Vo Volume 12, No. 3, 2009 lume 12, No. 3 Journal of Public Public of Journal Tr Brian Caulfield A Stated Preference Analysis of Real-Time ansp Margaret O’Mahony Public Transit Stop Information or Laura Eboli A New Customer Satisfaction Index for Gabriella Mazzulla Evaluating Transit Service Quality ta tion Ahmed M. El-Geneidy Bus Transit Service Planning and Operations in a John Hourdos Competitive Environment Jessica Horning Matthew H. Hardy Transit Response to Congestion Pricing Opportunities: Policy and Practice in the U.S. John Pucher Integrating Bicycling and Public Transport in North America Ralph Buehler Mario G. Beruvides The Concept of a Regional Maintenance Center James L. Simonton Natalie M. Waters Ean Ng Siva Chaivichitmalakul Cheng-Chu Chiu-Wei Pelin Z. Altintas Phil Nash 2009 Luis Barroso Paul Moon N C T R JOURNAL OF Public Transportation Volume 12, No. 3, 2009 ISSN 1077-291X TheJournal of Public Transportation is published quarterly by National Center for Transit Research Center for Urban Transportation Research University of South Florida • College of Engineering 4202 East Fowler Avenue, CUT100 Tampa, Florida 33620-5375 Phone: (813) 974-3120 Fax: (813) 974-5168 Email:
[email protected] Website: www.nctr.usf.edu/jpt/journal.htm © 2009 Center for Urban Transportation Research Volume 12, No. 3, 2009 ISSN 1077-291X CONTENTS A Stated Preference Analysis of Real-Time Public Transit Stop Information Brian Caulfield, Margaret O’Mahony ...............................................................................................1 A New Customer Satisfaction Index for Evaluating Transit Service Quality Laura Eboli, Gabriella Mazzulla ....................................................................................................... 21 Bus Transit Service Planning and Operations in a Competitive Environment Ahmed M.