yourservices your Issue 11 pennine Autumn 2017

TRUST MEMBERSHIP MAGAZINE

Launch of our new bereavement centres - p12

Come along to our Open Event and APM on 4 October at Fairfield General from 5.30pm What Has Already Started Social Care Partnership and the opportunity to invest in new We continue with our priorities of the elected Mayor for facilities and services on the site Improvement Plan for the Bury/ Greater . which can play a role in improving welcome , and North the health and wellbeing of the Manchester Care Organisations to Future of North local population. Dear Member meet the requirements of the Manchester General As part of this, a new £5m CQC. We have successfully Hospital purpose-built Intermediate Care secured a total of £26m for service We are working with Unit is currently being built on the improvement for this and last year. commissioners and providers in hospital site and this will provide The Northern Care Alliance NHS Group With our local NHS the City of Manchester to develop patients, particularly older people, Saving Lives - Improving Lives Commissioners we are identifying a shared vision for the future of the with first class care and support to options for high quality, sustainable North Manchester General Hospital build their independence before e would like to take • Agrees annual operational delivery Introducing the Northern service portfolios for each site, ensuring that the proposed they return home after a hospital this opportunity to plans with each Care Care Alliance hospital site. We are working changes create the Manchester stay. The unit will have 24 update you on the Organisation; W Our Care Organisations are with our partners in the City of Single Hospital Service and the bedrooms, all with en suite progress we are making in • Develops a standardised operating designed to operate within a new Manchester to develop a vibrant Manchester Local Care facilities, and will have medical and creating our group of hospitals, model on the basis of evidence of Group arrangement which brings future for the North Manchester Organisation as well as support the nursing staff to support people that community and healthcare best practice; together Pennine Acute Trust (PAT) General Hospital site. continued provision of services for have ongoing medical needs services. • Organises spread of best care and Royal. This NHS Group We are designing a single people in the North East Sector. during their rehabilitation. Each of our four Care across multiple sites and is to be known as the Northern ‘shared hospital service’ across North Manchester General Organisations for Oldham, Bury/ locations. Care Alliance NHS Group. Bury, Rochdale and Oldham – Hospital (NMGH) has a vital role to Summary Rochdale, North Manchester and associated with Salford and/or play in in the city and will continue These are exciting times: a Salford now has its leadership Scale Committees in Common Both Trusts will continue to exist and where appropriate, with other to provide hospital services, new name, a new sense of teams firmly in place, led by a The Northern Care Alliance NHS will remain as the employer of staff. partner organisations. including emergency and maternity purpose, and new Chief Officer and consisting of a Group will be one of the largest Although Salford Royal has a Following the successful care, to the local population and investment alongside a Managing Director, Medical NHS organisations in the country. ‘management agreement’ to Vanguard model in Salford, and beyond. commitment to continue to Director, a Director of Nursing, and Together, we serve a population of manage the services of Pennine integrated services in Rochdale, We are planning for it to become work closely with our staff, a Finance Director. Our Care over 1 million people across our Acute, both Trust Boards have we are working with our local an integral part of the new Organisations are responsible for local communities. We bring our communities and our delegated their functions to a commissioners to develop new Manchester University NHS delivering safe, high quality and together over 17,000 staff, manage partners to provide high ‘Committees in Common’ which integrated health and social care Foundation Trust in 12–18 months’ reliable care to the local over 2,000 hospital beds across quality care to our patients. operates the new Alliance. services in each locality. This time. This will extend the benefits communities that they serve. our hospitals, and manage an All of this, together with the includes opportunities for new of the new Trust across the whole operating budget of £1.3 billion. spirit of teamwork which Key Priorities of the models of care in the community of Manchester and will enable us Better Care - The Alliance will use this scale to exists in all of our Care and supporting people at home. to build on the existing expertise at Locally Delivered deliver better patient outcomes Alliance Organisations will enable us We are developing our Service We are also building on the North Manchester in community These new local arrangements and other benefits. to fulfil our crucial mission of digital innovation at Salford Royal care, frailty, chronic disease and place the emphasis for operational Strategy for our Group of Care - with the Global Digital Centre end-of-life care. Saving Lives, Improving management where it matters - in Core Purpose of the Organisations, with five aims: status and £10m funding we will With existing, strong links to Lives. each hospital and locality. They Group • To develop world-class Accountable Care Organisations in spread new digital systems the local community, the NMGH strengthen senior leadership Our Mission Statement that binds each Locality; across all Care Organisations. site also provides us with an support at hospital-level, enabling us all together is: “Saving lives, • To adopt best clinical practice and We are implementing a number better engagement with staff and Improving lives”. We will deliver standardise this at scale, leading of service clinical teams. Compared with the highly reliable care and services, at to consolidation of some changes, such as Major Trauma previous, more remote Trust HQ scale, which are trusted, elements of surgical services; at Salford and High Acuity they are closer to the ‘shop floor’, connected and pioneering. • To continue the delivery of high Centres at Oldham and Salford. understanding the challenges and The Alliance provides the quality specialist services for We have recently received issues staff are facing. These benefits of scale but delivers this Greater Manchester and beyond, confirmation of capital investment teams will also build strong locally through multiple sites. e.g. neuro services, trauma centre monies of £48m for a new clinical relationships with each of our local It has 5 key roles which are not and stroke services; building in Salford and £25m for a health and social care partners, and undertaken at the Care • To establish Group-wide shared new clinical building at The Royal our communities. Organisation level. clinical support services Oldham Hospital. • Develops Service Strategy across • To build strong partnership The Alliance will work with Sir David Dalton the wider population of 1m; arrangements with other providers partners in supporting all of the Chief Executive • Agrees new/replacement to enable reliable, high quality strategies of the GM Health & Jim Potter buildings and equipment; services to be provided, consistent Chairman with changes across GM 3 2 4

