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Home , Abermule, Afon Tanat, Banwy, Church Stoke, Knucklas, Lake Vyrnwy

WATER RESOURCE TECHNICAL FORUM

SESSION 3 15TH JUNE 2017 LOGISTICS

1 NEWTOWN AGENDA Time Activity 10.00 to 10.30 Arrive Welcome 10.30 to 10.50 Purpose of this group, PR19 overview, and stakeholder engagement 10.50 to 11.10 Water Resources and Resilience – challenges and opportunities 11.10 to 11.50 Open discussion regarding water resources 11.50 to 12.30 Lunch 12.30 to 12.50 Waste Water and River Water Quality Open discussion regarding waste water, river water quality, and catchment 12.50 to 13.40 management 13.40 to 14.00 Break 14.00 to 14.20 Wider Obligations 14.20 to 15.10 Open discussion regarding our wider obligations 15.10 to 15.30 Wrap up, Benefits and Concerns, Meeting Close

Wifi: “Newtown AFC” Code: therobins WELCOME

MARCUS O’KANE WATER RESOURCES AND CATCHMENT LEAD THIS IS OUR 3rd WRMP STAKEHOLDER FORUM The purpose of the Technical Meeting Content Stakeholder Forum: 1. AMP6 progress / situation 2. Process and timeline • To review and challenge the Sep 2016 3. Framing the problem 4. Proposed Strategic Environmental Assessment development of our Water Criteria Resource Management Plan 2019 1. Recap on previous session so that it reflects and balances 2. Feedback from last session and actions driven the priorities of stakeholders and from it 3. The size of the SDB challenge – sustainable customers. abstraction, climate change, resilience, growth April 2017 etc. • To inform our dialogue with the 4. What options do we have, and how to find the right balance of supply side / demand Water Forum when required management 5. Visibility of how to engage on wider PR19 plan • To shape our PR19 investment 1. Focus on Welsh plans 2. Update on work done so far June 2017 plan 3. Visibility of the emerging challenges 4. Building stakeholder engagement

First view of Draft Water resource plan  Deficits Autumn 2017  Balanced plan  Recommended schemes Spring 2018 Water resource plan consultation feedback 4 OUR STRATEGIC FRAMEWORK

5 OUR FRAMEWORK SHAPES OUR PR19 THINKING We are working with regulators and stakeholders to explore the investment, activities and partnerships needed to achieve the following environmental outcomes:

• We protect the local environment – this includes resolving unsustainable abstraction, improving river water quality, preventing pollution from CSOs, preventing the spread of invasive species, improving biodiversity.

• We protect the wider environment – this includes reducing energy consumption, increasing the use of renewable energy, increasing use of our own bio-resources to generate power.

• We make sure water is available when you need it – this includes supply resilience, climate change impacts, drought planning, catchment management.

• We safely take your wastewater away – this includes reducing pollution by investing in our sewers and drains to separate surface water, investing in SUDS, aligning our plans with Drainage Strategy Framework.

6 OFWAT TIMETABLE

2016 2017 2018 2019

J F M A M J J A S O N D J F M A M J J A S O N D J F M A M J J A S O N D J F M A M J J A S O N D

PR19 PR19 Draft Final PR19 Outcomes RBR Results Framework Consultation Methodology Methodology Determination Determination Consultation Submission

2016: Identifying what 2017/18: Identifying what we 2018: Final package we could do should do development

Strategic Final package PR19 plan options testing

March Workshops 1st Flooding 3rd Water Resources 10th Water supply resilience 13th Supporting customers 23rd Environment

7 WATER RESOURCE PLAN

We are aligning our borders ahead of the implementation of the Wales Act For WRMPs this means delivering two water resource plans; • A Welsh plan covering Wrexham and that will follow WG and NRW guidance and relevant legislation • An English plan covering Chester and English counties to Defra that will follow Defra / EA guidance

For WRMP19 we will take a pragmatic approach due to technical complexity of separating out the inter-linked systems of Wrexham/Chester and Pant/

We will hold separate stakeholder meetings in Wales that will include NRW, Public Service Boards and other stakeholders.

