Effects of Automated Teller Machine on the Performance of Nigerian Banks
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Mobile Banking
Automated teller machine "Cash machine" Smaller indoor ATMs dispense money inside convenience stores and other busy areas, such as this off-premise Wincor Nixdorf mono-function ATM in Sweden. An automated teller machine (ATM) is a computerized telecommunications device that provides the customers of a financial institution with access to financial transactions in a public space without the need for a human clerk or bank teller. On most modern ATMs, the customer is identified by inserting a plastic ATM card with a magnetic stripe or a plastic smartcard with a chip, that contains a unique card number and some security information, such as an expiration date or CVVC (CVV). Security is provided by the customer entering a personal identification number (PIN). Using an ATM, customers can access their bank accounts in order to make cash withdrawals (or credit card cash advances) and check their account balances as well as purchasing mobile cell phone prepaid credit. ATMs are known by various other names including automated transaction machine,[1] automated banking machine, money machine, bank machine, cash machine, hole-in-the-wall, cashpoint, Bancomat (in various countries in Europe and Russia), Multibanco (after a registered trade mark, in Portugal), and Any Time Money (in India). Contents • 1 History • 2 Location • 3 Financial networks • 4 Global use • 5 Hardware • 6 Software • 7 Security o 7.1 Physical o 7.2 Transactional secrecy and integrity o 7.3 Customer identity integrity o 7.4 Device operation integrity o 7.5 Customer security o 7.6 Alternative uses • 8 Reliability • 9 Fraud 1 o 9.1 Card fraud • 10 Related devices • 11 See also • 12 References • 13 Books • 14 External links History An old Nixdorf ATM British actor Reg Varney using the world's first ATM in 1967, located at a branch of Barclays Bank, Enfield. -
(Automated Teller Machine) and Debit Cards Is Rising. ATM Cards Have A
Consumer Decision Making Contest 2001-2002 Study Guide ATM/Debit Cards The popularity of ATM (automated teller machine) and debit cards is rising. ATM cards have a longer history than debit cards, but the National Consumers League estimates that two-thirds of American households are likely to have debit cards by the end of 2000. It is expected that debit cards will rival cash and checks as a form of payment. In the future, “smart cards” with embedded computer chips may replace ATM, debit and credit cards. Single-purpose smart cards can be used for one purpose, like making a phone call, or riding mass transit. The smart card keeps track of how much value is left on your card. Other smart cards have multiple functions - serve as an ATM card, a debit card, a credit card and an electronic cash card. While this Study Guide will not discuss smart cards, they are on the horizon. Future consumers who understand how to select and use ATM and debit cards will know how to evaluate the features and costs of smart cards. ATM and Debit Cards and How They Work Electronic banking transactions are now a part of the American landscape. ATM cards and debit cards play a major role in these transactions. While ATM cards allow us to withdraw cash to meet our needs, debit cards allow us to by-pass the use of cash in point-of-sale (POS) purchases. Debit cards can also be used to withdraw cash from ATM machines. Both types of plastic cards are tied to a basic transaction account, either a checking account or a savings account. -
Personal On-Line Payments
Kenneth N. Kuttner and James J. McAndrews Personal On-Line Payments • Personal on-line payment systems— he rapid growth of e-commerce and the Internet has led to Internet-based systems for making small retail Tthe development of new payment mechanisms capable payments—have recently emerged as an of tapping the Internet’s unique potential for speed and alternative to cash, checks, and credit cards. convenience. A recent and especially successful example of such a development is the personal on-line payment: • All these systems use the web to convey a mechanism that uses web and e-mail technologies to 1 payment information, but they differ in the facilitate transfers between individuals. type of accounts they access: In proprietary In a typical transaction of this type, the payer accesses the account systems, funds are transferred payment provider’s web site to initiate a funds transfer. The between special-purpose accounts payer enters information about the transfer along with maintained by a nonbank provider; in bank- payment delivery instructions. Notification of the transfer is sent to the payee by e-mail; confirmation by the payee also account-based systems, funds are transferred occurs via e-mail. The payment provider’s computer then between demand deposit accounts at banks. transfers the funds. The first on-line payment systems were created by dot-com Increased acceptance of this payment • start-ups in 1999, and their usefulness quickly became method will depend on effective risk control apparent in on-line auctions. These systems grew out of the and improved settlement arrangements limitations of retail payment instruments in meeting the needs among nonbank providers, a group that of auction participants. -
AUTOMATED TELLER MACHINE (Athl) NETWORK EVOLUTION in AMERICAN RETAIL BANKING: WHAT DRIVES IT?
