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AMCHAM Compendium U.S. Companies: Partners in India’s Inclusive Growth American companies have been operating in India since 1902. Following India’s economic reforms, FDI from U.S. companies has exceeded 50 billion dollars. U.S. companies have actively engaged in India’s inclusive growth story and have created gainful engagement for more than 5 million people. Collectively, they are at the forefront of innovation and ground-breaking research and development across sectors, actively engaged with the MSME sector, committed to social upliftment, rural outreach, skill development, education, women’s empowerment, as well as, health and sanitation, across the country. This compendium offers a glimpse of the initiatives taken by AMCHAM members to contribute in India’s inclusive growth. Jacobs Engineering India | 121 Table of Contents John Deere India Pvt. Ltd. | 124 Johnson & Johnson India | 127 Abbott Healthcare | 4 Johnson Controls India | 130 Acclaris Business Solutions | 7 Kemin Industries South Asia | 132 Amazon India | 10 KPMG in India | 135 American International School Chennai | 13 Lockheed Martin India | 138 American Megatrends India Private Limited | 16 Manhattan Associates India | 141 Amritt India Associates | 18 Modine India | 143 Amway India | 20 Monsanto India | 146 Avery Dennison India | 23 Mosaic India | 149 Bard India Healthcare | 26 Novus Animal Nutrition India | 151 Bausch & Lomb India | 28 Owens Corning India | 153 BD India | 31 P&G India | 156 Blackboard Technology India Pvt. Ltd. | 34 PepsiCo India | 159 Boeing India | 37 PNB Metlife India | 162 CA Technologies India | 39 Protiviti Member Firm - India | 165 Cadence Design Systems | 41 PwC India Foundation | 167 Cargill India | 43 Quaker Chemical India | 170 Caterpillar India | 46 Rockwell Collins India | 172 ChildFund India | 48 RRD India | 174 Cisco Systems (India) | 51 Saggezza Inc | 177 Citi India | 52 Sealed Air | 179 Coca Cola India Private Limited | 54 Solenis Chemicals India | 182 Cognizant | 57 Synopsys (India) | 185 Dell India | 60 The Kraft Heinz Company | 187 Deloitte | 63 Thomson Reuters India | 190 Dow India | 65 Tupperware India | 193 E.I. DuPont India | 67 Turner Project Management India | 195 Eli Research India | 70 UL India | 197 ELS International Education Pathways | 72 UTC, CSS India | 200 Emerson Electric Company (India) | 74 WABCO India | 203 First Solar Power India | 77 Walmart India | 206 Fluor Daniel India | 79 WaterHealth India | 209 Ford India | 82 Willis Towers Watson | 212 Franklin Templeton Investments India | 85 General Electric India | 88 General Motors India | 91 Genpact | 94 Goodyear India | 97 Griffith Foods Worldwide Inc | 99 HKS India Design Consulting | 102 Honeywell India | 105 IBM India | 108 Ingersoll Rand | 110 International Paper India | 113 Itelligence India Software Solutions | 116 J.P. Morgan, India | 119 4 Better Lives Through Better Health Abbott’s Community-led Total Sanitation Project in Gujarat ABBOTT HEALTHCARE Established in 1910, Abbott is Our Corporate Citizenship one of India's oldest and most admired healthcare companies. Philosophy We provide consumers with a diverse range of diagnostics At Abbott, we believe that responsible, innovative and sustainable solutions, medical devices, business plays an important role in building a healthy and thriving nutritional products and society. Through our own actions and in partnership with others, established pharmaceuticals that we're working to reach more people, in more places, than ever span the continuum of care. before – helping people build better, healthier lives and stronger communities in India and around the world. With over 14,000 employees in India and extensive local knowledge, we offer relevant The Issue of Poor Sanitation in solutions that ensure the healthcare needs of consumers, India patients, doctors, hospitals, According to the 2011 census, nearly half of India’s people have no blood banks and laboratories toilet at home. Lack of access to toilets causes communicable are being met throughout both diseases, preventable disease epidemics, malnutrition and rural and urban areas. poor overall health. It also poses risks for the safety of women and children, poorer attendance of girls in schools, and significant challenges for senior citizens with mobility and health challenges, among others. All of these issues have a tremendous negative impact on individual and public health, and limit the potential of people and communities. As a commitment to help advance India’s "Swachh Bharat" drive to improve sanitation and hygiene, Abbott has invested Rs 3 Crores (U.S.