2015/16 Care Services Directory

> Home support > Specialist care > Care homes > Useful contacts

The independent guide to choosing and paying for care

in association with www.carechoices.co.uk AAshwoodshwood Healthcare Ashwood Healthcare FolkestoneFolkestone Dedicated to Quality Care

At Ashwood Healthcare we are committed to providing quality care where we enable our residents to feel valued and loved with all the dignity they deserve, within a homely environment.

Members of KCC Preferred Provider

The Grange Care Homeme The Grange and Cumbria House Care Homes provide quality services and individual care to make our residents feel as much at home as possible. We offer modern standards of care and comforts whilst still preserving a very traditional and homely atmosphere.

Cumbria House Care Home “We are sure that your stay at Our Homes will be a happy one”

Come and Visit Us or TeleTelephonepho for a Brochure

The Grange Care Home Cumbria House Care Homee Tel: 01303 252 394 Tel: 01303 254 0199 22 Cornwallis Avenue 84–86 Shorncliffe Road,, , Kent CT19 5JB Folkestone, Kent CT20 2PGG [email protected] [email protected] www.ashwoodhealthcare.co.uk Design by www.mezzanineone.co.uk Contents

Introduction 5 How to use this Directory

Care and support is changing for the better 10 A message from Kent County Council

Kent Independent Care Association 10 Helping to shape health and social care

Where do I start? 11 First steps and assessment

Helping you stay independent 13 Local services, information and support

Making life easier in your home 16 Solutions, equipment and aids to help

Services for carers 20 Paying for residential care 57 Assessment, benefits and guidance Understanding the system

Care in your own home 23 Important information 60 How it can help Further help and information

Living with dementia at home 24 Residential care providers 64 Family support, respite and services Comprehensive listings by region

Paying for care in your home 29 Useful contacts 125 Understanding your options Index 129 Home care providers 31 A comprehensive list of local agencies Essential checklists Housing with care 46 Home care 27 The different models available Care homes 52 Residential dementia care 56 Specialist services 47

Disability care, end of life care and advocacy To obtain extra copies of this Directory, free of charge, call Care Choices on 01223 207770. Care homes 51 Types of homes and activities explained All the listings in this publication of care homes, care homes with nursing and home care providers are supplied by the Care Dementia in care homes 54 Quality Commission (CQC) and Care Choices Ltd cannot be held Best practice care and support liable for any errors or omissions.

This Directory is available electronically at www.carechoices.co.uk where there Alternative formats is a Browsealoud option for those requiring the information in spoken word.

Visit www.carechoices.co.uk for further assistance with your search for care 3 UPTON HOUSE DEMENTIA - ALZHEIMER’s - EMI CARE

Upton House is a large Georgian house set in secure gardens and grounds on the outskirts of Sandwich in the pretty village of Worth.

The reputation that Upton enjoys is a reflection on the dedication, ability and professionalism of our well motivated and highly trained staff.

• Established and run by the same family for over 30 years

• Spacious accommodation for only 20 people with dementia

• Music therapy, art sessions, gardening, reminiscence and Poets Corner are some of the activities available

For further information or advice please contact Chris Stewart or Kim Phillips

Tel: 01304 612365 Mobile: 07710 805555 Email: [email protected] Web: www.upton-house.co.uk Upton House, Worth, Sandwich, Kent CT14 0BA Introduction

Support or care to remain living in your own home may suit your circumstances. What you can do to make life easier at home, what is available and how you can access it are explained on pages 16 to 20. A list of local home care providers begins on page 31.

Useful checklists featuring questions to ask providers are included too. The home care checklist is on page 27, another addressing care homes is on page 52 while one covering residential dementia care is on page 56.

Welcome to the first edition of the independent Comprehensive lists of care homes and care Kent Care Services Directory, which contains homes with nursing in Kent start on page 64. information for adults looking for care or support within the county. Important information about care decisions, including finding care in another county, making Staying as independent as possible is important a comment or complaint about a service and to everybody. This Directory contains information how solicitors can help you starts on page 60. about the care and support services available to UPTON HOUSE enable you to do this when remaining at home, DEMENTIA - ALZHEIMER’s - EMI CARE moving into housing with care when you need to, As Publisher of this Directory, Care Choices’ or within a care home or care home with nursing website: www.carechoices.co.uk allows environment. you to search by postcode or region for care homes, care homes with nursing and home Upton House is a large Georgian house set in secure gardens and Your first step to accessing services is to arrange care providers that meet your requirements grounds on the outskirts of Sandwich in the pretty village of Worth. an assessment with Kent County Council across the country. Your search can then be to establish your specific needs. This is an saved and emailed to others. opportunity to talk about your situation and care The reputation that Upton enjoys is a reflection on the dedication, ability and professionalism of our needs. It is discussed on page 11. You can also view an electronic version of this well motivated and highly trained staff. Directory on the site and have it read to you With your permission, the assessment may also by using the ‘Browsealoud’ function. Further consider your financial situation. The care and • Established and run by the same help and information from this Directory’s financial assessments will lead to determining free helpline can be accessed by calling family for over 30 years your specific needs and whether you are eligible 0800 389 2077. for any financial contribution from the Council • Spacious accommodation for only 20 towards the cost of your care and support. Whatever your care needs, this Directory, our people with dementia helpline and website will be able to point you If eligible for a financial contribution, you may be in the best direction, however you would like • Music therapy, art sessions, gardening, offered a direct payment, which gives you more care information presented. freedom to decide how your support is provided, reminiscence and Poets Corner are by whom and when. Often called personalisation, some of the activities available this model of social care puts you at the centre of the process and is discussed on page 11.

For further information or advice please contact Chris Stewart or Kim Phillips Alternatively, your financial circumstances may mean you are classed as a ‘self-funder’, with the Tel: 01304 612365 Mobile: 07710 805555 means to pay for your care. This is discussed on Email: [email protected] Web: www.upton-house.co.uk page 29 for those paying for care at home and 57 for those paying for residential care. Upton House, Worth, Sandwich, Kent CT14 0BA Visit www.carechoices.co.uk for further assistance with your search for care 5 Romford Road Pembury HAZELDENE HOUSE Tunbridge Wells Nursing Home & Care Suites Kent TN2 4AY Relationship Centred Care™

A development of care suites providing full personal care and nursing

Family owned by Ernie and Dr Karen Graham (a practising GP)

• Choice of Social Groups • Social Programme There are separate units for physical As part of our Relationship Centred Care frailty and dementia so that people ethos, we work with residents and their can live together in socially compatible families to document their life stories. groups. This forms the base for a tailored programme of activities and social • Staffing interaction with families and friends. All staff are direct employees and have specialist care training, thus ensuring • Specialist Equipment continuity of care and facilitating a Alternating pressure mattresses, “family” atmosphere. profiling beds, disabled baths, manual handling aids, etc.

Please visit our website or contact us for more information

Website: www.hazeldenehouse.com Tel: 01892 826500 Fax: 01892 825298 Email: [email protected] Romford Road Pembury HAZELDENE HOUSE Tunbridge Wells Nursing Home & Care Suites Kent TN2 4AY

Relationship Centred Care™ THE NEW CARE ACT The new Care Act came into effect in April 2015 and represents the biggest change to adult social care in over 60 years. It creates a single law for adult care and support which is aimed at making positive changes to the way care and support is provided for adults and carers.

Under the Care Act, local authorities will take on new functions. This is to make sure that people who live in their areas:

• receive services that prevent their care needs from becoming more serious, or delay the impact of their needs;

• can get the information and advice they need to make good decisions about care and support;

• have a range of providers offering a choice of high quality, appropriate services. people receive services that prevent their care needs from becoming more serious, or delay For the first time, carers are recognised in law the impact of their needs. It also means that in the same way as those they care for, and people can get the information and advice A development of care suites the Act gives local authorities a responsibility they need to make good decisions about care to assess a carer’s needs for support, where and support. the carer appears to have such needs. People providing full personal care and nursing paying for their own care have the right to an The Act also introduces a number of assessment as well. Anyone at risk of abuse significant changes to how care is charged, is even better protected as the Care Act puts who has to contribute, and a cap on how Family owned by Ernie and Dr Karen Graham (a practising GP) Adult Safeguarding Boards on a statutory much people will have to pay towards their footing. care, however these don’t come into effect • Choice of Social Groups • Social Programme until April 2016. The Care Act means that a range of providers There are separate units for physical As part of our Relationship Centred Care offering a selection of good quality services The website www.gov.uk has useful frailty and dementia so that people ethos, we work with residents and their give you more control and help you to make factsheets explaining the changes, type in can live together in socially compatible families to document their life stories. more personalised choices over your care and ‘Care Act’ for further information. For more groups. This forms the base for a tailored support, resulting in even better support that information on the Care Act, see Kent County programme of activities and social works for you. It is designed to ensure that Council’s message on page 10. • Staffing interaction with families and friends. All staff are direct employees and have specialist care training, thus ensuring • Specialist Equipment continuity of care and facilitating a Alternating pressure mattresses, ADULT SOCIAL SERVICES AND HEALTH “family” atmosphere. profiling beds, disabled baths, manual Kent County Council, County Hall, handling aids, etc. ME14 1XQ Tel: 03000 416161 Please visit our website or contact us for more information Text relay: 18001 03000 416161 Email: [email protected] Website: www.hazeldenehouse.com Tel: 01892 826500 Fax: 01892 825298 Email: [email protected] Visit www.carechoices.co.uk for further assistance with your search for care 7 “Passionate about the care we provide...” Our homes can be found throughout the UK. Each home is unique with its own character. We deliver high quality care for those needing Nursing, Dementia and Residential Care both short and long term.

Alpine Loose Court

ALPINE RESIDENTIAL CARE HOME LOOSE COURT CARE HOME Telephone: 01732 455 537 Telephone: 01622 747 406 Fax: 01732 455 537 Fax: 01622 749 948 Email: manager.alpine@regalcarehomes Email: [email protected]

ASHCROFT HOUSE NURSING HOME THE HOLLIES CARE HOME Telephone: 01843 296 626 Telephone: 01892 535 346 Fax: 01843 571 551 Fax: 01892 537 543 Email: [email protected] Email: [email protected]

The Hollies

Our homes are located nationally.

For more info please... Call: 0208 668 1500 Email: [email protected] Web: www.regalcarehomes.com “Our Ethos...we embrace living” Each home is unique with its own individual character where high quality care is delivered and the promotion of dignity is a priority.

Beacon Hill Lodge Hydrotherapy Pool Chesterfield House

RESIDENTIAL NURSING

ALEXANDER HOUSE (Residential and Dementia) BEACON HILL LODGE (Nursing, Residential and Dementia) Tel: 01304 212947 • Email: [email protected] Tel: 01227 375536 • Email: [email protected]

CARLETON LODGE (Residential and Dementia) HOUSE (Nursing, Residential and Dementia) Tel: 01304 366447 • Email: [email protected] Tel: 01227 792281 • Email: [email protected]

CARLETON MEAD (Residential and Dementia) HYDROTHERAPY POOL/ AND DAY CENTRE Tel: 01304 374928 • Email: [email protected] (Residential and Dementia) Tel: 01227 458011 • Email: [email protected]

DALE LODGE (Residential and Dementia) HARBLEDOWN LODGE (Nursing, Residential and Dementia) Tel: 01474 834877 • Email: [email protected] Tel: 01227 458116 • Email: [email protected]

DALE MOUNT (Residential and Dementia) HAYDON MAYER (Nursing, Residential and Dementia) Tel: 01474 832461 • Email: [email protected] Tel: 01227 374962 • Email: [email protected]

EASTFIELD CARE HOME (Residential and Dementia) NURSING HOME(Nursing, Residential and Dementia) Tel: 01622 755153 • Email: [email protected] Tel: 01227 265443 • Email: [email protected]

Harbledown Lodge

Our homes in Kent and Sussex have Coastal and Woodland views. Why not pay a visit to one of our care homes... For more info please... Call: 0845 873 1234 Email: [email protected] Web: www.njch.co.uk Care and support is changing for the better

Care and support is the help some adults need • protection from unlimited care costs (a cap on to live as well as possible with any illness or care cost from April 2016). disability they may have. It can include help with things like: These changes, brought in from 1st April 2015 through the Government’s Care Act, will mean a • washing; wider range of good quality services giving you • dressing; more control. They will also help you to make • eating; more personalised choices, resulting in even • getting out and about; and better care and support that works for you. • keeping in touch with friends or family. The changes are designed to help local authorities, You could benefit from the changes if you: like Kent County Council, continue to make sure that people receive services that prevent or delay • receive care and support; their care needs from becoming more serious. • support someone as a carer; or • are planning for future care and support. Kent County Council provides information and advice to help you make decisions about care The main changes to care and support are: and support that work best for you. The council is • a national level of care and support needs also working to make sure you across all councils; have a range of high quality care providers to choose from • councils having to work together to make sure across the county. you don’t have a gap in your care if you move to another area in ; • more help for carers; For more information on care and support visit Kent County Council’s website: • deferred payment agreements extended to all www.kent.gov.uk/careandsupport or of England (so it’s much less likely that you the Government’s website: www.gov.uk/ would have to sell your home in your lifetime careandsupport to pay for your care); and

Kent Independent Care Association

It is with pleasure that our Alliance is able to delivering services and support to all people who introduce this Kent Care Directory and the care require assistance across the Adult Social Care services of Kent Independent Care Association sector. (KICA) members to those people looking for quality, reliable and safe support within our Sharing information and offering guidance we County. ensure all KICA members are up to date with essential information regarding mandatory and Working together in a collaborative and specialist training, regulatory changes, good integrated way, KICA members offer people who practice, leadership and workforce development require their support, a full range of tailored and support. We lobby and challenge on behalf of responsive solutions for all. our members to ensure they have the ability to provide the right support at the right time to the The Kent Integrated Care Alliance or KICA, right people. represent its members from care home, community care and voluntary sector providers, One of the main success factors to what makes

10 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care an excellent experience for people using services Ann Taylor is that the service is managed well. Leadership Chair and management peer support is one of the main focus points of our alliance and allows us to Suite 5 Ashford House, share experiences and develop positively in our Beaufort Court, Sir Thomas Langley Road, field of expertise. City Estate, Rochester, Kent ME2 4FA We do hope you find the Directory and the providers of care services within it of value, when Tel: 01634 291073 choosing the solutions to your health and social Email: [email protected] care requirements. Web: www.kica.care

Where do I start?

The way councils provide services to eligible adults to pay towards meeting your care and support and their carers is called personalisation. This term needs and how much, if any, the council may is used to describe a number of ways in which contribute. eligible adults can receive public services and social care that starts with them and their needs If eligible for financial support towards the cost as opposed to making them fit a specific service. of your care and support from the council you can choose to have a direct payment. Having a You can request an assessment of your needs direct payment gives you choice and control over and finances by the council who will also how you organise, buy and manage your care involve and consider the needs of anyone who and support and must be used to buy services cares for you. Carers are also entitled to their that you are assessed as needing. There may own assessment. For more information on be a number of ways in which the money can assessments, see below. If you are assessed as be managed however in Kent, it can be paid to being eligible for support from the council you you via a Kent Card. This chip and pin VISA card may be allocated a personal budget – this may works like a debit card. Otherwise, you can open be an estimated personal budget initially. a bank account just for your direct payments for the money to be paid into. The term personal budget describes the amount of money the council assesses it will cost to For more information contact the Direct buy the care to meet your eligible needs. You Payment Support Team on 03000 413600 will need to draft a support plan explaining the or visit www.kentdp.co.uk support you need and how it will be provided. Support planning encourages you to think The key to accessing all this begins with an about your needs and how best they will be assessment of your care needs and your financial met and must be agreed by both you and the circumstances by Kent County Council to see if council. The council may be able to assist you you are eligible. with your support planning too; ask them if this is an option. Once the support plan is agreed, Your assessment the council will let you know how much the care and support services will actually cost. This may You have a legal right to an assessment of your differ from the estimated personal budget. The care needs to determine whether you have needs council will also undertake an assessment of for care and support. Councils are statutorily your finances to understand how much you need obliged to provide this to you if you appear

Visit www.carechoices.co.uk for further assistance with your search for care 11 to need care and support regardless of your they will work with you, your family or carer to finances or whether your needs will be eligible for develop a suitable support plan. Services may local authority support. The assessment (which is be required from adult social care or the NHS, or free) will be carried out by a trained assessor and private organisations and the team will work to will consider your needs and how they impact either restart any existing services you may have on your well-being plus the outcomes you want had or help to arrange the appropriate services to achieve. For example, this can include any to aid your timely discharge. assistance you may need with daily living tasks like getting dressed, whether you are lonely and If you come out of hospital and need more your other circumstances including whether support whilst you recover, you may be eligible someone supports you. for a period of enablement or intermediate care (see below for more information). Some people Once the assessor has a good idea of your needs may be discharged without any support needs and goals the council will consider whether you or just a little help from family or friends until are eligible for support. There is a new national they’re back on their feet. eligibility framework, introduced as part of the Care Act. This gives a clear understanding of Enablement which needs are eligible to be met by the council. Enablement is an intensive short-term service For more information on the assessment process that helps people regain skills and confidence, and eligible needs visit www.gov.uk and search for example, after a fall or hospital stay. You will for Care Act. To arrange an assessment, contact need to have an assessment of your care needs Kent County Council on 03000 416161. to decide if you are eligible for enablement. If you are eligible an enablement worker will Once Kent County Council has an understanding support you for a limited period. of the care and support you may need and how much it is likely to cost, with your permission Enablement usually helps people to learn or re- they’ll also undertake a financial assessment learn daily living skills. Enablement is not about to determine how much you may have to pay doing things for you, it’s about giving you the for services to meet your needs. If you are skills and confidence to do things for yourself. It not eligible for services or financial support can also mean that you do not start to depend from the council, they can advise you of other on support that could cost you money. For organisations who may be able to help meet example, an enablement worker could help you your needs. regain your confidence following a fall, or provide support that enables you to prepare a meal if Information on paying for care can be found on there has been a change in circumstances that page 29 if you are receiving home care and page means you need to cook. Through enablement 57 if you are moving into a care home. they may also identify pieces of equipment that could support you to regain or maintain your Assessments from hospital independence for as long as you can. If you have been admitted to hospital and either Intermediate care you, your family, your carers or the ward staff think you need care or support on discharge This aims to give recovery and rehabilitation they may, with your agreement, refer you for an support to help older people regain their assessment. The assessment team can be made independence when they come out of hospital up of many different professionals. or, just as importantly, prevent them going unnecessarily into hospital. The assessment will consider your needs and those of any carer who may support you. If it is Intermediate care can be provided in your decided that you have care or support needs, own home or in a care home, depending on

12 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care the local policy and your specific needs. It is Continuing Healthcare is free and will cover your a multi-professional team which may include healthcare and personal care needs. If eligible, nurses, care managers, occupational therapists it can be delivered in your own home or in a care and physiotherapists. This combined resource home. helps older people to regain their independence and feel confident in their ability to manage Personal health budgets for themselves with any necessary additional support. A personal health budget is an amount of money to support a person’s identified health and NHS Continuing Healthcare well-being needs, planned and agreed between the person and their local NHS team. The aim NHS Continuing Healthcare, also known as NHS is to enable people with long-term conditions Continuing Care, is a package of care arranged and disabilities to have greater choice, flexibility and funded solely by the NHS. It is for people and control over the healthcare and support who are not in hospital but who have complex, they receive. The budgets are already available ongoing healthcare needs. for people who are eligible for NHS Continuing Healthcare. Eligibility is based on having a ‘primary health need’ which means that your main, or primary, The NHS Choices website can be a good source need for care must be health-related. To find of general information on these subjects, visit out if you are eligible you will need to have an www.nhs.uk initial assessment with a health or social care professional.

As with the assessments mentioned above, you will be fully involved in the process. The initial assessment will then decide if you need to be referred for a full assessment. If, after a full assessment, you are assessed as eligible, NHS

Helping you stay independent

Services developed in partnership services; with the voluntary sector • support schemes to help people being discharged from hospital; In Kent there are a number of voluntary and community organisations that offer preventative • support for carers; care services. These are a vital form of support • short breaks; for many thousands of vulnerable people across • advocacy, information and advice; and the county and help to maintain independence, social inclusion, and delay or avoid the need for • handyperson schemes. more statutory interventions. Day care centres Examples include: People can feel lonely or isolated without an • day services, lunch clubs and social groups; opportunity to fill their days with meaningful • befriending, visiting and telephone contact activities. Research has shown that one way to

Visit www.carechoices.co.uk for further assistance with your search for care 13 alleviate loneliness and promote well-being and Oakhouse Foods independence is to provide regular social contact Tel: 0845 643 2009 and a focus for activities. Web: www.oakhousefoods.co.uk

Day care centres give people the chance to have Royal Voluntary Service a change to their routine, meet new people, take Tel: 0845 608 0122 up an activity or receive specialist services such Web: www.royalvoluntaryservice.org.uk as chiropody or hairdressing. There is a wide variety around the county, catering for older Wiltshire Farm Foods people, people with mental health conditions, Tel: 0800 773 773 learning disabilities and dementia. Centres can Web: www.wiltshirefarmfoods.com be as important for carers as those attending as they allow for a regular break from caring. Adapting your home Attendance may be free or it may be chargeable. Any transport and meals, if available, must To enable you to remain in your own home for as usually be paid for. long as you would like ensuring that your home is safe, secure and warm is the starting point. Some To find out more about what is available locally, forward planning to ensure that the garden visit the Kent County Council website www.kent. doesn’t become a burden is sensible. If you are gov.uk and type ‘day centres’ into the search box. not planning to move, think about adaptations that would make life easier now and later on.

Meals on Wheels Of course, these things can be daunting, Meals on Wheels describes the delivery of especially if it’s a case of having to bring in ready meals to your home. There are services someone to do jobs you used to happily take on that provide delivery of frozen meals, or yourself. But there are reliable tradespeople to be freshly-cooked hot meals. Frozen meals can be found – ask around. If you are eligible for council delivered in bulk and kept in your freezer until support, following an assessment, they may be required, though hot meals are for immediate able to help with minor adaptations. However consumption. If you have been assessed by the if your home needs a lot of work, you may be council and are eligible for support your case able to apply for a Disabled Facilities Grant. For manager will discuss options with you and work more information on these visit www.gov.uk/ out how much you may have to pay. disabled-facilities-grants

National and local commercial organisations There are also not-for-profit organisations known can provide meals delivered to your door at a as Home Improvement Agencies that can charge. If you are not eligible for support from tackle, or help you tackle, most kinds of home the council you can contact companies directly. A maintenance, repairs and adaptations. number of commercial companies and charitable organisations provide this service throughout Home Improvement Agencies (HIAs) Kent. Your local Age UK (contact details on page 125) may have a meals delivery service. HIAs are local organisations funded and supported by local and central government. They apetito Hot Meal Service, Kent pride themselves in working professionally and Tel: 0808 159 6136 sensitively with older and disabled homeowners, Web: www.mealsonwheels.info providing advice, support and assistance to help them repair, improve, maintain or adapt their Home Cooked by Hannah home to meet their changing needs. Tel: 01304 830806 Web: www.homecookedbyhannah.co.uk Most HIAs provide three main services:

14 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care • Information and advice on repairs or Other sources of information adaptations you may be considering. This usually entails a visit to your home, and is The Disabled Living Foundation (DLF) often free. This is a national charity providing impartial advice, information and training on independent living. • A ‘handyperson service’ for small jobs and repairs. Typically the HIA will employ its own Simple electronic aids can be borrowed from them handypersons, and charge you an hourly rate for free for up to two weeks including: gadgets for their services. which remind you of things you need to do; safety alarms and sensors; magnifiers and telephones • A ‘home adaptations service’ for more major with big buttons. A small deposit is required. works. The HIA will work with you to specify the adaptations needed, and they will DLF factsheets provide general advice on topics normally offer to get estimates from one or such as features to look for when choosing from more of their regular contractors. Subject to a wide range of items of daily living equipment. your acceptance, the HIA will then offer to These can be viewed and downloaded from manage the works contract for you for an www.dlf.org.uk agreed fee. Helpline: 0300 999 0004 HIAs may also be helpful if you are not sure you can afford the home repairs or adaptations you AskSARA need. They can advise on your eligibility for any Part of the Disabled Living Foundation, AskSARA grants and, if necessary, put you in touch with an is an easy to use, award-winning online self-help Independent Financial Adviser. guide that is particularly useful if you are not sure what practical items might help you. For further information and contact details about local HIAs, visit www.housingcare.org Web: http://asksara.dlf.org.uk WHAT ARE THE CARE OPTIONS? HOW WILL I KNOW WHICH TO CHOOSE? WHAT IF MUM DOESN’T AGREE? WHAT ARE THE CARE OPTIONS? HOWVISIT THEWILL NEW I KNOW CARE SELECT WHICH WEBSITE TO CHOOSE? WWW.CARESELECT.CO.UK WHAT IF MUM DOESN’T AGREE?

VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK

CALL CARE SELECT FOR MORE INFORMATION: 0800 389 2077

CALL CARE SELECT FOR MORE INFORMATION: Visit0800 www.carechoices.co.uk 389 2077 for further assistance with your search for care 15 Making life easier in your home

In the living room

Plug with handle

Easi-reach

B YRON

Chair raisers

WHAT IS DIFFICULT FOR YOU? SIMPLE SOLUTIONS COMPLEX SOLUTIONS

GETTING IN AND OUT • Block of foam in chair base • Buy an electric riser chair OF CHAIRS • Buy ready-made chair raisers if your Standing up from sitting is difficult chair is too low • Buy a new chair – get professional help to make sure the height is right • Take regular, gentle exercise

OPENING AND CLOSING • Move any furniture out of the way • Remove the window opener WINDOWS • Install/purchase a fan • Install environmental controls or Can’t reach the windows • Purchase a gadget to open/close window air-conditioning Not secure to leave windows open • Install new windows

CONTROLLING THE HEATING • Change the switches • Move the heating controls Can’t reach the controls for the fire • Fit a timer switch • Install new or additional heating system or heating • Purchase a standalone heater

SWITCHING LIGHTS ON AND OFF • Install a light switch toggle • Move the light switches Can’t reach the switch • Purchase a socket extension • Replace the light switches The switch is difficult to use • Purchase handi-plugs • Install environmental controls

KEEPING WARM • Replace the fire with a heater • Get a grant to insulate your house Insulating your home • Apply for the winter fuel payment • Change to a cheaper heating system Affording the fuel • Use a trolley to safely transport the fuel • Change to an easier-to-use heating system Carrying the fuel

WATCHING TV • Use subtitles • Request an assessment for a hearing aid Hearing the sound of the TV • Purchase wireless headphones • Install a room loop

16 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care In the bedroom

Easy grip scissors

Pillow raisers

M T W T F S S

Bed raisers Pill dispenser

WHAT IS DIFFICULT FOR YOU? SIMPLE SOLUTIONS COMPLEX SOLUTIONS

GETTING IN AND OUT OF BED • Learn new techniques for moving safely • Use a transfer board Standing up from sitting on the bed • Purchase a leg lifter • Install a hospital bed • Raise the bed • Buy an electric adjustable bed • Fit grab rails • Use a mobile hoist or a ceiling track hoist

SITTING UP IN BED, TURNING • Change bedding • Buy a bed cradle/bed ladder OR ROLLING OVER • Learn new techniques for moving safely • Use a bed lever Bed is too soft • Purchase a pillow raiser • Buy a specialised mattress Bedding is too heavy • Change the mattress • Install a drop-down rail Nothing to lean on • Install an over-bed pole

KEEPING WARM IN BED • Buy a heavier duvet Checking the safety of your electric • Buy thermal clothing blanket • Contact an electrician about any electrical blanket safety concerns

GETTING DRESSED • Learn new techniques for dressing • Consider home support Difficult to reach all of your body • Buy simple gadgets: long-handled shoe horn; elastic shoe laces; dressing stick; button hook; stocking aids • Contact n (see key below) regarding an assessment of needs

CUTTING YOUR NAILS • Buy easy grip scissors • See a podiatrist Can’t reach your feet Hard to hold scissors

TAKING YOUR TABLETS • Ask your pharmacist for an easy to • Get a pill dispenser with days and times on Opening bottles open bottle • Get an automatic pill dispenser Remembering to take tablets • Keep a note when you have taken a tablet • Ask someone to prompt you

READING THE TIME • Buy a clock with larger numbers • Buy a clock that ‘speaks’ Seeing the clock to tell the time n Adult Social Services and Health: 03000 416161

Visit www.carechoices.co.uk for further assistance with your search for care 17 In the kitchen

Teapot tipper Large handled cutlery

5

Pan handle holder Liquid level indicator

Perching stool Chopping board with spikes

WHAT IS DIFFICULT FOR YOU? SIMPLE SOLUTIONS COMPLEX SOLUTIONS

REACHING CUPBOARDS • Re-arrange things in cupboards/on • Alter the spring in the door closers Cupboards are too high or low surfaces • Lower or raise the cupboards Cupboards are too deep • Buy an Easi-Reacher or Handi-Reacher Cupboard doors are too heavy

USING TAPS AND SWITCHES • Fit tap turners • Change switches Taps or switches are too awkward • Purchase Handi-Plugs • Raise or reposition taps Can’t reach taps or switches • Fit lever taps or new taps • Alter the kitchen

CUTTING, CHOPPING, • Sit at a table • Use a food processor PREPARING AND COOKING FOOD • Consider kitchen gadgets including: • Purchase a perching/high stool Work surface too high or low knife with a thick handle; chopping • Buy a trolley Hard to grip packets or jars board with spikes; pan handle holder; • Change the height of the work surface Hard to grip a knife teapot tipper; lid gripper • Make space under the work surface for Pans or kettles are too heavy to lift your knees when sitting

MOVING AROUND THE KITCHEN • Re-organise the furniture • Review mobility equipment used Not enough space • Adapt the kitchen • Consider the suitability of the kitchen

EATING AND DRINKING • Use large handled cutlery • Buy a trolley Cutlery is hard to grip • Use a non-slip mat • Consider home support for meal times Food/plate keeps slipping • Use a lightweight insulated cup Can’t carry food to table • Use a cup with two handles Can’t lift cup • Contact n (see key below) regarding an assessment of needs

LAUNDRY AND IRONING • Install a wall-fixed ironing board • Raise/lower the washing machine Washing machine is too high or too low • Change the washing machine or iron Putting up ironing board n Adult Social Services and Health: 03000 416161

18 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care In the bathroom

Grab rail Shower board

5

Tap turners Toilet seat and support frame

Long-handled sponges Raised toilet seat

WHAT IS DIFFICULT FOR YOU? SIMPLE SOLUTIONS COMPLEX SOLUTIONS

WASHING HANDS, FACE AND BODY • Install tap turners • Install lever taps or new taps Turning the taps • Purchase a long-handled sponge • Purchase a stool Standing at the basin • Purchase a flannel strap • Raise or lower basin Basin is too low or too high • Contact n (see key below) regarding an • Consider home support Can’t reach all parts of the body assessment of needs

HAVING A BATH • Have a strip wash • Install lever taps or new taps Turning the taps • Purchase a non-slip mat for the bath • Install a bath lift Stepping into the bath • Install tap turners • Use a mobile hoist Risk of slipping in the bath • Buy a long-handled sponge • Use a ceiling track hoist Getting up out of the bath • Use a half-step • Replace the bath with a shower Washing your back • Install grab rails • Convert the bathroom to a wet room • Use a bath board or bath seat • Consider home support

DRYING YOURSELF • Heat the bathroom safely • Change the floor covering Floor is slippery • Use a non-slip mat • Purchase a hot air body dryer Room is too cold • Purchase a towelling gown Difficulty in drying your body

USING THE TOILET • Install a raised toilet seat • Review mobility equipment used Toilet is too high or too low • Use a combined toilet seat and • Adaptation to bathroom Difficult to clean yourself support frame • Consider home support Flush lever is awkward • Install a flush lever extension Toilet is hard to get to • Contact n (see key below) for a needs assessment

CLEANING TEETH • Purchase a toothbrush gripper Gripping the toothbrush • Purchase an electric toothbrush Standing at the basin • Use a stool

HAVING A SHOWER • Have a strip wash • Use a shower board Difficult to stand for long shower • Use non-slip mats • Use a shower chair or stool Shower too high • Purchase a half-step • Replace shower controls Shower controls are awkward • Contact n (see key below) for a needs • Consider home support Shower is slippery assessment n Adult Social Services and Health: 03000 416161

Visit www.carechoices.co.uk for further assistance with your search for care 19 Telecare can help restore confidence to people who feel vulnerable in their own homes for a variety of reasons – that could be because of living alone, frailty or the need to summon help in an emergency. It could also be as a short-term measure during a period of convalescence or for on-going peace of mind. You can nominate a relative, carer, neighbour or friend to be a responder. As a responder they need to be able to get to the location of the alarm if the response centre contacts them. They must be able to take Telecare appropriate action and live within a reasonable distance. Telecare or assistive technology, is equipment that can detect falls, inactivity, smoke, flooding, You can buy telecare and assistive technology gas or extreme temperatures in the home. from private companies and organisations or, if Sensors, which are placed in the home, are you’re eligible through an assessment (see page triggered, and an alert is received either by 11), Kent County Council may be able to provide trained operators at a 24-hour call centre, or them for you. directly by a relative or carer. Telecare can allow users to remain independent and relatives and Useful websites carers are reassured that should an incident www.asksara.dlf.org.uk occur someone can be alerted. Some devices can www.livingmadeeasy.org.uk also help monitor particular health conditions www.telecare.org.uk and reduce the need for hospital admission.

Services for carers

Who is a carer? • has a drug or alcohol misuse issue.

You are a carer if you regularly look after, help You may be helping them with: or support someone who wouldn’t be able to • personal care, such as washing and dressing; manage everyday life without your help. You don’t have to be living with the person, and the help • going to the toilet, or dealing with you give doesn’t have to be physical. You may be incontinence; caring for a partner, another relative, a friend or a • eating or feeding, and taking medicines; neighbour. For example, it may be someone who: • getting about at home or outside; • is an older person (over 60); • practical help at home, keeping them • is living with dementia; company; or • has a physical disability, learning disability, or • emotional support or communicating. a mental health condition; • has sight, hearing or communication Having a carer’s assessment difficulties; If you provide regular unpaid support to • has a long-term health condition; or someone who could not manage without your

20 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care support, under the Care Act you have the same cared for will confirm whether they need to pay rights to an assessment as the person you care towards the cost of this service. for. This applies where you appear to have your own support needs, even if the person you Benefits support doesn’t want services or an assessment of their own needs. Explore whether you are entitled to Carer’s Allowance - currently £62.10 per week but this This assessment, called a carer’s assessment, gives may change after April 2016. you the chance to explain what you need as a carer and to find out what support might be available to You may also qualify for Carer’s Premium or help you. The carer’s assessment explores whether Carer’s Credit depending on your eligibility. The you have eligible needs in your own right. Government website www.gov.uk has more information on benefits including carer benefits. The local authority or a partner carers’ Alternatively, contact a local carer organisation organisation will assess whether you have needs who may be able to help you undertake a as a carer and what those needs may be. This benefit check. assessment will consider the impact of caring on you. It will also consider what difficulties you may be facing and how you manage them and things that you want to achieve in your day-to-day life. It must also consider other important issues, such as whether you are able or willing to carry on caring, whether you work or want to work, and whether you want to study or do more socially.

Once you have been assessed, the assessor will apply national carer’s eligibility criteria to determine if you have eligible needs. If your needs are not eligible you will be given information and advice. If you do have eligible Local carer organisations needs the assessor will discuss the options available to meet those needs. There are a number of local voluntary organisations providing information, advice and The Government has developed some useful support to carers. factsheets covering the law for carers under the Care Act. For more information visit www.gov.uk Carers Support - Ashford, Shepway and Swale and search ‘Care Act Factsheets.’ Norman House, Beaver Business Park, Respite at home Beaver Road, Ashford, Kent TN23 7SH The home-based respite service gives carers a Tel: 01233 664393 break from their caring responsibilities. A care Email: [email protected] worker would come in to look after the person Web: www.carers-ashford.org.uk you care for, so you can have some time to yourself. Carers FIRST - West Kent and Medway 3 Street Respite at home is considered to be a service Gillingham for the person you care for. So if they have a Kent ME7 5TP personal budget or direct payment (see page Tel: 0300 303 1555 11) they could use that money to pay for it. Email: [email protected] A financial assessment of the person being Web: www.carersfirst.org.uk

Visit www.carechoices.co.uk for further assistance with your search for care 21 Carers’ Support - Canterbury, and Thanet 80 Middle Street Deal Kent CT14 6HL Tel: 01304 364637 Email: [email protected] Web: www.carers-supportcdt.org.uk Carers UK Kent and Medway carers’ Tel: 0808 808 7777 emergency card Web: www.carersuk.org The carers’ emergency card provides carers Maidstone and Malling Carers Project (including those under 18) with peace of mind by 39-48 Marsham Street enabling them to access emergency assistance Maidstone around the clock. The carer carries it at all times, Kent ME14 1HH so that it can be used as an instant source of Tel: 01622 685276 identification in case of an accident or sudden Email: [email protected] illness. Web: www.vam-online.org.uk The card doesn’t contain any personal details, Crossroads Care just a unique registration number and the Crossroads Care (Carers Trust) aims to improve telephone number of the helpline. the lives of carers by giving them a break from their caring responsibilities and providing a In an emergency anyone can telephone the reliable, tailored service for each carer and the number on the card and quote the registration person they care for. number. The contact centre uses this to access the carer’s pre-arranged emergency plan and Crossroads Care East Kent puts it into action. 16 Road, , , Visit www.kentcarersemergencycard.org.uk or Kent CT6 6LE contact your nearest support unit listed here for Tel: 01227 742030 further information. Email: [email protected] Web: www.carerskm.org Carers FIRST in Kent and Medway Tel: 0300 303 1555 Crossroads Care Medway Email: [email protected] 8 Chestnut Avenue, Web: www.carersfirst.org.uk Walderslade, Chatham, Carers’ Support Ashford Kent ME5 9AJ Tel: 01233 664393 Tel: 01634 868885 Web: www.kentcarersemergencycard.org.uk Web: www.medwaycrossroads.org Carers’ Support Canterbury, Dover and Thanet Crossroads Care West Kent Tel: 01304 364637 The Oast, Email: [email protected] 170 Road, Web: www.carers-supportcdt.org.uk Wateringbury, Kent ME18 5NS Maidstone and Malling Carers’ Project Tel: 01622 817114 Tel: 01622 685276 Email: [email protected] Web: www.kentcarersemergencycard.org.uk/ Web: www.carerskm.org maidstone

22 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Care in your own home

For many people it is important to stay in their conditions can get a level of skilled personal care own, familiar surroundings near to friends that can enable them to stay in their own home. and family. At the same time, retaining your Some agencies will provide ‘live-in’ care, where a independence may also be very important to care worker will stay with you at home to support you but that can also mean you need a little you throughout the day and night. extra help. Some carefully chosen home care (sometimes known as domiciliary care) can often Finding the right support be the perfect solution to getting a little help whilst retaining a good level of personal freedom. As Publisher of this Directory, Care Choices’ website www.carechoices.co.uk allows you to Why choose home care? search by postcode or region for care homes, care homes with nursing and home care Reasons for choosing home care can vary. providers that meet your requirements across Sometimes after a stay in hospital, someone the country. Your search can then be saved and might find they need some help whilst they emailed to others. recuperate. Others can find that a long-term condition or disability means they can no longer Alternatively, this Directory’s free helpline cope and they need a little bit of help. provides an independent information and help service encompassing care services and How you access that home care can also vary. accommodation. A personalised report can be After a stay in hospital someone may carry out generated for callers providing details of all care an assessment of your situation to see if home homes that meet their criteria. care will benefit you. You and your family will be fully involved in looking at what will suit you best. One call to the freephone number 0800 389 2077 should enable the service to build a profile Alternatively, you or those close to you might of exactly the type of care you’re looking for, notice changes in your ability to manage the day while taking into account your personal needs to day things you normally cope with easily, like and interests. preparing meals or looking after yourself. If this happens, you can approach a home care agency The Care Quality Commission (www.cqc.org.uk) for support or contact Kent County Council. is responsible for checking that any care provided meets essential standards of quality and safety. Councils have a duty to carry out a care needs Further information is on page 62. assessment for anyone who might need help, which is very useful for all your subsequent There is a professional body, the decision-making. It will equip you with Homecare Association (UKHCA), which requires information that will be invaluable in finding the its members to comply with a code of practice. right help. Alternatively, a home care agency This code includes a commitment to treat will be able to assess you. Listings of home care customers with dignity and respect and operate agencies in Kent start on page 31. at a level above the legal minimum required in legislation. How home care can help you Social care regulations do not apply to cleaners, The level of home care provided can be tailored handymen or gardeners. However, some home to meet your needs – from a visit once a day care agencies are increasingly providing staff to a much greater amount of help. Home care who can help meet these needs too. agencies can help with personal care such as washing and dressing. You might decide that you want to employ a personal assistant to provide your care privately You might be surprised to learn that even those or have a member of your family who can with quite significant and debilitating medical provide the level of care you need.

