension cords that have 3-prong grounding plugs and 3-pole receptacles that accept the product’s plug. Repair or replace damaged or worn cords immediately.
References • NCR POS XR8/XR8c (7607) User Guide (B005-0000-2436) • NCR POS XR8/XR8c (7607) Site Preparation Guide (B005-0000-2437) • NCR POS XR8/XR8c (7607) Hardware Service Manual (B005-0000-2438) • NCR POS XR8/XR8c (7607) Parts Identification Manual (B005-0000-2439) • NCR POS XR8/XR8c (7607) Power Matrix (B005-0000-2440) • NCR POS XR8/XR8c (7607) User Documentation (HTML) (B005-0000-2452) iii
Table of Contents
Chapter 1: Product Overview Connectivity 2 Release 1.x 2 Release 2.x 3 Release 2.x with UPS Connectivity (Front I/O Only) 3 Release 3.x Motherboard Base Connectivity 4 Release 3.x Daughter Card and Tethered Option Connectivity 4 Product IDs 5 Release 1.x 5 Release 2.x 5 Release 3.x 6 Front and Rear Facing I/O (Release 1.x and 2.x Only) 7 Front Facing I/O Features 7 Rear Facing I/O Features 7 Label Locations 8 Displays 10 X-Series Displays 10 XL Series Displays 12 Touch Displays 13 NCR 5954 DynaKey Display 13 NCR 5965 Display 14 NCR 5966 Display 15 NCR 5967 Display 15 Customer Displays 16 NCR POS 5975-1xxx Customer Display 16 NCR POS 5976 Customer Display 16 iv
Chapter 2: External Connectors Motherboard 17 Release 1.x 17 Release 2.x Display Port Connections 17 Release 3.x (XR8c) 18 Daughter Card (Optional) 28 Release 1.x and 2.x 28 Release 3.x (XR8c) 29 Other I/O External Connections 31
Chapter 3: Hardware Installation Installation Restrictions 33 Installing a Display 33 NCR X-Series Displays (5968/5985) 34 Video Cable Connections 35 Data and Power Cable Connections 38 NCR 5954 DynaKey Display 40 Video Cable Connections 41 Data and Power Cable Connections 42 NCR 5966 Display 43 Video Cable Connections 44 Data Cable Connections 45 Installing a Printer 47 7167 Printer 48 7168 Printer 50 7197 Thermal Receipt Printer 52 7198 POS™ Receipt on Label Printer 52 Installing a Cash Drawer 53 2181 Cash Drawer 54 2185 Cash Drawer Fliptop with Locking lid 55 2186 Cash Drawer 56 Installing Two Cash Drawers 57 v
Keyboard and Mouse Connections 58 NCR 5932-2800 60-Key Keyboard 59 NCR 5932-5715 "Big Ticket" USB Keyboard 60 NCR 5932-6574 Compact 104-Key PS/2 Keyboard 61 NCR 5932-6674 POS Compact Alphanumeric USB Keyboard 62 NCR 5932-7200 78-Key Programmable PS/2 Keyboard 63 Replacing the Storage Drive 64 Release 1.x and 2.x 64 Removing the SSD or HDD 64 Installing the SSD or HDD 65 Release 3.x (XR8c) 66 Replacing the SSD 66 Replacing the HDD 73
Chapter 4: Diagnostics LED Diagnostic Indicators 77
Chapter 5: Initial Terminal Imaging Imaging Procedure 81
Chapter 6: Disk Image Backup and Recovery Tool Introduction 83 Running the Recovery Tool 84 Starting the Recovery Tool 84 Main Screen 85 Check and Repair Disk 85 Save or Load Image 85 Change Settings 85 Shutdown or Reboot 85 System Information 85 Save or Load Image 86 Saving an Image 87 Loading an Image 90 vi
Change Settings 95 Change Network Settings 96 Change Password 97 Replace Recovery Image 98 Change Language 99 Creating a Disk Image 100
Chapter 7: BIOS Setup Entering Setup 101 How to Select Menu Options 101 Restoring Factory Settings 101 BIOS Default Values 102 Main Menu 102 Advanced Menu 103 Chipset 114 Security 118 Boot Menu 119
Chapter 8: BIOS Updating Procedure Prerequisites 121 Creating a Bootable USB Memory Drive 122 SPI/BIOS Updating Procedures 123 Automatic Method 123 Interactive Method 123
Chapter 9: Configuring AMT Configuring the Terminal 127
Chapter 10: Configuring a Second HDD for RAID Introduction 135 Configuring a RAID System 136 Installation Procedures 136
Chapter 11: Maintenance Cabinet Cleaning Procedures 141 vii
Touch Screen Cleaning Procedures 141 viii
Revision Record
Issue Date Remarks
A Jan 2016 First Issue
B Aug 2017 Added Release 2.0 content
C Oct 2017 Added Release 3.0 content (XR8c/7607 Compact) Chapter 1: Product Overview
The NCR POS XR8 (also known as NCR POS 7607) is the next generation of POS. The XR8 will revolutionize the modular POS market by providing unmatched performance, the smallest cabinet in its class, and a unique cabling option for front or rear I/O, enabling retailers to enhance the checkout experience, improve operational efficiency, and reduce cost of ownership. Some of the innovations include: • Intel Skylake platform technology • Offers increased Performance and Faster Graphics at Lower Power consumption. • Supports 6th Generation Intel Core Processors • Intel’s Q170 Chipset; the form factor is mini-ITX. • For XR8 Release 1.x and Release 2.x, the motherboard is capable of being reoriented to either front or rear I/O. • Front I/O – Cables are accessible behind the bezel, are enclosed within the footprint, and secured with a keylock. • Rear I/O – Cables are connected to the rear of the terminal (same as the 7606 NCR POS 82XRT). • Smaller cabinet footprint • Advanced systems management capabilities • Odometers • Image Recovery • Primary and Secondary (RAID) HDD and SSD options 1-2 Product Overview
Connectivity
Release 1.x • 10 USB ports (11 including front panel) • 7 x 12V Powered USB • 1 x 24V Powered USB (printer) • 3x 5V USB (2x USB 3.0rear, 1USB 2.0front (not an every unit item)) • 4 x Powered serial ports • 1 x DisplayPort • 1 x HDMI (supports DVI displays with adapter) • 1 x VGA • 1 x PS/2 port • 1 x Cash drawer port (Optional 2 cash drawer capability) • 1 x Amplified Audio port • 1 x 10/100/1000 Ethernet LAN Product Overview 1-3
Release 2.x • 10 USB ports (11 including front panel) • 7 x 12V Powered USB • 1 x 24V Powered USB (printer) • 3x 5V USB (2x USB 3.0rear, 1USB 2.0front (not an every unit item)) • 4 x Powered serial ports • 2 x DisplayPort++ • 1 x VGA • 1 x PS/2 port • 1 x Cash drawer port (Optional 2 cash drawer capability) • 1 x Amplified Audio port • 1 x 10/100/1000 Ethernet LAN
Release 2.x with UPS Connectivity (Front I/O Only) • 10 USB ports • 7 x 12V Powered USB • 1 x 24V Powered USB (printer) • 2 x 5V USB • 3 x Powered serial ports • 2 x DisplayPort++ • 1 x VGA • 1 x PS/2 port • 1 x Cash drawer port (Optional 2 cash drawer capability) • 1 x Amplified Audio port • 1 x 10/100/1000 Ethernet LAN • UPS Backup Battery 1-4 Product Overview
Release 3.x Motherboard Base Connectivity • 4 USB ports • 1 x 12V Powered USB • 1 x 24V Powered USB (printer) • 2 x 5V USB • 2 x Powered serial ports • 2 x DisplayPort++ • 1 x Cash drawer port (Optional 2 cash drawer capability) • 1 x 10/100/1000 Ethernet LAN
Release 3.x Daughter Card and Tethered Option Connectivity • 3 or 6 x 12V Powered USB port (2 Daughter Card Options) • 1 x PS2 Port (on Daughter Card) • 1 x Amplified Audio Port (on Daughter Card) • 2 x RS232 Powered serial ports (Optional Tethered Ports) • 1 x VGA Port (Optional Tethered Port) Product Overview 1-5
Product IDs
Release 1.x
Major Model CPU
7607-1100-8801 XR8, Celeron, No Memory, Diskless (Black) 7607-1300-8801 XR8, Core i3, No Memory, Diskless (Black) 7607-1500-8801 XR8, Core i5, No Memory, Diskless (Black)
Release 2.x
Major Model CPU
7607-2100-8801 XR8 (Dual Display Port), Celeron, No Memory, Diskless (Black) 7607-2180-8801 XR8 (Dual Display Port), Celeron, No Memory, Diskless (Black), UPS 7607-2300-8801 XR8 (Dual Display Port), Core i3, No Memory, Diskless (Black) 7607-2380-8801 XR8 (Dual Display Port), Core i3, No Memory, Diskless (Black), UPS 7607-2500-8801 XR8 (Dual Display Port), Core i5, No Memory, Diskless (Black) 7607-2580-8801 XR8 (Dual Display Port), Core i5, No Memory, Diskless (Black), UPS 1-6 Product Overview
Release 3.x
Major Model CPU
7607-3100-8801 XR8c (Dual Display Port), Celeron, No Memory, Diskless (Black) 7607-3300-8801 XR8c (Dual Display Port), Core i3, No Memory, Diskless (Black) 7607-3500-8801 XR8c (Dual Display Port), Core i5, No Memory, Diskless (Black) Product Overview 1-7
Front and Rear Facing I/O (Release 1.x and 2.x Only) The XR8's innovative design allows the I/O to face the front or rear depending on the needs of the customer. Note: Some features are only available for a single orientation.
