DOCSLIB.ORG

Annual Report & Accounts

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Annual Report & Accounts ANNUAL REPORT & ACCOUNTS FOR THE YEAR ENDING 31ST MARCH 2020 REGISTERED CHARITY NO. 1155225 ANNUAL REPORT & ACCOUNTS MARCH 2020 1 contents Chairman's Foreword 5 About Us 6 Our Vision Our Values Public benefit Governance & Management 8 The Trustee Body New Members of the Team Achievements & Performance 12 Objectives Charitable Activities • The Care Home • The Support Hub Veteran Care Village Project Fundraising Activities Our Supporters Financial Review 28 Income Restricted Fund Expenditure Reserves Policy Investment Powers and Policy Creating a sustainable Financial Future for the Charity Risk Management Statement of Trustees Responsibilities Governing Body 34 Auditor's Report and Full Accounts 38 Broughton House, Park Lane, Salford. M7 4JD 0161 740 2737 www.broughtonhouse.com KEN ASHWORTH @broughtonhouse AGED 96 ROYAL ARTILLERY The Charity is registered with the Charity Commission under charity number 1155225. BROUGHTON HOUSE RESIDENT All assets and land were transferred from the former Unincorporated Charity (number 227864) to the new Incorporated Charity (number 1155225) on 1 April 2014. 2 ANNUAL REPORT & ACCOUNTS MARCH 2020 WWW.BROUGHTONHOUSE.COM 3 FOREWORD I was honoured to be appointed as Chairman of • Independent living apartments - For veterans Broughton House in August 2020. Our previous and/or their families. The independent Chairman, Sir Netar Mallick, retired from the apartment concept combines the freedom of Board in April 2020. Sir Netar had been Chairman independent living with the reassurance that a since 2012 and was instrumental in the planning caring community is close by for help, support and funding of the Veteran Care Village. Sir Netar and friendship. worked tirelessly on behalf of Broughton House and the Board thank him and wish him well for the • Charity and Armed Forces Support Hub - future. offering case managed dedicated support to ex-servicemen & women. 2019/2020 has been a challenging year for everyone. Towards the end of the year, Covid-19, As the only Care Home in the North West the worldwide pandemic, focused our priorities delivering dedicated veteran care; the need to on protecting our Residents and Staff whilst expand and diversify our level of care is paramount continuing to provide excellent 24-hour nursing to meet the growing and changing needs of veterans and residential care in a safe environment. The both now and in the future. challenges have been difficult and very different from anything we have previously known. The Broughton House relies heavily on donations to plight of care homes at this time has been finance the care we provide and to fund the new highlighted in the national press. We continue to Veteran Care Village. We remain ever grateful work hard to ensure the safety and wellbeing of all for the tremendous support from a wide range of in Broughton House at this time. individuals and organisations, not least The Stoller Charitable Trust and the Service Charities. This We are pleased to report that, despite the pandemic, funding is critical and allows us to continue our with very careful planning, and tremendous help work in caring for and supporting our veteran from the Armed Forces, the Residents and Staff community. recently moved across into Phase 1A of the new build, which houses 32 of the planned 64-bedded Broughton House has been providing care to care home facility. veterans for over one hundred years and will endeavour to do so for many years to come. Construction continues and we look forward to Broughton House – Veteran Care Village becoming We trust the content of this report will give you a the UK’s first Veteran Care Village; replacing good insight into the year, the ongoing work of the our existing building with a state-of-the-art Care Charity and our future plans. Village delivering a trinity of services: - • 64 bedded registered nursing & dementia home – Designed to offer the most supportive and dignified environment, the registered care and Commodore P Waterhouse dementia facility will be divided into smaller JACK MAYERS Chairman AGED 93 ‘households’ so each veteran continues to feel at ROYAL ENGINEERS BROUGHTON HOUSE RESIDENT home. 4 ANNUAL REPORT & ACCOUNTS MARCH 