DIPLOMA IN MARITIME MANAGEMENT & LEADERSHIP

Developing knowledge and skills for existing and aspiring managers to build competence and progress in management

Assessed and roles in the shipping industry. Awarded by DIPLOMA IN MARITIME MANAGEMENT & LEADERSHIP ABOUT THIS COURSE

The ever-increasing focus on the human element Course highlights: in the maritime sector has raised awareness of • Delivered by experts in the need to improve management and leadership the field – Course Director: skills for both sea and shore-based staff. The Darren West Diploma in Maritime Management and Leadership • Duration: 12 Months is a professional development course which aids existing and aspiring managers to develop requisite • Delivery: Distance Learning management skills by exploring, learning and then • Awards: applying best practices. This will ensure they, and North College and Lloyd’s their teams, develop and respond positively. Maritime Academy Diploma: Satisfactorily passing all the assessments will result in the award The Diploma introduces the student to the principles of of a Diploma. Participants are either awarded a pass, merit or distinction depending on the level of their achievement. leadership and management through the tools of self- North Kent College and Lloyd’s assessment and reflective practice, whilst considering Maritime Academy Certificate: theoretical aspects of corporate culture and comparing If you are unable to complete the course, you may be awarded a a students’ own experience of management, leadership certificate acknowledging the assessments you have passed. and organisation dynamics. The course also examines how the relationship between planning and project Ideal for: management are interwoven with the need for effective and appropriate leadership and management skills. The course is ideal for anyone seeking a thorough grounding in methodologies, concepts, tools, At the end of the course students will be better techniques, strategies and practical skills that prepared to manage themselves, individuals and contribute to effective leadership and management teams, setting appropriate targets and facilitating which whilst creating an understanding of how effective working practices. This will enhance effective management can lead to better personal employability and earnings potential and ideal for and team performance. This includes both seagoing aspiring, supervisory or first line managers. and shore-based staff, and is especially relevant for If you’re an existing manager who could benefit from anyone looking to transition their role from operations developing a higher level of management skills, or an to managerial, and especially from afloat to an office aspiring manager this is the course that can help boost environment. your future potential. At the end of the course you The course is ideal for all managers and future mangers will be better prepared to manage yourself, individuals in the maritime industry including: and teams, setting appropriate targets and facilitating • Seagoing ship’s officers and masters effective working practices. Feedback from former students has stated the course subsequently enhanced • Role specialists including crew management their employability and earnings potential, especially executives, surveyors, marine superintendents, from aspiring, supervisory or first line managers. supervisors in port operations and support staff • Shore-based heads and managers • Employees in administration, technical, operations and commercial roles • Trainee managers and supervisors in first-level management roles seeking career enhancement

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What You Will Learn: 1. Analyse, interpret and evaluate concepts and JOIN THE theories in leadership and management. 2. Understand the vocabulary of management accounting and interpret financial information. 3. Discuss and apply effective leadership and management techniques to yourself, COMMUNITY! individuals and teams in the workplace. 4. Discuss the tools/techniques required to translate Get up to date with industry content, news and insights and learn more strategic vision to executable management process about our Distance Learning and the leadership required to achieve success. Courses, Events and Seminars! 5. Apply management and leadership best-practices to different situations, in Search for "Lloyd's Maritime Academy" particular the maritime environment. in the following Social Media Channels: 6. Analyse and adapt existing effective Leadership and Management techniques in an increasingly automated environment. @LMA_DL

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Darren West Darren was a Warfare Officer in the Royal Navy for 21 years which included conducting bridge watchkeeping, seamanship, diving, warfare operations, administration, executive and command roles. In January 2015 he joined Warsash Maritime Academy () as a Senior Lecturer and Course Leader in Maritime Management. During this period, he was awarded an MSc with distinction in Leadership and Management for his project entitled ‘Leadership and Management of Seafarers during the transition from manned to unmanned ships’. Darren moved to Florida in September 2017 to work with his US wife in property development management. Having successfully achieved most of the associated project management during the COVID-19 pandemic, he is now turning his attention back to academia and maritime management as the industry transitions into a post-pandemic future. Before moving to the US, Darren was a Fellow of the Institute of Leadership and Management, a Fellow of the Higher Education Academy and a member of the Institute of Maritime Engineering, Science and Technology.

How You Will Learn: The course is delivered by distance learning, with access to online forums. To support you during your studies the course director is available to help with any subject and assessment issues via the online forum or by email.

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When does it start and how long is the course? The course is 12 months long and the modules are released online, one every month. Please go online to see the next available start date.

