ANNUAL REPORT & ACCOUNTS FOR THE YEAR ENDING 31ST MARCH 2020 REGISTERED CHARITY NO. 1155225 ANNUAL REPORT & ACCOUNTS MARCH 2020 1 contents Chairman's Foreword 5 About Us 6 Our Vision Our Values Public benefit Governance & Management 8 The Trustee Body New Members of the Team Achievements & Performance 12 Objectives Charitable Activities • The Care Home • The Support Hub Veteran Care Village Project Fundraising Activities Our Supporters Financial Review 28 Income Restricted Fund Expenditure Reserves Policy Investment Powers and Policy Creating a sustainable Financial Future for the Charity Risk Management Statement of Trustees Responsibilities Governing Body 34 Auditor's Report and Full Accounts 38 Broughton House, Park Lane, Salford. M7 4JD 0161 740 2737 www.broughtonhouse.com KEN ASHWORTH @broughtonhouse AGED 96 ROYAL ARTILLERY The Charity is registered with the Charity Commission under charity number 1155225. BROUGHTON HOUSE RESIDENT All assets and land were transferred from the former Unincorporated Charity (number 227864) to the new Incorporated Charity (number 1155225) on 1 April 2014. 2 ANNUAL REPORT & ACCOUNTS MARCH 2020 WWW.BROUGHTONHOUSE.COM 3 FOREWORD I was honoured to be appointed as Chairman of • Independent living apartments - For veterans Broughton House in August 2020. Our previous and/or their families. The independent Chairman, Sir Netar Mallick, retired from the apartment concept combines the freedom of Board in April 2020. Sir Netar had been Chairman independent living with the reassurance that a since 2012 and was instrumental in the planning caring community is close by for help, support and funding of the Veteran Care Village. Sir Netar and friendship. worked tirelessly on behalf of Broughton House and the Board thank him and wish him well for the • Charity and Armed Forces Support Hub - future. offering case managed dedicated support to ex-servicemen & women. 2019/2020 has been a challenging year for everyone. Towards the end of the year, Covid-19, As the only Care Home in the North West the worldwide pandemic, focused our priorities delivering dedicated veteran care; the need to on protecting our Residents and Staff whilst expand and diversify our level of care is paramount continuing to provide excellent 24-hour nursing to meet the growing and changing needs of veterans and residential care in a safe environment. The both now and in the future. challenges have been difficult and very different from anything we have previously known. The Broughton House relies heavily on donations to plight of care homes at this time has been finance the care we provide and to fund the new highlighted in the national press. We continue to Veteran Care Village. We remain ever grateful work hard to ensure the safety and wellbeing of all for the tremendous support from a wide range of in Broughton House at this time. individuals and organisations, not least The Stoller Charitable Trust and the Service Charities. This We are pleased to report that, despite the pandemic, funding is critical and allows us to continue our with very careful planning, and tremendous help work in caring for and supporting our veteran from the Armed Forces, the Residents and Staff community. recently moved across into Phase 1A of the new build, which houses 32 of the planned 64-bedded Broughton House has been providing care to care home facility. veterans for over one hundred years and will endeavour to do so for many years to come. Construction continues and we look forward to Broughton House – Veteran Care Village becoming We trust the content of this report will give you a the UK’s first Veteran Care Village; replacing good insight into the year, the ongoing work of the our existing building with a state-of-the-art Care Charity and our future plans. Village delivering a trinity of services: - • 64 bedded registered nursing & dementia home – Designed to offer the most supportive and dignified environment, the registered care and Commodore P Waterhouse dementia facility will be divided into smaller JACK MAYERS Chairman AGED 93 ‘households’ so each veteran continues to feel at ROYAL ENGINEERS BROUGHTON HOUSE RESIDENT home. 4 ANNUAL REPORT & ACCOUNTS MARCH 2020 WWW.BROUGHTONHOUSE.COM 5 about us WE CARE FOR AND SUPPORT VETERANS AND THEIR FAMILIES Broughton House was originally founded under MISSION STATEMENT the name East Lancashire Home for Sailors and Soldiers in 1916 to care for sailors and soldiers We care for and support veterans and their who had been injured during the First World War. families. The Charity is registered with the Charity OUR VISION Commission under charity number 1155225. All Our vision is that Broughton House – Veteran assets and land were transferred from the former Care Village will become recognised nationally Unincorporated Charity (number 227864) to the as an outstanding provider of residential, nursing new Incorporated Charity (number 1155225) on 1 care and support to veterans and their families. April 2014. OUR VALUES Today, the Charity cares for and supports ex- The Broughton House Team conducts its duties Service Men and Women, and their spouse or