Center for Performing Arts - Ticket Survey
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Center for Performing Arts - Ticket Survey 1. (optional) If you wish to be entered into a drawing for 2 premium main floor tickets to the summer musical Ragtime and 2 drink vouchers please provide your contact information. If not please skip to remain anonymous. Response Response Percent Count First Name 100.0% 47 Last Name 100.0% 47 Email or Phone 100.0% 47 answered question 47 skipped question 28 2. How many shows have you seen at the Center? Response Response Percent Count None 0.0% 0 1 to 2 29.3% 22 3 to 4 21.3% 16 5 to 6 18.7% 14 7 or more 30.7% 23 answered question 75 skipped question 0 1 of 24 3. (The information you provide is anonymous) What is your current household income? Response Response Percent Count $35,000 or Under 10.3% 7 $35,001 - $65,000 20.6% 14 $65,001 - $95,000 33.8% 23 $95,001 or Over 35.3% 24 answered question 68 skipped question 7 4. What is your job status? Response Response Percent Count Full-Time Employment 57.4% 39 Part-Time Employment 5.9% 4 Student 2.9% 2 Home Maker 10.3% 7 Retired 17.6% 12 Currently Unemployed 5.9% 4 answered question 68 skipped question 7 2 of 24 5. What is your preferred method for purchasing tickets? Response Response Percent Count In person 14.9% 10 By phone 19.4% 13 Online 65.7% 44 Through a group organization 0.0% 0 (Church, work, clubs) answered question 67 skipped question 8 6. When do you usually purchase tickets? Response Response Percent Count Day of the show 1.5% 1 The week of the show 13.4% 9 2 – 3 weeks in advance 23.9% 16 When you first hear about a 61.2% 41 show answered question 67 skipped question 8 3 of 24 7. What would make you attend a show? Not Most Rating Response attractive Neutral attractive Average Count to you to you 28.4% 28.4% 34.3% Low ticket prices 1.5% (1) 7.5% (5) 3.87 67 (19) (19) (23) 25.4% 34.3% 34.3% Discounts on tickets prices 1.5% (1) 4.5% (3) 3.96 67 (17) (23) (23) A Parking, Dinner, and Show 17.9% 16.4% 40.3% 17.9% 7.5% (5) 2.81 67 Package for 1 price (12) (11) (27) (12) A meaningful 82.1% 0.0% (0) 0.0% (0) 9.0% (6) 9.0% (6) 4.73 67 performer/performance to “YOU” (55) 17.9% 44.8% 34.3% Time and day of the show 0.0% (0) 3.0% (2) 4.10 67 (12) (30) (23) answered question 67 skipped question 8 8. What types of live-entertainment do you enjoy the most? (Check all that apply) Response Response Percent Count Live Music 80.6% 54 Theater Performances 83.6% 56 Dance Performances 43.3% 29 Stand-Up Comedy 44.8% 30 Family Themed 31.3% 21 Holiday Themed 28.4% 19 answered question 67 skipped question 8 4 of 24 9. Do you take your kids or grandkids to family-friendly shows? Response Response Percent Count Yes 46.3% 31 No 17.9% 12 Not Applicable 35.8% 24 answered question 67 skipped question 8 10. What are the ages of the children or grandchildren you take to family-friendly shows? Response Count 31 answered question 31 skipped question 44 5 of 24 11. Where do you get your live-entertainment news and information? (Check all that apply) Response Response Percent Count Local Town Newspaper 40.3% 27 Chicago Tribune 32.8% 22 Chicago Sun-Times 10.4% 7 Radio 29.9% 20 TV 19.4% 13 The Center’s VIP Email 50.7% 34 Notifications The Center's Website 37.3% 25 (centertickets.net) Mailings from the Center 68.7% 46 Facebook 14.9% 10 Twitter 1.5% 1 Other (please specify) 11.9% 8 answered question 67 skipped question 8 6 of 24 12. What radio stations do you listen to? (Check all that apply) Response Response Percent Count WBBM Newsradio 780 43.3% 29 WDRV The Drive 9.0% 6 WGN AM 720 29.9% 20 WBEZ Chicago Public Radio 17.9% 12 WVLI The Valley 7.5% 5 WTMX The Mix 26.9% 18 WLUP The Loop 13.4% 9 WFMT Chicago’s Fine Arts Station 10.4% 7 Other (please specify) 47.8% 32 answered question 67 skipped question 8 13. Which event/s are you most likely to attend? (Check all that apply) Response Response Percent Count Music concerts 80.6% 54 Comedy acts 31.3% 21 Musical/Theatre/Dance 74.6% 50 answered question 67 skipped question 8 7 of 24 14. Which musical