Front Facing I/O Features • All connections behind the Bezel • Front access to Drive 0 and Drive 1 • UPS Option (Release 2.x only)
Rear Facing I/O Features • DVD attachment to the bottom of the cabinet • Front USB with cable • Front access to Drive 0 and Drive 1 1-8 Product Overview
Label Locations The serial number and model number are included on the Certification Label located on the bottom of the terminal. A Microsoft Certificate of Authenticity (COA) label is included if the terminal is ordered and shipped with a pre-installed Microsoft operating system. Product Overview 1-9
A second group of labels are located inside the front bezel plate next to the Motherboard sled. 1-10 Product Overview
Displays
X-Series Displays
The NCR RealPOS X-Series Displays (also known as NCR 5968 and NCR 5985) offer an innovative design, multi-touch capability, ruggedized packaging, and more. The X- Series displays are an ideal complement to any point-of-sale (POS) terminal. The NCR RealPOS X-Series Displays are available in both touch and non-touch models: • NCR RealPOS 5968 XT (Touch) • NCR RealPOS 5985 XD (Non-Touch) The NCR RealPOS X-Series Non-Touch Displays are available with a 10.4" (4:3) or 15” (4:3). The NCR RealPOS X-Series Touch Displays are available with a 10.4" (4:3), 15” (4:3), or 18.5" (16:9) display. Place it on a tabletop, or hang it on a wall, or a pole. You can also customize your solution with integrated options including an encrypted magnetic stripe reader (MSR), biometric fingerprint reader, or camera.
Standard Features • Display • Display Size: 10.4" (4:3 aspect ratio), 15" (4:3 aspect ratio), 18.5" (16:9 aspect ratio) • LCD Technology: TFT, Pixel Configuration: RGB • LCD LED Backlit Technology • Viewing Direction: 12 o'clock • 50K hour minimum backlight ½ life at Rated Luminance: 50,000 hours • LCD LED Backlight: Controllable using the Software OSD Application Product Overview 1-11
• Touch Sensor (5968); Resistive/Projective Capacitive • Touch Interface: USB • Video Interface: DisplayPort, HDMI, VGA, DVI through HDMI • Physical Mounting Interface: NCR custom and VESA 75mm/100mm mounting compliance • Flexible Cable Length Options (compatibility with NCR 1m and 4m external cables) • Clean (Hidden) Cable Management • Retail hardened display • Integrated Enclosure • Optional MSR/Biometric Reader/Imager Mounting Locations • Rigid Mounting Attachments • Latching/Strain-relieved Cables used where possible • Spill-proof (front) and dust-proof (front) • Integrated Amplified Speaker
Optional Features • Table Top Stands • Magnetic Stripe Reader (Encryoted 3-track or JIS) • Biometric Fingerprint Reader (15" and 18.5" Displays only) • Imager • Keypad (5968 15" Display only) • Integrated Camera (5968 15" and 18.5" Displays only) • Terminal Power Option (USB PlusPower) 1-12 Product Overview
XL Series Displays
NCR XL15 Display (5915)
The NCR XL15 Display offers flexibility and ultra–thin design that will look great in any retail environment. The XL15 display features bright, high contrast LCD to make it easy to read. This stylish display is available as a 15–inch, projected capacitive (PCAP) or resistive touchscreen, or LED backlight non–touch. The XL15 display is compatible with any product that has a display port video and a USB interface and can be used as an associate display or rear mounted to a terminal or free standing to display pricing and promotional messages. This is available with an encrypted magnetic stripe reader (MSR) for enhanced security. Whichever option is preferred, these displays are sure to enhance the appearance of the wrap stand or checkout and save valuable counter space. Product Overview 1-13
Touch Displays
NCR 5954 DynaKey Display
The NCR POS 5954 DynaKeyTM is a Point-of-Sale (POS) keypad with a built-in 15- inch flat panel Liquid Crystal Display (LCD). Unique to the DynaKey is a set of ATM-style keys (DynaKeys), which are located beside the display. The functions of these keys change depending on the software application appearing on the LCD. 1-14 Product Overview
NCR 5965 Display
The NCR 5965 is a 15-inch TFT Liquid Crystal Display with a capacitive Touch Screen. The display accepts industry-standard RGB video images from a PC motherboard and dynamically resizes VGA (640x480), SVGA (800x600), XGA (1024x768) & SXGA (1280x1024) @ 60Hz images to fill the entire viewable area. Product Overview 1-15
NCR 5966 Display
NCR’s POS 5966 value touch display is designed and developed to provide a cost effective touch solution for retailers who want to maximize store productivity and extend the life span of the touch display. The NCR 5966 is a 15-inch low cost XGA (1024x768) Liquid Crystal Display with a 5-wire resistive touch screen for operator input.
NCR 5967 Display
The NCR 5967-5xxx is a 15-inch TFT LCD with a capacitive touch screen. The display is powered through the terminal via +12V USB Plus Power. The 5967 consists of a plastic housing, sheet metal interior, a 15” LCD, a controller board, a powered USB cable (1m/4m), an audio cable (0.9m/4.6m), a video cable (0.9m/4.6m), an optional Magnetic Stripe Reader (MSR), and a standard power brick. A 12-inch TFT LCD (LED) NCR 5967 Display (XGA, 1024 x 768) is also available. The display is powered from the terminal via +12VUSB Plus Power. 1-16 Product Overview
Customer Displays
NCR POS 5975-1xxx Customer Display
The NCR POS 5975-1xxx Customer Display is a 2–line x 20–character Vacuum Fluorescent Display (VFD), which can display any downloadable code page of single byte characters. It supports both RS232 and USB interfaces.
NCR POS 5976 Customer Display
The NCR POS 5976–1xxx Customer Display is a 2–line x 20–character Liquid Crystal Display (LCD), which can display any downloadable code page of single byte characters. It supports both RS232 and USB interfaces. Chapter 2: External Connectors
Motherboard
Release 1.x
Release 2.x Display Port Connections 2-18 External Connectors
Release 3.x (XR8c) External Connectors 2-19
LAN The 7607 Motherboard provides 10/100/1000 Base T Ethernet support using Intel I219 “Jacksonville”. The motherboard supports Wake on LAN. The connector features an integrated magnetic module and two LEDs. The LED on the right is yellow and indicates Link/Activity when lit/flashing. The LED on the left is bi-color and indicates the following when the yellow LED on the right side is lit: • Unlit – 10M speed • Green – 100M speed • Orange – 1000M speed
Pin Signal Name
1 TD0+ 2 TD0- 3 TD1+ 4 TD1- 5 TD2+ 6 TD2- 7 TD3+ 8 TD3- 9 FRAME GND 10 FRAME GND 2-20 External Connectors
USB The 7607 Motherboard provides four USB ports: • two (1) Standard 3.0 +5V • one (1) USB+ Power 12V • one (1) USB+ Power 24V These connectors are described below.
Standard +5V USB Each Standard +5V USB port is capable of supplying 5V at 0.5A max. • Color —Blue • Connector — Part of RJ45+ USB stacked connector
Pin Signal Name
1 USBPWR 2 USBD- 3 USBD+ 4 USBGND 5 USBRX- 6 USBRX+ 7 USBGND 8 USBTX- 9 USBTX+ External Connectors 2-21
12V USB+ Power Port The 12V Powered USB port is capable of supplying 12V at 2.0A max. • Color — Teal (Pantone 3262C) • Connector — Foxconn P/N UB11123-GHT2-4F or FCI 55917-501LF The 12V of each port is fused with a self healing poly-fuse. An overcurrent signal is used to detect when this fuse is open. This signal is connected to a GPIO on the Super I/O. • Fuse — Polytronics Everfuse P/N: SMD2920P300TF/15 or NCR approved equivalent A single self-healing polyfuse protects the +5V of both ports (12V and 24V USB+ Power ports). An overcurrent signal is used to detect when this fuse is open. This signal is connected to a GPIO on the Super I/O and OR’d together with the other +5V overcurrent signals. • Fuse — Polytronics Everfuse P/N: SMD1812P160TF or NCR approved equivalent
Signal Name Pin Pin Signal Name
USBPWR 1 5 GND USBD- 2 6 +12V USBD+ 3 7 +12V GND 4 8 GND FRAME GND 9 10 FRAME GND FRAME GND 11 12 FRAME GND 2-22 External Connectors
24V USB+ Power Port The 24V Powered USB port is capable of supplying 24V at 0.5A continuous and 3.0A peak. • Color — Red (Pantone 032C) • Connector — Foxconn P/N UB11123-GHR3-4F or FCI 55917-601LF The 24V is fused with a socketed fuse. An overcurrent signal is used to detect when this fuse is open. This signal is connected to a GPIO on the Super I/O. • Fuse — Tyco REUF250U or NCR approved equivalent. A separate return line, 24V_ RET, is used instead of ground to provide noise isolation.
Signal Name Pin Pin Signal Name
USBPWR 1 5 24V_RET USBD- 2 6 +24V USBD+ 3 7 +24V GND 4 8 24V_RET FRAME GND 9 10 FRAME GND FRAME GND 11 12 FRAME GND External Connectors 2-23
Serial RS-232 The 7607 Motherboard provides two on board RS-232 ports. • Standard 9 pin “D” shell • Color — All RS-232 ports are Teal in color (Pantone 322C) All of the ports have a shunt to select between +12V, +5V, or normal RI functionality. The default will be +12V. These ports are marked on the back panel with the “lightning bolt” symbol to signify its powered capability. Maximum power capability is 1.5A from any one port. Please see the XR8 Power Matrix for details on total power distribution. The power outputs from the powered ports are protected by a self-healing fuse. In some cases hot plugging RS-232 devices may cause the terminal to shut down unexpectedly by “crow barring” the power supply. However this will not cause damage to the hardware. It is also important to note that RS-232 devices will not auto-detect like USB devices. If a port has power disabled as described above, that port can be used to wake up the terminal from a soft off state (only standby voltages present) via activity on the RI pin. These ports are provided in a DB9 dual stack configuration. Two additional ports are available via harnesses from the motherboard.
