DOCSLIB.ORG

The Phoenix Summary Budget 2010-11 Printed on Recycled Paper 325 June 2010

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
The Phoenix Summary Budget 2010-11 Printed on Recycled Paper 325 June 2010 The Phoenix Summary Budget 2010-11 Printed on Recycled Paper 325 June 2010 ii City of Phoenix Council Members and District Boundaries Thelda Williams 602-262-7444 council.district.1 @phoenix.gov Mayor Phil Gordon 602-262-7111 [email protected] Peggy Neely 602-262-7445 council.district.2 @phoenix.gov Bill Gates 602-262-7441 council.district.3 @phoenix.gov Tom Simplot 602-262-7447 [email protected] Sal DiCiccio 602-262-7491 council.district.6 @phoenix.gov Claude Mattox 602-262-7446 [email protected] Michael Johnson 602-262-7493 [email protected] Michael Nowakowski 602-262-7492 [email protected] January 2010 iii City of Phoenix Mayor and City Council Jerome Miller Dale Larsen Acting Deputy City Manager Parks and Recreation Director Phil Gordon Mayor Rick Naimark Mark E. Leonard Deputy City Manager Planning and Development Services Michael Nowakowski Director Vice Mayor Jack F. Harris District 7 Public Safety Manager Lionel Lyons Equal Opportunity Director Thelda Williams Lisa Takata District 1 Executive Assistant to the City Manager Toni Maccarone Public Information Director Peggy Neely Karen Peters District 2 Government Relations Director Neil Mann Public Works Director Bill Gates District 3 Department Heads Donald Maxwell Community and Economic Development Tom Simplot Wylie Bearup Director District 4 Street Transportation Director Danny Murphy Claude Mattox John Chan Aviation Director District 5 Phoenix Convention Center Director Ruth Osuna Sal DiCiccio Debbie Cotton Cultural Affairs Director District 6 Public Transit Director Mario Paniagua Michael Johnson Jeff DeWitt City Clerk District 8 Finance Director Janet Smith Kim Dorney Human Resources Director Mayor’s Office Housing Director Randy Spenla Debra Stark Toni Garvey City Auditor Chief of Staff City Librarian Charles T. Thompson, Sr. Barbara Glaus Chief Information Officer City Council Office Acting Water Services Director Gary Verburg Penny Parrella Cathleen Gleason City Attorney Deputy Chief of Staff Budget and Research Director Chris Hallett Chief Presiding Judge Management Staff Acting Neighborhood Services Director Roxanne K. Song Ong David Cavazos Gloria Hurtado City Manager Human Services Director Ed Zuercher Robert Khan Assistant City Manager Fire Chief David Krietor Deputy City Manager iv City of Phoenix Organizational Chart PUBLIC City MAYOR AND CITY COUNCIL Auditor Finance CITY MANAGER MUNICIPAL COURT Government Relations Human Resources ASSISTANT CITY MANAGER Law EXECUTIVE PUBLIC DEPUTY ASSISTANT TO THE DEPUTY DEPUTY SAFETY CITY MANAGER CITY MANAGER CITY MANAGER CITY MANAGER MANAGER City Budget & Environmental Community Education Aviation Clerk Research Programs Preparedness Family Equal Convention Cultural Human Advocacy Opportunity Center Affairs Services Police Development Historic Housing Services Public Transit Library Public Transit Preservation & Planning & Light Rail Security Information Neighborhood Economic Parks & Technology Services Development Recreation Water Fire Public Works Public Street Information Transportation v vi 2010-11 Summary Budget Table of Contents BUDGET DOCUMENT OVERVIEW ..................................................1 City Clerk and Elections......................................................................87 DISTINGUISHED BUDGET PRESENTATION AWARD .................3 Finance ..................................................................................................88 CITY MANAGER’S BUDGET MESSAGE...........................................5 Budget and Research ...........................................................................89 OUR COMMITMENT TO EXCELLENCE..........................................9 Public Safety COMMUNITY PROFILE AND TRENDS .........................................17 Office of the Public Safety Manager...................................................91 Police......................................................................................................91 BUDGET OVERVIEW Fire .........................................................................................................94 Resource and Expenditure Summary.................................................21 Emergency Management......................................................................96 Financial Organizational Chart – Operating Budget........................26 Family Advocacy Center.......................................................................97 Services to the Community..................................................................29 Criminal Justice Budget Process, Council Review and Input, Municipal Court....................................................................................99 Public Hearings and Budget Adoption...........................................43 Public Defender ..................................................................................101 General Budget and Financial Policies..............................................49 Transportation REVENUE OVERVIEW Street Transportation.........................................................................103 Revenue Estimates ...............................................................................57 Aviation ................................................................................................105 General Funds.......................................................................................59 Public Transit......................................................................................107 Special Revenue Funds........................................................................69 Community Development Enterprise