Issue 4 | Summer 2018 THE RETAILER 1
The Magazine for Retail NI
Retail NI scores win over business rates
Independents’ Day Launch 2018 pg 8-9 | High Steet Survey pg 13-15 | Business Rates OutlinedRetailNI.com pg 24 2 THE RETAILER
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To find out more visit: belfastcityairport.com RetailNI.com THE RETAILER 3 Welcome Welcome to the latest edition of the Retailer, the in-house magazine for Retail NI.
Despite the Assembly being 2018, when we will be hosting in deep freeze, Retail NI a reception in the House of continues to champion our local Commons, setting out our Most Punctual independent retail sector at policy priorities and giving our every opportunity. members an opportunity to Airport in the UK network with MPs. If you would In the last year we have like to attend please email published our own targeted [email protected]. proposals to improve the existing Small Business Rates Relief Retail NI is assisting our Scheme to ensure our members members with a range of get a much needed reduced problems, such as planning, rates bill. car parking, energy bills and 5 minutes many more. If you are a We successfully led the member and need our from city centre campaign to stop plans to raise help, please get in Belfast business rates by 10% and contact with us. City Airport ensured that the existing Small Business Rate Relief scheme If you are not a was saved. member, get in touch with us for a full range Short walk from Retail NI is working hard on of benefits to help BELFAST behalf of its members on key grow your business. car park to terminal policy areas such as Brexit, planning, regeneration, car- Glyn Roberts parking and energy costs. Retail NI Recently we hosted a meeting Chief Executive for the Leader of the Labour Party Jeremy Corbyn MP [email protected] and met with EU Brexit Chief Northern Ireland’s Negotiator Michel Barnier. We recently led a bigger only connection and better than ever before Independents’ Day campaign, to Heathrow partnering with Q Radio. We are planning to host a major town centre regeneration conference in the Autumn and to launch a manifesto Our airlines include: for next year’s local council UK and Ireland’s Unrivalled • Aer Lingus elections. • British Airways • Eastern Airways A key date for your diary is most convenient route network Wednesday 5th September • Flybe airport • Icelandair • KLM
To find out more visit: belfastcityairport.com 4 THE RETAILER
FOR A SMARTER AND MORE ACTIVE WAY TO TRAVEL
translink.co.ukRetailNI.com THE RETAILER 5
These are retailers who provide an invaluable community service for many elderly, disabled and people without cars” “We now need to focus on moving forward and agree a broader strategy to grow the weekend economy of Belfast. Retail NI is committed to seeing Belfast becoming a truly global city with a competitive retail and hospitality offer to shoppers and tourists” “Retail NI tabled proposals for a Small Shop Sunday campaign to encourage shoppers and tourists to support the city’s smaller retailers on a Sunday morning between 11am-1pm. Large retailers would continue to trade from 1pm onwards” “This proposal would offer visitors something different for a Sunday morning and could showcase Belfast’s fantastic independent retailers through a dynamic FOR A SMARTER AND MORE ACTIVE WAY TO TRAVEL social media campaign and increased animation” Retail NI Welcomes ‘”Our proposals have the support of the shop workers union USDAW and could provide Belfast City Council tourists with something different on a Sunday morning. It does not require any changes to Rejection of Sunday the existing Sunday Trading legislation and we believe it could be established in time for Trading Extension this summer” “We have seen how successful Retail NI has welcomed Retail NI Chief Executive Glyn campaigns such as Small the decision of Belfast City Roberts said: Business Saturday have had “This was the right decision by a real positive impact on Council’s Strategic Policy Belfast City Councillors” independent retailers and we and Resources Committee “If the proposed change had believe our Small Shop Sunday to vote against proposals gone ahead it would have placed idea would address the central to extend Sunday trading extra pressure on retail workers issue of providing activity on hours. The Committee and would have had a damaging a Sunday morning which is effect on small independent distinctive to the rest of the voted by 16-4 against retailers (below 3000 sq. ft.) who week” extending Sunday trading - trade on a Sunday morning” “Small Shop Sunday could be a bigger majority than last “Local independent retailers implemented over a three month year’s vote. have seen a 71% hike in their pilot, starting from July and rate bills following the last rate evaluated in October” Retail NI repeated its call for revaluation and continue to “We have always said that just a new broader strategy for struggle to stay in business. This allowing large multinational developing the weekend proposal would have resulted retailers to open on a Sunday economy of the city with key in a number of local community morning lacked imagination and strategic partners. independent retailers closing. that new thinking is required” translink.co.uk RetailNI.com 6 THE RETAILER Retail NI Calls For Changes To Buncrana Road Dual Carriageway Plans
“Retail NI recognises the full support for the Derry and strategic importance of the Strabane City Deal and urge the new proposed Buncrana Road NI Secretary of State to give it the Dual Carriageway to the future green light” economic growth of Derry as a whole” “We are also very supportive of the need for a Business “We want to see modest Improvement District (BID) for the changes to the plans to ensure Derry City Centre. This could be that our members who trade on a significant game changer for the road will have full access for the City Centre and a catalyst for the shoppers visiting their stores” much needed regeneration” Retail NI has urged the Department for “Our planning team is looking “I am also delighted that Infrastructure to ensure at this and will be submitting respected Derry retailer, David some ideas to the Department Barber has joined the Retail that its members on the for Infrastructure in the coming NI Board. David will have an Buncrana Road in Derry weeks” important voice in the work will continue to have we do in standing up for local unimpeded access as part “Retail NI also restated our retailers” of its plans for the dual carriageway on the road.
The Retail NI CEO Glyn Roberts was in Derry/Londonderry meeting with traders on the Buncrana Road along with Foyle MP Elisha McCallion to discuss the plans for the new Carriageway. Glyn also met with the CCI Chief Executive Jim Roddy and Londonderry Chamber Chief Executive, Sinead McLaughlin.
Retail NI can also announce that Buncrana Road independent retailer David Barber has joined the Retail NI Board to represent Derry/Londonderry.
Retail NI Chief Executive said Cllr Sandra Duffy, Elisha McCallion, David Barber and Glyn Roberts at Glyn Roberts said: the meeting to discuss Buncrana Road.
RetailNI.com THE RETAILER 7
Retail NI Meet With Jeremy Corbyn
The Chief Executives of Infrastructure Investment, City and technical skills and training ” Manufacturing NI, Retail Deals for Belfast and Derry, Brexit, Skills and Training and the “On Brexit we stressed to Jeremy NI and Hospitality Ulster, local political situation” Corbyn that there is a need to has hosted an economy find a way which ensures no themed round table “Our three organisations will hold Border in Ireland or between meeting with the Leader of further meetings with Shadow these islands in the interest of the Labour Party, Jeremy Ministers to ensure that our our economy and the hundreds policy priorities form part of of thousands of people across Corbyn MP, Shadow Brexit Labour’s developing agenda for Northern Ireland who work in our Secretary Sir Keir Starmer government” businesses” MP and Shadow Northern Ireland Secretary Tony “At the meeting we urged “During our meeting we make Lloyd MP. the Labour Leader to publish it clear that trade between their detailed priorities for the Northern Ireland and the rest of Retail NI Chief Executive Glyn Northern Ireland economy if they the UK must remain unfettered Roberts said: are elected to government at the regardless of the Brexit next election” agreement outcome” “This was a very welcome “The current political limbo in opportunity to engage with “The Labour manifesto has some Northern Ireland is nothing less Jeremy Corbyn and his senior positive ideas such as a £250 than a total disgrace and we Shadow Cabinet colleagues million National Transformation need to see new leadership, an on a range of issues, covering Fund for Infrastructure and end to the blame game and new greater investment in vocational talks beginning immediately”
RetailNI.com 8 THE RETAILER Lord Mayor and Retail NI launch annual Independents’ Day campaign
The newly appointed 70 pence remains in our local Lord Mayor of Belfast has economy. backed Retail NI’s annual Glyn commented; “To campaign to engage the complement this year’s public with their local campaign, we have carried out independent retailers extensive consumer research in during a launch event in towns across Northern Ireland, and the results show that Belfast city centre. consumers want to shop local and keep their hard-earned money within our economy.” Retail NI, the only business organisation representing the “What is completely unique retail and wholesale sector here about Independents’ Day is our took the launch of the 2018 work to extend our message Independents’ Day campaign beyond our members and keep to new heights at Babel Belfast, provenance at the forefront of the rooftop of the locally owned our consumers’ decision making, Bullitt Hotel, where on her continuing to support farmers, second day in office the Lord producers and town centres.” Mayor of Belfast, Councillor Deirdre Hargey pledged her The Lord Mayor also added support for the campaign. to the benefits of not losing our local independent stores “On behalf of Belfast City saying they help us with our Council, I am delighted to unique identity; “Independents support Independents’ Day, offer that little bit extra and which celebrates and recognises give our city uniqueness, the huge contribution that making it more attractive to the independent retail sector local shoppers and tourists makes to the city of Belfast, and alike. It is vital that we do all we to the entire local economy, encourages new entrepreneurs can to drive home the ‘shop in providing investment and to come forward, open up new local’ message to consumers. employment while supporting small businesses and lead the Independent retailers really local producers and the supply charge in regenerating our city.” do need our support to ensure chain.” they can continue to serve our The research carried out communities and to sustain the Indeed, during his welcome by Perceptive Insight and very fabric and vibrancy of our commissioned by Retail NI in speech, CEO of Retail NI Glyn local high streets. Roberts pointed out that for May 2018 revealed that 59% every £1 spent on our local of shoppers mainly visit their “I also hope Independents’ Day stores, suppliers and high streets, local town centres for their food
RetailNI.com THE RETAILER 9
Lord Mayor of Belfast drives home “shop local” message to consumers as annual Independents’ Day campaign launches shopping, and 84% basket shop attractive bus and rail services and train tickets for great value in smaller, independent stores throughout the summer to and convenient journeys right between one and three times ensure shopping and visiting our across Northern Ireland. Local per week. local town centres is even easier. independent retailers play a vital role in the community and Independents’ Day took place on Chris Conway, Translink in supporting our economy Wednesday 04 July with various Group Chief Executive said; so we’re encouraging our activities throughout the province “We’re encouraging shoppers passengers to buy local and Partners to the initiative include to use public transport on enjoy that more ‘personal Heathrow Airport, Q Radio and Independents Day and enjoy a touch’ during their shopping Translink who will be running range of summer discount bus experience.”