Pin Signal Name
1 DCD 2 Serial In - (SIN) 3 Serial Out - (SOUT) 4 DTR- 5 GND 6 DSR- 7 RTS- 8 CTS- 9 RI OR +12V OR +5V 2-24 External Connectors
DisplayPort The 7607 Motherboard provides the standard DisplayPort connector: • Release 1.x – one (1) DisplayPorts • Release 2.x – two (2) DisplayPorts • Release 3.x (XR8c) – two (2) DisplayPorts
Pin Signal Name
1 ML_Lane0 (p) 2 Gnd 3 ML_Lane0 (n) 4 ML_Lane1 (p) 5 Gnd 6 ML_Lane1 (n) 7 ML_Lane2(p) 8 Gnd 9 ML_Lane2 (n) 10 ML_Lane3 (p) 11 Gnd 12 ML_Lane3 (n) 13 CONFIG1 14 CONFIG2 15 AUX CH (p) 16 GND 17 AUX CH (n) 18 Hot Plug Detect 19 Return 20 DP_PWR External Connectors 2-25
HDMI (Release 1.x only) The 7607 Motherboard (Release 1.x) provides one standard HDMI connector.
Pin Signal Name
1 TMDS Data2+ 2 TMDS Data2 Shield 3 TMDS Data2- 4 TMDS Data1+ 5 TMDS Data1 Shield 6 TMDS Data1- 7 TMDS Data0+ 8 TMDS Data0 Shield 9 TMDS Data0- 10 TMDS Clock+ 11 TMDS Clock Shield 12 TMDS Clock- 13 CEC 14 Reserved 15 SCL 16 SDA 17 DDCGround 18 +5V 19 Hot Plug Detect 2-26 External Connectors
Cash Drawer Support The 7607 Motherboard provides support for 12V (Hospitality) or 24V (Retail) Cash Drawers on the connector on the rear I/O. An adapter (splitter) is required for 12V cash drawers which will also provide support for dual cash drawers. A separate dual drawer adapter is available for 24V cash drawers. Control signals are connected to GPIOs of the Super I/O. The port uses the same fuse type as the +24V USB plus power port. The Cash Drawer Kick Out (CDKO) circuit design is a new type that supports both the Retail and Hospitality cash drawer families. A presence detect function signals whether Drawer A, Drawer B, or both are present. The dual drawer adapters allow differentiation of whether drawer A or drawer B is open. A 6-position RJ11 connector (Tyco 5555140-1 or NCR approved equivalent) is used. External Connectors 2-27
VGA (Optional Tethered Connection) The 7607 Motherboard provides an on board 2x5 connector which is harnessed to a standard VGA connector.
Signal Name Pin Pin Signal Name
RED_CONN 1 2 VGAGND GREEN_CONN 3 4 VGAGND BLUE_CONN 5 6 VGAGND GHSYNC_CONN 7 8 VGAGND GVSYNC_CONN 9 10 VCCVGA CRT_SDA 11 12 CRT_SCK
The Harnessed VGA connector has the following characteristics: • 15 pin D-shell • Color — Blue (Pantone 661C)
Pin Signal Name
1 RED_CONN 2 GREEN_CONN 3 BLUE_CONN 4 NO CONNECT 5 NO CONNECT 6 VGAGND 7 VGAGND 8 VGAGND 9 VCCVGA 10 VGAGND 11 NO CONNECT 12 CRT_SDA 13 GHSYNC_CONN 14 GVSYN_CONN 15 CRT_SCK 2-28 External Connectors
Image Recovery Switch The XR8/XR8c has a recessed push-on, push-off type switch on the I/O panel. It is intended to be used for image recovery situations to boot in a separate recovery partition and return to a factory default state.
Daughter Card (Optional)
Release 1.x and 2.x External Connectors 2-29
Release 3.x (XR8c)
Three 12V Powered USB Option
Six 12V Powered USB Option
The standard Daughter Card for the 7607 includes the following connections: • +12V USB + Power connectors • Six (6) for Release 1.x and 2.x • Six (6) or three (3) for Release 3.x • Amplified Speaker output • PS2 / Keyboard or Mouse The board features its own USB 2.0 hub and 24V to 12V generation. 2-30 External Connectors
The daughter card interfaces through the Riser Card through a PCIx4 connector with the following pinouts. Note: The orientation of this connector will be 180 degrees from the standard usage of the connector to differentiate it from a standard PCIe connector.
Pin Number Side B Side A
1 SIO_FAN_TACH GND 2 GND MCLK 3 MDATA KCLK 4 KDATA GND 5 GND PSON# 6 GPIO PCH NC 7 NC NC 8 GND USB2_OC01# 9 USB2 DP0 GND 10 USB2_DN0 GND 11 GND PERST# KEY 12 NC NC 13 NC NC 14 NC NC 15 NC NC 16 NC NC 17 NC NC 18 NC NC 19 GND +12V 20 GND +12V 21 GND +12V 22 GND +12V 23 GND +12V 24 GND 5VSB External Connectors 2-31
Pin Number Side B Side A
25 GND 5VSB 26 GND 5VSB 27 GND 5VSB 28 GND 5VSB 29 NC NC 30 NC JD_DAU 31 AGND AGND 32 SPKR-L SPKR-R
Other I/O External Connections There are several additional I/O connections available on the back of the 7607. These are provided from headers on the motherboard cabled up to the chassis. • Two RS-232 D-shell connectors • One VGA Connector Note: These ports are optional in Release 3.x. 2-32 Chapter 3: Hardware Installation
The following section explains how to perform an out-of-box installation of the POS XR8/XR8c hardware and its respective peripheral devices.
Installation Restrictions Before installing the POS XR8/XR8c, read and follow the guidelines in the NCR POS XR8/XR8c (7607) Site Preparation Guide (B005-0000-2437) and the NCR Workstation and Peripheral AC Wiring Guide (BST0-2115-53). Install the NCR POS XR8/XR8c near an electrical outlet that is easily accessible. Use the power cord as a power disconnect device. Do not permit any object to rest on the power cord. Do not locate the POS XR8/XR8c where the power cord can be walked on. Caution: Use a grounding strap or touch a grounded metal object to discharge any static electricity from your body before servicing the NCR POS XR8/XR8c terminal.
Installing a Display The NCR POS XR8 supports the following displays: • NCR X-Series Displays (5968/5985) • NCR 5954 DynaKey Display – Release 1.x and 2.x only • NCR 5966 Display – Release 1.x and 2.x only 3-34 Hardware Installation
NCR X-Series Displays (5968/5985)
The 5968/5985 Display connects to the host terminal using two cables. • DisplayPort, HDMI, or VGA cable for video. Note: Additional audio cable is needed for integrated screen speakers if the VGA cable is implemented. • Powered Universal Serial Bus (USB) for data and power. Note: An optional Power Brick is available when USB power is not available on the host terminal. A special USB cable is used for data in this case. Hardware Installation 3-35
Video Cable Connections
DisplayPort (Video and optional Audio) Connect the DisplayPort Cable to the DisplayPort connectors on both the display and host terminal. Note: Dual DisplayPort++ is only available with a XR8 Release 2.x only. 3-36 Hardware Installation
HDMI (Video and optional Audio, Release 1.x only) The 5968/5985 Display can use a HDMI Cable for video. Connect the HDMI cable to the HDMI connectors on the display and host terminal. Hardware Installation 3-37
VGA 1. Connect the VGA Cable to the VGA connectors on both the display and host terminal. 2. Optional Audio Cable – Connect an Audio Cable to the Audio connectors on both the display and host terminal. 3-38 Hardware Installation
Data and Power Cable Connections
USB12V The USB 12V Cable provides both USB and power to the display. 1. Connect the USB Power Cable to the display Power connector. 2. Connect the USB 12V Cable to 12V Powered USB Port C on the host terminal. Hardware Installation 3-39
External Power Brick A USB Power Cable is used to provide both USB and power to the display when the host terminal does not have a USB 12V port available, but does have an available standard USB port. 1. Connect the USB Power Cable to the display Power connector. 2. Connect the other end of the USB Power Cable to the USB connector on the host terminal. 3. Connect the Power Brick DC Cable to the USB Power Cable (middle of the cable). 4. Connect the AC Power Cord to the Power Brick and an AC outlet. 3-40 Hardware Installation
NCR 5954 DynaKey Display
The DynaKey connects to the terminal using two cables. • Digital Video Interface (DVI) or VGA cable for video • Powered Universal Serial Bus (USB) for data and power Hardware Installation 3-41
Video Cable Connections Connect the cable to the VGA connectors on the DynaKey and terminal. 3-42 Hardware Installation
Data and Power Cable Connections Connect the Powered USB Cable to the DynaKey and the Powered USB connector on the terminal. 1. Connect the USB Power Cable to the display Power connector. 2. Connect the USB 12V Cable to 12V Powered USB Port C on the host terminal. Hardware Installation 3-43
NCR 5966 Display
The NCR 5966 Display connects to the host terminal using the following cables: • VGA cable for video • USB cable for data • Powered Universal Serial Bus (USB) for power • Audio cable (optional) – Connects to the Audio Connector on the 5966 and the Audio Out port on the host terminal. 3-44 Hardware Installation
Video Cable Connections Connect the VGA Cable to the VGA connectors on both the 5966 Touch LCD and host terminal. Hardware Installation 3-45
Data Cable Connections Connect the included USB Cable to the USB connector on the 5966 and to a USB connector on the host terminal. 3-46 Hardware Installation
Power Cable Connections Connect the Powered USB Cable to the 5966 and to the Powered 12V USB connector on the host terminal 1. Connect the USB Power Cable to the display Power connector. 2. Connect the USB 12V Cable to 12V Powered USB Port C on the host terminal. Hardware Installation 3-47
Installing a Printer Printers can be installed by connecting a 24V USB to Power and USB Y cable, or a 24V USB to Power cable and RS232 to RS232 cable.
24V Powered USB Cable 1. Plug in the 24V Powered USB to Power and USB Y cable into the terminal. 2. Plug in the Power and USB into the respective ports on the Printer.
24V Powered USB and RS232 Cables 1. Plug in the 24V Powered USB to Power cable and RS232 Cable into the terminal. 2. Plug in the Power and RS232 Cables into the respective ports on the printer. 3-48 Hardware Installation
7167 Printer The 7167 printer is a fast, quiet, relatively small, and very reliable multiple-function printer. It prints receipts, validates and prints checks, and prints on a variety of single- or multiple-part forms. There is no journal as it is kept electronically by the host computer.