Funds..................................................................................73 Development Services........................................................................111 Planning...............................................................................................112 DEPARTMENT PROGRAM SUMMARIES Housing................................................................................................113 General Government Community and Economic Development.........................................114 Mayor......................................................................................................77 Neighborhood Services.......................................................................115 City Council...........................................................................................78 City Manager .........................................................................................79 Community Enrichment Parks and Recreation .........................................................................119 Deputy City Managers ..........................................................................79 Library..................................................................................................121 Government Relations..........................................................................80 Golf .......................................................................................................123 Public Information................................................................................80 Phoenix Convention Center...............................................................124 City Auditor ...........................................................................................81 Human Services..................................................................................126 Equal Opportunity ................................................................................82 Education and Youth Programs.........................................................128 Human Resources.................................................................................83 International and Sister Cities Programs........................................128 Phoenix Employment Relations Board...............................................84 Historic Preservation Office ..............................................................129 Retirement Systems..............................................................................84 Phoenix Office of Arts and Culture...................................................130 Law .........................................................................................................85 Information Technology.......................................................................86 vii Environmental Services SUMMARY SCHEDULES Water Services.....................................................................................133 1. Resources and Expenditures by Fund Solid Waste Management...................................................................136 2008-09 Actual...........................................................................175 Public Works........................................................................................138 2009-10 Estimate ......................................................................176 Environmental Programs...................................................................140 2010-11 Budget .........................................................................177 Contingencies.....................................................................................141 2. Revenues by Major Source ......................................................178 Debt Service........................................................................................143 3. Expenditures by Department
Load more

Recommended publications
  • DPS Helps Dismantle One of the Largest Human Smuggling Rings In
    Vol. 41, No. 2 'Courteous Vigilance' March/April 2007 Press conference An enormous press conference was held March 29 at DPS' Training Building in Phoenix to announce the indictment of 16 defendants in the breakup of one of the largest human smuggling operations in Arizona's history. DPS, through its work with the multi-agency Arizona Financial Crimes Task Force, played a major role in the case. Among those speaking at the press conference were (from left) DPS Director Roger Vanderpool, Arizona Attorney General Terry Goddard, and Phoenix Mayor Phil Gordon. Other high- profile speakers at the event (not pic- tured) included Phoenix Vice Mayor Dave Siebert and Phoenix Public Safety Man- ager Jack Harris. DPS helps dismantle one of the largest human smuggling rings in state history Large press conference at DPS announcing details of case draws national media attention A large-scale press conference was held migration security was known to be less rig- All the airline tickets were purchased at DPS' Training Building in Phoenix on orous than at Sky Harbor Airport in Phoenix. with cash in Phoenix for one-way travel from March 29 to announce the indictment of 16 The defendants include 14 people who McCarran International Airport in Las Ve- defendants in the breakup of one of the larg- were owners, managers or employees of the gas. est human smuggling operations in Arizona's six travel agencies. "As part of Governor Napolitano's se- history. The two others indicted are alleged to cure Arizona initiative, the Arizona Depart- The demise of the massive human smug- have operated a drop house in Phoenix where ment of Public Safety, while working closely gling operation was the result of a year-long illegal immigrants stayed before being driven with other agencies, continues to pursue investigation by the Arizona Financial to Las Vegas for their flights.