2020 WWW.BROUGHTONHOUSE.COM 5 about us WE CARE FOR AND SUPPORT VETERANS AND THEIR FAMILIES Broughton House was originally founded under MISSION STATEMENT the name East Lancashire Home for Sailors and Soldiers in 1916 to care for sailors and soldiers We care for and support veterans and their who had been injured during the First World War. families. The Charity is registered with the Charity OUR VISION Commission under charity number 1155225. All Our vision is that Broughton House – Veteran assets and land were transferred from the former Care Village will become recognised nationally Unincorporated Charity (number 227864) to the as an outstanding provider of residential, nursing new Incorporated Charity (number 1155225) on 1 care and support to veterans and their families. April 2014. OUR VALUES Today, the Charity cares for and supports ex- The Broughton House Team conducts its duties Service Men and Women, and their spouse or civil with PRIDE: - partner, who are in need of care and support. We believe in providing the highest quality of care PASSION and support for all our residents. The following key objectives of the Charity are set out in the RESPONSIVENESS Constitution which governs the Charity: INNOVATION • To provide accommodation, care and support DEDICATION for military veterans who have served in the EMPATHY British Armed Forces, Merchant Navy and their spouse or civil partner. PUBLIC BENEFIT If there are vacancies within Broughton House the The main activities, aims and objectives of the Charity Trustees can admit other persons who are Charity are reviewed annually. in need of care and support. The Trustees, having had regard to guidance on public benefit issued by the Charity Commission, In an effort to raise revenue, applications for confirm that the charitable purposes fall within funding are made to benevolent associations, grant the definitions set out in the Charities Act and, making trusts and funds from voluntary sources to therefore, are for public benefit. supplement fee income. GEORGE SIMMS AND COLONEL PHIL LOYNES, TRUSTEE 6 ANNUAL REPORT & ACCOUNTS MARCH 2020 WWW.BROUGHTONHOUSE.COM 7 governance & management NEW MEMBERS OF THE TEAM - TRUSTEE BOARD THE TRUSTEE BODY BILL ENEVOLDSON GAVIN WILLIAMSON CBE MP VISIT TO BROUGHTON HOUSE Bill is a Chartered Accountant who was a Partner at KPMG for over 20 years. Bill specialised in advising the Public Sector on large capital projects such as the 2012 Olympics, the 2002 Commonwealth Games and the building and funding of the new Wembley Stadium. Since 2013 Bill has been the Chief Investment Officer for the Greater Manchester Combined Authority where he oversees £750 million of investment funds. The Constitution of the Charity provides that the In selecting individuals for appointment as Trustees, Trustee Body shall consist of not less than seven the Board of Trustees must have regard to the skills, and no more than fifteen Trustees. Each Trustee knowledge and experience needed for the effective shall normally serve a term of three years. Any administration of the Charitable Incorporated retiring Trustee shall be available for re-election Organisation (CIO). Ideally the Board of Trustees unless indicating their wish not to be considered should have a diverse range of skills, backgrounds and for re-election. A Trustee who has served for three experience, including service in the Armed Forces, consecutive terms may not be reappointed for a fourth Merchant Fleet, Medical and Nursing, Finance, consecutive term but may be reappointed after an Administration, Buildings and Estate Management. interval of at least one year. Newly appointed Trustees receive induction training relating to the work of the CIO. The Constitution of the Charity governs the appointment of Trustees. The Board of Trustees is The Chief Executive is responsible for the day-to- authorised to appoint new Trustees to fill vacancies day management of the Charity, Home and Armed through retirement, resignation or death of an existing Forces Support Hub and for implementing the policies Trustee. Every Trustee must be appointed for a term agreed by the Trustees. Responsibility for care delivery of three years passed at a properly convened meeting is delegated to the Registered Manager by the Chief of the Trustees. The Board of