Next Generation Solution Designer

WEBSPHERE PORTAL GURU a division of royal cyber

Authorized

® Training

IBM WebSphere Portal software provides a composite application or business mashup framework and the advanced tooling needed to build flexible, SOA- based solutions, as well as the unmatched scalability required by any size organization. IBM WebSphere® Portal provides a single access point to web content and applications, while delivering differentiated, personalized experiences for each user. It supports workflows, content management, simplified usability and administration, open standards, security, and scalability. These capabilities provide an exceptional web experience to help you become a social business. Delivers exceptional web experiences by using Web 2.0 technologies. Extend your business assets by creating and deploying custom-branded, market-driven solutions comprised of existing and net-new business assets.

Enhanced IBM WebSphere Portal software offerings include:

• IBM WebSphere Portal Server — IBM WebSphere Portal Server software is the foundation for the WebSphere Portal family of solutions.

• IBM WebSphere Portal Enable — IBM WebSphere® Portal Enable software includes all the features of WebSphere Portal Server plus enhancements that help users get the information they need in the context of the tasks they are doing via integrated Web content management, document libraries and advanced portal search.

• IBM WebSphere Portal Extend — IBM WebSphere® Portal Extend includes all the robust features of WebSphere Portal and WebSphere Portal Enable, and adds services for collaboration and electronic forms.

• IBM WebSphere Portal Express — WebSphere Portal Express can help your small and midsize business, or large department, easily deploy and customize Web sites, achieving faster time to value. It offers application integration, document management, web content management and collaboration capabilities in a single, easy-t o -deploy solution as well as popular social capabilities, including blogs, wikis, tagging and ratings, as well as an updated configuration wizard and enhanced analytics support.

• IBM WebSphere Portlet Factory — With its innovative tools and technology, IBM WebSphere Portlet Factory Version 7.0 software speeds and simplifies application development, making it easier to create, customize, deploy, maintain portlets, widgets, and web and rich clients.

Powerful IBM accelerators for WebSphere Portal Services — Royal Cyber provides following services to its clients: • IBM Business Process Accelerator — incorporates electronic forms, Designing and Portlet development workflows and portlets to accelerate process automation, speeding time to WebSphere Portlet Application using IBM Portlet API and JSR 168 value. Development Portlet APIs • IBM Content Accelerator — brings simplified, yet powerful online Web Performance Tuning of WebSphere content creation and management to business users, improving WebSphere Portal Infrastructure Portal, DB2 and Operating System productivity and helping keep Web content accurate, up to date and easy to find. WebSphere Portal Administration Lotus Domino & Lotus Sametime &Troubleshooting Integration with WebSphere Portal • IBM Dashboard Accelerator — helps organizations reach performance data wherever it resides, delivering it as real-time key performance WebSphere Portal Configuration & Lotus Quicker Services for indicators (KPIs) via personalized, portal-based dashboards. Migration WebSphere Portal

• IBM Collaboration Accelerator — transforms your WebSphere Portal WebSphere Portal Maintenance Integrating WebSphere Portal with software into an interactive platform, providing more effective and cost- and Support WebSphere Process Server efficient ways of accessing information, sharing ideas and working Business Value Assessment for Database Migration to the latest together Portals version or any other DBMS Themes & Skins Development for • IBM Mashup Accelerator — provides an easy-to-use business mashup IBM Web Content Management platform, supporting line-of-business assembly of dynamic situational Website Branding applications—with the management, security and governance capabilities Integration of various Web Content Installation on Windows/Linux/Unix Management Systems into IT requires (AIX) Environments WebSphere Portal • IBM Mobile Portal Accelerator — adapts content for mobile devices Tivoli Access Manager for based on specific device characteristics and capabilities, enabling IT to WebSphere Portal Server enhanced security of your “write once” and render personalized Web content quickly across more deployment than 6,000 mobile device types eBusiness Portal WebSphere Portal Integration with Composite Applications • IBM Self-Service Accelerator — helps increase user satisfaction and Lotus Domino Development improve overall efficiency by providing users direct and simplified self- service access to personalized information and transactions

Royal Cyber

Royal Cyber is a Premier IBM Business Partner, IBM Authorized Trainer for WebSphere, Microsoft Gold Certified Partner serving Fortune 1000+ companies since 1997. Since our humble beginning from Illinois USA, we now have offices in Canada, UK, South Africa, Kingdom of Saudi Arabia, UAE, and Australia.