RetailNI.com 10 THE RETAILER Parking issues concern Lisburn Retail NI Members
Lisburn Chamber of independence. It is upsetting out-of-town supermarkets, which Commerce recently met to discover that a number of have free car parking and no our customers have received traffic attendants. We want to see with Retail NI member, parking tickets while waiting in sensible and fair enforcement Greens of Lisburn to the queue to enter our customer of car parking and an end to discuss recent problems carpark. In addition, our delivery this current excessive strategy. regarding the issuing drivers have also been advised A few weeks ago we raised of parking tickets to customers arriving by car at the rear of the Bow “It is upsetting to discover that a number Street business. Lagan of our customers have received parking Valley MP, Sir Jeffrey Donaldson also attended tickets while waiting in the queue to enter the meeting. our customer carpark...”
Long time Retail NI member by traffic wardens that they must this issue with the Department Kenny Bradley highlighted unload their vans and lorries in for Infrastructure’s Permanent the issuing of tickets by traffic ten minutes or less, otherwise Secretary urging a review of their wardens to vehicles waiting they will receive a parking ticket. car parking enforcement policy”. to enter the supermarket’s This is not practical and is a clear own carpark at the rear of their health and safety risk. Sir Jeffrey Donaldson, MP has premises. now called for an urgent meeting Lisburn Chamber President, with Roads Service to discuss Mr Bradley commented, “For Evan Morton, stated “Lisburn the matters raised by Greens and decades customers of Greens Chamber is disturbed to hear Lisburn and Castlereagh Council of Lisburn have taken advantage that customers of Greens are will also be invited to attend to of the limited parking in our own receiving parking tickets and this discuss parking issues in the city free car parks. We appreciate is having a detrimental impact centre. that this is a very busy area and on our member’s business we provide staff members from on a daily basis. I would urge Mr Donaldson commented, Greens to manage vehicles discussions to encourage a “Parking is really now the number entering and leaving our car common-sense policy on these one issue influencing trade in parks and also to ensure that parking issues.” Lisburn city centre and I am those waiting to park do so in a alarmed to hear that a long safe and unobtrusive manner” Retail NI Chief Executive Glyn established business like Greens Roberts commented, “Retail NI is having such difficulties. I will “Our customer base has a has consistently hit out at this be arranging a meeting at the large percentage of elderly over-zealous fining policy and earliest possible opportunity and disabled customers for the negative message it sends with the relevant parties for whom parking in close proximity out to shoppers who use their discussions to try and rectify to our entrance is a major cars to travel to Lisburn and matters. We must all work benefit to them retaining their other city centres. The only together to help businesses and winners from this are the large not make trading difficult.”
RetailNI.com THE RETAILER 11
Border retailers Glyn Roberts with Retail Excellence Ireland CEO Lorraine Higgins and concerned about Declan Breathnach TD at the Retailers Brexit impact on Against Smuggling lunch smuggling
Border Retailers 70% has revealed that since last year trade of smuggled products more concerned about border retailers in both Ireland impacts their profits by 5-10%. and Northern Ireland are almost 43% of retailers on the North side impact Brexit will have on 70% more concerned about of the border estimate this same smuggling and the border, the impact Brexit will have on impact to be 10-20% of their compared to last year’s smuggling and the sale of illicit turnover. annual survey goods in their communities. Responses from retailers in the RAS spokesperson and Dublin Retailers Against Smuggling counties of Donegal, Cavan, based retailer Benny Gilsenan (RAS) and Retail NI launched Monaghan, Sligo and Louth were said “It’s not just the loss of their second annual survey at the recorded, along with retailers revenue from missing out on the second high-level roundtable across Northern Ireland. The sale of a packet of cigarettes or discussion in Belfast to tackle survey results demonstrate the bottle of wine. Retailers find that Brexit, the Border & the Black fact that the growing issue of when a customer doesn’t buy Market. Members of the Irish smuggling over the border must these in their shop, they’re not Government, An Garda Síochána, remain a priority during all Brexit buying their pint of milk, they’re the PSNI and HMRC will meet to negotiations. not buying their sliced pan with discuss the issues that retailers us either. It has a huge knock on on both sides of the border will The survey found that 3/5 effect on small businesses, and face in the coming months and retailers in Northern Ireland have this is seen on both sides of the years. noticed an increase in the trade border”. of smuggled products in the CEO of Retail Excellence Ireland The cross-border survey past year, while 90% of border Lorraine Higgins said “Greater conducted by RAS and Retail NI retailers in Ireland believe the consideration needs to be given
RetailNI.com 12 THE RETAILER to the challenges retailers are the issue of smuggling in Ireland. the PSNI and An Garda Siochana facing, and how Brexit will only Government needs to listen have the resources they need exacerbate those difficulties. to retailers and provide the to deal with smuggling and illicit Rising excise tax has proven to necessary supports.” trade in their area both north be an ineffective way of dealing A key driving force for the illicit and south of the border. Only with the problem, we need to trading of tobacco and alcohol is 1/5 border retailers believe that see the Sale of Illicit Goods Bill the continuously increasing level the authorities have adequate introduced so that progress can of excise duty on products. resources. Of the Northern Irish finally be made.” border retailers who have never The survey also revealed a reported trade in illicit goods in CEO of Retail NI Glyn Roberts shocking lack of trust in the the past, 63% said they would said “It has become strikingly resources made available to the not report illicit trading because clear that more resources need authorities by Government with they believed it would make little to be made available to tackling only 1/5 retailers of the belief that difference.
Findings from Retailers Against Smuggling and Retail NI 2018 Border Retailer Survey:
Republic of Ireland border retailers: Northern Ireland border retailers:
90% of border retailers believe the trade On average, border retailers believe the trade of smuggled products impacts their profits of smuggled goods impacts their profits by 5-10%. by 15%.
4/5 border retailers do not believe that An 4/5 border retailers do not believe that Garda Síochána and PSNI have adequate PSNI have adequate resources to deal with resources to deal with smuggling and illicit smuggling and illicit trade in their area. trade in their area.
Since last year, retailers are 63% more Almost 70% of retailers are more concerned concerned about the impact Brexit will have than last year about the impact Brexit will have on smuggling and the sale of illicit goods in on smuggling and the sale of illicit goods in their communities their communities.
4/5 border retailers believe An Garda 7/10 border retailers believe PSNI and HMRC Síochána, PSNI, Revenue and HMRC need to need to communicate better with retailers on communicate better with retailers on how they how they can report illicit trading. can report suspected illicit trading
42% of retailers don’t know how to report Over 20% of retailers don’t know how to report suspected illicit trading. suspected illicit trading.
Since the introduction of a 30-gram minimum 60% of border retailers have noticed an of roll-your-own tobacco in May 2017, 3/5 increase in the trade of smuggled products border retailers have noticed an increase in in the past year. its illicit trade.
RetailNI.com THE RETAILER 13 Retail NI Welcomes Great British High Street Survey
Independent retailers in the future of their local high “The results of this survey very Northern Ireland optimistic street; much mirror a recent survey · Four in ten (40%) predict they’ll commissioned by Retail NI as about the future of the part of our Independents’ Day Great British high street – see more bars, restaurants and coffee shops appearing on their campaign which showed that and nine in ten shoppers high street over the next five the biggest deciding factor for would miss their high years; visiting an independent store street if it was no longer was to support local businesses · Half (50%) say their high street is (62%) as well as better there improving. customer service (32%) and the convenience of local shops The findings also show that (36%)” • Six in ten (60%) Northern Irish building relationships with retailers are optimistic about the customers (80%) is what “Our members are showing a future of their local high street Northern Irish retailers enjoy new sense of confidence, but not • The majority (89%) of most about running their complacency, that retail trends consumers in Northern Ireland business. are moving in the right direction” believe that the high street is “This survey also shows that ‘about people’ Communities Secretary Rt while local shoppers value local Hon. James Brokenshire MP • Nine in ten (90.8%) Northern independent retailers, much said at the launch: “The Great Irish shoppers would miss the more work needs to be done British High Street Awards high street if it was no longer to improve and enhance town acknowledge in a very important there centres and high streets” way how high streets are so vital “The iron rule of retail is that • Research coincides with launch to our nation. High streets are change is the only constant” of the government-backed Great crucial in creating jobs, nurturing British High Street Awards 2018, small businesses and driving Suzan Kereere, Head of sponsored by Visa, to find the local and regional economies. Merchant Services, Europe, Visa, nation’s leading high streets We want to celebrate the best added: “Visa is very proud to be
Six in ten independent high street retailers in Northern Ireland are optimistic about the future “High streets are crucial in creating jobs, of their local high street – and nurturing small businesses and driving nine in ten shoppers would miss their local high street if it was no local and regional economies. ” longer there.
