CONTENTS

VOLUME I

ADMINISTRATION CENTRAL LIBRARY SERVICES TECHNICAL SERVICES ATHENAEUM

1992

Director of the Library ...... • . . . . • . . . . . • ...... • . . . . • . . . . . • . . . . . • . . . . 1 Director's Office ...... • . . . . . • . • . • • • . . . • . • • . • . • . • . 9 Associate Director • ...... • ...... • . . • ...... • • . • • • . . • . . . • ...... • . . • . . . • 1 5 Accounting Office . • . • . . • . • . . • . . • • . • . • . . • • . . . . . • . . • . • • • . • • • . • • . • • • . . . • . • • 22 Building Staff • . • . . . . • . . . • . • • . • • • • . • • . . . . • . . . . • • . • . . • . . . . • • . . . . . • ...... • 2 7 INFORM . . . • . • . • . • . . • • . • . • . . . . • . . . • . • • . • • . . • . . . . • • . • . . . • • ...... • ...... 32 Interlibrary Loan . . . . • . • ...... • . . . . . • ...... 39 Personnel Office ...... • ...... • 44 Public Relations Office . • ...... • . . . • . . . . • • . . . . • • ...... 50

Chief of Central Library Services ...... • • . . . . • . . • . • . • • . • . . . • . . • • • . • • . . • • . . • . . . . 5 7 Subject Departments Art/Music/Films . • • • . • . . • ...... • ...... • ...... • ...... • . . 63 Business/Economics . . . • • . . . . . • • . . . . . • ...... • . • ...... • • • • . . • . • . . • . 77 Children's Services . . • . • . • . • • • ...... • ...... • . . . • . • . . • ...... • . . . . 84 Government Documents ...... • . . . • . • • . . • • • • • • • • . . . . . • • • • . • • • • . • . . . • 1 01 Municipal Information Library ...... • . • • . • . • . . . . • . . . • ...... • • . . . . 115 Humanities Division ...... • ...... • ...... • . 1 22 Sociology • . • . • . . • . • . . • . . • ...... • ...... • . 1 38 Special Collections . . . . . • • ...... • . 1 45 Technology/Science • ...... • • . • ...... • • • ...... 152 Shelving • . • • ...... • • • • • • ...... • ...... 159

Chief of Technical Services ...... 163 Acquisitions . • • . . • . • . . • • . . . • . • ...... • . . . . . • ...... • • . . • ...... • 1 68 Catalog . • • ...... • . • • ...... • ...... • • • • 1 81 Circulation .•.•..••••••••••.•••.••...•.•.•••...••••••.•.••••.....•., • . . • • 1 88 Electronic Data Processing . . . • ...... • . . . • . . . . • • . • . • • . . • • . • ...... • . . . • 193 Preparations . . • • . . • • • • • . • . • . • • . • • • . • • • • . . . • . • • . . . • • • . • • . • . . • . . . • • • • . • • • 199

Minneapolis Athenaeum • ...... • . • • . • • ...... • . . . . • . . . . . • • • . • . . • • . . • . . • . • . . • . . 203

Preservation Committee • • • • • • • • • . • • • • • • • . • . • . . • • . . . • • • . • . • • . • • • • • • . . • • • • • • • • • 207 DIRECTOR'S OFFICE Annual Report

1992

Reinventing Government was the buzzword of 1992 as the Library, and all levels of government, was faced with the reality of a continually declining revenue base. The year was full of study and examination of services in an effort to meet increasing demands with continual declines in the tax base. The year also held many challenges and produced some changes.

The primary concern throughout most of 1992 was the budget. In response to Governor Carlson's proposed cut in Local Government Aid (LGA), the Library's administrative staff and union representatives worked together to draft a series of proposed budget reduction plans to reach a 2, 4, or 6% cut, depending upon the level of the Library's LGA reduction. The loss of LGA was not the only threat in 1992. The Library Board also reached its maximum levy limit which, as a consequence of the declining tax base, resulted in a lower budget. This will be a continuing issue in the coming years.

The most significant change of the year was in the Library's logo. Duffy Design Group unveiled the new Library graphic image at the January 8 Board meeting. Their goal was to create a symbol that would be unique to MPL and which would represent Minneapolis and its residents. First of all, the graphic image is simply a representation of the name, Minneapolis Public Library. It represents three things: the people; the place; and things. It was important that the name and the initials be part of the logo. The "M" became a representation of Minneapolis - the place. The "P" represents the people and, in an abstract way, represents a figure or person's head looking down. The "L" represents the Library but also represents a book. The words "Minneapolis Public Library" were used to create a frame around the symbol and to also represent the path people take when they are looking for something in the Library - the path they start at and the path they end at to find information. The process to implement the new logo was completed in mid-December with the new stationery, business cards, and notecards ready to go to print for use in early 1993.

As a result of the Community Library building study and planning process which began in 1991, the Board held a series of meetings in March and April with residents from the Hosmer and Roosevelt Community Library service areas. These meetings were an opportunity for citizens to discuss Library services with the Board of Trustees and Library staff. The planning process continued throughout the year and a variety of architectural firms were hired to conduct feasibility studies for select community libraries in order to prepare a plan for the City Capital Long Range Improvement Process in 1993.

The Site Analysis Committee of the Blue Ribbon Task Force held several meetings throughout 1992, concluding its task late in the year. A final report, to be presented to the Board in January 1993, included several "desirable" sites for a new Central Library: the Nicollet Hotel block; the existing Central Library block; the Ritz block; the Powers block; the LaSalle/Davis block; the Physicians and Surgeons block; and the Carlson block.

-9- The process to revise the Library Board Policy Manual seriously began in 1992 in an effort to streamline the Manual and remove outdated language and obsolete policies. In October the Board began a serious and lengthy review of the Manual. In accordance with policy, each proposed revision was presented for review twice and approval at a third meeting. The process will be completed in spring of 1993 and the Manual will be published and distributed to all agencies.

A significant change in the office was the implementation of an automated index system. With the purchase of LOTUS MAGELLAN software, the Library Board minutes manually typed card file index was discontinued at the end of 1991. MAGELLAN served as the only index starting in 1992. The new automated feature allows for expanded searching capabilities and access to Committee minutes which had never been indexed. This new system is retroactive to January 1990 when the minutes were first keyboarded on the personal computer. The use of floppy disk storage will allow for continued growth of the index and easy access. The next challenge will be to network the personal computers in Administration - a challenge which is far in the future.

There were several initiatives and changes for staff in 1992. More programs and opportunities were available for staff with the introduction of the "MPL Eyeopeners," bimonthly, informal sessions of the professional staff and the Director. The free-flowing, open system allowed for discussion of many of the issues facing the Library. The Library also began a "Spectrum" series for all staff covering varied but interesting topics with guest speakers throughout the year. The "Spectrum" series was open to all staff members and programs were well-attended.

The year was also one of employee recognition. In January the Executive Committee selected three employees, nominated by their peers, to receive the Award of Excellence for 1991: Joanne Bondy, Webber Park Community Library; Mary Rathman, Preparations; and Terry Veth, Electronic Data Processing. Joanne was recognized for her contributions to the Library through her outstanding programs and workshops for children and staff and for her supportive, and extensive, community involvement. Mary spent much of the past year in developing a procedure for preserving the Government Documents Department's 19th Century maps through encapsulation. Her work helped the Library receive a grade of "excellent" in the area of collection maintenance in the Government Printing Office 1991 inspection. Terry spent numerous hours at the Library during the implementation of the automated Geac system and his commitment of time and energy resolved problems quickly and efficiently in order to implement the public access catalog.

The MPL Employee Awards of Excellence for 1992 were announced in December. Grace Belton, Sumner Community Library; Jerry Blue, Sociology Department; and Lois Ringquist, Children's Services Department were the honored recipients. Grace, for her work in the field of literacy, helping to link the importance of reading to children and parents and for her ability to make Sumner Library a place in which all people - no matter what their ethnic heritage - feel at home. Jerry for being a "one man public relations person for MPL" and his involvement in numerous committees and community programs such as the MPL Suggestion Committee and Staff Association, the Black Storytellers Alliance, and his work with the United Way, the Work & Family Spectrum Board, among others. Lois for her knowledge of children's literature, her commitment to providing high quality professional service and demonstrating that high standard in creating the "Rainbow" booklist. Three other staff members were also recognized for their achievements with the presentation of the first annual Directo1·'s Certificate of App1-eciation. Maribeth Bacig, Erin Foley, and Nancy Kweik for their work with

-10- the Superbowl Hotline and information booth for the Final Four Events in Minneapolis. Their work resulted in national recognition for the Library and they have already been contacted by other libraries faced with staffing a hotline for national sports events.

In April, the Greater Minneapolis Chamber of Commerce contacted the Director's Office about its Minneapolis Youth Work Internship Program. Namsamay Vongsy ("Binky"), a junior at Roosevelt Junior High, was assigned to the Library for work experience. She assisted with keyboarding the Library Board Policy Manual, helped the Personnel Office with their filing needs, and did the in-house and City mail delivery. She also provided photocopying assistance for the Blue Ribbon Task Force. It was a pleasure to have Binky at the Library and we only wished she was available year-round. Hopefully, this will be the first of many years of involvement with the Chamber program.

Staff details which began in late 1991 came to an end in late 1992. Marjorie Turnbull was promoted to the Stock Clerk position in September reporting to the Superintendent of Buildings after having been on detail to that position for almost a year. Manzie DiAngelis continued in the Clerk I, Administration, detail until the position could be permanently filled. Theresa Baker began as the Clerk I on November 9. With the retirement of the Clerk Stenographer reporting to the Associate Director, duties were dispersed to other staff and the responsibility for contracts was transferred to the Director's Office.

The outlook for 1993 will hold many challenges for the Library, the most pressing of which is the need to lobby the Legislature for a change in the tax levy and to either remove the cap or increase the Library's levy authority.

l""tfully submitted, -Ct~IA"_..,_..A 11 )

Deborah J.

-11- DIRECTOR'S OFFICE

Staff Complement 1992

Susan Goldberg Director Januacy 1 - December 31

Deborah Struzyk Administrative Assistant II Januacy 1 - December 31

Theresa Baker Clerk I November 9 - December 31

Manzie DiAngelis Clerk I (Detail) Januacy 1 - November 6

Rochelle Herny Clerk Typist I J anuacy 1 - December 31

Scott Johnson Telephone Operator I J anuacy 1 - December 31

Marjorie Turnbull Clerk I Januacy 1 - September 18

N amsamay Vongsy Chamber of Commerce Work Program June 29 - July 24

Judith Yellin Administrative Aide (Substitute) Januacy 1 - Februacy 1

-12- DIRECTOR'S OFFICE

Staff Activities 1992

Susan Goldberg Memberships American Library Association (ALA) Council and Representative to Planning and Budget Assembly Member, Development Advisory Committee "Assessment of the Public Library's Mission in Society" Advisory Committee Downtown Minneapolis Cultural & Higher Education Institutions Greater Minneapolis Chamber of Commerce Community Partnerships Advisory Committee Metropolitan Library Service Agency (MELSA) Advisory Board Committee on Committees Public Relations Ad Hoc Committee Minnesota Library Association (MLA) Neighborhood Revitalization Program (NRP) Budget Process Subcommittee Implementation Committee Transition Funding Committee Public Library Association (PLA) Chair, 1994 National Conference Liaison to "The Public Library in Partnership with Comm1mities" Project

Conferences, Classes, Workshops ALA Annual and Midwinter Conferences "Both Sides Now" Sexual Harassment Workshop Elected Officials Retreat, City of Minneapolis MELSA Director's Planning Retreat MLA Annual Conference MPL Board Workshops (Bryson/Himmelman) PLA Past President's Seminar Sexual Harassment Supervisor's Workshop, MPL Urban Libraries Cmmcil Financial Practices Seminar

Presentations Arizona State Library Association Canadian Library Association Doubles Club, Hennepin Avenue United Methodist Church Friends of MPL Annual Meeting Hennepin County Medical Society, Senior Physicians Association International Downtown Association MLA MPL All-staff meetings MPL Grantsmanship Program

-13- NRP Neighborhood Meetings Public Library Association Urban Central Libraries Preconference St. Thomas MBA Class Tennessee Library Association Conference Keynote Speech University of Minnesota KUOM Radio Panel Member

Deborah Struzyk Memberships League of Women Voters Library Administration Confidential Employees Union (through July) MPL Reclassification Study Committee Minnesota Library Association Support Staff Rmmd Table Chair

Conferences, Classes, Workshops Americans with Disabilities Act Implementation Workshop Americans with Disabilities Act Supervisor's Workshop "Branch Out" Conference for Library Support Staff, St. Paul "Developing Capable People" Supervisory Training, MPL Hamline University, Master of Arts in Public Administration courses: Public Policy Analysis Research Methods for Public Administrators MPL All-staff meeting MPL Board Workshops (Bryson/Himmelman) Minnesota Conference on Policy Analysis Sexual Harassment Supervisor's Workshop, MPL WordPerfect Macros, Civil Service Workshop

Rochelle Henry Classes, Workshops Hypnosis to Quit Smoking, Innerdimensions MPL All-staff meeting More From CORE (Minnesota Opportunities for Reference Excellence), Basic Reference Techniques, LDS/MINITEX Workshop Motivation and the Telephone, Civil Service Workshop Online Catalog Training (MPL) Parent Study Group (MPL Personnel Department Program) Sexual Harassment Workshop, MPL Staying Service Motivated, Civil Service Workshop

Scott Johnson Classes, Workshops Help! There's an Angry Patron in My Library, MELSA MPL All-staff meeting Sexual Harassment Workshop, MPL

-14- ADMINISTRATION Annual Report

1992

The Library faced significant changes again this year with grace, dignity, and a special determination to bring about favorable outcomes. The Minneapolis Public Library is blessed with a talented, hard-working, and community-minded staff who year in and year out dedicate themselves to bringing the highest quality library service to those who use our library facilities. As in past years, the staff has found unique ways to extend library service to many who seek information, recreation, or special education from their library experience. This is a summary of those encounters involving the Accounting Office, building Maintenance, INFORM/Interlibrary Loan, Personnel, and Public Relations.

I. Staff Changes

Accounting

Two urban corps workers: Julie Jacobs and Hung Hugnh were hired to complete the count of the physical inventory. Ann Mathews was added to the staff as a clerk I .5, a newly created position. Laura Dahlen, Finance Manager was on medical leave from July 9 to November 4, and Frank Pomeroy, Account Clerk Supervisor was detailed to fill her position for this period.

Building Maintenance

Orville Heggestad retired on January 8 after 26 years 9 months of library service. Marjorie Turnbull was detailed to fill this vacancy until September 21 when she was selected from a field of applicants to fill this vacancy on a permanent basis. Edward Ramsey was appointed to split two half time positions in October. He became a janitorial worker .5 at Central and .5 at Washburn since the renovation at Washburn required additional staffing for the enlarged building. Greg Voigt was hired as a janitorial worker .5 at Walker in November.

INFORM

Jim Magnuson was appointed to a permanent Library Aide II position as a result of converting his regular schedule as a substitute. Emilia Bernat was appointed as Aide I .5 in the Information Desk/Interlibrary Loan Unit.

Personnel Office

An urban corps worker, Jane Breckenridge was hired for updating the directory and personnel files in the Personnel Office.

Public Relations

Kristi Gibson's position previously identified as an unclassified Public Relations Representative was reviewed by Civil Service and as a result became Public Affairs Coordinator, at a Grade VIII.

-15- Associate Director's Office

Lorraine Raether, Clerk Stenographer II retired after eight years nine months service to the Library and seventeen years nine months in service to the City.

II. Accomplishments

Accounting

Throughout the year, the Accounting Office under the able leadership of Laura Dahlen, completed many useful changes that have resulted in greater efficiencies for all concerned. The Accounting Office staff felt greater security as a result of completing their relocation to the fourth floor. In addition to the preparation and distribution of update expenditure reports, for furniture and equipment, Central, and Community Library Building projects, a significant breakthroughs in two specific ways emerged with an arrangement with the City Treasury. One with the arrangement the Library developed a direct deposit with the Treasury which provided a safer, no cost, and more direct deposit system than with the local banks; secondly, it provided the Library with a way to obtain change for the change machine and other public service outlets without cost to the Library. Previously, the Library had to pay for daily cash pick ups in addition to change for daily needs. This is a powerful example of reinventing governmental procedures to produce better outcomes for all and less expensive rates. The Trust Funds balance has grown to nearly $3.1 million representing an double increase since 1987. Better controls are also apparent as improvements surface each year. This year big steps were taken to complete the stock room inventory and nearly complete furniture and equipment inventory. All of these additions reflect very favorably on this department and the Library as a whole. The Lihrary was awarded the Governmental Fiance Officers Association's Certificate for Achievement for the third consecutive year.

Building Maintenance

Another impressive list of accomplishments tells a very important story of the resourcefulness of Alex Wakal and all of his staff. Their capability to work through each year with such a daunting list of ten planned projects for Central as well as Community Libraries is remarkable, but then on top of the planned projects, they also dealt with the bigger list of more than forty surprise projects and repairs that must also be completed within budget and on time while frequently working under stressful conditions. Alex Wakal, Dan Drebenstadt, and Dave Kirk deserve great recognition for their key parts in assisting with the Americans with Disability planning, assessment, and implementation this past year.

INFORM Interlibrary Loan/Catalog Info1mation

Roger Hurd and INFORM/Interlibrary Loan/Catalog Info1mation staff continue to provide high quality research and document delivery service. Year end results show sustained growth for another year. Three of four categories in INFORM indicate increased activity. They are: document delivery representing 3,141 items provided and an increase in Rush service by 47%. The only area of decline was online research which reflects changes in availability of data in alternative CD-ROM formats. Growth for Interlibrary loan was also evident with an above 20% increase of catalog information questions. Interlibrary Loan questions decreased 8% to 35,798 overall. This was influenced by decreases in MELSA libraries requests, MPL

-16- requests remained steady while PLANET libraries requests increased by 17%. These changing statistics indicate the sharp increase in area libraries ability to identify and locate materials by having direct access to each other's electronic catalogs. New services available to staff and users in the form of PRISM interlibrary loan subsystem available on OCLC and new voice mail applications involving after hours messages give comprehensive benefits with minimum real time staff involvement.

Personnel Office

Each year the Personnel Office staff gives more of their time to new emerging problems and issues reflecting the ever changing staff needs. Also each year some type of union negotiation is ongoing. AFSCME settled their contract this past year with a twenty seven and a half month contract with 1.95% salary increases due at January 1, 1993 and the other on July 1, 1993. In addition, all employees were given an extra week's vacation as part of the settlement. This contract featured other changes in language including bone marrow, parenting, religious holiday, family member sick leave changes. Affirmative Action results of 13.1% was .4% higher than the 12.7% goal that was set indicating excellent management practices and strong effort by all supervisors and staff. Training was diverse and comprehensive as it addressed sexual harassment, supervisory training on effective selection techniques consistent v.ith Americans with Disabilities Act of 1991, methods to identify and avoid repetitive strain, team building, and techniques in developing enriched capabilities of staff and children. Two all staff meetings were held during the year which covered a wide array of topics and themes important to staff and administration. Special attention was given also during the year to cross training, classification study, and Mercer-Meidinger-Hansen classification project.

Public Relations

The highlight of the year and perhaps the highlight of the past several decades came with the receipt of the John Cotton Dana Library Public Relations Award given the Library by H. W. Wilson Company and the ALA Library Administration and Management Association Public Relations Section in recognition of MPL's outstanding public relations during the "Read To Me" campaign. The Public Relations Office moved to the second floor in May and by year's end had settled in as if they were long term residents. In addition to "Night of a Thousand Stars" in April designed along with many other public library across the nation, the Public Relations Office supported nineteen different programs, fairs, festivals, celebrations, and initiatives to promote libraties, reading, portions of the cultural diversity representing our community, and personalities. Three major efforts produced brochures such as "How to Find a Book," "How to Find a Magazine," and "Hours, Locations, and General Information." In addition to p1int media such as flyers, exhibit windows, brochures and announcements comprising the 525 different pieces produced during the year, valuable information was captured on voice mail for after hours access assisting the users as well as demonstrating the library's ability to use all forms of available communication systems. Outside help came to the library from a marketing consultant from the University of St. Thomas, a marketing communications audit prepared by Yeager, Pine & Mundale, and pro bono assistance from Duffy Design Group who created a new logo for MPL. Other firms making contributions during the year were: Gardner Design (implemented new logo), !v1artin Williams Advertising (produced MTC bus advertisements), and Mona, Meyer, McGrath & Gavin (created a community relations and media relations plan in support of the new Central Library).

-17- Associate Director's Office

A Transitional Plan was created by the Associate Director in compliance with the Americans with Disabilities Act 1991 which included a Grievance Procedure, Board Policy Statement, and Compliance Review Committee. MPL was recognized as the leader in city, state, regional, and national efforts to produce the required plans for ADA Ongoing projects included developing a pay telephone contract by screening two vendors: U.S. West and INTELIPHONE, Inc.; fully implementing phase I of the Transitional Plan involving elevator telephones; and trying to develop a useful way to manage substitutes and related budgets. The Associate Director spent a great deal of his time working closely with MLA Legislative Committee, MELSA, and ad hoc committees comprised of key metropolitan library directors on several important issues. Some of these issues were assisting in the development of equity funding for state-wide library services, redrafting and recommending maintenance of effort policy guidelines for legislators and library funding groups to use in managing during these years of fiscal restraint, and planning for the future of 1ibra1y organization and alternative funding. The Associate Director designed, recommended, and implemented a completely new security staff at MPL. He also worked closely with the Friends to develop a new gift policy that streamlines processing and eliminates unnecessary handling of unwanted gift materials. The Associate Director spent many hours in hearings with staff at all levels and Civil Service staff reviewing and screening appeals for the administrative law judge who was selected to hear all city and libra1y Mercer-Meidinger-Hanson appeals. The Associate Director with Michael Glapion, Insurance Surety Specialists, completely redrafted insurance specifications that more appropriately addressed MPL's needs and through the bid process developed long term contracts with better coverage for the same cost. Collective bargaining with AFSCME was completed this year and discussions with other groups were underway as the new year began. With the able assistance of labor relations consultant, Dennis Goldberg, the new contracts were evaluated to be the best agreements developed throughout the state at this time.

Tom Grund and Lorraine Raether served ex1remely well in all the important support roles in producing the ADA Transitional Plan, Policy Statement, Grievance Procedures, applications of telephone equipment, and telecommunication device for the deaf (TDD) equipment. Telephone service and equipment decisions continue to be high priorities as basic necessities for enhanced communication between staff and with the library users. Mthough the Associate Director was responsible for designing, implementation, and training of the voice mail system, much of the nitty-gritty, day-to-day questions, development of directories, and as well as development of voice path applications were undertaken by Tom Grund.

III. Trends/Needs

Use of technology to assist staff in enhancing productivity.

While long range planning is underway for the increased use of technology, more and more interest for local area networks is emerging 'within departments such as Accounting and INFORM. With the development of advanced software and need for staff to share in common data bases, it is appropriate to make these improvements as rapidly and quickly as possible.

-18- Increase customer service awareness through special training.

Customer service training continues to be of uprnost importance as a central theme in staff development planning. This effort will no doubt be part of reorganization plans in redrafting public service departments. Staff need assistance with training in the proper use of telephone etiquette as well as in-person communications.

American with Disabilities (ADA).

A Capital Long-Range Improvement Committee (CLIC) proposal was developed for $152,000 to address all ADA activities for 1994 that is required for full conformance to the modifications to facilities as defined by the ADA law. In the event this funding does not materialize, alternative ways to accomplish these important alterations must be developed.

Respectfully submitted, / /.

~-,t,. I - I O ·fl,\ ~ ~7ane Associate Director

-19- STAFF COMPLEMENT

Thomas Grund Library Administration Clerk January 1 - December 31

Dennis Kane Associate Director January 1 - December 31

Lorraine Raether Clerk Stenographer II January 1 - December 11

-20- STAFF ACTIVITIES

Memberships/Committees/Presentations

Dennis Kane

Memberships Member of American Library Association Member of Minnesota Library Association Member of Friends of Minneapolis Public Library Member of Minnesota Library Association Legislative Committee Member of MELSA Education Committee Member of MPL Staff Association

Thomas Grund

Memberships Member, LACE (Library Administration Confidential Employees Union) Member, MPL Staff Association

Workshops/ Conferences, etc. Coordinator of MPL booth at Gay & Lesbian Pride Fair Windows Vision- WordPerfect for Windows Seminar and Demonstration, Minneapolis

Lorraine Raether

Memberships Member of LACE (Library Administration Confidential Employees Union) Member of MPL Staff Association

-21- ACCOUNTING OFFICE

Annual Report 1992

1992 was a year of change and new endeavors. In February, the Accounting Office moved from the second floor public area to the 4th floor non-public area. This change was initiated for security reasons. In 1991, one of the operational plans for the Accounting Office was to improve the security of the office, and this has now been accomplished.

As in the past, the Accounting Office looked for procedures to improve its effectiveness and efficiency. We continued to supply the necessary financial information to decision-makers in order to help them make more informed decisions. We also looked for better ways and formats to provide pertinent budget information for the Executive Committee.

In 1992, the office furniture and equipment account codes were under the Director's discretion. In the past, the Executive Committee members had been allocated a certain amount for these expenditures to be spent as they felt appropriate. Throughout the year, the Accounting Office provided the Director with an update on how much had been spent, and the remaining balance.

Revenues came in close to projected amounts, except for housing payments in lieu of taxes, personal property taxes, gravel tax, MELSA contract and room rentals, which came in under budget. Some of the revenue accounts that exceeded the revised budget were fines/ desk receipts, library materials - lost and paid, vending machine commissions, interlibrary loans, and tax increment payments in lieu of tax.

The finance manager continued to submit bimonthly reports of expenditures in connection with the proposed Central Library building project through May 31, 1992. The finance manager is currently working on the format and may propose some changes in 1993. The summary of expenditures covering the period from July 21, 1987 to May 31, 1992 totaled $347,685.

During 1992, the Library received a new trust fund: The Faeth McGowan Estate. The interest only from this new trust fund is to be spent on materials purchases. As of December 31, 1992, the market value of the Library's trust funds at Norwest was $3,055,839.

In June 1992, a new capital projects fund was started entitled "Community Libraries Feasibility Study". This project was started with $60,000.00 transferred from the New Washburn Library Capital Project Fund.

-22- In conjunction with the long range plan, various goals were set for the Accounting Office. One of these goals was to keep the books and materials at 12.3% of the total operating budget. The 1992 revised budget for books and materials was 12.19%, or $1,899,270. Another goal was to keep personnel services to no more than 75% of the total operating budget. The revised budget for 1992 was 73.47%, or $11,449,634.

In 1991, the Library began a new procedure with the City Treasury Division. This new procedure allowed for the Library's deposit to go directly to the Treasury instead of to the bank. It also enabled the Library to receive change from the Treasury as needed, instead of having to purchase rolled coins f.rom the bank. 1992 was the first full year under this new arrangement and it has worked out to everyones' benefit,

For the first time in 1992, the Accounting Office took over the function of counting the stock room inventory at year end. This change improved internal control over the inventory. The actual inventory count took about two days with two Accounting Office staff members. After the count was completed, the Accounting Office then had to price the inventory which is a time-consuming process that I hope to improve by the end of 1993.

The Accounting Office is pleased to announce that for the third consecutive year the Library's annual financial report was submitted to the Government l<'inance Officers Association's Certificate of Achievement program. The Accounting Office is still waiting to hear if the component unit financial report for the Library Board of the City of Minneapolis for the fiscal year ending December 31, 1991 qualified for a Certificate of Achievement for Excellence in Financial Reporting, This Certificate of Achievement is considered to be the highest form of recognition in governmental accounting and financial reporting.

During 1992, the Government Finance Officers Association recommended some changes in the reporting of the Libraries fixed assets. Therefore, the Accounting Office hired an urban corps worker to start taking an actual physical furniture and equipment inventory. The physical count should be completed in the first quarter of 1993.

The Accounting Office was in a state of flux for a few months in 1992. The finance manager had to take medical leave which began on July 9 and ended on November 4, 1992. The Account Clerk Supervisor, Frank Pomeroy, was detailed to the finance manager's position during that time and did an outstanding job.

-23- Also during 1992, the Accounting Office was able to convert its budgeted urban corps dollars for an accounting intern into a permanent Clerk I (0.5) position. This position was filled on November 2 by Ann Mathews, and has proved to be a very valuable addition to the Accounting staff.

The Accounting Office is responsible for overseeing the bidding process that is required by the City for contracts and purchase orders, The process begins with a requisition that originates from a department, and follows a variety of steps until the process is completed. Some of the projects/contracts that were processed in 1992 were:

1. Office supplies 2, OCLC agreement 3, GPO MARC records 4, Waste removal and recycling 5. Geac software maintenance agreement 6, Library property insurance 7. Geac hardware maintenance agreement 8. Book bids 9. F,levator and Escalator maintenance 10, Book rebinding

On December 10, 1992, the Library Board held a public hearing in compliance with the Truth in Taxation law. It was at that meeting that the Library Board approved the 1993 operating budget and maximum tax levy.

With the change of a new President in the White House, we are looking forward to 1993 as a year of promise, but also approaching it very cautiously since the uncertainty of the economy is a reality.

Respectfully submitted, d£:. 41. ijft_ Laura M. Dahlen Finance Manager

-24- ACCOUNTING OFFICE

Staff Complement 1992

Laura Dahlen Finance Manager January 1 - December 31

Hung Hugnh Accounting Intern October 15 - December 31

Julie Jacobs Accounting Intern January 1 - April 13

Ann Mathews Clerk I (0.5) November 2 - December 31

Joyce Pettis Clerk Typist I January 1 - December 31

Frank Pomeroy Acct Clerk Supervisor January 1 - December 31

Nila Schubert Account Clerk I January 1 - December 31

-25- ACCOUNTING OFFICE

Staff Activities 1992

Laura Dahlen Memberships American Institute of Certified Public Accountants Government Finance Officers Association (GFOA)

Conferences 1992 Governmental Accounting & Auditing Conference, November.

Classes Managing the Accounting Office, November Advanced Lotus 1-2-3 for CPAs, December

Workshops Sexual Harassment Training for Supervisors, June What's Happening: An Update on Central and Community Libraries, Spectrum, December

Committees Financial Advisory Committee Audit Management Committee

Frank Pomeroy Workshops Sexual Harassment Training for Supervisors, June ADA Training for Supervisors, September

-26- BUILDING STAFF Annual Report

1992

The biggest single issue that this department had to address during the past year was the compliance with the new accessibility standards mandated by the Federal Americans with Disabilities Act (ADA). This broad based federal legislation was committed to providing protection to individuals with disabilities in the areas of employment (Title I), availability of State and local government seIVices (Title II), and accessibility to public accommodations and commercial facilities (Title III). Compliance with the standards for accessibility to services and buildings had the greatest direct impact on this department.

ADA required that each facility be surveyed and all barriers identified. Following that a plan for their removal was to be developed that included a timetable of when that would occur. Dennis Kane, Associate Library Director, and I toured all facilities and compared existing conditions to the ADA standards. With the assistance of Dan Drebenstedt, Central Facility Supervisor, and Dave Kirk, Community Facility SupeIVisor, a complete review was completed of each building and all conditions identified. I than assisted Mr. Kane as he formed this information into a completed transitional plan.

The scope of the review was enormous and involved a great deal of staff time. Not only were the issues that involved physical movement and accessibility a part of the surveys, but also the issues of increased accessibility to seIVices and materials had to be addressed. Identification, in all buildings, of door hardware, dimensions of restrooms and elevators, widths and slopes of both interior and exterior areas of travel, and details and dimensions of stairs and handrails were only a few of the items and conditions that had to be reviewed and included in the transitional plan for compliance with ADA.

Studies were begun during the year to determine the feasibility of remodeling/ expanding six of the community libraries. Architects were selected to review Hosmer, Linden Hills, Roosevelt, Southeast, Walker, and Webber Park. Three firms were selected for the studies (one for HO, another for LH, RO & WP, and a third for WA & WP). My first involvement with each firm was to prepare a package of information on each of the buildings. Each package included a full set of as-built drawings, copies of plans that showed changes to the as-builts, outlines of modifications and/or remodeling, and project specifications for those modifications or changes. I also attended many meetings with representatives of each firm to provide information on existing conditions of each building, made recommendations for changes and modifications during the development of the feasibility study, and reviewed the studies are they were developed and recommended changes and/or modifications. By year's end the drafting of each of the feasibility studies were being completed, with a final review scheduled for completion in January. All of the studies are scheduled to be than given to the Library Board in February for discussion and action.

Design problems with the heating system at the expanded/remodeled Washburn continued to be a major concern. Discussions were held with the project architect, engineers, contractors and sub-contractors to identify all the areas of concerns and develop a plan to correct all of the existing problems. Plans were finalized to remodel or modify the heating system to correct the problems and by year's end they were completed and the problems corrected.

-27- The last stage in providing public access (PAC) terminals at all agencies was completed with the final installation at Roosevelt. To provide them involved a major modification to the building. Because RO has only a partial basement the concrete building slab had to be cut so that conduit for the necessary electricity and data cable to each of the PAC locations could be installed. The slabs than had to be replaced, as-well as the floor covering. Instead of replacing only the existing floor tile over the slab cuts, the slab cuts were repaired and new carpeting installed throughout the building. All walls and ceilings were also painted as a part of the total remodeling project.

During the planning for the installation of PAC terminals at Nokomis in 1991 members of the Neighborhood Task Force approached the Air National Guard and inquired about the possibility of that group building custom shelves for NK as a special community project. At that time the Guard had prior commitments that would not allow them to undertake that type of project at that time, but agreed to review the request again in mid-1992. When the Guard notified me that they would be able to begin on the project Dave Kirk and I met with them to review the project. The custom shelves were to be built to fit under the stairs and landing to the loft. Nokomis was designed with the feature that there are no 90 degree comers in the building. This fact created several problems with developing the working drawing necessary. By year's end the working drawings were completed and the Library had purchased all materials needed to construct the shelves. Because of the Guard's limited availability for these types of projects the process has been slow, but completion is currently scheduled for late February of 1993.

In August an Occupational Safety and Health Investigator with the Minnesota Department of Health completed an on-site air quality inspection of Central. The purpose of the investigation was to respond to a complaint that they had received from an unidentified staff member. Their investigation found no violations, but it was decided by administration that a further review of the air quality should be undertaken.

A independent testing firm was contacted and conducted another on-site review of the building on a broader scale. Their report also found no violations, but did recommend a better program of reviewing and documenting air quality complaints. Based on these recommendations addition air testing equipment was purchased to allow staff to conduct increased on-site testing, and new procedures for reporting and investigating air quality complaints were developed and implemented.

The Library had, for the past several years, had a limited recycling program for office paper at Central. Late in 1991 specifications were developed, after much research, to go out for bid for a system wide program for the recycling of not only office paper, but also books, magazines, cardboard, glass bottles, and metal cans. The new program began in February that allowed for the collection, at each agency, of approximately 50 % of what was being discarded as trash to be collected for recycling.

In-addition to the RO project we were involved with ten other special planned projects during the year. The following planned projects were completed at Central:

- A security wall was installed in the Friend's area. - Replaced the electric hand dryers with new up-dated units. - Replaced the air filtering system for HVAC units # 1 & 4. - Completed the up-dating of the steam condensate return system by replacing the last of the old return pump units. - Installed an automatic chemical feed system on the cooling tower.

-2,8- - Installed carpet in a section of the Children's Department.

The following planned building projects were completed at community libraries:

- Exterior doors were replaced at Linden Hills. - Exterior doors were replaced at Roosevelt. - Two flat roof sections at Sumner were replaced with a new roofing system, which included additional roof insulation. - Modified the retaining wall top rail in the parking lot at North Regional and also the mezzanine guard rails inside.

The following unplanned projects were also completed at Central:

- Cleaned and neutralized the HVAC closed water system to remove contaminates. - Repaired 9 leaks discovered in the well water coil of HVAC unit #6. - Repaired a leak in the main well water supply pipe to unit #6. - Replaced the motor on the deep well pump. - Replaced a leaking tube on boiler # 1 and later replaced all the others. - Replaced the safety valves on boilers # 1 & 2. - ADA compliant door closers were installed on doors to the most frequently used public restroom doors and doors used by staff. - ADA compliant locks were installed on the most frequently used staff doors. - Moved the Public Relations Department from the first floor to the second floor. - Moved and reconfigured the Government Document service desk. - Created a new caged in storage area on the third floor for the Children's Department and dismantled their old area. - Extended the security fence around the Minneapolis History Collection storage area on the third floor. - Rebuilt the motor starter assembly for the cooling tower circulating pump. - Repaired the generator for the freight elevator. - Replaced the main operating control board for staff elevator #4. - Rewired the data cable to the Circulation Department. - Installed solar film on all the windows on the third floor. - Replaced a fractured plunger connector on the brake arm of #4 elevator. - Repaired a leak in the main water supply pipe that feeds the large restrooms on the second, third, and fourth floors.

The following unplanned projects were also completed at the community libraries:

- The large Elm tree in back was trimmed and stumps and old shrubs were removed from along the rear property line at East Lake. - A new security system was installed in the Franklin Learning Center after several break-ins occurred. - Several incidents of vandalism occurred at Franklin which resulted in the need to repair the door from the lower level mechanical area to the alley, and also several repairs to the windows on the 14th Ave. entry. - A new metal building was erected at Hosmer for the storage of exterior maintenance equipment. - Repairs were made in the water supply line to the domestic water heater at Hosmer. - The control on the boiler at Linden Hills was replaced. - New shades were installed on the meeting room windows at Linden Hills.

-29- - A new section of wooden fence was built at Nokomis to fill a void where a neighbors garage was. - The underground cable from the parking lot lights at Nokomis were replaced. - The huge exterior steel grate over the lovers on the building's fresh air intake at Nokomis was removed to allow staff access to clean out bird nests and other debris and then was reinstalled. - The pilot assembly for the boiler at Roosevelt was replaced. - The roof over the front entry at Roosevelt was patched. - The lights in the garage at Southeast were repaired. - The parking lot lights at Sumner were repaired. - New downspouts were installed on the north side of Sumner. - The domestic hot water heater was replaced at Sumner. - The sewage pumps at Walker were repaired. - Replaced the low water cut-off, safety valve and two boiler tubes at Northeast. - Replaced the blower bearings on HVAC unit S-3 at North Regional. - Replaced the 5 HP motor on HVAC unit S-1 at North Regional. - Rebuilt motor starter assembly for pneumatic air compressor at North Regional. - Restriped the parking lots to meet the new ADA guidelines at East Lake, Nokomis, North Regional, Northeast, Roosevelt, Southeast, Sumner, and Washburn. - Replaced all sidewalk along 34th Ave. at Nokomis. - Added downspounts to the canopy roof at Washburn.

At year's end only two projects that had been awarded were not completed. These projects were the replacement of the tubes on boiler #2 at Central and the remodeling of the 14th Ave. entry at Franklin. Both should be completed in early 1993.

In-addition to all the special projects that we were involved with during the past year we still were able to meet our main goal of providing daily maintenance, service and operation of all our facilities to furnish a clean, comfortable, safe, inviting surrounds for both the public and other staff. I will conclude this report by thanking each member of my cost center for their assistance in maintaining our goals, and their extra efforts when called on for those special projects, and I looking forward to working with all of them in the coming year.

Alexsander Wakal Superintendent of Buildings

-30- STAFF COMPLEMENT 1992

Alexsander W akal Superintendent of Buildings January 1-December 31

Richard Payette Delivery Worker January 1-December 31 Orville Heggestad Stock Clerk II January 1-J anuary 8 Marjorie Turnbull Stock Clerk II (detail) January !-September 19 Marjorie Turnbull Stock Clerk II September 21-December 31

Thomas Seaman Janitor-Engineer: Central January 1-December 31 Robert Wallingford Janitor-Engineer: Central January 1-December 31

Central Facility Staff Daniel Drebenstedt Central Facility Supervisor January !-December 31 Raymond Blegen Operating Maintenance Engineer January 1-December 31 Philip Epstein Operating Maintenance Engineer January !-December 31 Ronald Mobley Operating Maintenance Engineer January 1-December 31 Kenneth Shaur Operating Maintenance Engineer January 1-December 31 James Weatherly Operating Maintenance Engineer January 1-December 31

Gary Crooks Janitorial Crew Leader January 23-December 31 Gary Bohler Janitorial Worker January 1-December 31 Frances Johnson Janitorial Worker January !-December 31 Ruth Fairbanks Janitorial Worker January !-December 31 Victor Navarro Janitorial Worker January 1-December 31 Jerrold Kortus Janitorial Worker January !-December 31 Michael Manion Janitorial Worker January ! -December 31 Robert Miles Janitorial Worker January 1-December 31 Edward Ramsey Janitorial Worker January !-October 21 Edward Ramsey Janitorial Worker (.5) October 24-December 31 Julie Roeder Janitorial Worker January 1-December 31 Lynnette Sanders Janitorial Worker January !-December 31 Gregory Schroeder Janitorial Worker January 1-December 31 Scott Tilseth Janitorial Worker January 1-December 31

Community Facility Staff David Kirk Community Facility Supervisor January 1-December 31 Nancy Cerisier Janitor-Eng: Community, RO (.5) January 1-December 31 Mark Corbecky Janitor-Eng: Community, NR January 1-December 31 Vern DeKeuster Janitor-Eng: Community, EL January 1-December 31 Raymond Franceen Janitor-Eng: Community, SE January !-December 31 Mark Gallagher Janitor-Eng: Community, SU January 1-December 31 Dennis Hanson Janitor-Eng: Community, FR January 1-December 31 Kalin Neumann Janitor-Eng: Community, NK January 1-December 31 Richard Olson Janitor-Eng: Community, NE January !-December 31 Daniel Swenson Janitor-Eng: Community, LH January ! -December 31 James Tanberg Janitor-Eng: Community, HO January I-December 31 Richard Wynsteker Janitor-Eng: Community, WP/PB January 1-December 31 Kimberly Brady Janitorial Worker: NR January 1-December 31 Edward Ramsey Janitorial Worker: WN (.5) October 4-December 31 Greg Voigt Janitorial Worker: WA (.5) November 2-December 31

-31- INFORM Annual Report

1992

The most significant accomplishment for INFORM this year was implementing a new Document Delivery Service. Document delivery involves the retrieval, copying, and delivery of a specified item in the collection. Separating this service from research activity enabled us to reduce the price of a single article and make the service more accessible for regular library patrons. A patron can call a Central Library subject department, receive reference assistance to identify the needed materials, and be referred to INFORM for photocopying and delivery. The service has proven to be convenient and cost-effective for regular INFORM clients, as well. Document Delivery Service was primarily responsible for a 36% increase in INFORM requests.

INFORM attracted 51 % more new clients in 1992 and served a total of 1,293 clients. Because document delivery activity was separated from research activity, it is not meaningful to compare the number of hours billed for research with last year's total. Changes in INFORM's fee structure also make year-to-year comparisons difficult. Research fees increased from $50 to $60 per hour and the basic document delivery charge was $7 per item. Suffice it to say that repackaging and repricing INFORM's services had the net effect of increasing billings for basic services by 30%.

Three service segments showed exceptional growth and one declined. First, the number of patents copied increased 67% to 3,134. This service has increased significantly every year since its inception. Second, the new document delivery business was brisk with 3,141 non­ patent items provided. In addition, nearly 300 document delivery items were looked for, but not found, a service for which there is no charge to the client. Third, RUSH service became more popular as RUSH charges grew 47%. The declining area was online research as these projects decreased by 5%. This change is due to the increased availability and use of CD­ ROM database products such as 1nfoTrac which often keeps costs lower for clients.

The net result of these changes was a 14% increase in total revenues for the year to $224,727.

The only staffing change was Jim Magnuson's becoming a permanent part-time Library Aide II retroactive to November of 1991. He had worked a regular schedule as a substitute since 1989 and his addition to the permanent staff was joyfully received by all.

The INFORM staff again managed to provide sensitive and expert public service even while handling the stresses and strains of a busy year and launching the Document Delivery Service. Putting the client first often meant skipping breaks, having late or shortened lunches, and putting in extra time as needed. Such flexibility and dedication reap no rewards other than the satisfaction of a job well done. At the same time the pressure does affect personal well-being.

INFORM has pursued several strategies to manage the finite supply of staff resources to meet the fluctuating and often urgent demand from clients. First, access to on-call substitutes was improved by establishing a budgetary mechanism to allocate and track funds

-32- for this purpose. The judicious use of on-call staff easily paid for itself by generating increased revenues and it minimized the need to tum requestors away unserved. Second, RUSH charges helped clients make more realistic demands as to when they needed results. Third, using the answering machine to take messages at times helped staff meet pressing deadlines by avoiding interruptions. _Finally, INFORM has persistently emphasized increasing operational efficiency.

The boom in brief and inexpensive document delivery projects made efficient processing and invoicing activities a critical issue. A 386 DX microcomputer was installed to run the INFORM Database Management System. Rather than purchasing another printer, a switch was acquired to allow one printer to be shared. The new computer sped up data entry operations significantly, but the software application showed signs of age with occasional lost data and quirky performance. Several months were devoted to testing software for a total rewrite of the application. R:Base database management software was finally selected and design work on the new application was underway at year's end.

For the first time, INFORM staff met for a day-long strategic planning session on a Saturday. The purpose was to identify, define, and prioritize the critical issues facing INFORM. The top four issues were: billing operations, service delivery management, the telephone system, and time management. After the new INFORM Database Management System is implemented to handle billing, the staff will meet again to develop strategies for working on the other issues.

INFORM continues to respond flexibly to the information needs of a growing clientele to provide high quality and speedy service. This has been the key to INFORM's success in the past and will be the basis of success in the future.

Respectfully submitted, '~r(§U Roger A Hurd Librarian [INFORM]

-33- INFORM

Staff Complement 1992

Roger Hurd Librarian [INFORM] January 1 - December 31

Mary Elizabeth Bacig Librarian II January 1 - December 31

Joan Murray Administrative Aide January 1 - December 31

Susan Lair Clerk-Typist II January 1 - December 31

Jim Magnuson Library Aide II (.4) January 1 - November 14 (.5) November 15 - December 31

-34- INFORM

Staff Activities 1992

Roger Hurd

Memberships Minneapolis Public Library Staff Association, Vice President MPLIC "What Next" Design Team

Classes, Workshops, Activities Sexual Harassment Workshop, February 25 Minitex Workshop: ILL and the Service Quality Challenge, May 15 Sexual Harassment Workshop for Supervisors, June 9 INFORM Strategic Planning Day, June 27 Database Update by Tom Croarkin, Dun &. Bradstreet representative, July 9 Database Update by Tom McDonald, Dialog Information Services representative, August 25 Americans with Disabilities Act Workshop, September 1 Americans with Disabilities Act Interviewing Workshop, September 23 National Trade Data Bank CD-ROM Demonstration, October 9 Database Update by Deborah Donahue, Mead Data Central representative, October 21 Telecommunications Device for the Deaf (TDD) Training, November 11 Database Update by Tom McDonald, Dialog Information Services rep., December 15

Presentations "A Computer Simulation Study of the Business &. Economics Department Reference Desk," Business & Economics Department staff meeting, .T anuary 10 "Running a Fee-Based Information Service in a Public Library," visitor Dave Ruff from Schaumburg Township District Library (IL), April 21 "Running a Fee-Based Information Service in a Public Library," visitor Brenda McDonald from St. Louis Public Library, April 30 "Running a Fee-Based Information Service in a Public Library," visitor Janet Fabio from the James Jerome Hill Reference Library, June 30 "Running a Fee-Based Information Service in a Public Library," visitor Suzanne Carboni from the Montgomery County Department of Public Libraries (MD), July 20 "Online Resources for Joh-Finding Research," for Career Dynamics, Inc., December 8

Mary Elizabeth Bacig

Memberships Special Libraries Association Minneapolis Public Library Staff Association

Boards, Committees Special Libraries Association, Business and Finance Division, Hospitality Committee, Co-Chair Machine Assisted Reference Service Advisory Committee Minneapolis Public Library Staff Association, Hospitality Committee, Co-Chair

-35- Classes, Workshops, Activities Super Bowl Media Center, January 21 - 25 Sexual Harassment Workshop, March 12 "Introductory BRS Training," March 24 Final Four Information Booth, April 2 - 6 Special Libraries Association Conference, San Francisco, June 5 - 11 INFORM Strategic Planning Day, June 27 Database Update by Tom Croarkin, Dun & Bradstreet representative, July 9 Database Update by Tom McDonald, Dialog Information Services representative, August 25 "DataTimes: Company and Industry Searching Workshop," September 23 National Trade Data Bank CD-ROM Demonstration, October 9 Database Update by Deborah Donahue, Mead Data Central representative, October 21 Online CD-ROM Conference, Chicago, October 26 - 29 Database Update by Tom McDonald, Dialog Information Services rep., December 15

Presentations "Searching the Star Tribune and Pioneer Press," Online Exchange sponsored by MARS "Database Update Business: Newspapers and General Periodical Databases," Online CD-ROM, Chicago, October 27

Awards Minneapolis Public Library Director's Certificate for Outstanding Achievement 1992

Joan Murray

Memberships Minneapolis Public Library Staff Association

Classes, Workshops, Activities Sexual Harassment Workshop, April 20 Decorating Team, Staff Association Spring Tea, May 14 MAX Online Catalog Training, May 19 Effective Use of Government Documents, June 16 INFORM Strategic Planning Day, June 27 Spectrum Series: The Changing Demographics of Minneapolis, December 1

Susan Lair

Classes, Workshops, Activities INFORM Strategic Planning Day, June 27

James Magnuson

Classes, Workshops, Activities INFORM Strategic Planning Day, June 27

-36- INFORM

Summary Statistics 1992

Change 1992 from 1991

Clients 1,293 41% New Clients 963 51%

Total Requests * 4,321 36% Research requests 2,214 ** Patent copy requests 822 ** Other document delivery item requests 1,469 **

Services Provided Research hours 2,107 ** Online research projects 814 -5% Patents copied 3,134 67% Other document delivery items copied 3,141 **

Billings for Basic Services Research time $126,420 ** Patent copying 27,758 *** Other document delivery item copying 20,023 ** RUSH service 4,103 47% Total $178,304 30%

* Types of requests sum to more than the total because some requests are for more than one type of seIVice.

** Data are not available or not comparable with 1991 figures because document delivery seIVice was broken out from hourly research activity in 1992.

*** Data are not comparable with 1991 figures because of pricing formula changes.

-37- INFORM

Monthly Statistics 1992

Other Requests Research Hours Patents Copied Items Copied

January 373 168.75 210 339

February 352 169.75 240 266

March 394 202.00 382 299

April 386 154.50 527 235

May 362 130.25 243 318

June 370 161.00 203 232

July 352 195.00 218 302

August 360 202.75 180 249

September 372 166.25 312 295

October 356 219.50 184 193

November 320 151.25 225 203

December 324 --186.00 210 210

Totals 4,321 2,107.00 3,134 3,141

Monthly Average 360 175.58 261 262

-38- INTERLIBRARY LOAN Annual Report

1992

The Interlibrary Loan Department experienced its share of the growing usage of the library in 1992. The Information desk handled 11 % more questions. Catalog Information questions were up 28% by telephone and 21 % overall. The distinction between general information service and catalog information service eroded over the year. By year's end, the department was flexibly providing all of its information services at both service points.

Interlibrary loan requests for our patrons remained at about the same levels as last year. However, the pattern of requests from other libraries changed. Requests from PLANET libraries rose by 17%. Processing these requests is more labor-intensive as each must be searched in our catalog. At the same time, the number of requests from the other MELSA libraries fell by 8%. Many of these libraries now have dial access to one another's catalogs and are placing automated requests. This currently is not possible with our catalog. Such capability saves time and effort on the part of other libraries' staff and may account for the reduced number of requests we received. These changes resulted in ILL net receipts falling 8% to $35,798. The items provided from our collection to other libraries via Minitex increased by 14%.

Some other services were enhanced in 1992. First, the new PRISM interlibrary loan subsystem became available on OCLC in December. The system has more powerful searching capabilities and is easier to use. Second, informative after­ hours messages were recorded on the library's voice mail system by Eric Benson. Third, library staff were reminded that Information Desk staff have an assistive listening device and the TDD to facilitate communication with patrons with hearing disabilities.

For the second consecutive year, staffing was fairly stable in the department. Emilia Bernat was added as a part-time Aide I when Natalie Hart left to accept a position in the Sociology Department. Training of staff was an ongoing priority. Not only did new staff, including several substitutes, require training, but current staff needed training on new procedures.

Although no new equipment was acquired by the department due to budgetary constraints, some problems with existing equipment arose. The telecommunications device for the deaf (TDD) was found to be malfunctioning and took a long time to fully repair. When it was operational, staff received training in its proper and effective use. The MELSA union catalog on CD-ROM was not updated in 1992 due to problems with the vendor. This tool, which is so valuable for interlibrary loan work, apparently may be discontinued.

Over the past few years, it has become increasingly clear that combining public service desk functions with the technical and time-urgent demands of interlibrary loan activity does not work well. It creates enormous stresses on staff whose first priority is answering in-person and telephone questions, yet who also are faced

-39- with interlibrary loan processing tasks which must be completed each day. To perform all these activities fully and effectively may require a range and level of skills beyond the Aide I level. Nevertheless, the staff have struggled hard to provide good service and it is to their credit that they have succeeded as well as they have. As discussions continue about the future of the library and its services, the Interlibrary Loan Department may cease to exist as we know it now. We share the hope that any reorganization will better meet the needs of the public, the library administration, and the staff. ~:a~ Roger A Hurd Librarian [INFORM] l

-40- INTERLIBRARY LOAN Staff Complement

1992

Kathleen Langston Clerical Supervisor January 1 - December 31

Eric Benson Library Aide II January 1 - December 31

Emilia Bernat Library Aide I May 13 - December 31

Michael Blanks Library Aide I January 1 - December 31

Isabelle Eubanks Library Aide I January 1 - December 31

Anita Kent Library Aide I January 1 - December 31

Craig Lindquist Clerk-Typist I January 1 - December 31

Natalie Hart Library Aide I Substitute January 1 - February 15

-41- INTERLIBRARY LOAN Staff Activities

1992

Kathleen Langston

Boards, Committees MELSA Interlibrary Loan Committee

Classes, Workshops ILL and the Service Quality Challenge, Minitex Workshop, May 15 OCLC Prism Discussion, Minitex, October 20 OCLC Prism Workshop on Basic Searching, Minitex, October 21

Eric Benson

Classes, Workshops Angry Patron Workshop, MELSA, May 27 Staying Service Motivated, Minneapolis Civil Service, June 8 OCLC Prism Discussion, Minitex, October 19 OCLC Prism Workshop on Advanced Searching, Minitex, November 23

Michael Blanks

Classes, Workshops Coping with Difficult People, Part III, Minneapolis Civil Service, November 6 Coping with Difficult People, Part IV, Minneapolis Civil Service, December 4

Isabelle Eubanks

Classes, Workshops Angry Patron Workshop, MELSA, May 21 OCLC Prism Workshop on Basic Searching, Minitex, October 21

Anita Kent

Classes, Workshops Working with Difficult Teams, Part II, Minneapolis Civil Service, February 21 Motivation and the Telephone, Minneapolis Civil Service, April 8

-42- ILLs Requested From MPLIC

Requests Requests Items Sent Received Owned Loans Photocopies Total Hennepin County Library* 2,574 2,434 1,838 200 2,038

MELSA 4,650 4,216 2,196 548 2,744

PLANET 7,515 6,684 3,371 166 3,537

MINITEX 17,000 17,000 3,826 9,944 13,770

Other ILL 1,384 1,293 67 142 209 Total ILL 33,123 31,627 11,298 11,000 22,298 -- --

*Includes 1,282 direct telephone requests from Hennepin County Library patrons.

ILLs Requested by MPLIC

Requests Requests Filled Loans Photocopies Total Loans Photocopies Total

MELSA 671 79 750 476 57 533

MINITEX 1,901 932 2,833 1,154 767 1,921

Other ILL 569 158 727 383 124 507

(Cancelled requests) 685 Total Requested by MPLIC 3,141 1,169 4,995 2,013 948 2,861

ILL requests placed v.-ith MPLJC by MELSA patrons living outside Mpls: OCLC MAIL TOTAL 94 + 31 = 125

Telefax transmission to MEI.SA Libraries: 124

-43- PERSONNEL Annual Report

1992

Personnel Office objectives for 1 992 included participating in the process of negotiation with local unions to create labor agreements between them and the library Board of Trustees; working with the library administrators to establish and accomplish affirmative actions goals for women and minorities; and working to increase the capacity of the Personnel Office to organize, store and retrieve information more efficiently with computer databases.

The labor agreement with the Local Union #99 expired June 30, 1992. Discussions with that union were concluded in mid December, with an expectation that the agreement would be ratified by the union's membership and approved by the library's board of trustees in January, 1993. Discussions were scheduled with Local Union #70, whose agreement expired October 15, 1992, and the library Administration Confidential Employees, whose agreement expired December 31 , 1992. Discussions with other groups were not yet scheduled by the end of 1992.

The affirmative action goal for 1992 for minorities was set at 12. 7%. There were no goals set for women because, overall, women are not under represented at the library. The fourth quarter report is not yet available from the Affirmative Action office, however, the 1 99 2 mid year report reflects that the representation of minority employees was 13.1 %.

During 1992, the Personnel Office staff engaged in numerous discussions with persons from the city's payroll, MIS and human resources department to develop a way to produce ad hoc reports from the data base in the city's mainframe computer. We purchased a microcomputer, disc drive, printer and software to accomplish this activity. Training is scheduled for early 1993.

In addition to the above-stated objectives, the Personnel Office staff continued to coordinate the efforts and process of the Classification Committee and the Executive Committee to complete the internal library classification study. The committees were able to meet about every other month to work out details of the recommendations suggested by the consultants report. In November and December, a sub-committee and consultant gave a presentation to the supervisors group and the Board of Trustees explaining the methodology of the study. The committees plan on presenting their recommendations to the Board by March, 1993 regarding changes in the classification structure.

The City of Minneapolis Civil Service Commission continued to examine the results of the Mercer­ Meidinger-Hansen classification project. The library Board of Trustees had, at the beginning of the study, approved the inclusion of library classified and unclassified titles in the study. In 1992, staff members were scheduled to meet with Civil Service staff or appear before an administrative law judge to forward their appeal of the value established for their title as a result of the Mercer­ Meidinger-Hansen study. In the fall of 1992, the Civil Service Commission voted to take the results of the study and the appeals under advisement until further notice.

As a way of completing the staffing objectives of the Personnel Office, two employees, both Payroll/Personnel Services Assistants, planned and completed an extensive staff exchange training project. During the months of March and April the two Payroll/Personnel Services employees assumed full responsibility for the duties of the other. The purpose of the project was to improve their ability to complete essential tasks in the absence of other. They also identified areas of needed improvement in the filing systems and office operations. As a result, an Urban Corps worker was assigned to completing a project of updating the directory and personnel files.

-44- The Personnel Office staff responded to several emerging issues in the work place by providing training opportunities to employees. All employees were scheduled to attend training on preventing sexual harassment; a special session was provided for supervisors regarding how to respond to any complaints. A workshop was conducted for all supervisors on how to prepare for and conduct selection interviews consistent with the requirements of the Americans with Disabilities Act. A specialist from the Sister Kinney Institute reviewed the workstations in the Circulation Department and subsequently made a presentation to employees in that department on methods to prevent repetitive strain. The Personnel Office staff also coordinated a training project for the Circulation Department staff to assist in their team-building effort. Basic training on using the library's on-line catalog was conducted over a period of several months to allow staff to attend at times most convenient to their department or agency's staffing requirements. Two training programs were offered, one to supervisors, one to parents, which introduced an approach to developing the capabilities of staff and children. Two all-staff meetings were held in 1992. The topics included the budget, the Director's goals, the Blue Ribbon Task Force, the Community Libraries Feasibility Study, the Americans with Disabilities Act, library automation, establishing an employee suggestion committee and presenting a new library logo. Personnel Office staff met with department or agency staff to discuss or respond to questions about personnel policies and contract provisions.

There were four areas of procedures that required special attention. Because of the increase in the incident of work-related injuries, many discussions were held with supervisors and administrators to make appropriate job accommodations for employees, including transfers between departments and agencies. In a second area, a multitude of concerns emerged when some employees taking the Library Aide II promotional exam were allowed to use calculators and others were not informed of that option. Several discussions were had with the Civil Service Office staff, but no change was made in th~ process or result to completely resolve the concerns. The procedure for approving permit employees changed. Permits can be approved for up to six months instead of three; permits can only be extended once for six additional months instead of indefinitely. The fourth area of procedural change was a result of an attempt to discover areas for overall library improvement. An exit interview is now scheduled with each employee who is ending their employment with the library. The information received through this process is utilized in the process of planning and setting goals.

The Personnel Office staff look forward to improving our ability to provide human resources information needed in decision making, making more staff development opportunities available, and maintaining our efficiency in the area of payroll and benefits.

New Position Location Reason

Librarian V Humanities Reclassified Librarian IV Merged History & Literature

Young Adult Serv. Central & One year funding from Youth Coordinator .8 Comm. Libs. Coordinating Board

Library Aide II .5 INFORM Converted from substitute budget

Public Affairs Public Relations Reclassified Librarian II Coordinator Office

Security Guards Central & Converted budget for contracts 3.5 Comm. Libs. (92 DP)

Library Page II Shelving Reclassified Library Page I

-45- Clerk I .5 Accounting Converted from urban corps budget

Library Aide II . 6 Gov. Docs Reclassified Library Aide I

Library Aide I . 5 Washburn Converted from substitute budget (92 DP)

Respectfully submitted '~=-;

-46- PERSONNEL OFFICE Staff Activities, Classes, Workshops 1992

Barbara Hoosman

Developing Capable People Developing Capable People: Facilitator Training Black Managers Forum

Celesta Jackson

Introduction to Lotus 1-2-3 Introduction to Personal Computers Math Fundamentals How to Manage Your Time and Your Life

Glenee Salmon

Public Sector Labor and Employment Law Networking Technology Update Labor and Employment Law Payroll Mini-Seminar Job Analysis & Job Descriptions: Meeting Requirements of the ADA Act

Judith Thompson

Unemployment, Occupational Safety and Workers Compensation Adult Learning Job Analysis & Job Descriptions: Meeting the Requirements of the ADA Act Networking Technology Update More From CORE: Basic Reference Techniques Workplace Investigations

PERSONNEL OFFICE Staff Complement 1992

Barbara Hoosman Personnel Officer January 1992 - December 1 992

Celeste Jackson Clerk Typist II January 1 992 - December 1 992

Glenee Salmon Personnel Services Assistant January 1 992 - December 1 992

Judith Thompson Personnel Services Assistant January 1 992 - December 1 992

-47- Total Staff From Payroll Register of December 13- December 26, 1992

Permanent Full Part-time Temporary Total Total Time Number FTE Number FTE Number FTE

Unclassified 69 14 8.3 28 8.75 111 86.05 Classified: Clerical, Technical, Super- visory 174 42 22.0 45 13. 75 261 209. 75 Classified: Building 38 1 1.0 0 0.0 40 39.00

TOTALS 281 58 31.3 73 22.5 412 334.80

Unclassified Staff by Services

Administration 2 0 0.0 0 0.0 2 2.00 Central 34 6 3.6 12 4.6 52 42.20 Technical 7 0 0.0 0 0.0 7 7.00 Community 24 8 4.7 16 4.15 48 32.85 Special Services 2 0 0.0 0 0.0 2 2.00

TOTALS 69 14 8.3 28 8.75 111 86.05

Classified Staff by Services

Administration 13 2 1.0 0 0.0 15 14.00 Central 61 12 6.6 14 5.08 87 72.68 Technical 49 6 2.5 8 2.23 63 53.73 Community 40 1 7 9.4 20 5.45 77 54.85 Building 38 2 1.0 0 0.0 40 39.00 Special Services 11 5 2.5 3 0.99 19 14.49

TOTALS 212 44 23.0 45 13.75 301 248.75

Total Staff by Services

Administration 15 2 1.0 0 0.0 17 16.00 Central 95 18 10.2 26 9.68 139 114.88 Technical 56 6 2.5 8 2.23 70 60.73 Community 64 25 14.1 36 9.60 125 87.70 Building 38 2 1.0 0 0.0 40 39.00 Special Services ~ 5 2.5 3 0.99 21 16.49

TOTALS 281 58 31.3 73 22.5 412 334.80

*Substitute staff members are included in these figures. Seven full-time staff working two part-time jobs in different cost centers are counted in the permanent part-time columns. Vacancies are not shown. Salary schedules attached.

-48- Ai>Qointments SeQarations 1991 1992 1991 1992 Clerical, Technical, Classified Supervisory: full-time 9 1 7 12 part-time permanent 13 10 5 2 temporary 1 7 28 20 18

Building staff: full-time 0 0 1 0 part-time permanent 1 0 0 0 temporary 3 0 4 0

Librarian: full-time 2 1 3 1 part-time permanent 0 0 1 0 temporary 5 3 7 9

Library Assistant: full-time 0 0 0 0 part-time permanent 1 0 0 0 temporary 0 0 0 0

TOTALS 51 43 48 42

Promotions Details Transfers

To another To another Total Total Agency Status 1991 1992 1991 1992 1991 1992 1991 1992 Classified-Clerical Supervisory, Tech- 5 9 3 8 13 11 8 14 nical

Building Staff 4 0 0 0 6 0 1 0 Professional 2 3 1 2 10 3 2 0

TOTALS 11 12 4 10 29 14 11 14

Reasons given for separation of full-time staff members:

Classified Unclassified Another position 3 .. 0 Retirement 7 1 Family 1 0 Deceased 1 0

TOTALS 12 1

Other transactions

Voluntary Demotions - 0, Leave Without Pay - 9, Return From Leave - 5, Suspension - 4, Reclassification - 13, Demotions - 0, Discharge during probation - 1

-49- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER PERSONNEL MANUAL, Appendix II Salary Schedules for all Library Positions and Promotional Lines Effective dates indicated Adopted by the Library Board

JUL 1, 1990 JUL 1, 1991 OCT l, 1991 TITLE STEP BIWKLY STEP BIWKLY STEP BIWKLY LOCAL 99 ACCOUNTING & FISCAL PLANNING LINE Account Clerk I (252) 1 662 1 687 (III) 2 691 2 717 3 755 3 783 4 785 4 814 5 814 5 845 6 848 6 880 7 880 7 913

Account Clerk II (253) 1 770 1 799 (V) 2 820 2 851 3 911 3 945 4 947 4 983 5 990 5 1027 6 1026 6 1064 7 1070 7 1110 ADMINISTRATIVE SERVICES LINE Library Page I (590) 1 479 1 497 1 506 (I) 2 505 2 524 2 534 3 531 3 551 3 561 4 558 4 579 4 590 5 576 5 598 5 609 6 594 6 616 6 627 7 616 7 639 7 651 8 636 8 660 8 672 Library Page I, Substitute (636) 1 6.63 (I} 2 6.99 (Job Title and Salary Schedule 3 7.35 established 9/22/91) 4 7. 72 5 7.97 6 8.21 7 8.52 8 8.80

Bindery Processing Aide (320} 1 597 1 619 1 622 Clerk Typist I (369) 2 618 2 641 2 644 Library Aide I (587} 3 661 3 686 3 689 (II) 4 683 4 709 4 713 5 704 5 730 5 734 6 731 6 758 6 762 7 758 7 786 7 790

-49a- JUL l, 1990 JUL 1, 1991 OCT 1, 1991 TITLE STEP BIWKLY STEP BIWKLY STEP BIWKLY Clerk I (364) 1 597 1 619 {II) 2 618 2 641 3 661 3 686 4 683 4 709 5 704 5 730 6 731 6 758 7 758 7 786

Library Aide I, Substitute {584) 1 7.95 1 8.25 {II) 2 8.25 2 8.56 3 8.81 3 9.14 4 9.11 4 9.45 5 9.39 5 9.74 6 9.74 6 10.11 7 10.12 7 10.50

Audio Visual Aide I (308} 1 617 1 640 (III) 2 656 2 681 3 718 3 745 4 745 4 773 5 770 5 799 6 798 6 828 7 832 7 863

Library Page II (591) 1 617 1 640 1 653 {III) 2 656 2 681 2 695 3 718 3 745 3 761 4 745 4 773 4 789 5 770 5 799 5 816 6 798 6 828 6 845 7 832 7 863 7 881

Book Preparation Aide {321) 1 685 1 711 1 738 (IV) 2 714 2 741 2 769 3 778 3 807 3 837 4 809 4 839 4 870 5 838 5 869 5 902 6 870 6 903 6 937 7 903 7 937 7 972

Library Aide II {588) 1 685 1 711 (IV) 2 714 2 741 3 778 3 807 4 809 4 839 5 838 5 869 6 870 6 903 7 903 7 937

-49b- ,JUL l, 1990 JUL l, 1991 OCT 1, 1991 TITLE STEP BIWKLY STEP BIWKLY STEP BIWKLY JAN 9, 1992 Library Aide II, Substitute (154) 1 9.36 (IV) 2 9.76 *established 1/9/92 3 10.63 4 11.04 5 11.44 6 11. 88 7 12.33

Clerk Typist II (370) 1 695 1 721 1 748 ') (IV) L; 724 2 751 2 779 1 787 3 817 3 847 4 819 4 850 4 881 5 848 5 880 5 913 6 881 6 914 6 948 7 913 7 947 7 982 7 936 7 971 7 1006

Duplicating Machine Operator III 1 763 1 792 ') (445) 2 810 .:.0 840 {V) 3 884 3 917 4 920 4 955 5 957 5 993 6 995 6 1032 7 1035 7 1074

Community Libraries Clerk (254) 1 768 1 797 Library Aide III {152) 2 818 2 849 (V) 3 909 3 943 4 945 4 980 5 988 5 1025 6 1024 6 1062 7 1068 7 1108

Audio Visual Coordinator (302) 1 785 1 814 {V) 2 836 2 867 3 926 3 961 4 963 4 999 5 1005 5 1043 6 1042 6 1081 7 1087 7 1128

Circulation Department Clerk (354) 1 812 1 842 1 907 {V) 2 863 2 895 2 964 3 953 3 989 3 1065 4 990 4 1027 4 1106 5 1032 5 1071 5 1154 6 1069 6 1109 6 1195 7 1112 7 1154 7 1243

-49c- JUL l, 1990 JUL 1, 1991 OCT l, 1991 TITLE STEP BIWKLY STEP BIWKLY STEP BIWKLY Library Technician (565) 1 851 1 883 1 932 (V) 2 902 2 936 2 988 3 992 3 1029 3 1086 4 1028 4 1067 4 1126 5 1071 5 1111 5 1172 6 1107 6 1149 6 1213 7 1151 7 1194 7 1260

Order Clerk (593) 1 887 1 920 (V) 2 934 2 969 3 1007 3 1045 4 1044 4 1083 5 1080 5 1121 6 1119 6 1161 7 1161 7 1205

Clerical Supervisor (363) 1 875 1 908 1 930 {VI) 2 936 2 971 2 994 3 1036 3 1075 3 1100 4 1068 4 1108 4 1134 5 1121 5 1163 5 1191 6 1171 6 1215 6 1244 7 1219 7 1265 7 1295

Bibliographic Control Clerk {336) 1 939 1 974 1 997 {VI) 2 1000 2 1038 2 1063 3 1102 3 1143 3 1170 4 1143 4 1186 4 1214 5 1185 5 1229 5 1258 6 1237 6 1283 6 1314 7 1284 7 1332 7 1364

ART & RELATED LINE Graphic Artist {451) 1 790 1 820 {V) 2 842 2 874 3 895 3 929 4 9-49 4 985 5 1004 5 1042 6 1046 6 1085 7 1092 7 1133 8 1136 8 1179 BINDERY LINE Bindery Worker {324) 1 799 1 829 1 842 {IV) 2 829 2 860 2 874 3 892 3 925 3 940 4 923 4 958 4 973 5 952 5 988 5 1004 6 986 6 1023 6 1039 7 1018 7 1056 7 1073

-49d- JUL l, 1990 JUL 1, 1991 OCT 1, 1991 TITLE STEP BIWKLY STEP BIWKLY STEP BIWKLY Bookbinder (322) 1 768 1 797 (V) 2 818 2 849 3 909 3 943 4 945 4 980 5 988 5 1025 6 1024 6 1062 7 1068 7 1108

COMMUNICATIONS LINE Telephone Operator I (812) 1 617 1 640 (III) 2 656 2 681 3 718 3 745 4 745 4 773 5 770 5 799 6 798 6 828 7 832 7 863

DATA PROCESSING LINE Computer Operator I (907) 1 662 1 687 (IV) 2 691 2 717 3 755 3 783 4 785 4 814 5 814 5 845 6 848 6 880 7 880 7 913

Data Entry Operator II (576) 1 672 1 697 (V) 2 716 2 743 3 790 3 820 4 819 4 850 5 853 5 885 6 887 6 920 7 923 7 958

Computer Operator II (873} 1 768 1 797 (V) 2 818 2 849 3 909 3 943 4 945 4 980 5 988 5 1025 6 1024 6 1062 7 1068 7 1108

Computer Technician (977) 1 883 (V) 2 936 (Position established 7/10/91) 3 1029 4 1067 5 1111 6 1149 7 1194

-49e- JUL 1, 1990 JUL 1, 1991 OCT 1, 1991 TITLE STEP BIWKLY STEP BIWKLY STEP BIWKLY Programmer/Analyst (681} 1 875 1 908 (VI) 2 936 2 971 3 1036 3 1075 4 1068 4 1108 5 1121 5 1163 6 1171 6 1215 7 1219 7 1265

Computer Operator III (855) 1 875 1 908 1 930 (VI) 2 936 2 971 2 994 3 1036 3 1075 3 1100 4 1068 4 1108 4 1134 5 1121 5 1163 5 1191 6 1171 6 1215 6 1244 7 1219 7 1265 7 1295

Library Computer Specialist (976) 1 1006 1 1044 (VI} 2 1080 2 1121 3 1127 3 1169 4 1177 4 1221 5 1226 5 1272 6 1279 6 1327 7 1337 7 1387

STAFF ASSISTANCE LINE Administrative Aide (254} 1 768 1 797 (V} 2 818 2 849 3 909 3 943 4 945 4 980 5 988 5 1025 6 1024 6 1062 7 1068 7 1108

BUILDING UNIT ADMINISTRATIVE SERVICES LINE Stock Clerk II (746) 1 817 1 848 (V) 2 859 2 891 3 933 3 968 4 963 4 999 5 997 5 1034 6 1031 6 1070 7 1068 7 1108 ATTENDANT, CUSTODIAL & SERVICES LINE Custodial Helper (403) 1 479 1 497 (I) 2 505 2 524 3 531 3 551 4 558 4 579 5 576 5 598 6 594 6 616 7 616 7 639 8 636 8 660

-49f- JUL 1, 1990 JUL l, 1991 OCT 1, 1991 TITLE STEP BIWKLY STEP BIWKLY STEP BIWKLY Janitorial Worker (615) 1 706 1 732 (III) 2 745 2 773 3 785 3 814 4 829 4 860 5 863 5 895 6 895 6 929 7 926 7 961

EQUIPMENT OPERATOR LINE Delivery Worker (413) 1 10.70 1 11.10 {III) 2 11.45 2 11.88 3 12.20 3 12.66 4 12.93 4 13 .41 5 13.64 5 14.15 6 14.45 6 14.99

PLANT OPERATION & MAINTENANCE LINE Janitorial Crew Leader (574) 1 783 1 812 Janitorial Engineer-Central (579) 2 832 2 863 {IV) 3 883 3 916 4 937 4 972 5 978 5 1015 6 1021 6 1059 7 1066 7 1106

Janitorial Engineer-Community (569) 1 818 1 849 {IV) 2 872 2 905 3 923 3 958 4 978 4 1015 7 1112 7 1154

-49g- JUL 1, 1990 SEP 1, 1991 NOV 1, 1992 LOCAL 70 STEP BIWKLY STEP BIWKLY STEP BIWKLY PLANT OPERATION & MAINTENANCE LINE Operating Maintenance Engineer (639) 1 12.88 1 13. 39 1 13.66 (V) 2 14.49 2 15.07 2 15.36 3 16.10 3 16.74 3 17.07

-49h- JAN 1, 1991 OCT 1, 1991 JAN 1, 1992 LACE STEP BIWKLY STEP BIWKLY STEP BIWKLY ADMINISTRATIVE SERVICES LINE Clerk Typist II (436) 1 721 1 784 1 813 (IV) 2 750 2 815 2 846 3 814 3 885 3 918 4 846 4 920 4 955 5 875 5 951 5 987 6 907 6 986 6 1023 7 939 7 1021 7 1059

Clerk Steno II (368) 1 807 1 847 1 879 (V) 2 857 2 900 2 934 3 948 3 995 3 1032 4 985 4 1034 4 1073 5 1027 5 1078 5 1118 6 1063 6 1116 6 1158 7 1107 7 1162 7 1206

Library Administration Clerk (586) 1 904 1 916 1 950 (VI) 2 965 2 978 2 1015 3 1067 3 1082 3 1123 4 1108 4 1123 4 1165 5 1150 5 1166 5 1210 6 1201 6 1217 6 1263 7 1249 7 1266 7 1313

Secretary (724) 1 920 1 960 1 996 (VI) 2 983 2 1026 2 1064 3 1083 3 1130 3 1172 4 1126 4 1175 4 1219 5 1167 5 1218 5 1264 6 1217 6 1270 6 1318 7 1267 7 1322 7 1372

Payroll/Personnel Services Ass't (685) 1 969 1 1032 1 1071 (VI) 2 1031 2 1098 2 1139 3 1133 3 1206 3 1251 4 1174 4 1250 4 1297 5 1216 5 1295 5 1344 6 1268 6 1350 6 1401 7 1316 7 1401 7 1454 Administrative Assistant II, 1 1218 1 1264 Confidential {429) 2 1298 2 1347 (VIII) 3 1378 3 1430 4 1457 4 1512 (Position established 2/14/91) 5 1537 5 1595 6 1616 6 1677 7 1694 7 1758

'

-49i- NONREPRESENTED JUL 1, 1990 JUL l, 1991 ACCOUNTING & FISCAL PLANNING STEP BIWKLY STEP BIWKLY Account Clerk Supervisor (250) 1 1034 1 1073 (VII) 2 1110 2 1152 3 1154 3 1197 4 1206 4 1251 5 1255 5 1302 6 1308 6 1357 7 1366 7 1417 SEP 24, 1992 STEP BIWKLY Public Relations Coordinator 1 1185 (158) 2 1263 3 1340 4 1417 5 1495 6 1572 7 1648

JAN l, 1991 OCT l, 1991 JAN 1, 1992 Manager, Finance (631) 1 1492 1 1531 1 1588 (X) 2 1548 2 1589 2 1649 3 1607 3 1649 3 1711 4 1670 4 1714 4 1778 5 1734 5 1779 5 1846 6 1801 6 1848 6 1917 7 1871 7 1920 7 1992 ADMINISTRATIVE SERVICES JUL 1, 1990 JUL l, 1991 Supervisor of Shelving (796) 1 913 1 947 (VI) 2 1014 2 1052 3 1056 3 1096 4 1098 4 1139 5 1147 5 1190 6 1197 6 1242 7 1248 7 1295 JUL l, 1990 JAN 24 1991 JUL 1, 1991 Supervisor of Acquisitions (764) 1 1112 1 1275 1 1323 (VII) 2 1159 2 1327 2 1377 3 1209 3 1385 3 1437 (Salary adjusted 1/24/91) 4 1260 4 1443 4 1497 5 1315 5 1504 5 1560 6 1373 6 1569 6 1628 7 1430 7 1637 7 1698

-49j- Supervisor of Circulation (768) JUL 1, 1990 JAN 14, 1991 JUL 1, 1991 {VII) 1 1112 1 1128 1 1170 2 1159 2 1175 2 1219 3 1209 3 1225 3 1271 4 1260 4 1276 4 1324 5 1315 5 1331 5 1381 6 1373 6 1389 6 1441 7 1430 7 1446 7 1500

JUL 1, 1990 Administrative Analyst II {257) - 1 1174 Research & Evaluation 2 1260 (VIII) 3 1328 4 1398 (Position terminated 12/31/90) 5 1471 6 1550 7 1636

-49k- JAN 1, 1991 JAN 1, 1992 STEP BIWKLY STEP BIWKLY Personnel Officer (658) 1 1443 1 1497 (IX) 2 1504 2 1560 3 1569 3 1628 4 1637 4 1698 5 1705 5 1769 6 1777 6 1844 7 1851 7 1920

BINDERY JUL 1, 1990 JAN 14, 1991 JUL 1, 1991 Supervisor of Preparations (489) 1 1112 1 1128 1 1170 (VII) 2 1159 2 1175 2 1219 3 1209 3 1225 3 1271 4 1260 4 1276 4 1324 5 1315 5 1331 5 1381 6 1373 6 1389 6 1441 7 1430 7 1446 7 1500

DATA PROCESSING JUL 1, 1990 JUL 1, 1991 EDP Systems Analyst & Programmer I 1 1096 1 1137 (460) 2 1171 2 1215 (VII) 3 1246 3 1293 4 1323 4 1373 5 1399 5 1451 6 1474 6 1529 7 1551 7 1609

EDP Systems Analyst & Programmer II JUL 1, 1990 JUL 1, 1991 (463) 1 1142 1 1185 {VIII) 2 1217 2 1263 3 1292 3 1340 4 1366 4 1417 (Position established 12/13/90) 5 1441 5 1495 6 1515 6 1572 7 1588 7 1648

PLANT OPERATION & MAINTENANCE JUL l, 1990 JUL 1, 1991 Community Facilities Supervisor (376) 1 1233 1 1279 (VIII) 2 1281 2 1329 3 1332 3 1382 4 1386 4 1438 5 1440 5 1494 6 1498 6 1554 7 1557 7 1615

-491- JUL 1, 1990 JUL 1, 1991 Central Facilities Supervisor (353) 1 1333 1 1383 (IX) 2 1388 2 1440 3 1443 3 1497 4 1501 4 1557 5 1562 5 1621 6 1625 6 1686 7 1689 7 1752

JAN 1, 1991 JAN 1, 1992 STEP BIWKLY STEP BIWKLY Supt. Library Bldgs & Grounds (758) 1 1517 1 1574 (XI) 2 1634 2 1695 3 1718 3 1782 4 1810 4 1878 5 1910 5 1982 6 2012 6 2087 7 2121 7 2201

-49m- PLUM JUL 1, 1990 JUL 1, 1991 STEP BIWKLY STEP BIWKLY Library Assistant, Substitute 1 11.16 1 11.58 (K02) 2 11.62 2 12.06 3 12.09 3 12.54 4 12.56 4 13 .03 5 13.08 5 13 .57 6 13 .59 6 14.10 OCT 1, 1991 STEP BIWKLY Library Assistant I 1 869 1 902 1 908 (K03} 2 906 2 940 2 947 *Became new top step in 3 942 3 977 3 984 1983, except for staff 4 981 4 1018 4 1025 who were currently on 5 1020 5 1058 5 1065 either step 9 or 10. 6 1059 6 1099 6 1107 7 1101 7 1142 7 1150 8 1144 8 1187 8 1195 *9 1191 *9 1236 *9 1245 10 1241 10 1288 10 1297

Library Assistant II 1 920 1 955 1 962 (K04) 2 958 2 994 2 1001 3 995 3 1032 3 1039 4 1035 4 1074 4 1081 5 1076 5 1116 5 1124 6 1119 6 1161 6 1169 7 1165 7 1209 7 1217 8 1211 8 1256 8 1265 9 1258 9 1305 9 1314

Librarian II, Substitute 1 12. 72 1 13.20 (KOl} 2 13. 22 2 13. 72 3 13.75 3 14.27 4 14.29 4 14.83 5 14.88 5 15.44 6 15.45 6 16.03

Librarian II 1 1035 1 1074 (K05} 2 1076 2 1116 3 1119 3 1161 4 1165 4 1209 5 1211 5 1256 6 1258 6 1305 7 1310 7 1359 8 1361 8 1412 9 1417 9 1470 10 1473 10 1528

-49n- JUL l, 1990 JUL 1, 1991 STEP BIWKLY STEP BIWKLY Librarian III 1 1275 1 1323 (K06) 2 1327 2 1377 3 1385 3 1437 (Inform Librarian is NREP} 4 1443 4 1497 5 1504 5 1560 6 1569 6 1628 7 1637 7 1698

-490- JUL 1, 1990 JUL l, 1991 STEP BIWKLY STEP BIWKLY Librarian IV 1 1443 1 1497 {K08) 2 1504 2 1560 3 1569 3 1628 4 1637 4 1698 5 1705 5 1769 6 1777 6 1844 7 1851 7 1920

Librarian V 1 1575 1 1634 (K09) 2 1642 2 1704 3 17ll 3 1775 4 1785 4 1852 5 1859 5 1929 6 1938 6 20ll 7 2018 7 2094

Librarian VI 1 1688 1 1751 (KlO) 2 1772 2 1838 3 1860 3 1930 4 1953 4 2026 5 2052 5 2129 6 2153 6 2234 7 2264 7 2349

Librarian VII (Kll) 1 1885 1 1956 2 1980 2 2054 3 2078 3 2156 4 2181 4 2263 5 2292 5 2378 6 2408 6 2498 7 2528 7 2623

Librarian VIII (Kl2) 1 2063 1 2140 2 2166 2 2247 3 2274 3 2359 4 2387 4 2477 5 2507 5 2601

-49p- JUL l, 1990 JUL l, 1991 STEP BIWKLY STEP BIWKLY Librarian IV 1 1443 1 1497 (K08) 2 1504 2 1560 3 1569 3 1628 4 1637 4 1698 5 1705 5 1769 6 1777 6 1844 7 1851 7 1920

Librarian V 1 1575 1 1634 (K09) 2 1642 2 1704 3 1711 3 1775 4 1785 4 1852 5 1859 5 1929 6 1938 6 2011 7 2018 7 2094

Librarian VI 1 1688 1 1751 (KlO} 2 1772 2 1838 3 1860 3 1930 4 1953 4 2026 5 2052 5 2129 6 2153 6 2234 7 2264 7 2349

Librarian VII (Kll} 1 1885 1 1956 2 1980 2 2054 3 2078 3 2156 4 2181 4 2263 5 2292 5 2378 6 2408 6 2498 7 2528 7 2623

Librarian VIII (K12} 1 2063 1 2140 2 2166 2 2247 3 2274 3 2359 4 2387 4 2477 5 2507 5 2601 6 2633 6 2732 7 2764 7 2868

AUG 1, 1991 Director (K14} 1 2873.56 1 2873.56 1 2988.51

-49q- PUBLIC RELATIONS OFFICE Annual Report

1992

The Public Relations Office coordinates internal and external public relations to promote library use and support. Messages are conveyed through the production and dissemination of media releases and informational pieces such as Events calendars, posters, flyers, and brochures, through exhibits and signage, through internal communication vehicles such as the Official Bulletin, and through representation at community events and presentations to groups about library services. Public Relations staff performs desktop publishing, print production, graphic design functions, and programming and outreach activities.