performer/s would you go see? (Check all that apply) Response Response Percent Count Chris Isaac 13.2% 7 Michael McDonald 30.2% 16 Al Jarreau 22.6% 12 Jim Brickman 17.0% 9 Three Mo Tenors 15.1% 8 Michael Jackson Tribute 17.0% 9 Brian McKnight 15.1% 8 None of the above 35.8% 19 answered question 53 skipped question 22 15. Which comical performer/s would you go see? (Check all that apply) Response Response Percent Count Tim Allen 45.3% 24 Jeff Foxworthy 54.7% 29 Ryan Stiles- Whose Live Anyway 30.2% 16 Sinbad 18.9% 10 None of the above 18.9% 10 answered question 53 skipped question 22 8 of 24 16. Which musical/theatre/dance performance/s would you go see? (Check all that apply) Response Response Percent Count Jersey Boys 73.8% 48 Mama Mia 47.7% 31 Shrek 23.1% 15 Peter Pan 30.8% 20 Ailey II Dance 12.3% 8 None of the above 10.8% 7 answered question 65 skipped question 10 17. Would you recommend seeing a show at The Center to a friend? Response Response Percent Count Yes 100.0% 65 No 0.0% 0 Not Applicable 0.0% 0 answered question 65 skipped question 10 18. Why wouldn't you recommend seeing a show at The Center to a friend? Response Count 0 answered question 0 skipped question 75 9 of 24 19. Rate the experience you had at The Center. Very Very Rating Response Neutral Unsatisfied Satisfied Average Count 14.3% 20.6% 60.3% Location 1.6% (1) 3.2% (2) 4.35 63 (9) (13) (38) 14.3% 25.4% 58.7% Accessibility 1.6% (1) 0.0% (0) 4.40 63 (9) (16) (37) 20.6% 66.7% Ticketing services 1.6% (1) 1.6% (1) 9.5% (6) 4.49 63 (13) (42) 50.8% 22.2% 19.0% Concession options 0.0% (0) 7.9% (5) 3.52 63 (32) (14) (12) 17.5% 34.9% 42.9% Staff/usher attention 1.6% (1) 3.2% (2) 4.14 63 (11) (22) (27) 20.6% 71.4% Venue cleanliness 3.2% (2) 0.0% (0) 4.8% (3) 4.57 63 (13) (45) 12.7% 19.0% 66.7% Seating options 1.6% (1) 0.0% (0) 4.49 63 (8) (12) (42) 11.1% 41.3% 27.0% 19.0% Shows offered 1.6% (1) 3.51 63 (7) (26) (17) (12) answered question 63 skipped question 12 20. Have you visited our website, “centertickets.net” in the past 6 months? Response Response Percent Count Yes 61.9% 39 No 38.1% 24 answered question 63 skipped question 12 10 of 24 21. What features did you like about our website, "centertickets.net"? Very Very Rating Response Neutral Unsatisfied Satisfied Average Count 51.3% 43.6% Performance information 0.0% (0) 0.0% (0) 5.1% (2) 4.38 39 (20) (17) 56.4% 35.9% Upcoming shows 0.0% (0) 0.0% (0) 7.7% (3) 4.28 39 (22) (14) 10.3% 43.6% 43.6% Order tickets 2.6% (1) 0.0% (0) 4.26 39 (4) (17) (17) 38.5% 30.8% 30.8% Directions/parking info 0.0% (0) 0.0% (0) 3.92 39 (15) (12) (12) 59.0% 23.1% 10.3% Dining information 2.6% (1) 5.1% (2) 3.33 39 (23) (9) (4) answered question 39 skipped question 36 22. Have you attended one of The Center’s Cabaret Performances? Response Response Percent Count Yes 14.3% 9 No 85.7% 54 answered question 63 skipped question 12 11 of 24 23. Please identify the reason/s you attended the Center’s Cabaret Performances... Response Response Percent Count Interest in the artist and/or program 85.7% 6 Ticket price was just right 42.9% 3 Up-close, seating style 100.0% 7 Food and beverage selection 57.1% 4 before and during the performance Other (please specify) 42.9% 3 answered question 7 skipped question 68 24. Please identify the reason/s you did not attended the Center’s Cabaret Performances... Response Response Percent Count Not aware of performances 27.8% 15 Ticket prices were too expensive 9.3% 5 Did not recognize the featured artist 20.4% 11 Not interested in this type of 50.0% 27 performance/s Other (please specify) 13.0% 7 answered question 54 skipped question 21 12 of 24 25. Is there something we are missing that is important to you? If so please let us know. We want to provide the Chicago Southland Community with the best entertainment available! Response Count 21 answered question 21 skipped question 54 13 of 24 Page 1, Q1. (optional) If you wish to be entered into a drawing for 2 premium main floor tickets to the summer musical Ragtime and 2 drink vouchers please provide your contact information.