Annual Report 2009-10 Annual Report

Council of Social Service of New South Wales The Council of Social Service of New South Wales We act as a channel for consultation with (NCOSS) is the peak body for the social and government and between parts of the non- community services sector in New South Wales. government sector with common interests and NCOSS works with its members on behalf of diverse functions. disadvantaged people and communities towards achieving social justice in New South Wales. NCOSS is a membership organisation. Members range from the smallest community services to the NCOSS was established in 1935 to promote largest major welfare agencies, state and regional cooperation in the provision of community level peak councils, churches, hospitals, local services and influence social legislation. Today our government and consumer groups. constituents are: • our members NCOSS can be contacted at: • other peak community service agencies in NSW 66 Albion Street • service providers Surry Hills NSW 2010 • other agencies working in the social policy and phone: (02) 9211 2599 social services field fax: (02) 9281 1968 • individual members interested in social policy email: [email protected] and social service issues website: www.ncoss.org.au • disadvantaged and low income people and communities in NSW. NCOSS provides an independent voice on welfare Published November 2010 policy issues and social and economic reforms © Council of Social Service of New South Wales and is the major co-ordinator for non-government social and community services in NSW. ISSN: 0313-4091 Contents

Council of Social Service of NSW ...... 3 President’s message ...... 4 Director’s message ...... 5 NCOSS Board ...... 6 NCOSS staff 2009-10 ...... 7 The Year in Review: 2009-10 ...... 9 Policy and Advocacy ...... 9 Ageing, Disability and Community Care...... 9 Out of Home Care...... 9 Associations Incorporations Act 2009...... 9 Corrective Services...... 9 An Industry Plan for the Sector...... 9 Utilities...... 10 Housing and homelessness...... 10 Juvenile Justice...... 10 Transport...... 10 Women...... 10 Health...... 10 Submissions and reports...... 11 KeepThem Safe...... 13 Advice and Information ...... 13 Consultation ...... 13 Partnerships and Collaboration ...... 14 Resources, publications and other services...... 14 Capacity Development ...... 15 Research ...... 15 Leadership and Innovation ...... 15 NCOSS events and activities ...... 17 NCOSS speeches and presentations...... 18 NCOSS sector and other involvements ...... 19 Treasurer’s report ...... 21 NCOSS Annual Report 2009-10 Financial statements ...... 22 Members and affiliates ...... 36

Council of Social Service of New South Wales

Who we are Our vision

The Council of Social Service of New South Wales (NCOSS) NCOSS has a vision for a society where there is social and is the peak body for the social and community sector in economic equity, based on co-operation, participation, NSW. We were established in 1935 to promote cooperation sustainability and respect. in the provision of community services and influence social legislation. Our guiding principles Today NCOSS provides an independent voice on social NCOSS is committed to: and economic policy issues and reforms and is the major co-ordinator for non-government social and community 1. Integrity and Respect services in NSW. We act as a channel for consultation with 2. Collaboration, partnership and cooperation government and between parts of the non-government sector 3. Distinction through enterprise and initiative with common interests and diverse functions. 4. Community partnership and mutual development NCOSS also provides and facilitates organisational 5. Diversity of cultures, ideas, organisations and peoples development services and products designed to improve the 6. Accountability, transparency and accessibility effectiveness and viability of not for profit human services organisations. Our goals 1. Influence and advocate for public policy on social Statement of Purpose issues in NSW 2. Develop the knowledge and capacity in the community NCOSS will provide leadership to the social and community sector services sector in NSW by working with our members and others to influence public policy to achieve social justice for 3. Build a well resourced and capable organisation that is disadvantaged people and communities. a recognised and respected leader on social issues NCOSS Annual Report 2009-10

Page  NCOSS Annual Report 2009-10 grow andbecomeindependentorganisations. We now as subcommitteesofNCOSSandwere thensupportedto started manyotheragencies.Theseagenciesoftenbegan growing anddevelopingasanorganisation NCOSShas changes tolegislationandwelfare entitlements. As wellas to bybothFederalandStatepoliticiansasinforming which sparkedmuchpublicdebateandwasreferred This resulted inahighprofile report undertook inthe1960sintoexperienceofwarwidows. important exampleofthisisamajorresearch studywe also setsomeofthekeysocialagendasourtimes. An Over 75yearsNCOSShasbothresponded toandhas unprecedented socialandeconomicneedsofourcitizens. these socialagencieswhichwere notprepared tomeetthe agencies. NCOSSbeganasabodytobettercoordinate a smallnumberofgovernmentprograms andcharitable widespread socialdislocationwiththepresence ofonly risen to28%asournationstruggled toassistthosefacing the impactofGreat Depression. Unemploymenthad our beginningsin1935when Australia wasreeling from published abriefhistoryofNCOSS.Thiscanvasses To helpusconsiderourpastwehave state. progress towards amore fairandjust our politicalandindustryleaderson will beconsideringpresentations from Conference; we haveplanneda75th Anniversary To helpuslooktowards ourfuture towards ourfuture. a timetoconsiderourpastandalsolook celebration aswellatimeforreflection; an importantmilestone.Bothatimefor N anniversary in August thisyear. Itis COSS willcelebrateits75th President’s Message Fairness inNSW atwhichwe “Widows inAustralia” , Page  important initiativewasourfirstIndigenous Women’s over thetermofnextStateGovernment. Another consultation across ourindustryandwillguidework Fairness inNSW of thedocumenttosupportourelectioncampaign– President Pam Batkin debates, thoughtfuldiscussionsandcommittedleadership. My thankstomyfellowBoard membersforchallenging and toourindustry. provide thoughtful and incisive leadership, both to NCOSS social justice.OurDirector, Alison Peters,continuesto highly professional intheirworkandpassionateabout occurred withouttheNCOSSstaff. Ourstaff are both None oftheworkdetailedinthisReportwouldhave fields. from Aboriginal women,whowere allleadersintheirown A keyaspectofthisproject wasanumberofpresentations Leadership Program for Aboriginal women inoursector.

. Thispublicationistheresult ofextensive mention; theseincludethedevelopment our workhowever, require particular in thisreport. Severalkeyaspectsof people andcommunitiesisdetailed greater socialjusticefordisadvantaged year toinfluencepublicpolicytowards The workofNCOSSduringthelast 1951. Australian CouncilofSocialServicein also akeyplayerintheformationof of Community Activities. NCOSSwas Services Association andtheNetwork which includetheLocalCommunity often workcloselywiththeseagencies, Vote 1: NCOSS Annual Report 2009-10 This annual report highlights the many This annual report researched, and varied issues analysed, debated and consulted on, discussed, At the heart of advocated for by NCOSS. on making a real every matter is a focus for the most vulnerable and difference communities disadvantaged people and of so that they can take advantage safe and fair opportunities to lead decent, lives - opportunities that many of us take for granted. None of this work would be possible without the knowledge, expertise, wisdom and commitment of the NCOSS staff.

It is also important to acknowledge the contribution of the It is also important to acknowledge the contribution various policy advice the members of the NCOSS Board, and those who have participated in and forums groups Such input is of our consultations and work over the year. advocacy immense value to NCOSS in ensuring that our of the issues and understanding is based on the broadest views takes into consideration a diversity of options, The and opinions when developing our policy positions. about the best way discussion capacity to have robust NCOSS as a strong, is fundamental to maintaining forward organisation. authoritative, independent and respected Some seventy five years after the establishment of NCOSS to advocate for sound public policy that our goals remain meets the needs of the most vulnerable and disadvantaged people and communities and to be the best we can possibly society. achieving a fairer be in our contribution towards is a testament to our ongoing work to This annual report deliver the vision of our founders all those years ago. Alison Peters Director The high regard in which NCOSS is held by politicians, in which The high regard public is government officials, the sector and the general and is a tribute efforts of their in no small part the result all for the to their dedication. I would like to thank them possibly be. work they do in making NCOSS the best it can  Page

Director’s Message Director’s

oming out of the Great Depression Depression oming out of the Great charitable and welfare of a group couched in economic terms with no real understanding of couched in economic terms with no real the impact on people - the human and social cost. well with virtually no consideration of the growing gaps well with virtually no consideration of the growing and those at the bottom. When there between the well off is an acknowledgment of the “two speed economy” it is equity comes from supporting those who most need it. equity comes from Australia’s economy continues to outshine many As doing on those who are others, the public focus remains This is often a big ask in an environment where it where This is often a big ask in an environment on “me” than sometimes seems that the focus is more “we” and public policy seems to focus on everybody the same rather than accepting that real being treated raises the average by focusing on the bottom rather than raises the average by focusing on the bottom rather at the top. increases most disadvantaged people improves the quality of, and most disadvantaged people improves the whole of our society. opportunities for, that Our advocacy is about pursuing public policy resolutely on those who are vulnerable, marginalised, vulnerable, marginalised, on those who are resolutely disengaged and voiceless because we believe that and opportunities for the the life circumstances improving Our work is firmly grounded in a belief that a fairer belief that a fairer in a Our work is firmly grounded on participation and equitable society based and more is important - not and one that is sustainable respect focus is just for those doing it tough but for us all. Our marginalised and vulnerable people in our society. and vulnerable people marginalised justice. NCOSS in its 75 years has always stood for social with two purposes; firstly to co-ordinate with two purposes; firstly to co-ordinate their own activities and secondly to lobby governments about social most the needs of the policy to address could do more to address the causes and to address could do more They decided consequences of poverty. to establish a Council of Social Service could do better in their efforts to make efforts could do better in their in the lives of people and a difference governments they also believed that organisations that had been providing that had been providing organisations support to the most impoverished that they They believed got together. C NCOSS Annual Report 2009-10 The membersofour2009-10Boardwere: are ensure possible to as represented. and interests community major vacancies many fill as that to co-opted are members Board additional year, the During years. two at set terms Directors’ year,with each elected is Board the half Around and social the staff.NCOSS the and whole a as sector services community between link vital a is Board NCOSS The Elizabeth Priestley, Director, MentalHealth Association NSWInc Simone Payne(retiredNovember2009),Director, Canterbury Youth Services Bev Lange,Director(retiredNovember2009),BobbyGoldsmithFoundation Susan Heyne,Director, LowerNorthShoreCommunity Transport Inc Sarah Fogg,Director(appointedNovember2009), The BenevolentSociety Michael Coffey, Director, Youth Accommodation Association Matthew Bowden,Director, PeoplewithDisability Australia Inc Karen Bevan,Director(appointedNovember2009),UnitingCareChildren, Young PeopleandFamilies Helen Backhouse,Director, IllawarraForumInc Jane Allen, Director(retiredNovember2009),CommunityProgramsInc Helen Campbell,Secretary, RedfernLegalCentre Denele Crozier, Treasurer, Women’s HealthInc Paul Drielsma, Treasurer (retiredNovember2009),UnitingCareBurnside Bill Pritchard,Vice President, Aboriginal Child,Family&CommunityCareStateSecretariat(AbSec) Mary Perkins,Vice PresidentuntilNovember2009;thenDirector, Shelter Bernard Boerma,Vice President,CatholicCare Pam Batkin,President NCOSS Board Page  NCOSS Annual Report 2009-10

Volunteer Peter Bubb Julia Zhang Craig Howe Finance Officer Valentyna Kors Valentyna Corporate Services Miguel Heatwole Administration Officer Administration Officer Corporate Services Co-ord.

4

3

(MSU) Catherine Mahony (MSU) (Insurance) Above (l-r): Glen Klatovsky, Janette Pritchard, Miguel Above (l-r): Glen Klatovsky, Heatwole, Solange Frost Board

Liz Shreeve Craig Andrews (HACC Issues Forum minutes) Craig Susan Geria Renee Koonin Glen Klatovsky Project Officer Subcommittees Janette Prichard Project Officer Sector Development • •

Project Support Officer Project Officer

Deputy Director, Sector Development/Corporate Services Deputy Director, Other NCOSS Staff throughout 2009-10: also had the valuable assistance of student placement: We  Page Director President Pam Batkin Alison Peters

Board NCOSS

Kel Torrance Kel Stephen Crowley Communications Team Web Jobs Admin Officer Jobs Web Communications Officer commenced October 2009; August-December 2009; resigned October 2009; commenced March 2010 1 2 3 4