Trustees usually meet Executive. on a bi-monthly basis. Sub Committees appointed by the Trustee Board comprise: • Finance Committee • Veteran Care Village Committee • Care and Clinical Governence Committee • Appointments Committee FREDDIE FLINTOFF MBE VISIT TO BROUGHTON HOUSE 8 ANNUAL REPORT & ACCOUNTS MARCH 2020 WWW.BROUGHTONHOUSE.COM 9 GOVERNANCE & MANAGEMENT EXECUTIVE TEAM LAURA CARR Laura joined the Broughton House Team in October 2019 after finding her passion for fundraising at the Science and Industry Museum where she worked for four and a half years in the Visitor Fundraiser Team. Laura was promoted to Team Leader within a year and broke targets and records during her time there. Laura is a proud Mancunian and gained a BA (Hons) in History at Manchester Metropolitan University, she has since completed several online courses to expand her knowledge of Medieval History. Outside of her career Laura has a keen interest in writing, photography and tap dancing. JASON GOUDIE Jason served in the Scots Guards from 1988 to 1998, including service in Germany (BAOR), Canada and the United Kingdom and operational deployments. Jason was a police officer with Greater Manchester Police Force from 1998 to 2017. Jason qualified as an Integrative Counsellor using person-centred therapy, Cognitive Behavioural Therapy (CBT) and Transactional Analysis (TA) in 2019 and is a registered member of the British Association of Counsellors and Psychotherapists. Jason joined the Broughton House Support Hub Staff as a counsellor in January 2020. JACK PILKINGTON AND PAM WHITE RGN 10 ANNUAL REPORT & ACCOUNTS MARCH 2020 WWW.BROUGHTONHOUSE.COM 11 achievements & performance OBJECTIVES Enduring strategic objective: TO PROVIDE outstanding, safe and harm free care and support.
Load more

Recommended publications
  • Co-Operative Council
    Oldham a Co-operative council Co-operative Annual Report 2013 From co-operative intent to co-operative delivery A message from Councillor Jim McMahon, Leader of Oldham Council Since launching our Co-operative Manchester energy switching campaign Oldham ambition in May 2011, we’ve saw over 40,000 households sign–up, become the leading pioneer of delivering saving residents an average of £125 change ‘co-operative style’ locally, on their energy bills. The Fair Fares regionally and nationally. Oldham has campaign, which initially secured a become a by-word for innovation and reduction of nearly a third on the cost of that is something of which I could not daily and weekly bus tickets in Oldham, be more proud. But the most important has ultimately seen First Bus reduce their difference is the one being made right fares across Greater Manchester. here in Oldham, through people taking on the challenge of ‘everybody does their bit Locally, we continue to work with our and everybody benefits’ – as individuals, residents and communities to tackle communities and service providers right the challenges we face and to find across the Borough. co-operative solutions together. Local Councillors are key to unlocking the 1 As the Chair of the national Co-operative power and potential of communities, Councils’ Network, which we currently representing them and working jointly host, Oldham is playing the lead role in to address the issues they face. We are developing this thriving movement, which serious about giving residents the chance already has membership from Edinburgh to shape local decisions, evidenced to Plymouth – and the numbers are through our ambitious programme of growing.
    [Show full text]
  • Oldham Borough INPT 2 District Executive Meeting Police Report Failsworth & Hollinwood
    Oldham Borough INPT 2 District Executive Meeting Police Report Failsworth & Hollinwood Oldham Division, Integrated Neighbourhood Policing Report Dates 14th January 2016 –2nd March 2016 Prepared by: O.S.O. 62279 Diane Bradley Date: 3rd March 2016 Not Protectively Marked Report Dates 14th January 2016 –2nd March 2016 Anti-social behaviour Anti-social behaviour (ASB) includes a range of issues. Behaviour can be anti-social because it is capable of causing nuisance or annoyance to both individuals and the wider community. Within the Borough of Oldham we have a strong partnership led approach to tackling ASB and the causes of it preventing it from reoccurring. This