8 WRMP PROGRESS Stakeholders modelling investment WRMP / NEP WFD WFD scenarios with EA/NRW Investment Share Share RSA / Iteration 1 modelling Jan Supply Supply and demand options appraisal

Feb

Mar

Apr PR19 / May (NRW) NEP1 Stakeholder Wales Wales 1 WRMP Jun 2017 Iteration 2 Investment

modelling Jul

Aug WRMP (NRW) NEP2 Sep Stakeholder Wales Wales 2 WRMP Oct dWRMP sign sign off Iteration Board Board 2b Nov WRMP WG Issue Issue Draft Dec

Jan TIMELINE consultation WRMP for Publish Publish Feb (NRW) NEP3 Mar 2018 Iteration

3 Apr

May

Jun fWRMP sign sign off Board Board

10 Jul PROGRESS ON OUR WRMP Working with stakeholders: Technical work: • We held our first stakeholder forum in • We updated our water resources models to September 2016. reflect latest asset and environmental datasets. • We issued the WRMP pre-consultation letter in • We completed our assessment of the WFD and December 2016. sustainable abstraction challenge and shared • We’ve completed consultation with planning with EA and NRW in February 2017. authorities across the region to get an update • We completed the initial view of our drought on housing growth outlook. resilience challenge. • We published the PR19 Shaping Our Future • We specified over 200 potential supply and consultation describing the water resource demand options, and we have put the majority challenge. through our technical and environmental • We consulted on the scope of our Strategic screening process. Environmental Assessment. • We completed our first iteration of our supply / • We’ve worked with the regulators and demand investment modelling approach. stakeholders to understand priorities. • We have enhanced our supply / demand • We’ve updated our website to sign-post the modelling capability to allow us to test multiple WRMP work and to make it easier to access future scenarios. information. • We held our second stakeholder forum in April 2017.

11 WHAT WE’VE HEARD SO FAR

Feedback from WRMP workshops • We collated 328 pieces of feedback from the breakout sessions and follow up comments. • These have been summarised into themes which have triggered specific actions from us. • The feedback and our ‘You said, We did’ responses are on our website.

We received seven formal responses to the Pre-Consultation letter • RSPB, EA, Energy UK, EDF Energy, South Staffs Water, CCW, and GARD. o We should follow through on commitments made in WRMP14. o WRMP should consider social and affordability impacts as well as environmental. o We should explore water trading opportunities with neighbouring companies. o Ecosystem resilience and natural capital should inform our decisions.

We heard strong themes and expectations at the PR19 stakeholder events • Representatives were Environment Agency, Natural England, , Severn Rivers Trust, Water Forum, Wildfowl and Wetlands Trust, Coventry University. o Delivering WFD objectives by 2027 should remain a priority. o We need to help customers better understand what drought and hosepipe ban risk means for them. o Our WRMP should prioritise demand reduction measures.

12 YOU SAID…WE DID…

You Said… You Said… Explain your decision Explain your use of making approach – scenarios in the investment modelling selection process and uncertainty

We Did… We will consider a number of We Did… different scenarios based on For the last 2 price reviews and Water Resource Management Plans Severn different possible “futures”. The Trent Water have used the “Water Infrastructure Supply Demand Model scenarios will include: (WiSDM)” to derive a least cost TOTEX plan that achieves the supply demand • Climate Change balance plan as well as the maintenance needs of the Water network. • Population Growth For PR19 and WRMP19 we will continue to use this model, but it will now • Levels of service to customers form part of the “Decision Making Upgrade (DMU)”. This will use the updated WiSDM model, but we will run the model a large number of times • Demand management options considering a range of different scenarios whilst simultaneously considering We will combine these different uncertainty around the supply demand options chosen. We will use a factors together to create a large frequency analysis of the results of these runs to define a “Dynamic plan”. number of scenarios.

13 FIND OUT MORE AT OUR WEBSITE https://www.severntrent.com/about-us/future-plans/water-resource-management/water-resource- managment-plan/

14 PR19 ENGAGEMENT 2019 PRICE REVIEW

Our plans for 2020-25 : Our plans for 2020-25 will be designed to:

• Every 5 years Ofwat carry out a price review Deliver the improvements • Our regulatory business plan is 5 years in length, that matter most to our but increasingly looks to the longer term (25 years) 4.3m customers (c.8m pop) • We consider, to some degree, four issues:

• Outputs and outcomes - what do customers and Ensure we meet our obligations, for example stakeholders want us to deliver? improving rivers • Expenditure – what will it cost? what is the scope for efficiency? what could it cost in the future? • Finance – what is the appropriate return investors should receive (relative to risk)? Invest responsibly in our • Revenue – how will demand and our customer infrastructure so we can base change in the future? serve our customers today, and tomorrow • There is a strong focus on customer engagement

16 HOW WE ENGAGE: CONSIDERING DIFFERENT INTERESTS

Who Why How To challenge the quality of our engagement with Regular meetings of Water customers, and the extent Water Forum Forum Challenge to which the outcome is reflected in our plan

Stakeholders Representing environmental Written consultations and societal interests. Able Expert e.g. local authorities, debt 1:1 engagement advisory, environmental to bring expertise to inform Workshops NGOs the ‘what’ and ‘how’ etc.

