Leadership and Governance Standing Committee Meeting

Notice is hereby given pursuant to the provisions of the Local Government Regulation 2012, that the next Meeting of the Central Highlands Regional Council will be held in the Council Chambers, 65 Egerton Street, Emerald on

Tuesday, 10 April 2018 At 12.00 pm

For the purpose of considering the items included on the Agenda.

Scott Mason Chief Executive Officer

OUR VISION A progressive region creating opportunities for all

OUR MISSION We are a council committed to continuous improvement, a sustainable future and efficient investment in our communities

OUR VALUES Respect and Integrity Accountability and Transparency Providing Value Commitment and Teamwork

OUR PRIORITIES COUNCIL AGENDA Strong, vibrant communities Building and maintaining quality infrastructure Supporting our local economy Protecting our people and our environment Leadership and governance Our organisation 20180410 - Leadership and Governance Standing Committee Meeting - Agenda

AGENDA CONTENTS

1 PRESENT ...... 3 2 APOLOGIES...... 3 3 LEAVE OF ABSENCE...... 3 4 CONFIRMATION OF MINUTES OF PREVIOUS MEETING ...... 3 4.1 Minutes - Leadership and Governance Standing Committee Meeting - 13 March 2018 ...... 3 5 BUSINESS ARISING OUT OF MINUTES ...... 10 6 REVIEW OF OUTSTANDING MEETING ACTIONS ...... 10 7 REVIEW OF UPCOMING AGENDA ITEMS...... 10 8 PETITION...... 10 9 COMMITTEE RECOMMENDATIONS / NOTES...... 11 10 MATERIAL PERSONAL INTEREST, CONFLICT OF INTEREST, PERSONAL GIFTS AND BENEFITS ...... 11 11 CORPORATE SERVICES ...... 12 11.1 TOTO Project - Update ...... 12 12 CHIEF EXECUTIVE OFFICER ...... 32 12.1 Corporate Communications Monthly Report – March 2018 ...... 32 13 DEPARTMENTAL UPDATES ...... 50 14 GENERAL BUSINESS ...... 121 15 CLOSED SESSION ...... 122 15.1 Departmental Updates ...... 122 16 LATE AGENDA ITEMS ...... 122 17 CLOSURE OF MEETING ...... 122

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1 PRESENT

2 APOLOGIES

3 LEAVE OF ABSENCE

4 CONFIRMATION OF MINUTES OF PREVIOUS MEETING 4.1 Minutes - Leadership and Governance Standing Committee Meeting - 13 March 2018

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Leadership and Governance

Standing Committee Meeting

Meeting of the Central Highlands Regional Council held in the Council Chambers, 65 Egerton Street, Emerald on

Tuesday, 13 March 2018 Commenced at 12.00pm

MINUTES

Unconfirmed

COUNCIL

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CENTRAL HIGHLANDS REGIONAL COUNCIL

LEADERSHIP AND GOVERNANCE STANDING COMMITTEE MEETING

TUESDAY 13 MARCH 2018

MINUTES CONTENTS

PRESENT ...... 2 APOLOGIES ...... 2 LEAVE OF ABSENCE ...... 2 CONFIRMATION OF MINUTES OF PREVIOUS MEETING ...... 2 4.1 Minutes - Leadership and Governance Standing Committee Meeting – 13 February 2018 ...... 2 BUSINESS ARISING OUT OF MINUTES ...... 2 REVIEW OF OUTSTANDING MEETING ACTIONS ...... 2 REVIEW OF UPCOMING AGENDA ITEMS ...... 2 PETITIONS ...... 2 MATERIAL PERSONAL INTEREST, CONFLICT OF INTEREST, PERSONAL GIFTS AND BENEFITS .... 2 CORPORATE SERVICES ...... 3 11.1 Local Government (Councillor Complaints) and Other Legislation Bill 2018 ...... 3 CHIEF EXECUTIVE OFFICER ...... 3 12.1 Corporate Communications Monthly Report – January and February 2018 ...... 3 12.2 WHS Bi-Monthly Information Report ...... 3 DEPARTMENTAL UPDATES ...... 4 13.1 Departmental Updates ...... 4 LATE AGENDA ITEMS ...... 4 16.1 HR Leaders Forum 20 and 21 February 2018 ...... 4 GENERAL BUSINESS ...... 4 CLOSED SESSION ...... 4 15.1 Framework/mechanisms for ad-hoc Councillor Agenda item requests ...... 5 15.2 Departmental Updates...... 5 CLOSURE OF MEETING ...... 5

Unconfirmed

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MINUTES – LEADERSHIP AND GOVERNANCE STANDING COMMITTEE MEETING – TUESDAY 13 MARCH 2018 – PAGE 2

MINUTES – LEADERSHIP AND GOVERNANCE STANDING COMMITTEE MEETING HELD AT 12.00PM TUESDAY 13 MARCH 2018 IN THE CENTRAL HIGHLANDS REGIONAL COUNCIL CHAMBERS, EMERALD OFFICE

PRESENT Councillors Councillor (Crs) C. Rolfe (Chair), Councillors (Crs) K. Hayes (Mayor), C. Brimblecombe, G. Nixon and G. Sypher

Officers General Manager Corporate Services J. Bradshaw, Coordinator Communications A. Ferris and Minute Secretaries S. Chant and T. Wheeler

Observers Councillors (Crs) G. Godwin-Smith and A. McIndoe

APOLOGIES Councillor P. Bell AM

Resolution: Cr Nixon moved and seconded by Cr Brimblecombe “That a leave of absence as previously granted for Councillor P. Bell AM for today’s meeting be recorded.”

LGSC 2018 / 03 / 13 / 001 Carried (5-0)

LEAVE OF ABSENCE Nil

CONFIRMATION OF MINUTES OF PREVIOUS MEETING 4.1 Minutes - Leadership and Governance Standing Committee Meeting – 13 February 2018 Resolution: Cr Nixon moved and seconded by Cr Sypher “That the minutes of the previous Leadership and Governance Standing Committee Meeting held on 13 February 2018 be confirmed.”

LGSC 2018 / 03 / 13 / 002 Carried (5-0)

BUSINESS ARISING OUT OF MINUTES Nil Unconfirmed

REVIEW OF OUTSTANDING MEETING ACTIONS Nil

REVIEW OF UPCOMING AGENDA ITEMS Nil

PETITIONS Nil

MATERIAL PERSONAL INTEREST, CONFLICT OF INTEREST, PERSONAL GIFTS AND BENEFITS Nil

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MINUTES – LEADERSHIP AND GOVERNANCE STANDING COMMITTEE MEETING – TUESDAY 13 MARCH 2018 – PAGE 3

Attendance Governance Manager C. Dendle attended the meeting at 12.05pm.

CORPORATE SERVICES

11.1 Local Government (Councillor Complaints) and Other Legislation Bill 2018

Executive Summary: Local Government Association of reporting on processes established to support the introduction of new councillor complaints processes following the recent introduction of the Local Government (Councillor Complaints) and Other Legislation Amendment Bill 2018 into Queensland Parliament.

Resolution: Cr Brimblecombe moved and seconded by Cr Sypher “That Central Highlands Regional Council receive the report regarding the Local Government (Councillor Complaints) and Other Legislation Amendment Bill 2018”.

LGSC 2018 / 03 / 13 / 003 Carried (5-0)

Attendance Cr M. Daniels attended the meeting at 12.14pm.

CHIEF EXECUTIVE OFFICER

12.1 Corporate Communications Monthly Report – January and February 2018

Executive Summary: The Corporate Communications team compiles a report at the end of each month on the key statistics and analysis of its communications channels and the activities undertaken.

Considered by Council

Attendance Cr G. Godwin-Smith left the meeting at 12.18pm. Manager Safety and WellnessUnconfirmed S. Schofield attended the meeting at 12.20pm.

12.2 WHS Bi-Monthly Information Report

Executive Summary: This report provides a summary of Council’s health and safety performance. The purpose of the information provided is to highlight to Council any issues, risks and opportunities impacting the safety and health of workers at Central Highlands Regional Council.

Considered by Council

Attendance Cr G. Godwin-Smith returned to the meeting at 12.25pm. Manager Safety and Wellness S. Schofield left the meeting at 12.34pm.

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MINUTES – LEADERSHIP AND GOVERNANCE STANDING COMMITTEE MEETING – TUESDAY 13 MARCH 2018 – PAGE 4

DEPARTMENTAL UPDATES

13.1 Departmental Updates

Executive Summary: The following information provides an update on key activities for the Chief Executive Officer Department:  Meeting with the Local Government Association of Queensland (LGAQ)  Queensland Water Directorate Technical Reference Group meeting - 2 March 2018

Considered by Council

Attendance Acting Manager Organisational Development T. Rouse attended the meeting at 12.38pm.

LATE AGENDA ITEMS

16.1 HR Leaders Forum 20 and 21 February 2018

Executive Summary: This report provides a feedback to Council on the key learnings realised from attendance at the HR Leaders Forum in identifying key trends in the management of people and organisations, and the development of leadership and culture and how this contributes to the success of organisations.

Considered by Council

Attendance Acting Manager Organisational Development T. Rouse left the meeting at 12.45pm.

GENERAL BUSINESS

Nil

CLOSED SESSION

Into Closed Session Resolution: Unconfirmed Cr Brimblecombe moved and seconded by Cr Nixon “That Council close its meeting to the public in accordance with Section 275 (1) (b) (h) of the Local Government Regulation 2012 and that only Council staff involved in the closed discussions remain in the room.”

LGSC 2018 / 03 / 13 / 004 Carried (5-0)

Attendance General Manager Corporate Services J. Bradshaw, Governance Manager C. Dendle and Minute Takers S. Chant and T. Wheeler remained in the meeting for the closed session discussions.

The meeting was closed at 12.46pm.

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MINUTES – LEADERSHIP AND GOVERNANCE STANDING COMMITTEE MEETING – TUESDAY 13 MARCH 2018 – PAGE 5

15.1 Framework/mechanisms for ad-hoc Councillor Agenda item requests

Attendance General Manager Commercial Services M. Webster attended the meeting at 12.51pm.

15.2 Departmental Updates

Out of Closed Session Resolution: Cr Nixon moved and seconded by Cr Brimblecombe “That the meeting now be re-opened to the public.”

LGSC 2018 / 03 / 13 / 005 Carried (5-0)

The meeting was opened at 1.05pm.

15.1 Framework/mechanisms for ad-hoc Councillor Agenda item requests

Executive Summary: This report is in response to a request from the Leadership and Governance Standing Committee on 13 February 2018 for information concerning options available to Councillors for raising matters of concern, and is tabled for discussion.

Resolution: Cr Brimblecombe moved and seconded by Cr Sypher “That the Central Highlands Regional Council refer report item, ‘Framework/mechanisms for ad-hoc Councillor Agenda item requests’ to a future Strategic and Briefing Forum Meeting.”

LGSC 2018 / 03 / 13 / 006 Carried (5-0)

15.2 Departmental Updates

Executive Summary: The following information provides an update on key activities for the Commercial Services and Corporate Services Departments:  Native Title  Update on Ombudsman Activities  Certified Agreement NegotiationsUnconfirmed  Promotion of Corporate Values

Considered by Council CLOSURE OF MEETING

There being no further business, the Chair closed the meeting at 1.06pm.

CONFIRMED

CHAIR

DATE

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5 BUSINESS ARISING OUT OF MINUTES

6 REVIEW OF OUTSTANDING MEETING ACTIONS

7 REVIEW OF UPCOMING AGENDA ITEMS

8 PETITION 8.1 To be tabled (if any)

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9 COMMITTEE RECOMMENDATIONS / NOTES

10 MATERIAL PERSONAL INTEREST, CONFLICT OF INTEREST, PERSONAL GIFTS AND BENEFITS

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11 CORPORATE SERVICES

11.1 TOTO Project - Update

INFORMATION REPORT

Author: Clinton Nicol-Dickson, Coordinator Business Systems

Authorising Officer: Jason Bradshaw, General Manager Corporate Services

EXECUTIVE SUMMARY: The Corporate Software Project remains on time and on budget, and this report provides a snapshot of the progress being made and forecast activity over the coming months. A presentation will be provided to the Committee on the details of the progress being realised.

REPORT:

Project Schedule

 The schedule provided from Technology One has revised dates for HR/Payroll modules and now includes the schedule for the ECM transfer to the cloud.  Migration of council’s email system to the cloud is has been completed in March 2018.  Schedules for the rollout of Office 365 products and Windows 10 are being finalised over the next couple of months.

TERMINOLOGY KUT = Key User Training UAT = User Acceptance Testing P&R = Property & Rating FIN = Financials REQ = Request Management REG = Regulatory HRP = HR and Payroll REV = Revenue EAM = Enterprise Asset Management DM = Data Migration EUT = End User Training

Figure 1: Rough Timeline of TOTO Project

Terminology KUT = Key User Training UAT = User Acceptance Testing P&R = Property & Rating FIN = Financials REQ = Request Management REG = Regulatory HRP = HR and Payroll REV = Revenue EAM = Enterprise Asset Management DM = Data Migration EUT = End User Training

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Change Management

 The Change Management Team (CMT) has continued to meet and has been developing their capacity in the space of change management following the Prosci methodology. The current focus has been on finalising the Change Management Strategy for the TOTO project and completing a communications strategy, training plan, coaching plan, and resistance management plan.  Leaders of the organisation and Module Champions have continued to attended support sessions to understand their role in relation to change. Sessions are being scheduled for every 2 months during the life of the project.  Change Competency Skills Sessions for all staff focused on Surviving Change have commenced in Capella and will continue across the rest of the organisation in the coming 2-3 months.

Operational Items

 Email move to the new Exchange Online (Cloud) environment for all staff has been completed.  Project kick off meeting and technical implementation design workshop has been completed for ECM move to the cloud.  ‘All About Expert’ have been engaged to assist with Data Migration for the project.  A pilot group testing the upgrade install process of Windows 10 has commenced with the Information Services team. Issues with the install process are now being worked through. Analysis of the workstation fleet to understand what current devices can receive the update now is in final phases of review. The outcome of this analysis will be critical in deciding the deployment strategy undertaken, i.e. big bang versus a staged rollout.  Key User Training for Module Champions has been conducted for Request Management, Service (Waste and Recycling) Management, Animal Management, Name and Land Creation, Stores and Inventory, Property and Rates Management, Debt Management and Cash Receipting.  Workshops to understand the concepts of how modules operate and configuration that will be required have been conducted for HR/Payroll, Enforcements, Permits and Licenses.  Software product demonstration has been completed for a new scanning solution for the replacement of the records team’s current end-of-life solution, as well as provide functionality to achieve electronic invoicing with Technology1’s Council.

Other

The implementation of One-Council will be a catalyst for determining transactional costs across the business on those operational areas which have high volume transactions as part of processing functions in our back- office workings. The changes to business process being introduced will produce operational efficiencies and savings in the way we do business, due to the automation of manual processes and also in the changes to our business model for more distributed work processes. Recent discussion on opportunities for outsourcing services and the timing of these discussions may require further investigation and could be delayed until the benefits of this project TOTO are realised. Preliminary work has commenced on understanding the cost fro service delivery through the service planning project. This work will further identify alternatives to service delivery with a focus on reducing transactional costs in how services are delivered.

ATTACHMENTS:

1. TOTO Project Update - March 2018 - Presentation for See Change Change Management Sessions [11.1.1]

– END OF REPORT –

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TOTO Project Update – March 2018

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TOTO: Turn on Technology One A technology transformation Emails to the Cloud Office 365 Tech1 OneCouncil OneNote Phase 2 & Continuing our adoption of the OneDrive cloud and providing the ability to TOTO work anywhere, at anytime, on Tech1 Windows OneCouncil any device Phase 1 10 ECM to the Cloud

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What is the cloud and 365?

• Cloud: The first thing to know is the ‘cloud’ is not a physical thing. It’s a network of servers, each with a different function. Some store data, some run applications or deliver a service such as emails. So, when we talk about migrating email from this building to the cloud, it means we will access servers via the internet instead of here in Emerald in our own server room

• Office 365: is your favourite Microsoft Office applications provided to you over the internet. You will still have your normal Outlook, Word, Excel etc, plus then access to online versions of these applications as well as access to new applications such as OneDrive and OneNote.