24V Powered USB Cable Hardware Installation 3-49
24V Powered USB and RS232 Cables 3-50 Hardware Installation
7168 Printer The 7168 printer is a fast, quiet, relatively small, and very reliable multiple-function printer with front and back printing on the receipt paper capability. It prints receipts, validates and prints checks, and prints on a variety of single- or multiple-part forms. There is no journal as it is kept electronically by the host computer.
24V Powered USB Cable Hardware Installation 3-51
24V Powered USB and RS232 Cables 3-52 Hardware Installation
7197 Thermal Receipt Printer The 7197 printer is a fast, quiet, relatively small, and very reliable multiple-function printer. It prints receipts and two color printing.
7198 POS™ Receipt on Label Printer The 7198 POS™ Receipt on Label printer is a fast, quiet, relatively small, and very reliable printer. It is based on the currently released, and field tested 7198 2ST printer with adaptations to support the NCR Consumable’s Receipt on Label (RoL)/Linerless media. Hardware Installation 3-53
Installing a Cash Drawer The Cash Drawer can be connected to the Cash Drawer connector or to the transaction printer. Note: All NCR Cash Drawers contain circuitry to protect against the drawer solenoid spark back to the terminal. If you are not connecting an NCR Cash Drawer you may need to use the Cash Drawer Adapter Cable (1432-C395-0002), which has this protective circuitry. 3-54 Hardware Installation
2181 Cash Drawer The NCR 2181 has the same feature and functionality as the NCR 2189, but in a smaller footprint. It can be used as a remote cash drawer for all NCR’s POS configurations or as an integrated cash drawer for the POS XR8 terminal. Hardware Installation 3-55
2185 Cash Drawer Fliptop with Locking lid The NCR 2185 is a Fliptop Cash Drawer. 3-56 Hardware Installation
2186 Cash Drawer The NCR 2186 POS Cash Drawer is a compact metal chassis drawer with multiple configurations. Hardware Installation 3-57
Installing Two Cash Drawers Two cash drawers can be installed to the terminal by using the Cash Drawer Connector Y Cable (497-0009394, 1416-C372-0006). 3-58 Hardware Installation
Keyboard and Mouse Connections The POS XR8 supports USB and PS/2 type keyboards: • NCR 5932-2800 60-Key Keyboard • NCR 5932-5715 "Big Ticket" USB Keyboard • NCR 5932-6574 Compact 104-Key PS/2 Keyboard • NCR 5932-6674 POS Compact Alphanumeric USB Keyboard • NCR 5932-7200 78-Key Programmable PS/2 Keyboard The XR8 only supports USB type mice. Hardware Installation 3-59
NCR 5932-2800 60-Key Keyboard The NCR 5932-2830 60–Key Keyboard is a PS/2 keyboard that is designed for Point–of– Service (POS) applications. It includes 48 assignable function keys and a numeric keypad with 12 keys. All keys are programmable. 3-60 Hardware Installation
NCR 5932-5715 "Big Ticket" USB Keyboard Hardware Installation 3-61
NCR 5932-6574 Compact 104-Key PS/2 Keyboard The NCR 5932-6574 Compact 104-Key Programmable POS Keyboard is one of the Point- of-Service (POS) keyboards in the NCR 5932 class. The keyboard is a multifunctional keyboard that is two keyboards built into one. 3-62 Hardware Installation
NCR 5932-6674 POS Compact Alphanumeric USB Keyboard Hardware Installation 3-63
NCR 5932-7200 78-Key Programmable PS/2 Keyboard The NCR 5932-7200 78-Key Programmable POS Keyboard is designed for the Point-of- Service (POS) application. 3-64 Hardware Installation
Replacing the Storage Drive
Release 1.x and 2.x
Removing the SSD or HDD 1. Remove the front Bezel plate. 2. Turn off the power of the terminal and any connected peripheral devices. Unplug the terminal's power cord. 3. Push up the central tab and slowly pull back to remove the desired Hard Drive Plate (labeled Drive 1 on the left and Drive 0 on the right). Hardware Installation 3-65
Installing the SSD or HDD The SSD or HDD is attached to the Hard Drive Plate by four screws on the underside. Note: Refer to the image below for the correct screw configuration according to the Drive type.
1. Detach the SSD or HDD from the plate by removing the screws. 2. Replace with the desired new storage drive to the plate. Note: Remember to orient the connection points of the storage drive to the top of the Hard Drive Plate with the tab at the bottom. 3. Slide the Hard Drive Plate with the new storage drive back into the Hard Drive tray until there is an audible click of the central tab engaging. 3-66 Hardware Installation
Release 3.x (XR8c)
Replacing the SSD 1. Disconnect the power to the terminal. 2. Remove the Sled Cover by unscrewing the two thumb screws and sliding the cover away from the sled. Hardware Installation 3-67
3. Disconnect the SATA Power connector from the Drive. 3-68 Hardware Installation
4. Unscrew the Drive from the Hard Drive chassis. Retain the screws. Hardware Installation 3-69
5. Slide the drive out of the chassis bracket. 3-70 Hardware Installation
6. Slide in the new drive and secure with the retained screws. Hardware Installation 3-71
7. Connect the SATA Power connector to the Drive. 3-72 Hardware Installation
8. Replace the Sled Cover and reconnect power to the terminal. Hardware Installation 3-73
Replacing the HDD 1. Disconnect the power to the terminal. 2. Remove the Sled Cover by unscrewing the two thumb screws and sliding the cover away from the sled. 3-74 Hardware Installation
3. Unscrew the Bracket from the Chassis. Note: If a SSD is present, follow the steps to remove the SSD prior to removing the HDD.
4. Remove the Bracket and HDD assembly from the Chassis and disconnect the HDD SATA Connector. Hardware Installation 3-75
5. Remove the HDD from the Bracket.
6. Install the new HDD to the Bracket. 3-76 Hardware Installation
7. Position the HDD and Bracket assembly over the Chassis and connect the SATA Connector to the HDD.
8. Reinstall the Bracket and HDD assembly. Chapter 4: Diagnostics
LED Diagnostic Indicators The two front panel LEDs also function as diagnostic indicators, defined as follows. Note: The cell colors indicate the color of the LED at that particular time.
Release 1.x and 2.x
Release 3.x (XR8c) 4-78 Diagnostics
Current Suspect Disk Terminal System Component/ Activity Power LED Debug Path State Operation Failure LED Normal N/A System ON OFF ON N/A Operation Normal N/A System ON Flashing ON N/A Operation with HDD (HDD Activity Access) Normal N/A Unit in ON Blinking (1/Sec) N/A Operation Suspend (S3) OFF with N/A OFF Not in ON OFF N/A AC Standby Present External power supply ON OFF Power System OFF OFF OFF • Check AC power to AC Not in power supply. Present Standby • Check Power supply. External • Check connection power between unit and power supply ON supply. • Check power connection from connector panel to motherboard and motherboard to LED panel. • Replace power supply. • Replace motherboard. • Replace front panel board. Runtime Cooling Over N/A Flashes • Check for blocked Component/CPU Temperature red/green, then cooling Vents. solid red as • Check for fan failure. temperature • Check for excessive increases ambient temperature. • Check cooling solution. Diagnostics 4-79
Current Suspect Disk Terminal System Component/ Activity Power LED Debug Path State Operation Failure LED POST CPU CPU not ON ON • Check for correctly Operating installed CPU • Replace Motherboard POST BIOS Chip BIOS Flashing ON • Perform BIOS crisis Checksum (4/Sec) recovery Failure • Replace BIOS chip • Replace Motherboard POST Memory Memory Flashing ON • Check for properly Issue (1/Sec) installed memory • Replacememory • Replace Motherboard POST Motherboard No Display Flashing ON Replace Motherboard 1/4 Sec) POST Display Stopped Flashing ON No Display: Motherboard Prior to Boot (1/Sec) 1. Check for power to Peripheral display 2. Check cable connection between Motherboard and display 3. Check for properly functioning display 4. Replace Motherboard Display Working: 1. Use display to determine failure point via onscreen message and BIOS Setup 4-80 Diagnostics
Current Suspect Disk Terminal System Component/ Activity Power LED Debug Path State Operation Failure LED Boot Time Boot Media OFF ON HDD is Boot Device: (HDD, LAN) • Check HDD status in BIOS Setup • Check connections between HDD and Motherboard • Replace or re-image HDD • Replace Motherboard LAN is Boot Device: • Check forLANlink and activity LEDs on I/O connector panel • Check LANcable • Replace Motherboard Chapter 5: Initial Terminal Imaging
Factory default HDD/SSD images for the POS XR8 are distributed on bootable auto- imaging USB Flash Drive media. The following procedures describe how to apply/restore an image on the terminal. Warning: Using this procedure will replace any previously stored OS images created using the Disk Image Backup and Recovery Tool.
Note: A USB Keyboard is required to perform this operation.
Imaging Procedure 1. Connect the USB flash drive to the target terminal that you wish to image. 2. Connect a USB keyboard to the terminal.
3. Power on the terminal and boot from the USB Flash Drive. This can be done by selecting F8 during the boot and choosing the USB option (NCR), or by entering BIOS Setup and changing the boot order. 4. The system boots in the Windows PE OS environment. Select Y on the keyboard at the confirmation prompt to re-image the terminal. 5. When the imaging process is complete, enter Exit on the keyboard to reboot the system. 6. After the reboot, remove the USB Flash Drive and disconnect the keyboard. 5-82 Chapter 6: Disk Image Backup and Recovery Tool
Introduction This chapter discusses procedures on how to backup or recover the POS image. The terminal has a recovery tool that performs a complete backup of the whole HDD/SSD. This includes the operating system, all files, data and the database itself if it is installed on the HDD/SSD, making an exact duplicate of everything contained on the terminal. The Recovery Tool uses the Windows Image (.WIM) file format to store the OS image. This is a file-based format for use with the ImageX and DISM tools that Microsoft created for use with Windows Vista and later OS versions. The format can also be used to capture and restore XP-based OS images. More information on the ImageX tool and .WIM format can be found at: http://technet.microsoft.com/en-us/library/cc722145(WS.10).aspx The Recovery Tool is designed to create a complete backup of, or restore, a previously saved image to the terminal. The Recovery Tool offers the following functions and features: • Multi-language support for the following languages: EN; DE; FR; IT; ES. • Check and Repair Disk • Backup the System • Restore the System to a previous state • Password Protection • Network support You can save and restore your backup from different locations: • Network • USB Drive • Hard Drive/Solid State Device (if present on the terminal) 6-84 Disk Image Backup and Recovery Tool
Running the Recovery Tool
Starting the Recovery Tool The Recovery Tool Button is located on the I/O Panel. 1. Begin with the terminal OFF. 2. Using a pen, stylus, (or similar object) press (and hold) the recessed Recovery Tool Button. While holding the Recovery Tool Button, momentarily press the Power Button. 3. Continue holding the Recovery Tool Button until the NCR logo has flashed on the screen. Disk Image Backup and Recovery Tool 6-85
Main Screen When the terminal boots the Main Screen is displayed.