Visit www.carechoices.co.uk for further assistance with your search for care 23 However, the benefits of using a regulated including sickness, absence and disciplinary agency include: matters; and

• assessing your care needs and tailoring a plan • managing health and safety issues. to meet those needs; Carefully chosen home care, with a good quality provider, is an excellent way to retain your • advertising, interviewing and screening freedom and independence, whilst getting the suitability of workers; help you need to stay happy and safe. It can • arranging necessary insurance cover; offer the opportunity to stay at home, in your own familiar surroundings, and to retain a quality • providing training and development for care of life you might have feared lost. workers;

• managing workers’ pay, including compliance For further information and help call this with the National Minimum Wage; Directory’s independent helpline: 0800 389 2077. • managing employment relationships,

Living with dementia at home

Usually the initial point of contact to access care • extra care sheltered housing; and services for those with dementia is either their GP • carers’ support groups. (for healthcare solutions) or Kent County Council There are some simple practical steps to help with (for most other services). memory problems: If you are concerned about your persistent • use a diary and make lists to help you forgetfulness - or the memory difficulties of remember appointments; a friend or family member, it is important to • keep your mind active by reading or doing consult a GP. He or she can undertake an initial crossword puzzles, Sudoku and other mind examination and can then refer you to a memory exercises; clinic for further investigation. • get regular physical exercise; and The various types of support available to you and • eat a healthy diet. your carer are likely to come from NHS services, Kent County Council or local voluntary or private Family support support organisations, depending on eligibility and level of need. Some examples of services and If you know someone who is worried about their support to help people live as independently as memory, encourage them to visit their GP. possible with dementia include: The more support you can give someone, the • specialist day centres; better life with dementia can be, especially in the • respite care or short breaks; early years. • assistive technology and community alarms; Too often people fear dementia and this causes • home care; them to avoid people with the condition, making them feel isolated and stigmatised. With the right • meals at home; support, people can live well with the condition • community equipment; and continue to do the things they enjoy for a >>

24 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Nightingale Homecare & Community Support Services

“Quality providers of care 24 hours a day, 365 days a year”

Nightingale Homecare & Community Support Services provide both homecare for people who want to remain in their own homes and Services provided: provides staffing to nursing and residential homes as and when they • 1/2 hour - 24 hour care in require. your own home • Respite care We pride ourselves on providing a truly personal service, tailored to • Live-in Care meet your individual needs. All staff are fully vetted, trained to NVQ 2/3 • Getting up / putting to bed or equivalent and experienced. They are also monitored continually • All personal care through our commitment to quality assurance. • Bathing / Showering service • Catheter care If you are looking for a provider of quality care with a personal touch we • Domestic support would be more than happy to hear from you. • Shopping • Companionship • Social activities • Transport service for Caring for you Personally, hospital/ doctors appointments • Assistance with medication Practically & Professionally Specialisms: • Brain injuries The Argyle Centre Folkestone Office • Learning disabilities 4th Floor Office Suite, Unit 35 & 39 • Challenging behaviour York Street, Ramsgate, Folkestone Enterprise Centre, • Mental aftercare Kent CT11 9DZ Shearway Business Park, • Elderly • Supported living Folkestone CT19 4RH • Sensory loss Tel: 01843 572696 Accounts: 01843 572694/5 Tel: 01303 271959

Approved and preferred providers of KCC. Registered with CQC

Email: [email protected] Web: www.nightingalehomecareservices.co.uk >> number of years following diagnosis. Focus on More information for carers is on page 20. what the person can do, not what they cannot do, help with little errands or with cooking, listen to the Care at home person with dementia, and find out more about People with dementia may have problems in new the condition. environments and may function better and be When someone has dementia, they need: more contented in the familiar surroundings of their own home. • reassurance that they are still valued, and that their feelings matter; Their care and support needs can be assessed as explained on page 11 and a plan can be drawn • freedom from as much external stress as up. The person with dementia participates as fully possible; and as possible in the assessment and planning. If the • appropriate activities and stimulation to help person is unable to participate, family members them to remain alert and motivated for as long can assist. as possible. People with dementia usually respond best Dementia Friends to consistent care staff who know them well. Continuity of care can be provided by either People with dementia sometimes need a helping care agencies or care workers employed directly hand to go about their daily lives and feel included by the person or his or her family. Staff can be in their local community. Dementia Friends aims employed if the person pays privately or receives to give people an understanding of dementia a direct payment from Kent County Council to and the small things they can do that can make contribute towards the cost of care (discussed a difference to people living with dementia - from on page 57). helping someone find the right bus to spreading the word about dementia. See Specialist dementia day centres www.dementiafriends.org.uk for further In the earlier stages of dementia, day care support information. can offer vital help. A good day care service will be Respite care able to offer a range of activities and support that will enable the person with dementia to retain skills Spouses, partners and relatives who care for and remain part of their local community. a person with dementia are entitled to an Specialist day centres for people with dementia assessment and may require a break from their should be organised and run with the needs of caring responsibilities. This is known as ‘respite people with dementia in mind, aiming to build on care’ and may be a regular break of a few hours their strengths and abilities. Activities will vary but a week or a period of a few weeks. It may be may include outings, entertainment, personal care, planned or be required in an emergency. meals, hairdressing and support for carers.

Regular respite care might involve the person with Attendance at day centres can be offered from a dementia attending a day centre or a care worker just a few hours a week to a number of days. Your visiting the person’s home to enable the carer to local Alzheimer’s Society will be able to advise you have a break. It is a service for the person with on support and events for people with dementia dementia but can enable the carer to take a break. and their carers in Kent. See ‘Useful local contacts’ If the relative caring for a person wishes to go on on page 125. holiday or is unable to care because of illness or an emergency, a period of respite care may be Alzheimer’s Society provided in a care home or a care worker may provide care in the person’s own home. This is a This leading charity works to improve the quality chargeable service. of life of people affected by dementia. If you have

26 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care concerns about Alzheimer’s disease or about any The Helpline is open from 9am to 5pm Monday to other form of dementia, Alzheimer’s Society’s Friday and 10am to 4pm Saturday and Sunday. National Dementia Helpline on 0300 222 1122 can provide information, support, guidance and Local offices are on page 125 and offer a range of signposting to other appropriate organisations. services, support and advice.

Home care agency checklist © 2015 Care Choices Ltd

These questions may be useful when considering Care workers using the services of a home care (domiciliary) provider to help you build up a picture of how • You should expect your personal preferences, your care needs will be met in your own home. dignity and privacy to be respected. Discuss this with the agency and ask how the most Agencies suitable care workers for your particular care are chosen. Can you talk to them before • What experience does the agency have in deciding? your particular field of need? Can they supply references for you to check? • Care workers should be fully trained or be in ongoing training. Ask the agency about their • Home care agencies providing personal care, policies on this. must be registered and inspected by the Care Quality Commission. Ask to see a copy of their • You will have a care plan drawn up by the registration certificate. agency which the carers will work to. Ask how often this plan will be reviewed by the agency. • How long has the agency been operating? • Care workers must be checked with the • How many care workers would the agency Disclosure and Barring Service (DBS) and have assign to care for you and would you see the a criminal records disclosure – make sure this is same one every day? If not, how does the the case. staff rota operate and what happens if your care worker goes on holiday or is sick, will Paying you be notified in advance that a different care worker will be attending? • If you are paying for your care you should check carefully the fee rates charged and • How can you contact the agency in an exactly what it covers. emergency or outside office hours? Comments, compliments and complaints • How hard or easy would it be to make a complaint and how are things then put right? • If you would like to make a comment about the service you receive or are unhappy about • If this is a private contract ask for a copy of the any aspect of it, you can speak to your home agency’s contract terms and read these care provider, the local authority, the Care carefully with someone you trust. Get as Quality Commission or the Local Government much help as you can going over it and ask Ombudsman. any questions you may have before signing anything. The Citizens Advice Bureau or Age For more information, please see pages 61 and UK could help with this. 62.

Visit www.carechoices.co.uk for further assistance with your search for care 27 Love later life

Providing services to inspire, enable and support older people

For more information on how we can help contact your local independent Age UK:

Age UK Ashford Age UK Herne Bay Age UK North West Kent The Joe Fagg Pop Inn, St John’s Lane, 16 Reculver Road, Meadowside Day Centre, DA1 2RZ Ashford TN23 1QD Herne Bay CT6 6LE The Fleming Resource Centre, Tel: 01233 668765 (option 1) Tel: 01227 749570 DA12 1HJ Tel: 01474 564898 Age UK Canterbury Age UK Hythe & Lyminge The Centre, Castle Row, Hythe Office, Sanford House Age UK & Tonbridge Canterbury CT1 2QY Day Care Centre, Hythe CT21 6BD The Old Meeting House, Tel: 01227 462368 Lyminge Office, Jubilee Day Centre, St John’s Road, Sevenoaks TN13 3LR Tel: 01732 454108 Age UK Dover Everest Court, Station Road, The Riverside Centre, Lyminge CT18 8HQ Age UK Thanet Maison Dieu Gardens, Tel: 01303 269602 Randolph House, Zion Place, Dover CT16 1RL Age UK Sheppey CT9 1RP Tel: 01304 207268 Rosemary House, 43 Trinity Road, Tel: 01843 223881 Age UK & ME12 2PF Age UK Tunbridge Wells 2 Middle Row, Faversham Roxeth, Mustards Road, Wood Street, Tunbridge Wells TN1 2QS ME13 7AJ Bay View, Leysdown ME12 4AG Tel: 01892 522591 Tel: 01795 532766 Tel: 01795 662562 Age UK Whitstable Age UK Folkestone Age UK Maidstone The Connie Packington Day Centre, 65 Shaftesbury Avenue, 7 Mill Street, Maidstone Vulcan Close, Borstal Hill, Folkestone CT19 4NS ME15 6XW Whitstable CT5 4LZ Tel: 01303 279031 Tel: 01622 753618 Tel: 01227 272055

Making more of life

For more information about services contact your local independent charity:

Age Concern Malling Rotary House, Norman Road, West Malling ME19 6RL Tel: 01732 848008 Age Concern Sandwich Sneller House, 19/21 Cattle Market, Sandwich CT13 9AP Tel: 01304 614237 Paying for care in your home

Councils provide upfront information on how ways in which you could consider paying for much people can expect to pay and how charges care and support. It is important that you seek are worked out. This information should be made independent financial advice when considering Love later life available when a needs assessment is carried funding options. There are independent financial out and written confirmation of how the charge advisers that focus specifically on care funding has been calculated should be provided after a advice, often referred to as specialist care fees Providing services to financial assessment. advisers. They are regulated by the Financial Conduct Authority (FCA) and must stick to a If you have more than £23,250 in savings or inspire, enable and code of conduct and ethics and take shared capital you will have to pay the full cost of care in responsibility for the suitability of any product support older people your home. The value of your home is not counted they recommend. The Society of Later Life when working out charges for non-residential care. Advisers (SOLLA) aims to assist consumers If you have more than £23,250 but your money For more information on how we can help contact your local independent Age UK: and their families in finding trusted accredited is diminishing, you should tell Kent County Council Age UK Ashford Age UK Herne Bay Age UK North West Kent financial advisers who understand financial when your savings are likely to fall below this The Joe Fagg Pop Inn, St John’s Lane, 16 Reculver Road, Meadowside Day Centre, Dartford DA1 2RZ needs in later life. Ashford TN23 1QD Herne Bay CT6 6LE The Fleming Resource Centre, amount. The rules around financial assessments Tel: 01233 668765 (option 1) Tel: 01227 749570 Gravesend DA12 1HJ are set in Government regulations and guidance to To find a SOLLA fully accredited independent Tel: 01474 564898 Age UK Canterbury Age UK Hythe & Lyminge ensure your finances are assessed in a consistent financial adviser a search is available on their The Centre, Castle Row, Hythe Office, Sanford House Age UK Sevenoaks & Tonbridge Canterbury CT1 2QY Day Care Centre, Hythe CT21 6BD The Old Meeting House, and transparent way. This ensures people are only website: www.societyoflaterlifeadvisers.co.uk/ Tel: 01227 462368 Lyminge Office, Jubilee Day Centre, St John’s Road, Sevenoaks TN13 3LR required to pay what they have been assessed as find-an-adviser Tel: 01732 454108 Age UK Dover Everest Court, Station Road, being able to afford. The Riverside Centre, Lyminge CT18 8HQ Age UK Thanet The Money Advice Service is a free and impartial Tel: 01303 269602 Maison Dieu Gardens, Randolph House, Zion Place, Kent County Council will work with you to assess money advice service set up by the Government. Dover CT16 1RL Margate CT9 1RP TARVOS_CARE_KRD_FEB_2015:Layout 1 9/1/15 09:07 Page 1 Age UK Sheppey your finances and will also carry out a full It offers free and unbiased advice. Tel: 0300 500 Tel: 01304 207268 Rosemary House, 43 Trinity Road, Tel: 01843 223881 Age UK Faversham & Sittingbourne Sheerness ME12 2PF Age UK Tunbridge Wells benefit check and may be able to assist you with 5000 or web: www.moneyadviceservice.org.uk 2 Middle Row, Faversham Roxeth, Mustards Road, Wood Street, Tunbridge Wells TN1 2QS claiming your full benefit entitlement. ME13 7AJ Bay View, Leysdown ME12 4AG Tel: 01892 522591 Tel: 01795 532766 Tel: 01795 662562 Figures mentioned here may change over the lifetime of this Age UK Whitstable Directory. funding Age UK Folkestone Age UK Maidstone The Connie Packington Day Centre, 65 Shaftesbury Avenue, 7 Mill Street, Maidstone Vulcan Close, Borstal Hill, Folkestone CT19 4NS ME15 6XW Whitstable CT5 4LZ Non-means tested care and support CARE FEES? Tel: 01303 279031 Tel: 01622 753618 Tel: 01227 272055 Care provided by the NHS is free; for example We can provide clear guidance on all services provided by a community or district your options so you can make informed nurse. Intermediate care, sometimes known as decisions and stay in control. reablement or enablement, is also free for a period. I Funding care costs if you are self funding This type of care is often provided to avoid hospital I Assistance with local authority funding process admission or given as support following hospital I Friendly and approachable advisers Making discharge. Reablement can be provided free for up I Independent, Chartered Financial Planners to six weeks. If ongoing care needs are identified at more Ruth Dolan is an accredited Later Life Adviser and a member of any time during this period however, the ongoing the Society of Later Life Advisers (SOLLA). of life service is no longer classed as reablement and becomes chargeable.Some people do not have to Ruth Dolan APFS pay towards care services, for example, aftercare EMAIL. [email protected] services provided under section 117 of the Mental T. 01227 761177 For more information about services contact your Health Act are free of charge. tarvoswealth.co.uk local independent charity:

Age Concern Malling Other ways to fund your care and Rotary House, Norman Road, West Malling ME19 6RL support Tel: 01732 848008

Age Concern Sandwich If you do not qualify for a financial contribution Authorised and regulated by the Financial Conduct Authority. Sneller House, 19/21 Cattle Market, Sandwich CT13 9AP from Kent County Council there are various Tel: 01304 614237 Visit www.carechoices.co.uk for further assistance with your search for care 29 CARE VISITS AT HOME We care passionately

Our staff Our staff are caring, trained to give medication and police checked.

Alternative Bluebird Care offers a realistic cost effective alternative to residential care. With familiar friends, relatives and possessions around, Bluebird Care ‘just happens’.

What we offer We offer everything from personal care to shopping, cleaning or social visits. In fact everything you need to stay in the comfort of your own home.

Call and talk to one of our friendly professional teams Ashford: Gravesham & Sevenoaks: 01233 501 222 Dartford: 01732 471 541 Swale: 01474 560 160 Thanet: 01795 664 121 Maidstone & 01843 570 638 Canterbury: Tonbridge: Tunbridge Wells: 01227 206 473 01622 618 786 01732 373 024 [email protected] Regulated by the Care Quality Commission and member of UKHCA www.bluebirdcare.co.uk

Bluebird FP 2015.indd 1 20/11/2014 08:47 Home care providers CARE VISITS AT HOME We care passionately All domiciliary care providers with the symbol l are members of the Kent Independent Care Association (KICA). For more information about this association see pages 10 and 11 or visit: www.kica.care

1.2.1 CARE & MOBILITY LIMITED – AGE UK MAIDSTONE Our staff 1.2.1 CARE & MOBILITY l Maidstone Advert page 28 Whitstable Our staff are caring, trained to give medication and Tel: 01622 753618 OP D YA Tel: 01227 792249 OP D PD SI YA police checked. AGINCARE UK 1ST CARE Chatham Advert page 32 West Malling Tel: 0800 012 1247 OP D PD LDA MH SI YA Alternative Tel: 07502 372112 OP D PD LDA MH AD ALL SEASONS & LAURIEM ASSOCIATES LLP Bluebird Care offers a realistic cost effective ABBEY MEDICAL SERVICES LTD Deal alternative to residential care. With familiar friends, Sittingbourne Tel: 01304 601602 OP D PD LDA MH SI YA AD Tel: 01795 519480 relatives and possessions around, Bluebird Care ‘just OP D PD MH SI YA ALL SEASONS & LAURIEM ASSOCIATES LLP happens’. ABILITY PROFESSIONAL CARE SERVICES LIMITED Aylesford Maidstone Tel: 01622 716780 OP D PD LDA MH SI YA Tel: 01622 684503 OP D PD LDA MH SI YA ALL SEASONS & LAURIEM ASSOCIATES LLP l What we offer Herne Bay ABSOLUTE HOME CARE KENT LTD Tel: 01227 265899 We offer everything from personal care to shopping, Aylesford OP D PD LDA MH SI YA AD cleaning or social visits. In fact everything you need Tel: 01622 719309 OP D PD LDA MH SI YA ALLIED HEALTHCARE – CANTERBURY to stay in the comfort of your own home. Canterbury ACARE Tel: 07545 716655 OP D PD SI YA Canterbury Advert page 32 ALLIED HEALTHCARE – GRAVESEND Tel: 0300 999 8080 OP D PD LDA MH SI YA AD Gravesend ACCESSIBLE CARE Tel: 01474 537455 OP D PD LDA MH SI YA AD Maidstone ALLIED HEALTHCARE – HYTHE Tel: 01622 757155 OP D PD LDA MH SI YA AD Hythe ACTIVE ASSISTANCE – SEVENOAKS Tel: 01303 757395 OP D PD LDA MH SI YA AD Sevenoaks ALLIED HEALTHCARE – MAIDSTONE Tel: 01732 779353 PD Maidstone ADVANTAGE HEALTHCARE – MAIDSTONE Tel: 01622 695915 OP D PD LDA MH SI YA AD Maidstone ALLIED HEALTHCARE – TUNBRIDGE WELLS Tel: 07814 678355 OP YA Tunbridge Wells Tel: 01892 533040 Call and talk to one of our friendly professional teams AFFINITY TRUST – OP D PD LDA MH SI YA AD DOMICILIARY CARE AGENCY WEST KENT ALZHEIMER’S AND DEMENTIA SUPPORT SERVICES Ashford: Gravesham & Sevenoaks: Ashford Tunbridge Wells Tel: 01892 559410 01233 501 222 Dartford: 01732 471 541 Tel: 07590 712959 OP PD LDA SI OP D AGE UK DOVER COMMUNITY SUPPORT l ALZHEIMER’S SOCIETY SOUTH, WEST KENT & Swale: 01474 560 160 Thanet: Dover Advert page 28 MAIDSTONE Northfleet Tel: 01304 207268 OP D PD LDA MH SI YA AD 01795 664 121 Maidstone & 01843 570 638 Tel: 01474 533990 OP D PD YA AGE UK FAVERSHAM & SITTINGBOURNE l Canterbury: Tonbridge: Tunbridge Wells: ANGELS HOME CARE (KENT) LIMITED l Faversham Advert page 28 Aylesford 01227 206 473 01622 618 786 01732 373 024 Tel: 01795 532766 OP D YA Tel: 01622 715500 OP D PD MH SI [email protected] Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Regulated by the Care Quality Commission and member of UKHCA User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Member of the Kent Independent Care Association (KICA) Advertisers are highlighted www.bluebirdcare.co.uk Visit www.carechoices.co.uk for further assistance with your search for care 31

Bluebird FP 2015.indd 1 20/11/2014 08:47 www.baccare.co.uk Live-in Care Established 1996 Our passion is providing Quality Personal Care from £695 per week and we are with you all the way

Our full Care Support Packages enables you to stay at home The alternative to Care Home admission. Our Services: Live-in Care enables anyone with care needs to Personal Care Assisting with dressing/washing/bathing/ toileting & emptying commodes continue living in their own home with a Domestic Help All household duties including laundry/ round-the-clock care worker. hoovering/bed changing etc. Day Sits Allowing families to have day/night breaks

Respite Services Allowing families to have a weekend or short holiday break We operate in Sittingbourne/Sheppey/Faversham If you would like to find out more about BAC Care please give us a call on 01795 429042 08000 121 247 | www.liveincare.info for advice and information.

LET US HELP !!

Support Services “To care as we would expect Part of the Quo Vadis Trust Group others to care for us” Contact our caring team to Do you or a family member require Specialising in supporting discuss a 1st class service, to stay independent support at home? package to you to live at home A dedicated family business established in 1994. suit you. Are you worried that you’re not financially eligible? 01227 772515 We can help, call and ask for advice. 108/109 John Wilson Bus Pk, CQC registered Whitstable, Kent, CT5 3QT

www.tenderlovingcarers.com Kent Card accepted

• search care providers quickly and easily • search by postcode/town We offer a comprehensive range of personal and and care type practical care and support to help you maintain • Information on standards your independence whatever your of care circumstances. • links to the latest inspection reports Services are provided 24hrs a day 365 days a year With so many providers to • extra information, photos Care workers always wanted choose from, where do you and direct website links for hundreds of providers Telephone: 0300 999 80 80 • Email: [email protected] start? • request a brochure www.carechoices.co.uk • checklists to take with www.acaresupport.org.uk can help you out. you when you visit

32 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Home care providers continued

APPROCARE BEACH HOUSE Sheerness Birchington Tel: 07788 275709 OP D PD LDA MH SI AD Tel: 01843 845922 OP LDA MH YA ASHFORD INDEPENDENT LIVING SCHEME BEECH TREE TOTAL CARE – ASHFORD Ashford Ashford Tel: 01233 640488 PD LDA YA Tel: 01233 627857 OP D PD MH SI YA ASPIRATIONS KENT BEECH TREE TOTAL CARE LTD l Canterbury Birchington Tel: 01304 849020 OP PD LDA MH YA Tel: 01843 292925 OP D PD LDA MH SI YA ASPIRE HOME CARERS LIMITED BEECH TREE TOTAL CARE LTD – Hythe SOUTH EAST KENT l Tel: 01303 239406 OP D PD LDA YA Folkestone Tel: 01303 255452 OP D PD LDA MH SI YA ATHLONE CARE l Dartford BIRCHWOOD CARE SERVICES l Speldhurst Advert page 34 Tel: 01322 274747 OP D PD LDA MH SI YA AD Tel: 01892 863710 OP PD AUDLEY CARE LTD BEARSTED l Bearsted BLOSSOMS SUPPORTED LIVING DCA Sittingbourne Tel: 01622 633101 OP D PD YA Tel: 0800 917 7045 OP D PD LDA AUDLEY CARE TUNBRIDGE WELLS l BLUEBIRD CARE (ASHFORD) Tunbridge Wells Sevington Advert page 30 Tel: 01892 616769 OP D PD YA Tel: 01233 501222 OP D PD LDA YA AUSTEN ALLEN HOMECARE l BLUEBIRD CARE (CANTERBURY & THANET) Dartford Ramsgate Advert page 30 Tel: 01322 424558 OP D PD LDA MH SI Tel: 01227 206473 OP D PD LDA MH SI YA AD AVALON ENTERPRISE (UK) LIMITED BLUEBIRD CARE (GRAVESHAM & DARTFORD) l Ramsgate Gravesend Advert page 30 Tel: 01843 596652 PD LDA Tel: 01474 560160 OP D PD LDA SI AVANTE COMMUNITY SUPPORT l BLUEBIRD CARE (MAIDSTONE & TONBRIDGE) Maidstone Advert page 55 Maidstone Advert page 30 Tel: 01795 597400 OP PD LDA MH SI Tel: 01622 618786 OP D PD SI YA AVENUES SOUTH EAST (EAST KENT) l BLUEBIRD CARE (SEVENOAKS) Westgate-on-Sea Sevenoaks Advert page 30 Tel: 07932 973801 OP PD LDA YA Tel: 01732 471541 OP D PD SI YA AVIDITY LINX LTD BLUEBIRD CARE (SWALE) Gravesend Sheerness Advert page 30 Tel: 01474 391153 OP YA Tel: 01795 664121 OP PD LDA YA AVONDALE HOUSE BLUEBIRD CARE (TUNBRIDGE WELLS) Westgate-on-Sea Tonbridge Advert page 30 Tel: 01843 833973 MH Tel: 01732 373024 OP PD LDA SI YA BAY VIEW CARE LTD BOLDGLEN LIMITED (SHEPPEY) l Deal Sheerness Tel: 01304 379110 LDA MH YA Tel: 01795 580091 OP D PD LDA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Member of the Kent Independent Care Association (KICA) Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care 33 supporting independence with care at home

Carewatch is a leading provider of home care services in the � Daily Visiting Care � Physical Disabilities support Maidstone & Ashford area. For over 20 years we have been � Live in care � Elderly care helping people across the UK to maintain their independence � Dementia Care � Home from hospital service and wellbeing within the comfort of their own homes and � Respite Care � Rehabilitation and recovery communities. Call us today to find out how we can help you or � Mental Health Support � Learning disabilities support a loved one. Maidstone tel: 01622 681550 M aidstone info@carewa tchmaidstone.co.uk Ashford tel: 01233 822292 Ashford [email protected] Could you be a Care Professional? We are currently recruiting Care professionals in the Maidstone and Ashford areas. Our Care professionals are responsible for ensuring t hat people receive the very best standards of care and support in their own home. If you think you have what it takes then please apply now by calling the number above.

jasmine homecare trusted services Birchwood Care Services Caring for people in their own homes

Our carers are hand picked and provide care from 30 minutes to 24 hours. To find out more please call our friendly team on MAIDSTONE: 01622 759 946 HAWKHURST: 01580 713 533 Jasmine Care South East Ltd. offers services in the We are working in a partnership with Birchwood whole of Kent and East Sussex House Rest Home offering care for elderly people in their own homes assisting with:- Personal Care • Help with Shopping Domestic work undertaken • Sitting service CANCARE Visiting the areas of: HOME SERVICES LTD Tunbridge Wells • Pembury • Rusthall INDEPENDENCE IN Langton Green • Fordcombe • Penshurst • Speldhurst Groombridge • Edenbridge • Chiddingstone YOUR OWN HOME Tonbridge • Hildenborough • Leigh There is no place like home and many elderly people choose Birchwood House, Stockland Green Rd to remain independent in theirs with their own belongings and memories. Cancare Home Services provide a totally reliable Speldhurst, Kent TN3 0TU and friendly service, our caring staff give support and provide Tel: 01892 863710 Fax: 01892 863711 all necessary assistance. EnquiriEs to thE ManagEr

Tel: 01227 711312 Covering the Canterbury area Member of the Kent Community Care Association

34 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Home care providers continued

BRAMBLING HOUSE CAREMARK (THANET) Dover Margate Tel: 01304 830276 OP D PD SI YA Tel: 07985 041648 OP D PD LDA MH SI YA AD BUILDING BRIDGES HOME SUPPORT SERVICES CAREMARK (TONBRIDGE & MALLING) Dartford West Malling Tel: 01322 281833 LDA Tel: 01732 525985 OP D PD LDA MH SI YA AD BURHAM COURT CARERS CHOICE Rochester Gravesend Tel: 01634 685025 PD LDA MH SI YA Tel: 01474 536062 LDA CAMELOT LODGE CAREWATCH (MAIDSTONE–ASHFORD) Folkestone Maidstone Advert page 34 Tel: 01303 251215 MH YA Tel: 01622 681550 OP D PD LDA MH SI YA AD CANCARE HOME SERVICES LIMITED CARING COMPANY, THE l Advert page 34 Dover Tel: 01227 711312 OP Tel: 01304 207010 OP D PD MH SI CANTERBURY CARING FOR YOUR NEEDS Canterbury Ramsgate Tel: 01227 712300 OP D PD MH SI YA Tel: 01843 482222 OP D CAPITAL CARE AND SUPPORT CARTREF HOMES SUPPORTED LIVING SCHEME Sheerness Sittingbourne Tel: 01795 873042 OP PD LDA MH SI YA Tel: 01795 477966 LDA YA CARE 77 LIMITED CCK SUPPORT LIMITED Tonbridge Canterbury Tel: 01892 577060 OP D PD SI YA Tel: 01227 714727 OP D PD LDA MH SI YA AD CARE AT HOME SERVICES (SOUTH EAST) LTD l CHAMELEON CARE (DARTFORD) l Herne Bay Tel: 0845 894 1564 OP D PD MH SI YA Dartford Advert page 36 Thanet Tel: 01843 609533 OP D PD MH SI YA Tel: 01322 291000 OP D PD LDA MH SI YA Tunbridge Wells Tel: 01892 510844 OP D PD MH SI YA l CARE COMPANY, THE l CHAMELEON CARE (DOVER) Dover Advert page 36 Tel: 01304 215382 Tel: 01580 762202 OP D PD OP D PD LDA MH SI YA CARE SISTERS LIMITED CHURCHFIELD CARE l Sheerness Whitstable Tel: 01227 772525 Tel: 01795 482427 OP D PD SI OP D PD LDA MH SI YA CARE UK l CLEVELAND HOUSE LIMITED Aylesford Tel: 01622 797100 OP YA Tel: 01843 866509 LDA YA CARE UK HOME CARE l COMCARE l Margate Herne Bay Tel: 01843 230460 OP D PD LDA MH SI YA AD Tel: 01227 365887 OP PD LDA SI YA CARE V YES COMMUNITY LIFELINE l Maidstone Longfield Tel: 07850 769493 OP D PD LDA MH SI YA AD Tel: 01474 709000 OP D PD LDA YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Member of the Kent Independent Care Association (KICA) Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care 35 Quality home care as individual as you are Chameleon Care We provide care and Adapting to your every need support to the elderly • Personal Care and people with learning • Domestic services or physical disabilities in • Shopping • Escorting visits Herne Bay, Whitstable and • Medication assistance surrounding villages • Sit in service Personal care - • Sleeping and wake washing • bathing • showering • dressing night service • Care for long term Domestic support - or terminal illness • Live-in services from housework • cleaning • laundry • ironing emergency to short Cooking in your own home - or long term All staff are thoroughly vetted, fully trained in moving breakfast • lunch • tea and handling, first aid, handling medication, NVQs plus Social calls - more. We can provide assistance with personal care, preparation of meals, domestic tasks, overnight care, companionship • sit in service • dog walking plus many other tasks. Our services are tailored to Support with everyday living - meet your individual needs. For further information and details, do not hesitate medication assistance to contact us. Email: [email protected] Tel: 01322 291000 Tel: 01304 215382 Tel: +44 (0)1227 362312 Unit 6-8 The Base, Dartford Suite B, Dover Innovation Business Park, Victoria Road, Centre, Whitecliff House, www.homeservicellp.co.uk Dartford, Kent DA1 5FS Poulton Close, Dover, Kent CV17 0HL Fax: 01322 291015 Fax: 01304 215287 Registered with Care Quality Commission www.chameleoncare.co.uk

Confused?

Familiar surroundings can be reassuring for those suffering with dementia. Could care in the home be the best option? Your Partners in Care

For information on professional home care and to discuss your options: Call 01233 619530 [email protected] www.careinkent.co.uk

36 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Home care providers continued

COMMUNITY NURSING & CARE AGENCY LIMITED l EAST KENT MENCAP DOMICILIARY SERVICE Ashford Advert page 36 Cliftonville Tel: 01843 224482 Tel: 01233 619530 OP D PD LDA MH SI YA LDA EDENBRIDGE AND SUPPORTED LIVING SERVICE COMMUNITY SUPPORT SERVICES Edenbridge DOMICILIARY AGENCY l Tel: 01732 782700 Ashford OP LDA YA Tel: 01233 861505 LDA YA ELYSIUM SUPPORTED LIVING LIMITED Tonbridge COTTAGE, THE Tel: 01732 783503 Ramsgate LDA MH YA Tel: 01843 595091 OP LDA YA ENABLING CARE FOR YOU LIMITED Sevenoaks CRAEGMOOR SUPPORTING YOU Tel: 01732 811038 OP D PD LDA SI YA IN THE SOUTH EAST EVERYCARE (WEST KENT) LTD Tel: 01797 361541 LDA MH YA Tunbridge Wells Tel: 01892 536888 OP D PD MH SI YA CROSSROADS CARE EAST KENT Herne Bay FOLKESTONE INDEPENDENT LIVING SCHEME Hythe Tel: 0845 095 6700 OP D PD LDA MH SI YA Tel: 01303 717024 PD LDA YA CROSSROADS CARE WEST KENT Wateringbury FORGE HOUSE Chatham Tel: 01622 817114 OP D PD LDA MH SI YA AD Tel: 01634 671404 LDA MH YA AD CROWN HOUSE FRIENDS CARE LIMITED Dartford Canterbury Tel: 0203 4051714 OP D PD SI YA Tel: 07949 075224 OP D LDA DIMENSIONS – FUTURE HOME CARE LIMITED KENT KENT DOMICILIARY CARE OFFICE Maidstone Sandwich Tel: 01622 772422 OP D PD LDA MH SI YA Tel: 0300 303 9011 LDA GARDEN OF KENT HOMECARE LTD, THE T/A DIRECT CARE (KENT) GARDEN OF ENGLAND HOMECARE, THE Snodland Maidstone Tel: 01634 242499 OP D PD MH SI Tel: 01622 662942 OP D PD MH SI YA DOMUS LIVE IN CARE LTD GENUINE CARE HOMECARE SERVICES LTD l Tunbridge Wells Edenbridge Advert page 38 Tel: 01892 512961 OP D PD MH SI YA AD Tel: 01732 866627 OP D PD LDA MH SI YA AD DORRIEMAY HOUSE GILES CARE LIMITED Margate Margate Tel: 01843 292616 LDA Tel: 01843 224036 OP PD LDA MH DOVER – MERIDIAN COMMUNITY CARE LIMITED GRAVESEND AGE CONCERN Dover Gravesend Tel: 01227 712300 OP D PD MH SI YA Tel: 01474 564898 OP D PD DOVER AND DEAL HALDEN HEIGHTS CARE INDEPENDENT LIVING SCHEME COMMUNITY ASSISTED LIVING River, Dover Ashford Tel: 01304 828585 LDA YA Tel: 01233 851136 OP

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Member of the Kent Independent Care Association (KICA) Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care 37 Supporting independence at home

Genuine Care provides flexible care, in the North West of Kent, to those who need extra support in the comfort of their own home.

Our carers are available from thirty minute visits to full-time live-in care and we offer a wide range of services from personal care to shopping and cleaning. We cater for private clients and those funded by Social Services and the NHS.

Whatever your needs, Genuine Care will meet them:

Elderly Care in your home We can care for you or your elderly relatives

Respite Care We provide temporary care for those recently discharged from hospital and we aid their recovery to full health. We also provide term care while a main carer is away.

Disability Care We provide care to adults and children with learning disabilities, mental health problems or physical disabilities.

Palliative care We provide support to terminally ill adults and children who wish to stay at home for the remainder of their lives.

Domestic Care We pride domestic and shopping support to our clients

Live-in and overnight care Genuine Care offers both long-term continuing over-night care and short-term, temporary overnight care.

Call us anytime to discuss your needs on 01732 866627

www.genuinecare.co.uk

Genuine Homecare FP.indd 1 26/02/2015 12:54 Home care providers continued

HALE PLACE GARDEN LODGE HOME SUPPORT Tonbridge Canterbury Tel: 01622 871081 OP D PD MH SI YA AD Tel: 01227 861110 OP D HALL, THE HOME SUPPORT NETWORK (GRAVESEND) Ashford Gravesend Tel: 01233 732036 OP LDA YA Tel: 0300 041 0800 LDA YA HOUSE HOMECARE UNIQUE LIMITED Folkestone Maidstone Tel: 01303 890100 Advert page 96 OP D PD MH YA Tel: 01622 296092 OP D PD SI YA HAZELDENE HOUSE HOUSING & CARE 21 – AYLESFORD Tunbridge Wells Aylesford Tel: 01892 826500 Advert page 6 OP D MH Tel: 0370 192 4000 OP D PD LDA MH SI YA AD HEAD FIRST (ASSESSMENT, REHABILITATION AND JASMINE DOMICILIARY CARE AGENCY CASE MANAGEMENT) LLP Maidstone Advert page 34 Hawkhurst Tel: 01622 759946 OP D PD YA Tel: 01580 752275 OP D PD LDA MH SI YA AD JOBDONE AGENCIES LTD HELPING HAND CARE COMPANY LTD l Dartford Dover Tel: 01322 314902 OP YA Tel: 01304 242981 OP D PD SI K D CARE LTD HERE2CARE (DARTFORD) l Sittingbourne Dartford Tel: 01795 844814 OP D YA Tel: 01322 225513 OP D PD LDA YA KENT AND MEDWAY DOMICILIARY CARE HF TRUST - KENT DCA Dover Hythe Tel: 07793 650636 LDA YA Tel: 01303 260453 OP LDA YA KENT CARE AT HOME SERVICE l HILTON NURSING PARTNERS Sevenoaks Tonbridge Tel: 01732 458562 OP D PD LDA MH SI YA Tel: 01732 373048 OP D PD LDA MH SI YA AD KENT CARERS LIMITED – HEAD OFFICE HLC CARE EMPLOYMENT AGENCY Dartford Dartford Tel: 01322 277944 OP D PD LDA MH SI YA AD Tel: 01322 284883 OP D LDA YA KENT DCA HOME INSTEAD SENIOR CARE Folkestone Dover Advert page 40 Tel: 01303 270024 LDA MH Tel: 01304 241684 OP D PD LDA MH SI YA Maidstone KENT ENABLEMENT AT HOME Ashford Tel: 01622 873414 OP D PD MH SI YA Tonbridge Tel: 0300 041 0404 OP D PD LDA MH SI YA Tel: 01732 759854 OP D PD LDA MH SI YA KENT ENABLEMENT AT HOME Ramsgate Broadstairs Tel: 01843 862268 OP D PD LDA MH SI YA Tel: 01843 873517 OP PD HOME SERVICE COMPLETE CARE LLP l KENT ENABLEMENT AT HOME Herne Bay Advert page 36 Gravesend Tel: 01227 362312 OP D PD LDA SI Tel: 01474 544240 OP PD

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Member of the Kent Independent Care Association (KICA) Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care 39 Being able to live at home can be one of the most important comforts in an older person’s life and because family and friends can’t always be there, Home Instead Senior Care® are here to help. Home InsteadInstead is is a anational national organisation organisation which which is consistently has been the topvoted performer the UK’s in leading Laing Buisson’s no.1 Quality analysis Home of CQC Care performance, Provider, making us the UK’s no.1 Quality Home Care Provider, allowing olderallowing people older to peoplecontinue to living continue in their living own in homes. their own homes. Our CAREGivers take great pride in helping our clients to Our CAREGivers take great pride in helping our clients to lead aa moremore comfortable comfortable and and confident confident life life and and offer offer a varietya variety of servicesservices tailoredtailored to to their their individual individual needs. needs.

ForFor us, nothing is momorere impoimportantrtant thanthan providingproviding a a personalised and reliablereliable care car esolution solution that that works works for everyonefor ever yinone your in your family.family.

FromFrom justjust aa couplecouple ofof hourshours a a day, day ,to to full full time time care, care our, our service service is availableavailable 2424 hours hours a aday, da yseven, seven days da ysa week. a week.

Registered with the Care Quality Commission

Operating throughout Kent, please see below

01843 862 268 Broadstairs, Ramsgate & Margate 01304 241 684 Dover, Deal & Canterbury 01622 873 414 Maidstone 01892 731 264 Tunbridge Wells, Sevenoaks & Edenbridge

Home2142580_A01 Instead_Kent_FP.indd r_2.indd 1 1 21/01/201329/04/2015 10:25 10:35 Home care providers continued

KENT ENABLEMENT AT HOME MANDALAY CARE HOME Sittingbourne Folkestone Tel: 01795 418847 OP PD Tel: 01303 258095 LDA KENT ENABLEMENT AT HOME MARJON HOME SUPPORT AGENCY West Malling Whitstable Tel: 0300 041 1480 OP D PD LDA MH SI YA Tel: 01227 273660 OP PD YA KENT HOME CARE LIMITED MCCH (HERMITAGE COURT) l Canterbury Advert page 42 Maidstone Advert page 48 Tel: 01227 788700 OP D PD MH SI YA Tel: 01622 722400 LDA MH KENT SOCIAL CARE PROFESSIONALS DOMICILIARY MEARS CARE – ASHFORD l SERVICE l Ashford Maidstone Tel: 01233 656520 OP D PD LDA MH SI YA AD Tel: 01622 764014 OP D PD LDA MH SI YA AD MERITUM INDEPENDENT LIVING (ASHFORD) l KENT SUPPORTED LIVING SERVICES Ashford Tonbridge Tel: 01233 620071 OP D PD MH SI YA Tel: 07545 503946 OP PD LDA MH SI YA MERITUM INDEPENDENT LIVING (FOLKESTONE) l KEY CARE MANAGEMENT LIMITED Folkestone Canterbury Tel: 01303 272348 OP D PD MH SI YA Tel: 01304 240555 OP MERITUM INDEPENDENT LIVING (MAIDSTONE) l KEY CARE MANAGEMENT LIMITED Maidstone Dover Tel: 01622 684471 OP D PD MH SI YA Tel: 01304 240555 OP MIHOMECARE l KIMBERLEY RESIDENTIAL HOME LIMITED Dover Dartford Tel: 0333 121 6401 OP D PD LDA MH SI YA AD Tel: 01322 291885 OP D Hadlow L’ARCHE KENT Tel: 0333 121 6801 OP PD LDA MH SI YA Canterbury Ramsgate Tel: 01304 830930 OP LDA YA Tel: 0333 121 8701 OP D PD LDA MH SI YA LIBERTY LODGE LIMITED MILESTONES OUTREACH SUPPORT TEAM (MOST) Folkestone Tonbridge Tel: 07546 240551 OP LDA MH SI YA AD Tel: 01892 535436 LDA LIFECHOICE MILL HOUSE COMMUNITY CARE Tonbridge Faversham Tel: 01732 225200 LDA YA Tel: 07958 233698 OP D PD LDA SI YA LYN’S CARE LIMITED NAS COMMUNITY SERVICES (KENT) Aylesford Gravesend Tel: 01622 719988 OP Tel: 01474 535057 LDA MADEIRA LODGE CARE HOME NELSON PARK CARE LIMITED New Romney Dover Tel: 01797 363242 Advert page 104 OP D MH Tel: 01304 852160 Advert page 44 PD LDA SI YA MAIDSTONE NEW HORIZONS BROAD OAK LIMITED Aylesford Margate Tel: 01622 797100 OP YA Tel: 01843 295680 PD LDA SI YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Member of the Kent Independent Care Association (KICA) Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care 41 “You don’t need to move into a care home, when you can have all the support you need in yours !”