This is according to new research commissioned to launch the examples of high streets, as well supporting the Great British High Government-run Great British as those individual businessmen Street Awards at a time when High Street Awards 2018, and women playing a leading the nation’s high streets are sponsored by Visa. The research role. “The Government is doing transforming as both technology reveals that despite recent everything in our power to and consumer behaviour evolve, negative economic forecasts and ensure high streets continue to with consumers looking for a high-profile retail chain closures: thrive.” range of different experiences · 60% of independent Northern on their high streets. Businesses Irish retailers describe Retail NI Chief Executive Glyn and communities have shown themselves as ‘optimistic’ about Roberts said: themselves to be highly
RetailNI.com 14 THE RETAILER
adaptable, resilient and creative with two thirds (66.7%) describing However, nine in ten (90.8%) of in meeting these demands. their high street as ‘staying the people across Northern Ireland same’ or ‘getting worse’ and would miss their local high street “Visa is committed to finding 22.2% claiming there aren’t if it no longer existed – and a innovative ways to support enough shops and services on it similar number (88.9%) believe merchants and consumers to meet their needs. it is the people they meet there, and helping communities and in terms of both shoppers and economies to thrive. High street And two thirds (66.7%) say retailers, that make it what it is. merchants help to establish they feel ‘neutral’ or ‘not very and preserve bonds within optimistic’ about the future of Asked what would encourage communities that are as valuable their high street – despite more Northern Irish shoppers to visit as the economic benefits they than three quarters of Northern their high street more, over six generate.” Irish consumers (75.9%) visiting in ten (61.1%) said more shops, their local high street at least almost half (48.1%) said better But the view from shoppers in once a week, with almost one in parking or public transport Northern Ireland is less positive, 10 (9.3%) visiting every day. facilities and a third (33.3%) said extended opening hours. RetailNI.com THE RETAILER 15
• Independent retailers are more Scotland, Wales and – for the likely to consider the presence first time – Northern Ireland, of national chains as a positive across two categories: the factor, with around half (49.3%) Champion and Rising Star saying it attracts shoppers to awards. An overall winner will the area, compared to just a also be named. quarter (26%) who claim they lose business to larger retailers It was announced at the launch offering cheaper products and that author and TV presenter services; Simon Reeve will be a judge • A fifth of shoppers (21.3%) for the Great British High Street claim there aren’t enough shops Awards 2018. and services to suit their needs and nearly two thirds (63%) say Mr Reeve said: “I’ve spent the they feel ‘neutral’ or ‘not very last 16 years travelling around optimistic’ about the future of the world and investigating what their local high street is happening in other countries, so I’m really looking forward to • But, 81% of people across the being a bit closer to home and UK would miss their local high meeting the unsung heroes street if it no longer existed; helping the nation’s high streets • Wales is the place most likely to thrive.” to see a big rise in high street coffee shops over the next In 2016, Blackburn in Lancashire five years, according to local was crowned the Great British independent traders, while High Street winner thanks to the Scotland will most likely see determination of the community high street shops converted into and local businesses that housing or office space over the worked in partnership to drive same period. improvements and overcome
For more information about the Great British High Street Awards 2018 and to enter, visit: www. thegreatbritishhighstreet.co.uk
Across the UK, the Great British The Great British High Street the challenges their high street High Street Awards 2018 Awards 2018, which are was facing. research also reveals: being run by the Ministry of • More than half (53%) of the Housing, Communities & Local This year, winners of the nation’s independent high street Government, sponsored by Visa Champion award, celebrating retailers are optimistic about the and backed by other partners, is the UK’s best high streets, will future of their local high street; recognising and celebrating local be named in England, Scotland, Wales and Northern Ireland, with • Almost eight in ten (78%) achievements on our high streets an overall national winner also independent high street retailers and supporting the communities selected. Four Rising Star High say building relationships with in which we live and work. Streets – high streets that are customers and being a part of a taking the lead and working to community is what they love the The initiative also includes a adapt and diversify – will also be most about running their high competition to find the nation’s named. Shortlisted entries will be street business; best high streets, with winners being named in England, announced in September 2018.
RetailNI.com 16 THE RETAILER
Retail NI Reaction To NI Budget
Commenting on the recent “If both of these had have been “By no means is this the best way NI Budget unveiled by the included in this Budget, we to set a Budget” would have seen members, Secretary of State, who struggle to pay their ‘We need to see local, existing rates bill, closing their accountable and elected businesses” Ministers making the key decisions. Northern Ireland Retail NI Chief Executive Glyn “Additionally, we will be seeking deserves more than ‘care and Roberts said: clarification that proposals to maintence’ administration and increase car-parking charges are emergency budgets” “Retail NI is pleased that the NIO also dropped” has listened to our concerns “We would urge the local regarding this budget and “We welcome the extra funding political parties to get back to the not imposed the 10% hike in for Infrastructure and hope major talks table and hammer out an business rates and ended the projects such as York Street, A5, agreement” Small Business Rate Relief which A6 and others, are able to move was included in the Budget forward” Options Paper”
Business ratepayers and their “71% of Retail NI members had advisors in Northern Ireland an increase in their rate bills Retail NI are obliged to provide rental following the last revaluation in evidence to LPS with a view to 2015. This cannot be repeated in Comments preparing a new Valuation List 2020” for use from April 2020. ‘In 2015, Retail NI had major On Rates Letters explaining how concerns with the process and ratepayers can submit transparency of the valuation of Revaluation information are being sent our many of our members’ stores to occupiers of commercial which has to be avoided in the 2020 premises. Most ratepayers 2020 Revaluation” will be able to submit their details online. LPS will use this “It is welcome that we now have information to analyse and greater transparency with the Land & Property interpret the current market and valuation process and we will be assess the rental value of each closely working with the LPS to Services (LPS), part of the and every rateable property, monitor it as we approach 2020” Department of Finance, which then will be used to is contacting business calculate individual business rate “It is important that our members ratepayers to collect bills from 1 April 2020. and the wider business rental data for the non- community submit the correct Retail NI Chief Executive Glyn and up to date information to the domestic rates revaluation Roberts said: “Getting a better LPS to ensure the right valuation – Reval2020. deal in regard to Business Rates is made” is our top priority”
RetailNI.com THE RETAILER 17 Retail NI Meets Barnier
The Chief Executives of businesses about what Brexit will the UK must remain unfettered regardless of the Brexit Manufacturing NI, Retail mean to our industries and firms. “We stressed to Mr Barnier agreement outcome” NI and Hospitality Ulster, that there is a need to find a met the EU Brexit Chief way which ensures no Border “Our three groups will be seeking Negotiator Michel Barnier in Ireland or between these further meetings in London, in Newry recently. islands in the interest of our Dublin and Brussels to ensure economy and the hundreds our respective members voice is of thousands of people across heard during these negotiations” In a joint statement Stephen Northern Ireland who work in our Kelly, Glyn Roberts and Colin businesses” Neill said:
“We greatly welcome this “During our meeting we make it clear that opportunity to meet with Michel Barnier to discuss the concerns trade between Northern Ireland and the rest of our three sectors” of the UK must remain unfettered regardless “We’ve met with politicians from of the Brexit agreement outcome” the UK and across the EU and with NI and UK Officials involved in the negotiations but today was the first chance for Michel “During our meeting we make Barnier and his team to hear it clear that trade between directly from Northern Ireland Northern Ireland and the rest of
RetailNI.com 18 THE RETAILER
Debt Recovery
RetailNI.com THE RETAILER 19 Retail NI Launches Alternative Programme for Government
Retail NI has warned that we “A staggering 79% of members face the most dramatic changes tell us that compliance with in the political and economic excessive regulation is the landscape in decades and we biggest challenge to their must ensure that real leadership business. This is a major wake is shown locally with the up call to political leaders in formation of an Assembly and Stormont and Westminster that Executive immediately. things have to change.
Glyn Roberts Chief Executive of “Retail NI’s immediate priority is Retail NI said: to ensure the implementation of the new rates relief scheme we “In our Programme for jointly produced with Hospitality Government, Creating a Northern Ulster, which adopts a targeted Retail NI has launched Ireland Economic Powerhouse, approach for the independent a new Programme for we included the results of a retail and hospitality sectors Government, Creating a comprehensive survey of our Northern Ireland Economic members. It told us that 71% of “Our joint rates plan has the our members’ rates bill increased support of thirty business Powerhouse and a survey after the recent revaluation. organisations representing which uncovers that 91% retail, hospitality, manufacturing, of independent retail “The perfect storm of cost food and pharmacy. In addition, businesses saw their costs issues including business rates Chambers of Commerce from rise in the last year. increases, National Living Wage right across Northern Ireland and auto enrolment pensions is have also pledged their support resulting in 67% of them reducing for the scheme” A comprehensive survey staff hours, 51% reducing staff undertaken as part of the numbers and 26% postponing or ‘Creating a Northern Ireland cancelling investment plans. Economic Powerhouse’ report highlighted:
Debt Recovery 75% of retailers will reduce the level of investment in their businesses as they try and offset costs they have no control over;
71% saw their rates increase in the last year, with many citing the lack of clarity and reasoning behind the increase, and the deficiency of services received in return for paying rates;
81% of those surveyed believed that the overall level of regulation in Northern Ireland is an obstacle to business success.