partnership approach includes police, local authorities and social landlords. These agencies have wide ranging powers to effectively tackle this problem. REPORT ANTI-SOCIAL BEHAVIOUR BY RINGING 101 Crime Statistics 14.01.16 to 02.03.16 (Black = Last year’s figures 2015 Blue = Current year’s figures 2016 * = increase on last year) ASB Related Statistics Failsworth West Failsworth East Hollinwood & Limeside 14/01/15 – 14/01/16 – 14/01/15 – 14/01/16 – 14/01/15 – 14/01/16 – 02/03/15 02/03/16 02/03/15 02/03/16 02/03/15 02/03/16 Rowdy Or Inconsiderate 57 37 45 51* 67 49 Behaviour Motor Cycle / Mini Moto 2 1 1 3* 3 4* Alcohol Related 24 15 11 19* 26 30* Incidents Youth Related Under 18 25 14 17 30* 30 17* Victim Based Crime Crime Statistics Failsworth West Failsworth East Hollinwood & Limeside 14/01/15 – 14/01/16 – 14/01/15 – 14/01/16 – 14/01/15 – 14/01/16 – 02/03/15 02/03/16 02/03/15
    [Show full text]
  • Competition Announced New Stoller Award Gives Extr
    2 June 2014 April 2014 winner of The Share Foundation’s ‘£1,000 at 18’ competition announced New Stoller Award gives extra opportunities for young people in care in Greater Manchester The Share Foundation is delighted to place the £1,000 award for its April 2014 ‘£1,000 at 18’ competition into the winner’s Junior ISA, set up for her as a result of the Department of Education’s initiative to ensure that every young person in care starts adult life with a financial reserve and an improved ability to handle money. Additionally, thanks to the generosity of the Stoller Charitable Trust and Norman Stoller CBE, there will be an additional set of these awards made for young people in care from the Greater Manchester area, who will also continue to be eligible for the national awards. The £50,000 donation from the Stoller Charitable Trust has also enabled a doubling of the initial Government contribution for all young people in care with Junior ISAs under the scheme from Oldham. The ‘£1,000 at 18’ competition is aimed at those aged 15-17 and requires entrants to state in no more than 250 words how they would make best use of £1,000 when they turn 18. Each month a winner is awarded £1,000 into their Junior ISA. The judging panel was Tracey Bleakley, Chief Executive of pfeg, Ruth Kelly, former Secretary of State for Education and Trustee of The Share Foundation, and Gavin Oldham, Chair of The Share Foundation. They were impressed by the winner’s resolve to achieve the necessary qualifications to become a dental nurse.
    [Show full text]
  • Citylabs Shaping the Future Bringing Great Ideas to Life
    Citylabs Shaping the future Bringing great ideas to life Manchester has always been at the frontline of innovation and in the field of health and bioscience it has new opportunities to shape not only its own future but to improve the world around us for future generations. A unique community of scientists, innovators and entrepreneurs situated in the heart of Manchester’s Rowena Burns innovation district, Citylabs is a joint venture — Chief Executive, MSP development by Manchester Science Partnerships (MSP) and Central Manchester University Hospitals NHS Foundation Trust (CMFT). By using the expertise of the UK’s leading science and technology park operator and one of the UK’s largest leading research hospitals, we create the ideal environment and provide the services and connections for biomedical companies to grow. In collaboration with the NHS and academia, Citylabs provides a home for new health products to be co-created for the benefit of patients and providers. Sir Mike Deegan Together we have created Citylabs as a home for diverse — CEO, CMFT businesses to come together on Europe’s largest clinical academic campus. In this book you can read about the people and organisations that have joined us on the first stage of our Citylabs journey, and also about the greater opportunities which are yet to come. Welcome to Citylabs. citylabs introducing manchester science partnerships 3 Where great At MSP, we know what it takes to unlock the power We create places where of the knowledge economy. science and technology ideas become We have over 30 years’ experience of creating the right businesses can succeed environments and facilities for science and technology by providing the right commercial businesses to thrive.