The staff was honored in 1992 by the receipt of the John Cotton Dana Library Public Relations Award, presented annually by the H.W. Wilson Company and the ALA Library Administration and Management Association Public Relations Section in recognition of outstanding public relations among public libraries. The citation, which was presented at the American Library Association Conference in San Francisco, reads "A special award for 'Read To Me,' an exceptional year-long public relations campaign of promotional materials and programs utilizing attractive graphics to convey the message that literacy starts at home." While the award spotlights public relations, it extends to the efforts of the entire MPL staff who worked together in many ways to make the "Read To Me" project a success.

With the conclusion of "Read To Me" in November 1991, the public relations activity of 1992 was not as focused as it had been under the RTM umbrella. Nevertheless, it was a year of considerable growth and change.

In May, the office relocated from crowded quarters on first floor to the larger space on second floor vacated when the Accounting Office moved to fourth floor. In conjunction with this physical relocation, staff functions were reexamined and adjusted, resulting in better distribution of duties and improved productivity. The move to larger quarters accommodated a shift from traditional typesetting and keylining functions formerly performed in the Display Shop to desktop publishing methods performed in the office. A Civil Service review of the formerly unclassified Public Relations Representative position was completed and the position was classified as a Grade VIII of the Staff Assistance promotional line with the title Public Affairs Coordinator.

PRO provided promotional support for a variety of outreach and programming activities, including the media hotlines for the Superbowl and Final Four, Black History Month, Women's History Month, American Indian Month, and Children's Book Week events, a Head Start Family Night at Sumner and North Regional, open houses at Nokomis and Southeast community libraries, community meetings at Hosmer, the summer reading program and the Read Team teen initiative, announcement of summer Saturday service at Central, a library booth at the Gay Pride Fair, promotion of National Issues

-50- Forum/Study Circles, the appearance of Newbery Award winning author Phyllis Reynolds Naylor and of former Senator Eugene McCarthy, and renovation at Roosevelt.

A major promotional event coordinated by PRO was the April 8 "Night of a Thousand Stars" National Library Week celebration of family reading. Community library programs were held at North Regional and Washburn. At Central, about 400 fans filled Heritage Hall to hear readings by celebrities including movie actor Charlie Korsmo, Ginger Commodore of Moore by Four, and Pooh Richardson of the Minnesota Timberwolves-­ reading from Winnie the Pooh. Also part of the festivities were a proclamation by Mayor Fraser, a welcome by Library Board President Gary Sudduth, and family storytime by Sumner librarian Grace Belton with her grandsons and her daughter-in-law, City Council President Sharon Sayles Belton. The program was emceed by disk jockey Michael Jaye of Radio AAHS and broadcast live. It also earned a spot on the 10:00 p.m. news on WCCO-TV, and was videotaped for showing on cable television. The event was supported by volunteers and financial help from Cargill, in connection with Cargill's literacy partnership with the American Library Association. It was featured in the July 1992 issue of Wolf Tracks, the magazine of the Timberwolves, and in the August 1992 issue of ALA's P.R. Activity Report.

Facilitating understanding of how to use the library was also a focus of 1992. New brochures were created on "How to Find a Book" and "How to Find a Magazine" at Central Library. In the fall, a new general brochure, "Hours, Locations, and General Information" was created, replacing the former hours schedule with an expanded version that includes the map of library locations and the most basic information on library services. The same information was recorded on voice mail for a user-friendly access through the "Hours and Information Line."

In addition to these brochures, the Graphic Arts and Print Shop staff produced 525 different pieces in 1992, including a multitude of promotional materials plus forms, weekly bulletins, reports, and publications for the Friends of the Minneapolis Public Library on a cost basis. A major publication of the year was the 26-page "Rainbow Collection" booklet highlighting multicultural children's books.

The Public Relations Representative chaired a staff committee charged with examining the library's role in tax forms distribution. Following the committee's recommendation that MPL continue to provide tax forms for the public, PRO worked to facilitate better coordination and communication to assist the process. Publicity was prepared to inform patrons that tax forms are self service and library staff is not authorized to answer tax questions. Efforts were made to increase and publicize library sites for the volunteer income tax assistance program, and a volunteer program was initiated through the Friends of MPL to recruit and train volunteers to assist with tax form distribution at Walker and Washburn.

PRO supported the library's process of compliance with the Americans with Disabilities Act by desktop publishing of the 32-page Transition Plan, development of a statement on auxiliary aids and services to be used on publicity materials, development of a

-51- procedure to provide sign language interpreters on request, and procurement of ADA­ compliant signage for restrooms and stairways.

PRO staff and interns prepared bulletin board displays and exhibits and continued to fabricate signage as needed for Central and community libraries during the year. Free standing exhibits in the second floor area at Central included a photo display from the Domestic Partners Affirmation Project, an exhibit on the 125th anniversary of the Star Tribune, a documentary exhibit on Sister Kenny, and, most notably, a major touring exhibit from McCall's Magazine, "Dedications: A Celebration of Women." Staff prepared and mounted nine exhibits in the Central Library arcade during the year, featuring the following topics:

January ...... Superbowl XVI

February 3-28 ...... "A Nation of Readers" photography display

March 4-April 17 ...... Minnesota Book Awards

April 20-May 6 ...... Youth Art Month

May 8-27 ...... Minneapolis Heritage Preservation

May 29-July 6 ...... Quilts (in conjunction with McCall's Quilt Tour)

July 10-August 7 ...... Elliot Park Neighborhood Mural

August 12-0ctober 19 ...... Art & Music's Sheet Music Collection

October 26-December ...... MPL's Areas of Excellence

The library benefited from outside assistance in the areas of marketing, communication, and public relations in 1992. In the spring, we received the results of a marketing audit conducted for the library by a consultant from the University of St. Thomas and a marketing communications audit prepared by the firm of Yeager Pine & Mundale. These reports provided input on ways to strengthen internal communication and outreach to stakeholders and potential users. In support of improving the library's image, a new MPL logo was created as a pro bono project by the Duffy Design Group. Subsequently, Gardner Design was hired to implement the new identity on letterhead, business cards, staff badges, and the like. The Public Relations Representative worked with Gardner over the balance of the year, and the new materials were readied for release in January 1993. Also as a pro bono project, Martin Williams Advertising donated creative time to produce library promotional ads in MTC buses. The ads incorporated the new logo and slogans to encourage library use. In the last quarter of the year, the public relations firm of Mona, Meyer, McGrath & Gavin prepared a community relations plan and media relations plan to build support for a new Central Library.

-52- At year's end, planning was underway for the 1993 celebration of the centennial of children's services at MPL, which will be a major public relations focus in the new year. Undergirding all promotional activity in 1993 will be increased visibility through the new logo and communications to lay the foundation for community support of the new Central Library.

Respectfully submitted, ... fc-~-ir 11~ Kristi Gibson Public Relations Representative

-53- PUBLIC RELATIONS OFFICE STAFF COMPLEMENT 1992

Gerald Anderson Duplicating Machine Operator III January 1-December 31 vacant Library Technician January 1-December 31

Margaret SanRoman Clerk Typist I (.5) January I-December 31

Kristi Gibson Public Relations Representative January I-December 31

Doris Peterson Duplicating Machine Operator II January 1-December 31

Suzanne Thompson Graphic Artist January I-December 31

Robert Williams Graphic Artist (.5) January 1-December 31

Donna Pierce Urban Corps Intern January 1-April 12

Kelly Hewitt Urban Corps Intern June 22-August 28

-54- PUBLIC RELATIONS OFFICE STAFF ACTIVITIES 1992

Kristi Gibson Memberships Minnesota Library Association (MLA) American Library Association

Awards MLA Public Relations award (trophy resided at MPL 5/4/92-10/7/92) Honorable Mention in Materials Lists category of ALA Public Relations Swap and Shop for "Beginnings" John Cotton Dana Library Public Relations Award

Boards, Committees MELSA Promotion Committee (discontinued June 1992) MLA Public Relations Committee MLA Newsletter and Publications Committee MLA Newsletter - Co-editor City of Minneapolis Department of Neighborhood Services Human Services Advisory Committee MPL Tax Forms Committee Joint Committee with Hennepin County Library Foundation to explore outreach through Hennepin County Economic Assistance Library Task Force of the Martin Luther King Holiday Planning Commission

Workshops, Conferences, and Seminars Business Source Expo: Marketing & Communications Resources, Greater Minneapolis Chamber of Commerce, January 18 Preventing Sexual Harassment, April 20 American Library Association Annual Conference, San Francisco, June 27-30 ADA Supervisors Training, September 23 Parent Study Group, September 9-November 17 Minnesota Library Association Conference, Brainerd, October 7-8

Gerald Anderson Workshops, Conferences, and Seminars All Staff Meeting, MPL, April 1 All Staff Meeting, MPL, June 10

Doris Peterson Workshops. Conferences. and Seminars All Staff Meeting, MPL, March 31 All Staff Meeting, MPL, June 9

-55- Margaret SanRoman Workshops, Conferences, and Seminars All Staff Meeting, MPL, April 1 All Staff Meeting, MPL, June 10

Suzanne Thompson Workshops. Conferences, and Seminars Introduction to DOS, Civil Service, February 19 All Staff Meeting, MPL, March 31 Aldus PageMaker, Productivity Point, May 4-5 All Staff Meeting, MPL, June 9

Robert Williams Workshops, Conferences, and Seminars All Staff Meeting, MPL, March 31 All Staff Meeting, MPL, June 9

-56- CENTRAL LIBRARY Annual Report

1992

The year began with the Minneapolis Public Library's participation in the Super Bowl. Nancy Kweik, Literature, Maribeth Bacig, INFORM, and Erin Foley, Minneapolis Collection gathered material, drew up procedures, and staffed an information booth at press headquarters during the week prior to the big game. This was a hugely successful endeavor, with questions and appreciative comments from reporters from all over the world. Library Journal ran an article on the hotline, and the local arrangements committee was so impressed we were asked to repeat the service for NCAA basketball's Final Four in March.

Betsy Williams completed her first year as Popular Library Selector. In addition to selecting an interesting and appealing assortment of books for the area, she, along with Carole Longley from Shelving, designed a layout and arrangement of the collection that encourages browsing and use. Ted Hathaway, CD ROM specialist, worked with departments and agencies to identify useful and appropriate CD ROM reference products. Perhaps the most significant purchase was the full text of the Minneapolis Star Tribune from 1986 to the present in CD ROM format. Located in History, Business, and Sociology, it enables patrons to do their own searching for articles and reduces the number of times those departments must go online for this information.

A hiring freeze, in place for much of the first third of the year, forced the delay in filling many key positions. When it was lifted, Walter Gegner was appointed to the position of Head, Art and Music Department, (a position to which he had been detailed for almost 2 years), and Margaret Woodling was appointed to a newly created Page II position in Shelving. Most, but not all, departments experienced staff turnover in the course of the year, some departments quite significantly.

Retirements also brought about changes. Stanna Woodbridge and Celestine Jungers retired as Clerk Typist Ils in Special Collections early in the year. The decision was made to fill only one of those positions and eliminate the other as a cost saving measure. After the hiring freeze was lifted, Beverly Anderson was appointed to that position. Dorothy Thews, long-time Head of the Literature Department, retired in July. After some deliberation it was decided to combine the Literature and History Departments into a single Humanities Department, to post the position as a Librarian V, and make it available only to current Librarians IVs and Vs. Carol Van Why was selected for the post; the departments were combined effective November 1, and Robert Bruce, History Department Head, assumed the position of Head of Government Documents.

-57- Government Documents experienced other new developments as well. Work was finally begun on the tapeload that will enable our document holdings to be available on the online catalog; that project should be finished in 1993. Workroom space in Documents was expanded by moving out some cabinets and the service counter into a portion of the public space adjacent to the Popular Library. At year's end we received distressing news regarding proposed cuts in the Depository Library Program as a way for the Government Printing Office to cope with a budget reduction.

A second phase Blue Ribbon Task Force of community representatives was appointed to examine issues relating to a new Central Library including site selection, community and political support, and financing issues. A small group of staff, calling themselves the What Next Committee, began meeting in July to determine how certain elements of the New Vision for the New Central Library can be incorporated into our present facility. We have been looking specifically at centralized periodicals, central telephone reference, access services, circulation, interlibrary loan, a different type of information desk, and document delivery. Our hope is to have recommendations ready for the 1994 budget.

Saturday service in the summer months was instituted this year for the first time in several years. This resulted in a significant circulation increase for June over the previous year (5.99 percent), while circulation for July and August remained essentially flat. Summer Saturdays will be continued; they are essential to the accessibility of the collections and services of the Central Library. In all, circulation for the year at Central rose 4.16 per cent, from 1,014,743 to 1,056,979; reference statistics increased by 15 percent, from 1,562,634 to 1,796,509.

Other significant events for the year include the presentation in May of an Online forum for metro area librarians by the MARS committee; the beginning of the Spectrum program in November, "a series of continuing education programs for Minneapolis Pubic Library staff on the changes and challenges of public library reference service"; a Grantsmanship for Beginners program in October jointly sponsored by the Sociology Department, The Foundation Center, and the Minnesota Council on Foundations, Resources and Counseling for the Arts; the publication of a major revision and update of the Rainbow Collection by the Children's Services Department, the second year of the library's participation in the Gay Pride Fair in June, and the appointment of Adela Peskorz as the systemwide Young Adult Services librarian. Work began as well in preparation for the celebration of the Children's and Government Documents Centennials in 1993, and the library's hosting of the Smithsonian Institution's Seeds of Change exhibit in June of 1993. Physical improvements to the building included the installation of carpeting in the picture book area of the Children's Department, the installation of a window film in the third floor stack area designed to screen ultraviolet radiation, a project of the Preservation Committee with the much appreciated assistance from Alex Wakal, and the beginning of the critical shift of the Technology and Business Departments' closed stack collections necessary to ease congestion on the mezzanine.

-58- 1992 ended with our acquisition of the book Sex by Madonna, a source of much controversy and concern. The local news media decided to make an event of this purchase, administrators and board members were interviewed on television, radio, and in print, and members of the public were incited to contact the library to express their displeasure. Most of those who called were not from Minneapolis and did not appear to be regular users of the library. No one came to the Board meetings to speak out and the many individuals who made their way to the Art and Music Department to review the book did so without incident.

I would like to express my appreciation and gratitude to the staff of the Central Library who are enduring this period of extremely high library use and accelerated change with patience, humor, and steadfast adherence to high standards of service.

Respect full;s u bmi t ted, ) 1 L)(ttrf}~1 ur Mary Frances Cooper 11 Chief of Central Library

-59- FACSIMILE TRANSMISSIONS - CROSSOVER ACTIVITY Central Library

1992

ANOKA COUNTY LIBRARY 17

CARVER COUNTY LIBRARY 6

DAKOTA COUNTY LIBRARY 8

HENNEPIN COUNTY LIBRARY 20

MINNEAPOLIS PUBLIC LIBRARY

RAMSEY COUNTY PUBLIC LIBRARY 19

ST. PAUL PUBLIC LIBRARY 34

SCOTT COUNTY LIBRARY 14

WASHING TON COUNTY LIBRARY 6

TOTAL 124

-60- ON-LINE SEARCH ACTIVITY Central Library Subject Departments

1992

Art and Music DataTimes 69 Other 65

Business and Economics DataTimes 491 Other 970

Children's Services Data Times 0 Other 1

Government Documents Data Times 5 Other 37

History and Travel Data Times 544 Other 376

Literature DataTimes 130 Other 61

Municipal Information Library DataTimes 64 Other 706

Sociology Data Times 241 Other 662

Special Collections Data Times 23 Other 0

Technology and Science DataTimes 132 Other 957

Total DataTimes: 1,689 Total Other: 3,835 Yearly Searches: 5,524

-61- APPROXIMATE ANNUAL CIRCULATION• Central Library Subject Departments

1992

Art/Music/Films 240,811

Business and Economics 53,332

Children's Services 117,974

History and Travel 76,909

Literature 204,299

Popular Library 6,698 + ••

Sociology 106,884

Technology and Science 119,454

TOTAL 1,052,448 + ••

This report does not represent circulation from the Central Library only. The circulation of an item belonging to a Subject Department, but charged at a Community Library, is counted here.

Transactions which involve items circulated generically - uncataloged paperbacks, magazines issued prior to 1990 - are not counted.

Intra-system loan transactions - items charged to other agencies, rather than to individuals - are counted, and cannot, for the purpose of this report, be isolated or suppressed.

The limitations noted are consequences of the means by which circulation statistics, by Subject Department, must be derived. This report should, however, provide a reasonably accurate comparison between the annual circulation count of one Subject Department, and that of another.

• • Popular Library figures are incomplete .

-62- ART/MUSIC/FILMS DEPARTMENT

Annual Report

1992

The Art/Music/Films Department experienced an unusual degree of stability in its staff complement during 1992. For the first time in years the department saw no turnover at all. The only significant change was the permanent appointment of Walter Gegner as Department Head on June 8, following 20 months as Acting Head. This period of stability has promoted an increased sense of teamwork and common purpose among staff who, as individuals, approach their work with intelligence, energy, and commitment. This has been especially welcome during a time when an atmosphere of transition pervades many other areas of the library and, indeed, looms in the future of this department as well.

When I was on vacation in July, I read a new book from our collection, Olympia: Paris in the Age of Manet by Otto Friedrich. The author used Manet's famous painting as a framework for a wide-ranging discussion of Impressionism and the cultural life of 19th century France. He also included a comprehensive bibliography at the conclusion of the book. Out of curiosity, I checked the library's catalog to see how many titles in the bibliography were owned in the Art/Music Department. To my amazement and satisfaction I discovered that we owned virtually every title, from comprehensive catalogs raisonne to slim biographical volumes, from diaries published in the 1880's to the latest 1992 exhibition catalog which had just arrived that week in the Acquisitions Department. This was for me a gratifying symbol of the care, knowledge and diligence which the Art/Music/Films staff has applied over the years to building and maintaining excellent collections of materials in the fine arts and audiovisual area.

It represents a tradition which, despite the stresses and strains of the past year, continues to characterize the staff and goals of this department.

ART/MUSIC

Several new initiatives were undertaken in 1992 which enhanced the accessibility of information and materials for the public.

The Art/Music Department maintains and continues to build an extensive collection of popular sheet music and songbooks. To access individual song titles, the staff for many years has indexed the songs in a Popular Song Index card file. At the beginning of 1992, it was recognized that the collection had

-63- grown so fast that a backlog of un-indexed material had accumulated. All four Aides II were assigned to a special indexing project in February with the result that by end of June they had completely caught up. By the end of 1992, 252 new songbook titles had been added to the index, a significant expansion of access.

The Picture Collection Committee, comprised of Martita Bergendahl, Carrie Brunsberg, Patricia Kerlin, Andrea Markov and Marcelyn Sletten, continued its revisions and projects. In September, Andrea was assigned the task of updating and editing the computerized Picture Authority List, a document of some 300 pages, with the object of putting it into a format which could be printed by the Public Relations Office and eventually sold to local advertising and graphics arts firms. The completion date for the project was set for January 1994, but Andrea finished the bulk of the updating by December 1992, over a year ahead of schedule. With some final editing, the list will be completed in the first months of 1993.

Barbara Johnsen commenced two major inventory projects in 1992, both with completion dates projected into 1994. The first is a comprehensive inventory of the department's periodical titles which must be completed prior to weeding decisions being made in 1993 and 1994. The second, which she will continue in 1993 with the help of the Aides, is an item-by-item inventory of second floor reference materials. Over the last several years, these collections have been arranged and re-arranged many times, but their new locations have not always been systematically recorded. In this project, the online catalog, department shelflists, and the book itself will all be checked for proper locations and made to agree.

In addition to their regular duties and special assignments, the clerical staff have all been called on in 1992 to be trained and occasionally scheduled for duty outside the department. In January, Barbara Johnsen was trained and worked several hours a week in the Children's Department during a staff vacancy. In June, all four Aides II were trained in Special Collections to help cover the desk in that department in times of emergency staff shortages; they each have been called on to work in the Minneapolis Collection several times since. Late in the year, Michael McClellan and Heidi Johnson helped cover the Circulation Desks during staff meetings for that department.

Martita Bergendahl completed an exhaustive inventory of the sheet music collection, surveying them for condition and placing especially brittle pieces in acid-free envelopes. An outgrowth of this project was her work on a special Arcade display in September of our sheet music collection. In the fall, Martita began a project to weed the department's vertical file collections.

Anita Bealer coordinated a project which identified collected works of composers whose multi-volume sets were split between Dewey Decimal and Library of Congress classifications. Working with the catalog department, these sets were

-64- all consolidated in a single LC classification. Anita also coordinated various important de-accessions: Although incomplete, the Art/Music Department's holdings of Perry's Musical Magazine (a turn-of-the-century music periodical published in Missouri) were the among the largest in the United States. In March, Anita arranged the transfer of this title to the University of Missouri­ Kansas City, which allowed them to significantly augment their collection of this important local magazine.

Early in January 1992, Betsy Williams was given a special assignment to help coordinate book selection for the Popular Library, an activity which could have significantly diverted her energies away from Art/Music. Betsy continued, however, to reorganize and refine various sections of the reference collections in the department. She began weeding the Antiques and Collectibles and workroom reference sections, saw that Dewey- and Z-classed materials on open reference shelves were re-classed to Library of Congress, re-organized the Hymn Index and other reference card files, established and refined procedures for song indexing, bindery, and picture authority list editing, and oversaw the installation of the department's first CD-ROM index, Billboard/Phonolog.

We have subscribed to the paper index Phonolog for several years. Its chief value is the access it provides to individual songs in recorded format, in the same way that the Popular Song Index card file does for songbooks. On CD­ ROM, however, this database may now be searched by keyword, an important asset when trying to help library users who don't remember the entire title of a song (which is surprisingly frequent). Though usage was slow at first, an analysis of the months of July-September showed a total of 423 searches, or 6 searches each open day. Staff use only accounts for about half of this activity; the rest represents use by the public. We are looking forward to adding other CD-ROM indexes in 1993.

Other important new acquisitions included the Bibliography of the History of Art (BHA), a major new fine arts index which now supersedes and significantly expands the earlier International Repertory of the Literature of Art (RILA). Funds from LSCA were used to complete the purchase of two periodical titles on microfilm. Seven missing years of Architectural Record ( 1983-1989) were purchased, giving us a complete run on microfilm from volume 1, 1891 to the present. In addition, Melody Maker was purchased for the years 1963-1979, extending our coverage of this important period when British popular music and culture became so influential.

The most notorious acquisition of the Art/Music/Films Department, however, came late in the year. In November, on the strength of anticipated demand, but with no advance reviews, three copies of Sex, by Madonna, were ordered for the department. With its very explicit narrative and suggestive photographs, the "Madonna Book" (as nearly everyone calls it) quickly became the focus of intense controversy. Consumer interest was so great that the book shot to number one on most best seller lists, copies were sold out of local bookstores and went undelivered to library book vendors, and, ultimately, the library was able to purchase just one copy.

-65- This copy was made non-circulating and was available at the Art/Music Desk to anyone presenting a library card or identification, but coverage in the news media focussed on the library board's commitment to the Library Bill of Rights, and specifically on its refusal to limit access to materials on the basis of age. The library received hundreds of phone calls from outraged citizens who interpreted the library's policy as an open invitation to children to come in and check out the book. The library's response emphasized freedom of information and the importance of making such a controversial book available for public inspection.

The department has continued to make the book available on request. In the months since we estimate that approximately 300-500 people have asked to look at it. No threatened demonstrations or picket lines have materialized, but then neither have there been hordes of children and teenagers clamoring for the book.

The most problematic issue for the Art/Music side of the department has been the recorded sound collections. After we ceased buying LP records in 1991, the only audio format currently purchased by Art/Music/Films is the compact disc. During 1992, the compact disc collection grew by 1.016, for a total year-end collection of 4,105.

The level of demand for compact discs has been very high and continues to grow. Total circulation in 1992 reached 35,184, an average of 2,932 per month. To help restrain the demand somewhat, the department has imposed a limit on the number of CD's which a single user can check out at one time. This limit had been three at the start of 1992, but by June, with the collection having grown so rapidly, the limit was increased to six per person. Many of our users were very pleased to be allowed to check out more CD's at one time, but many were not happy. The three-item limit had allowed a substantial browsing collection to gradually build up, but with the increase to six CD's there was often hardly anything in the library to look at. In anticipating further growth of the CD collection, the department purchased new compact disc "browsing" units in which to store them.

The LP record collection was further weeded and shifted to make more floor space, and various strategies for more dramatic weeding were discussed. In June, librarians from the University of Minnesota Music Library were given a tour of the 78 rpm recordings to see whether they would be interested in acquiring them for the University. They weren't, so the future of the 78 rpm collection is still undecided.

-66- FILMS/VIDEO

It has become a commonplace of recent Art/Music/Films annual reports to describe with amazement the unabated, ever-expanding demand and use of the department's audiovisual collections, particularly videocassettes. This year can be no exception. As they have for the last several years, our audiovisual collections and services have continued to grow under the unrelenting pressure of public demand, marketplace economics, and technological innovation. The power and volatility of this phenomenon have been reported before, but in 1992, for the first time, audiovisual activity reached such proportions that it has now begun to define and affect all other activities in the department.

The Films/Video Desk, of course, experienced most of the impact. In 1992 videocassette circulation increased to 139,155, a jump of 8.2% over 1991. Not only has circulation increased in raw numbers, lt has also increased in proportion to total Central Library circulation, rising from 12.6% in 1991 to 13.2% in 1992. Monthly circulation rose to an average of 11,600 per month. Part of this increase may be attributed to the fact that Central Library was opened on Saturdays during the summer, but even when calculated on an hourly basis, video circulation increased to 43 per open hour. Over the last five years, video circulation has expanded tenfold, from about 14,000 in 1988 to almost 140,000 in 1992. If this same rate of increase is extrapolated over the next five years, then we could expect an annual circulation of almost 266,000 videos by 1997.

Since 1989, videos have circulated from the Films/Video Desk using a system in which the videos are stored in the Films/Video workroom and the empty video boxes are placed on the open shelves for library users to browse. When they have made their selections, users bring the boxes to the Films/Video Desk, where staff exchange them for the actual tapes and charge them out to the users. When videos are returned to the Films/Video Desk, they are discharged and the exchange is reversed. All this activity is performed by Films/Video Desk staff in addition to their other public desk duties, e.g., answering phone inqu1r1es, providing viewer's advisory assistance, booking and circulating 16mm films and other audiovisual materials, collecting fines, clearing patron records.

The level of physical activity entailed in providing these services is extremely high, certainly in excess of anything required at any other library service desk, and in 1992 it began to exact a toll on the staff who have suffered an unprecedented number of problems with strained backs, hips, knees, and shoulders. It is useful to bear in mind that each circulation transaction assumes both the charge and discharge of an item, therefore each video transaction actually involves two physical acts of exchanging and shelving the videocassettes. The correct measure of physical activity by workers at Films/Video is twice the annual circulation figure, that is, 278,310 or more than a quarter million exchanges per year. The hourly circulation rate of 43 videos per hour then becomes 86 exchanges per hour, meaning that in 1992 staff made one video-for-box exchange every 42 seconds.

-67- To slow the kind of explosive growth just described, new circulation policies were introduced in 1989 which lowered the number of videos that could be checked out at one time and increased the loan period to one week. Despite this, however, the removal of video borrowing fees that same year had the opposite effect and produced an explosion in video circulation referred to by the Films/Video Desk staff as "video madness". Arrangements were made to supplement staff with between 20-30 hours of substitute help each week, or the equivalent of about .6 FTE of additional staff to cope with the demand. This supplemental staffing was available until early 1992 when, for budget reasons, the regular substitute hours for Films/Video were cut to 3.5 hours per week. In order to cope with the cutback in supplemental staffing and the increase in circulation, Art/Music staff have been scheduled more and more frequently to assist at the Films/Video Desk, thereby gradually shifting emphasis and staff time increasingly to the Films/Video side of the department.

The size of the video collection also began to impose difficulties. During 1992, 822 new videos were added, for a total of 5,225. This represents an 18.6% increase over 1991 and a 132% increase over the last five years. Over that same five year period, the collection has grown by an average of 730 new videocassettes each year. Once again, an extrapolation over the next five years projects a collection in excess of 12,000 videos by 1997. The size of the collection grew so rapidly that the Films/Video workroom had to be re-arranged and new shelving installed in order to accommodate them. By the end of the year, however, all shelving in the Films/Video workroom was completely filled, and the video collection has begun to spill over into the Art/Music workroom.

In comparison, the circulation figures for all other forms of visual media available at the Films/Video Desk continued their slow decline and portray a fundamental shift in usage for the non-video formats.

1992 %

16mm Films 7,338 4,436 -39.5%

Filmstrips 199 65 -67.0%

Slides 16,318 12,080 -26.0%

It became clear early in 1992 that the combined effects of these activities were creating an inescapable need to alter Films/Video Desk policies and procedures, especially as regards the video collection. Discussions between the Department Head and Chief of Central Library began in May and continued throughout the year. Various options have been considered, but by year's end none had been accepted. We are hopeful, however, that some resolution can be reached in 1993 which will lessen the pressure of video circulation on the staff and find a more suitable arrangement for shelving the collection.

-68- Although the Films/Video Desk was understandably preoccupied with these issues, there were other new developments and accomplishments during the year. A new Audiovisual Committee was created in January 1992 to address some of the procedural issues of the Films/Video Desk. This committee included Walter Gegner, Betsy Williams, Barbara Johnsen, James Frey and Ron Platow. Although many of the meetings and issues intended for this group were sidetracked by the larger crises of the video collection, nonetheless several initiatives proposed in the early meetings were undertaken and completed.

In March, Betsy Williams and Barbara Johnsen aggressively weeded the Films/Video reference books collections and transferred the remaining titles from their scattered locations to the new index table we had received for that purpose. This significantly improves public access to a host of rating guides, film or video review sources and the Films/Video periodical collection.

At about this same time, Barbara Johnsen inventoried and organized the Films/Video periodicals in the stacks. As part of this effort, it was decided to implement a new retention policy for Films/Video periodicals, whereby only periodical titles to which the department has a current, active subscription will be retained. Following this policy, Barbara identified and transferred to other departments approximately 14 periodical titles which had ceased publication. The remaining periodical collection is leaner, but more current and appropriate to the kind of reference work needed at that desk. The remaining backfile titles were interfiled with Art/Music periodicals on the third floor, finally completing a project first proposed four years ago.

One of the objectives proposed by the AV Committee was to clean up or discard a lot of the accumulated files, posters, and AV supplies in the workroom, films storage room, supply cupboards and third floor shelves. James Frey cleared out and re-organized files prior to the re-arrangement of the workroom. James and Michael McClellan worked with the Department Head to put in place a more orderly filing system for the dozens of distributor and producer catalogs received each week; many of these provide more current title and price information than the annual film and video directories to which we subscribe. Heidi Johnson was asked to evaluate the accumulated movie posters on the third floor; she did so, but recommended that they be scrapped and that our display spaces be used to alert the public to our circulation policies. This is an excellent idea which we hope to implement in 1993. Ron Platow weeded and re­ organized extensive amounts of "stuff", e.g. old broken film boxes, video repair parts, etc. Throughout the year, Walter Gegner weeded and re-organized Films/Video departmental files going back to the 1940's. All of these tasks have improved the physical work environment and will help the Films/Video Desk to be better prepared for whatever changes occur in 1993.

-69- Finally, an important new initiative was begun in August 1992 by Nowell Leitzke of the Minnesota Association of Library Friends. Nowell drafted a committee of audiovisual librarians (Marlene Janssen from Great River Library System, Marilyn Lustig from Hennepin County Library, and Walter Gegner) to help organize the "Video Collection Development Assistance Program". Recognizing that the cost (anywhere from $100-$500 per title) of high-quality educational videocassettes is beyond the reach of most libraries, especially small systems, this program arranged with 12 of the largest video distribution/production companies to make their products available to Minnesota public libraries at a substantially reduced cost (from $35-$75 per title). This is similar to a very successful buying consortium of New York public libraries, and opens the possibility for some very valuable and exciting additions to the video collection in 1993.

Respectfully submitted, 1~~/j:/~- Department Head

-70- ART. MUSIC AND FILMS DEPARTMENT Staff Activities

1992

Anita Bealer

Memberships Music Library Association, National Organization Music Library Association, Midwest Chapter PLUM (Professional Librarians Union of Minneapolis)

Boards, Committees Music Library Association, Midwest Chapter - Membership Committee Music Library Association, Midwest Chapter - Preservation Committee Music Library Association, National - Preservation Committee Music Library Association, National - Public Libraries MARS/Machine Assisted Reference Service Committee, MPLIC

Conferences, Conventions Music Library Association, National Meeting, Baltimore, MD, February 19-22 Music Library Association, Midwest Chapter Meeting, St. Louis, MO, October 29- 31

Classes, Workshops Sexual Harassment Workshop, April 20 Dialog training workshop, November 5

Pres en tati ons Music Library Association National Meeting - Public Library Committee, Session: "The Homeless and The Library", February 21

Volunteer Minnesota Orchestra Music Library Intern, January - December

Martita Bergendahl

Memberships Art Libraries Society of North America (ARLIS) Minnesota Center for Book Arts PLUM (Professional Librarians Union of Minneapolis) Minnesota Citizens for the Arts Walker Art Center Minneapolis Institute of Art

-71- Classes, Workshops Connecting with Africa - University of Minnesota, September 10 Survey of Chinese Art - Minneapolis Institute of Arts, December 5 Sexual Harassment Workshop

Volunteer "Booth" volunteer at the Gay Pride Festival, June 28

Carrie Brunsberg

Classes, Workshops Sexual Harassment Workshop

James Frey

Memberships Twin City Cine Club/ Acting Lenses Club

Meetings, Special Events Attended M.O.P. Meetings, Dept. Representative A/M/F - AV Committee Sexual Harassment Workshop

Walter Gegner

Memberships PLUM (Professional Librarians Union of Minneapolis) Walker Art Center Film In The Cities University Film Society American Library Assn. Library Administration and Management Assn.

Boards, Committees Reference Service Guidelines Committee MPLIC Job Reclassification Study Committee Video Collection Development Assistance Program Selection Committee, sponsored by MN Association Library Friends, August-October Mercer-Meidinger Appeals Committee A/M/F - AV Committee

Classes, Workshops American Disabilities Act Training Workshops, July 21, September l, September 22 Supervisory training workshops, Mpls. Human Resources, January - February Supervisors Sexual Harassment Workshop, June 9

-72- Barbara Johnsen

Boards, Committees CT II Committee A/M/F - AV Cammi ttee

Classes, Workshops Sexual Harassment Workshop

Heidi Johnson

Classes, Workshops Sexual Harassment Workshop

Patricia Kerlin

Classes, Workshops Sexual Harassment Workshop Connecting with Africa - University of Minnesota, September 10

Andrea Markov

Memberships The Pilot Group: Twin Cities Private Press Alliance Minnesota-Wisconsin Private Press Chappell

Classes, Workshops Paper Marbling. Minnesota Center for Book Arts, February Mentor Program, Mpls. Public Schools: Teacher of Spring Semester Book Arts Class at Lyndale Middle School, February - May

Michael McClellan

Memberships President Local 99 AFSCME

Boards, Committees MPLIC Job Reclassification Study Committee Contract Negotiation Committee

Classes, Workshops Sexual Harassment Workshop

-73- Lois Pickett

Classes, Workshops Sexual Harassment Workshop

Judy Pinski

Classes, Workshops Sexual Harassment Workshop

Ron Platow

Boards, Committees A/M/F - AV Committee

Classes, Workshops Sexual Harassment Workshop

Noemi Rubalcava

Classes, Workshops Sexual Harassment Workshop

Marcelyn Sletten

Classes, Workshops Creative Americans and Their World, U of M Sexual Harassment Workshop

Sofia Starinets

Classes, Workshops Taught Russian Class, September - October

Betsy Williams

Memberships American Library Association PLUM {Professional Librarians Union of Minneapolis)

-74- Boards, Committees What Next Committee A/M/F - AV Committee MELSA's - Audio-visual materials/services Interest Group

Classes, Workshops Sexual Harassment Workshop Online Forum, May 6 Angry Patron Workshop, May 27 Dialog Workshop, November 5

Special Assignment Popular Library Coordinator

Robert Williams

Classes, Workshops Sexual Harassment Workshop

-75- ART, MUSIC AND FILMS DEPARTMENT Staff Complement

1992

Anita Bealer Librarian II January 1 - December 31

Martita Bergendahl Librarian II January 1 - December 31

Carrie Brunsberg Library Aide II January 1 - December 31

James Frey Audio Visual Coordinator January 1 - December 31

JoAnne Furth Substitute Aide I January 1 - December 31

Walter Gegner Department Head (Acting) January 1 - June 7

Walter Gegner Department Head June 8 - December 31

Barbara Johnsen Clerk Typist II January 1 - December 31

Heidi Johnson Audio Visual Aide I January 1 - December 31

Patricia Kerlin Library Aide II January 1 - December 31

Andrea Markov Library Aide II January 1 - December 31

Michael McClellan Audio Visual Aide I January 1 - December 31

Emily Peabody Substitute Aide I January 1 - December 31

Lois Pickett Library Aide I January 1 - December 31

Judy Pinski Audio Visual Aide I .5 January 1 - December 31

Ron Platow Audio Visual Aide I January 1 - December 31

Noemi Rubalcava Shelver January 1 - December 31

Marcelyn Sletten Library Aide II January 1 - December 31

Sofia Starinets Urban Corps June 1 - December 31

Robert Williams Audio Visual Aide I.5 January 1 - December 31

Betsy Williams Assistant Department Head January 1 - December 31

-76- BUSINESS AND ECONOMICS DEPARTMENT Annual Report

1992

The Business and Economics Department was once again the busiest department as measured by number of reference questions answered (over 328,000 both in­ person and telephone), and number of online searches completed (1,368). One of the department's major acquisitions during the year was NewsBank, the full­ text version of the Star Tribune on CD-ROM. This became the department's third CD-ROM product, joining lnfotrac and Compact Disclosure. The increasing use of this medium has meant increased attention to maintenance and technical considerations, printing, downloading, and patron instruction. Although Newsbank now has a three-month publication lag period, it may eventually decrease the amount of time spent searching the newspaper online. Unfortunately, it does not seem that NewsBank will decrease the amount of clipping and pasting involved in the Minnesota Industry File in the near future.

Mutual funds have become a favored investment vehicle for many small investors. With this in mind we continued to beef up our collection of mutual fund materials, both reference and circulating. The mutual fund section was shifted to allow expansion space for that section and for the collection of materials on insurance companies. Due to the many requests for information on variable annuities, an order was placed for the Morningstar publication rating and evaluating those investments. Another location code was added for the department, and BRSPEC became the code for the new Special Permit section. This section will include high-demand materials (such as tax books and civil service examination books) as well as reference books which have been made special permit items for reasons such as expense.

The changing political situation in eastern Europe made many directories and statistical sources obsolete. Some new materials became available during the year, but since quality and currency were a concern purchase decisions were postponed on these for the most part. Wealth without risk finally dropped from the bestseller list after three years. Materials on living trusts (the alternative to probate). personal bankruptcy, and repairing credit ratings continued in popularity. In some areas, staff unfortunately learned about demand for particular subjects or items by their continued loss or mutilation. We found that many materials with geographic sections rapidly lost the pages for Minnesota, for example. Books on ten-key operation needed to be reordered due to continued loss. The vocational and small business materials remained popular; books on telecommuting and working out of your home were especially requested.

Notable additions to the collection included BrandAdvantage, published jointly by Simmons Market Research Bureau and Standard Rate & Data Service. This is a publication giving demographic information on purchasers of particular types of products. Several new directories published by Chain Store Guide were purchased to augment the directory collection. Some unspent money at the end of the year allowed us to update our collection of state business directories and

-77- to purchase the backfile of the Economist on microfilm. Sit Investment once more donated $500 to the department for materials purchases.

A number of groups made use of the department's special collections of materials. Several tours were done during the year for the Grand Metropolitan Job Center, a non-profit organization which provides help for chronically unemployed adults. One of the skills taught in the program is how to do research in looking for a job, so one of the segments deals with library skills and the resources available at MPLIC. Virginia Hasenstein, Nancy Corcoran, and Dan Pederson have all done presentations for these groups. Investment clubs are again becoming popular, and department staff have done presentations for the clubs and also have helped individuals researching companies or industries for the club to which they belong. Vern Harman did tours for some individuals during the year, including a group of four Russians. Linda Fritsche! and Nancy Corcoran both provided bibliographic instruction to school groups during the year.

This year all staff members were required to attend workshops on sexual harassment. In addition, supervisors attended meetings discussing the requirements for hiring and continued employment under the Americans with Disabilities Act (ADA). On August 20, Diane Kamke from Commerce Clearing House did a class for librarians in the department on "Finding the answers to your tax questions". John Haag was involved in the staff committee investigating the distribution of tax forms in the library. Susan Tertell participated in the What Next Committee, which is attempting to incorporate some portions of "A New Vision for Central Library" into the current facility.

As usual, a number of personnel changes occurred during the year. The assistant department head position was vacant until the end of June. At that time, Virginia Hasenstein was detailed to the position, and on September 21 Linda Fritsche! came to the department to fill the position permanently, and was a very welcome addition to the staff. The department had three shelvers during the year. Robert McBride got a promotion and went to the Water Department in February; Carol Chapman replaced him ln March and stayed until October; and Odell Sumpter was hired in November. Odell enjoys working at the library and especially liked the selection of cheese at the Staff Association Christmas tea. The temporary part-time Aide II position held by Mary Derbis was converted to a permanent half-time position in March. Mary Derbis ended the year with a bang by transferring to the full-time Aide II position in the Sociology Department. She will be missed. Dorothy Ward went on an indefinite leave without pay in September and was gone for the remainder of the year. During changes and staff vacancies everyone pitched in to make sure the most essential work got done.

Several ongoing projects continued during the year. Doris Skalstad remained the department's dependable and hard-working volunteer. Her project has been working on preservation of a valuable resource for the department: the historical collection of local stock quotations. The Minnesota Industry File was enhanced by the addition of Minneapolis-St. Paul CityBusiness. Darlene Harff will now add that publication to the file in addition to the two local newspapers. All the department's telephone books are now entered into the

-78- computer database, so John Haag (of sandwich diet fame) took that project into the maintenance phase, which involved keeping the entries up-to-date as each year's new books are received. The TOPS Index continued to be well-used; there are now approximately 3,300 entries in the database. Chauvinistically, we think our product is better than Brooklyn Public Library's Business rankings annual. A new version of the ProCite software we use for this database caused some headaches during the year, but we seem to have surmounted the problems. Peggy Johnson and Mike Kulka also produced and maintained several different databases and indexes for use at the Directory Desk.

All staff members contributed to making the department work smoothly throughout the year. We look forward to a productive and fast-paced year in 1993.

Respectfully submitted,

Susan M. Tertell Department Head

-79- BUSINESS AND ECONOMICS DEPARTMENT

Staff Complement 1992

Carol Chapman Page I, .6 March 30 - October 13

Nancy Corcoran Librarian II, .5 January 1 - December 31

Mary Derbis Aide I, .4 January 1 - February 28 Aide I, .5 March 2 - December 31

Linda Fritsche! Librarian III September 21 - December 31

John Haag Aide III January 1 - December 31

Darlene Harff Aide II January I - December 31

Vern Harman Librarian II January 1 - December 31

Virginia Hasenstein Librarian II January 1 - December 31 Librarian III (detail) June 29 - September 18

Margaret Johnson Aide III January 1 - December 31

Michael Kulka Administrative Aide January 1 - December 31

Robert McBride Page I, .6 January 1 - February I

Randi Miller Aide II January 1 - December 31

Pamela Nelson Clerk Typist II January 1 - December 31

Daniel Pederson Librarian II, .5 January 1 - December 31

Odell Sumpter III Page I, .6 November 30 - December 31

Susan Tertell Librarian IV January 1 - December 31

Dorothy Ward Aide II January 1 - December 31

-80- BUSINESS AND ECONOMICS DEPARTMENT

Staff Activities 1992

Nancy Corcoran Presentations Minneapolis Public Library Bibliographic Instruction Committee: Dunwoody, March 19 Northeast Regional Catholic School, April 14 Prior Lake High School, May 18 Champlin Park High School

Classes, Workshops MELSA workshop, "Dealing with the angry patron", May 21 Dialog workshop, "How to cut search costs", November 5

Linda Fritsche! Memberships American Library Association MARS Committee Minneapolis Public Library Staff Association Minnesota Library Association Reference Guidelines Revision Committee

Classes, Workshops ASL Naturally I (American Sign Language), St. Paul Technical College, March - May Online Exchange, sponsored by MARS Committee, May 6 Minnesota Fundraising Workshop, sponsored by Minnesota Council of Nonprofits, St. Paul, June 16 Dialog Refresher Seminar & Workshop on full-text database searching, Minneapolis, November 5

Presentations Minneapolis Public Library Bibliographic Instruction Committee Foundation Data Center annual seminar, Minneapolis, May 28 United Way open house/vendor fair, Minneapolis, July 28 Grantsmanship for Beginners, co-sponsored by the Minnesota Council on Foundations and the Minneapolis Public Library, Minneapolis, October 28

Conferences/Meetings/Special Events American Library Association annual conference, San Francisco, June 27 - June 30

Publications Women's History bookmark (annotated bibliography) for the observance of Women's History month, March

-81- John Haag Memberships MPLIC Tax Form Committee

Vern Harman Classes, Workshops Dialog Finder training, April 6 Introduction to Personal Computers, April 16 Presentation to CD-ROM products in Government Documents, June 11 Dialog Update, June 16 Presentation on National Trade Data Bank, Government Documents, October 8 Dialog Refresher Seminar, November 5 Predicasts seminar on searching international databases, November 12

Virginia Hasenstein Memberships American Library Association MARS Committee, Minneapolis Public Library (Secretary) Preservation Committee, Minneapolis Public Library Professional Librarians Union of Minneapolis MPLIC Staff Association (Chair, Scholarship Committee)

Conferences/Meetings/Special Events MARS Committee Online Exchange, May 6 MPLIC Eye Opener, November 3 Spectrum, November 4, December 5

Classes, Workshops Introduction to DOS, May 13 Dialog Refresher Seminar, November 5 Predicasts and IAC Databases, November 12 Dialog International Business Briefing, December 2

Margaret Johnson Classes, Workshops Reference and Bibliography, St. Cloud State University, Fall

Pamela Nelson Classes, Workshops Introduction to Personal Computers, June 9 Introduction to DOS, July 9

-82- Daniel Pederson Memberships American Library Association Minnesota Library Association

Classes, Workshops Dialog Seminar, Beyond the Basics, March 10 Dialog Refresher Seminar, November 5

Susan Tertell Memberships American Library Association Public Library Association Special Libraries Association (Chair, Business & Finance Division; Chair, Division Strategic Planning Committee; Chair, Division Awards Committee)

Conferences/Meetings/Special Events Special Libraries annual conference, San Francisco, June 7-11

-83- Children's Services Department Annual Report 1992

COLLECTION AND INFORMATION SERVICES

Our catalogued book collection grew to more than 95.000 volumes this year. A total of 3390 new titles were added. and of these. over 2000 were publishers' gift/review copies. In all. over 5600 catalogued volumes and almost 3000 paperbacks and board books were added, including a welcome gift of approximately 250 hardcover and paperback books from local book reviewer Lynne Burke. Children's Department circulation rose to 147,081 ( 153.221 when you add juvenile video circulation). an increase of over 11,500 items or 8.5% over 1992. Systemwide. juvenile circulation reached a remarkable L 132.801 items!

The demand for multicultural materials continued unabated. We have made a major commitment to supporting and strengthening our collection in this area but high losses in this as well as in other areas are disheartening. Other topics that were heavily requested this year were rainforest and other environmental materials and books providing indigenous peoples' view of the Columbus "discovery" of America. Jane Yolen's ENCOUNTER. Michael Dorris' novel iv!ORNING GIRL and Francine Jacobs' THE TAINOS helped provide an alternative perspective to the plethora of Columbus Quincentenary books. There were several welcome additions to the tiny number of biracial family books. most notably British import BILLY AND BELLE, one of few picture books with a black father and white mother, and Twin Cities author/illustrator David Spohn's STARRY NIGHT.

The founding of an active Twin Cities chapter of the Betsy-Tacy Society lead to a revival of interest in Maud Hart Lovelace books, and our Historical Collection reference copies of CARNEY'S HOUSE PARTY and WINONA'S PONY CART were hot items.

Especially useful reference books purchased this year include OUR FAMILY. OCR FRIENDS, OUR \VORLD: AN ANNOTATED GUIDE TO SIGNIFICANT MULTICULTURI\L BOOKS FOR CHILDREN AND TEENAGERS by Lyn Miller-Lachmann. PLAYS FOR CHILDREN AND YOUNG ADULTS: AN EVALUATIVE INDEX AND GUIDE bv Rashelle Karp and MINNESOTA AUTHORS AND ILLUSTRATORS: A GUIDE TO CREATORS OF BOOKS FOR CHILDREN AND YOUNG ADULTS by Doris Pagel.

Children's periodicals continued to be a growth area and we acquired our first audio magazine called BOOMERANG. In addition, we added new subscriptions to AMERICAN GIRL. KIDS' DISCOVER. ZOO BOOKS and SPARK. Bound issues of SCHOOL LIBRARY JOURNAL were transferred to our stacks from the Literature Department.

Thanks to additional monies from the Williams fund. many new unabridged books on tape were ordered to meet growing user requests. Book/tape combinations continued to be heavily used and over 400 book/tape combinations and audio tapes were added this year. An all time low of 1 LP record was added to the audio collection.

The computer software collection continues to shrink as more programs are returned damaged or incomplete. We added only three new software programs. \Vhat to do about this problematic circulating collection remains unresolved.

A sizeable number of Russian language books were added to our foreign language collection.

-84- One additional corporate school. Downto\\-n Central, joined Dovmtown Open, Mill City Montessori and Chiron as regular users of the department. Most mornings see at least one class visiting for storytime, book. selection or research. Many classes also receive deposit collections. Large numbers of usually suburban school groups visiting the Planetarium or nearby Minnesota Center for Book Arts frequently call to schedule a same day library visit. On occasion these groups number well over 100 children which has presented considerable challenges to staff. These groups rarely borrow materials.

Students from Augsburg, North Central, Metro State, MCC, College of St. Catherine and University of Minnesota continue to be steady customers, especially of the Folklore Collection.

Our "Reference and Directional questions estimated" totals increased by 6.2% this year.

FACILITIES

Though it was several years in the coming ... good news! The picture book bay was carpeted in December, much to the delight of staff and patrons. The area felt cosier and the noise level decreased. Other additions this year included two new bean bag chairs for the popular paperback area and a new display rack for booklists and other brochures which was mounted at the end of the reference desk, uncluttering it and providing for better access to staff.

Window treatments were installed on 3rd floor stack windows just about the time we had to relocate the Historical/Folklore Collection cage to make room for another department's materials. Though less of our collection is adjacent to windows now, we had long been concerned about preservation issues as damaging sunlight streamed into the area. The new ·window treatment is a welcome addition.

Call slips were redesigned this year and we were able to get slips with the preprinted Children's location on them. This resulted in a considerable time savings as staff previously had to stamp all the slips with the department designation.

The Friends of the Library provided $500 toward the purchase of a new kids' clubhouse but despite several promising leads, plans to get a custom made one fell through, and our old house, battered and worn, continues to delight youngsters.

PROGRAMMING/SUMMER READING PROGRAM

Children's Department librarians presented 258 programs (storyhours, class visits/tours, etc.) for slightly over 10,000 people in 1992 ..

In addition to the regular menu of preschool storytimes, Saturday specials for families and school-release day programs for school age children, we had our first toddler time in several years. Jennifer Nelson had planned a four week series in the fall but a most enthusiastic response led to it being extended to six weeks.

There were several major programs that Children's Department staff were involved in planning, beginning with the exciting Night of 1000 Stars on April 8. Cosponsored by Cargill, MPL and the Friends of the Library, the evening featured Timberwolves star Pooh Richardson reading excerpts of WINNIE THE POOH, local teen actor Charlie Korsmo (HOOK, MEN DON'T LEAVE) reading from PETER PAN, three generations of the Sayles-Bel ton family sharing their favorites and local musician Ginger Commodore and her children doing a spirited

-85- rendition of the book MAMA DON'T ALLOW. The event was emcee'd bv Twin Cities Radio Aahs disc jockev Michael Jaye and broadcast live. Over 300 children and adults attended.

Under the direction of David Benidt. this vear's "LIBRARY KIDS ARE WORLD CLASS" summer reading program set new records for total number of children registered systemwide - 14.891! The Children's Depaiiment itself had 681 participants. down slightlv from last year. The illustrator of this vear's MELSA wide publicitv materials was African--Ametican artist Jerry Pinkney.

There were several notable incentives added to this year's program. Early in the vear, a proposal was made to the Friends of the Library to provide planetarium tickets as one of the incentives. After our meeting with the Planetarium/Friends staff, they offered to provide a free pass to any Saturday or Sunday planetarium show in September to any child who read at least ten books and visited the library in August. Over 5300 children received passes and more than 10% redeemed them.

Mr. Benidt diligently pursued Pizza Hut management and "riches" were showered on the SRP as they agreed to provide a free personal pan pizza to each child with ten books read. Needless to say these two valuable incentives were very popular though we expected perhaps an even bigger response than we got. Mr. Benidt gave everyone a taste of things to come as he arranged for personal pan pizzas to be delivered to children's staff at the conclusion of the April SRP informational meeting at Nokomis.

Former children's librarian Toni Simmons returned from Louisiana for a week's storytelling residency. appearing at ten libraries and receiving raves at all. Local author/illustrator Max Haynes also appeared at many libraries dressed in his island costume as he shared his story DINOSAUR ISLAND.

The $1000 Ezra Jack Keats grant we received provided funds for 10 programs by local African­ American author/editor AP. Porter (KWANZAA. JUMP AT DE SUN, etc.) where he talked about his career as a non-fiction writer. The grant also provided paperback copies of several of Ezra Jack Keats books which were given to day care centers who participated in the Keats festival as well as for a drawing for the public in connection with the Ezra Jack Keats film festival June 23rd in Heritage Hall.

Systemwide, about 23,000 children and adults attended summer programs. A full SRP report is appended to this report.

A new teen volunteer initiative which came to be called "The Read Team" was developed at district children's librarians' meetings. Susan Glenn, Washburn. and Ginger Dush, Hosmer. presented two orientation programs (Central and East Lake) for over 100 young teens who had signed up at their local library. The Friends of the Library provided funds to purchase Read Team t -shirts for all volunteers. Though there were a few snags. the program was a positive addition to the summer program as the young teens helped sign children up. kept statistics and records, presented puppet shows and in general provided staff much needed assistance with the hectic summer reading program. The teens were role models for younger kids and helped make a positive difference in their community. At the end of the summer, teens who had volunteered a minimum of 12 hours (about 100 teens) received a certificate and official recognition by the library board and library director Susan Goldberg at a reception hosted by the Friends of the Library. The Friends' Board Room was filled to overflowing with teens, parents and siblings

-86- from all over the city.

The Children's Department contracted with the Interpreter Referral Center and hired sign interpreters for a series of three summer programs but the response was slight. To better meet the needs of under-served populations and with growing awareness of the ADA policies, the library began to include the following statement on program publicity brochures: "The library provides auxiliary aids and services for persons with disabilities. On request the library will provide sign language interpreters for persons with hearing impairments interested in attending public programs. Call 372-6618 (or 372-6633 TDD) at least 10 days in advance if interested."

The downtown library was open on Saturday during the summer for the first time in years, and we scheduled biweekly Saturday storytimes but attendance was small, ranging from a high of 20 to a low of 4 people.

Nancy Thomas visited the 410 Shelter to share stories with the children. In addition we provided hundreds of used paperbacks and publishers gifts for them throughout the year. New shelter staff member Toni Kennedy brought children and families over several times for programs and book browsing.

Ms. Johnson planned a series of two fall Children's Services meetings on the topic of booktalking. Popular speaker Kathleen Baxter, coordinator of Children's Services for Anoka County, presented a lively booktalking session at Northeast Library on September 29. Then on October 27 it was MPL children's librarians turn to share their booktalking favorites with each other at a meeting held at Linden Hills.

On Monday, October 5th, 1992 Newbery Award winning author Phyllis Reynolds Naylor (SHILOH), appeared in Heritage Hall Auditorium. Her talk, "Confessions of a Compulsive Writer" was enjoyed by the audience, many of them local authors and illustrators. Macmillan Publishing Company provided for Mrs. Naylor's visit, and funds donated to Children's Services by Susan Toth and John Coughlan, the editors of READING ROOM, provided her honorarium.

The Friends of the Library once again came to the support of Children's Services providing funds for the November Book Week performances by local author/illustrator Barbara Knutson at Central Children's and East Lake and Teatro Latina's puppet play "Tinta" at Washburn, Northeast and Sumner Library. In addition, they provided $150 for each library to use for children's programming needs throughout the year. This support has been invaluable to the success of children's programming systemwide.

FAMILY LITERACY INITIATIVES

In late March, the library received news that our 1990-91 family literacy campaign "Read to Me" was to receive a special John Cotton Dana Library Public Relations Award recognizing "the promotional materials and programs utilizing attractive graphics to convey the message that literacy starts at home." Ginger Bush, former Children's Department librarian and chair of the R TM committee, Kristi Gibson, Public Relations and Chief of Community Libraries, Mary Lawson accepted the award on behalf of the library at an elegant reception at the San Francisco Stanford Court during the American Library Association conference in June. All Children's Services staff members contributed to the success of the R TM project and proudly share in this national recognition.

A new Head Start facility was opened early in the year in North Minneapolis and Ms. Johnson

-87- initiated a collaborative effort with Hennepin County Libraries and Parents in Community Action to celebrate this new center. Over the course of several months, "Let's Read Together! Family Literacy Night at the Libraries" took shape. Designed to encourage and foster use of the libraries and to provide support and information to parents in their role of promoting the importance of reading, the evening was a demonstrated effort of agencies working together in a formal collaboration to provide a comprehensive program to single and low income families with children in the Head Start Program. Over 350 Grant Park parents, children and staff members attended the events at Sumner and North Regional libraries. After a picnic supper at Grant Park, families walked or were bussed to the libraries where they enjoyed a variety of storytimes and presentations by HCL and MPL library staff members, including MPL assistant director Dennis Kane who read stories to children at Sumner. Steve Belton and local author Max Haynes, too, added their talents to the evening. Each family attending received a library book bag filled with activity sheets, stickers, posters, summer reading buttons and information about libraries and reading for parents. The Library's remaining Community Education Youth Development grant funds provided for a free copy of the picture book HERE ARE MY HANDS and Head Start gave families their choice of one of four multicultural titles. The night concluded with a library card sign-up time.

The last of our United Way Success by 6 grant funds were expended in November with a final purchase and distribution of board books and other library informational/promotional flyers to our collaborative partner, the Minneapolis Health Department for work with at risk families.

STAFF

Nancy Thomas joined the Department on March 16th as our full time Librarian II. Though we were sad to see substitute Chris Till, who had been doing many of the preschool storyhours go, it was good to have the position filled and with it regain a new sense of continuity and consistency so important especially for the preschool and school age groups.

Clerk-typist II Kimberly Trulove welcomed a beautiful baby boy named Alexander on January 4th. Janet Tasky had been detailed to the position on a part-time basis while Ms. Trulove was on maternity leave. She returned in early March just in time to begin the tremendous amount of behind the scenes work involved in getting the summer reading program underway.

David Benidt had a new bounce in his step as he took on the leadership of the summer reading program. His unique sense of humor found its way into many of his SRP memos, bringing chuckles to children's staff who received them. Community children's staff Joyce Cobb, Southeast and Dan Kelty, North Regional worked with Mr. Benidt on this summer's committee. MELSA changed its committee strncture in the fall and Mr. Benidt and Ms. Thomas were appointed as MPL's representatives on the 1993 Summer Reading Committee.

Jennifer Nelson's storytelling skills and confidence grew and in the fall she presented a very popular series of toddler/caregiver storytimes.

Adela Peskorz, our regular substitute, was hired for the newly created part-time position of Coordinator of Young Adult Services in late September. Though we miss her bubbly personality, we celebrate the new attention that will be given to young adults after decades of limited focus.

In addition to their regular duties, Virginia Johnson and Barbara Morgan helped ready for the thousands of SRP publicity items for the community libraries. Also, the 11,000+ increase in

-88- circulation (and shelving workload) meant additional work for them both and together they did a fine job of keeping the department as neat and as in order as possible. Ms. Morgan also took charge of relocating the Historical/Folklore collection materials.

Lois Ringquist focused much of her attention on the selection of titles to be included and other preparations for a major revision and update of our immensely popular R.,A..INBOW COLLECTION booklist. An attractive, 26-page booklet rolled off the presses in November, just in time for the "Recent and Readable Multicultural Books Workshops" she presented at Central with Ms. Thomas and at North Regional with Mr. Dan Kelty. The list received many accolades and thanks go to Kristi Gibson and staff members in Display /Print Shop for helping us to put together such a high quality product. Lois' work on this project was recognized and rewarded as she received the 1992 Award of Excellence for Outstanding Service.

Head of Children's Services Department, Kathleen Johnson continued to represent the library on several community boards and committees helping to develop (and maintain) a positive proactive visibility for the library. These meetings provide a tremendous opportunity for professional collaboration and exchange with others working directly with families and children, so important in order for us to provide responsive services and programs. The year ended on a personal high as Ms. Johnson took a long dreamed of trip to Egypt.

The staff members who work in Children's are people who strongly care about and respect children and families, and my thanks go out to them all for their constant efforts to make Children's a well respected, welcoming place for users of all ages. Though we're never able to undertake all the projects and ideas staff come up with, we are making a difference in the lives of our users. With the "changing of the guard" in Washington, D.C. we truly hope that there will be greater investment made in children and families across the country and here at home.

The centennial year (1893-1993) of Children's Services has arrived. MPL was one of the pioneers in providing library services, staff and materials for children, a fact in which we take a great deal of pride. While we anticipate joyfully celebrating this milestone, we continue to look forward to serving our increasingly diverse community, retaining the best of the past while meeting the needs of the future.

Respectfully submitted, i(~\~...... ,_s.~ Kathleen S. J ohnsoU­ Department Head

-89- CHILDREN'S SERVICES DEPARTMENT

STAFF COMPLEMENT 1992

David Benidt Librarian II .4 January 1 - December 31

Kathleen Johnson Librarian IV January 1 - December 31

Virginia Johnson Library Aide I January 1 - December 31

Carol Lang Library Aide I .1 January 1 - December 31 (substitute)

Barbara Morgan Library Page I January 1 - December 31

Jennifer Nels on Librarian II .6 January 1 - December 31

Lois Ringquist Librarian III January 1 - December 31

Janet Tasky Clerk-Typist II January 13 - February 28 (part-time, detail)

Nancy Thomas Librarian II March 16 - December 31

Kimberly Trulove Clerk-Typist II January 1 - December 31

INTERNS AND VOLUNTEERS

Laurie Anderson Urban Corps Intern June - August

Tonya Byers Read Team Volunteer June - August

Erica Davis Read Team Volunteer July - August

Emily Gibson Read Team Volunteer June - August

Daniel Peskorz Read Team Volunteer June - August

Betty Sorensen Friends Volunteer January - December

-90- Kathleen Johnson

Memberships American Library Association Public Library Association Association for Library Service to Children Kerlan Friends Friends of the Minneapolis Public Library Minneapolis Public Library Staff Association Cooperative Center for Children's Books. Madison, WI

Boards. Committees United Way's Success by Six Partners Melsa Children's Services Head Start/Library Task force District Children's Librarians Children's Services Centennial Night of 1000 Stars Planning Committee

Conferences, Conventions American Library Association, San Francisco. CA, July 26-30

Classes, Workshops Introduction to Wordperfect 5. l, Minneapolis, January 23 Making Effective Presentations, Wayzata, March 9

Meetings, Special Events Work and Family Spectrum/HCL/MPLIC Central Library, January 17 Debra Frasier, Illustrator, Publisher's Preview event, Minneapolis, January 31 Children's Theatre presentations, February 7, April 4, June 12, November 6 Community libraries juvenile collection development, Northeast Library. February 18 Success by 6 Partners, Minneapolis, March 11 Children's Services, March 24, April 7, June 2, July 14, September 29, October 27 Night of 1000 Stars, Heritage Hall, April 8 Jonathan Kozol, "Savage Inequalities," College of St. Catherine, St. Paul, April 15 Head Start/Library, Let's Read Together/Family Literacy Night, Sumner Library, April 23 Teen Parent Fair, Hennepin Avenue Methodist Church, Minneapolis, April 28 International Festival of Nations, St. raul. May 5 Read to Me Project. Minneapolis Health Department, May 9 Success by Six, De Tocqueville Award Ceremony, City Hall, May 19 Networking Over Breakfast. May 20 Sylvia Hewlett "When the Bough Breaks - The Cost of Neglecting our Children", Westminster Town Forum, Minneapolis, May 28 Children's Book Week Collaborative, Walker Art Center, Minneapolis, July 9 Upper Midwest Booksellers Association Exhibits. Minneapolis. September 13 Networking Over Breakfast, September 16 Dr. Karen Hoyle, Kerlan Collection curator's Silver Anniversary Celebration, St. Paul, September 27 Phyllis Naylor, "Confessions of a Compulsive Writer", Heritage Hall. October 5 Success by Six, Sabathani, Minneapolis, October 13 Book Week Reviews - University of Minnesota, October 20

-91- "Picture This - Children's Illustrators of Minnesota." Minneapolis College of Art and Design, November 15 Neighborhood Early Leaming ('enter Advisory Group, City Hall. November 16

Presentations. etc. United Way/Points of Light Foundation Focus Group. Minneapolis. March 16 Library Administration Department Tour. May 25 Booktalk, Children's Services. Linden Hills, October 27

Awards Honorable Mention for "Beginnings" booklist. LAMA Best of Show, ALA Swap 'N Shop, June Ezra Jack Keats Foundation Grant. November

Lois~ Ringquist

Memberships American Library Association Association for Library Service to Children Minnesota Library Association United States Board of Books for Young People Children's Literature Association PLUM Cooperative Center for Children's Books. Madison, WI Kerlan Friends Gustavus Library Associates Minneapolis Public Library Staff Association

Boards. Committees Children's Services Centennial Committee FIVE OWLS Editorial Advisory Board Kerlan Friends Board Kerlan 1992 Award Committee. Chair Kerlan 1993 Award Committee. Chair USBBY /IBBY Asahi Reading Promotion Award Committee

Classes, Workshops Kerlan Forum: "Turkish Folktales:" Barbara Walker. folklorist/author: University of MN: June 16 Kerlan Forum: "Girls' Series Books;" Dierdre Johnson, lecturer: University of MN; August 13 "Booktalking." Kathleen Baxter. presenter: Children's Services meeting, Northeast Library; September 29

Me~tings, Special Events "Images of Contemporary African Americans," MPL Friends "When Worlds Meet" Series, February 7 "The Latest Encounter: The Hmong in America," MPL Friends "When Worlds Meet" Series, February 11 THE ANIMAL THAT DRANK UP SOUND publisher's preview, January 31 Metronet "Winedown" with COLORS co-editors, Migizi headquarters, February 18 "Night of 1000 Stars," Minneapolis Public Library, April 8 Minneapolis Civil Rights Commission committee, June 15

-92- Chase Lecture with author Katherine Paterson. University of MN, June 16 Kerlan Event with author/illustrator Karen Ritz, University of MN, August 20 Pre-Book Week Dinner with author Laurence Yep, University of MN, October 20 Multicultural Media Fair exhibits, Andersen School, October 22 Children's Theater productions, February 7, April 4, June 12, November 6 Spectrum on Minneapolis meetings, Minneapolis Public Library, December 1, 15 and 17

Presentations, Etc. "Friends Around Town Activity Expo 1992," MPL booth. Augsburg College, February 9 "Read-to-Me Marathon" participant, Downtown Open School, March 4 "Writing about Children's Literature," University of MN class, Minneapolis Public Library, April 15 Introducer, Kerlan Award Dinner for Barbara Cooney, University of MN, May 5 Interview with author/illustrator Barbara Cooney on "Just for Kids," Channel 6 (MELSA), Ridgedale Library, Minnetonka, May 6 Children's Literature Conference: "Explore New Worlds--READ!" workshop presenter, University of St. Thomas, St. Paul, October 3 Introducer, "Confessions of a Compulsive Writer," lecture by Newbery Medalist Phyllis Naylor, Minneapolis Public Library, October 5 Interview with author Phyllis Naylor on "Just for Kids," Channel 6 (MELSA), Ridgedale Library, Minnetonka, October 6 "Caribbean Getaway," booktalk, Children's Services meeting, Linden Hills Library, October 27 Star Tribune Public Relations/Santa Anonymous Directors, November 6 "Children's Books for Holiday Giving," Woman's Club of Minneapolis, November 12 "Recent Multicultural Books." Districts 10 & 11 MEMO meeting, Andersen School, November 12 "Recent and Readable Multicultural Books," workshop with Nancy Thomas, Central Library, November 14 "Recent and Readable Multicultural Books," workshop with Dan Kelty, North Regional Library, November 16 "Recent Multicultural Books," video for Minneapolis Public Schools, November 25

Publications "Rainbow Collection: Multicultural Children's Books" second edition. November

Awards Minneapolis Public Library Award of Excellence

Nancy Thomas

Memberships Minnesota Library Association PLUM

Boards, Committees MELSA Summer Programs Project Team

Conferences. Conventions MLA Conference, Brainerd, October 7-9

-93- Classes. W orkshoos Children's Materials Workshop: Celebrating Diversity - St. Paul Public Library, April 29 Preventing Sexual Harassment - Central Library, May 18

Meetings. Special Events Children's Services, Washburn, March 24, April 7, June 2, September 29, October 27 Teen Parent Fair, Hennepin Avenue United Methodist Church, April 28 Westminster Town Hall Forum: "When the Bough Breaks: The Cost of Neglecting our Children", Westminster Presbyterian Church, May 28 Kerlan Collection's Children's Literature Summer Forum: Barbara Knutson, University of Minnesota, August 20 Spectrum: Reflections of the Mayor of Minneapolis, Central, November 4 MELSA Summer Programs Project Team, Washburn, November 6 MELSA Summer Programs Project Team, Auditions, Brookdale, December 10 Spectrum: Some Resourceful Thinking: Information Resources on Minneapolis, Central. December 15 Spectrum: What's Happening: A Chief Update on Central and Community Libraries, Central, December 17

Presentations. Etc. Headstart Family Night at the Library, Sumner, April 23 WCCO Radio, Summer Reading Programs, June 20 Storytelling, 410 Shelter, July 28 "Recent and Readable Multicultural Books" workshop with Lois Ringquist, Central Library, November 14

Jennifer Nels on

Memberships Minnesota Library Association PLUM

Classes, Workshops Presenting Children's Literature, Dr.Caroline Bauer, Minneapolis. October 19 Birth and Beyond in Children's Literature, Kerlan Collection, University of Minnesota, April 11 Best Books for Children, St. Catherine's College, November 9, 16, 23

Meetings, Special Events Friends Across Town Library Exhibit, Augsburg College, February 9 Teen Parent Fair, Hennepin Avenue Methodist Church. April 28

Publications, Etc. MPL Reference Update, Official Bulletin, June 29

David Benidt

Boards, Committees MELSA Project Team-Summer Programs 1992 Summer Reading Program, Manager District Children's Librarians

-94- Presentations Summer Reading Program Meeting, Convener, Nokomis Library, April 7 Booktalk at Children's Services Meeting, Linden Hills, October 27

Meetings, Special Events Children's Services Meetings, March 24, April 7, June 2, July 14, September 29, October 27 Phyllis Naylor, "Confessions of a Compulsive Writer", Heritage Hall, October 5 MELSA Summer Programs Project Team, Washburn, November 6 MELSA Summer Programs Project Team, Auditions, Brookdale, December 10

Kimberlv Trulove

Boards, Committees Clerk-Typist II Committee

Classes, Workshops Advanced Wordperfect 5.1, Public Health Center, October 29

Meetings, Special Events Night of a 1000 Stars, Heritage Hall, April 8 Spectrum: Reflections of the Mayor of Minneapolis, Central, November 4

Virginia Johnson

Memberships Local 99

Classes, Workshops Motivation and the Telephone, Minneapolis, April 8

Meetings, Special Events Night of a 1000 Stars, Heritage Hall, April 8 Phyllis Naylor, "Confessions of a Compulsive Writer", Heritage Hall, October 5 Spectrum: Same Place, Different Face: The Changing Demographics of Minneapolis, December 1

Barbara Morgan

Classes, Workshops The Quality Edge, Minneapolis, October 14

-95- SUMMER SUMMARY

Thanks to all of :you, our 1992 SUNMER READING PROGRAN was a big success. We set an all-time record with 14,891 children registered. We had 9,959 children who read five books or more and 9,123 who read at least ten. 8,230 children received a pizza coupon and 5,814 received a planetarium coupon. Considering that our major incentives this year (a personal pan pizza from Pizza Hut and a Planetarium coupon) were probably the best ever, I am disappointed that our numbers were not even larger. Over 10% of the planetarium coupons given out were redeemed and while I don't know how many of the 8,230 pizza coupons were actually converted to calories, I would guess that we had close to 90% who actually ate their pizza.