1 2 Samantha Edmonds Librarian Bill Pope Policy Team Deputy Director, Policy and Communications Deputy Director, NCOSS Staff 2009-10 Staff NCOSS Wendy Hall Wendy Amy Williams Solange Frost Dev Mukherjee Christine Regan Warren Gardiner Warren Senior Policy Officer Senior Policy Officer Senior Policy Officer Senior Policy Officer Policy Co-ordination Officer Policy and Research Officer Back row (l-r): Liz Shreeve, Craig Howe, Bill Pope, Stephen Crowley, Wendy Hall, Dev Mukherjee, Julia Zhang Hall, Dev Mukherjee, Wendy Back row (l-r): Liz Shreeve, Craig Howe, Bill Pope, Stephen Crowley, Samantha Edmonds, SusanAlison Peters, Geria Kors, Christine Regan, Front row (l-r): Sophie Partridge, Valentyna NCOSS Annual Report 2009-10 The Year in Review network) on national issues that impact on disadvantaged on impact that COSS issues national (the on network) Service Social of Councils Territory and State Commonwealth other and the ACOSS with working means This Government. importance, Government NSW increasing the with to and, Sector, (NGO) non- Government the and communities, and people disadvantaged interests of the advance to is aim Our NSW. in issues social influencing and advocating of history long a has NCOSS Policy andadvocacy Aboriginal people). for 50 (or 65 of age the over people for care community for oversight) and management (funding, take responsibility 2011 full July 1 from will, Commonwealth the split HACC whereby proposed the and system ‘health’ whole the than rather Hospitals and GPs on reforms the of focus the and Hospital Network reforms, where our concerns were on Health National the were in role active and specific a took and vulnerable people and communities. Areas that NCOSS information and sharing to ensure collaboration the best possible outcomes for low income good ensure to COSS network the and NCOSS for ever than important more was it that meant This territories. and states the of domain the and service delivery in a growing range of areas, previously Commonwealth continued to exert control over expenditure Government claimed a new era of co-operative federalism,Rudd the While relationship. Commonwealth/States the theof of policy areas. There were significant ramifications in terms range a across changes major announced and met (COAG) Throughout 2009-10 the Council of Australian Governments of thecommunitysector. sustainability,the on impact positive vitality a and capacity area is to influence key government policies so that they have quality and effective sector. One of our key objectives in this advocacy and industry services we proactively on support a issues high sector.research,the development, of policy Throughbehalf industry significant on advocates also NCOSS unintended negativeconsequences. have not does area this in policy of consequences the that and disadvantaged and vulnerable most the of needs the issues to ensure of that decisions are made taking into account range wide a to on positions continue clear we articulate and that develop essential is its that believes NCOSS other servicescannotbeaccessed. transport without example, For people. disadvantaged of lives the on impact major a have issues environment.These the and change climate transport, normally planning, as things such not are that those addressed as part including of the ‘human services’ issues arena. This of includes range broad a covers NCOSS of work advocacy and policy The people andcommunitiestheNGOsectorinNSW. 2009-10: Theyearinreview • • into twostreams: long overdue. The future of CSGP has seen the program split funding for CSGP finally announced in the State Budget, albeit regarding the future Minister of the CSGP. and It Services was pleasingCommunity to with see additionaldiscussions in NCOSS along with the CSGP Peaks continued to be involved and “A Well Informed Sector”asourkeyoutcomes. Sector” “ASustainable as well as Policy”, During Public “Sound of program. Development” negotiations with CS, “Sector NCOSS was able new to ensure the the inclusion into SAAP) were introduced. All CS funded peaks(CSGP, peaks OOHC, funded were (CS) Services Community transferredfor of the NGO human services sector. New service specifications NCOSS continued our strong advocacy role around funding case. The Government were keen to consider how best to to control theirbest costs and how to achieve consider productivity improvements to keen were Government The case. the of implications the consider to ADHC, by led agencies, Government NSW of range a discussions and stakeholders of sector with part been also has NCOSS ACOSS. by led Territory Governments and the Commonwealth Government been part of the COSS Network advocacy with otherhas work StateThis awarded. be might and that increase any of costs the meet to funding fair and adequate for support secure to involved with lobbying the Government and the Opposition was NCOSS level state a At Case. Equity Pay the been has with involved was NCOSS that work of area key other The and debateoutsideofthehumanserviceagencyfocus. discussion policy important increasingly to contribute to us allows arguethat to funding continue for we that important as recognisedit has agreements.NCOSS funding NCOSS of narrowing departmental priorities ever at to looking frameare who theirfunders and our requirementsby valued not often is income low of behalf on disadvantaged people in their deliberations, this contribution contributions NCOSS of importance the acknowledged officers IPART While costs. IPART hearings and workshops around utility and transport NCOSS also continued to be invited to participate in a range of can continue. to ensure the crucial work that the program currently allows streams both for funding adequate for advocate to continue will they that Government to clear it made peaks CSGP the and NCOSS approach. this of implications the and changes best might streams proposed the about members two with consulted also and work these how about discussions involved in were Forum) Community Sydney Western and NCOSS and the other sector peaks (LCSA, YAPA, NSW Fams a families,youngpeopleandchildren stream (aligned more closelytothe Community Buildersprogram); and a communitystrengthening stream (alignedwiththe Keep ThemSafe Action Plan). The Year in Review to offset any increased expenditure. However NCOSS and the Bill Shorten in October 2009 resulted in the proposed COSS Network agreed that our focus would be on achieving development of a plan of options for this emerging sustainable funding from both tiers of government and other group. sources to allow for decent pay and conditions in the sector. Out of Home Care The most significant work done during the year was the production and launch of Vote 1 Fairness in NSW, our election • Out of Home Care (OOHC) providers have grappled platform which was launched in March 2010. This work was with the consequences of the Boston Consulting Group a major effort by staff and the election platform will guide review. The review, commissioned by DPC, Treasury our work over the term of the next Government. NCOSS sent and DoCS (as it then was), resulted in the suspension the document to all members of Parliament and has received of negotiations regarding several significant OOHC positive responses around many of the recommendations. contracts and a “reform” program to essentially Particular aspects of the Campaign that were held in the first contain the burgeoning costs of OOHC. This approach months of 2010 included: put budgetary considerations above the outcomes for children and young people and was causing • Pru Goward attending the Sector Development Forum significant disquiet in the sector. NCOSS considered and responding to a range of issues. that the implications of such a process were wider than • A politician’s panel at our regional visit to Merimbula. OOHC and would further reduce what little goodwill The local member, Andrew Constance (representing had been established around Keep Them Safe. NCOSS the Liberal National Party Coalition), Penny Sharpe monitored the situation and considered options to (representing the ALP) and Sylvia Hale (representing support the OOHC providers and peaks. the Greens), spoke about how their party would make NSW fair. Associations Incorporations Act 2009 • Submissions to the NSW Liberal/National Social • The development and introduction of the new Policy Framework. Associations Incorporations Act 2009 was a major issue as this legislation provides the regulatory framework NCOSS continued to have productive meetings with for the vast majority of NGOs in our sector. NCOSS Ministers, Shadow Ministers and members of the cross campaigned consistently to ameliorate some of the less benches regarding our 2010-11 Pre-Budget Submission, “A useful aspects of the draft Bill and regulation. We also Community Services Stimulus Package” as well as the election advocated harmonising, where possible, aspects of platform. the new Act, with the funding policies of the various Other key areas of NCOSS Policy and Advocacy work over funding agencies. the 2009-10 year include: Corrective Services NCOSS Annual Report 2009-10 Ageing, Disability and Community Care • The Legislative Council Inquiry into the Privatisation • Seeking the release of consultation and research papers of Prisons recommended that the NSW Government produced by Ageing, Disability and Home Care. consider the need to have an independent health There are a number of significant papers that remain service provider at all NSW prisons. This was the confidential to ADHC despite having been promised position advocated in the NCOSS submission to the to be made available to a wider audience. This Inquiry. unfortunately hinders transparency and the building of strong robust relationships between ADHC and its An Industry Plan for the Sector funded NGOs. • The NCOSS Industry plan, which includes the • Ongoing involvement around Stronger Together 2, development of a comprehensive workforce profile, especially seeking a clear commitment from an industry-wide needs assessment, a marketing/ Government to funding beyond 2010-11. communications strategy and the development of • NCOSS joined the campaign to make the use of a standard funding agreement/policy, continued adjustable height examination tables a mandatory to be a key focus of our industry policy advocacy. standard in General Practice surgeries. While some progress has been made and the plan • Continued to convene the NSW PADP Community has the full support of the sector, the lack of financial Alliance which is calling for the PADP (Provision commitment from Government for this proposal of Appliances to Disabled People) to become an has been disappointing. The continuing tendency entitlement program, quadruple the funding base and of Government to undertake industry development abolish the prohibitive co-payment. initiatives within the structural ‘silos’ of agencies has • Continued work with The Futures Alliance, a select also proved challenging. Further, as the Equal Pay group of providers and advocates working on case progressed it became much clearer, just how vital solutions for people with disability as they grow older it is to have solid, reliable data regarding the sector’s and reach retirement. A very successful meeting with workforce. Page  Utilities • The NSW Government released the Noetic Report on the State’s juvenile justice system. The Report • IPART’s latest terms of reference for review of recommended that, rather than investing in more electricity tariffs included a specific reference to detention centres, more should be done using the customer impact which was something NCOSS had concept of “justice reinvestment” which seeks to take been advocating for. a community based approach to addressing the causes • Gosford and Wyong Water joined the Energy and of juvenile crime. Unfortunately, there is not significant Water Ombudsman as recommended by NCOSS in our Cabinet support for this approach at this time. NCOSS submission to the IPART Water Pricing Review of the continues to advocate for this issue. Central Coast. Transport Housing and homelessness • NCOSS welcomed the announcement of the MyZone • The draft NSW Homelessness Action Plan 2009-14, while travel tickets. NCOSS had long argued the need for a long time in coming, foreshadowed a clear change zone based, multi-modal tickets. MyZone is a good agenda, which NCOSS and the other Housing and The Year in Review initiative (even if it doesn’t go far enough) in that it is Homelessness peaks had been advocating for. simpler for passengers, it brings private buses into a • The announcement by the then Housing Minister, more uniform fare system and does not penalise those David Borger, that the Government agreed to who travel the furthest (in fact the fare structure will transfer title of 7,000 social housing properties to the provide savings for those travelling longer distances). community housing sector was an historic advance NCOSS continues to argue for a fully integrated fares that the sector had been seeking since the very and ticketing system. inception of the community housing program. • The Housing Ministers Plibersek (Commonwealth) Women and Terenzini (NSW) announced a further stage of • The NSW Government introduced legislation to public housing estate redevelopments backed by establish The Domestic Violence Death Review Team Commonwealth funding for planning and initial site - a special panel of experts with new powers to review works. The manner of this announcement reinforces deaths caused by domestic violence and recommend the NCOSS election campaign proposals on public ways to reduce these incidents. This had been a housing redevelopment, including our demand for longstanding item in the NCOSS PBS and a key part of the Government and Opposition to develop a formal our advocacy on women’s issues. protocol, based on the Bonnyrigg experience, to outline • Early in June 2009 a young women in Queensland an agreed process of engagement by Housing NSW was charged under the Queensland Crimes Act for with tenants, NGOs and councils. procuring an abortion. If upheld she can face up to 10 • The Commonwealth Minister for Housing, Tanya years in prison. In response to this ProChoice Victoria, Plibersek, also released a discussion paper on the in conjunction with women MPs from across the NSW Regulation and Growth of the Not-for-Profit Housing political spectrum agreed to start a campaign in NSW Sector. The discussion paper proposed a range of to remove abortion from the NSW Crimes Act. NCOSS possible models for a national system of regulation agreed to lead the group on coalition building. and prudential supervision of non-profit housing providers, as well as other changes to policies Health regarding both mainstream and Aboriginal community • The draft report from the NSW Health Review of its housing. NCOSS was in contact with ACOSS and other NGO Program was provided to members of the NGO COSSes about the short and long term implications of Review Reference Committee for comment. While the this agenda. general thrust of the draft report was in line with the Juvenile Justice NCOSS submission (on behalf of the Review Reference Committee NGO members) there is some scepticism • A very successful launch of the Releasing the Pressure about NSW Health’s capacity to deliver the necessary on Remand; Bail support solutions for children and culture changes to make this a success. NCOSS co- young people in NSW Report was held in Parliament ordinated the response to the draft report on behalf of House. This report was the product of collaboration the Review Reference Group NGO members. While we between Uniting Care Burnside, NCOSS, the Youth continue to work with NSW Health on these issues, the Justice Coalition and a number of other organisations. impact of the COAG Health Reform agenda for NGOs, Minister Graham West in launching the report and on the NGO Review, is still unclear. announced that the Government would trial the key recommendation of a Residential Bail Support Program. NCOSS Annual Report 2009-10

Page 10 The Year in Review NCOSS Annual Report 2009-10 11 Page Submission on draft NSW Health Youth Policy 2010-2015: Healthy bodies, healthy minds, vibrant futures Industry Taxi Inquiry into the NSW Submission to the Legislative Council’s Submission to the Region 6 Bus Network Review Submission to the Region 7 Bus Network Review Submission to the Regions 2 and 4 Bus Network Review Joint COSS Submission (WACOSS, TASCOSS and NCOSS) Draft Adaptation Research Plan: Social, Economic and Institutional Dimensions - Consultation to the National Climate Change Bill 2010 Joint COSS submission to the Commonwealth Government on the Healthcare Identifiers Submission to Department of Industry & Investment NSW regarding the Energy Customer Hardship Customer Energy the regarding NSW Investment & Industry of Department to Submission Amendments Regulatory Practice General in Standards on consultation Practitioners General of College Royal to Submission Surgeries Submission to the Region 1 Bus Network Review Submission to the Region 3 Bus Network Review Briefing Paper on COAG meetings - analysis of the health communiqués Briefing Paper on COAG meetings - analysis Draft Report on Gambling Joint COSS Submission to the Productivity Commission’s Guidelines Submission on the Department of Human Services Sector Development Program Draft Bill 2009 Tenancies Submission on the draft Residential Advocacy & Information consultation papers Submission on the NSW Disability Statement of Support for Same-Sex Adoption Statement of Support for Same-Sex Agreement ADHC Funding Submission to proposed changes to Development Paper, Discussion Consultation the on Government Commonwealth the to Submission Health Policy of a New National Women’s Australian and NSW Councils for Intellectual Disability Position Statement on the health of people with intellectual disabilities (endorsed by NCOSS) Joint COSS Submission on the Migration Treatment of people with disability Treatment Joint COSS Submission on the Migration Submission to NDS Good Governance DVD Action Plan Submission to NSW Health Disability Framework Strategic Services Responsive Cultural Building Diversity: Valuing Draft the to Submission 2010-2013 Review Submission to the NSW Health NGO Program Submission to NSW Rural and Remote Health Priority Taskforce Second NSW Rural Health Plan Taskforce Priority Submission to NSW Rural and Remote Health Community Services Stimulus Package A Pre-Budget Submission 2010-11 in people young and children for solutions support Bail Remand: on Pressure the Releasing Report Justice Coalition, NCOSS and others Youth NSW - report by UnitingCare Burnside, Submission on the Operation Discussion of Paper, the Health Act Care 1993 Complaints prepared Committee on the Health Care Complaints Commission by the NSW Parliamentary Joint Standing Incorporation Act 2009. Incorporation Submission to the Department of and Water Energy regarding the Assistance Proposed Customer Policy Tariffs Retails Regulated of Review Tribunal Regulatory and Pricing Independent the to Submission 2010 to 2013 and Charges for Electricity Joint COSS submission on a Compact between the Australian Government and the not-for-profit sector NGO Report on the Implementation of the Convention on the Elimination of All Forms of Discrimination Discrimination of Final Report Commission: Summary and Hospital Reform National Health of Forms All of Elimination the on Convention the of Implementation the on Report NGO Services Legal Women’s and Australia YWCA by Prepared - Australia in (CEDAW) Women Against of NCOSS and 134 other organisations Australia, with the endorsement Australia in of Disability Parking Schemes Submission on the Harmonisation Submission to Office of FairTrading re: training of the sector about changes to the Associations

July 2010 2009 2009 2009 2009 2009 October January December November September NCOSS Submissions and Reports Submissions and NCOSS NCOSS Annual Report 2009-10 The Year in Review Submissions andreports(cont.) February March 2010 June April 2010 2010 2010 2010 May