• Windows 10: is Microsoft’s latest operating system

Central Highlands Regional Council 16 of 122 20180410 - Leadership and Governance Standing Committee Meeting - Agenda So what is Technology1 OneCouncil?

• A single, integrated system

• It is cloud based so it can be accessed anywhere, anytime, on any device

• Technology1 is the software vendor and OneCouncil is there product developed just for local governments

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To support Tech1 OneCouncil

Moving Emails to the Cloud

Upgrading to Windows 10

Utilising Office 365 Products – OneNote, OneDrive

Moving ECM (Document Management System) to the Cloud

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TERMINOLOGY KUT = Key User Training UAT = User Acceptance Testing P&R = Property & Rating FIN = Financials REQ = Request Management REG = Regulatory HRP = HR and Payroll REV = Revenue EAM = Enterprise Asset Management DM = Data Migration EUT = End User Training

Timeline currently does not include Office 365 and Windows 10 milestones

TOTO Project Schedule (Key Milestones)

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• KUT – Key User Training • Request Management • Service (Waste & Recycling) What has Management • Property & Rating - Access Management (Security) and been done Business Process Automation • Animal Management since January • Name and Land Creation • Stores Management in Tech1 • Property Structures • Rates Management • Debt Management • Cash Receipting • Workshops • HR and Payroll • Property and Rating (Enforcements, Permits and Licenses)

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Data Migration for Email move to the ECM move to the Cloud Tech1 Cloud Project Kick Off Meeting Have engaged with ‘All Completed and working and Design Workshop About Expert’ who will be through teething issues supporting this process

Windows 10 Pilot New Scanning Solution Commenced with the IT Demonstration of Team to work through software to achieve deployment/install bugs Electronic Invoicing

What else has been done since January Central Highlands Regional Council 21 of 122 What is going 20180410 - Leadership and Governance Standing Committee Meeting - Agenda well

Emails to the Cloud has been completed

Great progress in Request Management Module

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1 2 3

Scheduling with Tech1 Communication Resourcing

Not getting agendas and We question whether people Loss of Module Champions confirmation of sessions in read the information that was and Key Users from the advance shared on the Vine about the Project moving of Emails to the Cloud and prepared themselves for the change

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Plan for next 2 months – Tech 1

• Data Migration Scoping and Planning Workshops • Workshops - Property and Rating (Enforcements, Animal Management, Permits & Licenses, Property Leases, Mobility for Inspections) • Exploratory Testing by our Module Champions in our Test Environment • Planning workshops for GIS Integration • Module Champion engagement with the business around Request Management (Bek) and Project and Works Management Module (Carin)

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• ECM - Moving of our Test Environment to the Cloud What else is • Windows 10 - Continued pilot and testing with business users planned? • Emails – planning for roll out of Microsoft’s email archiving solution • Office 365 – planning for training and rollout of products

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What we need from you

• Review the project schedule • Communicate with your Module Champions and Key Users about what they are up to • Communication between Managers/Supervisors and their teams about the project • Ensure attendance to sessions

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Without your help we won’t succeed

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Where to find information

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What will TOTO look like? Click the page to start the video

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12 CHIEF EXECUTIVE OFFICER

12.1 Corporate Communications Monthly Report – March 2018

INFORMATION REPORT

Author: Andrea Ferris, Coordinator Communications

Authorising Officer: Scott Mason, Chief Executive Officer

EXECUTIVE SUMMARY:

The Corporate Communications team compiles a report at the end of each month on the key statistics and analysis of its communications channels and the activities undertaken.

REPORT:

The month of March was all about events and celebrations. The team was kept busy with Clean-Up Day, International Women’s Day, Harmony Day, Neighbour Day, Parks Week, the 10th anniversary of amalgamation and the Queen’s Baton Relay.

Noteworthy mentions from the report include:

Project updates

Regional Signage Project – the regional signage manual is being amended by the consultant and will be presented for adoption when the technical specifications of the signage structures are finalised. Events Strategy and Action Plan – action plan presented to council strategy forum and agreed to in principle pending passage through budget process. CHDC requested minor amendments to the strategy document. Advocacy Strategy – This project is on hold until higher priority projects are completed. Social Media Policy and Guidelines – currently with Executive Leadership Team for consideration. Central Highlands Marketing Plan update – being drafted and will be in time for budget process. E-newsletter Subscriptions to the weekly e-newsletter have reached a plateau of 862. There have been no new subscribers for the past two months.

Social Media Facebook was a popular place to view the Queen’s Baton Relay for those that could not attend the event. Much of the relay was livestreamed, which proved popular.

Website The top three pages visits in March were recruitment, the Queen’s Baton Relay and the airport. There were 447 views for rates information during this month. There were 2248 page views for recruitment this month compared to 4029 in March 2017.

Traditional Media The team prepared and distributed 19 media releases in March, with the hot topics for media enquiry being solar farms, flying foxes, and the CQ Inland Port. We had two scheduled interviews on 4HI with Daniel Fletcher talking about Clean up Australia Day and Courtney Wheeler arranging baton bearers to be interviewed prior to the relay.

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The Vine The Vine use continued to grow and recorded 493 unique users for March 2018.

ATTACHMENTS:

1. Corporate Communications Monthly Report - March 2018 [12.1.1]

– END OF REPORT –

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Corporate Communications Monthly Report

March 2018

Major Project Communications Update

Project Officer Update Regional signage project Andrea Ferris Consultant reviewing changes and advice being sought on signage structural technical specifications. Event strategy Andrea Ferris Action plan presented to council strategy forum on 12 March. Agreement in principle to proceed to budget process. Met with CHDC regarding information discrepancies in strategy. Consultant making amendments. Corporate Plan Team Reprint of corporate plan delivered. Promotional ‘values’ items ordered. Social media guidelines Hayden Due for further discussion at ELT. Thomson Advocacy Strategy Andrea Ferris On-hold pending higher priority projects. Corporate Software Project (TOTO) Andrea Ferris Change champions workshop attended 20 March. TOTO communications plan draft meeting with sub-group 22 March. Draft TOTO comms plan submitted to CMT meeting last week in March. Annual Report Team Printed version delivered. Project complete. Central Highlands Marketing Plan Andrea Ferris Plan update being drafted. Update Internal Communications Strategy Andrea Ferris No action this month.

Monthly Highlights

∑ Queen’s Baton Relay. ∑ 10th anniversary of amalgamation. ∑ Work experience student mentoring. ∑ Clean-up Australia Day ∑ Archived 10-years council minutes to website. ∑ Major enhancements to The Vine.

Corporate Communications Monthly Report – March 2018 1

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Leave

Andrea Ferris was on leave 5 days this month. Hayden Thomson was on leave 1 day this month. Jorunn Lorenzen was on leave 0 days this month.

95% capacity in total.

Training Undertaken

Community-Based Social Marketing (Doug McKenzie-Mohr) Brisbane – Andrea Ferris

Media Monitoring Brief Overview (Smartsheet)

Media mentions recorded in March 2018 36 (26 in February 2018)

Clean Up Australia Day – great attendance of more than 400 people (almost double from last year) and coverage with photos from the day in the paper, positive feedback anecdotally.

International Women’s Day – media release triggered radio interview request, positive story, internal story of events across the region

Parks Week – media release published didn’t trigger much interest, was pushed out by a rates arrears story and CHAA roadshow

Queen’s Baton Relay and Street Party – positive feedback on the street party on the day, not much media coverage after, focus was on QBR in the paper. 226 people used the link to view the images posted on the website Pixieset.

Harmony Day – media release with local immigrant didn’t pick up traction, perhaps share on Facebook and do more frequent stories.

Neighbour Day – media release with photo of us and neighbours from courthouse got a large photo article in CQ News.

Media Releases Prepared & Distributed (published on council’s news webpage)

February 2018 March 2018 17 19

4HI Interview program

Daniel Fletcher – Clean Up Australia Day

Courtney Wheeler – Queen’s Baton Relay

Media Enquiries (enquiries for information, interview requests or response from the media)

February 2018 March 2018 5 21

Corporate Communications Monthly Report – March 2018 2

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Enquiries centred about flying foxes, funding for the CQ Inland Port and the youth strategy. The ABC submitted the most requests with talkbacks across a range of topics from TLPI, rates, sports and recreation and more. One radio request from 4RO in about International Women’s Day. More interaction with the Morning Bulletin this month due to flying fox letter to the editor submitted to the newspaper.

WIN News came out for Ken O’Dowd press conference announcing CQ Inland Port funding and Channel 7 made it out to the QBR and has shown interest in covering more stories for TV, one of them being the new weighbridge in the saleyards.

Internal Communications – The Vine update

The most visited pages were: updates; resources; blog; events, TOTO (250 views).

The Vine Statistics 9000 8000 7000 6000 5000 4000 3000 2000 1000 0 March April May June July August Sept Oct Nov Dec Jan Feb Mar Sessions 4970 3274 5339 4630 4695 6434 5533 6683 7054 4993 6684 7847 8306 Users 424 316 414 360 363 415 397 403 416 406 384 473 493 Comments 129 85 23 107 80 166 106 149 167 34 204 207 234 New visitor sessions 251 163 85 81 116 86 101 112 95 132 133

Sessions Users Comments New visitor sessions Linear (Sessions)

Corporate Communications Monthly Report – March 2018 3

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The Vine - user activity 600

500

400

300 Users 200

100

0

Month

Most viewed update: Congratulations batonbearers (225 views); emails moving to the cloud (210 views), council’s finest to carry the baton (186 views).

The Vine ‘Harvest’ was distributed to all staff weekly during the month and in hard copy to all the outside staff.

View from the Chambers – overview of the council and committee meetings was posted on The Vine on the 14 March 2018 for the meetings on 13 March.

External Communications

E-news

Date published Successful Opened* Total opens Clicks per Total clicks deliveries unique opens % #93 862 382 755 45.3 315 1 March #94 862 395 788 33.9 205 8 March #95 861 376 689 36.7 239 15 March #96 861 347 670 42.7 246 21 March #97 862 297 537 40.7 199 29 March

E-news subscribers

February 2018 March 2018 Total number of subscribers No data available 861 New subscribers 0 Average open rate 41.66 Average click rate (clicks on 16.56 links in content) Unsubscribed 1 *Opens means those that opened their email into a full window. Some people read e-newsletters in the email preview pane without opening fully.

Corporate Communications Monthly Report – March 2018 4

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E-news subscribers 1000 900 800 700 600 500 400 300 200 100 0 -100 Feb March April May June July August Sept Oct Nov Dec Jan Feb Subscribers 327 344 369 373 382 383 384 392 414 879 874 870 865 New subscribers 13 17 25 4 9 1 1 7 9 464 0 0 -5

Subscribers New subscribers Linear (Subscribers)

Mayor’s Column CQNews –16 March 2017

Social Media Report

We are trialling a new social media reporting tool and a comprehensive report for February is attached.

Total number of Facebook posts for February was 26.

The most popular post this month was the one about the big clean up after the rain event with 272 likes, 21, comments 5654 reach and 16.5% engagement.

Total posts Comment Reactions Share March 2017 61 819 3306 1000 April 2017 34 367 1685 455 May 2017 50 260 1432 309 June 2017 25 200 792 205 July 44 246 1608 373 August 2017 45 438 1681 370 September 2017 40 188 796 209 October 2017 40 1037 2764 812 November 2017 35 481 1356 356 December 17 160 872 122 January 2018 15 110 836 139 February 2018 26 654 2241 716 March 2018 41 806 5097 589

Corporate Communications Monthly Report – March 2018 5

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Facebook statistics 6000

5000

4000

3000

2000

1000

0 Feb March April May June July August Sept Oct Nov Dec Jan Feb March Share 297 1000 455 309 205 373 370 209 812 356 122 139 716 589 Reactions 1188 3306 1685 1432 792 1608 1681 796 2764 1356 872 836 2241 5097 Comment 465 819 367 260 200 246 438 188 1037 481 160 110 654 806 Total posts 48 61 34 50 25 44 45 40 40 35 17 15 26 41

Share Reactions Comment Total posts

Twitter – 487 (+7) followers; 66 (0) following

Website Report

The top 3 pages visits in March were current vacancies (2248 views), contact council (1305 views) and the Queen’s Baton Relay page (1103 views).

Website Statistics 50000 45000 40000 35000 30000 25000 20000 15000 10000 5000 0 March April May June July August Sept Oct Nov Dec Jan Feb March Sessions 22199 14443 12548 10892 12829 14444 12355 14135 12769 10663 12008 14513 13801 Page Views 43191 27732 26065 23092 26338 30103 27492 29830 27233 21447 25937 30697 29200 Users 14033 9702 8158 6898 8310 9246 7859 8999 7872 6916 7340 8976 8792

Sessions Page Views Users

Page views in March 2017 were as a direct result of ex TC Debbie and the local severe weather event.

Corporate Communications Monthly Report – March 2018 6

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Livestreaming council meetings

Date Meeting Viewers 13 March 2018 Finance and Infrastructure SC 18 13 March 2018 Leadership and Governance 11 13 March 2018 Communities 22 13 March 2018 General 19 27 March 2018 General 33 Total viewers for March 2018 103 Average viewer per meeting 20.6

Report on Communications Strategy Action Plan 2017-18

Strategic Action Measurement Status approach Authenticate Review and rewrite media and Policy reviewed and Social media policy social media policy and adopted by 30 redrafted and is procedures to reflect opportunities December 2017. waiting on ELT. for ‘staff’ and ‘people like me’ to deliver key messages.

Develop an Internal Internal Initial reach out to Communications Guideline by staff Communications internal in council’s communications and Guideline and Action communications Action Plan to ensure maximum Plan developed by 30 professional from involvement and decision making December 2017. Energex to make environment. appointment to discuss way forward. Collaborate Host networking forum for Event held before 30 EOI sent to communications personnel from November 2017. neighbouring neighbouring councils. councils.

Engage a freelance journalist or Suitably qualified Laura Reis starting communications officer to provide person engaged by 30 with the team on 11 support to Corporate July 2017. April to assist during Communications team. the lead up to the WQLGA conference.

Subscribe to a ‘social listening’ 12 reports provided. Report for March application to analyse trends in completed. Trialling content, engagement and different applications influencer behaviour and report for better reporting of monthly on statistics. social media content and to retrieve transcripts of radio interviews. Investigate In consultation with the councillors List adopted by 30 Completed. Adopted and management, develop a September 2017. on 22 August 2017. priority list of events, special days/weeks, societal issues and community campaigns to publicly discuss, promote and advocate on behalf of the Central Highlands community. (Appendix 1)

Apply social media usage analysis Engagement analysis – Analysis shows results to guide growth in comments, reactions, increase in engagement. shares—data shows engagement for Corporate Communications Monthly Report – March 2018 7

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growth on average over March due to the time. Queen’s Baton Relay. Provide a monthly analysis of 12 reports presented. Report presented for corporate website statistics to User analysis shows July, August, measure usage trends. increasing trend over September, October, time. November, December, January and February.

Apply a promotion campaign in Campaigns delivered Completed. July 2017 and January 2018 to and e-newsletter increase subscriptions to e- subscription base newsletter. shows growth over time. Innovate Purchase and install two electronic Signs purchased and Site proposed on signboards for the Emerald area to installed by 30 March highway near Coles promote community 2018. in Emerald. Waiting announcements. on information needed from TMR. Conduct a review of the structure Review completed by 1 Review completed of the Corporate Communications March 2018. and report sent to unit and make recommendations ELT on 12 for career pathway. December. Waiting on final decision. Consolidate Purchase advertising in the Mayor’s column Mayor’s column CQNews for a Mayor’s Column published 12 times per published each every month. annum. month.

Publish e-newsletter weekly, E-newsletter published Published each week excluding Christmas week. 51 times. in March.