Kent Home Care provide affordable Live in Care & Support solutions throughout Kent.

Enabling you to remain at home with a bespoke care & support solution promoting your independence and respecting your wishes.

kenthomecare.com talk to us 01227 788 700 www.kenthomecare.com Live in Care & Support Open 7 days a week Companionship Respite & Holiday Solutions Emergency Cover Dementia Care Couples Home from Hospital

Safe Hands... supporting the whole family Safe Hands Community Carers, provider of local homecare services provides care and support to those who wish to retain their independence and to do so in their own homes. Your local Safe Hands branch can support you or a loved one with: Knowing that mum is being • Light domestic duties such as shopping and cleaning • Providing friendship, reassurance and companionship looked after safely in her own • Personal support “ home is a great reassurance to • Complex care and respite care • Help and advice with direct payments and personal budgets me and our family • Live in care The areas we cover are: Folkestone,” Ashford, For more information please call: Or email: Tenterden, Hythe, , Dover, [email protected] Deal, and all surrounding areas. 01303 274 500

www.safehandscarers.co.uk

42 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Home care providers continued

NIGHTINGALE HOMECARE AND COMMUNITY PRIME CARE COMMUNITY SERVICES LTD SUPPORT SERVICES LTD l Advert page 25 West Malling Canterbury Tel: 02381 848885 OP D PD LDA MH SI YA Tel: 01843 572696 OP D PD LDA MH SI YA PSA HOME CARE Folkestone Maidstone Tel: 01303 271959 OP D PD LDA MH SI YA Tel: 01622 236344 Ramsgate OP D PD MH SI YA Tel: 01843 572696 OP D PD LDA MH SI YA PULSE – KENT Maidstone NO PLACE LIKE HOME l Tel: 0333 577 7008 Faversham Advert page 44 OP D PD LDA MH SI YA AD Tel: 01795 597983 OP D QUEEN ELIZABETH COURT Aylesford NURSE PLUS AND CARER PLUS UK LTD l Tel: 01622 717463 Maidstone Advert page 44 OP PD SI Tel: 01622 762903 OP D PD LDA MH SI AD REED SPECIALIST RECRUITMENT LTD - NURSE PLUS AND CARER PLUS (UK) LIMITED – COMMUNITY CARE - MAIDSTONE 1ST FLOOR UNIT 7 HIGHPOINT BUSINESS VILLAGE l Maidstone Ashford Advert page 44 Tel: 01622 776600 OP D PD LDA MH SI YA Tel: 01233 641373 OP D PD LDA MH SI YA AD RIGHT AT HOME (EAST KENT) NURSE PLUS AND CARER PLUS (UK) LIMITED – Ramsgate SUITE 18 INGLES MANOR l Tel: 01843 598695 OP D PD SI YA Folkestone Advert page 44 RNID ACTION ON HEARING LOSS Tel: 01303 250200 OP D PD LDA MH SI YA AD NORTHDOWN ROAD NURSE PLUS AND CARER PLUS (UK) LIMITED l Margate Canterbury Advert page 44 Tel: 01843 262030 PD LDA MH SI YA Tel: 01227 765106 OP D PD LMH SI YA AD ROYAL MENCAP SOCIETY – KENT DOMICILIARY ONE 2 ONE PRIVATE CARE SERVICES CARE AGENCY Ashford Advert page 44 Edenbridge Tel: 01233 610542 OP D PD LDA MH SI YA Tel: 01732 862649 LDA ONE STEP SOUTH DOMICILIARY CARE AGENCY SAFE HANDS (FOLKESTONE) l Folkestone Folkestone Advert page 42 Tel: 01303 227371 OP D PD LDA MH SI YA AD Tel: 01303 274500 OP D LDA MH SI YA AD PARK HOUSE COMMUNITY CARE SC SUPPORT & CARE SERVICES LIMITED l Folkestone Aylesford Advert page 44 Tel: 01303 858119 OP LDA Tel: 01732 875888 OP D PD LDA MH SI YA PARK VIEW DOMICILIARY CARE SCOTT CARE LIMITED (SITTINGBOURNE BRANCH) l Deal Sittingbourne Tel: 07872 014850 PD LDA Tel: 01795 508860 D PD LDA MH SI PHOENIX DOMICILIARY CARE AGENCY SEEABILITY – KENT SUPPORT SERVICE Northbourne Maidstone Tel: 01304 379917 OP D PD LDA MH Tel: 01622 764531 LDA MH SI YA PRESTIGE NURSING SENTINEL CARE Dartford New Romney Tel: 01322 270092 OP D PD LDA MH SI YA AD Tel: 01797 361744 D PD MH

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Member of the Kent Independent Care Association (KICA) Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care 43 Nurse Plus is a national provider of homecare services, our fully trained staff provide personalised short and long term assistance to help you live more independently. For an informal chat please call your local office - Ashford: 01233 641373 Canterbury: 01227 765106 Folkestone: 01303 250200 Maidstone: 01622 762903

+ Fully trained and DBS checked staff + Registered with CQC - Care Quality Commission + Times to suit you, 24 hours a day, 7 days a week + Complex and continuous care packages + Out of Hours on call service - no call centres + Offering assistance with personal care, domestic work, getting in/out of bed, bathing, day trips, assistance getting dressed, social inclusion, live in care and much more.

SC Support & Care Services Ltd 4-6 New Road, Ditton, Aylesford, Kent ME20 6AD One 2 One Care Services Tel: 01732 875 888 Email: [email protected] u Person Centred Planning We are a small private agency, We provide a high quality, flexible & creative who specialise in direct payments. service to promote independent living for people with various support needs. We Guarantee continuity of care. Our person centred approach is at the heart of everything that we do. We are committed to: u • Ensuring you are in control 24 Hour emergency call out service is available on: • Supporting you to achieve your goals including paid employment • Helping you to lead the life the way you want 01233 610542 • Showing clear outcome in your support plan u Registered by the Care Quality Commission. 21 Vincent Place, Kennington, Ashford, Kent, TN24 9QZ www.supportandcareservices.org.uk

Exceptional quality companionship and care in your own home. Dementia expertise. Fully licensed and insured. NELSON PARK HOMES SupportEd Living and doMiciLiary carE Contact: 01795 597983 Bespoke Later Life Support Specialising in learning disability, autism, epilepsy and other associated Syndale Park, medical & mental health needs. Care is provided in your own home or in Faversham ME13 0RH one of our small houses/bungalows along the Kent coast. [email protected] Individual support packages tailored to meet each clients needs, CQC registration: 1-663880974 including 24 hour care by experienced, qualified staff. For a brochure please contact Tina Dennison on 01304 852160 Private companionship and Mob: 07740 512943 Email: [email protected] care service for Canterbury Web: www.nelsonparkcare.co.uk and Swale senior residents Tina Dennison, 5 Salisbury Road, St Margarets Bay, Dover CT15 6DL

44 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Home care providers continued

SITTINGBOURNE - B.A.C. CARE LIMITED THANET INDEPENDENT LIVING SCHEME Sittingbourne Margate Tel: 01843 294943 Tel: 01795 429042 Advert page 32 OP PD PD LDA YA TOWN & COUNTRY HOMECARE LIMITED l ST GABRIEL’S HOUSE – Tenterden APARTMENTS AND DANE END Tel: 01580 762244 Westgate-on-Sea OP D PD SI YA Tel: 01843 832 750 PD LDA SI YA TURNING POINT – KENT DCA Broadstairs SUNNYBANKS HOME CARE SERVICE Tel: 07891 545725 Cowden OP D LDA YA Tel: 01342 850898 OP PD LDA SI UNIT 1, LITTLE CLIFFSEND FARM Ramsgate SUNNYSIDE DOMICILIARY SUPPORT SERVICES Tel: 01843 862268 LIMITED OP YA Farningham VOLCARE CANTERBURY AND THANET Tel: 01322 867820 OP D PD LDA MH Herne Bay Tel: 01227 749400 SUPERIOR CARE FOLKESTONE l OP D PD LDA MH SI YA AD Folkestone WATLING COURT Tel: 01303 221666 OP D PD LDA MH SI YA AD Gravesend Tel: 01474 352201 SUPERIOR CARE MAIDSTONE l OP D PD SI Maidstone WAVE HILL (NELSON PARK) Tel: 01622 230800 OP D PD LDA MH SI YA AD Dover Advert page 44 Tel: 01304 852160 SUPERIOR CARE WHITSTABLE l OP PD LDA MH SI YA Whitstable WELCOME HOME Tel: 01227 771122 OP D PD LDA MH SI YA AD Leysdown Tel: 01795 510884 SUSSEX HOMECARE LIMITED OP D PD LDA SI YA – EDENBRIDGE WESTMINSTER HOMECARE LIMITED (BEXLEY) Marsh Green Dartford Tel: 01732 865956 OP D PD LDA MH SI YA Tel: 01322 280680 OP D PD LDA MH SI YA AD SWANSTAFF RECRUITMENT LTD WOOD STREET DAY CARE CENTRE, THE Swanley Tunbridge Wells Tel: 01322 6148100 OP D PD LDA MH SI YA Tel: 01892 522591 OP YA SYMBOL FAMILY SUPPORT SERVICES LIMITED WOODCHURCH HOUSE Sittingbourne Ashford Advert page 66 Tel: 01795 844440 PD LDA MH SI YA Tel: 01233 861600 OP D PD MH SI AD TAMARISK XTRACARE LTD l New Romney Aylesford Tel: 01797 364562 OP PD LDA SI YA Tel: 01622 792845 OP D PD MH SI YA TENDER LOVING CARERS l YOAKLEY HOUSE CARE HOME Whitstable Advert page 32 Margate Tel: 01227 772515 OP D PD MH SI YA Tel: 01843 223652 Advert page 117 OP TERRABLU HOMECARE YOUR CHOICE Tunbridge Wells Deal Tel: 01892 529429 OP D PD LDA MH YA Tel: 07717 503866 OP PD LDA YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Member of the Kent Independent Care Association (KICA) Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care 45 Housing with care

Housing with care is a concept which combines independent living, a home with security of tenure, along with care services arranged according to need. They are varied and diverse but most people are familiar with the traditional model of sheltered housing. Housing with care incorporates sheltered housing along with modern developments to cater to the needs and individual wishes of people. Schemes may be run by housing associations, the local authority, voluntary organisations or private companies. Properties may be available for rent, mixed tenure or to purchase.

Due to its nature there are no real definitions of housing with care schemes however terms you may come across include sheltered housing, very sheltered housing, retirement villages, assisted living, extra care or close care. The two most popular forms of housing with care are discussed below. tenants - even if you don’t need regular care Sheltered housing it can be reassuring to know that someone is there if you fall, or feel ill or unsafe. The level Sheltered (or retirement) housing is provided of care and support provided can be changed by local authority housing departments and if your needs change, for example, if you need housing associations for people who would like some extra support after a hospital stay. Extra to remain independent but prefer the added care housing is also ideal for couples who have security and reassurance of a scheme manager different care needs. and an alarm call service. A flat or bungalow in an extra care housing A scheme manager is either based at the site or scheme will have up to two bedrooms and many visits regularly. Many sheltered housing schemes are spacious enough for wheelchair users. There also have communal lounges, laundry facilities, are also communal facilities and social activities. lifts, door entry systems and specially adapted Extra care housing may suit you if you: facilities. • are finding it hard to cope in your existing Extra care housing accommodation; Extra care housing consists of schemes where • are already receiving home care services; people have their own flat, but have access to care and support as and when they need it, • have unpredictable care needs; or 24-hours a day. Because it meets a wide range of needs, extra care housing is a positive choice • have few care needs now but want to prepare for people with a range of needs, from those for the future. starting to need a little help with physical or memory conditions, to those who are seeking an There are a number of housing with care alternative to residential care. schemes in the Kent area to find out more, search the internet for ‘Extra Care Housing in As care is available 24-hours a day, extra care Kent’ or use the care type search on the Care can relieve a lot of stress for family carers and Choices website: www.carechoices.co.uk

46 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Specialist services

Learning disability

If you have a learning disability, the Government has indicated that services for people with disabilities should promote the following key principles:

• respect people’s rights;

• actively promote people’s independence; For people looking to move out of their family • ensure that people have and are able to make home, there are a number of options that could choices in all areas of their lives; and be explored. Some people may like to have their own home with support services coming in. Their • create opportunities for people to be included home may be owned, shared ownership, rented rather than separated from society. privately or from a social landlord. Alternatively, it may be part of supported living, where someone If you are assessed as eligible for support by can live on their own or share a property with Kent County Council, the local authority should one or more other people with support arranged help you access community support services. according to need. These housing options These can include help in the home, housing can give greater independence and choice. with support, adaptations, equipment or day Supported living is explained on page 48. activities. The local authority or your GP may also refer you to one of the Community Learning If assessed as requiring residential care, a Disability Teams in Kent. These teams are made good quality care home can help to promote up of a number of different professionals who independence and can be a step towards more can offer advice and support. You may also independent living for some people who may contact this service directly. There may also be initially require more support. For more information local charities and voluntary organisations who on residential care, see page 51. Listings of care may offer services regardless of whether you are homes in the region start on page 65. eligible for support from Kent County Council. There are other housing alternatives too, such as extra care housing schemes that could be Community and Learning Disability considered and these may be arranged through Teams the local authority. Ashford and Shepway Tel: 01303 717000 Contact Kent County Council for further advice about your housing options, to arrange an Canterbury and Swale assessment or to find out what services are Tel: 0300 042 2800 available in your area. Contact details are on page 125. Alternatively the community learning Dartford, Gravesend and Swanley disability teams listed adjacent may be able to Tel: 0300 041 0505 advise you. Dover and Thanet Tel: 01304 828555 Mental health

Maidstone and Malling Your GP should be your first point of contact if Tel: 0300 041 0333 you need help with a mental health condition or you are concerned about your mental health. South West Kent They may refer you to your local Community Tel: 0300 041 7222 Mental Health team. These teams are made

Visit www.carechoices.co.uk for further assistance with your search for care 47 up of different professionals who will, with your access to support 24-hours a day if assessed permission, assess your mental health needs. as necessary, although many people do not They will then work with you to plan any support require this – particularly with the use of you may be assessed as needing. assistive technology such as telecare equipment (discussed further on page 20) that ensures an Supported living emergency response and helps keep people safe.

Supported living, sometimes called supported Physical disability housing, is a term generally used to describe situations in which people (often adults with a If you have a physical disability or a long- learning disability or mental health condition) term illness, Kent County Council and other usually rent their home, and their personal care organisations in the independent and not-for- or support is arranged separately. This means profit sectors may be able to signpost you to or they can change their support without having to provide you with a range of services to help you move, or move and take the same support with live as independently as possible. There are also them. People have security of tenure, and can services available to support someone who may claim a wider range of welfare benefits than in be your carer. residential care. If you think that you have support needs, Kent Supported living refers to the way in which County Council can assess you to determine accommodation and support are organised, whether you are eligible for assistance and identify rather than the amount of support. This will the best ways to support you regardless of eligibility. be tailored to individual need and can include For information on assessments, see page 11.

Support across Kent learning disability | autism | mental health

mcch is a charity supporting around 2,000 people with learning disabilities, autism and mental health needs across Kent and the South East.

In Kent we provide a range of different services, as well as supporting people with their own personal budget. Our services include: supported accommodation

support to gain work skills within our employment services and enterprises wellbeing centres, support to access the community and transition services.

Call us on 0800 028 28 15 www.mcch.org.uk/kcd learning disability | autism | mental health

48 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Support may include allocation of a personal Email: [email protected] budget or direct payment if eligible (see page 11); services from occupational therapists; help Gravesend with equipment and adaptations to your home; Tel: 01622 358995 activities within the community; help at home Email: [email protected] or with leaving hospital; short breaks; help if Maidstone required to move into a residential or nursing Tel: 01622 691357 (Main Reception) home; and help for carers. Tel: 01622 358995 (Rehab) If not eligible for local authority support, Email: [email protected] they should be able to signpost you to other Medway organisations that may be able to help. Tel: 01634 332929 Benefit update Email: [email protected] Since April 2013, Disability Living Allowance for disabled people aged 16 to 64 was replaced by a new Personal Independence Payment. How much you’ll get depends on how your health condition or disability affects you. For further information, visit www.gov.uk/pip

Sensory services

If you are d/Deaf, blind, sight impaired or deafblind there are a number of organisations Advocates can help in Kent who may be able to offer you advice and support. Advocates can give advice, support and information to people of any age, helping them Hi Kent to voice their concerns and guiding them through Hi Kent is a local registered charity for deaf and difficult or challenging times. Consider using hard of hearing people. For more information on the services of an advocate if you feel unsure or support in your local area visit www.hikent.org. concerned when you are faced with making an uk or call 01622 691151 (Maidstone) or 01227 important decision about your care choices. They 760046 (Canterbury) or text 07795 951466 can be especially useful if you have a disability Kent Association for the Blind (KAB) and you need to make your voice heard. KAB offers comprehensive support services to Under the new Care Act, if you are having an sight impaired people of any age. They work assessment with the local authority and you across Kent, Medway, Bromley and Bexley. have substantial difficulty in participating in Web: www.kab.org.uk the planning and review process, the council Bromley Sight Centre has a duty to provide you with an independent Tel: 0208 464 8406 advocate to support you. Email: [email protected] Advocates are not there to tell you what to do Canterbury Sight Centre or to make decisions for you, but to help you Tel: 01227 763366 express your views and make your own decisions. Email: [email protected] For further information, see ‘Useful local Dover contacts’ on page 125. Tel: 01227 763366

Visit www.carechoices.co.uk for further assistance with your search for care 49 The End of Life Care Strategy ‘Preferred Priorities for Care’ (PPC) This document is an example of an Advance ‘How we care for the dying is an indicator of how Statement and is designed to help people we care for all sick and vulnerable people. It is a prepare for the future and gives them an measure of society as a whole and it is a litmus opportunity to think about, talk about and write test for health and social care services.’ 1 down their preferences and priorities for care at Although the subject of dying is often painful the end of life. to contemplate and as a society we do not Despite general reluctance to broach this discuss death and dying openly, the way care sensitive area, it is worthwhile asking potential professionals approach the process is incredibly care providers their approach to end of life important for the client, their family and carers. care and whether they are following national The Department of Health has published a strategies for implementing best practice within strategy for every organisation involved in their home. providing end of life care. Each will be expected to adopt an overall co-ordination process, such as 1 ‘End of Life Care Strategy - promoting high quality care the Gold Standards Framework, whilst developing for all adults at the end of life’ April 2008. Department of the best possible outcome for clients. Health.

Useful websites – End of Life Care

Compassionate Communities Aims to:

• help people develop the skills to address issues raised by end of life and other losses; and

• be a helpful, empathetic ear.

Web: www.compassionatecommunities.org.uk Those being cared for will have the opportunity Dying Matters to discuss their personal needs and preferences Set up by the National Council for Palliative Care with professionals who will be supporting them. (NCPC), the coalition aims to promote awareness These will be recorded in an Advance Care Plan of dying, death and bereavement. Website has a so that every supporting service will be aware of comprehensive support section. the client’s wishes. Web: www.dyingmatters.org All health and social care staff must be trained NHS Local in communication regarding end of life care and NHS Local has a section on end of life, including will be trained accordingly in assessing the needs contact details for helpful organisations, of clients and carers. suggestions of issues you may need to think about Programmes available include: at end of life and videos people have sent in listing five things they want to do before they die. The Gold Standards Framework (GSF) Web: www.nhslocal.nhs.uk

This can be used in various settings, for example Marie Curie Cancer Care hospitals, primary care and care homes, to improve Provides free nursing care to cancer patients and the co-ordination and communication between those with other terminal illnesses in their own different organisations involved in providing care homes. for someone near the end of their life. Web: www.mariecurie.org.uk

50 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Care homes

All care providers in the country must be Care homes with nursing registered with the Care Quality Commission If you think you may need nursing care in a home, (CQC). All services are inspected by the CQC, who you will need to be visited by a social worker or a report on their findings. These inspection reports care manager to work out what care you will need. are available at the service or from the CQC This visit might be in your own home, or in hospital (www.cqc.org.uk). if you’ve been ill, or in a care home. You will be fully involved in planning your care needs. There are two types of residential home: If a care home providing nursing care is the Care homes (personal care only) best solution for you, your social worker will give If you are reasonably active, but would like you information to help you find a home which greater security and care, subject to a needs meets your care requirements. The cost of the assessment, a care home offering only personal nursing care part of your fees is paid by the care may be the best option. Personal care NHS to the home directly: the current amount is includes bathing, feeding, dressing and help £112.00 per week for the lower rate and £154.14 with moving but it must be paid for in full if your per week for the higher rate. This figure may capital/savings exceed £23,250. This figure may change during the life of this Directory. change during the life of this Directory.

The way care is paid for is changing under the For further information on care homes and Care Act in April 2016, see page 7 for a short care homes with nursing, and how to find summary. See page 57 for more information on one to meet your needs, call this Directory’s paying for your care in a care home. independent helpline 0800 389 2077.

The Life You Want. The Care You Need.

Step inside a Sunrise community and you’ll Sunrise of Frognal House know you’ve arrived somewhere special - a Frognal Avenue, Sidcup DA14 6LF vibrant place where life is lived to the full. 020 3603 2779 Whether it’s assisted living, nursing* or sunrise-care.co.uk/frognal specialist dementia care, everything we do stems from a commitment to providing only the very best care for the elderly. Don’t just take our word for it. Come and see for yourself how rewarding life can be with Sunrise.

Sunrise of Sevenoaks Pop in or call to arrange a 64 - 70 Road, Bessels tour of your local Sunrise Green, Sevenoaks, Kent TN13 2PZ community today. 01732 807 116 sunrise-care.co.uk/sevenoaks

*Nursing care is available at our Sevenoaks community

ADV_FRO_SEV_1214_CareChoices_01.indd 1 16/01/2015 14:56 Visit www.carechoices.co.uk for further assistance with your search for care 51 Care homes checklist © 2015 Care Choices Ltd

Home 1 Fees per week: £ Home 2 Fees per week: £ Home 3 Fees per week: £

First impressions 1 2 3 • Does a hairdresser/chiropodist visit? • Were you met by someone when you first arrived at • Are residents accompanied on visits to the GP the care home? or hospital? • Do staff seem warm, friendly and polite? Staff 1 2 3 • Do the residents seem happy, active and sociable? • Do the staff appear clean, cheerful and respectful? • Does the home feel homely and welcoming? • Observe how the staff talk to residents. Are people • Is the home fresh, clean and comfortably furnished? treated with dignity as well as being treated in a friendly Fees 1 2 3 manner? • How much are the fees? (Insert fees above right.) • Are the staff formally trained? • Do the fees cover all the services available? • Is there an adequate number of staff on duty day • Under what circumstances will the fees alter – eg and night? annually or according to increasing needs? • Is there a Dignity Champion? • Is the notice to terminate the contract reasonable? • Is there a Dementia Champion/Lead? Transport 1 2 3 Visitors 1 2 3 • Is the home easy to get to for relatives and friends? • Are visitors welcome at all times? • Does the home provide its own transport? • Is there somewhere to see them in private? Can you see what sort? • May your visitors join you at meals? • Can your visitors stay overnight? Accommodation 1 2 3 Catering 1 2 3 • Are bedrooms single or shared? Is there a choice? • Can you decorate and re-arrange your room to suit • How much choice do you get about meals? yourself? • Is the food varied and interesting? • Can you bring your own furniture and TV? • Can the home cater for your dietary needs? • Is there a call system for emergencies? • Ask to see a current menu to answer these questions. • Are there enough electric sockets in your room? • Can you have snacks or drinks any time of the day or • Can you control the heating in your room? night? • Can you lock your room and is there a secure place for • Can you eat in your room? valuables? • Does the home have a Nutrition Champion/Lead? • Is there a separate dining room? Bar? Activities 1 2 3 • Are there toilet facilities within easy reach of the • Can you continue to pursue your hobbies and communal facilities? interests? • Are there both showers and baths? • Are there organised activities and entertainment? • Are bathrooms adapted to help people in and out of • Can you see a copy of the home’s current activities the bath? diary? Accessibility 1 2 3 • Are outings and holidays arranged? How much do • Does the home have the right adaptations and they cost? £ ...... £ ...... £ ...... equipment to meet your needs? • Are escorts available if necessary? • Are all areas accessible for wheelchair users? • Is a library service available? • Does the home have extra wheelchairs and walking aids? • Can you have your own flower bed or help in the • Is there adequate provision for people with sight or garden? hearing difficulties? • Can you stay in your own room if you want to? • What does the home do about personal engagement? Life within the home 1 2 3 Gardens 1 2 3 • Are there any rules and restrictions (eg going out, • Are the grounds and gardens attractive? time of return etc.)? • Are all areas safe and accessible? • Can you choose when to get up and retire every day? • Is there somewhere to sit? • How are residents involved in decisions about life in • Are they quiet? the home? • Is there a telephone where you can make and take Contract terms 1 2 3 calls in private and comfort? • Can you retain your own room if away? • Is alcohol served or permitted? • Can you have a short-stay or trial period? • Are there smoking and non-smoking areas? • Ask to be given a statement of terms and conditions • What arrangements are there for religious observance? used by the home. • Can you handle your own money? If not, what • Are all procedures, such as complaints, clearly arrangements are in place? spelt-out?

52 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care F_BAR_8727 Kent Care Choices_ 210x297mm (5 homes)_Layout 1 02/03/2015 11:19 Page 1

Feel right at home with Barchester care homes

Call to book your Respite Break with us now

At Barchester, we pride ourselves on independence, dignity and choice for the individuals we support. We look after people with a wide variety of needs. Our compassionate and caring staff make sure that everyone is treated as an individual and they have comfort, security and the best quality of life. We have a range of services to suit all care needs, including: Nursing care • Residential care • Dementia care • Respite care

If you'd like to take a look around – or just need a bit of friendly advice – your local Barchester care home will be happy to help. www.barchester.com

Ashminster House Emily Jackson House Friston House Hythe Road, Willesborough, Emily Jackson Close, Eardley Road, 414 City Way, Rochester, Ashford, TN24 0LX Sevenoaks, TN13 1XH Kent, ME1 2BQ Tel: 01233 428 435 Tel: 01732 622 687 Tel: 01634 624 163

Newington Court Winchester House Hill, Newington, 180 Wouldham Road, Wouldham, Sittingbourne, ME9 7LG Rochester, ME1 3TR Tel: 01795 334 085 Tel: 01634 624 164 Dementia in care homes

Care homes and dementia It is important that care and support options are tailored to the needs of the individual. One According to the Alzheimer’s Society, one third of size does not fit all. Some options can work well people with dementia live in a care home and at for one individual but prove to be stressful and least two thirds of care home residents in the UK unsuitable for another person. Make sure staff have dementia. know a lot about the person with dementia by providing life story books, telling staff about their Each person with dementia is unique with likes and dislikes and providing belongings that individual emotional, physical and social needs bring comfort and have meaning for the person and a set of hopes, aspirations and values. you care for. Meeting these needs with an individually tailored programme enables the person to experience Within the home, much is down to the attitude the best possible quality of life. Subsequently, a and skills of the manager and the staff. Do good care home will offer person-centred care they provide an environment that enables a for people with dementia. This means that the person with dementia to exercise choice and unique qualities and interests of each individual personal preferences even in the later stages of will be identified, understood and accounted for the condition? Who is the person in charge of in any care planning. championing dementia care best practice in the home? Further questions to consider are included The person with dementia will have an in the residential dementia care checklist on assessment and an on-going personalised page 56. care plan, agreed across health and social care that identifies a named care coordinator and Staff training addresses their individual needs. Dementia-specific training is essential to ensure They must also have the opportunity to discuss that care home staff have an understanding of WHAT AREand make THE decisions, CARE together withOPTIONS? their carers, how best to support and care for people with WHAT AREabout theTHE use of advanceCARE statements, OPTIONS? advance dementia. Ask to speak with the Dementia HOW WILLdecisions I toKNOW refuse treatment, WHICH Lasting Power TO CHOOSE?Champion if they have one and question HOWWHAT WILL IFof MUMAttorney I KNOW and DOESN’T Preferred WHICH Priorities AGREE?of Care. TO For CHOOSE?whether the placement is suitable if the home WHAT IFmore MUM information DOESN’T on these see page AGREE? 60. does not have a specific Dementia Lead. VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK WHATVISITWHAT THE AREARE NEW THETHE CARE CARECARE SELECT OPTIONS?OPTIONS? WEBSITE WWW.CARESELECT.CO.UK HOWWHATHOW WILLWILL ARE ITHEI KNOWKNOW CARE WHICHWHICH OPTIONS? TOTO CHOOSE?CHOOSE? HOWWHATWHAT WILL IFIF MUMMUM I KNOW DOESN’TDOESN’T WHICH AGREE?AGREE? TO CHOOSE? WHAT IF MUM DOESN’T AGREE? VISITVISIT THETHE NEWNEW CARECARE SELECTSELECT WEBSITEWEBSITE WWW.CARESELECT.CO.UKWWW.CARESELECT.CO.UK VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK

CALL CARE SELECT FOR MORE INFORMATION: CALL CARE SELECT FOR MORE INFORMATION: 0800 389 2077

54 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care CALLCALL CARECARE SELECTSELECT FORFOR MOREMORE INFORMATION:INFORMATION: 0800CALL0800 CARE 389 389SELECT 20772077 FOR MORE INFORMATION: 0800 389 2077 Visit www.carechoices.co.uk for further assistance with your search for care 55 Residential dementia care checklist © 2015 Care Choices Ltd

Things to look for in care homes specialising in dementia. weekend and in the week. If possible go with the person Please use in conjunction with the care homes checklist you care for. First impressions count. Think about how on page 52. you are greeted and the way staff relate to people with dementia. When you visit, spend some time looking around, talking to the manager, staff and residents. Look at several care Most importantly, do not be afraid to ask questions. This homes and visit at different times, for example at the is always the best way to get information.

Home 1 £ p/w

Home 2 £ p/w

Home 3 £ p/w

Residents Do staff compile life story books including photographs The best indication of a good home is that the and mementoes? residents appear happy and responsive. 1 Are there rummage boxes around the home to stimulate 2 residents? 3 1 2 Staff 3 It is important to note whether staff seem friendly and caring towards residents and whether they treat Access residents with respect. If the person with dementia needs or is likely to need What training and experience in dementia care do they equipment or adaptations you may want to check: have? There is adequate signage and cues for different parts of 1 the home such as dining room and bathroom. 2 1 3 2 Will the person with dementia have a member of staff 3 particularly responsible for their care? The home’s policy about locking external doors. 1 1 2 2 3 3 Is there a member of staff you can talk to about your Bedrooms own worries about the person with dementia? You may want to find out whether the person with 1 dementia can have a single room and whether: 2 Residents are encouraged to bring in some of their own 3 furniture and possessions to increase familiarity. Manager/head of home 1 A manager who is caring as well as efficient can 2 make all the difference to a home. 3 Does the manager have knowledge of dementia and Activities can they deal with difficulties that may arise in an Residents should be stimulated without feeling stressed. understanding way? Are reminiscence activities available? 1 1 2 2 3 3 Is there a full assessment at home before a resident is Are residents able to compile memory boxes? admitted? 1 1 2 2 3 3

56 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Paying for residential care

Paying for care is changing under the Care Act. accounts meeting care costs paid from the This is due to come into force in April 2016. See account of the person in the care home. page 7 for a summary. The current rules around paying for care are below. Paying for your own residential care

Care funded by the council Self-funding

Do I qualify for local authority financial If you are self-funding your care because you assistance? are not eligible for a local authority contribution there are other forms of financial assistance you If you have been assessed as needing a care may be entitled to. home place and your capital including savings is below £23,250 you may be entitled to a financial Will the local authority pay my fees whilst I contribution from your local authority. To find out am selling my former home? more, contact Kent County Council on 0300 041 6161. If, apart from your property, your other capital is below £23,250 the local authority may help If eligible and you have capital below £14,250 you with the costs during the first twelve weeks may be entitled to maximum support contributing of permanent care. Beyond that period any your income less £24.90 per week retained for financial help will be charged against the value personal expenses. If you have capital between of your former home and recovered from the £14,250 and £23,250 you must pay a capital tariff eventual sale proceeds. of £1 per week for each £250 between these two figures. Capital includes the value of your former Do I have to sell my property? home unless it’s occupied by your partner, or a relative who is aged over 60 years or incapacitated, The local authority may contribute towards the or a child under 16 years who you maintain or a cost of your care and charge it against your separated partner who is a lone parent. property value. This means you should not have to sell your home during your lifetime, to pay Do I have a choice of care home if the for your care. The local authority will usually be council is paying? repaid from the sale of the property at a later date or from your estate. There may be specific Yes and it can even be in a different county. considerations so speak to Kent County Council The home you choose must be suitable for your on 0300 041 6161 to find out more. assessed needs, comply with any terms and conditions set by the local authority and not Do I have to pay Council Tax on an empty cost any more than they would usually pay for property? someone with your needs. If you move into a care home and your property What if a home costs more than the local is left empty then you should receive full authority is prepared to pay? exemption from Council Tax until it’s sold.

The local authority will allow a third party top-up Is there any financial help that is not means of your fees as long as they are able to do so tested? over the long term. At present, there are only limited circumstances in which you are allowed to Attendance Allowance is a non-means tested, top up the fees yourself. For more information on non-taxable allowance paid at the lower rate of third party payments see page 58. £55.10 for those needing care by day or night and, at a higher rate of £82.30 for those needing My partner needs care, how does this care by day and night. financially affect me? Whether your stay is temporary or permanent, if The local authority will take into account 50% you receive nursing care in a care home you may of any joint savings therefore, to accelerate be entitled to an NHS Registered Nursing Care financial help, it is better to have separate single Contribution (RNCC), sometimes called Funded

Visit www.carechoices.co.uk for further assistance with your search for care 57 finding trusted accredited financial advisers who understand financial needs in later life. Find a SOLLA fully accredited independent financial adviser at: www.societyoflaterlifeadvisers. co.uk/find-an-adviser

The Money Advice Service is a free and impartial money advice service set up by Government. It offers free and unbiased advice. Tel: 0300 500 5000 or web: www.moneyadviceservice.org.uk

The important thing is not to try to do it alone, Nursing Care, towards the cost of your nursing always seek professional advice. care, paid directly to the home at £112.00 per Figures mentioned here may change over the lifetime of week. If your needs are primarily healthcare this Directory. needs, you may be entitled to full funding from your local Clinical Commissioning Group following an assessment under their continuing The Care Act and paying for care care eligibility criteria. The Care Act changes the way that people pay What happens if I move into a care home for their social care from April 2016. How the independently and run out of money? Care Act’s financial reforms will work haven’t yet been finalised however, the capital limits are If you think that your capital including savings is expected to be increased to £118,000. going to reduce to £23,250 or below you should seek local authority assistance. It is better to Significantly, the lifetime expenditure on care make the council aware of the likelihood of this costs is expected to be capped at £72,000. happening in advance of it occurring. Be aware However the cap only relates to care fees and not that if the home you are in costs more than the daily living costs such as rent, food and utilities. local authority usually pays and won’t reduce To ensure fairness between people receiving care its fees, you could be in the difficult position of in different settings, a person in a care home will either finding a source of top-up or seeking less continue to contribute towards these costs. expensive accommodation. The final details of how these changes will work If there is a likelihood of running out of money are still being consulted on by the Government. it’s important that you arrange an assessment For more information on the Care Act, search of your care needs with Kent County Council in ‘Care Act Factsheets’ on the Government advance of your money diminishing to ensure website www.gov.uk/ You can also contact Kent they are aware of your situation. Also check if the County Council closer to April 2016 on care home owner can continue to accommodate 0300 041 6161. you at the local authority’s funding rates or if they will require a third party top-up. Contracts

What can I do to avoid this situation? Before you sign any contract prior to moving into a care home, the home should give you written Specialist care fees advisers are independent details of all the charges it intends to make in financial advisers that focus specifically on its Statement of Purpose document. If there is care funding advice. They are regulated by the anything that is not clear or which you do not Financial Conduct Authority (FCA) and follow understand, you should seek professional advice. a code of conduct and ethics and take shared responsibility for the suitability of any product Third party payments they recommend. If you are eligible for local authority support and The Society of Later Life Advisers (SOLLA) the home you choose costs more than the rate aims to assist consumers and their families in the local authority usually pays for someone

58 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care with your needs, you will have the choice to ask maintain the payments and there is nobody else someone else to make an additional payment. able to meet this cost, you may have to move to a cheaper home within the local authority’s If there is no-one available to supply the extra funding levels. payment, you can ask the local authority to find you another placement at the rate they If you are already a resident in a care home, and would normally expect to pay. If, however, you no third party agreement was required at the do decide to live in the more expensive home time you became a resident, the home may seek and you have someone who is able to make an to introduce a third party payment at a later additional payment for you, they will have to date. Also, if a change to your arrangements is pay the difference between your local authority made at your request or with your agreement, rate and the amount the home charges. This for example you move to a superior room, then additional payment is often referred to as a ‘top- an additional third party payment may become up’ or ‘third party contribution’. due.

At present the law says that you are not allowed to make this additional payment yourself, except in limited circumstances. However, this is likely to change under the Care Act in April 2016. Until then, the additional payment has to be made by someone else, for example, a family member or charity except in limited circumstances.

To understand more about changes to top-ups see the Care Act Factsheets on the Government website www.gov.uk or speak to Kent County Council on 0300 041 6161.

Before anyone agrees to make additional payments on your behalf they should be aware that the amount could change, usually increase, once a year and they need to be confident that they can sustain the payments for as long as they are required. If the additional payments stop being paid for any reason, then you should We make the care seek help and advice via Kent County Council by calling 0300 041 6161. process simple

Once it has been established that someone is Planning for care can be complicated. willing and able to make these payments they But no matter how complex the situation, our specialist will be asked to sign an agreement to formalise team will explain your options in plain, simple language. the arrangement. Because the financing of care • Advice on funding care fees is a complex area it is advisable to contact the • NHS Continuing Healthcare social worker who is arranging your placement • Welfare benefits for the elderly with you or Kent County Council to ask for advice • Powers of Attorney and mental capacity issues and individual guidance. • Court of Protection • Wills

If you move to a care home where a third party Speak to Nicola August, Partner and payment is required, the person who will make Head of Elderly and Vulnerable Client Services on the payment on your behalf must sign a contract 01227 763939 [email protected] with Kent County Council. In doing so they must confirm that they have the financial means to make the third party payments (including Furley Page Solicitors Canterbury, Chatham, any future increases) for the whole time you Whitstable and furleypage.co.uk will live at the care home. If they are unable to

Visit www.carechoices.co.uk for further assistance with your search for care 59 Important information

This Directory’s helpline in specified circumstances, which would legally have to be followed, even if you die as a result. This Directory’s free helpline provides an independent information and help service Any proposed Gift out of your estate needs encompassing care and accommodation. A careful consideration of the benefits, risks and personalised report can be generated for you implications, particularly on any future liability providing details of all home care providers, care for care costs or tax liability. homes or care homes with nursing that meet your criteria. If you don’t have your own solicitor, ask family or friends for their recommendations. Contact One call to the freephone number 0800 389 several firms, explain your situation and ask for 2077 will enable the service to build a profile of an estimate of cost and an idea of time scales exactly what type of care you’re looking for, while involved. Many firms will make home visits if taking into account your personal needs and necessary and will adapt their communications interests. to meet your needs. It’s important to find a solicitor who specialises in this area of the law. How solicitors can help The Citizen’s Advice Bureau offer an advice service and will be able to recommend solicitors A solicitor can give you impartial advice about in your area. wills, making gifts, estate planning and Powers of Attorney. Some can also offer guidance on Charitable support immediate and long-term care plans, ensuring (if applicable) the NHS has made the correct The voluntary sector is made up of charitable, contribution to your fees. not-for-profit organisations. Charities help people of all ages, backgrounds, cultures, religions and Lasting Powers of Attorney (LPA) allow you to ethnic origins, in many ways, often when the appoint someone you trust to make decisions State cannot do so. If you or someone you know about your personal welfare, including healthcare is struggling to meet the costs of care there may and consent to medical treatment, and/or your well be a charity which could provide some help property and financial affairs. An LPA is only without affecting benefit entitlements. valid once registered with the Office of the Public Guardian. It allows for a person of your choice to make decisions on your behalf at a time when Occupational benevolent funds you may be unable to. The occupational benevolent sector excels in The Court of Protection can issue Orders ‘communities of interest’. These include people directing the management of a person’s property wanting to live in a religious setting, or those and financial affairs if they are incapable of looking for voluntary sector homes and housing managing their own affairs should they not have with an ethos allowing them to share their lives a LPA. The Court procedure is presently very slow with like-minded individuals. For example, a and the fees are quite expensive so preparing person who has spent their life as a professional a LPA is always advisable, providing you have may be seeking housing or care amongst other somebody sufficiently trustworthy to appoint as professional people. Another may have spent your attorney. their working life in a motor factory and now wants to live amongst others with the same An ‘advance directive’ allows you to working background. communicate your wishes in respect of future medical treatment but it is not legally binding. Occupational benevolent funds make sure that You may instead wish to make a living will, their assistance will not affect any state benefits properly known as an ‘advance decision’ setting and they can often help people in difficulties to out treatment that you do not want to receive claim all the allowances to which they’re entitled.