    [Show full text]
  • Phoenix-Urban-Forestry-Plan.Pdf
    Phoenix City Council Phil Gordon, Mayor Thelda Williams, Council District 1 Peggy Neely, District 2 Bill Gates, District 3 Tom Simplot, District 4 Claude Mattox, District 5 Sal DiCiccio, District 6 Michael Nowakowski, District 7 Michael Johnson, District 8 Friends, It gives me great pleasure to present the Tree and Shade Master Plan, which describes the important role trees play in creating a healthier, more livable and prosperous Phoenix. This nation and this state are at an economic crossroad. We can cut and run, or we can work our way through these challenges, by letting cities make the smart investments and good choices that will make the biggest difference and have the most immediate impact. Planting trees and caring for them are two of the smartest investments we can make -- providing shade, reducing energy costs, cleaning the air, reducing greenhouse gases that cause global warming, capturing polluted urban runoff, improving water quality and adding beauty to our neighborhoods. The urban forest is a critical component of our infrastructure – one that increases in value over time. The Tree and Shade Master Plan provides a vehicle in which we can move toward achieving the Green Phoenix Initiative, and will help us become the first carbon neutral city in the country. Phoenix will become a national and global leader in living infrastructure. This will require more than just planting trees; this will require hard work and cooperation among City government, residents, and businesses in our community. It will require commitment from each of us. We all have an important role to play in this effort.
    [Show full text]
  • Downtown Phoenix Campus ARIZONA STATE UNIVERSITY the First 5 Years
    downtown phoenix campus ARIZONA STATE UNIVERSITY the first 5 years Written by Marshall Terrill Foreword by ASU President Michael M. Crow Introduction by Wellington “Duke” Reiter DOWNTOWN PHOENIX CAMPUS | 1 Copyright 2011 by Arizona Board of Regents. All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage or retrieval system, except brief excerpts for the purpose of review, without written permission of the publisher. Published by Office of Public Affairs / P.O. Box 877305 / Tempe, AZ 85287-7305 / 480-965-4980 / Fax 480-965-9233 / www.asu.edu Publisher: Terri Shafer / Photography: Various / Design: Chris Wahl, ASU Public Affairs All images in this book have been reproduced with the knowledge and prior consent of the photographer or owner and no responsibility is accepted by the producer, publisher, or printer for any Infringement of copyright or otherwise arising from the contents of this publication. Every effort has been made to ensure that credits accurately comply with the information supplied. Printed in the U.S. PUBLISHERS DATA Arizona State University – Downtown Phoenix campus: The First Five Years First Printing 2011 SUSTAINABILITY MISSION: A goal of this carefully crafted book was to follow Arizona State University’s mission of sustainability and local efforts. All design and writing was accomplished in-house by the ASU Office of Public Affairs. Printing was completed on environmentally responsible paper at the ASU Print Lab on the Polytechnic campus. FOR EVERYONE: The producers would like to thank you for reading this book.
    [Show full text]
  • CAROL A. POORE, Ph.D. [email protected]
    CAROL A. POORE, Ph.D. [email protected] Phoenix, Arizona, USA Phone: 602-451-6769 SUMMARY An accomplished and visible Business and Nonprofit Executive, Entrepreneur, Community Development Leader and Fundraiser with an outstanding record of success in providing leadership, direction, strategy, collaboration and vision for enterprises at the C-Level; includes creating vibrant communities and transforming nonprofits/businesses/universities through start-up, growth and turnaround. Recognized as a respected, influential leader who drives business growth/fundraising, profitability and culture change using expertise in leadership, strategic planning, capacity building, creating community-based partnerships, health advocacy, research, public policy, branding, marketing, PR/media relations, public affairs, grant pipeline development and management, and community/economic development. An outstanding communicator, relationship and team builder who creates trusted, innovative partnerships. EXECUTIVE COMPETENCIES Business Executive /Nonprofit Leader Strategic Planning/Business Development Strategic Branding/Marketing & PR Business Start-Up/Growth/Turnaround Fundraising/Public & Private Financing Media Relations/Crisis Communications Health Research/Public Policy Clinical Trial Research Management Economic Development Asset-Based Community Development Board Development/Leadership Downtown Urban Revitalization Public Affairs/Administration Grant Development/Management Civic Engagement/Community Leadership MAJOR ACCOMPLISHMENTS As President/CEO
    [Show full text]
  • Views President Michael Crow About Highlights from His Tenure SEPTEMBER 2011 | VOL