    [Show full text]
  • Manchester Science Festival
    Manchester Thursday 18 October – Science Sunday 28 October Festival Produced by Welcome to Manchester Science Festival It’s a huge pleasure to introduce this Create, play and experiment with science year’s programme. at this year's Manchester Science Festival. This Festival started life twelve years Experience what it's like to step inside a ago as a small, grassroots event and black hole with Distortions in Spacetime, has grown steadily to become the a brand new immersive artwork by largest, most playful and most popular cutting-edge audiovisual pioneers Science Festival in the country. Marshmallow Laser Feast. Play among gravitational waves and encounter one Here at the Science and Industry of the biggest mysteries of the universe. Museum we’re immensely proud to produce the Festival each year as it is Electricity: The spark of life is our an incredible opportunity to work with headline exhibition for 2018. Explore wonderful partners and venues across with us this vital but invisible force Greater Manchester. All of our partners from its discovery in nature to our continue to surprise us with new ideas high tech dependence on it today. for ways to get more people excited Award-winning data design studio about the science that shapes our lives. Tekja has created a new “electric” installation that captures the sheer On behalf of the wider Festival scale of electricity used in the North community, I would like to extend West. This beautiful and thought- a particularly warm welcome to all our provoking experience will encourage new partners this year, from community you to imagine the new ways electricity interest company Reform Radio to might be made and used in the future.
    [Show full text]
  • CASE STUDY Norman Stoller CBE Kstj DL
    CASE STUDY Norman Stoller CBE KStJ DL Norman Stoller and his team built Seton Healthcare (SSL International PLC), inventors of the tubular bandage, into a worldwide brand and one of Oldham’s biggest employers. Through the Stoller Charitable Trust, he has dedicated over 30 years to philanthropy in the North West and beyond. In the period February 2014 to end of June 2015, The Stoller Charitable Trust pledged just over £47M of which just over £7M has been drawn down. Among numerous honours, Norman was appointed High Sheriff of Greater Manchester 1999/2000, is a Life President of the Oldham Chamber of Commerce, and was granted Freedom of the Borough of Oldham in 2008. He was recently inaugurated into The Langworthy Circle at the University of Manchester, which recognises individuals who have committed over £1 million to the University, and named North-West Business Masters Ambassador 2015. Norman lives with his wife, Sheila, on the shores of Lake Windermere in Cumbria. Q: You registered the Stoller Charitable Trust in 1982 – was that the start of your philanthropy? No, when I was 36 or 37, with very little in my pocket, my friends and I still found time to do things for other people. It wasn’t a question of giving away money, it was about doing things, which is much more important. My next door neighbour started what was called the Frank Salisbury Fund for Needy Children, and a group of us got together with him to help children in need. And when Frank Salisbury died, I was asked to take it over.
    [Show full text]
  • Greater Manchester Cancer
    Greater Manchester Cancer Psychological Support & Mental Health Pathway Board Directory of Psychological Services for People Affected by Cancer in Greater Manchester & East Cheshire Index Page Manchester 1 – 20 Trafford 21 - 25 Bolton 26 - 29 Salford 30 – 36 Stockport 37 – 43 Bury 44 – 48 Tameside 49 – 53 Heywood, Middleton & Rochdale 54 – 58 Oldham 59 – 64 Macclesfield 65 – 71 Wigan & Leigh 72 – 76 Hospices 77 - 93 Greater Manchester Cancer Psychological Support & Mental Health Pathway Board MANCHESTER DIRECTORY OF SERVICES | GM CANCER PSYCHOLOGICAL & MENTAL HEALTH 1 Greater Manchester Cancer Psychological Support & Mental Health Pathway Board Wythenshawe - Macmillan Information Centre Information Required Details Name of Service MacMillan Cancer Support Group (Wythenshawe) Name of Provider MacMillan Cancer Support Group Postal Address Wythenshawe Hospital Southmoor Road Manchester M23 9LT Name Person Debbie Smith Contact details: Phone 0161-291 4876 Email [email protected] Website address https://www.uhsm.nhs.uk/services/macmillan-cancer-information-support-centre/ Psychological Intervention details Is the service primarily set up for patients Yes with cancer? Age of client groups (adult or children) Adult and children Key inclusion / exclusion criteria: For the Hope course (group): 75% of patients must be currently or have been previously under the care of the Wythenshawe Hospital or Withington Hospital. For one-to-one and other groups: patients can only access if they are currently or have been previously under the care of Wythenshawe
    [Show full text]
