Qatar's School Transportation System : Supporting Safety, Efficiency, and Service Quality / Keith Henry, Obaid Younossi, Maryah Al-Dafa, Shelly Culbertson, Michael G
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This electronic representation of RAND intellectual property is provided for non-commercial use only. Unauthorized posting of RAND electronic documents to a non-RAND website is prohibited. RAND electronic documents are protected under copyright law. Permission is required from RAND to reproduce, or reuse in another form, any of our research documents for commercial use. For information on reprint and linking permissions, please see RAND Permissions. This product is part of the RAND Corporation monograph series. RAND monographs present major research findings that address the challenges facing the public and private sectors. All RAND mono- graphs undergo rigorous peer review to ensure high standards for research quality and objectivity. Qatar’s School Transportation System Supporting Safety, Efficiency, and Service Quality Keith Henry, Obaid Younossi, Maryah Al-Dafa, Shelly Culbertson, Michael G. Mattock, Thomas Light, Charlene Rohr With Sarah Al-Dorani, Hamad Al-Ibrahim, Mashail Al-Naimi, Louay Constant, Mohammed Makki, Georgette Mansour, Joy S. Moini, Parisa Roshan, Paul Sorensen, Flavia Tsang Prepared for the Qatar Amiri Diwan RAND-QATAR POLICY INSTITUTE The research described in this monograph was prepared for the Qatar Amiri Diwan and conducted within RAND Infrastructure, Safety, and Environment, a division of the RAND Corporation, and the RAND- Qatar Policy Institute, a collaboration between RAND and the Qatar Foundation. Library of Congress Cataloging-in-Publication Data Henry, Keith. Qatar's school transportation system : supporting safety, efficiency, and service quality / Keith Henry, Obaid Younossi, Maryah Al-Dafa, Shelly Culbertson, Michael G. Mattock, Thomas Light, Charlene Rohr. pages cm Includes bibliographical references. ISBN 978-0-8330-6024-2 (pbk. : alk. paper) 1. School children--Transportation —Qatar. I. Title. LB2864.H46 2012 371.8'72095363—dc23 2012003379 The RAND Corporation is a nonprofit institution that helps improve policy and decisionmaking through research and analysis. RAND’s publications do not necessarily reflect the opinions of its research clients and sponsors. R® is a registered trademark. © Copyright 2012 RAND Corporation Permission is given to duplicate this document for personal use only, as long as it is unaltered and complete. Copies may not be duplicated for commercial purposes. Unauthorized posting of RAND documents to a non-RAND website is prohibited. RAND documents are protected under copyright law. For information on reprint and linking permissions, please visit the RAND permissions page (http://www.rand.org/ publications/permissions.html). Published 2012 by the RAND Corporation 1776 Main Street, P.O. Box 2138, Santa Monica, CA 90407-2138 1200 South Hayes Street, Arlington, VA 22202-5050 4570 Fifth Avenue, Suite 600, Pittsburgh, PA 15213-2665 RAND URL: http://www.rand.org/ To order RAND documents or to obtain additional information, contact Distribution Services: Telephone: (310) 451-7002; Fax: (310) 451-6915; Email: [email protected] Preface In 2007, at the request of the Supreme Education Council of Qatar, the RAND- Qatar Policy Institute (RQPI) conducted an exploratory scoping study of the school transportation system in Qatar (Pernin et al., 2008). That study reviewed the strat- egy, operations, and organization of the school transportation system of Qatar and recommended actions that the Supreme Education Council could take to improve its school transportation system. In 2009, as a follow-on effort, the Amiri Diwan asked RAND to conduct a new study to help fulfill the recommendations of the first study.1 In response to that request, RQPI conducted this study to assess stakeholder perspec- tives on school transportation, identify a vision and goals for the school transportation system, and identify strategies to achieve that vision and better align Qatar’s school transportation system with international norms. This monograph describes the results of that research. This project was conducted under the auspices of RQPI and RAND Infrastruc- ture, Safety, and Environment. RQPI is a partnership of the RAND Corporation and the Qatar Foundation for Education, Science, and Community Development. The aim of RQPI is to offer rigorous and objective analysis to clients in the greater Middle East. In serving clients in the Middle East, RQPI draws on the full professional resources of the RAND Corporation. RQPI is an integral part of Education City, which is being developed by Qatar Foundation under the leadership of Her Highness Sheikha Mozah Bint Nasser Al Missned. Education City is a community of institutions—from kin- dergarten through postgraduate university studies—contributing to education and research in both Qatar and the Gulf region. For further information on RQPI, contact the director, Obaid Younossi. He can be reached by email at [email protected], by telephone at +974-4454-2502, or by mail at P.O. Box 23644, Doha, Qatar. For more information about RAND Infrastructure, Safety, and Environment, contact the director, Debra Knopman. She can be reached by email at [email protected]; by telephone at 1-703-413-1100; or by mail at 1200 South Hayes Street, Arlington, Virginia 22202-5050 USA. 1 The Amiri Diwan is the executive office of the Amir of Qatar. iii Contents Preface ................................................................................................. iii Figures ................................................................................................. ix Tables .................................................................................................. xi Summary .............................................................................................xiii Acknowledgments .................................................................................. xix Abbreviations ........................................................................................ xxi CHAPTER ONE Introduction ........................................................................................... 1 Motivation .............................................................................................. 1 Purpose .................................................................................................. 1 Approach ................................................................................................ 2 Organization of This Monograph .................................................................... 3 CHAPTER TWO Key Observations About School Bus Transportation and the Perceptions of Parents and Administrators .................................................................... 5 Context of Qatar’s School Transportation System ................................................. 5 Schools in Qatar ..................................................................................... 5 Organizational Responsibilities .................................................................... 6 The School Bus Fleet ................................................................................ 6 Bus Operations ....................................................................................... 7 Modes of Transportation ............................................................................ 8 Cost of Bus Service .................................................................................10 Utilization of Bus Capacity ........................................................................11 A Look into Demand .................................................................................11 The Introduction of the Independent Schools Model ..........................................11 Student Population Growth .......................................................................13 Assessing Perspectives on School Transportation .................................................13 Administrator Perspectives on School Transportation ...........................................14 Perspectives of Independent and Semi-Independent School Administrators ...............14 v vi Qatar’s School Transportation System: Supporting Safety, Efficiency, and Service Quality Perspectives of Private School Administrators ...................................................16 Parental Perspectives and School Transportation Choices .......................................17 Data from Prior Study and Choice of Attributes ...............................................18 Findings from the Parent Survey .................................................................19 Observations .......................................................................................... 26 Parents and