$500,000) in a program that has introduced an inclusive model for making communities "Open Defecation Free" – not just by building toilets, but by changing minds and habits. Through a comprehensive partnership, we're working to make sustainable, long-term improvements in sanitation in two villages – with the broader goals of helping people live their best lives through better health, and sharing learnings that can help advance "Swachh Bharat" efforts across the country. 5 Our Approach The issue of poor sanitation is further complicated by the fact that simply building toilets hasn't turned out to be an effective solution. An all-India survey conducted by the National Sample Survey Office (NSSO) in 2015 revealed that only 46% of 9.5 million toilets built in rural India were being used1. Abbott’s approach, therefore, was rooted in infrastructure development, and education and building awareness to drive long-term change.. We aimed to not only increase the sanitation coverage but also to motivate the communities and local bodies to adopt sustainable practices and facilities. Our objective was to bring about a meaningful, sustainable change through a robust series of capacity building interventions that were delivered through community based organizations to ensure effective and efficient engagement. Abbott chose the villages of Talodara and Dadheda because of their close proximity with Abbott’s manufacturing plant at Jhagadia. These villages were • Behavioral Change Program: We partnered with mostly inhabited by communities with extremely poor Mahila Hosing Trust SEWA for continuous sanitation. Nearly 70% of the households did not have community-based-engagement with door-to-door toilets and over 85% of the community members were visits every week to drive the need for behavior completely unaware of the linkages between health and change. Meaningful participation of women and sanitation — spurring us to take up the challenge to children was ensured to promote gender equality help them become "open defecation free" (ODF). and social inclusion by enabling them to become the drivers of behavioral change in every household. We also focused on fostering community leadership and Abbott’s Program Model helped all households learn how to maintain their toilets. Additionally, Abbott employees volunteered We worked through the following steps: in two local schools in an effort to promote the need • Needs Assessment: To identify the requirements of for better health and sanitation. the community and individual households. • Community Feedback: Our initiative was built on a • Demand Generation: We started by creating a robust feedback mechanism, wherein we sought demand for sanitation facilities through active inputs from community members on construction, engagement with households, schools and sanitation and other needs, and worked with community leaders. This engagement included folk implementation agencies to ensure that their needs plays, presentations, one-on-one counseling. We were met. Feedback from the community was critical then built a few model toilets to demonstrate the in ensuring that the people were satisfied with the advantages of the twin-soak pit model that we toilets and, hence, would continue to use the adopted to work around the limited drainage and facilities. water infrastructure that the villages had access to. • Robust Monitoring Mechanism using an IT Platform: These activities initiated dialogue and debate Activities were tracked on an ongoing basis and data amongst the residents and encouraged community collection from beneficiaries was driven through p3- participation. a cloud based mobile application that enables real- • Construction of Toilets: We built toilets with a twin time, geo-tagged data. The p3 mobile app was soak-pit model to ensure that the toilets do not linked with Google maps to enable users to track the become defunct after a few years. Two pits are used activities that were progressing in each of the alternatively: while one pit is filling, the other pit locations, using the map as an interface. remains out of service. The pits are switched every 3- 4 years. Storage tanks, wash basin and electrical fittings have been included in the toilet design to ensure a pleasant experience for the community. 6 Robust Behavioural Needs Demand Constructio Community Monitoring Change Assessment Generation n of Toilets Feedback using and Program IT Platform led by community members, and it grew to 100% as The Impact the engagement progressed, providing stability and sustainability to the program To address various health and safety issues that • Both villages achieved Zero Open Defecation in community members were faced with, Abbott worked September 2016 and this status has remained through an inclusive approach that not only ensured the unchanged since then right model of toilets in these villages, but also • 100% households have been equipped to handle the influenced mindsets and behaviors
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