Summary analysisoftheCOAGNationalHealthandHospital Network Agreement Submission totheStatutoryReviewofCommissionforChildren and Young People Act 1998 Submission totheMetropolitanStrategyReviewSydney Towards 2036 (Changes andImplicationsofthe Associations Incorporation Act 2009) Work to Submission to Office Transition of Fair & Trading for a Training Program for Participation the NSW Community Services Sector Community for Programs Guidelines Revised ADHC to Submission Incorporation Association the and 2009 Regulation 2010 Act Incorporation Associations the to to changes Handbook Act Associations include the of edition revised a fund to Trading Fair of Office to Proposal Preliminary analysisofthehealthmeasuresinFederalBudget2010-11 responses of log and Parliament of Members NSW and Federal all to action to Health call Oral Alliance NSW (COAG) meeting19-20 April 2010 Governments Australian of (NHHN) Council 29th the of Network outcomes - reform health National Hospital paper: Briefing and Health National COAG the of Agreement elements Key Paper: Briefing Briefing Paper:COAGReformstotheHACCProgram Survey responsetotheNationalDisabilityStandardsconsultation Survey responsetoNSWHACCworkforcesurveys:paidworkersandvolunteers. Hospitals and Health National Network for Australia’s Future A paper, discussion the on Government NSW the to Submission Submission to ADHC LifestylePlanning&PolicyGuidelines Standards Disability National the to Committee consultation Gathering Aboriginal NSW the by Submission Chart of Accounts (SCOA) Standard National proposed the on Cabinet and Premier of Department NSW the to Submission Submission totheJointStandingCommitteeInquiryintoHealthCareComplaintsCommission Review oftheRoyal Australian CollegeofGeneralPractitionersStandardsforPractice. NCOSS Platformforthe2011 NSWStateElectionVote 1FairnessinNSW Survey responsestoDELPHINationalconsultationonresearchprioritiesforcommunitycare Safer Submission to the NSW Liberals and Nationals Social Policy Framework, Smarter, Stronger, Submission toNSWHealthonthedraftNGOProgramReviewRecommendationsReport Healthier, Act 2009 Submission on the draft Associations Incorporation Regulations under the Associations Incorporation Framework, Smarter, Stronger, Healthier, Safer Policy Social Nationals and Liberals NSW the to submission Group Advice Policy Health NCOSS Health NGOProgramReviewRecommendationsReport draft the on Health NSW to members Committee Reference NGO Health the of Submission Joint health mental for priorities research on Office and Alcohol Drug Health Mental NSW to response Survey Submission toNSWHealth-finalNGOProgramReview RecommendationsReport Submission to ADHC DraftHACCLearningandDevelopmentFramework Recorded SubmissiontoProductivityCommissionInquiry:Caring forOlder Briefing noteontheJointGovernmentStakeholderConsultation onNationalHealthReforms Analysis ofthe2010-11 NSW State Budget Page 12 Australians The Year in Review NCOSS Annual Report 2009-10 . State Plan and that it had produced and that it had produced State Plan A meeting convened by the Minister for Housing, meeting convened A (DECC). of the NSW Government’s The revision that the Government was NCOSS became aware undertaking a series of community consultations a revised regarding the a consultation draft. Consultation through was by invitation only and there community forums Tanya Plibersek with the sector about the Tanya in NSW. Homelessness White Paper and progress In NSW, territory. held in each state and Meetings were Alliance was the NSW Homelessness Community and vehicle for this process the appropriate considered the Minister indicated that she had found the meeting Alliance and NCOSS chairs the to be very productive. is an active participant in its work. a and the convening of stakeholder roundtable A Commission consultation with the Productivity on the the Commission’s draft report regarding Discussion Sector. Contribution of the Not-For-Profit was wide ranging with a focus on the need to ensure diversity wide the for “worked” recommendations that sector. encompassed within the NFP of organisations for the Low Income Advisory Group The Stakeholder being managed by the Household Refit Program & Climate Change NSW Department of Environment A full list alliances of and all other the roundtables, forums, A bodies that NCOSS was involved with are contained later in this report. Consultation also happens on an ad hoc basis and this year NCOSS was involved with: • has been positive and NCOSS intends to continue to expand to continue to intends NCOSS and positive been has of events. its webcasting and improve again was June in Sector the to Briefing Budget NCOSS The People very successful. This was positive. the second time very that NCOSS had was feedback the and event an such held relevant information budget about hearing found especially useful. to other parts of the sector other and publications reports, submissions, of list complete A Annual Report. in this forms of advice can be found Consultation NCOSS continues regular includes to This work. convene our inform to a forums varietyand groups of policy advice meetings of the NCOSS Regional Forum and of theNon-Government develop Forum to Agencies organisations (FONGA). state-wide and FONGA peaks brings sector together a consistent whole of sector position on key issues. on a wide range of NCOSS also continues to be represented this Having roundtables. and bodies other and Government raise to able is NCOSS that ensures communication two-way the views and concerns of the sector at a variety of levels. It also adds significant value to the work we do. • • • 13 Page NCOSS Keeping Action Plan by Action peaks (AbSec, ACWA, ACWA, peaks (AbSec, Keep Them Safe Keep Them Safe campaign. This campaign is to chart campaign. This campaign implementation matters and providing a , which is published 11 times a year. NCOSS is also NCOSS and the NCOSS and Create, FaMs, LCSA, YAPA) launched the launched the YAPA) FaMs, LCSA, Create, Accountable against the progress that the Plan to ensure Government and the sector and young and lasting change for children leads to real people. Merimbula, an information update session at Cooma and the the and Cooma at session update information an Merimbula, Sector Budget Briefing. The feedback about these webcasts by the sector in the progress of the various KTS initiatives. by the sector in the progress and try to events some of webcasting trialling began NCOSS at panel politicians the webcast We audience. broader a reach Keep Them Safe mechanism for feedback from the sector interest great the toreflecting attended well very were Forums Government. NCOSS, together with ACWA, AbSec, Create Foundation, Safe” Them “Keep of number a ran YAPA, and FaMs LCSA, forums to ensure the sector was well briefed regarding Aon Risk Services, is fully funded by NCOSS, and a meets growing need for advice about level. organisational risk assessment at the NCOSS Community Coverinformation alsoto overprovided 150 inquiries with partnership in developed service, advice time part This issues. on insuranceand and risk Health. Part of this service also includes regularly updated consultants and opportunities training of registers based web that specialise in management and governance issues. Additional funding provided by ADHC enabled the service Additional by funding provided services provide to and 2010 March from time full become to to ADHC funded NGOs, as well as those funded by NSW information and resources. provide to continued (MSU) Unit Support Management The expert advice on management and governance to NGOs. is an increasing need for this information and that NCOSS has has NCOSS that and information this for need increasing an is information relevant for house clearing a being in role clear a of source significant a remains also website Our sector. the to broadly through theDevelopment e-Bulletin, sector.HACC email distribution is list, update Each the This e-Update. Transport the and includes e-Update, Health the there that Sectorshowing subscribers of list growing a to sent being work. NCOSS continued to produce its newsletter News information distribute to media electronic using increasingly that the sector is provided with advice and information. Not information. and advice with provided is sector the that only will this help the NGO sector with its own work and advocacy and policy NCOSS strengthen will it but advocacy Advice and information ensuring in is role its of part essential an that believes NCOSS Inquiries and to other agencies. A full list of these submissions submissions these of list full A agencies. other to and Inquiries in this report. appears elsewhere NCOSS made many submissions to Parliamentary and other and Parliamentary to submissions many made NCOSS Keep Them Safe Keep Them • NCOSS Annual Report 2009-10 The Year in Review business groups, trade unions, environment groups and and groups Parliamentary groups. environment unions, trade groups, business government, local agencies, government state academics, and with a issues broad range of many organisations within the the sector to and with of demands that arise respond over a part year. NCOSS can works in partnership essential NCOSS an are ensuring collaboration and Partnerships Partnerships andcollaboration • • • • • • • • • Other currentpublications: • Fact Sheetsandpublications: Resources, publicationsandotherservices to express ourviewsaboutthe the sector, atParliamentHousewhere NCOSSwasable was heldforpeakorganisations, includingthosefrom part oftheGovernment’sprocess. A subsequentforum could provide feedbackontheconsultationdraftas advice from theGovernmentabouthowsector NCOSS raisedconcernsabouttheprocess andsought forums were takingplaceorwhohadbeeninvited. was nopubliclyavailablelistofwhere andwhensuch 2011, NCOSS,March2010 Vote 1FairnessinNSW, NCOSSStateElection2010- Insurance forEvents, April 2010 NCC InsuranceInformationSheet,PublicLiability Planning, Nov2009; Management SupportUnitInformationSheet,Strategic Performance Review, Sept 2009 Management SupportUnitInformationSheet,Board Financial Delegation,July2009 Management SupportUnitInformationSheet,Board NSW, NCOSS,Oct2009 the NSWGovernmentbyCouncilofSocialService community: 2010-2011 StateBudget,Submissionto and Economicprioritiesforafairsustainable community services Shifting Ground:Competitionandtendering in Organisations of PotentialModelsforSmallNon-Government Sharing Financial Administration: A FeasibilityStudy Profit Organisations Insurance: What’s itallabout? A GuideforNot Human ServicesSector Communication Technology NeedsoftheNSWNGO Community Connexions: Addressing theInformation& A CommunityServicesStimuluspackage: Social State Plan priorities. Page 14 • • • highlights from 2009-10include: processes collaborative have been referred to elsewhere in this annual report. Other and partnerships these of Many • • • • • • • • • • Resources andservices • Newsletters Very successfulworkshops,inpartnershipwiththe Working withtheWomen inPrison Advocacy demand from peoplewishingtoattend.Feedback held inParliamentHouseandthere wassignificant Committee process effectively. Theseworkshopswere for thesectoronparticipatinginParliamentary NSW ParliamentaryLegislativeCommitteesteam,held women inprisons. enabling themtofinanciallysupporttheirmentoringof received agrantfrom theOfficefor Women’s Policy, Network, ofwhichNCOSSisamember. WIPAN have Incorporations Act andotherissues. of legaladviceonthechangesto Associations to holdingjointseminarsaswelltheprovision Interest LawClearingHouse(PILCH)whichhaslead Developing arelationship withtheNSWPublic Referral Service NCOSS CommunityCoverInsurance- Informationand Management SupportUnit- Training Directory Governance Advice andInformationService Management SupportUnit-and Management SupportUnit-ConsultantsDirectory Management SupportUnit-BoardVacancy Directory - informationandresources Information Communication& Technology Strategy in thecommunitysector(ncoss.org.au/jobs) Strategy and abouttheInformationCommunication Technology from ManagementSupportUnit,NCCInsurance, in SectorDevelopmentissues.Includescontributions interest forallworkersinthesectorwithan Sector Developmente-Bulletins:bimonthlyarticlesof community sectororganisations all NCOSSmembers,withoriginalarticlesofinterestto NCOSS News:monthly, printedresource,distributedto workers intheHealthSector articles andnewsofinteresttoNGOSother Health e-Bulletins:monthlypublication,collating Home Caresector NGOs andotherworkersinthe Aged, Disability and resource collatingarticlesandnewsofinterestto Community Web Jobs-onlinelisting ofjobvacancies Ageing andDisabilityUpdates:fortnightlyelectronic The Year in Review

from the workshops was overwhelmingly positive. including a resource on managing conflicts of interest The Legislative Committees section has been given in relation to the requirements of new Associations approval to hold more workshops and there is some Incorporations Act 2009. prospect that this will lead to an ongoing program. • Workshops on Parliamentary Inquiries with the Such a program will be significant in building the Legislative Council Committee (as described above capacity of the sector to engage in advocacy and policy in partnerships and collaboration). These workshops development. aimed to build the capacity of the sector in responding • Continuing to work with the Australian Dental effectively to parliamentary inquiries and appearing at Association NSW and others on oral health issues. The Hearings. ADA has provided financial support allowing specific • The Office of Fair Trading (OFT) has provided research to be done and published. funding to allow NCOSS to update the Incorporated • Re-establishing a working relationship with the Associations Handbook to reflect changes to the Aboriginal Transport Network which will further Associations Incorporations Act. NCOSS has retained support the work of the Transport Policy Advice Graeme Wheeler, the author of previous editions, and Group. this much needed resource should be available in early 2011. Capacity development Research Developing the capacity of the sector is an integral part of our work and we aim to comprehensively support the sector NCOSS believes that research is an integral part of the work to effectively operationalise its social justice objectives and we do and provides a sound evidence base for our policy values. The work in 2009-10 continued to build on work development and advocacy. Often this involves utilising the from previous years. As commented in our last annual research and learning from academic and other sources but report ‘following years of underinvestment by successive NCOSS also conducts original research. Significant research governments at both state and national level, the work of initiatives this year include: NCOSS on building the ongoing sustainability and capacity • NCOSS agreed to partner with researchers engaged of the sector has never been more important’. with the Developing Your Board (DYB) project at the A number of initiatives were developed and delivered by Australian Centre for Philanthropic and Nonprofits NCOSS over the year including: Studies (QUT). • The first NCOSS Indigenous Women’s Leadership • NCOSS was asked to partner with Cancer Council NSW in a research project on attitudes, policy and

Program, specifically for Aboriginal women working NCOSS Annual Report 2009-10 in the community sector, was successfully completed practice towards tobacco smoking in community by seven outstanding women in September 2009. services. NCOSS will support the research and provide Developed by NCOSS, in partnership with Tranby advice on design, implementation, analysis and Aboriginal College, the leadership program was dissemination of findings to the community sector. designed for Aboriginal women serving on Boards • The Director was invited to be part of the Advisory of Management of community services, as well as Group for the Cosmopolitan Civil Societies Research those working as managers of services. The aim was Centre based at UTS. This assisted NCOSS in to support and develop the leadership skills of these strengthening our links with researchers and opened women. A unique feature of the program was the up opportunities to build our research capacity. inclusion of a series of guest speakers, all Aboriginal • NCOSS, in partnership with the UWS Social Justice women who are leaders in their fields. This pilot and Social Change Research Centre, resubmitted a program, funded by the NSW Department of Premier proposal for an ARC Grant on the topic of ‘Strategic and Cabinet, was an important initiative and NCOSS Communication in the Community Sector’. and Tranby are keen to provide the program to more Unfortunately the application was unsuccessful. Aboriginal women in the future. NCOSS continues to look for opportunities to • NCOSS Community Cover, in partnership with Aon, undertake research through the ARC scheme. conducted a series of insurance information evenings for small emerging community organisations and Leadership and Innovation developed a number of targeted resources including the NCOSS information sheet Public Liability NCOSS aims to provide leadership in all our work and to be Insurance for Events. innovative in our approaches to issues. In 2009-10 this can • A series of seminars/workshops on models of shared be seen through: services was delivered to NGOs by the MSU during the • Meetings of the Working Together for NSW year in Marrickville and Bankstown. In addition four Implementation Group that were held to progress information sheets on high need areas were produced

Page 15 NCOSS Annual Report 2009-10 The Year in Review • time member. Thisisagreat honourandreflects the appointed tothe Anti-Discrimination Board asapart Christine Regan,aSeniorPolicyOfficeratNCOSSwas detailed intheRedTape ReductionReport. a rangeofred tapereduction measures forthesector; agencies. As aresult theNSWGovernmentannounced with thevariousfundingpoliciesofgovernment options forreducing theamountred tapeassociated members. Inaddition,ameetingwasheldtodiscuss between Governmentagencies,NCOSSandFONGA now andsomeprogress wasachievedatameeting has beenthefocusofouradvocacyworkforfouryears members. A comprehensive industry plan for the sector significant industrypolicyconcernsofNCOSSandits fairly andwithdignityrespect. those withadisabilityandolderpeople)are treated vulnerable anddisadvantagedpeople(particularly enormous contributionChristineismakinginensuring Page 16 • of services. decisions, especiallyintermsofgrowth andexpansion the obviousimpactonNSWGovernmentfunding an importantworkingpartytobeinvolvedwithgiven at apress conference on29September2009.Thiswas A JointStatementwasreleased bythisWorking Party losing almost$2billioninrevenue overthree years. Commission whichwouldhaveresulted inNSW GST revenue sharingbytheCommonwealthGrants the Working Partyaddressed proposals tochangethe Taskforce Australia andRealEstateInstituteofNSW and Shires Association, CivilContractors,Urban Chamber, NSWMineralsCouncil,LocalGovernment attended byNCOSS,UnionsNSW, NSWBusiness GST Working Party. FacilitatedbytheTreasurer and Participation intheNSWTreasurer’s Commonwealth NCOSS events and activities list NCOSS Annual Report 2009-10 Action Action Action Action Plan: Keep Them Safe Keep Them Safe Keep Them Safe Vote 1 Fairness in NSW Vote Keeping Accountable Keeping Accountable

NCOSS and NSW Treasury Briefing on the 2010-11 Briefing on the 2010-11 NCOSS and NSW Treasury NCOSS Forum for peaks on the NCOSS Forum NSW Platform for the 2011 Media launch of NCOSS NSW Sector launch of NCOSS Platform for the 2011 for peaks on the Forum NSW Budget Papers NSW on the outcomes of the 2010-11 NCOSS forum State Budget for peaks on the NCOSS Forum Plan: Plan: NSW Coalition social policy State Election 1 Fairness in NSW State Election Vote Keeping Accountable NCOSS Regional visit to Eden, Cooma and Merimbula NCOSS Health Policy Advice Group Workshop on Workshop Advice Group NCOSS Health Policy • February 2010 • March 2010 • April 2010 • May 2010 • June 2010 • • • • 17 Page A A

