Stakeholder Management Plan
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WATER RESOURCE TECHNICAL FORUM SESSION 3 15TH JUNE 2017 LOGISTICS 1 NEWTOWN AGENDA Time Activity 10.00 to 10.30 Arrive Welcome 10.30 to 10.50 Purpose of this group, PR19 overview, and stakeholder engagement 10.50 to 11.10 Water Resources and Resilience – challenges and opportunities 11.10 to 11.50 Open discussion regarding water resources 11.50 to 12.30 Lunch 12.30 to 12.50 Waste Water and River Water Quality Open discussion regarding waste water, river water quality, and catchment 12.50 to 13.40 management 13.40 to 14.00 Break 14.00 to 14.20 Wider Obligations 14.20 to 15.10 Open discussion regarding our wider obligations 15.10 to 15.30 Wrap up, Benefits and Concerns, Meeting Close Wifi: “Newtown AFC” Code: therobins WELCOME MARCUS O’KANE WATER RESOURCES AND CATCHMENT LEAD THIS IS OUR 3rd WRMP STAKEHOLDER FORUM The purpose of the Technical Meeting Content Stakeholder Forum: 1. AMP6 progress / situation 2. Process and timeline • To review and challenge the Sep 2016 3. Framing the problem 4. Proposed Strategic Environmental Assessment development of our Water Criteria Resource Management Plan 2019 1. Recap on previous session so that it reflects and balances 2. Feedback from last session and actions driven the priorities of stakeholders and from it 3. The size of the SDB challenge – sustainable customers. abstraction, climate change, resilience, growth April 2017 etc. • To inform our dialogue with the 4. What options do we have, and how to find the right balance of supply side / demand Water Forum when required management 5. Visibility of how to engage on wider PR19 plan • To shape our PR19 investment 1. Focus on Welsh plans 2. Update on work done so far June 2017 plan 3. Visibility of the emerging challenges 4. Building stakeholder engagement First view of Draft Water resource plan Deficits Autumn 2017 Balanced plan Recommended schemes Spring 2018 Water resource plan consultation feedback 4 OUR STRATEGIC FRAMEWORK 5 OUR FRAMEWORK SHAPES OUR PR19 THINKING We are working with regulators and stakeholders to explore the investment, activities and partnerships needed to achieve the following environmental outcomes: • We protect the local environment – this includes resolving unsustainable abstraction, improving river water quality, preventing pollution from CSOs, preventing the spread of invasive species, improving biodiversity. • We protect the wider environment – this includes reducing energy consumption, increasing the use of renewable energy, increasing use of our own bio-resources to generate power. • We make sure water is available when you need it – this includes supply resilience, climate change impacts, drought planning, catchment management. • We safely take your wastewater away – this includes reducing pollution by investing in our sewers and drains to separate surface water, investing in SUDS, aligning our plans with Drainage Strategy Framework. 6 OFWAT TIMETABLE 2016 2017 2018 2019 J F M A M J J A S O N D J F M A M J J A S O N D J F M A M J J A S O N D J F M A M J J A S O N D PR19 PR19 Draft Final PR19 Outcomes RBR Results Framework Consultation Methodology Methodology Determination Determination Consultation Submission 2016: Identifying what 2017/18: Identifying what we 2018: Final package we could do should do development Strategic Final package PR19 plan options testing March Workshops 1st Flooding 3rd Water Resources 10th Water supply resilience 13th Supporting customers 23rd Environment 7 WALES WATER RESOURCE PLAN We are aligning our borders ahead of the implementation of the Wales Act For WRMPs this means delivering two water resource plans; • A Welsh plan covering Wrexham and Powys that will follow WG and NRW guidance and relevant legislation • An English plan covering Chester and English counties to Defra that will follow Defra / EA guidance For WRMP19 we will take a pragmatic approach due to technical complexity of separating out the inter-linked systems of Wrexham/Chester and Pant/Shropshire We will hold separate stakeholder meetings in Wales that will include NRW, Public Service Boards and other stakeholders. 8 WRMP PROGRESS PR19 / WRMP TIMELINE 2017 2018 Jan Feb Mar Apr May Jun Jul Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec WRMP / NEP Share RSA / Board Board NEP1 NEP2 NEP3 WFD scenarios sign off sign off (NRW) (NRW) (NRW) with EA/NRW dWRMP fWRMP investment Iteration 1 Iteration 2 Investment Iteration Iteration modelling Investment modelling 2b 3 modelling Supply and demand options appraisal Stakeholders WRMP WRMP Publish Issue Draft Stakeholder Stakeholder WRMP for WRMP WG Wales 1 Wales 2 consultation 10 PROGRESS ON OUR WRMP Working with stakeholders: Technical work: • We held our first stakeholder forum in • We updated our water resources models to September 2016. reflect latest asset and environmental datasets. • We issued the WRMP pre-consultation letter in • We completed our assessment of the WFD and December 2016. sustainable abstraction challenge and shared • We’ve completed consultation with