What are the entry requirements? A-Level standard or equivalent (High School); or NVQ Level 3 or equivalent; or no formal qualifications but participants who can demonstrate a number of years of relevant industry experience are welcome to apply: Participants will also need to provide a scanned copy of their passport page showing the photo for ID purposes. This can be uploaded to the online application form or emailed to Lloyd’s Maritime Academy at [email protected]

How is the course assessed? Written assignments are submitted online and written feedback is provided by the marker.

How much does it cost? Please go online to www.lloydsmaritimeacademy. com/mml and see the Fees page for full details. An interest-free instalment plan is available. Please contact us for more details.

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INTRODUCTION TO MARITIME UNDERSTANDING AND BUSINESS, MANAGEMENT AND MANAGING FINANCES IN LEADERSHIP A MARITIME BUSINESS Module 1 Module 2

This first module sets the environment in which Management in a commercial organisation the principles of management and leadership requires an understanding of financial terms are to be applied. It introduces the variety and tools. This module introduces the non- of regulatory bodies and the roles required accountant to the financial aspects of company within the associated organisations and management and provides the knowledge companies that both ensure compliance and to understand the associated vocabulary. facilitate the efficient running of the industry. Learning Outcomes: Learning Outcomes: • Interpret a balance sheet. • Describe the difference between a • Understand a Profit and Loss statement. leader and a manager and apply to • Demonstrate how budgets and stakeholders in the maritime domain. budgetary control are used. • Articulate the principles of • Apply ratio analysis appropriately. management and leadership • Demonstrate initial self-assessment Indicative Structure: of own leadership style(s) and • Finance in a Maritime Business management capabilities • Management Accounting Indicative Structure: • Budgeting and Budgetary Control • Introduction to the Course • Working Capital Control • Introduction to the Module • Capital Project Appraisal • The Role of Managers and Leaders • Ratio Analysis • The Roles and Responsibilities of Industry Actors/Stakeholders - Flag, Class, Surveyors, Superintendents, etc. - Corporate Social Responsibility (CSR) - Organisation Safety and Security • Theory and Principles of Management and Leadership • Types of Management Roles - Types/Styles of Leadership

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MANAGING YOURSELF AND DEVELOPING AS A MANAGER Module 3

Self-awareness is central to developing Indicative Structure: effective management and leadership • Situational awareness processing skills. This module introduces the principle (Part 1 - Generic), experience and models of reflective learning, how it effects you • Goal setting, prioritisation, time management, and your employees, and how to use it delegation and performance management to become an effective manager. • Decision making analysis Learning Outcomes: (Part 1- Controlled Environment) - • Develop strategies for improving personal and organisational your situational awareness and that of your employees. • Refine goal setting, prioritisation and time management skills to work effectively. • Become more effective in the workplace through reflective learning processes and improved decision making.

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ORGANISATIONAL PLANNING, MANAGEMENT TOOLS AND TECHNIQUES Module 4

Developing effective management further, Indicative Structure: this module examines company and • Types of cultures (Part 1 - Corporate, managerial dynamics from strategy through Professional, and Societal), to implementation. In particular, it examines the issues associated with and the culture of the organisation and teams the management thereof within, along with the management processes, • Project management processes, tools and techniques used to achieve including work breakdown structures, risk proficient work practices. It conjoins Module assessments (Part 1 - Process), qualitative 3 (Managing Yourself and Developing as a assessments and standard operating Manager) and Module 5 (Leadership and procedures (SOPs) (Part 1 - Process) Teamwork) by considering workload and the effect of stress, and how to balance • Management tools/techniques - including the needs of task, team and individual. lists, mind maps, SMART objectives, Gantt charts, flow diagrams, rosters Learning Outcomes: • Computer software (generic) • Describe what is meant by different related to tools and techniques types of work culture, the impacts • Computer software (specific) related on the work environment and how to the organisation/team such as they can be managed effectively. navigation, logistics, robotics • Understand elementary project • Processes of workload. Workload issues management processes and techniques causing tiredness, fatigue, stress and that are used to manage the scope, mental/physical health problems cost and time of tasks executed. • The effects of workload issues and • Consider how to apply Key Performance solutions achievable by the individual, Indicators (KPI) appropriately to manager or organisation (Part 1 - Generic) improve corporate performance . • Learn how to apply various management tools and techniques to achieve proficient work practices and manageable workloads. • Appreciate workload issues, the causes of stress and how the manager can address these at the corporate, team and individual levels.