The summer performers were very popular at all our libraries. Toni Simmons, ex-MPLIC children's librarian drew rave reviews for her storytelling programs while magicians Norm Barnhart and Suzanne Sinclair, singer and puppeteer Tricia Haynes, reptile showman James Gerholdt and juggler Gary Vice led an outstanding group of MELSA performers. The Animal Humane Society put on a generally successful "Pet Responsibility" program at almost all our libraries and local author/illustrator Max Haynes shared his drawing talent with over 200 boys and girls at many of our libraries.

Working on the summer reading program for the first time this year was a truly enjoyable experience for me. Without the help of fellow SRP committee members Joyce Cobb and Dan Kelty, clerk-typist extraordinaire Kimberly Trulove and Kathleen Johnson who offered just about the right amount of guidance, my summer wouldn't have seemed so sunny. I also much appreciate the efforts that all of you who work with children on a regular basis have made. Your expertise, dedication and general equanimity is much appreciated. Thanks for a fun year.

David Benidt

-96- Minneapolis Public Library Library Kids Are World Class 1992 Summer Reading Program OTHER (e.g., STORYTIHES AND ANIMAL OUTREACH VISITS, ,RARY OTHER STAPF- ·LIVE' PROGRAMS HUMANE NON-HPL/HELSA '.NCY FI LH CIRCUIT PRODUCED PROGRAMS HPL/HELSA SPONSORED SOCIETY LIVE PROGRAMS) TOTALS ldren's DN 841 l 736 l 965 l 52 I 80 l 26H ------:------1------:------l------:------~ ----1 ------· I I 788 I 438 l 574 I 40 I 40 I 1880 ------l------1------:------'------1------1 ------1 nklin I 465 l 293 I 310 149 l 52 l 1269 ------:------:------:------1------1 ,------.mer 591 I 556 I 446 54 l 100 I l 1H7 ------:------'------'------1------l!------den Bills 733 361 357 65 l 681 l l 2197 ------:------1------l'------· I .Olis I 606 339 398 105 I 0 l 1H8 ------:------1------l ------· th Regional 238 1397 586 52 I O I 227 3 ------:------:------1 theast I 538 I 350 I 770 158 50 1866 ------:------:------rre Bottineau I 278 l 222 396 75 150 1121 ------:------1------:------sevelt 'I 558 I 1237 554 52 15 2416 ------:------:------:------theast l 556 I 541 436 60 8 I 1601 ------'------:------1------ner 150 l 281 205 0 102 11 738 ------1------,------:1------ker 512 I 1404 .1 866 60 0 l l 2842 ------:------:------• ------::------hburn 47 5 I 605 l 502 50 0 11 1632 ------:------:------11------her Park 228 I 748 I 293 I 4 161 1: 1434 ------1------1------1------1:------· k1obile O I 660 I 131 l O O ll 791

ALS 7557 10168 7789 976 1439 27929

-97- MINNEAPOLIS PUBLIC LIBRARY LIBRARY KIDS ARE WORLD CLASS 1992 SUMMER READING PROGRAM

I I ITOTAL #f !TOTAL# 1% TOTAL I ITOTAL # 1% TOTAL I ITOTAL # 1% TOTAL f ITOTAL # % TOTAL I I I I I REG I ICHILDRENI REG : ICHILDRENI REG I I PIZZA REG I I PLANE- REG I I I I I RTM I I WITH WITH I I WITH I WITH I !COUPONS WITH I I TARIUM WITH I I I I LIBRARY! AND I 15 BOOKS 15 BOOKS I 110 BOOKS110 BOOKS I I PIZZA I l PLANE- I I I I AGENCY I READERS I I READ I READ I I READ READ I I COUPONS I I TARIUM I I ------1------11------1------11------1------11------11------1 I CHD I 681 II 303 I 44.49% 11 278 I 40.82% 11· 273 40.09% 11 164 24.08% II ------1------11------1------11------1------11------1 :------:I EL I 1255 11 800 I 63.75% 11 741 59.04% 11 724 57.69% II 438 34.90" :1 ------:------11------1------11------11------11------1 I FR 693 11 312 I 45.02% 11 251 36.22% 11 248 35.79% 'l 176 , 25.40" l I ------1------11------11------11------1------:------1 I HO I 829 I I 528 63. 69% I I 495 59. 71% I I 492 59. 35% 330 I 39. 81% I I ------1------11------11------: 1------1------1------1 I LH I 618 I I 3~6 55. 99% I I 326 52. 75% I I 325 52. 59% 203 I 32. 85% I ------1------11------11------11------1------1------1 -1 NK I 1334 I I 723 54. 20% I I 698 52. 32% I 580 43. 48% I 322 I 24 .14% I 00 I ------1------11------1------1------1------1------1 NR I 2490 I 2011 80.76% 1942 77.99% I 1927 77.39% 1673 67.19% ' ------1------1------1------,------1------~------1------NE I 782 307 39.26% I 289 I 36.96% I 280 35.81% I 275 35.17% ------1------1------1------1------1------1------PB I 464 I 362 78.02% I 325 I 70.04% I 311 67.03% 251 54.09% ------1------1------1------1------1------1------1------RO I 859 I 747 86.96% I 688 I 80.09% I 625 72.76% I 440 , 51.22% ------1------1------1------1------1------l------1------SE I 515 I 396 76.89% I 340 I 66.02% I 308 59.81% I I 246 I 47.77% 'I ------1------1------1------1------1------1------11------1------su I 321 I 224 I 69.78% I 200 I 62.31% 11 187 58.26% 11 78 I 24.30% ------!------1------1------1------1------11------11------1------WA I 1165 I 900 I 77.25% I 623 I 53.48% I I 485 41.63% I I 413 I 35.45% ------1------11------1------1------1------1 ,------11------1------WN I 1671 I I 1033 I 61. 82% I 998 I 59. 72% I I 960 57. 45% l I 475 l 28. 43% ------1------11------1------11------1------11------11------1------WP I 574 11 327 I 56.97% 11 289 I 50.35% 11 278 t' 48.43% 11 103 I 17.94% ------1------11------1------11------1------11------1------11------1------BKM I 640 11 640 1100.00% 11 640 1100.00% 11 227 I 35.47% 11 227 : 35.47% l I ----======~======TOTALS 14891 9959 66.88% 9123 61.27% 8230 55.27% 5814 39.08% I READ-TO-ME READERS I I INDEPENDENT READERS I I TOTAL I ' I I I I # I 11 11 REG LIBRARY! # 5 BOOKS 10 BOOKS PIZZA PLANET-I I # 5 BOOKS 10 BOOKS PIZZA PLANET-I I RTM AGENCY I REG I READ READ ICOUPONS ERIUM I I REG I READ READ COUPONS ERIUM I I& READERS ------1-----1------1------1-----1------11------CHD I 329 I 176 164 I 162 92 I 152 I 127 114 111 72 I I 681 ------1------1------1-----1------11------EL I 560 360 356 I 353 222 I 695 440 385 371 216 I I 1255 ------1------1------1------11------FR I 384 171 127 I 125 96 I 309 141 124 123 80 I I 693 ------1------1------1------11------HO I 414 338 330 I 330 244 I 415 190 165 162 86 11 829 ------1------1------1------1 ------LH I 342 165 160 I 159 100 I 276 181 166 166 103 I 618 ------1------~1------1------1 ------NK I 647 410 385 I 315 I 173 I 687 313 313 265 149 I 1334 I I ------1------1------1------1 ------1 ::g NR 11146 991 952 946 I 858 1344 1020 990 981 815 I 2490 I I ------1------,------1 ------1 NE I 299 147 I 134 130 I 130 483 160 155 .. 150 I 145 I 782 I ------1------1------1 ------, PB I 167 134 126 124 I 110 297 228 199 187 141 I 464 I ------,------1------1 RO I 370 312 297 280 I 189 489 435 391 345 251 859 ------1------,------,------SE I 277 240 213 195 I 164 238 156 127 113 82 515 ------1------SU 71 55 53 46 I 14 250 169 147 141 64 321 ------1------WA 509 I 393 280 220 I 203 656 507 343 265 210 1165 -----1------1------1------1------WN 661 I 465 458 I 445 I 203 11010 I 568 540 515 272 1671 -----1------1------1------1-----1------WP 198 I 92 83 I 83 I 39 I 376 I 235 206 195 64 574 -----1------1------1------1-----1------..l------BKM 95 I 95 95 I 7 I 7 I 545 I 545 545 220 220 640 ------=---======--======TOTALS 6469 4544 4213 3920 2844 8422 5415 4910 4310 2970 14891 MINNEAPOLIS PUBLIC LIBRARY LIBRARY KIDS ARE WORLD CLASS 1992 SUMMER READING PROGRAM

I LIBRARYl I I I AGENCY 11 yr 12 yrsl3 yrs If yrs 5 yrs 6 yrsl7 yrs 8 yrsl9 yrsllO yrs 11 yrs I 112+ yrs I TOTALS I ------1-----1-----1-----1------1------1-----1------: 1------1 ------1 I I I I CHD I 23 I 24 I 50 l 49 68 66 I 70 70 I 53 I 56 45 I 34 I 608 I ------1-----1-----1-----1------1------1-----1------1 ------1 EL I 18 I 61 102 I 120 103 153 I 182 124 I 113 I 106 72 74 I 1228 I ------1-----1------1------1------1-----1------1 ------1 I I I FR I 17 I 17 38 I 84 61 66 I 94 77 I 72 I 63 38 46 I 673 I ------1-----1------1------1------1 ------1 I I I HO I 23 I 49 71 108 92 94 95 84 96 I 86 63 68 I 929 I ------1-----1------1 ------1 I I LH 4 I 39 67 89 72 91 78 67 51 44 21 14 I 637 I ------1-----1------1------1 ------1 I I I NK I 16 I 112 172 200 185 I 110 125 130 90 82 71 79 l 1372 I ------1-----1------1------1 ------1 I ! I NR I I 146 I 133 170 179 117 201 197 190 194 187 85 123 1922 l I 1 I'.' ------·I 1------1 I ·.i I I NE I I I I 15 39 56 75 80 74 86 90 99 59 68 41 782 I d~ ------'I :------1-----1------1 I i I ' PB I I 18 26 I 27 I 42 57 50 50 40 49 34 27 34 454 I j ------1 ------1------1------I I RO 27 44 I 69 67 75 84 103 104 90 72. 66 58 859 I ------1 ------1------I : SE 12 39 I 79 72 62 54 43 41 37 31 29 16 515 I ------1------1------I I I SU 1 3 I 3 5 32 17 39 53 53 54 I 32 29 321 I : ------1------1------1------I WA 55 72 93 97 95 86 117 I 122 85 78 I 63 43 1006 I : ------1------1------1------I WN 15 59 111 142 181 195 216 I 207 186 115 I 108 I 59 1594 ------1-----1------!------1------I I WP I I 6 17 39 42 32 48 I 62 I 62 66 64 I 51 55 544 ------·I 1------1-----1------1------1------I I BKL I I 7 11 18 22 32 47 I 55 I 75 76 59 I 48 I 75 525 ======------======-----=== roTALS 403 745 1165 1393 1344 1436 1612 1536 1410 1190 887 848 13969

~ote: Aae information not available for all children reaistered. MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER STAFF MEMORANDUM

TO: Mary Frances Cooper, Chief

FROM: Robert K Bruce, Gov Docs~

DATE: Wednesday, January 27, 1993

SUBJECT: Annual Report, 1992

I am proud, and humbled, to submit the attached Annual Report for the Government Documents Department for 1992. I again want to thank all of the members of the Department for their efforts during this past year; they have closed out a century of superb service on a level of excellence that does the library proud; I am honored to have become associated with them.

May I also pay special tribute to the Ms. 's Ann Hobbs, Helen Burke and Sharon Ledin. Each of these individuals has contributed in extra and important ways to make this annual report as full, complete, and accurate as possible. The omissions, and even errors that might be present are due solely to my own efforts.

Finally I need to call to your attention that fact that the statistical portion of this report will be slightly delayed. With a combination of factors, I am having some difficulty in obtaining all of the information that was included in the prior report, authored by Ms. Van Why. It will be turned in as soon as possible, and will not affect the text.

Thank you for your understanding and support.

-101- GOVERNMENT DOCUMENTS DEPARTMENT

Annual Report

1992

Introduction Because this report is written after only two months in the Department, it will closely follow last year's areas of information. Before entering into the body of the report, several observations need to be given: the Government Documents Department is a special library within MPLIC. The collection is unique in the way it is organized (by Superintendent of Documents Classification) and in the depth and breadth of the holdings; there has been less access to the collection offered by the standard library tools, especially the catalog; the staff not only does all of the reader services, with the luxury of relatively fewer questions so that fuller service can be offered, but also all of the technical services, except binding. All of this has led to exceptional quality service; documents staff care passionately about what they do, and they do it very, very well.

Deep appreciation needs to be paid to the entire staff for the way they individually and collectively welcomed the newly assigned department head, and for the way they tolerate the lack of knowledge brought to the assignment, and for the way each one teaches to make up for the lacuna.

Therefore, the first real piece of this report needs to be a tribute to the staff of the Government Documents Department, listed below. As indicated, this is a dedicated, knowledgeable group, individuals who took a change of leadership in stride, continuing with the job that has to be done. It is very important to note that this Department has had several substitutes who have worked here on a somewhat regular basis (although there were slight increases of staff last year, federal depository library standards suggest that we are still short­ staffed) and all substitutes must do more than sit at the desk waiting for the hard questions invariably received. Each substitute is expected to be part of the technical processing team and to accomplish a number of tasks during the time they are in the Department - and they do it, and do it well. We anticipate that the statistics gathered in 1993 will further illustrate the increasing demands placed upon staff in the Department.

The second area is space. The Department initiated Ms. Van Why's suggestions, and with the approval of the Chief and the assistance of Mr. 's Wakal and Drebenstedt, and crew, gained approximately 190 square feet, two desks (including a station for immediate service to the patrons that could also be a work station for the staff), two vertical file cabinets, one 72-drawer shelflist cabinet, a 12 shelf counter-high stack unit, and an additional microfiche reader (and a relocated Max terminal), with all of the equipment being 'used' and recycled (except for a new wastebasket). There is finally one desk for each regular staff member, greatly improved service focus, and relieved congestion

-:i.02- in the work room. We will continue to fine tune the arrangement, especially of material, during 1993. Prior to this December change, the staff carried out a rearrangement of the open reference collection.

Third, microfiche: Ms. Van Why had predicted that the overwhelming numbers might slack off during 1992; unfortunately this prediction proved erroneous. This year there were over 76,000 fiche received, including 8,067 CIS replacements of hearings, which meant approximately 28,500 titles (487 CIS). To get a better handle on the work involved, we also discarded during the year some 33,358 fiche (nine CIS} or 2,944 titles (one CIS) almost all of which are duplicates or items superseded.

Fourth, CD-ROM: This format, and its use, burgeoned during 1992. The Department added 7 titles, on 108 discs. By the end of the year, the systems had logged 1353.5 hours of patron and staff use, including almost 129 of strictly EDP provided DOS set-up time. This is a seven-fold increase in use from 1991; the most popular product is the National Trade Data Bank, but the use of demographic data from the 1990 census is increasing dramatically.

Fifth, other collection development areas: A) Please note that the "regular" paper copy things are listed among the statistics, understanding that each of these requires stamping, marking, shelf listing, and, as appropriate, reference designation and subject heading decisions, as well as acronym listing. B) Because of a variety of problems, as indicated last year, the Library of Congress' Documents Expediting Service had to be used; this year we initiated some 376 special requests (receiving 297) while 842 were received in our 'regular' shipments. Because of the (late) arrival of GPO microfiche, etc., we actually discarded some 1,000 items received earlier from Doc Ex; more special handling. Acquisitions reported that Ms. Van Why's suggestion of using this service greatly improved the retrieval of the 421 items selected by departments as "other" copies of documents. C) In November we received the news that, due to a shortfall, the Government Printing Office might have to reduce the number of items we receive, change some material to microform, or alternative formats. D) The Ms. 's Johnson, Burke and Hobbs were able to get FEDDOC and LOCDOC up and running by August. LOCDOC and FEDDOC are in-house databases that use InMagic software to track state and federal documents that were not received as expected. Though the Department is a depository for both state and federal documents, FEDDOC and LOCDOC allow staff to monitor their receipt and, if missing, signal which agency to contact. E) Other: Ms.Van Why completed the discard procedures in October; approved the Bernan card procedures in August; dropped several DOE classifications in the spring; approved the Bernan profile in May; deselected 47 items during 1992; approved Ms. Johnson's revisions of "Genealogy" and "Weather" Find Its - and reprinted same; and approved Ms. Hobbs production of a Union List of Looseleaf Documents, which was distributed to Minnesota depository libraries in December.

Sixth, outreach and services: 1991 efforts, plus national publicity in '92 concerning the availability of information on CD-ROM products, may have driven the increase in usage of these resources. With all of the other things, the Department was unable to carry out its intended project of contacting local

-103- associations to increase awareness. However, Ms. Burke's complex presentation at the national association was very well received, the only one from public libraries. It is anticipated that 1993 Centennial activities will provide the vehicle for outreach possibilities.

Seventh, access: On October 27th the commitment to load GPO tapes into the library's on-line catalog was put into action. Leone Johnson was relieved, through the provision of substitute assistance, of three-quarters of her regular duties in order to carry out the monumental task of creating the local data base of item numbers. A commercial vendor, Marcive, will take our information and turn it into the tapes for the project. Let it be said, again, that this is possible because subs are trained, and come with the expectation of carrying out the technical services functions of the Department, as well as the reader services; this is a most unusual Department.

Eighth, resource footnote: Last year it was reported that Beman had begun the production of Monthly Catalog Previews which was intended, through keyword and other indices, to provide access to the some 25,000 documents "distributed/not utilized". Unfortunately, the service stopped at the end of the year, leaving a gap. Other resources will be sought. The CIS Index to U.S. Executive Branch Documents. 1709-1909 was acquired early in '92

Ninth, collection maintenance:· Ms. Van Why made certain that preservation efforts continued unabated; unfortunately the race will not be won for all pieces as time is taking its toll in high acid material. But $1900 was spent on the "Brittle Books" program. Our share of LSCA monies was utilized to replace deteriorating congressional hearings, with CIS microfiche, and continuing efforts to promote optimal shelving were made. Ms. Van Why also sent over 150 disintegrating leather bound serial set volumes to Preparations to be rebound. The cooperation of Mary Rathman and the Preparations Department continues to be greatly appreciated.

Tenth, a new area needs to be inserted: Municipal Information Library. Unfortunately MIL has, in a very personal opinion, been treated like MPLIC's ugly stepchild. While the librarian is technically paid by the Office of the City Clerk, the librarian is very much a member of this staff, and we will be working on ways to make that more obvious during the year to come. Just a couple of figures to give some indication of the activity there: a) Van Houlson did an estimated 1300 online database searches in 1992, almost double that of '91; b) almost 1450 research questions were responded to, along with an additional 8000 + reference questions - these are from both city employees in City Hall, and members of the general public. MIL has the potential of becoming a real star in the MPLIC crown. Late in 1992 MIL transferred to Documents responsibilities for the Home Mortgage Disclosure Act Data.

Eleventh - the future: As has been indicated, 1993 is the Centennial Year for the Department. While there are shadows cast by the GPO shortfall that have unknown ramifications, the Centennial offers a unique opportunity to celebrate the Library, this particular part of the collection, and the staff that has served it so well, both currently and in the past. Bringing documents received from

-104- 1976 through October of 1992 onto the Library's on-line catalog will be a most exciting part of focus on service. It promises to be a challenging year.

Finally, a formal tribute needs to be given to the departing head, Ms. Carol Van Why. The administration has selected her as the most outstanding administrator among her colleagues, and the Department will sorely miss her leadership, her knowledge of the collection and services, her managerial talents, and her creative spark and humaneness; she is wished the very best of luck in her new office.

Respectfully submitted,

Robert K. Bruce Department Head

-105- Government Documents Department

Staff Complement 1992

Barbara Watschke Volunteer January 1 - December 31

Carol Van Why Librarian IV January 1 - October 31

Maggie Sloss Substitute January 1 - December 31 ( One/two days per week)

Deborah Olson Volunteer October 25 - December 31

Judy Mosiniak Library Assistant January 1 - December 31

Sharon Ledin Clerk Typist II January 1 - December 31

Walt Johnson Substitute November 2 - December 31 (One day per week)

Leone Johnson Librarian II .8 January 1 - December 31

Van Houlson Librarian II (MIL) January 1 - December 31

Anna Hobbs Library Assistant January 1 - December 31

Yvonne Gaulke Library Aide II .8 January 1 - December 31

Susan Friborg Substitute January 1 - December 31 (One day per week; every other Sat.)

Helen Burke Librarian II .6 January 1 - October 2 Librarian II .8 October 5 - December 31

Robert Bruce Librarian IV November 2 - December 31

-106- GOVERNMENT DOCUMENTS DEPARTMENT

Staff Activities 1992

Robert Bruce Memberships American Library Association American Library Association/PLA American Library Association/ACRL Minnesota Library Association Minneapolis Public Library Staff Association

Boards, Committees MLA, program planning MLA, continuing education MLA, long range planning

Conferences. Conventions MLA

Classes, Workshops Minitex Reference Workshop Sexual Harassment for Supervisors

Meetings. Special Events MLA, RASS, Spring

Presentations "Genealogy" - to MPLIC, Central, CT II's "History and Travel" - to MPLIC Sociology Department "Whether MLA", moderator, LRP program "Showboat", MLA musical

Helen Burke Memberships American Library Association American Library Association/ACRL American Library Association/GODORT Minnesota Library Association Minnesota Library Association/GODORT METRODOCS Plus Professional Librarians Union of Minneapolis (PLUM) Minneapolis Public Library Staff Association

Boards, ColD.Illittees Vice President, PLUM Co-Editor of DocSoup, Newsletter of MLA/GODORT

-107- Conferences, Conventions 1992 Federal Depository Conference, sponsored by GPO, Arlington, VA, April 7-10 MLA/GODORT Fifth Annual Government Information Forum, Winona, May 7-8 ALA Annual Conference, San Francisco, June 28-30

Classes, Workshops Internet Training, St. Paul, sponsored by MELSA, January 23 Dialog refresher seminar, November 5

Meetings, Special Events Minnesota State Data Center Annual Meeting, St. Paul, April 20 U.S. Department of Commerce, Minneapolis District Office, tour with Joan Steiner, June 15 Tour of Borchert Map Library, Wilson Library, University of Minnesota, August 7 Minnesota State Data Center, Extract tutorial with Barbara Ronningen, September 4 Spectrum: Reflections of the Mayor of Minneapolis, November 4 Spectrum: Same Place, Different Face: The Changing Demo- graphics of Minneapolis, December 1 Spectrum: What's Happening: A Chief Update, December 17

Presentations MLA/GODORT's Fifth Annual Government Information Forum, Winona, May 7-8 "Information Surfing": Launching Government CD-ROMs in a Public Library, ALA/GODORT's program at the ALA Annual Conference, San Francisco, June 2 National Trade Data Bank refresher given to Inform and B/E Staff, October 9 Spectrum: Some Resourceful Thinking: Information Resources on Minneapolis, December 15

Yvonne Gaulke Memberships Minneapolis Public Library Staff Association AFSCME, Local 99

Classes, Workshops Sexual Harassment Workshop, February 12 Introduction to Personal Computers, May 11

Meetings. Special Events Spectrum: Reflections of the Mayor of Minneapolis, November 4

-108- Anna Hobbs Memberships American Society of Indexers Minneapolis/St. Paul INMAGIC User Group Minneapolis Public Library Staff Association, Director for Central Library Professional Librarians Union of Minneapolis (PLUM)

Classes, Workshops Sexual Harassment Workshop, January 30 "Class" wrap-up session, January 31 Introduction to DBASE III+ Course, March 3 and March 12 DIALOG refresher seminar, November 5 INMAGIC+ training, Hallberg Information Services, November 20

Meetings, Special Events METRODOCS Plus Meetings, January 17 (Machine Readable Data Center) and November 20 (St. Olaf College) U.S. Department of Commerce, Minneapolis District Office, tour with Joan Steiner, June 15 INMAGIC User Group meetings INMAGIC new software update/demonstration, St. Paul Public Library, June 25 StarTribune CD-ROM demonstration, History Department, July 15 Tour of Harvard University Law School Library, Cambridge, Massachusetts, July 20 Tour of Borchert Map Library, Wilson Library, University of Minnesota, August 7 Minnesota State Data Center, Extract tutorial with Barbara Ronningen, September 4 Blue Ribbon Task Force meeting, September 25 Spectrum: What's Happening: A Chief Update on Central and Community Libraries, December 1 7

Leone Johnson Memberships Minnesota Library Association Minnesota Library Association/GODORT METRODOCS Plus Professional Librarians Union of Minneapolis (PLUM) Minneapolis Public Library Staff Association, Secretary

Boards, Committees MLA/GODORT State Document of the Year Committee, Chair MPLIC/MARS Committee

Conferences. Conventions MLA Conference, Brainerd, October 7-9

-109- Classes, Workshops Sexual Harassment Workshop, January 30 "Class" wrap-up session, January 31 Dialog refresher seminar, November 5

Meetings, Special Events Visited Minnesota Historical Society, July 31 Tour of Borchert Map Library, Wilson Library, University of Minnesota, August 7 Spectrum: Reflections of the Mayor of Minneapolis, November 4 Spectrum: Some Resourceful Thinking: Information Resources on Minneapolis, December 15 Spectrum: What's Happening: A Chief Update on Central and Community Libraries, December 17

Publications Produced Findit on North American Free Trade Agreement Revised Genealogy Fin di t

Sharon Ledin Memberships Minneapolis Public Library Staff Association AFSCME Local 99

Boards, Committees MPLIC's Clerk Typists Committee

Classes, Workshops Voice Mail Training, January 23 Intro to LOTUS 1-2-3, May 20 Sexual Harassment Workshop, May 21 How to be an Outstanding Receptionist, July 8

Meetings, Special Events Spectrum: Reflections of the Mayor of Minneapolis, November 4 Spectrum: What's Happening: A Chief Update on Central and Community Libraries, December 1 7

Judy Mosiniak Memberships Minnesota Library Association Minneapolis Public Library Staff Association Professional Librarians Union of Minneapolis (PLUM)

Boards, Committees MPLIC Staff Association, Reading Committee, Chair

-110- Classes, Workshops "Class" wrap-up session, January 31 Sexual Harassment Workshop, February 25 Datatimes refresher, February 27, St. Catherine's Online Searchers Workshop, May 6 Angry Patron Workshop, May 27, Washburn

Meetings, Special Events Tour of Borchert Map Library, Wilson Library, University of Minnesota, August 7 Spectrum: Reflections of the Mayor of Minneapolis, November 4 Spectrum: Same Place, Different Face: The Changing Demographics of Minneapolis, December 1 Spectrum: What's Happening: A Chief Update on Central and Community Libraries, December 17

-111- Statistical Highlights

GOVERNMENT DOCUMENTS DEPARTMENT

Budget Expenditures 1991 1992

Books $ 8,296 $ 8,005 Continuations 22,365 31,586 Periodicals 2,754 728 Gift Funds 103 1,506 LSCA Funds 11,630 15,315

Totals $45,148 $57,140

Service Statistics

Special Permits Issued 55 64 Computer Searches Totals are included in Annual Report for Central Library

Estimated Shelflist Growth

Pre-printed Cards Filed 9,405 COM Cards Filed 1,374 Handwritten Cards Filed 367 Additions Made to Existing Cards 967

Totals 12,113

-112- Statistical Highlights

GOVERNMENT DOCUMENTS DEPARTMENT

1992

Materials Added

Federal Documents Added 95,445 Depository 83,825 Paper (231 Bound) 15,710 Microfiche (Sheets) 67,935 Maps 39 CD-ROM Disks 108 Floppy Disks 33

Non-Depository 11,620 Paper 1,709 Doc Ex (Paper) 1,139 Fiche {Sheets) 8,772

State and Local Documents Added 1,557 Cataloged Books 326 Depository Fiche (Sheets) 879 MN/Mpls Periodicals 352

Non-Document Materials Added 73

Total Materials Added 97,075

Materials Withdrawn

Federal Documents Withdrawn 55,941 Depository 54,029 Paper 13,471 Microfiche (Sheets) 40,359 Maps 158 CD-ROM Disks 9 Floppy Disks 32

Non - Depository 1,912 Paper 877 Doc Ex (Paper) 1,000 Microfiche {Sheets) 35

State and Local Withdrawn 28 Paper 28

Non-Document Materials Withdrawn 20

Total Materials Withdrawn 55,989

-113- Selected Collection Statistics

GOVERNMENT DOCUMENTS DEPARTMENT

1992

Paper Collection Statistics

Federal Documents in Collection 726,564 as of 12/31/91

Net Growth in 1992 3,091

Federal Documents in Collection 729,655 as of 12/31/92

Microfiche Collection Statistics

Microfiche Titles in Collection 98,012 as of 12/31/91

Net Growth in 1992 22,331

Microfiche Titles in Collection 120,343 as of 12/31/92

Collection Totals

1991 824,576 1992 849,998

Federal Documents in MPLIC Catalog

Documents in Catalog 10,610 as of 12/31/91

Documents Added to Catalog 853 in 1992

Documents in Catalog 11,463 as of 12/31/92

-114- MUNICIPAL INFORMATION LIBRARY

Annual Report

1992

MIL experienced another year of increased demand for services and products. The number of research requests increased by 32% and time spent on research increased by 79% with total hours now exceeding I FTE. The large increase of hours may be due in part to poor tracking of this statistic in previous years.

Research for city employees remains diverse. The quantity of online searches has increased by 76% with over 130 different database sources accessed. The impressive number of documents delivered also reflects a demand for diverse publications.

For the first time MIL has kept statistics on the number and types of current awareness routings. Routings of table-of-contents and selected issues of periodicals continue to be popular. A new service using Alert printouts from Dialog was implemented, but will be offered only on a limited basis.

Despite the status of MIL as a reference library, the amount of circulating material that our agency lends directly or indirectly increased by 96%. Interlibrary loan activity increased slightly. Both forms of document delivery require labor intensive filing systems independent of MPLIC's automated circulation system.

Additions to the book collection increased by 32%, with MIL collecting more city documents and publications from specialized organizations and research centers. General reference sources continue to be inadequate although some new material was added to improve our resources for quotations, definitions, etiquette, and travel. The budget documents from other cities were entirely updated and new guidelines for this collection were established.

The Library of Congress classed collection at MIL is the only remammg LC collection in the MPLIC system that has not been retrospectively converted into the online public catalog. Accessing older local documents can be extremely cumbersome, especially for requests at the neighborhood or community level, The Catalog Dept. ls now allowing three retrospective documents per week for conversion. While this is a modest quota, at least some progress will be made for selected documents.

One of the goals for a special library like the MIL is to reduce the necessity for departments to maintain their own libraries. This year. Civil Rights turned over its loose-leaf legal services and other volumes of case law to MIL for maintenance and storage. MIL maintains and provides access to these titles which are paid for by the department. There is a similar arrangement for the Planning Department, and it is a trend which should be encouraged. It allows more use of these specialized resources, improves access for the department, and eliminates their need to commit staff and space.

-115- The INMAGIC "Retro" database that MIL uses to index uncataloged and current publications now contains 1742 records. There were 315 new records added, 167 deletions, and 44 edits to this database. Maintaining INMAGIC databases requires specialized skills and quality control on the part of the interns and the Librarian. Several hundred documents from the current shelves were removed and either edited as permanent "Retro" records, sent to Catalog, or disposed of. Changes initiated last year to standardize accession numbers, access all records from a single database, and establish guidelines for current and retro shelving arrangements have greatly improved this collection.

Fast Facts 1992 was published and 5000 copies printed to meet the demand for this popular pamphlet. In the third year of publication, Fast Facts has become an expectation for many city offices and other local organizations. Although time consuming to compile, it is a highly valued product. The annual list of Minneapolis documents was also compiled and inserted into the City of Minneapolis Accomplishments 1991.

MIL continues to be involved in programs to share municipal information through the telecommunication networks of LOGIN and Local Exchange. An average of 40 requests per week from other government agencies are downloaded by MIL staff. A total of 972 requests from other cities were distributed to various Minneapolis city departments during the year. The City of Minneapolis and MIL go to great efforts to answer these requests but experience a poor response rate to requests we post on these systems for our employees and officials.

MIL also contributed to the Index to Current Urban Documents, published by Greenwood Press. MIL mailed 94 documents to Greenwood Press this year for indexing and microfiche duplication.

As quality management techniques gain momentum, all units under the City Clerk became involved in "process improvements". Besides various collection projects such as shelf reading and shifting, or other projects such as new software applications, MIL has made improvements in the following areas:

1. Because of the poor response rates from LOGIN and Local Exchange, mail merge capabilities on WordPerfect are now used to directly query up to 125 of the largest cities for client requests. This has proven so successful that correspondence to MIL has dramatically increased and various procedures for tracking responses need to be implemented.

2. The "additions checklist" procedures and form used for adding documents to the collection was further refined to allow the MIL Librarian to make informed decisions about adding or discarding gift items, and on deciding access via the public catalog, INMAGIC, or card catalog. A total of 1333 checklists were processed this year.

3. A periodical collection evaluation involved review of the 306 titles listed in the Periodical List. A total of 97 deletions and 58 additions were made to the list, along with the weeding of several thousand periodical issues. Presently there are about 145 active titles treated as periodicals at MIL. The feasibility of automated check-in under the Acquisitions system was

-116- also considered. A sample of paid subscriptions will be tested, but gift titles remain problematic as no claim function would be available to alert staff to missing issues.

4. As a member of the Customer Evaluation Team for the City Clerk, the MIL Librarian helped devise a customer evaluation consisting of four questions. While a formal analysis is still pending, the extremely high ratings and appreciative comments show that our services are highly valued. All of the following questions were rated "excellent": "The manner in which you were treated" "The information, referral or product you received" "The length of time it took to get your information, referral or product" "The overall service you received"

5. Improved tracking of research, circulation, and interlibrary loans by revising forms and procedures. These improvements have resulted in better document delivery, more control over loans, and more accurate statistics.

Staffing at MIL again relied on various part-time students to assist the Librarian II. A Transitional Work Intern is also being employed at 20 hours per week. While Urban Corps students contribute greatly, they are a transient work force, require an immense amount of training, and cannot really fulfill the role of Librarians, Aides, or substitutes during times of absence.

Meanwhile, MIL must meet the expectations of providing reference to the public, building and maintaining collections, and function as an information center with specialized services and products. The staff resources to perform these varied responsibilities are seriously strained, and the lack of support for training and scheduling substitutes is turning into a crisis. Low priority operations tend to get neglected, such as the backlog of 1500 gift items which continues to grow. The staffing problem restricts outreach and collection development activities that are crucial to making MIL a strategic resource for City of Minneapolis employees, and a unique resource for our other patrons.

Respectfully submitted, ' 1l , ·J/Afr\ t1~ Van Houlson Librarian II

-117- MUNICIPAL INFORMATION LIBRARY

Staff Complement 1992

Van Houlson Librarian II January 1 - December 31

David Bares Intern January 1 - January 24

Deborah Olson Intern January 8 - September 4

Victor Ponelis Intern January 1 - December 23

Ann Melrose Intern February 13 - April 4

Joe Roedl Intern September 22 - December 31

Krispen Kloek Intern September 21 - December 31

Karen Cloud TWIP June 5 - October 15

Tracy Wentland TWIP November 30 - December 31

-118- MUNICIPAL INFORMATION LIBRARY

Staff Activities 1992

Van Houlson Memberships American Library Association

Classes, Workshops Inmagic Plus For Advanced Users, November 20 Internet Workshop, November 19 WordPerfect Introductory Session, April 28 WordPerfect Intermediate Session, April 29 WordPerfect Advanced Session, June 8

Presentations Spectrum presentation, December 15

-119- MUNICIPAL INFORMATION LIBRARY

Statistical Summary 1992 Expenditures Books $1000 Continuations $3902 Periodicals not already paid in 1991 $ 365 Total $5267

Additions to the Collection City of Minneapolis publications 111 Other books, continuations, documents 1155 Vertical file 650 Periodical issues 1189 Total 3005

Weeding Gifts and other INMAGIC discards 261 Classed collection (estimate) 200 Periodical collection (estimate) 4200 Vertical file items (estimate) 100 Total 4761

Research and Service Statistics Research requests for city employees 1221 Research requests for public 322 Total 1543

Hours: MIL Librarian 849.2 Hours: MIL Interns 756.5 Total 1605. 7

Circulation by special permit 926 Photocopies. special orders, misc. 2664 Interlibrary loans 269 Total documents delivered 3859

Table-of-contents and periodical routings 1411 Alert printouts from Dialog 105 Misc. publications notices (estimate) 20 Total current awareness routings 1536

Combined reference & directional questions 8249

-120- Online Searches Dialog 674 Epic 74 Data times 53 Wilsonline & Datanet 9 Other library catalogs 25 Local Exchange 209 LOGIN 224 Total 1268

-121- HUMANITIES DIVISION Annual Report

1992

In 1991 when planning for the proposed new Central Library, library Administration developed an organizational plan that featured three public service units. One of the proposed units was to be a Humanities/Social Sciences Division composed of the current Literature, History, Sociology, Art/Music/Films, and Special Collections Departments.

When Literature Department Head, Dorothy Thews, retired in early July 1992, the Administration took advantage of the vacancy to begin moving toward implementation of the proposed organizational restructuring while still in the existing Central Library building. The proximity of the Literature and History Departments was viewed as the first opportunity to centralize public service operations. In mid-summer 1992 the Administration announced to MPLIC staff their intentions to merge the two departments. The reasons given for the merger were to streamline management, to increase staffing flexibility and to improve services.

Librarians IV and above were invited to apply for the position of Division Manager of the new division. Carol Van Why was selected for the position, and she assumed the position of Manager of the new division on November 2, 1992. Although "conceived" earlier in the year, the Humanities Division can be said to have its "birthdate" on November 2. It was on that date that the staffs of the History and Literature Departments met in the first joint staff meeting, and it was at that time that the new Division Manager articulated her own short term goals for the division.

The major short term goals were to remain focused on patron satisfaction during the transition period, to restructure in a way that would be transparent to the user, and to do nothing knowingly that would decrease patron satisfaction with services. For that reason it was decided that for the forseeable future the individual departments would continue to function as two distinct departments within the Humanities Division.

Other objectives were to begin to cross-train and cross-schedule staff, for the Division Manager to become well acquainted with each staff member and familiar with the range of behind-the-scenes activities of both departments, and to make procedural changes that would improve operational efficiency. Only after achieving a level of staffing flexibility and staff cohesiveness would the Humanities Division management and staff begin to examine the physical and financial capacity of the division and the library for additional change.

November 1992 was the month in which realities and goals collided. The only unanticipated event which did not befall the Humanities Division was that Madonna's book Sex ended up classing in the Art/Music/Films Department! In addition to actually beginning to experience the organizational restructuring,

-122- Mary Kay Harris, Clerk Typist II in the History Department, was selected to fill a Librarian II vacancy in Sociology, and started in her new position on November 23. Subsequently transfer candidates were invited to apply for Humanities Division Librarian II and Clerk Typist II vacancies. The Division was priviledged to have Librarian II, Nina Biddle, join the staff on December 28, and anticipates Mary Moore assuming the position of Clerk Typist II on January 25, 1993.

Despite setbacks associated with staff turnover some progress was made toward achieving short term goals during the final two months of 1992. Carol Van Why, Amy Ryan and Katie Weiblen were cross-trained in late November. David Anderson and Ted Winstead, division shelvers, assist each other when possible. During the first two weeks of November the Division Manager held two-hour meetings with individual staff members to get acquainted and gain insight into job responsibilities and tasks. After gaining some understanding of processes, efforts at standardization were initiated. Adopting and enhancing the History Department model of decentralized material evaluation, the Division Manager involved Literature Librarian Ils in non-fiction book selection and standardized policies and procedures for non-fiction evaluation throughout the division.

Fiction selection routines were analyzed and steps were taken to coordinate ordering with Popular Library and to reduce the labor intensiveness associated with review and Book Selection Room processes. As a result of these changes staff and patrons alike can expect books to be ordered sooner and to arrive in the library more quickly and to benefit from savings associated with volume discounts. Aide II time formerly devoted to book selection routines will be freed up and devoted to weeding or other activities supporting public service.

Through it all, the major goal of maintaining quality of service to library users during the transition could not have been accomplished without the cooperation of the entire staff. Group and individual efforts toward this end were so essential and deserve noting. Kudos go to Amy Ryan and Katie Weiblen who through it all kept the reference desks staffed; to those "oldtimers" David Anderson, Susan Brown, Audrey Canelake, Nancy Kweik, Dick Marple, Judy Mosiniak, Gloria Olson, Raymond Olson, Carol Rucks, Renee Reed and Ted Winstead who provided the necessary stability in the Division during a time of major change; to Marta Mersereau who became clerk typist extraordinaire to the entire division after Mary Kay Harris' promotion; to Mark McHugh for his heroic efforts in getting new books on the shelves following Mary Kay's promotion; and to "newcomers" Nina Biddle, Mike McCabe and Jackye Whitner for their enthusiasm for their new jobs and dedication to public service; and to the regular History and Literature substitutes for their commitment and dependability.

-123- HISTORY DEPARTMENT

The History Department's major accomplishments in 1992 were highlighted by its response to unprecedented public demand for information on the presidential, state and local elections. Immediately following the election, staff shifted gears to provide information on election results, the transition team, and Clinton's appointees.

Building on experience gained from past elections and responding to the extraordinary nature of the 1992 race, staff worked hard at the reference desk to provide accurate, timely, objective information on a subject that was politically volatile and changeable. The behind-the-scenes work of monitoring and selecting information from newspapers, magazines and campaign literature required a highly focused effort. Redistricting according to the 1990 population census prompted many inquiries from citizens eager to keep in touch with their elected represen tati ves.

Candidate profiles, position papers, and nomination and acceptance speeches were all gathered together to facilitate both quick reference and in-depth study. The result was a notebook of election information and clippings files that were used daily by reference staff. As with past elections, pertinent information was distributed to community libraries and to interested departments at Central.

On the international front, the breakup of the Soviet Union and the power struggles in the republics and the Commonwealth of Independent States continued to interest the public. The reference staff also responded to questions about Croatia and Slovenia, Czechoslovakia, Boutros-Ghali and the United Nations, and Somalia. The first anniversary of the Persian Gulf War caused a flurry of questions but resources from last year stood reference staff in good stead.

Although politics and government dominated the national scene, the reference staff also responded admirably to inquiries on Hurricane Andrew, the Los Angeles riots, and the Iran-contra affair. The ever popular subjects of Malcolm X and the assassination of JFK became even more popular as new movies fueled the interest. Although undocumented, interest in genealogy seems to grow every year as evidenced by an increasingly busy Genealogy Room.

The arrival of "NewsBank" in the Spring, and a more comprehensive InfoTrac has had an impact on the department's reference activities. These compact disc information products are extremely popular with the public. Staff also use them frequently in reference work. The number of online StarTribune searches has decreased dramatically since the arrival of "NewsBank", from a high of 102 searches in April to a low of 6 in December, clearly a sign of the public's acceptance of and need for the StarTribune in CD-ROM format.

While it is true that fewer online searches were conducted by the department, CD-ROM resources cannot be construed as time savers for staff. Since these tools are more sophisticated than printed indexes, reference staff are called upon more often to explain their use to patrons and to help them along as

-124- questions arise. The mechanics of the software and printers have necessitated frequent intervention by the aides.

Because the CDs provide faster and easier access to newspaper and magazine citations, History's microfilm and periodical collections are being used more fully. This increase impacts the paging, retrieval and follow-up of stored materials. The microfilm equipment is heavily used, requiring more vigilance and assistance than ever, and service contract calls on equipment are a weekly occurrence. In an effort to provide direction for staff dealing with CD indexes, staff discussed how to integrate the new CD-ROM capabilities and procedures into our reference and online work. The result is a set of guidelines in effect at the reference desk.

MAX, although valuable for public service, continued to place additional burdens on the reference staff. For most of the year the "In Library" message continued to frustrate staff and users alike. Fortunately, late in the year, this message was replaced by the more realistic "Check Shelf" message making explanations less time consuming, and transactions between staff and users generally more satisfying. However, placing holds at subject department desks continues to add to the service load.

In terms of personnel, 1992 was a year of turnover, staff vacancies and new staff orientation and training. David Anderson joined the staff in February as a departmental shelver. Mike McCabe came on board in September, filling an Aide II position that had been vacant for eight months. Less than a month later Jackye Whitner joined the department as a part-time Aide II. The most notable departure was Robert Bruce's move to Government Documents after fifteen years in the History Department. During Bob's tenure as Head, the department increased the emphasis placed on selection of more popular material, such as travel. While in the department Bob also dramatically increased the inventory of reader/printer equipment available for using MPLIC's important and heavily used mlcroform collection. Following closely on Bob's move was Mary Kay Harris' promotion in mid-November to Librarian II in the Sociology Department.

Coping with staff turnover and dealing with increased reference activity forced the postponement of work on major projects. Nevertheless, several departmental and personal efforts and accomplishments are noteworthy. When Urban Corps help was available 2,581 duplicate volumes were weeded from the collection. Urban Corps interns also assisted with a Vertical File weeding project. To help reference staff quickly and efficiently direct patrons to travel and other high interest materials, Mark McHugh enhanced and updated the popular finding aid "Where in the World?" Amy Ryan continued to serve as the Library's liaison to the City's Neighborhood Revitalization Program (NRP). She was also called upon by the Chief of Central to serve on the committee whose charge was to develop, plan and present a series of reference staff development programs. The result was the Spectrum Series which debuted in November with a session featuring Mayor Fraser.

-125- Most importantly, all History staff are to be commended for coping with a year characterized by staff turnover and the ambiguity associated with the proposed Literature and History Departments merger, and for never allowing the associated stress interfere with the primary job of providing library users with a high level of public service.

LITERATURE DEPARTMENT

Major 1992 Literature Department efforts involved attempting to improve collections and services for non-English speaking library users, streamlining collections and making them more accessible to staff and users, analyzing audio collection usage, and making and renewing connections with local theatre and publishing groups.

Building on the department's strong foreign language collection and commitment to serving non-English speakers and readers, Dorothy Thews submitted a Library Services and Construction Act (LSCA) Title V grant proposal to the U.S. Department of Education for funds to purchase Vietnamese, Spanish and Russian language materials. The Department of Education was appropriated only $976,000 to fund such applications, but received 133 applications requesting over $4,000,000 in funding. MPLIC's proposal was ranked 75 out of the 133, and funds were exhausted before the funding agency could reach MPLIC's application on the rank order list. While not receiving funding was a disappointment to the Literature Department, 1992 statistics show that our service to Vietnamese, Spanish and Russian library users is significant. Of the 10,699 foreign language books circulated during 1992, 70% were books written in one of those three languages. This data, coupled with the fact that demand for these materials appears inexhaustible while the MPLIC foreign language budget is limited, suggests that the application should be updated and resubmitted. However, due to pressing application deadlines, reapplication will have to be postponed to 1994.

Non-English speaking library users are often as eager to learn English as they are to obtain reading materials in their own language. Although undocumented, Literature staff sense that 1992 saw an increase in demand for language learning materials in audio format. In response to increased demand for such materials Susan Brown undertook a major reorganization of those materials thereby increasing service efficiency.

As with language-learning materials Literature staff have long known that circulation of "Talking Books" is high. Assisted by the Library's EDP Department, Susan Brown, who oversees audio collection development, determined that since 1985 sixteen hundred "Talking Books" titles had circulated over 48,000 times, with certain items circulating as many as 80 and 90 times.

Other efforts to match Literature Department materials to users involved a major project by Marta Mersereau and Gloria Olson to make uncataloged plays more accessible to users; and in response to users' needs for readers' advisory services, Susan Brown revived the popular "Best Read List" with a 1992 edition.

-126- Several staff members initiated service improvements based on weeding and material reorganization projects. Katie Weiblen and Nancy Kweik took a long­ overdue look at the major Literature reference areas and did significant weeding and reorganization in an effort to improve staff and patron access. Late in the year in an effort to lessen workroom congestion, Marta Mersereau almost single­ handedly devised a plan for workroom rearrangement and supervised the actual move. Susan Brown focused her impressive organizational skills on the reference vertical file. Unused materials were culled and discarded, and underutilized materials were made more accessible. Dick Marple and Carol Rucks helped alleviate the general overcrowding in the stacks by weeding multiple copies of fiction and periodicals.

Noteworthy individual achievements include: publication of Carol Rucks' poetry in local poetry periodicals; Nancy Kweik's involvement with MPLIC's information service for national and international press covering the 1992 Super Bowl and Final Four events, and her participation on the MPLIC Spectrum Series Committee; Katie Weiblen's reviews of teen books in Minnesota Teen Scene and book talk for the YWCA's downtown book club; Susan Brown's continued involvement with bibliographic instruction activities for visiting school groups; and Marta Mersereau's acceptance into the MALS program offered jointly by the College of St. Catherine and Rosary College in Illinois.

A most significant change occured in Summer 1992 when Dorothy Thews, Literature Department Head since 1977, retired. Dorothy's leadership of the Department coincided with a period of growth in the ethnic diversity of the Twin Cities metropolitan area. Dorothy will be remembered for building on the strength of the existing foreign language collection to develop significant collections of Vietnamese, Spanish and Russian language materials. Dorothy was also especially interested in small press materials, and the Minnesota literature and publishing scene. During her 14 years in the department Dorothy saw that small press materials and works by Minnesota authors were well represented in the collection. In recognizing that reviewing sources for Minnesota publications were absent, Dorothy and others in the Minnesota library and publishing community established Minnesota Reviews, a periodical dedicated to showcasing and reviewing Minnesota publications. Following Dorothy Thews' departure, Katie Weiblen was detailed to the Department Head position and ably kept the department on course through the stressful months of July through October. It is a tribute to Literature Department staffs' dedication and commitment that so much was accomplished despite a year characterized by great change and uncertainty.

Respectfully submitted, ~-0~ Carol Van Why Librarian V

-127- HUMANITIES DIVISION

Staff Complement 1992

Carol Van Why Librarian V November 2 - December 31

History Department

David Anderson Library Page February 3 - December 31

Nina Biddle Librarian II December 28 - December 31

Robert Bruce Librarian IV January 1 - October 31

Audrey Canelake Librarian II January 1 - December 31

Jonathan Copeland Library Aide II (leave) January 1 - December 31

Helen Delfeld Urban Corps Intern July 22 - September 30

Angela Fiero Library Aide II January 6 - August 24

Mary Kay Harris Clerk Typist II January 1 - November 20

Sara Headley Volunteer January 1 - December 31

Krispen Kloek Urban Corps Intern August 5 - September 16

Michael McCabe Library Aide II September 21 - December 31

Mark McHugh Library Aide II January 1 - December 31

Judith Mosiniak Library Assistant I January 1 - December 31

Raymond Olson Audio Visual Aide I January 1 - December 31

Renee Reed Librarian II January 1 - December 31

Amy Ryan Librarian III January 1 - December 31

Jacqueline Wade Library Aide II (detail) March 30 - September 20

Jacquelynne Whitner Library Aide II October 12 - December 31

-128- Literature Department

Susan Brown Librarian II January 1 - December 31

Donald Eubanks Library Page I January 1 - April 18

Nancy Kweik Librarian II January 1 - December 31

Richard Marple Library Aide II January 1 - December 31

Marta Mersereau Clerk Typist II January 1 - December 31

Gloria Olson Library Aide II January 28 - December 31

Carol Rucks Library Aide II January 1 - December 31

Stephanie Steinwedel Urban Corps Intern June 1 - August 21

TaMetta Stephenson Urban Corps Intern January 1 - February 11

Katharine Weiblen Librarian III January 1 - December 31 Librarian IV (detail) (August 3 - October 30)

Theodore Winstead Library Page I July 6 - December 31

Dorothy Thews Librarian IV January 1 - August 2

-129- HUMANITIES DIVISION

Staff Activities 1992

Susan Brown Memberships American Library Association PLUM MPLIC Staff Association MPLIC Preservation Committee

Classes, Workshops Intermediate WordPerfect 10/92 (City of Minneapolis) MPLIC Spectrum Series 12/17 Sexual Harassment Training 4/20 (City of Minneapolis) DIALOG Refresher Seminar 11/5

Presentations MPLIC Bibliographic Instruction (17 presentations in 1992)

Other Department outings: Among Our Own, Gertrude and Alice Department outing: Tour Milkweed Press 3/3 Graywolf Annual: Tribute to the Life and Literary Works of Writer, Brenda Ueland 10/11

Audrey Canelake Memberships Minnesota Historical Society

Classes, Workshops Angry Patron Workshop 5/27 (MELSA) MPLIC Spectrum Series 11/4, 12/1

Other Department outing: Tour Minnesota Historical Society 7 /31

-130- Mary Kay Harris Memberships AFSCME Local #99 MPLIC Staff Association MPLIC Clerk Typist II Committee, Chair

Classes, Workshops MORE Basic Reference Techniques 3/13 (MELSA) Math Fundamentals: Skills You Can Use 3/19-4/23 (City of Minneapolis) Art of Bing Crosby 10/13-11/10 (University of Minnesota) Searching Online Catalogs 10/23 (Metronet)

Other Department outing: Tour Minnesota Historical Society 7 /31

Nancy Kweik Memberships PLUM MPLIC MARS Committee

Classes, Workshops DataTimes Refresher Seminar 2/92 MPLIC Sexual Harassment Training 5/21 Angry Patron Workshop 5/92 (MELSA) DIALOG Refresher Seminar 6/92 MPLIC Blue Ribbon Task Force 10/22 DIALOG Sessions 11/92 MPLIC Spectrum Series 11/4, 12/1, 12/15, 12/17

Conferences/Meetings/Special Events Superbowl Press Booth Planning Committee Final 4 Press Booth Planning Committee Pride Fair Booth Planning Committee Literature Play Outing Organizer

Other MPLIC Spectrum Planning Committee Department outings: Among Our Own, Gertrude and Alice Department outing: Tour Milkweed Press 3/3 Tour Guthrie Theatre Library 12/17

Michael McCabe Memberships AFSCME Local #99, Steward and Executive Board Elect MPLIC Staff Association

Classes, Workshops Library Cataloging 3/12-5/21 (St. Cloud State University/MELSA)

-131- Mark McHugh Memberships AFSCME Local #99

Classes, Workshops Intermediate WordPerfect (City of Minneapolis)

Publications "Where in the World?" (Update) "Supreme Court Landmark Briefs" Index (Update)

Richard Marple Memberships AFSCME Local #99

Classes, Workshops Sexual Harassment Training 2/25 (City of Minneapolis)

Other Department Outing: Tour Milkweed Press 3/3

Marta Mersereau Memberships AFSCME Local #99 MPLIC Staff Association MPLIC Clerk Typist II Committee MPLIC Computer Users Group (inactive)

Classes, Workshops Advanced WordPerfect 2/3 (City of Minneapolis) MORE Basic Reference Techniques 3/6 (MINITEX) Angry Patron Workshop 5/27 (MELSA) Information Surfing--Helen Burke's American Library Association Annual Conference prepresentation 6/92 (MPLIC) Staying Service Motivated 6/8 (City of Minneapolis) WordPerfect Macros 9/9 (City of Minneapolis) Storytelling--Jerry Blue on Cultural Diversity 9/28 (Howe Community School) Searching Online Catalogs 9/15 (Metronet) Cataloging Basics 9/29 (MOTSE) MPLIC Blue Ribbon Task Force 10/22 Guide to Internet 11/19 (Metronet) MPLIC Spectrum Series 11/4, 12/1. 12/15 Selection & Acquisition 9/11-12/4 (Rosary College @ College of St. Catherine) Reference & Bibliography 9/12-12/5 (Rosary College @ College of St. Catherine)

-132- Conferences/Meetings/Special Events Minnesota Library Association Annual Conference 10/7, 10/8, 10/9, Brainerd

Department Outings: Among Our Own, Gertrude and Alice Department Outing: Tour Milkweed Press 3/3 Guthrie Season Graywolf Annual: Tribute to the Life and Literary Works of Writer, Brenda Deland 10/11

Judith Mosiniak Memberships MPLIC Staff Association, Chair: Reading Committee Minnesota Library Association PLUM

Classes, Workshops Sexual Harassment Training 2/25 (City of Minneapolis) DataTlmes Refresher Seminar 2/27 (College of St. Catherine) MARS Forum: "Online Exchange: Database Searching in Twin Cities Libraries" 5/6 Angry Patron Workshop 5/27 (MELSA) MPLIC Spectrum Series 11/4, 12/1, 12/17

Other Department outing: Tour University of Minnesota Map Library 8/7

Gloria Olson Memberships MPLIC Staff Association

Classes, Workshops Junior Great Books Training Program MPLIC Spectrum Series 11/4

Other Department Outings: Among Our Own, Gertrude and Alice Junior Great Books Discussion Group (Ericksson Elementary School) Graywolf Annual: Tribute to the Life and Literary Works of Writer, Brenda Deland 10/11

-133- Raymond Olson Memberships AFSCME Local #99 MPLIC Staff Association Norwegian Genealogy Group Sons of Norway

Classes, Workshops MORE Basic Reference Techniques 3/13 (MELSA)

Presentations Patron Audio Visual Demonstrations

Other Department Outing: Tour Minnesota Historical Society 7 /31

Renee Reed Memberships Minnesota Library Association Public Library Division Social Responsibilities Roundtable, Chair Minnesota Literature, Board of Directors

Classes, Workshops Social Studies and the Challenges of Inclusive Education 3/4,5 How to Manage Your Time and Your Life 3/31 (City of Minneapolis) MARS Forum: "Online Exchange: Database Searching in Twin Cities Libraries" 5/6 Angry Patron Workshop 5/20 (MELSA) DIALOG Refresher Seminar 11/5 Sexual Harassment Workshop 5/21 (MPLIC)

Conferences/Meetings/Special Events Minnesota Library Association Annual Conference 10/9

Carol Rucks Memberships AFSCME Local #99, Trustee University Film Society The Loft

Classes, Workshops Staying Service Motivated 10/6 (City of Minneapolis) Sexual Harassment Training 1/30 (City of Minneapolis)

Conferences/Meetings/Special Even ts "The Writing Life" 2/1 (David Wiggins, Chief Sponsor)

Presentations 30 Minute Poetry Reading selections from her own work 9/9 (KFAI Radio)

-134- Publications Poetry in Rag Mag accepted June 1992, published January 1993 Poetry in Northfield Magazine Fall 1992 Poetry in Loonfeather Fall/Winter 1992

Other 1992 Minnesota Book Award Judge Department Outings: Among Our Own, Gertrude and Alice Department Outing: Tour Milkweed Press 3/3 Ken Kesey Reading 10/92 (Walker Art Center) Nadine Gordimer 10/92 (Guthrie Theater)

Amy Ryan Memberships American Library Association Minnesota Center for Book Arts MPLIC MARS Committee The Loft

Classes, Workshops DIALOG Refresher Seminar 11/5 Continuing Education Day: Career Assessment 11/13 MARS Forum: "Online Exchange: Database Searching in Twin Cities Libraries" 5/6 Sexual Harassment Training 5/21 {City of Minneapolis) MPLIC Spectrum Series 11/4, 12/1, 12/15, 12/17

Conferences/Meetings/Special Events American Library Association Annual Conference 6/25-7 /2, San Francisco

Presentations Hubert H. Humphrey Public Affairs Forum: "Municipal Governments and the Neighborhood Revitalization Program" 3/10 Minnesota Association of Legal Assistants: "Minneapolis Public Library Services for Legal Assistants" 6/18

Other MPLIC Neighborhood Revitalization Program Liaison Loring Park Neighborhood Revitalization Program Community Librarian MPLIC Spectrum Planning Committee Department outing: Tour Minnesota Historical Society 7 /31 Department outing: Tour University of Minnesota Map Library 8/7

-135-- Carol Van Why Memberships Minnesota Association of Law Librarians American Library Association American Library Association - GODORT METRO DOCS MPLIC Staff Association

Classes, Workshops VAX/VMS Electronic Mail Workshop 7 /8 (University of Minnesota) "Americans with Disabilities Act" Workshop 8/19, (City of Minneapolis)

Conferences/Meetings/Special Events Quarterly METRODOCS Meeting 7 /17 (State Law Library, St. Paul) Tour University of Minnesota Technology Libraries 8/14 Tour University of Minnesota Map Library 8/7 Sexual Harassment Supervisor Training 6/9 (City of Minneapolis)

Other "Eyeopeners" developed series of Eyeopeners with Tom Smisek, Fall 1992 Guthrie Season

Katharine Weiblen Memberships American Library Association Friends of the Kerlan Collection, Fund Raising Committee PLUM MPLIC Staff Association MELSA Young Adult Interest Group

Classes, Workshops Best Books for Young Adults 10/92 (College of St. Catherine) Productivity in the Workplace 9/15 (City of Minneapolis) Sexual Harassment Training 4/20 (City of Minneapolis) MPLIC Americans with Dis a bill ties Act Supervisor Training 9 / 1, 9 /21

Pres en tations Book Talk: The House Tibet by Natalie Savage 4/7 (YWCA Book Club)

Publications Book reviews for Minnesota Teen Scene 9/92

Other Department outing: Gertrude and Alice Department outing: Tour Milkweed Press 3/3

-136- Dorothy Thews Memberships American Library Association

Conferences/Meetings/Special Events American Library Association Annual Conference 6/25-7 /1, San Francisco

Classes, Workshops Sexual Harassment Supervisor Training 6/9 (City of Minneapolis)

Presentations "Germany and German Libraries" at American Library Association Annual Conference 6/27, San Francisco "Public Library Selection" for Minnesota Independent Publishers Association

"Ted" Theodore Winstead Memberships AFSCME Local #99

-137- &X:J(UX;Y IIPAR'l1UT' Aunual -Re,port:

1992

1992 was the year when Minneapolis hosted Super Bowl XXVI and the Final Four, when a new president was elected, and when MPL stayed open on sunmer Saturdays for the first tiJOO since 1985.

It was also a year of c~e and challenge for the Sociology Department. Last year we lost six staff members. Just as we thought we were well oo our way to canpleting the training of the new staff, the department had another tremendous turnover of staff. Natalie Hart was selected to fill the Library Aide II .5 position in June. Th.is positioo had been vacant for a year. Angela Fiero was hired in August to fill the Library Aide II positioo left vacant by Beverly Anderson's transfer to Special Collectians. Betsy Olson took a maternity leave in August. LeRoy Pulles was temporarily detailed to her position. Betsy resigned in November. Her replacement was not scheduled to cane until January. Mary Kay Harris came in November to fill the Librarian II positioo left vacant by Linda Fritsche!' s praootioo. Terry Stokke joined the staff in December to fill the Librarian II position left open when Nina Biddle transferred to Humanities. Carolyn McNeil, our shelver, was praooted and left the department in December. Her position was scheduled to be filled in January. We lost sane great staff members, but fortllllately their replacewmts all proved to be bright, hard--working, and canpatible people.

For the first tiJOO in many years, unallocated gift funds were not available to the subject departments. Expensive books or sets of books had to be purchased fran departmental budgets. Sane of the expensive and valuable items Sociology added to the collection included: Ang19! ~:i.ble ~SR~ 'lhe ~l~a of_ ~ative_ Educatioo and Natiooal ~tems of Educatioo; A ~I"LQt koorican _Psychol.Qgy in Notes and NewsL_1883-1945; Animal _ftfagJletism~ f.aKly HypnotismL..andJ>~kal Research_JJ66-1925; Great Athletes; !ncyclQPajia of the F.arl_y_Church; Guide to the Gods; Encyclopedia of Monoonism; PclJ)cll Pronouncements: a Guide: 1740-1978; En~a of Sociology; Rosters: Uniform Number Guides of Major_ LectgueBaseball Teams_fran 1930 t~; Encycloped:i,_a oLEtltj.~; ~~E!t__(i)st"l1111E!S__ ~___ _'I'~_UE!s__ l,_n_l:-J9~~; Socio!Q:rtcal Abstracts. Five Year CUmulative __~; F~_cmd ~__'_?_J_i:;~!}~; l.aw_ot T~ ~-~zatians; ~~Directory_ _tor__~l~wi!h_I>isabi_!l:UE!~.

'l1lanks to the Grace amen Fund, we were able to buy seventy GED test practice books. It was a pleasure for the staff, at least for a few IOOllths, to have a copy available whenever a patron asked for one.

Cne of the collecticn maintenance goals for the year was pranpted by the growing m.unber of stack reference books which were turning up missing. It seemed that cne way of controlling these losses might be to Tattle-Tape the older stack reference books. Betsy Olson started work on this

-138- goal in January. She checked all of the lC and Dewey stack reference books. 1hose that had never been Tattle-Taped were taped. By the time she left in August, Betsy had canpleted the cost1.111e, dance, tattoo, Dungeons and Dragons, and occult sections of the stacks. As staff and time allows, oore sections will be checked and Tattle-Taped.

OUr five year plan for improving and strengthening the periodical collection ended this year. SUbscriptions were placed for Parabola: the Magazine of Myth and Tradition, Basketball Weekly, Hang Gliding, '11le Valld.ng Magazine, Multicultural Review, Silent Sports, and Callnunity Jobs. CUrrent periodical coverage in JOOSt of Sociology's fields now seems quite good.

Two welcane CD-RCM databases were added to the collection in November and December. The first, Prc:QJest Periodical Abstracts Oldisc: Library F.dition, contains abstracts and indexing to 500 general interest journals-mst with coverage fran 1986-plus six JOOnths of '11le Neff York TiJnes and USA 7b:iay. The secood, Newsbank Star Tribune, is an index to the Star Tribune newspaper available in citation, keyword in context, and full-text format. It is updated IOOllthly, and has coverage fran 1986 to date except for the current three JOOnths of the published newspaper. PAO has already saved much patron and staff time. We look forward to Newsbank Star Tribune saving us JOOney and staff time in the future.

Staff changes had a great impact on our Foundation Center Cooperating Collection work. Linda Fritsche!, the supervisor of the collection, left the department in September. The bi-weekly orientation talks, the bi-nmthly coltunn in the Ci ving Forum, and JOOSt of the book ordering for the collection were suspended Wltil a new supervisor could be selected and trained. Mary Kay Harris became the new supervisor in late November. Surprisingly, even with this forced curtailment of sane activities, the use of the collection rose. 2,986 (up 782) people came in to research foundations and 1,198 (up 249) people called to ask foundation related questions. 243 (up 62) people attended one of the bi-weekly orientation talks. Another 55 people attended one of the 5 additicnal talks given for carmunity groups. 179 (up 37) online grant searches were done for patrons.

The Foundation Center, the Minnesota Council on Foundations, Resources and Counseling for the Arts, and MPL sponsored a workshop, "Grantsmanship for Beginners," at MPL on October 28. Patricia Pasqual fran the Cleveland office of the Foundation Center, Jackie Reis fran the Minnesota Council on Foundations, Barbara Davis fran Resources and Counseling for the Arts, Linda Fritsche! fran Sociology, Martin Adams fran the Minneapolis Foundation, Penny Hunt fran the Dayton Hudson Corporation, Jane Kretzmann fran the Bush Foundation, and Michael Pruyn fran AT&T spoke oo researching foundations, grant writing, and the funders' view of the grantmaking process. 'Ibe workshop was a huge success with sixty-seven people attending. Over two htmdred people who wanted to register had to be turned down due to lack of space.

Linda Fritschel, Sociology, and Betsy Williams, Popular Library, coordinated a celebration of Wanen's History lblth with a digplay of books in the Popular Library during the nonth of March. All of the departments provided books by and about WOOien for the display throughout the oonth. Two give-away boolanarks were available at the display: ''Wanen' s History: A Patchwork of Many Lives" (canpiled by Linda Fritsche!) and ''Wooeifolk in Fact and Fiction" (canpiled by Kathleen Johnson and Megan McDonald) • 'Ibis cooperative display was a great success.

Jerry Blue was selected to receive the Minneapolis Public Library's 1992 Award of EKcellence. Jerry was chosen for this award in recognitioo of his work as a "one man public relations person" for Minneapolis Public Library, for his many work-related contributions, and for his many carmunity involvements. We were all pleased for and proud of Jerry.

-139- Staff develoJ;ment activities included a trip to the Quatrefoil Library in Saint Paul in June. carol Skay, President of Quatrefoil, gave us a tour. She told us ab:>ut the history, purpose, and materials contained in this library devoted to providing informatiai and books for local gays and lesbians. In July, Bob Bruce gave us a tour of the History Department. Bob also discussed in depth many of History's reference books which might be helpful in answering Sociology reference questiais. New staff members who had not seen the Franklin Learning Center visited this collectiai, and heard ab:>ut the services offered there.

'lbanks to all the staff--old, new, and substitutes. '!heir hard work and cooperatiai allowed us to acca!l)lish much during a busy and hectic year.

Respectfully suhnitted,

Eileen Schwartzbauer Department Head

-140- staf!_~ement 1992

Beverly Anderson Library Aide II January 1 - July 2

Nina Biddle Librarian II January 1 - December 26

Jerry Blue Assistant Department Head January 1 - December 31

Karen Docherty Urban Corps Intern June 16 - August 27

Angela Fiero Library Aide II August 24 - December 31

Darryl Foster Urban Corps Intern January 6 - March 17

Mary Kay Harris Librarian II November 23 - December 31

Natalie Hart Library Aide II . 5 June 1 - December 31

Linda Fritschel Librarian II January 1 - September 18

Joseph lblland Urban Corps Intern September 28 - December 12

Carolyn McNeil Library Page I January 1 - December 23

Mary .ttx,re Clerk Typist II January 1 - December 31

Elizabeth Olson Library Aide II January 1 - November 17

LeRoy Pulles Library Aide II (detailed) August 24 - November 13

Eileen Schwartzbauer Department Head January 1 - December 31

Terrence Stokke Librarian II December 28 - December 31

-141- staff Activities 1992

Hina Biddle Memberships Minneapolis Public Library Staff Associatioo Minnesota Library Associatioo PI1JM SABR (Society for American Baseball Research)

Boards1 Ccmnittees MPL MARS Ccmni ttee MPL Orientatioos to Schools and Students

Coof erences, ConventiQilS MLA Annual Conference, October 7-8, 1992, Brainerd, MN Regiooal SABR Meeting, October 24, 1992, St. Paul, MN

Classes, Wor~ DIAI.ro Refresher Seminar, MPL, November 5, 1992 Introductioo to IX)S, Minneapolis Human Resources Department, January 21, 1992 Shakespeare, The Middle Plays, University of Minnesota, Sept-Nov. 1992

Jer:cy Blue Manl:>ershi~ Black caucus of the American Library Associatioo Internatiooal Reading Associatioo Minneapolis Public Library Staff Associatioo Minnesota Library Associatioo PW1

Boards, camri.ttees MLA Social Responsibilities Roundtable MPL SUbstitute Ccmnittee MPL Spectrun Ccmnittee Metrooet Advisory Camri.ttee, Vice Chair United Way Informatioo Center Management Camri.ttee Work and Family Spectrum, Advisory Board and Executive Board

Cooferences, Coo.ventioo§ Ml.A Armual Cooference, October 7-9, 1992, Brainerd, MN :Natiooal Coo.ference of African American Librarians, Black Caucus of the American Library Associatim., September 3-6, 1992, Columbus, Chio

Classes, Wor~ Sexual Harassment Training, MPL, February 25, 1992

-142- Presentati~ 'lbe Heritage of African-American Storytellers, February 12, 19, &26, 1992

ADaela Fiero ----~Membershi AFSOIE, l£>cal 99

Classes, Wor~ Sexual Harassment Training, MPL, February 25, 1992

Kary Kay Barris Memberships AFSOO:, l£>cal 99 (through 11/92) Minneapolis Public Library Staff Association

Boards, camdttees Clerk Typist II camdttee (through 11/92)

Classes, Worksoo_ps Art of Bing Crosby, University of Minnesota EKtension, October 13 - November 10, 1992 Math Fundamentals: Skills Yoo Can Use, Minneapolis Human Resoorces Department, March 19 - April 23, 1992 ~ Basic Reference Techniques, MINITEX, March 13, 1992 Searching Wine catalogs, Metro State University, October 23, 1992 Sexual Harassment Training, MPL, February 25, 1992

carolyn !k:!feil. Classes, Wor~ Dealing With Difficult Team, Minneapolis Human Resources Department, January 17 and February 12, 1992 lbr To Manage Your T:iine and Your Life, Minneapolis Human Resources Department, March 31, 1992 MAX Training, MPL, June 26, 1992 Productivity in the Workplace, Minneapolis Human Resources Department, September 15, 1992 Sexual Harassment Training, MPL, March 12, 1992

Kary Regina lbre Memberships Ai'SCME, I.ocal 99 Minneap:>lis Public Library Staff Associatioo

Boards, Ccmnittees Clerk Typist II Ccmnittee People of Phillips Neighborhood Organizatioo, District 1 Council

-143- Classes c Workshops Advanced WordPerfect 5.1, Minneapolis Human Resources Department, February 11, 1992 Financial Planning for Wate1, University of Minnesota Continuing F.ducation, Novanber 11 & 18, 1992 Sexual Harassment Training, MPL, March 12, 1992 Voice Mail Training, MPL, January 23, 1992

Kl i ----·7.abeth -~-·-- 01.soo ----~Membershi AFSCME, Local 99 Minneapolis Public Library Staff Association

Clas~ Workshops Sexual Harassment Training, MPL, February 25, 1992

Eileen_ Schwartzbauer Membershi______ps American Library Association Friends of the Minneapolis Public Library Minneapolis Public Library Staff Association Minnesota Inf0I111atioo and Referral Alliance, Treasurer

Classes, 'Wot'~ Sexual Harassment Training, MPL, March 12, 1992 Sexual Harassment Training for Supervisors, MPL, June 9, 1992 Supervisors' Training on ADA, MPL, Septanber 21, 1992

-144- SPECIAL COLLECTIONS DEPARTMENT Annual Report

1992

In 1992 the Special Collections Department suffered its second staff loss since its inception in 1987 when Celestine Jungers and Stanna Woodbridge retired. Their last working day was January 31. Although a library aide had been requested to fill one position, it was decided to fill only one position. February was an especially difficult month to staff. On February 14 both Maggie Sloss and Gary Berman were called to help. From March 3 through June 5 Joyce Pettis was detailed to the department. Gary Berman succeeded Joyce Pettis from June 9 through July 4.