Action Plan: at Parliament How to have your How to have your Keep Them Safe (pilot) Keep Them Safe Poverty and Social Inclusion activities NCOSS events and and events NCOSS Forum for peaks on the Forum NCOSS/Uniting Care Burnside Anti-Poverty Week Anti-Poverty Week Burnside NCOSS/Uniting Care Indigenous Women’s Leadership Program Learning Leadership Program Indigenous Women’s Joint NCOSS/peaks Forum on the Joint NCOSS/peaks Forum NCOSS/Legislative Council/Parliament of NSW NCOSS/Legislative Council/Parliament Facing Up Keeping Accountable NCOSS/Legislative Council/Parliament of NSW workshop Parliamentary Inquiries: say and maximise your influence consultation on the NSW State NCOSS cross-sector Election 2011 AGM and end-of-year-celebration NCOSS Network Forum Prevention NCOSS and Corruption Releasing the Pressure on Remand: Bail support solutions Releasing the Pressure South Wales and young people in New for children Submission: Pre-Budget Launch of NCOSS 2010-11 Community Stimulus Package Project Seminar 2: Towards Co-location - NGOs Seminar 2: Towards Project Sharing Services and Resources LGA, final seminar Services in the Marrickville Shared and evaluation Launch of report, Burnside Joint NCOSS/UnitingCare Block 4 and Closing Ceremony on Forum House Collaboration/Co-location Bankstown NGO Forum Action Plan Learning Leadership Program Indigenous Women’s Block 3 Project Seminar 1: Features and requirements of Model and requirements 1: Features Seminar Project Learning Leadership Program Indigenous Women’s Block 2 workshop Parliamentary Inquiries: workshop Parliamentary say and maximise your influence Bankstown NGO Forum Collaboration/Co-location Bankstown NGO Forum November 2009 • October 2009 • September 2009 • August 2009 • July 2009 • • • • • • • • • • • • NCOSS Annual Report 2009-10 NCOSS speeches and presentations n n October n n n n n n n n September n n n August n n n n July 2009 n

Why PovertyMatters Tumbi Umbi Central CoastHACCForum, IMPACT andstateissuesupdate Community OrganisationsCourse Advocacy, Conference Food ForumWorkshop Food Security Sector Conference of Australia Annual NSWPublic delivery, mixed modelofpublicservice The centralroleNFPsplayina Meeting perspective competent: aconsumer What doesitmeantobe Organisations (NSW) Australian MajorCharitable Shared ServicesforNGOs Reference Group Human Rights Conference QCOSS 50th Anniversary Transport fromheretowhere? Council Sydney RegionalDevelopment NCOSS Priorities Branch Primary andCommunityHealth NCOSS Priorities for theSector Why NCOSS Supports Better Pay Sydney Managers’ Network Challenges fortheSector, HACC Forum Updates, IMPACT andStateIssues Sydney “Common Cause” Principles Conference Sector, Working withtheCommunity representatives fromJapan House Poverty Week Forum,Parliament Neighbour Aid andSocial Support Launch ofresearchpaper Delegation ofNGO presentations NCOSS speechesand Sydney RegionSchool CharteredSecretaries Inner West (Sydney) Brookvale TAFE , ADA NSWGeneral , ASU Dayof Action , MacarthurFuture , OlderPerson’s , InnerSW , NSWHealth, , UnitedWay , Anti-

Inner , , , n n n March n n n February 2010 n n n n n n n n n November n n

Board ofManagement Industrial RelationsIssues, Political Forum Compacts, Hunters HillHACCInteragency Industrial RelationsIssues, Dental HealthPolicyForum for thePromotionofOralHealth: Smile for the Camera, Interagency affecting thesector, Broad overviewofissues Maitland Communtiy CareForum,East Update, IMPACT andStateIssues Conference “Facing Up”Forum Corruption PreventionNetwork fraudulent andcorruptbehaviour, manages risksassociatedwith maintains ethicalstandardsand How thenon-governmentsector Care Training ServiceNetwork Support Unit, and theworkofManagement Sector DevelopmentNCOSS Sydney University Crisis: Theimpactforvulnerable Women andtheGlobalEconomic Development OfficersNetwork State IssuesUpdate Anniversary and disadvantagedwomen, Sydney CommunityForum20th Early yearsatWSCF, the Sector and funding, Award modernisation,payequity Interagency NCOSS Priorities, Challenges forthesectorand Committee Hunter HACC Access Point IMPACT (Wellness Approach) State Council NCOSS Priorities Physical DisabilityCouncil AGM Self-directed Funding Older Womens NetworkState LowerHunter Catholic Social Justice Page ACOSS Futureof NSWCommunity 18 , NSWGreens RiverinaSAAP Leichhardt , HACC Western , NSW Association LCSA Ryde ,

n n n n May n n April n n n n n n n June n n n n n

Auditors Conference NGOs, delivering publicservicesby Working withnewmodelsof Community CareForum,Dapto and stateissuesupdate, IMPACT, self-directedfunding Sydney ManagersGroup Current SectorIssues, meeting Association NSWCouncil Presentation, Conference Care Industry Association Self-Directed Funding, Index (AEDI) on Australian EarlyDevelopment panel Innovation inServiceDelivery Seminar, Blacktown Forum Mental Health Coordinating Council CEOs 2009- Act Incorporation Industry Plan Community Servicesstudents Community CareForum,Waratah (to migrantgroups) Fairfield MigrantResourceCentre Insurance InformationEvening Drug Teams NSW HealthCommunity Action auspicing andmanagingrisk and Action Team -Modelsof Community Engagement Seminar seriesonHumanRights Development OfficersNetwork State IssuesUpdate Development Officers NGOs in2010 The MSUandsomeissuesfacing South SydneyInteragency Disability Intellectual and Health Associations the of Implications Working Together for NSW- Sector Macarthur DisabilityNetwork St George TAFE CertificateIII Newcastle LakeMacquarie UTS CosmopolitanCivilSocieties , NSWGovernmentForum InstituteofInternal Australian Dental , NSWHACC , NSWHACC Inner Attendant Illawarra , , NCOSS sector involvements NCOSS Annual Report 2009-10

DADHC Statewide HACC Issues Stakeholders Forum Ageing on DADHC Statewide Services Forum Round Table Community Services Grants Program Reference Group Reference NSW ProChoice Board Advocacy Centre Public Interest Group Action Refugee Food Security Shelter NSW Board Union Policy Council Tenants’ Advocacy Network In Prison Women Justice Coalition Youth the (convened by Advisory Group Child Protection Minister for Community Services) Ageing (MACA) Advisory Council on Ministerial Roundtable on Health Literacy Issues for Older People Group DADHC Quality Industry Reference DADHC Cultural and Linguistic Diversity Expert Advisory Group to DADHC Community Participation and Transition Advisory Group Expert Work DADHC Occupational Health & Safety Project NSW Cancer Council Smoking Cares Project Steering Project Cares NSW Cancer Council Smoking Committee Expert Tobacco NSW Cancer Council Tackling Advisory Group NSW DV Coalition Industry Council NSW Community Care and Health Industry NSW Community Services Advisory Body (ITAB) Training Advocacy Network NSW Disability Alliance for people with disability who NSW Futures ageing are Alliance NSW Homelessness Community Group NSW Older Persons Reference Action Network NSW Strategic Carers Advocacy Association Policy and AIDS NSW Users & Sub-Committee Australia Board Ostara Program Advocacy Consumers Water and Energy PIAC Community Services • NCOSS involvement in government and NCOSS involvement in government private sector committees and advisory bodies NSW Government • Ageing, Disability and Home Care • • • • • • • • • • • • • • • • • • • • • • • • • • • 19 Page Project Governance and Project “It’s Your Business” Your “It’s involvements NCOSS sector and other and sector NCOSS FONGA Social Inclusion Working Group Social Inclusion Working FONGA (FONGA) Agencies of Non-Government Forum Steering Leadership Program Indigenous Women’s Stakeholder Committees NESB DV Network Agencies Policy Alcohol and other Drug Network of Advocacy Sub Committee and Mental Illness in Prisons Network NDS Stakeholder Committees Advisory Committee on people with NDS NSW ageing disability who are Governance and Project Recruitment NDS Workforce Board, University of Technology Board, NSW Policy Group FairWear Home Modification and Maintenance Information Advisory Committee Project Committee IMPACT NSW In Control CARE Alliance CARE Advisory Group CEDAW Accommodation Supported Appropriate Coalition for Disability for People With Community Justice Coalition Advisory Centre Cosmopolitan Civil Societies Research ACOSS Board NSW Steering Group Anti-Poverty Week Australian Human Rights Group NSW Members Forum Association Australian Dental Forum Forum Alliance NSW Oral Health Alliance Community PADP Committee Alliance Aged Care NSW Services Forum NSW Children’s NSW HACC Issues Forum NSW NGO Health Peaks and State-wide Services Committee AON Partnership Meeting NCOSS Advice Group NCOSS Health Policy NCOSS Regional Forum NCOSS Sector Development Forum Advisory Group Policy NCOSS Transport Gathering Care Aboriginal Community NSW • NCOSS involvement in other community NCOSS involvement in other community sector boards and committees • • • Committees and groups convened by NCOSS Committees and groups • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • NCOSS Annual Report 2009-10 NCOSS sector involvements • • • • • • • • • Human Services • Education andTraining • Corrective Services • NSW Health • Industry andInvestmentNSW • Housing NSW • Health CareComplaintsCommission • Energy Australia • Premier andCabinet NSW HealthNGO Advisory Committee Group Justice HealthConsumerandCommunity Advisory Priority Taskforce NSW HealthChronic, Aged andCommunity Health Consultative Committee Industry andInvestmentConsumerRepresentative Briefing Forum Housing NSWProperty Transfer Program Industry Group Housing NSWNGOPartnersReference Committee Housing NSWLivingCommunitiesConsultative Housing NSW Accord EvaluationWorking Group Consultative Committee Health Care ComplaintsCommissionConsumer Energy Australia CustomerCouncil Office of Women’s Policy Women’s PeaksGroup Working Together forNSWImplementationGroup Childhood Reference Group Department ofEducationandTraining Early Committee onCommunityEducation Department ofEducationandTraining Advisory Funded ServicesMeeting Women’s Advisory CouncilConsultant’sGroup Victims ofViolent CrimesGrantProject SteeringGroup Page 20 • • • • • • • • • • • Redfern Waterloo Authority • Office ofthePrivacyCommissioner • NSW Ombudsman • Miscellaneous • Sydney Water • NSW ElectoralCommission Ministerial Advisory Committee Redfern Waterloo Authority HumanServices Consumer NGOsMeeting Office ofthePrivacyCommissioner-and People andwithDisabilities NSW Ombudsman’sRoundtableonServicestoOlder (RHIN) NSW HealthRefugeeImprovement Network NSW StateOralHealthStrategic Advisory Committee NSW RefugeeHealthServiceLiaisonCommittee NSW PopulationOralHealthResearch Committee Advisory Group NSW OralHealthSpecialNeedsandSpecialistServices NSW OralHealthPromotion Network Committee NSW HealthStateOralStrategic Advisory Committee NSW HealthNGOProgram ReviewReference Reference Group Insurance Councilof Australia -NationalConsumer Energy andWater OmbudsmanofNSWCouncil Society Advisory Group Charles SturtUniversityInstituteofLand,Water and Sydney Water CustomerCouncil State ElectoralCommissionDisabilityReference Group Financial Statements NCOSS Annual Report 2009-10

Department of Human Services, Community Services Department of Human and Ageing, Disability Services, Department of Human Home Care NSW Health in particular, have again provided detailed and timely have again provided in particular, day to day financial that the information and ensured with the usual management is carried out in accordance we expect and professionalism of probity high standards them. from statements to the our audited financial I recommend NCOSS membership. Denele Crozier Treasurer NCOSS acknowledges the core recurrent and project grants and project recurrent core NCOSS acknowledges the the year from: during received • • base revenue NCOSS of bulk the provide grants these While recognise we continue to seek funding arrangements that of the work of NCOSS. the “whole of government” nature its It is also important that NCOSS continue to develop other than Government to sources from stream revenue of revenue. on a single source against reliance guard and my colleagues I would like to thank the NCOSS staff The staff, the year. for their support during on the Board • 21 Page

report Treasurer’s Treasurer’s

fter returning a small surplus in the previous financial a small surplus in the previous fter returning with a deficit of this year sees NCOSS ending year, environment where there is ongoing uncertainty about our there where environment of further salary accommodation and the prospect future the Equal Remuneration case. arising from increases The Board has worked to ensure that while recording a that while recording has worked to ensure The Board return to a place to in deficit for the year that steps are in an surplus as soon as practicable. This will be important in August 2010). The organisation’s total equity remains total equity remains August 2010). The organisation’s in a level of healthy at $625,988 and continues to provide insurance against adverse financial outcomes. than in the preceding year, while income from conferences conferences while income from year, than in the preceding financial year due to the to the 2010-11 was also deferred (held Anniversary Conference timing of the NCOSS 75th expenditure on developing a business case to secure future future case to secure on developing a business expenditure uncertain. NCOSS accommodation needs which remain membership and interest also had lower income from We organisation in line with our strategic plan. This saw, for in line with our strategic plan. This saw, organisation which fed resources example, additional short term staff and into the development of the NCOSS Election Platform $94,599. While this is larger than that originally budgeted than that originally budgeted $94,599. While this is larger to bring a conscious decision by the Board it represents for, and sustainable effective an to secure expenditure forward A NCOSS Annual Report 2009-10 Financial statements The loss of the company for the financial year amounted to amounted year financial the for company the of loss The Operating Results occurred duringthefinancialyear. activity entity’s the of nature the in changes significant No community sectororganisations inNewSouthWales. the major coordinator of non-government welfare and various The company acted during the course of the financial year, as Principal Activities the endoffinancialyear:Campbell,Helen The following person held the position of entity secretary at Company Secretary year tothedateofthisreport unlessotherwisestated. financial the of start the since office in been have Directors the yearandtodateofthisreport are: during director a been has who person each of names The Directors ended 30June2010. year for company the on report this present Yourdirectors Directors Report Operating asNCOSS ACN 001797137 Council ofSocialServiceNewSouthWales $(94,599) (profit in2009:$8,209). Fogg, Sarah Bevan, Karen Bowden, Matthew Backhouse, Helen Priestley, Elizabeth Coffey, Michael Payne, Simone Lange, Bev Allen, Jane Heyne, Susan Campbell, Helen Drielsma, Paul Crozier, Denele Perkins, Mary Pritchard, Bill Boerma, Bernard Batkin, Pam Financial statements

appointed (16/11/2009) appointed (16/11/2009) resigned (16/11/2009) resigned (16/11/2009) resigned (16/11/2009) resigned (16/11/2009)

Page 22 Pritchard, Bill: Boerma, Bernard: No matters or circumstances have arisen since the end of the After BalanceDateEvents during thefinancialyear. No significant changes in the entity’s state of affairs occurred Significant ChangesinStateofAffairs 0.61% to$1,591,668resulting inthelossforyear. decreased by 6.99% to $1,497,069; expenses increased by only revenue total show operations those of results the and year financial the during entity the of operations the Aof review Review ofOperations permitted todeclare dividendsatanystage. not is organisation, community non-for-profit a as NCOSS, Dividends PaidorRecommended Batkin, Pam: Information onDirectors or ofastateterritory. environmental regulation under a law of the Commonwealth significant any by regulated not are operations entity’s The Environmental Issues operations infuture financialyears. The entity expects to maintain the present status and level of Future Developments financial years. those of operations, results or the the company, state of the affairs of of the company operations in the subsequent affect financial year, which significantly affected or may significantly Special responsibilities Experience sector Qualifications Director untilNovember2009 Special responsibilities Experience MAASW Qualifications Committee Finance Committee,ChairofStaff andWork Practices Special responsibilities Experience Qualifications