Corporate Communications Monthly Report – March 2018 8

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Facebook Pages for Central Highlands Regional Council Mar 01, 2018 - Mar 31, 2018

Analyze Facebook page data at a granular level for deeper insights

Central Highlands Regional Council 42 of 122 20180410 - Leadership and Governance Standing Committee Meeting - Agenda Facebook Pages | 1 of 7

Facebook Activity Overview

373,997 6,492 884 Impressions Engagements Clicks

Facebook Audience Growth

LIKES BREAKDOWN, BY DAY

30

25

20

15

10

5

0

-5 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 MAR

ORGANIC LIKES PAID LIKES UNLIKES

Audience Growth Metrics Totals

Total Fans 7,440 Total fans increased by Paid Likes 13

Organic Likes 139 1.5% since previous month Unlikes 46

Net Likes 106

Central Highlands Regional Council 43 of 122 20180410 - Leadership and Governance Standing Committee Meeting - Agenda Facebook Pages | 2 of 7

Facebook Publishing Behavior

POSTS, BY DAY

20

15

10

5

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 MAR

POSTS SENT

Publishing Metrics Totals

Photos 18 The number of posts you sent increased by Videos 21 Posts 2 46.4% Notes – since previous month

Total Posts 41

Central Highlands Regional Council 44 of 122 20180410 - Leadership and Governance Standing Committee Meeting - Agenda Facebook Pages | 3 of 7

Facebook Top Posts, by Reactions

Post Reactions Comments Engagement Reach

Central Highlands Regional Council Here's the third and last #QBR2018 leg in Emerald. Opal, Egerton and Anakie Streets: We're coming for you!

597 17 13.2% 3,521

(Post) March 22, 2018 4:10 pm

Central Highlands Regional Council

328 17 23.3% 9,619

(Post) March 22, 2018 2:59 pm

Central Highlands Regional Council Alison McIver shares an embrace with Tracey Murrin

328 17 23.3% 9,619

(Post) March 22, 2018 2:59 pm

Central Highlands Regional Council

328 17 23.3% 9,619

(Post) March 22, 2018 2:59 pm

Central Highlands Regional Council McKennan McIndoe surrounded by the children of Anakie and Lochington schools

328 17 23.3% 9,619

(Post) March 22, 2018 2:59 pm

Central Highlands Regional Council 45 of 122 20180410 - Leadership and Governance Standing Committee Meeting - Agenda Facebook Pages | 4 of 7

Facebook Impressions

PAGE IMPRESSIONS, BY DAY

80K

60K

40K

20K

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 MAR

PAID ORGANIC VIRAL

Impressions Metrics Totals

Organic Impressions 188,890 Total Impressions increased by Viral Impressions 146,253

Paid Impressions 38,854 31.0% since previous month Total Impressions 373,997

Average Daily Users Reached 4,724

Central Highlands Regional Council 46 of 122 20180410 - Leadership and Governance Standing Committee Meeting - Agenda Facebook Pages | 5 of 7

Facebook Video Performance

VIEW METRICS VIEWING BREAKDOWN 100% ORGANIC VIEWS 0% 6.2k PAID VIEWS 26.0k ORGANIC FULL TOTAL VIEWS 19.8k 12% CLICK PLAYS ORGANIC PARTIAL 88% AUTO PLAYS

Central Highlands Regional Council 47 of 122 20180410 - Leadership and Governance Standing Committee Meeting - Agenda Facebook Pages | 6 of 7

Facebook Engagement

AUDIENCE ENGAGEMENT, BY DAY

2K

1.5K

1K

500

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 MAR

REACTIONS COMMENTS SHARES

Action Metrics Totals Total Engagements increased Reactions 5,097 by Comments 806 76.4% Shares 589 since previous month Total Engagements 6,492

Central Highlands Regional Council 48 of 122 20180410 - Leadership and Governance Standing Committee Meeting - Agenda Facebook Pages | 7 of 7

Facebook Audience Demographics

Page Fans People Reached People Engaged

BY AGE BY GENDER

13-17 1.3%

18-24 11.2% 28.0%

25-34 32% MALE

35-44 27.6% 45-54 17.3% 72.0% 55-64 7.1% FEMALE

65+ 3.5%

Women between the ages of 25-34 appear to be the leading force among your fans.

Top Countries Top Cities

Australia 7,256 Emerald, QLD, Australia 2,419

New Zealand 30 Blackwater, QLD, Australia 558

United States 23 Brisbane, QLD, Australia 545

United Kingdom 19 Rockhampton, QLD, Australia 456

Japan 15 Mackay, QLD, Australia 241

Facebook Stats by Page

Total Fan Posts Impressions per Engagements per Link Facebook Page Impressions Engagements Fans Increase Sent Post Post Clicks

Central Highlands Regional 7,440 1.47% 41 373,997 9,122 6,492 158.3 884 Council

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13 DEPARTMENTAL UPDATES DEPARTMENTAL UPDATE REPORT

Author / Authorising Officer: Jason Bradshaw, General Manager Corporate Services

EXECUTIVE SUMMARY:

The following information provides an update on key activities for the Corporate Services and the Chief Executive Officer Departments.

 Corporate Services

Key Activities Summary

1. Cyber Resilience - Building Staff Awareness 2. Asset Management Update 3. Governance and Risk

 Chief Executive Officer

Key Activities Summary

1. Regional Organisation of Councils - 1 March 2018 2. LGAQ ROC 3. Economic Futures Forum 19 March 2018 4. Sandstone Regions Round Table held at Emerald – 19 March 2018

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 Corporate Services

1. Cyber Resilience - Building Staff Awareness  As part of our work to progress the Central Highlands Regional Councils resilience and understanding of cyber risks and threats, Council has developed and conducted a number of phishing campaigns to assess the current awareness of CHRC employees. The results of which have seen a significant increase in employee awareness.

Compared to the first phishing campaign conducted in September 2017 and the second in December 2017 it has been noted that there was a 47% improvement in the number of employees opening suspicious emails and a 65% improvement in the number of employees who clicked on the suspicious link. A great result overall.

These exercises have worked in conjunction with information being provided in the form of Cyber alerts that gave employees relevant information to help identify and protect against fraudulent emails.

The program of works will continue over the coming months as Council looks to progress the rollout of e-learning modules, provide further cyber alerts and introduce a number of workshops that will continue to teach our staff how to be cyber safe. These training resources will look to be included in all future employees training programs to ensure understanding cyber threats becomes a strong focus in how Council carries out its business.

2. Asset Management Update  Procurement o Procurement policy being reviewed to assess local preference effectiveness o Procurement refresher training being developed.

 Audit o BDO, Council’s QAO contract auditors, will be on site at the Emerald Office, the week commencing 9 April 2018, to conduct their Interim audit work as part of the 2017/18 external audit.

3. Governance & Risk  Governance Framework: o Work is nearing completion on the review of the Governance Framework. o Workshop with ELT on Policy Register is set for April 12.  Risk Management - Following the recent presentation to councillors by Geoff Hirst from Protiviti regarding risk management work: o Strategic Risk Register has been populated and will be incorporated into the Operational Plan to ensure regular, quarterly reporting on mitigation and treatments. o Mr Hirst will return to council to create Operational Risk Registers with managers on April 17. o Briefing Paper on annual insurance renewal to be presented to Strategy & Briefing Session on 9 April 2018.  Operational Planning: o Q3 Progress Report is currently being prepared for quarter ended 31 March 2018. o Work has begun on developing the 2018/19 Operational Plan and will be introduced to councillors as part of upcoming budget workshops.  Internal Audit/Committee: o Next meeting scheduled for 30 April 2018. o Internal Audit project on review of Vendor Management (final for 2017/18) to commence in May 2018. o Projects nearing completion: . Capital Works Program Development & Reporting . Water Management Practices Central Highlands Regional Council 51 of 122 20180410 - Leadership and Governance Standing Committee Meeting - Agenda

. Customer Requests & Complaints Management  Review of Council Meeting Procedures: o Interviews of councillors and relevant staff nearing conclusion. o Report and recommendations to be presented to ELT by 30 April 2018.  Complaints Process: o Work underway on changes to council website to enable people making "complaints" to better navigate the many and varied processes available. o 12 disclosures have been made to the Confidential Disclosure Hotline, with nine (9) already closed out and investigations into the remainder ongoing.

 Chief Executive Officer

1. Local Government Association of Queensland Regional Organisation of Councils Assembly 2018

Mayor Councillor Kerry Hayes, Mr Shane Turner and I attended the Local Government Association of Queensland (LGAQ) 2018 Regional Organisation of Councils (ROC) Assembly (the agenda of which is attached to this report) held at Brisbane from March 14 to 15, 2018. Cr Hayes represented both the Central Queensland Regional Organisation of Councils (CQROC) and the Western Queensland Local Government Association (WQLGA), Mr Turner the CQROC and I, the WQLGA.

Day 1

Day one of the two-day event focused on showcasing some significant Brisbane and South East Queensland capital investments that provide broad benefits to Queensland and Australia through generating additional visitation and tourism.

The Star Entertainment Group, an Australian Stock Exchange listed fortune 100 company (SGR), partnering with Chow Tai Fook Enterprises and Far East Consortium, detailed its seven year, $3.2 billion Queen’s Wharf Project www.queenswharfbrisbane.com.au investment.

Opportunities exist for Queensland producers to become supply chain ready, for communities with tourism product and for existing and emerging tourism operators to establish and develop business relationships to complement the Star Entertainment Group’s marketing and guest attraction strategies. At present, the majority of hotel restaurant produce is sourced from Queensland through Simon George and Sons https://www.simongeorge.com.au. Niche products and opportunities are sought, and interested businesses are encouraged to contact the Star Entertainment Group directly.

The Council of Mayors https://seqmayors.qld.gov.au has commenced a Regional Food and Agriculture Tourism Trails Platform in South East Queensland http://www.seqfoodtrails.com.au. It aims to grow the concept, attract RACQ (Royal Automobile Club of Queensland) support and market the concept internationally. It also plans to leverage business opportunities with the Star Entertainment Group. Providence is the key. The Platform will enable tourists to log as many as eight locations into Google Maps and allow them to visit preferred origin sites of those food tasting experiences.

Australia is set to enjoy exceptional tourism growth across all markets, especially growth in Asian visitors - https://www.tra.gov.au/research/view-all-publications/all-publications/international-visitor- survey-results/ivs-december-2017.

We travelled the Brisbane River to the Water Police Base and then visited the Brisbane Port https://www.portbris.com.au/home. The Port handles 95% of Queensland’s container trade and it exports 50% of Queensland’s agricultural exports. Agriculture is the Port’s growth area. The Port sees itself as a ‘supply chain enabler’ and has capital investment plans over the next five-year period forecast at $660 million, including the new $158 million Brisbane International Cruise Terminal https://www.portbris.com.au/port-development/brisbane-international-cruise-terminal to be delivered by April 2020 and the $110 million Port Drive Upgrade. The Port is embracing the challenge of private

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investment, acknowledging that the government is challenged with competing needs and limited resources. Its next challenge is to improve rail connectivity to the Port, in order to address constraints anticipated with truck transportation.

Inland rail connectivity to the Port is essential. At present, the 1,700 kilometre, $10 billion inland rail investment will not be truly effective unless the remaining 38 kilometres from Acacia Ridge to the Port is upgraded to accept double-stacked containers. The investment cost for the ‘last mile’ is $4 billion and is essential to address truck congestion and allow producers to develop to their optimal production level. Supply chain limitations mean that producers cannot produce to the level they could. In fact, the Port of Brisbane has identified that there are two million crop-able hectares in the Port catchment area that are under-utilised. The Port has commissioned a demand study, to be finalised next month, which will demonstrate the untapped economic potential for agricultural commodities, not produced that could get to existing markets with supply chain improvements.

The Port of Brisbane will also soon commission a study into ideal inland rail route locations in order to preserve corridors. That study is expected to be completed this calendar year. In the meantime, it continues to engage with regions, industry leaders and others to promote the benefits of upgrading the entire 1,738 kilometres of rail network.

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The entourage then journeyed to Brisbane Airport Corporation https://bne.com.au/corporate and toured the Airport, the largest by land area; and third largest by passenger number airport in Australia. $1 billion capital expenditure has been incurred over the past 10 years, and $3 billion expenditure is forecast for the next decade.

The Auto Mall, set to open in 2020, will include in its first stage, a 2.5 kilometre, Mark Skaife designed vehicle test track, dealer outlets and associates businesses. It will be complemented by a Ferrari Centre and four wheel drive experience track.

The second runway https://bne.com.au/corporate/projects/brisbanes-new-runway will be located parallel to and two kilometres from the first runway. The project will be completed by 2020. The Corporation undertakes a master planning exercise https://bne.com.au/corporate/projects/airport-master-plan every five years. Given the importance of our Central Highlands Airport and Air Hub aspirations, I think it would be beneficial for Central Highlands Regional Council and Central Highlands Development Corporation representatives to discuss Airport master planning with Brisbane Airport Corporations Master Planning Project Officer for advice. The Corporation has undertaken and continues to undertake research into domestic tourism growth potential and the establishment of new routes in anticipation of the international visitation increases. This information would be most useful in strengthening the Wellcamp-Emerald alliance for the establishment of north-south linkages.

We toured the Aero Tech precinct. It is possible that these businesses could be relocated to between the first and second runways to facilitate plane access without taking up a ‘slot’.

Day 2

The Right Honourable Lord Mayor Cr Graham Quirk of Brisbane City Council addressed the Assembly and encouraged cooperation within and amongst ROCs to articulate priorities to governments and to work constructively with the private sector, organisations and broader groups to achieve success. His recipe for success is: “centre on a vision, develop an action plan, and then execute!”

The ROCs from across Queensland presented their key regional issues and priorities for the upcoming federal election:

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 Western Queensland Local Government Association o Grants (additional funding in quadrennial cycles) o Transport (additional investment) o People (human capital in the context of combatting centralisation)  Central Queensland Regional Organisation of Councils o Infrastructure network development (north-south integration, road and port) o Water infrastructure investment  Council of Mayors of South East Queensland o Security of City Deals o Resilient Rivers o Investment attraction (Regional Food Trails, tourism, etc.)  Darling Downs South West Queensland Councils of Mayors o Transportation (connectivity, condition of rail assets) o Water availability o Digital connectivity  South West Queensland Local Government Association o Vegetation management legislation o Road infrastructure (greater funding sought) o Education (withdrawal of services)  Remote Area Planning and Development Board o Road infrastructure (greater funding sought) o Water (greater access required) o Digital readiness (opportunity to enhance tourism investment utilising data)  Far North Queensland Regional Organisation of Councils o Road infrastructure o Water o Housing  Greater Whitsunday Council of Mayors o Roads o Water o Financial sustainability o Reef 2050 Plan o Communication in disasters (ABC Radio, electricity) o Disaster recovery (delayed approvals)  North Queensland Region of Councils o Energy pricing (cost of delivery) o Water pricing  North West Queensland Regional Organisation of Councils o Road infrastructure (greater funding sought, wider sealed roads for safety) o Cost of electricity  Northern Alliance of Councils (38 member councils) o Funding (retention of Works for Queensland, improved arrangements) o Pest management (Flying foxes) o Road infrastructure (inland route) o Water resources o Relationships (cooperating with LGAQ and attracting indigenous council membership)  Wide Bay-Burnett Group of Councils o Water security (for agriculture, economic development and job creation) o Port (enhanced export capability) o Telecommunications (addressing Blackspots)

Ms Sarah Buckler PSM, General Manager, Advocacy, LGAQ encouraged councils to use their voices more effectively through collaboration and smart advocacy strategies.

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A copy of a map showing the Queensland Regional Organisations of Councils is attached.

The commonality and diversity of issues was impressive. A communique (a copy of which is attached to this report) was developed to capture the key themes.

RAPAD delivered a presentation on the development and implementation of its Digital Strategy and the expectation it holds for the benefits it may bring: namely population increase; business generation; and tourism investment and visitation.

An Outback Drone Symposium will be held in Barcaldine in August of this year, centred on technology, data and decision-making.

The Assembly received a presentation from Next Level Strategic Services, a firm specialising in political strategy and advocacy, a copy of which is attached to this report.

I encourage Councillors to peruse this presentation. The presenters encouraged lobbying efforts to address the following matters when pitching projects/policy change: 1. Job creation benefits 2. Cost of living implications 3. Competence (of the local government or ROC to deliver upon the project) 4. Relevance

The Hon Dr John McVeigh MP, Minister for Regional Development, Territories and Local Government spoke at length about his passion for local government and his history in serving three levels of government. He encouraged councils to consider applications for the Regional Jobs and Investment Package. Expressions of Interest close on 27 April 2018. Job creation is presently the highest priority for Government.

Unfortunately, we had to depart early in order to travel, therefore we missed the tail of the Assembly agenda.