Representative Customers Our core purpose is to Research, validated by other serve forms of insight

Anyone with an Whilst not representative, Open anecdotal views and Open consultations and interest comments can add surveys, roadshows etc. ‘richness’ and insight

17 STAKEHOLDER ENGAGEMENT: SHAPING OUR FUTURE

• Shaping our Future was published in early 2017 and gave an overview of the strategic challenges that are likely to be driving investment at PR19.

• The strategic challenges identified focus on:

• Water resources

• Increasing supply resilience How can we reduce, • Reducing flooding impacts. or manage, the affordability impact? • Delivering a healthy environment

• Supply pipe adoption

• We used it as a starting point for discussions with informed stakeholders and an open invitation for views.

18 CUSTOMER RESEARCH: HOW CUSTOMERS WILL SHAPE OUR PLANS

Three big questions What we’ll be asking How we’ll do it: for water resources: customers:

• Our core willingness to pay (WTP) survey includes 15 waste and What value do customers water service attributes and will deliver benefit valuations to Willingness to pay place on securing future inform the business planning process. for improvements supplies? How does this • We are including attributes for leakage, standpipes, low flow rivers compare to other priorities? and resilient supplies.

• Quantitative research in which customers can make their own choice What are customers’ on how to meet the supply demand deficit, taking into account bill Balancing supply preferences for different impacts and carbon footprint. and demand options (and the • Qualitative research in which we will immerse customers in some of consequences of each?) the challenges we face, including drought resilience and water scarcity. • Within the immersive research we will explore customers’ deep Role customers can What role can customers play views on the future and understand how their beliefs will in achieving a sustainable influence future behaviour. play balance? • We want to understand how customers feel they can play a part in meeting a supply demand deficit, e.g. through behaviour change such as reducing demand.

19 OUR FUTURE WATER RESOURCE CHALLENGES Supplying around 8 million people

21 SEVERN TRENT’S SUPPLIES IN POWYS

• WRZ supplied by two boreholes. • Approximately 41k population • 18,700 household customers and 2,300 non- household customers

• Part of Shelton WRZ also covers Powys • This area is supplied by water from Shelton WTW and Kinnerley borehole. • Approximately 18k population (4% of wider Shelton zone).

22 OUR FUTURE WATER RESOURCE CHALLENGES

1. How do we improve the long term sustainability of our water abstractions? 2. What if future droughts are worse than we have previously experienced? 3. Are water supplies resilient enough? 4. How will climate change affect all of the above?

23 THE EMERGING WRMP19 PICTURE So far this year we have compiled our shared understanding of what we know so far about the emerging water resources picture. We have considered:

• deployable output; • growth; • sustainable abstraction; • Water Framework Directive impacts; • groundwater resilience; • borehole maintenance; and • water quality pressures

Through this review we now have a picture of:

• where the hotspot areas are, • what the nature of the supply / demand pressures are, • which assets/ sources we should be focussing our attention on, and • what sort of PR19 options should we be focussing on.

24 OUR SUPPLIES NEED TO BE SUSTAINABLE FOR THE FUTURE

We need to remove the legacy of unsustainable abstraction and provide more sustainable supplies for the future.

To meet Water Framework Directive objectives, we may need to reduce our reliance on certain sources and change the balance of use between our groundwater and surface-water.

Approximately 200Ml/d of current resource may need to be given up: equivalent to 11% of total demand. 25 HOUSING GROWTH End AMP7 End AMP8

Scenarios using Local End AMP11 Authority plans.

26 POWYS GROWTH FORECASTS

Housing Population

2030s 2030s

2040s 2040s

27 WE PLAN FOR THE WORST DROUGHT IN OUR FLOW RECORD

The last time our customers experienced a hosepipe ban was in 1995-96.

We plan to cope with the worst drought in our record (1975-76).

In 2011-12, despite the driest 12 month period on record for our region, we narrowly avoided the need for hosepipe bans . However, other companies did need to impose restrictions.

We know more extreme events could happen.

But what is the proportionate level of drought contingency to plan for?

28 INVESTIGATING EXTREME DROUGHTS The last time our customers experienced a hosepipe ban was in 1995-96.

We plan to cope with the worst drought in our record (1975-76). We are identifying plausible, more extreme droughts to test our resilience and potential future solutions.

To do this we have adopted three approaches:

1. Analysis of historic weather data which includes significant late 19th Century droughts.

2. Development of synthetic drought scenarios which are more extreme than those experienced in our historic records.

3. Testing the resilience of the water supply system using design drought scenarios which range from mild to extreme in severity (the extent of rainfall or river flow deviations from average conditions) and duration (months to years).