60 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Some examples include: anything from the way you are treated by staff to the quality of the food you are served. You • Association of Charitable Organisations (ACO): should also feel free to make comments and the national UK umbrella body for trusts and suggestions about possible improvements to foundations that give grants and welfare your surroundings and the services provided. support to individuals in need. Making a complaint should not be made Head office: 0207 255 4480 difficult for you and should not affect the Web: www.aco.uk.net standard of care that you receive whether in your own home or in a care home or care • Help Musicians UK: support for those who home with nursing. Care services are required have worked or are working in the music under national essential standards of quality profession. and safety to have a simple and easy to use Tel: 0207 239 9100 complaints procedure. Web: www.helpmusicians.org.uk If you are concerned about the care that you, • Hospitality Action: offers assistance to all who a friend or a relative receives, it makes sense to work, or have worked within hospitality in the speak to the manager of the service about your UK and who find themselves in crisis. concerns before you take any further action. The problem may be resolved quite easily once Tel: 0203 004 5500; (Grants): 0203 004 5507 they are made aware of it. However, if you need Web: www.hospitalityaction.org.uk to make a formal complaint, you should initially contact the registered owners of the service. • The Book Trade Charity: practical, emotional They have a duty to respond to any complaints and financial support to anyone who works made. Visit www.kent.gov.uk for information or has worked in the book trade, as well as about how to complain about council services or their dependents. email [email protected] Tel: 01923 263128 If your complaint is about a breach of Web: www.booktradecharity.org.uk regulations, contact your local office of the • The Printing Charity: assists those with a Care Quality Commission (see page 62 for more connection to the printing trade. information about the Care Quality Commission).

Tel: 01293 542820 If your local authority has arranged and funded Web: www.theprintingcharity.org.uk a place for you in a care home or has contributed to a home care service, another option is to • The Royal Agricultural Benevolent Institution: complain to your social worker/care manager helps members of the farming community or the department’s designated complaints suffering hardship. For confidential help and manager. advice call the RABI Helpline on 0300 303 7373 or email: [email protected] If you have been unable to resolve your Web: www.rabi.org.uk complaint you can contact the Local Government Ombudsman on 0300 061 0614 and ask Comments, compliments and them to assist you. The Local Government complaints Ombudsman looks at complaints about councils and some other authorities and organisations, If you use a home care agency or move into including adult social care providers (such as a care home you should feel able to complain care homes and home care providers). It is a free about any aspect of your life which affects service. Their job is to investigate complaints in a your happiness or comfort. This might be fair and independent way.

Visit www.carechoices.co.uk for further assistance with your search for care 61 the care provider you are considering for a copy of their latest inspection report.

For any enquiries or to register a concern or a complaint, phone the CQC on 0300 061 6161 or email [email protected]

The Care Quality Commission Citygate, Gallowgate, Newcastle upon Tyne NE1 4PA

Inspection and registration of care Out-of-county care services Did you know you can choose a care home All care providers must be registered under a outside your home county? You may want to be system which brings adult social care, independent closer to friends, family members or you may healthcare and the NHS under a single set of want to relocate to another part of the country. essential standards of quality and safety. If your care home place is state-funded, your home county local authority is still responsible for The Care Quality Commission (CQC) registers, your care fees, even if you choose a care home in inspects and reviews all adult social care and another region. The home you choose must be healthcare services in England in the public, suitable for your assessed needs and comply with private and voluntary sectors. This includes care the terms and conditions set by the authority. homes, care homes with nursing, home care The fees that your local authority will pay may agencies and NHS services, amongst others. vary. They may offer you the fees you would Inspectors carry out a mixture of announced and receive if you remained within the county, or they unannounced inspections looking at the quality may offer you the fees that the local authority and safety of the care provided. They look at would pay in your chosen region. whether the service is: ‘Safe’, Effective’, ‘Caring’, You must seek further advice before making your ‘Responsive to people’s needs’, and ‘Well-led’. decision. If you’re self-funded, obviously you have Inspection teams are led by an experienced freedom of choice. CQC manager and often include experts in their For information on care provision in Kent and field. The team may also include professional or other regions, contact this Directory’s helpline on clinical staff; Experts by Experience; people who freephone 0800 389 2077 with details of your use services and carers. requirements. Following an inspection, each care home and Protecting vulnerable adults home care agency is given a report of how it rates against national essential standards of Vulnerable adults may experience abuse, neglect quality and safety. CQC has also started rating or worse. A vulnerable adult is a person aged 18 services as ‘Outstanding’, ‘Good’, ‘Requires years or over who may be unable to take care of Improvement’ and ‘Inadequate’. By March 2016, themselves, or protect themselves from harm or CQC expects to have rated every adult social care from being exploited. service in England. What is adult abuse? When considering care services, it’s always a good idea to check a service’s inspection report Abuse is mistreatment by any other person or and rating on the Care Quality Commission’s persons that violates a person’s human and comprehensive website: www.cqc.org.uk or ask civil rights. The abuse can vary from treating

62 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care someone with disrespect in a way which You can also: significantly affects the person’s quality of life, to causing actual physical suffering. • Contact the Care Quality Commission (CQC) on 0300 061 6161 if the vulnerable adult is It can happen anywhere – at home, in a care living in a registered care home, care home home or a care home with nursing, a hospital, with nursing or receiving home care services. in the workplace, at a day centre or educational establishment, in supported housing or in the • Let a public service professional, such as a street. social worker, community nurse, GP, probation officer or district nurse know your concerns. Forms of abuse could be physical, sexual, They have responsibilities under the county’s psychological, emotional or financial. It could adult protection procedure and can advise you also cover the issues of neglect and institutional about what to do next. abuse – where the abuse affects more than one person within an organisation and is not The Disclosure and Barring Service addressed by the service’s management. There is a barring system for all those intending Who might be causing the abuse? to work, or are working with children and vulnerable adults. The person who is responsible for the abuse may be known to the person abused and could be: In 2012, the Criminal Records Bureau (CRB) and the Independent Safeguarding Authority (ISA) • a paid carer or volunteer; merged into the Disclosure and Barring Service (DBS). • a health worker, social care or other worker; CRB checks are now called DBS checks. • a relative, friend or neighbour; This organisation provides a joined up, seamless • another resident or service user; service combining the criminal records checking and barring functions. For disclosure information • an occasional visitor or someone who is and services, visit the DBS homepage: www.gov. providing a service; or uk/dbs • someone who deliberately exploits vulnerable Care home owners, home care agencies and people. employment agencies which supply care workers If you think someone is being abused call Kent are required to request checks as part of a range of County Council on 03000 416161. Your concerns pre-employment checks, including disclosures from will be taken seriously and will receive prompt the Disclosure and Barring Service (DBS). Requests attention, advice and support. for such checks must be made to the DBS.

If the abuse is also a crime such as assault, racial Care providers and suppliers of care workers are harassment, rape or theft you should involve also required to refer workers to the DBS where, the police to prevent someone else from being in their view, the individual has been guilty of abused. If the police are involved Kent County misconduct that harmed or placed at risk of Council will work with them and with you to harm, a vulnerable adult. People who know they support you. are confirmed on the list but seek employment in care positions will face criminal charges including If you are worried about contacting the police possible imprisonment. It is also an offence for you can contact Kent County Council on 03000 an employer or voluntary organisation knowingly 416161 to talk things over first. If immediate to employ a barred person in a regulated activity action is needed dial 999. role.

Visit www.carechoices.co.uk for further assistance with your search for care 63 Residential care providers

Dane John Gardens Knole House

Ashford ...... 65 Gravesham ...... 87 Swale ...... 109

Canterbury ...... 70 Maidstone ...... 89 Thanet ...... 113

Dartford ...... 77 Sevenoaks ...... 95 Tonbridge & Malling ...... 121

Dover ...... 79 Shepway ...... 99 Tunbridge Wells ...... 123

HeatHfield Residential Home Canterbury Road, Ashford, TN24 8QG

Heathfield is situated in Ashford within Services we provide close proximity to the town centre and Junction 9 of the M20. • Comfortable rooms which residents can personalise with An Edwardian House sympathetically own furnishings if they wish. B RAMBLES extended and refurbished in 2012 to • Chiropody, toiletries and provide 34 rooms. All our rooms are house newspaper offered free care home individually designed with the majority of charge. offering en suite facilities. • Hairdressing • Library Facilities. We value our care team who are highly • Single & En Suite Private Rooms • Delicious Home Cooking • • Regular activities arranged motivated and are all qualified to • Large Landscaped Gardens & Greenhouse • • Home cooking using local provide individualised care for all our produce. • Private Telephones Available • Private Hairdressing Salon • residents. • 24 Hour Care By Trained Staff • Varied Social & Recreational Activities • • 8 Person Lift accommodating Heathfield has consistently achieved an all bedrooms Managed by a professional nursing faMily excellent rating from the Care Quality • Large, comfortable day space for deTails & broCHure ConTaCT Commission and we pride ourselves and dining areas. Mr K. a. parKer, r.g.n on retaining our award of Investors in • Quiet room offering computer People for the last 15 years. facilities and skype. Wye: 01233 813217 All visitors are welcome at any time, please contact our braMble lane, Wye, nr asHford Tn25 5ee Registered Manager Shelagh Lewis on 01233 610010 or www.bramblescare.co.uk email [email protected]

Proprietors Mr J Prior and Mrs B J Davis-Prior RGN Offering a caring, flexible apprOach fOr Our clients www.heathfieldcarehomeashford.co.uk

64 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Ashford

Ashford care homes

ANDERIDA CROFT, THE Church Road, Mersham, Ashford, Kent TN25 6NT 83 Front Road, Woodchurch, Ashford, Kent TN26 3SF Tel: 01233 501581 LDA Tel: 01233 861038 LDA ASHFORD LODGE DURRANTS COURT BARN Ashford Road, Bagham Cross, Chilham, High Halden, Kent TN26 3BS Kent CT4 8DU Tel: 01233 851036 LDA Tel: 01227 731437 LDA FARM HOUSE ASHLEA HOUSE Highlands Farm, Woodchurch, Ashford, Kent TN26 3RJ Bockhanger Lane, Kennington, Ashford, Tel: 01233 861514 LDA Kent TN24 9BP FARM VIEW Tel: 01233 643635 LDA YA Highlands Farm, Woodchurch, Ashford, Kent TN26 3RJ ASHSTONE HOUSE Tel: 01233 861515 LDA Ashford Road, Hamstreet, Ashford, Kent TN26 2EW GLOVER HOUSE Tel: 01233 733477 OP LDA MH Glover Road, Willesborough, Ashford, Kent TN24 0RZ Tel: 01233 632149 BELMONT PD LDA SI YA Stone Street, Stanford North, Ashford, Kent TN25 6DF GRANGE, THE Tel: 01303 813084 LDA 2 The Street, Kennington, Ashford, Kent TN24 9EX Tel: 01233 621824 OP BIRCH HOUSE The Street, Appledore, Ashford, Kent TN26 2AF HALL, THE Tel: 01233 758527 LDA YA Ashford Road, Hamstreet, Ashford, Kent TN26 2EW Tel: 01233 732036 OP LDA YA BOLDSHAVES OAST Woodchurch, Ashford, Kent TN26 3RA HARRINGTON COTTAGE Forge Hill, Aldington, Ashford, Kent TN25 7DT Tel: 01233 860039 LDA Tel: 01233 720814 LDA BRAMBLES CARE HOME HEATHFIELD RESIDENTIAL HOME Bramble Lane, Wye, Ashford, Kent TN25 5EE Canterbury Road, Ashford, Kent TN24 8QG Tel: 01233 813217 Advert page 64 OP Tel: 01233 610010 Advert page 64 OP D BRAMLEY HOUSE HOLLY COTTAGE Bromley Green Road, Ruckinge, Ashford, Highlands Farm, Woodchurch, Ashford, Kent TN26 3RJ Kent TN26 2EG Tel: 01233 861512 LDA Tel: 01233 732629 OP HOMELANDS CHARING COURT RESIDENTIAL HOME Forge Hill, Aldington, Ashford, Kent TN25 7DT Pluckley Road, Charing, Ashford, Kent TN27 0AQ Tel: 01233 721229 LDA Tel: 01233 712491 OP IVY COTTAGE COSY LODGE Highlands Farm, Woodchurch, Ashford, Kent TN26 3RJ Westwell Leacon, Charing, Ashford, Kent TN27 0EH Tel: 01233 861513 LDA Tel: 01233 713515 LDA JUNIPER COURT LODGE The Forstal, off Church Road, Mersham, Ashford, Kent Church Road, Mersham, Ashford, Kent TN25 6NS TN25 6NU Tel: 01233 503117 LDA Tel: 01233 720849 LDA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care 65 Brook Street Woodchurch WOODCHURCH HOUSE Ashford Kent Nursing Home & Care Suites TN26 3SN Relationship Centred Care™

A development of care suites providing full personal care and nursing

Family owned by Ernie and Dr Karen Graham (a practising GP)

• Choice of Social Groups • Social Programme There are separate units for physical As part of our Relationship Centred Care frailty and dementia so that people ethos, we work with residents and their can live together in socially compatible families to document their life stories. groups. This forms the base for a tailored programme of activities and social • Staffing interaction with families and friends. All staff are direct employees and have specialist care training, thus ensuring • Specialist Equipment continuity of care and facilitating a Alternating pressure mattresses, “family” atmosphere. profiling beds, disabled baths, manual handling aids, etc.

Please visit our website or contact us for more information

Website: www.woodchurchhouse.co.uk Tel: 01233 861600 Fax: 01233 861602 Email: [email protected] Brook Street Ashford care homes continued WOODCHURCH HOUSE Woodchurch Ashford Kent KENT AUTISTIC TRUST, THE SEVINGTON MILL Nursing Home & Care Suites TN26 3SN - BEAVER LANE, 118 Sevington Lane, Willesborough, Ashford, Ashford, Kent TN23 5NX Kent TN24 0LB Relationship Centred Care™ Tel: 01634 405168 LDA Tel: 01233 639800 OP D KENT AUTISTIC TRUST, THE SOUTHFIELDS - JEMMETT ROAD, 165 Stanhope Road, Ashford, Kent TN23 5RW Ashford, Kent TN23 4RH Tel: 01233 620256 LDA YA Tel: 01634 405168 LDA ST VALERY CARE HOME LAURELS, THE York Road, Kennington, Ashford, Kent TN24 9QQ 209 Faversham Road, Ashford, Kent TN24 9AF Tel: 01233 613931 OP D MH Tel: 01233 635932 MH SUMMERLANDS LYNDHURST HOUSE Maidstone Road, Westwell Leacon, Charing, Lyndhurst House, Charing Hill, Charing, Ashford, Kent Kent TN27 0EE TN27 0NG Tel: 01233 713454 LDA Tel: 01233 713611 LDA YA SYCAMORE LODGE MAY LODGE 175 Faversham Road, Kennington, Ashford, Barrow Hill, , Ashford, Kent TN25 6JG Kent TN24 9AE Tel: 01303 813926 LDA Tel: 01233 629225 PD MH YA MAY MORNING TOSH LODGE Barrow Hill, Sellindge, Ashford, Kent TN25 6JG 215 Faversham Road, Kennington, Ashford, Tel: 01303 813166 LDA MH SI Kent TN24 9AF Tel: 01233 629225 NEW BUNGALOW, THE MH YA Forge Hill, Aldington, Ashford, Kent TN25 7DT WHISTON HOUSE Tel: 01233 721222 PD LDA Whiston Avenue, Bethersden, Ashford, Kent TN26 3LA OAKLANDS Tel: 01233 820912 183 Faversham Road, Ashford, Kent TN24 9AE LDA MH A development of care suites Tel: 01233 632381 LDA WOODCHURCH HOUSE Brook Street, Woodchurch, Ashford, ORCHARD HOUSE Kent TN26 3SN Advert page 66 providing full personal care and nursing Ashford Road, Kingsnorth, Ashford, Tel: 01233 861600 Kent TN23 3ED OP D PD MH SI AD Tel: 01233 664906 PD LDA YEW TREE HOUSE RESIDENTIAL CARE HOME FOR THE ELDERLY Family owned by Ernie and Dr Karen Graham (a practising GP) RICHARDSON COURT 9 Station Road, Headcorn, Ashford, Kent TN27 9SB Main Road, Sellindge, Kent TN25 6JD Tel: 01622 890112 OP • Choice of Social Groups • Social Programme Tel: 01303 814821 LDA There are separate units for physical As part of our Relationship Centred Care YORK HOUSE CARE HOME RICHARDSON COURT COTTAGE frailty and dementia so that people ethos, we work with residents and their York Road, Kennington, Ashford, Kent TN24 9QQ Main Road, Sellindge, Kent TN25 6JD can live together in socially compatible families to document their life stories. Tel: 01233 613931 OP Tel: 01303 814821 LDA groups. This forms the base for a tailored programme of activities and social ROSE COTTAGE • Staffing interaction with families and friends. Church Road, Mersham, Ashford, Kent TN25 6NT All staff are direct employees and have Tel: 01233 502223 LDA specialist care training, thus ensuring • Specialist Equipment ROSEMARY COTTAGE continuity of care and facilitating a Alternating pressure mattresses, Highlands Farm, Woodchurch, Ashford, Kent TN26 3RJ “family” atmosphere. profiling beds, disabled baths, manual Tel: 01233 861510 PD LDA handling aids, etc.

Please visit our website or contact us for more information Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted Website: www.woodchurchhouse.co.uk Tel: 01233 861600 Fax: 01233 861602 Email: [email protected] Visit www.carechoices.co.uk for further assistance with your search for care 67 Residential, Day & Respite Care Comfort, independence and care of the highest quality Breton Court is more than just a Nursing & place for older people to live. Residential Home We are a vibrant, senior living community Singleton providing companionship, care, comfort and a wide selection of activities, that match individual interests. • Purpose built home providing quality care • 24 hour Nursing care Residents lead richer lives, moving from isolation to a real community. • Excellent CQC report Whether they choose to play a competitive • Friendly and homely environment game of bingo, take part in morning exercise or just relax with friends, residents discover a • En-suite facilities second family and a home in which to thrive, • Good home cooking both in body and spirit. • Close to local amenities “Recognising the challenges of ageing, we are dedicated to Singleton Nursing & Residential Home, Hoxton Close, Ashford, Kent TN23 5LB with independence.” Tel: 01233 666768 Rated 5 for No. 1 Recommended Fully Compliant with Email: [email protected] Food Hygiene Care Home in the UK CQC - 5 Green Ticks www.singleton-nursing-home.co.uk Breton Court Residential Care Home · Grange Road · St. Michaels · Kent TN30 6EE Tel 01580 762 797 · www.bretoncourt.co.uk We always remember it’s your home Oakfield House Retirement Home House Established 1987 Your Home from Home

Celebrating over 25 years of quality care to older persons. A friendly family run home, A family run retirement home set in the middle of the specialising in short & long picturesque village of Wingham. term care including dementia, Close to local shops and on the bus route. providing companionship & Single and double rooms - all en suite and all with 24 hr. independence. nurse-call system, t.v. points and telephones. Excellent food - Special Diets catered for. • 56 spacious en suite rooms • All weather conservatory regular visits from local doctors, opticians, chiropodists, hairdresser and Church Ministers. • Beautiful setting in rural village community • Activities co-ordinator for your individual needs Sunlounge overlooking patio and large secluded garden. • Delicious home prepared food, all dietary needs catered for Library. Outings. Craft mornings. Games afternoons. • 24 hour care We offer a permanent home, also respite, holiday • 5 near care apartments & day care available. • Day community centre We aim to make your retirement years happy and carefree. Tel: 01227 721 527 Proprietors: Mr & Mrs R. Field Wingham • Nr Canterbury • CT3 1BU 2 High Street, Littlebourne, Canterbury, Kent CT3 1UN Tel: (01227) 721107 Mobile: 07817 636460 www.littlebournecarehome.co.uk E-mail: [email protected] [email protected]

68 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Ashford care homes with nursing

ASHFORD NURSING HOME PARK VIEW CARE CENTRE 407 Hythe Road, Willesborough, Ashford, Kent TN24 0JA Field View, Park Farm, Ashford, Kent TN23 3NZ Tel: 01233 645370 OP D LDA SI Tel: 01233 501748 OP D ASHMINSTER HOUSE SINGLETON NURSING AND Clive Dennis Court, off Hythe Road, Ashford, Kent TN24 0LX RESIDENTIAL HOME LIMITED Tel: 01233 664085 Advert page 53 OP D Hoxton Close, Singleton, Ashford, Kent TN23 5LB BRABOURNE CARE CENTRE Tel: 01233 666768 Advert page 68 OP 209 Hythe Road, Ashford, Kent TN24 OQJ Tel: 01233 643555 OP D LDA SI WARREN LODGE NURSING HOME Warren Lane, Ashford, Kent TN24 8UF HALDEN HEIGHTS CARE COMMUNITY Tel: 01233 884692 Advert page 76 OP D Ashford Road, High Halden, Kent TN26 3BP Tel: 01233 851136 OP D WOODCHURCH HOUSE HOTHFIELD MANOR ACQUIRED BRAIN INJURY Brook Street, Woodchurch, Ashford, CENTRE Kent TN26 3SN Bethersden Road, Hothfield, Ashford, Kent TN26 1EL Tel: 01233 861600 Advert page 66 OP D PD MH SI AD Tel: 01233 643272 PD YA Tenterden care homes

BRETON COURT Grange Road, St Michaels, For a comprehensive list of home care providers please Tenterden, Kent TN30 6EE see page 31. Tel:WHAT 01580 762797 ARE Advert THE page 68 CARE OPTIONS?OP HOWTenterdenWHAT WILL AREcare homes ITHE KNOW with CARE nursing WHICH OPTIONS? TO CHOOSE? HOWWHAT WILL IF MUM I KNOW DOESN’T WHICH AGREE? TO CHOOSE? ACACIAWHAT HOUSE IF - TENTERDENMUM DOESN’T AGREE?WEST VIEW INTEGRATED CARE CENTRE Ashford Road, St Michaels, Tenterden, Kent TN30 6QA Plummer Lane, Tenterden, Kent TN30 6TX Tel:VISIT 01580 THE765122 NEWAdvert outside CARE back SELECT cover OP WEBSITE PD Tel: 01580 WWW.CARESELECT.CO.UK 261500 OP D VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK WHAT ARE THE CARE OPTIONS? HOW WILL I KNOW WHICH TO CHOOSE? WHAT AREIF MUM THE DOESN’T CARE OPTIONS? AGREE? HOW WILL I KNOW WHICH TO CHOOSE? WHATVISIT THE IF NEWMUM CARE DOESN’T SELECT AGREE? WEBSITE WWW.CARESELECT.CO.UK

VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK

CALL CARE SELECT FOR MORE INFORMATION: 0800CALL CARE 389 SELECT 2077 FOR MORE INFORMATION: 0800 389 2077

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands Mental health Sensory impairment Younger adults People who misuse alcohol or drugs CALL CAREMH SELECT FOR MORESI INFORMATION:YA AD Advertisers are highlighted 0800 389 2077 VisitCALL www.carechoices.co.uk CARE SELECT FOR MORE for INFORMATION: further assistance with your search for care 69 0800 389 2077 Canterbury

Canterbury care homes

ABBEYFIELD CONNORS HOUSE HIGHLAND HOUSE Connors House, Craddock Road, Canterbury, Littlebourne Road, Canterbury, Kent CT3 4AE Kent CT1 1YP Tel: 01227 462921 OP Tel: 01227 769774 Advert page 86 OP D KING EDWARD HOUSE HOUSE 77–79 New Street, Ash, Canterbury, Kent CT3 2BW Pond Hill, Adisham, Canterbury, Kent CT3 3LH Tel: 01304 812953 D PD LDA MH SI YA Tel: 01304 840170 LDA KINGSTON HOUSE BEECHES RESIDENTIAL HOME, THE 10 The Street, Kingston, Canterbury, Kent CT4 6HZ 35 Ethelbert Road, Canterbury, Kent CT1 3NF Tel: 01227 832981 D LDA Tel: 01227 769654 LDA LITTLEBOURNE HOUSE RESIDENTIAL CARE HOME BRIDGE HAVEN 2 High Street, Littlebourne, Canterbury, Kent CT3 1UN Conyngham Lane, Bridge, Canterbury, Tel: 01227 721527 Advert page 68 OP D Kent CT4 5JX Tel: 01227 831607 Advert page 55 OP D MONT CALM – STURRY Park View, Sturry, Canterbury, Kent CT2 0NW BRIDGE HOUSE Tel: 01227 710897 D Greenhills, Barham, Canterbury, Kent CT4 6LE Tel: 01227 832512 LDA NEWLANDS 4 Church Lane, , Canterbury, Kent CT2 0HA CANTERBURY ADULT SUPPORT UNIT Tel: 01227 713883 OP LDA YA 88 Whitstable Road, Canterbury, Kent CT2 8ED Tel: 01227 454020 LDA YA OAKFIELD HOUSE High Street, Wingham, Canterbury, Kent CT3 1BU CHASE, THE Tel: 01227 721107 Advert page 68 53 Ethelbert Road, Canterbury, Kent CT1 3NH OP Tel: 01227 453483 OP D OLD FARM HOUSE RESIDENTIAL HOME, THE ELIZABETH HOUSE 48 Hollow Lane, Canterbury, Kent CT1 3SA 68 Island Road, Upstreet, Canterbury, Kent CT3 4DD Tel: 01227 453685 OP Tel: 01227 860516 D MH YA AD OLD RECTORY, THE FAITH HOUSE (L’ARCHE KENT) 45 Sandwich Road, Ash, Canterbury, Kent CT3 2AF 21/22 Redwood Close, Canterbury, Kent CT2 7TH Tel: 01304 813128 D PD LDA MH SI Tel: 01227 459133 LDA OLD RECTORY RETIREMENT HOME, THE GREENBANKS Lanfranc Gardens, Summerhill, Canterbury, Green Hills, Barham, Canterbury, Kent CT4 6LE Kent CT2 8NJ Tel: 01227 831731 OP D PD LDA SI Tel: 01227 768004 OP

HAMILTON’S RESIDENTIAL HOME PILGRIMS LODGE RESIDENTIAL HOME 26 Island Road, Upstreet, Canterbury, Kent CT3 4DA 10–12 Pilgrims Way, Canterbury, Kent CT1 1XT Tel: 01227 860128 OP D Tel: 01227 760199 OP D

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

70 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Canterbury care homes continued

RAINBOW, THE (L’ARCHE KENT) SUSSEX AVENUE, 26A 5 Victoria Road, Canterbury, Kent CT1 3SG – MCCH SOCIETY LIMITED Tel: 01227 455745 LDA Canterbury, Kent CT1 1RT REDWALLS Tel: 01227 768845 Advert page 48 LDA Road, Canterbury, Kent CT3 4AP SYCAMORE HEIGHTS Tel: 01227 780796 PD LDA SI YA 89–91 Priest Avenue, Canterbury, Kent CT2 8PP ROBERTA HOUSE Tel: 01227 471074 LDA 95–103 Island Road, Upstreet, Canterbury, Kent CT3 4DE VALLEY HOUSE Tel: 01227 860704 OP D MH YA AD Vineyard, Breach, Canterbury, Kent CT4 6LN ROPER HOUSE - RNIB ACTION ON HEARING LOSS Tel: 01227 832230 LDA St Dunstans Street, Canterbury, Kent CT2 8BZ WHITSTABLE ROAD, 94 Tel: 01227 462155 OP D PD LDA MH SI YA – MCCH SOCIETY LIMITED SAXON LODGE RESIDENTIAL HOME LTD Canterbury, Kent CT2 8ED 30 Western Avenue, Bridge, Canterbury, Kent CT4 5LT Tel: 01227 471980 Advert page 48 LDA Tel: 01227 831737 OP WOODVILLE RESPITE CENTRE SMOCK ACRE Woodville Close, Canterbury, Kent CT1 3TX Hollow Lane, , Canterbury, Kent CT3 4LF Tel: 01227 780965 PD LDA SI YA Tel: 0208 308 2900 PD LDA Canterbury care homes with nursing

BARHAM HOUSE NURSING HOME The Hailey The Street, Barham, Canterbury, Kent CT4 6PA Tel: 01227 833400 OP D PD MH SI

HARBLEDOWN LODGE , Canterbury, Kent CT2 9AP Tel: 01227 458116 Advert pages 8 and 9 OP D

HIGH MEADOW NURSING HOME 126–128 Old Dover Road, Canterbury, Kent CT1 3PF Tel: 01227 760213 OP D The Hailey is a large residential care home that takes pride in the high levels HIGH VIEW OAST CARE HOME of services that it gives to all people Poulton Lane, Ash, Canterbury, Kent CT3 2HN who choose to live there. It provides accommodation for up to 36 Adults Tel: 01304 813333 OP PD YA with mental health difficulties.

•Single & En Suite Deluxe Bedrooms HIGHFIELD •Hair Salon•Client Kitchen Lane, Bekesbourne, • On-site Day Centre Providing Numerous Activities & Skills Canterbury, Kent CT4 5DX •Coaching Promoting Independence Tel: 01227 831941 OP PD YA •Short Stay & Respite Care Offered For details & a brochure contact Janet Minter, RED HOUSE NURSING HOME, THE Registered Manager 01227 742366 7/8 The Downs, Beacon Hill, Herne Bay, Kent CT6 6AU London Road, Canterbury, Kent CT2 8NB Email: [email protected] Web: www.all-about-care.co.uk Tel: 01227 464171 OP PD SI

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care 71 St Martins and Broomfield Lodge Providing excellent care for dementia focusing on clients’ individual needs. We offer a high standard of accommodation with 24 hour care by professional trained staff. • Respite care

• Regular entertainment NEWLY EXTENDED • Visiting hairdresser, chiropodist & aromatherapist

• Seasonal menu St Martins Care Home Broomfield Lodge Care Home • Lift 3 Joy Lane, Whitstable, 1 Hunters Forstal Road, Broomfield, Kent CT5 4LS • Friendly run Homes with Herne Bay, Kent CT6 7DN Email: [email protected] a warm and welcoming Email: [email protected] Tel: 01227 261340 Tel: 01227 740417 www.stmartinscarehome.co.uk atmosphere www.broomfieldlodgecarehome.co.uk Owned and operated by H U Investments Limited, a company that is committed to Investing In Care. The Coach House, The Oasts Business Village, Red Hill, Wateringbury, Maidstone, Kent ME18 5NN Tel: 07733 177553 Email: [email protected]

Wimbledon House

Wimbledon House is a large residential care home set in mature gardens a short stroll from the seafront. It provides accommodation for up to 34 Adults with mental health difficulties offering a warm, caring, homely atmosphere. •Single & En Suite Deluxe Bedrooms•Hair Salon •Large Well Equipped Communal Areas •Private Gardens & Decked Areas •Ground Floor Accommodation • Day Centre Providing Numerous Activities & Skills Coaching Promoting Independence •Short Stay & Respite Care Offered For details & a brochure contact Michelle Abbott, Registered Manager 01227 370909 58 Selsea Avenue, Herne Bay, Kent CT6 8SD Email: [email protected] Web: www.all-about-care.co.uk

72 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Herne Bay care homes

ASHMORE HOUSE HIGH PINES RESIDENTIAL HOME LTD 99 Carlton Hill, Herne Bay, Kent CT6 8HR 47 Pigeon Lane, Herne, Herne Bay, Kent CT6 7ES Tel: 01227 365420 OP Tel: 01227 368454 OP D BROOMFIELD LODGE HMT CARE LIMITED 1 Hunters Forstal Road, Herne Bay, Kent CT6 7DN 48 Albany Drive, Herne Bay, Kent CT6 8PX Tel: 01227 740417 Advert page 72 OP D Tel: 01227 742992 PD YA CEDAR OAKS KIMBERLEY RESIDENTIAL HOME 68 Cavendish Road, Herne Bay, Kent CT6 5BB 40 Mickleburgh Hill, Herne Bay, Kent CT6 6DT Tel: 01227 370158 LDA Tel: 01227 374568 D COACH HOUSE, THE KINGSLEY Strode Park House, Lower Herne Road, 28 Downs Park, Herne Bay, Kent CT6 6BZ Herne Bay, Kent CT6 7NE Tel: 01227 367577 LDA Tel: 01227 740871 PD LDA SI YA LALEHAM, THE CONIFERS 117–121 Central Parade, Herne Bay, Kent CT6 5JN 73 Reculver Road, Herne Bay, Kent CT6 6LQ Tel: 01227 374898 OP D Tel: 01227 372112 LDA MH OPTIMA CARE LIMITED - LANCASTER GARDENS, 34 CUMBERLAND, THE Beltinge, Herne Bay, Kent CT6 6PU 9–11 Beltinge Road, Herne Bay, Kent CT6 6DB Tel: 01227 368915 OP PD LDA SI YA Tel: 01227 375301 Advert page 74 OP D OPTIMA CARE LIMITED - SPENSER ROAD, 37 DALKEITH LODGE Herne Bay, Kent CT6 5QP 41 Mickleburgh Hill, Herne Bay, Kent CT6 6DT Tel: 01227 741114 OP PD LDA SI YA Tel: 01227 362820 LDA ELLIOTT HOUSE CARE HOME ORCHARD HOUSE 22 Reculver Road, Beltinge, Herne Bay, Kent CT6 6NA Underdown Lane, Herne Bay, Kent CT6 5UD Tel: 01227 373586 Tel: 01227 374084 OP D PD YA FAVORITA HOUSE RESIDENTIAL HOME OXENDEN HOUSE CARE HOME 28 Canterbury Road, Herne Bay, Kent CT6 5DJ Oxenden Square, Herne Bay, Kent CT6 8TN Tel: 01227 374166 OP Tel: 01227 371228 LDA GRANGE, THE PARSONAGE LODGE EMI 75 Reculver Road, Herne Bay, Kent CT6 6LQ 6 Parsonage Road, Herne Bay, Kent CT6 5TA Tel: 01227 741357 LDA Tel: 01227 373121 D HAILEY RESIDENTIAL CARE HOME, THE RESTHAVEN RESIDENTIAL HOME 7–8 The Downs, Beacon Hill, Herne Bay, Kent CT6 6AU 123 Grand Drive, Herne Bay, Kent CT6 8HS Tel: 01227 742366 Advert page 71 OP MH YA Tel: 01227 740400 OP D PD SI HARBOUR CARE HOME RIVENDELL, THE 139 The Broadway, Herne Bay, Kent CT6 8HY 6 Beacon Road, Herne Bay, Kent CT6 6DH Tel: 01227 741940 MH AD Tel: 01227 363137 LDA

HERON HOUSE ROCKROSE REST HOME St Augustines, Sweechbridge Road, Beltinge, Kent CT6 6TB 10 Kingsfield Road, Broomfield, Herne Bay, Kent CT6 7EA Tel: 01227 368932 PD LDA SI YA Tel: 01227 740549 OP

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care 73 Herne Bay care homes continued

ROSELANDS STRODE PARK HOUSE 50 Reculver Drive, Beltinge, Herne Bay, Lower Herne Road, Herne Bay, Kent CT6 7NE Kent CT6 6QF Tel: 01227 373292 OP PD SI YA Tel: 01227 360738 OP LDA YA TARRYS RESIDENTIAL HOME LTD SEYMOUR HOUSE 86–88 Grand Drive, Herne Bay, Kent CT6 8LL 9 Queensbridge Drive, Herne Bay, Kent CT6 8HE Tel: 01227 367045 OP D Tel: 01227 361395 LDA UPLANDS HOUSE SOVEREIGN HOUSE 2 Tyndale Park, Herne Bay, Kent CT6 6BP 30 Canterbury Road, Herne Bay, Kent CT6 5DJ Tel: 01227 283749 LDA Tel: 01227 368796 Advert page 75 OP WHITEBIRCH LODGE ST BRELADES 102–104 Canterbury Road, Herne Bay, Kent CT6 5SE 5–6 Beacon Hill, Herne Bay, Kent CT6 6AU Tel: 01227 374633 Advert page 72 OP Tel: 01227 375301 Advert below OP D WIMBLEDON HOUSE ST PETER’S CARE HOME RESIDENTIAL CARE HOME 15 St George’s Terrace, Herne Bay, Kent CT6 8RQ 58 Selsea Avenue, Herne Bay, Kent CT6 8SD Tel: 01227 744000 Advert below OP Tel: 01227 370909 Advert page 72 OP MH YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

St BreladeS and CumBerland Care Home For ladieS

5/6 Beacon Hill 9/11 Beltinge rd Herne Bay Herne Bay Kent Ct6 6au Kent Ct6 6dB St Brelades is a beautifully appointed Care Home overlooking the Downs and sea. The Cumberland Care Home is ideally situated close to the seafront and all local amenities.

Both Homes are single sex homes supporting ladies with Dementia under the same Registered Manager, Cathy Chuck since 1980. The homes have always complied Delivering YOUR CARE fully with CQC standards, and have achieved excellent ...Understanding your needs outcomes in the inspections. Well trained and highly You’ll find a beautiful home set skilled female carers provide sensitive and professional in picturesque gardens near the sea support to each lady by encouraging each person to at St Peter’s. make choices in their daily lives and in respecting their If comfort, companionship, security and privacy and dignity at all times. The aim is to enable ‘everything done for you’ care is what you the ladies to achieve a meaningful and fulfilling life and are looking for then St Peters will be a perfect fit. You will find life here is luxurious, stress to promote their sense of identity through the carers free, interesting, engaging and enjoyable. conduct and interaction with them. Our services include: Further details from:- • Residential care • Respite care mrs Cathy Chuck or mr neil mcneill 15 Saint George’s Terrace, Herne Bay CT6 8RQ on: 01227 375301 or 01227 365203 Tel: 01227 744000 • www.carehomehernebay.co.uk

74 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Herne Bay care homes with nursing

BEACON HILL LODGE Sovereign House Residential Care Home 18 Beacon Hill, The Downs, Herne Bay, Kent CT6 6BA 30 Canterbury Road, Herne Bay, Kent CT6 5DJ Tel: 01227 375536 Advert pages 8 and 9 OP D A detached property situated only two minutes from the beach and High Street, Sovereign House is COACH HOUSE, THE registered to provide personal care and support for up Strode Park House, Lower Herne Road, to 10 older people. Herne Bay, Kent CT6 7NE The well decorated and maintained accommodation is spread over three floors with eight en-suite rooms and Tel: 01227 740871 PD LDA SI YA two rooms with adjoining bathrooms. The home has a lift, a grassed front garden and a concreted rear garden HAYDON-MAYER with plants and shrubs.