membershipGovernors alongwith: news Group Council of Governors. Group CouncilofGovernors. ready itselffortheeventualcreationofa organisations couldberepresented,and members andcommunitiesofboth thinking abouthowthepublicandstaff Royal’s CouncilofGovernorsspenttime A Governors Group Councilof views arereflected atmeetings. wider membershipandensuringtheir important roleinliaisingwiththe services. Governorsalsohavean development ofnewhealthcare strategic issuessuchasthe Council ofGovernorsandadviseon governors willattendmeetingsof the such asaprimarycaretrust. The by oneofthepartnerorganisations, public, patientsandstaffornominated Governors areeitherelectedbythe Role ofaGovernor 2 xNorthManchester 3 xOldham 5 xBury&Rochdale Governors Shadow Public Wales 2 xRestofEngland& 5 xSalford Public Governors The Shadow Group Council of Governors Committee will include all the Salford Royal The ShadowGroupCouncilofGovernorsCommitteewillincludealltheSalfordRoyal In March2017,SalfordRoyal’s Councilof Trust tocreateaGroup,Salford Salford RoyalNHSFoundation ofourexcitingworkwith s part services 1 xCorporateandGeneral 1 xSurgery&Neurosciences Terty Medicine 1 xClinicalSupportServiceand 1 xSalfordHealth&SocialCare Staff Governors 2 xOldham 2 xNorthManchester 2 xBury&Rochdale Shadow StaffGovernors successful candidates willbeannouncedsoon. Governors Committeehavenowfinished andthe re-election orre-appointment. years afterwhichtimetheywillbe eligiblefor will generallyholdofficeforaperiod oftwoorthree of governorswilltakeplaceannually andgovernors community orstaffgroup.Elections tothecouncil own views,butalsotheviewsofpeopleinyour enthusiastic andwillingtorepresentnotjustyour qualifications tobeagovernor. You do needtobe You don’t needanyspecialexperienceor Experience required Elections for the Shadow Group Council of Elections fortheShadowGroupCouncil of Council ofGovernorswillbemadeupof: Governors fromthePennineconstituencies. Royal GovernorsandnewlyelectedShadow committee wouldcompriseofallSalford Group CouncilofGovernorsCommittee.This of Governors,tobeknownastheShadow subcommittee oftheSalfordRoyalCouncil composition; andagreedtoestablisha Governors approvedboldchangestoitsown From 1st April2017,SalfordRoyal’s 1 xSalfordCityCouncil Manchester 1 xUniversityof Apponited Governors 1 xUniversityofSalford authorities) Rochdale &Oldhamlocal Manchester, Bury, 2 xLocalAuthority(from Governors Shadow Apponited future. We alsohave9,425staffmembersnow. members aspossibletoplayanactiveroleinshapinghowtheTrust ismanagedanddevelopedforthe Our membershipcontinuestogrowandwenowhave12,372publicmembers.We arekeenforasmany members public Our Quality AccountReport2016-17 W the Trust websitewww.pat.nhs.uk report. process and followingthepublicationofthis on thefeedbackwereceive,bothduring partner agencies and,mostimportantly, acting listening toandinvolvingthepublic, theyprovide. of services public fromNHSprovidersaboutthequality You candownloadadigitalPDFcopyfrom The aimistoenhancepublicaccountabilityby Accounts are annual reports to the tothe Accounts areannualreports fortheTrust.Account report Quality e havepublishedthe2016-17Quality

