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ERV Global Report 2010

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ERV Global Report 2010 Germany Europäische Reiseversicherung AG ERV – Rosenheimer Str. 116 a growing international company 81669 Munich, Germany phone +49 (0) 89 4166-00 [email protected] www.erv.de ERV views itself as an innovative service provider which builds on its core competence ERV Global Report as a travel insurance specialist. It has written travel insurance history for more than a century and, with a market presence in more than 20 countries, ranks among Europe‘s 2010 leading insurance providers. Drawing on its international network, ERV ensures that its customers receive optimum support before, during and after travelling. Branches: Subsidiaries: Representatives / Sales Offi ces: Italy Denmark China Europäische Europæiske ERV China Travel Service and Reiseversicherung AG Rejseforsikring A / S Consulting Ltd. sede secondaria in Italia Frederiksberg Allé 3 601 / F, Bld. C., East Lake Villas Corso Venezia, 48 1790 Copenhagen V 35 Dongzhimenwai Dajie 20121 Milan Dongcheng District, France Beijing 100027 Poland Compagnie l‘Européenne Europäische d’Assurances S.A. Mexico Reiseversicherung AG 41, Rue des Trois Fontanot ERV Mexico Representative Offi ce Oddzial w Polsce 92024 Nanterre Cedex (Paris) c/o Seguros Atlas, S.A. ul. Chmielna 101/102 Paseo de Tamarindos No.100 PB Russia 80-748 Gdansk Colonia Bosques de las Lomas CJSIC „European Travel Insurance” Deleg. Cuajimalpa Portugal Of. 78, bl. 7/1 05120 Mexico DF Europea Seguros de Viagem St. Koroviy Val Av. da Liberdade, 200 Moscow, 119049 Thailand 1250-147 Lisbon ERV Thailand Representative Offi ce Sweden c/o Thaivivat Insurance Public Co., Ltd. UK Europeiska Försäkringsaktiebolaget 71 Dindaeng Road., ETI-International Travel Protection (publ) Samsen Nai, Phaya Thai First Floor, Albany House Allén 6A / Box 1 Bangkok 10400 14 Bishopric 17213 Sundbyberg (Stockholm) ERV’s business activities Horsham Turkey Spain West Sussex, RH12 1QN ERV Sigorta Aracilik Hizmetleri Ltd. Sti. Compañía Europea de Seguros S.A. In line with its international growth ERV maintains branches in the United The international strategic alignment is Abdi Ipekçi Cad. No:61 Reasürans Han 2 Avenida de la Vega, 24 strategy, ERV evaluates its presence and Kingdom, Italy, Poland and Portugal and also strengthened by the membership of Kat:6 34367 Maçka-Sisli / Istanbul 28108 Alcobendas (Madrid) activities in the various markets on an has a sales offi ce in Turkey. The company ERV and its European companies in ETIG ongoing basis. In the fi nancial year 2010, is one of the leading travel insurers in the (European Travel Insurance Group), an Czech Republic the company continued to conclude local markets of these countries. These association of European travel insurance Evropská Cestovní Pojištovna A.S. insurances directly and under reinsurance international operations are supplemented companies, which guarantees ERV‘s vir- Krížíkova 36a contracts in almost all classes and types by representative offi ces in China, Thailand tually complete pan-European presence. 186 00 Prague 8 of cover associated with travel insu- and Mexico, fl anked by additional coopera- The companies of ERV are market leaders Ukraine rance through its companies in Denmark, tions with insurance companies in the in Denmark, Germany, Austria, Portugal, CJSC „European Travel Insurance“ Germany, France, Sweden, Spain and the Baltic States, Australia, New Zealand and Sweden, Spain, the Czech Republic and 5, Spaska St. Czech Republic. The companies in Russia the USA. Ukraine. Kiev, 04071 and Ukraine, which were formerly holdings, (0211) have been operating as wholly-owned subsidiaries of ERV since November 2010. 13.01.064 Germany Europäische Reiseversicherung AG ERV – Rosenheimer Str. 116 a growing international company 81669 Munich, Germany phone +49 (0) 89 4166-00 [email protected] www.erv.de ERV views itself as an innovative service provider which builds on its core competence ERV Global Report as a travel insurance specialist. It has written travel insurance history for more than a century and, with a market presence in more than 20 countries, ranks among Europe‘s 2010 leading insurance providers. Drawing on its international network, ERV ensures that its customers receive optimum support before, during and after travelling. Branches: Subsidiaries: Representatives / Sales Offi ces: Italy Denmark China Europäische Europæiske ERV China Travel Service and Reiseversicherung AG Rejseforsikring A / S Consulting Ltd. sede secondaria in Italia Frederiksberg Allé 3 601 / F, Bld. C., East Lake Villas Corso Venezia, 48 1790 Copenhagen V 35 Dongzhimenwai Dajie 20121 Milan Dongcheng District, France Beijing 100027 Poland Compagnie l‘Européenne Europäische d’Assurances S.A. Mexico Reiseversicherung AG 41, Rue des Trois Fontanot ERV