    Succeeding at the business of art Softball celebrates national championship 10,000 Solutions initiative puts ideas into action THE MAGAZINE OF ARIZONA STATE UNIVERSITY Cultivating Excellence ASU Magazine interviews President Michael Crow about highlights from his tenure SEPTEMBER 2011 | VOL. 15, NO. 1 IMAGINE WHAT YOU COULD DO WITH YOUR SPECIAL SAVINGS ON AUTO INSURANCE. Upgrade to an ocean view room, buy your monthly commuting pass, donate to your favorite charity…whatever moves you most. As an ASU alum, you could save up to $327.96* on your auto insurance with Liberty Mutual. You could save even more by insuring your home as well. Liberty Mutual—helping people live safer, more secure lives for more than 95 years. Responsibility. What’s your policy? CONTACT US TODAY TO START SAVING &$// 1-888-674-5644 Client #9697 &/,&. LibertyMutual.com/asualumni AUTO &20( ,1 to your local offi ce This organization receives fi nancial support for allowing Liberty Mutual to offer this auto and home insurance program. *Discounts are available where state laws and regulations allow, and may vary by state. To the extent permitted by law, applicants are individually underwritten; not all applicants may qualify. Savings fi gure based on a February 2010 sample of auto policyholder savings when comparing their former premium with those of Liberty Mutual’s group auto and home program. Individual premiums and savings will vary. Coverage provided and underwritten by Liberty Mutual Insurance Company and its affi liates, 175 Berkeley Street, Boston, MA. © 2010 Liberty Mutual Insurance Company. All rights reserved. The official publication of Arizona State University Vol.
    [Show full text]
  • Curriculum Vitae
    CAROL A. POORE, Ph.D., MBA [email protected] 200Phone: 602-451-6769 https://www.linkedin.com/in/carol-poore-ph-d-mba-360b69a/ SUMMARY An accomplished and visible executive and community leader with deep expertise in serving as both chief executive officer and chief philanthropy officer, significantly advancing Higher Education, Education Research Funding, Community Development, Civic Engagement and Corporate Citizenship, Health Care Philanthropy and Innovation, Nonprofit Capacity Building, Public Utilities, Business Start-Up, and Competitive Advantage. Outstanding track record of success in providing senior executive management, fundraising, strategic leadership, partnership development, entrepreneur start-up strategy, program quality improvement and assessment, academic and community partnerships, and vision for enterprises at the C-Level. An outstanding communicator, relationship and team builder who creates trusted, innovative partnerships at local, state, national and international program levels. Leadership track record includes outbound product marketing and transforming nonprofits, businesses, and universities through start- up, growth and turnaround. Recognized for community-based research. Expert in strategic planning, fundraising and alliance building. EXECUTIVE COMPETENCIES • Strategic Planning/Business Development • Higher Education/Nonprofit Leadership • Corporate Social Responsibility • Business Start-Up/Growth/Turnaround • Healthcare Leadership & Fundraising • Grant Development/Management • Strategic Branding/Marketing &
    [Show full text]
  • Governor's Appointments of State Officials and Members of Boards
    Arizona Administrative Register / Secretary of State Semiannual Index GOVERNOR’S APPOINTMENTS OF STATE OFFICIALS AND MEMBERS OF BOARDS AND COMMISSIONS This index contains a listing of all boards that have gubernatorial appointments made by the Governor between January 1 and June 30, 2009. Appointed members continue to serve until their term expires or a successor is appointed. Information on gubernatorial appointments is provided by the Governor's Office of Boards and Commissions and is being reproduced as submitted. 2-1-1, GOVERNOR’S COUNCIL ON Office of Arizona 2-1-1 Online 700 E. Jefferson St., Second Floor Phoenix, AZ, 85034 (602) 417-6980 www.az211.gov Chad Kirkpatrick, Director The Governor’s Council on 2-1-1 was created to implement a multi-tiered response and information plan in the state of Arizona. The Council is chaired by the Governor of the state of Arizona, and in his/her absence, by the Director of the Government Information Technology Agency, each of whom shall have the power to convene the Governor’s Council on 2-1-1. The Council is composed of the following nine members, each of whom is appointed by the Governor, and serve, without compensation, at the pleasure of the Governor: the Director of the Government Information Technology Agency, the director of the Governor’s Office of Homeland Security, the Director of the Department of Economic Security, the Director of the Department of Health Services, the Director of the Department of Environmental Quality, the Director of the Governor’s Office for Children, Youth and Families, the Director of the Department of Public Safety, the Director of the Department of Transportation, and the Director of the Arizona Health Care Cost Containment System.