2. Economic Futures Forum held at Emerald – 19 March 2018

The Chairman of the Central Highlands Development Corporation Board, Mr Kerry Hayes, opened the Economic Futures Forum with remarks about the importance for local government to be innovative, creative and thrifty, given the revenue take for the sector is only 3% compared to 15% for State Government and the remaining 82% being generated by the Australian Government.

Partnerships are critical...

Mr Hayes spoke importantly about partnerships, recognising all partners, specifically the Queensland State Government representatives, BHP Mitsubishi Alliance, Central Queensland Inland Port, QantasLink and Central Highlands Regional Council (CHRC).

Mr Ken O’Dowd MP, Federal Member for Flynn, informed delegates of the $2.9 million funding announcement under the Regional Jobs and Investment Package to support the Central Highlands Intermodal Freight Facility. He spoke passionately about the Turnbull Government’s commitment to enhancing water infrastructure funding to support the agricultural sector and enable economic growth for Australia. He advised that forecast agricultural growth is from $48 billion in 2016/17 to $60 billion in 2017/18.

Mr O’Dowd also mentioned the $272 million Regional Growth Fund http://regional.gov.au/regional/programs/regional-growth-fund.aspx that is now available. Expressions of Interest are due by 27 April 2018 and funding lots are for significant projects - $10 million funding to be matched by $10 million from proponents. I understand the Air Hub project will be scoped as a likely project submission for Council’s endorsement.

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The scorecard...

The Forum commenced with a Queensland economic update by Mr Michael Anthonisz, Director, Economic and Market Research, Queensland Treasury Corporation. He commenced by remarking on the solid health of the global economic environment, its cycle being supported by healthy upward forecasts for world gross domestic product growth. The Australian macroeconomic environment is good, with conditions improving, however some sectors, sensitive to interest rates, are struggling. Investment is strong, yet forecasts are for it plateauing. Spare capacity is being absorbed, the labour market is tightening, and wage growth is weak, which is suppressing the target inflation rate.

At the state level, the Queensland economy reflects the macroeconomic cycle, with high business conditions and improving consumer sentiment. The Queensland economy is leading the country in jobs growth, however the unemployment rate is high at about 6%.

Mr Anthonisz then spoke of industry opportunities, specifically coal.

While world consumption of thermal coal is forecast to decline, it continues to make up a significant portion of the energy fuel mix (including renewables, hydro, nuclear, gas and oil). The outlook for coking coal is strong and growing, even with China’s anticipated reduction in per person coal consumption, set to plateau around the middle of the next decade.

Strong growth in renewables is also occurring.

Regarding the agricultural sector, the total factor productivity for beef, the rate in growth in efficient use of economic inputs, demonstrates a noticeable decline. This is supported by the average annual growth for productivity across all industries, being a modest 1.6% for Australia. Opportunities exist for transport infrastructure improvements to enable export growth to meet existing and anticipated emerging markets.

Competition by ‘lower cost’ South American (Brazil, Uruguay, Paraguay and Argentina) markets is noticeable in that they are gaining entry to new markets, like China. These emerging threats can be managed through capitalisation on Australia’s comparative advantage, namely proximity to Asia and product quality along with targeted marketing. The view is that market share will be lost by 2030, yet can be softened through appropriate mitigation strategies.

New technologies were discussed in the context of the challenge of getting the regulatory frameworks right - the paradox of artificial intelligence and modern productivity. The evolving workforce was also recognised as a challenge for our nation, with the view expressed that technology will more than likely augment productivity.

Two studies were cited:

CEDA (Committee for Economic Development Australia) June, 2015: “Australia’s Future Workforce” http://www.ceda.com.au/Research-and-policy/All-CEDA-research/Research-catalogue/Australia-s- future-workforce

Department of Industry October, 2015: “Mechanical boon - will automation advance Australia” https://industry.gov.au/Office-of-the-Chief-Economist/Research-Papers/Documents/Research-Paper-7- Mechanical-boon.pdf

The future...

Chairman Hayes launched the “Central Highlands Economic Master Plan”. In doing so, he spoke about the evolution of the economic environment in the Central Highlands. He mentioned international relations, housing sales, the improving live ability of communities, the importance of the resource sector, the strength of having a 75% resident workforce to support the mining sector, the impressive output ($740 million gross value of production) of the agricultural sector, port activity, the importance of supply chains and logistics, value adding agriculture, innovative technologies, tourism and its untapped potential, population decline and the challenge of attracting families to our region.

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In welcoming other local governments to the Forum (Rockhampton, Banana, Isaac and North Burnett Councils), he spoke about the challenge of contestable funding and the, at times, frustrating environment that local government must operate within in order to successfully facilitate economic development. He also made mention of the fiscal challenge of depreciation and delivering upon the expansive task of restoring road assets under Natural Disaster Relief and Recovery Arrangements.

And with that, the Economic Master Plan was officially launched!

Visitors…

Mr Brett Kapernick of the Queensland Tourism Industry Council spoke about the untapped potential of tourism to support Australia’s economic growth. Likewise, Mr Brett Stratford, Director, Tourism Industry Engagement and Innovation, Department of Innovation, Tourism Industry Development and the Commonwealth Games, reinforced the strong trends and presented a checklist of opportunities and challenges to consider. These centred around increasing market share through developing unique product, marketing and promotion and capacity building for emerging business operators.

Mr Stratford mentioned several funding opportunities, including the $36 million Regional Experience and Infrastructure Development Fund and the $40 million Attracting Tourism Fund. These and other initiatives can be accessed by clicking on the link to Labor’s Tourism Policy document https://www.queenslandlabor.org/media/20222/alpq_growing_tourism_policy_final_.pdf.

Industry and business growing together…

Mrs Annette Smith, Director, Taylor Byrne delivered a thought-provoking presentation about growing business through market segmentation analytics, the development of partnership opportunities and product/service diversification.

A panel session ensued, with recognition that it is imperative for a region to create a positive perception through storytelling. There were questions about specific tourism initiatives, about establishing credible partnerships and it was recognised that local government plays a pivotal role in brokering tourism. New Central Highlands Regional Council 58 of 122 20180410 - Leadership and Governance Standing Committee Meeting - Agenda

tourism opportunities through ‘augmented reality’ and ‘visual reality’ technologies were flagged as opportunities. Demographic challenges and rising debt levels were identified as challenges, along with sustainable growth patterns.

Leading the transformation…Agriculture!

Ms Bernadette Ditchfield, Deputy Director-General for Agriculture, Department of Agriculture and Fisheries launched the CHDC Agribusiness Capability Statement. She recognised the importance of this document to know our businesses of the Central Highlands. She cited the undervaluation of the citrus industry by $37 million and the chickpea industry by $179 million, when compared with data published by the Australian Bureau of Statistics. She recognised the Central Highlands as being leaders with this initiative, compared to other regions. She said: “All the pieces of the puzzle are here for the Central Highlands”. Mr Hayes thanked the contributors of data and information that underpins the Capability Statement.

Big business and regional engagement…

Justine van der Werf, Manager Maintenance, BHP Mitsubishi Alliance, Blackwater Mine explained that that the Blackwater Mine is only 25% (or 50 years) through its projected mine life. At present, the mine produces 10-14 million tonnes per annum and has approval in place to grow production to 22 million tonnes per annum. The geographic mine footprint covers a 100 kilometre length from the Blackwater Township southward.

On a related matter, perhaps an opportunity exists for the Blackwater International Coal Centre to undergo some revised strategic planning to ensure its relevance to the region and State.

Ms Tanya Jackson, Asset Manager Services Manager, RES Australia provided an update on the $150 million Emerald Solar Farm, a 72 megawatt energy solution.

Mr Alan Stent-Smith, Managing Director, Central Queensland Inland Port provided history around the inland port initiative. He acknowledged Mr Kevin Doggett for the input he provided into the design and

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layout of the logistics solution. Likewise, he recognised Mr Richard Austin of the Department of State Development for the Building our Regions funding, successfully obtained by CHRC.

He also recognised the commitment to the project by Graincorp as anchor tenant.

He thanked the Federal Member for Flynn for his ongoing commitment to the project and specifically for the $2.9 million funding announcement earlier today, that will be utilised for the establishment of the inland access road and hard stand and toward freight handling equipment and potentially cold storage. Likewise, Mr Stent-Smith acknowledged the support to intermodal investments shared by the Deputy Prime Minister, Mr Michael McCormack MP.

This infrastructure will enable freight, to be shipped by rail, direct to the Brisbane or Gladstone ports.

Mr Stent-Smith highlighted the uniqueness of this investment that involves federal, state and local government funding, along with private sector investment.

Mr Ben Hughes, Regional Content Manager, Adani Australia delivered a presentation on the Carmichael Project, which will ultimately supply base power to India and Bangladesh. The world energy outlook projects significant mega tonnes of energy required for these areas, which will also embrace some advanced technology coal-fired power generation plants, some of which are planned and under construction.

The project involves three components: namely the mine (truck and shovel open cut); the standard gauge rail line; and the port project. The rail component funding is yet to be finalised. It is planned for the rail line to be delivered across four earthworks packages spanning the length of the line. Approximately 12,000 employees are registered for work, with 6,000 residing within the 10 local government areas which comprise the catchment area of the project. Water monitoring bores are currently being drilled. Individuals and businesses looking to access opportunities are encouraged to utilise the Economx portal - https://economx.com

The four speakers then comprised a panel that spoke further about employment and training opportunities, equitable access to rail for coal and agricultural commodities, prospective opportunities for the inland port and the process of developing significant infrastructure investments.

Building business readiness…

Mrs Kym Hellmuth, Owner, HEME spoke about the evolution of her and her husband’s business, an engineering, fabrication and painting firm that services the mining, civil and agricultural sectors. HEME commenced in 1997 and employs 20 people. HEME advised it focuses on its their staff and clients. Client focus has been achieved through client segmentation to ensure the appropriate level of focus and prioritisation is applied to the more significant clients. This tailored level of customer service is retrospectively reviewed to both analyse performance and identify missed opportunities.

It applies a similar rigor to supplier management. Mrs Hellmuth spoke about HEME’s community involvement. Together, these initiatives contribute to its success, which is epitomised by its success in winning the Central Highlands Development Corporation Business of the Year Award at the Annual Business Excellence Awards for three successive years! HEME is currently developing a robotic skills arm to undertake welding activity.

Mr Jason O’Loughlin, Owner, Fair Dinkum Meats spoke about the growth of his and his wife’s business, which boasts butcher shops in Emerald, Blackwater and . Their mantra is ‘quality, value and service’. At present, most product is outsourced (Brisbane and McLagan), which is a challenge they seek to address in future by accessing more local product.

Business growth has been supported by a depreciation taxation relief initiative by the Australian Government, allowing re-investment into the business. Mr O’Loughlin advised that the Blackwater store will be sold to provide capital for the establishment of a smokehouse facility at Springsure.

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Mrs Olivia Evans, Director, Sandstone Park Carnarvon Gorge spoke about being ‘customer centric’. She encouraged all businesses to embrace philosophies of exceptional customer service in order to ensure the Central Highlands ‘stands out’.

Mrs Jocie Bate, Director, Swarm Farm Robotic Agriculture spoke about the evolution of her and her husband’s start up technology company. Small, simple machines work as a team (a swarm) to undertake farming activities, instead of large and heavy equipment. Swarm Farm is now partnering with Bosch to develop the next generation of agricultural robots from a ‘soil up’ approach as opposed to a ‘tech down’ approach.

The panel of four spoke about tackling the skills shortage, effective business planning, the live ability of Highlands’ communities, drawing upon local support, the benefits and satisfaction of investing locally, building the region, tips for establishing business, including accessing available government support and support from the Central Highlands Development Corporation, avoiding business failure, leveraging failure, the importance of the business owner focusing on respective knowledge and strengths, accessing funding support, business resilience and the immense potential demand that exists.

Forum conclusion…

The paddock to port tour https://chdc.com.au/events/paddock-port-tour/, visiting the ports of Townsville, Mackay and Gladstone from 29 April to 2 May 2018 was promoted. Currently, only eight spots remain.

Mr Hayes thanked delegates and the Central Highlands Development Corporation team for organising this successful event.

The Forum provided ample opportunities for networking.

3. Sandstone Regions Round Table held at Emerald – 19 March 2018

I attended the Sandstone Round Table held at Emerald on 19 March 2018 which was conveniently held post the successful Central Highlands Development Corporation’s Economic Futures Forum.

There were representatives present from North Burnett Regional Council, Rockhampton Regional Council, various State Government departments, the Queensland Tourism Industry Council, The Great Inland Way Promotions Group, local tourist operators, Blackall-Tambo Regional Council, Central Highlands Development Corporation, Central Highlands Regional Council, Capricorn Enterprise and Tourism and Events Queensland.

Significant funding exists to support tourism initiatives from both an Australian Government and level. Coupled with leveraged investments facilitated by and involving local governments, much opportunity exists for new experiences to be built, for existing product to be refreshed and for much-needed capacity building work to support existing and emerging tourist operators. Opportunities also exist for the expansion and support of events.

It seems to me that significant goodwill exists, along with a shared understanding for the benefits of tourism investment. What is lacking, I believe, is coordination of effort. At a time where record funding is available, it is more important than ever, for limited local government funding to be employed in such a way that it can cleverly leverage grant funding.

After a long period of discussion, there was consensus to formalise collaboration and engage a facilitator to progress initiatives.

4. Central Queensland Regional Organisation of Councils (CQROC) Meeting held at on March 1, 2018

Five of the six-member councils were in attendance for the first CQROC meeting for 2018.

A number of key issues were discussed and decided upon. For completeness, please consult the minutes.

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Queensland Flood Warning Network Regional Arrangements

 Refer attachment No. 4  A regional approach to flood warning network asset management will be pursued

LGAQ (Local Government Association of Queensland) Update delivered by Mr Tony Goode, Workforce Executive

 Refer attachment No. 5  Operation Belcarra  Review of state government grants to local government  LG Sherlock  Waste management services and utility charges  China waste bans o An opportunity could exist for the CQROC to incentivise development in order to attract manufacturing business to the region to utilise recyclable product  Remote indigenous housing o The LGAQ are taking a more campaign-model approach to this serious welfare issue  Trade Investment Queensland and LGAQ Memorandum of Understanding  LGAQ Tourism Roundtable  LGAQ Future Cities, Smart Communities Summit 2018 – Innovation and Technology Showcase  Reef 2050 Plan implementation update  Queensland Climate Resilient Councils Program  Disaster recovery funding arrangements  Chain of Responsibility – Heavy Vehicle Update  Industrial relations update  Draft social impact assessment guideline for resource projects o The LGAQ is disappointed with the quality of the current draft

Some concern was expressed about the possible creation of ‘Super Regional Tourist Organisations’. It was agreed to invite the Queensland Tourism Industry Council to the next CQROC meeting.

Mr Goode will provide an update on the implementation status of resolutions from the 2017 LGAQ Annual Conference as a regular component of the CQROC Meetings.

Pool Safety

Refer attachment No. 6

The Queensland Building and Construction Commission will be requested to provide information on how it consulted and arrived at its decision to devolve responsibility to local government for pool safety and enquiries from pool safety inspectors.

CQROC Charter

Refer attachment No. 7

Amendments to the charter were considered, and it was adopted!

Regional Priorities – Aim: Top 3 priorities for CQROC to present at LGAQ ROC Assembly

It was suggested that a proportion of the Northern Australia Infrastructure Fund be made accessible to local governments as grant funding for enabling infrastructure.

 Long list o Water infrastructure . Nathan Dam . Rookwood Weir o Capricorn Highway upgrade

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o Dawson Highway upgrade o Bruce Highway upgrade o Gladstone Port Access Road o Upgrade of priority ‘beef roads’ o Containerisation of Gladstone Port o Inland Rail (Toowoomba to Gladstone) . Feasibility has not commenced . Melbourne to Gowrie Junction has been completed  Short list – themes o Water infrastructure o Road infrastructure o Port infrastructure

Central Highlands Regional Council – Project Management Update

Central Highlands Regional Council (CHRC) has taken the lead with this project and has engaged an external consultant who has the expertise in Project Management to undertake an external review of the existing systems and methodologies used across all councils as a base for further examining the potential use of a common methodology across the region to provide better consistency and potential resource sharing for all councils in the group.