29 WE NEED OUR SUPPLY SYSTEMS TO BE RESILIENT AND ADAPTABLE

Customers’ priorities are for drinking water that is always available and that is good to drink.

We need to protect our sources from multiple hazards.

We also need to meet higher expectations.

30 CLIMATE CHANGE SCENARIOS SHOW MUCH UNCERTAINTY We will be testing the robustness of our plan using 20-40 individual climate change future scenarios in our DMU dynamic pathways investment modelling approach.

31 SO WHAT ABOUT POWYS?

• No strong climate change or sustainability • Wider Shelton zone will be affected by pressures. sustainability and WFD impacts. • Little demand growth is expected. • Climate change could reduce the • Llandinam source has good drought reliability of River Severn abstractions at resilience. Shelton WTW. • The strategy for the zone will likely focus • Little demand growth is expected. on leakage and demand management • The strategy for the wider zone will options. consider new sources of supply, improved • The plan will also consider source and distribution links, resilience as well as supply resilience needs. demand management measures. 32 OUR OPTIONS OUR CHOICES WILL IMPACT ON CUSTOMERS IN DIFFERENT WAYS

34 SEA THINKING

SEA objectives are described in the scoping report.

All feasible options will be assessed using the SEA approach.

When we publish the draft WRMP we will also present our SEA assessment of the proposed schemes.

35 DEMAND MANAGEMENT WILL PLAY A BIG ROLE

Our AMP6 plans: • We will empower our customers to save 25Ml/d by 2020. To date we've achieved over 9 Ml/d saving • We will reduce leakage to 424Ml/d by 2020. 2017 outturn position 432Ml/d • We will improve understanding of our services through Free water efficiency home checks education. Engaging with 700,000 customers on water efficiency and sewer misuse by 2020. So far we've engaged 285,000 customers

Education on water efficiency and sewer misuse Working with new builds

36 WATER EFFICIENCY OPTIONS IN THE DRAFT PLAN

Continuation of our AMP6 programme is “baked in” to the plan • Stakeholder support for a base programme for household Water Efficiency activity built into our demand forecast: • Suppling products (free and subsidised) • Home Audit programme (installation of products and customer engagement) • Educating/engaging consumers (improved on line resources, comms and education programme) • Strategic decision that we cannot do less than we are doing now.

We have proposed options for enhanced activity to increase demand management • There are opportunities to do c.50% more: • Increased home audit programme (up to targeting 100% of customer base) • Increased free product distribution (accelerated uptake, though still ending AMP9) • Developer incentives (Infrastructure charges discounts)

We are assessing additional opportunities: • Non-household customers • Big opportunity for demand reduction • Private side leakage • Traditional WE options (urinals, toilets, etc) • Reuse (onsite, RWH, treated effluent) • Innovation • New tech e.g. leak alarms • Household water reuse (effective, sustainable systems) 37 BREAKOUT SESSION 1 – YOUR VIEWS ON THE SUPPLY / DEMAND CHALLENGES

From what you’ve heard this morning we want your views on how we could improve our plan…so have we missed anything important? • What are the water availability and environmental challenges your organisations are concerned about? Are there any we may have missed?

• What are the barriers to demand management and how could you help us overcome them?

• How should we engage with customers to get buy in and behaviour change?

Facilitators to feedback – top point from each group 38 TABLE DISCUSSION AND FEEDBACK

39 40 POWYS STAKEHOLDER ENGAGEMENT Newtown – June 2017 ASSETS & PERFORMANCE IN POWYS

Add Footer Text

42 OUR ASSETS

The focus of this session is on our wastewater operation & where we see the main challenges to be.

Our wastewater operational area in Powys covers the upper reaches of the River Severn and it’s tributaries + the uppermost section of the .

In this area, we operate:- • 50 Sewage treatment works

• 69 sewage pumping stations • Of which 11 have storm and/or emergency overflow permits to discharge to rivers

• 27 Combined Sewer Overflows

• 43,000 people served

• In addition, trade effluent & septic tank wastes equivalent to 9,000 people is also catered for

Add Footer Text 43 CURRENT PERFORMANCE

• Fully compliant with Sewage Treatment Works Permits to Discharge

• One sample exccedence – 22nd June 2016

• Replacing problematic Combined Sewer Overflows in Newtown and

• Focused sewer cleansing activities in and Newtown due to Fats, Oils & Grease (FOG)

• No serious pollution incidents

• Recently audited by NRW with no serious issues identified

Add Footer Text 44 WATER FRAMEWORK DIRECTIVE

Add Footer Text 45 EVIDENCE REVIEW

Overarching objective of the WFD is to achieve good status in all rivers by 2027 Subject to Cost Benefit Assessment and disproportionate cost criteria.