Rest ofEngland Oldham andTameside Manchester andSalford Bury, Rochdale,BoltonandRossendale

‘Saving Lives, Improving Lives’ Improving Lives, ‘Saving

2016-17

Report

Quality Account Account Quality

3,489 2,424 6,009 442 5 Improvement Plan – North Manchester General Hospital your services Care Quality Commission New £5m Intermediate Care Unit

re-inspection onstruction work is well The unit will be low-rise in The new unit will support underway now on the design and have a welcoming patients who do not require, or ollowing the CQC’s Cnew purpose-built 24 homely feel for patients with a no longer need, specialist acute published report in bed community Intermediate sunken communal garden and a hospital care and treatment, but FAugust 2016, the Trust Care Unit situated in the mock apartment to help patients who do still need support within has made good steady grounds at North Manchester adjust to home life again. It is a community setting. The unit progress on implementing the General Hospital, which will being built on an old overflow will offer patients support in the Trust’s Improvement Plan with help ease bed blocking and car park to the North of the transition period between illness particular focus on supporting support elderly patients being hospital site. and recovery. staff and stabilising our fragile ● Successfully interviewed ● Strengthened leadership discharged from hospital. services. supernumerary shift across our maternity The unit is a joint partnership Workforce recruitment and coordinators to start in Jan services and have employed between the Trust which runs retention continues to be a key 17 58 new midwives the hospital, its healthcare component and driver to the ● Secured 44 new Nursing ● Agreed collaborative commissioner Manchester sustainability of our fragile Associate posts who will working with St Mary’s Health and Care Commissioning services. The Trust is putting a join the Trust in Jan 17 Hospital (Manchester) to Group (MHCC), and Manchester huge amount of effort in ● Recruited 149 health care support our maternity staff City Council. The cost of the recruiting staff into key areas. support workers and at North Manchester new unit is expected to be Our priority is to ensure these progressed recruitment of General Hospital around £5 million and will open key services including; A&E, 70 more health care support ● Strengthened nursing by December 2017. medicine, maternity, paediatrics workers standards by introducing a and critical care are fully ● Strengthened medical cover standardised performance supported, are safer, more and increased presence of Nursing Assessment and reliable, more efficient and senior doctors at our A&E Accreditation System effective. department at North (NASS) to support nurses on £500,000 investment in specialist Over the last six months the Manchester General our busy wards Trust has: Hospital with support from ● Introduced an improvement radiology room at North ● Increased focus on neighbouring Trusts learning collaborative with recruiting more permanent ● Enhanced GP and primary staff looking at quality of staff in maternity services, care input directly into the care and management of Manchester General Hospital critical care and paediatrics A&E department at North deteriorating frail and elderly ATIENTS are set to A new Toshiba Ultimax-I TV-like monitor so that the body ● Increased and strengthened Manchester General and patients benefit from better fluoroscopy machine has been part and its motion can be seen ● skills and leadership of enhanced our community Developed a targeted Pquality images and installed and the room has been in detail. As an imaging tool, nursing across all our wards care services provision recruitment campaign for reduced radiation dose as a redecorated and remodelled to fluoroscopy allows physicians to 100 band 5 and 6 nurses result of a £500,000 provide an extra door into the look at many body structures investment in a specialist room to avoid staff being including the skeletal, digestive, Our Improvement Plan is monitored by the Improvement Board and discussed monthly at the radiology room at North irradiated. urinary, respiratory and Trust’s public Board meeting. It is publicly available on our website. Manchester General Hospital. Fluoroscopy is the study of reproductive systems. We are expecting the CQC to visit us and carry out its formal re-inspection of Pennine Acute The fluoroscopy room has moving body structures, similar and our services any time from the beginning of September. The CQC will undertake a number undergone a make-over and had to an x-ray movie. A continuous of unannounced and announced visits across all of our sites as part of the re-inspection process. The 10 year old equipment replaced beam is passed through the CQC will inspect our services under a combination of both the old and new regulatory framework. and updated to the latest body part being examined with Again, this will involve groups of inspectors speaking with staff, patients and our stakeholders. This is models. the beam then transmitted to a an opportunity to demonstrate and speak positively about the improvements and progress that has been made at ward, departmental and service level since March last year.