54 Albany Drive, Herne Bay, Kent CT6 8PX Contact us for further information: Tel: 01227 374962 Advert pages 8 and 9 OP D Tel: 01227 368796 Email: [email protected] SIGNATURE AT THE MIRAMAR LIMITED 165 Reculver Road, Beltinge, Herne Bay, Kent CT6 6PX Tel: 01227 374488 OP D PD STRODE PARK HOUSE For a comprehensive list of home care providers please Lower Herne Road, Herne Bay, Kent CT6 7NE see page 31 Tel: 01227 373292 OP PD SI YA

Whitstable care homes

BRADBURY GRANGE MAYLANDS 74 Canterbury Road, Whitstable, Kent CT5 4HE Grosvenor Road, Whitstable, Kent CT5 4NN Tel: 01227 273209 OP D Tel: 01227 770232 OP LDA YA

FIVEWAYS ST GEORGE RESIDENTIAL CARE HOME Kingsdown Park East, , Whitstable, Kent CT5 2DT 42–43 West Cliff, Whitstable, Kent CT5 1DJ Tel: 0208 531 5885 LDA MH SI Tel: 01227 280599 OP

LYNDHURST REST HOME ST MARTIN’S 42–43 Marine Parade, Tankerton, Whitstable, 3 Joy Lane, Whitstable, Kent CT5 4LS Kent CT5 2BE Tel: 01227 261340 Advert page 72 OP D Tel: 01227 275290 D TRALEE REST HOME MARINE PARADE, 18 – MCCH SOCIETY LIMITED 38–40 Tankerton Road, Whitstable, 18 Marine Parade, Tankerton, Whitstable, Kent CT5 2BG Kent CT5 2AB Tel: 01227 772824 Advert pages 48 MH Tel: 01227 276307 OP D

Whitstable care homes with nursing

CHESTFIELD HOUSE WHITSTABLE NURSING HOME The Ridgeway, Chestfield, Whitstable, Kent CT5 3JT 27 - 28 Westcliff, Whitstable, Kent CT5 1DN Tel: 01227 792281 Advert pages 8 and 9 OP D Tel: 01227 265443 Advert pages 8 and 9 OP D ST JOHN HOME 1 Gloucester Road, Whitstable, Kent CT5 2DS Tel: 01227 273043 OP

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care 75 The Old Downs Sonya Lodge Residential Care Centre Residential Care Centre A beautiful period building set amidst Located in the quiet Kentish village of stunning woodland in the heart of the Wilmington, Sonya Lodge is a residential Kentish countryside. The Old Downs Home providing specialist 24-hour care provides specialist 24-hour care for elderly for up to 37 elderly people, who have been people with Dementia and related illnesses. diagnosed with Dementia.

• Care tailored to each individual’s needs and abilities • Care tailored to each individual’s needs and abilities • Dedicated and highly skilled team of carers and professionals • Dedicated team of carers and professionals • Beautiful conservatory offering stunning views of the valley • A home-from-home environment • Cinema area and reminiscence facilities • Excellent range of activities to suit all levels of ability • Excellent outings to areas of local interest • Onsite Hairdressing and visiting Therapists • Easy transport links to London and all areas of the Southeast • Immaculately landscaped, enclosed gardens

ContaCt US today for more information ContaCt US today for more information

The Old Downs Residential Care Centre Sonya Lodge Residential Care Centre Castle Hill, Hartley, Dartford, Kent DA3 7BH 10 High Road, Dartford, Kent DA2 7EG

Call 01474 702 146 or email Call 01322 289 768 or email [email protected] www.nellsar.com [email protected] www.nellsar.com

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Questions on elderly care in Kent? We can help

Getting to know our elderly care support line. When you’re considering care for your loved one, speaking to us can really help to put your mind at ease. Whether it’s advice on choosing the right care, or understanding how to pay for care – our team of elderly care advisers are here to guide you through your options.

To talk to an elderly care adviser: † Call 0333 220 4922

† Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles. Calls may be monitored and may be recorded.

76 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Dartford

Dartford care homes

BLOSSOMS CARE HOME SHAKTI LODGE Mounts Road, Greenhithe, Kent DA9 9ND 208-212 Princes Road, Dartford, Kent DA1 3HR Tel: 01322 381642 OP D PD Tel: 01322 288070 OP D BRAMBLINGS RESIDENTIAL CARE HOME SHORE LODGE - CARE HOME LEARNING DISABILITIES Bramblefield Close, Hartley, Kent DA3 7PE Bow Arrow Lane, Dartford, Kent DA2 6PB Tel: 01474 702332 OP Tel: 01322 220965 LDA YA CHARTON MANOR SONYA LODGE DEMENTIA RESIDENTIAL Gorse Hill, Farningham, Kent DA4 0JT CARE HOME Tel: 01322 863116 OP YA 10 High Road, Wilmington, Dartford, Kent DA2 7EG Tel: 01322 289768 Advert page 76 OP D DARENTH GRANGE RESIDENTIAL HOME Darenth Hill, Darenth, Dartford, Kent DA2 7QR ST JAMES HOUSE Tel: 01322 224423 Advert page 78 OP D SI 53-55 Spital Street, Dartford, Kent DA1 2EB Tel: 07563 238730 PD LDA MH SI YA AD FAIRBY GRANGE WALSINGHAM TURNBULL CLOSE, 56-58 Ash Road, Hartley, Longfield, Dartford, Walsingham, Stone, Dartford, Kent DA9 9EB Kent DA3 8ER Tel: 01322 381568 PD LDA SI YA Tel: 01474 702223 OP D MH GARDENIA HOUSE Gardenia House 19 Pilgrims Court, Temple Hill, Dartford, Kent DA1 5LZ Residential Care Home Tel: 01322 290837 Advert adjacent 19 Pilgrims Court, off Farnol Road OP D PD LDA SI MH Temple Hill, Dartford, Kent DA1 5LZ Tel: 01322 290837 Fax: 01322 281040 HASLINGTON RESIDENTIAL HOME We aim to make Gardenia House feel Bean Road, Greenhithe, Kent DA9 9JB like a home from home. We provide high quality care for our 25 residents but they Tel: 01322 383229 OP D are also encouraged to maintain as much personal independence as possible. With strong links to the local community plus KIMBERLEY RESIDENTIAL HOME LTD regular activities on offer, at Gardenia 40 Miskin Road, Dartford, Kent DA1 2LS House we want each resident to enjoy a full and rewarding life whilst Tel: 01322 291885 OP D having the security of our support whenever needed. OLD DOWNS DEMENTIA RESIDENTIAL www.heritagecare.co.uk Email: [email protected] CARE HOME, THE Castle Hill, Hartley, Dartford, Kent DA3 7BH Tel: 01474 702146 Advert page 76 OP D ROSEWOOD RESIDENTIAL CARE HOME Cobham Terrace, Bean Road, Greenhithe, Dartford, Kent DA9 9JB Tel: 01322 385088 OP D SELF UNLIMITED STATION ROAD, 33A Longfield, Dartford, Kent DA3 7QD Tel: 01474 700498 OP LDA YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care 77 Darenth Grange Residential Home • Fresh home cooking, Registered for 29 Elderly Clients • Established since 1952 catering for all clients’ tastes St Winifreds • Visiting chiropodist / hairdresser / optician Residential Care Centre and clergy Located in the picturesque seaside town • Entertainment/ activities of Deal, St Winifred’s is a Residential Home providing specialist 24-hour care for up to 55 elderly people who have been diagnosed with Dementia.

• Care tailored to each individual’s needs and abilities • Dedicated team of carers and professionals

• Grade II listed building with modern, purpose-built extensions • En-suite rooms/ • Secure, family orientated environment near the sea Nurse call system • Day care facilities available • 9 person lift • Hairdressing and Therapists onsite The home is reached by a long private • Excellent transport links to London and the Southeast drive, standing in over six acres of green • Ample parking spaces/ Extensive garden with patio belt on the hill, overlooking beautiful Darenth Valley. We aim to Contact: Debbie Myatt ContaCt US today for more information Provider: DFA Care Ltd respect the privacy and dignity of the clients in a homely atmosphere where St Winifreds Residential Care Centre care comes first. 236 London Road, Deal, Kent CT14 9PP

Call 01304 375 758 or email [email protected] www.nellsar.com

NEL_081_SW_Quarter-page-AD_90x130.inddAlAnd 1 Ale 27/01/2015 14:15 ResidentiAl Home foR tHe eldeRly 9 the drove, Whitfield, nr dover, Kent ct16 3jB tel/fax: 01304 824904 email: [email protected] www.alandaleresidentialhome.co.uk Alandale is a family run, modern, purpose built residential home for elderly ladies and gentlemen. We specialise in providing high quality long-term, short stay, convalescence and day care.

foR moRe infoRmAtion pleAse contAct us oR just pop in!!

For a comprehensive list of home care providers please For a comprehensive list of useful contacts please see see page 31. page 125.

With so many providers to choose from, where do you start? www.carechoices.co.uk can help.

• search care providers quickly and easily • search by postcode/town and care type • Information on standards of care • links to the latest inspection reports • extra information, photos and direct website links for hundreds of providers • request a brochure • checklists to take with you when you visit developed by the publisher of this Directory Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly.

78 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Dartford care homes with nursing

BEECHCARE CARE HOME PETER GIDNEY NEURODISABILITY CENTRE, THE Darenth Road South, South Darenth, Dartford, Kent DA2 7QT Darenth Road South, Dartford, Kent DA2 7QT Tel: 01322 628000 OP PD YA Tel: 01322 628000 PD YA BROAD OAK MANOR NURSING HOME PRIORY MEWS NURSING HOME Broad Oak Close, off Arnolds Lane, Sutton At Hone, , Dartford, Kent DA2 6EG Dartford, Kent DA4 9HF Tel: 01322 517221 Advert page 76 OP D PD Tel: 01322 517345 Advert page 76 OP PD RUSSELL COURT NURSING HOME EGLANTINE VILLA RESIDENTIAL & NURSING HOME Russell Square, Longfield, Kent DA3 7RY Eglantine Lane, Horton Kirby, Dartford, Kent DA4 9JL Tel: 01474 708151 OP PD Tel: 01322 517128 Advert page 76 OP D WILMINGTON MANOR NURSING HOME HAZELWOOD NURSING HOME Common Lane, Wilmington, Dartford, Farm, Main Road, Longfield, Kent DA3 7PW Kent DA2 7BA Tel: 01474 573800 OP D Tel: 01322 518345 Advert page 76 OP PD KENTWOOD HOUSE WOMBWELL HALL NURSING HOME Darenth Road South, Darenth, Dartford, Kent DA2 7QT Wombwell Gardens, Northfleet, Kent DA11 8BL Tel: 01322 279771 OP PD Tel: 01474 887828 Advert page 76 OP

Dover

Deal care homes

ANRO HOUSE CHANNEL LEA, 12 17 Cambridge Road, Walmer, Deal, Kent CT14 7HG Walmer, Deal, Kent CT14 7UG Tel: 01304 367178 LDA MH YA Tel: 01304 367131 LDA YA ASPEN LODGE CHITTY BARN London Road, Sholden, Deal, Kent CT14 0AD Chitty Barn, Salisbury Road, Dover, Kent CT16 1EU Tel: 01304 367985 OP D Tel: 01303 276000 OP D PD LDA MH SI YA BLENHEIM HOUSE DUNRONALD COURT 28 Blenheim Road, Deal, Kent CT14 7DB 32 Orchard Avenue, Deal, Kent CT14 9RW Tel: 01304 362534 PD LDA MH YA Tel: 01304 364454 LDA YA BON SECOURS GENERALS MEADOW 250 Middle Deal Road, Deal, Kent CT14 9SW St Clare Road, Walmer, Deal, Kent CT14 7PY Tel: 01304 366325 LDA YA Tel: 01304 360965 OP BRADFIELD RESIDENTIAL HOME GLENDALE LODGE Hawksdown Road, Walmer, Deal, Kent CT14 7PW Glen Road, Kingsdown, Deal, Kent CT14 8BS Tel: 01304 360960 OP Tel: 01304 363449 OP CAMERON LODGE GOODWINS, THE 142 Church Path, Middle Deal Road, Deal, Kent CT14 9TU 3 St Richards Road, Deal, Kent CT14 9JR Tel: 01304 373650 OP PD LDA MH Tel: 01304 389149 LDA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care 79 ALSO FROM THE PUBLISHER OF THIS CARE DIRECTORY

THE HANDBOOK FOR RELATIVES

YOUR COMPANION THROUGH THE EMOTIONAL AND PRACTICAL ASPECTS OF CHOOSING AND FUNDING CARE FOR AN AGEING RELATIVE.

We understand how confusing and emotionally taxing arranging care services for a loved one can be. A Care Directory can only take you so far on this journey so we have published a further information guide, Care Select.

AFFORD WHAT ARE THE CARE OPTIONS? IF I MAKE THE WRONG

CAN WE AFFORD IT? WHAT IF MUM WHICH TO CHOOSE? KNOW WHICH TO CHOOSE? WHAT IF I MAKE THE WRONG CHOICE? WHAT IF I MAKE THE WRONG CHOICE? WHAT ARE THE CARE OPTIONS? CAN WE AFFORD IT? HOW WILL I KNOW WHAT ARE THE CARE OPTIONS? CAN WE AFFORD IT? DOESN’T AGREE? MUM DOESN’T AGREE? CAN WE AFFORD IT? HOW WILL I KNOW WHICH TO CHOOSE? HOW WILL I KNOW WHICH TO CHOOSE? WHAT IF I MAKE THE WRONG WHAT IF I MAKE THE WRONG CHOICE? CAN WE CAN WE AFFORD IT? MUM DOESN’T AGREE? ?

WHAT ARE THE CARE OPTIONS? WHAT ARE WRONG CHOICE? WHAT IF MUM DOESN’T AGREE? OPTIONS? WHAT ARE THE CARE HOW WILL I KNOW WHICH TO CHOOSE? CARE OPTIONS? WHAT IF I AFFORD IT? CAN WE AFFORD IT? IF I MAKE THE WRONG CARE THE CARE OPTIONS? AFFORD IT? AGREE? HOW WILL I KNOW WHICH TO CHOOSE? CAN WE AFFORD IT? ? WHAT ARE THE CARE OPTIONS? WHAT IF MUM DOESN’T AGREE? WHAT IF MUM DOESN’T AGREE? CAN WE AFFORD IT? WHAT IF MUM DOESN’T HOW WILL I KNOW WHAT ARE THE CARE OPTIONS? WHAT IF I MAKE THE WRONG CHOICE? WHAT IF CAN WE AFFORD IT? CAN WE AFFORD IT? ? WHAT IF I MAKE THE WRONG CHOICE? THE WRONG CHOICE? HOW WILL I KNOW CAN WE AFFORD IT? WHAT ARE THE CARE OPTIONS? CAN WE AFFORD IT? HOW WILL I KNOW WHAT IF MUM DOESN’T AGREE? MUM CARE OPTIONS? AGREE? ? WILL I KNOW WHICH TO CAN WE AFFORD IT? THE WRONG CHOICE? WRONG WHAT IF MUM WHAT HOW WILL ? WHAT ARE THE CARE OPTIONS? WHICH TO CHOOSE? CARE OPTIONS? HOW WILL I KNOW WHAT IF MUM ? HOW WILL I KNOW WHICH TO CHOOSE? WHAT IF MUM DOESN’T AGREE? CAN WE AFFORD IT? MAKE THE WRONG CHOICE? WHAT ARE THE CARE OPTIONS? HOW WILL I KNOW WHAT IF MUM CAN WE AFFORD IT? WHAT ARE THE CARE OPTIONS? WHAT IF I MAKE THE WRONG CHOICE? WILL I KNOW WHICH CAN WE AFFORD IT? CHOOSE? CHOOSE? WHAT IF WHAT IF I MAKE CARE OPTIONS? CAN THE WHAT IF I MAKE THE WRONG CHOICE? HOW WILL I KNOW ? ? CAN WE AFFORD IT? WHAT IF MUM IF I ? DOESN’T AGREE? CAN WE AFFORD IT? HOW WILL I KNOW WHICH TO CHOOSE? WHAT ARE THE CARE OPTIONS? WHAT IF I MAKE CAN WE AFFORD IT? ? TO CLAIM YOUR FREE COPY OF CARE SELECT (USUALLY £9.95), JUST CALL OUR HELPLINE 0800 389 2077*

WWW.CARESELECT.CO.UK

*While stocks last Deal care homes continued

GROVE VILLA CARE SEAHAVEN 28 Mill Road, Deal, Kent CT14 9AD 110 Wellington Parade, Kingsdown, Deal, Tel: 01304 364454 OP PD LDA MH Kent CT14 8AF Tel: 01304 364704 OP PD LDA SI YA HOMELEIGH 3 Sondes Road, Deal, Kent CT14 7BW SHOLDEN HALL RESIDENTIAL RETREAT Tel: 01304 380040 OP MH London Road, Sholden, Deal, Kent CT14 0AB Tel: 01304 375445 OP D LAURELS CARE HOME, THE 56 Lydia Road, Walmer, Deal, Kent CT14 9JY ST ALBAN’S HOUSE Tel: 01304 364275 LDA 12 The Grove, Deal, Kent CT14 9TL Tel: 01304 374243 MEADOWSIDE OP Liverpool Road, Walmer, Deal, Kent CT14 7NW ST WINIFREDS DEMENTIA Tel: 01304 363445 PD LDA YA RESIDENTIAL CARE HOME 236 London Road, Deal, Kent CT14 9PP MILESTONE HOUSE Tel: 01304 375758 Advert page 78 188 London Road, Deal, Kent CT14 9PW OP D Tel: 01304 381201 PD LDA SI UPTON HOUSE NEWLANDS RESIDENTIAL HOME Deal Road, Worth, Deal, Kent CT14 0BA 2 Wellington Parade, Walmer, Deal, Tel: 01304 612365 Advert page 4 OP D Kent CT14 8AA WALMER CARE CENTRE Tel: 01304 368193 OP D 8/10 Marine Road, Walmer, Sandwich, Kent CT14 7DN OLD VICARAGE, THE Tel: 01304 374928 Advert pages 8 & 9 OP D Vicarage Lane, Tilmanstone, Kent CT14 0JG WELLINGTON HOUSE Tel: 01304 611241 OP D 371 Dover Road, Walmer, Deal, Kent CT14 7NZ PHOENIX HOUSE Tel: 01304 379950 LDA YA The Drove, Northbourne, Deal, Kent CT14 0LN WESTBURY HOUSE Tel: 01304 379917 MH YA 2 Blenheim Road, Deal, Kent CT14 7DB ROSEHURST CARE HOME Tel: 01304 360696 LDA YA 162 Church Path, Deal, Kent CT14 9TU Tel: 01304 372312 OP D

Deal care homes with nursing

AMI LODGE SONIA LODGE 70 London Road, Deal, Kent CT14 9TF 5–7 Warwick Road, Walmer, Deal, Kent CT14 7JF Tel: 01304 371126 OP YA Tel: 01304 361894 OP D KNOLL NURSING HOME, THE ST ANSELM’S NURSING HOME 196 Dover Road, Walmer, Deal, Kent CT14 7NB St Clare Road, Walmer, Deal, Kent CT14 7QB Tel: 01304 374679 OP Tel: 01304 365644 OP D MH MARTHA TRUST HOUSE Homemead Lane, Deal, Kent CT14 0PG Tel: 01304 615223 PD LDA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care 81 Ivybank Meadow Dean Residential Care Home Residential Home Ivybank residential Meadow Dean is situated in a quiet, picturesque care home is a residential area of River close to the delightful Kearsney Abbey with lovely views of the river that friendly, homely runs along the side of the home.

atmosphere with n Care tailored to each individual’s needs and abilities

beautiful views of n Dedicated team of Carers and professionals

the valley. n A home - from - home environment

n Fresh home cooked meals and special diets catered for

Fully refurbished to a high specification, our n Regular activities and musical entertainments residents can enjoy our home whilst receiving n Comfortable lounges and conservatory high quality and flexible care, tailored for each individual’s needs. Our friendly team are fully n Short/ Long term respite committed to using their years of care experience to help older people, including those n Local shops and bus with dementia. Also, our great on-site chef routes are within walking prepares nutritious, home cooked meals to ensure distance

our residents are receiving all aspects of high quality care. n Visiting chiropodist, Now also providing day care facilities. optician and hairdresser

Please come and meet our staff and management team to discuss how For an appointment to view our lovely home, we can make living at Ivybank extra special for you or your relative. please contact us: Tel: 01304 822996 Tel: 01304 449 032 [email protected] Wellington Road, Temple Ewell, Dover CT16 3DB 35 Lower Road, River Dover, Kent CT17 0QT

Bromley Park Care Centre Meyer House Care Centre A 38-bedded Nursing Home for people with Located in the busy town of Erith, close to the Dementia and related illnesses. This large tranquility of local countryside, Meyer House period property has recently been extensively is a Residential and Nursing Home providing refurbished with a range of rooms from cozy 24-hour specialist care for elderly people to spacious with en-suite facilities. with or without Nursing needs.

• Care tailored to each individual’s needs and abilities • Care tailored to each individual’s needs and abilities • Highly experienced Dementia Care team • Dedicated and highly skilled team of nurses and carers • Diverse activities programme to suit every level of ability • Comfortable bedrooms, with and without en-suite facilities • Large activity centre/sensory room and assisted bathrooms Diverse activities programme to suit every level of ability • Beautiful conservatory overlooking secure, sensory gardens • • South London location and easy access from public or • A varied menu of home-cooked meals using local ingredients private transport • Good transport links to London and Kent

ContaCt US today for more information ContaCt US today for more information

Bromley Park Care Centre Meyer House Care Centre 75 Bromley Road, Beckenham, Kent BR3 5PA 28 Meyer Road, Erith, Kent DA8 3SJ

Call 0208 650 5504 or email Call 01322 338 329 or email [email protected] www.nellsar.com [email protected] www.nellsar.com

82 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care NEL_081_BP_Quarter-page-AD_90x130.indd 1 27/01/2015NEL_081_MH_Quarter-page-AD_90x130.indd 14:19 1 27/01/2015 14:17 Dover care homes

GATEWAY RESIDENTIAL HOME, THE ALANDALE RESIDENTIAL HOME 409 Folkestone Road, Dover, Kent CT17 9JT 9 The Drove, Whitfield, Dover, Kent CT16 3JB Tel: 01304 203650 OP D Tel: 01304 824904 Advert page 78 OP GLEN, THE ALEXANDER HOUSE 162 Folkestone Road, Dover, Kent CT17 9SN 140–142 Folkestone Road, Dover, Kent CT17 9SP Tel: 01303 276000 LDA Tel: 01304 212947 Advert pages 8 & 9 OP D HILLBROW ASHGOLD HOUSE 250 Crabble Hill, Dover, Kent CT17 0SE Church Whitfield, Whitfield, Dover, Kent CT16 3HZ Tel: 01304 827411 LDA MH YA Tel: 01304 823966 PD LDA SI IVY BANK RESIDENTIAL CARE HOME ASHINGHAM HOUSE Wellington Road, Temple Ewell, Dover, Kent CT16 3DB London Road, Temple Ewell, Dover, Kent CT16 3DJ Tel: 01304 449032 Advert page 82 OP D Tel: 01304 826842 LDA MH LAURESTON HOUSE RESIDENTIAL HOME ASHPOINT HOUSE Laureston Place, Dover, Kent CT16 1QU Lighthouse Road, St Margaret’s Bay, Tel: 01304 204283 OP D Dover, Kent CT15 6EL Tel: 01304 853655 LDA LITTLE GLEN 60 Church Road, Dover, Kent CT17 9SN BRAMBLING HOUSE Tel: 01303 276000 LDA 46 Eythorne Road, Shepherdswell, Dover, Kent CT15 7PG Advert outside back cover MEADOW DEAN Tel: 01304 830276 OP D PD SI YA 35 Lower Road, River, Dover, Kent CT17 0QT Tel: 01304 822996 Advert page 82 OP D BRAMBLING LODGE 48 Eythorne Road, Shepherdswell, MINNIS LODGE Dover, Kent CT15 7PG Advert outside back cover Newcastle Lane, Ewell Minnis, Dover, Kent CT15 7DY Tel: 01304 830775 OP D PD SI Tel: 01304 824030 OP

CANA (L’ARCHE KENT) REDDINGTON HOUSE Chapel Hill, Eythorne, Dover, Kent CT15 4AY 2 Park Avenue, Dover, Kent CT16 1ER Tel: 01304 831739 LDA Tel: 01303 276000 LDA COBHAM HOUSE RIVERLEA HOUSE Flat 1, 20 Godwyne Road, Dover, Kent CT16 1RY 105b–107 Lower Road, River, Dover, Kent CT17 0QY Tel: 01304 242363 PD LDA MH SI YA Tel: 01304 823935 OP FELBRIGG HOUSE SANDWICH ROAD, 55 St Alphege Road, Dover, Kent CT16 2PU Whitfield, Kent CT16 3LT Tel: 01304 204760 LDA YA Tel: 01304 219404 LDA FOUR SEASONS SHAKESPEARE HOUSE 104 Melbourne Avenue, Dover, Kent CT16 2JH 218 Folkestone Road, Whitfield, Kent CT17 9JF Tel: 01304 226434 LDA Tel: 01304 202664 LDA MH YA GARDENERS CLOSE UNITED RESPONSE - 1 ST ALPHEGE ROAD 45 Gardners Close, Ash, Canterbury, Kent CT3 2AG 1 St Alphege Road, Dover, Kent CT16 2PU Tel: 01304 813128 LDA YA Tel: 01304 225252 MH

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care 83 Orchard Cottage is a picturesque home situated in Gravesend Kent. The home has been set up to provide long-term accommodation for up to 10 residents. The well experienced staff are trained to offer 24 hour care; and consistently aim to maintain the homes ethos i.e., to respect individual rights and be available to offer support and EDWIN THERAPEUTIC UNIT encouragement so that residents can continue to lead full and Gravesend Kent (CQC registered) independent lives as far as comfortably possible. We offer therapeutic care for up to three service users aged 18-65+ Years old in our unit. Service users who need high levels of care due to having Learning In addition the home has a visiting hairdresser, chiropodist and disabilities, Challenging behaviours and suffering from Mental health issues. library facilities. Tel: 07808 173485 SINON HOUSE THERAPEUTIC UNIT www.orchardcarehome.co.uk Rochester Kent (CQC registered) We offer therapeutic care for up to three service users aged 16-31 78 Old Road East, Gravesend, Kent DA12 1PE Years old. We accommodate those service users with high needs due to Pervasive developmental disorder (Autistic Spectrum / Aspergers Syndrome), Challenging behaviours and Mental health issues. We provide personal care, and supervision and psychological in-put through our Unit Psychologist who can provide psychological assessments, CBT and Behavioural Management Plans and Manage CTO’s. BROOKLYN HOUSE

residential care THERAPEUTIC UNIT SINGLE & DOUBLE ROOMS for older PeoPle Gravesend, Kent (Currently being registered with CQC) EN-SUITE FACILITIES We will be offering a high level of therapeutic care to young people and PASSENGER LIFT (01474) 824122 adults aged 16-31 Years old with emotional behavioural difficulties, and our qualified multidisciplinary practitioner team is lead by a Therapeutic CALL SYSTEM IN ALL ROOMS 42 vILLA ROAD Registered Manager also with in-put by a qualified Psychologist who CENTRAL HEATING HIGHAM provides assessment and psychological in-put into the treatment program SUPERB HOME COOKING of each service users case and ways to modify the behaviours presented ROCHESTER by each service user. 24 HOUR CARE BY TRAINED STAFF KENT LONG STAY ONLY ME3 7Bx Head Office Tel: 020 7091 0851 / 07771 390 832 MINIBUS FOR OUTINGS Email: [email protected]

Kearsney Manor Nursing Home

Situated just outside Dover and set in seven acres of parkland with its own lake.

OWNED BY THE SISTERS OF THE CHRISTIAN RETREAT.

Member of the Registered Nursing Home Association.

Registered for 44 Nursing Beds. developed by the publisher Registered for palliative care. of this Directory Fully qualified and experienced nursing staff on duty 24 hours. With so many providers to choose from, Our aim is to provide the highest standard of nursing care where do you start? in a warm, friendly environment. www.carechoices.co.uk can help.

• search care providers quickly and easily • search by postcode/town and care type • Information on standards of care • links to the latest inspection reports • extra information, photos and direct website links for hundreds of providers • request a brochure Please contact the Matron, Mrs Karen Wilczek on • checklists to take with you when you visit

Alternatively, call our friendly helpline team 01304 822135 on 0800 389 2077 to talk to someone directly. Alkham Road, Kearsney, Dover, Kent CT16 3EQ

84 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Dover care homes continued

ST MARY’S WHITE CLIFFS LODGE 8 Eastbrook Place, Dover, Kent CT16 1RP Primrose Road, Dover, Kent CT17 0JA Tel: 01304 204232 OP Tel: 01304 219213 LDA MH

ST MICHAEL’S WHITFIELD CARE HOME 166 London Road, Temple Ewell, Dover, Kent CT16 3DE 107 Sandwich Road, Whitfield, Tel: 01304 823017 LDA Dover, Kent CT16 3JP Tel: 01304 820236 Advert outside back cover OP D SWERFORD HOUSE The Avenue, Temple Ewell, Kent CT16 3AW WOLVERTON COURT Tel: 01304 821432 LDA Alkham Valley Road, Alkham, Dover, Kent CT15 7DS THORNDENE Tel: 01304 825544 LDA Canterbury Road, , Dover, Kent CT15 7HZ Tel: 01303 892244 OP PD LDA YA WOODSIDE RESIDENTIAL CARE HOME Whitfield Hill, Dover, Kent CT16 3BE TWYFORD HOUSE Tel: 01304 825713 OP D Whitfield Avenue, Dover, Kent CT16 2AG Tel: 01304 241804 LDA YA

Dover care homes with nursing

AMI COURT MELVYN & JAN JOHN 198 Dover Road, Walmer, Deal, Kent CT14 7NB 3 Portland Terrace, Church Lane, Ripple, Kent CT14 8JJ Tel: 01304 371126 OP Tel: 01304 368276 LDA APPLECROFT CARE HOME ST STEPHENS NURSING HOME Sanctuary Close, River, Dover, Kent CT17 0ER Godwyne Road, Dover, Kent CT16 1SW Tel: 01304 821331 OP D Tel: 01304 202864 OP D LDA KEARSNEY MANOR NURSING HOME TEMPLE EWELL NURSING HOME Alkham Road, Kearsney, Dover, Wellington Road, Temple Ewell, Kent CT16 3EQ Dover, Kent CT16 3DB Tel: 01304 822135 Advert page 84 OP Tel: 01304 822206 OP D

Sandwich care homes

EASTRY HOUSE GATE HOUSE High Street, Eastry, Sandwich, Kent CT13 0HE High Street, Eastry, Sandwich, Kent CT13 0HE Tel: 01304 613791 OP D PD LDA SI Tel: 01304 620177 PD LDA SI YA EASTRY VILLAS WAYFARERS High Street, Eastry, Near Sandwich, Kent CT13 0HE St Barts Road, Sandwich, Kent CT13 0AW Tel: 01304 619976 LDA YA Tel: 01304 614155 OP

For a comprehensive list of home care providers please For a comprehensive list of useful contacts please see see page 31. page 125.

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care 85 e Kent Society thew s happeal make one last wish an everlasting memory

Providing housing with care to older people across Kent

Residential Care Supported Housing

Extra Care Domiciliary Care

Tel: 01634 723 007 www.abbeyfieldkent.org

www.twitter.com/abbeyfieldkent www.facebook.com/abbeyfieldkent

The Grove is an exceptional home that is independently owned and has recently undergone significant refurbishment. It stands in extensive grounds, has a beautiful dining room and a choice of spacious lounges where residents can relax, socialise and enjoy a variety of activities and entertainment. A wide range of bedrooms is available including several suites. For maximum comfort, we have bathrooms with swing/tilt baths, and shower rooms. The Grove Our dedicated staff are carefully selected and trained. They take pride in providing the highest residential home standards of individual care to residents in a warm and supportive manner, making it a very happy home. Our cooks ensure that they provide a selection of high quality, wholesome meals, and cater for all dietary requirements. Visitors can prepare light refreshments and relax with their resident in our ‘dinette’. Our door is always open to family and friends.

home – with the support and care you need

Visit us at: 6 Bower Mount Road Maidstone Kent ME16 8AU Contact the Manager: Tel: 01622 755 292 Fax: 01622 662 414 Email: [email protected]

The Grove_half page advert_v3_185x130mm (7695).indd 1 30/01/2015 13:34 86 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Gravesham

Gravesend care homes

94 WINDMILL STREET (EXCLUSIVE CARE LTD) EVA’S FOLLY RESIDENTIAL HOME 94 Windmill Street, Gravesend, Kent DA12 1LH 33 Parrock Road, Gravesend, Kent DA12 1QE Tel: 01474 327780 LDA YA Tel: 01474 320653 PD LDA YA ABBEYFIELD DENE HOLM HEATHER LODGE Dene Holm Road, Northfleet, Kent DA11 8JY 65 Armoury Drive, Gravesend, Kent DA12 1LZ Tel: 01474 567532 Advert page 86 OP D Tel: 01474 331004 LDA YA ABBEYFIELD EDWARD MOORE HOUSE HEVERCOURT Trinity Road, Gravesend, Kent DA12 1LX Goodwood Crescent, Singlewell, Gravesend, Tel: 01474 321360 Advert page 86 OP D Kent DA12 5EY Tel: 01474 363690 Advert page 55 ALEXANDRIA’S RESIDENTIAL CARE HOME OP D 147 Wrotham Road, Gravesend, Kent DA11 0QL HOLLIES RESIDENTIAL HOME, THE Tel: 01474 534539 OP 86–90 Darnley Road, Gravesend, Kent DA11 0SE ALLENS MEAD Tel: 01474 568998 OP 11 Allens Mead, Gravesend, Kent DA12 2JA LARCHWOOD GROVE Tel: 01474 325190 LDA SI 60 Parrock Road, Gravesend, Kent DA12 1QH BENHAM LODGE Tel: 01474 352722 PD LDA 42 Pelham Road, Gravesend, Kent DA11 0HZ NATIONAL AUTISTIC SOCIETY Tel: 01474 533108 LDA - RESPITE CARE (KENT) CHESTNUTS CARE HOME, THE 27 Overcliffe, Gravesend , Kent DA11 0EH Wrotham Road, Meopham, Gravesend, Kent DA13 9AH Tel: 0207 833 2299 OP LDA YA Tel: 01474 812152 Advert page 89 OP D ORCHARD COTTAGE COPPERFIELDS RESIDENTIAL HOME 78 Old Road East, Gravesend, 42 Villa Road, Higham, Kent ME3 7BX Kent DA12 1PE Tel: 01474 824122 Advert page 84 OP LDA Tel: 07808 173485 Advert page 84 OP DALE LODGE OVERCLIFFE HOUSE Dale Road, Southfleet, Gravesend, Kent DA13 9NX 30–31 Overcliffe, Gravesend, Kent DA11 0EH Tel: 01474 834877 Advert pages 8 & 9 OP D Tel: 01179 748400 LDA DALE MOUNT PELHAM LODGE RESIDENTIAL CARE HOME Dale Road, Southfleet, Gravesend, Kent DA13 9NX 52 Pelham Road, Gravesend, Kent DA11 0HZ Tel: 01474 832461 Advert pages 8 & 9 OP D Tel: 01474 334956 OP D ECHO SQUARE HOUSE PELHAM MANOR 70 Parrock Road, Gravesend, Kent DA12 1QH 31 Pelham Road, Gravesend, Kent DA11 0HU Tel: 01179 748400 LDA Tel: 01179 748400 LDA EDWIN THERAPEUTIC UNIT ROSEBANK RESIDENTIAL HOME 82 Edwin Street, Gravesend, Kent DA12 1EJ 56 Pelham Road, Gravesend, Kent DA11 0HZ Tel: 0207 091 0851 Advert page 84 LDA MH YA Tel: 01474 537428 OP

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care 87 Birling House Residential Home Birling House is part of The Mortimer Society, a charity which consists of two residential homes in Kent offering care to people with physical and/or learning disabilities.

In particular we specialise in the care of neurological diseases and over the years have built up an excellent reputation based on our skilled and experienced staff team, homely and welcoming surroundings, good relationships with families and friends, excellent home cooking and a high standard of individualised care for everyone who chooses to make his or her home with us.

Person centred care is at the heart of everything we do and our aim is to create an environment where our residents can feel relaxed and secure and continue to do the things they have always enjoyed doing amongst people they know and trust.

If you are interested in finding out more about us or would like to come and have a look round, please contact Sue Matthews at:

Birling House, 89 High Street, Snodland, Kent. ME6 5AN Tel: 01634 244689 Fax: 01634 243517 Email us at: [email protected]

www.mortimersociety.org.uk

Iden Manor Nursing Home

Iden Manor Nursing Home is a beautiful, unspoilt, Victorian manor house set in fifteen acres of peaceful Kent countryside. The Home is registered for 51 clients with the CQC offering nursing care for the elderly and nursing care with Dementia. The team at Iden Manor are committed to the pursuit of excellence in the provision of holistic and evidence based care, in a safe and homely environment.

• Short and long term nursing care stay available • Family celebration days arranged and catered for at a nominal • Daycare charge • Respite Care • Credit card payments accepted • 24 hour dedicated, well trained and compassionate • Regular outings, entertainment and activities offered staff • Close to local amenities • Specialist care for EMI sufferers, MS, Dementia, • Gardens, patio areas and sensory garden Parkinson’s and palliative care • Weekly GP visits and out of hours service • Single or shared room and choice of lounges for • Visiting Consultant Geriatrician residents • Visiting hairdresser, chiropodist, aromatherapist, exercise and • Quality home cooked meals offering a varied choice movement co-ordinator and catering for individual dietary requirements • Visitor wifi available in communal lounges • Resident birthday and special occasions celebrated • Short Notice Admissions • Family or carer meals available at nominal charge

For further information or to arrange a visit please call: 01580 891261, or email: [email protected] Web: www.whitepostgroup.co.uk CRANBROOK ROAD, STAPLEHURST, KENT TN12 0ER

88 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Gravesend care homes continued

SHERINGHAM HOUSE 54 Old Road East, Gravesend, Kent DA12 1NR The ChesTnuTs Care Home for the Elderly Tel: 01474 329807 LDA Wrotham Road, Meopham, Kent DA13 9AH

WELCOME HOUSE RUBY LODGE • Family run care home 58 Pelham Road, Gravesend,Kent DA11 0HZ • Located in a village setting with spacious grounds Tel: 01474 355594 MH • Short and long term residents welcome • 24 hour individual attention by thoughtful, caring staff • Single rooms WINDMILL LODGE • En suite facilities 26 Springhead Road, Northfleet, Gravesend, • Lifts to all floors Kent DA11 9QY For further help and advice please contact Mrs Lesley Plumb on: Tel: 01474 354212 LDA Meopham (01474) 812152 email: [email protected] www.chestnutscarehome.co.uk Gravesend care homes with nursing

ASHLEY DOWN NURSING HOME MAYFLOWER CARE HOME 29 Clarence Place, Gravesend, Kent DA12 1LD Hartshill Road, Northfleet, Gravesend, Kent DA11 7DX Tel: 01474 363638 OP Tel: 01474 531030 OP D MH CHESTNUTS CARE HOME, THE WINCHESTER HOUSE Wrotham Road, Meopham, Gravesend, Kent DA13 9AH 180 Wouldham Road, Rochester, Kent ME1 3TR Tel: 01474 812152 Advert above right OP D Tel: 01634 624164 Advert page 53 OP D PD YA GRAVESHAM PLACE INTEGRATED CARE CENTRE WITHENS NURSING HOME, THE 22–22a, Stuart Road, Gravesend, Kent DA11 0BZ Hook Green Road, Southfleet, Kent DA13 9NP Tel: 01474 360300 OP D MH YA Tel: 01474 834109 OP KESSON HOUSE CARE HOME Council Avenue, Northfleet, Gravesend, Kent DA11 9HN Tel: 01474 335241 OP D Maidstone

Maidstone care homes

ABBEYFIELD GREENSTED ALLINGTON WAY – MCCH SOCIETY LIMITED 16 The Orpines, Wateringbury, Maidstone, 20 Allington Way, Maidstone, Kent ME16 0HJ Kent ME18 5BP Tel: 01622 686681 Advert page 48 LDA Tel: 01622 813106 Advert page 86 OP D ASHTON LODGE ABBEYFIELD ST MARTINS 22 St Michael’s Road, Maidstone, Martin Square, Larkfield, Kent ME20 6QJ Kent ME16 8BS Tel: 01732 842628 Advert page 86 OP D Tel: 01622 677149 OP ABBEYROSE HOUSE AVENUES SOUTH EAST - MAIDSTONE ROAD, 492 1 St Michaels Road, Maidstone, Kent ME16 8BS Blue Bell Hill, Chatham, Kent ME5 9QN Tel: 01622 762369 OP D MH Tel: 01634 869716 LDA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care 89 Loose Valley Care Centre Lulworth House Loose Valley is a Nursing home that provides Residential Care Centre specialist 24-hour care for the elderly. A very attractive 1920s property on a Set amidst three acres of landscaped grounds, leafy avenue in a highly desirable area it offers panoramic views of the surrounding of Maidstone. The Home comprises two countryside – the perfect environment for spacious lounges, 38 bedrooms with a relaxing and watching the world go by. refurbished conservatory & patio area.

• Care tailored to each individual’s needs and abilities • Care tailored to each individual’s needs and abilities • Dedicated and highly skilled team of nurses and carers • Highly experienced team offering specialist Dementia Care • Rooms are comfortable and airy with all modern amenities • Diverse on and off site activities programme • Diverse activities programme to suit every level of ability • A varied menu of home-cooked meals using local ingredients • A varied menu of home-cooked meals using local ingredients • A friendly environment that balances calmness with stimulation • Beautiful period building in the heart of the Kent countryside • Parties and barbecues during summer months • Only two miles away from Maidstone • Centrally located with good transport links

ContaCt US today for more information ContaCt US today for more information

Loose Valley Care Centre Lulworth House Residential Care Centre 15 Linton Road, Loose, Maidstone, Kent ME15 0AG Queens Avenue, Maidstone, Kent ME16 0EN

Call 01622 745 959 or email Call 01622 683 231 or email [email protected] www.nellsar.com [email protected] www.nellsar.com

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,

Call us on 01622 737025

Ashley Gardens Care Home Ashley Gardens is a modern, purpose built, tastefully decorated and spacious home on the outskirts of Maidstone. Providing a warm Residential Nursing Care • Palliative Care friendly environment for older residents who Respite, Rehabilitation and Post Operative Care require nursing and/or dementia care. It is registered with the Care Quality Commission. It is in easy reach of local shops, and major road routes M2, M20, A229.