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LEADERSHIP AND TEAMWORK Module 5

This module looks at the interface between Indicative Structure: leadership and management by considering • Turning vision into action - transactional how the strategic vision can be executed and transformational leadership successfully. It examines the relationship • Adapting leadership styles to be between different leadership styles/qualities effective - ‘Situational’ Leadership and the resultant effect on teamwork and and ‘Balance and Strength’ achievement of goals and tasks. In particular examining the leader’s power, influence • Leadership - the importance of feedback o and motivation of team members, when (360 ) to continually improve necessary conducting conflict management. • Types of power and their use, types of influence and the effects achieved Learning Outcomes: • Individual and team motivation • Undertake reflective learning to analyse • Team synergy and stages of leadership styles and qualities to determine team development the most appropriate methods for yourself, your team and the situation. • Conflict management • Continue the analysis of the leader’s use of power, influence and motivation on team members responsiveness and performance. • Analyse team composition and development to determine motivated teams and cohesive team effectiveness. • Demonstrate how conflict can be minimised through good leadership and management.

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EFFECTIVE COMMUNICATION MANAGING PEOPLE FOR MANAGERS AND LEADERS (SHIPBOARD AND ASHORE)

Module 6 Module 7

• This module considers the options and A good leader should encourage others techniques available to the leader and to maximise their potential. This module manager to communicate appropriately considers how to attract, promote and retain and effectively. It also examines those people in order to maximise the benefit issues arising from miscommunication to the organisation and the individual. It also and how to avoid them. examines how to performance manage under- achieving staff and disciplinary procedures. Learning Outcomes: • Describe the principle and practise Learning Outcomes: of communication and the inhibitors • Generate a person and job specification. of effective communication. • Discuss the options available for • Describe the effect of voice the leader/manager to develop their tone and body language. teams knowledge and skillsets. • Discuss presentation techniques • Apply performance management for a group setting. techniques and understand disciplinary • Demonstrate how to compile procedures and consider how they reports, file notes, e-mails and might be applied contextually. video conferencing effectively. • Create action plan of continuous professional development (CPD) for self and employees. Indicative Structure: • Communication principles and practise Indicative Structure: onboard and ashore - including connectivity • Recruitment, promotion and retention of digital communication platforms • Building winning teams and developing • Choosing the right communications individuals: processes and methods (Part 2 - medium and using it effectively Applicable to Others), including training • Briefing; speaking and presenting ot groups needs analysis(TNA), coaching and mentoring • Effective writing/communicating - reports, memos, documents, e-mails, video linkages, • Methods and analysis to achieve social media (Part 1 - cognitive application) effective performance management • Appraisals, rewarding good performance and measures available for poor performance • Stages of CPD and action planning

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THE HUMAN ELEMENT IN THE MANAGEMENT IN TOUGH MARITIME INDUSTRY TIMES/ENVIRONMENTS

Module 8 Module 9

Human error accounts for the vast majority This module introduces why businesses must of accidents at sea. This module examines continually evolve in order to remain relevant previously covered generic aspects of and successful. Change management and leadership and management techniques which leadership is central to business success and are then further developed and adapted for the this module examines how to deliver change maritime industry - and in particular at sea. in benign and adverse conditions. It also considers how to motivate staff and how to Learning Outcomes: manage their expectations before, during and • Describe ways to improve after change. Most businesses face hardships situational awareness of maritime and this module considers how to build operations (at sea and ashore). resilience and manage redundancy, grievance • Discuss the differences between and disciplinary procedures. This module also office culture and ship culture. addresses decision making during a crisis.

• Describe and apply the error chain Learning Outcomes: principles and the management required • Describe and apply appropriate to prevent failures and accidents. change management methods and • Apply workload management and SOPs. appropriate leadership measures. • Explain fatigue, stress and health issues • Discuss how building resilience at sea, and how appropriate workload and using influence techniques management and SOPs can aide can lead the organisation and its seafarer’s performance and well-being. employees through change. Indicative Structure: • Apply crisis management techniques • Situational awareness processing (Part to achieve leadership and teamwork 2 - Maritime Specific), differing experience against the odds and make the best and the ‘Shared Mental Model’ decisions to avoid adversity or failure. • Types of cultures (Part 2 - Safety, Just, Indicative Structure: Ship Specific) and the issues associated • Change management theories/methods and the management thereof – including Lewin, ERICA, VUCA • Risk Assessments - Error chains • Preparing the organisation and the employees (Part 2 - Risk Management) for change - leadership transparency and • Application of operational and safety continual expectation management assessments to form SOPs (Part 2 - • Resilience building techniques as other Specific to the Maritime Environment) factors erode confidence and force change • The effects of workload issues and solutions • Methods/techniques to ensure and achievable by the individual, manager or confirm change is for the better organisation (Part 2 -Ship Specific): culture, • Decision making analysis (Part 2- Crisis workload management, fatigue and stress Environment) - personal and organisational