• There are 73 river waterbodies in the Powys section of the river Severn catchment. • 28 at Good status • 38 at Moderate status • 7 at Poor status. • Classification & ‘Reasons for Not Achieving Good’ (RNAG) datasets reviewed to identify possible sewage effluent issues (phosphate or ammonia).

• 11 waterbodies identified as failing for phosphate.

• There are no recorded Ammonia fails. • Of the 11 WB Phosphate fails:- • 4 are covered by ongoing AMP6 investigation works • 4 do not have a contributing sewage works • 3 do contain a small sewage works. RNAG is ‘unknown or probable agriculture - pending investigation’

Add Footer Text 46 CAMLAD INVESTIGATION

Initial Modelling Total P load reduction required = 6.01kg/d Sewage works fair share reduction = 1.38kg/d

Current sewage load inputs STW - 1.38 kg/d Montgomery STW - 1.16kg/d STW - 0.66kg/d STW - 0.14kg/d (in England) Sarn STW - 0.07kg/d

Anticipated outcome of AMP6 investigation

AMP7 Phosphate removal schemes:- Church Stoke STW 1.5mg/l estimated permit Montgomery STW 1.5mg/l estimated permit

Load removed 1.5kg/d

Add Footer Text 47 / BELE BK INVESTIGATION

Initial Modelling Total P load reduction required = 1.06kg/d Sewage works fair share reduction = 0.35kg/d

Current sewage load inputs Guilsfield STW - 0.86kg/d

Anticipated outcome of AMP6 investigation

AMP7 Phosphate removal scheme:- Guilsfield STW 2mg/l estimated permit

Load removed 0.51kg/d

Add Footer Text 48 AFON CYNLLAITH INVESTIGATION

Initial Modelling Total P load reduction required = 0.42kg/d Sewage works fair share reduction = 0.03kg/d

Current sewage load inputs - 0.13kg/d

Anticipated outcome of AMP6 investigation uncertain

Possible AMP7 Phosphate removal scheme:- Llansilin STW 1.2mg/l estimated permit

Load removed 0.03kg/d

Possible that load input from STW under-reported in model – to be resolved by ongoing investigation

Add Footer Text 49 ADDITIONAL INVESTIGATIONS

• Subject to outcome of discussions with NRW, there may be a need for up to 3 investigations or modelling work in AMP7

WB WB Name STW Population Estimated P RNAG load GB109054044900 Tributary - source to conf R STW 263 0.21 kg/d unknown Severn Tributary - source to conf Afon Castle STW 336 0.16 kg/d Unknown GB109054049550

Pwll - source to conf R Trewern STW 743 1.14 kg/d Agriculture & land management GB109054049660 Severn (probable)

Add Footer Text 50 WATER FRAMEWORK DIRECTIVE Waterbodies failing for sewage related elements 2015 Overall 2015 2015 Chem Sewage works AMP6 WATERBODY ID WATERBODY_NAME WB TYPE 2015 Elem Fail Status EcoStatus Status in WB investigation GB109054044650 Nant Feinion - source to conf R Severn River Moderate Moderate Fail Cadmium, P, Zinc N n/a GB109054044900 Tributary - source to conf R Severn River Moderate Moderate Good P Y N GB109054044910 Camlad - source to conf Caebitra Bk River Moderate Moderate Good P N Y

GB109054049380 Camlad - conf Caebitra Bk to conf R Severn River Moderate Moderate Good P Y Y

GB109054049550 Tributary - source to conf Afon Banwy River Moderate Moderate Good Fish, P Y N GB109054049620 Yr Hafesb - source to conf Afon Banwy River Moderate Moderate Good DO, P N n/a GB109054049660 Pwll Trewern - source to conf R Severn River Poor Poor Good Fish, P Y N P, Mac_Phyto, Fish, GB109054049670 Guilsfield Bk - source to conf Nant Rhyd-y-Moch River Poor Poor Good Y Y Macro_Sub Fish, P, Macro_Sub, GB109054049710 Bele Bk - source to conf R Severn River Poor Poor Good Y Y Mac_Phyto Inverts, Macro_Sub, P, GB109054049730 Neath Bk - source to conf Bele Bk River Moderate Moderate Good N n/a Mac_Phyto

GB109054055060 Afon Cynllaith - source to conf River Moderate Moderate Good P, BOD Y Y

Add Footer Text 51 OTHER RIVER QUALITY ISSUES

Add Footer Text 52 SSSIS AND SACS

River Teme SSSI

• This is a cross border SSSI and we have based our initial assessment upon Conservation Targets for phosphate supplied by the EA / Natural England.