Carol Vertigan is the lead consultant and she will provide a report back though CHRC for the next meeting of CQROC. Carol has met with Shane Turner from Rockhampton Regional Council and he will be the liaison point.

A project management questionnaire has been prepared and circulated which covers the methodologies and processes used, but will also provide insight into the linkages between project, program and portfolio management. Contact has been made with Rockhampton and Livingstone Councils initially. Being mindful of each Council’s Intellectual Property, this will be reviewed as part of the data gathering process in order to provide a summary and recommendations.

Shane Turner has been working with Carol to identify the best contact person inside each Council so that this work may continue through to further discussion across all councils in the group.

CHRC has been reviewing its approach and is mindful of this work proceeding so that it can contribute to the learnings and identify a better practice approach for the group.

Banana Shire Council –Centralised Fleet Management Update

Project to be abandoned due to the unfortunate loss of key staff.

Gladstone Regional Council – Building Certification Update

Nil

Livingstone Shire Council – Share Services Update

Nil

Rockhampton Regional Council – Chief Executive Office Collaboration

This is a new project, that CEO, Mr Evan Pardon will champion. The aim is to formalise CQROC CEO collaboration to progress existing and foster new initiatives.

Flying Foxes

Concern was expressed regarding the legislative definition of a ‘knowledgeable person’ and lack of state government support for dealing with this environmental problem.

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Next Meeting

The next meeting will be held at Woorabinda on 7 June 2018. It was suggested that the September meeting be held at the Parliamentary Annexe at Brisbane in order to meet with State Government Ministers. All agreed this was an excellent idea.

Attachments 1. Agenda 2. Minutes from the Previous Meeting – 7 September 2017 3. Outstanding Items Schedule 4. Update on the Queensland Flood Warning Network 5. LGAQ Update 6. Report – Pool Safety and Enquiries from Pool Safety Inspectors 7. CQROC Charter

ATTACHMENTS:

1. Regional Organisation of Councils Assembly - Agenda [13.1.1] 2. Local Government- RO Cs [13.1.2] 3. ROC Assembly Communique 2018 final [13.1.3] 4. ROC Assembly - Next Level Strategic Services [13.1.4] 5. CQROC agenda 20180301 V 2 [13.1.5] 6. CQROC Minutes 20170907 V 3 [13.1.6] 7. CQROC outstanding list September 2017 [13.1.7] 8. CHRC Update on Flood Waring Network provided to 1 March 2018 CQROC meeting [13.1.8] 9. 180301 CQ ROC Briefing Note [13.1.9] 10. Pool Safety report - CQROC [13.1.10] 11. CQROC Charter [13.1.11]

– END OF REPORT –

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REGIONAL ORGANISATIONS OF COUNCILS (ROC) ASSEMBLY Draft Program

14-15 March 2018 Intergovernmental Relations – Advocacy Team

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Wednesday 14 March 2018 – Field Trip Itinerary

Time Destination/Program 9.00am Queens Wharf Briefing Session, Surveyor’s Room, Ground Floor, Treasury Hotel

Presenter/s: Geoff Hogg, Managing Director Qld, The Star Entertainment Group Simon Crooks, Project Director, Queen’s Wharf Brisbane

Also attending: Alison Smith, General Manager Corporate Affairs (Qld) Graham Witherspoon, Queen’s Wharf Brisbane Stakeholder Manager

10.00am Board Transport at North Quay, Travel to North Shore Terminal

11.00am Port of Brisbane Port Office, 3 Port Central Avenue, Port of Brisbane

Presenter/s: Peter Keyte, Chief Operating Officer  Group to arrive and greeted by PBPL representative  Balcony tour from the level 7 viewing platform  Port of Brisbane tour including: Bulk precinct, Multi User Terminal, Grain Berth, Container Terminals, Future Port Expansion Area and PBPL’s environmental zones (including the Bird Roost).

12.00pm Working lunch -

Presenter TBC:

Key port infrastructure projects including: - Brisbane International Cruise Terminal - Inland Rail and the need for a Dedicated Freight Rail Connection - Channel optimisation project - Port Drive Upgrade project

1.15pm Depart Port of Brisbane 1.30pm Brisbane Airport Corporation Brisbane Airport’s Head Office, 11 The Circuit, Brisbane Airport

Presenter TBC:  Overview of current infrastructure projects, expansion plans and general airport operations.  The group will visit the Acacia Street ‘Plane Spotters’ area, the Domestic Terminal precinct, the International Terminal, the freight and logistics precinct and the aircraft maintenance precinct.  Visit to rooftop of the new Ibis Hotel for view of the new runway construction.

14-15 March 2018 Intergovernmental Relations – Advocacy Team

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3.00pm Depart Brisbane Airport Corporation (via bus to Brisbane)

4.30pm Reception at 1 William Street hosted by the Queensland Government (TBC)

7.00pm Dinner at The Lab Restaurant and Bar, Treasury Brisbane, hosted by Queensland Treasury Corporation and The Star Entertainment Group

Thursday 15 March 2018 – Assembly Program

Time Session 9.00am Welcome

Lord Mayor Graham Quirk Brisbane City Council

Introduction and LGAQ update

Ms Sarah Buckler PSM General Manager – Advocacy, LGAQ 9.30am Key priorities for the ROCs with the upcoming federal election

Each ROC to present the three top shelf issues for their ROC and their three top priorities for the next federal election

5 minutes feedback from each ROC followed by open discussion 11.00am MORNING TEA 11.30am ROC case study 1: Update on RAPAD Digital Strategy

Speaker: Morgan Gronold - Senior Regional Development Manager 11.45am Keynote address: Infrastructure priorities for the Queensland Government

The Hon MP Minister for State Development, Infrastructure and Planning, and Minister for Manufacturing

20 minutes, followed by 25 minutes of questions and discussion 12.30pm LUNCH with Minister Dick present 1.30pm Smart strategies to navigate the political process

Cameron Milner and David Moore Next Level Strategic Services

14-15 March 2018 Intergovernmental Relations – Advocacy Team

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Time Session

20-30 minutes, followed by questions and discussion 2.30pm Federal Government regional development priorities and collaboration with local government

The Hon Dr John McVeigh MP (TBC) Minister for Regional Development, Territories and Local Government

10 minutes, followed by 20 minutes of questions and discussion 3.00pm AFTERNOON TEA with Minister McVeigh present 3.30pm ROC case study 2: FNQROC Strategic Direction

Speaker : Darlene Irvine - Executive Officer 3.45pm Conclusion and thanks

Sarah Buckler General Manager – Advocacy, LGAQ 4.00pm CLOSE

14-15 March 2018 Intergovernmental Relations – Advocacy Team

Central Highlands Regional Council 68 of 122 20180410 - Leadership and Governance Standing Committee Meeting - Agenda Legend Regional Organisations of Councils ROCs Southeast Council of Mayors Darling Downs Southwest Council of Mayors Remote Area Planning and Development Board Cape Indigenous Mayors Alliance Central Queensland BUNDABERG REGIONAL Far North Queensland Northwest Queensland TORRES STRAIT NORTH BURNETT REGIONAL North Queensland ISLAND REGIONAL

Whitsunday FRASER COAST TORRES NORTHERN PENINSULA REGIONAL Wide Bay Burnett AREA REGIONAL

GYMPIE CHERBOURG REGIONAL ABORIGINAL

MAPOON NAPRANUM NOOSA ABORIGINAL ABORIGINAL SOUTH BURNETT REGIONAL FRASER COAST SUNSHINE COAST REGIONARELGIONAL LOCKHART RIVER ABORIGINAL SOMERSET REGIONAL MORETON BAY REGIONAL AURUKUN

COOK BRISBANE CITY PORMPURAAW LOCKYER VALLEY TOOWOOMBA REGIONAL IPSWICH REDLAND ABORIGINAL REGIONAL CITY CITY HOPE VALE LOGAN CITY ABORIGINAL KOWANYAMA ABORIGINAL SCENIC RIM WUJAL WUJAL REGIONAL ABORIGINAL SOUTHERN DOWNS DOOMADGEE REGIONAL ABORIGINAL CITY OF DOUGLAS GOONDIWINDI REGIONAL GOLD COAST YARRABAH ABORIGINAL

MORNINGTON MAREEBA CARPENTARIA CAIRNS REGIONAL

CASSOWARY COAST REGIONAL TABLELANDS REGIONAL BURKE HINCHINBROOK CROYDON ETHERIDGE PALM ISLAND ABORIGINAL TOWNSVILLE CITY

BURDEKIN

CHARTERS TOWERS MOUNT ISA CITY REGIONAL WHITSUNDAY MCKINLAY RICHMOND REGIONAL

FLINDERS MACKAY REGIONAL CLONCURRY

ISAAC REGIONAL WINTON BOULIA ROCKHAMPTON LIVINGSTONE REGIONAL BARCALDINE WOORABINDA REGIONAL ABORIGINAL LONGREACH REGIONAL GLADSTONE REGIONAL CENTRAL HIGHLANDS BUNDABERG REGIONAL REGIONAL

DIAMANTINA BLACKALL TAMBO REGIONAL BANANA BARCOO NORTH BURNETT REGIONAL

MURWEH QUILPIE MARANOA REGIONAL WESTERN DOWNS REGIONAL

BULLOO PAROO GOONDIWINDI BALONNE REGIONAL

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ROC Assembly Communique, 15 March 2018 Leaders of Queensland’s Regional Organisations of Councils (ROCs) and other local government advocacy groups met in Brisbane today to establish a strong and united stance on a range of key policy priorities affecting their local communities. The 2018 ROC Assembly, organised by the Local Government Association of Queensland, resolved to vigorously pursue reforms in areas affecting communities across the state such as telecommunications and transport connectivity, grant funding, economic development and environmental sustainability. Issues such as water security, access to the digital economy, sustained employment and the future of environmental assets were identified, among others, as common policy challenges for local communities in Queensland, be they in urban areas, rural and remote regions or the furthest reaches of Cape York. The ROC Assembly declared a common commitment to pursue good policy outcomes for their communities and signalled to the Federal and State Governments that they stood ready to speak with one voice about the need to ensure local concerns were better heeded by all levels of government. The Assembly agreed all Queenslanders had a stake in ensuring a better funding relationship with the Federal and State governments, a productive road and rail network, thriving regional economies, particularly in the State’s north and west, and a more sustainable future for the State’s natural assets. The Assembly also reaffirmed the role of the LGAQ as the peak body for Queensland ’s 77 local government authorities and called on the Federal and State Governments to partner with the LGAQ on developing and adopting policy reforms aimed at improving the economic and social well-being of local communities.

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‘The times they are a changin’

Presentation to LGAQ Mayors 15 March 2018

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Agenda

• Introduction • So what’s changing? Some megatrends • How this is playing out in Australian politics • Is it only happening here? • What else can we see changing? • What does it mean for our institutions? • What does this mean for LG and Federal and State Engagement

• Questions and discussion

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So what’s happening? Some social megatrends

Trust in institutions is eroding – corporations, unions, churches and politicians • This is borne out in lots of research, but notably Edelman and Ipsos Mori’s work both in Australia and Internationally.

Participation is falling away • Private sector union membership has fallen from 45% in 1986 to 10.4% in 2016. • Regular Church attendance has fallen from 40% in 1960 to 16% in 2016.

While others have been picking up? • Facebook has grown from 0 Australian users in 2004 to 17.7 Million Australian users by February 2017. • Ebay has grown from 0 Australian buyers in 1999 to over 8 Million visitors each and every month.

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How’s this playing out in Australian federal politics?

The rise of the third force – 1996 to 2016 • Minor parties and personalities doing well is not new, but the vote they receive is now the largest on record. • Some also come and go – Australian Democrats, Clive Palmer – but the ‘other’ vote is constantly growing. • The ‘other’ vote has been steadily growing for the last two decades. • Driven generationally as voters, especially new ones are less party loyal. • Driven by greater disillusion in political process. • The ‘other’ vote is coming from both the left and right of the political spectrum.

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2016 Federal Election in context

The Have’s and the Have nots • No longer City Vs Bush, now Affluent Suburbs Vs Other/Outer Suburbs, Regions and Bush. • “Inequality at a 75 year high” – Bill Shorten/Andrew Leigh’s thesis. • Two Australians - Globally embracing or Globally exposed. • “Working and middle class families” – Bill Shorten’s new Labor constituency. • Break down in the social compact, a rising tide no longer sees all boats rose, these days some boats simply sink. • Corporate success no longer a measure of national success. So the ‘Big Australian’ is just another Big Company. And the answer to ‘Which bank?’ is ‘None of them’. • Multi-national/Corporate tax measures very electorally popular. • Strong electorate sense of a gross lack of taxation fairness. • Mining boom over. Resource companies are foreign owned. • Banks are ‘too big’, ‘can afford to pay’ and ‘not liked by anyone’ and now a Royal Commission!

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2017 Queensland Election in context

The North vs The South • Queensland is a politically bi-furcated state – urban SEQ and ‘Regional Queensland’. • Rise of One Nation and Katter’s Australia Party at expense of ‘major parties’. • Rising inequality, divergent job prospects and job security. • Rising suspicion and distrust of multinationals and foreign investment. • ‘Adani’ a symptom of the issue – Brisbane vs Townsville response. • Queensland Labor lost regional seats and gained urban SEQ seats. • One Nation preference decision – putting sitting members last was highly disruptive. • LNP Preference decision hurt the LNP in SEQ, but not in the regions.

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Australian Elections in context – cont’d

Volatility is the new normal – living in a ‘post-truth’ and ‘alternative facts’ World. • 11 years of Howard government followed by 5 Prime Ministers in 8 years. • First term governments do lose – Qld/Victoria state governments, Gillard loses majority in 2010 and Turnbull loses authority and further control of the Senate in 2016. • Is this only happening here? No. Brexit, Trump election are clear demonstrations elsewhere in Western democracies of insurgent campaigns harnessing electoral anger.

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Australian Elections in context – cont’d

Volatility doesn’t always favor the conservative side of politics… • Prime Minister Justin Trudeau in 2015. Party had been out of power for a considerable time. • President Emmanuel Macron in 2017. Party was just 2 years old.

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The rise and rise of activists

NGO Activists – entrepreneurs in a new business sector • NGO Activists are often political party trained but no longer are part of party political structures. So they are no longer constrained by traditional party command and control. • Originally motivated by political causes – ACF, WWF, Wilderness, but are now motivated by fame and easy money. • NGO’s like GetUp are a ‘for profit’ operation. • Online and social media campaigns are all fundamentally a fundraising exercise. GetUp raised in excess of $8M in 2014/15. • They have a low cost of entry – open source platform of Facebook/Twitter. • Contributors are driven by emotional responses, not rational/policy decisions.

• Click donors are the target audience not street marchers.

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Continuous Campaigning is now expected

Every day is a campaign day in the ‘marginals’ • ‘The first day of your re-election campaign starts the day after Polling Day’. • No longer a down cycle in Australian politics or the national media cycle. • Major parties started the trend, now constantly respond to the trend. • Marginal seats – 30 nationally in a cycle of polling/campaigning/data collecting day in day out all year round. • This means issues need to be found that sustain constant campaigning. • Unpopular politicians now use issues like climate change, ‘Stopping the Boats’, CSG, investigating banks with a Royal Commission and a new ‘Bank Tax’ are just some of the examples. • So populism has become a political strategy in its own right.

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Summary of the Operating Environment 2018

Greater votes for minor and third parties • Labor and Coalition still in a two party contest so drawn to chase votes and hot issues. • Much higher levels of voter cynicism/disillusionment/anger – and growing.

Greater economic disparity across the community • No longer just the ‘poor and working class’. • Much greater ‘fear of the future’ leading to a ‘How do I look after myself(my family)’. • Federal Budget under pressure to deliver savings.

Greater electoral volatility • Change no longer seen as a risk, immediate results now expected.

Less political capital to invest • Major political parties no longer prepared to defend institutions against popular attack • Bi-partisanship only really now on national security.

More campaigning - all the time and much more non-party activism • Constant political cycle, populist and professional activists driving campaigns.

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What does this mean for institutions?

More change, more often is the ‘new normal’ • An increasing number of votes going to minor and third parties. • Greater economic disparity across the community. • Greater electoral volatility now also at the federal level of government. • Good populism is trumping good policy. • Continuous election cycle sees threat of constant change. • Private sector increasingly understanding it cant outsource its strategy to Governments – they often don’t have any answers either. • Governments struggling to get themselves elected – they can’t spare the political capital.