7 6 your services The Royal Oldham Hospital The Royal Oldham Hospital your services New Maggie’s cancer support Blood Counts charity fund centre opens he Mayor of Oldham to facilities to assist staff at The buy to boost the charity funds. Councilor Derek Royal Oldham Hospital to The hematology unit treats The Centre was officially will see the provision of an new cancer support Heffernan joined staff, provide the highest standard of patients with chronic long term opened by principal donor to the additional CT scanner and T centre has opened in patients and volunteers at care to patients. blood disorders and blood Centre and founder of The building works within the Athe grounds of The The Royal Oldham Hospital’s The Mayor completed a tour cancers in the integrated day Stoller Charitable Trust, Sir radiology department to provide Royal Oldham Hospital – hematology unit on 21 March of the unit and cut a cake which case and 22 bedded inpatient Norman Stoller and Maggie’s extra radiologist offices and Maggie’s Oldham. to officially launch the was decorated with the Blood unit. Most patients attending Chief Executive Laura Lee. improved facilities in the The centre opened on Friday 9 hospital’s new Blood Counts Counts charity logo which was the department are receiving interventional day-case unit.New June 2017 and is now up and charity fund. shared with patients and chemotherapy and can be in running providing free emotional, £1m investment in facilities will include a new CT Raising money for the unit, relatives on the unit. Blood hospital for prolonged periods practical and social support to additional CT scanner scan room and control room which is housed on ward F11 at Counts cupcakes were also of time combined with people with cancer and their which will have direct access to the hospital, the fund will be sold in the Café Royal numerous day case families and friends. The Royal Oldham Hospital the Emergency Department for used to purchase additional restaurant at The Royal Oldham attendances. Maggie’s Oldham has been has installed a new additional the urgent imaging of their equipment and enhancements Hospital for staff and visitors to designed by acclaimed state-of-the-art CT scanner which patients, meaning that there will architect’s dRMM and was will bring a wide range of be a 30 minute maximum wait developed by Maggie’s working benefits to patients and from referral within the in partnership with the Trust to clinicians.Over £1.2 million is emergency department to the Artwork by Waterhead Academy enhance the cancer care and being spent at the hospital which patients undergoing their scan. support already on offer. students goes on display

group of Year 11 GCSE space at the hospital in which it of the design process inclusive Art Students from will be permanently displayed, as of working to an initial brief, AWaterhead Academy in an artwork that flows down the combining a range of freehand Oldham have created a space, inviting visitors to explore drawings, along with ICT fantastic piece of artwork to its detail and the hospital graphical designs through to brighten up the main corridor beyond. visiting their completed work at at The Royal Oldham Hospital. Students undertook all stages the Royal Oldham Hospital. The students aged 15 to 16 years of age took part in a series of workshops with artist Rob Vale to create “Cephalopod” - a huge series of circular sections cropped from drawings and paintings they had created in advance. In pairs, the students digitally created individual tentacles, bringing all of the many elements together in single octopus form. The image was designed specifically for the corridor

