COVID-19 CONDITIONAL MOVEMENT CONTROL ORDER (CMCO) IN FREQUENTLY ASKED QUESTIONS

S/N Question Answer Leaving Malaysia 1 The Malaysian government Under the CMCO, some restrictions of the MCO have been eased, has implemented a such as allowing the re-opening of certain businesses and Conditional Movement resumption of the economic sector. in Malaysia will Control Order (CMCO) still be allowed to leave during the CMCO period. However, since 4 May. What is the Singaporeans should be prepared for significant travel CMCO, and will inconveniences due to the travel restrictions. Singaporeans will not Singaporeans be allowed be able to re-enter Malaysia during the CMCO period. to leave Malaysia?

2 Will airports, flights, and Based on the current available information, airports and land land checkpoints remain checkpoints* will continue to operate during the CMCO period. open during the CMCO There are limited direct flights to Singapore from KLIA and KLIA2. period? Those leaving Malaysia are advised to plan their own transport arrangements and check directly with transport operators for any changes/cancellations.

[*Operating hours at the Bangunan Sultan Iskandar checkpoint in Bahru is 7am to 7pm daily.]

3 [UPDATED] I am a According to the Malaysian Ministry of Foreign Affairs, foreign Singaporean and I intend nationals who wish to return to their respective countries are to return to Singapore. Am required to comply with the following procedures: I allowed to travel across states to KL International a) Possess valid travel documents including passport and Airport (KLIA) / Causeway / airline ticket; and Second Link? b) Obtain written concurrence from the respective Diplomatic Missions. You may obtain such a letter by sending an e-mail to the Singapore High Commission in KL ([email protected]) or the Singapore Consulate-General in JB ([email protected]) with the following details of all travellers: full name(s) as per passport, date(s) of birth, passport number(s), date/period of travel, and mode of travel (flight/road).

c) A police permit is now required for interstate travel. The letter of travel passage issued by the High Commission and other supporting documents i.e a valid passport and flight itinerary (if travelling by air) must be provided.

The documents mentioned above are required to facilitate movement by road to the airport / border checkpoints.

4 I am a Singapore passport According to Malaysian Immigration authorities, if your social visit holder in Malaysia. My visit pass has expired, you will have up to 14 days after the CMCO is lifted pass will be expiring soon. to leave Malaysia directly without any penalties. You must have a Can I leave Malaysia? valid travel document to leave Malaysia.

If you intend to remain in Malaysia beyond this period, you must make an appointment to renew your visit pass at Jabatan Imigresen Malaysia (JIM) office as soon as possible within 14 days after the CMCO is lifted to apply for an extension. You may register for an appointment here:

Putrajaya Immigration HQ: http://powerq.my Other immigration offices: http://sto.imi.gov.my

For Social Visit Pass holders, JIM also requires a letter from the High Commission or Consulate-General to extend your visit pass. Please send an email with a copy of your passport biodata page and the page showing your expired social visit pass to:

Singapore High Commission in KL: [email protected] OR

Singapore Consulate-General in JB: [email protected] if you are in the state of Johor.

Please note that the granting of pass extension is the discretion of the Malaysian immigration authorities.

Entering Singapore 5 Will Singaporeans, As of 5 April 2359 hrs, anyone returning from Malaysia will be Singapore PRs, and required to serve a 14-day self-isolation at dedicated SHN Singapore long-term pass facilities. or permit holders, returning from Malaysia be subject to the 14-day Stay- Home Notice (SHN)?

6 Do I need to submit my As of 27 March 0900 hrs, all Singaporeans, Singaporean PRs and health information before Singapore permit holders returning to Singapore will have to submit entering Singapore? an online health declaration on the Singapore Immigration and Checkpoints Authority (ICA)’s website up to three days before arriving in Singapore.

7 Are foreigners who are As of 29 March 2359 hrs, all Singapore long-term pass holders will Singapore long term pass require an entry approval. This includes existing and In-Principle or permit holders allowed Approval holders of Long-Term Visit Pass, Student’s Pass, and Work to enter Singapore? Pass. Pass holders may enquire with ICA, Ministry of Education (MOE), or Ministry of Manpower (MOM) respectively.

Entering Malaysia 8 [UPDATED] Are With effect from 1 June, Singaporeans who are Malaysian PR/ who foreigners, including are spouses or children of and hold LTSVP / who are Singaporeans, allowed to approved MM2H holders can apply for entry into Malaysia. enter Malaysia during the Applicants will need to complete and sign a Letter of Undertaking, CMCO period? which needs to be presented during entry at immigration or flight check-in. The links and additional details can be found on the Malaysian High Commission in Singapore’s Facebook page. Singaporeans without these passes and need to enter Malaysia during the CMCO period may approach the Malaysian High Commission in Singapore to ascertain if they can enter.

As of 19 April, all foreigners will be required to bear the cost of the 14-day quarantine upon entry into Malaysia, with a minimum cost of RM150 per day.

Other Information 9 Who can Singaporeans High Commission of the Republic of Singapore in contact for urgent Consular assistance during Address: 209, Jalan Tun Razak, 50400 Kuala Lumpur the CMCO period? Tel: +60-3-2161-6277

Emergency Tel (after hours): +60-16-661-0400

The Consular Counter will provide limited consular services via prior appointment only. Please email us at [email protected]

Consulate-General of the Republic of Singapore in

Address: Suite 35.02, Level 35, Johor Bahru City Square Office Tower, 106-108, Jalan Wong Ah Fook

Tel: +60-7-226-5012

Emergency Tel (after hours): +60-19-791-1166

The Consular Counter will provide limited consular services via prior appointment only. Please email us at [email protected]

*Updated as of 1600 hrs, 31 May 2020