President

: Board membersince2007 : Board membersince2005 : Board membersince2000 Vice President from November2009, Vice President : Over30yearsworkingincommunity : B.A.(Psych),B.Soc.Stud(Hons),MBA, : BA,B.Soc.Stud

: None : None : MemberofManagementand

Financial statements NCOSS Annual Report 2009-10 7 3 1 4 4 7 3 5 7 2 2 1 5 6 3 4 4

7 7 7 7 7 3 7 7 3 3 3 7 7 7 7 4 4 to attend attended No. eligible No. : None and : Member of Management

: BA Communications (CSU) (1990) and Communications (CSU) : BA (Public and Social : BSc (Hons), MA : Board member since 2009 member : Board since 2009 member : Board Director Director Qualifications Studies (UNSW) (2006) Master - Legal Experience Special responsibilities Qualifications Administration) Experience Special responsibilities Finance Committee Batkin, Pam Boerma, Bernard Boerma, Bernard Bill Pritchard, Perkins, Mary Denele Crozier, Drielsma, Paul Campbell, Helen Heyne, Susan Allen, Jane Lange, Bev Payne, Simone Michael Coffey, Elizabeth Priestley, Backhouse, Helen Bowden, Matthew Bevan, Karen Fogg, Sarah paid or agreed to pay an insurance premium of $ 11,220 to indemnity. and officers for professional cover directors paid, premiums insurance or given been have indemnities No during or since the end of the forfinancial any year, person who is or has been an auditor of the entity. Directors’ benefits No director has received or has become entitled to receive, during or with sincecorporate body therelated or financialcompany the by year, made acontract benefit because of a a a director, firm which a director is a member or an entity in which a amount director has a aggregate substantial the financial interest.in This included benefit a excludes statement of emoluments full-time received a or of due and salary receivable by fixed directors or accounts, company’s the in shown body corporate. employee of the company or related Indemnifying Officers or Auditor has company the year financial the of end the since or During Bevan, Karen: Fogg, Sarah: Meetings of Directors During the financial seven year, meetings of directors were as follows: were Attendees by each director held. Meetings Directors’ 23 Page

: Member of Staff and Work and Work : Member of Staff : None : Member of Management and and Work : Member of Staff : Secretary : Member of Management and : Member of Staff and Work and Work : Member of Staff : Chair Management and

Director Director Director : B.A. : Bachelor of Social Work (USYD), : Bachelor of Social Work : B.A., Associate Diploma in Welfare Associate Diploma in Welfare : B.A., : B Ed (Hons) : B.A (Welfare Studies), Master of Social Studies), Master of Social (Welfare : B.A : BA LLb (Hons) MA (Womens Studies), (Womens MA LLb (Hons) : BA : Over 28 years working in community : Over 28 years working : B.A. (History and Politics), DipEd, M.A. and Politics), DipEd, : B.A. (History Director

Treasurer from November 2009, Director November 2009, Director from Treasurer Director Director from November 2009, Vice November 2009, Vice from Director

: Board member since 2006 : Board : Board member since 2008, previous Board Board member since 2008, previous : Board : Board member since 2008 : Board : Board member since 2008 : Board : Board member since 2005 : Board : Board member since 2005 : Board : Board member since 2003 member : Board : Board member since 2003. member : Board Director

Special responsibilities member 1998-99 Special responsibilities Practices Committee Qualifications Experience Practices Committee Qualifications and (UNSW), Cert IV Training Master of Social Work Assessment Experience Qualifications Advanced Certificate in Personnel Studies, Management Experience Special responsibilities Finance Committee Qualifications Experience Special responsibilities Finance committee Qualifications Policy & Planning, Graduate Certificate in Personnel Management Experience Special responsibilities Practices Committee Qualifications Management) Diploma of Business (Frontline Experience Special responsibilities until November 2009 Qualifications sector Experience Special responsibilities and Work of Staff Finance Committee, Member Qualifications and Sociology). Social Policy (Social Work, Experience Special responsibilities Practices Committee. President until November 2009. until November President Bowden, Matthew: Backhouse, Helen: Priestley, Elizabeth: Priestley, Coffey, Michael: Coffey, Heyne, Susan: Campbell, Helen: Crozier, Denele: Crozier, Perkins, Mary : Perkins, Mary NCOSS Annual Report 2009-10 Financial statements Employee benefitsexpense Other expenses Conference Insurance Travel Premises Consultants Office overheads Administration expense Other income Revenue

members oftheentity (ii) expense page 34. on found be can and received been has 2010 June 30 ended year the for declaration independence auditor’s lead The Auditor’s IndependenceDeclaration the year. during proceedings such any to party a not was entity The those proceedings. of part taking any of or all for purpose entity the the of for behalf on responsibility party a is proceedings entity any in the which intervene to or entity the of behalf on No person has applied for leave of Court to bring proceedings Proceedings onBehalfoftheEntity (Loss)/ Profitattributableto (Loss)/ Profitfortheyear Income taxexpense (Loss)/ Profitbefore Depreciation andamortisation 30 June2010 Income StatementfortheYearEnded Date: Name ofPartner: 8/19-31 PittSt.,Sydney, NSW2000 Name ofFirm: (i) the yearended30June2010there havebeen: I declare that, to the best of my knowledge and belief, during S 307cOfTheCorporationsAct2001 Auditor’s IndependenceDeclarationUnder Date: President Pam Batkin of Board the of resolution Directors. a with accordance in Signed income tax professional conductinrelation totheaudit. no contraventionsofanyapplicablecode relation totheaudit;and requirements assetoutintheCorporations Act 2001in no contraventionsoftheauditorindependence 11 October2010 11 October2010

Haywards Accountants JohnNewton

Note

3 2 2 3

(1,182,604)

1,437,521 (28,217) (94,599) (26,867) (63,570) (28,184) (47,786) (37,676) (37,406) (82,999) (56,359) (94,599) (94,599)

59,548 2010 $ (1,147,985) 1,528,199 (117,893) (26,685) (43,175) (16,837) (49,015) (39,527) (39,739) (71,626) (48,940)

81,432 8,209 8,209 8,209 2009 $ Page 24 Total non-currentassets Total currentassets Balance at30June2010 Total assets Property, plantandequipment Other assets (Loss)/ Profitfortheyear Total non-currentliabilities Net assets Total liabilities Retained earnings of theentity to theentity Balance at30June2009 to theentity income fortheyear, netoftax Financial assets Non-current assets Trade andotherreceivables Cash andcashequivalents Current assets Assets 30 June2010 Statement ofFinancialPositionasat income attributabletomembers Total comprehensive(loss)/ Other comprehensive(loss)/ year ended30June2010 Statement ofcomprehensiveincomeforthe (Loss)/ profitattributable (Loss)/ profitattributable Ended 30June2010 Statement ofchangesinequityfortheYear Equity Long termprovisions Non-current liabilities Total currentliabilities Trade andotherpayables Current liabilities Liabilities Balance at1July2008 Total comprehensive(loss)/ incomefortheyear Total equity

Note

10 8 6 7 5 4 9

1,570,041 1,651,081 1,025,093 1,544,302 Earnings Retained (94,599) (94,599) (94,599) (94,599) 625,988 720,587 982,612 982,612 625,988 712,378 625,988 625,988 61,040 81,040 20,000 24,668 42,481 42,481 1,071 8,209 2010 - $ $

1,410,595 1,510,883 1,392,894

(94,599) 625,988 100,288 790,296 720,587 758,315 758,315 720,587 712,378 720,587 720,587 80,288 20,000 14,503 31,981 31,981 3,198 8,209 8,209 8,209 8,209 Total 2009 $ $ -

Financial statements

Statement of cash flows for the year ended n Accounting policies 30 June 2010 a) Revenue Note 2010 2009 Grant revenue is recognised in the statement of comprehensive $ $ income when the entity obtains control of the grant and it is Cash flow from operating probable that the economic benefits gained from the grant activities Receipt of grants 1,247,327 1,212,027 will flow to the entity and the amount of the grant can be Other receipts 526,730 549,755 measured reliably. Payments to suppliers and employees (1,674,578) (1,707,285) If conditions are attached to the grant which must be satisfied Interest received 59,548 81,432 before it is eligible to receive the contribution, the recognition Net cash provided by/(used in) of the grant as revenue will be deferred until those conditions operating activities 14(b) 159,027 135,929 are satisfied.

Cash flow from investing When grant revenue is received whereby the entity incurs activities an obligation to deliver economic value directly back to the Payment for property, plant contributor, this is considered a reciprocal transaction and and equipment (7,619) (44,386) the grant revenue is recognised in the statement of financial Net cash provided by/ position as a liability until the service has been delivered to (used in) investing activities (7,619) (44,386) the contributor, otherwise the grant is recognised as income Net increase/(decrease) on receipt. in cash held 151,408 91,543 Council of social service of new south wales receives non- Cash and cash equivalents at reciprocal contributions of assets from the government and the beginning of the financial year 1,392,894 1,301,351 other parties for zero or a nominal value. These assets are recognised at fair value on the date of acquisition in the Cash and cash equivalents at statement of financial position, with a corresponding amount the end of the financial year 4 1,544,302 1,392,894 of income recognised in the statement of comprehensive income. Notes to the financial Donations and bequests are recognised as revenue when statements received. The financial statements are for council of social service of Interest revenue is recognised using the effective interest rate new south wales as an individual entity, incorporated and method, which for floating rate financial rate financial assets domiciled in Australia. Council of Social Service of New South is the rate inherent in the instrument. Dividend revenue is NCOSS Annual Report 2009-10 Wales is a company limited by guarantee. recognised when the right to receive a dividend has been Note 1: Summary of significant accounting established. policies Revenue from the rendering of a service is recognised upon n Basis of preparation the delivery of the service to the customers. The financial statements are a general purpose financial All revenue is stated net of the amount of goods and services report that has been prepared in accordance with australian tax (GST). accounting standards (including australian accounting b) Property, Plant and Equipment interpretations) and the corporations act 2001. Each class of property, plant and equipment is carried at Australian accounting standards set out accounting policies cost or fair values as indicated, less, where applicable, that the AASB has concluded would result in financial accumulated depreciation and impairment losses. statements containing relevant and reliable information about Plant and Equipment transactions, events and conditions. Material accounting Plant and equipment are measured on the cost basis less policies adopted in the preparation of these financial depreciation and impairment losses. statements are presented below and have been consistently applied unless otherwise stated. The carrying amount of plant and equipment is reviewed annually by directors to ensure it is not in excess of the The financial statements have been prepared on an accruals recoverable amount from these assets. The recoverable basis and are based on historical costs, modified, where amount is assessed on the basis of the expected net cash applicable by the measurement at fair value of selected non- flows that will be received from the assets employment and current assets, financial assets and financial liabilities. subsequent disposal. The expected net cash flows have been discounted to their present values in determining recoverable amounts.

Page 25 Plant and equipment that have been contributed at no cost, or Financial instruments are initially measured at fair value plus for nominal cost are valued and recognised at the fair value transactions costs except where the instrument is classified of the asset at the date it is acquired. ‘at fair value through profit or loss’ in which case transaction costs are expensed to profit or loss immediately. Depreciation The depreciable amount of all fixed assets including buildings Classification and subsequent measurement and capitalised lease assets, but excluding freehold land, is Financial instruments are subsequently measured at either depreciated on a straight-line basis over the asset’s useful fair value, amortised cost using the effective interest rate life to the entity commencing from the time the asset is held method or cost. Fair value represents the amount for which ready for use. Leasehold improvements are depreciated over an asset could be exchanged or a liability settled, between the shorter of either the unexpired period of the lease or the knowledgeable, willing parties. Where available, quoted estimated useful lives of the improvements. prices in an active market are used to determine fair value. In other circumstances, valuation techniques are adopted. The depreciation rates used for each class of depreciable

Financial statements assets are: Amortised cost is calculated as: Plant and equipment 7.50% To 66.67% (i) the amount at which the financial asset or financial The assets’ residual values and useful lives are reviewed, and liability is measured at initial recognition; adjusted if appropriate, at the end of each reporting period. (ii) less principal repayments; (iii) plus or minus the cumulative amortisation of the Asset classes carrying amount is written down immediately difference, if any, between the amount initially to its recoverable amount if the asset’s carrying amount is recognised and the maturity amount calculated using greater than its estimated recoverable amount. the effective interest method; and Gains and losses on disposals are determined by comparing (iv) less any reduction for impairment. proceeds with the carrying amount. These gains or losses are included in the statement of comprehensive income. The effective interest method is used to allocate interest When revalued assets are sold, amounts included in the income or interest expense over the relevant period and is revaluation reserve relating to that asset are transferred to equivalent to the rate that exactly discounts estimated future retained earnings. cash payments or receipts (including fees, transaction costs and other premiums or discounts) through the expected life c) Leases (or when this cannot be reliably predicted, the contractual Leases of fixed assets, where substantially all the risks and term) of the financial instrument to the net carrying amount of benefits incidental to the ownership of the asset, but not the the financial asset or financial liability. Revisions to expected legal ownership, are transferred to the entity are classified future net cash flows will necessitate an adjustment to the as finance leases. carrying value with a consequential recognition of an income Finance leases are capitalised, recording an asset and a or expense in profit or loss. liability equal to the present value of the minimum lease (i) Financial assets at fair value through profit or loss payments, including any guaranteed residual values. Financial assets are classified at ‘fair value through profit Leased assets are depreciated on a straight-line basis over or loss’ when they are held for trading for the purpose of their estimated useful lives where it is likely that the entity short-term profit taking, or where they are derivatives not will obtain ownership of the asset. Lease payments are held for hedging purposes, or when they are designated allocated between the reduction of the lease liability and the as such to avoid an accounting mismatch or to enable lease interest expense for the period. performance evaluation where a group of financial assets is managed by key management personnel on a fair value Lease payments for operating leases, where substantially all basis in accordance with a documented risk management the risks and benefits remain with the lessor, are charged as or investment strategy. Such assets are subsequently expenses on a straight-line basis over the lease term. measured at fair value with changes in carrying value Lease incentives under operating leases are recognised as a being included in profit or loss. liability and amortised on a straight-line basis over the life (ii) Loans and receivables of the lease term. Loans and receivables are non-derivative financial assets d) Financial Instruments with fixed or determinable payments that are not quoted in an active market and are subsequently measured at Initial recognition and measurement amortised cost. Financial assets and financial liabilities are recognised when the entity becomes a party to the contractual provisions to Loans and receivables are included in current assets, the instrument. For financial assets, this is equivalent to the except for those which are not expected to mature within

NCOSS Annual Report 2009-10 date that the company commits itself to either purchase or 12 months after the end of the reporting period, which sell the asset (ie trade date accounting is adopted). will be classified as non-current assets.

