iCloud – History & Services Dr. Leon Chapman 1 iCloud History & Services Apple ID & Accounts Overview Online Backup Services Cloud Storage & File Sharing 2 Off-Site Backup? File storage? iCloud – What is File transfer? it? Sync? File Sharing? 3 The service provides its users Was launched with means to store data such on October 12, as documents, photos, and 2011. music on remote servers for download to iOS, macOS or Windows devices, to share A Cloud and send data to other users, iCloud Storage & and to manage their Apple (https://en.wikipedia.org/wiki/ICloud) devices if lost or stolen. cloud computing service The service also provides the means to wirelessly back up iOS devices directly to iCloud. 4 iCloud (Continued) (https://en.wikipedia.org/wiki/ICloud) • It replaced Apple's MobileMe service ➢acting as a data syncing center for ❖ email, contacts, calendars, bookmarks, notes, reminders (to-do lists), iWork documents, photos and other data 5 One of Apple's Beginning in In 2016, Apple iCloud data 2011, iCloud is signed a deal centers is based with Google to located on Amazon Web use Google in Maiden, Services and Cloud North Carolina, Microsoft Platform for Where is US. Azure. some iCloud service. iCloud located? (https://en.wikipedia.org/wiki/ICloud) (In 2014, Apple acknowledged that encrypted iOS files are stored in Amazon S3 and Microsoft Azure). 6 An iCloud account, iTunes account and Apple ID are all the same thing • You should have a single Apple ID & PW for all of them • Each user should have their own Apple ID & PW What is iCloud Account the • Typically refers to the Apple ID that is used for iCloud services, such as backup and syncing documents and settings between apps iCloud • In iOS, Settings → Accounts & Passwords → iCloud account? iTunes Account • The Apple ID that you use to purchase downloads from the iTunes, iBooks and App Stores and what syncs your iTunes Match songs, if you use that service • In iOS, Settings → iTunes & App Stores → Apple ID 7 • iCloud securely & safely stores & updates across all your devices • Photos • Documents iCloud • Videos • Apps & More 8 iCloud Photo Library • When iCloud Photo Library is turned on • All photos & videos taken on iPad or iPhone are uploaded to iCloud & synced to devices • Frees space on iPhone or iPad • iCloud Photo Sharing makes it easy to share your photos and videos • Organization by Moments, Collections & Years across devices 9 Securely store all files in iCloud & can access from all your devices iCloud • iPhone / iPad using new Files app • Mac Drive & • PC Files • iCloud.com app Invite friends to view, download or work on a file 10 iCloud is Apple's iCloud Drive lets cloud-storage you save files and subscription app data to iCloud service iCloud iCloud Drive is like Available for iOS an external hard devices, Macs, and Drive disk in the sky Windows PCs Lets you access all Keeps your of your files and files/folders up to data from any date across your device devices 11 iCloud iCloud Syncing 12 iCloud Backup & Restore • iCloud backs up your iOS devices each night when connected to Wi-Fi • Allows easy restore of information • When you get a new device (e.g.,iPad), restore old iPhone’s information from iCloud 13 iCloud – Find My iPhone • iCloud can help find your missing iPhone, iPad, iPod touch, Mac, Apple Watch or AirPods • You can track the location of your device • Can take actions to secure your data & personal information 14 If Apple uses third-party vendors to store your All your iCloud content — information like photos, documents, and • It is encrypt and never shares contacts — is encrypted the keys when sent over the Internet • Two-factor authentication and, in most cases, when helps to ensure that the stored on Apple’s servers important information in your account can only be accessed by you, and only with your devices iCloud Privacy & Security 15 It is Apple’s Password Manager Keeps Safari Website usernames & passwords, credit cards, Wi-Fi network iCloud information up to date