9 8 your services Fairfield General Hospital Rochdale Infirmary your services Fairfield General and Greater Urgent Care Centre is the best Manchester hospital stroke services performing in the region now best in England New pilot is set to improve things further for patients he Greater Manchester pathway in the country with all SSNAP rates stroke services Stroke Operational stroke patients having access to and rated Fairfield General hile queues are admissions TDelivery Network have care rated as ‘A’ (the highest Hospital’s Stroke Unit, one of building up at A&Es throughout had their improvements available rating) by The Sentinel three specialist stroke units in Wup and down the Heywood, recognised nationally with Stroke National Audit Greater Manchester, as the best country the situation at the Middleton and three of Greater Manchester’s Programme (SSNAP). This in England out of 228 units Urgent Care Centre (UCC) at Rochdale. units including the specialist reflects the transformation nationally. It was closely followed Rochdale Infirmary couldn’t be The new pilot Primary Stroke Unit at stroke services have undergone by Salford Royal, also a specialist more different, with a scheme, which Fairfield General Hospital in in Greater Manchester in the last stroke unit, in second place and staggering 98 percent of started in Bury, now placed in the top 10 two years ensuring patients have General’s stroke unit patients seen, treated and November in England. access to better quality hospital fourth. either admitted or discharged 2016, provides Greater Manchester now has care and timely specialist in under 4 hours in November an emergency the best scoring hospital stroke treatment. 2016, beating the government response who have access to specialist standard by three percent. In vehicle manned by a multi- services for patients i.e. November there were 3,975 disciplinary team of healthcare pharmacy\medication support, Mayor of Bury opens new MRI unit attendances. professionals that goes out in social care, access to a local GP This is an impressive feat on the community to people’s and enhanced diagnostics. The new magnetic The new installation means Investment in the new its own merit, however, health homes. team respond to emergency resonance imaging that Bury residents will no longer scanner supports the Trust’s and social care staff within the Known as HEATT (Heywood calls and assess and treat people A(MRI) unit at Fairfield have to travel to Rochdale strategy for providing dedicated community team are convinced Middleton Rochdale Emergency in their own home and where General Hospital in Bury was Infirmary to be scanned. It will specialist stroke services at things are going to get even Assessment & Treatment Team) safe, maintain them in their own officially opened by His be used for all Trust inpatients Fairfield General Hospital as it better now that a new pilot this consists of a senior home in a ‘virtual bed’ or Worshipful the Mayor and and outpatients, and Bury GP will allow clinicians to make a scheme is up and running, which paramedic and an advanced community setting. The Consort of the Metropolitan patients. quicker stroke diagnosis. supports improved patient care nurse practitioner from the local feedback from patients so far Borough of Bury, Councillor and avoids unnecessary hospital Urgent Community Care Team has been fantastic. Mike Connolly and Mr Ian Hargreaves. The Trust has invested over Eight new day surgery and £2.2m on the new scanner and subsequent building work to house it. The unit contains a new operating theatre beds open state-of-the-art MR scanner he Day Surgery and not need transferring to another Rochdale Infirmary will help which will provide images for Operating Theatre hospital. relieve bed pressures and around 6,000 patients a year. TDepartment at Rochdale Before these new beds if a reduce cancelled operations at Housed in a brand new unit Infirmary has opened eight Rochdale Infirmary patient the Trusts other hospitals in which is accessed via the new 23 hour post operative needed a long recovery, some North Manchester, Oldham and radiology department at the front beds. further observation or monitoring Bury. The new 23 hour beds will of the hospital, the new These new beds mean that after an operation, they were also reduce time and costs for equipment scanned its first Rochdale Infirmary patients will transferred by ambulance to the ambulance service, freeing patient in mid-December. stay in one department from another of the Trust’s hospitals. up ambulance crews to attend admission to discharge and will Opening eight new beds at local emergencies.