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What does this mean for Local Government?

• Local Government is not immune but appears to be less impacted than other levels currently. • Mayors and LG remain credible – is this because of less overt partisanship/ easier to demonstrate “local championship”. • The driving issues not necessarily LG issues – LG can harness (jobs, cost of living etc). • Lifestyle and post material issues represent localised threats – development, planning etc. • Federal and State Governments with little capital will look for opportunities to offload delivery and other issues and/or lever the relatively better standing of local Government.

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What does this mean for LG – Federal Engagement

Engaging the Federal Government • Brittle and potentially defensive in election year. Fractious environment. • Queensland is a battleground state. • Many officers and even advisers “don’t get” Queensland and Local Government – having a QLD Minister should help but doesn’t have portfolio control over most issues. • Play issues with straight bat – while issues might provide political opportunity have to balance potential for Government change against whether the other side will deliver. • Cross bench always important but not always practical – use wisely. Others can use them effectively also. • Budget cycle is largely underway. • Next opportunity is the election – start building and using the runway to make sure both the problems AND the politically salient solutions are understood. • Jobs, cost of living, competence, relevance are all ongoing key thematics. • Caution – LG can be trusted friend or potent enemy but not all advisers know that.

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What does this mean for LG - State Engagement

Engaging the State Government • Need to deliver this term. Only 2 years 10 months. • Has a majority (unlike previous 3 years). • Third party vote is a problem for both sides but geo-politically fractured: – Greens – One Nation – KAP – Independents • LG as a threat / help?

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Discussion

• Any questions?

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Agenda 01 March 2018

Agenda To be held in at the Livingstone Shire Council Chambers 70 Anzac Parade Yeppoon Qld 1 March 2018 commencing at 10am.

Items of Business

1. Apologies

2. Confirmation of Minutes 7 September 2017

3. Business arising from Minutes

4. Outstanding Items list

5. Presentations:

5.1. LGAQ Policy Executive Update Cr Matt Burnett & Tony Goode LGAQ

5.2 Update on LGAQ Conference Motion 2017 Annual Conference: Tony Goode LGAQ

5.2. GPCL Presentation on CQ Supply Chain Logistics – Future Containerisation Potential Andrew Davis TBC

Morning Tea:

6. Key CQROC priorities for the upcoming federal election. Each ROC will be able to present the 3 top shelf issues for their ROC and their 3 top priorities for the next federal election, at the Regional Organisations of Councils Assembly in Brisbane, on 15 March 2018.

7. Pool safety & Enquiries from Pool Safety Inspectors. Delegation from the Queensland Building and Construction Commission to Local Government the responsibility for Pool Safety Inspectors enquiries. Report from Banana Shire Council

8. Adoption of CQROC Charter

9. Update: CQROC Incorporation: Discussion on Incorporation of CQROC

10. Reports back or discussion of CEO items from December 2016 meeting, for the items that were to move forward.

11.1 Scott Mason CHRC Project Management Methodology

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Agenda 01 March 2018

11.2 Ray Geraghty BSC Centralised Fleet management. (not able to be progressed at this point by BSC)

11.3 Roslyn Baker GRC Building Certification

11.4 Chris Murdoch LSC The good, the bad and the ugly of Shared Services

11. General Business:

12. Next meeting 7 June 2018 Host Council ??,

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Agenda 01 March 2018

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Minutes 07 September 2017

Minutes To be held in at the Rockhampton Regional Council Chambers 232 Bolsover Street Rockhampton 7 September 2017 commencing at 10am.

Items of Business

1. Appointment of Chair in absence of Cr Hayes CQROC secretariat advised that in the absence of Mayor Hayes to Chair the meeting nominations were called for a Chair. Cr Burnett nominated Cr Strelow no other nominations were provided. Action: Cr Strelow be elected as Chair for the meeting. Moved: Cr Burnett Seconded: Cr Godwin-Smith Carried: Cr Strelow assumed the Chair

2. Attendees: Cr Strelow, RRC,(Chair), Cr Ferrier, BSC, Cr Middleton, BSC, Cr Godwin-Smith, CHRC, Cr Burnett, GRC, Cr Trevor, GRC, Cr Kelly, LSC proxy for Cr Ludwig, Cr Rutherford, RRC, Jason Bradshaw, GM Corp Services CHRC, Roslyn Baker, CEO GRC, Ron Posselt, A/CEO LSC, Evan Pardon, CEO RRC, Emil Moul, CEO WASC, Denise Hallmark, Principal Advisor DILGP, Tony Goode, Workforce & Strategy Executive LGAQ, Jimmy Scott, General Manager QLDRA, Sam Williams, Disaster Management Officer RRC.

3. Apologies Action: that the CQROC records that apologies be noted for Cr Hayes Mayor CHRC, Cr Ludwig Mayor LSC, Cr Hutton, Deputy Mayor LSC, Cr Wilke Mayor WASC, Cr Smith, Deputy Mayor WASC Chris Murdoch, CEO LSC, Scott Mason, CEO CHRC, Ray Geraghty, CEO BSC Moved: Cr Trevor Seconded: Cr Ferrier Carried

4. Confirmation of Minutes 1 June 2017 Action: That the minutes of the CQROC meeting held 2 June 2017 be confirmed Moved: Cr Trevor Seconded: Cr Ferrier Carried

5. Business arising from Minutes Action: Central Qld Health Foundation, Cr Middleton enquired if Councils had contributed seed funding? RRC, GRC, BSC, CHRC, LSC have paid their contributions. Information only:

6. Outstanding items list. Action: Item 11 1/6/17 Growing CQ it was resolved by a majority vote conducted by a Flying Minute that Cr Ludwig be the second representative to the Growing CQ Steering Committee. Action: Item 12 1/6/17 CQROC Charter to be discussed later in the meeting as an

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Minutes 07 September 2017

agenda item

That the Outstanding Action Items List for the CQROC be accepted Carried by Consensus

7. Presentations:

7.1 LGAQ Policy Executive Update Cr Matt Burnett & Tony Goode LGAQ Action: The LGAQ Policy Executive Update presented by Tony & Matt be received and that the Members thank Matt & Tony for their informative update. Carried by Consensus

Key Points from LGAQ PE update Doc: Item 5 IR, the 3.3% wage rise granted by QIRC not to be used by either side as a benchmark increase. Item 6 Waste Management, Councils to seriously consider adopting Local Law to cover expiring provisions in EPA Reg. Item 12 Container refund scheme LGAQ advocating for $3M over 3 yrs, State indications so far are well short of that figure. Item 13 Public Library Grant review. Even if your council is happy with current process have senior staff overview to see whether submission on positives of the current scheme is warranted to avoid it being changed adversely by a Change submission by another council so it is important that LGAQ is aware of the positives as well as the areas in need of improvement. :

7.2 Queensland Reconstruction Authority, Funding Reform Update. Jimmy Scott, General Manager Operations, QRA

Action: The presentation of the QLD Reconstruction Authority, Funding Reform Update be received and that the Members thank Mr Scott for his informative presentation.

Cr Strelow adjourned the meeting for Morning Tea at 11:14am Morning Tea: Meeting resumed at 11:33am

7.3 RRC. Queensland Flood Warning Network, proposed improvements / updates Sam Williams, Disaster Management Officer Rockhampton Regional Council. Action:1) That the presentation of the Qld Flood Warning Network be received and that the Members thank Sam for his informative presentation. Action: 2) That the CQROC form a collaborative working group of CEOs & relevant council officers to prepare a submission to DLGIP after reports with cost estimates and support at each individual council level then the submission can be lodged on behalf of the CQROC. Recognising that associated cost sharing for the improved gauging are not individual LG area limited. There are significant downstream benefits derived from the upriver gauges and the upper reaches councils should not bear the all of these cost. DLGIP submission due 6 Oct 2017. Action: 3) Cr Burnett said that he would support the bid & submission, but that GRC is in a different catchment and they would be doing their own submission. Action: 4) Isaac Regional Council be contacted by the collaborative working group to see if they would like to be include in the submission development

Moved Cr Strelow Seconded Cr Godwin-Smith Carried

8. Update: Growing CQ (Following on from the meeting at Growing CQ Steering

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Minutes 07 September 2017

Committee meeting held at the Central Queensland University on Monday 22 May 2017 & Chair Hayes’ Flying Minute 24 June 2017. (if required as this issue is likely to be discussed in the business arising from the minutes.) Update provided by Cr Strelow. There is a limited amount of time left before the funding runs out and is nestled under the CQU and there is a commitment from Growing CQ that they are to stay at a high level & not to spend a lot of time on individual projects but to look at what there is they is right across the region that may be of value. One project that has been suggested is that there is a lot of challenges in selling straws of semen across different nations due to different rules depending on where you are selling and the CEO of Growing CQ that is enough to keep them busy until the expiration of time and if they could sort that issue out that could be of valuable contribution. This will come back to the Steering group at next meeting. Fundamentally they are also looking at doing some web site work that gives a brand to food out of our broader region and we will wait to see what comes of that.

Action: That the CQROC formalise the Flying Minute distributed by the Chair of the CQROC on the 24th of June 2017 finalised on the 28th of June by a majority vote for Cr Ludwig to be the second CQROC representative to the Growing CQ Steering Committee.

9. Update: CQROC Incorporation: Discussion on Incorporation of CQROC and proposed Draft Charter post June CQROC meeting

Action: Shane to make the changes to the document as discussed today and circulate to the CEOs to take to the councils for endorse the charter & once Charter has been adopted by the councils we circulate as a Flying Minute to get a resolution and the actual adoption of the charter The be a meeting of the CEO’s group for the charter to be disseminated to councils for appropriate resolutions and endorsement and at the completion of that process a flying minute be distributed to the CQROC members to adopt at the next meeting of the CQROC Agreed by consensus

Cr Burnett declared a perceived conflict of interest in regard to Item 10 LGAQ Conference Motions by CHRC as he hold a position on the Policy Executive of the LGAQ and took no any of the discussion of the motions to the 2017 LGAQ Conference by CHRC.

10. LGAQ Conference Motions CHRC,

The motions were presented by Cr Godwin-Smith & Jason Bradshaw

Action: Motions received by the CQROC & while the motions are supported by the CQROC the individual Councils submit them to the LGAQ for conference inclusion Carried by consensus

11. Reports back or discussion of CEO items from December 2016 meeting, for the items that were to move forward.

11.1 Scott Mason CHRC Project Management Methodology

11.2 Ray Geraghty BSC Centralised Fleet management. (not able to be progressed at this point by BSC)

11.3 Roslyn Baker GRC Building Certification

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Minutes 07 September 2017

11.4 Chris Murdoch LSC The good, the bad and the ugly of Shared Services

Action: CHRC update: In relation to the project Management works we have a number of realignments internally and have committed and scoped out the work to undertake the audit work across the regional councils about at least identifying the various project methodologies being used and the extent of that right through the organisations. That piece of work will then inform whether we have the capacity to align that across the council areas to standardise that approach or whether Councils are quite mature in their approaches and share the learnings with each individual councils across the region. Have a stop point there to see what work beyond that, can be done to better unify the regions. That the intent for the next month or so.

BSC update: BSC requested that the Centralised Fleet Management item be removed from the list as they are no longer in a position to progress with this work. No other updates were available. Carried by consensus

12. General Business: Action: Cr Burnett suggested that at one of our meetings next year, if not this year, that we get all of our councillors together as well. Liaise with Shane

Action: Denise Hallmark Auditor General’s Report the department has some work to do with Councils about sustainability, long term asset management planning. DLGIP are working with QTC and are proposing to run a full day workshop for all councillors and CEOs in the region and would like to come to Rockhampton or Livingstone on the 6th of December, the day before the next CQROC meeting. The aim is to conduct these workshops before the end of the year as there a reporting timeframe that needs to be met.

Action: The proposal be placed with the CEOs to come back to Denise with a suitable date and given the number of Councils, Councillors and the travel involved it may be better to run 2 workshops one in the west and one closer to the beach

DLGIP will also be running a similar program for the Councillor Complaints review however this will be a 2 day workshop relatively early next year.

Moved Seconded

13. Next meeting 7 December 2017 Host Council, Livingstone Shire Council

Meeting Closed at 12:49pm

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Minutes 07 September 2017

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Central Highlands Regional Council 95 of 122 20180410 - Leadership and Governance Standing Committee Meeting - Agenda

Central Highlands Regional Council 96 of 122 20180410 - Leadership and Governance Standing Committee Meeting - Agenda

Central Highlands Regional Council 97 of 122 20180410 - Leadership and Governance Standing Committee Meeting - Agenda

FWN Update and Brief to Scott – CQROC Meeting 1/3/18

Scott

There are three key things that have transpired: 1. A regional workshop was held in Emerald on the 1/8/17. 2. State wide Local Government Flood Warning Network ownership audit and recommendations – the Bureau and QRA currently working through this report. 3. CHRC has led and undertaken network improvements post TC Debbie to address identified issues with gauges in the catchment particularly in the Isaac River catchment. CHRC have designed and installed:  Mt Joss ALERT rainfall repeater gauge – new.  Pink Lagoon ALERT rain / river height gauge – piggy backed onto DNRM equipment.  Yatton ALERT rain / river height gauge – piggy backed onto DNRM equipment.  We have invoiced Isaac RC for this work ($30K). We will be installing Tartrus ALERT and will invoice Livingstone SC for this. Estimate ($10k)

Sam’s recommendation at the previous CQROC workshop that you have sent through, falls a little short on the recommendations that arose out of the regional meeting. Attendees at the regional meeting included:  LGA - Gladstone RC, Rockhampton RC, Livingstone SC, Mackay RC, Isaac RC, Central Highlands RC, Banana SC.  State Govt – DNRM, TMR, QRA and Sunwater  Commonwealth – Bureau of Meteorology

The following key recommendations arose out of the regional workshop: Group 1 - LGA Discussion Group Recommendations  FWN (Flood Warning Network) design and risk assessment to be managed on a catchment basis.  Whitsunday ROC and CQROC work as a collective in this regard.  Need to develop a single regional FWN asset management plan for CQROC consideration. Include current capital investment and catchment maps to ease visualisation.  Both ROC’s request a clear direction from the State on who is responsible for ongoing maintenance.  Undertake a catchment wide review of the existing network by the disaster management collective officers located across Whitsunday and CQROC’s. Use the State QRA / Bureau Investment Plans as a reference point.  Categorise catchment gauges by shire priority then by catchment priority.  Review which are our critical gauges, and review the existing State / BoM service level agreement with regard to gauges contained within this agreement.  Should critical gauges be serviced by the State and BoM to maintain state wide consistency in quality assurance, or a dedicated group under the LGA umbrella to work across regions or the state.  QRA to provide a copy of the GIS layers and all current shire investment plans covering the two ROCs to each of the shires so that all partners can view the big picture.  Undertake shared regional training and develop a regional knowledge hub.  Undertake an annual flood warning operation and maintenance review process – who best completes this task.

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Group 2 - State Agency Discussion Group – Recommendations  QRA to facilitate a process between TMR, DNRM, DEWS, (Department of Inspector General Emergency Management) IGEM and others state agencies to look at network databases, sharing of information and roles and responsibilities.  Develop an understanding of internal systems, and how they can be integrated and shared.  Data sharing needs from State to LGA.  Identify and explore funding arrangements – installation versus ongoing costs, including an understanding of LGA vulnerabilities.  Explore coordination from central location at a state level.  State Investment Strategy – all disasters to be considered.  BoM capital works program discussion.  Explore GIS portal options.  Explore gauge use statistics from web traffic.

In the background, RAPAD group west of the divide are seeking to develop a joint approach as they have done with roads and other infrastructure to fund and manage the flood warning network assets in their region.

