Forging Ahead Strategic Plan 2011 - 2015

Nelson Police Department 606 Stanley Street Nelson BC V1L 1N4 Ph. 250.354.3919 Fx. 250.354.4179 Nelson Police Department www.nelsonpolice.ca Forging Ahead Strategic Plan 2011 - 2015

Nelson Police Department 606 Stanley Street Nelson BC, V1L 1N4 Ph. 250.354.3919 Fx. 250.354.4179 [email protected] www.nelsonpolice.ca Nelson Police Department Forging Ahead Strategic Plan 2011 - 2015

TABLE OF CONTENTS Page Message from the Chief of Police...... 3 Message from the Nelson Police Board...... 4 Executive Summary...... 5 Department Profile...... 7 Historical Context...... 8 Core Responsibilities...... 8 Nelson Police Department Organizational Chart-2011...... 9 Partners...... 10 Services...... 11 Crime Statistics...... 12

Key Priority # 1 - Staff Support and Enhancement Streamline and Professionalize the Work Environment...... 13 Policy Development...... 15

Key Priority #2 - Relationships with the Community Facilitate Ease of Reporting and Community Contact...... 16 Increase Community Awareness...... 17

Key Priority # 3 - Adaptation Respond to Demographic and Systemic Change...... 18

Key Priority #4 - Restructuring Optimize use of Budget...... 20 Maintain Pace with Emerging Information Technology...... 21

Postscript and Acknowledgements...... 22 Glossary of Acronyms...... 23 Nelson Police Department 606 Stanley Street Nelson BC, V1L 1N4 Ph. 250.354.3919 Fx. 250.354.4179 [email protected] www.nelsonpolice.ca

MESSAGE FROM THE CHIEF OF POLICE

To attain the position of police Constable within any police service should be considered a singular defining achievement in a person’s career.

To work within an organization whose men and women are appreciated by the citizens they serve as individuals who truly make a difference in maintaining a safe community, is a privilege few citizens are afforded.

All of us at the Nelson Police Department consider ourselves privileged to live in and to serve this community.

To date, this Department’s success has been realized by means of exceptional levels of support and cooperation between the law enforcement, criminal justice, community and municipal governance partners who work daily to make Nelson one of the most secure and liveable communities in the nation.

It is our intention to continue to be visible “hands on” members of our community, and to be continuously inspired to build on an already enviable record of accomplishments and service delivery to our citizens.

I have every confidence that the next five-year period of collaboration with the Nelson Police Board as well as with the City’s Management Team and the citizens we serve will yield substantial and positive results for all concerned.

As the basis for that assertion, and on behalf of the Nelson Police Board, the City of Nelson and the sworn and civilian men and women of this police service, I proudly share with you our collective vision for the next five years of policing excellence.

W. D. (Wayne) Holland Chief of Police Nelson Police Department

3 Nelson Police Department Forging Ahead Strategic Plan 2011 - 2015

MESSAGE FROM THE NELSON POLICE BOARD

The municipal Nelson Police Board is proud to present to the community a long-term Strategic Plan to guide the work of the Nelson Municipal Police force. The completion of this plan reflects the commitment of the Board and staff to achieving the vision of the Nelson Municipal Police:

A Safe Community through Policing Excellence

The Nelson municipal Police Department is an integral part of the community of Nelson and is crucial to the quality of life enjoyed by all. The commitments expressed in the mission statement, as well as the guiding principles, reflect the philosophy and aspirations of the Board and staff. The goals and objectives enable the Police Chief and his staff to operate in a proactive and focused manner.

One of the stated goals is to “increase community awareness”. It is the hope of the municipal Nelson Police Board that the community will take advantage of opportunities to review and take part in the implementation of this Strategic Plan. We welcome the opportunity for ongoing communication with our public in relation to the work done by the Police Chief and his staff and ways to best service our community in policing the City of Nelson.

