Annualreport2014.Pdf
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FROM THE CHIEF EXECUTIVE OFFICER... It’s All About Quality The Stein Hospice team of Physicians, Nurses, Social Workers, Chaplains, State Tested Nursing Assistants, Bereavement Counselors and Volunteers work tirelessly to make a patient’s final journey not only comfortable but a time of closeness that comes with bringing loved ones together. There are incredible opportunities during this MEDICAL DIRECTORS time of life. These opportunities are seen in James Preston, DO the way we acknowledge and forgive each other… In the way we cherish each other. Andrew Ache, MD This time is all about the patient and the Reagan Bristol, DO people they love and who love them and requires help from each team member. Christina Canfield, MD It is sometimes difficult to quantify the difference made in people’s lives, but it is Dennis Furlong, DO important that care is evaluated and compared to other programs offering similar Lynn Chrismer, MD services. This is the only way a program can know how it is doing and what is Michael McHenry, MD necessary to meet the needs of the people we are privileged to serve. Edward Radatz, DO Larry Robinson, DO The nationally recognized measure of hospice quality is the Family Satisfaction Sara Graham, DO Survey. This tool is sent out to families after a loved one’s death and asks Todd Williams, MD questions that rate the services provided. The questions center on six categories: - Coordination of Care - Attention to Family Needs - Inform and Communicate About Patients - Provide Information About Symptoms MANAGEMENT - Overall Quality of Care Jan Bucholz, MBA, MSN, RN, CHC, Chief Executive Officer - Response to Evenings and Weekends Tamara Zuilhof, Chief Operating Officer Barb Metcalf, BSN, Chief Compliance Officer Stein Hospice uses an outside vendor, named Deyta, to administer the surveys, Rick Hatcher, MBA, Chief Business Development Officer collect and analyze the data and report this data not only to Stein, but also Jane Bruck, Finance Director to Medicare. Part of the analysis of data is comparing Stein Hospice to other Allison Burroughs, SHRM-CP, PHR, Human hospices nationally. In 2014, Stein Hospice consistently exceeded the national Resources Director benchmarks in all categories and we were just notified that we have been Gretchen Franklin, LISW-S, Social Services Director designated with a quality rating of Elite Honors, which puts Stein in the top 10% of Samantha Bechtel, MSSA, LISW-S, ACHP-SW, GC-C, hospices nationally. This is one of the most important awards, our hospice could Chief Clinical Support Officer ever imagine and we believe, reflects this organizations commitment to serving our community in the best way possible. The bond that Stein Hospice enjoys with our Beth Frank, MBA, BSN, CPHQ, Quality and community goes very deep. Without the widespread support of the community we Education Director serve, many of our unfunded programs such as our veterans program, outreach Franklin Swinehart, LNHA, Inpatient Services Director bereavement program, EMDR, Guided Imagery and Sacred Art just to name a Susan Figula, RN, CHPN, Market Development Director few, would not be possible. Each of these programs contribute significantly to the Rev. M. Webster Maughan, Staff Development Director quality of care we are able to provide. Amy Skolnik, Outreach Director JoAnn Didion, LISW-S, Practice Manager Thank you for your trust. Thank you for your support. Thank you for the privilege of serving you. With Love and Repect, 4 5 Based on gifts between 01-01-13 and 12-31-13. DONOR LISTING Bold = Major Donors Italics = Multiple Donations 117th Assault Helicopter Company Daniel & Tamara Almendinger Doug & Jeanne Armstrong Chad & Susan Baker Kelly S. Bartow Vietman Association Jean Alspach James H. Armstrong Ella Mae Baker Marlene M. Bartson A.V.S. Construction John & Nancy Alt Linda Armstrong Gary & Cynthia Baker Tammy & Joe Bartzen AAA East Central Amy Alering, Sheila Altenbernd, Joe Fred & Betty Arn & John & Janet Jerry & Dorothy Baker Theresa Barylski Abbott Laboratories Employee Giving Dato & Danny Marriott Murray Jon & Laura Baker Edward & Sarah Barys Campaign Theodore & Ruth Altfeld & Family Rose Marie Arn Marianna S. Baker Julie Anne Bashore Velma Abbott Althea Order of The Eastern Star #438 Herb Arnett, Bill Thompson & Paul Robert & Frances Baker Roger & Gloria Basil Ability Works, Inc. Manuel & Josephine Amaral & Family Wood Sandra F. Baker Steven & Marna Basil Judith L. Achor Bonny K. Ambos Robert & Marlene Arnett Sharon Baker Eugene & Sally Basilone Dorothy & Caroline Ackerman Nancy Amburn David & Coreen Arnold Teddi Baker Margaret A. Basilone Jim & Nancy Ackerman Walter & Connie Amburn David & Lois Arnold Jack & Donna Bakewell Pat Basilone Lindsay Ackerman