Royal Cyber provides following services that stand out of others:

• To offer cutting edge IT services globally. • Help organizations both in Public and Private sector to improve and modernize their services. • Supplementing organization’s skill set with team augmentation. • On-site resource deployment. • Improved Return-on-Investment (ROI) by taking projects offshore.

Training Services

• Develop Websites Using IBM Workplace Web Content Management 6.0 WP440

• IBM WebSphere Portlet Factory V6.0.1 Developer Fundamentals WP410

• IBM WebSphere Portal V6.1 System Administration 1 and 2 Updated WP731

• IBM WebSphere Portlet Factory V6.0.1 Advanced Developer Topics WP510

• IBM WebSphere Portal V6.1 System Administration 1 – Updated WP711

• Using IBM Websphere Dashboard Framework 6 WP520

• IBM WebSphere Portal V6.1 System Administration 2 – Updated WP721

• IBM WebSphere Portal V6.1 Application Development 2 – Updated WP621

Company Overview ARAMARK Case Study ARAMARK is a leader in professional services, providing award-winning food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. It has been ranked #1 in the 2011 Fortune Magazine as the “World’s Most Admired Companies”. Aramark keenly addresses issues that matters to its clients, customers, employees and local communities.

Business Needs With Aramark business becoming more competitive by the day, the service company needed to position itself for the future. This involved incorporating disparate systems and process fragmentation across different businesses and locations that prevented the company from realizing all of the underlying synergies.

Aramark required service and support for the following: • Portlet development using IBM WebSphere Portlet factory based on JSR-286 • IBM WebSphere Portal infrastructure migration from version 6.1 to 7.0. • Rework on existing IBM Web Content Management. • Portlet for Recipe Management.

• Work with IBM Cognos and its integration with Aramark Portal Servers. • A set of tools needed for robust monitoring.

IBM Lotus Web Content Management Remediation Aramark WCM was redesigned, including WCM implementation, redesign of WCM Portlets, Workflows, Support and Monitoring and WCM rendering. Providing 24/7 support for multiple projects of IBM IBM Cognos WCM development, deployment and monitoring. • Installation and configuration of Cognos for Aramark with LDAP integration. • Configuration of Single Sign-On with IBM WebSphere Portal. Business Benefits • Installation and configuration Cognos Portlets on Aramark Portal servers. • Savings in million of annual operating cost. • Multi-page Portlet development on Cognos API's by using IBM® WebSphere Portlet Factory. • Improved decision-making through • Recipe Management Portlet with IBM WebSphere Portal. increased transparency across business • SOA Architecture development for support. units • Robust integration capabilities with enterprise applications and data. • Reduction of interfaces • Automatic integration with WebSphere Portal. • • Development of multiple Portlets variations from a single code base. Improved ability to share and implement best practices across the enterprise. • Automation of frequently occurring development tasks.

Solution Royal Cyber, an IBM Premier Business Partner helped Aramark undertook a massive consolidation of its business systems, which made possible the complete redesign and standardization of its business processes across all business units. Royal Cyber’s implementation of Web Portal solutions based on WCM/IBM WebSphere Portal software while taking advantage of IBM WebSphere Portlet Factory that resulted in significant savings, increased productivity, and access to relevant data, ability to make more intelligent decisions and improved service. Following are the detail involved in implementation.

Migration to IBM WebSphere Portal 7.0 Migration of existing Aramark IBM WebSphere Portal infrastructure from version 6.1 to 7.0.

Portlet enhancement for Aramark Distributors Aramark deals with number of distributors for their different businesses. This requires them to maintain details about the distributors, their orders statuses, payments, invoices etc. The Distributor Portlet helped Aramark consolidate all that information under one web page giving an up to minute status, which helps in making the right decisions that increases productivity and maintaining good relationships.