  • Services Pennine Issue 11
    yourservices your Issue 11 pennine Autumn 2017 TRUST MEMBERSHIP MAGAZINE Launch of our new bereavement centres - p12 Come along to our Open Event and APM on 4 October at Fairfield General from 5.30pm What Has Already Started Social Care Partnership and the opportunity to invest in new We continue with our priorities of the elected Mayor for facilities and services on the site Improvement Plan for the Bury/ Greater Manchester. which can play a role in improving welcome Rochdale, Oldham and North the health and wellbeing of the Manchester Care Organisations to Future of North local population. Dear Member meet the requirements of the Manchester General As part of this, a new £5m CQC. We have successfully Hospital purpose-built Intermediate Care secured a total of £26m for service We are working with Unit is currently being built on the improvement for this and last year. commissioners and providers in hospital site and this will provide The Northern Care Alliance NHS Group With our local NHS the City of Manchester to develop patients, particularly older people, Saving Lives - Improving Lives Commissioners we are identifying a shared vision for the future of the with first class care and support to options for high quality, sustainable North Manchester General Hospital build their independence before e would like to take • Agrees annual operational delivery Introducing the Northern service portfolios for each site, ensuring that the proposed they return home after a hospital this opportunity to plans with each Care Care Alliance hospital
    [Show full text]
  • Project Outcomes Municipal Buildings Phase 1, Blackpool Achieving Several Social Value Targets Was a Key Focus for This Project
    TWENTY SEVENTEEN ANNUAL REVIEW PARKINSON Managing Director Overview “In line with our Business Plan, 2017 proved to be a successful and controlled year for all our › Working with new clients such as the University of Cumbria, construction centres despite an uncertainty within the public sector marketplace. Trafford Council, Glasdon, Hull & East Yorkshire Hospital Some of the key achievements for 2017 include: - Trust and St Peter’s School in York. This equates to £5.5 million in contract value. › Our continued commitment to attracting, recruiting and retaining the construction industry’s next generation through the development of new apprentices and trainees › A strategic approach to Social Value which highlights our across all regions. In 2017 we increased our intake by 30%. commitment for the future. › Our project at Maggie’s, Oldham scooped ‘Project of the Year’ at the North West We have maintained a healthy turnover across each region Regional Construction Awards, amongst many others. This has enabled us to showcase and have continued to successfully delivery several framework our skills for high-end workmanship and our ability to deliver unique projects to a wider schemes for our existing partners. These include Wigan Council, audience. North West Construction Hub, Lancashire County Council and NHS Measured Term Framework with York NHS Teaching Hospitals Foundation Trust. › Our appointment to an additional 3 frameworks with STaR Procurement, NHS London Procurement Partnership and the Blackpool Coastal Housing, as well as the re- Due to all the hard work, focus and commitment from all staff and our supply chain from appointment to the Wigan Council Education Framework.
    [Show full text]
  • News from Friends of Rosie
    Festival raises thousands for Shaun smashes Three Peaks childhood cancer research Challenge The family and friends of five-year-old, A massive well done and thank you News from Friends of Rosie Joshua McCormack, held a fundraising to Shaun Peake who completed the Winter 2019 festival in May, called JoshFest, to mark Yorkshire Three Peaks Challenge in what would have been his seventh April in support of his nephew, birthday. Joshua died from a very rare Jacob. brain tumour in January 2017. Shaun did Jacob and all of us proud by A whopping £3,541 was raised through completing the challenge in 10 hours Making connections to make a difference the event, £1,100 of which has been kindly donated to Friends of Rosie. and 4 minutes raising over £1,000. Said Shaun, “I didn’t realise it would be so tough, but I’m pleased with my time, even though there were moments 2018 was another busy year for Friends of Rosie, as we they have gone on to Said Joshua’s mum, Nicola, “I realised that not all cancer charities are when I thought about getting a taxi home!” continue to widen our network, connect with more make a difference. It transparent, which is why I chose Friends of Rosie. Being mainly a volunteer- is essential to us and led charity, I felt reassured that almost every penny raised would go directly Fantastic effort and a huge thank you to Shaun. corporate supporters, and further raise awareness for to our supporters into funding research.” childhood cancer research in the North West.
