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Maestro Global Rules 14 June 2013 Notices Following are policies pertaining to proprietary rights, trademarks, translations, and details about the availability of additional information online. Proprietary Rights The information contained in this document is proprietary and confidential to MasterCard International Incorporated, one or more of its affiliated entities (collectively “MasterCard”), or both. This material may not be duplicated, published, or disclosed, in whole or in part, without the prior written permission of MasterCard. Trademarks Trademark notices and symbols used in this document reflect the registration status of MasterCard trademarks in the United States. Please consult with the Customer Operations Services team or the MasterCard Law Department for the registration status of particular product, program, or service names outside the United States. All third-party product and service names are trademarks or registered trademarks of their respective owners. Disclaimer MasterCard makes no representations or warranties of any kind, express or implied, with respect to the contents of this document. Without limitation, MasterCard specifically disclaims all representations and warranties with respect to this document and any intellectual property rights subsisting therein or any part thereof, including but not limited to any and all implied warranties of title, non-infringement, or suitability for any purpose (whether or not MasterCard has been advised, has reason to know, or is otherwise in fact aware of any information) or achievement of any particular result. Without limitation, MasterCard specifically disclaims all representations and warranties that any practice or implementation of this document will not infringe any third party patents, copyrights, trade secrets or other rights. Translation A translation of any MasterCard manual, bulletin, release, or other MasterCard document into a language other than English is intended solely as a convenience to MasterCard customers. MasterCard provides any translated document to its customers “AS IS” and makes no representations or warranties of any kind with respect to the translated document, including, but not limited to, its accuracy or reliability. In no event shall MasterCard be liable for any damages resulting from reliance on any translated document. The English version of any MasterCard document will take precedence over any translated version in any legal proceeding. Information Available MasterCard provides details about the standards used for this Online document—including times expressed, language use, and contact information—on the Publications Support page available on MasterCard Connect™. Go to Publications Support for centralized information. ©1993–2013 MasterCard. Proprietary. All rights reserved. OR 14 June 2013 • Maestro Global Rules Cross-reference A 14 June 2013 to 19 November 2012 Maestro Global Rules The following cross reference will help you to understand the former location or source of rules appearing in the 14 June 2013 publication of the Maestro Global Rules. For a cross reference that will help you to understand where you may now locate rules that appeared in the 19 November 2012 publication of the Maestro Global Rules, please refer to Cross-reference B. Rule Title Location in This Edition Location in Prior Edition Eligibility to be a Customer 1.1 1.2, 2.2 Interim Participation 1.2 1.4 Special Conditions of Activity or 1.3 1.5 License Participation in Activity 1.4 New Changing Customer Status 1.4.1 1.3.1 License Not Transferable 1.4.2 1.6.4 Right to Sponsor Affiliates 1.4.3 1.6.5 Customer Responsibilities 1.4.4 1.6.6, 3.21 (items 1, 3) Competing Networks 1.5 1.6.7 Suspension and Amendment of 1.6 New Activity and/or License or Both Termination of License 1.7 1.7 Voluntary Termination 1.7.1 1.7.1 Withdrawing a Cardbase from the 1.7.2 1.7.2 Corporation Termination by the Corporation 1.7.3 1.7.3 Liabilities and Obligations 1.7.4 1.7.4 Following Termination The License 2.1 2.1 SEPA Licensing Program 2.1.1 2.2.1 Area of Use 2.2 2.3 Extending the Area of Use 2.2.1 2.3.2 Central Acquiring 2.2.2 2.3.3 ©1993–2013 MasterCard. Proprietary. All rights reserved. Maestro Global Rules • 14 June 2013 1 Rule Title Location in This Edition Location in Prior Edition Transfer of Cards to India 2.2.3 2.3.2.1 Residents is Prohibited without a License Merchant Location 2.2.4 2.3.2 Transaction Location 2.2.5 2.3.1 MasterCard Anti-Money 2.3 2.4 Laundering Program Responsibility for Transactions 2.4 New Change in Sponsorship 2.5 