John Dooley Leona Ashcroft Chair Director

Mike McIndoe Susan Ogroske Barrie Taylor Director Director Director

4 Nelson Police Department 606 Stanley Street Nelson BC, V1L 1N4 Ph. 250.354.3919 Fx. 250.354.4179 [email protected] www.nelsonpolice.ca

EXECUTIVE SUMMARY

The Strategic Plan for the Nelson Police Department (NPD) is the over arching guiding document for the direction of the Department over the next five years. This plan was developed during 2010 by the NPD Management Team and the Nelson Police Board and finalized in March 2011. It represents our commitment to integrating our strategic direction under a paradigm that references the Official Community Plan (OCP), our 2009 Citizen’s Survey, as well as the principles of sustainability and fiscal responsibility. Additionally, the Strategic Plan is evaluated and monitored with the view to ensuring that our Mission, Vision and Values are reinforced through measurable action.

Internal and external pressures and trends face the Nelson Police Department in its current and future endeavours. We have attempted to forecast how these will impact us in the future, as some of the contemporary challenges that face us today will have lingering effects. Spiralling labour costs and the increasing complexity and labour-intensive nature of court prosecutions are but two examples of sustainability challenges that will face us over the long term. The question then becomes : “How can we ensure a sustainable public safety platform in the face of these challenges?” The answer must lie in at least a partial restatement of our business lines, where we choose to proactively change some of the traditional methods of law enforcement in favour of more expeditious and efficient methodologies, aided in part by new legislation and technology.

The result of our review and collaboration are the Four Key Priorities identified by the Board for the next five years:

Staff Support and Enhancement

• Streamline and Professionalize the Work Environment • Policy Development

Relationships with the Community

• Facilitate Ease of Reporting and Community Contact • Increase Community Awareness

Adaptation

• Respond to Demographic and Systemic Change

Restructuring

• Optimize Use of Budget • Maintain Pace with Emerging Information Technology

5 Nelson Police Department Forging Ahead Strategic Plan 2011 - 2015

Executive Summary - (continued)

In accomplishing these Four Key Priorities, Five Basic Tenets of modern law enforcement will be utilized:

Partnerships – existing partnerships will be maintained and/or enhanced. New partnerships will be sought.

Recruitment – only capable and deserving individuals will be employed as sworn or non-sworn members of this Department; persons who are passionate about the job they do and the City they serve.

Training – our personnel will be knowledgeable and current with regard to the laws they enforce and will be fully trained and qualified in all aspects of their operational and administrative duties. Their knowledge, skills and abilities will be conveyed to our citizens, in furtherance of every citizen being empowered to assist us in maintaining a safe and peaceful community.

Communication – all levels of this organization, along with our citizens and Boards of Governance will be aware of what we are doing in their community as well as how and why we are doing it.

Enforcement – will be undertaken when it is in the best interests of the individual as well as society, when it is essential for public peace and good order, and when it is done in a lawful, compassionate and professional manner.

6 Nelson Police Department 606 Stanley Street Nelson BC, V1L 1N4 Ph. 250.354.3919 Fx. 250.354.4179 [email protected] www.nelsonpolice.ca

DEPARTMENT PROFILE

Mission

To preserve the quality of life in our community, the Nelson Police Department commits to preventing crime, preserving the peace and protecting lives and property by enforcing the laws of our country in a just, impartial, and equitable manner.

Vision

Safe Community through Policing Excellence

Values and Guiding Principles

Values

Integrity Being truthful in character and behaviour. Respect Objective, unbiased consideration and regard for the rights, values, beliefs and property of all people. Innovation Adapting and responding to changing circumstances. Compassion Demonstrating care and sensitivity in words and actions. Accountability To the community and its leadership.

Guiding Principles

• The need to ensure the safety and security of all persons and property. • The importance of safeguarding fundamental human rights. • The need for cooperation and interaction between police personnel and the community. • The importance of respect for victims of crime and an understanding of their needs. • The need for sensitivity to the pluralistic, multiracial and multicultural character of our society. • The need to ensure that the police are representative of the communities they serve.