civil with PRIDE: - partner, who are in need of care and support. We believe in providing the highest quality of care PASSION and support for all our residents. The following key objectives of the Charity are set out in the RESPONSIVENESS Constitution which governs the Charity: INNOVATION • To provide accommodation, care and support DEDICATION for military veterans who have served in the EMPATHY British Armed Forces, Merchant Navy and their spouse or civil partner. PUBLIC BENEFIT If there are vacancies within Broughton House the The main activities, aims and objectives of the Charity Trustees can admit other persons who are Charity are reviewed annually. in need of care and support. The Trustees, having had regard to guidance on public benefit issued by the Charity Commission, In an effort to raise revenue, applications for confirm that the charitable purposes fall within funding are made to benevolent associations, grant the definitions set out in the Charities Act and, making trusts and funds from voluntary sources to therefore, are for public benefit. supplement fee income. GEORGE SIMMS AND COLONEL PHIL LOYNES, TRUSTEE 6 ANNUAL REPORT & ACCOUNTS MARCH 2020 WWW.BROUGHTONHOUSE.COM 7 governance & management NEW MEMBERS OF THE TEAM - TRUSTEE BOARD THE TRUSTEE BODY BILL ENEVOLDSON GAVIN WILLIAMSON CBE MP VISIT TO BROUGHTON HOUSE Bill is a Chartered Accountant who was a Partner at KPMG for over 20 years. Bill specialised in advising the Public Sector on large capital projects such as the 2012 Olympics, the 2002 Commonwealth Games and the building and funding of the new Wembley Stadium. Since 2013 Bill has been the Chief Investment Officer for the Greater Manchester Combined Authority where he oversees £750 million of investment funds. The Constitution of the Charity provides that the In selecting individuals for appointment as Trustees, Trustee Body shall consist of not less than seven the Board of Trustees must have regard to the skills, and no more than fifteen Trustees. Each Trustee knowledge and experience needed for the effective shall normally serve a term of three years. Any administration of the Charitable Incorporated retiring Trustee shall be available for re-election Organisation (CIO). Ideally the Board of Trustees unless indicating their wish not to be considered should have a diverse range of skills, backgrounds and for re-election. A Trustee who has served for three experience, including service in the Armed Forces, consecutive terms may not be reappointed for a fourth Merchant Fleet, Medical and Nursing, Finance, consecutive term but may be reappointed after an Administration, Buildings and Estate Management. interval of at least one year. Newly appointed Trustees receive induction training relating to the work of the CIO. The Constitution of the Charity governs the appointment of Trustees. The Board of Trustees is The Chief Executive is responsible for the day-to- authorised to appoint new Trustees to fill vacancies day management of the Charity, Home and Armed through retirement, resignation or death of an existing Forces Support Hub and for implementing the policies Trustee. Every Trustee must be appointed for a term agreed by the Trustees. Responsibility for care delivery of three years passed at a properly convened meeting is delegated to the Registered Manager by the Chief of the Trustees. The Board of Trustees usually meet Executive. on a bi-monthly basis. Sub Committees appointed by the Trustee Board comprise: • Finance Committee • Veteran Care Village Committee • Care and Clinical Governence Committee • Appointments Committee FREDDIE FLINTOFF MBE VISIT TO BROUGHTON HOUSE 8 ANNUAL REPORT & ACCOUNTS MARCH 2020 WWW.BROUGHTONHOUSE.COM 9 GOVERNANCE & MANAGEMENT EXECUTIVE TEAM LAURA CARR Laura joined the Broughton House Team in October 2019 after finding her passion for fundraising at the Science and Industry Museum where she worked for four and a half years in the Visitor Fundraiser Team. Laura was promoted to Team Leader within a year and broke targets and records during her time there. Laura is a proud Mancunian and gained a BA (Hons) in History at Manchester Metropolitan University, she has since completed several online courses to expand her knowledge of Medieval History. Outside of her career Laura has a keen interest in writing, photography and tap dancing. JASON GOUDIE Jason served in the Scots Guards from 1988 to 1998, including service in Germany (BAOR), Canada and the United Kingdom and operational deployments. Jason was a police officer with Greater Manchester Police Force from 1998 to 2017. Jason qualified as an Integrative Counsellor using person-centred therapy, Cognitive Behavioural Therapy (CBT) and Transactional Analysis (TA) in 2019 and is a registered member of the British Association of Counsellors and Psychotherapists. Jason joined the Broughton House Support Hub Staff as a counsellor in January 2020. JACK PILKINGTON AND PAM WHITE RGN 10 ANNUAL REPORT & ACCOUNTS MARCH 2020 WWW.BROUGHTONHOUSE.COM 11 achievements & performance OBJECTIVES Enduring strategic objective: TO PROVIDE outstanding, safe and harm free care and support.