across all devices Keychain Keeps accounts for Mail, Contacts, Calendar & Messages Internet accounts of Facebook, Twitter, Linkedin, etc are stored across all devices 16 iCloud Encryption (https://support.apple.com/en-us/HT202303) Encryption Data Notes In transit On server Calendars Yes Yes Contacts Yes Yes Bookmarks Yes Yes Notes Yes Yes Reminders Yes Yes A minimum of 128-bit Photos Yes Yes AES encryption iCloud Drive Yes Yes Backup Yes Yes Find My iPhone Yes Yes Find My Friends Yes Yes 17 iCloud Encryption (Cont.) Encryption Data In On Notes transit server All sessions at iCloud.com are encrypted with TLS 1.2. Any iCloud.com Yes N/A data accessed via iCloud.com is encrypted on server. Does not store data on iCloud. Data retrieved from other Back to My Mac Yes N/A computers is encrypted with TLS 1.2 while in transit. All traffic between your devices and iCloud Mail is encrypted with TLS 1.2. Consistent with standard industry practice, Mail Yes No iCloud does not encrypt data stored on IMAP mail servers. All Apple email clients support optional S/MIME encryption. • Transport Layer Security (TLS) is a protocol that provides privacy and data integrity between two communicating applications. • TLS evolved from Netscape's Secure Sockets Layer (SSL) protocol and has largely superseded it. 18 iCloud.com • Mail, Calendar, Contacts, Reminders, Safari. • iCloud keeps your Apple and third-party apps updated with the latest information on all your devices. • When you delete an email, add a calendar event, update a contact, or check off a to-do item, iCloud makes the changes everywhere. • Start surfing on your iPhone and pick up where you left off on your Mac or iPad — or vice versa. 19 iCloud Pricing • Monthly pricing ➢ 5GB: Free ➢ 50GB: $0.99 ➢ 200GB: $2.99 ➢ 1TB: $9.99 ➢ 2TB: $19.99 ➢ No annual plans available. 20 iCloud Pros • iCloud is the obvious solution to anyone who exclusively uses Apple. • In principle, it meets the Just Works criteria: ➢ activate it on all your devices, and you get easy access to all your data – ❖ from calendar, notes and photos through to iWork documents. • Your iOS devices also get automatically backed- up to iCloud at the flick of a virtual switch. • It requires no setup, no effort. ➢ You also have a big range of storage tier options than other services, from 50GB at the lower end to 2TB at the top end. 21 iCloud Cons • If you need the 1TB option, which is the most likely tier for those making substantial use of cloud storage, ➢ iCloud is a little more expensive than most competitors given that Apple offers no discounted annual subscription. • iCloud seems to suffer more outages than competing services, and can be glitchy. ➢ For example, it can take several minutes for a new file or edit on one device to show up on others. • Finally, iCloud is clunky to use from non-Apple devices. 22 Best Online Backup Services - 2018 • iDrive • Acronis True Image • SpiderOak One • SOS Online Backup • Backblaze • Carbonite • OpenDrive • MozyHome • Norton Online Backup 23 PC Mag Best Online Backup Services of 2018 (https://www.pcmag.com/article2/0,2817,2288745,00.asp) 24 Online Backup Service 25 Best Cloud Storage & File Sharing Services of 2017 • iDrive • SugarSync • SpiderOak One • Microsoft OneDrive • Google Drive – 15GB free • Apple iCloud Drive • Box (Personal) • Dropbox • Amazon Drive – Free picture storage with Amazon Prime 26 Best Cloud Storage & File Sharing Services of 2017 (https://www.pcmag.com/roundup/306323/the-best-cloud-storage-providers-and-file-syncing-services) 27 This is iCloud.com • Mail, Calendar, Contacts, Reminders, Safari. • iCloud keeps your Apple and third-party apps updated with the latest information on all your devices. • When you delete an email, add a calendar event, update a contact, or check off a to-do item, iCloud makes the changes everywhere. • Start surfing on your iPhone and pick up where you left off on your Mac or iPad — or vice versa. 28 iCloud – History & Services What questions do you have for me? 29.