On March 24 Beverly Anderson applied for transfer into the Clerk Typist II position. On March 25 the library director issued a temporary moratorium on permanent appointment of staff to vacant positions due to m1certainty of the library's budget position. On July 6 Beverly Anderson was hired as the department's new Clerk Typist II.

The loss placed a greater burden especially on Judith Mosiniak, the .4 Library Assistant I, and Beverly Anderson, the new Clerk Typist II. The former needed to spend more time preparing clippings for the Minneapolis Collection vertical files. The systematic appraisal of periodicals within the department she had undertaken the previous year ceased. The latter experienced difficulty in managing programs to process book collections and non-book materials.

The change in guidelines for substituting in Special Collections instigated in 1992 coupled with the reduced staff size in February on occasion found a staff member alone in the agency. During these periods requests for items housed on the fourth floor could no longer be honored immediately.

To alleviate some of the problems caused by staff reductions and increased reference use ( annual combined reference and directional questions went from 10,924 in 1991 to 17,988 in 1992 for the Minneapolis Collection for a gain of 64.7% and from 1,419 in 1991 to 1,668 in 1992 for the other special collections for a gain of 17.5%), Maggie Sloss was detailed for duty on alternate Saturdays throughout the year. In addition, Andrea Markov, Pat Kerlin, Marcy Sletten, and Carrie Brunsberg, all aides in the Art/Music/Films Department, were trained from June through August in staffing the reference desk in Special Collections.

Another bright light on the staff scene was the expansion of the Times Morgue Project with new volunteers. Ruth Angell began January 16. Motivated by his interest in supplying baseball information to the Society for American Baseball Research (SABR), Ken Ottoson signed aboard September 3. Leslie Kallas brought the group to 4 on October 15. As a result of an advertisement placed in the October 25 Star Tribm1e several more joined the group in November. Doris Skalstad and Ruth Angell assisted in training the new recruits.

During January much of the non-book Kittleson World War II Collection material was moved down to the third floor. In January and February Maggie Sloss combined the biography and obituary card files in the Minneapolis Collection. She also integrated the artists file with the combined file. On February 25 seven file cabinets from the Inspections Department with building permit information on cards for the period 1882 to 1972, listed by address, were added to the Minneapolis Collection. In March the PAC terminal and printer were installed. During this time Nancy Wennerstrom worked on integrating into the shelflist and author files card sets

-145- for the Nineteenth Century American Studies Collection sent to the Emerson Room at North Regional Library before 1988. Earlier in the year Erin Foley was able to catalog many of the 182 images from the Wallof Collection and to compile a binder of photocopies of the photographs to facilitate use. In June Daniel Mayer shifted copies of the AB Bookman's Weekly in Room 412 to make space for additional periodicals.

In July Beverly Anderson introduced a color coding plan for the vertical files and public catalog drawers. In August two framed Minneapolis posters were hung in the workroom. In the same month a meeting was held with staff in the Business and Economics Department to review clipping guidelines for the Minnesota Industries Files and obituaries. In the Fall quarter Daniel Mayer shifted the biography envelopes in the vertical files to improve access while Nancy Wennerstrom integrated all Minneapolis folders from the Newspaper Index into the vertical file. In December a display rack with handouts was placed outside the Special Collections Department in the corridor. Appropriate headings for vertical file folders and cards in the public catalog in the department were discussed in a December meeting among the Department Head, Assistant Department Head and Clerk Typist II. The section on photographic requests from the Fees and Charges Policy was updated and received Board approval in December. It more accurately shows the user-incurred costs for negatives, multiple copies, and volume discounts.

Over $700 was spent in 1992 on items from Special Collections sent to the University Bindery as part of the brittle books program. In November the windows in Special Collections were supplied with window guards to block out ultraviolet light and the Conservation Library was moved down to the third floor from Room 412 to enhance staff access. In November and December encapsulated Minneapolis atlases for 1887, 1892, 1898, 1903, and 1914 were returned from the bindery. Reference area furniture was rearranged to bring all atlases together at one spot. The plates from these volumes may now be photocopied.

For this department head one of the most frustrating occurrences in 1992 after the staff reduction in February was the breach of security in the Minneapolis Collection stacks. On May 20 the staff discovered 92 high school yearbooks missing. On June 3 they were found in the Sociology Department third floor stacks together with a publication from the University of Minnesota. By the end of June lock guards had been added to several doors. The locks to the stacks were changed. On Tuesday, August 18 at approximately 6: 10 a.m. a maintenance worker confronted someone at the high school yearbooks. On August 19 staff discovered 94 yearbooks on the floor outside the stacks. On August 20 the Special Collections stacks on the third floor were wired up all the way to the ceiling. On August 26 the University of Minnesota Archivist called to say "Jock the Ripper" had hit Walter Library plus the Wrestling Coach's office. In late September and early October yearbooks were found in the stairwell outside of the workroom and in the far northeast corner of the third floor, respectively. By this time volumes were being marked and mutilated. It was noted on December 5 that once again the yearbooks had been tampered with. Heightened security measures have been instigated for keys in the department. Some volumes have been removed and placed in the vault. Other measures are under advisement at this time.

The department continues to provide valuable assistance to users near and far, in house and out of house. Five examples have been chosen to highlight the quality of reference service Minneapolis Public Library has become known for. For her service on the Media Center Hotline at Super Bowl XXVI in January and again in March for the Final Four Erin Foley was one of three recipients of the first MPL Certificates for Outstanding Achievement at the Board meeting of January 6, 1993. In March a patron who had a Latin phrase translated by the

-146- Department Head responded thus in a card: "I vezy much appreciate your help! And so quickly! You surprised me!" In April Erin Foley was acknowledged in Martha Hellander's biography of Eloise Butler, The Wild Gardener. In December the Public Affairs Officer of the Federal Reserve Bank thanked us for the documentation we supplied on the new site for the Federal Reserve Bank along the riverfront. We were also able to supply information on William M. Timlin, illustrator of The Ship that Sailed to Mars, to a colleague in the Children's Services Department to assist them in answering one of their requests.

Respectfully submitted,

Edward R. Kukla Librarian IV

-147- SPECIAL COLLECTIONS DEPARTMENT

Staff Complement 1992

Kristin Albrecht Volunteer November 14 - December 31

Beverly Anderson Clerk Typist II July 6 - December 31

Ruth Angell Volunteer January 16 - December 31

Sacha Bush Volunteer November 5 - December 31

Rachel Campbell Volunteer November 14 - December 31

Jeff Fetters Volunteer November 14 - December 31

Erin Foley Librarian III January 1 - December 31

Celestine Jungers Clerk Typist II January 1 - March 18

Leslie Kallas Volunteer October 15 - December 31

Edward Kukla Librarian IV January 1 - December 31

Betty Lockerby Volunteer January 1 - February 5

Daniel Mayer Library Page I (.1) January 1 - December 31

Judith Mosiniak Library Assistant I (.4) January 1 - December 31

Naomi Munzer Volunteer November 5 - December 31

Ken Ottoson Volunteer September 3 - December 31

Doris Skalstad Volunteer May 2 - December 31

Nancy Wennerstrom Volunteer January 1 - December 31

Stanna Woodbridge Clerk Typist II January 1 - March 18

-148- SPECIAL COLLECTIONS DEPART11ENT

Staff Activities 1992

Beverly Anderson Memberships AFSCME, Local 99 Clerk Typist II Committee

Erin Foley Memberships American Library Association (ALA) Association of College and Research Libraries (ACRL) Anthropology and Sociology Section (ANSS) Rare Books and Manuscripts Section (RBMS) Beta Phi Mu MPLIC Staff Association Midwest Archives Conference (MAC) Professional Librarians Union of Minneapolis (PLUM) Society of American Archivists (SAA) Twin Cities Archives Round Table (TCART), Newsletter Editor

Presentations Demonstration of Inmagic to archivists from H.B. Fuller and General Mills, December 9 Talk on Minneapolis Collection for Spectrum Program, December 15

Conferences/Meetings/Special Events/Tours TCAR T Fall Meeting at Minnesota Historical Society, October MAC Fall Meeting, Cleveland, Ohio, November Super Bowl and Final Four media center reference desk staff member, January and March

Displays/Exhibits "One Hundred Years Ago: The 1892 Republican Convention in Minneapolis", October - December, exhibit in Room 312

Celestine Jungers Memberships AFSCME, Local 99 Clerk Typist II Committee MPLIC Staff Association

Edward Kukla Memberships American Library Association (ALA) Association for Library Collections and Technical Services (ALCTS)

-149- Preservation of Library Materials Section (PLMS) Association of College and Research Libnuies (ACRL) Rare Books and Manuscripts Section (RBMS) Ampersand Club Beta Phi Mu Book Club of Washington Cooperative Preservation Program (CPP), Secretary/Treasurer MPLIC Friends of the Library MPLIC Materials Preservation Committee MPLIC Staff Association Minnesota Library Association University of Michigan School of Library Science Alumni Association, Life Member

Classes, Workshops Sexual Harassment Training Session, April 20 Americans with Disabilities Act (ADA) Training Session with Audrey Schlong, September l Conducting Lawful Interviews under ADA with Audrey Schlong, September 23

Presentations Minnesota Center for Book Arts (MCBA) Seminar & Sale: For the Love of Books, book talk: "Hooked on Books," .Febmaiy 15 Numerous presentations/demonstrations to students from Stillwater schools, ..February Minneapolis College of Art and Design (MCAD) class of Rebecca Aim on papermaking and marbling, March 26

Conferences/ Meetings/Special .Events/' l 'ours M.PLlC representative to receive copy of The Adrian Huyck Notebook: Minneapolis .Fire Department, 1857-1965 at the Hiawatha Golf Club, March 2 Tour of Minnesota Historical Society (MHS) Histozy Center, Juiy 31 MPLIC representative to review yearly exhibit of local book collector John Daniels, August 27 Spectrum Program, December 15

Displays/ Exhibits "MPLIC's Areas of Excellence," November - December, display of Kittleson World War II Collection materials in arcade of Downtown Library to spotlight ten areas of excellence Moby Dick Exhibition at MCBA, December 5 - March 27, 1993, including three editions from Special Collections

Judith Mosiniak Memberships MPLIC Staff Association Reading Committee, Chair

Classes, Workshops Sexual Harassment Workshop, February 25 Datatimes Refresher Workshop at St. Catherine's, February 27 On-line Searchers Workshop, May 6 Angry Patron Workshop at Washburn, May 27

-150- Conferences/Meetings/Special Events/Tours Tour of U of M Map Librazy, August 7 Spectrum Programs, November 4, December l, December 17

Stanna Woodbridge Memberships AFSCME, Local 99 Clerk Typist II Committee MPLIC Staff Association

-151- TECHNOLOGY AND SCIENCE DEPARTMENT ANNUAL REPORT

1992

1992 was the first year in recent memory that the department had a stable staff compliment. This greatly simplified day to day operations. Collection development ran on a full twelve month calendar. With expert help from the Acquisitions Department, the $128,000 monograph and continuations the budget came out to a record 100.0004% of being perfectly expended.

Once again the Patent and Trademark collection provided the largest single area of patron demand. The regular patent search seminars continue to draw capacity crows. Another extremely popular aspect of the patent collection was APS, the Automated Patent System. As part of a U.S. Patent Office test of its electronic outreach capabilities, MPLIC provided free access to APS. This is one of the largest online databases in the world, providing computerized searching of the full texts for the latest 1.75 million U.S. patents. MPLIC patron response was so strong that in the initial system statistics, MPLIC had the highest number of searches in the nation and consistently maintained a position in the top five.

Initially the Patent Office had intended to continue providing free access to APS in the Patent Depository Libraries around the country, but changes in the Patent Office administration as well as a worsening federal deficit, lead to a decision to begin charging fees in 1993 for the service. This decision will require APS searchers to obtain an account and password from the Patent Office's contract vendor. The details of the arrangement currently await decisions by as yet to be named Clinton administration appointees.

On the trademark side of the collection, the CASSIS CD-ROM database expanded in its trademark search capabilities, now containing both registered and pending marks. This file was extremely popular with both end users and the department's librarian staff. Its use saved MPLIC the cost of doing several hundred online database searches in commercial sources.

Another large area of activity was the Industrial Standards Collection. Began in mid-1991 as a cooperative venture with the University of Minnesota Science and Engineering Library, the collection picks up were the James J. Hill Reference Library left off when its administration decided that it could no longer afford to purchase standards or answer related questions. These materials have been very well used, creating daily, often hourly demand and providing MPLIC an even larger profile in the engineering, manufacturing, and legal communities.

Due to the efforts of Ted Hathaway, the library's CD-ROM specialist, the Technology & Science Department's CD-ROM collection also expanded this year. Two new products were added, one that worked out and one that did not. Computer Select an index to journals in the computing field, while rather difficult to uses, generated approximately 1,350 uses in five months. It will be continued. Consumers Index, which although possessed of better and easier to use software, was never produced with enough currency to be truly useful and will not be continued. The Mitchell On Demand CD-ROM set of auto repair manuals, a carryover from 1991 and the BIP Plus, Books In Print Plus CD-ROM set were also successful and worthy additions to the collection.

-152- A busy publication schedule was again maintained, the large variety of departmental indexes and bibliographies were kept up. The ECOL Library again published two issues of ECOL News, which went out to even more subscribers. Bill Johnston wrote two extremely well received articles for it, one on the future of energy and the other on overpopulation.

Early in the year ECOL's funding was threatened yet again. However, this threat to the funds for the 90/91 fiscal year, whose payment was delayed and then cut in a state budget balancing attempt by Governor Carlson and members of the now defunct State Planning Agency, did not succeed. The $50,000 was restored in July largely through lobbying efforts of MPLIC Director Susan Goldberg.

The department had a busy year in the area of outreach. As stated above, the twenty-six "How To Search Patents" lectures given by the Technology & Science librarian staff were extremely popular. Additional presentations on access to patent information were done by Tom Smisek for the Inventors & Designers Association, the Service Core of Retired Executives, the Minnesota Library Association's Government Documents Roundtable, and the Institute for Creative Studies at St. Thomas University.

Mary Beisel had a very busy and difficult year attending events and meeting representatives of organizations concerning MPLIC's upcoming presentation of the Smithsonian Institution's highly controversial "Seeds of Change" exhibit. The presentation commemorates the quincentenniary of Columbus's voyage. Cathy Camper participated in presentations by the MLA Social Responsibilities Roundtable in Brainard as well as the ALA Social Responsibilities Roundtable at the annual conference in San Franciso.

It was a busy, yet exciting and challenging year. Thank you to a wonderfully dedicated and hard working staff. Here's to an even better 1993.

Respectfully submitted,

Thomas Smisek Department Head

-153- TECHNOLOGY AND SCIENCE DEPARTMENT

Staff Complement 1992

Mary Beisel Librarian II January I - December 31 Cathryn Camper Librarian II January I - December 31 Marilyn Gunlaugson Clerk-typist II January I - December 31 Marie Hanson Aide II January I - December 31 Edward Hathaway Librarian II January 1 - December 31 Walter Hotvet Shelver January 1 - December 31 William Johnston Librarian III January 1 - December 31 Ron Manguson Aide II January 1 - December 31 Thomas Smisek Librarian IV January 1 - December 31 Cynthia Smith Aide II January 1 - December 31 Betty Stennes Aide II January I - December 31

-154- TECHNOLOGY AND SCIENCE

Staff Activities 1992

Mary Beisel

Memberships Minnesota Library Association Professional Librarians' Union of Minneapolis

Classes, Workshops DIALOG: Beyond the Basics, March 10 Introduction to Dbase III, January 22 & March 3

Committees MELSA/MARS Interest Group MARS, Chairperson MELSA Handicraft Indexing Committee

Presentations & Special Projects Performed bibliographic instruction for school groups Attended a variety of workshops on the Quincentennial related to the upcoming "Seeds of Change" exhibit sponsored by the Science Museum of Minnesota, the Heart of the Beast Theatre, the Green Party, the Central American Resource Center, & the Minnesota Museum of Art Organized the Online Exchange for MELSA Librarians, May 6 Arranged two DIALOG training sessions, November 5

Cathryn Camper

Memberships American Library Association, Social Responsibilities Roundtable Minnesota Library Association, Social Responsibilities Roundtable Professional Librarians' Union of Minneapolis, President

Committees MELSA Club Files, Chairperson

Conferences American Library Association Annual Conference, San Francisco, June 26 - July 2 Midwest Federation of Library Associations, Brainard, October 7

-155- Presentations ALA Social Responsibilities & Union Roundtables, San Francisco, July 1 MLA Social Responsibilities Roundtable, "Alternative Literature", Brainard, October 7

Marilyn Gunlaugson

Memberships Local #99, Trustee MPLIC Staff Association

Classes, Workshops MPLIC Voice Mail Training, January 23 MELSA "Dealing With Angry Patrons Workshop", May 27 MPLIC Online Catalog Training, June 11

Committees Clerk-typist II Committee

Marie Hanson

Memberships Local #99

Edward Hathaway

Memberships

Professional Librarians' Union of Minneapolis, Treasurer Society for American Baseball Research, Bibliography Committee Society for American Baseball Research, Halsey Hall Chapter, Secretary/Treasurer

Committees

CD-ROM Specialist MELSA Reference Committee, Chairperson, January - May MELSA Reference Project Team What Next Committee

Conferences

Society for American Baseball Research, St. Louis, June 26 - 28

-156- Presentations & Projects

Several training sessions and presentations to staff and patron groups regarding CD-ROM "Baseball Online" a project developing a computerized database of all baseball literature

William Johnston

Memberships American Library Association Professional Librarians' Union of Minneapolis, Secretary

Conferences Minnesota Department of Education Environmental Seminar, February 4 Minnesota Department of Education Environmental Education Meeting, November 30

Committees Minneapolis Environmental Commission

Presentations Breck School Earth Day Celebration, April 22 Display of ECOL material, University of Minnesota Landscape Arboretum, April 18 - 19

Ron Manguson

Memberships U.S. Naval Institute Armored Fighting Vehicles Association

Thomas Smisek

Memberships American Library Association Patent and Trademark Depository Library Association

Classes Advanced Patent Searching, Washington, D.C. May 18

Committees Classification Study Committee Patent and Trademark Depositing Library Association Conference Planning Committee Central Library Substitute Committee

-157- Conferences ALA Mid-winter Conference, San Antonio, TX, January 24-28 Patent and Trademark Depository Library Program Annual Conference, Washington, D.C., May 18 - 22

Presentations IDEA, Inventors and Designer's Association, February 24 SCORE, Service Core of Retired Executives, March 25 Minnesota Library Association Government Documents Roundtable, Winona, May 7 University of St.Thomas Institute For Creative Studies, Entrepreneurship Classes, November 9

Betty Stennes

Memberships Local #99 MPLIC Staff Association

Classes, Workshops Spectrum Series, Reflections of the Minneapolis Mayor, November 4

-158- SHELVING DEPARTMENT Annual Report

1992

For Shelving, 1992 was an ugly year. There was the threat of budget cuts (which, thankfully did not come to pass). There was a great deal of murmuring about our salary not being commensurate with our performance expectations. There was faultfinding among staff members, both on a personal and on a work basis. There were frustrations between us and the subject departments who depend on our services (an ad hoc team worked on this with inconclusive results). Staff shortage was consistently confronted with a workload often resulting in backlogs. Many hours were lost by not promptly filling vacancies from resignations or transfers (one staff member was detailed to a position away from Shelving for nearly a year). On top of this, death claimed two of our staff, Jack Duffy and Shannon Simonson. On a positive note, we did finally manage to get the Tech/Bus collection readjustment into full swing by year's end - the one we wanted to do in my last report; the outcome to be detailed in my next.

The promotional opportunity I mentioned in my last report did indeed materialize this year: the creation of a third Page II category. However, this is the only case - it is not foreseeable that other such opportunities will be the rule. Accordingly, I am reserved in my appraisal of this, as there are and will be a number of candidates for this consideration whose merits per se will not be so rewarded while remaining in Shelving. That is, the Page II group as it now exists has rather specific work expectations, so are not freely interchangeable: one has Popular Library as a primary concern, another is expected to be generally available as leadworker during evening hours, another has the specialty of "keeping the store running" in the supervisor's absence.

Special acknowledgement is wholeheartedly extended to our Chief of Central, Mary Frances Cooper. She has been very sensitive to Shelving's vicissitudes, is always available and most comfortable to deal with - I truly appreciate our rapport. As for my other colleagues, I offer sincere thanks for their patience and cooperation.

Respectfully submitted,

·: 1 ~ \tr)·'-·l.$. Ci~ .c, )y ·1

~ James Crowley Supervisor, Shelving Department

-159- SHELVING DEPARTMENT

Staff Complement 1992

Anne Adams Page I January 1 - December 31

Ted Adamson Permit October 26-December 31

Mulugeta Araya Page I January I-September 21 Page I, .5 September 21 - December 31

Felix Arbulu Volunteer Only June 19

Jane Babineau On-call Sub August 13-December 31

Tracy Brown Page I January I-December 31

Napoleon Castillo Page I January I-December 31

Anne Cho Page I January I-December 31

Tamara Col ton Page I January I-December 31

James Crowley Supervisor January I-December 31

Laura D'Antonio Page I January 1 - December 31

Manzie DiAngelis Page I Detail to Admin. Jan. 1 - Nov. 6 Shelving - Nov. 9 - Dec. 31

Brian Duffy Permit October 12 - December 31

John Duffy Page I January 1 - November 6 (Deceased)

Ed Frazier Page I January 1 - December 31

John Howe Page I, .5 January 1 - December 31

Wayne Kamletz Page I January 1 - December 31

Olga Kuznetsova Volunteer September 25 - October 31

Kelly Lambert Volunteer June 17 - July 29

Ruth Lindberg Page I January 1 - December 31

Robert Liss Page I January 1 - December 31

Carole Longley Page II January 1 - December 31

-160- Yvonne McDonald Page I January 1 - December 31

Qambynn Matthion Page I January 1 - December 31

Daniel Mayer Page I January 1 - December 31

Bernadine Pomeroy Page II January 1 - December 31

Traci Purifoy Page I December 28 - December 31

Teresa Randolph Substitute January 1 - December 31

Andrea Selander Permit January 1 - August 21

Shannon Simenson Volunteer January 1 - June 5 (Deceased)

Charles Sjogren Page I January 1 - December 31

Roosevelt Stewart Permit January 1 - July 11

William Townsend Page I January 1 - December 31

Alan Vande Kop Page I January 1 - December 31

Ronald Weis Substitute January 1 - December 31

June Whimper Permit September 26 - October 29

Terence Winstead Page I January 1 - December 31

Margaret Woodling Page I January 1 - September 8 Page II September 8 - December 31

Barbara Wuornos Page I, .5 November 19 - December 31

-161- SHELVING DEPARTMENT

Staff- Activities----~ 1992

Anne Adams

Classes, Workshops

Working with Difficult Teams I & II

Ruth Lindberg

Classes, Workshops

Working with Difficult Teams I & II

Tracy Brown

Classes, Worksho~

Working with Difficult Teams I & II

Manzie DiAngelis

Classes, Workshops

Introduction to Word Perfect 5.1

-162- TECHNICAL SERVICES Annual Report

1992

Technical Services broke records in 1992 for titles cataloged and items added to the collections, reflecting the benefit of two-year subscription renewals.

The individual department reports reflect the scope and variety of activities and projects. Of note are archiving of acquisitions records, automated spine label production, encapsulation capability, and efforts to reduce motion injuries. On the discouraging side were delays in the implementation of holdings and pieces software and the barcode adhesive problems.

Participation on the Neighborhood Revitalization Program Transition Funds Committee offered a broad view of City issues and needs.

We contracted with Marcive for retrospective GPO records to include in the online catalog. We also sought a Marcive bid to supply current cataloging for GPO materials. Marcive was chosen because we are able to receive records which correspond to our selective depository collection.

Specifications for a primary supplier of uncataloged books were revised to solicit bids for variable discounts according to quantities ordered. The bid from Baker and Taylor was accepted.

Several discussions were held to determine how videos could be circulated from the Circulation Department. Space at the Film/Video desk has become a major problem for continuing the current service.

A plan for barcoding mass market paperbacks was developed for implementation in 1993 in order to improve availability of these materials and impose fines on adult items in 1994. An automated voice notification system will reduce postage and staff time for holds availability notices. An online touchtone book renewal system will reduce staff time providing telephone renewal service. These recently available features for MAX will allow staff to redirect the time to barcoding paperbacks.

Perhaps the most far-reaching topic of many discussions during the year was the Internet, from MELSA to MINITEX to LITA and on and on. Networked information is a technical reality. The public library stake is becoming clearer and planning efforts are undeiway on many fronts to provide patron access to selected services available through the Internet.

The Technical Services contribution to services appreciated by the public is possible only with the energy and dedication of the staff. My thanks to each of them.

Respectfully Submitted,

Marsha Fralick Chief of Technical Services

-163- TECHNICAL SERVICES

Activities 1992

Committees MEI.SA Automation Commitee MEI.SA Bibliographic Access Committee MINITEX/LDS Joint Standards Task Force Minnesota Citizens Online MLA/TSS - Technical Setvices Excellence NRP Transition Funds Committee Llbrary Networking Group

Meetings and Workshops Technology in the Public Sector January 15-16 American Llbrary Association January 25-27 Geac Users Group January 24 Preventing Sexual Harassment May 18, June 9 Americans with Disabilities Act August 19, September 1 Geac Llbrary Customer Focus Group September 10-11 Loading GPO Tapes September 12 Llbrary and Information Technology Association September 13-16 Authority Management in an Online Environment September 22 Conducting ADA Intetviews September 23 Minnesota Llbrary Association October 7-9 Cultural Diversity November 4

-164- Memberships American Librru:y Association Librru:y and Information Technology Association Association of Librru:y Collections and Technical Services Minnesota Librru:y Association

Presentations Friends of MPLIC tour guides

Offices Secretru:y/Treasurer Geac Users Group

-165- TECHNICAL SERVICES

PERMANENT STAFF (FTE'S) 1992

1990 1991 1992

CHIEF OF TECHNICAL SERVICES 1 1 1

ACQUISITIONS DEPARTMENT

SupeIVisor 1 1 1

Order Clerk 1 1 1 Serials Clerk 1 1 1 Library Aide II 1 1 1 Clerk Typist II 1 1 1 Library Aide I 5 5 5 Clerk I 1 _1 _1

DEPARTMENT TOTAL 11 11 11

CATALOG DEPARTMENT

Department Head 1 1 1

Librarian II 2 3 3 Library Assistant I 1 1 1 Bibliographic Control Clerk 1 1 1 Library Aide II 8 8 7 Clerk Typist I 1 1 Library Aide I 3.5* 3.5* 3

DEPARTMENT TOTAL 18.5 17.5 16

*.5 MAX barcoding

ELECTRONIC DATA PROCESSING DEPARTMENT

Department Head 1 1 1

Programmer/Analyst 1 1 1 Computer Operator III 1 1 1 Computer Operator II 2 2 2 Systems Analyst/Programmer II 1 1 1 Computer Technician 1 _1

DEPARTMENT TOTAL: 6 7 7

-166- 1990 1991 1992

CIRCULATION DEPARTMENT

Supervisor 1 1 1

Circulation Department Clerk 1 1 1 Library Aide II 1 1 1 Library Aide I-full time 10 10 10 Library Aide I-Permanent part-time 3 3 3

DEPARTMENT TOTAL: 16 16 16

PREPARATIONS DEPARTMENT

Supervisor 1 1 1

Bookbinder 1 1 1 Bindecy Worker II 2 2 2 Book Preparations Aide 1 1 1 Bindecy/Processing Aide 5 5 6

DEPARTMENT TOTAL: 10 10 11

TOTAL TECHNICAL SERVICES STAFF 62.5 62.5 62

-167- ACQUISITIONS DEPARTMENT

ANNUAL REPORT 1992

1992 was highlighted by several significant developments.

In February David Salmon demonstrated to the staff at Linden Hills Community Library the procedures for check-in and claiming of periodicals in the Geac Acquisition System. This was an experiment to see if the potential benefits of on-line check-in balanced the staff time involved. By year end the experiment had been expanded to four more libraries (SE, WN, FR, HO). A full evaluation has not yet been made but we hope to continue this training project in 1993.

As a related development, in August, in order to better utilize the potential benefits of local site check-in ACQ asked EDP to produce reports of late or missing material weekly instead of monthly.

In April ACQ and EDP undertook the arduous but necessary task of archiving monograph order and invoice records for the period 1986-1989. The procedure took about three times as long as anticipated primarily because of inadequate documentation and complications caused by our large database.

In October the Library Board approved the staff recommendation that we accept the bid from Baker & Taylor for the supplying of books to the Library. The discounts which will be in effect in 1993/94 are variable depending on quantities ordered.

A new Library Board Policy went into effect in October which relieved ACQ of the duty of rece1vmg and processing gifts to the Library from the general public. Now gifts of materials are handled by the Friends of the Library.

In November Beverly Marden completed two projects: first, she prepared a chart of ACQ job duties showing the individual who normally performed the task and the back-up responsibilities; second, she organized a Technical Services committee to perform the first complete revision of ACQ Dept. forms since their creation in 1986.

Finally, annual staff performance appraisals were initiated in ACQ in 1992. By year end eight staff members had received an evaluation of their current job performance and an outline of mutually agreed upon goals for the coming year. Generally speaking, everyone has received a good evaluation which reflects my personal admiration for the fine work being done by the staff of the Acquisitions Department.

Respectfully submitted, /,,#~~ Robert N. Thompson Supervisor, Acquisitions

-168- ACQIJ ISITIONS DEPARTMENT

Staff Complement 1992

Robert N. Thompson Supervisor, Acquisitions January - December 31

Iva Anderson Library Aide I (.5) January - December 31

Lynn Benson Clerk-Typist II January 1 - December 31

Thomas Brown Clerk I January 1 - December 31

Saba Hable Library Aide I ( .5) January l - August 17

Sheryl Joines Library Aide January l - December 31

Michaelynn McCarron Library Aide I (.5) January l - December 31 (Full-time from August 31)

Beverly Marden Order Clerk January l - December 31

Annette Meyer Library Aide I January 1 - December 31

Aurelia Murray Library Aide January - December 31

David Salmon Order Clerk January 1 - December 31

Margaret San Roman Library Aide I ( .5) January 1 - December 31

Daniel Wiig Library Aide II January 1 - December 31

-169- ACQUISITIONS DEPARTMENT

STATISTICAL ADDENDA SERIALS SUBSCRIPTIONS 1992

I Central Library Services

Department Continuations Periodicals Total

Art/ Music/ Films 172 293 465 Business 2,473 370 2,843 Children's 23 72 95 Government Documents 112 19 131 History 874 561 1,435 Literature 226 280 506 Popular Library 4 4 Sociology 446 467 913 Special Collections 17 35 52 Technology 369 594 963 Unallocated 36 3 39

Total 4,752 2,694 7,446

II Community Library Services

Agency

EL 122 171 293 FR 71 90 161 HO 64 88 152 LH 51 121 172 NE 94 123 217 NK 98 138 236 NR 151 180 331 PB 30 38 68 RO 83 122 205 SE 88 122 21() SU 65 85 150 WA 135 189 324 WN 151 179 330 WP 53 86 139 Unallocated 6 18 24 Microform 23 23

Total 1,285 1,750 3,035

-170- III Miscellaneous Department

Department Continuations Periodicals Total

Acquisitions 27 14 41 Assoc. Director 8 8 16 Catalog 7 4 11 Chief Tech. Svcs. 2 5 7 Circulation 6 6 Director 32 40 72 Electron. Data Process. 8 8 Interlibrary Loan 1 1 2 Inform I 1 Municipal Inform. Lib. 45 37 82 Pub. Relations Off. 1 6 7 Trustees 16 16

Total 145 124 269

Ecol 23 54 77

MPLIC TOTALS 6,205 4,622 10,827

-171- ACQlJISITIONS DEPARTMENT

POOLED TRlJST FUND ACCOUNT 1992

ACCOUNT OPENING BUDGET SPENT

Art/Music $ 3,233.09 $2,682.07

Business 1,278.92 742.70

Gov Docs 1,731.16 1,506.31

Children's 1,469.79 1,208.70

History 708.00 283.28

Literature 3,924.79 3,008.72

Sociology 1,601.53 1,451.90

Special Collections 54.14 40.00

Tech/ Science 10,801.49 8,627.62

Unallocated 8,620.76 8,720.75

Total $33,423.67 $28,272.05

Com Libs $30,474.00 $27,627.73

TOTAL $63,897.67 $55,899.78

-172- ACQUISITIONS DEPARTMENT

TRUST AND GIFT FUND ALLOCATIONS 1992

PART I - Trust Funds Allocation*

Atkinson History $1,038.14 Bommelman Central Library 1,736.39 Correll Central Library 1,247.47 Countryman Central Library 150.29 Daunt History 299.16 Fraser Children's 1,513.09 Fraser Literature 756.55 Fraser Music 756.54 Friends Central Library 731.01 Friends Endowment Business/ Children's/ History 818.26 Gale History 102.99 Grabow Central Library 420.23 Hardaway Large Print 11,425.00 Heaton Central Library 376.84 Hinderer Art/ Music/ Films 424.79 Human Relations Central Library 593.58 Johnson Central Library 382.64 Jordan Central Library 3,591.82 Lee Central Library 389.33 19th Century Collection Special Collections 302.71 Oberhoffer Art/ Music/ Films 860.95 Oerting Art/ Music/ Films 343.02 Olson Central Library 970.27 Patent Technology/ Science 4,735.39 Pillsbury Central Library 10,988.75 Raible Technology/ Science 349.99 A. Reed Central Library 19,805.05 Shannon Memorial History/ Sociology 412.24 George T. Walker Technology/ Science 1,237.08 T.B. Walker Art/ Music/ Films 221.53 Walker- Hudson Central Library 23,833.06 Williams, Cedric Literature 423.48 Williams Central Library 2,213.03 Williams Community Libraries 2,213.04

$102,892.43

*The allocation for each fund is the amount of distributed income from the invested principal plus the unexpended balance from 1991. Distributed income from the combined trust funds for the acquisitions of materials in 1992 totaled $58,570.00.

-173- PART II Library Trustee Funds Received in 1992 for expenditures through the Acquisitions Department Amount

Afro-Centric Public School Academy $ 50.00

Anonymous 100.00

In Memory of Neil Berg 30.00 By Avis Johnson

In Memory of Joe Berger 235.00 By David and Constance Balcom Russell C. Johnston Hanako Tajima

In Memory of Bob Braeden 25.00 By Scott and Terri Smith

Bulimics/ Anorexics Anonymous 80.00

In Memory of Dorothy Burke 110.00 By Donna M. Bonn Mildren Gershone Zella Shannon

Jeffrey Mand Julie P. Burrows 23.00

Central Rappahannock Regional Library 5.00

Barbara Davis 100.00

Beth and Mark Doty 10.00

In Memory of Jack Duffy 25.00 By Gretchen N anson

F. E. Eberspacher 5.00

A Fine Romance 50.00

In Memory of Virginia Fitzsimons 25.00 By Minneapolis Public Library Staff Association

Fraternal Order of Eagles 300.00

Friends of MPL 546.00

Nancy Hamlett 5.00

-174- PART II - Library Trustee Funds - continued Amount

In Memory of Elizabeth Griebenow By Minneapolis Music Teachers Forum 25.00

Eleigh J ohos 5.00

In Memory of Sam H. Kaufman 10.00 By Margaret R. Hunegs

In Memory of Robert Mc Gandy, MD 40.00 By Mary Dow Ryerse, Allen and Davis Gooch

Ij ain Meltzer 100.00

Minnepolis Chapter, Sons of the American Revolution 100.00

Minneapolis Children's Medical Center 25.00

Charles Moore 300.00

National Education Corporation 20.00

Elmer Nelson 10.00

Newman F. Nies 10.00

Overeaters Anonymous 56.00

In Memory of Margaret Pfeifer 25.00 By Minneapolis Public Library Staff Association

Mrs. Phyllis S. Poehler 5,000.00

Gary Rahbain 2.00

In Memory of' Verna Simon and Loretta Schlichta 50.00 By Minneapolis Music Teachers Forum

Sit Investment Associates Foundation 1,000.00

John and Audrey Westberg 100.00

In Memory of Imelda Wilhelm 25.00 By Minneapolis Public Library Staff Association

York A venue Art Fair 110.00

-175- ACQUISITIONS DEPARTMENT

GIFTS RECEIVED 1992

GENERAL STAR TRIBUNE TOTAL PUBLIC BOOKS 4,369 642 5,011

CASSETTES 153 153

COMPACT DISCS 82 82

MAGAZINES 1,817 1,817

PAPERBACKS 11,823 31 11,854

PHONODISCS 241 241

SHEET MUSIC 210 210

SOFTWARE 4 4

VIDEOCASSETTES 47 47

MISCELLANEOUS 104 104

TOTAL 18,850 673 19,523

-176- ACQUISIDONS DEPARTMENT

MATERIALS BUDGET FINAL REPORT SUMMARY 1992

BOOKS CONTINUATIONS PERIODICALS TOTALS BUDGET AMTX % BUDGT AMTX "' BUDGT AMT.X % BUDGT AMT.X "' CNTRL 488,221 469,916 96.3 352,470 382,748 108.6 42,000 44,592 106.2 882,691 897,256 101.7 CLS 611,366 618,890 101.2 113,475 126,476 111.5 6,000 6,773 112.9 730,841 752,139 102.9 MISC 146,000 139,333 95.4 20,921 14,284 68.3 2,000 2,382 119.1 168,921 155,999 92.4

TOTAL 1,245,587 1,228,139 98.6 486,866 523,508 107.5 50,000 53,747 107.5 1,782,453 1,805,394* 101.3 .....I -..J -..J I ECOL 9,617 7,560 78.6 6,100 6,407 105.0 351 15,717 14,318 91.1

1992 I.SCA 32,312 16,272

1991 I.SCA 9,229 9,297

*L. Dahlen authorized over expenditure of $20,000. ACQUISITIONS DEPARTMENT

MATERIALS BUDGET CENTRAL LIBRARY 1992

BOOKS CONTINUATIONS MAGAZINES TOTAL

DEPARTMENT BUDGET SPENT BUDGET SPENT BUDGET SPENT BUDGET SPENT Art/Mus/Film 75,370 70,214 17,300 18,804 5,614 92,670 94,632 Business 51,000 51,957 148,200 152,025 7,314 199,200 211,296 Children's 32,900 31,946 2,500 1,863 323 35,400 34,132 Gov.Docs: 11,000 8,005 23,020 31,623 728 34,020 40,356 Histo:ry 42,540 41,007 32,000 34,165 18,403 14,540 93,515 ....I -.J Llterature 60,750 59,213 29,600 31,780 3,399 90,350 94,392 00 I Pop.Llb. 45,000 41,906 500 685 45,500 42,592 Sociology 69,376 66,438 23,800 26,894 2,806 93,176 96,138 Spec.Coll 2,500 2,555 1,850 1,851 627 4,350 5,033 Technology 82,785 80,239 45,700 48,293 5,379 128,485 133,911 Unallocated 15,000 16,434 28,000 34,763 42,000 85,000 51,198 LSCA 16,156 16,272 16,156 16,272

TOTAL* $504,377 $486,186 $352,470 $382,746 $42,000 $44,593 $898,847 $913,527

*Totals may vary due to rounding ACQUISTIONS DEPARTMENT

MATERIALS BUDGET COMMUNITY LIBRARY 1992

BOOKS CONTINUATIONS MAGAZINES TOTAL

DEPARTMENT BUDGET SPENT BUDGET SPENT BUDGET SPENT BUDGET SPENT Com. Lfbraiy Off. 11,515 12,650 6,200 6,681 86 17,715 19,417 Media 10,600 8,929 10,600 8,929 Paperbacks-Juv 48,000 48,256 48,000 48,256 Booking Ahead 26,300 25,302 26,300 25,302 Reference-Adult 13,169 9,474 93,515 105,915 106,744 115,389 ....I Current-Adult 190,893 204,744 190,893 204,744 -c-.J Composite-Adult 54,845 53,531 54,845 53,531 I Disc/Tape-Juv 8,400 7,468 8,400 7,468 Replacements-Juv 49,240 47,543 49,240 47,543 Current-Juv 148,299 151,460 148,299 151,460 Replacements-Adult 26,855 26,723 13,700 13,880 40,555 40,603 Disc/Tape-Adult 23,250 22,811 23,250 22,811 COM Periodicals 6,000 6,687 6,000 6,687 LSCA 92 16,040 161040 LSCA 91 9,229 9,297 9,229 9,297

TOTAL $636,635 $628,188 $ 113,475 $126,476 $6,000 $6,773 $ 756,110 $761,437 ACQUISITIONS DEPARTMENT

MISCELLANEOUS BUDGET CENTRAL LIBRARY 1992

BOOKS CONTINUATIONS MAGAZINES TOTAL DEPARTMENT BUDGET SPENT BUDGET SPENT BUDGET SPENT BUDGET SPENT Acquisitions $140,100 $136,131 $6,300 $3,648 $652 $146,400 $140,431 Assoc.Director 650 322 1,700 814 59 2,350 1,195 Catalog 500 561 1,140 888 1,640 1,449 Circulation 50 10 1,050 825 1,100 835 Chief, Tech.Seiv. 100 86 250 120 11 350 217 Director's Office 1,000 74 3,125 2,710 209 4,125 2,993 .....I EDP 150 46 112 150 158 00 0 I ILL 150 220 219 370 219 MIL 1,000 1,205 4,130 3,902 365 5,130 5,472 Miscellaneous 2,000 2,000 0 Personnel Office 250 83 250 83 PRO 50 95 115 187 145 302 Replacement 787 787 Shipping Adj. 2,000 815 2,000 815 Trustees 2,911 1,043 2,911 -- 1,043

SUBTOTAL $146,000 $139,333 $20,921 $14,284 $2,000 $2,382 $168,921 $155,999 ECOL 9,617 7,560 6,100 6,407 351 15,717 14,318 TOTAL $155,617 $146,893 $27,021 $20,691 $2,000 $2,733 $184,638 $170,317 CATALOG DEPARTMENT Annual Report

1992

Operationally, 1992 was a very smooth and stable year as compared with those of the recent past. This stability made it possible to effectively deal with the increased amount of new materials acquired by the Library. With a complete staff for most of the year, the department was able to catalog a record number of 27,258 new titles. A milestone was reached in June with the addition of the two millionth volume to MPLIC's book collection.

In spite of the heavy flow of new materials, the department was able to begin the long overdue project of identifying bibliographic records which contained unbarcoded Central Library item records. Geac software was used to scan the first 340,000 records of the bibliographic database to locate unbarcoded item records. This range corresponds roughly to the number of records contained in the COM catalog which served as the basis for the online database. As the reports were generated, the stacks were checked to see if the items were extant. If found, they were brought to the Catalog Dept. for linking. If not, the item record and, as required, the bibliographic record were withdrawn. Statistical evidence of this project can be seen in the large number of Central Library items and titles that were withdrawn in 1992. This project continues into 1993 when the emphasis will be on Dewey titles added during the 1986/87 OCLC retrospective conversion project.

An ongoing problem encountered at the Central Library involved barcodes attached to vinyl containers (i.e. phonodisc, phonotape, and computer software containers). The barcodes had become very sticky and were literally sliding off the containers. Upon closer investigation it became clear that only barcodes within a specific range of item numbers exhibited this problem. Review of order confirmation documents revealed that the barcode vendor had switched adhesives on several shipments of item barcodes. When the vendor was contacted, she acknowledged an awareness of the problem and offered to replace the barcodes. Rather than replace the defective barcodes with new ones with different items numbers ( a project which would have required extensive online activity and the resulting loss of historical circulation data) it was decided to identify the defective barcodes and have them regenerated. A circulation extract run across the range of barcodes with the incorrect adhesive yielded 8,212 Central Library barcodes affixed to vinyl containers. A floppy disk containing the barcode numbers was sent to the vendor, who was able to regenerate the barcodes with the correct adhesive. Beginning in 1993, members of the Catalog Dept. will begin retrieving the items with the defective barcodes and will replace them with the new ones.

At the request of Betsy Williams, Pop Library Coordinator, the Catalog Dept. undertook a project to clean up holdings data for the Pop Library. Books are assigned to the Pop Library for one year and then are either transferred to a subject department or withdrawn. A circulation extract run July 30th produced a list of 1,318 books (15.1% of the collection) that hadn't circulated since January 1, 1992. Most of these books had zero circulation counts indicating that they probably disappeared during the period when Central materials were being barcoded, but didn't circulate via MAX. Most of these books were summarily withdrawn. Those with multiple circulation counts were searched in the stacks. Some books were found that had been improperly transferred to the subject departments. Books that weren't located were withdrawn.

-181- Another project the Catalog Dept. undertook in 1992 was the identification and clearing of Central Library items that had a circulation status of "overdue-in transit". The "in transit" status is automatically assigned by MAX when an item is discharged at an agency other than its home agency. When the item reaches its home agency, it is discharged again to remove this status. After four days the item becomes "overdue-in transit" if it is not re-discharged. Due to the large number of Central items with this status (2970, to be exact), it was suspected that many had been reshelved without being re-discharged. On November 12th, Randy Erickson in EDP generated a report of Central items that had been overdue-in transit since July 1, 1992. The report was taken to the shelves to search for the items. 2027 items (68.2% of those reported) were found on the shelves. Guri Belgum then took the reports to the Circulation Dept. where she discharged the found items--clearing their erroneous circulation status.

The final special project accomplished in 1992 dealt with new material types for talking books. Dan Teisberg, Community Libraries Book Selection Librarian, requested new material types for talking books so that more specific circulation statistics could be gathered for this popular and ever-growing collection. After Al Lamden created the new material types, an extract was run to identify existing talking books in both the Literature Dept. and Community Library collections. This was accomplished by searching on the book locations L TALK and NR TALK. The printed reports were given to Guri Belgum, who retrieved the items in the bibliographic database and updated their existing material types to the new forms.

One operational change that transpired during 1992 was the transfer of label production from the Catalog Dept. to the Processing Dept. The retirement of the Catalog Dept's Clerk Typist I provided an opportunity to review current label production procedures. After much consideration, it was decided to automate the process and transfer it to the Processing Dept. Label-producing software from Vernon Library Supplies, Inc. was tested and found to meet MPLIC's needs. A personal computer was acquired for the Processing Dept. along with a printer that is designed to meet the special needs of label production.

As can be seen, this was a very busy and productive year for the Catalog Dept. and it is to the credit and hard work of the staff that so much was accomplished. I would also like to note the retirement of two long-time staff members, Muriel Barrie, Library Aide I, and Dorothy Lind, Clerk Typist I, whose combined service to the Library totalled nearly 70 years! I know I echo the sentiments of the department when I thank them for their years of service and wish them well in their retirement.

_~espectf~ \m.ittued,(i/ r) ') Ua~. -~-\, . cJ.,A~/'-A. ._"---- ...... _ \\"' \ ...... David J. Klaibe Catalog Dept. He

-182,- CATALOG DEPARTMENT Staff Complement

1992

David Klaiber Librarian IV January 1 - December 31

Darryl Barrett Librarian II January 1 - December 31

Scott Markham Librarian II January 1 - December 31

Terry Stokke Librarian II January 1 - December 26

Diane Tvedt Library Assistant I January 1 - December 31

Betty Bauer Bibliographic Control Clerk January 1 - December 31

Violet Carpenter Library Aide II January 1 - December 31

Phyllis Gretson Library Aide II January 1 - December 31

Pat Hengemuhle Library Aide II January 1 - December 31

Jay Holtzapple Library Aide II January 1 - December 31

Lisa Polee Library Aide II January 1 - December 31

Julia Sedlak Library Aide II January 1 - December 31

Georgianna Tiggas Library Aide II January 1 - December 31

Dorothy Lind Clerk Typist I January 1 - July 17

Muriel Barrie Library Aide I January 1 - September 30

Guri Belgum Library Aide I January 1 - June 20 (MAX.5) November 20 - December 31

Gloria Hirt Library Aide I January 1 - December 31

Joanne Van Hale Library Aide I January 1 - December 31

-183- CATALOO DEPARTMENT Departmental Statistics

1992

CATALOOINO STATISTICS 1992 (Titles) 1991 (Titles) Change

New titles 27,259 23,687 15.1% Retrospective conversion 694 2,637 (73.7%) Original cataloging 1,606 1,088 47.6% Records enhanced 142 160 ( 11.3%) Titles withdrawn 10,433 3,827 172.6%

TRANSFERS 1992 (Volumes) 1991 (Volumes)

CIRC to REF 233 167 39.5% REF to CIRC 937 599 56.4% Inter-departmental 327 373 (12.3%) Pop Library 1,887 NIA

BOUND PERIODICALS 1992 (Titles) 1991 (Titles)

1,889 1,985 (4.8%)

PERIODICAL LIST UPDATES 1992 (Titles) 1991 (Titles)

Additions 359 310 15.8% Changes 2,476 3,145 (21.3%) Deletions 234 156 50.0% Cross-references 157 NIA

BARCODED WITHDRAWALS 1992 (Volumes) 1991 (Volumes)

56,549 44,540 27.0%

-184- CATALOG DEPARTMENT Staff Activities

1992

David Klaiber

Memberships American Library Association --Association for Library Collections and Technical Services --Library and Information Technology Association Music Library Association

Committees MPLIC Preseivation Committee

Presentations

METRONET "Online Catalog Smorgasboard", St. Paul, February 21 "Database of the Week", Integrated Information Center, University of Minnesota, October 23

Classes, workshops

Geac 9000 Authority Control Workshop, Markham, Ont., April 8-10 MINITEX Workshop on Authority Management in an Online Environment, September 22

Darryl Barrett

Memberships

American Library Association --Association of College and Research Libraries Art Libraries Society of North America (ARLIS) Art Libraries Society of North America. Twin Cities Chapter Music Library Association

Conferences, meetings

ALA Annual Conference, San Francisco, CA, June 25-July 2

-185- Scott Markham

Memberships

American Library Association --Association for Library Collections and Technical Services --Public Library Association --Social Responsibilities Round Table --Gay and Lesbian Task Force

Minnesota Library Association --Technical Services Division --Social Responsibilities Round Table

Committees

MINITEX Serials Working Group MPLIC Pride Festival Committee

Classes, workshops

Minnesota Library Assn. Uniform Title Workshop, September 11

Teny Stokke

Memberships

American Library Association American Society for Information Science Minnesota Library Association MPLIC Staff Association Beta Phi Mu. Alpha Rho Chapter

Committees

MPLIC Staff Association. Chair, Membership Committee Co-chair, MPLIC 1992 Charitable Campaign

Classes, workshops

Minnesota Library Assn. Uniform Title Workshop, September 11

Muriel Barrie

Classes, workshops

Motivation & the Telephone, September 9

-186- Llsa Polee

Classes, workshops

Introduction to DOS, May 13

Julie Sedlak.

Committees

Chair, Staff Suggestion Task Force to develop Employee Suggestion Committee, January-April Chair, Staff Suggestion Committee, April-

Classes, workshops

MPLIC Parent Study Group Introduction to Personal Computers, May 11

Joanne Van Hale

Classes, workshops

Introduction to Personal Computers, June 2

-187- CIRCUIATION DEPARTMENT Annual Report

1992

1992 started off with a mixed reception from our patrons.

On the plus side, the collecting of pre-MAX liabilities contained in our Alert file was discontinued as of February 3rd. This policy shift acknowledged the stairs perception that the negative PR from our collection efforts far outweighed the potential for revenue. Staff make one last attempt to remind patrons of pre-online overdue materials, then discard the bills. Only non-MAX special permit bills, Non Sufficient Funds letters and accounts referred to the City Attorney are on active status. The Alert File cabinets were moved into the workroom and the extra space allowed us to start presorting books for the Shelving Department.

The other side of the story was the decision to lower to $7 .00 the amount of liability that patrons could carry on their records before their borrowing privileges were suspended. While this change did produce an increase in fine collection revenue, it also increased the frequency of old transactions being questioned by patrons since we do not send notices for fines. "Sure I remember checking those books out in June of 1987 and yes I did bring them back late. Thank you ever so much for bringing that to my attention." Not!

In the area of staff development, two major attempts were made to reduce the mental and physical stress levels of the department.

The entire Circulation Department attended an all-day Team Building workshop with consultants Rod Thomas and Pat Peterson. The goals were to improve communication within the department, more clearly define the department's goals and objectives, and to develop a Circulation Department code of conduct. Prior to the workshop, interviews were held with all Circulation staff members and their responses were used to form the agenda of the July 24th meeting at the Convention Center. A follow up meeting was held with library Director Susan Goldberg Kent, Personnel Officer Barbara Hoosman, Chief of Technical Services Marsha Fralick, and Circulation Supervisor Al Lamden to recommend changes and to discuss how the administration could support this process. From staff suggestions came changes in design of the daily schedule. The morning four-hour shift was broken up into two-segments, duties were redefined to reflect current department needs and the entire schedule was made larger for better readability. In 1993 we plan to move beyond the mere cosmetic fixes and implement major changes such as the development of performance expectations and then evaluations for all titles in the department.

In May, Marcia Sitz who is a Registered Occupational Therapist and Certified Hand Therapist from the Sister Kenny Institute Hand Rehabilitation Services and Work. Injury Program presented three classes on injury prevention. Staff were taught how to minimize force and repetition, better posture and flexioility exercises. To reduce cumulative trauma development, physical modifications of the department included raising the monitors closer to eye level, wrist rests for all keyboards, signage requesting that patrons present materials bar code side up, and anti-fatigue mats at the returns counter.

-188- The hope that technology could and would make our lives easier was evident in two new pieces of equipment. Our old Geac terminals were upgraded with the new Wyse terminals which have several new function keys designed to cut down on typing and repetitive motion and an automatic screen blanking feature. They are wired into a controller instead of the old daisy chain linkup for better efficiency. The new terminals at the charge stations interfered with the tattle tape system, so those terminals had to be enclosed with a metal shield and the tattle tape units recalibrated.

We are also experimenting with a new bar code scanner at one of the charge stations. Unlike the bar code wands, where material often had to be picked up and held at a angle, the new Symbol LS 2000 is mounted in a stand which is inset into the counter. This arrangement is supposed to reduce the physical effort by allowing staff to slide materials under the scanner instead of picking each item up. While the scanner has reduced some staff members complaints of pain in their wrists, the physical relationship of the scanner to the tattletape pillar and the MAX terminal has produced a new problem of pain in the neck and shoulder. This pain appears to be caused by the unnatural twisting motion staff goes through while operating the scanner, the MAX terminal and interacting with the patron. The search goes on. In 1993, the combination of the Americans With Disabilities Act and the review of the entire entryway by the What's Next Committee may enable us to make some major modifications to the physical layout for the ease of both staff and patrons.

1992 saw the normal number of personnel changes, but concern remains for the number of transfers due to the physical demands of the job. Llbrary Aide I Miriam Gunnarson retired after 22 years of seIVice to the Circulation Department. Her dedicated, conscientious devotion to duty was hard to replace.

1993 began on an extremely sad note with the sudden death of Circulation SupeIVisor Alan Lamden on January 8th, 1993. Al had led this department for over five years through the pain and agony of going online, the incredible increases in circulation, and the demands on both staff and equipment. Al had the wonderful ability to explain the most technical, theoretical, nitpicking elements of Circulation rules and Max procedures with humor and style. His calm and collected approach to the grumpiest patron and the most harried staff member will be greatly missed.

Respectfully Submitted,

Michael McClellan Acting SupeIVisor, Circulation

-189- CIRCULATION DEPARTMENT

Central Librazy Circulation Statistics 1992

1992 1991 Gain/Loss Days Open 303 287 16 (+) Gate Count 916,853 862,954 53,899 (+) Adult Charge Transactions 903,758 857,024 46,734 (+) Juvenile Charge Transacti~ns 153,221 140,140 13,081 (+) Total Charge Transactions 1,056,979 997,164 59,815 (+)

Estimated Value of Items2Lost in Circulation System-Wide: 1992 1991 $385,863 $413,385 27,522 (-)

REGISTRATION STATISTICS: 1992 1991 Free Cards 28,599 31,105 2,506 (-) Paid Cards 7 8 1 (-) Deposit Cards 12 9 3 (+) Total MPLIC Applications 28,618 31,122 2,504 (-) MELSA Applications 7,740 7,349 391 (+) Total Applications 36,358 38,471 2,113 (-)

1. Includes ILL and video charges. Excluded are 16 mm films, film strips, and slides. 2. Value of items which became long ( six months) overdue during 1992.

-190- CIRCULATION DEPARTMENT

Staff Compliment 1992

Alan Lamden Supervisor, Circulation January 1 - December 31

Barbara Croft Circulation Department Clerk January 1 - December 31

LeRoy Pulles Library Aide II January 1 - December 31

Theresa Baker Library Aide I January 1 - November 7

Guri Liv Belgurn Library Aide I June 22 - July 18

Emilia Bernat Library Aide I April 6 - May 8

Harold Booker Library Aide I January 1 - December 31

Andrea Grundner Library Aide I January 1 - December 31

Miriam Gunnarson Library Aide I January 1 - July 24

Mary MacLean Llbrruy Aide I January 1 - December 31

Doug Mruz Library Aide I January 1 - December 31

Lorraine Nietz Library Aide I January 1 - December 31

Olaseinde Ogunrinde Library Aide I January 1 - December 31

Lila Shurson Library Aide I January 1 - April 6

Loretta Walsh Library Aide I January 1 - December 31

Iva Anderson Librruy Aide I (.5) January 1 - December 31

Mulugeta Araya Library Aide I ( .5) September 21 - December 31

Guri Liv Belgurn Llbrruy Aide I ( .5) January 1 - June 19

Emilia Bernat Library Aide I ( .5) May 11 - December 31

Charles Bryant Library Aide I (.5) September 22 - December 31

Ruth Martin Library Aide I ( .5) January 1 - February 28

Michaelynn Mccarron Library Aide I ( .5) January 1 - August 28

Anne Ofstedahl Library Aide I (.5) July 13 - December 31

Janelle Pankow Library Aide I (.5) August 17 - December 31

Janet Tasky Library Aide I ( .5) January 1 - December 31

Jacqueline Wade Library Aide I ( .5) January 1 - December 31

-191- Peg Johnson Library Aide I (.5) (Temporary) January 1 - December 31 Peter Rosenthal Library Aide I (.5) {Temporary) January 1 - December 31

Wai Lin Wong Library Aide I (.5) (Temporary) January 1 - December 31

Rebecca Wood Library Aide I (.5) {Temporary) April 2 - December 31

-192- ELECTRONIC DATA PROCESSING DEPARTMENT Annual Report

1992

There were many notable EDP successes -and a few disappointments during 1992. It was a year that saw operational routines stabilize while technical support activities grew at a bewildering pace. The fact that there were fewer personnel changes than usual gave us an opportunity to examine what we are doing, how we can do it better, and where we should be going.

We began the year optimistically, believing that the new Geac "Holdings and Piece Manage­ ment" software would bring significant functional and operational improvements. Geac experienced major difficulties with the project development and delayed the general release of the software until the end of the year. As we continue testing the latest software revisions into 1993, there are a number of issues we must resolve before conversion will be possible. The HPM delay has also backed up the introduction of Name and Subject Authorities for the online catalog. Having attended the Authorities training workshop in April, this delay was also a disappointment. It was remarkable, however, that hardware and software downtime remained at 1991 's surprisingly low 0.6%. One change from last year was that software problems represented a larger share of the downtime, about 50%. Geac's ability to keep unscheduled downtime to a minimum has been a direct benefit to our users and staff. One operations "first" this year was the successful execution of Acquisitions Archiving in April. This infrequent but necessary operation freed a significant amount of disk space, but took more than a week to complete.

It was during 1991 that we substantially completed the project to move to the Geac 9000 and expand to nearly 300 terminals. Two steps remained. In March we replaced the old-style Geac terminals in the Circulation Department with new Wyse terminals and a terminal controller. In November and December, Roosevelt Community Library closed for 3-1/2 weeks to allow for the concrete cutting and installation of new electrical lines and cables, followed by the installation of new flooring and complete re-painting. Roosevelt reopened on December 9th with its new OPC terminals, thus completing the MAX expansion project.

System operations were stable and reliable during 1992. Joseph Marett began as a Computer Operator-II on January 6, filling the vacancy created by the promotion of Randy Erickson to Program/Analyst-I. The normally smooth operations were disrupted in April with the failure of a memory board. That single event was responsible for more than half of the hardware downtime during the year. March and April also saw several software failures in the Circulation and Acquisitions modules. Although brief, the software problems were just as disruptive to MPL staff, especially the EDP operators.

The EDP Technical Support Office saw its first full year in 1992 as a separate unit within EDP. Increased demand for user support, application development, hardware and software installations, and product research and evaluation kept Jeff Hotchkiss and Deo Sioco very busy. Jeff developed 9 new databases and spreadsheet applications, and trained users in their operation. Deo created an inventory system for all PC and Geac equipment in the MPL system.

Despite the budget crunch, staff requests for hardware and software increased over 1991 and virtually exploded in the area of the public access CDROM workstation. We installed 25 systems: 10 new staff PCs (and a varying number of printers and modems), 4 educational workstations at the Franklin Learning Center, and 11 public access CDROM workstations at

-193- Central and in the branches. This represented a 200% increase over the total number of new installations in 1991. In software, we installed 26 packages for staff PCs alone and 40 CD applications on the CD workstations.

The assistance that the Technical Support Office provides now reaches into every area of library service including the Friends of the Library and the offices of the Planetarium. In the microcomputer arena, the TSO supports 95 PC workstations, 15 CDROM drives, 22 modems and 67 printers. On the Geac system, there are 278 terminals (with wands and wand boxes for 80), and 36 printers. Although we have a maintenance contract for modems and terminal controllers, Deo Sioco's expertise in diagnostics and repair enables us to get users back online quickly, to reduce the equipment downtime, and to hold down total repair costs. The needs for PC software support expanded also. The TSO supports 35 distinct software packages, including spreadsheets, word processors, databases, communications, utilities, operating systems, CD ROM products, and miscellaneous programs. The growing popularity of Windows, UNIX, and OS/2 systems for specialized applications may increase the need for technical support still further in the years to come.

Respectfully submitted,

Terry R. Veth Head, EDP Department

-194- ELECTRONIC DATA PROCESSING DEPARTMENT

Staff Complement 1992

Norma Brown Computer Operator-III January 1 - December 31

Randen Erickson Programmer Analyst January 1 - December 31

Jeffrey Hotchkiss Systems Analyst/Programmer-II January 1 - December 31

Joseph Marett Computer Operator-II January 6 - December 31

Ahmed Omar Computer Operator-II January 1 - December 31

Deogracias Scioco Computer Technician January 1 - December 31

Terry Veth Librarian V, Dept. Head January 1 - December 31

-195- ELECTRONIC DATA PROCESSING DEPARTMENT

Staff Activities 1992

Teny R. Veth Memberships American Library Association Library and Information Technology Association

Awards Library Employee Award of Excellence, 1991, for implementation of Online Public Catalog expansion project.

Boards, Committees MPLIC "MOP" (MAX online users) Committee

aasses, Workshops Sexual Harassment Workshop, Feb. 25 Authorities Workshop (Geac) Toronto, Canada, April 8-10 Sexual Harassment Workshop for Supervisors, Aug.18 Americans with Disabilities Act Workshop for Managers (City of Mpls.) Aug. 19 Americans with Disabilities Act Training (MPL), Sept. 23

Meetings, Presentations Dennis Fazio, MRNet, Jan.22 Porta-structures and "E Libraries", May 14 Twin City Computer Network, discussions of OPC access, Sept. 2 Tour and discussion of MPL automation, Unisys employees, Sept. 16 Univ. of Minn. Integrated Information Center, Oct. 23

Norma I. Brown aasses, Workshops Sexual Harassment Workshop, Mar. 12 Online Catalog Training, Sept. 15

Randen Erickson Classes, Workshops Online Catalog Training, June 26

Jeffrey Hotchkiss Boards, Committees MPLIC MARS Committee (Consultant to) City MIS Library Personnel Automation Project Team

-196- Jeffrey Hotchkiss (continued) aasses, Workshops Sexual Harassment Workshop, April 9 "Online Exchange: Database Searching in Twin Cities Libraries", May 6 Networking Technology Seminar, May 11 Online Catalog Training, May 19 Inmagic Plus demonstation at St. Paul Public Library, June 25 Human Resources Information System demonstration, July 2 Paradox Introductory Training, Sept. 3 Newsbank CD running on network, demonstration, Nov. 12 Minitex CDROM Networking Seminar, Nov. 13

Meetings, Presentations Tutorial to History staff on Street Atlas in Windows, Sept. 11 System setup and batch execution to Gov't Docs staff, Oct. 2 Infotrac Upgrade, Sociology staff training

Ahmed Omar aasses. Workshops Sexual Harassment Workshop, April 20

Deogracias Sioco Memberships Institute of Electronics and Communication Engineers of the Philippines (IECEP)

aasses, Workshops Sexual Harassment Workshop, Jan. 30

-197- ELECTRONIC DATA PROCESSING DEPARTMENT Annual Report - Addenda

MAX SYSTEM DOWNTIME SUMMARY - 1992

Downtime Downtime Equipment or Software Hours Coefficient1 Total

JAN Dataproducts printer 32.5 0.1 3.25 Dataproducts printer 14.5 0.1 1.45

MAR Acquisitions software 1.5 1.0 1.5

APR Acquisitions software 2.1 1,0 2.1 Memory board 8.0 1.0 8.0 Acquisitions software 1.3 1.0 1. 3 Circulation software 3.8 1.0 3.8

JUNE Tape drive 1. 7 0.25 0.4

JULY Circulation software 2.5 1.0 2.5 Disk drive repl/ faulty drive 0 0 0 Circulation software 1.0 1.0 1.0 2 Disk drives replaced 0 0 0 Circulation software 1. 5 1.0 1. 5

OCT Disk drive & MUX replaced 0 0 0 Disk drive board 0 0 0

NOV Circulation software 1.0 1.0 1.0 Disk drive replaced 0 0 0

DEC Disk drive & cable maintenance 0 0 0

27. 8 hrs1

1Downtime hours are multiplied by the downtime coefficients specified in MPLIC's maintenance contract with GEAC.

2Downtime as a percentage of contractual maintenance hours equaled 0.6% (i.e., 27 .8 hrs / 4696.5 hrs X 100%).

-198- PREPARATIONS DEPARTMENT Annual Report

1992

During 1992, the Preparations Department experienced a modest turnover in staff. In August, Leslie Ross resigned to pursue a career in fine printing at The Coffee House Press. She was replaced by Debby Hamilton who was promoted from the WaJker Library. Guri Belgum worked in Preparations from July through October as a Bindery/Processing Aide. In consideration of a physical impairment she was transferred to the Catalog Department. Carolyn McNeil was hired to fill the position.

In light of the recent retirement of Catalog Department personnel, label production was shifted for the first time to the Processing Department. The procedures were reevaluated, and streamlined with the acquisition of a label printer and specific software. The processing of A/V labels will take longer to implement. We were greeted in December with the arrival of a new and much needed workstation, which was installed in the processing room.

Last years acquisition of the Minter IDtrasonic Welder made it possible for us this year to undertake the substantial task of encapsulating over seven hundred documents among which were the contents of six frequently used atlases which were beautifully boxed for the Special Collections Department in handmade clamshell cases by Linda Loven. This work will extend the life of these documents beyond the next fifty years. We also encapsulated a long series of "Year of the Reader" posters and plates from volumes in the Brittle Books Facsimile Program.

At the end of 1991, the Preservation Committee voted to transfer responsibility for brittle books from the Special Collections Department to the bindery. New procedures were written and implemented in early 1992 and the bindery worked closely with department heads to insure a smooth transition. Over the last twelve months, 171 brittle books were reviewed by the bindery staff and of that total 60% were photocopied on acid-free paper and rebound at the University of Minnesota Bindery; 11% were phased boxed in-house; 17% were returned to the stacks; and 10% were withdrawn from the collection.

The department head wishes to call attention to the ever-increasing number of books mutilated by users. To help offset these heinous and destructive practices we are building a coalition with the Copy Center and other concerned parties to assist in the long term maintenance of the collections.

We would also like to draw attention to the serious problems of library security and air quality within the Central Library. This report goes out with the hope that library administration will address these potentially life-threatening issues diligently and in a timely manner.

submitted,

-199- PREPARATIONS DEPARTMENT

Staff Compliment 1992

Mary Rathmf!Il Supervisor January 1-December 31

Ross Loomis Bookbinder January 1-December 31

Betty Julin Bindery Worker January 1-December 31

Linda Loven Bindery Worker January 1-December 31

Tamerra Wallingford Book Preparation Aide January 1-December 31

Guri Belgum Bindery/Processing Aide July 20-0ctober 30

Leo Bond Bindery/Processing Aide January 1-December 31

Debby Hamilton Bindery/Processing Aide October 26-December 31

Sheila Matthews Bindery/Processing Aide January 1-December 31

Carolyn McNeil Bindery/Processing Aide December 28-December 31

Annice Miller Bindery/Processing Aide January 1-December 31

Dorothy Richter Bindery/Processing Aide January 1-December 31

Leslie Ross Bindery/Processing Aide January 1-August 7

-200- PREPARATIONS DEPARTMENT

STATISTICS 1992

IN - HOUSE BINDERY 1992 1991

Books Rebound: Hardcover 2,361 1,962 Double fan 716 535 Books Rebound: Other 3,374 3,790 (pamphlets, velo, spiral) Paperbacks 15,119 14,477 (handled for treatment decision making) Music Bound 777 321 Enclosures/Boxes 55 243 Encapsulated Pages/Poster 731 187 Pockets 119 62 Pages Replaced 707 628 Minor Book Repair 508 885 Reinforce 2,266 2,244 Rush Books 1,168 933

COMMERCIAL BINDERY 1992 1991

Books: American Bindery 2,240 1,992 Periodicals: American Bindery 2,269 2,366 Perma.binding: Hertzberg 2,693 1,952 Central 2,170 1,507 Community 623 445

PROCESSING 1992 1991

BOOKS Cataloged 111,088 84,737 Reference 15,012 16,077 Plastikleer 57,200 50,600

PHONODISCS Central 220 88 Community Libraries 43 24 Kits w/ discs 78 94 341 206

PHONO CASES REFURBISHED Art/Music phonodiscs 516 586 Phonotapes 981 1,143 1,497 1,729

-201- 1992 1991 PHONOTAPES Central Library 3,106 2,092 Community Library 4,429 3,576 Books w/tapes 1,134 1,035 8,669 6,703

VIDEOTAPES Labeled, stamped, linked Central 769 757 Community 145 71 Refurbished 243 152 Kits w/books 13 1,170 980

COMPUTER SOFTWARE Discs 319 111 Manuals 209 80 528 191

VERTICAL FILE MATERIALS labeled and stamped 506 668

COMPACT DISCS Discs 2,586 2,422 Manuals 118 23 Refurbished 949 644 3,653 3,089 MICROFORM Microfibn (Patents) 667 751 Microfische 322 67 989 818 CIRC DISCHARGES Number discharged 4,658 5,647 Holds 423 340 POP LIBRARY Paperback (uncat) 2,291 5,070

REPAIRS (Plastikleer) 3,485 3,327

UNCAT PAPER 5,254 6,420

MAGAZINES REINFORCED (Central only) 3,632 2,973

ITEMS BARCODED 162,000 148,000

MIL 520 494

-202- REPORT OF THE MINNEAPOLIS ATHENAEUM FOR THE YEAR 1992

To the Board of Directors:

This one hundred thirty-third annual report of the Minneapolis Athenaeum marks the one hundred seventh year of its association by contract with the Minneapolis Public Library and the eighth year of its first fifty year contract.

STAFF AND BOARD OF DIRECTORS

During early 1992 Stanna Woodbridge, who performed secretarial and bookkeeping functions on behalf of the Athenaeum, retired. Begining in July some of her duties were assumed by Beverly Anderson. The Board of Directors met on January 3 (the first meeting), May 12 (the second and annual meeting), September 25 (the third meeting), and November 3 (the fourth and final meeting). The following were re-elected to the Board at the annual meeting: Betty Bright, Thirza Cleveland, Kay Erick­ son, Charles Hann, William Laird, B.J. Lillehei, Jack Parker, David Pratt, Frances Reid, and Susan Smith. Mrs. Case went off the Board while her son Benton J. Case, Jr., and Barbara Kaerwer, Thomas Reiers­ gord, Raymond Reister, and Curtis Roy came on. At the January meeting it was decided that Robert Rulon-Miller henceforth will be used just as a resource person. He will no longer serve as friend and advisor to the Board. At the November meeting Edward Arundel was elected to the Board. The following slate for officers was adopted by the Board: Kay Erickson for President; Frances Reid for Vice President, Program Development; David Pratt for Vice President, Collection Development; and Jack Parker for Secretary-Treasurer.

At the January meeting President Laird appointed Kay Erickson and David Pratt to an ad hoc Honorary Membership Committee to come up with recommendations at the next annual meeting. At the September meeting David Pratt stated that he favored a plaque with the names of honorees. The employment of Judith Duncan to engross a certificate was also dis­ cussed. David Pratt would check trophy stores, the Walker, and the Minneapolis Institute of Arts and report to the Board.

At the May meeting it was announced that David Pratt and Charles Hann would draw up a statement of the budget and investment objectives for the Board's approval.

At the September meeting the Board authorized the Athenaeum Librarian to contact Thomas Hipschen to duplicate the original Spencer bookplate executed in 1916. The Board also approved cleaning and framing the original plate when possible. The Athenaeum Librarian was then empower­ ed to have the Heffelfinger bookplate produced.

-203- 2

At the same meeting Susan Smith volunteered to be the liasion to the MPL Board and the Board approved a calling card for the Athenaeum Librar­ ian.

At the November meeting the Athenaeum Librarian submitted a list of activities which could benefit from volunteer help from Board Members or appropriate outside people. At the same meeting the Board authorized appraisal of certain Athenaeum materials on the fourth floor. Those items segregated from the rare book collections would be reviewed once again by the Athenaeum Librarian before discussion over the stewardship of this material would resume. In addition, Raymond Reister agreed to assist the Athenaeum Librarian in drafting a suitable donor agreement form for future gifts. The Athenaeum Librarian was granted discretion­ ary power up to one thousand dollars to prepare suitable materials for mounting in the Athenaeum Board Room. The Board went along with the suggestion to incorporate the lamp bookplate in the name badges used for the meetings.

POLICY COMMMITTEE

Begining June 6, 1990 and proceeding through August of the same year President Laird and then Chief of Central Library Betty Bruce Fugazzi, together with Jack Parker, Robert Rulon-Miller, and the Athenaeum Librar­ ian met or corresponded to work on a draft policy of Athenaeum policies and procedures to present to the Board at its November 1990 meeting. At the January 3, 1992 Board meeting President Laird announced he wanted the revised Minnneapolis Athenaeum Policies draft received from MPL to be referred to the Policy Committee. The reconvened group would consist of President Laird, Jack Parker, Kay Erickson, and the Athenaeum Librarian. At the September 25 meeting Mary Francis Cooper was added to the committee. The Athenaeum Librarian would act as convener. A new draft was drawn up by the committee on October 14 and submitted for Board action on November 3. The draft was returned to the committee to await comments and points of clarification which were forthcoming.

RESOLUTION #1

At the January 3 meeting the following resolution was approved by the Board: Resolved that the officers of the Athenaeum, drawing upon the knowledge and experience of the Athenaeum Librarian, be authorized and directed to develop a work plan (consisting of objectives, pro­ cedures, policies, timetable and budget) for identifying books and other materials in the Athenaeum collection that merit shelving in the Athenaeum room (or vault) but which are now shelved elsewhere than in the Athenaeum room and inter-mixed with the collection of the Minneapolis Public Library.

-204- 3

Resolved, further, that the officers of the Athenaeum, with the advice and assistance of the Athenaeum Librarian, be authorized to select and engage a qualified agent to conduct the identification work, which shall be carried out cooperatively with the staff of the Minneapolis Public Library and in conformance with Public Li­ brary policies, and to commit Athenaeum funds up to $25,000 for the cost of the project; and that the Athenaeum Librarian be re­ quested to report on the progress of the project at each Board meeting until the work is completed.

Resolved, further, that the officers and Librarian of the Athen­ aeum be directed to report the results of the identification project to the Board as soon as practicable after completion.

It was decided that Mary Frances Cooper and the Athenaeum Librarian would oversee the activities of the qualified agent, should one be en­ gaged. Jean O'Donoghue of J. and J. O'Donoghue Books in Anoka was hired. She would be paid $10/ hour for list searching and $15/ hour when she searched in the building. The project would be completed in one year. In August 43 books from a printout of Athenaeum books in the Technology and Science Department were set aside for review. By September 60 books had been identified but the stacks had not been surveyed. Jack Parker suggested a $5,000 cap be placed upon the pro­ ject. No pre-nineteenth century copies had surfaced and condition of the items found was suspect. It was decided to have the bookseller come to the November meeting before voting on the continuance of Resol­ ution #1. At that meeting the Board voted to continue and to empower the Athenaeum Librarian and Collections Committee to decide what should be returned to the rare book collections.

RESOLUTION #2

At the January 3 meeting another resolution received Board approval:

Resolved that the officers of the Athenaeum and the Athenaeum Li­ brarian be directed to suspend expenditures for non-reference book purchases from Athenaeum funds for a period, not to exceed one year from this date, or for a time sufficient for the officers and Athen­ aeum Librarian to review and evaluate the Athenaeum collections, in­ cluding the results of the Athenaeum book identification project authorized by the Board.

Resolved, furthe~ that the officers, aided and assisted by the Athenaeum Librarian, be directed to report, at the earliest feasible time, the conclusions of its review and evaluation, and to recommend to the Board such actions or changes in Athenaeum policies as it deems appropriate.

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This resolution was suspended by the Board at the November 3 meeting. As a result of this action almost all book purchases in 1992 were for reference materials and continuations.