RetailNI.com 20 THE RETAILER Hospitality Ulster and Retail NI Host NI Economy Reception at Westminster
Hospitality Ulster and sectors and we have a shared Retail NI has hosted a aim of making Northern Ireland the very best place in these Northern Ireland Economy- islands to locate and start a themed reception at business and to shop and Westminster, which was socialise” addressed by the Shadow Secretary of State for “We want to see radical changes to Business Rates, investment in Northern Ireland, Owen our infrastructure, particularly in Smith MP and attended our rural towns, and world class by over fifty MPs, Lords skills and training to secure the and business leaders from future of our economy” Northern Ireland. “Our preference will always be for local devolved Ministers to take these key decisions Both organisations urged and we repeat our call for the MPs and Peers to support the local political parties to secure creation of an enabling taxation agreement and restore the and regulatory environment to Executive” stimulate growth in the Northern “We also need to change the Ireland economy. Calling for conversation on Brexit - instead them to back the City Deals for of focusing on the problems let’s Belfast and Derry/Londonderry focus on the solutions that will and both cities’ bids for the title stimulate economic growth in of European City of Culture. Northern Ireland. A hard border on the island of Ireland, or one The Chief Executives of across the Irish Sea needs to be Hospitality Ulster and Retail NI avoided” Colin Neil and Glyn Roberts said: “Previous experience shows that ‘Retail NI and Hospitality Ulser securing the European Capital “This reception is all about selling are strong supporters for Belfast of Culture title can act as a and promoting Northern Ireland and Derry to get City Deals and catalyst to supporting the social, plc. and despite the political to secure the title of European cultural, economic and physical situation, the fantastic potential of City of Culture. To secure both of regeneration of the wider region” our economy” these would be a game changer, “City Deals for our two main not just for our two main cities, cities is an opportunity to ‘Both our organisations represent but also potentially for our wider develop longer term spending two of Northern Ireland’s largest NI economy”
RetailNI.com THE RETAILER 21
Glyn with former Shadow NI Secretary Owen Smith MP, DUP Deputy Nigel Dodds MP and Colin Neill
and delivery plans which share local, regional and government On Wednesday 5th September, Retail NI will be resources in an innovative way to hosting a reception in the House of Commons, maximise economic and social impact. It would form a key part setting out our policy priorities and giving our in ensuring the region develops members an opportunity to engage with MPs. economic resilience to face the current and future challenges If you would like to attend, please get in touch and opportunities, including with Lisa at [email protected]. Brexit.
RetailNI.com 22 THE RETAILER danskebank.co.uk/making
Making business banking better 8 out of 10 business switchers save money with Danske Bank
SourceRetailNI.com : Based on a survey we conducted on our Business Banking customers who switched in the last 24 months up to August 2017. 83% of the customers who responded to the survey stated they saved money. Current Account Switch Service applies to businesses whose annual turnover does not exceed £6.5 million. COM4031 THE RETAILER 23 Reval2020 Revaluing properties for business rates Submit your evidence now for Business Rates Revaluation, Reval2020
Land & Property Services (LPS), is contacting Where can I find out more business ratepayers to collect rental data for the non-domestic rates revaluation - information?
Reval2020. You can find out more on our website
www.finance-ni.gov.uk/reval-2020-ni You will have received a letter with a PIN enclosed to complete an online questionnaire. Help with filling in the online questionnaire is available by calling 0300 200 7801. What should I do next? Business ratepayers must provide rental Reval2020 is not an exercise in raising evidence to LPS with a view to preparing a more money for public services. Regular new Valuation List for use from April 2020. revaluations maintain rating system fairness LPS will use the submitted information to ensuring business rates reflect property assess the rental value of every rateable market changes over the past 5 years. property, to calculate individual business rate bills from the 1st April 2020. All the information gathered is subject to the Data Protection Act and General Data Will this affect my rates relief? Protection Regulations legislation. The revaluation will not impact any existing reliefs available. Information on available reliefs is available at: www.nibusinessinfo.co.uk/content/help- available-business-rates
H
RetailNI.com
Reval2020 Retail NI Ad .indd 1 26/04/2018 11:13 24 THE RETAILER Thirty Business Groups Back Retail NI Rates Discount Scheme
Thirty Business highest amount ever, and is Centre for Economic Policy Organisations representing around two and a half times the (now UUEPC) made a key previous relief available. This is recommendation that the Retail, Hospitality, significant and we urge cross Small Business Rate Relief Manufacturing, Food party backing for this business- Scheme should be a more and Pharmacy have all critical plan.” targeted scheme, focused supported the targeted on encouraging economic approach to Business Rate Relief for the independent retail and hospitality “We believe this plan is good for town and sectors as outlined by city centre regeneration, revitalising our Retail NI, Hospitality Ulster and the Department for villages and rural infrastructure and for Finance. growing our tourism potential.”
In addition, Chambers of Commerce from right across “These proposals are not just growth. The Rates Plan does Northern Ireland have also supporting the growth in retail just that with the emphasis pledged their support for and hospitality, but also given the on promoting investment and the scheme. The coalition of independent retail and hospitality growth in two key sectors, Retail business organisations has sectors’ commitment to sourcing and Hospitality, which make a written directly to the leaders local produce, they are a real vital contribution to the Northern of the local parties seeking their boost for the local supply chain Ireland economy’. support for the Rates Plan in their and for the agri-food sector Programme for Government among others. Commentating on wide support discussions after the Assembly from the Business Organisations, Election. “Not only will this rate relief the Chief Executives of scheme be beneficial for many Hospitality Ulster and Retail NI, In a joint statement, the Business existing independent retail Colin Neill and Glyn Roberts said: Organisations and Chambers of and hospitality businesses, it Commerce said: will potentially assist new start “We are delighted with the wide businesses in our sectors with support for our Rates Plan from “We fully support the proposals a substantial rate reduction, right across the wider business for a new targeted Rate Relief helping reduce their start-up community. It is absolutely scheme for Retail and Hospitality costs. Businesses will have vital that the parties commit to for £25k NAV (Net Annual the confidence to reinvest the implementing this plan in their Value) and below for qualifying money that they will save on Programme for Government businesses” hiring new staff, further skills discussions when the Assembly training and planning for the resumes” “This new scheme of over future.” £22million of rate relief is the ‘In 2014 the Northern Ireland
RetailNI.com THE RETAILER 25
“It is the most accessible part of the health service and could be regarded as the heartbeat of the high street. But due to underfunding by the Department of Health, it is currently under attack which means that some pharmacies could close, and close soon. We simply can’t let that happen.”
“We cannot afford more vacant units on the high street, especially those of the local pharmacist who provides much needed healthcare in a community setting. In fact, community pharmacy has an extremely important role in driving footfall for other forms of retail and services and should not be overlooked in the other parts that they play – socially and economically.”
Retail NI urges “We have recently joined the campaign to ‘Save Your Pharmacy’ and call on everyone to add their businesses to Save name to the fight and sign their petition at Change.org by going to www.change.org/p/department- Your Community of-health-northern-ireland-save- the-northern-ireland-community- pharmacy-network “ Pharmacy Gerard Greene, Chief Executive, Community Pharmacy NI said today: before many pharmacies are forced Retail NI urges businesses “We welcome the support from to shut. to back campaign to Save Retail NI and the boost it has given
our campaign. We fully commend Your Community Pharmacy Like any other business, community Glyn and his team in understanding before many could be pharmacists have similar financial just how important community pressures such as rates, rent, forced to shut pharmacy is to the high street, the staff wages, taxes and general wider retail offering, and the front- Retail NI, the membership upkeep. This coupled with the rising line healthcare that it provide to tens organisation which represents incidence of violent crime on local of thousands of people every day thousands of independent retail chemists, medicine shortages, across Northern Ireland.” traders in Northern Ireland, has rising demand and a deepening backed the campaign to save workforce crisis, means that there “This is an extremely difficult period local community pharmacies, are a plethora of issues they are for community pharmacy. We are which are under attack due to a faced with. now coming to critical point when lack of financial support from the some pharmacists are being forced Department of Health. Glyn Roberts, Chief Executive of to make tough decisions which Retail NI said: may force them to close causing Chief Executive of Retail NI, Glyn “Community Pharmacy is a great hundreds of job losses across Roberts, has urged everyone in the example of a sector which has been Northern Ireland and a hugely business community to sign the firmly rooted for decades in the negative impact on patients and Community Pharmacy NI petition to towns and villages across Northern customers. We urge as many in the address the worrying fact that local Ireland. They are normally anchor business community to support pharmacists are dispensing at a loss tenants and play a vital role in the our campaign and sign the petition and require an emergency package vibrancy of many areas.” before it is too late.” to plug a £20 million funding gap – RetailNI.com 26 THE RETAILER Retail NI Support for Proposed North-West Transport Hub
Retail NI has voiced ‘‘As a key investment in the North have an easy link between local support for proposals West region, and specifically city bus services and onward they city of Derry-Londonderry, travel, including cross-border submitted by Translink for I fully support Translink’s rail and bus services. Building a North-West Multi-Modal proposed North West Transport on the success of the hourly Transport Hub in Derry- Hub proposals. There is growing Belfast train service, this could Londonderry. evidence to support the assertion be transformative in developing that travel hubs are supplanting Derry-Londonderry’s reputation out-of-town retail parks, in-town as a retail destination in the shopping malls and shopping North-West and encouraging Located at the old listed parades as the most favoured cross-border visitors and Waterside Station on the city’s location for new retail stores. shoppers from elsewhere in Duke Street, the proposed facility Whilst the proposed retail Northern Ireland in seeking out is an ambitious project intended within the hub are themselves a what the city has to offer retail, to transform all forms of travel in welcome boost and a benefit to leisure and hospitality. the city and beyond; it represents the Waterside area, the positive an investment of £27m, including impact of the multi-modal ‘‘I fully support this ambitious time-bound EU funding, and will proposals on the city and wider project and the benefits it will include retail and community region is of primary significance. bring to local traders in the city.’’ space, a new park and ride site, a sustainable travel centre and ‘‘By bringing together a range an extension to the greenway to of transport modes, such as connect the new facility to the car, bus, rail and walking and city centre via the Peace Bridge. cycling, the Hub will make it as easy as possible for people to Glyn Roberts, Chief Executive of visit and shop in the city. For the Retail NI, said: first time, these shoppers will
RetailNI.com THE RETAILER 27
who do not have the space in store to install expensive reverse vending machines, and for those who would have to collect the bottles manually, this would cause significant queues and potential flashpoints in store”
“Retail NI members have a strong environmental track record in administrating the Carrier Bag levy, sourcing local food which cuts down on food miles and investing in green technology in their stores”
“We would urge the Government to think of the impact this would have on small independent retailers who contribute a huge amount to our local economy and encourage them to continue looking at more effective ways to tackle the problem of plastic recycling.”