7 Nelson Police Department Forging Ahead Strategic Plan 2011 - 2015

HISTORICAL CONTEXT

The Nelson Police Department has been in existence since the first meeting of Nelson City Council in 1897. Today, it is comprised of twenty-one sworn members, ten Reserve officers, an Executive Assistant to the Chief (who also serves as the Department’s general secretary), one Court Liaison Secretary, four Police dispatchers, three Bylaw Enforcement officers and two Victim Services providers. The Department also has part-time dispatchers, guards and matrons. The Department is under the command of a Chief Constable and a Deputy Chief Constable, who are accountable for public safety through the Nelson Police Board. The Board is constituted with the Mayor of Nelson as Chair, along with five civilian directors drawn from this community and the province, appointed by the Lieutenant Governor of British Columbia.

The force is structured as follows:

• Two patrol platoons of five constables - each with a sergeant (NCO) in charge • Two designated Beat Officers on each platoon • General Investigation Section - two detectives conducting plainclothes work and in-depth investigations (e.g. major crime, sexual assaults, drug investigations) • Community Policing Office - one day shift NCO with oversight of public relations, school liaison, traffic enforcement and operational matters. • Victim Services Program, one Coordinator and one Assistant Coordinator. • Bylaw Enforcement Department - three Bylaw Enforcement officers who are responsible for enforcement of all municipal bylaws, including Animal Control. • Reserve Police officers - currently ten civilian volunteers who perform numerous duties such as traffic and crowd control, and park patrol, and who provide support to the Patrol Division.

CORE RESPONSIBILITIES

The primary mandate of the Department is to provide a safe, crime-free community for our citizens to learn, work, and live in, and for our youth to flourish in. Through our efforts, we strive to reduce the fear of crime, provide redress for victims, resolve conflict and promote social harmony. Our proactive initiatives in the areas of covert drug enforcement, traffic enforcement, community liaison and public education augment our duty to routinely investigate crimes and bring offenders to justice. These targeted objectives are the product of consultation with the Police Board, City Council and a number of community groups and stakeholders.

8 Nelson Police Department 606 Stanley Street Nelson BC, V1L 1N4 Ph. 250.354.3919 Fx. 250.354.4179 [email protected] www.nelsonpolice.ca

2011 ORGANIZATIONAL CHART

Nelson Police Board

Chief of Police

Executive Assistant

Deputy Chief

Court Liaison Victim Services

Bylaw GIS Patrol Dispatch CPO

1 Detective 4 Special Sergeant/ 2 Bylaw oﬃcers Constable Sergeant Sergeant Constables Dayshift NCO

5 Constables 5 Constables Information Reserve (includes (includes Communications Constables Beat oﬃcer) Beat oﬃcer) Guarding PRIME

Detention t Community Property Facility Relations Oﬃce t School Liaison t Block Parents t NDRSC

9 Nelson Police Department Forging Ahead Strategic Plan 2011 - 2015

PARTNERS

The Department actively participates in a host of programs with partner agencies, in the sincere belief that the community networking is a proactive means of preventing crime, enhancing public safety and strengthening relationships. These programs include:

• Drug Abuse Resistance Education (DARE) program • Nelson Police Camp • CounterAttack program • Nelson Block Parents • L.V. Rogers High School Youth Action Team • Nelson & District Road Safety Committee • Nelson Youth Centre • Violence Against Women in Relationships (VAWIR) Committee • Special Olympics Committee • Nelson Speed Watch • Nelson Search & Rescue • Bicycle Safety Program • Nelson Reserve Program • Loss Prevention Program • Nelson Mental Health Committee • Summer Park Patrol • NPD Charity Fishing Derby.