11 10 12 making the headlines following services: families bereavementtrainer. are alsoplanstorecruitachildrenand trained BereavementSpecialistNurse.There Chalmers Keddiebuilding. Entrance andtheOldhamcentreisat Entrance 3,theRochdaleCentreatMain Hospital. TheFairfieldCentreislocatedat Quad areaatNorthManchesterGeneral General Officeonthemaincorridorin North Manchesterislocatedoppositethe one. and familiesfollowingthedeathofaloved greatly improvetheexperienceofpatients Offices ateachhospital.Thenewcentreswill issues werehandledthroughtheGeneral bereavement serviceandall centres openingwedidnothaveadedicated May, JuneandJuly. Centres openedin Bereavement The SwanSuite Rochdale Infirmary. Hospital and Fairfield General Oldham Hospital, Hospital, TheRoyal Manchester General opened atNorth F Manchester CareOrganisations Oldham, Rochdale&BuryandNorth New BereavementCentresOpenat and SystemRolled Out 31 NewMidwives Recruited andNewEquipment helped womendeliver 9,785babies. maternity departments. Lastyearthemidwivesworking acrosstheTrust caredforand midwives toensurewedeliverthe highestqualitycaretowomenandbabiesontheTrust’s Each Bereavement Centre will offer the Each BereavementCentrewillofferthe The centreswillbestaffedbyafully The SwanSuiteBereavementCentreat Prior tothenew A significantinvestmentover£1.5m hasbeenmadebythe Trust torecruit 31new Centres have Centres have Bereavement our brandnew • • • • • •

spiritual careresourceboxes. boxes, andwedding,birthday, celebration, for relativestostayovernight,memory patients andfamilies,forexamplez-beds 24 hoursadaysevendaysweekfor Bereavement resourcesforstafftoaccess the BereavementSpecialistNurse receive afollowupcallasappropriatefrom information aboutcareafterdeathand All familieswillreceivethecorrect hair will includehand,footprintsandlocksof mementoes fromtheirlovedone,which Families willgetofferedthechoicefor of placedeath Equitable caretoeverypatientregardless patients andtheirfamilies Compassionate careeverytimefor unexpected expected, aswellwhendeathis patients andfamilieswhendeathis The provisionofbereavementsupportto

