Jelena Farkic Phd Thesis
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UHI Thesis - pdf download summary Hospitality in Adventure Tourism: Being, dwelling, guiding Farki, Jelena DOCTOR OF PHILOSOPHY (AWARDED BY OU/ABERDEEN) Award date: 2018 Awarding institution: The University of Edinburgh Link URL to thesis in UHI Research Database General rights and useage policy Copyright,IP and moral rights for the publications made accessible in the UHI Research Database are retained by the author, users must recognise and abide by the legal requirements associated with these rights. This copy has been supplied on the understanding that it is copyright material and that no quotation from the thesis may be published without proper acknowledgement, or without prior permission from the author. 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Oct. 2021 HOSPITALITY IN ADVENTURE TOURISM: Being, dwelling, guiding A thesis presented for the degree of Doctor of Philosophy at the University of Aberdeen by Jelena Farkić Master of Science 2013 Faculty of Sport and Tourism, Educons University, Serbia 2018 Declaration I, Jelena Farkic, declare that this thesis has been composed by myself and submitted in fulfilment of the requirements for the award of Doctor of Philosophy at the University of Aberdeen. The document has not been accepted in any previous application for a degree and is wholly my own work unless otherwise referenced or acknowledged. All quotations have been distinguished by quotation marks and the sources of information specifically acknowledged. Jelena Farkić 28th February 2018 I Publications The following publications have been produced during my candidature, which have been partly reproduced in this thesis: Varley, P., Farkic, J. and Carnicelli, S. (2018). Hospitality in wild places. Hospitality & Society. 8(2). Farkic, J. (2018). Outdoor guiding as hospitality work. Annals of Tourism Research. II Abstract This thesis, through narrating outdoor guiding as hospitality work, brings together two broad areas of academic inquiry – adventure tourism and hospitality studies. Building on existentialist propositions of dwelling as a way of being in the world, more-than-human sociology and a poststructuralist philosophy of fluidity and flux, it aims to advance outdoor adventure guiding scholarship. In so doing, it addresses the client-guide and client-client dynamic in the context of commercial, multi-day ‘adventure’ tours in the Scottish Highlands and Islands, and questions the fetishised, commodified relations within them. Granting attention to embodied experiences of being in the outdoors, it takes a hermeneutic phenomenological approach and employs the ethnographic method of inquiry. Through corporeal and sensual situatedness in the research setting, the space is created for interrogating the processes of creating and co-creating experiences and meanings of hospitality. Through renderings of the material and immaterial, human and non-human, personal and collective, the embodied, affective, relational and contextual nature of human experience is discussed, the attention now being shifted to more existentialist aspects of being in the outdoors in particular, and being in the world in general. The thesis concludes with thoughts on the messy and negotiated nature of hospitality services in 21st century societies, in particular those enacted in outdoor environments. It provides an original contribution to extant hospitality and adventure studies through questioning hospitality through philosophical and sociological concepts such as ontological security, existential comfort, being, dwelling, communitas and hygge. The findings aim to enable commercial tour providers to develop a better understanding of customer needs, and thus give recommendations for adapting the practices of guides with frontline contact with guests in order to foster the overall hospitality experience in natural environments, and beyond. III Acknowledgments I would like to use this space to express my gratitude to everyone who supported, encouraged, inspired or distracted me when necessary during my candidature. Firstly, I wish to acknowledge that this research was made possible by an Adventure Tourism Research Studentship funded by the Moffat Charitable Trust and the University of the Highlands and Islands. I benefitted much from living a cosy student life in the old whisky distillery, not least at the foot of Ben Nevis. From here, it was easy to escape to the glens or hills whenever reading became overwhelming, in search of inspiration and motivation. Not far from home, however, I had my desk in the Research Centre at West Highland College UHI. I know my chair was often empty during the later stages of write- up, and I am grateful to colleagues Steve, Sara and Zoe for understanding the reason behind that. I would also like to thank other WHC members of staff for their hospitality and immense support, which contributed in no small way to both this study and my personal, academic and professional development. I am particularly grateful to my supervisory team – Peter Varley, Steve Taylor, Sandro Carnicelli and Melanie Smith. In many ways they have acted as more than just supervisors, and I am indebted to every one of them for their understanding, patience and guidance throughout my bumpy and wobbly PhD journey. However, there is always that someone who does not have an official supervisory role but may be credited for providing invaluable advice nonetheless. I owe a lot to Anna de Jong, who has been there for me to understand and listen, give advice, inspire, and encourage, and, above all, be a trusted friend. We enjoyed it here in the Highlands; particularly our chats on the loch shore, at Costa’s, or in the College café until everyone else was gone and the lights were turned off. IV My life as the sole doctoral student at WHC had been really tough and I was glad when finally, towards the end of my second year, we welcomed another PhD student in the Centre. It has been invaluable to have Jo around, to either constructively chat PhD or rant about it, or to get out for a pint or three. I also must mention Tiago, a curly haired creature who would entice me out for a hike, a cycle ride, or a climb up the hill on the days I would rather just stay inside, lost in books and covered in scientific papers. The final year of my PhD, however, was shared with William Charles Jeremy Ball. Strangely enough, he has never asked a single question about my thesis, which, admittedly, I have appreciated much. He has been an enormous support nonetheless, driving me as far as the airports, or all the way to where conferences took place. We have found our way of being, and occasionally putting my PhD aside, doing simple yet meaningful things together: book- shopping, reading side by side, Netflixing, travelling, fine dining and above all, hygge-ing. I am also deeply grateful to the whole suite of friends, as well as colleagues at Faculty of Sport and Tourism, for believing in me and supporting my decision to all of a sudden change my structured, urban life for living in a small, amorphous place in the mountains. Naturally, I am most indebted to my family, for their unconditional support, especially in the first three months of my PhD, when, in my absence, they had no choice but being busy bringing up my daughter. This certainly was a mad time for everyone, but we all endured and made it happen. Endless family love, care and support, above all faith, is an example of what Martin Heidegger described as the ‘healing and conserving powers of home’, which this thesis, in many ways, benefited from. It is, however, difficult to be succinct. My feelings of gratitude undoubtedly transcend the words above – ask Jacques Derrida, he might be able to explain. V Dedication To Nina, my brave companion in life and immense source of strength. VI Table of Contents Declaration ......................................................................................................................................I Publications .................................................................................................................................. II Abstract ........................................................................................................................................ III Acknowledgments ......................................................................................................................IV Dedication .................................................................................................................................... VI Chapter 1 Preface .......................................................................................................................... 1 1.1 Strange encounter ........................................................................................................ 1 1.2 Enframing