Check and Repair Disk This button runs Checkdisk, which checks the consistency of the HDD/SSD and the Windows file system. Failures can occurs in the Windows file system and prevent Windows from starting. Checkdisk analyzes the failures and fixes them in most cases. This function runs in a Windows Command Box.
Save or Load Image This button opens the Backup and Recovery screen.
Change Settings This button opens a dialog screen to let you set/change the password and to configure the network settings.
Shutdown or Reboot This button opens the screen to properly Shutdown and Reboot the POS.
System Information This is where useful information of the POS is displayed, such as Serial Number and Image Names. 6-86 Disk Image Backup and Recovery Tool
Save or Load Image This function is used to either Save or Load an image from a device. 1. On the Main Screen, select Save or Load Image.
2. Enter the Password. The factory default password is Recovery1234. Disk Image Backup and Recovery Tool 6-87
Saving an Image The Select Image Location screen displays a terminal with three sets of In/Out arrow buttons, indicating the direction of data flow when selected. Arrows pointing away from the terminal are used to Save images to a device. Arrows pointing towards the terminal are used to Load an image.
Recovery Partition Size The size of the Recovery Partition is limited to 8GB on the local drive. The USB and network options can be used to store / backup larger images. The total size is comprised of the base factory image + the user and site backups and the roughly 300MB of space used by WinPE and apps. USB/Network backups are limited only by the hardware that they are being stored to. After the factory image is copied into the Recovery Partition, there are approximately 3GBs remaining in the 8GB partition. Any data stored as an incremental backup to this location is compressed. A typical, large POS software installation will not outpace the constraints of the local storage. 6-88 Disk Image Backup and Recovery Tool
Backups to separate slots in the Recovery Tool only increase the total storage required by the amount of data added to the image. When the contents of the OS partition become too large to store in the 8GB local Recovery Partition, then one of the alternate storage methods available (USB or network) should be used to store backups.
Output Options There are three output options. • Hard Disk Drive/Solid State Device • USB Device • Network Note: Windows 7 images require a minimum of 4GB available on the Network, Local Drive, or USB drive. "POSReady 7" requires a minimum of 2GB. Make sure there is enough space is available on the storage media. Image sizes vary depending on applications and database sizes. 1. Select the arrow that points to the desired output. Example: Select the USB Save Button. Disk Image Backup and Recovery Tool 6-89
2. Select the USB Button.
If this is the first backup performed on this POS, the image is automatically saved as a Site backup. 6-90 Disk Image Backup and Recovery Tool
If a backup already exists, you have the choice of performing either a Site or User backup. • Site Image - Use this option immediately after all application components have been loaded and set up for initial operation or for base image updates. • User Image - Use this option for routine day-to-day or periodical backups. Note: Site and User backups are separate independent backups.
The image information is updated with the new image date.
Loading an Image Caution: Do NOT remove power during an Image Load. Complete the Operating System setup and then shut down Windows properly. Removing power prematurely will corrupt the image and display various messages like "Windows failed to load" or "missing or corrupt registry". If this happens you can do an Image load of the Factory image with the Recovery Tool. Disk Image Backup and Recovery Tool 6-91
1. Select the arrow that points from the desired load device to the terminal. Example: Select the USBLoad Button.
2. Select the USB Button. 6-92 Disk Image Backup and Recovery Tool
If you are loading from a network, the Select a Network Drive dialog screen will open.
3. Select the Image Type. • User Image - Most recent routine backup. • Site Image - Image of the terminal after application components were loaded. • Factory Image - The NCR Base Image as shipped from the factory. Disk Image Backup and Recovery Tool 6-93
4. Select Yes to to apply the image. Caution: All the information in the current productive/working image on the drive is lost with this operation!
A progress bar is displayed as the image is applied. 6-94 Disk Image Backup and Recovery Tool
A message is displayed when the load is complete.
5. Reboot the POS. Disk Image Backup and Recovery Tool 6-95
Change Settings On the Main Screen, Select Change Settings.
There are four functions available on the Change Settings screen. • Change Network Settings • Change Password • Replace Recovery Image • Change Language 6-96 Disk Image Backup and Recovery Tool
Change Network Settings 1. On the Change Settings Screen, select Change Network Settings.
2. Enter the Password. Disk Image Backup and Recovery Tool 6-97
3. Enter the network configuration settings and then select Enter.
Change Password 1. On the Change Settings Screen, select Change Password. 2. Enter the new Password. select Enter. 6-98 Disk Image Backup and Recovery Tool
If you have forgotten/lost the password, select Lost Password. A unique code is generated that you can provide to NCR Support to receive a new temporary password.
Replace Recovery Image This feature is used to update the Recovery Tool and the environment that it runs in. 1. On the Change Settings Screen, select Replace Recovery Image. Disk Image Backup and Recovery Tool 6-99
2. Select the source of the Recovery Image.
3. Complete the image replacement in the same manner as with the POS Site/User image restore procedures.
Change Language 1. On the Change Settings Screen, select Change Language 6-100 Disk Image Backup and Recovery Tool
2. Select the language of choice.
Creating a Disk Image This terminal has a Recovery Button that permits end users to quickly restore a disk backup from a hidden partition on the NCR system storage. To utilize this valuable feature, the image must be created using NCR tools. Tools are available from NCR at: http://www5.ncr.com/support/support_drivers_patches_ radiant.asp?Class=Hospitality/GenDrivers_display From this site, download the following: • ImagingSuite_3.9.0.3.zip (or later) - The Imaging Suite package consists of three primary parts: - A Server application for local area network imaging - A Client application that runs on the target or source machine where images will be applied to or captured from - A customized version of Windows PE boot OS environment from which the client application will be run • Imaging Suite User Guide - This document provides a general overview of the Imaging Suite package, how to configure the system to run it, and how to use the applications to capture and apply system images. Chapter 7: BIOS Setup
Entering Setup 1. Connect an alphanumeric USB keyboard to the terminal. 2. Apply power to the terminal. 3. When you see the NCR logo displayed, select Del or F2.
How to Select Menu Options The following keyboard controls are used to select the menu options and to make changes to their values. • Use the arrow keys to select (highlight) options and menu screens. • Use the [Enter] key to select a submenu. • Use the [+] and [-] keys to change field values. • To view help information on the possible selections for the highlighted item, select F1. • To save the changes, move the cursor to the Exit Menu, select either Save Changes & Exit or Save Changes, and select Enter.
Restoring Factory Settings To reset all values to their default settings for the current screen, select [F9] and then [Enter] when the confirmation message is displayed. The terminal automatically loads the BIOS default values. To reset all BIOS settings to their default settings go to the Exit menu, select F9, select either Save Changes & Exit or Save Changes, and select [Enter]. See the BIOS Default Settings sections later in this chapter for the pre-installed Setup defaults. 7-102 BIOS Setup
BIOS Default Values NCR BIOS Version 2.0.4.0 Note: The following are default BIOS values for NCR BIOS Version 2.0.4.0. Discrepancies may be present if the terminal has a different or new BIOS version.
