Charter Hall for the FUTURE Sustainability Report July 2017 – June 2018
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Charter Hall FOR THE FUTURE Sustainability Report July 2017 – June 2018 1 Shelley Street, Sydney Our Eco Building Enabling Our GRI Assurance About Approach Innovation Communities Wellbeing Performance Statement Charter Hall Charter Hall Sustainability Report July 2017 – June 2018 Contents 01 02 03 04 05 06 07 08 About Our Eco Building Enabling Our GRI (Global Assurance Charter Hall Approach Innovation Community Wellbeing Performance Reporting Initiative) Statement 04 20 25 31 37 42 76 85 A Message from Sustainability Environmental Community and Creating Healthy Memberships General Standard Assurance David Harrison Governance Performance Social Cohesion Spaces and and Awards Disclosures Statement Environments 06 22 26 31 44 78 About Our Sustainability Resilience Inclusive 38 Asset Ratings Topic–specific This Report Strategy Spaces Responsible and Certifications Disclosures 27 Supply Chain 07 Case Study: 33 56 Who is Taking logistics Case Study: 39 People Charter Hall? to new levels FlexiSpaces Case Study: Data meeting Ritualize inspires 09 28 customer needs healthy new habits 63 Our People Case Study: Environmental Journey to 70% 34 40 Data waste diversion Case Study: Case Study: 12 Taking Two Good Our journey to Stakeholder to the people attaining WELL Engagement certification 17 Material Topics 2 About Charter Hall 1 Charter Hall offices,1 Martin Place Sydney Our Eco Building Enabling Our GRI Assurance About Approach Innovation Communities Wellbeing Performance Statement Charter Hall Charter Hall Sustainability Report July 2017 – June 2018 Introduction A Message from David Harrison Managing Director and Group Chief Executive Officer At Charter Hall, sustainability and community are This year, we have experienced the impacts of energy fundamental to everything we do. As one of Australia’s pricing on our operations, and the challenges that leading property groups, with a total managed property increasing energy costs pose to both our business portfolio of $23.2 billion (at 30 June 2018) and post and our tenants. In response, we are working to secure balance increasing to $26.8 billion, we believe in our energy pricing by investing in renewable energy leaving a positive legacy. and providing more energy efficient buildings for our tenant customers. We know sustainability is important for our stakeholders, from investors and tenant customers to communities we Across our office, industrial and retail sectors, we operate in, and we are conscious that our business needs have now invested in 2,456kW of solar PV installations, to grow sustainably, in terms of investor returns as well generating over 3,670MWh of electricity per annum. as our operational and development footprint. This is enough energy to power 245 homes. In FY18, this included our retail portfolio’s first solar investment In FY16/17 we set ourselves carbon reduction of a 250kW PV system at our Singleton Shopping targets and we adopted the Science Based Targets Centre and we are now investigating the expansion of methodology. This year, we identified our current and this renewable footprint across the retail portfolio. We projected emissions, and drafted our pathway to achieve will continue to work in partnership with our customers our carbon reduction targets to 2025 and a pathway to to expand the energy efficiency and renewable footprint our aspiration of net zero emissions. of our entire portfolio, resulting in mutually beneficial We also commenced the preparation of climate outcomes for both our customers and our business. change adaptation plans across our office, retail and industrial portfolios, to build the resilience of our assets and operations in preparation of potential climate change impacts. 4 Our Eco Building Enabling Our GRI Assurance About Approach Innovation Communities Wellbeing Performance Statement Charter Hall Charter Hall Sustainability Report July 2017 – June 2018 Introduction Continued Charter Hall is proud to have maintained Australia’s We believe that our people are our greatest asset largest Green Star footprint, which continues to grow and I am particularly proud of our Melbourne and as our office and industrial developments seek and Perth offices achieving the WELL Certified™ Silver In FY18, achieve Green Star ratings. Our alignment with highly Interiors rating from the International WELL Building regarded industry rating systems ensures that we Institute. This rating, the first WELL rating in Western “ are constantly improving the operational efficiency Australia and the first Interiors rating in Victoria, our employee of our buildings, benefiting both our customers and reflects our desire to provide the best possible the environment. I am pleased to note