We feel that this linkage with community partners and youth will continue to pay great dividends for the future of our community. In addition, at no cost to the City of Nelson or its taxpayers, three Nelson police officers are seconded to the Integrated Road Safety Unit (IRSU) and one additional member is assigned to duties within the Integrated Border Enforcement Team (IBET). We will continue to pursue such opportunities for our personnel to enhance their knowledge, skills and abilities and to further strengthen our relationship within our provincial and federal policing partners.

10 Nelson Police Department 606 Stanley Street Nelson BC, V1L 1N4 Ph. 250.354.3919 Fx. 250.354.4179 [email protected] www.nelsonpolice.ca

SERVICES

While our size poses a challenge, the Nelson Police Department strives to provide full-service policing to all inhabitants of, and visitors to, Nelson. Through integrated roles, we have managed to maintain a 24X7 public information front counter service to all who need direct personal access to the police. Like the saying goes, “We Never Close.” The same staff provides 24-hour dispatching to our patrol units for City-wide coverage, and are a centralized 9-1-1 referral point for emergencies involving police, fire or ambulance. Response times to emergency calls in the City are kept to a minimum. Additional key roles we provide include:

• A regional remand centre for provincial prisoners • Traffic enforcement targeted to key areas • Foot patrol officers in the downtown core • City-wide bylaw enforcement, including animal control • Security for departments and corporate interests of the City • A full complement of community policing programs as outlined above.

11 Nelson Police Department Forging Ahead Strategic Plan 2011 - 2015

CRIME STATISTICS

Municipal Police Statistics 2009 Independent Municipal Police Departments

Pop Cost 2009 Police CCC Crime Case Cost Per Municipality per Total Costs Per Population Strength Offences Rate Load Member Officer Capita Abbotsford 135,947 209650 9,42369453$ 5,833,538 $171,452 $264 Central Saanich 16, 17023 703 69543303$ ,621,568 $157,459 $224 Delta 100,635 165610 6,64066402$ 8,500,016 $172,727 $283 Nelson 9,93817 585 95196562$ ,696,523$158,619$271 New Westminster 65,016 108 602 6,21996581$ 9,674,792 $182,174 $303 Oak Bay 18,01223783 83046363$ ,798,925 $165,171 $211 Port Moody 32,99846 717 1,3654130$ 7,970,736$173,277$242 Saanich 113, 516 151752 5,82551392$ 4,271,676 $160,740 $214 Vancouver 630,185 1,327 475 51,061 81 38$ 214,883,531 $161,932 $341 Victoria 100,467 241 417 13,299 13255$40,153,462 $166,612 $400 West Vancouver 46,28081 571 2,3365029$11,912,059 $147,062 $257 Total 1,269,1642,391 98,644 $393,316,826

Average 531 78 41 $164,499$310

Please note: In this report, “police strength” refers to the authorized or established police strength as of December 31, 2009. “Case Burden” is defined as the number of Criminal Code offences (excluding Traffic) per authorized police strength.

The RCMP municipal forces may have a relatively lower sworn strength because of the administrative and operational support provided by “E” Division Districts and Headquarters. Due to these differences in organizational structures, comparisons between the case burdens of independent municipal and RCMP municipal forces may be misleading. Because it represents the workload per officer in each policing jurisdiction, case burden is a better indicator of the demand for police services than either population or crime rates. (Source: Ministry of Public Safety and Solicitor General, Police Services Division)

12 Nelson Police Department 606 Stanley Street Nelson BC, V1L 1N4 Ph. 250.354.3919 Fx. 250.354.4179 [email protected] www.nelsonpolice.ca

KEY PRIORITY #1 - STAFF SUPPORT AND ENHANCEMENT Streamline and Professionalize the Work Environment

Goal A: Maximize Efficiencies

Indicators of Success: 1. Administrative workload shifted to civilian staff, freeing sworn staff for patrol and investigations. 2. Enhanced staff capacity to handle civil and natural disasters. 3. Seamless transfer and succession planning. 4. Maintenance of high Professional Standards (Police Act).