A survey of 1,210 UK independent retailers in the UK found that 71% thought a deposit return scheme would be impractical to implement due to the space that Retail NI Expresses it would require in their stores. Populus polling of 2,000 Concern Over Plastic consumers in the UK found that 70% would prefer to use kerbside household recycling facilities Bottle Return Scheme over a deposit return system for bottles and cans. The survey also found that the top three reasons Retail NI has expressed it is likely that the consultation given for why consumers would concerns about the could be extended to Northern increase their recycling rate were: impact that deposit return Ireland. schemes would have on • If more packaging was Retail NI Chief Executive Glyn recyclable (37%) its members and overall Roberts said: recycling rates following • If packaging was more clearly labelled as recyclable (35%) the announcement “The UK government is rightly considering ways to increase and from the Department of recycling rates and reduce the • If household recycling Environment, Food and amount of litter on our streets, collections took a greater Rural Affairs Minister but we do not believe the range of recyclable goods Michael Gove on a introduction of a deposit return (29%) consultation for such a scheme that forces retailers to take back bottles and cans is the In comparison, only 9% of scheme. right answer. The Deposit Return consumers in Populus’ polling Scheme will have a significant said that they would recycle While the Minister’s negative impact on our members more if a deposit return scheme announcement is for England, was introduced.
RetailNI.com 28 THE RETAILER
PARTNERSHIP
Scamwise: If you can spot a scam, you can stop a scam
Twenty years ago my scams two years ago. I had professional challenges were a dawning realisation that catching shoplifters and burglars the numbers of scams was and avoiding being punched by increasing, the scammers were an angry drunk. agile and clever and they saw the older and more vulnerable in our In the past twenty years much community as easy prey. has remained the same in policing - we still have angry The outworking of that concern drunks to deal with, burglars was the establishment of and shoplifters but equally Scamwise NI Partnership, which much has changed. brought together a range of organisations that were equally Possibly the biggest change, is concerned about the insidious that much crime is now “hidden”. impacts of scams on those in our I marked twenty years It doesn’t take place on the society we have a duty of care as a police officer in July. streets or in public. It takes place for. It’s a personal milestone on line, via phones or the mail, and in ways none of us could The Partnership has grown since and a time to reflect on a have imagined. and there is a real sense of a career which has brought collective responsibility to deal challenges and rewards in As a police officer I became with this sort of crime. equal measure. particularly concerned about The Partnership includes Government Departments,
RetailNI.com THE RETAILER 29 statutory bodies, the Third of these types of scams. In many Undoubtedly scams and Sector, Banks, and Credit Unions cases those targeted did the scammers can be dealt with in a and other commercial bodies, right thing, they put the phone number of different ways. including Retail NI. Our latest down or they deleted the email. One of the most powerful member is the Royal Mail. Others were not so lucky. responses to scams is Law enforcement faces a In one case an 82 year old awareness; awareness of scams number of difficulties in woman brought £2,000 of and the practical steps that can dealing with scams. Many vouchers in a supermarket, be taken to avoid becoming a scams, particularly the mail, and sent the codes to the victim. email and on line scams, are scammers. That money will not being masterminded from be recovered. The strapline of the ScamwiseNI abroad and the scammers The scam is simple. It can be campaign is “if you can spot a hide behind the protection of effective and lucrative. scam you can stop a scam”. sophisticated technology. The Partnership has worked We are seeking to establish hard to create this awareness Another challenge Law a partnership with the Trade among our community. Details of Enforcement faces is the Associations/Bodies to address our campaign can be found on inventiveness of scammers; this with the intention of the nidirect.gov.uk/scamwiseni they continually find new ways eliminating it. The proposal is website. to take money from people and develop a small training package sometimes very significant and for the Associations to deliver We have also recently launched life-changing amounts. and share with members for a Facebook page: Scamwiseni frontline retail staff. Please visit the site, and One of the more prevalent follow the page but also take scams recently has been an The desired result is for retail responsibility to spread the word ‘HRMC’ scam. Members of the staff to better recognise “If you can spot a scam, you can public are telephoned or emailed suspicious purchases of stop a scam”. and advised they owe money to vouchers, where large quantities Revenue and Customs. of vouchers are requested and or You can visit nidirect.gov.uk/ the person may be acting under scamwiseni or @scamwiseni They are advised the debt duress. Some questions/probes Facebook page should be paid by iTunes may be developed to assist vouchers. PSNI has recorded in in better understanding if the excess of 750 reports of this type purchase is linked to a scam.
Ifyoucan Usethescamtest spotascam, you can stopascam
for help and information, or to report a scam visit
nidirect.gov.uk/scamwiseni PARTNERSHIP
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Supporting the Retail Industry across Northern Ireland
. - Helping Businesses get found on-line CALL US TODAY - Creating & Developing websites that work for YOU NO OBLIGATION - Social Media for Business Training Tel: 028 2586 1113 - Digital Marketing Consultancy Mob: 07799 797672
www.gazellecommunications.co.uk THE RETAILER 31 Arcadia Delicatessen celebrates 85 years in business on Belfast’s Lisburn Road.
newfound pride in the quality of local products on offer has seen Mark Brown become an ambassador for local products, providing many artisan producers with their first retail shelf space beyond market stalls.
‘ I am proud to continue the business which my grandmother worked hard to establish in South Belfast . Times have changed 2018 sees the Arcadia requests of his clientele returning and we’ve had to move with Delicatessen realise a from holidays on the continent in them but I hope we still stay true significant milestone as the 70s and 80s wanting to relive to the original values of a high those summer holiday memories. quality food offering and great the third generation family customer service’ Mark Brown business celebrates 85 Over the 85 years there have years of trading from the been many interesting stories The Arcadia has managed to same unit on Belfast’s to tell and famous customers hold onto its old fashioned Lisburn road. It is the across the threshold including a customer service whilst cross section of journalists and providing a 21st century offering oldest retail business still politicians, which often makes incorporating a successful gift in existence on the popular the Saturday queue a very hamper website and added South Belfast shopping interesting place! value channels such as their street. popular bespoke cheese William, who still works in the wedding cake service. With this shop, handed the reigns to his Over that time, The Arcadia has continued attention to the ever- son, Mark and wife Laura ten morphed from local bakery into changing retail environment, it is years ago and they have further the award winning cornucopia of hoped Arcadia will be around for developed the business to delights it is today. Ellen Brown a long time to come. compete in today’s challenging took the shop beyond the war food retail environment. years and it was her son, William, For further information, contact: who began to add such exotics Laura Graham-Brown In recent years,a burgeoning as French Brie and Greek olives T: 028 9038 1779 local food scene and a to the selection reacting to the E: [email protected]
RetailNI.com 32 THE RETAILER
Friends of the Cancer Centre - The heart of local cancer care
Every day, over 1,000 people from across Northern Ireland will make the nervous journey to the Cancer Centre in Belfast for treatment. It can be a worrying time, but Friends of the Cancer Centre is here to support them every step of the way.
Based at the heart of the Cancer lists. The charity’s funding of funding research right here in Centre at Belfast City hospital, vital medical equipment ensures Northern Ireland. The charity is Friends of the Cancer Centre is that doctors and nurses have a proud partner with the Centre one of Northern Ireland’s leading the equipment they need to for Cancer Research and Cell cancer charities working to diagnose and treat patients. Biology (CCRCB) at Queen’s support local people affected University and has invested over by cancer. For over 30 years Patient comforts provide £1 million in the centre’s work the charity’s life-saving and life practical support for patients over the past three years. -changing work has been making and families. From providing a difference to thousands of lives thousands of free cups of tea Everything Friends of the Cancer through its work in patient care, and coffee for patients waiting Centre does has a direct impact patient comfort and research. on treatment, to offering financial on thousands of local patients support to patients who may be every year. People like 53 year Patient care highlights Friends of struggling while going through old Kate: the Cancer Centre’s commitment their treatment, Friends of the to funding additional medical Cancer Centre believe little “Friends of the Cancer Centre is staff and equipment. The charity things can make a big difference. a lifeline to patients. The charity currently provides funding for made my appointments at the 31 additional members of staff, Research is vital in the fight Bridgewater Suite that bit better, including senior oncologists and against cancer and Friends with small acts of kindness such 10 specialist cancer nurses who of the Cancer Centre is the as a cup of tea when you’re each play a pivotal role in patient leading local cancer charity anxious or a magazine to try to care and help reduce waiting
RetailNI.com THE RETAILER 33 take your mind off what is to There are so many ways If you are interested in finding come. I know they do so much businesses can work in out more about sponsorship, more great work but for me, that partnership with Friends of the employee fundraising, CRM or cup of tea meant the world as it Cancer Centre to highlight your taking part in one of our events made me feel like someone was commitment to supporting local please contact Ana Wilkinson. really thinking about what could people living with cancer. make that moment a little easier and Friends of the Cancer Centre did that.” Ana Wilkinson - Corporate Fundraising Manager
All of this is made possible Friends of the Cancer Centre - NI Cancer Centre, thanks to the charity’s incredible Belfast City Hospital, Lisburn Road, Belfast. BT9 7AB friends and supporters. Friends of the Cancer Centre does not T: 028 9069 9393 M: 07775 688291 receive any government funding E: [email protected] and relies on the generosity of local people and businesses to www.friendsofthecancercentre.com raise over £1.5 million each year to continue this vital work.
Donate and make a difference This year, Retail NI is inviting all our members and newsletter readers to help us make a difference by supporting local families affected by cancer. By working together, we could help Friends of the Cancer Centre to provide 2,000 hours of specialist nursing care.
Every donation of just £25 could provide one hour o f support from a Friends of the Cancer Centre specialist nurse. You can donate via JustTextGiving by Vodafone
Simply text RETL18 £25 to 70070 to donate £25 to Friends of the Cancer Centre and make a difference today.
