CIO Credibility on the Line in the Boardroom Chief Executives Want to Invest in IT but See CIO Role in a Technical Not Strategic Capacity Page 4
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24-30 April 2012 | computerweekly.com CIO credibility on the line in the boardroom CHIEF EXECUTIVES WANT TO INVEST IN IT BUT SEE CIO ROLE IN A TECHNICAL NOT STRATEGIC CAPACITY PAGE 4 Shared IT services save millions POOLED IT RESOURCES OFFER ROUTE FOR PUBLIC SECTOR CIOS TO CUT COSTS PAGE 5 Cloud-scaled database management MICROSOFT CATCHES UP WITH COMPETITORS WITH THE RELEASE OF SQL SERVER 2012 PAGE 14 Highlights from the week online MOST POPULAR VIDEO PREMIUM CONTENT Oracle sues Google for $1bn > Making the cloud work for UK 1 over Android OS enterprises Cloud computing offers businesses Apple criticised for slow a revolutionary model of pay-as- 2 response to Flashback Trojan you-go, on-demand IT services, helping organisations meet growing Scott Thompson and unpredictable capacity and 3 restructures Yahoo performance needs. Discover how IT leaders can weigh the risks and Apple takes novel approach benefits of cloud computing, and 4 to killing Flashback Trojan take steps to engage a reliable and secure cloud services provider in HP losing grip of EDS’s this exclusive resource. Access a 5 Ministry of Defence contract practical six-point plan that helps you easily migrate to the cloud. Schools must replace ICT 6 lessons with business IT > CW500: HMRC CIO Phil Pavitt on IT transformation > Special report on IBM HM Revenue & Customs CIO Phil Pavitt introduced a strategy to reduce the IT IBM is transforming its business to Chant slams CIOs ‘hiding budget by £161m – a target he is well on the way to achieving. In this CW500 take advantage of shifts in the way 7 behind comfort blanket’ video, Pavitt talks to Computer Weekly editor in chief Bryan Glick about HMRC’s technology is used. Strong IT Transformation Programme and the benefits it is delivering for UK taxpayers. globalisation is propelled by a faster Denise McDonagh takes flow of information, making it easier 8 over G-Cloud for businesses to collaborate. The PHOTO STORY computerisation of everything from The top seven mistakes IT kitchen appliances to power lines is 9 executives make making the planet smarter. And customers seek to innovate more HMRC saves £50m with than ever before with technology. 10 SME IE6 upgrade contract > Accelerate time to revenue with infrastructure test optimisation Network infrastructure is the foundation for all applications and services, even in virtualised and cloud computing environments. Today’s businesses rely on that infrastructure in some way for nearly every business objective they have. This creates the need for the entire > Test drive: SQL Server 2012 > Transforming IT at HMRC network infrastructure to have high Get the latest IT news via RSS feed Tim Anderson looks at the enterprise HMRC CIO Phil Pavitt talked to the levels of performance, availability, computerweekly.com/RSSFeeds.htm features in Microsoft’s latest relational CW500 club about IT transformation, scalability and security. database management server. take a look at his slides here. OPINION BLOGS > BATS software bug hits business > Adrian Bridgwater: Hybrid cloud’s big question: will it blend? A software glitch hit the market debut California-based Eucalyptus Systems has coined a new term to describe part of the developer’s of BATS Global Markets, leading the imperative to now help move and migrate (some) cloud computing-driven applications from public company to completely withdraw its cloud infrastructures to new hybrid models. “Blending Clouds” is the firm’s take on emerging usage initial public offering of shares – an patterns and the architectural principals behind this approach. extremely rare and embarrassing event. The software bug that hit BATS > Philip Virgo: Is EURIM about to become the Digital Single Market champion? is just one example of public-facing The draft Data Protection Regulation contains “necessary ambiguities” in order to achieve agreement glitches and outages that negatively on “harmonisation”. Those ambiguities create yet more legal and regulatory uncertainty confusion of impact millions of customers and the type that make it easier to organise cross-border transactions via services based in the USA. The brand confidence. consequences get in the way of the Digital Single Market. > The implications of identity > Kayleigh Bateman: Dear Mr Zuckerberg... where are all the women? assurance for public services Facebook’s all-male board of directors has been the recent target of women’s group Ultraviolet, which The government’s approach to recently launched an anti-sexism campaign against the social media giant. The group, which identity should be based on a trust describes itself as “a new women’s group fighting to expand women’s rights and combat sexism” is framework in which the citizen will be pressuring Facebook to place at least one woman on its board of directors before its IPO. able to choose their identity provider from an open and competitive > Mark Ballard: Proprietary lobby triumphs in first open standards showdown marketplace. In return, government Software patent heavyweights piled into the first public meeting of the Cabinet Office consultation on organisations will be mandated to open standards on 4 April, conquering the meeting ballot with a resounding call to scrap the accept assurances of identity from government’s policy on open standards. Open source and open standards campaigners complained appropriately accredited providers. they hadn’t been invited to the roundtable event. 