Main Menu
Selection Titles Descriptions
System Language [English] System Time (variable) System Date (variable) BIOS Setup 7-103
Advanced Menu
Configuration Choice Configuration Choices Notes Settings ► Trusted Computing
Configuration Configuration SecurityDevice Support [Enabled]
► NCR POS
Hide Setup Items [Yes] Port CF9 Full reset [Disabled] ACPI S5 Shutdown [Enabled] F8BBSBootMenu [Enabled] VideoDelayinSeconds: 5 Delay Before VBIOS 3 Initialization: Power Button 4 sec. [Power OFF] Operation Logo Display [Logo]
► HDD S.M.A.R.T. Status
SATA Port0 ST250VT000-1BS (250.0) Dependent on device installed. SMART Status Supported /OK SATA Port1 Not Present If HDD or SSD is installed, SATA information will be displayed SMART Status N/A If HDD or SSD is installed, SATA information will be displayed
► ACPI Settings
Enable ACPI Auto [Disabled] Configuration EnableHibernation [Enabled] ACPI Sleep State [S3 (Suspend to RAM)] Lock Legacy Resources [Disabled] 7-104 BIOS Setup
Configuration Choice Configuration Choices Notes Settings
S3 Video Repost [Disabled] ACPILowPowerSOIdle [Disabled]
► AMT Configuration
Intel AMT [Disabled] BIOS Hotkey Pressed [Disabled] MEBx Selection Screen [Disabled] Hide Un-Configure ME [Disabled] Confirmation Prompt MEBx Debug Message [Disabled] Output Un-Configure ME [Disabled] Amt Wait Timer 0 ASF [Enabled] Activate Remote Assistance [Disabled] process USB Configure [Enabled] PET Progress [Enabled] AMT CIRA Timeout 0 WatchDog [Disabled] . OS Timer 0 . BIOS Timer 0
►PCH-FW Configuration
ME Unconfig on RTC Clear [Enabled] State ME State [Enabled] fTPMSwitch Selection [GPDMAWork-Around] TPM Device Selection [dTPM 1.2]
► Firmware Update Configuration
Me FW Image Re-Flash [Disabled] BIOS Setup 7-105
Configuration Choice Configuration Choices Notes Settings
► SMART Settings
SMARTSelfTest [Disabled]
► IT 8785 Super IO Configuration
. ►Serial Port 1 Configuration . Serial Port [Enabled] . Device Settings IO=3F8h; IRQ=4; . I/O Base Address [0x3F8] . IRQ [IRQ4] . ►Serial Port 2 Configuration . Serial Port [Enabled] . Device Settings IO=2F8h; IRQ=3; . I/O Base Address [0x2F8] . IRQ [IRQ3] . ►Serial Port 3 Configuration . Serial Port [Enabled] . Device Settings IO=2E8h; IRQ=11; . I/O Base Address [0x3E8] . IRQ [IRQ4] . ►Serial Port 4 Configuration . Serial Port [Enabled] . Device Settings IO=3E8h; IRQ=6; . I/O Base Address [0x2E8] . IRQ [IRQ3]
► Hardware Monitor
PC Health Status: SmartFanMode [AutomaticMode] Fan OFF temperature 10 limit 7-106 BIOS Setup
Configuration Choice Configuration Choices Notes Settings Fan Start temperature 40 limit Fan Start PWM 50 PWM Slope [2 PWM]
Hardware Health Monitoring Typical (Acceptable Range) CPU VRM Temperature +51°C (less than 55°C) PCH Temperature +51°C (less than 55°C) CPU Die Temperature +46°C (less than 55°C) CPU Fan Speed [ 5192] (min 2500) System Fan Speed [ N/A]
VCORE +1.088 V (0.25 - 1.52 V) VDDQ +1.488 V (1.4 - 1.6 V) +12V +12.096 V (11.2 - 12.8 V) +5V +3.344 V (3.04 - 3.57 V) +5V Dual +5.004 V (4.6 - 5.4 V) VBAT +2.912 V (< 2.9 V)
► Serial Port Console Redirection
COM0 ConsoleRedirection [Disabled] COM1(Pci Bus0,Dev0,Func0) (Disabled) ConsoleRedirection PortisDisabled Legacy Console Redirection ► Legacy Console Redirection Settings Legacy Serial Redirection [COM0] Port BIOS Setup 7-107
Configuration Choice Configuration Choices Notes Settings Serial Port for Out-of-Band Management/ Windows Emergency Management Services (EMS) ConsoleRedirection [Disabled] . ►Console Redirection Settings
► CPU Configuration
Hyper-threading [Enabled] Active Processor Cores [All] Overclocking lock [Disabled] Intel Virtualization [Enabled] Technology Hardware Prefetcher [Enabled] Adjacent Cache Line [Enabled] Prefetch CPU AES [Enabled] Boot performance mode [Turbo Performance] HardWare P states (HWP) [Enabled] Intel(R) SpeedStep(tm) [Enabled] PowerLimit1Override [Disabled] PowerLimit2Override [Enabled] Power Limit 2 0 1-Core Ratio Limit Override 0 2-Core Ratio Limit Override 0 PlatformPL1Enable [Disabled] PlatformPL2Enable [Disabled] CPU C states [Enabled] Enhanced C-states [Enabled] C-State Auto Demotion [C1 and C3] C-State Un-demotion [C1 and C3] 7-108 BIOS Setup
Configuration Choice Configuration Choices Notes Settings
Package C state demotion [Disabled] Package C state [Disabled] undemotion CState Pre-Wake [Enabled] Package C State limit [AUTO] CFG lock [Enabled] ►Power Limit 3 Settings .Power Limit3Override [Disabled] ►Power Limit 4 Settings .Power Limit4Override [Disabled] ►CPU Thermal Configuration .CPU DTS [Disabled] .TCC Activation Offset 0 .ACPI 3.0 T-States [Disabled] Intel TXT(LT) Support [Disabled] Debug Interface [Disabled] DebugInterfaceLock [Enabled] SW Guard Extensions (SGX) [Software Controlled] Select Owner EPOCH input [No Change in Owner type EPOCHs] PRMRR Size [AUTO]
►Intel TXT Information
Chipset Production Fused BiosAcm Production Fused Chipset Txt Supported Cpu Txt Supported Error Code None Class Code None BIOS Setup 7-109
Configuration Choice Configuration Choices Notes Settings
Major Code None Minor Code None
►Platform Misc Configuration
Native PCIE Enable [Enabled] Native ASPM [Disabled] BDAT ACPI Table Support [Disabled] Intel Ready Mode [Disabled] Technology ACPI Debug [Disabled] PTID Support [Enabled] PECI Access Method [DIrect I/O] Firmware Configuration [Test] PCIDelayOptimization [Disabled] ►Platform Setting Power Sharing Manager [Disabled] Select Camera [IVCAM] Wireless device [Disabled] HID Event Filter Driver [Disabled] Enable Wireless Charge [Disabled] Support EnableFFUSupport [Disabled]
► SATA Configuration
SATA Controller(s) [Enabled] SATA Mode Selection [RAID] CR#1 - RST Pcie Storage [Disabled] Remapping CR#2 - RST Pcie Storage [Disabled] Remapping CR#3 - RST Pcie Storage [Disabled] Remapping 7-110 BIOS Setup
Configuration Choice Configuration Choices Notes Settings
SATA Test Mode [Disabled] Alternate ID [Disabled] . ►Software Feature Mask Configuration . RAID0 [Enabled] . RAID1 [Enabled] . RAID10 [Enabled] . RAID5 [Enabled] . Intel Rapid Recovery [Enabled] Technology . OROM UI and BANNER [Enabled] . HDD Unlock [Enabled] . LED Locate [Enabled] . IRRT Only on eSATA [Enabled] . Smart Response [Enabled] Technology . OROM UI Normal Delay [2 Seconds] . RST Force Form [Disabled] Aggressive LPM Support [Enabled] Serial ATA Port 0 Software Preserve SUPPORTED Port 0 [Enabled] Hot Plug [Enabled] Mechanical Presence [Enabled] Switch External SATA [Disabled] Spin Up Device [Disabled] SATA Device Type [Hard Disk Drive] Topology [Unknown] Device Sleep [Disabled] BIOS Setup 7-111
Configuration Choice Configuration Choices Notes Settings
SATA DEVSLEP Idle Timeout [Disabled] Config Serial ATA Port 1/2/3/4/5 Empty If other Ports are in use settings have the possibility of changing. 6 Ports in total. Software Preserve Unknown Port 1/2/3/4/5 [Enabled] Hot Plug [Enabled] Mechanical Presence [Enabled] Switch External SATA [Disabled] Spin Up Device [Disabled] SATA Device Type [Hard Disk Drive] Topology [Unknown] Device Sleep [Disabled] SATA DEVSLEP Idle Timeout [Disabled] Config Serial ATA Port 2 Empty
► PCI Subsystem Settings
PCI Bus Driver Version A5.01.08 PCI Latency Timer [32 PCI Bus Clocks] PCI-XLatencyTimer [64PCIBusClocks] VGAPaletteSnoop [Disabled] PERR# Generation [Disabled] SERR# Generation [Disabled] Above4GDecoding [Disabled] Don't Reset VC-TC Mapping [Disabled] ►PCI Hot-Plug Settings 7-112 BIOS Setup
Configuration Choice Configuration Choices Notes Settings
PCIHot-PlugSupport [Enabled] PCI Buses Padding [1] I/OResourcesPadding [4K] MMIO 32 bit Resources [16 K] Padding PFMMIO 32 bit Resources [16 K] Padding
► Network Stack Configuration
Network Stack [Disabled]
►CSM Configuration
CSM Support [Enabled] CSM16 Module Version 07.78 GateA20 Active [Upon Request] Option ROM Messages [Force BIOS] INT19 Trap Response [Immediate] Boot option filter [UEFI and Legacy] Option ROM execution Network [Legacy] Storage [Legacy] Video [Legacy] Other PCI devices [UEFI] ► Info Report Configuration
SummaryScreen [Disabled]
► USB Configuration
Legacy USB Support [Enabled] XHCI Hand-off [Disabled] USB Mass Storage Driver [Enabled] Support BIOS Setup 7-113
Configuration Choice Configuration Choices Notes Settings
Port 60/64 Emulation [Disabled] USB hardware delays and time-outs: USB transfer time-out [20 sec] Device reset time-out [20 sec] Device power-up delay [Auto] 7-114 BIOS Setup
Chipset
Configuration Choice Configuration Choices Notes Settings
► System Agent (SA) Configuration
VT-d [Enabled] . ►Graphics Configuration . Graphics Turbo IMON 31 Current . Skip Scaning of External [Disabled] Gfx Card . Primary Display [Auto] . . Primary PEG [Auto] . . Primary PCIE [Auto] .InternalGraphics [Auto] . GTT Size [8MB] . Aperture Size [256M] . DVMT Pre-Allocated [32MB] .DVMT Total Gfx Mem [256MB] .GfxLowPowerMode [Enabled] . VDD Enable [Enabled] . PM Support [Enabled] . PAVP Enable [Enabled] .CDClockFrequency [675Mhz] . ►LCD Control . . Primary IGFX Boot [VBIOS Default] Display . . LCD Panel Type [VBIOS Default] . . Panel Scaling [Auto] ..BacklightControl [PWMNormal] . . BIA [Auto] BIOS Setup 7-115
Configuration Choice Configuration Choices Notes Settings
. . Spread Spectrum Clock [Off] Chip . . Acive LFP [eDP Port-A] ..PanelColorDepth [18Bit] . ►Memory Configuation No setting changes possible . Memory RC Version 1.6.0.1 Dependent on device installed. . Memory Frequency 2133 MHz Dependent on device installed. . Total Memory 8192 MB Dependent on device installed. .VDD 1200 . DIMM#0 4096 MB Dependent on device installed. . DIMM#1 Not Present Dependent on device installed. . DIMM#2 4096 MB Dependent on device installed. . DIMM#3 Not Present Dependent on device installed. . Memory Timings (tCL- 15-36 tRCD-tRP-tRAS)