• We have two sewage works in Wales that feed into the River Teme. Both discharge into a cross border waterbody.

• The larger works at Knighton already has phosphate removal & operates consistently at around 0.4mg/l effluent quality (well within the 1mg/l permit limit)

• Although there is a big difference in size, phosphate ‘footprint’ for the two works is about the same.

• We are currently assuming a need to install phosphate removal at STW (1mg/l) at the head of the river Teme (subject to confirmation with NRW / EA / NE). Teme - conf Ffwdwen Bk to conf R

We have not identified any other Protected Areas that are affected by our discharges.

Add Footer Text 53 URBAN WASTE WATER TREATMENT DIRECTIVE

Nutrient Sensitive Designation

• The River Severn in Wales is not currently designated at being nutrient sensitive under UWWTD criteria

• We understand that NRW are currently reviewing UWWTD designations in Wales

• If the Severn is designated, there are 2 qualifying discharges that would attract 2mg/l Phosphate limits:- Newtown and Welshpool STWs

Add Footer Text 54 INTERMITTENT DISCHARGES

Sewer Overflow Event Duration Monitoring • We are installing 50 Event Duration Monitors in AMP6 • 30 on CSOs and SPSs • 20 on sewage treatment works stormwater discharges

• Our AMP6 programme was based on the Environment Agency’s risk based approach

• NRW’s policy is for EDM monitors on all intermittent discharges to watercourses

• We will be reviewing our list of intermittent discharges in Wales & making provision to fill in any gaps

CSO Improvements • We are part of a Water UK led project working on a standard assessment framework for CSOs. This will inform a programme of improvements where necessary.

• RNAG data does not currently identify any waterbodies where sewer overflows are a contributory cause of WFD failure

• Reviewing currently available data on CSOs to inform PR19 plan

Add Footer Text 55 GROWTH AND CAPACITY

Add Footer Text 56 FUTURE DEMAND

Initial assessment of Powys Local Development Plan (to 2026) - Large settlement allocations

Employment Pe Flow increase Mean DWF 2026 DWF Initial Settlement Houses Current pe pDWF m3/d (ha) increase m3/d 2012-16 m3/d m3/d assessment Newtown (inc 690 8.6 15,718 1621 288 3282 3570 3700 OK ) Welshpool 257 8.8 10,577 604 145 1452 1597 2021 OK Llanidloes 152 2.1 3319 357 65 787 852 1280 OK Knighton 133 3017 313 44 513 557 700 OK 171 1227 402 57 223 280 479 OK 50 1060 118 17 222 239 262 OK Montgomery 68 1010 160 23 513 536 700 OK Guilsfield 66 1367 155 22 117 139 270 OK Church Stoke 55 1.5 630 129 28 177 205 200 Marginal • Potential capacity shortfall at Church Stoke STW will be reviewed as part of the anticipated WFD upgrade

• No other capacity issues at larger works anticipated

• Further work ongoing to assess risks at smaller STWs

Add Footer Text 57 KNOWN ISSUES

• We are currently investigating a hydraulic capacity issue at STW. Issue is thought to stem from groundwater infiltrating into our sewerage system.

• Further work ongoing in preparation for PR19

Add Footer Text 58 BIODIVERSITY

Add Footer Text 59 NEWTOWN STW

Wildlife area handed over to Pwll Penarth nature reserve Wildlife Trust

Tertiary lagoon in service

Tertiary lagoon disused

Add Footer Text 60 LLANIDLOES STW

Add Footer Text 61 BREAKOUT SESSION 2 WASTE WATER • What do you think the best ways are to understand customers’ priorities for environmental issues, given that it’s not just about WFD?

• Is there anything else you would expect to see in our plan?

• Are there any examples of best practice from other sectors that you could share with us?

62 TABLE DISCUSSION AND FEEDBACK

63 64 WALES POLICY POSITION

Welsh Government policy aspirations for the water industry in Wales HOW WELSH GOVERNMENT POLICY AFFECTS OUR APPROACH FOR PR19 Well-being of Future Generations (Wales) Act 2015 – improving the social, economic, environmental and cultural well-being of Wales. • Water companies are not included in the definition of public bodies for this Act. However, the Water Strategy for Wales sets out the Welsh Government’s strategic direction for water policy in Wales, at the heart of which are the principles for sustainable development as set out in the Well-being of Future Generations Act.

66 HOW WELSH GOVERNMENT POLICY AFFECTS OUR APPROACH FOR PR19 Environment (Wales) Act 2016 – puts in place the legislation needed to plan and manage Wales’ natural resources in a more proactive, sustainable and joined-up way.