Sutton Road, Maidstone, Kent ME15 8RA Call us on 01892 618721 t: 01622 761 310 [email protected] www.lifestylecare.co.uk/ashley-gardens/

90 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Maidstone care homes continued

BEECHTREE HOUSE LTD HAVEN CARE HOME, THE 62 Buckland Road, Maidstone, Kent ME16 0SH 17 Church Road, Tovil, Maidstone, Kent ME15 6QX Tel: 01622 752047 D Tel: 01622 686865 OP D BIRLING HOUSE HEATH ROAD, 85 – MCCH SOCIETY LIMITED 89 High Street, Snodland, Kent ME6 5AN Barming, Maidstone, Kent ME16 9LD Tel: 01634 244689 Advert page 88 PD LDA Tel: 01622 729946 Advert page 48 LDA BOWERCROFT CARE HOME HILLBECK RESIDENTIAL CARE HOME 5 Bower Mount Road, Maidstone, Kent ME16 8AX Roundwell, Bearsted, Maidstone, Kent ME14 4HN Tel: 01622 672623 OP D Tel: 01622 737847 OP D CEDARDALE RESIDENTIAL HOME HOLLYROOD – MCCH SOCIETY LIMITED Queens Road, Maidstone, Kent ME16 0HX Heath Road, Coxheath, Maidstone, Kent ME17 4NP Tel: 01622 755338 OP D Tel: 01622 743185 Advert page 48 LDA CHIPPENDAYLE LODGE RESIDENTIAL CARE HOME LOOSE COURT 10 Chippendayle Drive, Harrietsham, Maidstone, Rushmead Drive, Maidstone, Kent ME15 9UD Kent ME17 1AD Tel: 01622 747406 OP D PD SI Tel: 01622 859230 OP D LOWER ROBIN HOOD LANE, 146 – CHURCH HOUSE MCCH SOCIETY LIMITED The Old Rectory, Rectory Lane, Harrietsham, Maidstone, Walderslade, Chatham, Kent ME5 9LB Kent ME17 1HS Tel: 01634 200335 Advert page 48 LDA Tel: 01622 858970 OP PD D LDA SI LULWORTH HOUSE DEMENTIA CHURCH LANE RESIDENTIAL CARE HOME 21 Church Lane, Bearsted, Maidstone, Kent ME14 4EF Queens Avenue, Maidstone, Kent ME16 0EN Tel: 01622 730867 PD LDA Tel: 01622 683231 Advert page 90 OP D MH DOROTHY LUCY CENTRE, THE MAGNOLIA HOUSE Northumberland Road, Maidstone, Kent ME15 7TA 1 Cripple Street, Loose, Maidstone, Kent ME15 6BA Tel: 01622 678071 OP D MH Tel: 01622 747677 LDA EASTFIELD MELANIE ANN TRUST, THE 76 Sittingbourne Road, Maidstone, Kent ME14 5HY 99 Saltings Road, Snodland, Kent ME6 5HA Tel: 01622 755153 Advert pages 8 and 9 OP D Tel: 01634 243430 LDA SI YA FAIRLAWN RESIDENTIAL HOME MELANIE ANN TRUST RESIDENTIAL HOME, THE 327 Queens Road, Maidstone, Kent ME16 0ET 251 Saltings Road, Snodland, Kent ME6 5HR Tel: 01622 751620 OP Tel: 01634 320894 LDA SI YA FORGE HOUSE MONT CALM RESIDENTIAL HOME 2 Podkin Wood, Waldersdale, Chatham, Kent ME5 9LY 70–74 Bower Mount Road, Maidstone, Kent ME16 8AT Tel: 01634 671404 LDA MH YA AD Tel: 01622 752117 OP D GREENBANKS RESIDENTIAL CARE HOME OAST, THE 31 Buckland Road, Maidstone, Kent ME16 0SL 2 Plains Avenue, Maidstone, Kent ME15 7AT Tel: 01622 755859 OP D Tel: 01622 752969 OP GROVE RESIDENTIAL HOME, THE PARKWOOD HOUSE 6 Bower Mount Road, Maidstone, Kent ME16 8AU West Street, Harrietsham, Maidstone, Kent ME17 1JZ Tel: 01622 755292 Advert page 86 OP Tel: 01622 859710 LDA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care 91 Maidstone care homes continued

PELICAN COURT, 6 TUNBURY AVENUE, 151 – MCCH SOCIETY LIMITED 6 Pelican Court, Cateringbury, Maidstone, Kent ME18 5RJ 151 Tunbury Avenue, Chatham, Kent ME5 9HY Tel: 01622 814008 OP PD LDA YA Tel: 01634 671768 Advert page 48 LDA PILGRIMS VIEW UNITED RESPONSE - JOHN STREET, 17 Roberts Road, Snodland, Kent ME6 5HL Maidstone, Kent ME14 2SQ Tel: 01634 241906 Advert page 55 OP D Tel: 01622 664021 PD LDA PILGRIMS WAY CARE HOME WITH NURSING VALE RESIDENTIAL CARE HOME, THE 10 Bower Mount Road, Maidstone, Kent ME16 8AU 191 Willington Street, Maidstone, Tel: 01622 756635 OP Kent ME15 8ED RECTORY HOUSE Tel: 01622 762332 OP D The Old Rectory, Rectory Lane, Harrietsham, WOODGATE – MCCH SOCIETY LIMITED Maidstone, Kent ME17 1HS Queens Road, Maidstone, Kent ME16 0JG Tel: 01622 851114 OP D PD LDA MH SI YA Tel: 01622 677235 Advert page 48 LDA SAPPHIRE HOUSE WOODLANDS VILLA 166 Tonbridge Road, Maidstone, Kent ME16 8SR 496 Loose Road, Maidstone, Kent ME15 9UF Tel: 01622 673776 PD LDA MH SI YA Tel: 01622 746295 MH SOUTHLANDS East Street, Harrietsham, Maidstone, Kent ME17 1HH Tel: 01622 858713 LDA

Maidstone care homes with nursing

ASHLEY GARDENS CARE CENTRE MAIDSTONE CARE CENTRE Sutton Road, Maidstone, Kent ME15 8RA 259 Boxley Road, Maidstone, Kent ME14 2AR Tel: 01622 761310 Advert page 90 OP D PD YA Tel: 01622 672292 OP D BARTY HOUSE NURSING HOME O’SHEA PARTNERSHIP BOXLEY ROAD, 239 Roundwell, Bearsted, Maidstone, Kent ME14 4HN Maidstone, Kent ME14 2BG Tel: 01622 737025 Advert page 90 OP Tel: 01622 758802 PD LDA MH SI YA BETSY CLARA NURSING HOME PILGRIMS WAY CARE HOME WITH NURSING Courtenay Road, Tovil, Maidstone, Kent ME15 6UW 10 Bower Mount Road, Maidstone, Tel: 01622 687523 OP D MH Kent ME16 8AU GAVIN ASTOR HOUSE NURSING HOME Tel: 01622 756635 OP Royal British Legion Village, Aylesford, Kent ME20 7NF POPLARS CARE CENTRE Tel: 01622 791056 OP PD LDA SI YA 158 Tonbridge Road, Maidstone, LOOSE VALLEY NURSING HOME Kent ME16 8SU 15 Linton Road, Loose, Maidstone, Kent ME15 0AG Tel: 0844 472 5179 OP D PD LDA SI AD Tel: 01622 745959 Advert page 90 OP SUTTON VALENCE CARE HOME LUKESTONE DEMENTIA NURSING HOME North Street, Sutton Valence, Maidstone, 7 St Michaels Road, Maidstone, Kent ME16 8BS Kent ME17 3LW Tel: 01622 755821 Advert page 93 OP D Tel: 01622 843999 OP YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

92 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Staplehurst care homes

ABBOTSLEIGH DEMENTIA NURSING AND HEDGEROWS, 1 AND 2 RESIDENTIAL CARE HOME 1 and 2 Station Road, Staplehurst, Kent TN12 0QQ George Street, Staplehurst, Tonbridge, Kent TN12 0RB Tel: 01580 893269 LDA YA Tel: 01580 891314 Advert below OP D SOBELL LODGE CARE HOME PHYSICAL DISABILITIES GRESHAM HOUSE (LEONARD CHESHIRE DISABILITY) Station Road, Staplehurst, Kent TN12 0PZ High Street, Staplehurst, Tonbridge, Kent TN12 0BJ Tel: 01883 732211 LDA SI YA Tel: 01580 893729 PD YA

Staplehurst care homes with nursing

ABBOTSLEIGH DEMENTIA NURSING AND STAPLEHURST MANOR NURSING HOME RESIDENTIAL CARE HOME Frittenden Road, Staplehurst, Tonbridge, George Street, Staplehurst, Tonbridge, Kent TN12 0RB Kent TN12 0DG Tel: 01580 891314 Advert below OP D Tel: 01580 849110 Advert page 76 OP PD

IDEN MANOR NURSING HOME Cranbrook Road, Staplehurst, Tonbridge, Kent TN12 0ER Tel: 01580 891261 Advert page 88 OP D PD SI YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Abbotsleigh Care Centre Lukestone Care Centre This modern, 61-bedded purpose-built A residential Nursing home providing Dementia and Nursing Care Home offers 24-hour care for elderly people who have outstanding amenities and is staffed by a been diagnosed with Dementia and related dedicated and highly skilled team of nurses illnesses – staffed by a dedicated and highly and carers, in a beautiful rural setting just skilled team of nurses and carers. 15 minutes from Maidstone.

• Care tailored to each individual’s needs and abilities • Care tailored to each individual’s needs and abilities • Highly experienced team offering specialist Dementia Care • Dementia Residential and Dementia Nursing facilities • A perfectly balanced environment of calmness and stimulation • Continuous care through all the stages of Dementia • Fun and stimulating activities programmes designed to suit • Large en-suite bedrooms the individual • Beautifully landscaped and secure gardens • Individualised menus of home-cooked food and drinks • Day trips and summer barbecues • Centrally located with good transport links • Aromatherapy, Chiropody and Hairdressing onsite

ContaCt US today for more information ContaCt US today for more information

Lukestone Care Centre Abbotsleigh Care Centre 7 St Michael’s Road, Maidstone, Kent ME16 8BS George Street, Staplehurst, Kent TN12 0RB

Call 01622 755 821 or email Call 01580 891 314 or email [email protected] www.nellsar.com [email protected] www.nellsar.com

Visit www.carechoices.co.uk for further assistance with your search for care 93 NEL_081_LU_Quarter-page-AD_90x130.indd 1 27/01/2015NEL_081_AB_Quarter-page-AD_90x130.indd 14:18 1 27/01/2015 14:20 Holywell Park FP.pdf 1 08/01/2015 16:07

Holywell Park Nursing & Residential Care

Family run home for over 25 years

C

M CQC Quality Rating - “Excellent” About Us

Y Nursing and Residential Holywell Park has been a family run home for over 25 years.

CM Single en-suite rooms We provide 24 hr care in a caring and homely environment and we are proud to be rated ‘Excellent’ by CQC. Residents MY Apartments at Holywell Park can enjoy tastefully decorated en-suite CY 24 hour care by RGNs and NVQ quali ed staff bedrooms with stunning views of the countryside, as well as CMY Excellent cuisine four lounges, including a well-stocked library. Bedrooms can be K Beautiful landscaped gardens decorated and furnished to your taste if enough notice is given. Passenger lifts 4 Spacious lounges Nursing Care Conservatories We provide comprehensive individualised nursing care Hairdressing salon delivered by our experienced team of fully trained Nurses Regular entertainment and garden parties and Care Assistants. We cater for those requiring general Respite care nursing care and also for those who require some specialist Daily activities and outings nursing care. Each resident will receive an assessment prior to admission to ensure that we are able to meet their needs. On-Site laundry service Beautiful surroundings Residential Care We provide residential care in luxury and homely surroundings. We will not only look after all the personal For a free colour brochure call: needs of our residential care residents but also promote their social being and independence. As with our nursing clients, 01732 822 215 we will also carry out a full assessment prior to admission. Respite Care We understand the considerable pressures of looking after a very dependent elderly person and are aware that at Hodsoll Street, Ash-cum-Ridley, times you may appreciate a break. Should you need to Nr Sevenoaks, Kent TN15 7LE arrange care for a short period to as long as you wish then www.holywellpark.com please contact contact us and we will carry out a full Email: [email protected] assessment of needs. 94 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Sevenoaks

Edenbridge care homes

ABBEYFIELD STANGROVE LODGE PHILLIPPINES CLOSE, 1 Manor House Gardens, Edenbridge, Kent TN8 5EG House 3, off Hever Road, Edenbridge, Kent TN8 5GN Tel: 01732 864975 Advert page 86 OP D Tel: 01732 782700 OP LDA YA EDENBRIDGE AND SUPPORTED LIVING SERVICE 1 Phillippines Close, Off Hever Road, Edenbridge, STANHOLM RESIDENTIAL CARE HOME Kent TN8 5GN FOR THE ELDERLY Tel: 01732 782700 OP LDA YA Mill Hill, Edenbridge, Kent TN8 5DB Tel: 01732 863748 OP FALCONER’S COURT High Street, Edenbridge, Kent TN8 5NW Tel: 01732 866407 LDA Sevenoaks care homes

ABBEYFIELD THE DYNES ROCKDALE HOUSE Nightingale Road, Kemsing, Sevenoaks, Rockdale Lodge, Rockdale Road, Sevenoaks, Kent TN15 6RU Kent TN13 1JT Tel: 01732 454763 Tel: 01959 523834 Advert page 86 OP D OP

ALPINE CARE HOME ST JOHN’S COTTAGE 10 Bradbourne Park Road, Sevenoaks, Hospital Road, Sevenoaks, Kent TN13 3PH Kent TN13 3LH Tel: 01732 457800 OP LDA YA Tel: 01732 455537 OP D PD SI WESTERHAM PLACE RESIDENTIAL CARE HOME CHIPSTEAD LAKE - CARE HOME PHYSICAL Westerham Place, Quebec Square, Westerham, DISABILITIES Kent TN16 1TD Chevening Road, Chipstead, Sevenoaks, Tel: 0208 8730217 OP Kent TN13 2SD WHITE LODGE RESIDENTIAL HOME Tel: 01732 459510 PD YA 62 West End, Kemsing, Sevenoaks, COUNTRY HOME CARE Kent TN15 6QB Sedgebrook Cottage, Brook Lane, Plaxtol, Tel: 01732 761227 OP PD Sevenoaks, Kent TN15 0QU Tel: 01732 810821 LDA EMILY JACKSON CLOSE, 1-3 Eardley Road, Sevenoaks, Kent TN13 1XH Tel: 01732 465987 OP PD LDA HARPWOOD RESIDENTIAL HOME Seven Mile Lane, Wrotham Heath, Sevenoaks, Kent TN15 7RY Tel: 01732 882282 Adverts pages 96 and 120 OP

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care 95 Lavenders advert_Layout 1 31/01/2013 15:54 Page 1

One of Kent’s finest Residential Homes

l Established in 1983 family owned and managed, Lavenders is situated in West Malling the heart of the Kent country side, yet close to all amenities and transport. l The original Georgian house is complemented by modern new wings, offering a variety of warm and comfortable dining rooms, sitting rooms and a conservatory, set in delightful gardens. l We have a range of accommodation to satisfy most needs and budgets, all have en suite facility’s, and include garden rooms with patio’s, and apartments with separate sitting rooms and bedrooms. l An excellent home cooked and choice menu. l Varied programme of social, occupational and spiritual activities. l Respite and holiday provision. l We are proud of our excellent reputation and welcome your personal inspection.

Telephone 01732 844744 / 848000 Website www.lavenders.info Email [email protected] Lavenders, Lavenders Road, West Malling, Kent ME19 6HP www.facebook.com/LavendersCareHome

At Harpwood …we really do care

[email protected]

Set in four acres of landscaped grounds, we answer the needs of those seeking spacious quality accommodation. The home is designed with an easy to use lift, gentle stairways and wide corridors allowing a high degree of independence and room to roam. Facilities available include: • 24 hour care • Lift and easy to manage stairs • Choice of spacious lounges • Day-care facilities • Conversation parlour • Short and long stays • Cuisine of the highest standard • Planned social, cultural & spiritual activities • Assistance with bathing, dressing and • Telephone outlets for private use personal grooming (installation at residents cost) www.harpwood.co.uk • Monitoring & supervision of medications • Choice of en-suite rooms • Flexible visiting including luncheon guests • On-site professional hairdressing saloon

Call 01732 882 282 and ask about our special introductory periods designed to help you settle in.

96 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Sevenoaks care homes with nursing

ABBEY COURT NURSING HOME - WEST KINGSDOWN PINEHURST HOUSE NURSING HOME School Lane, West Kingsdown, Filmer Lane, Sevenoaks, Kent TN14 5AQ Sevenoaks, Kent TN15 6JB Tel: 01732 807698 Advert page 76 OP Tel: 01474 854136 OP PD SUNRISE OPERATIONS SEVENOAKS LIMITED EMILY JACKSON HOUSE 64–70 Westerham Road, Bessels Green, Emily Jackson Close, 34 Eardley Road, Sevenoaks, Sevenoaks, Kent TN13 2PZ Kent TN13 1XH Tel: 01732 807116 Advert page 51 OP D Tel: 01732 622687 Advert page 53 OP D GLOUCESTER HOUSE Lansdowne Road, Sevenoaks, Kent TN13 3XU Tel: 01732 741488 OP D HOLYWELL PARK Hodsoll Street, Ash-cum-Ridley, Sevenoaks, Kent TN15 7LE Tel: 01732 822215 Advert page 94 OP KIPPINGTONS NURSING HOME Grange Road, Oak Lane, Sevenoaks, Kent TN13 2PG Tel: 01732 451829 OP D MANORDENE Forge Lane, West Kingsdown, Sevenoaks, Kent TN15 6JD Tel:WHAT 0208 464 ARE3330 THE CAREOP OPTIONS? D PD YA HOW WILL I KNOW WHICH TO CHOOSE? WHAT IF MUM DOESN’T AGREE? WHAT ARE THE CARE OPTIONS? WHATHOWVISIT THE WILL ARE NEW THEI KNOW CARE CARE SELECT WHICH OPTIONS? WEBSITE TO CHOOSE? WWW.CARESELECT.CO.UK HOWWHAT WILL IF MUM I KNOW DOESN’T WHICH AGREE? TO CHOOSE? WHAT IF MUM DOESN’T AGREE? VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK

CALL CARE SELECT FOR MORE INFORMATION: 0800 389 2077

CALL CARE SELECT FOR MORE INFORMATION: CALL CARE SELECT FOR MORE INFORMATION: 0800Service 389OP Older people2077 (65+) D Dementia PD Physical disability LDA Learning disability, autism 0800User Bands 389MH Mental 2077 health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care 97 www.bramptonlodge.com • 01303258227 • [email protected] Luxurious accommodation, beautiful surroundings and first rate care in a superb location!

luxury residential care home for the elderly

• Full activities programme • Comfortable lounges • Beautiful bedrooms • Landscaped garden • Excellent facilities • Modern building • Gourmet meals • Respite care • Hotel style

For more information or to arrange a visit, contact Marie: [email protected]

www.bramptonlodge.com01303258227

“outstanding care, love and friendship from all staff ” (Resident’s Daughter)

4 Dixwell Road • Folkestone • Kent • CT20 2LG www.bramptonlodge.com • 01303258227 • [email protected] Luxurious accommodation, beautiful surroundings and first rate care in a superb location! Shepway

Folkestone care homes

AMBER HOUSE RESIDENTIAL CARE HOME CAMELOT LODGE 33 Shorncliffe Road, Folkestone, Kent CT20 2NQ 19 Christchurch Road, Folkestone, Kent CT20 2SJ Tel: 01303 254459 LDA Tel: 01303 251215 MH YA luxury residential care home for the elderly ANCHORAGE HOUSE CARLILE LODGE 12 Margaret Street, Folkestone, Kent CT20 1LJ 17 Grimston Avenue, Folkestone, Kent CT20 2QE Tel: 01303 211195 Advert page 44 and 103 LDA Tel: 01303 250183 LDA ARTHUR COURT CHERRIES, THE • Full activities programme • Comfortable lounges • Beautiful 22–24 Christ Church Road, Folkestone, Kent CT20 2SL 30 Julian Road, Folkestone, Kent CT19 5HW Tel: 01303 259561 bedrooms • Landscaped garden • Excellent facilities Tel: 01303 258777 MH YA AD LDA YA • Modern building • Gourmet meals • Respite care • Hotel style ASHLEY AVENUE, 3 - BLYTHSON LIMITED CUMBRIA HOUSE CARE HOME Folkestone, Kent CT19 4PX 84–86 Shorncliffe Road, Folkestone, Kent CT20 2PG Tel: 01303 252787 LDA Tel: 01303 254019 Advert inside front cover OP For more information or to ASHLEY AVENUE, 5 - BLYTHSON LIMITED arrange a visit, contact Marie: FINN FARM LODGE Cheriton, Folkestone, Kent CT19 4PX 2 Bathurst Road, Folkestone, Kent CT20 2NJ Tel: 01303 252787 [email protected] LDA Tel: 01303 252821 LDA YA ASHLEY AVENUE, 95 GRANGE CARE HOME, THE Folkestone, Kent CT19 4PJ 22 Cornwallis Avenue, Folkestone, Kent CT19 5JB 01303258227 Tel: 01303 266453 LDA YA www.bramptonlodge.com Tel: 01303 252394 Advert inside front cover OP ASHLEY HOUSE 6 Julian Road, Folkestone, Kent CT19 5HP GRIMSTON HOUSE Tel: 01303 241024 OP D 16 Grimston Gardens, Folkestone, Kent CT20 2PU “outstanding care, love and Tel: 01303 244958 OP BRACKNELL HOUSE RESIDENTIAL CARE HOME 34 Helena Road, Capel-le-Ferne, Folkestone, GROSVENOR COURT friendship from all staff ” 15 Julian Road, Folkestone, Kent CT19 5HP (Resident’s Daughter) Kent CT18 7LQ Tel: 01303 254496 OP Tel: 01303 221480 LDA BRAMPTON LODGE HARBOUR HOUSE 4 Dixwell Road, Folkestone, Kent CT20 2LG 6 Margaret Street, Folkestone, Kent CT20 1LJ Tel: 01303 258227 Advert page 98 OP Tel: 01303 226189 Advert page 44 and 103 LDA BROADMEADOW HATFIELD LODGE Park Farm Road, Folkestone, Kent CT19 5DN 1–3 Trinity Gardens, Folkestone, Kent CT20 2RP Tel: 01303 854900 OP D PD YA Tel: 01303 253253 Advert outside back cover OP D BROADSTREET HOUSE LABURNUM HOUSE Broadstreet, Lyminge, Folkestone, Kent CT18 8DZ 41 Grimston Avenue, Folkestone, Kent CT20 2QD Tel: 01303 862448 LDA Tel: 01303 227192 LDA YA BURNHAM MAGENTA 19 Julian Road, Folkestone, Kent CT19 5HW 31 St John’s Church Road, Folkestone, Kent CT19 5BH Tel: 01303 221335 PD Tel: 01303 252787 LDA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care 99 4 Dixwell Road • Folkestone • Kent • CT20 2LG Hurricane Way, Hawkinge, Kent HAWKINGE HOUSE CT18 7SS Nursing Home & Care Suites Relationship Centred Care™

A development of care suites providing full personal care and nursing

Family owned by Ernie and Dr Karen Graham (a practising GP)

• Choice of Social Groups • Social Programme There are separate units for physical As part of our Relationship Centred Care frailty and dementia so that people ethos, we work with residents and their can live together in socially compatible families to document their life stories. groups. This forms the base for a tailored programme of activities and social • Staffing interaction with families and friends. All staff are direct employees and have specialist care training, thus ensuring • Specialist Equipment continuity of care and facilitating a Alternating pressure mattresses, profiling “family” atmosphere. beds, disabled baths, manual handling aids, etc.

Please visit our website or contact us for more information

Website: www.hawkingehouse.co.uk Tel: 01303 890100 Fax: 01303 890103 Email: [email protected] Folkestone care homes continued

MANDALAY CARE HOME ST CLAIRE’S CARE HOME 10-14 Julian Road, Folkestone, Kent CT19 5HP 18-24 Claremont Road, Folkestone, Kent CT20 1DQ Tel: 01303 258095 OP D LDA Tel: 01303 254897 OP D MAPLE HOUSE ST HELIER’S HOTEL 32 Julian Road, Folkestone, Kent CT19 5HW 25-26 Clifton Gardens, Folkestone, Kent CT20 2EF Tel: 01303 251618 LDA YA Tel: 01303 254980 Advert below OP MARLBOROUGH HOUSE ST JOHN’S CHURCH ROAD, 33 – BLYTHSON LIMITED 78-80 Coolinge Road, Folkestone, Kent CT20 1EP 33 St John’s Church Road, Folkestone, Kent CT19 5BH Tel: 01303 259160 OP D LDA Tel: 01303 252787 LDA MILLFIELD HOUSE TANGLEWOOD 16 Millfield, Folkestone, Kent CT20 1EU 252 Canterbury Road, Hawkinge, Folkestone, Tel: 01303 226446 PD Kent CT18 7AY Tel: 01303 891616 LDA MONT CALM – CLIFTON CRESCENT 3 Clifton Crescent, Folkestone, Kent CT20 2EL TRANQUILITY HOUSE Tel: 01303 242940 OP 39 Cheriton Gardens, Folkestone, Kent CT20 2AS Tel: 01303 244049 OP D MH MONT CALM – FOLKESTONE 24-26 Earls Avenue, Folkestone, Kent CT20 2HE TRISTFORD Tel: 01303 251600 OP D 7 Radnor Park West, Folkestone, Kent CT19 4QF Tel: 01303 241720 PD MONT CALM – SANDGATE ROAD 211 Sandgate Road, Folkestone, Kent CT20 2HU TUDOR LODGE Tel: 01303 251093 OP D 18-20 Manor Road, Folkestone, Kent CT20 2SA Tel: 01303 251195 Advert outside back cover OP D PELHAM HOUSE 5-6 Pelham Gardens, Folkestone, Kent CT20 2LF TURKETEL ROAD Tel: 01303 252145 OP 8 Turketel Road, Folkestone, Kent CT20 2PA Tel: 01303 256516 LDA YA RADNOR HOUSE 139 Canterbury Road, Hawkinge, Folkestone, Kent CT18 7AX WESTVIEW Tel: 01303 894693 LDA SI 2 Marten Road, Folkestone, Kent CT20 2JR Tel: 01303 245629 LDA YA RAVENLEA 11 Ravenlea Road, Folkestone, Kent CT20 2JU Tel: 01303 255729 PD LDA YA St Heliers Residential Hotel ROSEMERE CARE HOME 25-26 Clifton Gardens, Folkestone, Kent 13 Grimston Gardens, Folkestone, Kent CT20 2PT Tel: 01303 255775 St Heliers is an elegant Licensed OP MH Residential Home run as a Hotel. Our beautiful Victorian building located SANDGATE MANOR close to the Leas overlooks the sea and offers large unique furnished or 46 Military Road, Sandgate, Folkestone, Kent CT20 3BH unfurnished en-suite rooms for long- Tel: 01303 248313 term Retirement, Holiday and Respite PD Care or Convalescence.

Breakfast, dinner and supper freshly SEAVIEW prepared by our own chefs. 23 Old Dover Road, Capel-Le-Ferne, Folkestone, Kent CT18 7HW Tel: 01303 254 980 | [email protected] Tel: 01303 246404 LDA YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care 101 Compassionate nursing care in a home overlooking the Royal Military Canal.

Tel: 01303 267557 Fax: 01303 267557 20 Twiss Avenue, Hythe, Kent CT21 5NU • Email: [email protected] • Web: www.stmargaretshythe.com

Quality & care...

...it’s at the heart of everything we do.

St Margaret’s is an established nursing home, which has served the local community for many years. We treat every resident with dignity and respect and aim to promote a happy and healthy environment for all.

Whether you are looking for yourself or a family member, choosing a suitable nursing home can be a difficult decision.

We care about our residents. All our staff, regardless of their role at St Margaret’s want to know you are happy and that we are doing all we can to provide you with a comfortable home and a feeling of wellbeing.

Our unique Royal Military canal-side location with Hythe High Street just a short walk away offers the opportunity for our residents to enjoy not only the amenities of St Margaret’s but also those on our doorstep.

Our care will suit your individual requirements, from nursing care to short-term convalescence and respite to palliative care. We are totally dedicated to care, not only for our residents but for their relatives as well.

Sherwood House in Rochester, Kent is a newly refurbished dementia home with 32 en-suite rooms, three communal lounges for individually tailored activities and many other facilities.

DEMENTIA CARE For further information, please telephone 07466 387138. OPENING SUMMER 2015

St Margarets FP v2.indd 1 01/06/2015 16:52 Folkestone care homes with nursing Compassionate nursing HAWKINGE HOUSE care in a home overlooking Hurricane Way, Hawkinge, Folkestone, Kent CT18 7SS the Royal Military Canal. Tel: 01303 890100 Advert page 100 OP D PD MH YA

WELLS HOUSE NURSING HOME NELSON PARK HOMES Tel: 01303 267557 Fax: 01303 267557 Radnor Cliffe Crescent, Folkestone, Kent CT20 2JQ • Full residential care • Respite 20 Twiss Avenue, Hythe, Kent CT21 5NU • Email: [email protected] • Web: www.stmargaretshythe.com Nelson Park Homes is a small family run business that offer high quality, Tel: 01303 850727 OP person centred support services for adults with a diverse range of learning disabilities, mental and medical health problems. Our residential care homes WELLS LODGE NURSING HOME are run by qualified staff providing 24h quality care. All our homes are on the coast and are located in Folkestone 60 Earls Avenue, Folkestone, Kent CT20 2HA Tel: 01303 850898 For a brochure please contact Tina Dennison on 01304 852160 Quality & care... OP Mobile: 07740512943 Email: [email protected] Web: www.nelsonparkcare.co.uk Tina Dennison,12 Margaret Street, Folkestone, Kent CT20 1LJ Hythe care homes

ABBEY LODGE RESIDENTIAL HOME HIGHFIELD PRIVATE REST HOME 91 Seabrook Road, Hythe, Kent CT21 5QP 77 Seabrook Road, Hythe, Kent CT21 5QW Tel: 01303 265175 Advert page 104 OP Tel: 01303 267036 Advert page 104 OP

BRADWELL HOUSE REDLYNCH HOUSE RESIDENTIAL HOME ...it’s at the heart of 14 Brockhill Road, Hythe, Kent CT21 4AQ 19 Hillcrest Road, Hythe, Kent CT21 5EU everything we do. Tel: 01303 239439 LDA Tel: 01303 264252 OP CEDAR HOUSE RESIDENTIAL CARE HOME SEABROOK ROAD, 26 93 Seabrook Road, Hythe, Kent CT21 5QP Hythe, Kent CT21 5NA Tel: 01303 267065 Advert page 104 OP Tel: 01303 266453 LDA YA St Margaret’s is an established nursing home, which has served the local community for many years. We treat every resident with dignity and respect and aim to promote a happy and healthy environment for all. CORNERWAYS RESIDENTIAL HOME TYNWALD RESIDENTIAL HOME 1 Tanners Hill, Hythe, Kent CT21 5UE Hillside Street, Hythe, Kent CT21 5DJ Whether you are looking for yourself or a family member, choosing a suitable Tel: 01303 268737 Advert page 104 OP D Tel: 01303 267629 nursing home can be a difficult decision. OP

We care about our residents. All our staff, regardless of their role at St ELM LEA RESIDENTIAL CARE HOME VILLA MARIA Margaret’s want to know you are happy and that we are doing all we can to 17 Bartholomew Lane, Hythe, Kent CT21 4BX 53 Seabrook Road, Hythe, Kent CT21 5QE provide you with a comfortable home and a feeling of wellbeing. Tel: 01303 269891 Advert page 104 OP Tel: 01303 266723 OP D PD SI Our unique Royal Military canal-side location with Hythe High Street just a short walk away offers the opportunity for our residents to enjoy not only the amenities HF TRUST – PLACE WILLOWS, THE of St Margaret’s but also those on our doorstep. (HIGH TREES AND THE BEECHES) 33 Stade Street, Hythe, Kent CT21 6DA

Our care will suit your individual requirements, from nursing care to short-term Aldington Road, Lympne, Hythe, Kent CT21 4PA Tel: 01303 266963 LDA YA convalescence and respite to palliative care. We are totally dedicated to care, Tel: 01303 260453 LDA not only for our residents but for their relatives as well. Hythe care homes with nursing

BALGOWAN NURSING HOME CARE CENTRE 46 Bartholomew Lane, Hythe, Kent CT21 4BX Tanners Hill, Hythe, Kent CT21 5UQ Tel: 01303 266782 OP Tel: 01303 262421 OP D PD SI

Sherwood House in Rochester, Kent is a HYTHE NURSING HOME ST MARGARET’S NURSING HOME newly refurbished dementia home with 32 91 North Road, Hythe, Kent CT21 5ET 20 Twiss Avenue, Hythe, Kent CT21 5NU Tel: 01303 267557 Advert page 102 en-suite rooms, three communal lounges Tel: 01303 265441 OP OP for individually tailored activities and many other facilities. Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism DEMENTIA CARE For further information, please telephone User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs 07466 387138. Advertisers are highlighted OPENING SUMMER 2015 Visit www.carechoices.co.uk for further assistance with your search for care 103

St Margarets FP v2.indd 1 01/06/2015 16:52 Elm Lea RESIDENTIAL HOME, HYTHE Cornerways RESIDENTIAL HOME, HYTHE Residential Care Home Cornerways is located near Hythe High Street with it’s many shops for Elderly People & restaurants. Elm Lea is located within a short walk from the village of Saltwood. Both homes are owned by a family with over 25 years Professionally trained staff provide the highest experience, in caring for the elderly. They are set within their own large standards of care for residential and respite grounds with beautiful gardens, where our residents can spend time care in a homely atmosphere by the sea. when the weather allows. Come and pay us a visit anytime l Run under the direction of the l Delicious home cooked meals same and very experienced and special diets catered for Registered Manager. Tel: 01303 267065 l Passenger lift serves all floors. l Spacious single en suite rooms. Nurse call system in all rooms www.cedar-house.net If desired, 1 shared en suite l room possible. 24-hour care provided by our 93 Sabrook Road, Hythe, Kent CT21 5QP highly trained staff l Visiting Dentist, optician, l Email: [email protected] chiropodist, hairdresser and Furnished to high musicians/ entertainers. standards throughout Elm Lea Residential Home 17 Bartholomew Lane, Saltwood, Hythe, Kent CT21 4BX. Tel: 01303 269 891 n Email: [email protected] Cornerways Residential Home 1 Tanners Hill, Hythe, Kent CT21 5UE. Tel: 01303 268 737 n Email: [email protected]

www.hythecarehomes.com

Abbey Lodge Rest Home Why Choose Us? Abbey Lodge offers flexible & responsive care in a beautiful environment with its • Long term care, lovely views of the sea & landscaped gardens. Respite care, Day care Email: [email protected] Website: www.highfieldresthome.com High quality luxurious accommodation providing • Experienced owner individually tailored care for the elderly where manager. independence and individuality is promoted. • Regular in house 91 Seabrook Road, Hythe, Kent CT21 5QP activities Tel: 01303 265 175 • Wifi internet access Email: [email protected] • Library Web: www.abbeyresthome.co.uk

• Highest quality care in a family environment • Professional management supported by NVQ staff • Comfortable accommodation with en-suite facilities • All single room occupancy with the exception of couples • Wholesome varied meals, all diets catered for • Outings and In-house activities • Attractive gardens and balconies with sea views • Four lounges and all facilities

77 SEABROOK ROAD, HYTHE, KENT CT21 5QW - TEL: 01303 267036

104 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Romney Marsh care homes

BAY, THE MADEIRA LODGE CARE HOME 30–31 Road, St Mary’s Bay, Madeira Road, Littlestone-on-Sea, New Romney, Romney Marsh, Kent TN29 0ET Kent TN28 8QT Tel: 01797 367538 LDA YA Tel: 01797 363242 Advert page 107 OP D MH BEACHES, THE MARSHLANDS 13 Jefferstone Lane, St Mary’s Bay, Romney Marsh, Dennes Lane, , Kent TN29 9PU Kent TN29 0SW Tel: 01797 320088 LDA YA Tel: 01303 873787 LDA MONT CALM – LYDD BEECHCARE Manor House, Manor Road, Lydd, 99 Dunes Road, Greatstone, New Romney, Kent TN28 8SW Romney Marsh, Kent TN29 9HR Tel: 01797 362121 PD LDA Tel: 01797 321127 D BRIGHTCARE 20 Taylors Lane, St Mary’s Bay, Romney Marsh, OLD RECTORY RESIDENTIAL HOME, THE Kent TN29 0EU New Hall Close, Dymchurch, Romney Marsh, Kent TN29 0LE Tel: 01797 366866 LDA Tel: 01303 874470 OP D BUNGALOW, THE Dennes Lane, Lydd, Kent TN29 9PU OLD SCHOOL HOUSE Tel: 01797 321612 LDA YA Church Lane, New Romney, Kent TN28 8ES Tel: 01797 366477 LDA COTSWOLD LODGE Coast Road, Littlestone, New Romney, Kent TN28 8QY PADDOCK, THE Tel: 01797 367453 LDA YA 80 High Street, Lydd, Romney Marsh, Kent TN29 9AN Tel: 01797 321292 LDA YA CRANMORE Church Road, New Romney, Kent TN28 8EY PALM CARE Tel: 01797 367274 LDA 12 Hardy Road, Greatstone, New Romney, Kent TN28 8SF EDEN COTTAGE Tel: 01797 367006 6 The Oval, Dymchurch, Romney Marsh, Kent TN29 0LR LDA Tel: 01303 872686 LDA YA ROMNEY COTTAGE RESIDENTIAL CARE HOME FAIRWAYS RESIDENTIAL HOME Madeira Road, Littlestone, New Romney, Madeira Road, Littlestone, New Romney, Kent TN28 8QX Kent TN28 8QX Tel: 01797 363336 Tel: 01797 362336 OP OP D MH AD FOAM, THE ROSE COTTAGE 3 Chapel Road, Dymchurch, Romney Marsh, Oak Lodge Road, New Romney, Kent TN29 0TD Kent TN28 8BG Tel: 01303 875151 PD LDA MH YA Tel: 01797 362842 LDA YA HOMELEIGH FARM ROSECROFT Road, Lydd, Romney Marsh, Kent TN29 9PS 69-71 Meehan Road, Greatstone, New Romney, Tel: 01797 321506 LDA YA Kent TN28 8NZ Tel: 01797 361601 LDA LITTLECROFT 132–134 Dunes Road, Greatstone, New Romney, SALTINGS, THE Kent TN28 8SP 7 The Saltings, Littlestone, New Romney, Kent TN28 8AE Tel: 01797 367549 PD LDA Tel: 01797 366216 LDA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care 105 Bethany Lodge & Bethany house

Specialist care for young people with disabilities

Bethany Lodge & Bethany House are specialist homes for young adults who have a physical disability. Each home is registered with the Care Quality Commission to provide Nursing & Residential Care.

Bethany Lodge is a purpose built unit. It was opened in 1992 and had 24 single rooms all of which are on the ground floor.

Bethany House was opened in 1997 having been purpose designed and built for clients with disabilities. There are 15 single rooms all of which are en-suite with their own toilet, washbasin and shower.

Bethany Lodge & Bethany House are located on the southern coast of Kent at Dymchurch. The sea, the town and its amenities are a short walk away over level ground, making it ideal for wheelchair users.

On-site facilities include: a hydro-therapy pool, multi-sensory room and a large arts and crafts room.

The management of both homes places great emphasis on staff training and development, which helps maintain high standards of care for our clients through developing a learning environment for our staff. We have been recognised as an Investor in People (I.I.P) since 1998.

