KEY MANAGEMENT SYSTEM VendorGuideUSA.com 9 Does your key key your Does ? grade a passing management get management Make sure your key control practices are are practices control key sure your Make and residents. property protecting your or quiz at keytrak.com/quiz our Take call 800.720.0471. been returned? Manage Security Tokens Properly Tokens Manage Security system require you to use a Does your smart lock unlock to card or fob a as such token access physical the same precautions be sure to take a door? If so, with metal as you would to secure those tokens managing in place, Without the right processes keys. and securi- becomes an administrative these tokens ty nightmare. — we’ll staff at one 348-unit community For example, so much call it Smart Apartments — was spending fobs for their smart lock time programming key fobs to open system that they decided to program using master all apartments. In effect, they were performing maintenance like for everyday tasks keys track access to apartments. To and showing tasks check the each apartment, management would the problem with this electronic lock logs. However, show who used the fob method is that the log didn’t to access any given unit. mean smart If you’re in the same boat, does that Smart Not necessarily. move? are a bad locks them to Apartments found a solution that allowed of the smart save time while reaping the benefits than programming every fob to lock system. Rather one fob per access every unit, they preprogrammed in an electronic unit. They then secured these fobs the electronic key control system. That way, key each fob control system would show who removed would show and when, and the smart lock system apartment. If a when someone accessed a specific con- electronic key the returned on time, fob wasn’t Not only did this trol system would notify a manager. it improved security and employ- method save time, ee accountability. think through effectively, manage security tokens To how you’ll address each of the following areas: • Where will you store them? • How will you track who has used each token? hasn’t How will you promptly detect when a token • when By avoiding not-so-smart security mistakes you’ll improve the implementing smart locks, get the most and save time, resident experience, from your investment.

Don’t Forget About Your Key Control Policy Key Forget About Your Don’t entry can be a bit of a misno- In many cases, keyless require you don’t locks true that smart While it’s mer. some do use security to use a traditional metal key, a Others include keys. which function like tokens, which allows you to override feature, manual key unlock a door using a traditional metal key. Also consider the fact that unless you install the on every single door on your property — locks including common areas, closets, offices, storage sheds, etc. — you’ll still have traditional keys to manage. important to have a it’s protect your community, To control procedures, written policy detailing your key authorized to program or use keys, including who’s the protocol for rekeying usage, how to track key etc. locks, Plan for the Additional Workload entry systems is the of the appeal of keyless Part maintenance ability to easily access apartments for out, been locked requests, assist residents who have unoccupied and grant prospects the ability to tour process units. The challenge is finding an effective other securityfor reprogramming fobs, cards, and them- whenever a resident moves out, locks tokens security token. or loses their selves out of their home, due to the additionalIf your staff is already stretched thin accommodating demands of working from home, and preparing to reopen, requirements for COVID-19, becomes even the task of managing security tokens circumstances, In fact, under normal more cumbersome. can become almost a programming security tokens especially for larger properties. full-time job, becoming a burden rather from smart locks keep To that you decide how essential than a benefit, it’s you’ll manage the additional workload. With the growing popularity of the Internet of With the growing objects that are connected to the Things — everyday multifamily are rapidly joining internet — smart locks list of amenities. communities’ your property can be useful, especially if Smart locks tours to encourage social distancing.is offering self-led in increase security and convenience Smart locks they as smart as they seem? many ways, but are implemented electronic locksWhether you’ve already follow the best plan to in the future, at your property or your investment. practices below to get the most out of HOW SMART ARE SMART LOCKS? SMART ARE SMART HOW KeyTrak CAS, Hanly, By Carl

KEY MANAGEMENT SYSTEM MANAGEMENT KEY VendorGuideUSA.com

8