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United Parcel Service Ecosystem 55 Glenlake Parkway, N.E United Parcel Service United Parcel Service Ecosystem 55 Glenlake Parkway, N.E. Atlanta, GA 30328 Phone: (404) 828-6000; www.ups.com Outside Relationships United Parcel Service, Inc. (Delaware Corporation) Outside Relationships Securities Regulators Capital Suppliers Customers Regulation and Customers Suppliers Capital Regulators Debt Structure Equity (as of 12/31/2021) Equity Structure NYSE Listing Rules Regulators Public Debt Financing Debt ( $24.65B @ 12/31/2020 ) Credit Ratings (Long Term): S&P (A), Moody’s (A2) Class A and B Securities Preferred Class A Common Stock Class B Common Stock Dividends and Common Holders Share Authorized: 4.6B Regulators 2.050% - 6.200% Floating Rate 5.500% and 5.125% 0.375% - 1.625% 2.125% Rate Finance Lease 0.50% – 5.11% Rate Stock Authorized: 5.6 B Stock Repurchases U.S. Regulators Commercial 8.375% Rate Other Debt due Repurchase Outstanding: 147M Significant Working Capital Fixed Rate Senior Senior Notes due Pound Sterling Notes Rate Euro Senior Canadian Senior Obligations due Facility Notes and Bonds Authorized: Outstanding: 718 M Paper due Debentures due 2021 – 2025 Program Votes Per Share: 10 Equity Capital Shareholders US Securities Department of Commercial Financing Notes due 2021 – 2021 - 2067 due 2031 and 2050 Notes due 2023 – Notes due 2024 2021 – 2159 due 2029 – 2045 200M Votes Per Share: 1 2021 ($15M) 2030 ($281M) ($5M) Authorized: $8.0B (for Employees, Retirees & Founders’ Decedents) and Transportation Banks 2050 ($17.222M) ($2,275M) ($676M) 2032 ($281M) ($583M) ($342M) ($320M) Issued: 0 Traded on Exchange: NYSE Professional Remaining: $2.1B Traded on Exchange: None The Vanguard Exchange (Regulation of Services Group Air/Ground Commission (7.61%) Transportation of Alston & Bird (Securities Law Packages & Governance Global Business Services Finance, Accounting & Tax Human Resources Marketing Corporate (Legal: Disclosure and U.S. Marketing BlackRock Financial Hazardous Board of Directors Talent Acquisition Litigation) Material) Data Analytics & Global Procurement Treasury Matters Fund Reporting William Johnson (E, N) Russell Stokes (C, N) Christiana Shi (C,R) Committees International Marketing Performance Talent Development Engineering King & Advisors Requirements; Federal Carol Tome (E) Ann Livermore (C, E, R) Eva Boratto (A) Audit (A), Compensation (C), Real Estate M&A The UPS Store (4.68%) Anti-Bribery Law) Transformation Industrial Engineering Spalding Aviation Kate Johnson (N, R) Rudy Markham (A) Wayne Hewett (A) Executive (E), Nominating & Customer Experience & Digital Infrastructure UPS Capital Plant Engineering Professional (Legal: Administration Corp. Governance (N), Risk Support Accounting Compensation Analytics SSgA Funds Kevin Warsh (C,N) Frank Moison (N,R) Angela Hwang (A) Services Transactional) (Regulation under Global Business Automotive Engineering Mgmt. New York Michael Burns (A) Clark Randt Jr. (C,N) Rodney Adkins (C,R) (R) Benefits Revenue Management Federal Aviation F&A Systems Financial Reporting Services (4.10%) Stock Act of 1958) Advanced Technology Deloitte Culture Business Planning & Exchange Management Team (Audit) Department of Supply Chain Solutions Legal Communications Forecasting Automotive Fleet Fidelity (Listing and CEO – Carol Tome SVP, President - UPS Supply Chain SVP, Chief Marketing Officer: Employee Engagement Management Homeland Legal Public Policy Customer Loyalty Management Martin Maintenance Solutions: Philippe Gilbert Kevin Warren Global Logistics and Diversity and Inclusion Rules) Security (Cargo- Management Agency & Research SVP, President - U.S. Chief Human Resources Distribution Global Security Government Affairs Information Technology (2.35%) Security & Chief Communications Officer – Sales and Solutions Digital Marketing (Advertising) Operations: Nando Cesarone Officer: Darrell Ford Internal Audit Transportation Laura Lane Global Freight Public Relations Global Sales Application Development Regulation) Customer Experience T. Rowe Price SVP, Chief Information Officer: Forwarding Corporate Governance Employee Initiative SVP, CFO & Treasurer: SVP, Chief Sales & Solutions Officer Solutions Information & Security Associates Transportation Juan Perez Communications Brand Relevance (Advertising) Brian Newman - Kate Gutmann UPS Freight Compliance Infrastructure (2.15%) Security SVP, General Counsel & Customer Engagement Customer Labor Relations Sustainability Akin Gump Administration SVP, President – UPS Chief Diversity, Equity and Inclusion Corporate Secretary: Coyote Truckload Freight UPS Healthcare and Life Communications Data Management and Institutional Brokerage Business Privacy UPS Foundation (Lobbying) (Regulation Under International: Scott Price Officer - Charlene Thomas Norman Brothers