The Collections Committee did not convene in 1992. On the other hand, as of October 15 membership consisted of the following: Kay Erick­ son, Bill Laird, B.J. Lillehei, Jack Parker, and David Pratt. Mary Frances Cooper could sit in on the meetings while the Athenaeum Librarian continued to act as convenor.

As in past years the Minneapolis Public Library paid Scott Husby, hand bookbinder, $3,000.00 to restore Athenaeum rare books. The follow­ ing were treated in 1992: 1) Aesop. The Fables of Aesop. New York, 1865; 2) Douglas, David. Journal Kept by David Douglas. London, 1914; 3) Aesop. Fabulae Aesopi Selectae. New Hampshire, 1799; 4) Rural Hours by a Lady. Philadelphia, 1859; 5) Edwards, William. The Butterflies of North America. Philadelphia and Boston, 1868-88. 3 volumes.

Updated checks (first time in over 10 years) and new stationery (first time since 1987) were ordered in 1992.

A successful orientation meeting for Athenaeum Board members was held August 31.

This librarian was relieved to see the Board reconvene in 1992 after a hiatus of more than one year, a phenomenon which had not befallen the organization since the 1880's. Although it was frustrating not to have been able to make purchases of non-reference materials throughout much of 1992, I could console myself somewhat with the hope that there seemed to have been some forward motion on resolving the confusion over the place of the Athenaeum general collection in the big picture.

Respectfully submitted,

Edward R. Kukla Athenaeum Librarian

-206- PRESERVATION COMMITTEE Annual Reoort

The committee was faced with frustration throughout much of the year. The work of the Committee fell short of what the Committee Chair believed should be possible. Meetings were changed from monthly to bi-monthly, to the detriment of the Committee's productivity. Projects were dropped, problems were not addressed, among them, the formal adoption of the Disaster Plan. Plans approved in 1991 were not completed, most notably a training program for new staff in the care and handling of materials.

In January, the administration of the Brittle Books Program was transferred from the Special Collections Department to the Bindery. ~aterials identified as needing rebinding or repair are sent to the bindery where staff now determines whether or not the book is a candidate for the Brittle Books Program. A brittle books worksheet is filled out as completely as possible with bibliographic information including the number of copies and other editions. After review by the subject department head, the items are replaced (if possible}, phased boxed, withdrawn, returned to the stacks, or sent to the T:niversity of ~innesota Bindery for preservation by photocopy. The program is a systemat j c way of dealing with the deteriorating part of our collection.

This year we were able to install UV filters ($6400; 4296 of the budget) on the windows of the third floor stack area anci the Special Collections Department. The project was overseen by Alex Wakal, Superintendent of Buildings. Thirty-six percent ($5400) of the budget was allocated for preservation photocopy and twent:s_r percent ($3000) was expended on restoration of items in the Minneapolis Athenaeum collection. To prevent damage to books on display, acrylic book cradles were purchased ($800) with remaining preservation funds.

The most important far-reaching decision of the Committee in 19g2 was the implementation of a preservation audit. The audit will assist the Committee in establishing a long-term preservation plan and determine preservation priorities for 1993. The proposal to hire a consultant was submitted to the Committee in December by the Committee Chair.

We look forward to seeing the report from the consultants, Barclay Ogden and Robert Strauss, which will hopefully spur this Committee and others into action.

-207- Staff members serving on the Committee in 1992 were Susan Brown, Librarian II, Humanities Division; Mary Frances Cooper, Chief of the Central Library; Virginia Hasenstein, Librarian II, Business and Economics Department; David Klaiber, Catalog Department Head; Edward Kukla, Special Collections Department Head; and ~ary Rathman, Supervisor, Preparations Department.

, Preservation Committee

-208- MINNEAPOLIS PUBLIC LIBRARY

ANNUAL REPORT OF THE DIRECTOR

ANNUAL REPORTS OF DEPARTMENTS COMMUNITY LIBRARIES ATHENAEUM

1992

Volume II CONTENTS

VOLUME II

COMMUNITY LIBRARIES

1992

Chief of Community Libraries ...... 1 Community Libraries Book Selection Office ...... • ...... 21

Community Libraries District I ...... • ...... • . . . 81 North Regional . . • . . • ...... • ...... • ...... 84 Northeast ...... • ...... • ...... • . . • ...... 9 2 Pierre Bottineau . . . . • . . • . . . . . • • ...... • ...... • ...... • • . . • . . . 9 7 Webber Park . . • ...... • ...... 1 O1

District II ...... • . . . . . • • ...... 105 Southeast ...... • ...... • . . • ...... 1 0 7 Sumner ...... •...... •..•...... •.....•..•.... 110 Walker ...... •...... 113

District Ill ...... • . . . . . • ...... 119 Hosmer ...... •...... 122 Linden Hills . • . . . . . • ...... • ...... • ...... 1 28 Washburn ...... • ...... • ...... • . . . • ...... 1 34

District IV . • . . • • • . • ...... • . . . . • • . . . . • ...... 1 4 1 East Lake . . • ...... • . . . . • . . . . . • . . • . • • . • • . • ...... 1 43 Franklin ...... • ...... • ...... • . . . 1 48 Nokomis ...... • ...... 152 Roosevelt ...... •...... 157 COMMUNITY LIBRARIES ANNUAL REPORT

1992

The year of 1992 was fraught with political excitement as William Jefferson Clinton was elected President of the United States, representing a badly needed hope for an improved economy and society. The prospect of positive change was welcomed in Minneapolis as well as around the nation. Growing poverty in Minneapolis over the last few years has resulted in increased crime and hindered positive race relations and family stability. As Mayor Donald Fraser described in his 1993 State of the City, "Building Community," neighborhoods are in the "shadow of fear, violence and abuse." Staff in community libraries felt the fear. The aftennath of the assassination of Police Officer Haaf near the East Lake Library by alleged gang members greatly disturbed people throughout Minneapolis and their feelings turned volatile as distrust led to a series of murders on the north and south sides of Minneapolis in the fall. Shortly thereafter, fear and anger at the handling of these violent acts were vented by Minneapolis residents with cries of police brutality at a rally held at the No1th Regional Library.

Other incidents in 1992 also contributed to staff distress with increasing clime. Earlier in the year, a drive-by shooting left a teenage boy bleeding on the steps of the Stunner Library with staff hosing down the blood. Burglaries at Hosmer, North Regional, and the Franklin Learning Center (FLC) resulted in a stolen goods including a cash register, a telephone, computer terminals, and several computers. The stolen computers at FLC essentially shut down a portion of the literacy program while equipment was being replaced. Vandalism included numerous incidents throughout the branches including damage on walls and tables at N 01theast by Edison high school students, repetitive damage to furnishings at the newly remodeled and expanded Washburn Library, and frequent breakage of staff's car windows in the Walker parking lot. Franklin Library staff continued to deal with the chronically intoxicated on a daily basis as part of their regular duties, and public complaints were made on both Walker and Franklin libraries regarding intetference with passage into the libra1y. More police were added in Minneapolis to ensure public safety in the communities, and the Library began a process to hire its own part-time security guards for No1th Regional mid Walker in lieu of contracting with Midwest Patrol. The staffing levels at several branches at certain times are a concern for the public safety of staff.

Concurrent with concerns of safety and community instability, the City's Neighborhood Revitalization Program (NRP) is stimulating community cohesiveness and empoweling neighborhoods to self-determine the most beneficial solutions to their problems. Community Librarians have supported this program throughout the year by acting as libnuy lifiisons to neighborhood groups as they explore plans and possibilities. While some Community Librarians have had little involvement in the NRP, others have spent many hours monitoring the process within the neighborhoods served by their community library. Whittier Neighborhood's NRP process is the only one to date that has had a direct consequence for the Minneapolis Public Library resulting in future funding next year (1993) for a new bookmobile to serve the Whittier neighborhood and other areas of the City.

Use of community libraries remained vigorous with its highest circulation in 32 years at approximately 2.3 million. Circulation increased 8% for adult materials and slightly more

-1- than 14% for the juvenile collection. The juvenile circulation represented 43% of total circulation for Community Libraries, up almost 4 percentage points from 1991. Phenomenal circulation at Washburn in its first full year of operation after its expansion and renovation accounted for all of the Community Libraries 10.66% increase in l 992. Circulation perfonnance at Washburn showed a 28% gain (about 100,000) from its preconstrnction year of 1989 with circulation reaching 150 per hour. Other branches that gained in circulation include Nokomis (5.7%), East Lake (3.8%), Northeast (3%), Sumner (7%), and Webber Park (5.4%). Although Linden Hills posted a substantial loss in circulation when compared to 1991, the reason is attributable to its expanded hours for part of 1991 when Washburn was closed. Using a more reasonable compaiison of 1989 when service hours matched those in 1992, Linden Hills gained 23% in circulation. A portion of Sumner's increase is merited to the addition of Saturday hours during the summer. Southeast closed on Saturdays in order to provide staffing for Sumner's extended hours.

Reference activity provided challenges for staff and community library collections as increasing numbers of school children, teachers, and adult learners needed mate1ials and infonnation in basic subject areas. Because of the troublesome lack of materials available to teachers through the schools, requests for duplicate titles and multiple titles on specific subjects became burdensome for branches. A revised Deposit Collection Policy to help manage the problem was approved by the Library Board on December 2, 1992. Overall reference increased 45% in Community Libraiies with Washburn increasing 272%!. East Lake, Franklin, Nokomis, North Regional, Sumner and Webber Park also showed respectable gains.

Service Development, Outreach and Programming

Despite the enormity of societal problems facing the City, Community Libraries staff continued to find creative programming opportunities to engage and support their changing at1d culturally diverse communities. Highlights of 1992 multicultural prograinming included an American Indian Month program at Franklin Library cosponsored by the Minnesota Council of Elders featuring the Heart of the Earth Dmm and Dance Club, a Kwanzaa celebration at Hosmer, presentations by local African American author A. P. Porter during Black Hist01y Month, three perfonnances of Teatro Latino's puppet play for Children's Rook Week, and children's author Barbara Knutson reading from her book Haw the Guinea Got Her Spots and sharing stories from growing up in South Africa.

Programs to support educational growth of preschoolers and elementary grade children remained a high priority for Community Libraries. Workshops prepared by Children's Libratiai1s for daycare providers and parents on the importance of reading as a means to intellectually stimulate young children ai1d prepare them for school continued to be well­ attended. The opening of the new Grant Park Head Start facility in North Minneapolis by Sumner was celebrated with a collaborative effort of Minneapolis ai1d Hennepin County Libraries and Parents in Community Action with a "Let's Read Together! Family Literacy Night at the Libra.ties." Both North Regional and Slunner Library hosted headstaii families for an evening of storytelling and library card sign-ups flfter a keynote program at Grant Park Head Start. Community Libraries enrollment of 14,210 children in this year's summer reading program, Library Kids Are World Class, set a new record and reflected the tremendous popularity and value of a progran1 that encourages youth to improve reading skills. The Readmobile, a joint outreach project with the Hennepin County Library, enabled Minneapolis Public Libra1y to bring library materials biweekly to 18 family daycare homes

-2- and other childcare agencies including the Seed Early Learning Cent.er, Smvival Skills, Bethlehem Cent.er, La Crecl1e McKnight, McKnight Early Education, La Creche Olson, No1th Star, Camden Futures, Northside Child Development, and Kid's Comer. The Librazy's staffing costs for this program were partially paid for by the Hennepin County Libra1y Foundation. Preliminazy findings of a fonnal evaluation, also funded by the Hennepin County Library Foundation and begun in J 992, a.re showing noticeable and rapid improvements in the language development and reading readiness of "Readmobile kids" as reported by daycare providers. The summer children's bookmobile also contributed to ensuring that books reached children who otherwise may have gone without reading opportunities over the smnmer months. During the period from June 22 through August 20, the bookmobile held weekly stops in 11 park locations plus the Elaine Stately Peacemaker Center, Parents in Community Action McKnight Building, and Windom Gables Townhomes. Service was intem1pted for two weeks when Dan Kelty, librarian on the bookmobile, required emergency surgery. The continuation of the service was made possible when a janitorial­ engineer agreed to drive the vehicle. Interruption in service may be one reason that circulation per hour (59.6) dropped considerably from previous summers.

The exceptional endeavors in Community Libraries to encourage literacy were granted well­ deserved recognition this year. Grace Belton, Community Librarian at Sumner, was named the recipient of the Cecil E. Newman Humanitarian Award by the Minneapolis Urban League in recognition of her "outspoken advocacy of literacy education opportunities for functional illiterates ... by providing opportunities for nonreaders and functional illiterates to improve their reading skills and for telling stories to teach children about Africa and African American histoiy. Also in 1992, the Library was bestowed the honor of winning a prestigious John Cotton Dana Award for its 1990-1991 "Read To Me" program with the message that literacy begins at home. Although the program was given birth in Community Libraries and quickly becan1e a collaborative effort with the Central Libra1y's Children's Department and other community partners, it would not have been an outstanding success without the Librazy's Public Relations Depaitment providing imagination, support, and hard work.

The total number of in-librazy and outreach programs increased 11.7% over 1991 with no growth in the audience count of approximately 85,500. A more detailed examination of programming statistics reveals that outreach progran1s were up 20.5%, with the growth entirely attributable to the storyhours ai1d other progran1s on the Readmobile. Other outreach activities dropped markedly by 28% due to a combination of a 10.6% reduction in the substitution budget and increases in circulation and reference, generating the need for a full staff presence at branches ai1d the predicament of frequently experienced insufficient staffing levels in community libraries. In-library programming such as storyhours, films and special programming increased 7% due to the recommencement of regular children's programming at Washburn after their 1991 curtailment due to constrnction. Attendai1ce at all branch programs averaged 39 with the highest average audience count at Webber Park at 54 and the lowest at Sumner with 20 persons per program. Film progran1S as a category had an average attendance of 36 per showing and were almost exclusively for children with the exception of a "classic films" series of programs at Linden Hills.

A new focus on young adults began in 1992 with the Read Team initiative, a creative volunteer opportunity for youth ages 10 through 15. Approximately 100 preteen and teens gave 12 or more hours of volunteer time to assist with the summer reading program in Community Libraries and in the Central Library's Children's Departmem. The Friends of the Librazy provided funds for Read Teain T-shirts and supported the Library Board's recognition of the Read Teain members by providing a reception for the youth and their

-3- family members after recognition certificates were awarded. Read Team members assisted staff by maintaining reading records, assisting with craft projects, and creating and perfonning puppet scripts and storyhours for younger children. In September, this new emphasis on teens continued when a temporary 30 hour per week position of Young Adult Coordinator was created through funds provided by the Minneapolis Youth Coordinating Board. The position was filled by Adele Peskorz, a librarian substitute with an extensive background in young adult services resulting from her former ernploy1nent with the New York Public Library. The Young Adult Coordinator position repmts to both the Chief of Community Libraries and the Chief of the Central Library and will be made permanent in July, 1993.

The Young Adult Coordinator spent her first months in this position assessing needs, reviewing the sr.atus quo, and making program and service plans for 1993 implementation. Part of the planning included definition of the Library's role in the City's middle school initiative, known as Youth in Minneapolis After-School Programs (Y MAP). This city-wide collaborative effort involving numerous community agencies is a response to early school release of middJe schoolers. Administered through the Minneapolis Park and Recreation Board, it is intended to provide after-school recreational and educational opportunities in 12 designated geographic areas known as "hubs." The Library's response is to provide Homework Helper Centers aimed at providing tutoring assistance to middle school youth in 1993 at East Lake, North Regional, Northeast, Franklin a11d Hosmer.

The Franklin Learning Center (FLC) expanded its operations this year by increasing open hours to 30 per week, extending services to school-age children of adult students, expanding the Center Coordinator's hours to full-time, and hiring a part-time assistant teacher. An open house for the community was held on Febrnary 10 to announce these changes. The service and its augmentation were made possible by private donations of $78,907 from Emma B. Howe Foundation ($20,000), McKnight ($15,000), Cowles Media ($5,000), Norwest ($5,000), General Mills ($5,000), Bush Foundation ($20,000), and Cargill ($8,907). Funds from Cargill were the result of an August "Fun" Raiser and Ice Cream Social for Cargill employees as part of the "Cargill Cares" program, a literacy initiative launched in partnership with the American Library Association in January, 1992. Private funds will continue to pay the Center Coordinator's salary through mid-1993 at which time the position will become pennanent, report to a District Librarim1 rather than the Chief of Community Libraries, and be funded by the Library's personnel budget.

FLC offered several programs of study on an appointment or walk-in basis with the help of 113 vohmteer tutors, 30 of whom were from Augsburg College, who donated 6,620 hours. Instmctional programs included Laubach, pre-GED, GED preparation, ESL, and lifeskills such as typing, resume writing, and job interview preparation. A totaJ of 674 students registered at FLC in 1992 with the pre-GED program showing the largest enrollment. Almost 87% of the students lived in the Phillips community with about 75% from racial groups other than Caucasian. African Americans comprised the largest group of students. Focus group results reported that students who had previously not used the Library are now using Franklin Library for their own needs and for their children. Student accomplishments m1d testimonials are included in Franklin Learning Center's 1992 Annual Report.

-4- Collections and Information Services

Collection development in Community Libraries reflected our objectives of meeting current and popular demand, supporting educational endeavors of youth and adults, and responding to changing infonuation needs within the neighborhoods. The influx of new immigrant groups including Southeast Asians, Hispanics, and Russians required additional English as a Second Language materials which were purchased with Library Services and Constmction Act, Title I funds. The Pop-Rush selection project which began in 1991 with the intention of improving the delivery of high-demand, newly released titles was expanded to include fiction as well as non-fiction best seller titles. Community Libraries were pleased \Vith the selection and speedy a1Tival of popular titles selected by the Department Head of Acquisitions. The steady information need for job and career information was supported by adding the Minnesota Career Info1111atio11 System to Notth Regional and Washburn, arid the addition of CD ROM six disc changers at Walker, North Regional and Washburn introduced branch patrons to a new technology that had been previously available only at Central Library. World Book on CD ROM, purchased with funds from MELSA, was an important addition for meeting basic information and education needs. East Lake arid Washburn Library began searching Datatimes in 1992, and by year's end, an order was placed for a limited nm of the StarT1ilm11e on CD ROM for all four District Libraries. The Newsbank service selected also includes a periodical index and full-text of 10 very popular magazines such as Time and Business Week. Ted Hathaway, reference librarian in the Technology ar1d Science Department. graciously gave Community Librarians a presentation on C:entral Library's holdings of CD ROM which extended their ability to make proper referrals for information. In order to be more responsive to teenage reading needs, several teen magazine titles were added to community libraries and the teen paperback budget was increased.

The Community Libraries Book Select.ion Office improved work efficiency by replacing Book8 in Print with a Baker arid Taylor CD ROM product, B&T Link, which is updated monthly and allows for myriad manipulations of the database including searches by grade level, binding, publication data, keyword, author, title, out of print status and more. B&T Link, tailored to our agreement with Baker and Taylor, also provides discounted prices. Community Libraties Book Selection Librarian continued to find innovative improvements for statistical reporting working with staff from the Electronic Data Processing Department and a new software package, Parndox. Tailoring of statistical reports h:ts improved decision­ making on collection expenditures.

Staffing and Organization

In response to a decrease in funds for substitution, Community Libraries instituted written cut-back substitution guidelines. Substitution requests dropped 14% over 19Q 1 but time saved in calling substitutes for work was used to solve staffing shortage problems. Small agencies often lacked a librarian or were staffed with only two people. Larger agencies were frequently asked to share staff with other agencies, and staff were required to split days between agencies to cover staffing needs. The Community Libraries Clerk made approximately 11,000 telephone calls to fill vacancies with the proportion of calls for Community Libraries and Central (including Interlibrary Loan and Circulation Departments) almost equally split in half.

District Librarian Patricia Kaiser's last day at North Regional was in late December. A retirement party celebrating her many years with the Library was both a larnentable and

-5- joyous occasion. Her family witnessed touching testimonials fonn current and retired staff who had worked with Pat over the years. The Lib1:aiy will miss her outspoken voice.

This major staff change prompted an examination of the four District configurations in Community Libra1ies. The decision was made to reconstitute District arrangements and transfer the three remaining District Librarians to new Districts with a District Librarian vacancy at East Lake rather than North Regional. The new District alignment will be as follows: District I will be managed by Gregor Henrikson and includes North Regional, Webber Park, Sumner, and Northeast in addition to the bookmobile; District II's manager will be Gary Cooper and includes Walker, Linden Hills, Franklin, and the Franklin Leaming Center: District III will be headed by Ann Christensen and includes Washburn, Hosmer, and Nokomis; Disttict IV includes East Lake, Southeast, Roosevelt, and Pierre Bottineau. Temporary additional responsibilities have been assigned to the District Librarians until a new District Librarian is selected for District IV, expected by mid-1993.

Facilities

Community library buildings continued to serve as important civic and neighborhood resources. Five branches served as polling places for the primary and general elections in 1992. Because of redistricting, Northeast Library was no longer needed as a polling place. The number of meetings held in branch meeting rooms by business, groups, and organizations increased for the seventh straight year, showing a one year increase of 5.8% and a 7 year increase of 200%! Likewise, attendance at meetings was up 5.4% over 1991 and 140% since 1986. Heavy meeting room use means increased scheduling, paperwork, clean­ up, and meeting room set-ups for Library staff.

Major building improvements were completed at several community libraries. Nokomis opened in early January with a new handicapped accessible floor plan, new carpeting, and improved lighting after 7 closed weeks. An open house was held in April to announce the improvements and thank the Nokomis Community Library Task Force for their support and assistance in the accomplishments. North Regional's reroofing was completed early in the year and guard rails to improve safety were placed on the interior balcony railing and outside by the garage entrance. Roosevelt Library was completely repainted, carpeted for the first time, and rewired for public access tem1inals. Roosevelt gained the distinction of being the last community library to bring direct public access to the Librmy's online catalog. A significantly improved building. Washburn Community Lihraiy, received a CUE Award from the Committee on Urban Environment for its significant achievement in design and aesthetic excellence. Linden Hills received new oak exterior doors and Walker had all of its lounge furniture reupholstered.

In April, the Library Board approved the Community Libra1y Se1vices and Capital Improvement Plan, 1992-2000 based on a major report submitted to the Board in 1991. The report. proposed the consideration of capital projects involving Linden Hills, Walker, Webber Park, Southeast, Hosmer and Roosevelt. In March, a controversial proposal to consolidate Roosevelt and Hosmer versus a separate expansion of each branch was discussed at a series of five community meetings in locations near the two branches. Community opposition to the concept of consolidation led to the emergence of a Hosmer Community Task Force representing the Central and Bryant neighborhoods. This group worked closely with the Library and architects Dovolis, Johnson & Ruggieri and Bauknight Associates, a joint paitnership, to complete a feasibility study on the expansion of Hosmer by the end of

-6- December. Feasibility studies on capital improvements and cost estimates for the other five libraries were also completed by the end of the year. Kodet Architectural Group, Ltd. addressed problems of leakage and redesign at Walker and handicap accessibility at Southeast, and Leonard Parker Associates Architects examined the issues of an expansion flt Linden Hills, Webber Park, and Roosevelt. Working in conjunction with the Superintendent of Parks, the Leonard Parker Associates fim1 flrrived at a concept for Webber Park which added greenspace back to the park while providing the librmy's needed expansion. The Library Board will consider the results of these studies in early 1993 and determine specific capital proposals to be submitted to the City's Capital Long Range Improvement Committee.

In September, the Library under legal mandate adopted its A111e1icm1s with Disabilities Act ( ADA) Transition Plan 1992-1995 which addresses facilities modifications for disability compliance. Working with the Community Libnuies Facilities Supervisor, steps were begun to identify necessmy interior space changes. A new floor plan was generated for N 01th Regional, minor furniture rearrangements occurred at Northeast and Roosevelt, and furniture was identified for removal in several branches. As expected, the need to comply with ADA is intensifying critical space shortages for both materials and seating, a strong argument to move as rapidly as possible to expand congested facilities providing the assumptions for the future vision of branches continue to emphasize the imp01tance of "place" and physical materials.

As technology continues to revolutionize the way we think, behave, work, and seek information, the need for understandable communication and building a strong sense of community increases. What a community librmy may be in the yem· 2020 is cloudy in my crystal ball, but for the near future, community libraries will remain pivotal neighborhood institutions, reaching out to the infomiation poor and offering both the traditional mainstay of literacy and knowledge, the hook, along with increasing access to information technology.

Respectfully Submitted, k/(L / LLc~ Mary~o11 Chie~ ~f ra;~munity Libraries

-7- COMMUNITY LIBRARIES

Staff Complement 1992

Substitutes - Librarians/Library Assistants

Baldwin, ,Jan Librarian II January 1 - November 19 Bradshaw, Laurel Librarian II July 28 - December 31 Clark, Patrick Librarian II January 1 - December 31 De Grand, Paula Librarian II January 1 - July 28 Hall, Lois Librarian II January 1 - December 31 Hanson, Anne Library Assistant January l - December 31 Henderson, Floyd Librarian II January 1 - December 31 Herbert, Dorothy Librarian II January 1 - July 17 Holte, Virginia Librarian II January 1 - December 31 Hurd, Carole Librarian II January 1 - December 31 Jensen, Teresa Librarian II January 1 - December 31 McConnelll, Marilyn Library Assistant January l - December 31 McLaughlin, Denis Librarian II January 1 - December 31 McLaughlin, Mary Lee Librarian II January 1 - December 31 Posner, Hilary Librarian II March 5 - December 31 Robertson, Margaret Librarian II January l - December 31 Sherfey, Bill Librarian II January 1 - December 31 Siegler, Marla Librarian II January 1 - December 31 Simenson, Laurie Librarian II January 1 - December 31 Sterling, Janet Librarian II January l - December 31 Thomas, Nancy Librarian II January l - March 16 Thompson, Lois Librarian II January 1 - December 31 Till, Chris Librarian II January 1 - December 31 Winstead, Jean Library Assistant January 1 - December 31

-8- COMMUNITY LIBRARIES

Staff Com:Qlernent 1992

Substitutes - Library /\ides

Cherne, Yvonne Library Aide January l - December 31 Eubank, Mary Ellen Library Aide May 13 - December 31 Fuentes, Claudia Library Aide January 1 - December 31 Granger, Linda Library Aide January 1 - December 31 Griffith, Jan Library Aide January 1 - December 31 Gulla, Robert Library Aide Llanuary l - December 31 Huttner, Mary Library Aide January 1 - December 31 Johnson, Jean Library Aide January l - December 31 Lundquist, Karen Library Aide January 1 - December 31 Milewski, Sharon Library Aide January 1 - December 31 Ohnstein, Lester Library Aide ,January 1 - December 31 Passi, Jon Library Aide May 13 - December 31 Pruszynski, Catherine Library Aide t1anuary 1 - December 31 Remus, Brenda Library Aide January 1 - December 31 Robinson, Jill Library Aide January 1 - February 20 Roessler, Irene Library Aide January 1 - December 31 Sroka, George Library Aide January 1 - December 31 Staubus, Yvonne Library Aide January l - December 31 Turnbull, Patricia Library Aide January l - December 31 Winstead, Colleen Library Aide April 2] - December 31 Winstead, Cynthia Library Aide April 15 - October 8 Wood, Rebecca Library Aide ,January l - December 31 Wright, Deleta Library Aide January l - December 31 Zniewski, Zachary Library Aide March ]8 - December 3]

Substitute - Library Page

Babineau, Jane Library Page t1anuary l - December 31

-9- COMMUNITY LIBRARIES

Staff CompJemen t 1992

Mary L. Lawson Chief January 1 - December 31

Jane H. O'Brien Administrative Aide January 1 - December 31

-10- COMMUNITY LIBRARIES

Staff Activities - -- ' ------· ---··- .. ·------1992

Mary Lawson

Memb~rshl.J>li

American Library Association (ALA) Friends of the Minneapolis Public Library Minnesota Library Association (MLA) Minneapolis Public Library Staff Association

ALA, Public Library Associatio~ Intellectual Freedom Committee ALA, Public Library Association, Service to Multicultural Populations ALA, Metropolitan Libraries Section, Program Committee Minnesota Coalition Against Censorship, co-delegate

Presentations---~·-··------Problem Patrons. Arrowhead Library System Retreat

Workshops, Seminar~Conferences

Leadership Ninneapolis program, January - May Minneapolis Chamber of Commerce

American Library Association Annual Conference, San Francisco

American Library Association Midwinter Conference, San Antonio

Minnesota Library Association Annual Conference, Brainerd

Cultural Diversity Workshop, City of Minneapolis

Jane O'Brien

Membership

Minneapolis Public Library Staff Association AFSCME Local 99

-11- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER

COMMUNITY LIBRARIES

RANKED BY CIRCULATION PER HOUR

1992

Agency CIRC HOURS OPEN* HOURLY CIRC

Washburn 464,631 3,068 151. 4

East Lake 268,317 2,392 112 .1

North Regional 274,034 3,068 89.3

Nokomis 205,494 2,392 85.9

Walker 248,246 3,068 80.9

Northeast 164,478 2,392 68.7

Linden Hills 171,726 2,392 60.3

Bookmobile 8,823 148 59.6

Roosevelt 101,597 1,878.5 54.0

Southeast 95,058 2,287 41. 5

Webber Park 67,047 2,002 33.4

P. Bottineau 36,253 1,144 31.6

Hosmer 59,528 2,002 29.7

Franklin 56,808 2,002 28.3

Sumner 47,009 2,068.5 22.7

Totals 2,269,049 32,304.0 70.2

* Hours open is based on weekly hours X 52 Bookmobile out of service due to staff emergency July 6 - 16, 1992 Roosevelt closed November 16 - December 8, 1992 Sumner opened on Saturdays May 30 - August 29, 1992 Southeast closed Saturdays May 30 - August 29, 1992

-12- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER

COMMUNITY LIBRARIES

1992

RANKED BY CIRCULATION PER FTE

Agency CIRC FTE CIRC per FTE

Washburn 464,631 12.86 36,129.9

Northeast 164,478 4.6 35,756.0

Linden Hills 171,726 5.1 33,671.8

East Lake 268,317 7.98 33,623.7

Nokomis 205,494 6.32 32,514.9

P. Bottineau 36,253 1. 2 30,210.8

Roosevelt 101,597 4 25,399.2

Walker 248,246 9.8 25,331.2

North Regional 274,034 11. 25 24,358.6

Webber Park 67,047 3 22,349.0

Hosmer 59,528 3 19,842.7

Southeast 95,058 4.85 19,599.6

Franklin 56,808 3 18,936.0

Sumner 47,009 3 15,669.7

-13- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER

COMMUNITY LIBRARIES

RANKED BY REFERENCE* PER FTE

1992

Agency FTE+ TOTAL REF REF PER FTE

Washburn 12.86 164,819 12,816.4

Walker 9.8 75,342 7,688.0

East Lake 7.98 55,335 6,934.2

Linden Hi 11 s 5.1 31,793 6,234.0

North Regional 11. 25 66,470 5,908.4

Northeast 4.6 24,762 5,383.0

Roosevelt 4 20,791 5,197.8

Southeast 4.85 25,186 5,193.0

P. Bottineau 1. 2 4,945 4,120.8

Hosmer 3 11,809 3,936.3

Webber Park 3 11, 794 3,931.3

Nokomis 6.32 22,362 3,538.2

Franklin 3 10,599 3,533.0

Sumner 3 9,030 3,010.0

* Excludes Directional A & B • Excludes Library Page staff Roosevelt closed November 16 - December 8 Sumner closed January 2 - January 8; opened Saturdays during Summer Southeast closed Saturdays during Summer

-14- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER

COMMUNITY LIBRARIES OFFICE

REPORT ON SUBSTITUE REQUESTS

1992

MONTH TOTAL I OF DAYS AVERAGE PER REQUESTS DAY JAN 518 25 20. 72 FEB 520 25 20.8 MAR 549 26 21.1 APR 535 26 20.05 MAY 446 24 18.58 JUNE 555 26 21.34 JULY 603 25 24.12 AUG 625 26 24.03 SEPT 498 24 20.75 OCT 577 27 21.37 NOV 472 24 19.6 DEC 542 25 21. 76 TOTALS 6,440 303 21.25

-15- MINNEAPOLIS PUBLIC LIBRARY AND INFORMATION CENTER

COMMUNITY LIBRARIES

MEETING ROOM USE 1 992

Organizations

AA AA.II AA.RP Aardvark Writing Group Abundant Life Church Ad Hoc Coalition Against Police Brutality Adult Children/Siblings of Mentally Ill Advanced Hypnotherapy Center Al-Anon Family Group American Cancer Society American Lung Association - Respiratory Health Club American Penwomen Amnesty International #575 Anti-racist Action Barton & Associates Betsy-Tacy Society, Twin Cities Chapter Birth Series Black Mediation Counsel Block Club Border Books Bottineau for Citizens in Action Brian Coyle Minneapolis DFL Caucus Bridges Carleton College Carpatho Rusin Society Central Neighborhood Improvement Association Child Care Resource Center Children's Book Illustrators Guild Chinese American Association of Minnesota Clean America, Limited Coldwell Banker Real Estate Community Crime Prevention/SAFE Community Involvement Program Congress of Minneapolis Neighborhoods Conspiracy Of Readers DFL - District 60 DFL - District 62 DFL - Gay Lesbian Caucus DFL - Hennepin County Daughters of the American Revolution Debtors Anonymous

-16- Decorating Den Delta Kappa Gamma Developing Capable People Discovery Toys Earthcare East Side Hennepin Human Services Council Eastside Human Rights Task Force Eastside Human Services Council Eckankar Edina Realty Facts of Life Farview Neighborhood Development Corporation FEMALE/Formerly Employed Mothers at the Leading Edge Financial Network Fisherman's Fellowship Frank's Refrigeration Franklin Avenue Multi-Cultural Center Franklin Avenue Revitalization Task Force Friendship Force of the Twin Cities Gay and Lesbian Community Action Council Girl Scout/Brownie Troops Greater Minneapolis Day Care Association Greenpeace Heart of the Beast Theater Heartland Hennepin & Lake Neighborhood & Business Coalition Hennepin County Community Health Department Hennepin County Community Health Department - Pre-admission Screening Program Hennepin County Emmy Program Hennepin County Foster Care Hennepin County Women's Political Caucus Holland Neighborhood Association Hospital & Nursing Home Employees Union SEIU Local 113 AFL-CIO/CLC Human Service Associates Hyper Card Computer User Group Independent Republicans - 58th District It's Time Minnesota JJKP Support Group Jordan Area Community Council/ JACC Kinnard Investments Kauffner for Senate L. M. Montgomery Society Lakeview Hearing Care Professionals/Sound Technologies,lnc Latitudes Map & Travel Store Legal Rights Center Council of Elders Library Development and Services Linden Hills Co-op Links Lithuanian American Community

Longfellow Community Counsel

-17- MSV Study Group Markley Square Condominium Association McDonald Restaurant - 2400 Nicollet MedCenters Health Plan MEDICA Melaleuca MEL SA Reference Committee Metropolitan Council Metropolitan Senior Federation Metropolitan State University Midwest Fiction Writers Midwest Independent Publishers Association Mini'app'les Apple Computer User Group Minneapolis - Arts Commission Minneapolis - City Council - Dennis Schulstad Minneapolis - City Council - Tony Scallon Minneapolis - Elections Office Minneapolis Community Development Agency Minneapolis Community Education Minneapolis Health Department Minneapolis Horseshoe Club Minneapolis Mediation Program Minneapolis Legal Aid Society Mental Health Law Project Minneapolis Parks and Recreation - District 12: Middle School Initiative Minneapolis Public Library and Information Center - Personnel Office Minneapolis Public Library and Information Center - Children's Centennial Committee Minneapolis Public Library and Information Center - MOP Meetings Minneapolis Public Library and Information Center - Young Adult Services - Middle School After School Program Minneapolis Public Schools Minneapolis Public Schools - Afrocentric Educational Academy Minneapolis Public Schools - Edison High School Minneapolis Public Schools - Franklin Middle School Minneapolis Public Schools - Kenny School Minneapolis Public Schools - Lincoln School - Staff Development Minneapolis Public Schools - Longfellow School Minneapolis Public Schools - Northeast Middle School Minneapolis Public Schools - Pillsbury Elementary School Minneapolis Public Schools - Pillsbury School - Minneapolis Kids Minneapolis Public Schools - Putnam Elementary School - Site Council Minneapolis Public Schools - Sheridan - Community Education Minneapolis Public Schools - Staff Development Minneapolis Public Schools - Volunteer Services Department Minneapolis Resources Minneapolis/Santiago Sister City Program MN Citizen's Council Minnesota Aids Project Minnesota Association for Continuing Adult Education Minnesota Association of Guardian ad Litem Minnesota Atheists Minnesota Book Award Committee

-18- Minnesota Civil Liberties Union Minnesota Czechoslovak Center Minnesota Driver Improvement Center Minnesota Imaginative Fiction Writer Alliance Minnesota Independent Publishers Association Minnesota Library Association - Legislative Committee Minnesota Library Association - Support Staff Roundtable Minnesota Literacy Council Minnesota Smoke-Free Coalition Minnesota Senior Federation Minnesota Society of Children's Book Writers Minnesota Talking Mom's Club Multiple Sclerosis Society Multiple Sclerosis Support Group National Alopecia Ariata Support Group National Association to Advance Fat Acceptance National Association of Letter Carriers - Branch 9 National Writer Union Neighborhood Revitalization Program New Alliance Party Ninos del Paraguay Nokomis East Neighborhood Association North Hennepin Business & Professional Women North High School Alumni Association, Inc. North Minneapolis Human Services Council Northeast Emergency Food Shelf (NEED) Northland Storytelling Network Northside Day Care Providers Northside Neighborhood Housing Services Oasis Of Love Crisis Intervention Center Parent Teacher Association Peavey Park Arts Group People of Phillips/District ll(NRP process) Pillsbury Neighborhood Services Plymouth Christian Youth Center Polish American Genealogy Club Powers Consulting Pro-neighborhoods Program Professional Editors Network (PEN) Professional Women's Group Proud Disabled Lesbians Provider's Choice Refunding Coupon Club Richmond Realty Advisors SF Minnesota SMC Minneapolis Sexual Violence Center Share Senior Care South High Centennial Activities Committee Southdale-Hennepin County Library - Great Books Group

-19- Sri Chinmoy Meditation Center Sudbury Model Charter School Survivors of Incest (SIA) Tangletown Neighbors Together Tax Counseling for the Elderly (VITA) Tea Tree - Melaleuca Training This Is It Ministries Thursday Club Toastmasters Transportation-Communications Union - Local 3025 Twin Cities Anime United Food and Commercial Workers - Local 653 United Olympic Service Center United Senior, Inc. University of Minnesota - Compleat Scholar University of Minnesota - Continuing Education for Women Upper Midwest Bead Society Uptown Booksellers Association Uptown Business Association Visitation School Volunteers in Eastern Europe Volunteers of America Waddell & Reed Financial Services Way to Grow West Broadway Revitalization Task Force West High School Alumni Association WISE Resource Volunteers Woodswomen Writers Group 0 When the Bolweevil Sings" White German Shepherd Dog Club Year of the Cities Advisory Committee

-20- COMMUNITY LIBRARIES BOOK SJ<~LECTTON OFFICE Annual Report

1992

With Washburn enjoying a record year in a newly expanded facility, community libraries resumed the upward circulation trend which, except for minor setbacks last year and in 1982, extends back to 1979. We closed the year with a circulation of 2,269,049, up 10.66% from 1991.

These figures and others in this report do not include a Minneapolis circulation of 8,711 from the Readmobile (operated jointly with the Hennepin County Library using county materials). Readmobile circulation was not reported in 1991.

Adult circulation was 1,289,469, up 8.01 o/o from 1991, and juvenile circulation was 979,580, up 14.34%. Adult materials accounted for 56.83% of the circulation while juvenile materials accounted for 43.17%.

Initially, we divided the circulating part of the 1992 book budget so that approximately 38.5% went to juvenile accounts and 61.5% to adult accounts. These proportions reflected the circulation split as modified by differences in unit costs and included on the adult side the POP-Rush accounts for community libraries.

In addition, $30,474 in undesignated trust funds was made available to enrich the juvenile nonfiction collections. If one adds these to the other budgeted amounts, the year-end budgeted percentages for circulating materials were 59. 7% adult and 40.3% juvenile. Actual 1992 expenditures turned out to be 60.3% adult and 39. 7% juvenile.

Washburn's circulation of 464,631 was an all-time high for the agency and almost equal to 44% of Central Library circulation. Juvenile materials accounted for 46.2% of this circulation, and it was hard to keep up with the demand. As one way to make additional books available, we began to route juvenile objective weeding lists of other agencies to the Washburn staff prior to weeding so they could mark titles they thought might be used at Washburn. If these titles were weeded, they would be sent to Washburn for possible addition. Late in the year we extended the procedure to include objective weeding lists for teen fiction.

An important tool for collection development added this year was B&T LINK, Baker & Taylor's CD Rom data base of titles currently in print. It provides the equivalent of Bowker's Books in Print, Books in Print Supplement, Subject Guide to Books in Print, Paperbound Books in Print, Forthcoming Books and much more. It includes books on tape, phonotapes, compact disks, and videocassettes. A new CD Rom disk is sent every month, so the listings are much more current than those in the Bowker printed publications. Since it is a computer controlled data base, it is very flexible and can be searched and sorted in a great variety of ways, using numerous differing fields, parameters and filters. Next year, it will include the discounted prices offered under

-21- our Baker & Taylor contract so we can predetermine our actual costs before placing an order. In addition, the cost of B&T LINK is substantially below that of the printed volumes it replaces.

The complicated procedures we used to determine the shelf-time periods for objective weeding lists have been abandoned as the result of a new procedure developed by Randen Erickson from EDP. Now when I request weed lists, I provide rules specifying material types, locations, exclusions, inventory size, and a last activity date of a year ago. Items selected by the rules are ordered by last activity date, and beginning with those with the oldest last activity date, items are selected until they number 10% of the inventory (or whatever percentage is desired). If all the items together do not equal the desired percentage of inventory, we accept the smaller percentage, since we believe the shelf-time period should never be less than one year.

More than 110 objective weeding lists were prepared in 1992. Fiction collections were weeded at East Lake, Franklin, Linden Hills, Northeast, Roosevelt, and Walker. Nonfiction collections were weeded at East Lake, Hosmer, Linden Hills, Nokomis, Northeast, Pierre Bottineau, Roosevelt, and Southeast. Juvenile collections were weeded at East Lake, Franklin, Linden Hills, North Regional, Northeast, Roosevelt, and Southeast.

The POP-Rush project, begun in 1991, was extended this year to include fiction titles. The plan is administered by Robert Thompson, Head of the Acquisitions Department, and entails ordering, far in advance of publication, titles which are expected to command exceptional reader interest. I receive a copy of each order submitted, and by entering the orders on a specially designed spreadsheet, I am able to keep track of the distribution of volumes and costs even though only two accounts (one fiction and one nonfiction) have been set up for the fourteen branches.

In 1992, 4,656 volumes of 227 fiction titles and 3,199 volumes of 228 nonfiction titles were added to community library collections through the POP-Rush plan.

The title selection has been good, and the books seem to be ready for use sooner than was the case in the past. Each week a "holds/copies" report, including all titles with more than five reserves, is prepared by Randen Erickson in EDP and circulated to Robert Thompson, Betsy Williams (Popular Library selector), and me, so we can respond immediately to any unforeseen demand.

This year we continued our efforts to provide multicultural materials by using $9,230 from the 1991 LSCA grant to purchase books and audio cassettes for the use of people studying English as a second language.

In the fall, a new one-volume edition of the booklist "Rainbow Collection" was issued by the Children's Services Department, and in preparation for this, Lois Ringquist prepared a buying 11st and coordinated a combined order enabling branches to replenish their supply of these materials.

-22- In an effort to better serve library users in their early teens, we increased the teen paperback budget 50% and began rebuilding the cataloged teen fiction collections by ordering additional branch duplicates of titles selected for the Literature Department's teen fiction collection. Except for Washburn, where circulation in all categories seems to have soared, circulation of teen materials has remained unimpressive.

This year we began to improve our career and job-seeking collections by upgrading our subscription to the Minnesota Career Information Service at Walker and adding additional subscriptions at North Regional and Washburn. We intended to use the 1992 LSCA grant money to enrich vocational collections in all branches, but the money arrived so late in the year we have had to move that project into 1993.

We started to apply CD-ROM technology in the branches by adding CD-ROM players and an initial collection of CD-ROM materials, including the World Book Encyclopedia, at North Regional, Walker, and Washburn.

My hope to reduce the unit cost of our large print books has not yet been fulfilled. However, some of the costs formerly charged to the book fund are now charged against the income from the Hardaway trust fund. The will establishing this trust specifies that the income from the trust be spent for new large print mysteries, westerns, and adventure/travel books.

Our moratorium on videocassette purchases was relaxed slightly to allow the expenditure of $2,000 for juvenile videocassettes in 1992. Circulation of juvenile videocassettes this year in community libraries was 4,970 compared to 4,981 last year. The future direction of videocassette service in the branches remains to be determined.

This year I revised my monthly budget reports to the branches to provide a translation of branch budgets and budget balances into quota units as well as target numbers for quota expenditures. It's difficult to do this with precision for fourteen places with differing buying patterns, but I hope the effort was of some use.

We continued the vacation-planner project again in 1992, with Janet Rogers preparing, for each agency and the History Department, a set of customized letters to be sent to travel bureaus in the United States and its territories, requesting tourist and travel maps and brochures. In all, 738 letters were prepared. Canadian provincial and territorial tourist bureaus were contacted by phone, and most were willing to accept our request for a bulk shipment to be sent to my office for distribution.

Janet Rogers continues to maintain the publisher's catalog collection. This year we acquired Paradox software, and the collection index was transferred from Lotus to a Paradox database. Paradox provides shortcuts to entering data and many options for manipulating the data not available in Lotus, but as with any new software, learning to use it takes time.

-23- The Lotus 1-2-3 Release 3.1 software we acquired last year has turned out to be a great help in the manipulation of data in budgeting and in the preparation of statistical reports.

This year I developed a template that can combine circulation data for the last three years into a single-page combination of bar graphs and tables to show three-year, year-to-date comparisons in any of the categories included in the detailed circulation reports for each of the branches, the community library system, the central library, and the entire MPLIC system. These single-page reports make it possible to grasp an enormous amount of statistical data very quickly.

I also worked with Randen Erickson to develop a report from the Geac system that combines inventory data by material type and by location code in a single table. This report makes it possible to detect the presence of errors and inconsistencies in the assignment of material types and location codes and provides essential information for writing the rules needed to identify items needing correction.

The report is indispensable for determining inventories for the objective weeding process because some of the collections are defined by both material type and location code. Collection size must be known before the number of items required on an objective weeding list can be determined.

This report also includes secondary locations, so it can be used to determine the distribution of the large type and talking book collections.

I spent some time this year developing a reliable way to determine unit costs using one of the Geac generic reports. One begins by importing to Lotus a download of the current year's ABAPOV open order report for the fund of interest. It is also necessary to make a note of the expenditures from that fund as of the time the open order report is run. The goal is to divide expenditures by the number of items invoiced.

Unfortunately, the ABAPOV report includes all items ordered on purchase orders for the items ordered for the fund of interest, even if those items were ordered for a different fund (as is often the case).

Fortunately, the ABAPOV report also indicates how many copies of each title on each purchase order were ordered for the fund that is the subject of the report. Separating out data for the "fund copies" is a complicated editing process, but by using two editing macros and seven Lotus "@" functions, I was able to reduce manual editing to manageable proportions.

Subsequently, Randen Erickson developed a program to extract unit costs directly from the Geac Acquisitions System tables, and my proud discovery became obsolete. It was useful, however, in verifying the validity of Randy's method.

As we enter the coming year, once again we are facing the prospect of a reduced book budget. The last two years we have fared much better than

-24- we had expected. I hope we will again be pleasantly surprised when the budget for 1993 is finalized.

Respectfully submitted,

Daniel P. Teisberg Community Library Services Book Selection Librarian

-25- COMMUNITY LIBRARIES BOOK SELECTION OFFICE

St::i.fL 9_omplemen t 1992

Daniel P. Teisberg Librarian ·v January 1 - December 31

Janet M. Rogers Clerk Typist II January 1 - December 31

-26- COMMUNITY LIBRARIES BOOK SELECTION OFFICE

Staff Activities 1992

Daniel P. Teisberg Memberships American Library Association Friends of the Minneapolis Public Library Minnesota Library Association Minneapolis Public Library Staff Association Librarian Supervisors Union of Minneapolis

Committees MELSA Collection Management Project Team

Classes, Workshops Sexual Harassment Training Session Americans with Disabilities Act Training Sessions

Janet Rogers Memberships A.F.S.C.M.E. Local 99 Minneapolis Public Library Staff Association

Committees Welfare Committee, Chair - MPL Staff Association Health and Welfare Committee, Chair - Local 99

Classes, Workshops Hypnosis to stop smoking Advanced WordPerfect Parent Support Group

-27- nirff:AP(US f'IJll. IC LIBRARY AMJ ltfffillA new CENTER

ccmwm LIBRARIES 8()()1( 81.()GET Am.rel Exriendih.res by LibrBrY end !lejor Account Category, 1992 I 19'11 :---- ...... -.... ------: I AOO.. T ACCC!JiT S I JUVENILE ACCMTS I, ...... II ...... ------...... I 'I I I :Encyclo- : : :tttshots,: Milt : : : : IJwenile : : AOO..T a I I I I lpedins & : Milt : Milt : Booldng !VF, Arul t !Records, : AOO.. T !Jwenile : Jwenlle : !Records, !JWENILE : JUVENILE : :Agency: !Reference: Ct.rrent :Rei>lnce- : Ahe9d : & Teen :cos, end : ACCOONT : Current !Replace- :Jwenile :cos, end : ACCMT : ACCMT : :srllbol: Yeer : Books : Books : aents : Books :Faperbks. :camttes: TOTALS : Books : Ments :Paperbks. :cassettes: TOTALS : TOTALS : :------:------:------:------:------:------:------:------: ------:------:------:------~ ------:------:------: : 1992 I t9S4: '25,139: t3,910: t3,144: t6,372: t2,558: t42,077: t14,891 I U,836: t5,453 I t923 I t26, 102 I t68, 180 ; El : 1991 ! t3,412 : m,291 : t3,57S I tS,030 ! $5,433 : t2,"7 : m,189 ! $13,553 ! '4,478 ; U,028 : 1951 : t23,0IO : t67,199 : II------,------,------,------I I I II•------,------I 1------,I I ------,I ------I ------1------, I I ------1------,I I ------,I ------,I : : 1992 : m, : 17,617 : 1101 : mo : s2,,22 : t586 : m,565 : ts,so1 : u, n, : tt,563 : 1261 : m,oss : m,621 : : FR I 1991 I t805 I t7,018 : t881 I tl,426 I t2, 788 : t624 : $13,542 I t7,436 I tl,434 I tl,890 I t290 I tll,050 I t24,592 ; :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : 1992 I $503 : t6,149 ; t753 I t742 I tl,511 I t831 I t!0,490 I t8,519 I $3,524 ! tl,872 : '406 I tl4,322 : t24,812 I : I«) : 1991 : t909 : t6,323 : u,132: tt,499: s2,11, : tss1 : m,834 : 17,338 : tt,794 : t2,380: t211 : tll,783 : m,616: :------:------:------:------:------:------:------:------: ------:------:------:------:------~ ------·-- :------: : : 1992: ts23: m,s23: t958: 11,1ss: t2,975 : s2,208 : s22,973: t9,986 : t3,733 : 13,482 : ss21 : m,121 : t40,694 : : LH : 1991 ! tl,337 I t!S,298 I 11,474: 13,172: t3,U5: tl,783: t26,508 I 19,276: 13,573 I 12,781: 1559 I tl6,190 I '42,698 I :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : I 1992: $696 I tl7,164; 11,464 I 12,221 I U,142 I tl,537: $27,225 I tl2,325 ! t4,837 ! 13,298: t824 I $21,284 I US,508: : ltC : 1991 I 1799: tl7,260 ! tl,504: t4,032 I $3,975 I tl,752: t29,322: tll,868: t4,259 I 13,353: t868 I t20,348: $49,671 ! ,I ------, I ------,t ------,------I------I I I ------,I ------,I ------1I ------,I ------,I ...... ,I ------1------, I I ------,I ------,I : : 1992: tt,255: t26,004: t3,803: t3,12s: 17,576: $2,509: su,21,: m,356: t4,689: t3,765: ms: t24,546: t68,B20: I ~ I 1991 : tl,105 I t25,503: t3,471 : tS,658: $7,285: tl,828: '44,851 ! tl3,603: U,990; SS,774 I '924 I t25,291 I 170,142: :------:------:------:------:------:------:------:------: ------:------:------:------:------:------:------: 1992 : t5S4 I tu,419: t2,064 I 11,762 I $5,477: tl,568: 125,844 I t9,794 ! t2,720 I t3,112 I 1415 : 116,041 : Ul,885 I l ff: : 1991 ! 1869 : SU,920 I tl,952 I t2,822 : U,548 : 11,348 I t26,459 : 18,878 I 13,010 ! 12,497 I U54 : 114,838 I $41,297 I I,------,------, I I ------,------,I I ------,I ------1------,I I ------.I ------,I ------. I ------.I ------,------,I I ------,I -- ... ------.I ! 1992: tl23: t3,992: t45: tO: tl,173: $293 I t5,626: tS,248: $461: tl,284 ! SU6 I 17,139 I $12,765 I ! P8 I 1991 ; $209 : 14,708 : tS3 : to : ti ,061 I t343 : S6, 374 ; t4, 601 l t579 ! tl, 336 I 1221 : t6, 737 I 113, Ill : :------:------:------:------:------:------:------:------:------:------:------:------:------:------·--:------: l ! 1992 I 1508 : tl2,659 : t647 ! t903 : t3,315 I 1817 ! 118,848 : t9, 740 I tl,976 I S3,064 ; S505 I $15,285 I 134,133 : I RO l 1991 : S772 : tl2,109 I t802 : tl,633 : S3,0ll : '776 I Sl9,102 I t8,886: tl,675 I 12,512; 1582 I 113,655 I t32,757 ; ,------I ,------I ,------, I I ------,------,I I ------,I ------.I ------'I ------,------,I I ------.-----I ...... --,t ------,------I .------,I I : : 1992 : ts1s: m,21s: u,,22 : tt,266 : tl,883: tl,896 : t21,260: t9,757 : tt,657 : tt,416: t395 : m,22, : 134,,ss : : SE : 1991 : tt,337 : m,us : 11,us : t2,327 : t2,383 : t1,so2 : t22,uo : t8,875 : u,952 : t1,s1s : tm : m, 119 : m,559 : ,------I ,------I ,------I ,------I ,------,I I ------,I ------.I ------.I ------I,------, I ------,------.I I ------,I ------,------,I I I ! 1992 ! '462 I ts, 850 I U59 I t332 : ti, 167 I t487 ! t8, 758 : t8, 437 : ti, 147 I ti, 515 I $186 : ti!, 285 I t20,043 ! I SU ! 1991 l tl,379 I $6,201 ! tS40 : t838 : tl,356 : $614 : t!0,928 I t7,426 : tl,524 l tl,951 ; t236 : tll,136 I 122,064 : :------:------:------:------:------1------:------:------:------:------:------:------:------:------:------: : : 1992 : tt, 294 : 12s, 889 : t3, 891 : 13,584 : ts, 146 : t3, 714 : m, 519 : u,, 803 : t3, 161 : 14,359 : sm : t23, 101 : t66,620 : : 11A : 1991 : 12,129: s2,,s90: u,os2 : t5,883 : t5,229 : t3,338 : m,s21 : m,,09 : t3,1so: t3,3'9: ss21 : t20,m: 166,250: I t I I I I I I I I I I I I I I ,------i ------,------,------1------t ------, ------... --,------,------,------. ------.------, ------,------,------1 : : 1992 ! 11,210: t25,625: S6,048: S5,156: SS,081 : 13,&67: S&9,586 ! 116,011: Sl2,229: 17,221 : Sl,160: 136,621: S86,207:

: Ill I 1991; $2,210 I $23,274; t9,701 : $12,176 I $7,494: SS,739: t60,594 ! tl4,326 ! $18 1 268: t7,097: tl,304: '40,997: t!Ol,591 : :------:------:------:------:------·-- :------:------:------:------:------:------:------:------:------:------: : 1992 : $399 : tS,441 : tSSI ; t519 ! t2,288 : t341 : t9,539 : t8,086 : t851 : tl,849 : t215 ! tll,001 : t20,S40 I : II' I 19'11 : tl,056 : tS,400 : $539 I tl,392 ! t2,519 : t302 ; 111,208 : t7,276 : tl,072 : 12,142 I t257 : t!O, 748 ! t21,956 I 1------:------:------:------:------:------:------:------:------:------~ ------:------:------:------:------: : CCfl. I I : I : : : : I : I : : l : LIB. : 1992: t9,m 11204,744: 126,723: s2s,302: t53,531 : s22,s11 it342,586 :mi,460: m,543: m,2ss: 17,468 :1249,726: 1592,312: :TOTAi.Si 1991 : 118,329 11200,641 : 131,122 l 147,888 I 152,642 I $23,252 lt373,873 !1136,753 I 151,758 I 142,905 l SB,215 :s239,631 : 1613,504 I ,I ------,------, I I ------1I ··----·--1------I II------,------I 1------f 1------,I I ------I------.------,------I I I 1I ·------•• 1I •·•--•-••• 1I Figires n actual expendit1res as recorded on the G~ 8Cll.lisit!ons system. llhile these rtnllbers heve been rOtllded to llhole doller l!IIOC11ts, the tn"OU'lded l'l.llbers were used in celculetinQ totals. Consequently, the totals MBY Vl!l"Y slightly froa those that would be yielded by the rOU'lded rutlers. Expenditures froa eccOC11ts not elloceted to indlviMI 119encles (I.e., telklng books, fll,strlps, videos, COIIPUter software, the bookmobile collection, lerQe print books), the llldtslnted trusts ftn!s, end the l'Cf-Rush accOC11ts ere 0tltted frOI these tables.

-28- "IlfUf'll.lS ru!l.IC LIMARY 00 llf"CfflATI~ CENTER - C!ffl.WITY LIMARIES - INVENT~Y Cf BARCOOED MATERIALS BY AGENCY AM) CATE~Y - DECEll3ER 1992 (Inventory dllte: 01/05/93)

lCATEGa!Y El FR l«l LH t« ~ t£ PB RO SE SU IIA MN If' : TOTALS i I I I ------...... - ... --...... ------...... ------...... ------...... ----...... ------I ------I !Milt : : lFiction 9,285 4,089 3,341 4,653 9,013 23,249 6,988 1,882 5,053 6,065 3,500 12,901 13,114 3,778 l 106,921 i I I I I lArult : INonfiction 22,m 9,911 8,403 11,154 11,011 39,785 17,900 3,070 9,374 11,994 11,981 28,602 28,566 5,428 225,911 : I I I I lJwenile : IBooks 17,521 10,010 8,623 13,378 17,174 29,611 11,922 5,198 11,543 9,165 10,359 21,662 27,975 7,988 202,129 : I I I I IMJit I : lPhonodiscs 288 237 143 85 294 506 455 107 280 295 598 682 156 190 : 4,316 : I I I I I I IJwenile : : IPhonodiscs 155 140 84 152 287 384 118 122 161 188 217 408 123 164 : 2,703 : I I I I I I :Talking Boole : : IPhonotapes o o o O o 2576 o o o o o o o O' 2,576l I I I I IOther A

:crRCIUTII* BY 11AJM CATEGMIES l----_ .. ______,,,., ______., ______... ______.. ______...... : : Milt : Milt : l.klcet. : lklcat. : AdJlt AdJlt : Milt : Milt : : Arult : :Juvenile : lk'icet. IJuvenile :Juvenile IJuvenile : :Juvenile : : : l Cat. : Cat. : Milt : Teen I l)ie- VF i Period- lROs, CSs,: Arult l tliscel- i ADllT l Cet. :Juvenile : VF l Period- :ROs, CSs, :Juvenile i lliscel- l JIMNILE : CCffllt.{D : Agency : Fiction : Nonfict.: Pbks. : ms. : Shots , Iteas : icels : CDs : Video : leneous : TOTAL : Bool

:CATALOGED ADllT fICJI(M CATEGa!IES l~C~It«; CATEGMIES :------·------: :------·------·------·------: l Milt l Milt : Milt : Milt : l Milt l Milt : Arult l TOTAL : :Talking: other : : : Aru..T I Jwe- : Jwe- : Jwe- :JUVENILE : : : General : llystery I ROll!IICe : Science : Teen : llestem : foreign :Ler~ Pt.: mu : : Arult : 8o(,k : Milt : Arult : Milt :RO,CS,CD : nlle : nlle : nile IRO,CS,CO ICOlt!Hf:D : : Agency I fiction : fiction : Fiction : Fiction : fiction : fiction : fiction : fiction : fICTI~ : : Agency : ROs : CSs I CSs : CSs I CDs : TOTAL : ROs I CSs : CDs : TOTAL I TOTAL : :------:------:------:------:------... --:------:------:------:------:------: :------:------:------:------:------:------:------:------:---·---:------:-·------:------: :8octl0bilel O : O : O I O : O I O : O : O : 0 : :Booklll0bile: O : O : O : O : O : O l O : O : 0 I O I O I :-----·---- :------:------:------:------:------:------:------:------:------: :------:------:------:------:------:------:------·-:------:------: ...... :------:------: :East Ll!l

:------:------:------:------:------:------:------:-----.. ---:------:------: :------:------:------: ,,, ______:------:------:------:------:------: ·------:------:------: , :central : 68,464: 33,810: 6,795: 10,657: 1,416: 2,041 : 4,158: 9,712: 137,053: :central :26,700: 2,707 :38,586 :u,293 :35,184: 103,177: 1,017: 6,703: 94: 7,814 : 110,991 : :------:------:------:------:------: ------: ------1------:------:------: :------:------:------: ------:------:------:------:------:------:--.. ----:------:------: I I t I I I I I I I I :GRAN) : : : : : : : : l ; :GRAPIJ I I I I I I I I I t t :TOTAL : 232,!XXl : 148,572 : 36,533 : 27,206 : 6,295 : 7,520 : 4,189 : 32,357 : m,672 : :ToTAL :32,234 : 5,472 192,475 197,947 :73,105 : 203,286 I 4,331 :,2,787 l 354 l 47,472 : 250,758 : :------:-.. ------... :------:------:------:------:------:------:------:------: :------:------:------:------: ------:------l------:------:------:------:------:------: l«ITE: ~ILE CIRCtlATIOO li

I INISCELI.ANEOOS CATEOOlIES I :LARGE PRINT CATEOOllES l------... ------·------·-----·------: :------: I I : A®lt :Inter- : INiss!ng: TOTAL :Jwen!le: Jw. Jwe­ TOTAL : : A®l t : A®lt : Total I Pie­ :1m1cai: Sheet :cOlllllllter:L!brary: 16111 Fili llleter' 1: Adult AOllT :c011PUter: R-H n!le JW. TOTAL : :Large Print :Large Print: Jwen!le :Large Print: Agency : tires llaps 1Scores : tm!c :Sottlll!f"e: Loens : F!l1s :strips :slides : Type : Other "ISC. : Soft we: Packets: Other NISC. NISC. : Agency : Fiction : Nonf!ct!on:Large Pr!nt:circulation: :------:--- ... ---: ...... :------:------:------:------:------:------:------:------:------1------:------:------:------:------:------: 1I ·------, I ...... ,I ...... -...... ,I ------,------II I :Bookl0bllel O : 0 : O : O : o : o : O : o : O : o : O : o : O : O : O : 0 : O : :Eest Lake : O : 0 : O : O : :------:------: ·------:------:-----:------:------... :------:------:------:------:------:------:------:------:------:------:------l :------:------:------:------:------: I :Eastlake: 8: o: 10: 9: 21: 154: o: o: o: 12: o: 274: 2: 814: o: 816:1,090: :Eest lake I 2,237 : 259 : 0 : 2,496 : :------: ""------:------:------:------:------:------:------:------:------:------:------:------:------:------~ ------:------:------l I------,------,------.------,------I I I I I 1I :Franklin : 2 : O : 6 : 2 : 3 : 47 : O : O : O : 34 : o : 94 : o : 296 : O : 296 : 390 : :Franklin : 2,216 : 385 : 0 : 2,601 : :------:------: ------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: ,I ------,------I ,------I ,------,I I ------1I I :Ho-,. : 0 : 0 : 12 : 2 : 2 : 54 : 0 : 0 : 0 : 26 : 0 : 96 : l : 177 : 0 : 178 : 274 : :HosMer I 1,098 : 234 : I: 1,333 : I I I I I I :------.. ---:------· :---·---:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: , ------, ------,------, ------, ------J :unden H. : 3 : 0 : 71 : 30 : 13 : 333 : 0 : 0 : 0 : U : 6 : 470 : 6 : 0 : 0 : 6 : 476 : :Linden Hills : 711 : 223 : 2 : 936 : :------:------:------:------:------l------:------: -·----- :------: ·------:------:------:------:------:------:------:------:---.. ---: :------: ------:------:------:------: :Nol : : : : : : : : : : : : : : : :GRAM> : : I : : :TOTAL : 4,023 7 8,699 : 4,558 : 2,384 2,241 : 4,436 : 65 112,080 700 : 12 :39,205 : 588 : 2,491 0 : 3,079 :42,284 : :roTAL : 32,357 : 4,334 : 239 : 36,930 : :------:------: ·------:------:------:------:------:------· :------:------:------:------:------:------:------:------:------:------: :------:------:------:------:------: l«lTE: REAMl!ILE CIRCIUTIOO ARE l«JT l~LCfD IN TIESE STATISTICS. ftllfU'(llS PIB.IC LIBRARY All> IIFm!ATI~ CENTER - IITAILED CIRCll.ATI~ STATISTICS - JAMIARY-DECEll!ER Im

:CATALOGED JINENILE BOO< CATEG

:ma.UTillf PER Y(l.11( - INYENTlliIED CU.LECTIIMS - PIUIATED NllJAl. RATE - JN«JMY-DECOl!ER 1992 ------: COllbined COllblned : Colbined Allllt ll'ld Jwenile : Cat111()9ed Milt fiction : Catal()9ed Milt Nonfictim : Cat111()9ed Jwenile Books Allllt ROs, CSs, CDs Juvenile RDs, CSs, CDs Videocassettes I :------:------:------:------: ------:------:------: 'I I :Jlll'llrf- :Dember : Am.la! :Jerury- :Decellber : Arnllll :Jerury- :Decetlber : Arru!l :Jerury- :Deceaber : Amllll :Jerury- :0ecet1>er : Am.la! :Jerury- :Decetlber : Arn.el :Jarury- :Decellber : Alnlal : : Agency :Decelber :rionth-end: Circ-Per-:Decetlber :rionth-end :circ-Per- :Dember :r1onth-enct:c1rc-Per- :0ecetlber :rionth-end: Cl re-Per- :Deceaber :11onth-end :circ-Per-:Decetlber :l1onth-enct:c1rc-Per-: Deceaber :rionth-enct:circ-Per-: : Syllbol : Clrc. :Holdings :vol. Rate: tire. :Holdings :vol. Rllte: Circ. :Holdings :vol. Rate: Clrc. :Holdings :vol. Rate: Clrc. :Holdings :vol. Rate: Clrc. :Holdings :vol. Rate: Circ. :Holdings :vol. Rate: :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: El : '11,351: 9,605 l 4.20 l 59,402: 22,788: 2.61 : 68,094: 17,521: 3.89 l 10,546 i 2,127: 4.96: 5,118: 1,044: 4.90 l 1,905: 0 l ? : 848: 377: 2.25: :------:------:------:------:------:------:------:------:------:------: ------:------:------:------:------:------:------:------:------:------:------:------: : FR : 9,906: 4,504 : 2.20 I 10,868: 9,981 l 1.09 : 14,609 : 10,010 l 1.46 : 1,756: 1,017 : 1.73: 897: 601 : 1.49: 30: O: ? : 64 : 382 : 0.17 : :------:----:------:------:-----· :------:------:-----:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : t.i s, 461 : 3, 716 : 2. 28 : 11,263 : 8,515 : u2 : 16,654 : 8,623 : 1. 93 : 2, 798 : ss2 : 3.11 : 866 : 488 : 1. n : 425 : o : ? : 87 : 285 : o. 31 : :------:---:------:------:------:------:------:-----: ------:------:------:------:------:------:------:------:------:------:------:------:------:------: : LH : 28,367: 4,m: 5.94: 2s,m: 11,197: 2.54: 54,821: 13,378: uo: 10,182: 1,45&: 1.00: 3,465: n,: 4.79: 819: o: ? : 539: 267: 2.02: :----:------:------:------:------:------: ------:------:------:-.. ------:------:------:------:------:------:------:------:------:------:------:------:------: rt( : 33,932 : 9,251 : 3.67 l 40,931 : 17,053 : 2.40 : 57,516 : 17,174 : 3.35 l 6,401 : 1,480 : 4.33 : 5,312 l 1,157 : 4.59 : 1,113 l O l ? : 500 : 330 : 1.52 : :-----:---:------:------:------:------:------:------:------:------:------:------:------:------:------:------:-... ------:------:------:------:------:------: : NR : 43,362 l 20,431 : 2.12 : 50,865 : 39,0n : 1.30 l 74,659 : 29,608 : 2.52 : 12,824 : 3,639 : 3.52 : 2,637 : 1,319 : 2.00 : 1,656 : 882 : ? l 849 l 814 : 1.04 : wI :----:----1------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: ~ I IE : 26,756 : 7,254 l 3.69 : 32,188 : 17,950 l 1.79 : 32,917 l 11,922 : 2.76 : 8,118 l 1,590 : 5.11 l 2,4'11 : 665 : 3.67 : 739 : 0 : ? l 678 : 339 : 2.00 : :------:------:------:------:------:------:------:------:------:------·--:------:------:------:------:------:------:------:------:------:------:------:------: : PB : 3,315 : 1,941 l 1.71 : 3,484 : 3,087 : 1.13 : 10,701 : 5,198 : 2.06 : 641 : 384 : 1.67 : 871 : 571 : 1.53 : 3 l O : ? : 82 : 129 : 0.64 : :------:------:------.. :------:------·--:------:------.. :------:------:------:------·: ...... -..... :------:------:------: ·------:------.... :------:------:------:------:------: RO l 12,800: 5,128: 2.50 l 12,426 l 9,390: 1.32 l 28,080 l 11,543: 2.43 i 3,172: 1,057: 3.00: 2,371 l 796 l 2.98: 513: 0: ? : 270 l 273: 0.99: :---.. ----:------:------:------:------:------:------· :------:------:------:------:------:------:------:------:---.. ----"" :------:------:------:------:------:------: : SE : 16,858: 6,on: 2.18: 23,2n: 11,m: t.94 I 20,911: 9,165: 2.29: 7,917: 1,336: 5.93: 2,580: 808: 3.19: 852: o: ? : 403: 289: 1.39: :-----:-----:------:------:-----:-----:------:-----:------·--:------:------:------:------:------.. :------:------:------:------:------:------:------:------: : SU : 3,987 : 3,505 : 1.14 : 7,053 : U,981 : 0.59 : 16,975 : 10,362 l 1.64 : 1,093 : 1,016 : 1.08 : 687 : 562 : 1.22 : 61 : 0 : ? : 223 : 335 l 0.67 : :------:------:------:------:------:------:------:------:------: ------:------:------:------:------:------:------:------:------:------:------:------:------: : 11A : 45,578: 13,262: 3.44: 68,494 l 28,734: 2.38 l 51,483: 21,662: 2.38: 16,015: 3,069: 5.22: 4,151 l 1,317: 3.15: 1,021: 0: ? l 471 l 599: 0.79 l :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: ·---· ... ---: : 114 : 74,592 : 13,608 : 5.48 : 94,262 : 28,n4 : 3.28 : 149,207 : 27,975 : s.33 : 11,m : 2,658 : 6.55 : 1,220 : 1,,34 : 5.03 : 1,201 : o : ? : 2,229 : 510 : 3.91 : :------:------:------:------:-·------:------:----·---:------:------:------:------l------:------:------:------:------:------:------:------:------:------:--·--·---: : II' : 9,354 I 3,867 : 2.42 : 7,793 : 5,445 : 1.43 : 19,950 : 7,988 : 2.50 : 1,234 : 516 : 2.39 : 1,043 : 457 : 2.28 : 670 : o : ? : 151 : 261 : o.58 : :---·-----:------:------:------:------: ------:------:------:------:------:------:------:------l---.. ----· :------:------:------: ------: . ------: .______:------:------: I I I I I I I I I I I I I I I I I I l ALL : 357,619 : 106,921 : 3.34 l 450,746 : 225,911 l 2.00 l 616,637 l 202,129 l 3.05 : 100,109 : 22,225 : UO : 39,658 : 11,943 l 3.32 : 11,014 : 882 : 12.49 : 7,394 l 5,250 : UI :' :------:------:------· :------:------:------: ------:------:------:------:------:------:------:------:------:------:------:------:------:------l------l------: r«lTE: !ml TAI.Kl*' BOO( PIO«lTAPES AN> LARGE TYPE ms HAVE PRIIIARY LOCATI!JC COCfS IIHCH mE TlfM PART (f taTH REGil*AL'S INVENTMY EVEN TJrolH lk)ST BRANCl£5 CIRCll.ATE T1£SE IIATERIALS fRffl CClLECTICffi lllICH HAVE BEEN TEll'WRILY ASSIGlf:D TO Tlfl1 BY l'EANS (f Tl£ SECOOARY LOCATIM COCfS. TO "INIPIIZE DISTCWlTIOO (f CIRCllATI(Jf PER V(llft DATA INVClVING T1£SE CATEGCWlIES, INVENTMIES IN TlfSE TABLES HAVE BEEN rmrmo BY CCllECTII.W INVENT~ DATA EXTRACTED Tlffl.Qi Tl£ USE (f Tl£ SECOOARY LOCATIM COCfS. r«lTE ALSO, READMOOILE CIRCllATICffi ARE r«lT Il«:UUD IN TlfSE TABLES. lllll(ftlS P\ll.lC LIBRMY NI) llfmtATICW CBfTER - ClffllfITY LlllRNUES Page 2