(All donations are most welcome, so to donate a different amount, simply text RETL18 followed by the £ sign and the amount you wish to donate to 70070)
Donations can also be made: by telephone to Friends of the Cancer Centre at 028 9069 9393 quoting Retail NI or by visiting www.friendsofthecancercentre.com
RetailNI.com 34 THE RETAILER
as Electric Ireland, Heineken, Nespresso, Red Bull, Topaz, Eddie Rockets, Keelings, United Wine Merchants and Coca Cola.
Nicola de Beer, managing director of FMI, said: “We are delighted with how well we have been received in Northern Ireland. Our growing client list and employee numbers is testament to the hard work of our team. Business has grown considerably and we out grew our first offices. We have been constantly recruiting the best talent. We are looking forward to a future delivering for our clients and adding more FMCG names to our portfolio.” Julie McBride, account manager at FMI Belfast, said: “Our new office is future proofed for a growing and expanding team. We wanted to be centrally located and closer to our clients and we have absolutely hit the jackpot with The Ormeau Baths, a building which suits our personality. There are six staff based in the new office, supporting the wider team in the field. We have recently FMI expands operations in won the acclaimed Champion Outsourced Partner at the Sales Champion Awards and we will Northern Ireland as rapid continue to build on the success growth continues of FMI in Northern Ireland.” About FMI
Ireland’s leading field management company, FMI, Ireland’s leading field continues to expand its operations in Northern Ireland management company, FMI and relocated to a new larger office space in The Ormeau which has its headquarters in Baths following 18 months of rapid growth. Dublin, expanded into Northern Ireland in October 2015. The investment of over £500k The company, which has its FMI established a presence in and the creation initially of 33 headquarters in Dublin, provides Northern Ireland in October 2015 new job positions show just how services which include direct and has since grown its team committed FMI were taking this sales, merchandising, in-store from two to 45 following a period move. demonstrations, retail auditing of significant activity. Established in 1995 and currently and a contact centre solution The company is currently celebrating over 23 years to offer clients in a range of recruiting for talent in sales and in business, FMI is a people industries including energy and demos to work with their client management company. The hospitality. list, which now includes big name services provided include Sales, brands in Northern Ireland such Merchandising, Instore Demos,
RetailNI.com THE RETAILER 35
Auditing and Mystery Shopping career working in the direct sales customer database, raise brand along with a fully functional industry in Ireland and then the awareness and showcase Contact Centre. UK. Nicola has been with FMI for Electric Ireland as the main over eleven years and worked energy provider in the North. Some clients include Electric her way up to Managing Director. Electric Ireland enjoyed a strong Ireland, Virgin, Mondelez, working relationship with FMI in Nespresso, Glanbia, Dunnes, CASE STUDY # 1. the Republic of Ireland for over Supervalu, with 3 offices - Dublin, six years and approached FMI to Cork and Belfast. FMI activity in Northern help roll out a business model in Headed up by Managing Ireland includes Electric the North. Director, Nicola de Beer, FMI Ireland have over 80 staff between their FMI provide both field and Dublin, Belfast and Cork offices FMI provide a specialist event sales resulting in new and employ over 800 in the field. event sales team for Electric acquisitions. The event sales in Ireland operating in the retail particular are proving to be a Nicola was born in South Africa environment across Northern success. The event team were and spent her childhood in Ireland. The team are selected responsible for over 11,000+ new South Africa and Namibia. After for their sales acumen customer contacts in 2017. completing a degree in Industrial specifically, interruptive selling Psychology from Stellenbosch and closing the sale. Electric Ireland is represented University and certificate in by FMI with a presence across Labour Law from the University The purpose is to increase the shopping centres and key of Cape Town, Nicola started her events.
If you have any requirements for Sales, Merchandising, Instore Demos, Auditing, Mystery Shopping, across Northern Ireland please contact Gavin Spencer on +353 85 156 1888 or drop him an email [email protected] with any queries.
RetailNI.com 36 THE RETAILER
RetailNI.com THE RETAILER 37 BREXIT: Business leaders urge for no border between these islands
Business Leaders urge Ireland’s Europe Minister to ensure that there must be no border across or Stephen Kelly, Manufacturing NI CEO, Helen McEntee TD, the Irish between these islands. Minister of State for European Affairs and Glyn Roberts Retail NI CEO.
Leaders from Northern Ireland’s Manufacturing NI said “GB is the supply from across these islands retail and manufacturing largest external market and the and cannot afford to add any industries met with Helen source of most of our imports for additional costs onto consumers McEntee TD, the Irish Minister of our firms; however more of our who are already dealing with State for European Affairs, and businesses trade cross border a steep rise in prices since the pressed her to ensure that there and into rest of the EU than trade EU Referendum. Additionally, is no border across or between with Britain. We must ensure there is a risk that cross-border these islands as a result of Brexit. that as the UK leaves the EU, that shoppers could fall victim to there is no access restrictions customs rules on their purchases As the UK negotiates its exit from to either market that would add unless the UK and the EU agree the EU and its future relationship, cost and complexity and as a a new relationship” there is concern in business that result damage NI as a place to the two industries, which will be do business”. “We also need to see a new most impacted by any customs more tolerant debate around or border restrictions, would be “Working with colleagues Brexit, which focuses on realistic significantly damaged. from across the local business solutions, rather than problems” community we will be seeking a Both business organisations meeting with Michel Barnier to “With no devolved government have called for Michel Barnier ensure that our voice is heard in in place to give us a voice in to meet with a delegation of the this process” the Brexit negotiations, the broader business community. broader business community Glyn Roberts, CEO of Retail needs to step forward and show Stephen Kelly, CEO of NI said “Our retail industry takes leadership” RetailNI.com 38 THE RETAILER
A Taste of Success for IFEX 2018
“With the addition of supplier village’ featuring Meat@IFEX and the World produce from many of its suppliers including a social- Butchers’ Challenge we enterprise bottled water had high hopes for this company from Larne, Clearer year’s event, however IFEX Water. In addition, other major 2018 has exceeded all our stands included impressive expectations!” comments areas from B.D Foods, Bunzl McLaughlin, Express Food Caroline McCusker, Event Service, Hugh Jordan and Director of IFEX. Stephens Catering Equipment.
IFEX 2018 saw over 6500 visitors Exhibitors’ efforts to showcase descend on the Titanic Exhibition their businesses in the best Centre, Belfast, making it the possible manner really added biggest turnout for the exhibition vibrancy to the event and for to date. With exhibitors reporting visitors, they got to sample the that substantial business was food and drink on offer, including done and overwhelming positive the award-winning products feedback from visitors and that were on display at the Great exhibitors alike, IFEX 2018 really Taste Market. did serve up a show that will benefit all of those involved in the IFEX was officially opened on Northern months and years ahead. Tuesday 20th March by Multi- Michelin star award-winning chef, Ireland is fast- IFEX Event Manager, Caroline Jean Christophe Novelli, who McCusker adds: “We have joined Sean Owens, Director of becoming worked hard on this show for Salon Culinaire on the podium. the past two years. Our goal was world- to make IFEX 2018 as good as it Jean-Christophe Novelli praised could be and the vibrancy and the quality of local produce on renowned for atmosphere over the three days display and also welcomed the was incredible. large crowds on the first day its hospitality of the event saying: “Northern “In the build up to the sold- Ireland is fast-becoming world- offering out event, the signs were very renowned for its hospitality positive, and we are thrilled to offering, and IFEX plays such a hear exhibitors are reporting that pivotal role in the development major deals have been done.” of skills and securing future part in the live competitions, and Exhibitor stands were both business for the 200 plus the overall positive atmosphere impressive and engaging, exhibitors who participated at the at the show.” with IFEX stalwarts, Lynas show. Foodservice housing an ‘in- Also, on day one was the highly- stand’ café for both customers “I was really impressed with the respected Product of the Show and new contacts. Henderson calibre of exhibitors; the chefs, Awards. Taking home, the top Foodservice brought a ‘local both young and senior taking accolade, Stephens Catering
RetailNI.com THE RETAILER 39
Adrian McLaughlin, comments: “Stephens Catering Equipment was a very worthy winner. The Charcoal Oven and BBQ Grill stood out for its innovation, design and is a great product with real benefit to the end user.
“All of the finalists’ products were extremely impressive and they’re great examples of the innovative food, drink, retail and hospitality products and solutions that were exhibited at IFEX.”
Lynas Foodservice was awarded Silver with its Causeway Prime Chuck, Shin and Short Rib Patty whilst joint Bronze went to BNE Electronics Ltd and the VanPOS, and Irish Biltong from The Irish Biltong Company.
A hotly-anticipated feature of IFEX 2018 was Salon Culinaire, attended by over 150 student and culinary chefs and many spectators. During the three-day show, rising stars in the industry were identified, new champions in their field were awarded and renowned industry experts were recognised for their contribution to this diverse sector. IFEX 2018 was Northern Ireland’s showcase for local excellence and top awards were given to those who excelled in their fields.
Taking home one of the biggest awards at IFEX was Paul Cunningham from Brunel’s Restaurant, Newcastle, who was named DAERA NI Chef of the Year. Paul competed against five other culinarians to win the ^ IFEX 02 - Sean Owens, Director of the Salon Culinaire at IFEX, top accolade, impressing the Jean Christophe Novelli and Edible Art Judge, David Close judges with his creative flair and inspirational use of ingredients throughout the course of the Equipment were awarded The judges were looking for competition. Thrilled with Overall Product of the Show for all-round excellence among the winning, Paul commented: “IFEX its Kopa 400 Charcoal Oven and exhibitors’ products in categories is synonymous as the event BBQ Grill by an independent such as catering equipment, where NI’s top chefs first won panel of judges that included food & drink, sustainability and their medals and to be crowned Adrian McLaughlin, CEO, technology. DAERA Northern Ireland Chef of Dunluce Hotel. the Year is incredible.