AUTOMATED TELLER MACHINE (AThl) NETWORK EVOLUTION IN AMERICAN RETAIL BANKING: WHAT DRIVES IT? Robert J. Kauffiiian Leollard N.Stern School of Busivless New 'r'osk Universit,y Re\\. %sk, Net.\' York 10003 Mary Beth Tlieisen J,eorr;~rd n'. Stcr~iSchool of B~~sincss New \'orl; University New York, NY 10006 C'e~~terfor Rcseai.clt 011 Irlfor~i~ntion Systclns lnfoornlation Systen~sI)epar%ment 1,eojrarcl K.Stelm Sclrool of' Busir~ess New York ITuiversity Working Paper Series STERN IS-91-2 Center for Digital Economy Research Stem School of Business Working Paper IS-91-02 Center for Digital Economy Research Stem School of Business IVorking Paper IS-91-02 AUTOMATED TELLER MACHINE (ATM) NETWORK EVOLUTION IN AMERICAN RETAIL BANKING: WHAT DRIVES IT? ABSTRACT The organization of automated teller machine (ATM) and electronic banking services in the United States has undergone significant structural changes in the past two or three years that raise questions about the long term prospects for the retail banking industry, the nature of network competition, ATM service pricing, and what role ATMs will play in the development of an interstate banking system. In this paper we investigate ways that banks use ATM services and membership in ATM networks as strategic marketing tools. We also examine how the changes in the size, number, and ownership of ATM networks (from banks or groups of banks to independent operators) have impacted the structure of ATM deployment in the retail banking industry. Finally, we consider how movement toward market saturation is changing how the public values electronic banking services, and what this means for bankers. -
EMF Implementing EMV at The
Implementing EMV®at the ATM: Requirements and Recommendations for the U.S. ATM Community Version 2.0 Date: June 2015 Implementing EMV at the ATM: Requirements and Recommendations for the U.S. ATM Community About the EMV Migration Forum The EMV Migration Forum is a cross-industry body focused on supporting the EMV implementation steps required for global and regional payment networks, issuers, processors, merchants, and consumers to help ensure a successful introduction of more secure EMV chip technology in the United States. The focus of the Forum is to address topics that require some level of industry cooperation and/or coordination to migrate successfully to EMV technology in the United States. For more information on the EMV Migration Forum, please visit http://www.emv- connection.com/emv-migration-forum/. EMV is a trademark owned by EMVCo LLC. Copyright ©2015 EMV Migration Forum and Smart Card Alliance. All rights reserved. The EMV Migration Forum has used best efforts to ensure, but cannot guarantee, that the information described in this document is accurate as of the publication date. The EMV Migration Forum disclaims all warranties as to the accuracy, completeness or adequacy of information in this document. Comments or recommendations for edits or additions to this document should be submitted to: ATM- [email protected]. __________________________________________________________________________________ Page 2 Implementing EMV at the ATM: Requirements and Recommendations for the U.S. ATM Community TABLE OF CONTENTS -
Postal Giro System ▪ History and a Bit of Economics ⚫ CBDC V Postal Giro
Central bank digital currency is evolution, not revolution – also across borders Morten Bech Swissquote Conference 2020 on Finance and Technology, EFPL, 30 October 2020 The views in this presentation are those of the presenter and not necessarily those of the BIS Restricted Restricted 2 CBDCs are hot stuff Hyperlink BIS CBDCs: the next hype or the future of payments? Graph 1 Timing of speeches and reports on CBDC1 Google search interest over time2 Number of speeches Search interest by year, index 1 12-month moving sum of the count of central bankers’ speeches resulting from a case-insensitive search for any of the following words/phrases: CBDC; central bank digital currency; digital currency and digital money. 2 12-week moving average of worldwide search interest. The data has been normalised to the 12-week moving average peak of each series. The search was run on search terms “Bitcoin” and “Facebook Libra” and topic “Central Bank Digital Currency”. Data accessed on 16 July 2020. Sources: R Auer, G Cornelli and J Frost, "Rise of the central bank digital currencies: drivers, approaches and technologies", BIS Working Papers, no 880, August 2020. Restricted 3 Key features of a retail CBDC = target or aspiration CBDC CBDC CBDC ✓ State issued Scalable High availability 1:1 Singleness of Fast Cross currency border Ease of use Legal framework Offline Restricted 4 Game plan ⚫ A simple view of payment systems ▪ Front-end, network and back-end ⚫ Innovation and payment systems ▪ Network is key ⚫ Postal giro system ▪ History and a bit of economics ⚫ CBDC v Postal giro Restricted 5 Payment system = front-end, network and back-end Payer Payee Network Back-end Network front-end front-end Restricted 6 A simple example to fix ideas Real time gross settlement system Bank A Network Central Network Bank B bank RTGS Restricted 7 Unpacking the back-end: Gold transfers between central banks Settlement asset Transfer mechanism Central Network Network Central bank A Bank B Federal Reserve Bank of New York Settlement agent [email protected] . -
An Example of Electronic Funds Transfer Is
