2019 Fact Book Kroger at a Glance KROGER FACT BOOK 2019 2 Pick up and Delivery Available to 97% of Custom- Ers
2019 Fact Book Kroger At A Glance KROGER FACT BOOK 2019 2 Pick up and Delivery available to 97% of Custom- ers PICK UP AND DELIVERY 2,270 AVAILABLE TO PHARMACIES $122B AND ALMOST TOTAL 2019 SALES 262 MILLION 97% PRESCRIPTIONS FILLED OF CUSTOMERS 33 OF NEARLY WE COVER 44 500,000 493 ASSOCIATES MILLION DISTRIBUTION COMPANY-WIDE 35 CENTERS MEALS DONATED THROUGH FOOD 100 FEEDING AMERICA PRODUCTION FOOD BANK PARTNERS PLANTS ARE ZERO WASTE 35 STATES 2.3 MILLION 1,989 TONS OF WASTE & THE DISTRICT PICK UP 1,567 LOCATIONS DIVERTED OF COLUMBIA SUPERMARKET FROM LANDFILLS FUEL CENTERS 101MILLION POUNDS OF FOOD 2,757 RESCUED SUPERMARKETS & 2.2 MULTI-DEPARTMENT STORES 11M RECOGNIZED AMONG THE BILLION CUSTOMERS $205M KILOWATTS IN THE WALL STREET JOURNAL IN 2019 DONATIONS OF ELECTRICITY DIVERSITY AND INCLUSION RANKING TO END HUNGER FOR S&P 500 COMPANIES IN OUR COMMUNITIES SAVED TOP 20 DAILY COMPANIES KROGER FACT BOOK 2019 Table of Contents About 1 Overview 2 Letter to Shareholders 4 Restock Kroger and Our Priorities 9 Redefine Customer Expereince 10 Partner for Customer Value 21 Develop Talent 30 Live Our Purpose 34 Create Shareholder Value 37 Company Financial Metrics 45 Appendix 52 KROGER FACT BOOK 2019 ABOUT THE KROGER Fact Book This Fact Book provides certain financial and by words such as ‘‘achieve,’’ ‘‘believe,’’ economic growth; changes in inflation or operating information about The Kroger Co. ‘‘committed,’’ ‘‘continue,’’ ‘‘deliver,’’ ‘‘effect,’’ deflation in product and operating costs; stock (Kroger®) and its consolidated subsidiaries. ‘‘future,’’ ‘‘growth,’’ ‘‘imperative,’’ ‘‘may, ‘‘plan,’’ repurchases; our ability to retain pharmacy It is intended to provide general information ‘‘reinventing;’’ ‘‘result,’’ ‘‘strategy,’’ ‘‘strong,’’ sales from third party payors; consolidation in about Kroger and therefore does not include ‘‘sustainable,’’ ‘‘transform,’’ ‘‘trend,’’ ‘‘vision,’’ and the healthcare industry, including pharmacy the Company’s consolidated financial ‘‘will,’’ as well as similar words or phrases.
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