planning with EA and NRW in February 2017. authorities across the region to get an update • We completed the initial view of our drought on housing growth outlook. resilience challenge. • We published the PR19 Shaping Our Future • We specified over 200 potential supply and consultation describing the water resource demand options, and we have put the majority challenge. through our technical and environmental • We consulted on the scope of our Strategic screening process. Environmental Assessment. • We completed our first iteration of our supply / • We’ve worked with the regulators and demand investment modelling approach. stakeholders to understand priorities. • We have enhanced our supply / demand • We’ve updated our website to sign-post the modelling capability to allow us to test multiple WRMP work and to make it easier to access future scenarios. information. • We held our second stakeholder forum in April 2017. 11 WHAT WE’VE HEARD SO FAR Feedback from WRMP workshops • We collated 328 pieces of feedback from the breakout sessions and follow up comments. • These have been summarised into themes which have triggered specific actions from us. • The feedback and our ‘You said, We did’ responses are on our website. We received seven formal responses to the Pre-Consultation letter • RSPB, EA, Energy UK, EDF Energy, South Staffs Water, CCW, and GARD. o We should follow through on commitments made in WRMP14. o WRMP should consider social and affordability impacts as well as environmental. o We should explore water trading opportunities with neighbouring companies. o Ecosystem resilience and natural capital should inform our decisions. We heard strong themes and expectations at the PR19 stakeholder events • Representatives were Environment Agency, Natural England, Natural Resources Wales, Severn Rivers Trust, Severn Trent Water Forum, Wildfowl and Wetlands Trust, Coventry University. o Delivering WFD objectives by 2027 should remain a priority. o We need to help customers better understand what drought and hosepipe ban risk means for them. o Our WRMP should prioritise demand reduction measures. 12 YOU SAID…WE DID… You Said… You Said… Explain your decision Explain your use of making approach – scenarios in the investment modelling selection process and uncertainty We Did… We will consider a number of We Did… different scenarios based on For the last 2 price reviews and Water Resource Management Plans Severn different possible “futures”. The Trent Water have used the “Water Infrastructure Supply Demand Model scenarios will include: (WiSDM)” to derive a least cost TOTEX plan that achieves the supply demand • Climate Change balance plan as well as the maintenance needs of the Water network. • Population Growth For PR19 and WRMP19 we will continue to use this model, but it will now • Levels of service to customers form part of the “Decision Making Upgrade (DMU)”. This will use the updated WiSDM model, but we will run the model a large number of times • Demand management options considering a range of different scenarios whilst simultaneously considering We will combine these different uncertainty around the supply demand options chosen. We will use a factors together to create a large frequency analysis of the results of these runs to define a “Dynamic plan”. number of scenarios. 13 FIND OUT MORE AT OUR WEBSITE https://www.severntrent.com/about-us/future-plans/water-resource-management/water-resource- managment-plan/ 14 PR19 ENGAGEMENT 2019 PRICE REVIEW Our plans for 2020-25 : Our plans for 2020-25 will be designed to: • Every 5 years Ofwat carry out a price review Deliver the improvements • Our regulatory business plan is 5 years in length, that matter most to our but increasingly looks to the longer term (25 years) 4.3m customers (c.8m pop) • We consider, to some degree, four issues: • Outputs and outcomes - what do customers and Ensure we meet our obligations, for example stakeholders want us to deliver? improving rivers • Expenditure – what will it cost? what is the scope for efficiency? what could it cost in the future? • Finance – what is the appropriate return investors should receive (relative to risk)? Invest responsibly in our • Revenue – how will demand and our customer infrastructure so we can base change in the future? serve our customers today, and tomorrow • There is a strong focus on customer engagement 16 HOW WE ENGAGE: CONSIDERING DIFFERENT INTERESTS Who Why How To challenge the quality of our engagement with Regular meetings of Water customers, and the extent Water Forum Forum Challenge to which the outcome is reflected in our plan Stakeholders Representing environmental Written consultations and societal interests. Able Expert e.g. local authorities, debt 1:1 engagement advisory, environmental to bring expertise to inform Workshops NGOs the ‘what’ and ‘how’ etc. Representative Customers Our core purpose is to Research, validated by other serve forms of insight Anyone with an Whilst not representative, Open anecdotal views and Open consultations and interest comments can add surveys, roadshows etc.