Action Plan

Strategies Resources Needed Ownership Timeline Status Reduce reliance on sworn officers & Production needed of Police Board Fiscal 2012 On-going streamline the administrative a business case by Chief of Police environment by hiring an Office management to win Administrator budget approval t Reduce NCO Admin Workload t Improve client service delivery at front counter t Fingerprinting, document service, property office & data retention t Prisoner & vehicle maintenance t Low hierarchy offence reports

Provide Emergency Preparedness Justice Institute of DCC – as the 2012 CC trained Training (Incident Command System BC Provincial Training Oﬃcer DCC trained Levels 1&2) Emergency Program

Patrol Sergeants to Receive a/m Levels 2 Sergeants plus Minerva Training By Fall 2011 Succession Planning Personnel records Police Board 2011 CC Done - Expertise/investigational strength CC 2010 DCC Done development (Arson Datamaster Attrition forecast DCC – as the GIS Drugs/ Accident Training Oﬃcer On-going Sergeant Investigations) Strategic Plan competition - Encourage members in grooming completed (2 for managerial positions - Mentoring year list) - Conduct interest survey re: leadership style/expertise matrix Various - Gender equality in hiring practices members identiﬁed re specialized training

13 Nelson Police Department Forging Ahead Strategic Plan 2011 - 2015

KEY PRIORITY #1 - STAFF SUPPORT AND ENHANCEMENT

Streamline and Professionalize the Work Environment - (continued)

Goal A: Maximize Efficiencies - (continued)

Action Plan

Strategies Resources Needed Ownership Timeline Status Authorize dispatch staff to write PRIME amendments DCC March 2011 Completed General Occurrence Reports (GOs) t Mandated to low hierarchy Policy Changes One-year trial offences only phase is being t Effective, morale building use of CAD/GO Training monitored resources t Quality assurance maintained through established routing rules Identify a Professional Standards Immersion training Sergeant i/c January 2011 On-going Officer with OPCC Administration t File coordination of complaints (Rotational) under new Police Act t In-house authority on legislative process & file management

Establish Key Performance Indicators COMPSTAT Project CC 2011 QuarterlyReport (KPI’s) for sworn/civilian staﬀ plus Quarterly & DCC 2012 ﬁrst Annual t Provides an overview of NPD Annual Reports to Report relative to public safety the Police Board t KPI’s can include crime rates, clearance rates & budget variance

14 Nelson Police Department 606 Stanley Street Nelson BC, V1L 1N4 Ph. 250.354.3919 Fx. 250.354.4179 [email protected] www.nelsonpolice.ca

KEY PRIORITY #1 - STAFF SUPPORT AND ENHANCEMENT

Policy Development

Goal B: Internal and External Regulations, Policies and Procedures

Indicators of Success: 1. Increased operational effectiveness. 2. Clearer understanding of performance expectations. 3. Diminished potential for exposure to liability. 4. Increased public confidence in our service delivery.

Action Plan

Strategies Resources Needed Ownership Timeline Status Reduce civil liability & Funding for Policy Police Board 2011 Policy On-going empower oﬃcers by Coordinator outside CC Review updating policies & Department (6 mo DCC commenced in procedures position) NCOs March

Word processing Review workstation completed December Assistance of NPD staﬀ 2011 & Board

Partner with City of Nelson on Policy Coordinator

Implement Taser Policy from Board approval CC 2010 Taser use On-going Braidwood DCC – as the in abeyance Recommendations Police Services Division Training Oﬃcer t Adopt & amend regulation Braidwood Review ETA 2013 policy consistent Implementation with Provincial Committee( BRIC) Standard t De-escalation & resuscitative training

15 Nelson Police Department Forging Ahead Strategic Plan 2011 - 2015

KEY PRIORITY #2 - RELATIONSHIPS WITH THE COMMUNITY Facilitate Ease of Reporting and Community Contact

Goal A: Increase Accessibility of Nelson Police Department

Indicators of Success: 1. Increase in reporting rates of minor offences. 2. Positive community satisfaction with ability to report crime and be supported with information.