Briefly, some of my audit recommendations are:  The audit has identified that local government across the state own 51% of the automated stations (real time data) used for flood warning. The Bureau owns 10%. The State and owns 32%, water service providers 6%, the remainder private companies.  There is a challenge for all three levels of government regarding future operations and maintenance. Decisions have already been made a few years ago by COAG that the owner of the station should be responsible for its operation and maintenance.  The Bureau has been assisting local government in the ongoing annual maintenance of 770 stations each year.  The Bureau target for transition of asset management to Local Government is the end of 2018. This does not mean or suggest that the Bureau is walking away from any of its responsibilities or support. But it does mean a shift in costs.  There are a number of possible models for more effective operation and maintenance (particularly pre-season quality assurance). After having travelled across the State, I have no doubt in my mind that the future model for local government cannot lie in 54 individual local governments (the number of LGAs that own FWN assets) managing the operation and maintenance of individual shire assets. We must move to larger administrative scales.  I would like to provide more information at the present, but I think the audit report when the Bureau and QRA release it, will provide a platform for some appropriate discussion with elected members around the best arrangements.  In the meantime, we will continue to work collaboratively and regionally with our neighbours and the State regarding new installs, updates and maintenance opportunities.  Quite simply, the flood warning network management in regional Queensland could have more parallels with the regional roads and transport alliance approach.

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DATE Wednesday, 28 February 2018

TO: Cr Matt Burnett, Mayor Gladstone Regional Council

SUBJECT LGAQ Policy Executive Update for the Central Queensland Regional Organisation of Councils – Thursday 1 March 2018

Key Activities Summary

This brief provides an update on the following key LGAQ activities:

1. Operation Belcarra 2. Review of State Government Grants to Local Government 3. LG Sherlock 4. Waste Management Services and Utility Charges 5. China Waste Bans 6. Remote Indigenous Housing 7. TIQ & LGAQ – Memorandum of Understanding (MOU) 8. LGAQ Tourism Roundtable 9. LGAQ Future Cities, Smart Communities Summit 2018 – Innovation & Technology Showcase 10. Reef 2050 Plan Implementation Update 11. Queensland Climate Resilient Councils Program (Q CRC) 12. Disaster Recovery Funding Arrangements 13. Chain of Responsibility (CoR) – Heavy Vehicle Update 14. Industrial Relations Update 15. Draft Social Impact Assessment Guideline for Resource Projects

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1. Operation Belcarra • On 4 October 2017, the CCC tabled the report on its investigation into the conduct of candidates at the 2016 Moreton Bay, Logan, Ipswich and Gold Coast local government elections (Operation Belcarra). • The report makes 31 recommendations aimed at improving the transparency and accountability of local government elections and decision-making. • The LGAQ has been strongly supportive of efforts to increase transparency in local government elections, such as real time disclosure of donations, and has been pro-actively putting forward proposals to address current deficiencies, many of which have been taken up by the CCC, including expenditure caps, compulsory registers of interests for candidates and tightening the definition of a group of candidates. • Consistent with this approach, the LGAQ has publicly welcomed the CCC report and supported all recommendations except two (developer donation bans and empowering councils to force councillors with a conflict of interest to leave the meeting). • The LGAQ is opposed to banning donations from property developers (Recommendation 20), because prohibition drives activity underground. • Developer donation bans in NSW, the only state in Australia with such bans, including for local government elections, have been proven not to work. A 2016 ICAC investigation (Operation Spicer), for example, exposed fund channelling in the NSW Liberal Party’s 2011 state election campaign with the intention of evading the ban on donations from property developers. This proves the LGAQ’s point. • The LGAQ is also opposed to empowering councils to force councillors with a conflict of interest to leave the meeting (Recommendation 23). This power used to be in the Local Government Act but was removed because it was proven not to work (it was abused by councillors intent on ganging up on colleagues). • Instead, the LGAQ has proposed an alternative solution to the continued public concern about the influence of property developer donations on council decision-making identified by the CCC, namely a new requirement that councillors remove themselves from the meeting if they have received a gift or donation from the developer who has a matter being debated at the meeting. • The Government introduced legislation into Parliament on 12 October 2017 implementing 5 of the 31 recommendations. The Bill lapsed when the previous Parliament was dissolved for the election. The LGAQ understands the Premier intends to delay the reintroduction of the Belcarra Bill into Parliament, which the LGAQ welcomes in order to negotiate a better outcome for local government.

LGAQ Lead Contact for this matter: Stephan Bohnen, Principal Advisor – Intergovernmental Relations Team

2. Review of State Government Grants to Local Government • At the LGAQ Annual Conference, members passed a motion supporting reform of State Government grants to local government. The LGAQ motion provided support for: o Consolidating grant programs into a small number of program streams aligned to outcomes, with governance and oversight of each program stream comprising relevant State Government departments and the LGAQ. o Grant program arrangements that provide funding certainty to councils, thereby supporting long-term planning, improved asset management and financial sustainability. o Recognition that this new model is as an interim step toward a simpler, more efficient centralised model of grant funding to local government, whereby a single State entity oversees consolidated grant funding arrangements. • The LGAQ understands that the new Department of Local Government, Racing and Multicultural Affairs (DLGRMA) will have responsibility for leading the Government’s response to the KMPG/AEC report on grants to local government. A timetable for Cabinet consideration of the KPMG/AEC report and its recommendations has yet to be confirmed. • Although DLGRMA has yet to appoint a permanent Director-General or Deputy Director- General responsible for local government, the LGAQ continues to liaise with current

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departmental officers regarding progress on reform and to emphasise its importance to local government. In addition, the LGAQ continues to advocate for reform of grants to local government directly to relevant ministers, including: o Minister for Local Government, Minister for Racing and Minister for Multicultural Affairs, the Hon MP o Minister for Transport and Main Roads, the Hon MP o Minister for Natural Resources, Mines and Energy, the Hon Anthony Lynham MP o Assistant Minister for Treasury, Glenn Butcher MP. LGAQ Lead Contact for this matter: Kirsten Pietzner, Principal Advisor – Resources and Regional Development

3. LG Sherlock • Following an 18-month investigation, LG Sherlock was formally launched at the LGAQ Annual Conference in Gladstone on 17th October 2017. • Since the launch, the LGAQ has carried out a series of regional workshops visiting over 35 councils and meeting with more than 200 council representatives. This consultation has been vital for LG Sherlock to design how councils will access the future service and develop a forward work program of analytics projects that will benefit councils. • The LGAQ concluded its partnership with Accenture, in favour of internally recruiting technical resources to keep the eventual cost of the service to a minimum. In January 2018, two Data Scientists started and are currently scoping out the next phases of electricity and fleet management projects, before holding a round of council workshops to refine the project scope. • The next 18 months will comprise of LG Sherlock continuing to build its internal analytics capacity and working closely with councils to develop a range of analytics tools that will be used at no cost until the end of 2018-19. • From the beginning of 2019-20, it is currently expected that LG Sherlock will be a cost recovered service (councils only pay for what they use). The service will be made available to councils initially at no cost, well before the service will be cost recovered. Costs will be calculated at a future date. • To stay informed on the progress of LG Sherlock, it is recommended that people register on the Sherlock website ( https://sherlock.lgaq.asn.au/ ) LGAQ Lead Contact for this matter: Ryan Goff, Project Manager – LG Sherlock

4. Waste Management Services and Utility Charges • On 28 October 2017, Minister Steven Miles MP (former Minister for Environment and Heritage Protection and Minister for National Parks and the Great Barrier Reef), wrote to the LGAQ outlining that his Department had engaged the Queensland Treasury Corporation (QTC) to undertake a review of the issues raised by local government and waste industry stakeholders about the impacts of the current local government waste management provisions and their expiry. • The Minister also foreshadowed that QTC will deliver a written report to the Department which will identify and quantify the economic impacts on each of the key stakeholders that may result from the implementation of different options. • The QTC review follows on from the Governor in Council decision on 22 June 2017 to extend both waste management provisions in Part 2A (Section 7 - Designation of areas) of the Waste Reduction and Recycling Regulation 2011 and Chapter 5A of the Environmental Protection Regulation 2008 for a further 12 months until 1 July 2018 . • The Queensland Local Government 2017-18 LGAQ 10 Point State Election Plan called for: “A commitment to provide a clear head of power in legislation to maintain local government autonomy in the delivery of waste management services to the entire community and ensure the maintenance of public health, safety and amenity standards by protecting councils’ ability to control and regulate collection activities.” • While the LNP did not respond at all to this item, the ALP cite that a re-elected Palaszczuk committed to: “Finalise the investigation into issues relating to Section 5a of the Waste Reduction and Recycling Act 2011 and Section 7 of the Waste Reduction and Recycling Regulation

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2011 and if re-elected consult on the findings of that investigation with relevant stakeholders before deciding on a way forward.” • The LGAQ met with the QTC on 11 January 2018 to discuss the review of the issues raised by local government and waste industry stakeholders about the impacts of the current local government waste management provisions and their expiry. • The QTC advised that they would also be meeting with a number of affected councils that have commenced or completed the development of their local law. It is understood that this engagement would conclude by mid-February prior to finalisation of the report. • The LGAQ met with Minister Leeanne Enoch MP, Minister for Environment and the Great Barrier Reef, Minister for Science, and Minister for the Arts on 20 February 2018 to discuss these ongoing concerns. • Given the risks and ongoing lobbying by the waste industry, approximately 20 councils have already commenced (or completed) the development of local laws as a substitute to reliance on both regulations. LGAQ Lead Contact for this matter: Robert Ferguson, Senior Advisor – Waste and Environmental Health

5. China Waste Bans • China’s recent ban on waste materials (recyclables – in particular mixed paper and cardboard) is becoming a significant Australia wide issue and will have considerable impact on councils. • To provide context, there have been some reports that China has previously been taking up to approx. 55% of the world’s waste-recyclables. • VISY recently announced they are not taking mixed paper and cardboard from about a dozen Victorian councils from February 2018 and this is now impacting Australia wide. • Faced with the potential collapse of the market for recycled materials, a number of providers face significant challenges in managing recycled materials. Other companies are also seeking to renegotiate their current arrangements with councils/MRF operators. • This impact is already starting to be felt by some Queensland council MRFs, with processing quotas being reduced or loads rejected. • A number of Queensland councils are currently having ‘difficult conversations’ with their MRF operators / recyclers about the potential impacts of these bans on existing kerbside recycling. • Approximately 90% of Queenslanders are serviced by a kerbside recycling collection with a number of councils already being financially impacted. • The LGAQ met with Minister Leeanne Enoch MP, Minister for Environment and the Great Barrier Reef, Minister for Science, and Minister for the Arts on 20 February 2018 to discuss these emerging impacts on Queensland local councils. • For further detail regarding the impact of the China Waste Ban refer to Attachment 1 . LGAQ Lead Contact for this matter: Robert Ferguson, Senior Advisor – Waste and Environmental Health

6. Remote Indigenous Housing • The LGAQ’s campaign against the federal government’s intention to walk away from funding Indigenous housing in discrete remote Aboriginal and Torres Strait Islander communities is in full swing. • The campaign includes a series of television and radio releases and interviews, a multi-faceted social media strategy (currently reaching in excess of 80,000 people), written submissions to state and federal parliamentarians and committees, as well as a delegation (including mayors, CEOs and council staff) to Canberra during the week of 5 February 2018.

• The LGAQ campaign is separate to, but aligns closely and has common touch points with, similar campaigns to the federal government from the Queensland Government and QShelter.

• The LGAQ campaign emphasises these communities do not regard this funding as a housing grant but as an investment into these communities and impacts upon employment, education, health, domestic and family violence. Importantly, it stresses that walking away from this funding will have serious implications for other communities in that:

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o Existing funds for social housing generally will need to be spread even thinner to now include these communities;

o Displaced residents from these communities will need to seek work and shelter elsewhere and will place housing and other social pressures on neighbouring communities;

o There will be a direct negative economic impact regionally as much of the construction supplies and other services needed to support the construction and maintenance in the communities is sourced from regional suppliers.

• Until a satisfactory outcome is achieved, this campaign will be ongoing and expected to step up around federal budget and federal election periods. LGAQ Lead Contact for this matter: Tony Goode, Workforce Executive

7. TIQ & LGAQ – Memorandum of Understanding (MOU) • The Trade and Investment portfolio is now the responsibility of the Premier. One of the early actions by her as the Minister was the signing of the MOU with the President of the LGAQ on 7 February 2018. • The MOU was part of the Palaszczuk Government’s initiatives in the Trade and Investment Strategy 2017-2022. It is also a part of LGAQ’s 2017 Advocacy Action Plan and will target a greater level of cooperation between State and local government to deliver better outcomes and new opportunities for councils and their communities. • The MOU between LGAQ and TIQ includes: o Action items to achieve better communication and coordination between councils and the State Government. o Funding support ($200,000 over 2 years) for mentoring and professional development programs for elected council members and professional officers. This was a win from the 2016-17 LGAQ State Budget Submission. o Support of funding for training programs and adequate funding for TIQ, including regional offices. • Next steps will be to negotiate the milestones/KPIs required by TIQ to deliver the programs. Once this has been finalised programs can begin. LGAQ Lead Contact for this matter: Paul Cranch, Senior Advisor – Trade and Investment

8. LGAQ Tourism Roundtable • On 14 December 2017, the LGAQ convened a Tourism Roundtable in Brisbane. The roundtable provided the opportunity for a strategic discussion on tourism policy, funding and what is required at the local level to improve the competitiveness of the sector and to support regions diversify their economies by growing this sector. The aim of the discussion was to identify LGAQ advocacy priorities and actions that will support councils in growing tourism in their regions. • Invited participants to the meeting were members of the LGAQ Policy Executive, members of the LGAQ Regional Economic Development Advisory Group and a nominated representative of each of the Regional Organisation of Councils (ROC). • At its meeting on 9 February 2018, the Policy Executive considered the outcomes of this Roundtable and endorsed a recommendation that the LGAQ develop a Memorandum of Understanding with the State Government on tourism. • The paper also recommended further engagement with LGAQ members on specific tourism initiatives, with this engagement to include tourism workshops for council professional officers and interested elected members in late February/March in Cairns, Whitsunday, Julia Creek, Winton, Emerald, Charleville and Toowoomba. • This engagement will focus on the priority areas identified in the workshop, including:

o Improved tourism data analytics capability and digital infrastructure at the regional/local level.

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o Local government tourism capability development.

o Clarifying the role of local government in tourism product development.

o Modernising regulatory and rating frameworks for the tourism sector.

o Building the tourism brand and reputation in Queensland communities.

