DIRECTORY OF CALL CENTERS IN LEBANON 2018 BACKGROUND
This directory will provide you with basic information on the call centers available in Lebanon. It aims to provide companies and investors wishing to outsource their activities to specialized centers in Lebanon with accurate and relevant information for a successful business partnership. The basic scope of information in this directory covers contact information, area of expertise, number of employees, and languages.
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2 3 CALL CENTERS
CALL CENTER INTERNATIONAL E2M CONTACT CENTER
tDate of Establishment: 2009 tDate of Establishment: 2009 t4FSWJDFT"SFBPGFYQFSUJTF4BMFTBOE.BSLFUJOH $VTUPNFS$BSF t4FSWJDFT"SFBPGFYQFSUJTF$VTUPNFS3FMBUJPO.BOBHFNFOU 'SPOUFOEBOE t/PPG&NQMPZFF250 #BDLFOE$VTUPNFS4FSWJDF 5FMFNBSLFUJOH 5FMFTBMFT -FBE(FOFSBUJPO tLanguages: &OHMJTI 'SFODI "SBCJD %BUBQSPmMJOH $VTUPNFSTBUJTGBDUJPO .BSLFUTFHNFOUBUJPO 4VSWFZT t$POUBDU1FSTPO+PTFQI0CFJE (FOFSBM.BOBHFS t/PPG&NQMPZFF/" t"EESFTTOE'MPPS #PUSZT#MEH .BJO3PBE #BUSPVO -FCBOPO tLanguages: &OHMJTI 'SFODI "SBCJD ,VSEJTI %FWFMPQFST5PXFS/FX+EFJEJ4U UIBOEUInPPST #FJSVU -FCBOPO t$POUBDU1FSTPO3PZ5BOJPT $POUBDU$FOUFS%JSFDUPS t1IPOF t"EESFTT$&5#VJMEJOH (SPVOE'MPPS 4FDUPSo4U t'BY "M.PVOUB[BI#FJU.FSZ#FJSVU -FCBOPO t&NBJMKPFPCFJE!DDJOUMDD t1IPOF t$PNQBOZTXFCTJUFwww.ccintl.cc t'BY t&NBJMJOGP!FNPCJMFPSH t$PNQBOZTXFCTJUFwww.e2mobile.org
CAPITAL OUTSOURCING ICC (INTERNATIONAL COMPUTER & COMMUNICATION tDate of Establishment: 2006 t4FSWJDFT"SFBPGFYQFSUJTF#10 *50 SYSTEM) t/PPG&NQMPZFF tDate of Establishment: tLanguages: &OHMJTI 'SFODI "SBCJD t4FSWJDFT"SFBPGFYQFSUJTF$PNQVUFS)BSEXBSFBOETPGUXBSFEFWFMPQNFOU t$POUBDU1FSTPO.BSJP4BSBEBS 4BNFS)BOOB$IBJSNBO$&0 TPMVUJPOT5SBEJOHNBJOUFOBODF 614TZTUFNT *OGPSNBUJPO5FDIOPMPHZDPOTVMUBOUT t"EESFTT$IBSMFT.BMFL"WFOVF "DISBmFI #FJSVU -FCBOPO t/PPG&NQMPZFF t1IPOF tLanguages: &OHMJTI 'SFODI "SBCJD t'BY t$POUBDU1FSTPO#VTISB*UBOJ*TTB (FOFSBM.BOBHFS t&NBJMTBNFSIBOOB!DPDPN t"EESFTT+OBI &NCBTTJFT4USFFU ,BXUIBSCMEH#FJSVU -FCBOPO t$PNQBOZTXFCTJUFwww.c-o.com 4JO&M'JM )JCSJ#VJMEJOH SEnPPS #FJSVU -FCBOPO t10#PY #FJSVU-FCBOPO t1IPOF t'BY t&NBJMCVTISBJ!JDDDPNMC t$PNQBOZTXFCTJUFwww.icc.com.lb
4 5 MIDEAST ASSISTANCE INTERNATIONAL SAL TELEPERFORMANCE
• Date of Establishment: 2001 • Date of Establishment: 2000 • Services & Area of expertise: Assistance Services, Call Center and Customized CRM • Services & Area of expertise: Sales and Marketing, Customer Care, CRM Solutions and Crisis Management Plans for the Medical and travel assistance sectors support, with expertise in visa application and biometric data collection services, • No. of Employee: 42 • Languages: Arabic, English, French, Farsi, German, Spanish, Portuguese, Italian • No. of Employee: 250 • Contact Person: Habib Aoude, Managing Director • Address: Tohme Bldg. 955A, 3rd Floor, Near Le Mall, MTV Naccache Road, • Languages: English, French, Arabic Dbayeh, Lebanon • Contact Person: Wadad Karam, General Manager • Phone: +961 4 548300 / +961 3 658547 • Address: Sin El Fil, Beirut Echocard Street, Agility Building • Fax: +961 4 548301 • P.O.Box: 11-731 • Email: [email protected] / [email protected] • Phone: 961 1 511422 - 961 3 833695 • Company’s website: www.mideast-assistance.com • Fax: 961 1 511426 • Email: [email protected] - [email protected] • Company’s website: www.teleperformance.com
SMART SOURCE TELESUPPORT INTERNATIONAL
• Date of Establishment: 2010 • Date of Establishment: 2002 • Services & Area of expertise: Sales and Marketing, Customer Care, Technical • Services & Area of expertise: Customer Care, Sales and Marketing, Support, Transaction Processing, Finance and Accounting, CRM consulting Market Research, Business Development and Customer Survey. (HR, strategic planning,.process support, technical support) • No. of Employee: 111 • No. of Employee: 40 • Languages: English, French, Arabic • Languages: English, French, Arabic • Contact Person: Majid Khoury, Founder and CEO • Contact Person: Tony Mouawad, General Manager • Address: Narymane Chalouhi Bldg, 3rd Floor, Sin El Fil Blvd, Beirut, Lebanon • Address: Plaza Center, Block D, Bsalim Main Road, Jal El Dib • Phone: 961 1 500404 - 961 70 252629 • P.O.Box: 17-5002 Beirut, Lebanon • Fax: 961 1 500454 • Phone: 961 4 727700 - 961 71 401117 • Email: [email protected] • Fax: 961 4 723015 • Company’s website: www.smartsource.me • Email: [email protected] - [email protected] • Company’s website: www.telesupport-int.com
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