Dawn group is a leading Newspaper and media company of Pakistan. Group Case Study Business Needs

• Become a leading news portal • Increase in Growth and Satisfaction reader and viewers. • Reduction of operational cost.

Business problem

In the beginning Dawn.com had a low profile website built on HTML with static pages supporting only content and images. With the increase of online readers they started facing problem of system crashes and site unavailability at peak hours or when breaking news occurs then the number of access goes beyond the system limit which resulted in its clogging. Readers were not pleased with unavailability of news, likewise the database was also growing very fast stretching the limits of the infrastructure at that time. This drove them to look for a solution that would cater to their present needs as well as to their future growth.

The main goal was not just to improve the efficiency of the Dawn media portal but to build a website based on international standard that will give its readers a better experience.

Solution The Company’s goal was accomplished with a reader Portal offering a rich user interface and expanded services comprising an umbrella for all the products of within one Single Portal.

Royal Cyber Inc, deployed Web Sphere Portal, Web Content Manager, and IBM DB2 for Dawn.com to deliver an online reader Portal that would provide interactive user interface with rich experience. Users have the option for browsing different medium of products from TV, City FM 89, E-paper, Readers-specific branding, weather forecast Alerts, Prayers, RSS, stock, Forex, live reporting, and a streamlined process for publishing news content and images live.

After deployment of IBM WebSphere Portal the increase in online access was apparent with the ability to entertain 100,000 users to browse in a second. The Group has seen an increase in overall traffic at Dawn.com and its affiliated website because they are able to cater at the surge of web site access at the time of breaking News without any system crashes and error messages and offer these improved services. In the meantime IBM DB2 has enabled the company database to store the information securely.

Within a month’s time, with the help of their new portal, they have increased the number of users with Dawn.TV, City FM 89, Epaper, Spider monthly Internet magazine, and now they have publishing their famous young world on Dawn.com for E-Reading. The company was able to bring these new surfers on board faster during the brief beta period.

In February 2009, they went live to all of their readers. IBM WebSphere Portal enabling them to offer unique self-services features to their customers. Readers will be able to access their favorite articles, blogs, programs, live newsfeed, and RSS feeds. With this system Dawn media group can be used for the polling option very effectively for any issues being faced by the masses being it social, political or economical with greater user interaction hence, serving the greater good of society efficiently.

Outcome: Improved ROI Our valued customer have witnessed massive increase in their revenue growth through higher advertising expenditure on e-advertising as compared to paper or TV. Dawn group revenue has grown considerably through online advertising with major brands making IBM WebSphere Portal a very profitable investment.

Client Background Dawn Media group is the Oldest and biggest Media group in Pakistan. Following is a list of publications, produced and owned by the group • Dawn : its flagship Newspaper. • The Star : Pakistan's most popular evening newspaper. • Herald : current affairs monthly. • Spider : monthly Internet magazine. • Aurora : bimonthly marketing and advertising. • Dawn News Channel: Pakistan’s first 24-hour English News channel. • FM89 : Radio Station.

Royal Cyber Clients

Email Information Desk Technical Support

[email protected] [email protected] for more info

55 Shuman Blvd, Naperville, IL 60540, USA.

Web http://www.royalcyber.com/

Call +1.630.355.6292

IBM © Copyright IBM Corporation 2012 IBM Global Services Route 100 Somers, NY 10589 U.S.A. Produced in the United States of America 08-10 All Rights Reserved IBM, the IBM logo, ibm.com, Lotus®, Rational®, Tivoli®, DB2® and WebSphere® are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at ibm.com/legal/copytrade.shtml Other company, product and service names may be trademarks or service marks of others. The information contained in this documentation is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this documentation, it is provided “as is” without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this documentation or any other documentation. Nothing contained in this documentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM (or its suppliers or licensors), or altering the terms and conditions of the applicable license agreement governing the use of IBM software. This document illustrates how one organization uses IBM products. Many factors have contributed to the results and benefits described; IBM does not guarantee comparable results elsewhere.