that our focus environments to foster engagement, improve on higher energy efficiency has resulted in our office productivity and enhance wellbeing. portfolio achieving an increase to 4.6 Star NABERS volunteering Innovation has also played a prominent role in our Energy weighted average rating and our retail portfolio business this year, as we recognise that the workplace increased to a 3.9 Star weighted average rating. These and our industry is constantly evolving and changing. improvements put us firmly on track to achieve our goal more than doubled.” We have invested in a range of programs to address of a 5 Star NABERS Energy weighted average by 2025. emerging challenges and keep our workforce inspired Since FY17, we have supported our communities and engaged. This innovative spirit was recognised when to address social issues through our Pledge 1% Charter Hall, the only AREIT, was named in the ASX 200 commitment. In FY18, our employee volunteering top 20 most innovative companies in 2018, as rated by more than doubled, with 81% of our people volunteering innovation consultants, Collective Campus. to support a wide range of community initiatives, from Through our sustainability approach, we are creating working with the homeless, to building solar lights a resilient portfolio that creates great work spaces and and participating in programs that support victims experiences now and into the future. of domestic violence. Creating community spaces within our assets has remained a focus, giving us new opportunities to provide services to our tenants and more broadly the communities we operate in. Our Pledge 1% initiative has continued to expand with some of our larger developments creating employment programs and charity partnerships that address the needs of the David Harrison surrounding communities. Managing Director and Group Chief Executive Officer We recognise that human rights and modern slavery are global issues, material to business and the community alike. In FY18, we prepared our Human Rights Policy and sought to better understand the potential human rights and modern slavery issues that may exist throughout our supply chain and operations. This will form part of our human rights framework. 5 Our Eco Building Enabling Our GRI Assurance About Approach Innovation Communities Wellbeing Performance Statement Charter Hall Charter Hall Sustainability Report July 2017 – June 2018 About This Report We publish our sustainability report Scope External assurance annually to share insights and data about This is our seventh annual sustainability report, and it Charter Hall commissioned Deloitte Australia to provide covers the business activities of the Charter Hall Group assurance across a selection of our FY18 non–financial the environmental, social and economic within Australia for the financial year ending 30 June performance metrics. This included reasonable assurance challenges facing our business, and the 2018 (FY18). General disclosures about our policies and for our energy consumed and emissions produced data, and approach relate to Charter Hall Group and its managed limited assurance across other environmental and people way in which we respond to these issues funds. In alignment with our structure and approach to data within this report. Our assurance statement can be in our business activities, while also sustainability management, specific disclosures in relation viewed here. to management’s approach may be at a Group level or delivering sustainable growth. broken down by asset class–office, industrial, retail–with Global Reporting Initiative environmental performance data broken down by fund This report has been prepared in accordance with the where appropriate. GRI Standards: Core option. For further details about our We comply with applicable environmental standards and performance against GRI disclosures, please refer to the regulations and report our greenhouse gas emissions and GRI index. energy use annually under the National Greenhouse and Energy Reporting Act (NGER) 2007. Unless otherwise stated, environmental data in this report pertains exclusively to the assets and activities within Charter Hall’s operational control, as defined by NGER, and does not include data for entities outside the organisation (e.g. tenants, suppliers, contractors). Financial information contained in this report is based on Charter Hall Group’s Securityholder Review and Annual Report for the year ended 30 June 2018 (FY18), unless otherwise stated. This report also contains content and data specific to Charter Hall Retail REIT (ASX: CQR) and Charter Hall Long WALE REIT (ASX: CLW), along with our unlisted funds. WE WELCOME YOUR FEEDBACK For comments or questions regarding this report, or our sustainability approach in general, please email [email protected] The Den, Charter