2 | 24-30 ApriL 2012 Daily news for IT professionals at ComputerWeekly.com the week in IT IT SERVICES & OUTSOURCING PRIVACY & DATA PROTECTION Home Office IT director Denise GCHQ releases Alan Turing McDonagh takes over G-Cloud code-breaking papers Home Office IT director Denise Government intelligence agency McDonagh is to take over the govern- GCHQ has released two 70-year-old ment’s G-Cloud programme when papers by Alan Turing on the theory current incumbent Chris Chant of code breaking. Turing is best retires. McDonagh will combine the known as the father of modern com- two roles at the end of April, ready puter science and his work at Bletch- for the next release of the CloudStore ley Park on the Turing-Welchman online cloud services catalogue Bombe to mechanise the process of launched by Chant in February. breaking the German Enigma cipher. McDonagh is seen as a reformer in The papers discuss mathematical ap- Whitehall IT and is likely to pursue a proaches to code breaking. similar drive as her predecessor. IT TECHNICAL SKILLS BUSINESS APPLICATIONS IT skills shortage a global issue HP losing grip of EDS’s Ministry of Sensor sticker for NFC payments says recruitment firm Hays Defence contract A lack of IT talent is a global issue, HP’s grip on a flagship Ministry of Barclaycard is providing contactless payment on mobile phones using a according to recruitment group Hays Defence deal (MoD) could be weak- stick-on sensor, which it hopes will familiarise consumers with making Information Technology. The recruit- ening after rival CSC took over the contactless payments using near-field communications (NFC) technology. ment specialist has compiled a list of pay and pensions administration The company already offers embedded mobile payment technology through top 10 skills that are lacking globally, services of the Service Personnel and a deal with Orange but believes the free card, known as PayTag, will drive the with IT pinpointed as one of the top Veterans Agency (SPVA). The SPVA take-up of contactless payments. “hard skills” in demand. Hays said contract is part of the Defence Infor- Tom Gregory, head of digital payments at Barclaycard, said PayTag will candidates with knowledge of Java, mation Infrastructure (DII) deal that accelerate the take up of mobile payments because of its simplicity. .Net and C++, as well as IT skills EDS, since acquired by HP, has held specific to individual industries, are since 2005. The overall DII deal is particularly hard to come by. worth about £1bn a year and includes a wide range of services, including IT vacancies in February by sector CLOUD COMPUTING SERVICES training for military personnel. Banks and SAP collaborate on Sector breakdown of permanent and contract IT vacancies in February 2012 cloud platform OPERATING SYSTEMS SOFTWARE Citibank and the Royal Bank of Scot- Microsoft beats analyst Q3 Sector % change on 2011 land are working with SAP to de- estimates with $17.41bn revenues velop a cloud platform that will en- Microsoft has reported $17.41bn in Banking, 1,528 +0.2% able businesses to link their systems revenue for the third quarter of its insurance directly to their banks. SAP’s busi- 772 -1.28% fiscal year, up 7% on the previous and finance ness software expertise and cloud year and beating analyst estimates of technology will harness the business 691 +5.98% $17.16bn. According to the software Retail expertise of the banks as well as their firm, this is a record for third-quarter 78 -3.7% global networks to enable businesses revenue, up 6% from the same pe- to integrate ERP and finance systems riod last year. Operating income was 514 +7.31% directly to banks. up 12% to $6.37bn. Telecoms 95 +1.06% SMARTPHONE TECHNOLOGY DATABASE SOFTWARE Mobile e-commerce soars 254% Media, 445 +11.81% Financial companies leading race new media in the UK to digitisation and creative 152 -0.65% The number of customers using Financial services companies are smartphones to make purchases has significantly ahead of other sectors of Public 165 +27.91% soared by 254% since March 2011, the economy in their take-up of digi- according to research for the IMRG sector 194 -10.19% tal technology, according to research Capgemini e-Retail Sales index. Mo- from Booz&Co. Banks and insurance bile retail has so far averaged 300% companies are investing heavily in Permanent Contract year-on-year growth for the first quar- big data analytics, mobile payments, ter of 2012.