If you would like to find out more about Bethany Lodge & Bethany House please visit our website www.bethanylodge.co.uk or e-mail [email protected]

We can be found at 35 Eastbridge Road, Dymchurch, Kent TN29 0PG Tel: 01303 872289 Fax: 01303 875351 Romney Marsh care homes continued

SANDBANKS CARE HOME SPRINGS COMMUNITY, THE Coast Road, Littlestone-on-Sea, New Romney, Coast Drive, St Mary’s Bay, Romney Marsh, Kent TN28 8RA Kent TN29 0HN Tel: 01797 366810 Advert below OP D MH Tel: 01797 363550 LDA YA SEABOURNE HOUSE ST BRANNOCKS 61 Seabourne Way, Dymchurch, Romney Marsh, Dymchurch Road, New Romney, Kent TN28 8UF Kent TN29 0PX Tel: 01797 366663 LDA MH SI YA Tel: 01303 875154 LDA YA TAMARISK SEABREEZES 48 Leonard Road, Greatstone, New Romney, 61 Meehan Road, Greatstone, New Romney, Kent TN28 8NZ Kent TN28 8RX Tel: 01797 369150 LDA YA Tel: 01797 364562 OP PD LDA SI YA Romney Marsh care homes with nursing

BETHANY HOUSE CARE HOME CREEDY HOUSE 30 Eastbridge Road, Dymchurch, Romney Marsh, Nether Avenue, Littlestone-on-Sea, Kent TN29 0PG New Romney, Kent TN28 8NB Tel: 01303 875199 Advert page 106 PD Tel: 01797 362248 Advert outside back cover OP D PD BETHANY LODGE NURSING HOME LINDAU RESIDENTIAL HOME 35 Eastbridge Road, Dymchurch, Romney Marsh, 104 Littlestone Road, New Romney, Kent TN29 0PG Kent TN28 8NH Tel: 01303 872289 Advert page 106 PD Tel: 01797 364371 OP

Belmont Sandbanks Care Group offers care for people We offer personal and domestic care in the home and a wide range of services, please feel free to discuss these options with us. in delightful settings in coastal Kent and East Sussex. We provide specialist care for people in these areas via Combined, our services provide a spectrum of care for the elderly with dementia. We also offer a diverse range of complimentary services for families. Unlike our services which include Residential Care, Day Care many residential care businesses we do things very differently by offering a Services, Respite Services and Home Care Services. wide range of care services to support the local community, these include:

Belmont Sandbanks Care Group consists of Madeira Lodge, Sandbanks and • Residential Care • Dementia Clinics Edendale, which offer specialist dementia care for the elderly. Madeira Day • Respite Care • Home Care & Domestic Services is a day centre within the grounds of Madeira Lodge, offering care • Rehabilitation Care & Care Services and support to older people with dementia and other mental health problems Emergency Support • Day Care Services who may live alone or be cared for by others. There is a registered mental • Dementia friendly communities nurse and dementia clinic available through our day services to offer clinical support and supervision for staff, service users and families at all of our sites. As an organisation we took the decision to offer a more rounded care support In addition to the residential and day care services, Belmont Sandbanks also system to help all those caring for people with Dementia. With Belmont offers assisted Home Care Services. Our skilled care assistants and domestic Sandbanks you need not only come to us for residential support but for full assistants can come to your home to help with your in-house care. support, whether it be living with us or at your own home. Thank you.

If you have any questions, please don’t hesitate to get in touch. T: 01797 366810 E: [email protected] W: www.belmontsandbanks.co.uk

Visit www.carechoices.co.uk for further assistance with your search for care 107 NuRSiNg AND RESiDENTiAl HoME

Woodstock Residential Care Centre A specialist centre providing 24-hour Providing: Residential care for the frail elderly and people Planned care, as individual as you are, to meet suffering from Dementia. Woodstock provides your needs and wishes a comfortable and secure setting for care for up to 51 residents in Sittingbourne. Highly trained, experienced and dedicated staff A friendly and homely environment • Care tailored to each individual’s needs and abilities • Dedicated and highly skilled team of carers and professionals Dignity, respect and choice • Diverse activities programme to suit every level of ability Peace of mind • Airy, comfortable bedrooms with optional en-suite facilities • Excellent communal areas and secure, landscaped gardens For more information, without obligation, • A varied menu of home-cooked meals using local ingredients please telephone, email or call in. • Day trips and onsite “pampering days”

ContaCt US today for more information 01795 530156 Email: [email protected] Woodstock Residential Care Centre 80 Woodstock Road, Sittingbourne, Kent ME10 4HN EAST STREET, FAVERSHAM, KENT. ME13 8AN Call 01795 420 202 or email Entrance via our car park in Church Road [email protected] www.nellsar.com

NEL_081_WO_Quarter-page-AD_90x130.indd 1 27/01/2015 14:14 CARNALEA Quality Residential Care for the Elderly in Faversham The Island RESIDENTIAL HOME

Providing quality care since 1986

Carnalea is a warm friendly caring home, tastefully decorated with well-tended spacious gardens. Our dedicated staff provides 24 hour high quality care and support, helping you achieve a comfortable degree of independence whilst preserving your privacy and dignity. Meals are • Fully qualified, professional and caring staff prepared by our own experienced chef who caters for special dietary needs. • Large spacious bedrooms, lift to all floors • Family run home with a warm and friendly atmosphere • Well-appointed rooms • Choice of sitting rooms/conservatory • Excellent home cooked food • Library facilities • Assisted baths/showers • Lift to all floors • Internet and telephone services • Seasonal menu • In-house entertainment • Activities co-ordinator • Visiting chiropodist, hairdresser & optician • Doctors • Dentist • Optician • Chiropodist • Hairdresser • Full time activities organiser • Attending clergy • Regular day trips organised & Mini bus

Carnalea has a well-deserved good reputation and is conveniently situated for approach by both road and rail. We welcome your personal inspection at any time. T: 01795 510271 Long and Short Stay or Respite Care E: [email protected] www.islandresidentialhome.com 5-9 London Road, Faversham, Kent ME13 8TA Leysdown Road, Leysdown-On-Sea, Sheerness, Kent ME12 4LH Tel: 01795 532629 Fax: 01795 532653 Email: [email protected] www.carnalea.com

108 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Swale

Faversham care homes

ASHLEIGH HOUSE KENT AUTISTIC TRUST, THE - PERRY’S CLOSE, 9 35 The Street, Boughton Under , Faversham, Kent ME13 7BX Faversham, Kent ME13 9BA Tel: 01634 405168 LDA Tel: 07835 766774 LDA SI YA KILN COURT ASHURST HOUSE Lower Road, Faversham, Kent ME13 7NY 9 Briton Road, Faversham, Tel: 01795 532183 OP Kent ME13 8QH MILL HOUSE Tel: 01795 590022 OP PD LDA Salters Lane, Faversham, Kent ME13 8ND CARNALEA RESIDENTIAL HOME Tel: 01795 533276 OP D 5-9 London Road, Faversham, OSBORNE COURT Kent ME13 8TA Lower Road, Faversham, Kent ME13 7FT Tel: 01795 532629 Advert page 108 OP Tel: 01795 533352 LDA YA

Faversham care homes with nursing

COOKSDITCH HOUSE NURSING AND RESIDENTIAL LADY DANE FARMHOUSE HOME Love Lane, Faversham, Kent ME13 8BJ East Street, Faversham, Kent ME13 8AN Tel: 01795 538299 OP D PD LDA Tel: 01795 530156 Advert page 108 OP KINGSFIELD CARE CENTRE Jubilee Way, Faversham, Kent ME13 8GD Tel: 01795 535550 OP D PD LDA MH YA

Sheerness / care homes

ALMA LODGE BROMFIELD HOUSE RESIDENTIAL HOME 15–17 Alma Road, Sheerness, Kent ME12 2NZ 316 Minster Road, Minster-on-Sea, Sheerness, Tel: 01795 669824 OP D LDA SI YA Kent ME12 3NR Tel: 01795 875663 ALMA RESIDENTIAL HOME OP 19–23 Alma Road, Sheerness, ISLAND RESIDENTIAL HOME, THE Kent ME12 2NZ 114 Leysdown Road, Leysdown-on-Sea, Tel: 01795 665051 OP D Isle of Sheppey, Kent ME12 4LH BARTON COURT Tel: 01795 510271 Advert page 108 OP D PD SI YA AD New Road, Minster, Isle of Sheppey, Kent ME12 3PX LITTLE OYSTER RESIDENTIAL HOME Tel: 01795 875394 Advert page 55 OP D Seaside Avenue, Minster-on-Sea, Sheerness, Kent ME12 2NJ BLACKBURN LODGE Tel: 01795 870608 PD LDA SI The Broadway, Sheerness, Kent ME12 1TS Tel: 01795 667035 OP

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care 109 Hengist Field Care Centre Located near Sittingbourne, in the heart of the Kent countryside, Hengist Field is a centre providing specialist 24-hour care for elderly people with General Nursing needs or who have also been diagnosed with Dementia and related illnesses. Purpose-built in 2012, this state-of-the-art accommodation offers outstanding amenities, and is staffed by a dedicated and highly skilled team of nurses and carers.

Excellent facilities Information Set in beautiful landscaped gardens, We welcome new residents from Hengist Field provides an exceptional social services and the private sector. setting for care. The Home comprises We maintain an open-hours visiting individual en-suite accommodation policy, which means relatives and for up to 75 residents. Other friends are welcome to drop by and amenities include: specially adapted see their loved ones at any time of bathrooms, a sensory room and the day, seven days a week. garden to aid relaxation, five lounges, an onsite hair salon, activity centre, Please also call for information on internet café and purpose-built Convalescence, Rehabilitation cinema. and Respite Care services.

Our philosophy: “The wellbeing of our residents is central to all that we do. Our focus is always on the individual, and we are committed to enabling each person within our care to lead an active and fulfilled life, based on dignity and choice.” ContaCt US today for more information

Hengist Field Care Centre Care Services offered: Pond Farm Lane, Sittingbourne, Kent ME9 8LS • Dementia Care • End of Life Care • Nursing Care Call 01795 473880 or email • Nursing Dementia Care [email protected] • Rehabilitation • Residential Care www.nellsar.com • Respite Care, Short Breaks & Day Care

NEL_081_HF_Full-page-AD_210x297.indd 1 27/01/2015 14:24 Sheerness / Isle of Sheppey care homes continued

MOUNT AND THE OLIVES, THE SUNNYFIELDS 9-11 and 13 Delamark Road, Sheerness, Kent ME12 1RB 241 Road, Sheerness, Kent ME12 3EW Tel: 01795 665048 LDA Tel: 01795 661064 PD LDA SI NEPTUNE HOUSE WELCOME HOME 8–10 Neptune Terrace, Sheerness, Kent ME12 2AW Cliff View Gardens, Warden Bay, Leysdown, Tel: 01795 581660 LDA Kent ME12 4NH Tel: 01795 510884 OAKDENE REST HOME OP D PD LDA SI YA 165 Minster Road, Minster-on-Sea, Sheerness, WILLOWS RESIDENTIAL HOME, THE Kent ME12 3LH The Broadway, Minster, Sheerness, Kent ME12 2DE Tel: 01795 874985 OP D Tel: 01795 874975 OP OLD RECTORY, THE WINCHESTER HOUSE 83 High Street, , Isle of Sheppey, 455 Minster Road, Minster-on-Sea, Sheerness, Kent ME12 4DF Kent ME12 3NS Tel: 01795 424823 LDA YA Tel: 01795 871160 LDA Sittingbourne care homes

ASPLEY HOUSE COURT REGIS 204 London Road, Sittingbourne, Kent ME10 1QA Middletune Avenue, , Sittingbourne, Tel: 01795 438856 LDA YA Kent ME10 2HT BEECHFIELDS Tel: 01795 423485 Advert page 55 OP D Road, , Sittingbourne, Kent ME9 9ET DOUBLEDAY LODGE Tel: 01795 520580 OP Glebe Lane, Sittingbourne, Kent ME10 4JW Tel: 01795 423444 BERKELEY HOUSE OP Lane, Lynsted, Sittingbourne, Kent ME9 0RL ELLENS COURT Tel: 01795 522540 LDA Lady Margaret Manor Road, Doddington Kent ME9 0NT Tel: 01795 886220 LDA BLAIR PARK RESIDENTIAL CARE HOME 2 Beechwood Avenue, Crown Road, Milton Regis, HANNINGFIELD RETIREMENT HOME LTD Sittingbourne, Kent ME10 2AL 99 London Road, Sittingbourne, Kent ME10 1NR Tel: 01795 423695 OP D Tel: 01795 479587 Advert below OP BRIDGE HOUSE 115 Grovehurst Road, Sittingbourne, Kent ME10 2TA Tel: 01795 477966 LDA YA HANNINGFIELD RETIREMENT HOME BYFIELD COURT Hanningfield is a family run home Sheppey Way, Bobbing, Sittingbourne, Kent ME9 8PJ that provides: Tel: 01795 431685 LDA • 24 hour personalised care CARTREF HOUSE • Delicious home prepared food, all dietary needs catered for Please do not hesitate 22 London Road, Sittingbourne, Kent ME10 1NA • Organised activities and entertainment to contact us on: Tel: 01795 477966 LDA YA • Resident own choice of G.P Tel: 01795 479587 • Nurse call in all rooms or Email: [email protected] CHESTNUTS, THE (ROCHESTER) • Full on site laundry service 99 London Road, 10 Watts Avenue, Rochester, Kent ME1 1RX • Visiting chiropodist, hairdresser, Sittingbourne, optician etc. Kent ME10 1NR Tel: 01634 842084 MH

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care 111 PINE LODGE CARE CENTRE 26-32 KEY STREET, ME10 1YU ONE OF THE FINEST HOMES IN KENT l RESIDENTIAL AND DEMENTIA CARE l MAINLY SINGLE EN-SUITE BEDROOMS, MANY WITH THEIR OWN FRENCH DOORS OPENING ONTO LANDSCAPED GARDENS WITH WATER FEATURES l A CHOICE OF BEAUTIFUL LOUNGES l SHORT WALK TO PARK & PUB l BUS STOPS OUTSIDE l LIBRARY l HAIRDRESSING SALON l SHOWER ROOMS & SPECIALISED BATH CHAIRS l REGULAR ENTERTAINMENT, OUTINGS & ACTIVITIES l LONG SHORT TERM & RESPITE CARE l PRIVATE & SOCIAL SERVICE CLIENTS WELCOME

PLEASE CONTACT EVE FIELDING ON 01795 423052 OR JUST CALL IN

Web: www.pinelodgecare.com Email: [email protected] PROFESSIONAL CARE WITHIN A HOMELY ENVIRONMENT

Elvy Court | Nursing & Dementia Care Home Sittingbourne | Kent Elvy Court Care Home is under new ownership. The Home, which offers nursing & dementia care, is now run by leading care provider Avery Healthcare. Elvy Court is an established Home with a long standing reputation for quality and compassion, earned through the excellence of its nursing and palliative care. All rooms are en-suite with toilet and basin. Come and see for yourself, call 01795 437449.

Manager: Keith Bartlett | averyhealthcare.co.uk | [email protected]

Adelaide | Residential, Dementia & Nursing Care Home Bexleyheath | Kent Adelaide Care Home is under new ownership. The Home, which offers residential, dementia and nursing care, is now run by leading care provider Avery Healthcare. En-suite rooms with toilet and basin • Hotel standard support services and restaurant quality dining Quiet rooms, vibrant communal lounges & dining areas • Stunning sensory gardens with fishponds, patio area, raised beds and seating. Come and see for yourself, call 020 83043303.

Manager: Kim Brown | averyhealthcare.co.uk | [email protected]

112 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Sittingbourne care homes continued

HILL FARM ULCOMB HOUSE 15 Keycol Hill, Bobbing, Sittingbourne, Kent ME9 8LZ 24 London Road, Sittingbourne, Kent ME10 1NA Tel: 01795 841220 PD LDA MH SI Tel: 01795 477699 LDA YA INSIGHT SBS LTD - 201 LONDON ROAD WELCOME HOUSE - CEDARS, THE 201 London Road, Sittingbourne, Kent ME10 1PA 2 Hill, Hartlip, Sittingbourne, Kent ME9 7PA Tel: 07717 501645 LDA YA Tel: 01795 843837 MH INSIGHT TEYNHAM WHITELEAF COTTAGE 5 London Road, Teynham, Sittingbourne, Lower Road, Teynham, Kent ME9 9LR Kent ME9 9QW Tel: 01795 477966 LDA YA Tel: 01795 521122 LDA YA WOODSTOCK DEMENTIA AND RESIDENTIAL CARE PINE LODGE CARE HOME 26–32 Key Street, Sittingbourne, Kent ME10 1YU 80 Woodstock Road, Sittingbourne, Kent ME10 4HN Tel: 01795 423052 Advert page 112 OP D Tel: 01795 420202 Advert page 108 OP D RHYME HOUSE WUREL HOUSE 9–11 Chaucer Road, Sittingbourne, Kent ME10 1EZ 135 London Road, Sittingbourne, Kent ME10 1NR Tel: 01795 439744 PD LDA SI YA Tel: 01795 430831 LDA MH

Sittingbourne care homes with nursing

ELVY COURT NURSING HOME NEWINGTON COURT 200 London Road, Sittingbourne, Kent ME10 1QA Keycol Hill, Newington, Sittingbourne, Kent ME9 7LG Tel: 01795 437449 Advert page 112 OP D PD SI YA Tel: 01795 334085 Advert page 53 OP D PD YA

HENGIST FIELD CARE CENTRE Pond Farm Lane, Sittingbourne, Kent ME9 8LS Tel: 01795 473880 Advert page 110 OP D PD SI

Thanet

Birchington care homes

BEACH HOUSE HIGHFIELD RESIDENTIAL HOME 1 Beach Avenue, Birchington, Kent CT7 9JS 51 Alpha Road, Birchington, Kent CT7 9EG Tel: 01843 845922 OP LDA MH YA Tel: 01843 842116 OP COLEMAN’S STAIRS SPENCER HOUSE 6 Coleman’s Stairs Road, Birchington, Kent CT7 9HJ Spencer Road, Birchington, Kent CT7 9EZ Tel: 0208 308 2900 PD LDA Tel: 01843 841460 OP GRENHAM BAY COURT SPRINGFIELD HOUSE Cliff Road, Birchington, Kent CT7 9JX 81 Epple Bay Road, Birchington, Kent CT7 9EW Tel: 01843 841008 OP Tel: 01843 842574 LDA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care 113 Broadstairs care homes

BRADSTOWE LODGE KENT HOUSE 22 Victoria Parade, Broadstairs, Kent CT10 1QL Fairfield Road, Broadstairs, Kent CT10 2JY Tel: 01843 861962 OP Tel: 01843 602720 OP CLEVELAND HOUSE LTD LYNTON HOUSE 20-22 Granville Road, Broadstairs, Kent CT10 1QB 60 Stone Road, Broadstairs, Kent CT10 1EB Tel: 01843 866509 LDA YA Tel: 01843 861645 PD LDA YA DEER PARK CARE CENTRE PORT REGIS Detling Avenue, Broadstairs, Kent CT10 1SR Convent Road, Broadstairs, Kent CT10 3PR Tel: 01843 868666 OP MH Tel: 01843 602266 OP D DUMPTON LODGE WYCHDENE 11 Western Esplanade, Broadstairs, Kent CT10 1TG 19 Callis Court Road, Broadstairs, Kent CT10 3AF Tel: 01843 865877 OP Tel: 01843 865282 Advert below OP

Broadstairs care homes with nursing

MAURICE HOUSE WOODLANDS (KENT) Callis Court Road, Broadstairs, Kent CT10 3AH Fairfield Road, Broadstairs, Kent CT10 2JY Tel: 01843 603323 OP Tel: 01843 860998 OP

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted Family Run Home Wychdene Why not become one of our Care Home

family and live in comfort? • Care free relaxed living A warm and friendly welcome • Relaxed atmosphere is always available here where • Pleasant, caring Staff we specialise in • Long term & Respite Care long-term, respite and • Residential & Dementia clients convalescent care. Montagu Court is an elegant, 19 Callis Court Road, Broadstairs, Kent CT10 3AF fully double-glazed, classic Tel: 01843 865282 Fax: 01843 863282 Victorian building, refurbished Email: [email protected] to a high standard. Web: www.wychdene.co.uk Experienced, qualified, happy and caring team offering 24 hour care. Special diets are catered for. Comfortable single and double rooms ensuite, many with mobility walk-in baths all with TV points and nurse call system. K.C.C. Registered.

01843 223648 or fax 01843 226740 [email protected] www.montagucourt.co.uk

Quality & Care ©

114 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Margate care homes

AQUARIUS LODGE L AND S CARE HOMES LIMITED - YORK TERRACE, 3 20 Approach Road, Margate, Kent CT9 2AN Birchington, Kent CT7 9AZ Tel: 01843 292323 OP D Tel: 01843 843486 LDA

AVENUES SOUTH EAST - BERESFORD GARDENS, 39 MALTREATH RESIDENTIAL CARE HOME Cliftonville, Margate, Kent CT9 3AG 23–25 Warwick Road, Cliftonville, Tel: 0208 308 2900 LDA Margate, Kent CT9 2JU Tel: 01843 221677 MH AVENUES SOUTH EAST - WESTGATE COLLEGE FOR DEAF PEOPLE AND THE ROAD PROJECT MONT CALM – MARGATE The John Townsend Trust, Victoria Road, 13 Shottendane Road, Margate, Kent CT9 4NA Margate, Kent CT9 1NB Tel: 01843 221600 D Tel: 01843 227561 SI YA MONTAGU COURT RESIDENTIAL HOME 49–51 Edgar Road, Cliftonville, CARETECH COMMUNITY SERVICES (NO 2) Margate, Kent CT9 2EQ LIMITED- PRICES AVENUE, 22 Tel: 01843 223648 Advert page 114 22 Prices Avenue, Cliftonville, Margate, Kent CT9 2NT OP Tel: 01843 293927 LDA NORTH LODGE CARE HOME 47 St Peters Road, Margate, Kent CT9 1TJ CLAREMONT CARE HOME Tel: 01843 229390 OP D 6 Lower Northdown Avenue, Cliftonville, Margate, Kent CT9 2NJ REDCOT LODGE RESIDENTIAL CARE HOME Tel: 01843 225117 OP D 1 Lower Northdown Avenue, Cliftonville, Margate, Kent CT9 2NJ AVENUE, 5 Tel: 01843 220131 OP Westbrook, Margate, Kent CT9 5QA ROSEDENE RESIDENTIAL CARE LIMITED Tel: 01843 227003 D PD LDA SI YA 29–31 Westonville Avenue, Margate, Kent CT9 5DY GRAYWOOD CARE HOME Tel: 01843 220087 OP 10 Northdown Avenue, Cliftonville, Margate, SENSE HASTINGS AVENUE, 89 Kent CT9 2NL Margate, Kent CT9 2SQ Tel: 01843 220797 MH Tel: 01843 232767 PD LDA SI GREEN GABLES CARE HOME SHALOM 6 Northdown Avenue, Margate, Kent CT9 2NL 95 Northdown Park Road, Cliftonville, Margate, Kent CT9 2TU Tel: 01843 227770 OP Tel: 01843 299216 LDA GRESHAM RESIDENTIAL CARE HOME SUMMERVILLE 47–49 Norfolk Road, Cliftonville, Margate, 39 Prices Avenue, Margate, Kent CT9 2NT Kent CT9 2HU Tel: 01843 295703 LDA YA Tel: 01843 220178 OP TERRANCE HOUSE GROSVENOR CARE CENTRE 7–21 Belgrave Road, Margate, Kent CT9 1XG 1–5 First Avenue, Cliftonville, Margate, Kent CT9 2LF Tel: 01843 224879 OP D PD MH YA AD Tel: 01843 228761 OP D MH TREETOPS RESIDENTIAL HOME HOMEVILLE 3 Lower Northdown Avenue, Margate, 95 Victoria Road, Margate, Kent CT9 1RD Kent CT9 2NJ Tel: 01843 223455 LDA YA Tel: 01843 220826 OP

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care 115 St. Peters Care Home Residential Care Home for People with Dementia

i Professional Family Run Home i Secure Garden i 36 Single & 1 Double Room. Most en-suite MG Homes i In-House Social Activities Liile Court, Speldhurst Warwick Park, Tun. Wells Telephone: (01843) 291363 Fax: (01843) 299789 Email: [email protected] 26 St. Peter’s Road, Margate, Kent, CT9 1TH 01892 864429 www.mghomes.co.uk K.C.C. Registered

Caring for an elderly  relative or neighbour? Country House Living for the Elderly Do you need a break . . . with 24 Hour Care or do they? Respite care for the elderly available at . . . Yoakley House, Drapers Close, Margate, Kent CT9 4AH For details or to arrange a visit: Tel: 01843 223652 Email: [email protected] We offer tailormade care packages in our beautiful www.michaelyoakley.co.uk Edwardian home, including full time, respite and day care.

Visit our website: www.highhilden.co.uk High Hilden Close, Tonbridge, Kent, TN10 3DB. Telephone: 01732-353070

116 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Margate care homes continued

WESTBROOK AVENUE, 87 YOAKLEY HOUSE CARE HOME Margate, Kent CT9 5HB Drapers Close, Margate, Kent CT9 4AH Tel: 0208 308 2900 PD LDA Tel: 01843 223652 Advert page 116 OP WHITE LODGE 44–46 Madeira Road, Cliftonville, Margate, Kent CT9 2QQ Tel: 01843 225956 OP

Margate care homes with nursing

ASHCROFT NURSING HOME ST PETER’S HOME Fairview Close, Cliftonville, Margate, 26-28 St Peter’s Road, Margate, Kent CT9 1TH Kent CT9 2QE Tel: 01843 291363 Advert page 116 OP D Tel: 01843 296626 OP D PD SI WESTBROOK HOUSE INTEGRATED CARE CENTRE ELIZABETH ANNE NURSING HOME, THE 150 Canterbury Road, Westbrook, Margate, 64 Edgar Road, Cliftonville, Margate, Kent CT9 5DD Kent CT9 2EQ Tel: 01843 254100 OP D YA Tel: 01843 221375 D MH WILLOWS CARE CENTRE, THE SHOTTENDANE NURSING HOME 5–13 Second Avenue, Margate, Shottendane Road, Margate, Kent CT9 4BS Kent CT9 2LL Tel: 01843 291888 OP YA Tel: 01843 228570 OP D MH YA

developed by the publisher of this Directory With so many providers to choose from, where do you start? www.carechoices.co.uk can help.

• search care providers quickly and easily • extra information, photos and direct • search by postcode/town and care type website links for hundreds of providers • Information on standards of care • request a brochure • links to the latest inspection reports • checklists to take with you when you visit Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly.

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care 117 Ramsgate care homes

ASHDENE HOUSE MONTAGUE HOUSE 50–50a St Mildreds Road, Ramsgate, Kent CT11 0EF 10 Brockenhurst Road, Ramsgate, Kent CT11 8ED Tel: 01843 592045 PD LDA MH Tel: 01843 599660 OP BRADFORD HOUSE RESIDENTIAL CARE HOME NEWLYN RESIDENTIAL HOME, THE 74 Ellington Road, Ramsgate, Kent CT11 9SX 2 Cliftonville Avenue, Ramsgate, Kent CT12 6DS Tel: 01843 580026 LDA Tel: 01843 589191 OP BRENAN HOUSE RESIDENTIAL HOME OSBORNE HOUSE 21 Vale Square, Ramsgate, Kent CT11 9DE 106–110 Grange Road, Ramsgate, Kent CT11 9PX Tel: 01843 592546 OP Tel: 01843 596164 LDA EBBSFLEET HOUSE RAMSGATE CARE CENTRE Tubbs Lane, Ebbsfleet Lane, Ramsgate, Kent CT12 5DJ 66–68 Boundary Road, Ramsgate, Kent CT11 7NP Tel: 01304 613004 LDA Tel: 01843 585444 OP FOURWINDS RESIDENTIAL CARE HOME ROSE FARM HOUSE 33 Victoria Parade, Ramsgate, Kent CT11 8EB Haine Road, Ramsgate, Kent CT12 5AG Tel: 01843 591015 OP PD Tel: 01843 583380 LDA KEELE HOUSE SENSE - NEWINGTON ROAD, 163 176–178 High Street, Ramsgate, Kent CT11 9TS Ramsgate, Kent CT12 6QB Tel: 01843 591735 OP Tel: 01843 596896 LDA SI MARTINS WANTSUM LODGE 2 Ebbsfleet Lane, Ramsgate, Kent CT12 5DJ 32 St Mildreds Road, Ramsgate, Kent CT11 0EF Tel: 01843 823010 LDA Tel: 01843 582666 OP D

O r P eg & is D t E er Capel Grange ed Ocean Private Residential Home Swell

A friendly residential home facing the sea at ’home from home in the Kent countryside” St.Mildred’s Bay, Close to all local amenities. Set in two acres of beautiful landscaped gardens, Capel Grange is an Caring specifically for both disabled and elderly elegant country house offering homely accommodation with care people. Our care group also includes physically tailored to your requirements.We offer: Long term, convalescent, disabled clients under 65. respite and day care in single or double en suite bedrooms. Excellent cuisine, visiting professionals, activities and entertainment. Facilities include single and double rooms, The Cottage Wing offers a safe and calm environment for those ground floor rooms & two TV lounges. with dementia.

Call us to arrange a visit or request a brochure Call Denise or Martin Rose on 01892 834225 01843 832362 Capel Grange, Maidstone Rd, Five Oak Green, Kent TN12 6SQ 33 Sea Road, Westgate-On-Sea, Kent, CT8 8SB Email:Email: [email protected]@capelgrange.co.uk ww www.capelgrangecare.co.ukw.capelgrangecare.co.uk KCC Registered

118 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Westgate-on-Sea care homes

ASHBURY COURT ST GABRIEL’S HOUSE – 43 Sea Road, Westgate-on-Sea, Kent CT8 8QW APARTMENTS AND DANE END Tel: 01843 834493 OP St Gabriel’s House, 44 Elm Grove, Westgate-on-Sea, Kent CT8 8LB AVONDALE HOUSE Tel: 01843 832750 PD LDA SI YA 25 Roxburgh Road, Westgate-on-Sea, Kent CT8 8RX Tel: 01843 833973 MH WESTCLIFFE HOUSE 37a Sea Road, Westgate-on-Sea, CHILTERNS, THE Kent CT8 8QW 5–9 Sea Road, Westgate-on-Sea, Kent CT8 8SA Tel: 01843 227561 SI YA Tel: 01843 832628 OP MH WINDSOR HOUSE GORDON LODGE REST HOME 18–20 St Mildreds Road, Westgate-on-Sea, 43 Westgate Bay Avenue, Westgate-on-Sea, Kent CT8 8AH Kent CT8 8RE Tel: 01843 831491 Advert adjacent OP Tel: 01843 836055 OP LDA YA NORFOLK HOUSE 39–41 Sea Road, Westgate-on-Sea, Kent CT8 8QW Tel: 01843 831667 OP OCEAN SWELL Gordon Lodge Rest Home 33 Sea Road, Westgate-on-Sea, Kent CT8 8SB - Providing a high standard of care in a warm, friendly environment - 43 Westgate Bay Avenue, Westgate-on-Sea, Kent CT8 8AH Tel: 01843 832362 Advert page 118 OP PD % Office: (01843) 831491 Residents: (01843) 833673 Proprietors: Mrs D Fleming and Mr W Fleming ROXBURGH HOUSE l 24 hour care l l Special diets catered for l l Close to all amenities and sea l l Individuality and independence 29–31 Roxburgh Road, Westgate-on-Sea, l Single and sharing rooms / encouraged l Kent CT8 8RX most en-suite l l Visiting mobile library, hairdresser, chiropodist l Tel: 01843 832022 OP PD l Regular in-house activities and entertainments organised l SPRINGFIELDS RESIDENTIAL HOME l Friends and family are always assured of a warm welcome l Hengist Road, Westgate-on-Sea, Kent CT8 8LP l CQC Registered l Private and DSS welcome l Tel: 01843 831169 OP D

Westgate-on-Sea care homes with nursing

EATON LODGE NURSING HOME ST MICHAEL’S NURSING HOME 62 Westgate Bay Avenue, Westgate-on-Sea, Elm Grove, Westgate-on-Sea, Kent CT8 8LH Kent CT8 8SN Tel: 01843 834917 OP D Tel: 01843 832184 OP PD SI

HOCKEREDGE, THE 2–4 Canterbury Road, Westgate-on-Sea, Kent CT8 8JJ Tel: 01843 831585 OP D PD MH SI For a comprehensive list of home care providers please LOURDES COMMUNITY NURSING AND see page 31. RESIDENTIAL CARE HOME, THE The Ursuline Convent, 225 Canterbury Road, For a comprehensive list of useful contacts please see Westgate-on-Sea, Kent CT8 8LX page 125. Tel: 01843 833242 OP

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care 119 At Harpwood …we really do care

[email protected]

Set in four acres of landscaped grounds, we answer the needs of those seeking spacious quality accommodation. The home is designed with an easy to use lift, gentle stairways and wide corridors allowing a high degree of independence and room to roam. Facilities available include: • 24 hour care • Lift and easy to manage stairs • Choice of spacious lounges • Day-care facilities • Conversation parlour • Short and long stays • Cuisine of the highest standard • Planned social, cultural & spiritual activities • Assistance with bathing, dressing and • Telephone outlets for private use personal grooming (installation at residents cost) www.harpwood.co.uk • Monitoring & supervision of medications • Choice of en-suite rooms • Flexible visiting including luncheon guests • On-site professional hairdressing saloon

Call 01732 882 282 and ask about our special introductory periods designed to help you settle in.

Lavenders advert_Layout 1 31/01/2013 15:54 Page 1

One of Kent’s finest Residential Homes

l Established in 1983 family owned and managed, Lavenders is situated in West Malling the heart of the Kent country side, yet close to all amenities and transport. l The original Georgian house is complemented by modern new wings, offering a variety of warm and comfortable dining rooms, sitting rooms and a conservatory, set in delightful gardens. l We have a range of accommodation to satisfy most needs and budgets, all have en suite facility’s, and include garden rooms with patio’s, and apartments with separate sitting rooms and bedrooms. l An excellent home cooked and choice menu. l Varied programme of social, occupational and spiritual activities. l Respite and holiday provision. l We are proud of our excellent reputation and welcome your personal inspection.

Telephone 01732 844744 / 848000 Website www.lavenders.info Email [email protected] Lavenders, Lavenders Road, West Malling, Kent ME19 6HP www.facebook.com/LavendersCareHome

120 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Tonbridge and Malling

Tonbridge care homes

ABBEYFIELD WOODGATE HADLOWS, THE Tudeley Lane, Tonbridge, Kent TN11 0QJ 128–130 Hadlow Road, Tonbridge, Kent TN9 1PA Tel: 01732 770981 Tel: 01732 350952 Advert page 86 OP D PD LDA YA

AVENUES SOUTH EAST - SHIPBOURNE ROAD, 288 HALE PLACE FARMHOUSE Tonbridge, Kent TN10 3EX 79 Old Road, East Peckham, Tonbridge, Kent TN12 5EN Tel: 0208 308 2900 LDA Tel: 01622 871081 OP D AVENUES SOUTH EAST - TURNBULL PLACE, 1-2 Riding Lane, Hildenborough, Tonbridge, HALE PLACE GARDEN LODGE Kent TN11 9LN 77 Old Road, East Peckham, Tonbridge, Kent TN12 5EN Tel: 01732 838876 LDA Tel: 01622 871081 OP D PD MH SI YA AD BIRCHES, THE 16 Salisbury Road, Tonbridge, Kent TN10 4PB HIGH HILDEN High Hilden Close, Tonbridge, Kent TN10 3DB Tel: 01732 373710 PD LDA SI YA Tel: 01732 353070 Advert page 116 OP CAPEL GRANGE PRIVATE RESIDENTIAL HOME Maidstone Road, Five Oak Green, Tonbridge, LAVENDERS Kent TN12 6SQ Lavenders Road, West Malling, Kent ME19 6HP Tel: 01732 844744 Adverts pages 96 and 120 Tel: 01892 834225 Advert page 118 OP D OP

CHESTNUT LODGE CARE HOME ST PETERS ROW DELARUE CLOSE 18-20 London Road, Tonbridge, Kent TN10 3DA 1-3 St Peters row, Delarue Close, Shipbourne Road, Tonbridge, Kent TN11 9NN Tel: 01732 362440 OP D Tel: 01732 771593 LDA GRANGE, THE - BENENDEN The Green, Benenden, Cranbrook, WHEATFIELD DRIVE, 17 Kent TN17 4DN Cranbrook, Kent TN17 3LU Tel: 01580 240118 LDA Tel: 01580 715249 LDA

Tonbridge care homes with nursing

ASHURST PARK CARE HOME WESTBANK CARE HOME Fordcombe Road, Fordcombe, 64 Sevenoaks Road, Borough Green, , Kent TN3 0RD Kent TN15 8AP Tel: 01892 709000 OP Tel: 01732 780066 OP PD

FOUNTAINS LODGE NURSING AND RESIDENTIAL WILDASH’S HOME 68–70 Greentrees Avenue, Tonbridge, 13 -17 London Road, Southborough, Kent TN4 0RJ Kent TN10 4NE Tel: 01892 886381 OP D PD SI YA Tel: 01732 356815 OP

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care 121 Cornford Lane Pembury Cornford HoUSE Tunbridge Wells nursing Home & Care Suites Tn2 4QS relationship Centred Care™

A development of care suites providing full personal care and nursing

Family owned by Ernie and Dr Karen Graham (a practising GP)

• Choice of Social Groups • Social Programme There are separate units for physical As part of our Relationship Centred Care frailty and dementia so that people ethos, we work with residents and their can live together in socially compatible families to document their life stories. groups. This forms the base for a tailored programme of activities and social • Staffing interaction with families and friends. All staff are direct employees and have specialist care training, thus ensuring • Specialist Equipment continuity of care and facilitating a Alternating pressure mattresses, profiling “family” atmosphere. beds, disabled baths, manual handling aids, etc.

Please visit our website or contact us for more information

Website: www.cornfordhouse.co.uk Tel: 01892 820100 Fax: 01892 820590 Email: [email protected] Cornford Lane Pembury Cornford HoUSE Tunbridge Wells Tunbridge Wells nursing Home & Care Suites Tn2 4QS relationship Centred Care™ Tunbridge Wells care homes

ASHURST PLACE GLENDALE Lampington Row, Langton Green, 32 Boyne Park, Tunbridge Wells, Kent TN4 8ET Tunbridge Wells, Kent TN3 0JG Tel: 01892 524222 OP Tel: 01892 863298 OP HARTLEY HOUSE BARNETTS Hartley Road, Cranbrook, Kent TN17 3QN Frant Road, Tunbridge Wells, Kent TN2 5LR Tel: 01580 713139 OP D YA Tel: 01892 542983 Advert page 55 OP D HAZELDENE HOUSE BEULAH LODGE REST HOME LTD Romford Road, Pembury, Tunbridge Wells, Kent TN2 4AY 1 Beulah Road, Tunbridge Wells, Kent TN1 2NP Tel: 01892 826500 Advert page 6 OP D MH Tel: 01892 543055 OP HOLLIES REST HOME, THE BIRCHWOOD HOUSE REST HOME 14–16 Park Road, Southborough, Stockland Green Road, Speldhurst, Tunbridge Wells, Kent TN4 0NX Tunbridge Wells, Kent TN3 0TU Tel: 01892 535346 OP D PD SI Tel: 01892 863559 Advert page 34 & 124 OP MENTAL HEALTH RESIDENTIAL LIMITED - LONDON BIRKIN LODGE CARE HOME ROAD, 71 Camden Park, Hawkenbury, Southborough, Tunbridge Wells, Kent TN4 0NS Tunbridge Wells, Kent TN2 5AE Tel: 01892 515520 MH YA Tel: 01892 533747 OP MOUNT EPHRAIM HOUSE BROOKLANDS, 10 Mount Ephraim Road, Tunbridge Wells, Tunbridge Wells, Kent TN2 3AD Kent TN4 8BU A development of care suites Tel: 01892 537076 LDA Tel: 01892 520316 OP D PD providing full personal care and nursing CORNFORD HOUSE NEWPARK Cornford Lane, Pembury, Tunbridge Wells, Kent TN2 4QS 3 Park Road, Southborough, Tel: 01892 820100 Advert page 122 OP D PD MH SI YA Tunbridge Wells, Kent TN4 0NU Tel: 01892 537717 LDA Family owned by Ernie and Dr Karen Graham (a practising GP) CROSSWAYS COMMUNITY 8 Culverden Park Road, Tunbridge Wells, Kent TN4 9QX PEPENBURY • Choice of Social Groups • Social Programme Tel: 01892 529321 MH YA Cornford Lane, Pembury, Tunbridge Wells, Kent TN2 4QU There are separate units for physical As part of our Relationship Centred Care Tel: 01892 822168 LDA frailty and dementia so that people ethos, we work with residents and their GARLAND HOUSE can live together in socially compatible families to document their life stories. 2 Garlinge Road, Southborough, POPPIES groups. This forms the base for a tailored Tunbridge Wells, Kent TN4 0NR The Ridgeway, Southborough, Tunbridge Wells, programme of activities and social Tel: 01892 532707 OP Kent TN4 0AB • Staffing interaction with families and friends. Tel: 01892 518208 LDA All staff are direct employees and have GARLINGE LODGE RESIDENTIAL HOME specialist care training, thus ensuring • Specialist Equipment 6 Garlinge Road, Southborough, KEYCHANGE CHARITY - ROSSET HOLT CARE HOME continuity of care and facilitating a Alternating pressure mattresses, profiling Tunbridge Wells, Kent TN4 0NR Pembury Road, Tunbridge Wells, Kent TN2 3RB “family” atmosphere. beds, disabled baths, manual handling Tel: 01892 528465 OP Tel: 01892 526077 OP aids, etc.

