2017 UPS® RATE and SERVICE GUIDE Retail Rates For Customers Located in Alaska and Hawaii Updated April 3, 2017 ups.com 1.800.PICK.UPS® ups.com 1-800-PICK-UPS® Essential Contacts 1 Essential Contacts Support UPS Customer Service WorldShip® Technical Support ups.com ups.com/worldshipsupport 1-800-PICK-UPS® (1-800-742-5877) 1-888-553-1118 1-800-877-1548 En Español 1-800-782-7892 International UPS Package Design and Test Lab 1-800-811-1648 Billing 1-877-877-7229 1-800-833-0056 Hearing Impaired – TTY/TDD UPS CampusShip® Support
[email protected] Help Desk: 1-877-289-6418 (United States) Zone Charts Eform: ups.com/eform View or download at ups.com/rates Help Desk Listing for other Countries: campusship.ups.com/techsupport Freight Services UPS offers LTL options for shipments over 150 pounds. For more information on this service, go to page 3. UPS Freight® – LTL (Less-Than-Truckload) ltl.upsfreight.com 1-800-333-7400 (LTL) UPS Solutions Visit ups.com/solutions to view the full portfolio of UPS services. The UPS Store® UPS Mail Innovations® theupsstore.com upsmailinnovations.com 1-800-789-4623 1-800-500-2224 UPS Capital® UPS Supply Chain Solutions® upscapital.com ups-scs.com 1-877-263-8772 1-800-742-5727 Stay on top of the latest UPS news, announcements and critical updates via e-mail at ups.com/subscribe. 2 ups.com 1-800-PICK-UPS® Table of Contents In this UPS Rate and Service Guide, you will find the 2017 UPS Package Retail Rates for Alaska and Hawaii, effective April 3, 2017 (unless otherwise noted).