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FUTURE LEADERSHIP AND MANAGEMENT WITH INCREASING AUTOMATION Module 10

This module looks into the recent trends of a Indicative Structure: dispersed work force/working from home and • Blockchains - logistics and cryptocurrency how recent changes to logistic, manufacturing • Logistical hubs - large and small, and retail processes, and ‘greener’ technologies staggered chains and changes in and consumerism will effect leadership and transportation methods and efficiencies management in the future. The module also examines the possible ways leadership and • Changing business practices/small scale management styles and techniques could start-ups changing consumerism and change, or adapt, to increasing automation, consumers not following the previously with less humans in the work force and established ‘rules of business’ methodologies greater use of Artificial Intelligence (AI). • Social Media (Part 2 - Commercial Application/Reaction) Learning Outcomes: • Green consumerism and diverging • Discuss blockchains, logistics dispersion (e.g political ideologies impacting global Amazon), varied manufacturing scale, ‘piggy- business models and the impact on back’ entrepreneurship and social change leading organisations in the future impacting consumerism and vice-versa, and • The impact of COVID and other future how the marine environment has to adapt. ‘leftfield’ impacts on leadership • Discuss crypto currency impact on and management practices business models and the impact of • The holistic challenge of ‘leading’ and cybersecurity on management practices. managing AI systems in the future • Explain the move towards greener technologies and the Corporate Social Responsibilities (CSR) that leaders and managers will have to adhere to. • Discuss how to manage and lead a workforce using technology, computers and AI, and how to use these technologies to manage automation.

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PERVASIVE ISSUES IN MARITIME MANAGEMENT AND LEADERSHIP Case Study

The case study brings together all aspects of the course modules in the submission of a final formal written report. The report RELATED DISTANCE LEARNING will require the student to apply theory COURSES INCLUDE: to practice and to identify and justify Diploma in Ship Management recommendations that will arise from the study.

Learning Outcomes: The leading international professional • Apply knowledge developed during the course development qualification for current & future in order to analyse and determine appropriate ship managers. Essential industry legislation methodologies and techniques that can be and regulation compliance training course by utilised in order to address a stated issue. tutored distance learning over 12 months. • Generate and justify recommendations/ For full details and to apply online solutions that fully address the for this programme visit: subject title/problem/question. www.lloydsmaritimeacademy.com/sm • Present a well-researched report that is comprehensible to an audience with no previous knowledge of the subject area.

Indicative Structure: • Setting the Scene • Description of Requirements • Arguments • Solution • Recommendations

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ABOUT LLOYD’S MARITIME ACADEMY WHY TAKE A LLOYD’S MARITIME ACADEMY COURSE? Lloyd’s Maritime Academy was born from Lloyd’s List. • Accessible – 24/7 availability from wherever Lloyd’s Maritime Academy is the trusted brand for you have an internet connection professional development, working with leading • Flexible – take control of where, when, academic and industry bodies to provide accredited how and the rate at which you study education and training where it is much needed. • Professional – industry leading We are stepping up investment in new learning course directors and tutors management platforms, improved content and learner resources to enhance your • Quality – study the same course used by experience and ensure maximum reward for corporations for internal training the investment you make in your future. • Network – with tutors and like-minded professionals We continue to research new topics to provide you from around the world. Use our online tutorial with the qualifications needed for a successful forum to ask questions and share knowledge career; supporting a safer, cleaner and more efficient shipping industry for decades to come. • Save money – no additional travel or accommodation costs We look forward to welcoming you onto one of our programmes.

ASSESSED AND AWARDED BY NORTH KENT COLLEGE North Kent College is a major UK college based on the River Thames providing further and higher education in the south east of . The College caters for more than 4,500 students across two main campuses, with a wide variety of academic and vocational courses, as well as professional education and training via short courses, part-time study or distance learning. Full-time and part-time higher education programmes and foundation degrees are delivered via a partnership with the . The National Maritime Training Centre at North Kent College is widely recognised within the maritime industry for providing sector-specific training within high quality industry-standard facilities. The College is committed to helping students to achieve their ambition – whether they wish to gain their first job, achieve high-level professional qualifications, change career or prepare for their next promotion. The College takes pride in working in partnership with industry to provide the correct mix of knowledge and practical skills that are required to sustain the workforce. North Kent College is a partner of Lloyd’s Maritime Academy in delivering this course and manages assessment, quality assurance and the award of the professional development Diploma. www.northkent.ac.uk/nmtc

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