► PCH-IO Configuration
. ► USB Configuration .USBPrecondition [Disabled] . XHCI Disable Compliance [FALSE] Mode . xDCI Support [Disabled] . USB Port Disable Override [Disabled] . ►HD Audio Configuration 7-116 BIOS Setup
Configuration Choice Configuration Choices Notes Settings
. HD Audio [Audio] . Audio DSP [Disabled] . HDA-Link COdeSelect [Platform Onboard] . iDisplay Audio Disconnect [Disabled] . PME Enable [Disabled] .. ► HD Audio Advanced Configuration .. I/O Buffer Control: .. I/ODuffer Ownership [HD-Audio Link] .. I/O Buffer Voltage Select [3.3V] .. Statically Switchable BCLK Clock Frequency Configuration .. HD Audio Link Frequency [24 MHz] .. iDisplay Link Frequency [96 MHz] .. ► HD Audio DSP Features Configuration .. Audio DSP NHLT Endpoints Configuration .. DMIC [4 Mic Array] .. Bluetooth [Disabled] .. I2S [Disabled] .. Auido DSP Feature Support ..WoV(WakeonVoice) [Disabled] ..BluetoothSideband [Disabled] .. BT Intel HFP [Disabled] Unable to change .. BT Intel A2DP [Disabled] Unable to change .. Codec based VAD [Disabled] .. DSP based Speech [Disabled] .. Pre-Processing Disabled BIOS Setup 7-117
Configuration Choice Configuration Choices Notes Settings
..VoiceActivityDetection [Intel WakeonVoice] Unabletochange .. Audio DSP Pre/Post- Processing Module Support: .. Waves [Disabled] .. DTS [Disabled] .. IntelSst Speech [Disabled] .. Dolby [Disabled] .. Samsung SoundAlive [Disabled] .. Samsung SoundBooster [Disabled] .. Samsung EQ/DRC [Disabled] .. ForteMedia SAMSoft [Disabled] .. Intel WoV [Disabled] .. Sensory WoV [Disabled] .. Custom Module 'Alpha' [Disabled] .. Custom Module 'Beta' [Disabled] .. Custom Module 'Gamma' [Disabled] . Wake on LAN [Enabled] . State After G3 [Last State] 7-118 BIOS Setup
Security
Configuration Configuration Choices Notes Choice Settings
Administrator Password User Password P0:ST500DM002-1 ► Secure Boot menu Secure Boot [Disabled] SecureBootMode [Custom] . ►Key Management . Provision Factory [Disabled] Default keys .. ► Enroll all Factory A confirm screen will display when Default keys this option is selected .. ►Save all Secure Normally not selectable Boot Variables Secure Boot Variable Size| Key#| Key Table Headers source .. ►Platform Key(PK) 0| 0| .. ►Key Exchange Keys 0| 0| .. ►Authorized 0| 0| Signatures .. ►Forbidden 0| 0| Signatures .. ►Authorized 0| 0| TimeStamps BIOS Setup 7-119
Boot Menu
Configuration Choices Configuration Choice Settings Notes
Boot Configuration
Setup Prompt Timeout 1 Bootup NumLock State [On] Quiet Boot [Enabled]
Boot Option Priorities
Fast Boot [Disabled] New Boot Option Policy [Default] Bootmodeselect [Legacy] Fixed Boot Order Priorities Boot Option #1 [Network] BootOption#2 [HardDisk:ST250VT...] BootOption#3 [USBKey] BootOption#4 [USBHardDisk] BootOption#5 [USABCD/DVD] BootOption#6 [USBFloppy] BootOption#7 [CD/DVD] BootOption#8 [Disabled]
. ► Hard Disk Drive BBS Priorities
. . Boot Option #1 [SATA PM: ST250VT0 . . .] . ►Network Drive BBS Priorities . . Boot Option #1 [IBA GE Slot 00C8 v1561] 7-120 Chapter 8: BIOS Updating Procedure
The BIOS is located in the Serial Peripheral Interface (SPI) chip on the processor board. This chapter discusses procedures on how to update the terminal SPI and/or BIOS. The update software is distributed via the NCR Website. The BIOS update can be performed using the following methods: • Bootable USB Memory Device • Network – Refer to the NCR PXE Image Loader User’s Guide (B005-0000-2326) for information about this procedure.
Prerequisites The following are required to perform a SPI/BIOS update. • USB Keyboard • BIOS Software. Download from the NCR website. 1. Select the corresponding options for the device/terminal. Example: Retail Support Files (Drivers, Firmware, Operating Systems, Platform Software (OPOS/JavaPOS), BIOS, etc.>>NCR POS and SelfServ Terminal and Operating Systems >>NCR POS XR8 (7607-xxxx) >> BIOS. 2. Select the desired BIOS File. • Network Image - Used with Network boot • USB Memory Key Image - Used with USB boot device 3. Save the software to your local hard drive. 8-122 BIOS Updating Procedure
Creating a Bootable USB Memory Drive The downloaded file contains the files necessary to create a bootable USB Memory Drive. 1. Insert a USB drive that is formatted as FAT (or FAT32). 2. Unzip the downloaded files. 3. Copy the files to the root directory of the USB drive. 4. Open a DOS command window. 5. Change directory to the USB Memory Drive. 6. Execute the following command: Syslinux -fma
SPI/BIOS Updating Procedures 1. Insert the USB device containing the SPI/BIOS update software into the terminal. 2. Connect a USB keyboard. 3. Apply power. Validate that the SPI/BIOS configuration setup has the device containing the BIOS media as the first boot device in the Boot Menu or plan on using the [F8] override to force the correct boot device. Select the USB device from the list of boot devices. 4. The terminal boots and displays the SPI/BIOS Update main menu. There are six options from the main menu to run the update program. Three run automatically and two are interactive. Option 1, the Automatic SPI and BIOS Update executes automatically in 10 seconds unless the up/down arrow is pressed.
Automatic Method With the Automatic Method you may see a prompt to enter the DMI (Desktop Management Interface), which is the terminal Class/Model/Serial information. This happens if the program detects invalid DMI information in the current BIOS, or if you are replacing the processor board, which has no Class/Model/Serial information in the BIOS. DMI information is mandatory.
Interactive Method This method permits you to input/replace the Class/Model/Serial information that is stored in the BIOS. Note: DMI information that is currently stored in the BIOS is displayed during power up. Press [Tab] at the NCR Logo to remove the logo. Press [Pause] to freeze the screen. Press [Esc] to continue. Make a menu selection and follow the screen prompts (Option 1 is recommended). 8-124 BIOS Updating Procedure
1 Update SPI and BIOS - No prompt for Serial/Model/Class unless invalid (Resets ME/AMT configuration/provisioning data) 2 Update BIOS only - No prompt for Serial/Model/Class unless invalid (Keeps ME/AMT configuration/provisioning data)
***** Forced Update of Serial/Model/Class Information *****
3 Update DMI only - Serial/Model/Class update ONLY (no BIOS/SPI Update) (Only one boot - no need for AC Power removal)
4 Update of SPI and BIOS - Always prompts for Serial/Model/Class (Resets ME/AMT configuration/provisioning data)
5 Update of BIOS only - Always prompts for Serial/Model/Class (Keeps ME/AMT configuration/provisioning data)
***** For Service Personnel Only *****
6 Update SPI and BIOS - Default Serial/Model/Class. Reset ME/AMT data
Option 1 - Update SPI and BIOS - No prompt for Serial/Model/Class unless invalid 1. Highlight Option 1 and press [ENTER]. (Executes automatically in 10 seconds unless the up/down arrow is pressed.) 2. The Flash Program updates the SPI/BIOS. 3. The Manageability Engine (ME) is programmed and a message is displayed indicating power must be removed before continuing. Press [3] to perform a 20 second AC power removal (automatically executes in 10 seconds if no keys are pressed). 4. Remove the USB device before the system boots. 5. System is ready for operation.
Option 2 - Update BIOS only - No prompt for Serial/Model/Class unless invalid This option automatically updates the BIOS only. 1. Highlight Option 2 and press [ENTER]. 2. The Flash Program updates the BIOS and automatically reboots the terminal. BIOS Updating Procedure 8-125
Option 3 - Update DMI only - Serial/Model/Class update ONLY (No BIOS or SPI Update) This option lets you enter the DMI information only. The SPI and BIOS are not updated. 1. Highlight Option 3 and press [ENTER]. 2. At the prompt press [ENTER] to enter the Class/Model/Serial Number information (DMI). Follow the onscreen format instructions. Example: 7702-5000-8801[ENTER] 54-19378230[ENTER] 3. Press [1] to confirm the data and to continue. 4. Remove the USB device before the system boots. 5. System is ready for operation.
Option 4 - Update of SPI and BIOS - Always prompts for Serial/Model/Class This option is similar to Option 1 above except you are prompted for Class/Model/Serial information at the beginning of the program. You also have to select which type of update to run, BIOS or SPI. 1. Highlight Option 4 and press [ENTER]. 2. At the prompt press [ENTER] to enter the Class/Model/Serial Number information (DMI). Follow the on-screen format instructions. Example: 7702-5000-8801[ENTER] 54-19378230[ENTER] 3. Press 1 to confirm the data and to continue. 4. The Flash Program updates the SPI/BIOS and the Manageability Engine (ME) is programmed. 5. A message is displayed indicating power must be removed before continuing. Press [3] to perform a 20 second AC power removal (automatically executes in 2 minutes if no keys are pressed). 6. Remove the USB device before the system boots. 8-126 BIOS Updating Procedure
Option 5 - Update of BIOS only - Always prompts for Serial/Model/Class This option prompts for Class/Model/Serial information at the beginning of the program and then updates the BIOS only. 1. Highlight Option 5 and press [ENTER]. 2. At the prompt press [ENTER] to enter the Class/Model/Serial Number information (DMI). Follow the onscreen format instructions. Example: 7702-5000-8801[ENTER] 54-19378230[ENTER] 3. Press [1] to confirm the data and to continue. 4. The Flash Program updates the SPI/BIOS and automatically reboots the terminal.