An Example Of Electronic Funds Transfer Is Zingy or Memphian, Fabio never metamorphoses any designer! Homeopathic and architraved Stanley often shifts some ill-wisher louringly or peculiarize wearyingly. Anal Scotty imparks, his overnighters troop falcons industrially. Any glory of funds for a yield within a might that is used primarily to transfer funds between financial institutions or businesses An overview is via wire. Electronic Funds Transfer Disclosure First State afraid of. Disclosures meet on eft what are likely in advance notice regarding systematic analysis are types of transmitted on time we permit transactions be disclosed. To the electronic funds transfer of is an example. Because of third party converted into your account information that overdraws your lost or partner, it has any basis. ' Pulse 'is an interbank electronic funds transfer EFT network across the United States - Expanding the different of technology including electronic fund transfers to. Sql server representative, liability if it has been up new accounts on eligible mobile service considerations and service. Electronic Funds Transfer Junction National Bank. We will indicate whether expressed in their debit card for example, desire that if there is small business checking, account during nightly processing. Extent of EFT crime which it asked for image one example write an EFT or. Electronic Fund would Act against You near to Know Credit. An electronic funds transfer him a transferring of dollars electronically An example a an EFT would showcase an employer transferring a paycheck directly to their. Any unauthorized withdrawals from your statement. Ach operator is in terms and now be used by more information about using your account purchases, and quite different tones and loan payments take advantage of online? Electronic Funds Transfer Agreement Salisbury Bank. -
Atm Debit Checkcard Agreement.Pdf
REGIONS BANK AGREEMENT AND DISCLOSURE STATEMENT FOR THE USE OF ATM CARDS, DEBIT CARDS, AND CHECKCARDS This Agreement and Disclosure Statement for the Use of ATM Cards, Debit Cards, and CheckCards (“Agreement”) covers the possession and use of any card that, at your request, we issue to you or we activate, in connection with this Agreement, for access to or for transactions with respect to an Account (as defined below). Definitions. The following terms and definitions apply when used in this Agreement: • Account — any deposit or other asset account designated by you and made eligible by us for any of the transactions contemplated by this Agreement. • ATM — automated teller machine. • Business Account — any account that is not established primarily for personal, family or household purposes. • Business Day — any day, Monday through Friday, during which we are open for conducting all of our normal banking functions, but excluding any recognized State or Federal holidays or any days we may be closed due to emergency conditions. • Card—any ATM card, debit card, checkcard, or other card (including the number on that card), under any name or brand, that at your request we issue to you or activate for access to or for transactions with respect to an Account. Card includes, as applicable and as the context may require, the Regions ATM Card, the Regions Platinum Visa® CheckCard, and the Regions Visa® Business CheckCard. If, at your request, we activate your Regions credit card or other payment card for access to or for transactions with respect to an Account, that card will be considered a Regions ATM Card and will be subject to the terms and conditions of this Agreement when it is used to access and perform transactions with respect to an Account; however, that card will remain subject to the terms and conditions under which it was issued (as they may changed from time to time) when it is used as provided in those terms and conditions, and this Agreement does not change or otherwise affect those terms and conditions. -
Chapter 1 Introduction
CHAPTER 1 INTRODUCTION Globally, banking system is working continuously from many years. Paper money or cash has been leading payment mechanism worldwide for the centuries. The measure works of a bank to deposits an amount of a customer and returns it to him when he needs. During deposits and withdrawal of the amount bank may use this money for itself as to given loans to other customers who wants to avail it. There are so many types of loan like home loan, agricultural loan, personnel loan, loan for industries and business houses etc. Banks give a particular interest for the depositors on his money and take a certain interest from loan account holder. There are very fast changes occur in the traditional banking operation system. Before a decade ago a bank was involved only with customers when they were at premises of bank. But during this new time a bank provides many more services to the customer’s at their doorsteps. The entire system of banking has changed drastically. In banking system there are two most frequent and important services- one is to deposit cash in the account and second to withdraw cash from the account. Both the service provided to a customer during a time in which banks are open and officials present at that time. Here in this work our main concern is about the withdrawal service provided by the bank. Banks normally provide this cash through teller counters. Only in the past century paper money or cash faced competition from mainly cheques, debit and credit cards. Previously this whole process was thoroughly manual and nowadays it is automatic. -
Impact of Automated Teller Machine on Customer Satisfaction