    [Show full text]
  • Quality Account Report 2016-17
    Quality Account Report 2016-17 ‘Saving Lives, Improving Lives’ CONTENTS page PART 1 - Statements on Quality 1.1 Statement on Quality on behalf of the Board 2 1.2 Introduction 5 1.3 Purpose of a Quality Account 5 1.4 How the Quality Account was produced 5 1.5 About the Trust 6 PART 2 - Priorities for Improvement and Statements of Assurance from the Board 2.1 Priorities for Improvement 2017-18 8 2.2 Statements of Assurance from the Board of Directors 10 2.2.1 Review of Services 10 2.2.2 Participation in Clinical Audit 13 2.2.3 Participation in Clinical Research 42 2.2.4 Use of the CQUIN Payment Framework 42 2.2.5 Statements relating to the CQC 44 2.2.6 Data Quality 47 2.2.7 NHS Number and General Medical Practice Code Validity 49 2.2.8 Information Governance Toolkit attainment levels 49 2.2.9 Clinical Coding Error Rate 49 PART 3 - Review of Quality Performance 3.1 Quality Improvements at PAHT 50 3.1.1 High-level plan 50 3.1.2 Quality Improvement Programmes 51 3.2 Review of Performance against Priorities for 2016-17 82 3.2.1 Patient Safety Priorities 82 3.2.2 Clinical Effectiveness Priorities 84 3.2.3 Patient Experience Priorities 86 3.3 NHS England Core Quality Account Indicators 88 3.3.1 Summary Hospital Mortality Indicator (SHMI) 88 3.3.2 Patient-reported Outcome Measures Scores (PROMS) 90 3.3.3 Patients readmitted to the Trust within 28 days of discharge 93 3.3.4 Responsiveness to patients’ personal needs 94 3.3.5 Staff recommending the Trust as a care provider to family and friends 97 3.3.6 Patients recommending the Trust’s A&E service
    [Show full text]
  • Annual Review 2018/19
    The Hospital and Library in Manchester Founded by Humphrey Chetham Esq and incorporated by King Charles II Royal Patron HRH Prince Edward, The Earl of Wessex Feoffees “Chetham’s School of Music is Paul Lee DL Chair Alan Torevell Vice Chair Malcolm Edge Treasurer the UK’s leading music school Prof Hannah Barker Dame Alexandra Burslem, DBE and a cultural gem that the whole Dr Stella Butler The Rt. Hon. The Earl of Derby DL country should be proud of.” The Very Reverend Rogers Govender Prof Edward Gregson Richard Morrison, Chief culture writer and Chief music critic, Dr David Hill The Times (2012) Sue Marks Pauline Newman Michael Oglesby CBE DL Philip Ramsbottom Harry Ross Jonathan Aldersley Clerk and Solicitor to the Feoffees School Governors Malcolm Edge Chair Siobain Barnes Carolyn Baxendale Dr Bernadette Brennan Amanda Corcoran Councillor Joan Davies Tanya Dixon Kevin Jaquiss Prof Linda Merrick Pauline Newman Nigel Shepherd Canon Marcia Wall Simon Webb Library Committee Dr Stella Butler Chair Prof Hannah Barker Nicolas Barker OBE FBA Prof Joseph Bergin DLitt FBA Chetham’s Prof Andrew Biswell Long Millgate Nick Brookes-Sykes Manchester Philip Ramsbottom M3 1SB Prof Michael Schmidt OBE FRSL 0161 834 9644 Ceinwen Paynton [email protected] www.chethams.com 2 3 Registered Charity Number 526702 Introduction from the Chair of the Feoffees I am pleased to introduce this report on the activities of the Chetham’s Foundation for the last year. In the following pages, I hope you gain a glimpse of the many and varied activities which have marked our year. Chetham’s Hospital and Library was, of course, established under the Will of Humphrey Chetham and began operation in 1655, although Chetham’s School of Music as we know it now was only established in 1969.
    [Show full text]