Action Plan

Strategies Resources Needed Ownership Timeline Status Implement on-line reporting City of Nelson IT DCC 2013 On-going methodology (Nelson PD Services Dispatchers website) City IT

Initiate public outreach Enhanced reporting Crime Prevention / 2011 to 2015 On-going program for vulnerable victims mechanism Community Policing of all ages oﬃcer t Target aging Development of demographic (elderly) handout materials with higher reliance on reference guides police intervention t ose physically Venues for public disabled & mentally challenged engagement t ose marginalized through homelessness, Alternatives to the poverty & addictions criminal justice system E.g. Restorative Justice Program

16 Nelson Police Department 606 Stanley Street Nelson BC, V1L 1N4 Ph. 250.354.3919 Fx. 250.354.4179 [email protected] www.nelsonpolice.ca

KEY PRIORITY # 2 - RELATIONSHIPS WITH THE COMMUNITY Increase Community Awareness

Goal B: Media, Marketing and Public Education Strategies

Indicators of Success: 1. Informed feedback from public. 2. Greater demand for Community Policing officer resources.

Action Plan

Resources Strategies Needed Ownership Timeline Status Publish crime statistics in Technical support Executive Assistant January 2012 Enhance the NPD local media weekly website

Contributions to monthly City newsletter

Media releases

Market & showcase Staff availability for Crime Prevention / Expansion & Working with preventive efforts in media digital capture of Community Policing enhancement 2011 IMPACT & City segments events / articles officer to 2015 communications t Reserve officers in consultant Park Patrol t IRSU in school zones t Loss prevention & counterfeit seminars t DARE classes

17 Nelson Police Department Forging Ahead Strategic Plan 2011 - 2015

KEY PRIORITY # 3 - ADAPTATION Respond to Demographic and Systemic Change

Goal A: Decreased Reliance on the Criminal Court System

Indicators of Success: 1. Offences dealt with through local bylaws and alternative dispute resolution (adjudication system). 2. Decrease in member court time/overtime in processing reports. 3. More members resources put back “on the street.” 4. Organizational efficiencies and savings by means of the Bylaw Adjudication process.

Action Plan

Resources Strategies Needed Ownership Timeline Status Development of a Controlled City of Nelson Fire Chief – Nelson Fire June 2012 2011 Substances Property Bylaw Legislative Services & Rescue Services collaboration & consultation t Public safety Council approval completed initiative to prevent grow-ops within the Fire Department & Drafting of bylaw city electrical inspectors & legal review t No case seizures with on-going cost recovery Nelson Hydro - digital recording ammeters (DRAs) Improve coordination of Digital camera capture CPO To coordinate June 2012 On-going Graﬃti Management Program for City overall Anti-Graﬃti Bylaw (City of Nelson Legislative Services)

Public Works & service club support

Target Social Order Oﬀences City Legislative Services Chief of Police June 2012 2011 t Develop a new Public for drafting City of Nelson Legislative collaboration & Disorder Bylaw to Services consultation target non-criminal Review Busking completed street problems Permit Policy Drafting of bylaw & legal review on-going

18 Nelson Police Department 606 Stanley Street Nelson BC, V1L 1N4 Ph. 250.354.3919 Fx. 250.354.4179 [email protected] www.nelsonpolice.ca

KEY PRIORITY # 3 - ADAPTATION Respond to Demographic and Systemic Change

Goal B: Enhanced Apprehension Outcomes/Decreasing Downtime

Indicators of Success: 1. Measurable decrease in offences due to targeting repeat offenders. 2. Decrease in member court time/overtime in processing offenders. 3. More member resources put back “on the street.” 4. Efficient court and alternatives to court outcomes.