ICIRCI.UTICW l'ER YU.lft - INYOOMIED CU.LfCTICWS - PRWTED NNJAL RATE - JAM.IARY-tfCEll!ER 1992 :------: : Milt Fiction (General l : : : : (Including Forei9n Fiction) : Milt llystery Fiction Milt ROIIIIICe Fiction Milt Science Fiction Teen Fiction Milt llestern fiction : Milt Large Print Fiction : :------:------:------:------:------:------: ------: :Jerury- lOecelber : Arro!ll :Jn,ery- IDecelber I Arrull IJn,ery- :Decelber : Amlal :J1n111ry- :Decetber : Amlal :J!ll'lllll'y- :Decetber : Armel :Jaruery- IDecelber : Arro!ll :J1n111ry- :Decetber : Arrual : AoencY :Oecelber :11onth-en<1:c1rc-Per-: Decetber :11onth-end: Clrc-Per-:Decelber :11onth-en<1:c1rc-Per- :Decetber :11onth-end: Circ-Per- :Decelber :llonth-end: Clrc-Per- :oecetber lllonth-end: Cl re-Per- IDecetber :llonth-end: Clrc-Per-: SY1bol : Circ. lHoldings :vol. Rate: C!rc. lHoldlngs :vol. Ratel Clrc. lHoldings :vol. Rate: Circ. :Holdings :vol. Rate: Clrc. :Holdings :vol. Rate: Circ. :Holdings :vol. Rate: Circ. :Holdings :vol. Rate: ,------:------:------:------: ------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------· :------:------: El : 17,207 l 4,'16: 3.90: 13,017: 2,753: 4.73: 4,308: 863: 4.99: 2,216: 592: 3.74: 738: 340: 2.17: 628: 321 : 1.96: 2,237: 320: 6.99: :------:-----:------:------: ------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : FR l 3,638 : 1,n4 : 2.05 : 2,587 : 1,249 : 2.07 : 625 : 361 : 1.73 l 530 l 357 : 1.48 : 22 l 54 : O.U : 288 I 294 : 0.98 ! 2,216 i 415 : 5.34 i :------:----:------:------:------:------:------:------:------:------:------:------:------:------·-:------:------:------:------:------:------:------:------: : tll 3,795 I 1,686: 2.25 I 2,511: 927: 2.71 : 465: 241: 1.93: 506: 280: 1.81 i 58: 80: 0.73: 28 ! 127: 0.22: 1,098 l 375: 2.93: :-----:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : LH : 12,748 : 2,266: 5.63: 11,611 : 1,558 l 7.45 : 1,480: 289 : 5.12: 1,120: 266 : 4.21 : 503: 174 : 2.89 i 194 : 105: 1.85: 711 I 119: 5.97 : :-----:-----:-----:------:------:------:------·--:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: l 1111( : 14,790 : 4,370 : 3.38 l 9,966 I 2,326 l 4.28 : 4,163 : 978 : 4.26 : 1,453 : 566 : 2.57 : 546 : 331 : 1.65 : 776 : 442 ! 1.76 : 2,238 : 238 : 9.40 : :------:----:------:------:------:------:------:-----:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : • I 16,254 : 8,068 : 2.01 : 12,591 : 4,368 : 2.88 : 3,926 : 1,490 : 2.63 : 1,612 : 976 : 1.65 : 556 : 543 : 1.02 : 1,294 : 622 : 2.08 : 7,129 : 4,364 : 1.63 : wI :------r-----:------:------:------:------:-----:------:------:------:------:------:------:------:------:------: ------:------:------:------:------:----- ... ---: 01 I : rt: I 12,171: 3,595: 3.39: 8,757: 1,831: 4.78: 2,408: 642: 3.75: 1,150: 470: 2.45: 176: 1S2: 1.16: 581: 295: 1.97: 1,513: 269: 5.62: :------:------:------:--- ... ----- :------J------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : PB 1,499 : 833 I 1.80 : 1,103 : S59 : 1.97 : 318 : 211 : 1.51 : 140 : 143 : 0.98 : 6 : 23 : 0.26 : 152 : 113 : 1.35 l 97 : 59 : 1.64 : :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: RO : 5,962 : 2,254 : 2.65 I 3,910 : 1,599 l 2.45 : 1,697 : 603 : 2.81 : 538 : 311 : 1.73 : 187 : 162 : 1.15 : 117 : 129 : 0.91 l 389 ! 70 : 5.56 : :------:------:------:------:------:------:------:----·-:-----·---:------1------:------:---·-----:------:------: .,. ______:------:------:------:------1------:------: I SE 8,295 : 3,200 : 2.59 : 5,888 : 1,698 : 3.47 : 900 : 448 : 2.01 : 1,513 : 528 : 2.87 : 141 : 136 : 1.04 : 83 : 54 : 1.54 I 38 : 8 : 4.75 : :------:-----:------:------:------:------:------:------:------l------l------:------:------:------:------:------:------:------:------:------:------:------: : SU : 2,110 : 2,073 I 1.02 : 1,078 : 671 : 1.61 : 390 : 297 : 1.31 : 115 : 244 : 0.47 : 103 I 120 : 0.86 : 102 : 95 : 1.07 : 89 : 5 : 17.80 : :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:-----:------:------: --·------: 11A : 23,883 : 7,304 : 3.27 : 15,029 : 3,463 : 4.34 l 1,828 : 813 I 2.25 : 2,299 : 768 : 2. 99 : 490 : 447 : 1.10 : 262 : 106 : 2.47 : 1,787 : 361 : 4.95 : :-----:-----:------:-----:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : ~ : 37,400: 7,117: S.26 I 23,456 I 3,567: 6.58 l 5,937 I 885: 6.71: 2,889: 704: 4.10: 1,318: 497: 2.65: 881 : 344: 2.56: 2,711: 494: 5.49: :------:------:------:-----:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : "' : 3,a1s : 1,m : 2.69 : 3,258 : 1,191 : 2. n : 1,293 : 576 : 2.24 : 468 : ,05 : 1.16 : 35 : 74 : o.47 : 93 : 1os : o.86 : 392 : 89 : uo : :------:------:------:------:-----:------:------:------:------:------:------:------:------:------:------:------:------:------: . ------:------:------:------: I I I I I I I I I I I I I I I I I I I I I I I I I I I I ALL : 163,567 I 50,374: 3.25: 114,762 I 27,766 l 4.13: 29,738: 8,697: 3.42: 16,549: 6,610: 2.50: 4,879: 3,133: 1.56: S,479: 3,155: 1.74: 22,645 I 7,186: 3.15 f :------:------:---- ... ---:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: l()TE: lmT TALKING BOO( f'IU«)TN'ES AN> LAR6E TYPE BOOCS HAVE PRI"1.RY LOCATitJI C

lCIRCWTllll PER Y(lllf • IIMNTMIED CO.LECTl<*S - mATED NRMl RATE - JAMJARY-DECEll!ER 1992 'I :------1 f I t I I f I I l Milt Phonodhcs : Milt f'honot111>es l Milt C<*ll!Ct Discs , Jwenlle Phonodiscs , Jwenile Phonot111>es , Jwenile Coinct Discs , Milt Videocassettes : :------:------~ ------: ·------:------:------: ·------: lJarury- lOecelber l Arnlal lJlml!l'Y- lDeceaber : Arnie! lJarury- lDeceaber l Arnie! :JllllJl!l'Y- lDecelber l Am.le! lJarury- lDeceaber : Arrull lJarury- lDecellber : Arrull lJarury- lDecellber : Ann.lei : ' AQency lDecNlber lllonth-endlCirc-Per-lDeceaber lllonth-end :ct re-Per-: Decellber lllonth-endlClrc-Per- lDecellber :llonth-endlCirc-Per-: Decetiber lllonth-endlClrc-Per-: Decelber lllonth-end lCirc-Per-: Deceaber : llonth-end: Cl re-Per-: l SY11bol : Clrc. lHoldil'195 :vol. Ratel Circ. lHoldlngs :vol. Ratel Clrc. lHoldlngs :vol. Rete: Clrc. lHoldlngs :vol. Retel Clrc. lHoldings :vol. Rete: Circ. lHoldings :vol. Rate: Clrc. lttoldings :vol. Rete: :------:------f------:------:------:------:------:------:------:------:------:------:------:------:------:------1------:------:------:------:------:------: El 393 : 288 : 1.36 l 5,387 l 1,197 l uo l 4,766 l 642 l 7.62 : 393 : 155 : 2.54 l 4,638 : 882 l 5.26 : 87 : 7 l 12.43 l 1,162 l O l ? l :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------l------:------:------:------:------:------: FR l 178 l 237 l 0. 75 : 1,438 : 745 l 1.93 : 140 l 35 l 4.00 : 55 : 140 l 0.39 l 836 : 460 l 1.82 l 6 : 1 l 6.00 l 30 l O : ? : :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : Ill: 159: 143l 1.11: 2,012: 648: 3.20: 567: 91: 6.23: 14: 84l 0.11: 845: 403l 2.10: 1: 1: 1.00: 215: o: 1: :------:-----:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : LH I 93: 85: t.09: 5,748: 832: 6.91 : 4,341: 537: 8.08: 272: 152: t.79: 3,191 : 571: 5.59: 2: 1: 2.00: 395: o: ? : :-----:-----:------:------:------:------:------:-----:------:------!------:------:------:------:------:------:------:------:------:------:------:------: : * I 422: 294 I 1.44 I 3,622: 832: us I 2,357: 354 : 6.66: 343 : 287 : 1.20: 4,956: 868 ! 5.71 : 13 : 2 I 6.50: 540: o : ? : :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : NR : 64a : 506 ! 1.28 I 9,559 : 2,738 : 3.49 ! 2,617 : 395 : 6.63 : 526 : 384 : 1.37 : 2,099 I 934 : 2.25 : 12 : I ! 12.00 ! 981 : 534 : ? : I w :----:---:----:------:------:------:------:------:------:------:--- ... :------:------:------:-----:------:------:------:------:-----:------:------; 0------1 : IE : 802 : 455 I 1.76 : 5,187 : m : 6.68 : 2,129 : 358 : 5.95 : 204 : 118 : 1.73 I 2,221 : 546 : 4.07 : 15 : 1 : 15.00 : 303 : o : ? : :------:----1-----:------:------: ---·--- ... :------:-----:------:------:------:------:------:------:------:------:------:------:------:------:------:------: PB 64 I 107 I o.60 I us : 250 : I. 94 : 92 : 27 : 3.41 : 29 : 122 : o. 24 : 839 : 448 : 1.87 : 3 : 1 : 3.00 : 3 : o : ? : :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : RO I 326 : 280 l 1.16 : 1,608 ! 539 : 2.98 I 1,238 : 238 : 5.20 : 225 : 161 : 1.40 : 2,126 I 632 : 3.36 : 20 : 3 : 6.67 l 253 : o : ? l :----.. - ~ ------:------:------:----- ... :------:---.. --.. -- :------:------:------:------:------:------:------:------:------: ... ------:------:------:----·---:------· :------: : SE l 458: 295 l 1.55: 2,572 l 329 l 7.82 l 4,887 l 712: 6.86 l 217: 188 : 1.15 ! 2,330 I 615 l 3.79: 33 : 5 ! 6.60 l 431 l O l ? l :------:----:------:------:----1------:------:-----:------:------:------:------:------:------:------:------:------:------:------:------:------:------: SU! 3821 59Sl 0.64: 555! 325l 1.11: 156l 93l 1.68: u: 217l 0.20: 642l 344: 1.87: 2: ll 2.00: 61: Ol ?: :-----:-----:-----:------:------:--·---:------:-----:------:------:------:------:------:------:------:------:------:------:------:-----:------:------: : 11A 1,258: 682: 1.84 : 7,326: 1,455: 5.04 : 7,431 : 932: 7.97: 573 ! 408 : uo: 3,560: 907 : 3.93 : 18: 2: 9.00: 597 I o: ? ! :------:---:-----:------:------:------:------:----:------:------:------!------:------:------:------:------:------:------:------:-----:------:------: : 111 : 324 I 156 : 2.08 l 9,971 I 1,547 : 6.65 : 7,117 : 955 : 7.45 : 317 : 123 : 2.58 : 6,868 : 1,DI : 5.25 : 3S : 3 : 11.67 : 737 : o : ? : :------:-----:---:------:------:------:------:------:------:------:------:------l------:------:------:------:------:------:------:------:------:------: : II' 27 I 190 : 0.14 l 1,124 : 281 l UI : 83 I 45 l 1.84 l 103 : 164 l 0.63 l 933 : 292 l 3.20 I 7 : I l 7.00 l 336 l O : ? : :-----:----:------:-----:----:------:------:------:------:------:------:------: ·------:------:------:------:------:------:------:------:------:------: I I I I I I I I I I I I I I I I I I I I I f I I I I I I I t I I I I I I I I I I I I Ml 5,534 : 4,316 I 1.28: 56,654 : 12,495: 4.53 : 37,921 : s,m ! 7.00: 3,314 : 2,703: 1.23 : 36,084 : 9,210: 3.92 : 260: 30: 8.67 : 6,044 ! 534 : 11.32 r :------:-----:----:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: l«lTE: IWlST TAI.KING BOO( f'ID«JTAPES NI) l.AR6E TYPE BOO(S HAYE PRIIIARY LOCATI!* COO£$ IIUCH l1AKE TtfN PART (f tO!TH REGIONAL'$ INYENTMY EVEN T}W;ff IWlST BRAIOfS CIRCLlATE T1£SE IIATERIALS Fl!ffl CO.LECTl!ffi llflCH HAYE BEEN TEll'ffiARILY ASSIGIE) TO Tifft BY IUNS (f Tl£ SEC(N)ARY LOCATION COOES. TO NININIZE DIST~TION (f CIRCLlATION PER Y(ltJf DATA INYIX.YING T1£SE CATE~IES, IIMNTMIES IN T1£SE TABLES HAYE BEEN lm!FIED BY CO.lECTl(»I INYENTMY DATA EXTRACTED ntru;H Tl£ USE (f Tl£ SECOOARY LOCATION COOES. t«JTE ALSO, READlllBILE CIRCLlATI!ffi ARE t«JT IJ«:llffl> IN T1£SE TABLES. ftllllU'Cl.IS l'lll.JC LI8RARY Ne llf!RIATIIII CENTfR - mlUIITY LIBRMIES ------·------I :cJRCWTl(Jf PER Y(l.lft - INVElfTO!IED allECTillfS - PRIIIATEO NNML RATE - JAllWff--l(Cffl!ER 1992 I ------: I I I I I I other cat1110Qed Jwenile Videocassettes : Juvenile Fiction Juvenile Easy fiction Jwenlle Nonfiction : Jwenile Easy Nonfiction Jwenlle Reeders : Juvenile Book Categories :------:------:------:------: ------: ------:------: :JIRll"y- :Decea>er : Arrull :Jerury- :0ecea1>er : Amil! :JIRll"y- :Decea>er : Am.Ill! :Jerury- :Decelber : Am.Ill! :Jl!Rlll"y- :0ecelber : Am.Ill! :Jerury- :Decelber : Arrull :Jerury- :Decelber : Arrull : Agency :0ecellber :11onth-end :ctrc-Per-:Decelber :11onth-enct:c1rc-Per- :Decellber :11onth-enct:c1rc-Per- :0ecelber :llonth-end:ctrc-Per-:Decelber :11onth-end :ct re-Per- :0ecellber :11onth-enc1: Circ-Per-:Decellber :11onth-enc1:circ-Per-: : Srllbol : Circ. :Holdings :vol. R11tel Circ. :Hoidinos :vol. Rat~: Circ. :Holdings :vol. Rate: Circ. :Hoidinos :vol. R11te: Circ. :Holdings :vol. Rete: Circ. :Holdings :vol. Rlltel Circ. :Holdinos :vol. Rate: :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : El 743 : 0 l ? : 6,281 : 2,313 : 2.72 : ~.026 : 5,459 l 5.32 : 20,315 i 7,250 l 2.80 l 7,840 : 1,624 l 4.83 : 4,285 l 767 l 5.59 l 347 l 108 : 3.21 : :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------1------:--- .... -----:------:------:------:------: : FR : 0: 0: ? : 1,085: 1,380: 0.79 l 5,859: 2,673: 2.19: 5,296: 4,727: 1.12: 1,942: 909: 2.14: 418: 320: 1.31 : 9: l i 9.00: :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: l l«l l 210: 0: ? : 1,798: 1,124: 1.60: 6,590: 2,532: 2.60: 5,061 : 3,817: 1.33: 2,639: 863: 3.06: 5~: 255: 2.07: 37: 32: 1.16: :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------!------: LH l 424: 0: ? : 6,028: l,n7: 3.49: 22,804: 4,155: 5.49: 16,769: 5,626: 2.98: 5,353: 1,161 : 4.61 : 3,787 l 656: 5.77: 8D: 53: 1.51: :------1------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : NC : 573 : 0 l ? : 6,296 : 3,187 : 1.98 : 23,089 : 4,275 : 5.40 : 17,213 l 7,459 : 2.31 : 6,700 : 1,385 : 4.84 : 3,931 : 750 : 5.24 : 287 : 118 : 2.43 : :------:-----:------:------:------:------:------1----:------:------:------:------:------:------:------:------:------:------:------~ ------:------:------: : 111 : 675: m: ? : 7,667: 5,on: 1.s1: 30,239: 7,406: ,.oa: 24,773: 13,121: 1.81 : a,587: 2,237: 3.84: 3,ao: 994: 3.16: 253: 176: 1.u: wI :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: ·------:------:------:------:------: -..:i I : IE : 436 : 0 l ? : 2,965 : 1,653 : 1.79 : 13,914 : 3,277 : 4.25 : 11,013 l 5,437 : 2.03 : 2,838 : 988 : 2.87 : 2,182 : 565 l 3.86 : 5 l 2 : 2.50 : :------:-----:------:------:------:------:------:----:------:------:------:------:------:------:------:------:------:------:------:-----:------:------: : PB l O: 0: ? : 601 l 550: 1.09: 4,720: 1,775: 2.66: 3,575: 2,154 : 1.66: 1,457 l 569 l 2.56: 327: 148: 2.21 : 21 : 2: 10.50: :------:------:------r------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : RO : 260 I O : ? : 2,731 : 1,648 l 1.66 : 13,568 : 3,490 : 3.89 : 4,079 : 2,814 : 1.45 : 6,048 : 3,073 : 1.97 : 1,595 : 495 I 3.22 : 59 : 23 : 2.57 : :------:------:------:-----:------:------:------:------:------:------:------:------:------:------:------:----·----:---·-----:------:------:------:------:------: l SE : 421 : o : ? : 1,848 I 995 l 1.86 : 9,863 : 3,054 l 3.23 : 7,862 : 4,663 l 1.69 : 186 : 69 I 2.70 I 1,175 l 353 l 3.33 l 37 : 31 : 1.19 : :------:----:-----:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: l SU l O : 0 : ? : 1,133 : 1,321 : 0.86 : 7,288 : 2,830 : 2.58 : 5,673 : 5,008 : 1.13 : 2,012 : 926 : 2.17 : 733 : 219 : 3.35 : 136 : 55 : 2.47 : :------:-----:------:------:------:-----:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : Iii\ : 424 : 0 : ? : 4,848 : 3,200 l 1.52 : 21,718 : 6,497 : 3.34 : 17,104 : 9,310 : 1.84 : 5,357 : 1,682 : 3.18 : 2,436 : 971 : 2.51 : 20 : 2 : 10.00 : :------:------:------:------:------:------:----... ---:------:------:------:------:------:------:------:------:------:------:------:------:-----:------:------: : Ill : 470 : 0 l ? : 13,778 : 4,640 : 2.97 : 67,521 : 8,430 l 8.01 : 41,968 : 10,923 : 3.84 : 16,545 : 2,691 l 6.15 : 9,074 : 1,222 : 7.43 : 321 : 69 : 4.65 : :·-----:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : II' I 334 : 0 l ? : 1,391 : 791 : 1.76 : 9,123 : 2,797 : 3.26 : 5,931 : 3,209 : 1.85 : 2,510 : 887 l 2.83 : 989 : 300 : 3.30 : 6 l 4 : 1.50 : :------:------:------:------:------: .. ______:------:------:------:------:------:------:------:------:------:------:------:------:·------:------:------:------: I I I I I I I I I I I I t I I I I I I I I I I I I I I I I I I I I I I I I I I I : ALL : 4,970 : 348 : 14.28 : 58,450 : ~.606 : 1.97 : 265,322 : 58,650 : 4.52 : 186,632 : 86,118 : 2.17 : 70,014 l 19,064 : 3.67 : 34,601 : 8,015 : 4.32 : 1,618 : 676 : 2.391 :------:------:------:------:------: --·------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: r«lTE: !ml TAI.KIM; BOO( Plffl)TAPES Nil LARGE TYPE 800(5 HAVE PRIMRY LOCATI!* CCUS llilC!I lw:E TlfP1 PART If tffiTH REGI~AL'S INVENTMY EVEN Ttru;H lmT BRNPfS CIRC\UTE T1£SE l'IATERIALS f~ 00..LECTICWS lliIC!I HAVE BEEN TE!ffl!ARILY ASSIGNED TO Tlf" BY lfANS If Tlf SEmfJARY LOCATI!Jf CCUS. TO r1IN!r1IZE DISTORT!~ (f CIRCllATI~ PER VClM DATA ItMX.VIt,1', TlfSE CATEGORIES, INVENTORIES IN TlfSE TABLES HAVE BEEN l'OOIFIED BY 00..lfCTI(JI INVENTO!Y DATA EXTRACTED Tif!(WI Tl£ USE lf Tlf SECOOARY LOCATIC* COC{S. t«JTE ALSO, REACffiBilE CIRCllATICWS ARE J«JT INCLOOED IN TlfSE TABLES. fflllDl'll.IS PIB.IC UIIARY "" Ill'ma!ATillf C8fTER - anutITY L18M1I£S ----·------:cIRCII.ATillf PER YllllE - IIIVEJITIIIIED CWfCTlllfS - l'llll!AlED NIIJAl. RATE - JN«IMY-DECEll!ER 1992 :------: Indlvltbtllr lllll'coded : Indivlcllllllr llercoded : l Aclllt Periodicals : Juvenile Periodicals lAclllt Lrve Frint Nonfiction : Juvfflile Larve Frint Books :All Lrve Frint Ilks. Colbined: Allllt Records I T-,es : J1Nenile Records I Ts,es : :------1------:------:------:------:------:------: :Jsurr- :Oecelber : Arrull :11111r1- :Decelber : Amil! :1arurr- lOecelber : Arnlll :1,....,- :Decelber : Arrull :11n11rr- :Decelber : Arnie! lJIIMl'Y- :Oecelber : Amlll :1arurr- :Oecelber : mu,l : Agency :0ecN11>er :11onth-end:c1rc-Per-:Dece11>er ;11onth-end:c1rc-Per-:Decelber :11onth-end:circ-Per-:Decetlber lllonth-endlCirc-Per-lDecelber :11onth-endlClrc-Per-lDecelber lllonth-endlClrc-Per-:Decelber :11onth-endlClrc-Per-: Snbol ; Circ. lHoldings :Vol. Ratel Clrc. :Holdings :vol. Ratel Circ. lHoldings :vol. Ratel Circ. lHoldings :vol. Rate: Circ. lttoldings :vol. Ratel Circ. llloldings :vol. Rate: Circ. lHoldings lYol. Ratel ,------:------:------:------:------:------:------:------:------:------:------:------: l El l 10,339 : 11,894 l 1.16 ; 360 : 553 l 0.65 l 259 : 56 l 4.63 : 0 l O ; 0.00 l 2,496 l 376 : 6.64 l 5,780 ; 1,485 l 3.89 ; 5,031 l 1,037 : us l :------:---1------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:----:-----:------: l FR l 1,500 : 4,484 : 0.33 : 42 : 217 l 0.19 : 3115 : 70 : 5.50 : 0 l O l 0.00 : 2,601 l 485 : 5.36 l 1,616 : 982 : 1.65 l 1191 : 600 : 1.49 : :-----:----:-----:-----:----:-----:-----:----:------:------:------:------:------:------:------:------:------:------:-----:------:------:------: : t«l : 3,096 : 4,625 : 0.67 : 120 : 171 : 0.711 : 234 : 112 l 2.09 l 1 l O : 0.00 : 1,333 : 4117 : 2.74 l 2,231 : 791 : 2.82 : 859 l 487 l 1.76 l :---:---:---:-----:----:---:---:----:-----:-----:------:------:------:------:------:-----:-----:---:----:----:------:-----: l lH l 5,251 l 7,009; 0.75 l 561 : 515; 1.09 ; 223 : 43 l 5.19 : 2 : 0 ; 0.00 l 9J6 ; 162 : 5.78 : 5,841 : 917 ; 6.37 : 3,463: n3 l 4.79 : :------:----:---:---:---:------:-----:---:----:-----:------:------:------:-----:-----:------:-----:------:------:----:-----:------: : IC I 7,721 l 7,801 l 0.99 ; 3111 : 390 : 0.82 I 195 : 43 : 4.53 : t : o : 0.00 : 2,434 : 281 : 8.66 l 4,1144 : 1,126 l 3.59 : 5,299 : 1,155 l 4.59 : :---:---:----:----:----:----:----:---:-----:------:------:------:------:----:----:------:-----:------:----:----:-----:------: • 9,921 : 11,013 : 0.90 : 395 I 517 : 0.76 : 384 ; 611 : 0.63 : 122 : n : 1.69 : 7,635 : 5,047 : I.St : 10,207 : 3,244 : 3.15 : 2,625: 1,318 : . 1.99 : wI :----:----:----:----:---:---:---:----:-----:------:------:------:------:------:-----:------:------:-----:------:----:-----:------: 00 I ; IE l 6,0M l 7,100 l 0.85 ; 103 : 161 l 0.64 : 189 l 59 : 3.20 l l : 0 : 0.00 l 1,703 I 328 : 5.19 ; 5,989 : 1,232 I 4.86 l 2,425 ; 664 l 3.65 : :-----:---:----:---:----:----:---:----:-----:------:------:------:----:-----:-----:------:-----:----:---:-----:-----:------: PB : 1,171 l 703 I 1.67 : 63 l 96 I 0.66 l 8 l 17 l 0.47 l l I O : 0.00 l 106 I 76 I 1.39 l 549 I 357 : 1.54 ; 8611 l 570 I 1.52 : :------:------:-----:---:---:------:------:----:------.. :------:------:----:------:------:------:------:------:------:------: l RO l 5,2111 l 5,7311 I 0.92 l 421 I 351 : 1.20 l 66 I 16 l 4.13 l O l O : 0.00 : 455 ; 86 l 5.29 ; 1,934 I 1119 l 2.36 I 2,351 ; 793 : 2.96 l :-----:-----:---:-----:----:----:----:----:----:------:------:------:------:------:-----:------:------:-----:------:-----:----:------: : SE : 5,659 : 6,622 : o.85 : 1119 : 4114 : 0.21 : , : o : o.m : 2 : o : o.oo : u : a : s.so : 3,030 : 624 : 4.86 : 2,547 : 803 : 3.11 : :----:----:------:------:------:------:------:----:-----:-----:------:------: SU l 1,855 l 4,536 : 0.41 ; 1711 I 217 l 0.82 I 80 : 1 : 80.00 l O ; 3 l 0.00 ; 169 l 9 l 18. 78 ; 937 : 923 : 1.02 : 685 ; 561 l 1.22 : :----1---:---:---:---:----:----:----:------:------:------:------:------:----:-----:------:-----:------:----:----:------:------: l 1M : 11,236 l 11,637 l 0.97 I 440 : 508: 0.87 : 625 : 132 : 4.73 ; 0 l O ; 0.00 l 2,412 : 493 ; 4.89 I 8,584 : 2,137 : 4.02 : 4,133 l 1,315 l 3.14 l :----1----:----:-----:----:------:----:----:-----:------:-----:------:------:-----:----:------:------:---:----:-----:---:------: : 11t : 11,1116 : 10,153 : t.15 : 713 : 586 : 1.22 : 453 : 158 : 2.87 : 3 : o : o.oo : 3,167 : 652 I 4.86 : 10,295 ; 1,703 : 6.05 : 7,185 : 1,431 : s.02 : :-----:-----:----:-----:----:-----:----:---:------:------:------:------:------:-----:------:------:-----:-----:----:----:-----:------: II' I 3,371 I 2,361 l U3 ; 394 : 145 : 2.n l 73 : 17 l 4.29 : 1 l O l 0.00 ; 466 I 106 l 4.40 : 1,151 : 471 l 2.U ; 1,036 : 456 : 2.27 l :----:---:---:---:---:----:----:----:-----:------:------:------:------:----:----:------:------:------: . ---:----:-----:------: I I I I I I ALL : M,140: 92,676: 0.91 : 4,217: 4,831 : 0.87 : 3,178: 1,335: 2.38: rn: 75: 1.79: 25,957 l 8,596: 3.02: 62,188 : 16,811 l 3.70: 39,398: 11,913: 3.31 : :------:------:------!------:------:------:------(------:------(------:------:------(------:------:------:------(------:------:------:------:------:------: J«)T£: !'()ST TAlklN, BOO( FID«JTN'£S Al() LARGf TYPE ms HA~ PRIIIAAY LOCATI(lj COC(S IIHCli r'iAK£ TI£~ PART (f tmTH RfGIOOL'S HMNTffiY EVEN Tlfmi tmT BRMl'.:lfS CIRCLUTE T1fS£ tlATERIALS FRll1 00..LECT!illS lli!CH HA~ BEEN T~ARILY ASSI6'ED TO TlfN BY tfANS Cf n£ SEWftAAY LOCATI(lj COC(S. TO ~IHINIZE DISTffiTI~ Cf CIR0.lATI~ PfR vctlff DATA INVClVI~ TtfSE cmooms, INVENTffi!ES IM TlfSE TABLES HA~ SEEN t'OOIFIEO BY CctLECTI~ INVENTffiY DATA EXTRACTED TJfl(O,H Hf US£ Cf n£ SECOOARY LOCATIIJ4 Ci:ffS. 1¥JTE ALSO, READ!m!LE CIR0.UTJWS ARE OOT 11«:LIHD IN TffSE TABLES. t«JTE: tu.DINGS A.'() CIRCtUTJOO Cf GEt£RICAlLY CIRCLUTED PfRIOOICALS HA~ &IN ll1ITTED FRfJ! Hf TABLES I.SW:. "INNEAPOLIS PUBLIC LIBRARY AND INFORnATION CENTER - co""UNITY LIBRARIES Page 1

I :SELECTED EXPENDITURE/CIRCULATION RATIOS - JANUARY-DECE"BER 1992 I ,------,I I : ADULT CATALOGED BOOKS : JUVENILE CATALOGED BOOKS : ADULT UNCATALOGED PAPERBACKS : TEEN UNCATALOGED PAPERBACKS : JUVENILE UNCAT PAPERBACKS : :------:------:------:------:------: :Agency: Expendi- I Circu- IExp/CirC: Expendi- : Clrcu- IExp/Circi fxpendi- : Circu- IExp/Clrc: Expend!- I Clrcu- :Exp/CirC: Expendi- I Clrcu- :Exp/Circ: :sr1boll tures : lation I Ratio I tures I lation I Ratio I tures : l11tion I Ratio : tures I l11tion I Ratio I tures !11tion : R11tio I :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : BK" : S0.00 I O : ? l t0.00 : 0 l ? : SO.DO : 174 : ? I ? I O I ? : ? I 8,636 I ? I :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: I El I U0,735.56: 99,753 I 0.408 I S26,184.60 I 68,094 I 0.385 l $5,079.87 I 28,543 I 0.178 I S922.22 I 2,560 l 0.360 l $5,453.15 I 37,677 I 0.145 I :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: I FR I $15,364.25 l 20,774 I 0.740 I Sl0,762.17 l 14,609 I 0.737 : Sl,772.81 : 8,941 I 0.198: 1393.80: 846 : 0.465 : Sl,563.32 : 6,233: 0.251 : :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: I HO I '13,746.12 l 19,724 I 0.697 I $12,574.69: 16,654 I 0.755: S989.15: 4,967 I 0.199: S258.54 I 532 I 0.486 I Sl,872.45 I 9,613 I 0.195 I :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : LH l $24,345.59 : 56,812 l 0.429 I $14,365.07 : 54,821 I 0.262 l Sl,859.26 l 12,043 I 0.154 l $777.66: 2,555 I 0.304 l $3,481.79 I 23,461 I 0.148 I :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: I NK : $29,179.90 : 74,863 l 0.390 I S18,050.25 l 57,516 : 0.314 I $3,205.93 I 19,934 : 0.161 I $585. 05 I 1,828 I 0. 320 l S3, 298. 04 : 27,899 I 0.118 I wI :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: I NR : $49,761.23 l 94,227 l 0.528 I $27,763.06: 74,659: 0.372 I $6,716.64 I U,231 I 0.152 I $467.95 : 864 : 0. 542 I S3, 764.65 I 29,848 I 0.126 : '°I :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: I NE l $25,686.74 l 58,944 I 0.436 I $13,160.64 l 32,917 l 0.400 I U,673.29 I 30,490 I 0.153 l U23.40 I 1,636: 0.259 I $3,112.03 I 20,893 I 0.149 l :------:------:------:------:------:------:------:------:------:------~:------:------:------:------:------:------: I PB l $9,355.69 l 6,799 l 1.376 I S6,078.58 l 10,701 I 0.568 I $775.59 I 5,010 I 0.155 l $298.04 I 742 l 0.402 I Sl,284.21 I 9,602 : 0.134 I :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : RO : S20,749.62 : 25,226: 0.823 I S12,362.35: 28,080 l 0.440 : $2,287.79 ! 13,226 I 0.173 ! S686.66 I 2,004 I 0.343 I S3,064.41 I 20,064 : 0.153 : :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : SE l $23,261.21 I 40,130 l 0.580 : Sl2,060.08: 20,971 : 0.575 I $1,197.82 I 6,300 l 0.190 I S344.46 I 836 I 0.412 I Sl,416.43 I 8,354 I 0.170 I :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: I SU l 111,976.13 I 11,040 l 1.085 l Sl0,114.90 I 16,975 : 0.596 l S590.11 I 2,059 : 0.287 I S327.80 I 762 I 0.430 I Sl,515.46 I 10,903 I 0.139 l :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: l MA l '42,572.69 : 114,072 l 0.373 I 119,013.27 : 51,483 l 0.369 : U,295.01 I 21,449 I 0.200 : $466.31 I 1,113 I 0.419 l U,359.14 l 24,784 l 0.176 l :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------· I MN I $47,019.34: 168,854: 0.278 I $34,672.09 I 149,207 l 0.232 I $6,223.76: 39,591 I 0.157: Sl,464.78 I 8,345 l 0.176 I S7,220.71: 56,755 l 0.127 :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: MP : $12,007.04 : 17,147 I 0.700 I S9,468.72: 19,950 I 0.475 I $1,689.33 I 9,309: 0.181 l S411.91 I 1,583 I 0.260 I Sl,849.34 I 12,053 I 0.153 :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------1 f I I I I I I I I I I I I I I I t I I t I I I f I I I I I I ALL IS365,761.12 l 808,365: 0.452 :sm,630.47 I 616,637 I 0.368 I $41,356.36 I 246,267 I 0.168 l $7,828.58 I 26,206 : 0.299 I 143,255.13 l 306,775 l 0.141 :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------NOTE: EXPENDITURES FOR LARGE PRINT BOOKS HAVE BEEN DISTRIBUTED AnONG THE BRANCHES IN PROPORTION TO THE DISTRIBUTION OF THE LARGE PRINT COLLECTION. EXPENDITURES FROn THE POP-RUSH, HARDAMAY, AND UNDESIGNATED TRUST fUNDS AS MELL AS THE BOOK Affl) SERIALS BUDGETS ARE INCLUDED IN THESE TABLES. EXPENDITURES FOR TALKING BOOKS HAVE BEEN DISTRIBUTED AnONG THE BRANCHES IN PROPORTION TO THEIR CURRENTLY INDICATED HOLDINDS. EXPENDITURES FOR READ-TO-NE PACKETS AND THE READMOBILE ARE NOT INCLUDED. "INNEAPOLIS PUBLIC LIBRARY AND INFOR"ATION CENTER - con"UNITY LIBRARIES Pege 2

I :sELECTED EXPENDITURE/CIRCULATION RATIOS - JANUARY-DECEnBER 1992 ' .------,I I : : ONE-SHOTS : ADULT VERTICAL FILE nATERIALS : ADULT PHONODISCS : ADULT PHONOTAPES : ADULT COMPACT DISCS : : :------:------:------:------:------: :Agency: Expendi- : Circu- :Exp/Circ: fxpendi- : Circu- :Exp/Circ: Expendi- : Circu- :Exp/CirC: Expend!- : Circu- :Exp/Cird Expendi- : Circu- :Exp/Circ: :sr1bol: tures : letion : Retio tures : letion : Ratio tures : letion : Retio tures : letion : Retio : tures : letion : Retio : :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : BKn so. oo : o : ? : so. oo : o : ? : to. oo : o : ? : so. oo : o : ? : so. oo : o : ? : :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: EL : 1217.94 : 848 : 0.257 : tl52.42 : 481 : 0.317 : t0.00 : 393 : 0.000 : Sl,300.56 : 5,387 : 0.241 l Sl,547.91 l 4766 I 0.325 : :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : FR l Sl23.49 : 64 : 1.930 : tl3l.94 : 95 l 1.389 : SO.OD : 178 : 0.000 : t723.21 : 1,438 : 0.503 : S88.93 : 140 : 0.635 : :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : HO : 1126.36: 87: 1.452: tl37.ll: 118: 1.162 l SO.OD: 159: 0.000: S594.27: 2,072: 0.287: S335.14: 567: 0.591: :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: LH : 1191. 85 : 539 : 0. 356 : tl46. 58 I 373 : 0. 393 : SO. 00 : 93 : 0. 000 : S969. 55 : 5,748 : 0.169 : Sl, 389. 39 : 4341 l 0. 320 : :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: NK : 1203.56: 500: 0.407: 1147.68: 406: 0.364 l t0.00 : 422 : 0.000 l S677.33 l 3,622: 0.187: tl,021.60: 2357 : 0.433: I ,j:S. :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: 0 : NR l 1247.27 : 849 : 0.291 : 1143.83 : H7 : 0.322 : 10.00 : 648 : 0.000 : S5,246.72 : 9,559 : 0.549 : Sl,063.13 : 2617 : 0.406 : I :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : NE 1203.56: 678: 0.300: 1176.70: 314 : 0.563: SO.OD : 802: 0.000: S770.56 : 5,187 : 0.149: S961.62: 2129: 0.452: :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : PB : SS0.18 : 82 : 0.612 l t49.68 : 29 : l. 713 : SO.OD : 64 : 0.000 : 1224.31 : 485 : 0.462 : Sll4.51 : 92 : 1.245 : :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: I RO I 1203.53: 270: 0.754 I 1137.10: 83 l 1.652 I SO.DO I 326: 0.000: 1430.36: 1,608: 0.268: 1493.75: 1238: 0.399 l :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : SE : S203.56: 403: 0.505: sm.10 l 179 I 0.766: t0.00: 458: 0.000 l Sl69.ll : 2,572: 0.066: Sl,896.14: 4887: 0.388: :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : SU I 1123.02 l 223 : 0.552 l Sl26.47 l 79 : l.601 : SO.OD : 382 : 0.000 : tl76.25 : 555 l 0.318 : t333.59 l 156 : 2.138 : :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : IIA : S232.89 : 471 : 0.494 l Sl52.25 : 505 l 0.301 l t0.00 l 1,258 : 0.000 : Sl,482.60 : 7,326 : 0.202 : '2,594.51 : 7431 : 0.349 : :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : IIN : S245.85: 2,229: 0.110: tl46.88 l 507: 0.290: t0.00: 324 l 0.000: Sl,156.77: 9,971: 0.116: t2,488.02: 7117: 0.350 l :------:------:------1------:------:------:------:------:------:------:------:------:------:------:------:------: IIP : UOl.23 l 151 : 0.670 : t85.94 : 58 : 1.482 : SO.DO : 27 : 0.000 : S400.98 : 1,124 : 0.357 i Sll8.10 : 83 : 1.423 : :------:------:------:------:------:------:------:------:------:------:------:------:------'------·------:------: I I I I I I I I I I I I I I I I I t I I I I : ALL : $2,474.29: 7,394 : 0.335: Sl,871.68: 3,674 : 0.509: t0.00: 5,534 l 0.000: Sl4,322.58 56,654 0.253 : S14,446.34 : 37,921 : 0.381 l :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: NOTE: EXPENDITURES FOR TALKING BOOKS HAVE BEEN DISTRIBUTED AMONG THE BRANCHES IN PROPORTION TO THEIR CURRENTLY INDICATED HOLDINGS. "INNEAPOLIS PUBLIC LIBRARY AND INFOR"ATION CENTER - COH"UNITY LIBRARIES P119e 3

:SELECTED EXPENDITURE/CIRCULATION RATIOS - JANUARY-DECE"BER 1992

l ADULT RDs, CSs, CDs COMBINED l JUV. RDs, CSs, CDs COMBINED l ADULT PERIODICALS l JUVENILE PERIODICALS l JUVENILE READ-TO-HE PACKETS :------:------:------:------:------: lA9encyl Expendi- l Circu- IExp/Circ: Expendi- : Circu- lExp/Circ: Expendi- : Circu- IExp/Circ: Expendi- l Circu- lExp/Circl Expendi- : Circu- lExp/Circl :sr1boll tures : l11tion l Ratio : tures : lation : Ratio tures : lation : Retio l tures l lation : Ratio : tures letion : Ratio : :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: l BK" l SO.DO l O l ? l SO.OD I O l ? l SO.DO l 12 l ? I S0.00 l 1 l ? l SO.OD l O l ? l :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: l EL I 12,848.47 l 10546 l 0.270 l S922.98 l 5118 l 0.180 : 1625.41 I 10,558 : 0.059 l S18.95 l 1,144 l 0.017 l ? I 814 l ? l :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: l FR l 1812.14 l 1756 l 0.462 l 1261.17 l 897: 0.291 : S364.02 I 2,130 l 0.171 : SO.DO I 43: 0.000 l ? : 296 l ? l :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: l HO l 1929.41 l 2798 l 0.332 l 1405.81 l 866 l 0.469 l 1401.81 l 3,206 : 0.125 I S0.00 l 264 l 0.000 I ? l 177 l ? l :------:------:------:------:------:------:------:------: l LH l 12,358.94 l 10182 l O. 232 l S521.33 l 3465 l 0.150 l S768. 72 l 5,283 l 0.146 l SO. 00 l 897 I 0. 000 : ? l O l ? l :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: l NK l 11,698.93: 6401 l 0.265 l S823.63 l 5312 l 0.155 l U79.68 l 8,319 l 0.058 l SO.OD l 1,227 l 0.000 l ? I O l ? : I :------:------:------:------:------:------:------:------:------:------:------:------:------!------:------:------: .....,i:,. l NR l 16,309.85 I 12824 l 0.492 l 1735.33 l 2637 l 0.279 l S534.71 l 10,660 I 0.050 l SO.DO l 646 l 0.000 : ? l 263 l ? l I :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: l NE l Sl,732.18 l 8118 l 0.213 l 1415.43 l 2440 l 0.170 : 1479.54 l 6,916 l 0.069 l S0.00 l 350 l 0.000 l ? l O l ? l :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: l PB l 1338.82 l 641 l 0.529 l 1145.55 l 871 l 0.167 I 1140.13 l 1,240 l 0.113 l SO.OD l 501 l 0.000 l ? l O l ? : :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: l RO l 1924.11 l 3172 l 0.291 l 1504.59 l 2371: 0.213 l $387.88: 5,418 l 0.072 l SO.OD l 1,123: 0.000 I ? l O l ? I :------:------:------:------:------:------:------:------:------:------:------1------:------:------:------:------: l SE l $2,065.25 l 7917 l 0.261 l 1394.73 l 2580 l 0.153 l 1498.04 l 6,037 l 0.082 I SO.OD l 431 l 0.000 l ? I O l ? l :------:------:------:------:------:------:------:------:------:------:------:------1------:------:------:------: l SU l S509.84 l 1093 l 0.466 l 1185.60 l 687 l 0.270 l 1253.40 l 1,922 : 0.132 l SO.DO l 591 l 0.000 l ? l 561 l ? I :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: l IIA l. U,077.11 l 16015 l 0.255 I 1777.24 l 4151 l 0.187 l 1669.10 l 12,041 l 0.056 l US.95 I 749 l 0.025 l ? l O l ? I l------:------:------:------:------:------:------:------:------:------:------:------:------:------1------:------: : IIN l S3,6U.79 l 17412: 0.209 I 11,160.11 I 7220 I 0.161 l 1575.22: 11,910 l 0.048 l SO.DO l 1,044 I 0.000 l ? l O: ? l :------:------:------:------:------:------:------:------:------:------:-----~------:-----~---:------:------:------:------: l IIP l 1519.08: 1234 I 0.421 l S214.58 : 1043 l 0.206 l 1360. 58 l 3,378 l 0.107 l SO.DO l 394 l 0.000 l ? : 0 : ? : :------:------:------:------1------:------:------:------:------:------:------:------:------:------t------:------: I I I I t I I I I I I I I I I I I I I I I I I I I t l All l 128,768.92 l 100,109 l 0.287 I 17,468.08 I 39,658 l 0.188 l S6,538.24 I 89,030 l 0.073 l S37.90 l 9,405 l 0.004: ? l 2,111 I ? l :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: NOTE: EXPENDITURES FOR TALKING BOOKS HAVE BEEN DISTRIBUTED AMONG THE BRANCHES ACCORDING TO THEIR CURRENTLY INDICATED HOLDINGS. PERIODICAL EXPENDITURE/CIRCULATION RATIOS Alff "ISLEADINGLY LOIi BECAUSt HOST EXFENOITURES UNDER THE T~O-YEAR CONTRACT 111TH OUR AGENT OCCURRED IN 1991. REAO~TO-HE PACKETS IIERE PURCHASED IN 1990 UNDER A SPECIAL GRANT ANO ARE NOT CURRENTLY BEING REPLACED. "INNEAPOLIS PUBLIC LIBRARY AND INFORNATION CENTER - CONNUNITY LIBRARIES Pege 4

:SELECTED EXPENDITURE/CIRCULATION RATIOS - JANUARY-DECENBER 1992 ,------I : ADULT VIDEOCASSETTES : JUVENILE VIDEOCASSETTES I ADULT NISCELLANEOUS !JUVENILE NISCELLANEOUS (&J/YF) I CONBINED ACCOUNTS :------:------:------:------:------:Avenc,: Expendi- : Circu- :Exp/Circ: Expendi- : Circu- :Exp/Circi Expendi- : Circu- :Exp/Circi Expendi- : Circu- :Exp/Circ: Expendi- : Circu- :Exp/Circ :s,1bol: tures : let ion : Retio I tures I l11tion : Retio I tures : let ion : Retio tures : lat ion : Retio tures lat ion : Retio :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: BKN : SO.DO : 0 : ? I SO.OD : 0 : ? : S0.00 : 0 : ? SO.OD : 0 : ? I S5,000.86 : 8,823 I 0.567 :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: EL : S0.00 : 1,162 : 0.000 : 1316.22 : 743 : 0.426 : SO.OD : 274 : 0.000 S0.00 : 2 : 0.000 I 183,477.79 : 267,503 : 0.312 ~------:------:------:------:------:------:------:------:------:------:------:------:------:------:------. : FR : SO.DO : 30 : 0.000 : SO.DO : 0 : 0.000 : S0.00 I 94 : 0.000 SO.DO : 0 : 0.000 : S31,549.l1 I 56,512 : 0.558 : :------:------:------:------:------:------:------:------:------:------,------:------:------:------:------:------: : HO : SO.DO : 215 : 0.000 : 189.38 : 210 : 0.426 : SO.OD : 96 : 0.000 : SO.OD : I : 0.000 I 131,530.83 I 59,351 I 0.531 : :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : LH : so. oo : 395 : o. ooo : mo. 46 : 424 : o. 426 : so. oo : oo : o. ooo : so. oo : 6 : o. ooo : us, 997. 24 : m, 726 : o. 285 : :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : NK : SO.OD : 540 : 0.000 : 1243.87 I 573 : 0.426 I SO.OD : 170 : 0.000 I SO.DO : 6 : 0.000 : 157,916.52 : 205,494 : 0.282 : I .i:,. :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: N : NR : SO.OD : 981 : 0.000 l 1287.28 I 675 : 0.426 I SO.DO I 219 : 0.000 : SO.OD : 4 I 0.000 : S96,73l.80 : 273,771 : 0.353 : I :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: : NE : SO.OD : 303 : 0.000 I S185.56 : 436 I 0.426 I SO.DO : 43 I 0.000 : SO.DO I O : 0.000 I S50,249.08 : 164,478 : 0.306 : :------:------:------:------:------:------:------:------:------:------:------: PB : S0.00: 3: 0.000: S0.00: 0 I 0.000: SO.DO i 32 : 0.000: S0.00: 0: 0.000: 118,516.47: 36,253: 0.511 : :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: RO l SO.OD : 253 I 0.000 : SII0.66 I 260 : 0.426 : $0.00 : 47 : 0.000 I SO.DO : 0 : 0.000 I 141,418.69 : 101,597 I 0.408 :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: SE l SO.OD : 431 I 0.000 I S17U8 : 421 : 0.426 : SO.DO : 68 : 0.000 : SO.DO : 0 : 0.000 : 141,757.87 : 95,058 : 0.439 :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: SU : S0.00: 61 : 0.000 : S0.00: 0: 0.000 i SO.DO: 53 : 0.000: S0.00: 0 : 0.000 I S25,722.74 : 46,448: 0.554 :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------: WA : SO.OD: 597 :· 0.000: 1180.46 I 424 : 0.426 : SO.OD: 391 : 0.000: S0.00 I l : 0.000 I 176,814.41 : 248,246: 0.309 :------:------:------:------:------:------:------:------:------:------:------:------:------:------:------:------1 : WN : SO.DO : 737 : 0.000 I 1200.03 : 470 : 0.426 I S0.00 : 346 i 0.000 : SO.DO I 4 : 0.000 11102,573.57 : 464,631 : 0.221 : :------:------:------:------:------:------:------:------:------:------~------:------:------:------:------:------: : WP l S0.00 I 336: 0.000 I S142.15 I 334 : 0.426 i SO.OD : 77 i 0.000: SO.DO: 0 I 0.000 I 126,849.90 I 67,047: 0.400 I :------:------:------:------:------:------:------:------:------:------;------:------:------:------:------:------: I I I I I I I I I I I I t I I I I I I I I I I I

: ALL : SO.OD : 6,044 : 0.000 : 12,115.25 : 4,970 : 0.426 : S0.00 : 2,380 I 0.000 : SO.DO : 2' : 0.000 IS739,106.88 :2 1 266,938 : 0.326 : :------:------:------:------:------:------:------:------:------:------:------:------:------:------1------:------: NOTE: 1992 VIDEOCASSETTE PURCHASES MERE LIMITED TO JUVENILE ITENS. ONLY THE OVERALL EXPENDITURE/CIRCULATION RATIO FOR THE BOOKNOBILE COULD BE CALCULATED FROM THE DATA AYAitABLE. CIRCULATIONS OF READ 0 TO-"E FAtKETS AND READNOBILE ITEMS HAVE BEEN OMITTED FROM THE CONBINED ACCOUNTS TABLE; BUT ALL OTHER CIRCULATIONS ARD ALL EXPENDITURES FRON THE BOOK AND SERIALS BUDGETS AND THE POP-RUSH, HARDAWAY, AND UNDESIGNATED TRUST FUNDS FOR CLS ITENS HAYE BEEN INCLUDED. "PUC - INTRA-SYSTE" LOANS - JANUARY-DECE"BER 1992 ------Receiving Agency ------Sending Agency CENTRAL El fR HO LH NK NR NE PB RO SE SU MA IIN IIP TOTALS ------CENTRAL 2,803 1,234 959 4,073 2,975 1,752 1, 183 259 737 1,636 297 4,126 5,148 1,147 28,329

El 251 165 72 123 152 79 120 12 50 42 23 175 286 88 1,638

fR 143 108 28 43 69 33 53 6 48 43 11 81 111 58 835

HO 96 57 46 60 39 34 35 4 45 10 24 51 165 40 706 LH 130 136 76 155 80 72 65 ' 33 43 31 110 377 62 1,374 I ,,IS,. NK 168 180 75 38 138 66 63 9 51 63 16 103 189 59 1, 218 w I NR 380 218 378 80 354 371 439 412 360 243 73 300 1, 188 1,069 5,865

NE 90 124 44 45 73 81 127 31 46 38 19 57 155 72 1,002

PB 18 11 10 3 7 8 46 8 11 15 3 7 38 35 220

RO 132 127 81 54 59 107 49 34 8 24 11 27 134 49 896

SE 64 80 74 24 86 74 40 60 13 23 25 85 137 28 813

SU 103 54 46 81 43 71 96 52 12 38 60 68 165 45 934

WA 200 104 114 46 149 94 117 57 9 36 79 59 278 109 1,451

WN 235 201 89 69 173 144 119 50 18 44 60 27 180 112 1,521

IIP 46 41 165 8 20 46 119 40 17 21 13 8 26 192 762 :------:------I I I I TOTALS I 2,056 ,, 244 2, 597 1,662 5,401 4,311 2, 749 2,259 814 1,543 2,369 627 5,396 8,563 2,973 I 47,564 :------:------:------"PLIC - INTRA-SY STE" LOANS - PERCENTAGE DISTRIBUTION BY DESTINATION Of SENDING AGENCY'S LOANS - JANUARY-DECE"BER 1992 ------Receiving Agency ------,I Sending I Agency CENTRAL EL fR HO LH NK NR NE PB RO SE SU IIA IIN IIP TOTALS I ------,I CENTRAL 9.91 4. 4' 3.4' 14. 4' 10.5, 6.2, 4.21 0.91 2.61 5.81 l. 01 14.61 18.21 4. 01 100.01'

EL 15.31 10.1' 4." 7.5, 9.3, 4.81 7.31 0. 7' 3.1' 2.61 l." 10. 7' 17.5' 5." 100.01

FR 17 .1' 12.9, 3." 5.1' 8.31 ,.01 6.31 0. 7' 5.71 5.1' 1. 31 9. 7' 13.31 6.91 100.01

HO 13.6' 8.1' 6.s, 8.5, 5.5, 4.8, 5.o, 0.61 6.4' t. n 3. n 7.21 23. 4' 5. 7' 100.0,

LH 9.5, 9.9, 5.5, 11. 31 5.81 5. 2' 4. 7' 0.31 2.4' 3.1' 2.31 8.o, 27.4' 4.51 100.01 1

I NK 13.81 14. 81 6.21 3.1' 11. 31 5." 5.21 0.71 4.21 5.21 l. 3' 8.51 15. 51 4.81 100.01 ,i::,. ,i::,. I NR 6.s, 3.7, 6." l." 6.o, 6.3, 7.5, 1.0, 6.1' 4.11 1. 2, 5.1' 20.3' 18.2, 100.01

NE 9.o, 12.4' 4.4' 4. 51 7.31 8.1' 12. 7' 3.11 4.61 3.81 1. 91 5. 7t 15.51 7.21 100.01

PB 8.21 5.01 4. s, 1.4' 3. 2' 3.61 20.91 3.61 5.01 6.81 1." 3.2, 17.3' 15. 9, 100.0,

RO 14. 7' 14. 2, 9.01 6.01 6.61 11. 91 5.51 3.81 0.91 2. 7' l. 21 3.01 15.o, 5.51 100.011

SE 7.91 9.81 9.1' 3.01 10.61 9.1' 4.91 7." 1. 61 2.81 3.1' 10.51 16.91 3. 4'' 100.011

SU 11. 01 5.81 4.91 8.71 4.61 7.61 10.31 5.61 1. 31 4 .1' 6." 7.3, 17. 7' 4.81 100.011

IIA 13.81 7.2, 7.91 3. 2' 10.31 6.51 8. 1' 3.91 0.6, 2.51 5.41 4 .11 19.21 7.51 100.0,:

IIN 15. 51 13. 2, 5.91 ,.s, 11." 9.51 7.81 3. 3' 1. 2' 2. 91 3.9, 1. 81 11. 81 7." 100.011

IIP 6.o, 5.41 21. 7' 1. 01 2.61 6.01 15.61 5. 21 2.21 2.81 1. 71 1. 01 3.4' 25.21 100.011 ------,' ALL 4. 3' 8.9, 5.51 3.51 11." 9.1' 5.81 4. 7' 1. 7' 3. 2' 5.01 1. 31 11. 31 18.01 6.31 100.011 ------,I nPLIC - INTRA-SYSTEn LOANS - PERCENTAGE DISTRIBUTION BY ORIGIN OF RECEIVING AGENCY'S BORROWINGS - JANUARY-OECEnBER 1992 ------:Receiving Agency ,------I ------I :sending I I I Agency : CENTRAL EL FR HO LH NK NR NE PB RO SE SU IIA IIN IIP ALL ,------I I ------:CENTRAL 66.o, 47_5, 57. 7' 75. 4' 69.01 63. 7' 52.n 31. 81 47. 8' 69.1' 47.U 76.5' 60.1' 38.6' 59.6'

EL 12.2, 6." 4.3, 2.31 3.51 2. 9' 5.3, 1. 5, 3.2, 1. 8' 3." 3.2, 3.3, 3.o, 3.4'

FR 1.01 2.5, 1. 71 o.s, 1. 6' 1. 21 2.3, 0." 3.1' 1. 8' 1. 8' 1. 5, 1. 3, 2.0, 1. s, I HO ,. " 1. 3' 1. 8, 1. 1' 0.9, 1. 21 1. 5, 0. 51 2.91 o. n 3.81 0.91 1. 91 1. 31 1. s,: LH 6.31 3.2, 2.91 9. 3' 1. 9' 2.6, 2.91 0.51 2 .1' 1. 8' 4. 9, 2.01 "n 2.1' 2.9,:

I NK 8.2, ,. 2' 2.9, 2.31 2.61 2.4' 2.81 1.1' 3.31 2. 7' ~.61 1. 91 2.2, 2.01 2.6,: ,i,.. u, I NR 18.5' 5.1' 14. 6' 4.81 6.61 8.6, 19.U 50.6' 23.31 10.31 11. 6' 5.6, 13.9' 36.0' 12. 3' I I I NE '·" 2.91 1." 2. 7' 1.n 1. 9, 4.6, 3.8, 3.01 1. 61 3.01 1.1' 1. 8' 2.n 2. n: PB 0.9, 0.3, o.n 0.21 0.1' 0.21 1. 7' o.n 0.71 0.6, 0.51 0.1' o.n 1. 2, o.s,

RO 6.U 3.o, 3.1' 3. 2' 1. u 2.51 1. s, 1. s, 1. o, 1. o, 1. s, 0.5, 1. 61 l. 6' 1. 91

SE 3.1' 1. 91 2.81 1." 1. 61 1." 1. s, 2." 1. 61 1. 51 4.01 1. 6, l. 61 0.91 1. 7'

SU s.o, 1. 31 1. s, 4.91 0.81 1. 6' 3.51 2.31 1. s, 2.51 2.s, 1. 3, 1. 91 1. 51 2.0,

I I IIA 9.7, 2.s, ,. " 2.s, 2.s, 2. 2' 4.31 2.s, 1.1' 2.31 3.31 9.4' 3.21 3." 3.1' I I I I IIN 11." ,. " 3." ,.2, 3. 2' 3. 3' 4.3, 2.2, 2. 2' 2.9, 2.5, 4. 3, 3. 3' 3.81 3.21 I I I I IIP 2.2, 1. o, 6." o.s, o.n 1. 1' 4.3, 1. s, 2 .1' 1.n o.s, 1. 3' o.s, 2.2, 1. 6' ,------I ------I I TOTALS 100.0, 100.0, 100.0, 100.0, 100.0, 100.0, 100.0, 100.0, 100.01 100.01 100.0, 100.01 100.0, 100.0, 100.0,: 100.0, ,------I ------:------IE.SA/STATE ~ cm'ACT CIIOSSO','[R CIRCI.UTIIW - JN«JARY-lfCEIIO 1992

:IDRt\ERS' !Of LIBRARIES ' :------·------:' I I I lPf'l1Clr£TR1ffl.ITAN LIBRARY SERVICE MU;Y 0£1.SA) LIBRARIES :smE BaiRMRS tm'ACT (lfflOR) LIBRARIES I I 1 :LOAN-: ------:...... ------·------·---·------: : : l IM; l Colla- Heme- South lll!sh- :tni-Pft.IC: kIT- LAKE PIO- TRAY. rol- l l :A6£N-: nimea- Anoka Anoka Blly- Cner bill Dek0t11 Forest Pin Nev- R11asey Scott Saint Saint Still- !noton : nELSA :~- EAST GREAT CHI- AGAS- MJRTH- !£ER Pl~ DES :rt.ml : Pf'I.IC : GRAl«l : l CY : POiis CtuitY City port Ctuity 11\tlts CO!llty L11f

r« 195369 130 3 0 59 D 914 0 3645 D 171 156 20 4903 77 : 10079 i D 19 4 0 0 D 4 8 9 2 D I 46 : 10125 : 205494 I ,i:,.. O" I II! 219815 1904 8 0 14 1301 92 0 49456 0 311 36 537 0 163 l 53823 39 198 109 5 0 0 2 0 5 37 396 : 54219 l 274034

: rt: 145577 2139 0 0 121 5961 89 0 5843 0 3496 5 510 113 : 18279 0 351 253 0 0 0 3 0 15 0 0 622 l 18901 l 164478 l I I I I : P8 33816 698 0 0 0 261 6 0 817 0 251 0 0 402 0 2 : 2437 0 0 0 0 0 0 0 0 0 0 0 0 2437 : 36253 : I I I I l RO 98225 428 0 0 16 165 0 1063 D 58 161 0 1420 19 10 3341 0 0 0 2 0 0 29 0 0 D O , 31 3372 : 101597 : I I I : SE 80269 1286 17 0 221 313 413 0 5066 0 2106 30 34 4769 16 360 14631 : 20 19 39 20 0 0 12 0 39 0 9 : 158 14789 : 95058 : I I I I I I : SU 0 0 13 132 0 2813 0 54 0 0 274 9 9 3516 0 0 19 0 0 0 D 0 14 0 0 : 33 3549 47009 l I I I I : 11A 222277 914 2 0 185 67 452 10 20358 0 337 64 66 2845 20 397 25717 32 11 38 0 0 0 0 93 76 1 l 252 25969 248246 : I I I I : Ill 431201 311 3 0 88 51 1311 0 29142 0 231 430 1480 4 108 33163 5 69 110 16 0 0 8 3 16 40 0 : 267 l 33430 464631 : I I I I : If 56653 410 0 0 0 256 12 0 9158 D 453 D 0 70 0 II 10370 20 0 0 0 0 0 D 0 0 0 : 24 : 10394 : 67047 :

:-----, ------I ------, ------·------·--:-·----:-·-----:------: : a.s l 2033190 9255 41 0 753 8631 5010 10 1~18 0 8901 1101 127 28375 72 1594 : 224488 : 201 1070 647 57 0 0 58 11 300 124 80 : 2548 l227036 : 2260226 : I ----• 1 I ...... ------...... ---·-----1I ...... ,_ ...... ,I ------·------·------•------,I ------I------I lI ------I :roTAl.l 2781232 32234 981 I 4598 14659 23030 32 306050 0 31129 3411 608 85254 989 8601 : 511577 : 330 2832 2440 183 92 6 265 33 1093 434 107 l 7815 l 519392 ! 3300624 l :----- :------·------·------:------:------·------:------:------:------: IElSA/STATE 8'l!IIGlRS C

I l8'l!IIGlRS' IU'E LIBRARIES I :------1 I I :lflIC:,ETR(f(lITNI LIBRARY SERVICE AGEl'CY (IElSA) LIBRARIES :sTATE BffiRMRS C

I -----:------: ------:------: ------:------: ------: CNTRL' 11.91 2.21 0.11 o.O\ o.n o.6, 1.11 o.O\ "·°' o.O\ 2.n 0.2, o.O\ s.s, 0.1, 0.11: 21.6,: o.O\ 0.21 0.2, o.O\ o.O\ o.O\ o.O\ o.O\ 0.11 o.O\ o.O\: o.s,: 2s.n: 100.0\: I I El 93.7' 0.2' 0.0' 0.0' O.D' 0.1' 0.3' 0.0\ 1.7' 0.0' 0.31 0.0\ 0.0\ 3.4' O.OI 0.1': 6.2,: 0.0\ 0.0\ 0.0\ 0.0\ 0.0\ O.OI 0.0\ 0.0\ O.OI 0.0\ O.D'l 0.11: 6.31: IOO.OI:

FR 96.0\ 0.2' 0.0\ 0.0\ 0.0\ 0.0\ 0.2' O.OI 1.8' 0.0\ 0.2' 0.0\ O.OI 1.s, O.OI o.m: 3.9': 0.0\ 0.0\ o.n O.OI O.OI 0.0\ 0.0\ 0.111 0.111 0.0\ 0.0\: 0.1,: 4.0\: 100.0I:

96.2' 0.11 0.111 o.O\ o.O\ o.O\ o.3' o.O\ 2.s, o.O\ o.3' 0.1, o.°' o.s, o.O\ o.n: 3.s,: 0.0\ O.OI O.OI 0.0\ O.OI O.OI O.!JI 0.0\ 0.0\ O.!JI O.OI: O.OI: 3.8': 100.0I:

'LH 83.5' 0.1, O.O\ o.O\ o.O\ o.O\ 0.21 o.O\ 15.31 o.O\ 0.21 o.n o.OI o.si o.O\ o.n: 16.3,: o.O\ 0.21 o.OI o.OI o.O\ o.O\ o.O\ o.OI o.O\ o.O\ o.O\: 0.21: 16.si: 100.0\:

95.11 0.1' O.OI O.OI O.OI 0.0\ 0.4' O.OI 1.8' 0.0' o.n 0.1, 0.0\ 2.4' 0.0\ 0.0\: 4.9': 0.0\ O.OI 0.0\ 0.11, 0.0\ 0.0\ 0.0' 0.0' 0.(1' 0.0\ O.D': O.D': 4.9': 100.0\: I I ~ I -J I 80.2' 0.7' O.OI O.OI O.OI 0.5' O.OI 0.0\ 18.0I O.OI 0.1, 0.0\ O.OI 0.2' 0.0\ o.n: 19.61: 0.0' 0.1' 0.0' O.OI 0.0\ 0.0' O.OI O.D' 0.0' 0.0\ O.D': o.n: 19.8,: 100.0\: I I NE ea.si 1.3' o.m o.m o.n 3.6' o.n o.O\ 3.61 o.OI 2.n o.O\ o.O\ o.3, o.O\ o.n: 11.n: o.O\ 0.21 0.21 o.OI o.O\ o.O\ o.O\ o.O\ o.OI o.D' o.O\: o.n: 11.s,: 100.m: I I Pl! 93.3' 1.9' 0.0\ 0.8' 0.0\ 0.7' 0.0\ 0.0\ 2.3' 0.0\ 0.7' 0.(1' 0.0\ 1.1, 0.0\ 0.0\: 6.7': O.OI 0.8' 0.0\ 0.0\ O.OI O.OI 0.0\ 0.0\ 0.0\ 0.0\ 0.0\: 0.0\: 6.11: IOO.OI:

RO 96.7' 0.4' 0.0\ 0.0\ 0.0\ 0.0\ 0.2' 0.0\ I.Ill 0.0\ 0.1, 0.2' 0.0\ 1.4' 0.0\ 0.0\: 3.3'l 0.0\ O.OI D.O\ 0.0\ 0.0\ O.OI 0.0\ 0.0\ 0.0\ 0.0\ 0.0\l 0.0\l 3.3,: JOO.OIi

5£ au, 1.4' 0.11' 0.0\ 0.2' 0.3' 0.4' O.OI 5.3' 0.11' 2.2' 0.0\ 0.0\ 5.0\ 0.0\ o.n: 1s.n: 0.0\ O.OI 0.0\ 0.0\ O.OI O.OI O.OI 0.0\ 0.11' 0.0\ o.m: 0.2\l 15.6,: 100.m: I I SU 7.s,: O.OI 0.11' 0.0\ O.OI O.OI O.OI 0.111 0.0\ O.OI O.OI O.OI: 0. n: 7.s,: 100.0\:

11A 89.5' 0.4' 0.111 O.OI 0.1' 0.111 0.2' 0.0\ 8.21 0.111 0.1, 0.0\ 0.0\ 1.1, 0.0\ 0.21: 10.n: 0.0\ O.OI O.OI 0.0\ 0.0\ O.OI 0.()1 O.OI 0.!1' O.OI 0.0\: 0.11: 10.s,: 100.0I: I I I I 92.8' 0.1, O.OI O.OI 0.()1 O.OI 0.3' 0.111 6.3' 0.0\ 0.0\ 0.1' 0.111 0.3' 0.111 o.m: 7.n: 0.0\ O.OI 0.0\ O.OI O.OI O.OI 0.0\ 0.111 0.11' 0.()1 o.m: 0.11: 7.21: 100.m:

II' 84.51 0.6' O.OI 0.()1 O.OI 0.4' 0.()1 0.0\ 13.7' 0.0\ 0.7' O.OI O.OI o.n 0.(1' 0.0\: 1s.s,: O.OI 0.0\ 0.0\ O.OI O.OI O.OI 0.0\ O.OI O.OI O.OI 0.0\: 0.0\: 15.5': 100.0\I I...... I------••••••----•------...... _...... :...... :...... ____ ...... :...... :------1------: : ClS : 90.!1' 0.4' 0.11' o.m O.OI 0.4\ 0.2' 0.11' 7.1' 0.11' 0.4' 0.0\ 0.0\ 1.3' 0.0\ o. n: 9. 9': 0.11' 0.0\ O.OI 0.0\ 0.!1' 0.!1' O.OI O.OI O.OI 0.()1 O.OI: o.n: 10.0II 100.0\: :----- :------:------:------·------l ------:------:------: : ALL: 8'.3' 1.m o.O\ o.m o.n o.n 0.11 o.O\ 9.3' o.O\ o.9' o.n o.O\ 2.6, o.O\ o.3,: 1s.s,: o.!1' o.n 0.1, o.O\ o.m o.OI o.!1' o.11' o.m o.!1' o.O\l 0.21: 1s.11: 100.0,: :----- :------·------:------:------.. -----:------:------:------: NJTE: FIIUES IN TIE TAII.E ARE Rrum), BUT lJfru«D lffllERS ARE USED Feil All CAI.CIUTl(ffl. F~ THIS REASOO, TOTALS NAY DIFFER SLIGHTLY FRM raJSE THAT lro..D BE YIELDED BY TIE Rru«D lffl!ERS. IE.SA/STATE mMRS CM'ACT a!O$SOVEI! CIRCIUTl!II - PERCOOAGE IF Tlf CROSSOYER CIRCllATl!II ATTRillUTED TO ~ FRO'! EACH IUf LIBRARY CATEGCW!Y COORIBlJTEO BY EACH !fl.IC AGOCY - JAMJARY-lfCffl!ER 1992

lsmNJERS' IUf LIBRARIES :------·------·------: I I l~ICllfTRml.ITM LIBRARY SERVICE AGOCY (IE.SA) LIBRARIES lSTATE ~RS CM'ACT (INIOR) LIBRARIES I I :LOAN-:------·------r------·------: : l IN; l ColUt- Heme- South llesh- :!04-lflIC: KIT- LAKE PIO- TRAY. l IOI- : lAGEN-: "lmee- Anoka Anoka Bay- Cs'ver bie Dllkota forest Pin Nev- Rtwsey Scott Saint Saint Still- IOQton l IE.SA lARmi- EAST GREAT CHI- AGAS- IUTH- IEER PLIJI lfS llNIOR llflIC GROO l l CY l POlls C0t.nty City port COllltY tights Comty Llli

El 9.11' 1.8' 0.8' O.OI 0.3' 2.5' 3.7' 0.0\ 1.5' 0.0\ 2.9' 0.7' 0.2' 10.8, 0.1, 1.9\l 3.21: 25.8, 3.0\ 1.8, o.OI o.rn o.OI o.m o.OI 9.n 1.2, o.oi: 4.11: 3.2,: s.n:

FR 2.m D.3' o.m o.OI o.OI 0.11 o.n o.OI o.3' o.OI o.3' o.n o.OI t.OI o.n 0.2,: o.n: o.OI o.s, 1.21 3.8' o.OI o.OI o.OI o.m o.n o.OI o.01: o.6': o.n: I I I I I I t«) I 2.1, 0.2' 0.0\ 0.11' 0.6, 0.0\ 0.7' 0.0\ 0.5' 0.0\ 0.5, l.6t 0.0\ 0.3, 0.0\ 0.5,: o.n: O.OI O.OI 0.0\ 1.6' O.OI O.OI O.OI O.OI 0.3' O.OI O.OI: o.n: u,:

LH 5.2' 0.3' O.OI O.OI 0.4' o.n 1.4' 0.0\ 8.6' O.OI 0.9' 3.8, O.OI 1.0\ O.OI 1.n: 5.5': O.Ol 10.6' 0.1, 1.6' o.rn 0.0\ O.OI O.OI 0.5' O.OI 30.8': ,.o: 5.5,: 5.2,: I I 7.11' 0.4' 0.3' O.OI 1.3' O.OI 4.0I O.OI 1.2' O.OI 0.5' 4.6, 3.3' 5.8, 0.1' 0.9': 2.0ll O.OI 0.7' 0.2' 0,0\ O.OI O.OI 1.5' 24.2' 0.8' 0.5' O.Oll 0.6,: 1.9\l I ,I>, 00 I 7.9' 5.9' 0.8' O.OI 0.3' 8.9' 0.4' O.OI 16.2' O.OI I.OI 1.1, 0.2, 0.6, 0.0\ 1.9\l 10.5': 11.8, 7.0\ 4.5' 2.7' 0.0\ 0.0\ 0.8, O.OI 0.5' 0.2' 34.6,: 5.n: 10.n:

IE 5.2' 6.6' 0.111 O.OI 2.6' 40.7' 0.4' O.OI 1.9' O.OI 11.2' o.n 0.2' 0.6\ 0.11 u,: 3.6\l 0.0\ 12.4' 10.4' O.Ot 0.0\ 0.0\ 1.1' 0.0\ 1.4' 0.0\ O.Otl 8.0li 3.6':

PB 1.2' 2.2' O.OI O.OI O.OI 1.8' O.OI 0.0\ 0.3' O.OI 0.81 O.Ot 0.0\ 0.5\ 0.0\ O.Oll o.s,: O.OI O.OI 0.0\ 0.0\ 0.0\ 0.0\ 0.0\ 0.0\ O.OI 0.0\ o.m: O.OI: o.s,:

3.5' 1.3' O.OI O.OI O.OI o.n 0.7' O.Ot 0.3' O.Ot 0.2' 4.7' 0.0\ 1.7' 1.9' o.n: o.n: o.Ot o.m o.m 1.n o.m o.m 10.9' o.OI o.m o.m o.m: o.n: o.6,: 3.1,: I I I I SE 2.9' 4.0I 1.7' O.Ot 4.8' 2.lt 1.8' 0.0\ 1.7' O.OI 6.8' 0.9' 5.6\ 5.6' 1.61 4.2': 2.9'l 6.1\ 0.7' 1.6\ 10.9' 0.0\ O.OI 4.5' O.OI 3.6' 0.0\ 8.4': 2.0ti 2.Bll 2. 9\l I I : SU 1.6' 0.6' O.OI 0.11' o.n o.n 0.61 O.OI 0.9' O.OI 0.2' O.OI O.OI 0.3' 0.9' 0.1,: 0.7': O.OI O.OI 0.81 O.OI 0.0\ 0.0\ O.OI O.OI u, O.OI O.OI: o.n: 0.7': 1.n: I I I I I I : 11A 8,0I 2.8' 0.2' 0.0\ 4.0\ 0.5' 2.0I 31.3' 6.7' 0.0t I.II 1.9' 10.9' 3.3' 2.0\ 4.6\l 5.0I: 9.7' 0.4' 1.6\ o.s, O.OI 0.0\ O.OI O.OI 8.5' 17.5' 0.9': 3.2': s.m: 7. s,: I I : llf 15.5' I.OI 0.3' 0.0\ 1.9' 0.3' 5.7' O.OI 9.51 O.Ot 0.7' 12.6' 0.7' 1.7' o.n u,: 6.51: u, 2.n 4.5, 8.7' o.OI o.m 3.0t 9.1, t.5' 9.2' o.0t: 3.n: 6.n: 1u,: I I : If 2.0I 1.3' O.OI O.Ot O.Ot 1.7' o.n 0.0\ 3.0I 0.0\ 1.5\ O.OI O.Ot o.n 0.0\ o.n: 2.m: 6.n o.n o.m o.m o.Ot o.m o.OI o.m o.Ot o.OI o.m: o.3tl 2.0t: 2.m: :---- :------··------:------:------:------:------:------: : ClS l 73.1, 28.7' 4.2' O.OI 16.4' 58.9' 21.8' 31.3' 52.5\ O.OI 28.6' 32.3\ 20.9' 33.3' 7.3\ 18.s,: 43.9': 60.9' 37.8' 26.5\ 31.l\ O.Ot O.Ol 21.9\ 33.3\ 27.4' 28.6\ 74.8\: 32.6,: 43.7\: 68.s,: :-----:------:------:------.. ------·------:------:------:------: l ALL l 100.0I 100.0t 100.0I 100.0I 100.0\ 100.0I 100.0I 100.0l 100.0t O.OI 100.0\ 100.0I 100.0I 100.0t 100.0' 100.0t: IOO.Ol:tOO.Otl00.0\100.0IIOO.OllOO.OllOO.OIIOO.OIIOO.OIIOO.OtlOO.OIIOO.Ot:tOO.Oll IOO.OI: 100.0\: I I I I I I I I t -----I...... ____ ...... ------,------1··------1 ...... I------t ------I r«lTE: fIGlftS IN Tlf TABLE ARE Rru«D, BlJT IN!ru«O rffllERS ARE USED FOR ALL CALCl.lATl(IIS. FOR THIS REASOO, TOTALS t1AY DIFFER SLIGHTLY FRO'! Tl«JSE THAT lru.D BE YIELDED BY Tlf Rru«D tffl!ERS. .. ""C ..,. 0 ~

~ADULT ~JUVENILE ~ COMBINED

I COMBINED COMMUNITY LIBRARY AND BOOKMOBILE CIRCULATION - 1992 11 -, ADULT I JUVENILE COMBINED MONTH CIRCULATION CIRCULATION CIRCULATION JAN 107,289 58.83% 75,076 41.17% 182,365 100.00% FEB 109,269 57.61% 80,391 42.39% 189,660 100.00% MAR 117,179 58.33% 83,694 41.67% 200,873 100.00% APR 111,487 58.55% 78,931 i 41.45% 190,418 100.00% MAY 98,493 60.32% 64,779 I 39.68% 163,272 100.00% JUN 111,439 52.67% 100,132 I 47.33% 211,571 100.00%

JUL 116,396 52.61% I 104,830 j 47.39% 221,226 100.00% AUG 113,493 56.22% 88,388 43.78% 201,881 100.00% SEP 102,864 56.70% 78,554 ! 43.30% 181,418 100.00% OCT 108,757 56.15% 84,936 43.85% 193,693 100.00% NOV 100,308 55.65% 79,925 I 44.35% 180,233 100.00% DEC 92,495 60.68% 59,944 j 39.32% 152,439 100.00%

I AVE I 107,456 I 5.6.83% I 81,632 I 43.17% I 18~087 I 100.00%1

-49- ADULT VS JUVENILE CIRCULATION - 1992 CENTRAL

..,.. C ;w,___,~~·~,~~~-~,~~~~~~,v~~=~~~--=---v-,~-~~,~~v,---~~=~~"' 0 f:;

~ADULT ~JUVENILE ~ COMBINED

. CEt'!T~~J.:!8~!3~(f_lR~l:)-~_Tl_Q~-=-- ]_~~2______!:======J I I - ADULT l JUVENILE I . COMBINED l MONTH CIRCULATION CIRCULATION I CIRCULATION JAN 78,754 85.03% 13,869 14.97% 92,623 100.00% ------t------i - --·------FEB 81,184 84 .42% 14,983 I 15.58% 96, 167 100 .00% --- MAR 85,561 84.98% 15,121 I 15.02% 100,682 100.00% APR 79,383 86.13% 12,7861. 13.87% 92,169 100.00% MAY 69,025 87.77% 9,620 ! 12.23% 78,645 100.00% JUN------,-6 ~123 -----85~22%- ---- 13,202 i - 14 .7 8%- -- -- 89~5 -1 OO~()()o/; ,------JUL 76,454 85.00% 13,490 I 15.00% 89,944 100.00% AUG 73,884 85.92% 12,1101 14.08% 85,994 100.00% SEP 69,414 86.08% 11,223 \ 13.92% 80,637 100.00% OCT 74,470 85.02% 13,1181 14.98% 87,588 100.00% NOV 70,814 84.51% 12,983 ! 15.49% 83,797 100.00% DEC 68,692 86.51% 10,716 \ 13.49% 79,408 100.00% I I AVE I 75,313 I as.so% I 12.16s r- 14.so% I ss,oa~Ljoo.00%1

-50- ADULT VS JUVENILE CIRCULATION - 1992 MPLIC SYSTEM

300

250

.; 200 C =.. 0 i:; 150

100

50

~ADULT ~JUVENIL~COMBINED

I MPLIC SYSTEM CIRCULATION - 1992 J ADULT JUVENILE COMBINED I I IMONTHI CIRCULATION CIRCULATION CIRCULATION I JAN 186,043 67.65% 88,945 32.35% 274,988 100.00% FEB 190,453 66.63% 95,374 33.37% 285,827 100.00% MAR 202,740 67.23% 98,815 I 32.77% 301,555 100.00% APR 190,870 67.54% 91,717 32.46% I 282,587 100.00% I MAY 167,518 69.25% 74,399 30.75% 241,917 -·- 100.00%i JUN 187,562 62.33% 113,334 37.67% 300,896 100.00% JUL 192,850 61.98% 118,320 38.02% 311,170 100.00% AUG 187,377 65.09% 100,498 34.91% 287,875 100.00% SEP 172,278 65.74% 89,777 34.26% 262,055 100.00% OCT 183,227 65.14% 98,054 34.86% 281,281 100.00% NOV 171,122 64.81% 92,908 35.19% 264,030 100.00% DEC 161,187 69.52% 70,660 30.48% 231,847 100.00% ·----