The State of Natural Resources Report (SoNaRR)– NRW must produce a report assessing natural resources and how well they are being managed in a sustainable way. Will provide evidence base for the NNRP.

National Natural Resources Policy (NNRP) - Welsh Government will produce a national policy setting out the priorities, risks and opportunities for managing Wales’ natural resources sustainably.

Area Statements – NRW will produce a local evidence base, which helps to implement the priorities, risks and opportunities identified in the National Policy and how NRW intends to address these.

67 NRW EXPECTATIONS FOR PR19

NRW want to see water companies develop their NRW want companies to plan to achieve: plans within the context of Wales’ new legislative framework, making commitments to: 100% compliance with 100% compliance with wastewater permits, numeric abstraction licences Take a participatory approach, Assess the wider benefits of & flow conditions engaging with customers & options when planning and 100% compliance with PPC 100% with drinking water communities in order to aim to deliver the best value and waste licences standards develop more sustainable for customers and the natural solutions and deliver environment. Zero serious pollution Continual reduction in all outcomes in partnership. incidents pollution incidents (C1-C3) Integrated and long term Maintain and enhance Continual improvement in Reduced average per capita planning for both water biodiversity and in so doing self-reporting of pollution consumption resources and sewerage, promote the resilience of incidents including planning for growth ecosystems, in line with Security of Supply Index of Continual improvement of and future capacity issues. Section 6 of the Environment 100 (no zones in deficit) leakage levels to meet the (Wales) Act. sustainable economic level of An adaptive and innovative Increased resilience of water leakage approach to climate change supply to natural hazards, 100% compliance with the Zero reportable dam safety mitigation and adaption such as drought. Act 1975 incidents A balance between demand Invest in both innovative and Continual reduction in Compliance with the energy management and resource adaptive approaches. statutorily imposed measures and carbon reporting development options, in the interests of safety commitments under the including continued Energy Savings Opportunity improvement in leakage Scheme and any management & advice requirements under a future services to customers to scheme improve water efficiency. 68 NRW EXPECTATIONS FOR PR19 STATUTORY OBLIGATIONS

Environment (Wales) Act – sustainable management of natural resources Environment (Wales) Regulation on Act, Section 6 – Invasive Alien Species biodiversity duty

Statutory Water Framework No Directive / Eel Regulations Groundwater deterioration obligations Directive – water resources and national No deterioration Shellfish Habitats Directive / – water Birds Directive / priorities Bathing Water Ramsar Sites / quality Directive Wildlife & Countryside Act 1981 Water Reservoirs Act 1975 Flow monitoring Article 7 Framework Drinking Ecological water status protected Directive failures areas

Heavily modified Chemicals water bodies – water resources 69 WATER STRATEGY FOR WALES

• In May 2015, the Welsh Government published their Water Strategy for Wales. • This sets out their long-term policy direction in relation to water. • The main aim is to ensure a more integrated and sustainable approach to managing water and associated services in Wales. • Welsh Government have set themselves a long- term policy direction to improve management of natural resources in Wales. • The Strategy covers a broad range of matters relating to the management of water systems, including all inland waters, estuaries and coastal waters. • Specific focus on increasing the resilience of the whole water system in order to maximise the benefits it can bring, and reduce costs to consumers and businesses including water companies.

70 WATER STRATEGY FOR WALES

Welsh Government’s Water Policy Priorities for 2015 to 2018

• Supporting the development of the area based approach to natural resource management.

• Ensuring access to fair and affordable water and sewerage services.

• Devolution of all matters relating to water and sewerage and the removal of unilateral power of the UK Government to intervene in respect of water resources in Wales.

• A more focused approach to sewerage and drainage management and development and implementation of legislation to support sustainable drainage solutions.

• Reform of the abstraction licence system in Wales to ensure sustainable management of our water resources now and in the future.

• Review and where appropriate change current practices and regulatory approaches to tackle diffuse pollution.

71 WATER STRATEGY FOR WALES WATER FOR NATURE, PEOPLE & BUSINESS

“Sustainably managing the quality and quantity of Welsh water resources while meeting society’s needs and offering opportunities for green growth but also protecting and enhancing the natural environment.”

• Water is a vital resource supporting a wide range of natural ecosystems in Wales – under pressure from range of challenges such as extreme weather, climate change, loss of natural habitats and changes in land management practices. • We will work with NRW, Welsh Government and the other regulators when developing our WRMP and Business Plan to look for the best solutions which will increase our resilience and have the widest benefits for our customers and the environment. • We will continue to engage with neighbouring water companies, the environmental regulators and other key stakeholders who might offer partnership opportunities for fulfilling the biodiversity duty for example, through more proactive catchment protection work.