Page 26 Financial statements

(iii) Held-to-maturity investments Derecognition Held-to-maturity investments are non-derivative Financial assets are derecognised where the contractual rights financial assets that have fixed maturities and fixed or to receipt of cash flows expires or the asset is transferred to determinable payments, and it is the entity’s intention another party whereby the entity no longer has any significant to hold these investments to maturity. They are continuing involvement in the risks and benefits associated subsequently measured at amortised cost. with the asset. Financial liabilities are derecognised where the related obligations are either discharged, cancelled or expired. Held-to-maturity investments are included in non- The difference between the carrying value of the financial current assets, except for those which are expected to liability, which is extinguished or transferred to another mature within 12 months after the end of the reporting party and the fair value of consideration paid, including the period. transfer of non-cash assets or liabilities assumed, is recognised If during the period the company sold or reclassified in profit or loss. more than an insignificant amount of held-to-maturity e) Impairment of Assets investments before maturity, the entire category of held- to-maturity investment would be tainted and would be At the end of each reporting period, the entity reviews reclassified as available-for-sale. the carrying values of its tangible and intangible assets to determine whether there is any indication that those Held-to-maturity investments are included in non- assets have been impaired. If such an indication exists, the current assets, except for those which are expected to recoverable amount of the asset, being the higher of the asset’s mature within 12 months after the end of the reporting fair value less costs to sell and value in use, is compared to the period. asset’s carrying value. Any excess of the asset’s carrying value If during the period the company sold or reclassified over its recoverable amount is expensed to the statement of more than an insignificant amount of the held-to- comprehensive income. maturity investments before maturity, the entire held-to- Where the future economic benefits of the asset are not maturity investment would be tainted and reclassified primarily dependent upon on the asset’s ability to generate as available-for-sale. net cash inflows and when the entity would, if deprived of (iv) Available-for-sale financial assets the asset, replace its remaining future economic benefits, Available-for-sale financial assets are non-derivative value in use is determined as the depreciated replacement financial assets that are either not capable of being cost of an asset. classified into other categories of financial assets due Where it is not possible to estimate the recoverable amount of to their nature, or they are designated as such by an assets class, the entity estimates the recoverable amount of management. They comprise investments in the equity

the cash-generating unit to which the class of assets belong. NCOSS Annual Report 2009-10 of other entities where there is neither a fixed maturity nor fixed or determinable payments. Where an impairment loss on a revalued asset is identified, this is debited against the revaluation surplus in respect of Available-for-sale financial assets are included in non- the same class of asset to the extent that the impairment loss current assets, except for those which are expected to does not exceed the amount in the revaluation surplus for be disposed of within 12 months after the end of the that same class of asset. reporting period. f) Employee benefits (v) Financial liabilities Provision is made for the company’s liability for employee Non-derivative financial liabilities (excluding financial benefits arising from services rendered by employees to guarantees) are subsequently measured at amortised the end of the reporting period. Employee benefits that are cost. expected to be settled within one year have been measured at Fair value the amounts expected to be paid when the liability is settled. Fair value is determined based on current bid prices for all Employee benefits payable later than one year have been quoted investments. Valuation techniques are applied to measured at the present value of the estimated future cash determine the fair value for all unlisted securities, including outflows to be made for those benefits. In determining the recent arm’s length transactions, reference to similar liability, consideration is given to employee wage increases instruments and option pricing models. and the probability that the employee may not satisfy vesting requirements. Those cash outflows are discounted using Impairment market yields on national government bonds with terms to At the end of each reporting period, the entity assesses maturity that match the expected timing of cash flows. whether there is objective evidence that a financial instrument has been impaired. In the case of available-for- Contributions are made by the entity to an employee sale financial instruments, a prolonged decline in the value superannuation fund and are charged as expenses when of the instrument is considered to determine whether an incurred. impairment has arisen. Impairment losses are recognised in the statement of comprehensive income. Page 27 g) Cash and cash equivalents Key estimates Cash and cash equivalents include cash on hand, deposits Impairment held at-call with banks, other short-term highly liquid At 30 June 2010 the directors reviewed the key assumptions investments with original maturities of three months or made by the valuers at 30 June 2009. They have concluded less, and bank overdrafts. Bank overdrafts are shown within that these assumptions remain materially unchanged, and are short-term borrowings in current liabilities on the statement satisfied that carrying value does not exceed the recoverable of financial position. amount of land and buildings at 30 June 2010. h) Goods and Services Tax (GST) Key judgements Available-for-sale investments Revenues, expenses and assets are recognised net of the The company maintains a portfolio of securities with a amount of gst, except where the amount of gst incurred carrying value of $20,000 at the end of the reporting period. is not recoverable from the australian taxation office. In these circumstances the gst is recognised as part of the cost n) Economic dependence

Financial statements of acquisition of the asset or as part of an item of expense. Council of Social Service of New South Wales is dependent Receivables and payables in the statement of financial on the State Government Department of Community Services position are shown inclusive of gst. for the majority of its revenue used to operate the business. At Cash flows are presented in the statement of cash flows on the date of this report the board of directors has no reason to a gross basis, except for the gst component of investing and believe the department will not continue to support Council financing activities, which are disclosed as operating cash of Social Service of New South Wales. flows. Note 2: Revenue and other income i) Income tax

Council of social service of new south wales is exempt from Note 2010 2009 $ $ company income tax. Revenue j) Provisions State/federal government grants 996,525 1,104,332 Membership 221,028 232,108 Provisions are recognised when the entity has a legal or Services 262,091 250,044 constructive obligation, as a result of past events, for which it Unearned grants - prior year 293,907 319,914 is probable that an outflow of economic benefits will result and Unearned grants - current year (336,030) (293,907) that outflow can be reliably measured. Provisions recognised Grants transferred to trust - (84,292) represent the best estimate of the amounts required to settle 1,437,521 1,528,199 the obligation at the end of reporting period. Other income k) Comparative figures Interest 59,548 81,432 Total other income 59,548 81,432 Where required by accounting standards comparative figures Total revenue and other income 1,497,069 1,609,631 have been adjusted to conform with changes in presentation for the current financial year. When an entity applies an accounting policy retrospectively, Note 3: Profit for the year makes a retrospective restatement or reclassifies items in its (a) Expenses financial statements, a statement of financial position as at Depreciation and amortisation the beginning of the earliest comparative period must be Furniture and equipment 26,867 16,837 disclosed. Total depreciation and amortisation 26,867 16,837 l) Trade and other payables Rental expense on operating leases Minimum lease payments 17,425 16,337 Trade and other payables represent the liability outstanding at the end of the reporting period for goods and services Total rental expense 17,425 16,337 received by the company during the reporting period, which Auditor remuneration remain unpaid. The balance is recognised as a current liability Audit services 17,400 17,800 with the amounts normally paid within 30 days of recognition Total audit remuneration 17,400 17,800 of the liability.

m) Critical accounting estimates and judgments Note 4: Cash and cash equivalents The directors evaluate estimates and judgments incorporated Current into the financial statements based on historical knowledge Cash at bank 1,544,002 1,392,594 and best available current information. Estimates assume Cash on hand 300 300 a reasonable expectation of future events and are based on 1,544,302 1,392,894 NCOSS Annual Report 2009-10 current trends and economic data, obtained both externally and within the company.

Page 28 Financial statements

Note 5: Trade and other receivables Note 7: Financial assets Note 2010 2009 2010 2009 $ $ Note $ $ Current Non-current Trade receivables 24,668 14,503 Available-for-sale financial 24,668 14,503 assets 7b 20,000 20,000 Total current trade and other 20,000 20,000 receivables 15 24,668 14,503 a. Available-for-sale financial assets comprise: - Unlisted investments, at cost Credit risk - trade and other receivables - Interest in joint venture The company does not have any material credit risk exposure entities 15 20,000 20,000 to any single receivable or group of receivables. Available-for-sale financial assets comprise investments in the ordinary issued capital of various entities. There are The following table details the company’s trade and other no fixed returns or fixed maturity dates attached to these receivables exposed to credit risk (prior to collateral and other investments. credit enhancements) with ageing analysis and impairment provided for thereon. Amounts are considered as ‘past due’ The financial asset is represented by shares in community when the debt has not been settled within the terms and 21 limited which have been recorded at cost. Community 21 conditions agreed between the company and the customer limited was formed to fund the establishment of a community or counter party to the transaction. Receivables that are past sector bank which would provide lower cost banking services due are assessed for impairment by ascertaining solvency and other financing opportunities to community based of the debtors and are provided for where there are specific organisations. This investment represents an ultimate 2.5% circumstances indicating that the debt may not be fully repaid Share of community sector banking. Bendigo Bank Ltd is a to the company. 50% shareholder in community sector banking. The balances of receivables that remain within initial trade Based on an independent valuation dated 10 October 2008, terms (as detailed in the table) are considered to be of high the investment in Community 21 Ltd was valued at $144,000. credit quality (see Table 1 below). Given the volatile nature of the current financial climate and the fact that the independent valuation was carried out over The company does not hold any financial assets whose terms approximately two years ago, the directors have elected to have been renegotiated, but which would otherwise be past carry the investment at cost. due or impaired. Note 8: Property, plant and equipment There are no balances within trade receivables that contain assets that are not impaired and are past due. It is expected 2010 2009 NCOSS Annual Report 2009-10 that these balances will be received when due. $ $ Plant and equipment Note 6: Other Assets At cost 368,711 361,093 Less accumulated depreciation (307,671) (280,805) 2010 2009 $ $ 61,040 80,288 Current Total plant and equipment 61,040 80,288 Prepayments 1,071 3,198 Total property, plant and 1,071 3,198 equipment 61,040 80,288

Table 1: Credit risk (Note 5) 2010 Gross Past due & Past due but not impaired (days overdue) Within initial amount impaired <30 31 - 60 61 - 90 >90 trade terms $ $ $ $ $ $ $ Trade and term 24,668 - 18,324 4,707 492 1,145 18,324 receivables Total 24,668 - 18,324 4,707 492 1,145 18,324 2009 Gross Past due & Past due but not impaired (days overdue) Within initial amount impaired <30 31 - 60 61 - 90 >90 trade terms $ $ $ $ $ $ $ Trade and term 14,503 - 12,331 1,268 468 436 12,331 receivables Total 14,503 - 12,331 1,268 468 436 12,331

Page 29 Movements in carrying amounts historical data. The measurement and recognition criteria Movement in the carrying amounts for each class of property, relating to employee benefits has been included in Note 1 plant and equipment between the beginning and the end of to this report. the current financial year: Note 11: Capital and leasing commitments Plant and Total equipment (a) Operating Lease Commitments $ $ Non-cancellable operating leases contracted for but not 2009 Balance at the beginning of capitalised in the financial statements. the year 52,739 52,739 2010 2009 Additions at cost 44,386 44,386 Payable - minimum lease payments $ $ Depreciation expense (16,837) (16,837) - not later than 12 months 6,932 13,484 Carrying amount at end of year 80,288 80,288 - later than 12 months but not 2010 later than 5 years 27,150 - Financial statements Balance at the beginning of 34,082 13,484 the year 80,288 80,288 Additions at cost 7,619 7,619 Depreciation expense (26,867) (26,867) Note 12: Events after the reporting period Carrying amount at end of year 61,040 61,040 No matters or circumstances have arisen since the end of the financial year, which significantly affected or may significantly affect the operations of the company, the results Note 9: Trade and other payables of those operations, or the state of affairs of the company in Note 2010 2009 subsequent financial years. $ $ Current Note 13: Key management personnel Trade payables 75,550 72,336 compensation Grants in advance 137,442 - Grants in trust 211,193 211,223 Unearned grants 336,030 293,907 Post Other Employee benefits 222,397 180,849 Short- employ- long- term ment term 9(a) 982,612 758,315 benefits benefits benefits Total (a) financial liabilities at $ $ $ $ amortised cost classified as 2010 trade and other payables Total compensation 117,642 10,422 - 128,064 Total current 982,612 758,315 2009 982,612 758,315 Total compensation 112,406 10,048 - 122,454 Less leave entitlements (222,397) (180,849)

Financial liabilities as trade Note 14: Cash flow information and other payables 15 760,215 577,466 2010 2009 Note $ $ (a) Reconciliation of cash Note 10: Provisions Cash at bank 1,544,002 1,392,594 Other cash 300 300 Non-current 4 1,544,302 1,392,894 Long-term employee benefits Opening balance at 1 July 2009 31,981 37,289 (b) Reconciliation of cash flow Additional provisions raised from operations with profit after during year 10,500 - income tax Amounts used - (5,308) Profit after income tax (94,599) 8,209 Balance at 30 June 2010 42,481 31,981 Non cash flows Analysis of total provisions Depreciation and amortisation 26,867 16,837 Non-current 42,481 31,981 Change in assets and liabilities (Increase)/decrease in trade 42,481 31,981 and other receivables (10,165) 19,388 Provision for long-term employee benefits Increase/(decrease) in trade and other payables 224,297 97,863 A provision has been recognised for employee entitlements Increase in provisions 10,500 (5,308) relating to long service leave. In calculating the present Decrease in prepayments 2,127 (1,060) value of future cash flows in respect of long service leave, 159,027 135,929 NCOSS Annual Report 2009-10 the probability of long service leave being taken is based on

Page 30 Financial statements

Note 15: Financial risk management Trade and other receivables that are neither past due or impaired are considered to be of high credit quality. The company’s financial instruments consist mainly of Aggregates of such amounts are as detailed at note 5. deposits with banks, local money market instruments, short- term and long-term investments, accounts receivable and The company has no significant concentration of credit payable and leases. risk exposure to any single counterparty or group of counterparties. Details with respect to credit risk of trade The totals for each category of financial instruments, measured and other receivables is provided in note 5. in accordance with AASB 139 as detailed in the accounting policies to these financial statements, are as follows: Credit risk related to balances with banks and other financial institutions is managed by the finance committee in Note 2010 2009 $ $ accordance with approved board policy. Such policy requires Financial assets that surplus funds are only invested with counterparties with Cash and cash equivalents 4 1,544,302 1,392,894 a standard and poor’s rating of at least aa-. The following Loans and receivables 5 24,668 14,503 table provides information regarding the credit risk relating Available-for-sale financial to cash and money market securities based on standard and assets - At cost poor’s counterparty credit ratings. Shares in unlisted Note 2010 2009 corporations 7(b) 20,000 20,000 $ $ Total financial assets 1,588,970 1,427,397 Cash and cash equivalents - AA rated 1,544,302 1,392,894 Financial liabilities 4 1,544,302 1,392,894 Financial liabilities at amortised cost b. Liquidity risk - Trade and other payables 9(a) 760,215 577,466 Liquidity risk arises from the possibility that the company Total financial liabilities 760,215 577,466 might encounter difficulty in settling its debts or otherwise Financial risk management policies meeting its obligations in relation to financial liabilities. Consisting of senior committee members, the finance The company manages this risk through the following committee’s overall risk management strategy seeks to mechanisms: assist the company in meeting its financial targets, whilst • Preparing forward looking cash flow analysis in minimising potential adverse effects on financial performance. relation to its operational, investing and financing Risk management policies are approved and reviewed by the activities; finance committee on a regular basis. These include the credit • Maintaining a reputable credit profile; risk policies and future cash flow requirements. NCOSS Annual Report 2009-10 • Managing credit risk related to financial assets; Specific financial risk exposures and management • Only investing surplus cash with major financial The main risks the company is exposed to through its financial institutions; and instruments are credit risk, liquidity risk and market risk • Comparing the maturity profile of financial liabilities relating to interest rate risk and equity price risk. with the realisation profile of financial assets. a. Credit risk Table 2 (following page) reflect an undiscounted contractual Exposure to credit risk relating to financial assets arises maturity analysis for financial liabilities. from the potential non-performance by counterparties of Cash flows realised from financial assets reflect management’s contract obligations that could lead to a financial loss for expectation as to the timing of realisation. Actual timing may the company. therefore differ from that disclosed. The timing of cash flows The company does not have any material credit risk exposure presented in the table to settle financial liabilities reflects the as its major source of revenue is the receipt of grants. earliest contractual settlement dates. Credit risk is further mitigated as over 100% of the grants c. Market risk being received from state and federal governments are in accordance with funding agreements which ensure regular i. Interest rate risk funding for a period of 1 year. Exposure to interest rate risk arises on financial assets and financial liabilities recognised at the end of the reporting Credit risk exposures period whereby a future change in interest rates will affect The maximum exposure to credit risk by class of recognised future cash flows or the fair value of fixed rate financial financial assets at the end of the reporting period is equivalent instruments. to the carrying value and classification of those financial assets (net of any provisions) as presented in the statement Interest rate risk is limited to change in interest rate market of financial position. fluctuations.