American Colors, Inc. Patricia Arnold Frank & Karen Balcerzak Bass Haven Mark, Carolyn, Cara & Brooke American Legion Auxiliary Unit 547 Tim & Anne Arnold Agnes C. Balduff David & Sharon Bass & Patricia & Ackerman American Legion Auxiliary Unit #83 Violet Arnold & Family Carol & Harold Balduff Tom Downton Shirley Ackerman American Legion Auxiliary Unit 154 Artino Ford James & Sherryl Balduff Bassett’s IGA Wilbur & Jennifer Ackerman American Legion Auxiliary Unit No. 3 John Artino Richard & Mary Swanger Balduff Rick & Kathy Bast Dennis & Elizabeth Adam American Legion Auxiliary Victory Art’s Parts Limited Jane “Ida” Baldwin Steve & Linda Bast Kenneth Adamczak Unit #260 Ed Asher Raymond L. Baldwin, Jr. Joseph Batcha Cecelia Adams American Legion Post #41 Ashland Scale Company Cathy Bales John & Rene Batchelor Charles & Carol Adams American Legion Post 114 Mark & Mary Ashley Rebecca A. Ball & Tony Below Don & Eileen Bates Dean & Valerie Adams Steven & Jodi Ames Gary Ashton Willard & Nancy Ballard Robin R. Bates Emery & Vera Adams Amherst Rotary Club Leah Ashton Jane Balogh Judy Bergeman Batesole George G. Adams Myron & Carolyn Amstutz Bernie & Jane Ashyk, Jr. Roger & Becky Balsizer Kathy Batesole Gladys M. Adams Ancora Rita Astolfi Carol L. Baltes Gary & Dianne Bath Janice Adams Jose & Mary Lou Andaverde AT&T United Way - Employee Giving Baltic State Bank John Battle, Jr. Laureen Adams William T. Anders Campaign April Bango Battles Insurance Agency, Inc. Mark & Linda Adams Alice & Charlie Anderson Athens City Early Learning Center Ronald Bango, Sr. Dan & Mary Bauer Michael & Ann Adams Aline Anderson Athletic Club of Sandusky John Baniewicz Doris or Deborah Bauer Kimberly Adderholdt Becky Anderson & Ron Rose Atlas Industries, Inc. Debra Banks John & Barb Bauer & Family Susan A. Addison Deborah Anderson Valerie S. Aubel Mr. & Mrs. Eugene Banky Laraine Bauer Keith & Gwen Addy Delia Anderson & Dorothy Bienz Priscilla Auble Sandy Banky Leroy & Charlene Bauer Bryan & Suzanne Adel Gary & Ruth Ann Anderson Auditor’s Office Ottawa County Barbara Y. Barber Mary Alice & Gary Bauer Shawn Adkins Helen Anderson Augusta Chronicle Linda S. Barber Joyce & Dennis Bauer, Vicki & Roger Kaylene S. Adler Lisa & Sandy Anderson Duane Aumend Phil & Margaret Barbour Knight & Regina Wolfe Advanced Drainage Systems, Inc. Martin S. Anderson Mike Austin Barbs Cast of Characters Robert & Maryann Bauer Anjali S. Advani & Mark A. Kennedy Mitchell & Norma Anderson Miguel & Brooke Avello Mary M. Barcus William & Catherine Bauer Advantage Entertainment, LLC. Paul S. Anderson Tom Avery Bruce & Jenny Barden Anthony & Mary Elizabeth Baum AEC Barrel House, LLC Paul & Tammy Anderson David & Nancy Axthelm Emy, Brianna, Drew & Amy Barkhimer Evelyn & James Baum Aero Corporation Roy W. Anderson John & Katherine Aylsworth Barman Construction & Remodeling, Gerald & Diane Baum Dennis & Jan Affholder Victor & Carol Anderson Tom & Marilyn Aylward LLC Jackie Baum Affordable Step In Showers Daneen Anderton Bob & LaVonne Ayres & Family Douglas N. Barman Janet M. Baum Agape Acres Friends Andrea Obston Marketing Jodie Ayscue Ed & Jeanie Barman Patricia Baum Agape Love Ministries - Women of Communications, LLC Alysan Azman Kim Barman & Family Robert & Jayne Baum & Barbara Endurance Donna & Terry Andres B.P.O. Elks No. #1718 Norbert Barman Baum AgCredit, ACA Lisa Andres Jon & Trudi Baaske & Ernst & Phyllis Richard & Bonita Barna David L. Bauman & Kathy Maurer Cathy H. Agnone Lorene Andres O’Hara Donald & Chirstina Barnard Neil & Grace Bauman Alan & Barbara Ahle Susan Andres Joyce K. Baaske Barnes Wendling Peg & Ron Bauman Danny Ahner Becky S. Andrews Wayne and Carole Babcanec Susan Barnes & Family Walter Bauman Family Rosalyn Ahner Deb Andrews & Lorrie Watkins Mr. & Mrs. David Babcock Dan & Brenda Barnett & Family Baumann Auto Center, Inc. Merle & Marty Ahrens Margaret & Robert Andrews Mr. & Mrs. Kevin Babcock Margo Barnett Bob Baumann Alan Aichholz Roger & Diane Andrews & Family Richard & Alice Babcock & Family Robert & Annette Barnett & Family Terry & Dianne Baumeister Tom & Linda Aigler Katrina Andrijowych Mr. & Mrs. Virgil Babcock Jeffrey & Linda Barnette Eula Q. Baumert Airborne Designs, LLC Mike & Charlotte Andrus Barbara Babinchak Barbara Barnhart Bradley D. Baumgardner & Family Akron Children’s Hospital Angie’s Body & Frame, Inc. Margaret M. Babiuch Martha Barnhart Jackie & Jerry Baumgardner Albert & Olive Schlink Foundation Jeff Anglin Michael & Pat Babiuch Terry & Chris Barnhouse Sarah Baumgardner Kay Albert Jill & Timothy Anglin Rosanne M. Babiuch Butch and Denise Barnum Shane & Michele Baumgardner & Ron & Carol Albert John & Bridget Ansbert Tom & Cheryl Babiuch Jim & Dawn Barnum Family Paul & Carol Albin Richard & Carolyn Ansted Bache & Associates, Inc. Lyle & Janice Barnum, Jr. Don & Ann Baur Dennis