monitoring is carried out to keep monitoring iscarried outtokeep archive data. labour, withtheabilitytodigitally high riskpregnanciesduringtheir management ofwomenwith system tosupportthe provides afetalmonitoring in theK2medicalsystemwhich Hospital. ManchesterGeneral North Royal OldhamHospitaland the maternityunitsatThe period hasbeeninstalledat during theirmother’s labour A North ManchesterGeneralHospitals safety duringlabouratTheRoyalOldhamand New electronicfetalheartmonitorstoimprove S Pennine AcuteHospitals&SalfordRoyal Experts todriveresearchforwardat Andy King and Dr David Rog as Andy KingandDrDavidRogas Research Lead,withProfessor Phil KalraisthePrincipalClinical Manchester. million populationinGreater the Trusts andthewider3.2 people intheareacoveredby benefit boththe1.3million out highqualitystudiesto supporting colleaguestocarry amount ofresearchand play keyrolesinincreasingthe Clinical ResearchLeadsandwill hospitals. and PennineAcuteNHS Electronic fetal heart Electronic fetalheart Over £300khasbeeninvested At Salford Royal, Professor At SalfordRoyal,Professor They havebeenappointedas forward at Salford Royal atSalfordRoyal forward to driveresearch are even leadingexperts babies’ heart rates rates babies’ heart which willmonitor new electronicsystem involves a sensor being involves asensor being mother’s contractions. frequency andlengthofthe other sensormeasuresthe baby’s heartrate,whilstthe uses ultrasoundtocheckthe mother’s abdomen.Onesensor place withelasticbeltsonthe two sensorswhichareheldin out externallywhichinvolves delivered bycaesareansection. intervention beingmadeor problems whichmayresultinan or isencounteringsome baby iscopingwellwithlabour is agoodwayoftellingifthe track ofthebaby’s heartrateand will be able to share their will beabletosharetheir Acute andSalfordRoyal,they shared serviceacrossPennine care. Andbecauseresearchisa improve patienttreatmentand running highqualitystudiesto many decadesofexperience Antoniou respectively. Ustianowski andDrGeorgios Oldham HospitalareDrAndy General HospitalandTheRoyal Leads forNorthManchester Rochdale Infirmary. General HospitalinBuryand Research LeadsatFairfield Raw arejointPrincipalClinical Senior ClinicalResearchLeads. Internal fetal monitoring Internal fetalmonitoring The monitoringcanbecarried Together, thesevenhave The PrincipalClinicalResearch Dr JimmyLimdiandJason and children. outcomes andsafetyforwomen programme ofimproving package, andispartofawider of equipmentandasoftware service includesalargeamount General Hospitalmaternity Hospital andNorthManchester purchased forTheRoyalOldham to monitoritsheartbeat. then attachedtothebaby’s scalp into heruterus.Theelectrodeis the sensorputthroughhercervix and athinwire(electrode)from attached tothemother’s thigh (Dr Ustianowski). including HIVandviralhepatitis (Dr Rog),andinfectiousdiseases neurology andmultiplesclerosis Parkinson’s disease(DrRaw), Limdi), geriatricmedicineand inflammatory boweldisease(Dr gastroenterology and vascular surgery(DrAntoniou), neurosurgery (ProfKing), kidney disease(ProfKalra), Royal. Rochdale InfirmaryandSalford Manchester General,Fairfield, – theRoyalOldham,North researchers from all thehospitals expertise withupandcoming Their specialties include Their specialtiesinclude The new equipment The newequipment 13 Pregnant women and new mums invited to NHS Maternity Whose Shoes? Listening event on 19 October Staff IDWIVES at The Oldham | Bury & Rochdale | North Manchester Royal Oldham Awards MHospital, Rochdale Infirmary and in the community are inviting Nominations are pregnant women and those who have recently now open! experienced local maternity services to attend a Maternity listening engagement event, called ‘Whose Shoes?’ Closing date for nominations - 8 October The event will be held on Thursday 19 October between 12 midday and 3pm at the Oldham Civic Centre, Rock It’s your opportunity to Street Resource Centre on West important we continue to listen who have experienced our Street in Oldham. to those who use our maternity services can we really put The event is open to anyone services or work with our staff ourselves in their shoes and nominate our superstars who is pregnant, had recent so that we can find ways to understand what is important to experience of maternity services, improve the experience women them and how we can further Staff Awards for the Oldham, Bury/Rochdale and North Manchester Care or who works closely with and their families have when improve our services and the Organisations will recognise staff who go that extra mile for patients or colleagues, maternity services across accessing maternity services. patient experience, ensuring Oldham or Rochdale borough. “Our staff are committed to they are safe, responsive and are an inspiration to others and display our values in everything they do. Anyone interested in helping women deliver over family centred.” attending should contact 5,000 babies each year at our The Royal Oldham Hospital Samantha Whelan, the Trust’s maternity unit at The Royal also receives regular feedback Patient Experience Midwife, on Oldham Hospital and out in the via the NHS Friends and Family Patients' Choice Award 0161 656 1851 or email at community. Only by speaking survey and also through the We are seeking nominations for the Patients’ Choice Award as part of our Staff [email protected] with new mums, those women Trust’s Maternity Listening & Awards 2017. The award gives members of the public the opportunity to say Samantha said: “It is really who are pregnant and those Action Group (MLAG). ‘thank you’ and publicly recognise the outstanding care and treatment given to either them or a relative or close friend. You are invited to nominate any nurse, doctor, midwife, therapist, receptionist or other member of staff or team, including volunteers. The nominee will have shown exceptional patient care; this Dates for your diary could be great kindness, professional expertise or expert patient care. All Medcines for Members sessions are free and open to all members, but we do ask that you reserve your place byemailing Angela Greenwood, Membership Manager [email protected] or calling Angela on 01706 517302. Please let us know if you have any special requirements.

Date Time Event Venue 3.00 03.10.17 Open Event and Annual Public Meeting Salford Royal NHS Foundation Trust – 7.30pm 3.00 Fairfield General Hospital, 04.10.17 Open Event and Annual Public Meeting – 7.30pm Education Centre, Bury 05.10.17 2 – 3pm Nutrition and Dietetics - free talk Fairfield General Hospital, Bury 10.11.17 2 – 3pm Eye Conditions - free talk Fairfield General Hospital, Bury 21.11.17 2 – 4pm Dinwoodie Centre (Simulation Suite) Tour The Royal Oldham Hospital

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