Page 31 Table 2: Financial liability and financial asset maturity analysis (Note 15b)

Within 1 year 1 to 5 years Over 5 year Total 2010 2009 2010 2009 2010 2009 2010 2009 $ $ $ $ $ $ $ $ Financial liabilities due for payment Trade and other payables (excl. Est. Annual leave and deferred income) 760,215 577,466 - - - - 760,215 577,466 Total expected outflows 760,215 577,466 - - - - 760,215 577,466 Financial assets - cash flows realisable Cash and cash equivalents 1,544,302 1,392,894 - - - - 1,544,302 1,392,894 Trade, term and loans

Financial statements receivables 24,668 14,503 - - - - 24,668 14,503 Other investments 20,000 20,000 - - - - 20,000 20,000 Total anticipated inflows 1,588,970 1,427,397 - - - - 1,588,970 1,427,397 Net (outflow) / inflow on financial instruments 828,755 849,931 - - - - 828,755 849,931

ii. Price risk estimated. Areas of judgement and the assumptions have The entity is not exposed to any material commodity price been detailed below. Where possible, valuation information risk. used to calculate fair value is extracted from the market, Sensitivity analysis with more reliable information available from markets The following table illustrates sensitivities to the company’s that are actively traded. In this regard, fair values for listed exposures to changes in interest rates and equity prices. The securities are obtained from quoted market bid prices. Where table indicates the impact on how profit and equity values securities are unlisted and no market quotes are available, reported at the end of the reporting period would have fair value is obtained using discounted cash flow analysis been affected by changes in the relevant risk variable that and other valuation techniques commonly used by market management considers to be reasonably possible. These participants. sensitivities assume that the movement in a particular Differences between fair values and carrying values of variable is independent of other variables. financial instruments with fixed interest rates are due to the change in discount rates being applied by the market Profit Equity since their initial recognition by the company. Most of these $ $ instruments which are carried at amortised cost (i.e. Trade Year ended 30 June 2010 receivables, loan liabilities) are to be held until maturity +/- 2% in interest rates 30,828 30,828 and therefore the net fair value figures calculated bear little Year ended 30 June 2009 relevance to the company (refer Table 3, following page). +/- 2% in interest rates 27,851 27,851 Financial instruments measured at fair value The financial instruments recognised at fair value in No sensitivity analysis has been performed on foreign the statement of financial position have been analysed exchange risk as the company is not exposed to foreign and classified using a fair value hierarchy reflecting the currency fluctuations. significance of the inputs used in making the measurements. The fair value hierarchy consists of the following levels: Net fair values Fair value estimation - quoted prices in active markets for identical assets The fair values of financial assets and financial liabilities or liabilities (Level 1) are presented in the following table and can be compared - inputs other than quoted prices included within to their carrying values as presented in the statement level 1 that are observable for the asset or liability, of financial position. Fair values are those amounts at either directly (as prices) or indirectly (derived which an asset could be exchanged, or a liability settled, from prices) (Level 2); and between knowledgeable, willing parties in an arm’s length - inputs for the asset or liability that are not based transaction. on observable market data (unobservable inputs) (Level 3). Fair values derived may be based on information that NCOSS Annual Report 2009-10 is estimated or subject to judgement, where changes in (refer Table 4, following page) assumptions may have a material impact on the amounts

Page 32 Financial statements

Table 3: Fair value estimation (Note 15c)

2010 2009 Net carry- Net fair Net carry- Net fair Foot- ing value value ing value value note $ $ $ $ Financial assets Cash and cash equivalents (i) 1,544,302 1,544,302 1,392,894 1,392,894 Trade and other receivables (i) 24,668 24,668 14,503 14,503 Available-for-sale financial assets - At fair value : Listed investments (ii) 20,000 20,000 20,000 20,000 Total financial assets 1,588,970 1,588,970 1,427,397 1,427,397 Financial liabilities Trade and other payables (i) 760,215 760,215 1,392,894 1,392,894 Total financial liabilities 760,215 760,215 1,392,894 1,392,894 The fair values disclosed in the above table have been determined based on the following methodologies: (i) cash and cash equivalents, trade and other receivables and trade and other payables are short-term instruments in nature whose carrying value is equivalent to fair value. Trade and other payables exclude amounts provided for annual leave, which is not considered a financial instrument. (ii) for listed available-for-sale and held-for-trading financial assets, closing quoted bid prices at the end of the reporting period are used. In determining the fair values of the unlisted available-for-sale financial assets, the directors have used inputs that are observable either directly (as prices) or indirectly (derived from prices).

Table 4: Financial instruments measured at fair value (Note 15c) Level Level Level Total 1 2 3 2010 Financial assets Available-for-sale financial assets - 20,000 - 20,000 NCOSS Annual Report 2009-10 Total - 20,000 - 20,000 2009 Financial assets Available-for-sale financial assets - 20,000 - 20,000 Total - 20,000 - 20,000

Included within Level 1 of the hierarchy are listed investments. The fair values of these financial assets have been based on the closing quoted bid prices at the end of the reporting period, excluding transaction costs. In valuing unlisted investments, included in Level 2 of the hierarchy, valuation techniques such as those using comparisons to similar investments for which market observable prices are available have been adopted to determine the fair values of these investments.

Note 16: Capital Management Management effectively manages the entity’s capital by assessing the entity’s financial risks and responding to Management controls the capital of the entity to ensure that changes in these risks and in the market. These responses adequate cash flows are generated to fund its programs and may include the consideration of debt levels. that returns from investments are maximised. The finance committee ensures that the overall risk management strategy There have been no changes to the strategy adopted by is in line with this objective. management to control the capital of the entity since the previous year. The finance committee operates under policies approved by the board of directors. Risk management policies are The entity has no financial liabilities for the years ended 30 approved and reviewed by the board on a regular basis. June 2010 and 30 June 2009 and hence no gearing. These include credit risk policies and future cash flow requirements.

Page 33 Note 17: Entity Details Auditor’s Responsibility The registered office of the entity is: Our responsibility is to express an opinion on the financial statements based on our audit. We conducted our audit Council of Social Service of New South Wales in accordance with Australian auditing standards. These 66 Albion Street, Surry Hills NSW 2010 auditing standards require that we comply with relevant The principal place of business is: ethical requirements relating to audit engagements and plan and perform the audit to obtain reasonable assurance Council of Social Service of New South Wales whether the financial statements are free from material 66 Albion Street, Surry Hills NSW 2010 misstatement.

Note 18: Members’ Guarantee An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial The entity is incorporated under the Corporations Act 2001 statements. The procedures selected depend on the auditor’s and is an entity limited by guarantee. If the entity is wound judgement, including the assessment of the risks of material up, the constitution states that each member is required to misstatement of the financial statements, whether due contribute a maximum of $10 each towards meeting any to fraud or error. In making those risk assessments, the Financial statements outstandings and obligations of the entity. At 30 June 2010 auditor considers internal control relevant to the entity’s the number of members was 752. preparation and fair presentation of the financial statements in order to design audit procedures that are appropriate in Directors’ Declaration the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control. The directors of the entity declare that: An audit also includes evaluating the appropriateness of 1. The financial statements and notes, as set out on pages accounting policies used and the reasonableness of accounting 22 to 33, are in accordance with the Corporations Act estimates made by the directors, as well as evaluating the 2001: overall presentation of the financial statements. a. comply with Australian accounting standards; and We believe that the audit evidence we have obtained is b. give a true and fair view of the financial position sufficient and appropriate to provide a basis for our audit as at 30 June 2010 and of the performance for the opinion. year ended on that date of the entity. Independence 2. In the Directors’ opinion there are reasonable grounds to believe that the entity will be able to pay its debts as In conducting our audit, we have complied with the and when they become due and payable. independence requirements of the Corporations Act 2001. We confirm that the independence declaration required by the This declaration is made in accordance with a resolution of Corporations Act 2001, provided to the directors of council of the Board of Directors. social service of new south wales on 30 June 2010, would be Pam Batkin in the same terms if provided to the directors as at the date President of this auditor’s report. Date: 11 October 2010 Basis for qualification As is common for organisations of this type, it is not practicable Independent Auditor’s Report for council of social service of new south wales to maintain an effective system of internal control over membership fees, We have audited the accompanying financial statements publication and conference income, until their initial entry in of Council of Social Service of New South Wales, which the accounting records. Accordingly, our audit in relation to comprises the statement of financial position as at 30 June these items was limited to amounts recorded. 2010 and the statement of comprehensive income, statement Qualified auditor’s opinion of changes in equity and statement of cash flows for the year ended, a summary of significant accounting policies and other In our opinion, except for the possible effects if any of the explanatory notes and the Directors’ declaration. matters described in the basis for qualified opinion, the financial report of council of social service of new south wales Responsibility of the Directors for the Financial is in accordance with the Corporations Act 2001, including: Statements (a) giving a true and fair view of the company’s financial The Directors of the company are responsible for the position as at 30 June 2010 and of its performance for preparation of the financial report that gives a true and fair the year ended on that date; and view in accordance with Australian accounting standards and the Corporations Act 2001 and for such internal control as the (b) complying with Australian accounting standards and directors determine is necessary to enable the preparation of the Corporations Regulations 2001. the financial report that is free from material misstatement, John Newton

NCOSS Annual Report 2009-10 whether due to fraud or error. Haywards Accountants 8/19-31 Pitt St., Sydney, NSW 2000

Page 34 Financial statements NCOSS Annual Report 2009-10

Page 35 NCOSS members and affiliates

Organisational Members - 560 Bligh Park Community Services Blue Mountains Commuter and Transport Users Ability Options Ltd Association Aboriginal Child, Family and Community Care State Blue Mountains Women’s Health Centre Inc Secretariat Blue Mountains Youth Accommodation and Support Aboriginal Early Childhood Support Unit Service Inc Accessible Arts Bobby Goldsmith Foundation Accessible Bridge Services Bondi Beach Cottage - Family Centre ACON Bonnie Women’s Refuge Ltd Action For People With Disability Inc Boronia Multicultural Services ADSSI Ltd Botany Family and Children’s Centre Inc Aged and Community Services Association Boys’ Town Engadine NSW & ACT Brain Injury Association NSW Inc Aged Care Rights Service Bridge Youth Services Inc Agents Of Change Bridges Albion Park Youth and Community Care Broken Hill Community Inc Albury Supported Accommodation Service Inc NCOSS members and affiliates Broken Hill Youth Accommodation and Albury Wodonga Community Network Inc Support Services Alice’s Cottages Inc Brown Nurses Alt Beatty Consulting Burdekin Association Inc Alzheimer’s Australia NSW Burwood Community Welfare Services Anglicare Byron Emergency Accommodation Project Anglicare - South East Byron Youth Service Inc ARAFMI - Central Coast Cabramatta Community Centre ARAFMI - Newcastle Campbell Page ARAFMI - Sydney Campbelltown Family Support Service Inc Armidale Care For Seniors Inc Cancer Council NSW Armidale Interagency Canterbury City Community Centre Asian Women At Work Inc Canterbury Community Options Project Association For Genetic Support Australasia Inc Canterbury Earlwood Caring Association Ltd Association For The Wellbeing of Children in Canterbury Multicultural Aged and Disability Healthcare Support Service Association Of Children’s Welfare Agencies Carers NSW Inc Auburn Asian Welfare Centre Inc CareWays Community Auburn Community Development Network CareWest Inc Auburn Youth Centre Inc CareWorks NSW Australian Association Of Social Workers Casino Family Support Service Inc NSW Branch Cassia Community Centre Inc Australian Chapter of Batten Disease Support Catholic Commission For Employment Relations Research Association Catholic Community Services Australian Huntington’s Disease Association Catholic Social Services NSW/ACT (NSW) Inc CatholicCare - Sydney Head Office B Miles Womens Housing Scheme CatholicCare - Wollongong Ballina Byron Family Centre Inc Catholics In Coalition For Justice And Peace Ballina District Community Services Association Inc Centacare - Broken Bay Ballina Shire Meals On Wheels Centacare Catholic Social Services Bankstown Area Multicultural Network Inc. CentaCare Wagga Wagga Bankstown Dementia Carers’ Group Inc Central Coast Community Council Baptist Community Services - NSW and ACT Central Coast Community Legal Centre Barnardos Australia Central Coast Disability Network Bathurst Information & Neighbourhood Centre Central Coast Family Support Service Inc Bega Valley Meals On Wheels Co-operative Central Coast Tenants Advice & Advocacy Service Benevolent Society of NSW Central West Community College Berrigan Children’s Centre Association Inc Central West Women’s Health Centre Inc Best Employment Ltd Centre Against Child Sexual Assault

NCOSS Annual Report 2009-10 Blackheath Area Neighbourhood Centre Inc

Page 36 NCOSS members and affiliates

Cessnock Community Transport Inc Eastern Area Tenants Service Inc Chester Hill Neighbourhood Centre Inc Eastern Suburbs Community Youth Association Ltd Child and Adolescent Specialist Programs and Eastlakes Family Support Service Inc Accommodation ECHO Neighbourhood Centre Child Abuse Prevention Service Edel Quinn Shelter Chinese Parents Association - Children With Edgeworth Memorial Neighbourhood Centre Inc Disabilities In Elermore Vale Community Centre Chronic Pain Association of Australia Elizabeth Evatt Community Legal Centre Churches Community Housing Ltd Ella Centre City Women’s Hostel Inc Emerge Youth & Family Services Inc Clarence Family Day Care Engadine Community Services Clarence River Women’s Refuge Engadine District Youth Services Inc Coast Shelter Enough Is Enough Anti-Violence Movement Inc Coastwide Community Transport Inc Erin’s Place Inc Coffs Harbour Home Mod and Maintainance Erskinevilla Youth Housing Inc Service Inc Essie Women’s Refuge Inc Coffs Harbour Neighbourhood Centre Inc Ethnic Communities Council of NSW Inc Combined Pensioners & Superannuants Association Eurobodalla Family Support Service Inc of NSW Inc Evans Community Options Common Equity NSW Factory Community Centre Inc Communicare Sydney Fairfield Youth Accommodation Service Community Activities Lake Macquarie Inc Family Centre Community Care Northern Beaches Inc Family Drug Support Community Care Services Central Coast Ltd Family Planning NSW Community Child Care Co-operative Ltd Family Services Illawarra Inc Community Compass Financial Counsellors Association Of NSW Inc Community Connections Solutions Australia Food Distribution Network Inc Community First Step Forrest Centre Community Legal Centres NSW Forster Neighbourhood Centre Inc Community Management Advisory Project Inc Foundation For Disabled Sportsmen & Sportswomen Community Options Illawarra Inc Friends Of Pastoral Care Inc Community Programs Inc Gambling Impact Society NSW Community Resource Network Inc Gender Centre Community Restorative Centre Inc Gilgai Aboriginal Centre Inc Community Transport Group Of Port Stephens Inc Glebe House Community Transport Organisation NCOSS Annual Report 2009-10 Glen Innes & District Community Centre NCOSS Annual Report 2009-10 Compassionate Friends (NSW), The Glen Innes Family & Youth Support Service Inc Conference Of Leaders Of Religious Institutes Goulburn Family Support Service Inc Connect Child & Family Services Inc Graceades Community Cottage Inc Contact Inc Granville Multicultural Community Centre Council On The Ageing (NSW) Inc GREAT Community Transport Inc Country Women’s Association Great Lakes Community Resources Inc Cowra / Grenfell Meals On Wheels Greek Welfare Centre Cowra Neighbourhood Centre Greenacre Area Neighbourhood Centre Create Foundation Griffith Neighbourhood House Community Centre Creating Links Co-operative Ltd GROW NSW Crossroads Community Care Centre Guthrie House Co-operative Cystic Fibrosis NSW HACC Volunteer Recruitment & Training Program Deli Women & Children’s Centre Inc Handital NSW Inc Delphy Community Services Pty Ltd Harris Park Community Centre Disability & Aged Information Service Inc Hawkesbury Nepean Community Legal Centre Disability Information Advocacy Service Inc Haymarket Foundation Ltd Disability South West Inc HeadEast Eastern Sydney Acquired Brain Injury Disability Support Pensioners Australia Inc C’ty Access Disability Trust Headway Adult Development Program Inc Diverse Community Care Inc Healthy Cities Illawarra Inc Drummoyne Community Centre Inc Hepatitis NSW Dubbo Neighbourhood Centre Hewitt House Neighbourhood Centre Inc Dundas Area Neighbourhood Centre Inc Highlands Community Centres Inc Each & All Stronger Together Inc HIV/AIDS Legal Centre Early Childhood Australia NSW Inc Holdsworth Street Community Centre & Services Early Childhood Intervention Australia NSW