Mexico Representative Offi ce Oddzial w Polsce 92024 Nanterre Cedex (Paris) c/o Seguros Atlas, S.A. ul. Chmielna 101/102 Paseo de Tamarindos No.100 PB Russia 80-748 Gdansk Colonia Bosques de las Lomas CJSIC „European Travel Insurance” Deleg. Cuajimalpa Portugal Of. 78, bl. 7/1 05120 Mexico DF Europea Seguros de Viagem St. Koroviy Val Av. da Liberdade, 200 Moscow, 119049 Thailand 1250-147 Lisbon ERV Thailand Representative Offi ce Sweden c/o Thaivivat Insurance Public Co., Ltd. UK Europeiska Försäkringsaktiebolaget 71 Dindaeng Road., ETI-International Travel Protection (publ) Samsen Nai, Phaya Thai First Floor, Albany House Allén 6A / Box 1 Bangkok 10400 14 Bishopric 17213 Sundbyberg (Stockholm) ERV’s business activities Horsham Turkey Spain West Sussex, RH12 1QN ERV Sigorta Aracilik Hizmetleri Ltd. Sti. Compañía Europea de Seguros S.A. In line with its international growth ERV maintains branches in the United The international strategic alignment is Abdi Ipekçi Cad. No:61 Reasürans Han 2 Avenida de la Vega, 24 strategy, ERV evaluates its presence and Kingdom, Italy, Poland and Portugal and also strengthened by the membership of Kat:6 34367 Maçka-Sisli / Istanbul 28108 Alcobendas (Madrid) activities in the various markets on an has a sales offi ce in Turkey. The company ERV and its European companies in ETIG ongoing basis. In the fi nancial year 2010, is one of the leading travel insurers in the (European Travel Insurance Group), an Czech Republic the company continued to conclude local markets of these countries. These association of European travel insurance Evropská Cestovní Pojištovna A.S. insurances directly and under reinsurance international operations are supplemented companies, which guarantees ERV‘s vir- Krížíkova 36a contracts in almost all classes and types by representative offi ces in China, Thailand tually complete pan-European presence. 186 00 Prague 8 of cover associated with travel insu- and Mexico, fl anked by additional coopera- The companies of ERV are market leaders Ukraine rance through its companies in Denmark, tions with insurance companies in the in Denmark, Germany, Austria, Portugal, CJSC „European Travel Insurance“ Germany, France, Sweden, Spain and the Baltic States, Australia, New Zealand and Sweden, Spain, the Czech Republic and 5, Spaska St. Czech Republic. The companies in Russia the USA. Ukraine. Kiev, 04071 and Ukraine, which were formerly holdings, (0211) have been operating as wholly-owned subsidiaries of ERV since November 2010. 13.01.064 Always there at the right moment. Anywhere in the world. Headquarter: Germany, Munich Branches: Italy, Milan UK, London (incl. Ireland, Dublin) Poland, Gdansk Portugal, Lisbon Subsidiaries: Denmark, Copenhagen France, Paris Russia, Moscow Sweden, Stockholm Spain, Madrid Czech Republic, Prague Ukraine, Kiev Shareholdings: Austria, Vienna Slovakia (Austrian Branch) Hungary, Budapest Sales Offi ces: China, Bejing Mexico, Mexico-City Thailand, Bangkok Turkey, Istanbul Cooperations: Australia, Sydney Baltics, Riga New Zealand, Auckland USA, Cincinnati Planned Cooperations: India, Mumbai South Korea, Seoul Japan, Tokyo Development of key performance data 2010 2009 2008 Gross written premiums T€ 484,041.57* 440,703.77 400,586.41 Operating result T€ 5,709.92 7,514.36 -603.15 Administrative cost ratio gross % 5.5 10.4 11.3 claims ratio net % 57.5 55.9 56.2 * Segment Travel & Assistance according to IFRS Always there at the right moment. Anywhere in the world. Headquarter: Germany, Munich Branches: Italy, Milan UK, London (incl. Ireland, Dublin) Poland, Gdansk Portugal, Lisbon Subsidiaries: Denmark, Copenhagen France, Paris Russia, Moscow Sweden, Stockholm Spain, Madrid Czech Republic, Prague Ukraine, Kiev Shareholdings: Austria, Vienna Slovakia (Austrian Branch) Hungary, Budapest Sales Offi ces: China, Bejing Mexico, Mexico-City Thailand, Bangkok Turkey, Istanbul Cooperations: Australia, Sydney Baltics, Riga New Zealand, Auckland USA, Cincinnati Planned Cooperations: India, Mumbai South Korea, Seoul Japan, Tokyo Development of key performance data 2010 2009 2008 Gross written premiums T€ 484,041.57* 440,703.77 400,586.41 Operating result T€ 5,709.92 7,514.36 -603.15 Administrative cost ratio gross % 5.5 10.4 11.3 claims ratio net % 57.5 55.9 56.2 * Segment Travel & Assistance according to IFRS Preface by the Management Board v. Hülsen Bader Haase Our customers travel all over the world, cooperations. It is our intention to look innovative ideas and creative solutions and we go with them. In our capacity to the future together and to sustainably which will enhance our living, global of “helpers on the move“, we were well strengthen our international presence in network. prepared in 2010, as before, to support selected markets. To this end, we promote our customers in many different situations international exchange
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