[ AVE I 182,7691 65.94% I 94AOO j 34.06% I 277,169 ! 100.00%1

-51- ADULT VS JUVENILE CIRCULATION - 1992 so ,------,COM LIBS AVERAGE MONTHLY CIRCULATION

401------

301------r>------~ ,a Ill :," ..._g 20 ~-YJ------m------

~ADULT ~ JUVENILE ~ COMBINED

AVERAGE MONTHLY CIRCULATION -ADULT VS JUVENILE - 1992 ~ ADULT I JUVENILE COMBI~] D CIRCULATION CIRCULATION Cl RCULA TION 1 EL 12,894 57.67% 9,466 42.33% 22,360 100.00%~ FR 2,894 61.14% 1,840 i 38.86% 4,734 100.00% HO 2,645 53.32% 2 315 1 46.68% 4,961 100.00% ' - LH 7,388 51.62% 6,923 48.38% 14,311 100.00% I NK 54.97% 7,711 45.03% 17,125 100.0047~_1 '--· 9,4131 - --, NR 13,77~ 60.32% 9,061 39.68% 22,836 I 100.00% I NE 8,954 65.32% 4,753 34.68% 13,707 100.00% PB 1,215 40.21% 1,806 59.79% 3,021 100.00% RO 4,142 48.92% 4,325 51.08% 8,466 100.00% - SE 5,192 65.54% 2,730 34.46% 7,922j - - 100.00~~ SU 1,441 36.78% 2,476 63.22% 3,9171 100.00%·- WA 13,888 67.13% 6,799 32.87% 20,687 100.00% WN 20,828 53.?gok 17,892 46.21% 38,719 100.00% WP 2,773 49.63% 2,815 50.37% 5,587 100.00% I IALLJ14 I 716751 56.83% I 51831 I 43.17% I 13,50? I 100.00%1

-52- CATALOGED BOOK CIRCULATION - 1992 COMMUNITY LIBRARIES - ALL BRANCHES

n I

100

.; ..Cl ..:, 0 .Cl !-<

so

888lFICT ~NF ~JUV DCMBD

C CATALOGED BOOK CIRCULATION - ALL BRANCHES - 1992 lj ADULT ADULT JUVENILE IMO~THi FICTION NONFICTION BOOKS TOTALli --· I I JAN I 28,172 23.47% 40,618 33.83% 51,262 42.70% 120,0521 FEB I 28,833 23.31% 41,730 33.73% 53,157 42.97% 123,720 i MAR I 31,006 23.96% 43,260 33.43% 55,146 42.61% 129,412 29,801 24.46% 51,690 42.43% 121,816 APR - 40,325 33.10% MAY I 27,148 26.65% 34,162 33.54% 40,559 39.81% 101,869 I JUN i 32,072 25.37% 36,654 28.99% 57,715 45.65% 126,441 ! I JUL I 33,303 25.13% 37,854 28.56% 61,391 46.32% 132,548' I I ~AUG I 32,984 27.39% 36,864 30.61% 50,588 42.00% 120,436 ---·SEP 29,569 25.76% 34,591 30.13% 50,636 44.11% 114,796 OCT 30,031 24.68% 37,993 31.22% 53,651 44.09% 121,675 NOV 27,831 23.86% 35,812 30.70% 53,016 45.45% 116,659 DEC 26,869 28.11% 30,883 32.31% 37,826 39.58% 95,578

I AVE I 291802 I 2s.10% I 371562 I 31.63% I 511386 j 43.27%1 118z750j I TOTAL I 3571619 I 2s.10% I 450?46 j 31.63% I 616!637 I 43:21% 1114251002 I

-53- CATALOGED BOOK CIRCULATION - 1992

30 ,------AVERAGE ~10NTHLY CIRCULATION

2S ------·

20 ------·

-0. D •; 15 0 1------~ ------~------11------< ....0

10 t------1 1------~ ----

~FICT ~NF ~JUV DCMBD

[ AVERAGE MONTHLY CATALOGED BOOK CIRCULATION - 1992 I ADULT ADULT JUVENILE FICTION NONFICTION BOOKS TOTAL I I - EL 3,363 24.04% 4,950 35.39% 5,675 40.57% 13,987 FR 826 28.00% 906 30.72% 1,217 41.29% 2,949 HO 705 23.26% 939 30.96% 1,388 45.78% 3,032 LH 2,364 25.41% ___b_~m=~5.48% 4,568 49.11% 9,303 NK 2,828 25.63% 3.411 30.92% 4,793 43.45% 11,032

NR 3,614 25.68% 4,239 30.12%.. 6,222 44.21% 14,074 NE 2,230 29.13% 2,682 35.04% 2,743 35.83% 7,655 PB 276 18.94% 290 19.91% 892 61.15% 1,458 RO 1,067 24.01% 1,036 23.31%- 2,340 52.68% 4,442

SE 1,405 27.59% .. 1,939 38.09% '1,748 34.32% 5,092 SU 332 14.23% 588 25.18% 1,415 60.59% 2,335 WA 3,798 27.53% 5,708 41.37% 4,290 31.10% 13,796 WN 6,216 23.45%- 7,855 29.64% 12,434 46.91% 26,505 WP 780 25.21% 649 21.01% 1,663 53.78% 3,091

[ALL/14 j 2,129 I 2s.10% I 2,6831 31.63% I 3,6701 43.21% I Bl82]

-54- ALL FICTION (INC. LARGE PRINT) - JAN -DEC 1992 CIRC, INVENTORY, CIRC PER_VOL BY AGENCY 25%

20% 1------1'.----

~'.1~ 15% 1------fA------·--.. -... ------IVl------i -~:'-'~,;,', ,,;

1) ''i, '---=M..J.><=L.h(.LM...'1...... iLltL.r.t.lL_L.::ILL...... :.=~'4L.L.-"...l{Lj.LL_L~~

MPLIC - COMMUNITY LIBRARIES - CIRCULATION i ALL FICTION (INC. LARGE PRINT) - JAN-DEC 1992 I January- %of : December I %of Annual j Gire Per Agency December Category i Month-end Category Gire-Per- i Volume ! Symbol Gire. Gire. I Holdings Holdings Vol. Rate /100 EL ! 40,351 I 11.28%; 9,605 ! 8.98% 1 4.20 0.0420 FR 9,906 1 2.77%: 4,504 i 4.21% 2.20 0.0220 HO 8,461 2.37%J 3,716 3.48% 2.28 0.0228 LH 28,367 7.93%; 4,777 4.47% 5.94 0.0594 NK 33,932 9.49% ! 9,251 8.65% 3.67 0.0367 NR 43,362 12.13% i 20,431 19.11% 2.12 0.0212 NE 26,756 7.48%; 7,254 6.78% 3.69 0.0369 PB 3,315 I 0.93%: 1,94~ I 1.82% 1.71 0.0171 RO 12,800 3.58%! 5,128 ! 4.80% 1 2.50 0.0250 SE 16,858 4.71%! 6,072: 5.68% 2.78 0.0278

SU 3,987 1.11% J 3,505 3.28% 1.14 0.0114 WA 45,578 12.74% I 13,262 12.40% 3.44 0.0344 WN 74,592 20.ae% I 13,608 12.73% 5.48 0.0548 WP 9,354 2.62%1 3,867 3.62% 2.42 0.0242 ALL 357,619 100.00% ! 106,921 100.00% 3.34 0.0334

-55- ADULT FICTION (GENERAL) - JAN-DEC 1992 CIRC, INVENTORY_,_CIRC PER_VOL BY AGENCY 2sr~ .-----

20% 1------<()!------i

15% !------~------Iv,----~ ~

~

•l T, L-i:.:..<.LJ.uL..:.:l(LQ(LJ-.><..l.lA..A.--"--'""''-=-.L.>CL..oe::_.i._=""----""-'-'=-'-"---=---"----'

MPLIC - COMMUNITY LIBRARIES - CIRCULATION ADULT FICTION (GENERP,L) - JAN-DEC 1992 I January- I %of I December j %of I Annual I Gire Per i I i ! I December Category Month-end Category Circ-Per- J Volume Agency / I : i I Symbol Gire. Gire. I Holdings Holdings ! Vol. Rate I /100 I l I I I EL 17,207. 10.52% i 4,416 8.77%1 3.90 o.0390 I FR 3,638 1 2.22%! 1,774 3.52%1 2.05 0.0205 HO 3,795 2.32%1 1,6861 3.35%! 2.25 0.0225 LH 12,748 7.79% 2,266 4.50% 5.63 0.0563 NK 14,790 9.04%! 4,370 1 8.68% 3.38 0.0338

NR 16,254 9.94%1 8,068 16.02% I 2.01 0.0201

NE 12,171 7.44% J 3,595 7.14%1 3.39 0.0339 I 1.65%i PB 1,499 0.92%1 833-- 1.80 0.0180 RO 5,962 3.64% 2,254 4.47% 2.65 0.0265 SE 8,295 5.07% 3,200 6.35% 2.59 0.0259 SU 2,110 1.29%1 2,073 4.12% 1.02 0.0102 WA 23,883 14.60% 7,304 14.50% 3.27 0.0327 WN 37,400 22.a1% I 7,117 14.13% 5.26 0.0526 WP 3,815 2.33%1 1.418 2.81%! 2.69 0.0269 ALL 163,567 100.00% 50,374 100.00% I 3.25 0.0325

-56- ADULT MYSTERY FICTION - JAN- DEC 1992 CIRC, INVENTORY, CIRC PER_VOL BY AGE_N_C_Y __, 25%

20% 1------

!5% f------~------l'<'J------1;.,1 ~ ~ ~

5%

t) % L--L>'-J.Ld...:l~atL::..L...L.....>

MPLIC - COMMUNITY LIBRARIES - CIRCULATION ADULT MYSTERY FICTION - JAN- DEC 1992

January- I % of i December I % of f _Annual I Gire Per Agency I December I Category I Month-end I Category / G1rc-Per-1 Volume I i Symbol Gire. I Circ. ' Holdings I Holdings I Vol. Rate /100 I EL 13,017 I 11.34% ! 2,753 9.92%1 4.73 0.0473 FR 2,587 2.25%1 1,249 I 4.50%1 2.07 0.0207 HO 2,511 2.19%1 927 3.34% 2.71 0.0271 LH 11,611 10.12% I 1,558 5.61% 7.45 0.0745 NK 9,966 8.68%1 2,326 8.38%1 4.28 0.0428 NR 12,591 10.97% I 4,368 15.73% 2.88 0.0288

NE 8,757 I 7.63%: 1,831 6.59% 4.78 0.0478

1,103 I PB --- 0.96%i 559 2.01% 1.97 0.0197 RO 3,910 3.41% 1,599 5.76% 2.45 0.0245 SE 5,888 5.13% 1,698 6.12% 3.47 0.0347 SU 1,078 0.94%1 671 2.42%- 1.61 0.0161 WA 15,029 13.10% ! 3,463 12.47% 4.34 0.0434 WN 23,456 20.44% / 3,567 12.85% 6.58 0.0658 WP 3,258 2.84%1 1 197 4.31%1 2.72 0.0272 ALL 114,762 100.00% 27,766 100.00% 4.13 0.0413

-57- ADULT ROMANCE FICTION - JAN - DEC 1992 CIRC, INVENTORY, CIRC PER VOL BY AGENCY ::~ ~·- ·------

15% f------·--p~L ------j',;')------j v. ~

~% of Circ~o/o of Inv ~c/v/100

I MPLIC - COMMUNITY LIBRARIES - CIRCULATION I ADULT ROMANCE FICTION - JAN-DEC 1992 I I January- I %of December i %of Annual Gire Per I I Agency I December i Category Month-end i Category Circ-Per- Volume I ! Symbol I Gire. i Gire. Holdings I Holdings Vol. Rate /100 EL 4,3081 14.49% ! 863! 9.92% 4.99 0.0499 FR 625 2.10% 361 I 4.15% 1.73 0.0173 HO 465 1.56%! 241 2.77% 1.93 0.0193 LH 1,480 4.98%1 289 3.32% 5.12 0.0512 NK 4,1631 14.00% I 978 11.25% 4.26 0.0426 NA 3,9261 13.20% i 1,490 17.13% 2.63 0.0263 NE 2,408 ! 8.10%1 64~ 7.38% 3.75' 0.0375 PB 318 1.07%1 211 2.43% 1.51 0.0151 RO 1,697 s.71% I 603 6.93% 2.81 0.0281 SE 900 3.03%! 448 5.15% 2.01 0.0201 SU 390 1.31% 297 3.41% 1.31 0.0131 WA 1,828 6.15% 813 9.35% 2.25 0.0225 WN 5,937 19.96% I 885 10.18% 6.71 0.0671 WP 1,293 4.35%1 576 6.62% 2.24 0.0224 ALL 29,738 100.00% ! 8,697 100.00% 3.42 0.0342

-58- ADULT SCIENCE FICTION - JAN-DEC 1992 CIRC, INVENTORY, CIAC _PER VOL BY AGENCY 20("'

15'.'I, f------

I) ·1, '--=L.d...i.'=Lll'-CL.L.:l.--"-""'""""-L.:.l«'..C.l...L-'>'-'-""""--"--'"-lL..l~:..U.L..LlOCA~-' EL FR HO LH NK NR NE PB RO SE SU WA WN WP ~% of Circ~~~ of Inv ~c/v/100

MPLIC - COMMUNITY LIBRARIES - CIRCULATION ADULT SCIENCE FICTION - JAN-DEC 1992 January- %of December ! %of Annual I Gire Per I I Agency December Category I Month-end Category Gire-Per- \ Volume Symbol Gire. Gire. Holdings Holdings Vol. Rate /100 EL 2,216 13.39% I 592 8.96% 3.74 0.0374 I FR 530 3.20% 357 5.40% 1.48 0.0148 HO 506 3.06% 280 4.24% 1.81 0.0181 LH 1,120 6.77%1 266 4.02% 4.21 0.0421 NK 1,453 8.78% 566 8.56%1 2.57 0.0257 NR 1,612 9.74%! 976 14.77% 1.65 0.0165 NE I 1,150. 6.95%1 470 7.11% 2.45 0.0245 PB 140 0.85%! 1431 2.16% 0.98 0.0098 RO 538 3.25% 311 I 4.70% 1.73 0.0173 SE 1,513 9.14% 528 7.99% 2.87 0.0287 SU 115 0.69% 244 3.69% 0.47 0.0047 WA 2,299 13.89% 768 11.62% 2.99 0.0299 WN 2,889 17.46% 704 10.65% 4.10 0.0410 WP 468 2.83% 405 6.13% 1.16 0.0116 ALL 16,549 100.00% 6 610 100.00% 2.50 0.0250

-59- TEEN FICTION - JAN - DEC 1992 CIRC, INVENTORY. CIRC PER VOL BY AGENCY 30% ------·--·------·------

15% f------Y"r----;

'.!0% f------

EL fR HO LH NK NR NE RO SE SU W.\ WN WP ~o/o of Circm% of Inv ~c/v/100

MPLIC - COMMUNITY LIBRARIES - CIRCULATION l TEEN FICTION - JAN-DEC 1992 I January- I %of December I %of Annual Gire Per I I I Agency December I Category Month-end I Category Circ-Per- Volume

Symbol Circ. I Circ. I Holdings , Holdings Vol. Rate I /100 EL 738 15.13% i 340 i 10.85% I 2.17 0.0217 FR 22 0.45%1 54 1.72% 0.41 0.0041 HO 581 1.19% I 80 2.55% 0.73 0.0073 LH 503 10.31% I 1741 5.55% 2.89 0.0289 I I NK 5461 11.19% i 331 10.56% 1.65 0.0165

NA 556 I 11.40% ! 543 f 17.33% 1.02 0.0102 NE 1761 3.61%i 152 ! 4.85%! 1.16 0.0116 PB 51 0.12%l 23 0.73% 0.26 0.0026 RO 187 3.83%1 162 5.17% 1.15 I 0.0115 SE 141 2.89% 136 4.34% 1.04 0.0104 SU 103 2.11% I 120 3.83% 0.86 0.0086

WA I 490 10.04% 447 14.27% 1.10 0.0110 WN 1,318 21.01% I 497 15.86% 2.65 0.0265 WP 35 0.72%1 74 2.36% 0.47i 0.0047 I ALL 4,879 100.00% I 3,133 I 100.00% 1.56 I 0.0156

-60- ADULT WESTERN FICTION - JAN-DEC 1992 CIRC, INVENTORY, __ CIRC PER VOL BY AGENCY

20% r------vJ

I) q, L-~""---l.:lcu:l(LL..llLJ.=-..~""1----"-.::.U.UiJL...L.:

r-- MPLIC - COMMUNITY LIBRARIES - CIRCULATION I ADULT WESTERN FICTION - JAN-DEC 1992 I I January- %of December %of Annual Gire Per Agency I December Category Month-end Category Gire-Per- Volume

Symbol Gire. Gire. r Holdings Holdings Vol. Rate /100 /_ I EL 628 11.46130 I 321 10.17% 1.96 0.0196 FR 288 5.26%[ 294 9.32% 0.98 0.0098 HO 28 o.s1% I 127 4.03% 0.22 0.0022 LH 194 3.54% 105 3.33% 1.85 0.0185 NK 776 14.16% i 442 14.01% 1.76 0.0176 NA 1,294 23.62% 622 19.71% 2.08 0.0208 NE 581 10.60% I 295 9.35% 1.97 0.0197 PB I 152 2.77%\ 113 3.58% 1.35 0.0135 RO 117 2.14% 129 4.09% 0.91 0.0091 SE 83 1.51% 54 1.71% 1.54 0.0154 SU 102 1.86%1 95 3.01% 1.07 0.0107 WA 262 4.78%1 106 3.36% 2.47 0.0247 WN 881 16.08% 344 10.90% 2.56 0.0256 WP 93 1.70% 108 3.42% 0.86 0.0086 ALL 5,479 100.00% 3,155 100.00% 1.74 0.0174

-61- ··---.,~~-- -~-- - .,·-

ADULT LARGE PRINT FICTION - JAN-DEC 1992 CIRC, INVENTORY, CIRC PER VOL BY AGENCY 70%

60% l------i7,1------1

50% 1------__r,;+------1

40% I------V,,1------j

30% 1------<:'l'n------l

t) .:.v.., L.....J=ui....ur=LJ>t.Ll..L"""--L-.....zzJ..LL..L=.=.1--....L.1...~~Llu'.JC...L.L:ll'LUL.l---U><.4L.L__J EL FR HO LH NK NR NE PB RO SE SU WA WN WP ~% of Gire~% of Inv ~c/v/100

MPLIC - COMMUNITY LIBPARIES - CIRCULATION ADULT LARGE PRINT FICTION - JAN-DEC 1992

January- %of 'I December %of Annual Circ Per Agency December Category : Month-end Category Gire-Per- Volume I Symbol Circ. Gire. i Holdings Holdings Vol. Rate /100 EL 2,2371 9.88%i 320 4.45% 6.99 0.0699

FR 2,216 9.79% t 415 5.78% I 5.34 0.0534 HO 1,098 ! 4.85%! 375 5.22% 2.93 0.0293 LH 711 3.14% I 119 1.66% 5.97 0.0597 I NK 2,238 9.88%! 238 3.31% 9.40 0.0940 NA 7,129 31.48% I 4,364 60.73% 1.63 0.0163 NE I 1,513 6.68%1 269 3.74% 5.62 0.0562 PB 97 0.43%1 59 0.82% 1.64 0.0164 RO 389 1.72% I 70 0.97% 5.56 0.0556 SE 38 0.17%1I 8 0.11% 4.75 0.0475 SU 89 0.39%1 5 0.07% 17.80 0.1780 WA 1,787 7.89%! 361 5.02% 4.95 0.0495 WN 2,711 11.97% I 494 6.87% 5.49 0.0549 WP 392 1.73% i 89 1.24% 4.40 0.0440 ALL 22,645 100.00% ! 7.186 1°00.00% 3.15 0.0315

-62- ADULT CATALOGED NONFICTION - JAN-DEC 1992 CIRC, INVENTORY,_CIRC PER VOL BY AGENCY

:!0% f------

15% f------

,) •i, L_L.>,tLJL,i-1:llUlQ~:.M.A.---"'--""ULd._~l'...... L__.="'--""=L.JLl=...L:LL...l{LL__i-""'A,..A-Jl<.Ud:<:d.-'L~_L.:;l;,:...U.....Li

MPLIC - COMMUNITY LIBPARIES - CIRCULATION ADULT CATALOGED NONFICTION - JAN -DEC 1992 January- % of ! December I %of Annual Circ Per Agency I December Category Month-end Category Circ-Per- Volume I Symbol ) Circ. Circ. Holdings Holdings Vol. Rate /100 I I ' EL 59,402 I 13.18% i 22,788 10.09% 2.61 0.0261 I FR I 10,868 I 2.41% i 4.42% 1.09 0.0109 I I 9,9811 HO 11,263 2.50%j 8,515 3.77% 1.32 0.0132

LH 28,445 I 6.31%1 11,197 4.96% 2.54 0.0254 NK I 40,931 9.08% 17,053 7.55% 2.40 0.0240

NA 50,865 11.28% 39,072 I 17.30% 1.30 0.0130 NE 32,188 1.14% I 17,950 7.95% 1.79 0.0179 PB 3,484 I 0.77%/ 3,087 1.37% 1.13 0.0113 RO 12,426 2.76%1 9,390 4.16% 1.32 0.0132 SE 23,272 5.16% 11,994 5.31% 1.94 0.0194 SU 7,0531 1.56% 11,981 5.30% 0.59 0.0059 WA 68,494 15.20% 28,734 12.72% 2.38 0.0238

WN 94,262 20.91% I 28,724 12.71% 3.28 0.0328 WP 7,793 1.73% I 5,445 2.41% 1.43 0.0143 ALL I 450.746 100.00% I 225,911 100.00% 2.00 0.0200

-63- ,-,~" '~'-""'"----·--·~.,.,,,,_,.,,.,_,~--... ~~'"""'""""' - - _ ...... ~~-'4''"''"~'~-~ ,, ..,- .• ,,,. .. _, ------,- ·------~- -·· ------

JUVENILE CATALOGED BOOKS - JAN-DEC 1992 CIRC, INVENTORY,_CIAC PER VOL BY AGENCY 30%

25% 1------1

20% 1------nr-----i

15% f------~----i

~% of Circ~~~ of Inv ~c/v/100

MPLIC - COMMUNITY LIBRARIES - CIRCULATION JUVENILE CATALOGED BOOKS - JAN-DEC 1992 January- I %of ' December %of Annual Gire Per Agency / December Category Month-end Category Gire-Per- Volume Symbol Gire. I Gire. Holdings Holdings I Vol. Rate /100 I EL I 68,094 l 11.04% i 17,521 8.67%1 3.89 0.0389 I FA i 14,609 I 2.37%[ 10,010 4.95%1 1.46 0.0146

HO 16,654 I 2.70%! 8,623 4.27% 1.93 0.0193 LH 54,821 8.89%) 13,378 6.62% 4.10 0.0410 NK I 57,516 9.33%1 17,174 8.50% 3.35 0.0335 NA 74,659 12.11%1 29,608, 14.65% 2.52 0.0252 NE 32,917 5.34%1 11,922 5.90% 2.76 0.0276 PB 10,701 1.74%1 5,198 2.57% 2.06 0.0206 AO 28,080 4.55%1 11,543 5.71% 2.43 0.0243 SE 20,971 3.40% I 9,165 4.53% 2.29 0.0229 SU 16,975 2.75%! 10,362 5.13% 1.64 0.0164 WA 51,483 8.35%! 21,662 10.72% 2.38 0.0238 WN I 149,207 24.20% i 27,975 13.84% 5.33 0.0533 WP 19,950 3.24%1 7,988 3.95% 2.50 0.0250 ALL 616,637 100.00% i 202,129 100.00% 3.05 0.0305

-64- [All Materials Combined __J ALL MATERIALS COMBINED ICirculation: January - December I CIRC: JANUARY - DECEMBER IAgenc~ I 1992 I 1991 I 1990 I BKM 8,823 11,762 20,203 268,317 258,606 247,116 EL ------FR 56,808 59,159 57,794 HO 59,528 64,542 67,082 LH 171,726 197,384 169,591 NK 205,494 194,322 205,055 NA 274,034 274,024 265,792 NE 164,478 159,488 158,292 PB 36,253 35,831 36,316 AO 101,597 110,510 107,983 SE 95,058 96,107 100,289 I 0- SU 47,009 43,837 40,478 0, I WA 246,246 252,725 251,894 WN 464,631 228,623 298,283 WP 67.047 63639 65.145 [CLS I 2,269,049 I 2,050,559 I 2 .091,313 I

[Cef"!lral I 1,0561979 I 1,014,743 [ 980,131] 200 [MPLIC I 3,326~a I a,_0051302] 3,011 14!!1

ALL MATERIALS COMBINED CIRC: JAN - DEC 3500 ~------~

3000 f------~~~~~ .. -0 ..:;2000 ::I _g 1500 E-< 1000 ,.____,,,~,,, 0 ~~- BKM EL FR HO LH NK NR NE PB RO SE SU WA WN WP

CLS Central MPLIC ~ 1992 ~ 1991 ~ 1990 !Sa 1992 &j 1991 ~ 1990 -- All Adult Materials ALL ADULT MATERIALS Circulation: Januarv - December CIRC: JANUARY - DECEMBER !Agenc~ I 1992 I 1991 I 1990 I BKM 186 273 0 EL 154,725 153,412 151,087 . ------FR-- 34,730 36,508 35,186 HO 31,743 34,647 35,029 LH 88,652 102,644 89,227 NK 112,961 105,420 114,332 NR 165,302 168,589 170,000 NE 107,442 105,394 103,579 PB 14,578 15,417 16,214 RO 49,699 55,178 53,114 SE 62,301 64,148 66,644 I 0- SU 17,292 18,428 18,357 0- I WA 166,654 172,839 174,791 -8 249,931 c:: WN 126,585 172,882 ' ~ 150 t------;><.U,n--~------c l WP 33,273 34.385 39019 ,j 0 i ICLS I 1.289,469 I 1,193.867 I 1.239.461 I ~ :1 j [Central I 903.758 I 874,603_[ 857.1471 :1 I~~L~C _j___giJ93,227] 2,06~i4?0 _L 2J096,608J ,, j :! ALL ADULT MATERIALS 'l CIRC: JAN - DEC :f :1 l l ... ]1500 .."' ::I 0 t! 1000

500 BKM EL FR HO LH NK NR NE PB RO SE SU WA WN WP

CLS Central MPLIC fl 1992 ~ 1991 1990 ~1992 ~1991 ~1990 [All Juvenile Materials J ALL JUVENILE MATERIALS ICirculation: January - December I CIRC: JANUARY - DECEMBER [Agenc1 I 1992 I 1991 I 1990 I BKM 8,637 11,489 20,203 EL 113,592 105,194 96,029 ------·- FR 22,078 22,651 22,608 HO 27,785 29,895 32,053 LH 83,074 94,740 80,364 NK 92,533 88,902 90,723 NA 108,732 105,435 95,792 NE 57,036 54,094 54,713 PB 21,675 20,414 20,102 RO 51,898 55,332 54,869 SE 32,757 31,959 33,645 I 0-­ SU 29,717 25,409 22,121 -.J I WA 81,592 79,886 77,103 WN 214,700 102,038 125,401 WP 33.774 29,254 26,126 [CLS I 979,5801 856,692 I 851,8521 [ Ce11tral I 153,221 I 140L140 I _122,98.!J [MPLIC I 1, 132,8011 996J!32L 974,836]

ALL JUVENILE MATERIALS CIRC: JAN - DEC

.,, 800 -0 1:::1 "'~ 600 0 -1:::1 E-< 400

200 BKM EL FR HO LH NK NR NE PB RO SE SU WA WN WP

CLS Central MPLIC ~1992 ~1991 ~1990 !Sa 1992 r;:}J 1991 ~ 1990 IAdult Un cat. Paperbacks I ADULT UNCAT. PAPERBACKS ICirculation: January - December I CIRC: JANUARY - DECEMBER [Agenc~ I 1992 I 1991 I 1990 I BKM 174 254 0 EL 28,543 30,152 28,564 -----·---- ~------FR 8,941 9,610 8,862 HO 4,967 6,351 7,105 LH 12,043 15,452 15,055 NK 19,934 19,345 21,585 NA 44,231 45,846 44,229 NE 30,490 29,725 30,377 PB 5,010 5,372 4,721 RO 13,226 15,023 14,325 SE 6,300 7,299 7,559 I SU 2,059 3,131 3,232 00 "'I WA 21,449 25,445 26,462 WN 39,591 22,609 34,056 WP 9 309 9&18_ 13,217 [CLS I 246,267 I 245,262 I 259,3491 !Central I 35,081 I 59,599 I 71,656] [MPLIC I 281,348 I 304ia6tL _331 ,oo5 I

ADULT UNCAT. PAPERBACKS CIRC: JAN - DEC 350 r---~~~~~~~~~~------,

300 l---~~~~~~~~--{7.72~19'

"Cl"' 1;200.. ::, _2150 E- 100 0 ----=-­ 50 BKM EL FR HO LH NK NR NE PB RO SE SU WA WN WP

CLS Central MPLIC ~ 1992 ~ 1991 ~ 1990 !Sa 1992 f"l:11991 ~ 1990 [Teen Uncat. Pa(2erbacks_ l TEEN UNCAT. PAPERBACKS ICirculation: January - December I CIRC: JANUARY - DECEMBER IAgenc:t I 1992 I 1991 I 1990 I 9~------~ BKM 0 0 0 EL 2,560 1,072 --~!_!32 FR 846 639 596 -- 81------~-----1 HO 532 786 744-- LH 2,555 2,801 1,761 NK 1,828 1,764 2,236 NA 864 1,125 1,971 7 ------IV---- NE 1,636 1,446 2,109 PB 742 907 1,814 RO 2,004 2,017 1,724 6 t------4'.1------t SE 836 1,029 1,075 I O" SU 762 1,071 1,194 '°I WA 1,113 1,083 1,137 ~51------~-----1 ------r::: WN 8,345 1,942 2,281 cd "';:j WP 1 583 1_..530 2_,§J_§__ 0 [CLS I 26,206 I 19,212 I 23,390] ~4 >---~------, [ Central I 2,8051 2,629 I 1_..500] LMPLIC I 2~0111 21,a41 I 24,890] 3 ------~------10-----1 TEEN UNCAT. PAPERBACKS CIRC: JAN - DEC

.. -0 ~20 r-----t>O<;;-;;;;Y,H/1-~~~-· 1 ::,.. _g 15 E- 10 0 -----­ 5 BKM EL FR HO LH NK NR NE PB RO SE SU WA WN WP

CLS Central MPLIC ~1992 ~1991 ~1990 ts:a 1992 ~ 1991 ~ 1990 lJuvenile Uncat. Paperbacks I JUVENILE UNCAT. PAPERBACKS ICirculation: January - December I CIRC: JANUARY - DECEMBER IAgenc~ I 1992 I 1991 I 1990 I BKM 8,636 11,464 20,203 EL 37,677 32,511 28,744 -·------FR 6,233 6,559 8,034 HO 9,613 10,078 11,173 LH 23,461 28,219 27,855 - NK 27,899 25,466 28,287 NA 29,848 24,570 23,575 NE 20,893 20,399 21,186 PB 9,602 9,506 10,412 RO 20,064 21,061 21,301 SE 8,354 8,449 9,932 I --l SU 10,903 7,476 9,148 0 24,784 23,177 22,386 I WA ------ii C: WN 56,755 26,788 34,845 ro ~ 30 f------KJ:

JUVENILE UNCAT. PAPERBACKS CIRC: JAN - DEC 400 ~------~ 350 ------

300 t---1~--- 'tl250 i::, ;200"' 0 ~ )50 r->..AAT// 100

50 L--lcA/'V/ BKM EL FR HO LH NK NR NE PB RO SE SU WA WN WP

0 L__.C..l<.C>a:aJLL.aLL->CC"-l(JUa.au£...4--J CLS Central MPLIC ~ 1992 ~ 1991 ~ 1990 !Sa 1992 ~ 199) ~ 1990 [Aduft Cataloged Fiction _J ADULT CATALOGED FICTION ICirculation: January - December I CIRC: JANUARY - DECEMBER !Agency I 1992 I 1991 I 1990 I BKM 0 7 0 EL 40,351 38,500 37,523 FR 9,906 10,649 10,753 HO 8,461 8,630 8,937 LH 28,367 33,964 29,580 NK 33,932 30,468 33,305 NA 43,362 43,947 43,400 NE 26,756 25,569 24,615 PB 3,315 3,737 4,019 RO 12,800 14,324 13,242 SE 16,858 17,304 17,073 I SU 3,987 4,247 3,925 .....-.J I WA 45,578 45,043 45,237 ij ---· s::: WN 74,592 37,701 46,980 (,:J ~40 1------fG-~~~~~~~fXta''J-----~~--~~~~~f-Vr~--j WP 9,354 10,556 9,801 0 [CLS I 357,6191 324,64~28,3901 ~ ICen_tra! I 137,053 I 1331-169] 123J58l [MPLIC I 494,672 I .457,_l115] _4§g_,_ 148]

ADULT CATALOGED FICTION CIRC: JAN - DEC

.,,400 -0 c:i ~ ~300 0 .Cl E-< 200 0 ----- JOO BKM EL PR HO LH NK NR NE PB RO SE SU WA WN WP

CLS Central MPLIC ~ 1992 ~ 1991 ~ 1990 !Sa 1992 f:'l.:l 1991 ~ 1990 !Adult General Fiction _J ADULT GENERAL FICTION ICirculation: January - December I CIRC: JANUARY - DECEMBER IAgenc~ I 1992 I 1991 I 1990 I BKM 0 4 0 EL 17,205 16,481 -· ~--!5,488 FR 3,634 3,954 3,758 HO 3,795 3,935 4,167 LH 12,748 15,891 14,084 NK 14,788 13,638 14,603 NA 16,254 16,750 16,709 NE 12,170 11,866 11,269 PB 1,499 1,742 1,809 RO 5,962 6,782 6,043 SE 8,295 8,594 8,532 I SU 2,110 2,317 2,380 -J N I WA 23,872 24,510 24,227 WN 37,389 18,769 22,344 WP 3.815 4.037 3573 [CLS I 163,536 I 1491210 I 148,986] [ Cefllral I 68i464_l 66,924 I 6U~ [MPUC I 232,000[ _ 216,194 L __ 211,2191

ADULT GENERAL FICTION CIRC: JAN - DEC

'"g"' 150 l--1,..N

BKM EL FR HO LH NK NR NE PB RO SE SU WA WN WP

CLS Central MPLIC ~ 1992 ~ 1991 ~ 1990 ~ 1992 e::l2 t991 ~ 1990 Adult Mvsterv Fiction ADULT MYSTERY FICTION ICirculation: January - December I CIRC: JANUARY - DECEMBER Aaencv 1992 1991 1990 25.------, BKM 0 0 0 -EL 13,017 12,604 12,627 FR 2,587 2,868 3,045 HO 2,511 2,843 2,686 LH 11,611 13,551 11,549 9,966 8,956 9,774 20 t------~ ______,,.,.__ ___, -·NK NA 12,591 12,061 11,688 NE 8,757 8,016 7,449 PB 1,103 1,023 1,119 RO 3,910 4,261 3,951 SE 5,888 6,145 5,745 15 I SU 1,078 1,308 1,010 -.J w WA 15,029 14,314 14,445 ~ I Q WN 23,456 12,606 16,789 ro ;::s"' WP 3,258 3,825 3486 0 ~LS I 114.]62 I 104,38_1 105 363 E9 [Central I 33,810 I 33,379 L~673 I ----~- IMPUC I 1481572 I 131-11aoL 1361036] 10

ADULT MYSTERY FICTION CIRC: JAN - DEC

50 I3KM EL FR HO LI-I NK NR NE PB RO SE SU WA WN WP

CLS Central MPLIC ~ 1992 ~ 1991 ~ 1990 f'2S 1992@ ]99] ~ 1990 IAdult Romance Fiction I ADULT ROMANCE FICTION ICirculation: January - December I CIRC: JANUARY - DECEMBER [Agenc~ I 1992 I 1991 I 1990 I ?~------~ BKM 0 3 0 EL 4,308 3,867 4,081 -~---- ·-+------~ FR 625 648 649 HO 465 400 460 6 ~------LH 1,480 1,853 1,523 NK 4,163 3,820 4,256 NA 3,926 4,036 4,360 NE 2,408 2,493 2,490 5 >------<.. J------1 PB 318 521 407 RO 1,697 1,945 1,904 SE 900 888 1,069 I SU 390 -.J 266 218 ,i::,.. WA 1,828 1.754 2,016 ~4 I ------i::: WN 5,937 2,567 3,189 C'3 :I"' WP 1,293 1 379 1,256 0 [CLS I 29,738 I 26,440] 27,87[] 3 1------{)f'.,j~ [ Central I 6,7951 6,6061 6~1!J ~ IMPLIC I 36,5331_ 33104~ I .. 341392]

ADULT ROMANCE FICTION CIRC: JAN - DEC

10 BKM EL FR HO LH NK NR NE PB RO SE SU WA WN WP

CLS Central MPLIC ~1992 ~1991 ~1990 !Sa 1992 ~ 1991 ~ 1990 [Adult Science Fiction l ADULT SCIENCE FICTION ICirculation: January - December I CIRC: JANUARY - DECEMBER jAgenc~ I 1992 I 1991 I 1990 I BKM 0 0 0 El 2,216 1,839 1,750 FR 530 584 466 HO 506 418 504 LH 1,120 1,125 917 NK 1,453 1,160 1,333 NR 1,612 1,746 1,776 NE 1,150 1,077 1,043 PB 140 188 149 RO 538 548 548 SE 1,513 1,348 1,399 I SU 115 171 129 -.J u, I WA 2,299 2,1_~ 2,233 WN 2,889 1,425 1,799 WP 468 452 538 [CLS I 16,549 I 1_4,223 [ 14,584] [Central I 10,657 I 9,746[ 8,5071 1500 ---- [MPUC I 27,206] 23,969L 23,091]

ADULT SCIENCE FICTION CIRC: JAN - DEC

~20 >------~ -a Cl «I ~15 r-i':::>O

CLS Central MPLIC ~1992 ~1991 ~1990 fSa 1992 ~ 1991 ~ 1990 lJeen Fiction I TEEN FICTION ICirculatlon: January - December I CIRC: JANUARY - DECEMBER IAgenc~ I 1992 I 1991 I 1990 I BKM 0 0 0 EL 738 853 781 FR 22 25 37 HO 58 44 82 LH 503 489 501 NK 546 375 345 NA 556 575 669 NE 176 162 169 PB 6 13 14 RO 187 151 205 SE 141 162 167

I SU 103 80 118 -J WA 490 529 486 I °' WN 1,318 705 703 WP 35 64 63 [Qls I 4,8791 4,2271 4,340] lCentral I 1,416 I 1_2741_ 1J3§.J IMf>LIC _L_§2~QL___ §,QQ1 L______Jh4?_Q]

TEEN FICTION CIRC: JAN - DEC 7

6

5 "O"' :;l4 :I"' _g 3 f-, 2

1 BKM EL FR HO LH NK NR NE PB RO SE SU WA WN WP

0 CLS Central MPLIC ~ 1992 ~ 1991 ~ 1990 !Sa 1992 f1::l t991 ~ 1990 [Adult Western Fictio11 I ADULT WESTERN FICTION IClrculatlon: January - December I CIRC: JANUARY - DECEMBER IAgenc'{ I 1992 I 1991 I 1990 I BKM 0 0 0 EL 628 736 803 --"· FR 288 379 418 HO 28 83 153 LH 194 261 333 NK 776 704 944 NA 1,294 1,221 732 NE 581 606 818 PB 152 98 137 RO 117 160 176 SE 83 121 130

I SU 102 55 48 -.J -.J WA 262 189 190 I ------WN 881 713 576 WP 93 160 212 [CLS I 5i479I 5"486} 5,67Q] I Ce!ltral I 2,041 I 1J!§2J 1,5351 IMPLIC r 11520L_ 7'438[ ?12951

ADULT WESTERN FICTION CIRC: JAN - DEC 8r------~ 7•------

6 >---~------'O 5 .-,.,,""" Cl ;!l"' 4 1-----r.,,..,,,. 0 ~3 2 1 BKM EL FR HO LH NK NR NE PB RO SE SU WA WN WP

0 L--.l'--lLllr<~~--LlUU.<=:L4--°"=~:....L___J CLS Central MPLIC ~1992 ~1991 ~1990 @1992 ~ 1991 ~ 1990 [Adult Cataloged Nonfiction I ADULT CATALOGED NONFICTION ICirculation: Januarv - December I CIRC: JANUARY - DECEMBER JAgenc~ I 1992 I 1991 I 1990 l BKM 0 12 0 EL 59,402 59!~~~ 58,346 FR 10,868 11,479 10,843 HO 11,263 11,164 11,546 lH 28,445 33,508 28,658 NK 40,931 38,947 42,236 NA 50,865 53,704 54,628 NE 32,188 33,960 32,229 PB 3,484 3,381 3,522 70 RO 12,426 14,382 14,040 SE 23,272 24,075 24,497

I SU 7,053 6,504 6,609 60 -.J 00 WA 68,494 72,868 72,744 I -- .tJ WN 94,262 44,022 62,181 ~ !) ; 50 i'. WP 7,793 7,921 8,365 0 1 ICLS I 450.7461 415,522 I 430,4441 ~ 11 Central 436,678 404.290 395,190 'l 40 1 [Mpu_c 887,4241 a1eia121 _825,634] ·i I l ·i .} ADULT CATALOGED NONFICT. i CIRC: JAN - DEC 30 If 1000 ~------~ 900 i------;:::;:::;;;------t :l 800 1------~wmWAI 20 700 1------ioo, ]6001------~x,.. !soo1----~------Ix'x" 10 0 ~ 400 300 200 BKM EL FR HO LH NK NR NE PB RO SE SU WA WN WP 100 0 .__,.~ CLS Central MPLIC 1§§)1992 ~1991 ~1990 !Sa 1992 f:a 1991 ~ 1990 l.Juvenile Cataloged Books I JUVENILE CATALOGED BOOKS ICirculation: January - December I CIRC: JANUARY - DECEMBER IAgenc~ I 1992 I 1991 I 1990 I BKM 0 25 0 EL 68,094 63,748 60,~~ FR 14,609 14,180 13,171 HO 16,654 17,146 18,955 LH 54,821 61,323 48,154 NK 57,516 56,344 56,055 NA 74,659 74,425 66,492 NE 32,917 30,637 30,248 PB 10,701 9,295 8,173 RO 28,080 30,174 29,053 SE 20,971 20,200 20,527

I SU 16,975 15,752 11,424 -.J WA 51,483 51,489 49,721 '°I ·- ~ WN 149,207 69,585 82,847 r:: WP ~ 100 !------~------! 19950 17,911 15,159 0 [CLS I 616,637 I 532,234 I 510,952) ~ ICentral I 108,084 I 98,241 I 88,6251 l_MPUC I 724,721 I 63~475} 599,577]

JUVENILE CATALOGED BOOKS CIRC: JAN - DEC 800 .------~ 700 1------K)

~500 Cl "'~400 0 ~300 200 100 BKM EL FR HO LH NK NR NE PB RO SE SU WA WN WP

0 L--1::::ica:a.t:a...~__JC==~...... lC>l~'.:ddz:.,L__J CLS Central MPLIC ~1992 ~1991 ~1990 ~ 1992 f;'zl 1991 ~ 1990 All Videocassettes ALL VIDEOCASSETTES Circulation: Januarv - December CIRC: JANUARY - DECEMBER IAgenc~ I 1992 I 1991 I 1990 I BKM 0 0 0 EL 1,905 2,821 3,297 iP . FR 30 20 0 ~ HO 425 663 247 ~ 3000 1--~~-i:l~::J--~~~~~~~~~~~~~~~~~~~~-1 LH 819 1,352 453 NK 1,113 1,122 503 NA 1,656 2,410 2,198 NE 739 874 270 PB 3 4 5 RO 513 67 43 SE 852 1,136 2,337

I SU 61 86 5 00 0 WA 1,021 ·1,392 267 I ---- WN 1,207 363 2,514 WP 670 45 30 [CLS I 11,014 I 12,355 I 12.169 !Central I 139,155 I 128,6351 1131981J MPUC 150 169 140,990L 126,150

ALL VIDEOCASSETTES CIRC: JAN - DEC

.. ""'C ~100"' t------~~------r.rv- 0 .Cl E-

BKM EL FR HO LH NK NR NE PB RO SE SU WA WN WP

CLS Central MPLIC ~ 1992 ~ 1991 ~ 1990 &, 1992 ~ 1991 ~ 1990 DISTRICT I Annual Report

1992

District I enjoyed a stable, productive year in 1992, meeting goals and objectives within designated time spans.

Jordan Area Community Council completed and its proposals for the Neighborhood Revitalization Program {NRP) were accepted and it was able to establish a police substation on Lowry and Penn as its initial use of NRP funds. By year's end Pierre Bottineau, Webber Park and Northeast libraries became active liaisons, providing library space for NRP neighborhoods in their areas.

Training was provided for all professional personnel on Americans with Disabilities Act (ADA). Sheila Jorgenson, Northeast Community Librarian measured and determined the floor space necessary for compliance at her agency and at North Regional. This time-consuming venture was meticulously accomplished. Patricia Kaiser, District Librarian, and Joanne Bondy, Library Assistant II - Webber Park, met with the Chief of Community Libraries and architects to investigate and determine the remodeling and enlargement of Webber Park to address ADA and community needs. Pierre Bottineau will have to meet reasonable accommodation for ADA guidelines.

Budget monies for Baker and Taylor, juvenlle and adult replacements, paperbacks, juvenile, teen and adult, phonotapes and compact discs were spent in a timely manner and allocations adhered to by mid-November. The Library Services and Construction Act {LSCA) funds provided monies for English as a Second Language {ESL) tapes for North Regional and Northeast. The Sheila Jorgenson was on the task force to determine the tapes chosen.

Outreach and networking were expanded by the offering of varied adult and juvenile informational programs on a regular basis in all district agencies. Local persons and businesses were the presenters of these programs. Professional agency personnel played active roles in their appropriate citizen groups, providing in-person and agency assistance for yearly rallies, fairs and festivals.

Programs for Black History Month were offered in all district agencies. Displays acknowledged Minnesota American Indian Month and Women's History Month as well as other events, anniversaries, and topics of interest to the patronage of each library. Children's programs, as always, played a major role for the year. The Summer Reading Program (SRP) of "World Class Readers" proved popular at all agencies, showing an increase in participants and finishers. Teen volunteers, the "Read Team," were utilized to assist with the mechanics and record keeping of this program. The "Read Team" was feted at the program's end. Children's personnel participated in the Head Start Reading Fair in "Night of 1.000 Stars", in the Middle School after-school program and Book Week program. Dan Kelty, the North Regional Children's Librarian presented a workshop on multi-cultural literature for daycare providers. It was a resounding

-81- success.

The Hennepin County Library/Minneapolis Public Library Readmobile continued to expand and reach a variety of child care providers on a monthly basis. North Regional was responsible for the Friday routes and stops in north Minneapolis.

The summer bookmobile service was presented once again to regularly scheduled stops at parks, schools, daycares and housing projects. The service was disrupted for a two week period due to emergency surgery for Dan Kelty. An alternate driver and story teller had to be trained and scheduled. These alternates performed admirably. This service, its staffing and the vehicle itself must be re-evaluated for 1993.

North Regional continued to provide large print, talking books and video collections to all community libraries on a regular rotating schedule.

District I patrons utilized the public access catalogs (PAC) and were appreciative of the printing capabilities of some agency PACs. Telefax (FAX) was used for intra-agency memos as well as for patron title requests. Voice mail lessened the need for memos and expedited administrative directives and communications. Computer, CD ROM stations were created offering the Minnesota Career Information System (MCIS), World Book, Games and NewsBank at North Regional. These stations had printing capabilities and were in constant use. An all-district staff meeting was held to demonstrate these new technological tools as were weekly Thursday evening sessions for the public. InfoTrac hardware and software were updated ensuring the northside patrons utilization of innovative, user-friendly machinery.

The Emerson Room provided space for mediation, proctored examinations and district librarian meetings. It also provided backup for the larger meeting rooms. The workroom continued to offer space for the Readmoblle office and collection. The stacks (STX) overflow fiction was housed in the workroom as were weeds and mends. Delivery, paperbacks and new books were processed in this true "work" area.

Due to stringent substitute guidelines instituted in early 1992, most staffs attended only mandatory all-staff meetings or workshops. Some professional staff were able to attend the Minnesota Library Association (MLA) Conference in the fall. The MLA has its offices on the second floor of North Regional. North Regional staff, on occasion, filled in for Webber Park and Pierre Bottineau vacations and illness. All of the staff had yearly performance appraisals and set goals for the next year. District I staff were a cohesive unit and exhibited a wonderful esprit de corps. All staff attended the Staff Recognition Breakfast and the retirement parties for the Webber Park Library Aide I, North Regional Library Aide I and the District I Librarian.

Highlights of the individual agencies included the following: the Award of Excellence for the Webber Park agency head and the feasibility study for the remodeling of Webber Park; the participation of the Northeast Community Librarian and Library Aide III on staff suggestions and official bulletin

-82- committee and the cessation of vandalism at Northeast; the fascinating local programs at Pierre Bottineau and the rapid recovery from heart surgery of the agency head; the Friends book sale and adult programs offered at North Regional and the rapid recovery of the Children's Librarian from gall bladder surgery; the continuance of the Readmobile and the exemplary substitute staffing of the summer bookmobile.

The interdependence, the willingness to go the extra mile, the ability to take risks and try the "new", of District I agencies bodes well for the forthcoming changes in staffing and district configurations. It is hoped that this legacy will provide a smooth transition for the forthcoming year.

Respectfully submitted,

Patricia Kaiser District I Librarian

-83- NORTH REGIONAL Annual Report

1992

The anticipated challenges of possible budget cuts, increasingly advanced technology, population changes and the retirement of the agency head tested the staff's ability to maintain the sense of community so necessary for library effectiveness. The staff members, individually and as a group, met and overcame every challenge that arose.

The anticipated budget cuts occurred mostly in the area of substitution. Stringent guidelines were created for all agencies in March and were adhered to until year's end. North Regional staff was called upon to substitute at Pierre Bottineau and Webber Park for vacationing personnel. Another result of this situation found outreach and workshop attendance curtailed but not eliminated. Rather than librarian visits out of the building; classes, adult and juvenile, daycares and community groups visited the library on a regular basis for in-house instruction, stories and puppet presentations. All staff were able to attend two presentations at the Central Library and one District I presentation at North Regional. All staff also attended mandatory workshops on the online catalog, sexual harassment and The Americans with Disabilities Act (ADA).

Adult informational programs sponsored by the library were offered on Thursday evenings from May to December, with an average attendance of twelve people. The some of the subjects offered were chess, cake decorating, investments, gardening, antiques, real estate, etc. These programs were presented by local citizens. Three cooperative six-week sessions presented by the Minneapolis Community Education Older Adults Program enabled senior citizens to be entertained and informed.

The solid foundation of children's services at NR was tested and proven in 1992. Dan Kelty, Children's Librarian, had emergency gall bladder and appendix surgery at the beginning of the Summer Reading Program. The dedicated assistance of Librarian Substitute Laurie Simenson and the agency head Patricia Kaiser enabled 2,400 youngsters to enter the Summer Reading Program, and saw 75% complete the program. However, circulation tumbled precipitously for the eight week recuperation of Mr. Kelty. An innovative opportunity for youngsters was participation in the "Read Team." These middle school age youth assisted with the sign-up and record-keeping mechanics of the Summer Reading Program, and were feted at special program at the summer's end. The theme of multi­ cultural diversity permeated the fall children's programming. The Library and the Greater Minneapolis Day Care Association cosponsored a for-credit workshop presented by Mr. Kelty at North Regional on "Recent and Readable Multi-cultural Books". This event attracted fifty child care providers.

Technological additions at the agency included the Minnesota Career Information System/World Book Encyclopedia CD-ROM workstation with printer and a NewsBank CD-ROM station with printer. NewsBank, which carries the index and

-84- --~_,=_:','.""".;'"'._"_ ------.----~- - . - - __ --

full-text of the Minneapolis Star Tribune, was a trial subscription and the system is planning on adding this service to the district libraries in 1993. These stations are very user friendly and were in constant use from the time they were installed. An unexpected use was that of the game program. "At risk" youngsters discovered "Wheel of Fortune" and vied to play, rather than vandalize. The rule of "two players only" was instituted and enforced to provide some control of the area. It was a new twist to keeping youngsters off the street! New InfoTrac hardware and software arrived and was installed in July. This magazine index was in constant use and the patrons seldom used the old Readers' Guide to Periodical Literature. The agency's patrons also required little or no instruction on the public access catalogs and embraced the new technology. With the addition of NewsBank, requests for Datatimes online searches decreased.

The cash register was stolen early in the year and was replaced at year's end. Voice mail was instituted for the agency heads, decreasing the need for numerous memos and facilitating response time for urgent administrative issues. Under the auspices of Dorothy Cooper, Library Aide III, computer and WordPerfect expert, schedule maker, and general overseer, all staff worked on the book/materials collection at North Regional. Dan Kelty, Patricia Kaiser and Ingrid Giving, Library Assistant I, attended the annual collection development meetings. English as a Second Language (ESL) tapes were added with Library Services and Construction Act (LSCA) funds. Magazines were shifted and weeded by Marie Peterson and Marlene Gildea, .6 Library Aides I. Tapes and compact discs were selected by Ingrid Giving and organized by Kelly Solon, Library Aide I. Pamphlets were filed and classified by Ingrid Giving. Patricia Kaiser chose Baker and Taylor Booking Ahead titles and adult paperbacks. Dan Kelty chose teen and juvenile paperbacks. Paperbacks and magazines were processed and shelved by Sachiko Slaughter, Marlene Gildea, Susan Carlson, Kelly Solon and Marie Peterson. Replacements were selected by Pat Kaiser and Dan Kelty, and entered in the aquisitions database by Ingrid Giving. Videos were inventoried, reallocated and routed quarterly by Patricia Kaiser and Marlene Gildea. The vacation planners and tax forms were displayed and organized by Kelly Solon. Arrangements were made at year's end for individual tax assistance in early 1993. Kelly Solon also offered a notary public service at North Regional. Talking books and large print collections were pulled and routed to the other community libraries by Library Pages I Bernard LaFerriere and Nick Banitt on a monthly basis. The adult collection was enhanced by donations of Martindale-Hubbell and four Qur'ans. The security of the Cole Directory was protected by a permanent table cable. Dan Teisberg, Book Selection Librarian, and Adela Peskorz, youth coordinator, visited the agency and looked at the collections. Ms. Peskorz is planning to offer young adult programming here in 1993. Representative displays of all collections were offered on a monthly basis. Topical displays were supplemented by Bernard LaFerriere's personal sports objects. An innovative highlight was the Friends Book Sale offered at North Regional on a Friday/Saturday. Although it was not a raging monetary success, it is hoped that it might become a yearly tradition. All collections were weeded for lack of use, poor condition or obsolescence.

-85- During the year the building was re-roofed, and additional guard railings were installed inside and outside offering protection against accidents. New towel dispensers were added to public rest rooms. The keyboards were cabled to the public access catalogs to discourage thefts. Recycling was instituted and the agency became a smoke-free building. These changes made for a cleaner environment.

The meeting rooms were used on a regular basis for a variety of community events. The most controversial meeting of the year was a rally against police brutality. This potentially volatile program incited discussion only. The meeting rooms provided space for the Community Libraries Staff Recognition Breakfast and Patricia Kaiser's retirement party. They were also the polling place for both the primary and general elections. The Jordan neighborhood utilized the space for their Neighborhood Revitalization Program process; that proposal was subsequently accepted by the City. An immediate result of Jordan's proposal was the creation of a police substation on Lowry and Penn - community involvement in action!

Statistics for circulation a total of 10 items to 274,034. Reference questions answered rose 15% to 223,977. Meeting room use fell slightly from 443 in 1991 to 401 in 1992. Although statistics don't tell the whole story, they are a tangible indication of the community's acceptance of the library and its offerings.

Staffing was stable in 1992 with the only changes occurring in the half-time shelving positions. That job turned over after each six month probation was passed. Jeff Rosales is presently in that position and is one month away from passing probation.

1993 will herald the retirement of Sachiko Slaughter, Library Aide I, and me. Thus, this is my last annual report and I would be remiss if I did not thank each and all for a wonderful finale to my thirty-four year career, and to wish my successor, Gregor Henrikson, the very best of luck and enjoyment in the library's most challenging and diversified agency.

-86- NORTH REGIONAL

Staff ComQlement 1992

Patricia Kaiser District/Comm. Librarian Jan. 1 - Dec. 31

Dan Kelty Children's Librarian Jan. 1 - Dec. 31

Ingrid Giving Library Assistant I Jan. 1 - Dec. 31

Dorothy Cooper Library Aide III Jan. 1 - Dec. 31

Sachiko Slaughter Library Aide I Jan. 1 - Dec. 31

Kelly Solon Library Aide I Jan. 1 - Dec. 31

Susan Carlson Library Aide I Jan. 1 - Dec. 31

Marlene Gildea Librar)' Aide I .6 Jan. 1 - Dec. 31

Marie Peterson Library Aide I .6 Jan. 1 - Dec. 31

Bernard LaFerriere Library Page Jan. 1 - Dec. 31

Nick Banitt Library Page .5 Jan. 1 - Dec. 31

Theodore Winstead Library Page Jan - July

Jeffrey Rosales Library Page .5 Aug - Dec. 31

Mark Corbecky Janitorial Engineer Jan. 1 - Dec. 31

Kim Brady Janitorial Engineer Jan. 1 - Dec. 31

Floyd Henderson Sub Librarian II Jan. 1 - Dec. 31

Laurie Simenson Sub Librarian II Jan. 1 - Dec. 31

Nancy Thomas Sub Librarian II Jan - Mar

Marla Siegler Sub Librarian II Mar. 1 - Dec. 31

Pat Turnbull Sub Library Aide I . 1 Jan. 1 - Dec . 31

Brenda Remus Sub Library Aide I .1 Readrnobile

Irene Laferriere Volunteer Jan. 1 - Dec. 31

-87- NORTH REGIONAL

Staff Activities 1992

Patricia Kaiser Memberships Northside Agencies Jordan Area Community Concerns Council Minneapolis Public Library Staff Association Boards, Committees Focus Group - C.A.R.E. Neighborhood Revitalization Project - N.R.P. MPLIC Management Council Classes, Workshops A.D.A. (2) Online Catalog training Sexual Harassment for Supervisors MCIS training - NR CD ROM training Pre-retirement workshops (2) Conferences, Meetings, Special Events Collection Development, EL Staff Recognition Breakfast, NR All-Staff Meetings (2) District I All-Staff Meeting NR Presentations Camden Historical Slide Show - Showboat Days Local Fests Juneteenth - Oak Park Showboat Days

Dan Kelty Memberships Minnesota Library Association Member of Legislative Committee Kerlan Committee WISE co-chair Mobile Services Round Table Girl Scouts Literacy Advisor - Fridley Professional Librarians Union of Minneapolis Classes, Workshops CD ROM training Book Talking Workshops (2) Presentations Two MAP meetings Webster Chapter I Workshop on Reading to Children Rainbow Collection Workshop Franklin Jr. High Readmobile training

-88- Hennepin Foundation Annual Meeting Two Readmobile updates Books Under the Blanket (workshop for Dakota County Library) Multicultural Stories at Plymouth Youth Center Fall City Event District I All-Staff Meeting Plymouth Youth Center Rocking Reader Workshops Conferences/Meetings, Special Events Children's Collection Development Staff Recognition Breakfast All-Staff meetings Summer Reading Program Committee

Ingrid Giving Memberships American Library Association Minnesota Library Association Professional Librarians Union of Minneapolis Classes, Workshops CLASS (Central Library Advanced Subject Seminar) Reference and Bibliography (College of St. Catherine/Rosary College) CD ROM training Sexual Harrassment Workshop MELSA Angry Patron Workshop Conferences/Meetings, Special Events Adult Collection Development Meeting Staff Recognition Breakfast All-staff Meeting On - line Exchange District I All-Staff Meeting

Dorothy Cooper Memberships AFSCME Local Union 99 Classes, Workshops Sexual Harrassment CD ROM training Lotus 1-2-3 training Conferences/Meetings, Special Events Staff Recognition Breakfast All-Staff Meeting MOP Meetings (3) District I All-Staff Meeting

Sue Carlson Memberships AFSCME Local 99

-89- Classes, Workshops Sexual Harassment Workshop Conferences/Meetings, Special Events All-Staff Meetings (2) District I All-Staff Meeting Staff Recognition Breakfast

Kelly Solon Memberships AFSCME Local 99 Teamster Local 638 Classes, Workshops Sexual Harassment Tax Distribution Notary Public Conferences/Meetings, Special Events All-Staff Meetings (2) District I All-Staff Meeting Staff Recognition Breakfast

Marlene Gildea Memberships AFSCME Local 99 Classes, Workshops Online Catalog training Sexual Harassment Workshop Conferences/Meetings, Special Events All-Staff Meetings (2) District I All-Staff Meeting Staff Recognition Breakfast

Marie Peterson Memberships AFSCME Local 99 Conferences/Meetings, Special Events All-District Meeting Staff Recognition Breakfast All-Staff Meetings (2)

Sachiko Slaughter Memberships AFSCME Local Union 99 Conferences/Meetings, Special Events All-Staff Meetings (2) United Way Representative District I All-Staff Meeting Staff Recognition Breakfast

-90- Bernard LaFerriere Memberships AFSCME Local Union 99 Classes. Workshops Sexual Harassment Workshop Meetings, Special Events District I All-Staff Meeting All-Staff Meetings (2)

Nick Banitt Memberships AFSCME Local Union 99 Classes, Workshops Orientation

-91- -- - - ....:~""~"-~- ----~--"""~'. -·-·-. ~··· - ,,,,-~--·

NORTHEAST Annual Report

1992

This enterprising agency was determined to have two primary roles. One, the provision of current quality materials in a variety of formats to serve the popular interests of all ages. The second role was to provide support to adults and children in their endeavor to learn.

The first primary role has seen the continual emphasis on purchasing multi­ cultural materials to serve the needs of the racial and ethnic mix of the Northeast Community. The depth and the diversity of the multi-cultural materials has been praised by parents and teachers alike. Northeast offered regular print, paperback, music cassettes, media bag materials, compact discs, phonodiscs, adult basic education (ABE) and vertical file (VF) materials. Large print, talking books on audio cassettes and videos provided in rotating collections from North Regional Library were widely circulated.

The strength of the overall collection and the high level of reference service plus reader's advisory contributed to a circulation total of 164,478 in 1992. This represented a gain of 4990. Reference statistics also showed a gain of 4.7% with 71,355 questions handled.

The second primary role saw a growth in the use of the elementary school deposit card, a service initiated in 1991. High among the selections were the multi-cultural and science-related materials. In the spring of the year, the librarians provided Edison High School's English as a Second Language classes, on a regular weekly basis, very elementary print materials not available at the high school. School visits, by both the Community Librarian and Children's Librarian, fulfilled this learning support role.

Focus on youth pervaded the library. At Northeast a summer reading program "Read Team," a group of volunteers from the middle school-age range, cheerfully assisted the Children's Librarian in registering readers, giving out prizes, reading to younger children, and creating bulletin boards. These volunteers were honored for their efforts at the end of the summer reading program. Secondly, there was a city-wide effort to provide meaningful after-school activities for middle school students from 3:00 - 5:00 p.m. on school days. The Children's Librarian met early on in the year with local Northeast participants in this venture. A November meeting at the Northeast Library of all children's librarians resulted in an intensive brainstorming session to determine the library's role in this after school program which will involve certain community libraries in the calendar year 1993. Northeast Library will be a participating library.

Community involvement was again a high priority for both librarians; they attended several "North by North Pulling Together" meetings (cooperative effort between schools/businesses, north and northeast). Both librarians attended three meetings held at the Northeast Library on the "Way to Grow" program. This program, which targets help for children from birth to age six, was establishing a base in the Northeast area. Both librarians manned a booth at the Northeast Middle School for the Parents' Open House. The Community

-92- Librarian, for the third year, was on the steering committee, along with other business and civic leaders, for the "Celebrate Northeast" week-long events. The library's role was to co-sponsor a successful magic show with the Central Avenue Commercial Association. The program was held in the library meeting room. The meeting room was also the starting point for the annual Northeast tour in July.

A major emphasis on the physical plant's suitability for those with disabilities came to the forefront with the passage of the Americans with Disabilities Act (ADA). Existing floor plans were studied to see if they conformed with the accommodations necessary for wheelchair patrons. The Community Librarian devised a new floor plan arrangement that would meet the necessary criteria. Early in 1993 part of the plan will be implemented with the removal of several tables and chairs and the rearrangement of the remaining furniture.

The Community Librarian spent Thanksgiving week at North Regional Library, on a special project assignment from the Chief of Community Libraries to formulate a new floor plan for that agency that would comply with the ADA standards, again to be implemented in 1993.

A solution to a major, ongoing, serious, disruptive problem was partially solved on April 30, 1992. The Community Librarian and the Chief of Community Libraries met with one of the Edison High School principals to discuss the almost out-of-control problem of Edison students loitering in large numbers inside and outside the library building during school hours, vandalizing property and causing older patrons to be fearful of entering the building. A positive result of that meeting was a written policy statement from the school stating the conditions under which a student might use the Northeast Library during school hours. All students are welcome in the library during school hours if they have the permission of their parents to be out of the school building and written permission from a teacher, which is then co-signed by a principal. Most students have complied.

In 1992, there was a small reduction in budgets, both in book collection development and in subbing availability. Stringent subbing guidelines were created and staffs adapted to them, maintaining top-drawer service to the public.

In 1993, there will be a change in both the district configuration and leadership. The retirement of the District Librarian prompted the Chief of Community Libraries to shuffle locales and librarians. Gregor Henrikson will take charge of District I in January. We look forward to working with him in the coming year.

-93- NORTHEAST COMMUNITY LIBRARY

Staff Complement 1991

Sheila Jorgenson Librarian II Jan. I - Dec. 31

Sue Alexander-Frye Library Assistant I Jan. 1 - Dec. 31

Marlys Bates Aide III Jan. I - Dec. 31

Joyce Ludgate Aide I Jan. 1 - Dec. 31

Ann Jorgenson Shelver .6 Jan. 1 - Dec. 31

Richard Olson Janitor Engineer Jan. 1 - Dec. 31

Sharon Milewski Sub. Aide I Jan. 1 - Dec. 31 (Fri/Sat)

Linda Granger Sub. Aide I Jan.-May, Oct.-Nov. (4 hrs. alt/Sat)

George Sroka Sub. Aide I Jan.-May, Oct.-Nov. (4 hrs. alt/Sat)

Nicholas Banitt Shelver .1 July 9 - Dec. 31

-94- ·-r,~--=•-,,,,-,,....------Vi,-,.~---,-·c,.,...--,-•f~''" • -- ·--- ·------

NORTHEAST

Staff Activities 1992

Sheila Jorgenson Memberships American Library Association Professional Librarians Union of Minneapolis Minneapolis Public Library Staff Association Community Representative to MPL Staff Association Staff Newsletter Committee Central Avenue Commercial Association Eastside Area Workers Classes, Workshops Sexual Harassment Workshop for Supervisors Americans with Disabilities Workshops (2) ADA Hiring/Interview Process District I All-Staff Workshop Meetings, Special Events "North by Northeast Pulling Together" meetings (3) Northeast Middle School's cooperative venture between Northeast and Northside business/civic/school personnel Eastside Area Workers Meetings (5) Central Avenue Commercial Association Meetings (5) Community Meeting at Beltrami Park on area crime issues Professional Librarians Union of Minneapolis meeting Meeting with Edison High School Principal, accompanied by Mary Lawson, Chief of Community Libraries, to discuss problems of Edison students in Northeast Library "Celebrate Northeast" Steering Committee meetings (5) Appeal hearing for reclassification of Librarian II's All-Staff meetings (2) Hosmer Task Force visit to Northeast Library "Way to Grow" meetings (2) Minneapolis Public Library Staff Association meetings (2) Middle School After-School Program meetings (2) Northeast Library booth at Northeast Middle School Parent's Open House night Meeting with Young Adult Coordinator on teen services Co-sponsored Northeast Library/Central Avenue Commercial Association live magic show at NE Library - part of "Celebrate Northeast" week. Staff Newsletter Committee meeting

Sue Alexander-Frye Memberships Professional Librarians Union of Minneapolis Classes, Workshops Young adult literature class at College of St. Catherine

-95- Meetings, Special Events Parker Initiative program for preschoolers-Black History Month Hosted juvenile collection development meeting Pillsbury School's teachers' meeting on youth Northeast Middle School ceremony for student painted mural Northeast Community Education one night program on "How to Use the Northeast Library" Staff Recognition Breakfast All-Staff Meetings (2) "North by Northeast pulling together" meetings (3)-joint meetings with northside and northeast school/business/civic people Middle School After-School program meetings (5) Hosted librarians meeting with Young Adult Coordinator on Middle School After School program "Way to Grow" meetings (3) Meeting with Young Adult Coordinator on young adult services Teatro Latino de Minnesota's Los Titeres del Sol puppet theater presentation at NE Librarj-part of National Book Week festivities "Celebrate Northeast" magic show hostess Northeast Library booth at Northeast's middle school parents Open House Night

Marlys Bates Memberships AFSCME Local 99 Staff Suggestion Committee member Minneapolis Public Library Staff Association Meetings, Special Events All-Staff Meetings (2) MOP meetings (4) Staff Suggestion committee meetings (5) District I All-Staff meeting Staff Recognition Breakfast

Joyce Ludgate Memberships ASFCME Classes, Workshops Sexual Harassment Workshop Meetings, Special Events All-Staff meetings (2) District I All-Staff Meeting

-96- PIERRE BOTTINEAU Annual Report

1992

The strength of this storefront library lies in the close-knit ties it has developed with its neighbors in the community. Although the surrounding area of activity is small, this agency reached a large number of children who do not ordinarily utilize library resources, through regular class visits from neighborhood schools. The children's book collection with its large, recent addition of multicultural books reflected the culturally diverse school populations and met the needs of teachers using the whole language approach. It is in this sphere that the work of this agency made its most significant impact in 1992.

It should be noted that juvenile materials comprised more than half of this library's circulation. It should also be acknowledged that requests for books by teachers on a particular subject could not have been met without the help of the North Regional Library. Throughout the year Dan Kelty, North Regional Children's Librarian, responded to requests for books promptly and his assistance and support was and continues to be invaluable.

Regular school visits from four neighborhood schools, Bottineau Early Education Center, Holland, Sheridan and Northeast Regional Catholic School, offered an opportunity to issue to kindergartners and first-graders their first library card, and teach them the responsibilities of a library user. Over time the children learned the importance of returning books on time and to care for them.

During the school year special programs were offered in the library and in schools. Storyteller Jerry Blue and folk singer Charlie Maguire were the highlights for the year. Other programs included a slide presentation on China to children in upper grades at Sheridan School, and "The Story of Hanukkah" to children at Bottineau Early Education Center.

The weekly preschool Wednesday morning program was listed in the schedule of the Minneapolis Public School Community Education and drew some new faces to the library. Nevertheless, it continued to be attended by a small number of children. This made it possible to expand it to include brief discussions with mothers and other care-givers on new children's books, local authors and illustrators and special children's and family events being offered in the community.

Visits to neighborhood schools, parks and day care centers were made to promote the Summer Reading Program. Over 450 children participated at the agency. Four "Read Team" volunteers helped by performing a variety of tasks reliably and creatively. Metropolitan Library Service Agency and other library­ sponsored programs were well attended. Special workshops and presentations by people in the community, such as "Fossil Finding in the Twin Cities" and "Crafts and Hobbles," were as popular this year as they were in the past. Children also enjoyed a performance of three Suzuki violinists and the drawing of self­ portralts. A program on "Ancient Egypt" was offered to older children. A

-97- talent show concluded the Summer Reading Program. All in all it was a great success. The proposed addition of six periodicals for young adults is a good start in recognizing the special needs of this segment of library users. A meeting with Adela Peskorz helped to evaluate the "Young Adult" collection and the possibility of improving it within the confines of the very limited, available space.

In the area of adult services, the national election, crime and neighborhood safety, health care, child care, environmental problems, job training and job finding, were the main reading and reference issues. An adult book club with a membership of about ten people was started and met monthly at the library on Monday evenings.

The new technology, on-line catalog and FAX, introduced last year is effectively being used. The only addition in 1992 was voice mail, ensuring rapid communication among personnel. Weeding of the various collections was an ongoing process throughout the year.

The Bottineau, Logan and Sheridan communities have recently been chosen to become part of the Neighborhood Revitalization Program. A "School Readiness" facility is being planned for one hundred children close to Sheridan School. School Readiness, an addition to a Head Start program, will also offer health and dental care, nutritional counseling and parent-skill building. Funds will be available for business rebuilding, seeking out of new businesses and facade improvements. Housing improvement and reconversion to one-family dwellings will also be targeted. Sheridan School was granted $2,500 for improvements. These activities are bound to energize the neighborhood and improve its morale.

In the months ahead, Pierre Bottineau is looking forward to participating in the neighborhood revitalization process. The retirement of Pat Kaiser, District Librarian and the regrouping of districts will usher in the new year.

We would like to thank Pat Kaiser for her outstanding leadership and wish her a fulfilling and joyful retirement.

-98- PIERRE BOTTINEAU LIBRARY

Staff__ Complement 1992

Betty Berman Library Assistant I .6 January 1 - December 31

Sherlee Eckblad Library Aide I .6 January 1 - December 31

-99- PIERRE BOTTINNEAU

Staff Activities 1992

Betty Berman Membership Eastside Neighborhood Association Minneapolis Public Library Staff Association Minnesota Library Association Professional Librarians Union of Minneapolis Friends of the Library Classes/Workshops 1992 Noteable Children's Books Sexual Harassment Training ADA Training

Sherlee Eckblad Membership Library Staff Association Union - AFSCME

-100- WEBBER PARK Annual Report

1992

Webber Park invested time in 1992 implementing the results of the 1991 Community Library Survey. The addition of videos, and increase in the numbers of "talking books", and the addition of Readers' Guide to Periodical Literature helped respond to the needs of the Camden neighborhood. Relations with neighborhood schools (private, public and daycare) continued to expand and helped "keep the library buzzing with activity." Preschool storytimes continued to grow with audiences in the BO's, 90's and lOO's for the summer months. This was an incredible turnout for a small building with no meeting room for the storytimes. Webber Park Library also joined with the Camden Community to celebrate Show Boat Days.

The excellent staff at Webber Park was crucial in providing services to the Camden community. Laurize Ruof, Library Aide I, retired after working here for eleven years. Many of our neighbors continued to ask about her since her departure. Hana Sonoda transferred from Washburn to replace her in December. Joanne Bondy, Library Assistant II, was ill for two and one-half months. The Camden Community proved to be graciously flexible during this period of illness and continues to be understanding of her physical limitations since Ms. Bondy's return. Richard Shamp, Library Aide III, provided stability throughout all of these difficult transitional periods.

Planning was started in 1992 for an expansion of the library. Additional space is needed for the collection as well as an area for storytimes and other activities. The Leonard Parker Associates have met with staff members in planning the addition. The architects and staff hope to harmonize the design to the landscape of the beautiful park surroundings. Negotiations with the Park Board will continue in 1993.

The results of the hard work with neighborhood schools, parents and other groups were proven in the number of participants (674) in the Summer Reading Program, "Library Kids are World class". Over 1,430 adults and children attended the various films, live programs and storytimes during the summer events. Teen volunteers ably assisted staff and Cheryl Bryant, Summer Youth Worker, to enable children to read and explore their world. This increased summer activity and the continued outreach endeavors during the remainder of the year bore visible fruit in the area of circulation, which rose to 67,047. This is an appreciable increase of 3408 over 1991.

1993 will, no doubt, be a year of transition and change. With the retirement of Patricia Kaiser, District Librarian, an examination of the district alignment will occur. The north side will greatly miss her energy, kindness and commitment to community library service. Regardless of the changes, we believe that Webber Park Library will continue to be an important linchpin of the Camden Community.

-101- WEBBER PARK

Staff Complement 1992

Joanne Bondy Library Assistant II Jan. 1 - Dec. 31

Laurize Ruof Library Aide I Jan. 1 - Dec. 31

Richard Shamp Library Aide III Jan. 1 - Dec. 31

Hana Sonoda Library Aide I Dec. 7 - Dec. 31

Richard Wynsteker Janitorial Engineer Jan. 1 - Dec. 31

Cheryl Bryant Summer Youth Worker June - Sept.