Page 37 Holroyd Community Aid & Information Service Learning Links - Head Office Homelessness NSW Leichhardt Community Transport Group Horizons Central Coast Family Services Leichhardt Women’s Community Health Centre Inc Housing Connection NSW Inc Life Without Barriers Hume Community Housing Association Ltd Lifeline - Broken Hill Inc Hunter Community Legal Centre Lifeline - Central West Inc Hunter Tenants Advice & Advocacy Service Lifeline - Northern Beaches Inc Hunter Valley Financial Counselling Project Lifeline - South Coast Hunters Hill Ryde & Community Services Inc Lismore Neighbourhood Centre IDEAS Inc (Tumut) Lismore Women’s & Childrens Refuge Illawarra Area Child Care Ltd Lithgow Information & Neighbourhood Centre Illawarra Forum Inc Little Bay Coast Centre For Seniors Inc Illawarra Legal Centre Inc Liverpool Migrant Resource Centre Illawarra Multicultural Services (Wollongong) Local Community Services Association Illawarra Women’s Community Health Centre Lone Parent Family Support Service Immigrant Women’s Speakout Association NSW Northern Beaches Independent Living Centre NSW Lorna Hodgkinson Sunshine Home Inner City Legal Centre Lotus House Inner South West Community Development Lower Mountains Neighbourhood Centre Inc Organisation Lower North Shore Community Transport Inc Inner Sydney Regional Council Macarthur Disability Services Ltd Inner West Community Transport Inc Macarthur District Temporary Family Care Inc

NCOSS members and affiliates Inner West Cultural Services Macarthur Home Modification Service Inner West Neighbour Aid Macarthur Legal Centre Inc Inspiration House Services Inc Macedonian Welfare Association Inc Institute For Family Advocacy MacKillop Family Services NSW Integratedliving Australia Ltd MacKillop Rural Community Services Intellectual Disability Rights Service Macquarie Legal Centre Inc Interaction Disability Services Maitland Family Support Scheme Inc Interchange Respite Care (NSW) Make Today Count Inc Interchange Wingecarribee Inc Manly Drug Education & Counselling Centre Intereach NSW Inc Manly Warringah Pittwater Community Aid International Social Service Australia Service Inc Jannali Neighbour Aid (Nightingale) Inc Manly Warringah Women’s Resource Centre Jean’s Place / Marrickville Women’s Refuge Manning District Emergency Accommodation Inc Jesmond Neighbourhood Centre Inc Manning Support Services Inc JewishCare Manning Valley Neighbourhood Services Inc Joan Harrison Support Services For Women Inc Marian Centre Josephite Foundation No Interest Loans Scheme Marist Youth Care Justice Action Marrickville Youth Resource Centre Inc Kamira Farm Inc ME Chronic Fatigue Syndrome Society (NSW) Karabi Community & Development Services Inc Mental Health Association NSW Inc Kariong Neighbourhood Centre Inc Mental Health Co-ordinating Council Inc Katakudu Women’s Housing Inc Metro Migrant Resource Centre Katoomba Neighbourhood Centre Mid North Coast RCSD Kempsey Neighbourhood Centre Inc MigrantLink Kent House Mirabel Foundation Kings Cross Community & Information Centre Inc Mission Australia - NSW State Office Kingsford Legal Centre Mobile Childrens Services Association Of NSW Kingsgrove Community Aid Centre Inc Molonglo Women’s & Children’s Services Ltd Kooloora Community Centre Monaro Crisis Accommodation Service Koorana Child & Family Centre Monaro Family Support Service Inc KU Children’s Services Moree Women’s Refuge Ngala House Inc Kulkuna Cottage Women’s Refuge Ltd Mortdale Community Service Inc Ku-Ring-Gai Neighbourhood Centre Inc Moruya Women & Children’s Service Inc Ku-ring-gai Youth Development Service Inc Motor Neurone Disease Association Of NSW Inc Kurri Kurri Community Centre Mountains Community Resource Network Inc Kyogle Family Support Services Inc Mt Druitt Ethnic Communities Agency Inc Lady Gowrie Child Centre Multicultural Disability Advocacy Association Of NSW Lake Macquarie Support Services Inc Multicultural Home Respite Inc Lane Cove Community Aid Service Multicultural Support Network Of Randwick

NCOSS Annual Report 2009-10 Muswellbrook Carelink Inc

Page 38 NCOSS members and affiliates

Muswellbrook Neighbourhood Service Physical Disability Council NSW Nagle Centre Family Care & Support Picton Preschool Kindergarten Narrabri & District Community Aid Service Inc Pole Depot Neighbourhood Centre National Association for Loss & Grief NSW Inc Port Kembla Community Project Inc National Council Of Women Of NSW Inc Port Macquarie Neighbourhood Centre Inc Network Of Alcohol & Other Drug Agencies Positive Life NSW Inc Neurofibromatosis Association of Australia Inc Positive Support Network Incorporated New England HACC Development Inc Post Adoption Resource Centre Newcastle Community Transport Group Post-Polio Network (NSW) Inc Newcastle Family Support Service Inc Pottsville Beach Neighbourhood Centre Newtown Neighbourhood Centre Ltd Prisoners Aid Association Of NSW Noah’s Ark Centre Of Shoalhaven Protective Behaviours NSW Non English Speaking Housing Public & Community Housing Access & Support North & North West Community Legal Service Public Interest Advocacy Centre North Richmond Community Centre Inc Quality Management Services North St Marys Neighbourhood Centre Inc Randwick-Waverley Community Transport Northcott Society Raymond Terrace Neighbourhood Centre Northern Area Tenants Service Inc Recreation & Peer Support Northern Beaches Community Services Ltd Redfern & Inner City Home Support Service Inc Northern Rivers Community Transport Redfern Legal Centre Northern Rivers Social Development Council Relationships Australia (NSW) Northside Community Forum Inc Respite & Recreation Inc NSW Association for Youth Health Richmond Community Services Inc NSW Community Options Projects Inc Riverlink Interchange Inc NSW Consumer Advisory Group - Mental Health Inc Riverwood Community Centre Inc NSW Council For Intellectual Disability Rockdale Community Services Inc NSW Family Day Care Association Inc Rosebank Child Sexual Abuse Service Inc NSW Family Services Inc Rosemount Youth & Family Services Inc NSW Federation of Housing Associations Inc Rosie’s Place Inc NSW Meals On Wheels Association Inc Rozelle Neighbourhood Centre NSW Rape Crisis Centre Rural Dental Action Group NSW Reconciliation Council Inc Ryde Family Support Service Inc NSW Retired Teachers Association Salvation Army - Australia Eastern Territory NSW Users & AIDS Association Samaritans Foundation - Adamstown NSW Women’s Refuge Resource Centre Samuel Morris Foundation Ltd

Occasional Child Care Association Of NSW Save The Children Of Iraq NCOSS Annual Report 2009-10 Odyssey House McGrath Foundation Schizophrenia Fellowship Of NSW Older Women’s Network NSW Inc SDN Children’s Services Inc On Track Community Programs Search Foundation One Step At A Time Counselling Sector Connect Orange Community Accomodation Service Share Care Inc Our Community Place Shelter NSW Our Place Support Centre Inc SHINE For Kids Ourcare Shire Wide Youth Services Inc Outer Liverpool Community Services Inc Shoalcoast Community Legal Centre Oxley Community Transport Service Inc Shoalhaven Neighbourhood Centre Pacific Link Community Housing Association Ltd Shopfront Youth Legal Centre Pam’s Place Crisis Accomodation Resource and Sisters Of Charity Outreach Referral Service South East Neighbourhood Centre Pan Community Council South Penrith Youth & Neighbourhood Services Inc Parents Without Partners South Sydney Community Aid Co-operative Ltd Parkes and District Information and South Sydney Community Transport Inc Neighbourhood Centre South West Child Adolescent & Family Services Parkinson’s NSW Inc South West Sydney Legal Centre Inc Parklands Cottage Incorporated South West Women’s Housing Inc Parks Community Network, The Inc South Western Regional Tenants Association PATH Inc Southern Community Care Development Inc Pathfinders Inc Southern Highlands Bereavement Care Service Peninsula Community Centre Inc Southern Riverina Youth Support Services Inc Penrith Disabilities Resource Centre Southern Sydney Youth Refuge Penrith Women’s Health Centre Southern Youth & Family Services Association Inc People with Disability Australia Inc Spanish & Latin American Community Organisation Phoebe House Inc Inc Phoenix House Youth Services Page 39 St Clair Youth & Neighbourhood Team Inc Wee Waa & District HACC Association St George Accommodation For Youth Welfare Rights Centre St George Advocates For Children Inc Werrington Community Project Inc St George Community Housing Co-op Ltd Wesley Mission St George Community Services Inc Wesley Mission - Carlingford St George Migrant Resource Centre West Wyalong Neighbour Aid Service St George Womens Housing Inc Western NSW Community Legal Service St George Youth Services Inc Western Suburbs Haven Inc St Marys Area Community Development Project Inc Western Sydney Community Forum St Michael’s Family Centre Western Sydney Drug & Alcohol Resource St Vincent de Paul Society - Amelie House Centre Inc St Vincent de Paul Society - State Council Western Sydney Intellectual Disability Support St Vincent de Paul Society - Sydney Westir Ltd Stanford House Inc Westside Community Centre Stepping Out Housing Program Wimlah Refuge Stroke And Disability Information Windgap Foundation Limited Sutherland Shire Carer Support Service Wise Employment Sutherland Shire Family Services Inc Wollongong West Street Centre Sutherland Shire Information & Community Services Wollongong Women’s Centre Sydney Food Fairness Alliance Wollongong Women’s Housing Sydney Legacy Women in Prison Advocacy Network SydWest Multicultural Services Inc Women’s & Girls’ Emergency Centre

NCOSS members and affiliates Tablelands Community Options Women’s Activities & Self Help House Taldumande Youth Services Inc Women’s Centre Albury-Wodonga Inc Talinga Community Service Women’s Electoral Lobby NSW Inc Tamworth & Oxley Community Activities Network Women’s Health NSW Tanderra Women’s Refuge Women’s Housing Company Ted Noffs Foundation Women’s Shelter Armidale Inc Temora HACC Centre Woodbine Neighbourhood Centre Tenants’ Union Of NSW Co-op Ltd Woodrising Neighbourhood Centre The Cottage Woodville Community Services Inc The Cottage Family Care Centre Workers’ Health Centre The Hills Community Aid & Information Service Woy Woy Youth Cottage The Junction Neighbourhood Centre Wyong Community Transport The Station Drop-In Centre Wyong Neighbourhood Centre Inc Tomaree Neighbourhood Centre Inc Yawarra Meamei Womens Group Toukley Neighbourhood Centre Youth Accommodation Association Toukley Women’s Refuge Youth Action & Policy Association - Surry Hills TransCare Hunter Ltd Youth Angle Inc TRI Community Exchange Youth Off The Streets Tumut Regional Family Services Inc Youth Solutions TURSA Employment And Training Tweed Valley Early Childhood Intervention Service Inc Affiliated organisations - 88 Ulladulla & Districts Community Resources Centre ACT Government & Assembly Library United Way Sydney Affirm Organisational Development & Training UnitingCare Children, Young People & Families Age Communications UnitingCare Children’s Services Ashfield Municipal Council UnitingCare NSW ACT Australian Services Union (NSW) Veritas House Inc Bankstown City Council Vincentian Social Action Centre Bega Valley Shire Council Volunteers for Palliative Care Inc Blacktown City Council Wagga Women’s Health Centre Blue Mountains City Council Walgett Aboriginal Medical Service Co-op BRC Recruitment Pty Ltd Walla Mulla Family & Community Support Broken Hill City Council War Widows’ Guild of Australia NSW Ltd Building Better Boards Watershed Drug and Alcohol Recovery and Burwood Council Education Centre Camden Council Waverley Action for Youth Services (WAYS) Campbelltown City Council Waybridge Ministries Inc We Help Ourselves NCOSS Annual Report 2009-10

Page 40 NCOSS members and affiliates

Campbelltown TAFE Library The Greens Canterbury City Council The Hills Shire Council Central Sydney GP Network Ltd Tweed Shire Council Charles Sturt University University of New South Wales City of Ryde University Of Technology - CACOM City Of Sydney Council Warringah Council Community Services - Broadmeadow Waverley Council Community Services - Far North Coast Waverley Municipal Library Cooma Monaro Shire Council Westwood Spice Department Of Community Services - Orange Wollondilly Shire Council Department Of Parliamentary Services Wyong Shire Council Department of Premier and Cabinet - North Coast Yarrawonga District Health Service Disability Professionals Pty Ltd Energy & Water Ombudsman NSW Individual members - 64 Enhancing Community Business Eurobodalla Shire Council Global Advantge Pty Ltd Gosford City Council Great Lakes Council Hawkesbury City Council Housing NSW - Orange Hurstville City Council Institute For Sustainable Futures Kempsey Shire Council Kiama Municipal Council Kogarah City Council Ku-Ring-Gai Council Lake Macquarie City Council Landcom Legal Aid NSW Leichhardt Municipal Council Liquor Hospitality & Miscellaneous Union Lismore City Council Local Government & Shires Association Maitland City Council

Marrickville Council NCOSS Annual Report 2009-10 Mosman Municipal Council Muswellbrook Shire Council National Tertiary Education Union North Sydney Council NSW Ombudsman Community Services Division NSW Teachers Federation Office Of Fair Trading Parramatta City Council Parramatta City Council CSDU Penrith City Council Public Service Association Of NSW Queanbeyan City Council Randwick City Council Rockdale City Council Shellharbour City Council Shoalhaven City Council Singleton Council South Eastern Sydney & Illawarra Area Health South West Sydney Area Health Service Southern Councils Group - Community Care Programs St George College of TAFE St Lawrence & Associates Consulting Services Sutherland Shire Council Sydney Institute Of Technology Ultimo TAFE TAFE NSW - Illawarra Institute

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