Action plan

Strategies Resources Needed Ownership Timeline Status Increase use of Civil Member training Patrol NCOs 2011 - 2015 On-going Forfeiture Provisions & Canada Revenue Agency Establish Liaison Oﬃcer GIS Detectives t undeclared income & with Federal/Provincial proceeds of crime agencies

Maximize use of Provincial NCOs to direct Patrol & IRSU NCOs 2011-2015 Completed IRP Provisions to combat enforcement strategy on-going impaired driving CPO coordinating monitoring & IRSU to complement Counterattack enhancements

Systemize FTA charging Crown to approve FTA Deputy Chief 2011-2015 On-going protocol for recidivist charges on prolific Court Liaison offenders offenders NCOs t FTA records improve Administrative likelihood of remand Court Liaison to Coordinator maintain linkage Develop a Chronic Offender GIS to conduct NCOs to identify targets 2012 Best Practices Program surveillance w/ (Vancouver PD & aggressive charging GIS to conduct Kamloops RCMP) protocol operational deployment to be identified & implemented Crown to accede with Court Liaison to monitor tougher stance on remands Collaborate with Council re City of Nelson 2012 Bylaw drafting is amendment and/or creation Legislative Services on-going for: of new bylaws noise Police/Bylaw officers to street & traffic, assist in drafting smoking marijuana. Council approval

Capital budget for Adjudication Courts

19 Nelson Police Department Forging Ahead Strategic Plan 2011 - 2015

KEY PRIORITY #4 - RESTRUCTURING Optimize Use of Budget

Goal A: Budget Management in the Achievement of our Mission/Vision

Indicators of Success: 1. Reduced costs through options available in two-tiered policing using police cadets, special constables, sheriffs and Bylaw Enforcement officers. 2. Realization of labour and cost savings through integration and local training.

Action Plan

Strategies Resources Needed Ownership Timeline Status Explore potential for two-tiered Police Association Police Services Fiscal 2012 On-going policing: (Collective Agreement) Police Board t Police cadets, bylaw City Council officers or special Board & Council CC constables engaged in approval DCC low hierarchy public safety tasks Integration with BC Sheriff Provincial Government CC 2011-2015 On-going Service DCC consultation t Create an MOU giving Legal services BC Sheriff Service sheriffs lead role in cell block Operational plans management & provide training t Explore additional tier of subpoena & warrant service, DNA collection, enforcement of bail conditions

Deploy CCTV in targeted high City policy development City Council 2012 – or as On-going crime/problem areas Police Board budget allows t Crime reduction Council approval CC strategy combining DCC cost eﬀectiveness Privacy Commissioner City IT t New technologies allow Liaison for proactive mobility of devices t Privacy challenges City IT support cleared in the courts t High deterrent Capital budgeting potential without adding oﬃcers

20 Nelson Police Department 606 Stanley Street Nelson BC, V1L 1N4 Ph. 250.354.3919 Fx. 250.354.4179 [email protected] www.nelsonpolice.ca

KEY PRIORITY #4 - RESTRUCTURING Maintain Pace with Emerging Information Technology

Goal B: Enhance Systems in Accordance with Emerging Technology

Indicators of Success: 1. Fully functional RMS and CAD – supporting intelligence sharing/freeing resources. 2. Maintenance of electronic data to bolster investigations and mitigate liability with victims and offenders.