    [Show full text]
  • Mayor Greg Stanton State of the City Address April 11, 2012 Prepared for Delivery
    Mayor Greg Stanton State of the City Address April 11, 2012 Prepared for Delivery Thank you. Welcome to everyone in the room here today. And welcome to those watching on the Internet – as we live stream the State of the City for the first time. Thanks to my wonderful wife Nicole for your support, encouragement, patience and for being such a dedicated mom to our two young children, Trevor and Violet. As Mayor, I have great teammates on the Phoenix city council. Each has entered public service for all the right reasons and each deserves recognition for what they do for our city – Vice Mayor Michael Johnson, Councilwoman Thelda Williams, and Councilmen Sal DiCiccio, Bill Gates, Michael Nowakowski, Tom Simplot, Daniel Valenzuela, and Jim Waring. As Mayor, I stand on the shoulders of great Mayors who came before me: John Driggs, Terry Goddard, Paul Johnson, Skip Rimsza, and Phil Gordon. Each of you has an outstanding legacy. To the Greater Phoenix Chamber of Commerce – thank you for hosting today, and for being such strong leaders for our community. I want to give a very special welcome to someone. I believe our city needs a renewed commitment to community policing. The people of our city are safest when the Police Department has great relationships with neighborhood leaders, local businesses, schools and churches. That's why when I became Mayor, I knew we needed a Police Chief who shares these values. I believe we found that person. Let’s give a big Phoenix welcome to our new police chief, Daniel Garcia and his wife, Irma.
    [Show full text]
  • From Desert City to Suburban Metropolis: Urban Growth and Environmentalism in Phoenix, 1945-1980 by Nicholas Di Taranto a Thes
    From Desert City to Suburban Metropolis: Urban Growth and Environmentalism in Phoenix, 1945-1980 by Nicholas Di Taranto A Thesis Presented in Partial Fulfillment of the Requirements for the Degree Master of Arts Approved April 2015 by the Graduate Supervisory Committee: Paul Hirt, Chair Karen Smith Philip VanderMeer ARIZONA STATE UNIVERSITY May 2015 ABSTRACT Postwar suburban sprawl resulted in environmental consequences that engendered a backlash from those concerned about the quality life in the places they lived, played, and worked. Few cities grew as rapidly as Phoenix and therefore the city offers an important case study to evaluate the success and limits of environmentalism in shaping urban growth in the postwar period. Using three episodes looking at sanitation and public health, open space preservation, and urban transportation, I argue three factors played a critical role in determining the extent to which environmental values were incorporated into Phoenix’s urban growth policy. First, the degree to which environmental values influenced urban policy depends on the degree to which they fit into the Southwestern suburban lifestyle. A desire for low-density development and quality of life amenities like outdoor recreation resulted in decisions to extend municipal sewers further into the desert, the creation of a mountain preserve system, and freeways as the primary mode of travel in the city. Second, federal policy and the availability of funds guided policies pursued by Phoenix officials to deal with the unintended environmental impacts of growth. For example, federal dollars provided one-third of the funds for the construction of a centralized sewage treatment plant, half the funds to save Camelback Mountain and ninety percent of the construction costs for the West Papago-Inner Loop.
    [Show full text]
  • MARCH/APRIL 2009 • VOLUME 17 • No
    No Uncertain Terms THE NEWSLETTER OF THE TERM LIMITS MOVEMENT • MARCH/APRIL 2009 • VOLUME 17 • No. 2 South Dakota, Montana, Michigan: One Down, Two to Go State Senate Majority leader is not what Bishop wants. Mike Bishop wants a trade. He’ll The Livingston (MI) Daily give Michigan voters a part-time reports: “Michigan’s voters over- legislature (Michigan is currently whelmingly approved term limits one of only 11 states with a full- when they appeared on the ballot time lawmaking body), so long as in 1992, so they might not want to he gets one little thing in return...a totally remove them. But including repeal of legislative term limits. a repeal of term limits as part of a Among the touted benefits of larger bill that includes establish- shortening the legislative session to ing a part-time Legislature and 90 days would be less money spent slashing legislative pay might win on legislative salary and benefits. approval.” Michigan lawmakers are cur- If shortening the legislative Michigan’s Mike Bishop prays for an end session makes sense, it can and rently limited to a maximum tenure to term limits. of eight years. A recent Rasmussen should be proposed to voters with- Reports/Fox Television poll found if the two proposals were posted out requiring them to simultane- that 63% of Michigan voters want separately on the Michigan ballot, ously kill another sensible reform, these term limits to be left alone. thereby allowing voters to judge i.e., term limits. But such poison- Lawmakers would be dealing at and vote on the merits of each bal- least somewhat fairly with voters lot measure independently.