Jr. Sciences Ware2Go Analytics Ownership Aviation & Fierce (69.04%) Transportation Government Security Act of Operations 2001) Relations (Lobbying) Department of Substantive Global Small Package Operations (2020 Revenue - $69.4 Billion) Supply Chain & Freight (2020 Revenue - $15.2 Billion) Defense (Civil Business Regulation Reserve Air Fleet US Domestic Package (2020 Revenue - $53.5B) International Package (2020 Revenue - $15.9B) Forwarding, Truckload & Customs Brokerage, Logistics, Freight, Capital Program) Key Company Data Key Segment Data Key Segment Data Key Segment Data Department of (12/31/2020) Labor (Wage and HQ: Atlanta, GA Operating Margin: 7.3% Operating Profit: $3.89B HQ: Atlanta, GA Operating Margin: 21.5%c Operating Profit: $3.44B HQ: Alpharetta, GA Logistics Campus: Louisville, KY Operating Margin: 2.4% Operating Profit: $357M Overtime Record- Share Information Financial Highlights Keeping, Fare Hiring, Serious Services Services Services/Businesses Revenue Injury Reporting to NYSE: UPS Provides time-definite, guaranteed small package delivery services in the United Consists of small package operations in Europe, Asia Pacific, Canada, Latin UPS Capital UPS Freight Logistics and Distribution Occupational y Total: $84.6 B America, the Indian sub-continent, Middle East and Africa; offering a wide selection Safety and Health States via guaranteed air (“Next Day Air”) and ground (“Ground”) package Integrated supply chain Revenue: $3.15B Revenue: $4.07B UPS eFulfillment Administration) transportation services, servicing all business and residential zip codes in the of guaranteed day- and time-definite international shipping services. Share Price: U.S. Domestic insurance solutions for in-transit Onboarding, order contiguous United States. Our air portfolio offers time specific, same day, next Offers regional, inter-regional Provides value-added $157.51 (2/25/21) Package: $46.49 B Postal goods and inventory and long-haul less-than- fulfillment and Regulatory day, two day and three day delivery alternatives. management, and International Serves 40+ Asia Pacific countries and territories through more than two dozen Insured transportation of high truckload services in all 50 transportation Annual Dividend: Commission Drop-Off Package: $14.22 B Locations and alliances with local delivery companies that supplement UPS owned operations. value goods states, Canada, Puerto Rico, management services business intelligence $4.08 (Oversight of Deferred: Gives e-commerce sellers of low-cost goods lower-cost air freight Sales Support via a network of services for small Customers Supply Chain & Postage Rate- options tied to longer and wider delivery windows Available in 19 countries & Guam, the U.S. Virgin Islands Setting and territories >1,000 facilities in businesses Basic Earnings Per Freight: $13.38 B Marketing, UPS Standard is cross-border package delivery services within Europe, between and Mexico Amazon Operations of U.S. Franchisees 100+ countries. Share: $1.55 Advertising and the U.S. and Canada, and between the U.S. and Mexico. Customers can now (13.3% of Postal Service) (UPS Store Owners) UPS SurePost: provides residential ground service for customers with non- To be sold in 2Q2021 UPS Post Sales Operating Expenses Logistics Services reach >80% of Europe's population within 2 business days using UPS Standard. Truckload Brokerage (Coyote) Each UPS U.S. Consolidated Federal urgent, lightweight residential shipments; combines the consistency and reliability Same and next-day distribution center, Sales of Logistics, Financial, Revenues) Total: $76.94B Communi- of the UPS ground network, with final delivery often provided by the U.S. Postal Truckload brokerage services in delivery for spare Key Metrics UPS Worldwide Expedited offers a reliable, deferred, guaranteed day-definite Customs Brokerage and multiple facilities and Freight Transportation cations Ground Fleet Service. the U.S. and Europe through parts needed in the service option. in Europe and Asia, Services and Emergency Small Compensation & Commission Suppliers UPS’s Coyote-branded Customs Clearance high tech, industrial Operating Margin: can be designated as Parts Delivery Businesses Benefits: $44.53B (Regulation of (Semi-Trucks) Digital Access Program: makes it easier for small and medium sized business to subsidiaries. manufacturing, 9.1% Product Classification a Foreign Trade Zone Communications use UPS services by embedding shipping solutions directly into leading e- UPS Worldwide Express Freight is a premium international service for urgent, automotive, (defer or reduce tariff Individual Average Revenue and Data commerce platforms palletized shipments over 150 pounds Coyote customers can access Trade Management healthcare, and Purchased Protection) Mack Trucks burdens on imported
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