Action Plan

Strategies Resources Needed Ownership Timeline Status Implementation of the CAD version Training SMEs & Deputy Chief 2012 Budget & 7.1 software training driven t Security tokens for PRIME BC Dispatch t Regulated compliance Implementation of federally Capital budget CC 2012 Budget driven mandated Real Time Identiﬁcation exceeding $20K DCC System (RTID) training

Transition to Intoxilyzer IV Capital budget item CC 2012 Budget driven t BAC Datamaster C no longer DCC supported t New industry standard Cell block CCTV & audio City IT Support CC Completed one On-going t Ensure compliance with Police DCC year Service Division standards Contractor for audio monitoring t Video retention congruent upgrades Assessment with Police Act until 2012 In-car camera deployment IT Support DCC 2012 Cameras t Make all units fully operational acquired t Staff to coordinate video Civilian staff storage & continuity for (Administrative Budget for courts/bylaw hearings Coordinator) transcription required Digital recording/transcription Civilian staff training DCC 2011-2015 On-going due upgrades with digital equipment NCOs to enhanced t Growing expectation & Administrative disclosure disclosure demands for Modest capital Coordinator demands from prosecution investment including Crown software

Intelligence-led service delivery of As required CC/DCC/Board 2011-2015 On-going policing to citizens

21 Nelson Police Department Forging Ahead Strategic Plan 2011 - 2015

POSTSCRIPT AND ACKNOWLEDGEMENTS

The Nelson Police Department is entering an era of unprecedented evolution, due to fiscal, demographic and other societal drivers. We will continue to face a variety of challenges, including, but not limited to, the enhanced integration of our personnel with our RCMP counterparts, the necessity to share facilities and human resources with other civic and law enforcement entities and the requirement for us to manage the complexities relating to the unceasing and relentless criminal jurisprudence and information technology (IT) developments that abound in the reality of today’s world.

Success in the future, as in the past, will be assured by means of the professionalism, dedication, patience and cooperation currently demonstrated by our outstanding front-line men and women, who include our police officers, Bylaw Enforcement officers and non-sworn support staff. We wish to acknowledge them as well as our citizen volunteers and supporters, the Directors of the Nelson Police Board, the City of Nelson Management Team, the Nelson Police Association and the Canadian Union of Public Employees, for their role in achieving our past goals and successes. We look forward to continuing to work as a team in the next five years so that even more may be done to ensure a safe and vibrant community for all.

Our appreciation also goes to our partners in law enforcement: the Crown prosecutors, social workers, probation officers, mental health professionals, firefighters, ambulance attendants and all those who work daily with us on the street as well as on various committees and within our schools.

Finally, our 114-year legacy of policing this community would not have been possible without the stalwart cooperation and support of a myriad of City Departments, from Finance to Public Works, as well as from our progressive and innovative Council.

For those of you not already reading this on the Web, more information about our City and the Nelson Police Department may be accessed at www.nelsonpolice.ca.

We are situated at:

606 Stanley Street Nelson BC, V1L 1N4 Ph. 250.354.3919 Fx. 250.354.4179 [email protected] www.nelsonpolice.ca

22 Nelson Police Department 606 Stanley Street Nelson BC, V1L 1N4 Ph. 250.354.3919 Fx. 250.354.4179 [email protected] www.nelsonpolice.ca

GLOSSARY OF ACRONYMS

BAC Breath Analysis Certificate/Computer BOARD e Nelson Police Board of Directors BRIC Braidwood Review Implementation Committee CAD Computer Aided Dispatch CC Chief Constable CCTV Closed Circuit Television CPIC Canadian Police Information Computer CPO Crime Prevention Officer and/or Office/Community Policing Officer and/or Office DARE Drug Abuse Resistance Education DCC Deputy Chief Constable DRA Digital Recorder Ammeters FTA Fail to Appear GIS General Investigation Section IBET Integrated Border Enforcement Team IMPACT Integrated Municipal Provincial Auto Crime Team IRSU Integrated Road Safety Unit IT Information Technology MOU Memorandum of Understanding NCO Non Commissioned Officer NDRSC Nelson & District Road Safety Committee NPD Nelson Police Department OPCC Office of the Police Complaints Commissioner PIRS Public Information Retrieval System RCMP Royal Canadian Mounted Police RMS Records Management System RTID Real Time Indentification System SME Subject Matter Expert VAWIR Violence Against Women in Relationships