-102- WEBBER PARK

Staff Activities 1992

Joanne Bondy Memberships PLUM WISE Volunteer - Minneapolis Public Schools Miss Bondy's Book Club MPL Staff Association Boards, Committees Children's Services Centennial Committee Camden Planning Council Conferences/Meetings/Special Events MLA Convention - "Resort to the Future" ADA Workshops (2) Sexual Harassment Workshops (2) District I All -Staff Meeting Camden Showboat Days

Richard Shamp Memberships American Federation of State, County and Municipal Employees (Vice President; for the fourth time) Twin City Personal Computer User Group Contributing Marbler at the Minnesota Center for Book Arts American Association of Individual Investor's Computerized Investing Round Table The National WordPerfect User Group The New Pictorialists Boards, Committees Member of Job Classification Advisory Committee Monthly 'Meet and Confer' meetings with MPLIC Administrators Conferences/Meetings/Special Events Member of Labor Contract Negotiating Team for AFSCME District I All-Staff meeting MOP Committee

Laurize Ruof Memberships American Federation of State, County and Municipal Employees Classes, Workshops Three Retirement Workshops

-103- Hana Sanoda Memberships Sherlock Homes Coop American Federation of State, County and Municipal Employees Boards/Committees Sherlock Homes Outreach Committee Classes/Workshops Telephone Manners Irate Patron Sexual Harassment Conferences All-Staff Meetings District III Staff Meeting Conferences/Meetings, Special Events All-Staff District meeting Problem Patron meeting All-Staff meetings (2)

-104- DISTRICT II Annual Report

1992

Circulation was fairly consistent at Southeast and Walker Community Libraries this year, with neither large gains nor significant losses. However, Sumner Community Library indicated another trend. Circulation there increased over 13% due primarily to children's services. Two-thirds of Sumner's circulation is juvenile materials and an active summer reading program promoted their use. Providing library service on summer Saturdays at Sumner was experimental this year. Sumner and Southeast paired staffs, and Southeast was closed on Saturdays for the summer. A joint effort of Cargill, Incorporated and the American Library Association called the Cooperative Literacy Program pulled volunteers from a pool of Cargill employees to provide programming on eight of these summer Saturdays. Using tried and true child favorites like dinosaurs, volcanoes and treasure hunts, the volunteers created imaginative links between books, reading and craft projects.

Committee meetings were an important area of professional development as District II staff participated in a number of organizations or groups. Jeanette Larsen, Community Librarian was appointed a member of the MELSA Outreach Services Committee. Mary Ann Campbell, Library Assistant I chaired a committee to add English as a second language materials to community libraries. The list created by this committee was used as a selection tool by all fourteen agencies. Roy Woodstrom, District Children's Librarian worked with a committee to form a system-wide policy on unattended children. I represented community libraries on the MARS Committee and helped plan the MELSA-wide Online Exchange, hosted by our committee at the Central Library and attended by 75 area librarians. I also completed work on the Community Libraries Training Manual.

Commitment to public service in District II included participation in community activities and outreach events. Sumner was one of three sites selected to help celebrate the opening of the Grant Park Headstart Center, a major event for their neighborhood. Another special event planned for this year was the twenty-fifth anniversary of Southeast Community Library. The staff prepared a day-long celebration with music and refreshments. Throughout the year special emphasis was also placed on working with children and youth. District II had over 2000 children registered for the summer reading program "Library Kids Are World Class," a new record. All staffs met with Adela Peskorz, Young Adult Coordinator creating agency collection development goals and ideas for promoting service to our young adult populations. District II children's services staff attended several area meetings on the Middle School After School program coordinated by the Minneapolis Park Board. This program was conceived as a way for many agencies and institutions presently working with children to coordinate their after school programming and provide alternatives for students on an early release schedule.

-105- All District II libraries underwent evaluation of their physical layout, a step required by the federally mandated Americans with Disabilities Act. Minor modifications (moving or removing some furniture items) were made where possible, other more major changes will come later. As a further step in the Community Libraries Facilities Study, several architectural or engineering firms examined Southeast and Walker. The Kodet Architectural Group was selected to submit design ideas for both libraries.

Respectfully submitted,

Ann C. Christensen District/Community Librarian

-106- SOUTHEAST COMMUNITY LIBRARY Annual Report

1992

Southeast Community Library celebrated its twenty-fifth anniversary of service in that location on September 12. Staff members were all heavily involved in planning and promoting the event which attracted over 100 people. Music and refreshments were served to invited guests and neighborhood regulars. In addition to this event, staff were involved in many other projects. Jeanette Larsen, Community Librarian was an active member of the Reference Guidelines Committee, and continued her appointment to the MELSA Outreach Services Committee. Ms. Larsen also attended meetings for the Marcy-Holmes Neighborhood Revitalization Project. Joyce Cobb, Library Assistant I was on the summer reading program planning committee, and the Children's Services Centennial Planning Committee which will continue to meet into 1993. Barbara Janousek, Library Aide I acted as trainer for several newly hired substitute aides, as well as being trained in automated periodicals check-in procedures. Gary Berman, Library Page I was detailed temporarily to Special Collections as a Clerk Typist I, and Ray Franceen, Janitor-Engineer was pulled away from the agency over the summer to drive the bookmobile.

Southeast's collection was developed in several areas. More compact discs were added to this popular collection. It was discovered that a large portion of Southeast's compact disc holdings is long overdue in transit. A sizeable selection of learning English as a second language tapes were also added in response to the large numbers of foreign students who use Southeast. The entire materials collection was weeded. Space limitations of the building require it.

Children's services drew a solid and loyal audience to Southeast. Heart of the Earth Survival School visits regularly. In April a group of third grade students taught Southeast staff how to make American Indian dreamcatchers as a thank you for library service throughout the school year. A new building for Marcy Open School (grades k-7) opened in September at 415 4th Avenue Southeast, welcomed by the neighborhood but no longer conveniently close to the library. Their class visits will be missed. Tuttle School (which had been paired with Marcy) still makes regular library visits, however. Joyce Cobb continued her active outreach efforts with local schools and day cares.

In-house use of Southeast's materials and facilities maintained at a steady rate. A slight loss in circulation was no doubt due to elimination of summer Saturday hours. Several patrons complained about the closing but the experiment will continue for another year. Local organizations and schools scheduled the meeting and conference room weekly, and five homebound clients received materials selected by Ms. Larsen.

-107- SOUTHEAST COMMUNITY LIBRARY

Staff Complement 1992

Sharon Bauck Library Aide III January !-December 31

Gary Berman .5 Library Page I January !-December 31

Yvonne Cherne Library Aide I (temporary part-time)

Joyce Cobb Library Assistant I January !-December 31

Ray Franceen Janitor Engineer January I-December 31

Linda Granger Library Aide I (temporary part-time)

Barbara Janousek Library Aide I January I-December 31

Jean Johnson Library Aide I (temporary part-time)

Jeanette Larsen Community Librarian II January ! -December 31

Rebecca Wood Library Aide I (temporary part-time)

-108- SOUTHEAST COMMUNITY LIBRARY

Staff Activities 1992

Jeanette Larsen Memberships Professional Librarians Union of Minneapolis

Boards, Committees Outreach Services Committee, MELSA Reference Guidelines Committee, MPLIC

Mettings, Special Events Dreamcatcher Workshop for Summer Reading Program Neighborhood Revitalization Program meetings with Marcy-Holmes Neighborhood Association Spectrum: Same Place, Different Face, MPLIC Spectrum: What's Happening, MPLIC

Joyce Cobb Memberships Minnesota Library Association Professional Librarians Union of Minneapolis

Boards, Committees Children's Services Centennial Planning Committee, MPLIC Summer Reading Program Planning Committee, MPLIC

Conferences, Meetings, Special Events Career Fair, Hamilton Elementary School Minnesota Library Association Annual Convention, Brainerd Pratt Spring Celebration, Pratt Elementary School

Sharon Bauck Memberships Local 99

Barbara Janousek Memberships Local 99

-109- SUMNER COMMUNITY LIBRARY Annual Report

1992

Sumner Community Library again showed a significant rise in circulation and activity, with juvenile circulation at 64% of the total. Children's services are a major component of Sumner's mission, enhanced this year by the special expansion of hours to Saturdays during the summer. This was a specific effort to provide neighborhood children with library-related activities and services, and was aided by employee volunteers from Cargill, Incorporated. Partners for Family Literacy, a joint Cargill-American Library Association program sponsored the volunteers, who planned activities for children on eight consecutive summer Saturdays. In addition to this effort, Grace Belton continued her outreach efforts on behalf of children including school visits and special story times. Mrs. Belton worked regularly with Chapter I parent groups at Jefferson and Lincoln Schools and kindergarten parents at Bethune School. She acted as facilitator of a workshop for parents at Southside Headstart, and participated in career days at both Southwest High School and Hamilton Elementary School.

Service to adult learners, always an important role for Sumner, continued at a high level. Throughout the year the Northside Reading Center held staff training and workshops for literacy tutors in the library, as well as serving the adult learner and Southeast Asian population by providing English as a Second Language classes. University of Minnesota Continuing Education students use the meeting room for evening classes and provide a valuable community-based service. A special program for tutoring Southeast Asian adolescents was begun in December sponsored by the Southeast Asian Community Council. Increased gang-related activities and a high dropout rate make this program a priority for the Council. Forty students are presently enrolled. Mrs. Belton's involvement with literacy continued as she conducted an in-service workshop for Minnesota Literacy Council tutors, was a member of the Minnesota Library Association panel discussing "Working With Diverse Populations," and co-directed the program "Exploring the Art of Storytelling" whose nine sessions were for adults 55 and older.

A significant personnel change took place this year when long-time staff member Emila Bernat, Library Aide I left for the Central Library Circulation Department. She was replaced by Lila Shurson whose work-related physical injuries required placement in a less busy agency. Special mention must also be made of two awards received by Mrs. Belton this past year. She was named Humanitarian of the Year by the Minneapolis Urban League, and was given the Minneapolis Public Library Award of Excellence for Outstanding Service for the work she has done in the field of literacy.

-110- SUMNER COMMUNITY LIBRARY

Staff Complement 1992

Grace Belton Community Librarian II January I-December 31

Emelia Bernat Library Aide I January I -April 3

Mark Gallagher Janitor Engineer January I-December 31

David McAloney Library Aide III January I-December 31

Lila Shurson Library Aide I April 6-December 31

Sakpaseuth Viravong Youth Corps Worker June 15-September 30

Siong Vu Youth Corps Worker June 15-September 30

Nikkeyta Wright Youth Corps Worker June 15-September 30

-111- SUMNER COMMUNITY LIBRARY

Staff Activities 1992

Grace Belton Memberships Minnesota Library Association Professional Librarians Union of Minneapolis WISE Resource Volunteer

Boards, Committees Afrocentric Academy Advisory Board Minnesota Literacy Council Way to Grow/Northside Family Connection Advisory Council

Classes, Workshops Presented a workshop to Minnesota Literacy Council tutors: "Developing Library Skills for Adult Basic Education Students"

Conferences, Meetings, Special Events Exploring the Art of Storytelling, Minneapolis Public Schools Community Education/Older Adult Program Minnesota Library Association Annual Convention, Brainerd Neighborhood Revitalization Program meetings for Willard-Hay and Near Northside Neighborhood Associations Presentation to Library Board at Sumner, October 21 Southwest High School Career Day presentation Storyteller for Night of a Thousand Stars, MPLIC Workshop facilitator for parent group at Southside Headstart

Awards, Honors Award of Excellence, MPLIC Humanitarian of the Year, Minneapolis Urban League Honored at a luncheon by the University of Minnesota, Continuing Education and Extension, Neighborhood Programs Office

-112- WALKER COMMUNITY LIBRARY Annual Report

1992

Walker's year included professional activities involving the entire staff. Roy Woodstrom, District Children's Librarian attended meetings of the Youth Afterschool Program. He and Sandra Roback, Library Assistant I received training in Datatimes, enhancing their ability to do online searching. Mary Ann Campbell, Library Assistant I received additional training in Dialog. As part of the Community Libraries Facilities Study, Walker was visited several times by architects and engineers who interviewed staff members and examined the building.

Walker's collection and reference services were improved in several areas. We again expanded our holdings of compact discs and cassettes. We no longer purchase phonodiscs. Our recorded books section was enlarged and remains very popular, and we selected more paperbacks supplementing that well-used collection. We added five new periodical titles. Walker's entire collection was weeded, and the many items "not on shelf" were marked missing. Two new electronic reference tools were added. In February, staff received training on our new CD-ROM multi-disc player and software. This was installed on an older personal computer with printer and included World Book Encyclopedia, a games disc, index to the Bible and several other products. In July, on a trial basis only, we installed Newsbank. This CD­ ROM product proved immediately popular, and included two years of the Minneapolis Star-Tribune (full-text), a business periodicals index, and full­ text articles from major newspapers on ten selected topics. Our patrons used it extensively, and by year's end a decision was made to purchase the Star­ Tribune component. Even though patrons could search their own topics in the local paper, reference staff completed 258 online searches, down only slightly from the year before. Again, job seekers were the largest category of users for these services.

Children's services continue at a very high level. Mr. Woodstrom held weekly toddler story times and twice weekly preschool story hours. Summer reading program participation reached an all-time high of 1165 registered children. The Read Team of young volunteers spent many hours assisting staff with summer reading activities and sign up. Mr. Woodstrom was active in the community contacting day care providers and latch key groups. This year, due to limits on substitute hours he conducted fewer class to class visits, yet interestingly, this had no discernable effect on summer reading turnout as our statistics clearly indicate.

Walker's facilities and collection were used extensively throughout the year. Reference statistics show a slight increase while circulation statistics show a slight decrease. Conference room use was up to a yearly total of 655 bookings, many of these by adult learners and their tutors. Meeting room use increased to 564 bookings. Chief among these users were University of Minnesota Continuing Education classes, twelve-step programs, writing groups

-113- and community organizations. Large audiences were brought in by Travel Talks, a weekly program hosted by Latitudes Bookstore in Calhoun Square. Borders Books also held talks by two nationally known authors: Pete Dexter and Jill Ker Conway, which were very popular. Walker participated in the Uptown Book District, a new local affiliation of booksellers. Members held a benefit book sale at Calhoun Square and donated 5% of their proceeds to our gift fund.

Few personnel changes occurred this year, a plus for staff and patrons. Kathy Gyro, .5 Library Page I left to take a similar position at Linden Hills Community Library with more hours, and Deborah Hamilton, a new hire, took her place. Deborah accepted a promotion to full-time Bindery/Processing Aide and left in October. Gregory Voigt was selected as .5 Janitorial Worker to assist Sue Reynolds with building upkeep. Lee Kamel, Library Aide III and Kate Ketcham, Library Aide III from Linden Hills Community Library did a week-long staff exchange, a pleasant experience for all.

Maintenance of Walker included reupholstering our overstuffed furniture in a fresh red fabric, removing the meeting room dividers and replacing one of the sewage pumps. The major rains of July 2 caused serious flooding in the entry area, main staircase and meeting room floor. New leaks broke through the roof and into the boiler room. We have been very fortunate that none of our collection or equipment has been damaged. Equipment additions include a second used personal computer adapted for CD-ROM, four new compact disc holders, and a free-standing newspaper display rack.

-114- WALKER COMMUNITY LIBRARY

Staff Complement 1992

Mary Ann Campbell .8 Library Assistant I January I -December 31

Ann Christensen District Librarian IV January 1-December 31

Kathy Gyro .5 Library Page I July 1-January 3

Deborah Hamilton .5 Library Page I February 24-0ctober 23

Lee Kamel Library Aide III January 1-December 31

Shelley Kraines Library Aide I January 1-December 31

Tom McClelland Library Aide I January I-December 31

Janelle Pankow .5 Library Aide I January I -December 31

Sue Reynolds Janitor Engineer January I-December 31

Sandra Roback .5 Library Assistant I January 1-December 31

Dale Sandberg Library Page I January I-December 31

Laura Shirley .5 Library Aide I January I-December 31

Gregory Voigt .5 Janitorial Worker November 2-December 31

Susan Vos Library Aide I January I-December 31

Roy Woodstrom Librarian II January I-December 31

Michelle Thom Volunteer January I-December 31

-115- WALKER COMMUNITY LIBRARY

Staff Activities 1992

Ann C. Christensen Memberships American Library Association Public Library Association Minnesota Online Users Group Uptown Association Minneapolis Public Library Staff Association

Boards, Committees Employee Orientation Committee, MPLIC Machine Assisted Reference Committee, MPLIC Social Committee, Minneapolis Public Library Staff Association

Classes, Workshops Sexual Harassment for Supervisors Word Perfect 5.1, Metro State University

Meetings, Special Events, Presentations Book talk given to Senior Book Club, Downtown YWCA Neighborhood Revitalization Program meetings for Cedar-Isles-Dean and Lowry Hill Neighborhood Associations Online Exchange, MELSA-sponsored, produced by MARS Committee, MPLIC Presentation to Library Board at Walker, July 22 Uptown Association Annual Meeting

Roy Woodstrom Memberships American Library Association Minnesota Library Association Professional Librarians Union of Minneapolis WISE Resource Volunteer

Boards, Committees Unattended, Vulnerable Child Policy Committee, MPLIC Middle School After School Program Development Committee

Classes, Workshops Datatimes Workshop-Beginning, College of St. Catherine Datatimes Workshop-Advanced, College of St. Catherine

Conferences, Meetings, Special Events American Library Association Annual Conference, San Francisco

-116- Mary Ann Campbell Memberships Minnesota Library Association Minneapolis Public Library Staff Association Professional Librarians Union of Minneapolis

Boards, Committees English as a Second Language Materials Selection Committee, MPLIC

Classes. Workshops Best Books for Children, College of St. Catherine Datatimes Workshop-Advanced, College of St. Catherine Dialog Training, College of St. Catherine Timely Topics for Public Libraries, University of Wisconsin, River Falls

Meetings, Special Events Spectrum on Government Documents, MPLIC United Way Information Center meeting

Sandra Roback Memberships Minneapolis Public Library Staff Association Professional Librarians Union of Minneapolis

Classes, Workshops Datatimes Workshop-Beginning, College of St. Catherine Datatimes Workshop-Advanced, College of St. Catherine Dialog Training, College of St. Catherine Great Books Basic Leader Course

Meetings, Special Events Volunteered at MPLIC booth at the Gay/Lesbian Festival of Pride

Lee Kamel Memberships Minneapolis Public Library Staff Association Local 99

Classes, Workshops Reference Work for Non-Professionals, MELSA Sexual Harassment, MPLIC

Shelley Kraines Memberships Local 99

Tom McClelland Memberships Local 99

-117- Dale Sandberg Memberships Local 99

-118- DISTRICT III i\D,I:!1:l<=l l.~: e__2o_rt 1992

The libraries in District III were asked to participate in important city-wide developments. At the beginning of the year we were all trying to figure out what our involvement in the Neighborhood Revitalization Plan should be. All of us were informed of regular meetings in our service areas. The purpose of these meetings was to determine ways to improve the neighborhoods, and then submit proposals to the city for funding. Each library had two to three neighborhood groups within its service area. There was no way we could go to all these meetings. We decided we would be available to discuss library issues with the groups when called upon. No one was asked to speak during the year.

In the spring Mayor Fraser asked organizations serving children to develop and coordinate after school activities for middle school age children, because they would be getting out of school earlier beginning in September. Hosmer librarian, Ginger Bush, represented our district, and in fact, at many meetings the whole library system. It was difficult getting the offerings of many different types of organizations coordinated and publicized. As things gradually began to fall into place only Hosmer, within out district, had a middle school program. A homework helper program was offered using Cargill retirees as volunteers. When appropriate the Apple IIGS was used. Near the end of the year both Hosmer and Linden Hills applied for funds to be used early in 1993. Hosmer has asked for money to pay a coordinator/tutor, and Linden Hills would like to hire someone to organize and conduct a book club.

Staff members from the three libraries served on committees that benefited the library system and the community. As mentioned above, Ginger Bush was very active on the mayor's middle school program. Constance Hill worked on the reference guidelines commit tee. The rough draft of the committee's report was released early in the fall. It was a remarkable change from the usual prescriptive rules we are all used to. David Benidt worked hard organizing and coordinating the summer reading program. For cnany weeks in the spring he worked at Central Library on Tuesdays, instead of Washburn, so he could devote more time to it. For years Washburn has used older children to help with the many tasks associated with the summer reading program. This year Susan Glenn was responsible for adapting it system wide. It was given the name "Read Team" and for the most part went smoothly. It will be used again in 1993.

The libraries needed to revise public service areas to meet the

-119- require~ents of th2 A~ericans with Disabilities Act. Washburn. having just reopened after remodeling, had few changes to make. Hosmer too, had little to do, ev<='n thouqh it is an old building. Linden Hills, however, was a problem. Tables and chairs had to be removed to gain enough space to meet the require~ents. As we add new furniture to house compact discs, videos etc., and any new electronic services, we need to keep the ADA in mind. At Linden Hills this will continue to be a problem.

The future does hold a solution. At both Hosmer and Linden Hills feasibility studies for extensive remodeling were begun. Hosmer was by far the more controversial. Early in the year the library administration met with community groups and proposed closing Roosevelt and Hosmer, and building a new larger library somewhere in between. The idea was soundly rejected. Instead, remodeling and expansion will be done to the present building. Diavolis Johnson and Ruggieri, architecture firm, was hired to perform a feasibility study. They met with Mary Lawson, Ginger Bush and Gary Cooper, and sought input from a community task force. The architects made two presentations to the community at the Sabathani Community Center.

Leonard Parker and Associates worked on the Linden Hills plan. There was no controversy, because, for the most part, the community did not know about the proposed changes. The architects met with Mary Lawson, Gary Cooper and Constance Hill a few times. They listened to what was said and drew up so~e interesting plans.

There were many ways in which the three libraries worked together to develop better service. Linden Hills was the first in the districL to begin entering periodicals into acquisitions as well as circulation. There are many advantages to doing this. In June, Washburn started making the entries also, which took most of the suremer. Guidance from Acquisitions and Linden Hills was invaluable. In December, Hosmer began the same process. In 1993 the three libraries will have better control over magazines.

1992 saw a decrease in the amount of substitution allowed. It was difficult for all of us. When required meetings were attended the libraries had to operate short staffed. Washburn often sent someone to Hosmer or Linden Hills to help out, but this meant Washburn was understaffed. It made it hard for all of us to get everything done.

Collection development became a problem in 1992 also. With cuts made in Booking Ahead and replacements it was a hard year for Hosmer and Linden Hills. Washburn's allotment was large enough to enable the staff to order the necessary materials. Hosmer was concerned that the new Pop-Rush procedure was not providing

-120- patrons with enough new books. The Booking Ahead funds were cut to provide money for Pop-Rush. What was left did not provide enough flexibility for Ginger to order those items that might be of special interest to Hosmer patrons. Linden Hills would like to get more new materials also, but is faced with a space problem. Circulation is increasing and everything goes out frequently, but we still do not have enough space. This is an especially serious problem in the children's room. It does point out the need for a larger remodeled library.

All of us talked with Adela Peskorz, Youth Services Coordinator, and have committed ourselves to providing more for teens. We began by ordering additional teen periodicals in December. With Adela's help we hope teen service will grow.

A staff exchange was arranged this year. The aides III switched for three days to experience another library. Marie Svang went to Linden Hills, Kathryn Ketcham to Hosmer, and Judith Bagan to Washburn. This is something we should do more often.

It was a busy year for District III. Washburn and Linden Hills circulation showed impressive gains. While Hosmer was down, the trend for the last decade has been up. We believe the drop this year was temporary.

In December we received important news; our district will be dissolved. The four districts will be reconfigured sometime in the first half of 1993. Gary Cooper will go to Walker and be in charge of Linden Hills, Walker, Franklin and the Franklin Learning Center. These agencies will be the new District II. Ann Christ:ensen will move to Washburn and lead District III: Washburn, Hosmer and Nokomis.

Respectfully submitted, /G~tp7 District Librarian

-121- HOSMER Ann_u.al_ ~epoTt

1992

With staff changes, plans for renovation and a community trying to come to grips with an increase in drug use and violent crime, 1992 was a year of transition for Hosmer. These facts may account for an overall decrease in circulation in 1991. Th2 opening of the remodeled Washburn Library may also be a factor. It should be noted, however, that in the last decade the trend has been up; circulation increased 18% from 1982 to 1992. As things settle down we expect this upward trend to reassert itself. Through all of this, the staff has continued to give high quality service to everyone, promote outreach and programs, and work at developing the collection to better meet the needs of the community.

Increased juvenile use, a strong African-American community and a growing Asian population were constantly in mind when considering collection development. New shelving added to the Children's Room increased the number of juvenile books available for browsing for younger children. Easy non-fiction and poetry sections were created by relocating titles for younger children from the adult stacks. The new shelves also house a large display of books from the "Rainbow Collection," a multicultural booklist published by the Children's Services Department. The room has a more inviting look and patrons are pleased with the selection.

Juvenile non-fiction books for school-aged children wer~ purchased with special funds and continue to be interfiled with the adult books. The collection was strengthened in history, countries, science and biographies.

The adult collection benefited from the special purchase of English as a Second Language materials; a display unit houses these and Adult Basic Education materials. Recent immigrants borrow language tapes and books; in addition, GED classes from Sabathani Community Center, among others, are interested in basic books and test guides.

The general adult n3ader has been disappointed with finding fewer new, popular books from which to choose. To overcome this problem, patrons have been encouraged to use the holds system more. Adult paperbacks cannot keep up with demand, nor with the loss rate. Featured books, such as those for Black History month, are in high demand also.

Overall, the collection has increased to over 20,000 books, with

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Preschool storytime attendance has doubled on Wednesday mornings, with day care groups and families filling the newly­ carpeted meeting room. A local newspaper, the South Minneapolis Sun-Current, captured the fun and excitement of the morning in a feature article, December 16, 1992.

Overall, attendance at library programs increased by 30%, reaching 5,612 people.

Judith Bagan, Aide III, and Beth Underdahl, Aide I, provided expertise and continuity to Hosmer service as Ginger Bush, the new Community Librarian, became familiar with Hosmer patrons, the collection, and the circulation system. Saturday staffing changed as Lester Ohnstein was replaced by Yvonne Staubus and Deleta Wright. Nancy Thomas, Saturday librarian, was replaced by Hilary Posner. Barbara Wuornos continued to be helpful with Wednesday morning shelving. Hosmer staff is very responsive to patron needs and the community has expressed its appreciation.

The Hosmer community, generally, has been increasingly concerned abut escalating crime. The library building was broken into in March, with public terminals, telephones and other equipment stolen. However, strong neighborhood developments, includinq the Neighborhood Revitalization Plan, a newly-opened fire station, and the opening of a new elementary school in fall 1993, reflect a sense of hope for the area. Through all these changes the library continues to be viewed as a safe place and a cornerstone of the community.

-124- HOSMER

Staff Ac_tiv:i,tie_§ 1992

Virginia_Bush Membership);) American Library Association International Reading Association Professional Librarians Union of Minneapolis Wilder Community Education Council Mayor's Middle School After School Initiative

Cla~§es~~rkshops Sexual Harassment Workshop at Northeast Library, August 18 Americans with Disabilities Act Training Session at Central Library, September 23 Supervisors' Workshops, Community Libraries, June 16 and November 17 Annual Book Week Reception and presentation by author George Shannon and tour of Rondo Education Center, St. Paul, November 17

------·-·---Presentations Library Information booth, Kwanzaa Celebration, Sabathani Community Center, January 3 Speaker, Parents' Read To Me Day, Wilder Fundamental School February 13 Library Information booth, Employment Resource and Health Fair, Head Start, February 19 Speaker, Library Resources for Teachers, Wilder Contemporary School, March 3 Read To Me Literacy Workshop, STEEP family program,

Pillsbury House at Hosmer, March 6 Library Information booth, Wilder Multicultural Fair, March 11 Storytelling, Head Start Fair, April 23 Library Talk, Hosmer Task Force, April 23 Training Participant, Read Team Workshops, May 16 and 21 Press Conference presentation, Middle After School Initiative, July 30; City Council presentations, July 29 and October 23; Mayor's Roundtable panel presentation, City Cable, October Library Talk, Hosmer Teen Focus group, October 24 Conference presenter, Middle School After School Initiat~ve, Minneapolis, December 12

-125- --~---·-·------~-·--Conferences Drug Free School Conferences, Minneapolis, January 16 American Library Association Conference, San Francisco, June 26-30

-126- Hosmer Community Library

Staff Complement 1992

Virginia Bush Librarian II January l - December 31

!\ancy Thomas Librarian II, January 1 - March 7 substit.ute, temporary, part time

Hilary Posner Librarian II September l - substitute. temporary, December 31 part time

Judith Bagan Library Aidt~ I1I January 1 - December ;n

Beth Cnderdahl Library Aide January 1 - December 3 l

Lester Ohnstein Library Aide I. January 1 - August substitute, temporary, 31 part time

Yvonne Staubus Library Aide I, September 1 - substitute, temporary, December ~31 part time

Deleta Wright Library Aide I. September 1 - substitute. temporary, December ;31 part time

James Tanberg Engineer January l - December 31

-127- Li:\ DE:\ HlLLS Annual_ReIJ!!fl

The Linden Hills Library had a year of readjusting to its permanent sched;!i,? after the excitement of the Washburn Library closing and reopening. In September or 1991 the library was returned to its 46 hour/week sclwdule and its staff complement of -L 7 persons. By the end of 1992, the p:1blic still was readjusting to the "new·· reduced schedule. Although the new Washb11rn Library has been immensely popular with the public. it should be noted that tlw use or Linden Hills has not dropped to the levels experienced before Washburn closed. A comparison of 1989 (139,.J39) and 1990 (169,591) circulation statistics wlth 1992 statistics (J 71,726) shows an increase evc-}n higher than the growth exp(~rienced over the last decade. Part of the increased use can be explained by the ongoing remodeling of the Southdale library (and conseq1Jent disruption of its availability), part by the overall growth in library use noted across thf~ city, and part by rhe lncre::i.sed awareness of Linden Hill's existence by Washburn and Southdale patrons. We hope that part of the inereasr~ is caused by the quality of our service at this agency.

Physical changes in the librar:,.: have been an ongoing labor this year. lnstallation of new doors in February was the first change. The new oak doot's have been admired by most of the public, but the book drop (a waist-high mail slot that forces returns to drop farther and harder than before) has been a disappointment. We added a VCR to our equipment, hut have used it very little becaust~ the equipment storage closet has been plagued by a leak. and beciuist.• lack of an equipment cart has made it cumbersome to use (causing us lo leave the unit in the staff room). Gutter and roof repair has been scheduled but the bidding proceeds sloirly. The original public access catalog furniture has proved a less than felicitous choice at Linden Hills. ::viary Lawson has str'iven mightily to find suitable replacements, thwarted at every turn by manufacturers 1.:ho discontinue entire iines the month before she orders. The process is complicated by the need to follow the new Americans with Disabilities Act guidelines. :.Vlost (1f our aisles and walkways were too narrow for the guidelines e\-en before we added public access catalog furniture. So far we have removed three tables (12 seating places) and a Gaylord cassette rack, and we conrinu1-: to looi\ at ways to add walk space, replace furniture and avoid dr:C\stk reductions in the collection while adapting to new equipment and standards.

In December the removal of the cassette rack caused a major change in the arrangement of all our sound cassettes. Kathryn Ketcham completed a major relabeling of all the music tapes that included identifying those tapes that an, uncataloged (the ones identified only in the Circulation subsystem and only as "LH phonotape"). We acquired a case from the Art/Music/Film Department and transferred all tapes Onctudim~ books-on-tape) to it. For the first time we are able to display the tapes in order. The case and its anangement has been widely praised by our patrons. and it has made on-demand retrieval of the tapes much faster. Vle had hoped to include our CD eollection in the case but ran out of room.

-128- _, majc,r chall}_je in tht' processing of periodicals Nas instituted this year when we began checking in r;eriodicals on the Acquisitions subsystem of 1\t1AX.. This dwnge adds a few rnon? minutes of time to each day's pror·essing. but in return makes claims automatic and provitfos bettel' information on all our subscriptions. It replaces all paper files and forrn.s with Geac computer files. Linden Hills was the first branch to begin check-in on acquisitions.

The reception of the online catalog at Linden Hllls (installed September 1990) has generally been good. Many of our patrons have embraced our terminals with enthusiasm and use trH:m with skUl. Some have asked for instructions on dialing into the catalog from home, and we get many requests accompanh!d by printouts from home and office terminals. There are frustrations, too. Often people get stuck at a pretty basic screen (the c]tation display) and need help to continue their search. We daily see people who have never used the r:atalng and need a complete introduction. This is a very important service, and we wish we had greater time to devote to the new user.

Services for children remain at their high levels. Our circulation of juvenile material remains roughly half of our total <'irculation. Out· weekly Wednesday preschool story time has a steady attendance of around 40. The smallPr day care agencies in our area appreciate our toddler story time. In September, we had to reduce the toddler story times from two a month to one a month due to staffing cuts. We hope this decision can be rP.examined soon. b(-'cause many people have told us they want more frequent opportunities for toddlers. We have cut back on the amount of time devoted to school visirs l his yi,·ar (staffing cuts again). No individual class visits were made this fall. Rather, each school's librarian was visited and given materials to distribute to reach1-:·rs and students. We signed up a total of 619 children to the Summer Readir:g Program. This year the program was enhanced by the Read Team, a progra!fl for middle schoolers to volunteer assistance to Summer Reading Program participants. Our nine volunteers were quite helpful and were manageable as a group. Their success at Linden Hills makes us hope for a repeat. of the program.

We have been asked to increase and improve our teen/young adult services. We met with Adela Peskorz, Young Adult Services Coordinator, to discuss needs and services, and we have added five new subscriptions to magazines particularly attntctive to teens. The circulation of teen material has been healthy at Lindc:n Hills. but ;ve hope to improve on it.

We concluded our secund year of once-a-month screenings of film classics (aimed at adults). We won·t 00 showing these programs in l 99:.3. Although we attracted respectable audiences of very appreciative \ iewers, .ve didn't think that enough people were attending to justify continuing it, especially when we consider that increased circulation had made the staff time required an ever­ increasing strain. V,ie hope that we can find another way to offer this typP. of program.

One major staff alt<~ration took place in 1992. 11,J!chael McCabe accepted a promotion to the History Department and left us on Septemher 11. Mar:v Babineau transferred from Washburn on October 6. In addition to the permanent change, Kathryn Ketcham participated in two staff exchanges. The first was

-129- v.:ith Lee Karnc:i of wan.er for the week of July 20-25. The second sent her to Hosmer while Marie Svang came to us from Washburn for September 37-29. Thf.•se es;:changes hav,, proveo useful to all our staff as WP. incr-easi: awareness of other agencies (problems, procedurPs, drnrms) in \'iays visi1 s cannot reproduce.

Our major planning activity revolved around work "J:ith The Le,rnard Parker Associates. the architectural firm performing the feasibility study for thE~ remodeling of Linden Hills. As we discussed space needs, it became ever more apparent that Linden Hills is overcrowded and not very flexible. We want to make sure, however, that any potential changes preserve the characteristics that endear Linden Hills to all its patrons--coziness, accessibility, and compatibility with a quaint and quiet neighborho()d.

-130- Linden Hills Community Library

Staff Complement 1992

Constance Hill Librarian II January l - December 31

Sandra Purdue Library Assistant I January 1 - December 31

Anne Hanson Librarian II. January 1 - substitute, temporary, December 31 part time

Chris Till Librarian Il, January l - substitute, temporary. December 31 part time

Kathryn Ketcham Library Aide III January 1 - December ;31

Michael McCabe Library Aide I January 1 - September 11

Mary Babineau Library Aide I October 5 - December

Catherine Pruszynski Library Aide I, January 1 - substitute, temporary, December 31 part time

Katherine Gyro Library Page I, . 7 January l - December 31

Daniel Swenson Engineer .January l - December ;31

-131- Ll:\DE:\ HILLS

------Staff Activities 1992

Constance Hill Membershi..2§ American Library Association Association for Library and Technical Services Library and Information Technology Association

Sandra Purdue Memberships American Library Association Public Library Association Minnesota Library Association

Classes, Workshops Whole Language Workshop and Multicultural Books, plus Books for the Reluctant Reader, St. Paul, February 28 Minneapolis Public Library Children's librarians meeting on school age programming, Wash burn March 24 Summer reading program informational meeting, April 7 Minneapolis Public Library's Family Night, Sumner, April 23 Kel'ian Award Lecture by Author/artist Barbara Cooney, University of Minnesota, May 5 Summer reading program informational meeting, Hosmer, June 2 Betsy Tacy Society meeting, Washburn, June 1 O Children's Librarians meeting, Southeast, June 13 Presentation by local author A. P.Porter, Hosmer, June 14 Chase Lecture by Katherine Paterson, University of Minnesota, .lune 15 Presentation by Max Haynes, children's author/artist, Linden Hills .July 20 American Library Association Notable Books. College of St. Catherine, St. Paul. September 9, 16, 23 "Boolnalldng" by Kathleen Baxter, Northeast, September 29 Speech by author Phyllis Naylor, Central Library, Minneapolis October 5 Multicultural Media Fair. Andersen School, October 22 Children Librarians meeting. "Booktalks," Linden Hills, October 27 Local book illustrators' display at the Minneapolis College of Art And Design, l\ovember 15 ''Departure and Arri val - -the Immigrant r:xperience in Children's Literature," by Kathie Cerra, Linden Hills, November 16 Annual Book Week presentation by author/illustrator George Shannon, Rondo Education Center, St. Paul, November 1 7 District 12, Middle School After School meeting, Linden Hills, November 12 "Homework Helper" for Middle School After School program. with Adela Peslrnrz. :Jortheast. J\iovember 24

-132- District 12 ..Middle School After School meeting. Linden Hills. December 12

Conferences }Iinnesota Library Association. Conference, .Madden's Resort, Brainerd. Minnesota. October 7-9

Kathryn Ketcham Classe~ Workshops Basic Reference Techniques, offered by Minitex, March 6 Motivation and the Telephone, Minneapolis Human Resources Department, April 8

Mar:-,· Babineau Classes, Workshop§. Best Books for Children (199 J). College of St. Catherine, November 9, 16, 23

Michael McCabe Classes, Works_hops Information Management (cataloging), St. Cloud State L:niversity, March 12 through May 21

-133- WASHBURN Annual _R~J;>rt

1992

As 1992 ended Washburn Library completed its first full year of operation since it reopened after extensive remodeling done in 1990 and 1991. The public finds the new building impressive. The staff finds it impressive and functional. As the year went on, however, some problems began to surface. The major problems were: 1) . Of ten during the year the air balance needed to be adjusted or the doors would not close; 2). During construction heating was not installed in the meeting room and downstairs rest rooms. This was not corrected until December; 3) . The first cold spell in December we had no heat for two days, because of a frozen pipe. Let us hope that during the second year of operation we will experience no more surprises.

Changes in furniture were made during the year. The beautiful granite circulation desk was lowered eight inches the first week in July. Both public and staff had complained that it was too high. Now children and adults find it easier to place materials on the desk. The lowering of the desk meant that we had to order lower chairs for the aides. Also, we decided the old meeting room chairs and tables were not suitable to the new building, and new ones were ordered. The chairs are fine, but the tables were much too heavy for us or the public to move. They were sent downtown to be used on the fourth floor for staff meetings.

As expected, the library that has been the busiest community library since it opened in 1970, became even busier. Some months the circulation was over 43,000. Many Saturdays more than 2000 i terns were checked out. With the exception of December, the slowest month was 33,000, which would have been a busy month before remodeling. The year end total was 464, 631. This is about 100,000 over the previous high set in 1989.

With a larger, busier building, patrons seemed to expect increased services. Our business reference services, especially, were not considered adequate by many. We have remedied this somewhat by adding Best's Insurance Reports and Value Line. They are both used constantly. Next year we need to consider adding more business reference tools.

Computer and CDrom services became more numerous and important to our patrons as the year went on. When the year began we had InfoTrac and MCIS. Data Times was added after Gary Cooper and Charlotte Wilmot received training in February. As our search skills increased , so did the number of searches. In August we

-134- began a trial use of the Star Tribune on Newsbank. It contained full-text, covering January through June, 1992. The public found it: easy to understand, and within a week it: was in constant use. In December we learned that early in 1993 the library will receive many more Newsbank services.

In addition to all of the above, in August a color photocopier was added. At 50 cents a page, it is used often. However, it also breaks down often.

All of these changes placed a burden on the reference librarians, but they handled them well, and also continued to perform the usual tasks. All of us worked some on adult replacements, with Audrey McClellan performing the largest part. Given the increased business many things needed to be ordered and we did a good job keeping up with it. Gary Cooper selected most of the Booking Ahead purchases, and he and Audrey McClellan picked the compact discs and cassettes. Charlotte Wilmot did an excellent job with the large homebound service we provide. The materials were always ready for pick up on time.

1992 was an especially difficult year for children's services, because of the heavy circulation. Many subject areas in non­ fiction were often close to being wiped out. We tried to order as much as we could, but being as busy as we were, it was hard to find the time to make selections. In September we lost a large part of our replacement budget, because we had not spent it. However, throughout the year we received weeds lists from the other community libraries. We selected those things we thought would be of use, and the items were then transferred to Washburn. This proved to be a quick and easy way to augment our collection.

The picture books received heavy use. Unlike other community libraries they are not in strict alphabetical order. Titles beginning with the same letter are shelved together, but there is no order within the A's, B's, etc. This arrangement makes it hard to find things quickly, which is something we often need to do at Washburn. A few times during the year we tried to correct this, but gave up, because we did not have the time to continue with it. Too many books get pulled off the shelves and put back in the wrong place by our patrons, and too much is circulating every day for strict alphabetical order to be practical now.

The summer reading program, as always, was very popular, with over 1700 children signed up. 950 read at least ten books. As in past years, we had older children volunteer to help us with registration and keep records in order. It went well, with a few exceptions. Next year we need to make sure that the volunteers we select are more available than some of them were in 1992.

-135- Few storytimes were offered during the summer, because so much else was going on. The MELSA performers all did an excellent job. We, of course, were especially pleased with the performance of our former children's librarian, Toni Simmons.

For most of the rest of the year two storytimes per week were offered. David Benid t provided a pre-school s torytime Friday mornings, and Susan Glenn a mixture of toddler and pre-school storytimes Wednesday mornings. Attendance at the Wednesday sessions was sometimes over 100. In December Susan decided to offer two sessions and require preregistration.

To complicate matters for us, both David Benidt and Susan Glenn were involved in the summer reading program system wide. David was in charge of organizing the whole thing. He assigned performers to all the libraries and negotiated pizza coupons with Pizza Hut. Susan put together the Read Team program for all libraries, and did an excellent job. These assignments took a great deal of time; time that was lost to Washburn.

For the first time in a number of years we had quite a few staff changes. Mary Babineau, library Aide I, left in October to accept a position at Linden Hills. Sandra Burgeson replaced her beginning in late November. Hana Sonoda, Library Aide I half­ time, left in mid-December to accept a full-time position at Webber Park. At the end of the year her position had not yet been filled.

The staff did a remarkable job this year. Those at the adult reference desk answered thousands of questions, found time to order much needed replacements, and had to learn the new computer services. The work of the children's staff has been described in detail above. The two full-time shelvers, Jerome Cain and Donald Witthams, worked constantly to get the materials back on the shelves. They never got very far behind. The library aides successfully handled a circulation desk that does almost 50% of what our main library does. At the same time they managed to enter all of our periodicals into the acquisitions system, while they continued to place them into the circulation system. In addition, they had to keep up with many other tasks; shelving magazines, paperbacks, new books, compact discs and cassettes and more. Sometimes they were a little behind, but managed to catch up quickly. It is truly a remarkable staff.

-136- Washburn Community Library

Staff Complement 1992

Gary Cooper Librarian IV .January 1 - December ~31

David Benidt Librarian II . 6 January 1 - December 31

Susan Glenn Librarian II .5 January 1 - December 31

Lorraine Bryant Library Assistant I January 1 - December 31

Audrey McClellan Library Assistant I .6 January 1 - December 31

Charlotte Wilmot Library Assistant 1 .6 January 1 - December 31

Carole Hurd Librarian II, January l - substitute. temporary, December 31 part time

Teresa Jens en Librarian II. January I - substitute, temporary. December 31 part tirne

Janet Sterling Librarian II, January 1 - substitute, temporary, September 14 part time

Hilary Posner Librarian. fI, September 21 - substitute. temporary. December 31 part time

Marie Svang Library Aide III January 1 - December 31

David Lowe Library Aide I January 1 - December 31

Mary Babineau Library Aide I January 1 - October 3

Mary Ann Conlon Library Aide I .5 January l - December 31

-137- Kebede Be lay Library Aide I .January 1 - December ;31

Sandra Burgeson Library Aide I November 30 - December 31

Hana Sonoda Library Aide I .5 January l - December 5

Yvonne Staubus Library Aide I. January 1 - May 9 substitute. temporary. part time

Jerome Cain Library Page .January 1 - December 31

Donald Witthams Library Page I January 1 - December 31

Barbara Wuornos Library Page I January 1 - District m December 31

Fred Hawkins Engineer January l - December 31

-138- WASHBURN

Staff Activitiel? 1992

Gary Coo~ :Memberships American Library Association Minnesota Library Association Southwest Community Education Advisory Council

Susan Glenn Mem_berships Minnesota Library Association Minneapolis Public Library Staff Association Professional Librarians Union of Minneapolis

Presentations "Head Start Family Night at the Libraries," Storytelling/presenter, Sumner, April 23 "Read Team Orientation and Training Sessions," Central Library, May 16, East Lake, May 21 Developed and coordinated Read Team youth volunteers, a system wide project implemented by all library staff working with children, Spring-Summer 1992

Confer enc es /Meet,ings / S~_ial Eve]}_!;_§_ Midwest Children's Book Writers and Illustrators conference, Radisson Metrodome, Minneapolis, June 12-14 Minnesota Library Association Conference, "Resort to the Future," Madden's Resort, Brainerd, Minnesota, October 7-9 Kerlan Award Presentation and Dinner for Barbara Cooney, University of Minnesota, May 5

Charlotte Wilmot Memberships Minnesota Library Association Professional Librarians Union of Minneapolis Minneapolis Public Library Staff Associaton--Treasurer

Classes, Workshops Best Books for Children, College of St. Catherine, St Paul, September 9, 16, 23 Data Times Training, College of St. Catherine, St. Paul, February Children's Librarians Meeting, Booktalks, Linden Hills, October 27

Conferences Minnesota Library Association Conference, Madden's Resort,

-139- Brainerd, Minnesota, October 7, 8 9

~udrey McClellan Memberships Professional Librarians Union of Minneapolis Minneapolis Public Library Staff Association

Lorraine Bryant Memberships American Library Association Minnesota Library Association Professional Librarians Union of Minneapolis Minneapolis Public Library Staff Association

Classes, Work~h9-12E_ Best Books for Teens, College of St. Catherine, St. Paul, September 22, 29 and October 6 Best Books for Children, College of St. Catherine, St. Paul, October 13, 20, 27 t1arie .svang MembeLshi-12E_ American Library Association Minnesota Library Association

Classes, Workshoris Best Books for Children, College of St. Catherine, September 9,16, 23 Word Perfect Classes, Beginning - May 27-28, Intermediate - June 1, Advanced - June 8, City of Minneapolis

Conferences/Meetings/Special Events American Library Association Convention, San Francisco, June 26-29 Minnesota Library Association Convention, Madden's Resort, Brainerd, Minnesota, October 9

-140- DISTRICT IV Annual Report

1992

This is my last annual report as the District Librarian for East Lake, Franklin, Nokomis and Roosevelt Community Libraries. With the retirement of Patricia Kaiser, District I Librarian, I have accepted a detail, starting in January, to North Regional Library until a replacement is selected for her position. That person will become the new District IV Librarian and I will remain as the District I Librarian. After six years of working with four excellent and capable staffs it was very difficult to leave the area, but I also look forward to and welcome the challenges of becoming familiar with another part of the City of Minneapolis.

In regards to staffing the district was fortunate in having a relatively stable year with the changes coming in the last quarter. In October Nokomis lost their Library Aide I .8 and one of the Library Pages I .5 when they were promoted. East Lake lost a Library Aide I .5 when she transferred to a full-time position at Washburn Community Library in November. Roosevelt and East Lake lost their shared Library Page I . 7 when she transferred to a full-time position in the Shelving Department in December. None of the agencies had filled these positions by the end of the year.

The English as a Second Language materials, that were purchased with Library Services and Construction Act monies, were welcomed by all of the agencies. The special purchase enabled all of them to better meet a very pressing need. The demand continued to increase for adult basic education materials and GED books were frequently unavailable because they were checked out with many of them long overdue. This was a particular problem for East Lake and Franklin where replacements had to be purchased several times during the year. Roosevelt was added to the community libraries video cassette circuit in 1992 and the video cassettes were very popular there. It is anticipated that Franklin will be added to the circuit in 1993.

A particular service challenge for the year was the prov1s10n of giveaway tax forms for the public. The public used the supplies up at a faster rate than in earlier years and they were frequently very demanding and even unreasonable. Staff members were sworn at because they had to tell people the form they wanted was only available to photocopy at the agency. These problems were not created by people who are regular library users, but by people the staff had never seen before. Because of the depletion rate, forms had to be re-ordered and the Internal Revenue Service was not very helpful when orders took twice as long to receive. up to three weeks longer, than they said they would take. The Minnesota Department of Revenue was much more helpful and prompt in this regard. Some people were still asking for 1991 forms in the fall I It is hoped by all of the agencies that the suggestions and contacts made by the special staff Tax Forms Policy Committee will make life easier for staff.

-141- The POP-RUSH buying program by the Acquisitions Department seemed to work well for all for the district's agencies in supplying enough copies of the best sellers. The hold system continued to work well in trapping the books for patrons, but there were complaints about the excessive lag time between generating the notice and the patron's receipt of the notice. Some people even had holds lapse before they received their first notice. The most requested books continued to follow the pattern of best sellers and author tours. There were few high demand nonfiction titles during the year; Bly's Iron John at the beginning of the year, Perot's United We Stand before the election, and Limbaugh's The Way Things Ought to Be at the end of the year. Haley's The Autobiography of Malcolm X experienced a sudden upsurge in demand after the release of Spike Lee's motion picture "Malcolm X." Some authors had an increased demand for earlier works after their latest novel was released. The most popular fiction titles were Grisham's The Pelican Brief and his earlier The Firm; Tan's The Kitchen God's Wife; Steel's three books out during the year No Greater Love, Jewels, and Mixed Blessing; and Stephen King's three books Needful Things, Gerald's Game and Dolores Claiborne. Three African American women authors had high demand fiction titles: they were Alice Walker's Possessing the Secret of Joy, Toni Morrison's Jazz,; and Terry McMillan's Waiting to Exhale. "I" is for Innocent by Grafton brought additional demand for her earlier mysteries "A" is for Alibi, "B" is for Burglar, etc.

Dennis Kane, Associate Director, and Alexsander Wakal, Superintendent of Buildings, visited all agencies to evaluate them in light of the Americans With Disabilities Act. David Kirk, Facilities Supervisor, is working with Mary Lawson, Chief of Community Libraries, and the district librarians and agency heads to implement the plan. All of the agencies with parking lots were re-striped and re-labeled for the needed handicapped parking slots. Franklin does not have a parking lot. Most of the necessary adjustments to the building at Nokomis were made last year during the recarpeting and online catalog installation project. Adjustments were made at Roosevelt, in November and December, during their catalog installation project. The building itself remains inaccessible to persons in wheelchairs, but whatever was possible to do with the interior was done. Adjustments will be made at East Lake and Franklin during 1993.

There will be many changes for the district next year. East Lake and Roosevelt will remain as part of the newly constituted District IV under a new district librarian. Franklin will be reporting to the District II Librarian at Walker and Nokomis will be reporting to the District III Librarian at Washburn. The staffs of the District IV agencies are looking forward with anticipation to the exciting and challenging year ahead.

Respectfully submitted, ~~ -,l_

Gregor Henrikson District Librarian

-142- EAST LAKE COMMUNITY LIBRARY Annual Report

1992

This was a very busy and successful year for the agency. Circulation was 268,317, up 9,711 over the 1991 figures. This was the fifth year in a row with an increase in circulation. Reference activity was up as well with 139,329 questions answered. This represented an increase of 20% for the year. All of this was accomplished with no increase in staff or hours of business. The excellent staff is to be commended for their hard work during the year.

The meeting room was well used throughout the year by many groups. Two of the most successful arrangements were the tax help volunteers and the "East Lake Good Morning Talks." These were both continued from prior years. The tax preparers were volunteers from the American Association of Retired Persons, who were at the agency every Tueday and Wednesday from February through mid-April to help seniors and low income persons. It was a very well appreciated service. The "Good Morning Talks" for senior citizens were cosponsored with Minneapolis Community Education. They arranged the topics and refreshments and the library provided the space. The topics covered were primarily health related issues such as osteoporosis, sexuality, communication and physical fitness and exercise. The meeting room was also used by the Longfellow Community Council for one of its neighborhood meetings in preparation for the Neighborhood Revitalization proposal. Gregor Henrikson, District Librarian, served as an alternate delegate to the planning committee and attended many meetings throughout the year. The Longfellow Community, made up of the Longfellow, Howe, Cooper and Hiawatha neighborhoods, was selected as one of the new neighborhoods added in 1992.

The entire book collection was weeded during the year. There continued to be an ongoing problem with losses in certain well identified areas such as the occult, real estate, true crime, automobile repair and self-improvement books, but short of adding a security system, there is very little anyone can do to solve that problem. Even with the extensive weeding the mystery fiction collection remained crowded because of the genre's great popularity. Michael Cross, Library Page I, was able to make room for seven more shelves of mysteries when he suggested tightening up the romance novels and shifting the western and short story collections. This at least enabled him to get bookends on all of the mystery shelves. The return rate of paperbacks continued to be a problem. After a buying trip to The Bookmen the paperback racks looked good for about a week, but after that they were understocked again and did not present a very attractive appearance. The staff is hopeful that the barcoding of paperbacks, proposed to start next year, will improve the return rate for the agency. The weeding of phonodiscs was completed in January. Their use has definitely fallen off and only 123 were kept. 196 were weeded because of condition or because they had not circulated in 1991. 46 phonodiscs were marked missing and 95 were found to be long overdue. As an adjunct to the missing and overdue problem it should be noted that it is also a problem particularly for the rock and popular music areas of the compact discs. Over the last several years nearly all of the titles on the "Rolling Stone Top 100

-143- Albums of the Last Twenty Years" were purchased for the collection. When the list was checked for availability, prior to the last buying trip in November, all but five of the titles were missing or long overdue. In June, new equipment was installed for InfoTrac, the CD-ROM periodical index. DIALOGLINK and MIRROR III and a modem were installed in January on the workroom computer. This was in preparation for DataTimes searching. Gregor Henrikson was trained in February, to do the searching, but there was not much demand for the service in its first year of availability.

The building was well maintained during the year by Vern DeKeuster, Janitorial Engineer. The paint repair of the water-damaged ceilings was completed in January and there was quite a lot of paint dust to clean up after the painters left. A tank on one of the women's restroom toilets was broken off. It was reattached the next day. The men's restroom toilet was vandalized in July and was out of order for two weeks until the replacement arrived. The lawn sprinkler system had to be shut down because of many leaks. It has not been replaced. A large sinkhole that had repeatedly appeared near the east sidewalk coming from Lake Street was finally fixed when the City repaired a leaking storm sewer under the closed off section of 28th Street that is a greenway next to the library building. A large elm overhanging the parking lot and the church behind the library was professionally trimmed and looks much better. The parking lot is neater as well. The parking lot was re-striped and the handicapped parking slots were relabeled to comply with the Americans With Disabilities Act guidelines. Seven cushions from the study carrels were sent out for reupholstery because of excessive wear or vandalism.

The summer reading program was very successful at East Lake with a record 1255 participants. Part of the success might be attributed to the very well received "Read Team" volunteers who gave the agency 228 hours of their summer vacation time. The regular staff pitched in to help as well and always tried to give the "Library Kids" the time they needed in spite of a busy circulation desk workload. The very able shelvers at the agency worked hard to get the picture books shelved in exact title order and keep them that way. In the past, because of staff shortages and a heavy workload, the titles were only filed by letter. The new arrangement is much easier to use. The juvenile nonfiction shelving area was expanded to make room for the additional titles that had been purchased to meet the homework assignment demands for state, country and animal books. This rearrangement was suggested by Michael Cross, who put it into effect under the direction of Charlene Gabler, Children's Librarian. The agency's former children's librarian, Nancy Kweik, who is now in the Humanities Department, gave East Lake her puppet stage, puppets and scripts. This gift was much appreciated by the children's services staff in the district. Charlene Gabler worked throughout the year on the Middle School After School initiative and the agency is scheduled to become one of the "Homework Helper" sites. A bead maze was purchased with money given to the agency by the Friends of the Library and has been very popular with the younger patrons. The "Haunted House Night" storytime on October 26 was a great success with parents and children. Various staff members contributed articles for the room and some staff and patrons played various scary roles. The most successful display in the display case was a patron's collection of troll dolls from the 1960's.

-144- There were few staff changes during 1992. Sandra Burgeson, Library Aide I .5, transferred to a full-time position at Washburn Community Library on November 28. Traci Purifoy, Library Page I .2, who had started on January 9, transferred to a full-time position in the Shelving Department on December 24.

With a very successful year behind them the staff at East Lake is anticipating another year filled with activity. There will probably be many changes with the rearrangement of the district and with a new district librarian taking over as head of East Lake. The very capable staff at the agency is ready to welcome the changes and rise to the challenges as they have so often done in the past.

-145- EAST LAKE COMMUNITY LIBRARY

Staff Com~lement 1992

Gregor Henrikson District/Community Librarian January 1 - December 31

Charlene Gabler Librarian January 1 - December 31

Alvin Bowman Library Aide III January 1 - December 31

Ruth Hanson Library Aide I January 1 - December 31

Joanne Zimmerman Library Aide I .6 January 1 - December 31

Karla Akerson Library Aide I .5 January 1 - December 31

Sandra Burgeson Library Aide I .5 January 1 - November 28

Michael Cross Library Page I January 1 - December 31

Traci Purifoy Library Page I .2 January 9 - December 24

Michael Ritchie District Library Page I .3 January 1 - December 31

Vern DeKeuster Janitorial Engineer January 1 - December 31

Denis McLaughlin Librarian, part-time January 1 - December 31

Teresa Jensen Librarian, part-time January 1 - December 31

Jean Winstead Library Assistant I January 1 - December 31 part-time

Rebecca Schleicher Volunteer January 1 - December 31

-146- EAST LAKE COMMUNITY LIBRARY

Staff Activities 1992

Gregor Henrikson Memberships Friends of the Minneapolis Public Library Job Classification Study Committee Longfellow Community Council Planning Committee, Alternate Delegate MARS Committee Classes, Workshops DataTimes training, College of St. Catherine, February 26 Presentations Mercer Meidinger Hanson Appeal, May 5

Charlene Gabler Memberships American Library Association Minnesota Library Association Public Library Association Professional Librarians Union of Minneapolis Library Policy on "Latchkey"/Unattended Children Committee Classes, Workshops Central Library Advanced Subject Seminar (CLASS), January 3, 31 "Presenting Children's Literature" by Caroline Bauer, October 20 Conferences/Meetings/Special Events Maud Hart Lovelace Birthday Party, Border's Bookstore, April 25 Kerlan Award recipient Barbara Cooney, University of Minnesota, May 5 Reception for Karen Ritz, Cooper School, June 6 Chase Lecture, University of Minnesota, June 16 "Picture This" Exhibit Reception, Minneapolis College of Art & Design, November 15 George Shannon, Rondo Education Center, November 17 Presentations "Helping Your Child Become a Reader," Cooper School, February 4 "Read-a-thon," Dowling School, March 10 Northside Head Start Open House, April 23 Franklin Community Library Booth, Taste of Phillips, August 1

Alvin Bowman Conferences/Meetings/Special Even ts Personnel Office "Coaching" training for supervisors, April 14 - June 2

Jean Winstead Memberships American Library Association Minnesota Library Association American Association of School Librarians Catholic Librarians Association

-147- FRANKLIN COMMUNITY LIBRARY Annual Report

1992

For the second year in a row there were no changes in the staffing at Franklin. This contributed to the stability of the agency. The staff knows their patrons and the neighborhood very well. Joan Fitzpatrick, Library Aide III, LaNae Sexton, Library Aide I and Library Assistant II Sally Munger continued to work well with each other and with the sometimes difficult situation at Franklin. The staff's skills and competencies complement each other making for a well­ rounded trio. Janitorial Engineer Dennis Hanson did a superior job of maintaining the building, making it a more pleasant place to be for both staff and patrons.

The connection with the Franklin Learning Center remained strong. Twice during the year additional GED and adult basic education materials were purchased through special orders. This effort was to try to assure the availablity of these materials for Learning Center students and neighborhood residents. On January 30, a Career Clinic, which focused on interviewing techniques, how to find job leads and resume writing was jointly sponsored by the library and the Learning Center. About 25 people attended the workshop. The library's role included arranging for Kirsten Shaffer of the Phillips Job Bank to participate and gathering books on the workshop topics for the participants to check out. Sally Munger also prepared the evaluation form that was used by the participants.

To keep the collection as current as possible, weeding of the adult collection and juvenile nonfiction and picture books was completed. Joan Fitzpatrick, with her usual speed and willingness, cleaned and re-labeled books that were too good to discard. Also, in an attempt to improve the return of the uncataloged paperbacks, Sally Munger asked the staff to put a label on the spines of the paperbacks. This action seems to have helped in getting the books back. The staff looks forward to the proposed barcoding of the uncataloged paperbacks. The agency was also able to improve its response to English as a Second Language patrons' needs with the Library Services and Construction Act monies that were set aside to purchase appropriate materials. Sally Munger also served on the committee charge with preparing lists of appropriate materials and this proved helpful in making the selections. These special materials have proved helpful to many patrons. To assist with periodical claiming, LaNae Sexton was trained by the Acquisitions Department to input all of Franklin's periodicals in the Acquisitions system of MAX as well as the Bibliographic Query section of online circulation. This has been completed and it is now easier to keep track of subscription problems.

Joan Fitzpatrick and LaNae Sexton are to be commended for g1vmg up part of their Saturday on August 1 to staff the Franklin Community Library booth at the Taste of Phillips celebration. Ms. Munger was unable to be there, as she was attending her class reunion - the only event that would have kept her away.

-148- Two special programs during the year should be noted. The first program, for Black History Month in February, featured neighborhood resident Walter Griffin. He showed photographs in slide format entitled "Positive African-American Images." The preschool Black Seed Academy Choir was a wonderful opening act for this program. A total of 62 people attended this event. The second major program was co-sponsored with the Minnesota Council of Elders for Minnesota American Indian Month on May 14. About 40 people came for a program featuring a drum and dance group from the Heart of the Earth School. Also to be specially noted was a superb bulletin board display entitled "Rethinking Columbus" which was prepared and executed by LaNae Sexton.

In the area of service to children, Franklin continued a strong connection to Andersen and Four Winds Schools. Ms. Munger currently serves as chair of the Andersen Community Education Advisory Council. The agency also has several homeschooling parents who use Franklin to obtain their learning materials. The summer reading program "Library Kids are World Class" involved nearly 700 children and special programs during the summer were well attended. Of special note were the 65 persons who attended the Max Haynes program and the more than 80 who attended the "bug program" with materials and slides from the Workman Publishing Company.

The Neighborhood Revitalization Program claimed much staff time in the early part of the year. Ms. Munger was asked to monitor both the Stevens Square and the Phillips neighborhood processes. The agency's involvement with the program continues to evolve. In the later part of the year a good deal of time was spent on preparations for the Homework Helper Center program which will be housed at Franklin. This is part of the Middle School-After School Program, under the initiative of the Mayor's Office.

As was mentioned earlier in this report, Franklin can be a difficult and challenging place to work. There are various reasons for this situation. Among the problems are some persons with chronic drug and alcohol problems who use the agency as a shelter during the day and the fear engendered in some neighborhood residents who do not want to come into the agency because of the above mentioned people. Another problem is the fact that as much as 20% of the collection is missing and/or overdue, making it difficult to meet people's needs on site. Many times this means that patrons are referred elsewhere for assistance and continue to go to the larger agency because they find more of what they need there. A kind of catch-22!

The staff ended the year, as is their custom, with an open house for the neighborhood on December 29. This year they also sent invitations to neighborhood agencies. They were pleased that several of the those agencies' people came, in addition to approximately 200 neighborhood residents. The staff of the Franklin Community Library looks forward to the exciting changes in 1993 when they become part of the new District II, and to continued excellent service to their patrons in the year to come.

-149- FRANKLIN COMMUNITY LIBRARY

Staff Complement 1992

Sally Munger Library Assistant II January 1 - December 31

Joan Fitzpatrick Library Aide III January 1 - December 31

LaNae Sexton Library Aide January 1 - December 31

Michael Ritchie District Library Page I .2 January 1 - December 31

Dennis Hanson Janitorial Engineer January 1 - December 31

-150- FRANKLIN COMMUNITY LIBRARY

Staff Activities 1992

Sally Munger Memberships American Library Association Andersen Community Education Advisory Board - Chair "English as a Second Language" Selection Committee Minneapolis Public Library Staff Association Professional Librarians Union of Minneapolis Unattended Vulnerable Children Policy Advisory Committee Classes, Workshops City of Minneapolis Supervisor's Training, February 5, 19 1991 Best Books for Young Adults, College of St. Catherine, September 22, 29 October 6 Conferences/Meetings/Special Events Stevens Square Community Organization Neighborhood Revitalization Program Gala Kick-off - Co-Chair, January 20 Phillips Neighborhood Revitalization Program Kick-off, Library Booth, March 14 American Library Association Conference, San Francisco, CA, June 26 - 30 Minneapolis Children's Hospital, Focus Group, August 20 Presentations Franklin Learning Center Career Clinic, January 30 Augsburg College, Library Information Booth, February 9 Headstart Health and Employment Fiesta, with Ginger Bush-HO, February 19 Four Winds School, special storytime on quilts, March 19 - 20 Waite House, tour and use of the library, March 31 Parents As Partners, Anderson School, importance of reading, April 16 Girl Scouts, tour and storytime, April 22 Four Winds School, Staff Meeting, September 25 Passage Community, use of the library and special storytime, December 8

Joan Fitzpatrick Presentations Taste of Phillips, Library Booth, August 1

LaNae Sexton Pres en ta tions Taste of Phillips, Library Booth, August 1

-151- NOKOMIS COMMUNITY LIBRARY Annual Report

1992

Since the agency was only open for two days in 1991 after the completion of the public access catalog installation and recarpeting project, it wasn't until 1992 that the public was really able to view the library's new look. One patron said that the first day that Nokomis reopened was "like a day at the fair;" people were so happy to be at their library! The new arrangement of the stacks, which takes advantage of natural lighting from the windows, give the library an open and bright atmosphere. The wider aisles, as required by the Americans With Disabilities Act guidelines, make it easier for patrons to look for materials. Many of the patrons adapted quickly to the public access catalogs and are able to use them without staff assistance.

About fifty people attended the open house on May 11 to celebrate the new look at Nokomis. Refreshments were served by volunteers from the neighborhood and at a brief program remarks were made by Library Directory Susan Goldberg Kent, Library Board Trustee Charlotte Anderson and State Representative Wes Skoglund. The members of the Nokomis Library Task Force were also introduced.

With the widening of the aisles and the installation of the public access catalog some changes were made in the furniture arrangement. Two tables, the cassette rack, a paperback rack and the exhibit case were removed. A book display was placed in front of the charge desk near the new books truck. This has proven to be a better, and more eye catching location than the old arrangement. The chairs and sofas in the public area, the office and the staff room were reupholstered. The cushions for the wire youth chairs in the children's area have not yet been replaced. All five of the new bean bag chairs in the loft were vandalized during the year. Four of the chairs were defaced with black marking pens and one of the chairs had the lining ripped. The staff and public are. anxiously waiting for the bookcases to be built and placed under a section of the loft stairs as planned by the Nokomis Library Task Force. The sidewalk on the 34th Avenue side of the building was replaced and the fencing along the back of the building was extended beyond the neighbor's garage almost to the sidewalk on the 34th Avenue side. A workroom window was cracked by a glass bottle thrown against it. It was quickly replaced. The newly installed fan at the circulation desk was replaced with a smaller model. The staff room refrigerator is out of order and it is expected that it will be repaired early in 1993.

A special project this year was ordering and posting shelf labels to match the official library signage. The handmade signs and tape were removed from the shelves and countertops of the circulation area and replaced with shelf labels made by the Public Relations Office. Shelf labels were also placed on the magazine shelves in the workroom. Another project this year, which was greatly appreciated by the public, was placing title labels on the tope end of all the juvenile and adult cassette tape cases. The tapes at Nokomis are now shelved end-up in the record bins or plastic boxes so the public may easily browse

-152- through the titles. A patron said that he found it very easy to select tapes at Nokomis because of the easy to read labels.

The summer reading program was very successful with over 1300 children registered to be "Library Kids." Over half of the children read the required ten books. The pizza coupon was very popular with all of the children. The agency had 20 "Read Team" volunteers who each put in 10 hours or more to help with summer reading registrations and programs.

There have been a few problem incidents at the agency in addition to the broken window. In January and October, patrons reported to staff that a man had exposed himself outside the 34th Avenue windows and in April a man exposed himself to a patron in the parking lot.

Two staff vacancies, which both occurred in October, had not been filled by December 31. On October 12, Jacquelynne Whitner, Library Aide I .8, was promoted to a Library Aide II .5 position in the Humanities Department. On October 29, Gregory Voigt, Library Page I .5, was promoted to the Walker Community Library Janitorial Worker .5 position.

In spite of the changes and staff vacancies it was a very good year for reference and circulation activities. In 1992 the staff answered 67,446 questions, an increase of 36.5% ! After a slow start during the first part of the year, circulation figures climbed to 205,494. This was an increase of l 1,172 over 1991 figures.

The February issue of the "Longfellow/Nokomis Messenger' newspaper published a photograph of Mary Hanft, Community Librarian, and an interview about the improvements at Nokomis Community Library. The June 3rd issue of the "South Minneapolis Sun" newspaper featured a photograph of Lucy Selander, Library Assistant I, reading stories to some children in the loft. State Representative Wes Skoglund's 1992 legislative report, published in the June "Longfellow/Nokomis Messenger," included a picture of Lucy Selander, a student member of the Nokomis Library Task Force and Representative Skoglund with his two daughters.

After completing a very successful year, the staff at Nokomis hopes to continue their tradition of service to their patrons in 1993. The staff is also looking forward to the exciting changes in the year ahead as they become part of the new District III.

-153- NOKOMIS COMMUNITY LIBRARY

Staff Complement 1992

Mary Hanft Community Librarian January 1 - December 31

Lucy Selander Library Assistant I January 1 - December 31

Patricia Pedersen Library Aide III January 1 - December 31

Mary Booth Library Aide I January 1 - December 31

Jacquelynne Whitner Library Aide I .8 January 1 - October 9

Glen Giefer Library Page I .5 January 1 - December 31

Gregory Voigt Library Page I .5 January 1- October 28

Karen Lundquist Library Aide I, January 1 - December 31 part-time

Lois Hall Library Assistant I, January 1 - December 31 part-time

Marilyn McConnell Library Assistant I, January 1 - December 31 part-time

Kalin Neumann Janitorial Engineer January 1 - December 31

Irene Sobotka Volunteer January 1 - September 30

-154- NOKOMIS COMMUNITY LIBRARY

Staff Activities 1992

Mary Hanft Memberships Morris Park Community School Council MPLIC Income Tax Forms Distribution Committee Classes, Workshops "MPLIC Supervisors Workshop," eight sessions, Central Library, April - June Focus Groups "Minneapolis Public Schools and the Community," Morris Park School, April 6, 13 1991 Best Books for Young Adults, College of St. Catherine, September 22, 29, October 6 1991 Best Books for Children, College of St. Catherine, October 13, 20, 27 Conferences/Meetings/Special Events Children's Literature Conference, College of St. Catherine, October 3

Lucy Selander Memberships American Library Association Minnesota Library Association Minneapolis Public Library Staff Association Friends of the Kerlan Collection Friends of the Minneapolis Public Library South Minneapolis Business and Professional Women's Group Minneapolis Public Schools WISE Resource Volunteers Classes, Workshops 1991 Best Books for Children, College of St. Catherine, September 9, 16, 23 1991 Best Books for Young Adults, College of St. Catherine, September 22, 29, October 6 Conferences/Meetings/Special Events "Middle School/After School Program organizational meeting, May 11 American Library Association Conference, San Francisco, CA, June 26-29 Minnesota Library Association Conference, Brainerd, MN, October 9 Presentations "Mary Hanson's Wishing Well" (Children's Hospital closed circuit television), January, May, September, October

Patricia Pedersen Memberships Co-Chair of the MPLIC U.S. Savings Bond Drive, April 16 - May 18 Classes, Workshops "Motivation and the Telephone," Civil Service Workshop, April 8

-155- Jacquelynne Whitner Memberships Co-Chair of the 1992 MPLIC Charitable Campaign Classes, Workshops "Motivation and the Telephone," Civil Service workshop, April 8 "Help There is an Angry Patron in the Library," MELSA workshop, May 24

Glen Giefer Classes, Workshops "Introduction to WordPerfect 5.1." Civil Service class, April 28-29

Lois Hall Memberships American Library Association Minnesota Library Association Minneapolis Public Library Staff Association Minnesota Community Education Association Classes, Workshops "DataTimes Searching," College of St. Catherine, February "Writing Nonfiction, 11 The Loft, four sessions Winter Quarter "Children's Literature, 11 University of Minnesota, Fall Quarter

Marilyn McConnell Classes, Workshops "Creative Writing," Roosevelt Community Education, February - March

-156- ROOSEVELT COMMUNITY LIBRARY Annual Report

1992

"There'll be some changes made" might well have been Roosevelt's theme song for 1992. The early part of the year saw the installation of new front and rear doors. The attractive new entrance was well received by the patrons. The staff was also happy because it made the building far less cold and drafty during the winter months. Then in November the agency was closed for slightly over three weeks for what was called a "Fall Fix-Up." This involved cutting through the concrete floor for installation of the public access catalogs. The new catalogs were installed making Roosevelt the last library in Minneapolis to be automated for the public. New tile was laid from the entrance and around the circulation desk and plum colored carpeting was installed behind the circulation desk and throughout the rest of the main room and in the staff room. The walls were painted an attractive off-white and the trim was painted a wood tone color to match the agency's natural oak shelves and circulation desk. The woodwork around the old skylight was also highlighted. The painting project began during the fix-up closing and was completed early in 1993. There was also a rearrangement of the main room to comply with the Americans with Disabilities Act. The yardstick was everyone's guide in the placement of furniture. A paperback rack and several tables and chairs were removed, as were various smaller pieces of furniture and equipment. New handicapped­ approved latches were placed on the restrooms. A parking slot was also painted and labeled for the handicapped. Of course the closing did affect the activity statistics for the agency. Circulation fell by 8,913 with a total circulation for the year of 101,597. 45,040 reference questions were answered for the year. This figure was a decrease of only 0.5%.

In the spring the Library Board held a series of five neighborhood meetings on improvement of library service in the area. It had been suggested that Hosmer Community Library and Roosevelts be replaced with a single, larger building with the capability of housing a larger collection. Neither neighborhood responded with much enthusiasm. In November and December staff met with Mary Lawson, Chief of Community Libraries, Gregor Henrikson, District IV Librarian, and architects from Leonard Parker Associates to discuss a feasibility study for improvements to the Roosevelt building. The architects' recommendations will be presented to the Library Board in January or February of 1993.

Normakay Marthinson, Community Librarian, has done some work with the Neighborhood Revitalization Programs in the area. This was in the form of writing letters, calling, delivering materials and attending some of the meetings.

Student unrest and protests, early in the school year, at Roosevelt High School had little effect on the agency. A few patrons were discouraged from coming to the area, but the problem did not last for very long. Ms. Marthinson continued to serve on the Roosevelt Community Education Council and they did notice a dramatic drop in community school registrations.

-157- There are a large number of young children in the agency's service area and work with children remained a large part of the agency's activities. Slightly over half, or 51.08% to be exact, of the agency's circulation was contributed by juvenile materials. Gloria Busch, Library Assistant I, managed a full program of three storytimes a week, reading guidance, school visits, film programs and other special programs, and a busy summer reading program in spite of the fact that she only worked half time at the agency. During the summer the agency had weekly visits from daycare programs from Hiawatha YMCA and Sibley Park. Most of these visits were handled by the regular staff because they came on days when Ms. Busch was not scheduled to work. 859 children signed up to be "Library Kids" for the summer reading program and 688 of them finished reading at least ten books. The juvenile collections were weeded in preparation for the online catalog installation. The juvenile fiction and nonfiction sections were switched, during the closing, for improved allocation of space and better accessibility.

The staff felt that the agency was well supplied during the year with new books and that the hold system continued to keep high demand titles moving quickly into their patrons' eager hands. The staff also felt that the patrons' reference questions have become more sophisticated in addition to the more usual ones on resumes, automobile repair, travel, etc. There was an increasing demand for multicultural materials besides those on American Indians and African American history. With the English as as Second Language materials, purchased through the Library Services and Construction Act monies, the agency was better prepared to serve the needs of the many Southeast Asians living in the area. The agency was added to the community libraries video circuit in 1991, and the videos were well used by the patrons, as were the compact discs and talking books. Space considerations remained a constant at the agency and the staff weeded all of the collections throughout the year.

Staffing at the agency was stable during the year, with the exception of the shelving position. Traci Purifoy, Library Page I .5, started early in January and left at the end of December when she accepted a transfer to a full-time position in the Shelving Department.

1993 will bring another year filled with changes and challenges with Roosevelt remaining part of the newly reconstituted District IV. The Roosevelt staff looks forward to an active and productive year in their newly refurbished and attractive library.

-158- ROOSEVELT COMMUNITY LIBRARY

Staff Com~lement 1992

Normakay Marthinson Community Librarian January 1 - December 31

Gloria Busch Library Assistant I .5 January 1 - December 31

Darlene Nordos Library Aide III January 1 - December 31

Brian Pankow Library Aide I January 1 - December 31

Traci Purifoy Library Page I .5 January 1 - December 25

Nancy Cerisier Janitorial Engineer .5 January 1 - December 31

-159- ROOSEVELT COMMUNITY LIBRARY

Staff Activities 1992

Normakay Marthinson Memberships American Library Association Friends of the Minneapolis Public Library, Homebound Volunteer Minneapolis Public Library Staff Association Roosevelt Community Education Council South Minneapolis Business Women's Group Conferences/Meetings/Special Events American Library Association Conference, San Francisco, CA, June 26 - July 1

Gloria Busch Memberships Minnesota Library Association Classes, Workshops 1991 Best Books for Children, College of St. Catherine, October 13, 20 & 27 Conferences/Meetings/Special Events Minnesota Library Association Conference, Brainerd, MN, October 7-9

Darlene Nordos Memberships AFSCME, Local 99 South Minneapolis Business Women's Group

Brian Pankow Memberships AFSCME, Local 99

-160-