RetailNI.com 40 THE RETAILER
“It is a huge honour to win and Supported by the Department With over 200 companies to now be included in the hall of for the Economy, Department showcasing innovative products fame alongside such industry of Agriculture, Environment and and services, visitors had a heavyweights is a dream come Rural Affairs (DAERA), the Food wealth of new products to see, true. Having come second in Standards Agency, as well as taste and learn about. With the competition last year, my Flogas and Stephen’s Catering everything from Irish Black Butter goal this year was to go the Equipment, Salon Culinaire was a to revolutionary new cleaning distance and reach the top spot hotbed of activity. Other notable equipment, IFEX 2018 really did and I’m thrilled to have achieved winners included: deliver a vast array of products this. I was up against some under one roof. tremendous talent, which makes This year IFEX almost doubled its this victory even more special.” It’s a show size with the addition of a sister event - Meat@IFEX, which On presenting Paul with award, testament welcomed over 500 international Permanent Secretary for the delegates from across 12 Department of Agriculture, to our agri- countries, who competed in Environment and Rural Affairs the World Butchers’ Challenge. (DAERA) Denis McMahon, added: food industry Following an outstanding display ‘’The DAERA Chef of the of butchery skills and creativity, Year competition highlights that Northern the home nation, Team Ireland, the strong links between our was announced as the best in farming industry, the culinary Ireland’s the world, being crowned as environment and our successful the world’s top butchers. Team agri-food supply chains. international Ireland was made up of: Garrett Landers, Team Ireland Captain; “Chefs here are incredibly reputation is Ian McKernaghan, Team Ireland fortunate to have such a rich Vic-Captain; Stephen Cooke; pool of Northern Ireland award- continuing Eamon Etherson; Stephen Millar winning producers and artisan and Colly Donnelly. food and drink companies on to grow. their doorstep. It’s a testament The World Butchers’ Challenge to our agri-food industry that aims to showcase skill and Northern Ireland’s international NI Young Chef of the Year, innovation in the butchery trade reputation is continuing to grow. sponsored by Henderson and there was further success I would like to congratulate each Foodservice: Mark Winter, Sous for Team Ireland in the Best of the six finalists for their creative Chef at Lough Erne Resort Street Pork Product and Best Sausage and talented use of our local Food International, sponsored categories. products and I wish each of them by Department for the Economy: well in their culinary careers.” South Eastern Regional College As the premier trade event for Great NI Bake off, sponsored the food, retail and hospitality Garreth Wilson, Head Chef at by Andrew Ingredients: Craig industry, IFEX returns in early Titanic, Belfast was named Morrow from French Village 2020! Register your interest with runner-up at the event, in which Edible Art Novelty Cake: Ruth the team at Fresh Montgomery the standards were exceptionally Doherty, South Eastern Regional via ifexexhibition.co.uk. high. College
Retail NI - Can we help?
If you have any issues you need advice on, please contact: Lisa McMaster on 028 9022 0004 or [email protected]
RetailNI.com THE RETAILER 41 Free Waste Management Audit for All Businesses in Northern Ireland
We Provide:
Waste collection • Re-use of waste. ISL Waste Management – With a 24/7 service, waste delivering a full service • Recovery and recycling of any removal is arranged to suit waste solution waste removed from site. your timetable and working week. How confident are you that • Any potential value / return your company is achieving there may be with your waste Waste management environmental responsibility, in streams. the most efficient and cost Making sure that the right effective manner whilst meeting At ISL we provide you with the waste goes to the right all your legal obligations? right solution for your waste place for the right disposal management. solution. Whether you are a current client, or just want to learn more Every business is unique, and Commercial recycling about our approach to waste we work with you to deliver the Whatever can be recycled management and recycling, we service that suits your needs will be recycled. offer a free, no obligation waste and budget. Mourne Seafood audit from which we develop recently saved over 60% on their Food and organic waste the most sustainable and cost waste collection costs when Providing caddies, effective solution to meet your they switched to ISL, while biodegradable bags needs, under the guidelines of: Clements Cafes achieved ‘zero and training on correct waste to landfill’ status within • Reduction of waste being segregation. produced. just three weeks. Environmental responsibility We will help you achieve Get in touch for your free audit now – your legal and corporate you only have your waste to lose and a lot to gain. requirements for waste disposal. Telephone: 028 9084 4445 Email: [email protected]
RetailNI.com 42 THE RETAILER
RetailNI.com THE RETAILER 43 Powering your business
At Northern Ireland new expansion opportunities, shape our business and the Electricity Networks (NIE NIE Networks can advise service we deliver.” all businesses about the Networks), we’ve been connections process and the Stuart Kyle, Director at connecting businesses best solution to meet their engineering and technical and communities to the energy requirements. consultancy firm White Young electricity network for Green, highlights how early generations. From farms Roger Henderson, Connections engagement can benefit Director at NIE Networks says a project. “We have found and factories to housing responding to a business’ energy working with the NIE Networks developments and needs is critical to Northern connections team to be of hospitals, our experienced Ireland’s economic success. “At great benefit to us. Engaging teams will take you NIE Networks, we work with a at an early stage in the project through the process, from range of business, from large can highlight any potential industry to small shops to offer infrastructure issues for our major application to energisation. a connections service that projects and clients, helping
suits their needs. Our business deliver solutions before they In the past year, we’ve worked has skilled planners and local have an impact on programme with a range of companies, from construction teams, who will delivery.” large industry like LacPatrick, work with you to design the most Ulster University and Moy Park cost efficient and technically You can find all the information to help deliver their growth acceptable connection for you need to connect your home, objectives to connecting your new or growing business. business or renewable generator coffee shops and other smaller Engaging with our customers is on our website nienetworks. retailers. As Northern Ireland a key part of the process and our co.uk/connections. Let us know industry continues to look at customers’ feedback has helped how we can help.
150,000 Parking and Bus Lane Fines Handed Out in 2017
Retail NI has described ”These statistics are simply have free car parking and no as ‘outrageous’ that staggering” traffic attendants” over 150,000 Parking “Over 150,000 parking and “At 15% Northern Ireland has and Bus Lane fines have bus lane fines handed out to nearly twice the UK average of been issued in 2017. Car motorists in our town and city shop vacancies in our town and parking fines increased centres is having a clear and city centres” by 15% in 2017. negative impact on shoppers and our members” “Retail NI wants to see sensible and fair enforcement of car “Retail NI has consistently hit parking and bus lanes and an out at the this over-zealous end to this current excessive The Department for fining policy and the negative strategy. A few weeks ago Infrastructure published the message it sends out to we raised this issue with the figures in February. shoppers who use their cars to Department for Infrastructure travel to town centres. The only Permanent Secretary urging a Retail NI Chief Executive Glyn winners from this are the large review of their car parking and Roberts said: out of town supermarkets, who bus lane enforcement policy”
RetailNI.com 44 THE RETAILER Now with great deals for Shops & Offices across NI!
Diane Johnston Head of SME
The team behind your business Call us today on 03452 30 30 30
We’re with you.
AutolineRetailNI.com Business is a trading name of Autoline Direct Insurance Consultants Limited, which is authorised and regulated by the Financial Conduct Authority – 300071 THE RETAILER 45 Now with great deals for Shops & Offices BOOST ENERGY – across NI! celebrating 15 years in Northern Ireland
Leading drinks brand development, marketing “It’s great to celebrate our 15th Boost is celebrating 15 initiatives and exciting ways birthday in Northern Ireland with Diane Johnston to champion the independent a range of celebratory initiatives, years as Northern Ireland’s sector,” Gareth added. including our trade fridge Head of SME number one soft drink*and competition for retailers as well has launched a series Boost will celebrate this 15 year as the student competition. of initiatives as a way of milestone by giving away 50 “Northern Ireland is a very thanking those who have Boost branded fridges to lucky important market for us retailers in a promotion that especially as Boost is the number contributed towards its will run through Boost’s key one soft drink in the independent success to date. wholesalers during spring. sector here. We’re all about Boost has also recently launched supporting and championing the The team behind your business As the popularity of the soft drink a student initiative giving budding local home-grown independent continues to gain momentum, young designers from NI the retailers who have helped us to Gareth Hardy, Managing Director opportunity to have their work make Boost the huge success in of Boost Drinks’ Northern Irish featured on Boost cans. NI that it is today,” Simon added. Call us today on distributor, Hardy Sales & Marketing (HSMNI), reflects on Organised in association with Boost Energy was established the brand’s success to date: creative community YCN, the in 2001 after founder and MD 03452 30 30 30 competition gives students who Simon Gray saw the opportunity “We are delighted that Boost live in or were born in Northern to offer consumers a great will be celebrating 15 years Ireland the chance to redesign quality energy drink at a fraction in Northern Ireland this year Boost’s Sugar Free Energy 250ml of the price of other brands at and with sales now at around can, with the winning design that time. Two years later in 2003, 1.5million cases a year we’re manufactured and launched into Boost Energy was launched excited to see what the future the market as a limited edition in NI and now, 15 years later, holds. product featuring on more than is the province’s largest soft one million cans across the drink within the independent “We are incredibly grateful to province. convenience channel. We’re with you. every single customer for helping *in the independent retail sector us reach this landmark and we Boost Energy founder and look forward to progressing Managing Director Simon Gray with even more new product said:
Autoline Business is a trading name of Autoline Direct Insurance Consultants Limited, which is authorised and regulated by the Financial Conduct RetailNI.com Authority – 300071 46 THE RETAILER Waste Not Want Not: Boosting Retail Profits Through Waste
Article by: Barry Donaghy, Managing Director, ISL Waste Management.