Option 6 - Update SPI and BIOS - Default Serial/Model/Class information This option is for Service Personnel only. It updates the SPI and BIOS but leaves the Class/Model/Serial fields empty (erased). The DMI information is then entered when the board is installed in a terminal. 1. Highlight Option 6 and press [ENTER]. 2. The SPI and BIOS are updated and the system reboots (2 times). 3. Remove the USB device before the system boots. 4. System is ready for operation. Chapter 9: Configuring AMT
Configuring the Terminal Note: Depending on the processor chip set installed in the Terminal, the Terminal Configuration screens might differ slightly from the examples provided. 1. Boot the terminal. 9-128 Configuring AMT
2. When you see the NCR logo select [Del] several times to start the BIOS Setup Utility. Aptio Setup Utility - Copyright (C) 2016 American Megatrends, Inc. Main , Advanced . Chipset Boot . Security . Save & Exit NCR BIOS Version 2.0.4.X Choose the system default language
BIOS Vendor American Megatrends Core Version 5.XX Compliancy UEFI 2.4; PI 1.3 Project Version OACCM 0.04 x64 Access Level Administrator
SMBIOS Information Manufacturer NCR Corporation Product Name 7607-1000-8801 ______Version →←: Select Screen Serial Number 54-12345671 ↑↓/Click: Select Item Enter/Dbl Click: Select Processor Information +-: Change Opt. Name Skylake DT F1: General Help Brand String Intel(R) Core(TM) i3-6100TE CPU @ 2.70GHz F2: Previous Values Frequency 2700 MHz F9: Load Defaults Processor ID 506E3 F10: Save and Exit Stepping R0/S0 ESC/Right Click: Exit Number of Processors 2Core(s) / 4Threads(s) Microcode Revision 6A GT Info GT2
IGFX VBIOS Version 1033 Memory RC Version 1.6.0.1 Total Memory 8192 MB Memory Frequency 2133 MHz
PCH Information Name SKL PCH-H PCH SKU PCH-H Desktop Q170 SKU Stepping 31/D1 LAN PHY Revision B2
ME FW Version 11.0.0.1197 ME Firmware SKU Corporate SKU Configuring AMT 9-129
3. Under the Advanced tab, select AMT Configuration and select [Enter]. Aptio Setup Utility - Copyright (C) 2016 American Megatrends, Inc. Main , Advanced Chipset Boot . Security . Save & Exit AMT Parameters ► ACPI Settings ► SS RTC Settings ► Trusted Computing ► NCR POS ► CPU Configuration ► SATA Configuration ► AMT Configuration ► Info Report Configuration ► HDD S.M.A.R.T. Status ► USB Configuration ► SMART Settings ______► Super IO Configuration →←: Select Screen ► H/W Monitor ↑↓/Click: Select Item ► Serial Port Console Redirection Enter/Dbl Click: Select ► Network Stack +-: Change Opt. F1: General Help ► Intel(R) Ethernet Network Connection F2: Previous Values F9: Load Defaults F10: Save and Exit ESC/Right Click: Exit 9-130 Configuring AMT
4. Enable Intel AMT. a. Highlight Intel AMT and select [Enter]. Aptio Setup Utility - Copyright (C) 2016 American Megatrends, Inc. Main . Advanced . Chipset . Boot . Security . Save & Exit Intel AMT [Disabled] OEMFlag Bit 1: BIOS Hotkey Pressed [Disabled] Enable/Disable MEBx Selection Screen [Disabled] BIOS hotkey press. Hide Un-Configure ME Confirmation [Disabled] MEBx Debug Message Output [Disabled] Un-Configure ME [Disabled] AMT Wait Timer 0 Disable ME [No] ASF [Enabled] Activate Remote Assistance Process [Disabled] USB Configure [Ensable] PET Progress [Enabled] AMT CIRA Timeout 0 ______Watchdog [Disabled] →←: Select Screen . OS Timer 0 ↑↓/Click: Select Item . BIOS Timer 0 Enter/Dbl Click: Select +-: Change Opt. F1: General Help F2: Previous Values F9: Load Defaults F10: Save and Exit ESC/Right Click: Exit
b. Set to Enabled. c. Select [Enter]. Configuring AMT 9-131
5. Enable BIOS Hotkey Pressed. a. Hightlight BIOS Hotkey Pressed and select [Enter]. Aptio Setup Utility - Copyright (C) 2016 American Megatrends, Inc. MainAdvanced ChipsetBoot Security Save & Exit Intel AMT [Enabled] OEMFlag Bit 1: BIOS Hotkey Pressed [Disabled] Enable/Disable MEBx Selection Screen [Disabled] BIOS hotkey press. Hide Un-Configure ME Confirmation [Disabled] MEBx Debug Message Output [Disabled] Un-Configure ME [Disabled] AMT Wait Timer 0 Disable ME [No] ASF [Enabled] Activate Remote Assistance Process [Disabled] USB Configure [Ensable] PET Progress [Enabled] AMT CIRA Timeout 0 ______Watchdog [Disabled] →←: Select Screen . OS Timer 0 ↑↓/Click: Select Item . BIOS Timer 0 Enter/Dbl Click: Select +-: Change Opt. F1: General Help F2: Previous Values F9: Load Defaults F10: Save and Exit ESC/Right Click: Exit
b. Select Enabled. c. Select [Enter]. 9-132 Configuring AMT
6. Select F10 and [Enter] to Save and Exit. 7. After the system reboots the Intel ® Management Engine BIOS Extension Main Menu is displayed. 8. Highlight MEBx Login and select [Enter]. 9. Enter the [password] >> [Enter].
Intel (R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1197Copyright (C) 2003-15 Intel Corporation. All Rights Reserved
MAIN MENU
. MEBx Login > Intel(R) ME General Settings > Intel(R) Standard Manageability Configuration . MEBx Exit
[[éê]=Move Highlight [ENTER]=Select Entry ESC]=Exit
Note: The first time this program is run you must use the default password, admin (lower case). [admin] >> [Enter] At the prompt, enter the new password (write it down to remember). The password must contain upper, lower, symbol, & numeric characters. Example: Ncr@2016 You must enter the password a second time for verification. Configuring AMT 9-133
10. Highlight Intel(R) Standard Manageability Configuration and select [Enter].
Intel (R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1197Copyright (C) 2003-15 Intel Corporation. All Rights Reserved
MAIN MENU
. MEBx Login > Intel(R) ME General Settings > Intel(R) Standard Manageability Configuration . MEBx Exit
[[éê]=Move Highlight [ENTER]=Select Entry ESC]=Exit 9-134 Configuring AMT
11. Highlight Activate Network Access and select [Enter]
Intel (R) Management Engine BIOS Extension v11.0.0.0005/Intel(R) ME v11.0.0.1197Copyright (C) 2003-15 Intel Corporation. All Rights Reserved
INTEL (R) STANDARD MANAGEABILITY CONFIGURTION
. Manageability Feature Selection
[[éê]=Move Highlight [ENTER]=Select Entry ESC]=Exit
12. Select Y for Yes to activate the network interface. 13. Select [ESC] >> [ESC] >> Y to exit the Intel ® Management BIOS Extension and reboot the system. 14. The terminal should now be accessible using its IP address. Note: The BIOS Hotkey Pressed setting is reset to Disabled automatically when you exit AMT. Chapter 10: Configuring a Second HDD for RAID
Introduction This chapter discusses how to add a second hard drive and configure a RAID system using the Intel® Rapid Storage Technology. The Intel® Rapid Storage Technology provides new levels of protection, performance, and upgradeability for the 7607 platform. Whether using one or two hard drives you can take advantage of enhanced performance and lower power consumption. When using two drives you can have additional protection against data loss in the event of hard drive failure. Valuable digital files are protected against a hard drive failure when the system is configured for one of the fault-tolerant RAID levels: RAID 1 or RAID 5. By seamlessly storing copies of data on one or more additional hard drives, any hard drive can fail without data loss or system downtime. When the failed drive is removed and a replacement hard drive is installed, data fault tolerance is easily restored. 10-136 Configuring a Second HDD for RAID
Configuring a RAID System
Installation Procedures 1. Install the primary HDD/SSD. 2. Load the NCR Gold Drive. 3. Install the second HDD/SSD in the terminal. 4. Run the Intel® Rapid Storage Technology Manager. Start → All Programs → Intel → Intel® Rapid Storage Technology 5. Both disks should be recognized in the Main Screen. Select the Create button.
6. Select the type of RAID volume you want to install. NCR supports RAID 1 and RAID 0 volume types. • RAID 1: Combines two disks to create a volume where each disk stores an exact copy of the data and provides real-time redundancy. • RAID 0: Combines two disks to create a volume where data is broken down into strips that are distributed across both disks. Configuring a Second HDD for RAID 10-137
7. Select Next. 10-138 Configuring a Second HDD for RAID
8. Enter a Volume Name (user preference). 9. Select the check boxes for both disks. RAID 0 Only: Specify the amount of space to be used by the new RAID volume. Use the slider to enter a percentage. Note: If you create a volume that uses less than 100% of the hard drive space, you may create a second RAID volume to use the remaining space. Configuring a Second HDD for RAID 10-139
10. Select Next. 11. Select Create Volume to start the volume migration.
12. Select OK to confirm the action. 10-140 Configuring a Second HDD for RAID
13. A window is displayed indicating the volume was created successfully. Select OK to close the window.
The status of the migration is displayed, showing the progress. This can take 1 - 3 hours to complete. Chapter 11: Maintenance
Cabinet Cleaning Procedures 1. Disconnect the unit from the power outlet before cleaning. 2. Use a cloth lightly dampened with a mild detergent. 3. Do not use alcohol (methyl, ethyl, or isopropyl) or any strong solvent. Do not use thinner or benzene, abrasive cleaners, or compressed air. Warning: Do not use any other types of cleaners such as vinegar, solvents, degreasers, or ammonia-based cleaners. These can damage the unit. 4. Avoid getting liquids inside the unit. If liquid does get inside, have a qualified service technician check it before you power it on again. 5. Remove external dust around the cooling vents.
Touch Screen Cleaning Procedures 1. Using a soft cloth dampened with isopropyl alcohol or a mild non-abrasive soap and water solution. Gently wipe the touch screen clean. 2. Wipe the screen and edges dry. 3. Make sure the glass and screen edges dry completely before using the unit. 4. Do not use sharp objects to clean around the edges of the touch screen. 11-142