• The aim is to present to the Policy Executive an overall LGAQ tourism strategy by April 2018

• Further information on the outcomes of the Roundtable and the timing of the regional workshops will be circulated to members shortly LGAQ Lead Contact for this matter: Kirsten Pietzner, Principal Advisor – Resources and Regional Development

9. LGAQ Future Cities, Smart Communities Summit 2018 – Innovation & Technology Showcase • Registrations have now opened for the 2018 Summit to be held in Cairns from 11-13 July 2018 at the Cairns Convention Centre. • The 2018 Summit will unpack what it means to be a smart city and smart community, how transportation and asset management can be done differently, how we engage with our citizens, and how governments can plan for the disruptors. • Most excitingly, the Summit will also include an interactive Technology Showcase demonstrating the latest innovations relevant to local government. • The Sponsors and Trade Prospectus has now been released and the program is now well- advanced, with the preliminary program due for release in early-mid March 2018. • A range of international and domestic leaders already confirmed, including: Chris Riddell - Global Futurist; Sarah Quinlan - Senior VP from Mastercard, Steve Baxter - Queensland’s Chief Entrepreneur, Maree Grenfell - Resilient Cities Melbourne, Nick Giurietto - Australian Digital Commerce Association, Transmax, Easymile, ARRB, Softbank Robotics Corp, Singapore Land Authority. LGAQ Lead Contact for this matter: Bron Browning, Executive Officer/Professional Conference Organiser

10. Reef 2050 Plan Implementation Update • Mid-term review of Reef 2050 Plan currently underway. It is focussing on priorities for immediate attention that fill identified gaps in the current Plan. It is: o Consolidating and updating progress on the actions of the Plan; o Identifying new actions that respond to climate change and other pressures; o Establishing the basis for the comprehensive review in 2020. • The LGAQ has completed a submission on the Regulatory Impact Statement (RIS) on broadening and enhancing reef protection regulations and has supported the Qld Water Directorate’s submission that outlines significant concerns about the methodology for determining impact and accuracy of data used. • As a result, the LGAQ was unable to support any of the proposed options and recommended that further information is required before the expansion of regulations is reconsidered. • Feedback on the Reef Water Quality Improvement Plan was critical of the lack of specific actions. The Office of the GBR has been preparing action tables. The LGAQ has been working to position local government as an equal partner with the State and Federal governments in terms of the contributions (financial and on the ground) being made toward the improvement of water quality. • The LGAQ has engaged Huelin Consulting to work with Reef councils in the identification of a strategic set of project proposals to use in advocacy for funding with external parties. The first workshop will be held in mid-April in Brisbane, including a 2-hour update from the State and

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Federal Government and GBRMPA for elected members. Correspondence regarding this exciting project will be sent to councils shortly. LGAQ Lead Contact for this matter: Dorean Erhart, Principal Advisor – Climate Change & the Great Barrier Reef

11. Queensland Climate Resilient Councils Program (Q CRC) • The Q CRC is working to strengthen internal council decision-making processes through strong governance arrangements and tools. Across the state, 31 councils are now participating. • To date 24 face to face briefings and fourteen governance assessments have been delivered to participating councils, including a briefing to Rockhampton Regional Council on 19 February 2018. • The program is now commencing the development of a package of leading practice resources to support local governments to respond effectively. This work will create a world leading resource for Queensland councils. • There is one available position left in the program should councils in the region wish to apply. The application form can be downloaded from the program website: http://qcrc.lgaq.asn.au LGAQ Lead Contact for this matter: Dorean Erhart, Principal Advisor – Climate Change & the Great Barrier Reef

12. Disaster Recovery Funding Arrangements • The LGAQ recently participated in a briefing provided by Emergency Management Australia to the ALGA Roads and Transport Advisory Committee (1 Feb) and Queensland Reconstruction Authority briefing on the model and preparations (6 Feb). • Disaster Recovery Funding Arrangements (DRFA) to replace NDRRA come into effect 1 July 2018. While currently still in draft form, the final version is expected to closely follow the 1 July 2017 arrangements available from the QRA website. Existing respective NDRRA Determinations continue to apply to current programs. • Key elements of the DRFA model include: o Autonomy to deliver practical reconstruction solutions suited to local needs (inc day labour); o Alternative forms of pre-disaster condition evidence accepted (or post-event verification); o Emergent and immediate reconstruction works undertaken within 3 months of access to site to be reimbursed on actuals; o Restoration of Essential Public Assets (REPA) to remain actuals based, with costs to be established within the time frame: event (financial) year + 1 year, prior to undertaking works; o new estimate-based funding model to provide funding earlier - QRA have been working with councils to develop a unit rates approach to preparing project cost (inc contingency); o Retain a re-imbursement model for eligible community relief and recovery expenditure; o State to manage a (potential) mitigation fund to be accumulated from state-wide delivery efficiencies (subject to a Federal Government cap; operating details yet to be developed); o Allowance for ‘phased implementation’ to ensure capability of QRA and councils (to 2019/20). • Along with some clarifications to the draft DRFA being requested by the QRA, the LGAQ and LGNSW will continue to request the removal of the condition that a council ‘provides services free of charge or at a rate that is 50 per cent or less of the cost to provide those services’ primarily affecting the eligibility of water and wastewater assets. In recent advice to the QRA, EMA has declined LGAQ’s request to remove this eligibility condition. LGAQ Lead Contact for this matter: Roland McMillan, Principal Advisor, Finance & Economics

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13. Chain of Responsibility (CoR) – Heavy Vehicle Update • From 1 July 2018, amendments to the Chain of Responsibility (CoR) laws will come into effect. These changes will apply a direct duty of care on local government executives. Breaches will be considered to be a criminal offence, which can include large fines and/or imprisonment. • The aim of CoR is to makes sure everyone in the supply chain actively manages the risks associated with transport activities. Where councils are involved in any transport activities, that include a vehicle weighing over 4.5t when loaded (regardless of whether it is owned by council or a contractor), council will have a shared responsibility to ensure safety and that risks are adequately managed. • The LGAQ and the NHVR recently agreed to extend the Heavy Vehicle Access Liaison Officer (HVALO) role until June 2020. The NHVR and LGAQ are currently developing a work program covering a range of issues, including supporting councils to understand their roles and responsibilities under the updated CoR legislation. • For further information visit: https://www.nhvr.gov.au/safety-accreditation-compliance/chain-of- responsibility . A fact sheet developed specifically for local government can be found on this page. LGAQ Lead Contact for this matter: Robert Chow, Heavy Vehicle Liaison Officer

14. Industrial Relations Update • A recent decision (21/2/18) of the Full Bench of the QIRC against BCC ruled that a proposed EB agreement could not go to a ballot of employees until every union in the bargaining process, regardless of level of participation in the process, agreed. This latest interpretation of the IR act reinforced the stranglehold that trade unions now have over enterprise bargaining in local government in Queensland. • Workers cannot be involved in the negotiation process unless nominated by the unions and can not participate in a ballot until all unions have deemed it appropriate to go to the vote. Importantly, it is union coverage rather than union membership that determines union eligibility to be involved in negotiations. • However, rather than increase the level of union membership as was supposedly the wont and intent of the new legislation, the LGAQ poses the reality that some councils are now looking for alternative means (less formality and more worker participation) for establishing pay and conditions for employees that are acceptable to both the council and workers. Watch this space. • In the interim, enterprise bargaining is continuing in some councils with a number now having registered certified agreements. Details of those agreements are being circulated to interested councils. LGAQ Lead Contact for this matter: Tony Goode, Workforce Executive

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15. Draft Social Impact Assessment Guideline for Resource Projects • The LGAQ has made a comprehensive submission in relation to the draft Social Impact Assessment Guideline for Resource Projects (Draft Guideline) circulated by the Coordinator- General. In our submission, the LGAQ raised several concerns. o The Draft Guideline is inadequate: The guidelines produced were inadequate as a SIA guideline, particularly when compared with the equivalent NSW Guideline. The LGAQ has asked that the Draft Guideline be repositioned to focus on meeting the specific SIA requirements of the Strong and Sustainable Resource Communities Act 2017 (SSRC Act), specifically the Act’s objective of ensuring that regional communities benefit from nearby resource projects. A second, comprehensive SIA guideline should be developed with independent, expert advice from the Centre for Social Responsibility in Mining (University of Queensland). o Consultation with Local Government: Although consultation with local government is now a statutory requirement, the Draft Guideline still treats local government as “just another stakeholder”. The LGAQ has asked that the Coordinator-General puts in place processes that enable local government to be engaged throughout a SIA process, including when setting project conditions. The LGAQ has also asked that the Draft Guideline be amended to include a separate section that: . Outlines the rationale and benefits of consultation with local government. . Foreshadows the potential for the Coordinator-General to require that the project proponent fund the reasonable costs of local government participation in SIA processes. . Foreshadows the potential for the Coordinator-General to condition projects to ensure that impact mitigation and compensation mechanisms are in place before commencing project operations that impact on council assets and services. o Management of Cumulative Impacts: There is no agency within the Queensland Government currently tasked with the responsibility for assessing or managing the cumulative impacts on communities of current or past resource projects or for engaging with stakeholders on this critical issue (the Coordinator-General has responsibility only in relation to new projects under assessment). The LGAQ has asked that the Minister commission an independent review to develop a framework for the on-going assessment and management of the cumulative impacts of resource projects. • The LGAQ has also approached the Queensland Resources Council (QRC) regarding the potential for the LGAQ and the QRC to work directly together to improve the relationship between local government and the resources sector, for example by producing a joint guideline on engaging with local government. Initial discussions with the QRC have been positive and further discussions will be pursued by the LGAQ. The Coordinator-General is aware of the LGAQ’s initiative and has indicated his support for this work. LGAQ Lead Contact for this matter: Kirsten Pietzner, Principal Advisor – Resources and Regional Development

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China recyclables ban LGAQ brief 28 February 2018

The impact of China’s “National Sword” policy, which bans the import of recyclable material, cannot be underestimated. It is having profound impacts on the economics of recycling in Australia and elsewhere.

A number of councils are concerned that the viability of kerbside recyclable waste collection across Queensland is being threatened. This issue is also being felt by councils across Australia with local government associations equally expressing concern.

No-one – including councils – wants the recycling system to fail.

Cleaner material, such as that collected via container refund schemes, will likely be preferenced over kerbside material, making it more difficult to sell kerbside material.

Council materials recovery facilities have been impacted, with processing quotas are already being reduced or loads rejected.

It is becoming more cost effective to landfill recyclables i.e mixed paper and cardboard.

Local councils cannot afford to tell residents to stop recycling - after 25+ years of education it would be counterproductive.

This would also jeopardise growing markets for the material in Australia.

Known and predicted impacts

Visy has invoked the Force Majeure clause in some instances, have provided 14 days’ notice and have now stopped accepting from some councils. While other companies/MRF operators are seeking to renegotiate their current arrangements.

Material may need to be stockpiled in the short-medium term.

Stockpiling is also now becoming an issue for health, safety and amenity. In particular, there is a heightened risk of fire which is a real issue for the industry.

Some council waste managers are questioning how they can sustain their existing kerbside recycling services.

Interim measures to facilitate this (within environmental and safety standards) are needed, eg extending stockpile timeframes, relaxing EA’s, planning/approvals.

The viability of some recyclers will be threatened with some predicting partial or total collapse of the recycling industry in Australia.

Solutions

Commonwealth/State funding towards increasing processing capacity, upgrade MRFs to improve sort quality and new industry/opportunities should be prioritised.

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Governments at all levels may need to mandate the use of recycled (local) content and ‘green’ procurement strategies. We should also be looking at the Waste Hierarchy and the alternatives where recycling/reuse is not possible.

Setting of standards for recycled products and mandating recycled content. Glass/Rubber to roads should be fast-tracked.

Waste to energy options should be explored further/prioritised as an appropriate solution (within its place in the waste hierarchy).

Commonwealth, State, Local governments (and the private sector) all have a part to play, and need to work together across short, medium and longer terms to find solutions to this escalating issue.

We need to find on-shore solutions for our recyclables – both processing capacity and also markets/users – and encourage a circular economy.

The Commonwealth and State governments eventually should invest in domestic re-manufacturing capacity of this industry.

Obviously, the need for clear communications to the community is paramount. Messages should be sharp and easily understood, ie, keep recycling, buy recycled, and also explain why recyclables may need to be stockpiled or managed differently in the short-med term.

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Agenda – CQROC

REPORT Pool Safety and Enquiries from Pool Safety Inspectors

Date: 21 February 2018 Author: Banana Shire Council Attachment: E-mail from Queensland Building and Construction Commission

Purpose:

Gauge the feeling of member Councils as to the level of support to challenge the delegation from the Queensland Building and Construction Commission to Local Government the responsibility for Pool Safety Inspectors enquiries.

Background:

Queensland Pool safety laws came into effect in 2009 and it was a requirement for all pools to comply with the Pool Safety Standard by 1 December 2015. This included pools built under previous legislation that did not meet current requirements. If a property is sold or leased, it is required to have a current Pool Safety Certificate issued by a Pool Safety Inspector; also a shared pool such as a motel or body corporate swimming pool is to have a Safety Certificate issued annually.

The Queensland Building and Construction Commission License Pool Safety Inspectors, these inspectors can be either Local Government employees or private persons or companies. Pool Safety Inspectors operate in the same manner that building certifiers operate except that there is no lodgement to Local Government.

It is now being asked that the pool safety inspectors direct their enquiries to the relevant local government (see attachment A) for a response.

Report:

While Local Government has a community Safety Responsibility for pools in its area the Queensland Building and Construction Commission (QBCC) is responsible for pool safety inspector licensing, compliance and disciplinary functions.

The pool safety council was disbanded and the pool licensing and compliance functions were moved to the QBCC on 10th November 2014. As the Licensing body the QBCC charge an annual licensing fee ($286.60 for the 2017/18 financial year) and collect the Pool Safety Certificate fee ($38.10 for the 2017/18 financial year) for each pool safety certificate issued through the portal on the QBCC website. The Pool Safety Inspector upon licence renewal needs to demonstrate that the appropriate number of Continued Professional Development points has been obtained through the year and the inspector has current Professional Indemnity Insurance.

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Agenda – CQROC

It can be clearly seen that the QBCC are the regulatory body over Pool Safety Inspectors and this applies to both Local Government and private pool safety inspectors and is in parallel with the licensing regime set up for building certification.

The pool safety laws in Queensland involve the Building Act 1975; the Building Regulation 2006; the Australian Standards AS1926.1:2007 and AS1926.2:2007 and the Queensland Development Code Mandatory Part MP3.4 Swimming Pool Barriers.

So it can be seen that the legislation can be quite complex, the Building Code alone has 197 clauses relating to swimming pools, and while Local Governments would currently field questions to the general public these are general in nature of which the appropriate Officer would be familiar with. Enquiries from a Pool Safety Inspector however would be more of an interpretation viewpoint as it is expected that they would be familiar with the common technical provisions in most cases. Providing information on an enquiry can be time consuming as it usually requires research and careful consideration of the advice to be given. Although QBCC provide an enquiry service to Local Governments for which we can relay the enquiry to them, this would however require someone’s time and then it would involve passing on the response to the enquirer tying up resources to carry out this process.

There is more than 600 Pool Safety Inspectors listed on the QBCC pool safety website as being licensed in Queensland and while they do not all operate across all Local Government areas the possibility is there for a large number of enquiries to be received.

The legislation is universal across Queensland and there is benefit in the one body providing consistent information rather than each Local Government having to interpret the legislation as they see it.

Conclusion:

Given that the Queensland Building and Construction Commission are the licensing body for Pool Safety Inspectors it would seem appropriate for them to continue the role of providing specific compliance advice to the licensees. Whilst Local Government has a community obligation towards pool safety this shouldn’t extend to the private sector operating as a commercial entity for which the Local Government receives no remuneration, whereas the QBCC receive licensing and certificate fees.

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Agenda – CQROC

ATTACHMENT A

From: Pool Safety [mailto:[email protected]] Sent: Monday, 12 February 2018 9:58 AM To: Enquiries Subject: Pool safety and enquiries from pool safety inspectors (PSIs)

Dear Colleagues

The Queensland Building and Construction Commission (QBCC) and local government have complementary roles in protecting the Queensland community by regulating swimming pool safety.

QBCC maintains the pools register and licenses pool safety inspectors (PSIs).

We also encourage and welcome any opportunity to discuss pool safety matters with you including the pool safety standard.

For a quick response and to assist us greatly with monitoring enquiries, please contact us by using the General enquiries and feedback form link here http://www.qbcc.qld.gov.au/contact-us

From time to time, PSIs also contact us seeking advice about the application of the pool safety standard in particular circumstances.

This email is to let you know that QBCC is now asking these PSIs to re-direct their enquiry to the responsible local government. This recognises the council’s role and sole jurisdiction for pool safety compliance in their local area.

For your information, here is an extract from an email response we forward to licensees, who seek specific compliance advice.

If you are a pool safety inspector seeking technical compliance advice, please contact the relevant local council. Be mindful of your obligation to keep a record of the inspection, and make a note of any advice you receive. The local council will liaise with us directly if required.

We look forward to speaking with you at some time.

Kind regards

Amanda Shaw Principal Pools Investigator Pool Safety Unit

P 139 333

GPO Box 5099, Brisbane QLD 4001

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This electronic message and any attachments may contain privileged and/or confidential information and is intended only for the addressee. Any unauthorised use of this material is strictly prohibited. If you have received this message in error, please notify the sender immediately by return e-mail, delete the message and any attachments and destroy any printed copies. Any views expressed in this message are those of the sender, except where the sender specifically states them to be the views of the Queensland Building and Construction Commission. The Commission does not accept any responsibility for any loss or damage that may result from reliance on, or the use of, the information contained in this message and attachments. The Queensland Building and Construction Commission is a statutory body and is subject to the Right to Information Act 2009 and Information Privacy Act 2009. You must assume that any material sent to the Commission may be accessible by persons other than the intended recipient.

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14 GENERAL BUSINESS

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15 CLOSED SESSION 15.1 Departmental Updates

CLOSED SESSION REPORT

This report is CONFIDENTIAL under Section 275 (1) (h) of the Local Government Regulation 2012 which permits the Council meeting to be closed to the public to discuss:

(h) other business for which a public discussion would be likely to prejudice the interests of the local government or someone else, or enable a person to gain a financial advantage.

16 LATE AGENDA ITEMS

17 CLOSURE OF MEETING

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