    [Show full text]
  • P R O C E E D I N G S
    111th Congress, 2nd Session House Document 111-132 P R O C E E D I N G S of the 110TH ANNUAL CONVENTION OF THE VETERANS OF FOREIGN WARS OF THE UNITED STATES (SUMMARY OF MINUTES) Phoenix, Arizona August 15-20, 2009 Referred to the Committee on Veterans’ Affairs and ordered to be printed. U.S. GOVERNMENT PRINTING OFFICE WASHINGTON : 2010 57-406 I U.S. CODE, TITLE 44, SECTION 1332 NATIONAL ENCAMPMENTS OF VETERANS’ ORGANIZATIONS; PROCEEDINGS PRINTED ANNUALLY FOR CONGRESS The proceedings of the national encampments of the United Spanish War Veterans, the Veterans of Foreign Wars of the United States, the Ameri- can Legion, the Military Order of the Purple Heart, the Veterans of World War I of the United States, Incorporated, the Disabled American Veterans, and the AMVETS (American Veterans of World War II), respectively, shall be printed annually, with accompanying illustrations, as separate House docu- ments of the session of the Congress to which they may be submitted. [Approved October 2, 1968.] II LETTER OF TRANSMITTAL VETERANS OF FOREIGN WARS OF THE UNITED STATES, KANSAS CITY, MISSOURI March, 2010 Honorable Nancy Pelosi The Speaker U.S. House of Representatives Washington, D.C. 20515 Dear Madam Speaker: In conformance with the provisions of Public Law No. 620, 90th Congress, approved October 22, 1968, I am transmitting to you herewith the proceedings of the 110th National Convention of the Veterans of Foreign Wars of the United States, held in Phoenix, Arizona, August 15- 20, 2009, which is submitted for printing as a House document. Sincerely, Allen “Gunner” Kent Adjutant General III TABLE OF CONTENTS ANNUAL MEMORIAL SERVICE.....................................................
    [Show full text]
  • City of Scottsdale Charter Review Task Force NOTICE and AGENDA 5:00 P.M., Monday, February 1, 2010 City Hall Kiva Forum, 3939 N
    City of Scottsdale Charter Review Task Force NOTICE AND AGENDA 5:00 p.m., Monday, February 1, 2010 City Hall Kiva Forum, 3939 N. Drinkwater Blvd., Scottsdale, AZ 85251 Call to Order / Roll Call - Steven J. Twist, Chair, Susan Bitter Smith, Jim Derouin, Cindi Eberhardt, Alan Kaufman, Charlie Smith, Lisa Johnson Stone 1. Approval of Minutes from the January 11, 2010 Meeting 2. Public Comment Citizens may address the members of the Task Force during Public Comment. If you wish to address the Task Force, please complete a Comment Card and submit it to a staff member. Speakers are limited to three minutes (five minutes if representing groups) to address the Task Force during “Public Comment” time. Arizona State law prohibits the Task Force from discussing or taking action on an item that is not on the prepared agenda. In addition, the Task Force may invite comments from members of the public on any agenda item. 3. Discussion and possible action regarding recommendations to the City Council to add a provision to the City Charter relating to, or further regulating, certain public expenditures or subsidies to private entities. 4. Discussion and possible action regarding recommendations to the City Council revising Article 8, Section 2 relating to contracts for city improvements. 5. Discussion and possible action regarding recommendations to the City Council revising Article 7, Section 1 relating to acts requiring an ordinance. 6. Discussion and possible action regarding recommendations to the City Council revising Article 1. Section 3(b) relating to flood control and drainage. 7. Discussion and possible action regarding recommendations to the City Council relating to Article 15.
    [Show full text]