2.5 Name Change 2.6 2.6 Standards 3.1 3.1 Variances 3.1.1 3.1.1 Failure to Comply with a Standard 3.1.2 3.1.2 Noncompliance Categories 3.1.2.1 3.1.2.1 Category A—Payment System 3.1.2.1.1 3.1.2.1.1 Integrity Category B—Visible to Customers 3.1.2.1.2 3.1.2.1.2 Category C—Efficiency and 3.1.2.1.3 3.1.2.1.3 Operational Performance Noncompliance Assessments 3.1.2.2 3.1.2.2 Certification 3.1.2.3 3.1.2.3 Review Process 3.1.2.4 3.1.2.4 Resolution of Review Request 3.1.2.5 3.1.2.5 Intracountry Transactions 3.1.3 3.1.3 Communication of Intracountry 3.1.4 3.1.4 Fallback Rules Conduct of Activity 3.2 3.1.1, 3.2, 3.2.1, 13.13.3 Obligations of a Sponsor 3.2.1 3.2.2, 7.1.8(2) Affiliates 3.2.2 3.2.3 Financial Soundness 3.2.3 3.2 (1st paragraph); new (2nd and 3rd paragraphs) Compliance 3.2.4 3.2.4 ©1993–2013 MasterCard. Proprietary. All rights reserved. 2 14 June 2013 • Maestro Global Rules Rule Title Location in This Edition Location in Prior Edition Indemnity and Limitation of 3.3 13.12 Liability Choice of Laws 3.4 3.3 Examination and Audit 3.5 3.4 Non-discrimination 3.6 3.6 POS Transactions 3.6.1 3.6.1 Terminal Transactions 3.6.2 3.6.2 Provision and Use of Information 3.7 3.7 Obligation of Customer to Provide 3.7.1 3.7.1, 3.12 Information Confidential Information of 3.7.2 3.7.2 Customers Use of Corporation Information 3.7.3 3.7.3 by a Customer Confidential Information of the 3.7.4 3.7.4 Corporation and the Corporation’s Affiliates Data Protection—Europe Region 3.7.5 3.22 Only Quarterly MasterCard Report 3.8 3.10 (QMR) Report Not Received 3.8.1 3.10.1 Erroneous or Incomplete 3.8.2 3.10.2 Overpayment Claim 3.8.3 3.10.3 Transaction Requirements 3.9 3.2.2, 3.16, 7.1.7 (1st paragraph), 9.8.2, 9.8.2.1, 9.9.1 Cooperation 3.10 3.9 Integrity of Brand and Network 3.11 3.15 Right to Use the Marks 4.1 4.1, 7.1.8(2) Protection and Registration of the 4.1.1 4.2 Marks Registration of a Card Design 4.1.1.1 New Misuse of a Mark 4.1.2 4.3 Requirements for Use of a Mark 4.2 New ©1993–2013 MasterCard. Proprietary. All rights reserved. Maestro Global Rules • 14 June 2013 3 Rule Title Location in This Edition Location in Prior Edition Review of Solicitations 4.3 4.4 Signage System 4.4 4.6, 4.6.2 New and Replacement Signage 4.4.1 4.6.1 POS Terminal Signage 4.4.2 4.6 ATM Terminal Signage 4.4.3 4.6.2 Particular Use of a Mark 4.5 New Generic Use 4.5.1 New Use of Modifiers 4.5.2 New Use on Stationery 4.5.3 New Use on Non-Licensed Products 4.5.4 New Display on Cards 4.6 4.5 Use of the Maestro Word Mark 4.7 New Use or Registration of “Maestro” 4.7.1 New Terminology Use of Maestro in a Corporate, 4.7.2 New Business or Domain Name Use of Maestro in Text 4.7.3 New Program Names 4.7.4 New Use of the Interlocking Circles 4.8 New Device Use or Registration of Similar 4.8.1 New Logos, Designs, and Names Use of Multiple Brand Marks 4.9 New Use of the Card Design in 4.10 New Merchant Advertising and Signage The Merchant and ATM Owner 5.1 7.1.1.1, 7.2(3) Agreements Verify Bona Fide Business 5.1.1 7.1.2.1, 7.1.4, 7.1.4.3, 7.1.9, 7.2(5) Operation Required Merchant Agreement 5.1.2 7.1.1.2 Terms Payment Facilitators 5.1.2.1 7.1.1.2 Gambling Merchants 5.1.2.2 New ©1993–2013 MasterCard. Proprietary. All rights reserved. 4 14 June 2013 • Maestro Global Rules Rule Title Location in This Edition Location in Prior Edition Required ATM Owner Agreement 5.1.3 7.1.4.2 Terms Maintaining Information 5.1.4 7.1.4.1, 7.3, 9.8.6.2 Merchant and Sub-merchant 5.2 7.1.1.3, 7.2(2), 7.2.2 Compliance with the Standards Noncompliance Assessments 5.2.1 New Acquirer Obligations to Merchants 5.3 New Payment for Transactions 5.3.1 7.2(8,9) Merchant Materials and Resources 5.3.2 7.2(1,6) Information to Merchants 5.3.3 7.1.15 Use of a Payment Facilitator 5.4 7.1.3 Responsibility for Payment 5.4.1 7.1.3.1 Facilitator and Sub-merchant Activity High-Risk Payment Facilitators 5.4.2 7.1.3.2 Registration Requirements for 5.4.3 7.1.3.3 Payment Facilitators Payment Facilitator Obligations 5.5 7.1.3.4 Sub-merchant Screening 5.5.1 7.1.3.5 Procedures Sub-merchant Agreement 5.5.2 7.1.3.6 Required Sub-merchant 5.5.3 7.1.3.7 Agreement Terms Obligations as Sponsor of 5.5.4 7.1.3.8 Sub-merchants Merchant Identification and 5.6 7.1.5 (2nd paragraph); 7.1.8(13), Responsibility for Transactions 7.2(11) Merchant and ATM Data in 5.7 7.1.7, 7.2(7), 7.17.9, 9.8.6.1 Transaction Messages Transaction Currency Information 5.8 3.20 Use of the Marks 5.9 7.1.1.1, 7.1.8(2) Merchants Must Display the 5.9.1 7.1.8(2) Maestro Acceptance Mark Merchant Advertising and POI 5.9.2 New Materials ©1993–2013 MasterCard.
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