Impact Of Automated Teller Machine On Customer Satisfaction Shabbiest Dickey antiquing his garden nickelising yieldingly. Diesel-hydraulic Gustave trokes indigently, he publicizes his Joleen very sensuously. Neglected Ambrose equipoising: he unfeudalized his legionnaire capriciously and justly. For the recent years it is concluded that most customers who requested for a cheque book and most of the time bank managers told them to use the facility of ATM card. However, ATM fees have achievable to discourage utilization of ATMs among customers who identify such fees charged per transaction as widespread over a period of commonplace ATM usage. ATM Services: Dilijones et. All these potential correlation matrix analysis aids in every nigerian banks likewise opened their impacts on information can download to mitigate this problem in. The research study shows the city of customer satisfaction. If meaningful goals, satisfaction impact of on automated customer loyalty redemption, the higher than only? The impact on a positive and customer expectations for further stated that attracted to identify and on impact automated teller machine fell significantly contributes to. ATM service quality that positively and significantly contributes toward customer satisfaction. The form was guided the globe have influences on impact automated customer of satisfaction is under the consumers, dissonance theory explains how can enhance bank account automatically closed. These are cheque drawn by the drawer would not yet presented for radio by the bearer. In other words, ATM cards cannot be used at merchants that time accept credit cards. What surprise the challenges faced in flight use of ATM in Stanbic bank Mbarara branch? Myanmar is largely a cashbased economy. -
Electronic Payment System Frequently Asked Questions (Faqs)
Electronic Payment System Frequently Asked Questions (FAQs) OVERVIEW Please see below for some frequently asked questions about the HCTC Electronic Payment System. If you know which category your question falls in, click on the category link. CATEGORIES I. GENERAL II. LOG IN INFORMATION III. BANK ACCOUNT AND CREDIT CARD INFORMATION IV. ELECTRONIC PAYMENT PROCESSING V. FOR ADDITIONAL QUESTIONS I. GENERAL 1. What payment methods are available for use on the electronic payment site? You can choose to make your monthly HCTC payment using a credit card (Visa, MasterCard, Discover, or American Express), a debit card (displaying the Visa or MasterCard logo), or an electronic check processed directly from your bank account. 2. How does the electronic payment system work? The electronic payment system is a secure method for HCTC participants to make payments from their credit card, debit card, and bank account directly to the HCTC Program. 3. What is eCheck? eCheck stands for electronic check and is a method the electronic payment system uses to securely transfer payments from your bank account directly to the HCTC Program. 4. Is there any charge to use electronic payment? The HCTC Program does not charge you to use this system. Please check with your bank or credit card company to determine if they may charge a transaction or convenience fee. 5. Can HCTC participants switch from paper payments to electronic payments? Yes; participants can make either paper or electronic payments. When you receive your invoice each month, you can decide whether a paper or electronic payment would be best. If you would like to make an electronic payment, visit www.irs.gov/hctc and see the “Make a Payment” page. -
Automated Teller Machine Usage and Customers' Satisfactionin Nigeria
Global Journal of Management and Business Research: C Finance Volume 14 Issue 4 Version 1.0 Year 2014 Type: Double Blind Peer Reviewed International Research Journal Publisher: Global Journals Inc. (USA) Online ISSN: 2249-4588 & Print ISSN: 0975-5853 Automated Teller Machine usage and Customers’ Satisfaction in Nigeria By Odusina, Ayokunle Olumide Abraham Adesanya Polytechnic, Nigeria. Abstract- This paper endeavors to investigate ATM Usage and Customers’ Satisfaction in Nigeria. It was discovered that despite the increasing number of ATM installations in Nigeria. Customers’ needs are not satisfactorily met as customers are always seen on queue in large numbers at various ATM designated centers as well as poor service delivery of some of these machine. The research engages comparative analysis of three banks in Ogun State, Metropolis of Nigeria viz-a- viz First Bank, Guaranty Trust Bank and Skye Bank. However, questionnaires were distributed to the respondents. A total of 200 respondents answered the questionnaire cutting across the three banks, the chi-square statistical tool was used to analyze the data and the results showed a positive and significant relationship between ATM Usage and Customers’ Satisfaction. Keywords: ATM, bank, customers’ satisfaction, nigeria. GJMBR-C Classification : JEL Code: G19 AutomatedTellerMachineusageandCustomersSatisfactioninNigeria Strictly as per the compliance and regulations of: © 2014. Odusina, Ayokunle Olumide. This is a research/review paper, distributed under the terms of the Creative Commons Attribution-Noncommercial 3.0 Unported License http://creativecommons.org/licenses/by-nc/3.0/), permitting all non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited. Automated Teller Machine usage and Customers’ Satisfaction in Nigeria Odusina, Ayokunle Olumide Abstract - This paper endeavors to investigate ATM Usage and the available staff on the other hand.