72 WATER STRATEGY FOR WALES IMPROVING THE WAY WE PLAN & MANAGE OUR WATER SERVICES “Ensures that water services will remain robust, sustainable and support high quality services both now and in the future.” • How do we meet the challenge of balancing short-term needs with safeguarding the ability to meet long-term needs. • The water company planning and regulatory framework for water and sewerage should include: • Embedding and aligning water company planning with our National natural resource policy and relevant area-based natural resource planning processes to ensure planning for water services both informs and takes account of our priorities for natural resources management. • Collaborative catchment management plans and investment. • Resilience measures, such as climate change projections, population growth and new development. • A presumption in favour of sustainable solutions, and evidence of their use in preference to expanding or renewing existing infrastructure capacity. • A strategy for engaging with stakeholders. • Evidence that sustainable waste water and treatment solutions have been considered, strong justification where they are not used. • Robust, up to date and credible evidence to demonstrate compliance with our mandatory domestic and European obligations.

73 WATER STRATEGY FOR WALES DELIVERING EXCELLENT SERVICES TO CUSTOMERS “Ensuring that people and businesses in Wales have access to safe, secure, dependable and affordable water and sewerage services.”

• Access to affordable water and sewerage services is a key priority for Welsh Government. • Ensuring a strong customer focus should be at the heart of delivery of water services in Wales. • Both Dee Valley Water and Severn Trent have social tariffs in place but our assistance for vulnerable customers or those struggling to pay goes well beyond just a tariff scheme. There are a variety of payment options available to help spread the cost of water bills, as well as a range of support and advice options for customers who are concerned about any issues in relation to their water account. • Both companies have well established Customer Challenge • Groups that will be fully engaged throughout the PR19 process.

74 WATER STRATEGY FOR WALES PROTECTING & IMPROVING DRINKING WATER QUALITY “Approach to maintaining the current high standard of public drinking water quality, while ensuring compliance with the Drinking Water Directive and that any quality issues are dealt with effectively.”

• Maintaining and improving drinking water quality – acting on findings in the quarterly DWI reports, maintaining and building on good practice. • Appropriate and well maintained water supply systems – Welsh Government propose to further examine the costs and benefits of transferring ownership of private supply pipes. • Lead in water supply pipes – building on the work carried by the Water Health Partnership Wales lead task and finish group.

75 WATER STRATEGY FOR WALES 21ST CENTURY SEWERAGE & DRAINAGE SYSTEMS “Approach to ensuring that both waste water and surface water are managed in an integrated way.”

• A sustainable approach to drainage to address risk of surface water flooding and diffuse pollution caused by increase in intense rainfall events. • Review of legislation and practices relating to drainage and sewage infrastructure. • Highlighting actions required to prevent and control water pollution from sewage discharges; misconnected sewers, and private sewers.

76 WELL-BEING OPPORTUNITIES

77 DESIGNATED SITES

78 CABA (CATCHMENT BASED APPROACH)

• 14 CaBA groups in the Severn Trent region • The Severn Uplands, Teme, and Wye CaBA partnerships extend into the Powys area • Looking for opportunities for partnership working on multi-benefit projects • E.g. collaboration with local wildlife and river trusts on our water NEP projects

79 CASE STUDY VYRNWY ESTATE • Considered by many to be the most beautiful lake in Wales, is tucked away in a landscape of rolling meadows, towering crags, rushing waterfalls, mysterious forest and moorland. Lake Vyrnwy lies just to the south of Snowdonia. It is a man-made with a perimeter road 11.75 miles long. • A wide range of activities are already available on the estate, including: • Bird & wildlife watching • Cycling • Walking • Fishing • Picnic facilities • Education centre

• What else could we offer to increase the well-being of our visitors / local communities, and maintain & enhance ecosystems on the estate?

80 BREAKOUT SESSION 3 – YOUR VIEWS ON WIDER POLICY OBLIGATIONS • To a greater and lesser degree, all of the well-being goals are relevant to us. Which of the goals do you think we could contribute to most in Powys?

• We have the potential to have a significant impact on a wide range of ecosystems in Wales, and have drafted a high level plan as to how we will meet the new biodiversity duty in the Environment (Wales) Act. What would you consider to be the three most important actions we could take (in the short term), to meet the duty?

• As we saw earlier, there are a number of statutory obligations that NRW expect us to consider during the PR19 planning process. Which would you consider to be the most important for us to focus on in relation to Powys?

81 TABLE DISCUSSION AND FEEDBACK

82 DO YOU HAVE ANY QUESTIONS?