Waste is becoming a However, the two concepts Sustainability bigger issue than ever for are not mutually exclusive. Successes In Retail retailers. Legislation is Often sustainability is associated Marks and Spencer have further reaching and the with expense, but this does not reported significant financial pressure is on to keep your have to be the case. In fact many benefits as a result of their business environmentally retailers have found that by environmentally conscious responsible, as well as improving their waste practices, efforts. This was a surprise to they have actually managed to company bosses, since when the profitable. boost profits, as well as public Plan A sustainability programme opinion. launched in 2007, it was reported
RetailNI.com THE RETAILER 47 that it would cost more than Ikea have also achieved zero After running a waste audit with £200m by 2012. However, after waste to landfill and even more Mourne Seafood in Belfast and five years the initiative had impressive, the global chain now helping them improve on our actually generated £105m. turns a small profit from their waste segregation, the business waste, with recycled materials saved around £5,000 annually. M&S’ initial areas of focus were: forming parts of its best-selling • Becoming carbon neutral in the products. We Can Help UK and Ireland. Sustainability For ISL Waste Management • Achieving zero waste to landfill The Smaller Business understand the pressures that status. This meant that waste our retail clients face and work in was first reduced at source Success isn’t limited to larger partnership with you to cut costs, and then was was produced in businesses. We worked with increase efficiencies and protect stores, offices, warehouses and Clements Cafes last year and your profit margin. from construction activity was within one month the company recycled to the point where achieved zero waste to landfill If you would like more none went to landfill. and an impressive 300% information on our services, or • Improving fuel efficiency of its reduction in waste management advice on waste and recycling, food delivery fleet by 28% and costs through improved please contact 028 9084 4445, or its general merchandise efficiencies. [email protected] delivery feet by 30%.
10 Ways Retailers can Manage Waste
1. Develop an environmental policy, outlining 6. Cut down on excessive packaging for your aims and principles in relation to managing customers. Ask before wrapping or bagging the environmental effects and aspects of items. Where possible, reuse packaging operations. materials such as bubble wrap, boxes and paper.
2. Separate your waste materials, particularly 7. Donate suitable waste to other businesses, cardboard and polythene, and ensure as much charities and food banks. Last year we worked as possible is sent for recycling. with SOS NI to divert £500,000 of quality food, marked for destruction, to local organisations. 3. Place recycling bins inside your store, in staff areas, or outside near the entrance to give customers and employees the opportunity to 8. Influence customer habits, by offering throw their waste into a recycling can instead of incentives. Offer a discount if they use a a general bin. reusable cup or bag, or return coffee trays etc to store for disposal. Encourage new purchases with a trade-in of old products that can be 4. Use, purchase, and promote products that are recycled, reused, or donated. made with recycled materials. Environmentally- conscious customers will appreciate having a green alternative on offer. 9. Collate your waste with other local businesses to build up volumes and possibly reduce the 5. If your business produces a lot of cardboard cost of collections if you are a smaller retailer. waste, it may be worth investing in a cardboard baler for your stockroom so your easily bale your 10. Train staff in environmental policies and own cardboard or other recyclables. This way it make it easy for them achieve compliance. can be efficiently stored until it is picked up by Make the best use of communications to get your waste management company. resource efficiency messages across..
RetailNI.com Choose no sugar, Choose better value
The Government’s tax on sugar-sweetened soft drinks will come into effect from 6th April in Northern Ireland. As a direct result of this tax, the price per litre
of Coca-Cola Classic and some of our energy By April 2018, more than drinks will increase from that date. 60% of our sales volume will be of products However, low/no sugar options are not affected containing less than 5g by the sugar-sweetened drinks tax. of sugar per 100g
TAX EXEMPT
TAX APPLICABLE
Contact your local Coca-Cola HBC Market Developer or KNOW THE FACTS ABOUT Customer Services on 1-800-317-318 for further details. THE SOFT DRINKS TAX.
2788 A4 Choose NI Trade Ad.indd 1 19/02/2018 12:23 THE RETAILER 49 Choose no sugar, Coca- Choose better value Cola’s new pack The Government’s tax on sugar-sweetened soft drinks will come into effect from 6th April line-up in Northern Ireland. Coca-Cola’s new pack As a direct result of this tax, the price per litre line-up will give consumers of Coca-Cola Classic and some of our energy simple choices when By April 2018, more than the government’s tax on drinks will increase from that date. 60% of our sales volume sugar-sweetened drinks is will be of products introduced. However, low/no sugar options are not affected containing less than 5g by the sugar-sweetened drinks tax. of sugar per 100g The Government’s tax on sugar- sweetened soft drinks will come into effect from 6th April 2018 and as a direct result of this tax, the price per litre of Coca-Cola Classic will increase from that date. TAX EXEMPT The no sugar options in the Coca- Cola range; Coca-Cola Zero Sugar and Diet Coke are not affected new line-up offers greater choice to Take-home: To increase value and by the sugar-sweetened drinks consumers and customers, thanks availability of zero sugar options in tax. In fact, Coca-Cola’s extensive to an increased range of reduced ‘take home’ offerings, Diet Coke and reformulation of its drinks over sugar drinks, and the introduction of Coca-Cola Zero will increase to a 2 the past two years means that new smaller, more convenient pack litre pack and Coca-Cola Classic will the majority of the company’s sizes for Coca-Cola Classic. be available in a 1.5 litre pack size. portfolio is exempt from the These packs will replace the existing imminent government tax on sugar- The changes are also in keeping 1.75litre packs. sweetened drinks. Coca-Cola HBC with the company’s marketing is now the market leader in sales of strategy to ‘Hero Zero’, which The full Coca-Cola range will zero sugar drinks on the island of encourages shoppers to ‘Choose No continue to be available in 1.25 litre Ireland. Sugar’ options. bottles.
TAX APPLICABLE Ahead of the introduction of this Impulse: The full Coca-Cola range In line with the changes to the single new sugar tax, the company has will continue to be available in bottles, twin packs will change. decided to introduce a new pack 500ml bottles, Coca-Cola’s most Twin packs of Coca-Cola Classic line-up to ensure that consumers popular pack with consumers. The will be available in 2 x 1.5litre bottles, continue to have clear and simple 330ml can will also remain available alongside twin packs of the zero choices when it comes to choosing in the full range. sugar colas in 2 x 2 litre bottles. the drinks they want to buy. From April 2018, Coca-Cola Classic The range of multipack cans will From February 2018, shoppers consumers will also be able to also undergo changes. Coca-Cola will start to see some changes choose a new smaller, more Classic multipacks will be available to their pack line-up across the convenient pack size with the in 4 pack, 6 pack, 10 pack and 20 Coca-Cola range in advance of introduction of a sleek new 250ml pack cans. Zeros and Diets will be the implementation of the sugar slimline can and a 375ml (PET) available in 4 pack, 8 pack, 12 pack sweetened soft drinks tax. The bottle. and 24 pack cans. Contact your local Coca-Cola HBC Market Developer or KNOW THE FACTS ABOUT RetailNI.com Customer Services on 1-800-317-318 for further details. THE SOFT DRINKS TAX.
2831 Diet Coke Check Out Ad A4_ART.indd 1 26/01/2018 14:48
2788 A4 Choose NI Trade Ad.indd 1 19/02/2018 12:23 50 THE RETAILER
Commenting on the new pack “We know that our consumers While extensive recipe changes line-up Matthieu Seguin, General want to manage their sugar intake have been underway across the Manager, Coca-Cola HBC Ireland and this has driven our approach Coca-Cola portfolio to reduce sugar, and Northern Ireland explains, to reformulation and new product the recipe for Coca-Cola Classic will “The Government’s tax on sugar- development. We have consistently remain unchanged. sweetened soft drinks will come into diversified our portfolio and reduced effect in April 2018 and as a direct the sugar across our range. The Across the island of Ireland, Coca- result of this tax, the price per litre of majority of the drinks we sell are Cola HBC sells more low and Coca-Cola Classic will increase. In now lower in sugar - except for the no-sugar beverages than any other response to this, we are introducing much-loved Coca-Cola Classic company. It also has the fastest new pack sizes, helping those who and some of our energy drinks and growing non-sugar soft drinks still want Coca-Cola Classic to mixers, which remain unchanged. portfolio in the market, driven by choose the right pack size for them, Coca-Cola Zero Sugar and Fanta while providing affordable options. “In line with our ongoing ‘Hero Zero’ Zero.[1] Since 2010, Coca-Cola We believe that our approach will marketing strategy, we will also offer has reduced sugar across its meet the needs of our consumers, greater value and choice across portfolio on the island of Ireland by keeping their choices clear and our ‘zero sugar’ options, which are approximately 13% and currently simple, and giving them what they exempt from the soft drinks levy.” more than 60% of the sales volume want. of its products contain less than 5g sugar/ 100ml.
Rural Towns Infrastructure Needs Investment - Retail NI and Hospitality Ulster
The Chief Executives of our organisations are keen still if we get the right changes Retail NI and Hospitality to champion rural towns like to Business Rates, Skills and Enniskillen and further support Taxation” Ulster held extensive the vital work of members in meetings with local growing the local economy” “Both our organisations have political leaders and put forward a new targeted the Chief Executive of “With both Belfast and Derry/ approach to the current Small Fermanagh Omagh Londonderry pushing for City Business Rate Relief Scheme, Deals, it is vitally important that which was supported by the Council. we do not forget the importance previous Finance Minster The two CEOs met with Michelle of rural towns like Enniskillen and and could deliver up to 40% Gildernew MP, Jemma Dolan ensure they get a fair deal from rate discount to Enniskillen MLA, Arlene Foster MLA, Government too” independent retailers and Rosemary Barton MLA, Council smaller hospitality businesses if CEO Brendan Hegarty and BID “Investing in our rural towns enacted” Manager Noelle McAllon. should be on the list of Retail NI CEO said: key infrastructure projects, “Retail NI and Hospitality Ulster alongside the A5, A6, York Street will continue to champion “We had a very useful and Interchange and the Belfast Enniskillen and all of our rural productive series of meetings Transport Hub. Enniskillen has towns and hope that a local with local political and council very strong retail and hospitality Executive will be established to leaders in Enniskillen. Both sectors and could be stronger take forward those changes”
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