Please visit our website or contact us for more information Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted Website: www.cornfordhouse.co.uk Tel: 01892 820100 Fax: 01892 820590 Email: [email protected] Visit www.carechoices.co.uk for further assistance with your search for care 123 Tunbridge Wells care homes continued

RUSTHALL RESPITE SEVEN SPRINGS - CARE HOME PHYSICAL Middle Field Court, Edward Road, Rusthall, Tunbridge DISABILITIES Wells, Kent TN4 8RP Pembury Road, Tunbridge Wells, Kent TN2 4NB Tel: 01892 616408 D PD LDA SI YA Tel: 01892 531138 PD YA

Tunbridge Wells care homes with nursing

BIRKIN LODGE CARE HOME UNDERWOOD Camden Park, Hawkenbury, Tunbridge Wells, Sponden Lane, Sandhurst, Cranbrook, Kent TN2 5AE Kent TN18 5NR Tel: 01892 533747 OP Tel: 01580 850167 OP MH

CORNFORD HOUSE WARWICK PARK NURSING HOME Cornford Lane, Pembury, Tunbridge Wells, 55 Warwick Park, Tunbridge Wells, Kent TN2 5EJ Kent TN2 4QS Tel: 01892 541434 Advert page 116 OP Tel: 01892 820100 Advert page 122 OP D PD MH SI YA

FIRTREE HOUSE For a comprehensive list of home care providers please 30 St James’ Road, Tunbridge Wells, Kent TN1 2JZ see page 31. Tel: 0808 166 1396 OP

HALLIWELL Kingswood Road, Tunbridge Wells, Kent TN2 4UN Tel: 01892 525909 OP Birchwood House HAZELDENE HOUSE Romford Road, Pembury, Tunbridge Wells, Kent TN2 4AY Rest Home Tel: 01892 826500 Advert page 6 OP D MH

LARCHMERE HOUSE NURSING HOME Biddenden Road, Frittenden, Cranbrook, Kent TN17 2EN Tel: 01580 852335 OP

LITTLE COURT NURSING HOME 26 Roopers, Speldhurst, Tunbridge Wells, Kent TN3 0QL Set in 6 acreS of beautiful kent countrySide Tel: 01892 863414 Advert page 116 OP ideal for long/Short Stay, convaleScence and reSpite care. 24 hour SuperviSion. PILGRIM HOMES - MILWARD HOUSE lift to all floorS. 6 Madeira Park, Tunbridge Wells, Kent TN2 5SZ en Suite facilitieS in all roomS. Tel: 0300 303 1460 home cooking - Special dietS catered for. OP D hairdreSSer, chiropodiSt and library available. Shopping trolley providing everyday requiSiteS. RUSTHALL LODGE CARE HOME in houSe communion Service. Nellington Road, Rusthall, Tunbridge Wells, Kent TN4 8SJ viSitS to SpeldhurSt and other local churcheS for ServiceS can be arranged. Tel: 01892 531378 OP PD SI Stockland Green Road, Speldhurst, Kent TN3 0TU TUNBRIDGE WELLS CARE CENTRE Tel: 01892 863559 142 Upper Grosvenor Road, Tunbridge Wells, Fax: 01892 861548 Kent TN1 2ED EnquiriEs to thE ManagEr Tel: 01892 618721 Advert page 90 OP D MH member of the kent care homes association

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

124 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Useful contacts

Useful local contacts Age UK Maidstone 7 Mill Street, Maidstone ME15 6XW Kent County Council Tel: 01622 753618 County Hall, Maidstone Age UK Sittingbourne ME14 1XQ Heather House Day Centre, Tel: 0300 041 6161 Avenue of Remembrance, Sittingbourne Text relay: 18001 03000 416161 ME10 4NN Email: [email protected] Tel: 01795 477520 Web: www.kent.gov.uk Age UK Tunbridge Wells Advocacy services in Kent Wood Street, Tunbridge Wells TN1 2QS Advocacy for All Tel: 01892 522591 241 Main Road, Alzheimer’s Society Sidcup, National helpline: 0845 300 0336 Kent DA14 6QS Tel: 0208 300 9666 South East Area Office Email: [email protected] Barclays House, Web: www.advocacyforall.org.uk 51 Bishopric, Horsham, West Sussex RH12 1QJ Live it Well Tel: 01403 276649 Live It Well Centre, Unit 2 Twisleton Court, West Kent Office Priory Hill, Ground Floor, Zurich House, Dartford, 1 Meadow Road, Tunbridge Wells TN1 2YG Kent DA1 2EN Tel: 01892 559410 Tel: 01322 223335 Web: www.liveitwell.org.uk Crossroads Care Kent and Medway Tel: 0845 900 3735 Voice4Kent CIC International House, Crossroads Care East Kent 1st Floor Block A, 16 Reculver Road, Dover Place, Ashford, Beltinge, Kent TN23 1HU Herne Bay CT6 6LE Tel: 01233 642726 Tel: 01227 742030 Web: www.voice4kent.co.uk Crossroads Care Medway Age UK in Kent 8 Chestnut Avenue, Age Concern and Help the Aged are now Walderslade, called Age UK and provide information and Chatham ME5 9AJ advice for the elderly about benefits, care, age Tel: 01634 868885 discrimination and computer courses, amongst Crossroads Care West Kent other things. Unit 1A Mereworth Business Centre, Age UK Ashford Danns Lane, The Eldercare Centre, Wateringbury ME18 5LW Stanhope Road, Ashford TN23 5RF Tel: 01622 817114 Tel: 01233 668765 Gateways to council services and advice Age UK Faversham Ashford 2 Middle Row, Faversham ME13 7AJ Gateway Plus, Church Road, Ashford TN23 1AS Tel: 01795 532766 Tel: 0300 041 4141

Visit www.carechoices.co.uk for further assistance with your search for care 125 Dover 69-71 Castle Street, Dover CT16 1PD Kent District Councils Tel: 0300 041 4141 Ashford Borough Council Edenbridge www.ashford.gov.uk The Eden Centre, Four Elms Road, Edenbridge London Borough of Bexley TN8 6BY www.bexley.gov.uk Tel: 0300 041 4010 London Borough of Bromley Gravesham www.bromley.gov.uk Civic Centre, Windmill Street, Gravesend DA12 1AU Canterbury City Council Tel: 01474 564422 www.canterbury.gov.uk

Maidstone Dartford Borough Council King Street, Maidstone ME15 6JQ www.dartford.gov.uk Tel: 01622 602000 Council Sheppey www.dover.gov.uk 38-42 High Street, Sheerness ME12 1NL Gravesham Borough Council Tel: 01795 417850 www.gravesham.gov.uk

Tenterden Maidstone Borough Council 2 Manor Row, High Street, Tenterden TN30 6HP www.maidstone.gov.uk Tel: 0300 041 4141 Medway Council Thanet www.medway.gov.uk Gateway Plus, Cecil Street, Margate CT9 1RE Tel: 0300 041 4141 Council www.sevenoaks.gov.uk Tonbridge Tonbridge Castle, Castle Street, Tonbridge Shepway District Council TN9 1BG www.shepway.gov.uk Tel: 01732 844522 Swale Borough Council Tunbridge Wells www.swale.gov.uk 8 Grosvenor Road, Royal Tunbridge Wells Thanet District Council TN1 2AB www.thanet.gov.uk Tel: 01892 554600 Tonbridge and Malling Borough Council Healthwatch Kent www.tmbc.gov.uk Healthwatch Kent is the independent consumer champion for health and social care. Tunbridge Wells Borough Council Healthwatch Kent offers individuals access to www.tunbridgewells.gov.uk information and signposting on health and social care matters, and will also champion the experiences of people who receive health and social care to inform the commissioning and delivery of local services in the future. For more information on local services which may be of interest to you visit www.healthwatchkent. co.uk, email [email protected] or call 0808 801 0102.

126 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Mind Association Tel: 0121 415 6960 Mind publishes information on many topics Email: [email protected] relating to mental health and provides two Web: www.bild.org.uk confidential mental health information services. Care Choices’ helpline There is a network of over 150 local Minds, all of Free, independent information and help. which are affiliated to Mind, which are involved Searchable website. in the planning of local mental health services Tel: 0800 389 2077 and local campaigning on mental health issues. Web: www.carechoices.co.uk To access your local Mind charity call the infoline on 0300 123 3393. Care Quality Commission Independent regulator of care services in England. Patient Advice and Liaison Service (PALS) Tel: 03000 616161 Information for patients, their families and carers Email: [email protected] about health and local health services. Web: www.cqc.org.uk East Kent PALS Carers Trust Tel: 0800 783 9972 Works to improve support, services and Direct line: 01227 812020 recognition for anyone living with the challenges Email: [email protected] of caring, unpaid, for a family member or friend West Kent and Medway PALS who is ill, frail, disabled or has mental health or Tel: 0800 587 6757 addiction issues. Direct line: 01622 723207 Tel: 0844 800 4361 Email: [email protected] Email: [email protected] Web: www.carers.org

Useful national contacts Carers UK The voice of carers. Action on Elder Abuse (AEA) Advice line: 0808 808 7777 Works to protect, and prevent the abuse of, Email: [email protected] vulnerable older adults. Web: www.carersuk.org Helpline: 0808 808 8141 Email: [email protected] Elderly Accommodation Counsel Web: www.elderabuse.org.uk Help older people make informed choices about meeting their housing and care needs. Age UK (the combined Age Concern and Help Free advice line: 0800 377 7070 the Aged) Email: [email protected] National helpline: 0800 169 6565 Web: www.housingcare.org Email: www.ageuk.org.uk/contact-us Web: www.ageuk.org.uk Friends of the Elderly A charity that supports older people who have a Association of Charity Officers range of practical needs. A national umbrella body for benevolent Tel: 0207 730 8263 charities. Email: [email protected] Tel: 01707 651777 Web: www.fote.org.uk Email: [email protected] Web: www.aco.uk.net Independent Age Produce a wide range of guides and factsheets British Institute of Learning Difficulties for older people, their families and carers. (BILD) Advice line: 0800 319 6789 Committed to improving the quality of life for Email: [email protected] people with a learning disability. Web: www.independentage.org.uk

Visit www.carechoices.co.uk for further assistance with your search for care 127 National Activity Providers Association (NAPA) Promotes the importance of activities for older persons. Tel: 0207 078 9375 Email: [email protected] Web: www.napa-activities.co.uk

Pension Service, The Provides information about pensions and other pensioner benefits. Web: www.gov.uk/dwp

POhWER An independent advocacy agency. Tel: 0300 456 2370 (charged at local rate) SANE Email: [email protected] Saneline: for advice on mental health issues. Web: www.pohwer.net Tel: 0845 767 8000 between 6.00pm and 11.00pm (any day of the year). Registered Nursing Home Association Web: www.sane.org.uk (RNHA) Campaigns for high standards in nursing home Silver Line, The care. A 24-hour telephone befriending and advice line. Tel: 0121 451 1088 Tel: 0800 470 8090 Email: [email protected] Web: www.thesilverline.org.uk Web: www.rnha.co.uk United Kingdom Homecare Association Relatives and Residents Association, The (UKHCA) WHAT AREExists for THE older people CARE needing, OPTIONS? or living in, Professional association of home care providers WHAT AREresidential THE care and CARE the families OPTIONS? and friends left from the independent, voluntary, not-for-profit HOW WILLbehind. I KNOW WHICH TO CHOOSE?and statutory sectors. HOWWHAT WILL IFAdvice MUM line:I KNOW 0207 DOESN’T 359 8136 WHICH AGREE? TO CHOOSE?Helpline: 0208 288 5291 WHAT IFEmail: MUM [email protected] DOESN’T AGREE?Email: [email protected] Web: www.relres.org Web: www.ukhca.co.uk VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK WHATVISIT THE ARE NEW THE CARE CARE SELECT OPTIONS? WEBSITE WWW.CARESELECT.CO.UK HOW WILL I KNOW WHICH TO CHOOSE? WHAT IFARE MUM THE DOESN’T CARE OPTIONS? AGREE? HOW WILL I KNOW WHICH TO CHOOSE? WHATVISIT THE IF NEWMUM CARE DOESN’T SELECT AGREE? WEBSITE WWW.CARESELECT.CO.UK

VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK

CALL CARE SELECT FOR MORE INFORMATION: 0800CALL CARE 389 SELECT 2077 FOR MORE INFORMATION: 0800 389 2077

128 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care CALL CARE SELECT FOR MORE INFORMATION: 0800 389 2077 CALL CARE SELECT FOR MORE INFORMATION: 0800 389 2077 Alphabetical index of care homes and care homes with nursing

1st Choice Care Homes Ashley Gardens Care Centre 92 Boldshaves Oast 65 Outside back cover Ashley House 99 Bon Secours 79 94 Windmill Street Ashminster House 69 BowerCroft Care Home 91 (Exclusive Care Ltd) 87 Ashmore House 73 Brabourne Care Centre 69 Ashpoint House 83 Bracknell House Residential A Ashstone House 65 Care Home 99 Abbey Court Nursing Home Ashton Lodge 89 Bradbury Grange 75 - West Kingsdown 97 Ashurst House 109 Bradfield Residential Home 79 Abbeyfield Connors House 70 Ashurst Park Care Home 121 Bradford House Residential Care Home 118 Abbeyfield Dene Holm 87 Ashurst Place 123 Bradstowe Lodge 114 Abbeyfield Edward Moore House 87 Aspen Lodge 79 Bradwell House 103 Abbeyfield Greensted 89 Aspley House 111 Brambles Care Home 65 Abbeyfield Stangrove Lodge 95 Avenues South East Abbeyfield St Martins 89 - Maidstone Road, 492 89 Brambling House 83 Abbeyfield The Dynes 95 Avenues South East Brambling Lodge 83 Abbeyfield Woodgate 121 - Beresford Gardens, 39 115 Bramblings Residential Care Home 77 Abbey Lodge Residential home 103 Avenues South East Bramley House 65 Abbeyrose House 89 - Shipbourne Road, 288 121 Brampton Lodge 99 Abbotsleigh Dementia Nursing Avenues South East Brenan House Residential Home 118 - Turnbull Place, 1-2 121 & Residential Care Home 93 Breton Court 69 Avenues South East Acacia House - Tenterden 69 Bridge Haven 70 - Westgate College For Deaf Adisham House 70 People And The Road Project 115 Bridge House 70, 111 Alandale Residential Home 83 Avondale House 119 BrightCare 105 Alexander House 83 Broadmeadow 99 Alexandria’s Residential Broad Oak Manor Nursing Home 79 Care Home 87 B BroadStreet House 99 Allens Mead 87 Balgowan Nursing Home 103 Bromfield House Residential Allington Way Barham House Nursing Home 71 Home 109 – MCCH Society Ltd 89 Barnetts 123 Bromley Park Care Centre 82 Alma Lodge 109 Barton Court 109 Brooklands, 10 123 Alma Residential Home 109 Barty House Nursing Home 92 Broomfield Lodge 73 Alpine Care Home 95 Bay, The 105 Bungalow, The 105 Amber House Residential Beaches, The 105 Burnham 99 Care Home 99 Beach House 113 Byfield Court 111 Ami Court 85 Beacon Hill Lodge 75 Ami Lodge 81 BeechCare 105 Anchorage House 99 Beechcare Care Home 79 C Camelot Lodge 99 Anderida 65 Beeches Residential Home, The 70 Cameron Lodge 79 Anro House 79 Beechfields 111 Cana (L’Arche Kent) 83 Applecroft Care Home 85 BeechTree House Ltd 91 Canterbury Adult Support Unit 70 Aquarius Lodge 115 Belmont 65 Capel Grange Private Arthur Court 99 Benham Lodge 87 Residential Home 121 Ashbury Court 119 Berkeley House 111 Caretech Community Services (No 2) Ashcroft Nursing Home 117 Bethany House Care Home 107 Ltd- Prices Avenue, 22 115 Ashdene House 118 Bethany Lodge Nursing Home 107 Carlile Lodge 99 Ashford Lodge 65 Betsy Clara Nursing Home 92 Carnalea Residential Home 109 Ashford Nursing Home 69 Birches, The 121 Cartref House 111 Ashgold House 83 Birch House 65 Cedardale Residential Home 91 Ashingham House 83 Birchwood House Rest Home 123 Cedar House Residential Ashlea House 65 Birkin Lodge Care Home 123, 124 Care Home 103 Ashleigh House 109 Birling House 91 Cedar Oaks 73 Ashley Avenue, 3 - Blythson Ltd 99 Blackburn Lodge 109 Channel Lea, 12 79 Ashley Avenue, 5 - Blythson Ltd 99 Blair Park Residential Care Home 111 Charing Court Residential Home 65 Ashley Avenue, 95 99 Blenheim House 79 Charton Manor 77 Ashley Down Nursing Home 89 Blossoms Care Home 77 Chase, The 70

Visit www.carechoices.co.uk for further assistance with your search for care 129 Cherries, The 99 Echo Square House 87 Gordon Lodge Rest Home 119 Chestfield House 75 Edenbridge and Supported Living Grange Care Home, The 99 Chestnut Lodge Care Home 121 Service 95 Grange, The 65, 73 Chestnuts Care Home, The 87, 89 Eden Cottage 105 Grange, The - Benenden 121 Chestnuts, The (Rochester) 111 Edwin Therapeutic Unit 87 Gravesham Place Integrated Chilterns, The 119 Eglantine Villa Residential & Care Centre 89 Nursing Home 79 Chippendayle Lodge Graywood Care Home 115 Residential Care Home 91 Elizabeth Anne Nursing Greenbanks 70 Home, The 117 Chipstead Lake - Care Home Greenbanks Residential Care Home 91 Elizabeth House 70 Physical Disabilities 95 Green Gables Care Home 115 Ellens Court 111 Chitty Barn 79 Grenham Bay Court 113 Elliott House Care Home 73 Church House 91 Gresham House 93 Elm Lea Residential Care Home 103 Church Lane 91 Gresham Residential Care Home 115 Elvy Court Nursing Home 113 Claremont Care Home 115 Grimston House 99 Cleveland House Ltd 114 Emily Jackson Close, 1-3 95 Grosvenor Care Centre 115 Coach House, The 73, 75 Emily Jackson House 97 Grosvenor Court 99 Cobham House 83 Eva’s Folly Residential Home 87 Grove Residential Home, The 91 Coleman’s Stairs 113 Grove Villa Care 81 Conifers 73 F Cooksditch House Nursing and Fairby Grange 77 Residential Home 109 Fairlawn Residential Home 91 H Copperfields Residential Home 87 Fairways Residential Home 105 Hadlows, The 121 Cornerways Residential Home 103 Faith House (L’Arche Kent) 70 Hailey Residential Care Cornford House 123, 124 Home, The 73 Falconer’s Court 95 Cosy Lodge 65 Halden Heights Care Community 69 Farm House 65 Cotswold Lodge 105 Hale Place Farmhouse 121 Farm View 65 Country Home Care 95 Hale Place Garden Lodge 121 Favorita House Residential Home 73 Court Lodge 65 Halliwell 124 Felbrigg House 83 Court Regis 111 Hall, The 65 Finn Farm Lodge 99 Cranmore 105 Hamilton’s Residential Home 70 Firtree House 124 Creedy House 107 Hanningfield Retirement FiveWays 75 Croft, The 65 Home Ltd 111 Foam, The 105 Crossways Community 123 Harbledown Lodge 71 Forge House 91 Cumberland, The 73 Harbour Care Home 73 Fountains Lodge Nursing Cumbria House Care Home 99 and Residential Home 121 Harbour House 99 Four Seasons 83 Harpwood Residential Home 95 FourWinds Residential Care Home 118 Harrington Cottage 65 D Hartley House 123 Dale Lodge 87 Haslington Residential Home 77 Dale Mount 87 Hatfield Lodge 99 Dalkeith Lodge 73 G Gardeners Close 83 Haven Care Home, The 91 Darenth Grange Residential Home 77 Gardenia House 77 Hawkinge House 103 Deer Park Care Centre 114 Garland House 123 Dorothy Lucy Centre, The 91 Haydon Mayer 75 Garlinge Lodge Residential Home 123 Doubleday Lodge 111 Hazeldene House 123, 124 Gate House 85 Dumpton Lodge 114 Hazelwood Nursing Home 79 Gateway Residential Home, The 83 Dunronald Court 79 Heather Lodge 87 Gavin Astor House Nursing Home 92 Durrants Court Barn 65 Heathfield Residential Home 65 Generals Meadow 79 Heath Road, 85 George V Avenue, 5 115 – MCCH Society Ltd 91 E Glendale 123 Hedgerows, 1 & 2 93 Eastfield 91 Glendale Lodge 79 Hengist Field Care Centre 113 Eastry House 85 Glen, The 83 Heron House 73 Eastry Villas 85 Gloucester House 97 Hevercourt 87 Eaton Lodge Nursing Home 119 Glover House 65 HF Trust – Lympne Place Ebbsfleet House 118 Goodwins, The 79 (High Trees and The Beeches) 103

130 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Advertisers are in bold

Highfield 71 Kimberley Residential Home Ltd 77 Martins 118 Highfield Private Rest Home 103 King Edward House 70 Maurice House 114 Highfield Residential Home 113 Kingsfield Care Centre 109 Mayflower Care Home 89 High Hilden 121 Kingsley 73 Maylands 75 Highland House 70 Kingston House 70 May Lodge 67 High Meadow Nursing Home 71 Kippingtons Nursing Home 97 May Morning 67 High Pines Residential Home Ltd 73 Knoll Nursing Home, The 81 Meadow Dean 83 High View Oast Care Home 71 Meadowside 81 Hillbeck Residential Care Home 91 L Melanie Ann Trust, The 91 Melanie Ann Trust Residential Hillbrow 83 Laburnum House 99 Home, The 91 Hill Farm 113 Lady Dane Farmhouse 109 Melvyn & Jan John 85 HMT Care Ltd 73 Laleham, The 73 Mental Health Residential Ltd Hockeredge, The 119 L And S Care Homes Ltd - London Road, 71 123 Hollies Residential home, The 87 - York Terrace, 3 115 Meyer House Care Centre 82 Hollies Rest Home, The 123 Larchmere House Nursing Home 124 Milestone House 81 Holly Cottage 65 Larchwood Grove 87 Millfield House 101 Hollyrood 91 Laurels Care Home, The 81 Mill House 109 Holywell Park 97 Laurels, The 67 Minnis Lodge 83 Homelands 65 Laureston House Residential Home 83 Montagu Court Residential Homeleigh 81 Lavenders 121 Home 115 Homeleigh Farm 105 Lindau Residential Home 107 Montague House 118 Homeville 115 Littlebourne House Residential Mont Calm – Clifton Crescent 101 Care Home 70 Hothfield Manor Acquired Brain Mont Calm – Folkestone 101 Little Court Nursing Home 124 Injury Centre 69 Mont Calm – Lydd 105 Hythe Nursing Home 103 Littlecroft 105 Mont Calm – Margate 115 Little Glen 83 Mont Calm Residential Home 91 I Little Oyster Residential Home 109 Mont Calm – Sandgate Road 101 Loose Court 91 Iden Manor Care Home 93 Mont Calm – Sturry 70 Loose Valley Nursing Home 92 Insight SBS Ltd Mount And The Olives, The 111 - 201 London Road 113 Lourdes Community Nursing and Mount Ephraim House 123 Residential Care Home, the 119 Insight Teynham 113 Lower Robin Hood Lane, 146 Island Residential Home, The 109 – MCCH Society Ltd 91 Ivy Bank Residential Care Home 83 N Lukestone Dementia Nursing National Autistic Society Ivy Cottage 65 Home 92 - Respite Care (Kent) 87 Lulworth House Dementia Neptune House 111 J Residential Care Home 91 New Bungalow, The 67 Lyndhurst House 67 Juniper 65 Newington Court 113 Lyndhurst Rest Home 75 Newlands 70 Lynton House 114 Newlands Residential Home 81 K Newlyn Residential Home, The 118 Kearsney Manor Nursing Home 85 Newpark 123 Keele House 118 M Madeira Lodge Care Home 105 Norfolk House 119 Kent Autistic Trust, The North Lodge Care Home 115 - Beaver Lane, 118 67 Magenta 99 Kent Autistic Trust, The Magnolia House 91 - Jemmett Road, 165 67 Maidstone Care Centre 92 O Kent Autistic Trust, The Maltreath Residential Care Home 115 Oakdene Rest Home 111 - Perry’s Close, 9 109 Mandalay Care Home 101 Oakfield House 70 Kent House 114 Manordene 97 Oaklands 67 Kentwood House 79 Maple House 101 Oast, The 91 Kesson House Care Home 89 Marine Parade, 18 Ocean Swell 119 Keychange charity - Rosset Holt – MCCH Society Ltd 75 Old Downs dementia residential Care Home 123 Marlborough House 101 Care home, The 77 Kiln Court 109 Marshlands 105 Old Farm House Residential Kimberley Residential Home 73 Martha Trust House 81 Home, The 70

Visit www.carechoices.co.uk for further assistance with your search for care 131 Old Rectory Residential Rectory House 92 Shakespeare House 83 Home, The 105 Redcot Lodge Shakti Lodge 77 Old Rectory Retirement Home, The 70 Residential Care Home 115 Shalom 115 Old Rectory, the 70 Reddington House 83 Sheringham House 89 Old Rectory, The 111 Red House Nursing Home, The 71 Sholden Hall Residential Retreat 81 Old School House 105 Redlynch House Residential Home 103 Shore Lodge - Care Home Old Vicarage, The 81 Redwalls 71 Learning Disabilities 77 Optima Care Ltd Resthaven Residential Home 73 Shottendane Nursing Home 117 - Lancaster Gardens, 34 73 Rhyme House 113 Signature At The Miramar Ltd 75 Optima Care Ltd Richardson Court 67 Singleton Nursing And - Spenser Road, 37 73 Richardson Court Cottage 67 Residential Home Ltd 69 Orchard Cottage 87 Rivendell, The 73 Smock Acre 71 Orchard House 67, 73 Riverlea House 83 Sobell Lodge Care Home Physical Disabilities Osborne Court 109 Roberta House 71 (Leonard Cheshire Disability) 93 Rockdale House 95 Osborne House 118 Sonia Lodge 81 Rockrose Rest Home 73 O’Shea Partnership Boxley Sonya Lodge Dementia Residential Road, 239 92 Romney Cottage Residential Care Home 77 Care Home 105 Overcliffe House 87 Southfields 67 Oxenden House Care Home 73 Roper House - RNIB Action On Hearing Loss 71 Southlands 92 Rosebank Residential Home 87 Sovereign House 74 P Rose Cottage 67, 105 Spencer House 113 Paddock, The 105 Rosecroft 105 Springfield House 113 Palm Care 105 Rosedene Residential Care Ltd 115 Springfields Residential Home 119 Springs Community, The 107 Park View Care Centre 69 Rose Farm House 118 St Alban’s House 81 Parkwood House 91 Rosehurst Care Home 81 Stanholm Residential Care Home Parsonage Lodge EMI 73 Roselands 74 for the Elderly 95 Rosemary Cottage 67 Pelham House 101 St Anselm’s Nursing Home 81 Rosemere Care Home 101 Pelham Lodge Residential Staplehurst Manor Nursing Home 93 Care Home 87 Rosewood Residential Care Home 77 St Brannocks 107 Pelham Manor 87 Roxburgh House 119 St Brelades 74 Pelican Court, 6 92 Russell Court Nursing Home 79 St Claire’s Care Home 101 Rusthall Lodge Care Home 124 Pepenbury 123 St Gabriel’s House – Rusthall Respite 124 Peter Gidney NeuroDisability Apartments and Dane End 119 Centre, The 79 St George Residential Care Home 75 Phillippines Close, 1 95 S St Helier’s Hotel 101 Phoenix House 81 Saltings, The 105 St James House 77 Pilgrim Homes - Milward House 124 Saltwood Care Centre 103 St John Home 75 Pilgrims Lodge Residential Home 70 Sandbanks Care Home 107 St John’s Church Road, 33 Pilgrims View 92 Sandgate Manor 101 - Blythson Ltd 101 Pilgrims Way Care Home Sandwich Road, 55 83 St John’s Cottage 95 With Nursing 92 Sapphire House 92 St Margaret’s Nursing Home 103 Pinehurst House Nursing Home 97 Saxon Lodge Residential Home Ltd 71 St Martin’s 75 Pine Lodge Care 113 Seabourne House 107 St Mary’s 85 Poplars Care Centre 92 Seabreezes 107 St Michael’s 85 Poppies 123 Seabrook Road, 26 103 St Michael’s Nursing Home 119 Port Regis 114 Seahaven 81 St Peter’s Care Home 74 Priory Mews Nursing Home 79 Seaview 101 St Peter’s Home 117 Self UnLtd Station Road, 33a 77 St Peters Row Delarue Close 121 Sense Hastings Avenue, 89 115 Strode Park house 74, 75 R Sense - Newington Road, 163 118 St Stephens Nursing Home 85 Radnor House 101 Seven Springs - Care Home St Valery Care Home 67 Rainbow, The (L’Arche Kent) 71 Physical Disabilities 124 St Winifreds Dementia Ramsgate Care Centre 118 Sevington Mill 67 Residential Care home 81 Ravenlea 101 Seymour House 74 Summerlands 67

132 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Advertisers are in bold

Summerville 115 Upton House 81 Whitfield Care Home 85 Sunnyfields 111 Whitstable Nursing Home 75 Sunrise Operations Sevenoaks Ltd 97 V Whitstable Road, 94 Sussex Avenue, 26A – MCCH Society Ltd 71 Vale Residential Care Home, The 92 – MCCH Society Ltd 71 Wildash’s 121 Valley House 71 Sutton Valence Care Home 92 Willows Care Centre, The 117 Villa Maria 103 Swerford House 85 Willows Residential Home, The 111 Sycamore Heights 71 Willows, The 103 Sycamore Lodge 67 W Wilmington Manor Nursing Walmer Care Centre 81 Home 79 Walsingham Turnbull Close, 56–58 77 Wimbledon House T Residential Care home 74 Tamarisk 107 Wantsum Lodge 118 Winchester House 89 Tanglewood 101 Warren Lodge Nursing Home 69 Winchester House 111 Tarrys Residential Home Ltd 74 Warwick Park Nursing Home 124 Windmill Lodge 89 Temple Ewell Nursing Home 85 Wayfarers 85 Terrance House 115 Welcome Home 111 Windsor House 119 Thorndene 85 Welcome House - Cedars, The 113 Withens Nursing Home, The 89 Tosh Lodge 67 Welcome House Ruby Lodge 89 Wolverton Court 85 Tralee Rest Home 75 Wellington House 81 Wombwell Hall Nursing Home 79 Tranquility House 101 Wells House Nursing Home 103 Treetops Residential Home 115 Wells Lodge Nursing Home 103 Woodchurch House 67, 69 Tristford 101 Westbank Care Home 121 Woodgate – MCCH Society Ltd 92 Tudor Lodge 101 Westbrook Avenue, 87 117 Woodlands (Kent) 114 Tunbridge Wells Care Centre 124 Westbrook House Integrated Woodlands Villa 92 Tunbury Avenue, 151 Care Centre 117 – MCCH Society Ltd 92 Westbury House 81 Woodside Residential Care Home 85 Turketel Road 101 Westcliffe House 119 Woodstock Dementia and Twyford House 85 Westerham Place Residential Residential Care Home 113 Tynwald Residential Home 103 Care Home 95 Westview 101 Woodville Respite Centre 71 West View Integrated Care Centre 69 Wurel House 113 U Wheatfield Drive, 17 121 Wychdene 114 Ulcomb House 113 Whiston House 67 Underwood 124 Whitebirch Lodge 74 United Response Y - 1 St Alphege Road 83 White Cliffs Lodge 85 Yew Tree House Residential Care United Response Whiteleaf Cottage 113 Home for the elderly 67 - John Street, 17 92 White Lodge 117 Yoakley House Care Home 117 Uplands House 74 White Lodge Residential Home 95 York House Care Home 67

With so many providers to choose from, where do you start? www.carechoices.co.uk can help.

• search care providers quickly and easily • search by postcode/town and care type • Information on standards of care • links to the latest inspection reports • extra information, photos and direct website links for hundreds of providers • request a brochure • checklists to take with you when you visit developed by the publisher of this Directory Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly.

Visit www.carechoices.co.uk for further assistance with your search for care 133 Specialist indices

These indices will assist you in your search for care. Specialist providers are listed by care category.

Learning disability providers

Bradford House Residential Edenbridge and Supported A Care Home 118 Living Service 95 Adisham House 70 Bradwell House 103 Eden Cottage 105 Allens Mead 87 Bridge House 111 Edwin Therapeutic Unit 87 Allington Way BrightCare 105 Ellens Court 111 – MCCH society Ltd 89 Broadstreet House 99 Emily Jackson Close, 1-3 95 Alma Lodge 109 Brooklands, 10 123 Eva’s Folly Residential Home 87 Amber House Residential Care Home 99 Bungalow, The 105 Anchorage House 99 Byfield Court 111 Anderida 65 F Faith House (L’Arche Kent) 70 Anro House 79 Falconer’s Court 95 Ashdene House 118 C Cameron Lodge 79 Farm House 65 Ashford Lodge 65 Cana (L’Arche Kent) 83 Farm View 65 Ashford Nursing Home 69 Canterbury Adult Support Unit 70 Felbrigg House 83 Ashgold House 83 Caretech Community Services (No 2) Finn Farm Lodge 99 Ashingham House 83 Ltd- Prices Avenue, 22 115 Fiveways 75 Ashlea House 65 Carlile Lodge 99 Foam, The 105 Ashleigh House 109 Cartref House 111 Forge House 91 Ashley Avenue, 3 - Blythson Ltd 99 Cedar Oaks 73 Four Seasons 83 Ashley Avenue, 95 99 Channel Lea, 12 79 Ashpoint House 83 Cherries, The 99 Ashstone House 65 G Chitty Barn 79 Ashurst House 109 Gardeners Close 83 Church House 91 Aspley House 111 Gardenia House 77 Church Lane 91 Avenues South East Gate House 85 - Maidstone Road, 492 89 Cleveland House Ltd 114 Gavin Astor House Nursing Home 92 Avenues South East Coach House, The 73, 75 George V Avenue, 5 115 - Beresford Gardens, 39 115 Cobham House 83 Glen, The 83 Avenues South East Coleman’s Stairs 113 Glover House 65 - Shipbourne Road, 288 121 Conifers 73 Goodwins, The 79 Avenues South East Copperfields Residential Home 87 Grange, The 73 - Turnbull Place, 1-2 121 Cosy Lodge 65 Grange, The - Benenden 121 Cotswold Lodge 105 Greenbanks 70 B Country Home Care 95 Gresham House 93 Bay, The 105 Court Lodge 65 Grosvenor Court 99 Beaches, The 105 Cranmore 105 Grove Villa Care 81 Beach House 113 Croft, The 65 BeechCare 105 Beeches Residential Home, The 70 H Hadlows, The 121 Belmont 65 D Dalkeith Lodge 73 Hall, The 65 Benham Lodge 87 Dunronald Court 79 Harbour House 99 Berkeley House 111 Durrants Court Barn 65 Harrington Cottage 65 Birches, The 121 Heather Lodge 87 Birch House 65 Heath Road, 85 Birling House 91 E – MCCH Society Ltd 91 Blenheim House 79 Eastry House 85 Hedgerows, 1 & 2 93 Boldshaves Oast 65 Eastry Villas 85 Heron House 73 Bon Secours 79 Ebbsfleet House 118 HF Trust – Lympne Place Brabourne Care Centre 69 Echo Square House 87 (High Trees and The Beeches) 103

134 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Advertisers are in bold

Learning disability providers continued

Hillbrow 83 Marshlands 105 Hill Farm 113 Martha Trust House 81 R Holly Cottage 65 Martins 118 Radnor House 101 Hollyrood 91 Maylands 75 Rainbow, The (L’Arche Kent) 71 Homelands 65 May Lodge 67 Ravenlea 101 Homeleigh Farm 105 May Morning 67 Rectory House 92 Homeville 115 Meadowside 81 Reddington House 83 Melanie Ann Trust, The 91 Redwalls 71 I Melanie Ann Trust Residential Rhyme House 113 Home, The 91 Richardson Court 67 Insight SBS Ltd - 201 London Road 113 Melvyn & Jan John 85 Richardson Court Cottage 67 Insight Teynham 113 Milestone House 81 Rivendell, The 73 Ivy Cottage 65 Mount And The Olives, The 111 Roper House - RNIB Action On Hearing Loss 71 J Rose Cottage 67, 105 Juniper 65 N Rosecroft 105 National Autistic Society Rose Farm House 118 - Respite Care (Kent) 87 Roselands 74 K Neptune House 111 Rosemary Cottage 67 Kent Autistic Trust, The New Bungalow, The 67 - Beaver Lane, 118 67 Rusthall Respite 124 Newlands 70 Kent Autistic Trust, The Newpark 123 - Jemmett Road, 165 67 Kent Autistic Trust, The S - Perry’s Close, 9 109 Saltings, The 105 O Sandwich Road, 55 83 King Edward House 70 Old Rectory, The 70 Sapphire House 92 Kingsfield Care Centre 109 Old Rectory, The 111 Seabourne House 107 Kingsley 73 Old School House 105 Seabreezes 107 Kingston House 70 Optima Care Ltd - Lancaster Gardens, 34 73 Seabrook Road, 26 103 Optima Care Ltd Seahaven 81 L - Spenser Road, 37 73 Seaview 101 Laburnum House 99 Orchard House 67 Self UnLtd Station Road, 33a 77 L and S Care Homes Ltd Sense Hastings Avenue, 89 115 - York Terrace, 3 115 Osborne Court 109 Sense - Newington Road, 163 118 Larchwood Grove 87 Osborne House 118 Laurels Care Home, The 81 O’Shea Partnership Boxley Seymour House 74 Road, 239 92 Littlecroft 105 Shakespeare House 83 Overcliffe House 87 Little Glen 83 Shalom 115 Oxenden House Care Home 73 Little Oyster Residential Home 109 Sheringham House 89 Lower Robin Hood Lane, 146 Shore Lodge – MCCH Society Ltd 91 - Care Home Learning Disabilities 77 P Smock Acre 71 Lyndhurst House 67 Paddock, The 105 Southfields 67 Lynton House 114 Palm Care 105 Springfield House 113 Parkwood House 91 Springs Community, The 107 Pelham Manor 87 M St Brannocks 107 Magenta 99 Pelican Court, 6 92 St Gabriel’s House – Magnolia House 91 Pepenbury 123 Apartments and Dane End 119 Mandalay Care Home 101 Phillippines Close, 1 95 St James House 77 Maple House 101 Poplars Care Centre 92 St John’s Church Road, 33 Marlborough House 101 Poppies 123 - Blythson Ltd 101

Visit www.carechoices.co.uk for further assistance with your search for care 135 Learning disability providers continued

St John’s Cottage 95 Turketel Road 101 Westbury House 81 St Michael’s 85 Twyford House 85 Westview 101 St Peters Row Delarue Close 121 Wheatfield Drive, 17 121 St Stephens Nursing Home 85 U Whiston House 67 Summerlands 67 Ulcomb House 113 White Cliffs Lodge 85 Summerville 115 United Response - John Street, 17 92 Whiteleaf Cottage 113 Sunnyfields 111 Uplands House 74 Whitstable Road, 94 Sussex Avenue, 26A – MCCH Society Ltd 71 – MCCH Society Ltd 71 Willows, The 103 Swerford House 85 V Winchester House 111 Sycamore Heights 71 Valley House 71 Windmill Lodge 89 Windsor House 119 T W Wolverton Court 85 Tamarisk 107 Walsingham Turnbull Woodgate Tanglewood 101 Close, 56–58 77 – MCCH Society Ltd 92 Thorndene 85 Welcome Home 111 Wurel House 113 Tunbury Avenue, 151 Wellington House 81 – MCCH Society Ltd 92 Westbrook Avenue, 87 117

Physical disability providers A C G Abbey Court Nursing Home Cameron Lodge 79 Gardenia House 77 - West Kingsdown 97 Chipstead Lake Gate House 85 Acacia House - Tenterden 69 - Care Home Physical Disabilities 95 Gavin Astor House Nursing Alpine Care Home 95 Chitty Barn 79 Home 92 Ashcroft Nursing Home 117 Church House 91 George V Avenue, 5 115 Ashdene House 118 Church Lane 91 Glover House 65 Ashgold House 83 Coach House, The 73 Greenbanks 70 Ashley Gardens Care Centre 92 Coach House, The 75 Grove Villa Care 81 Ashurst House 109 Cobham House 83 Coleman’s Stairs 113 H B Cornford House 123 Hale Place Garden Lodge 121 Barham House Nursing Home 71 Cornford House 124 Hawkinge House 103 BeechCare 105 Creedy House 107 Hengist Field Care Centre 113 Beechcare Care Home 79 Heron House 73 Bethany House Care Home 107 E High View Oast Care Home 71 Bethany Lodge Nursing Eastry House 85 Highfield 71 Home 107 Eaton Lodge Nursing Home 119 Hill Farm 113 Birches, The 121 Elvy Court Nursing Home 113 HMT Care Limited 73 Birling House 91 Emily Jackson Close, 1-3 95 Hockeredge, The 119 Blenheim House 79 Eva’s Folly Residential Home 87 Hollies Rest Home, The 123 Blossoms Care Home 77 Hothfield Manor Acquired Brambling House 83 Brain Injury Centre 69 Brambling Lodge 83 F Broadmeadow 99 Foam, The 105 Broad Oak Manor Nursing Fountains Lodge Nursing I Home 79 and Residential Home 121 Iden Manor Care Home 93 Burnham 99 Fourwinds Residential Care Home 118 Island Residential Home, The 109

136 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Advertisers are in bold

Physical disability providers continued

O’Shea Partnership Boxley Sobell Lodge Care Home K Road, 239 92 Physical Disabilities Kentwood House 79 (Leonard Cheshire Disability) 93 King Edward House 70 Staplehurst Manor Nursing P Home 93 Kingsfield Care Centre 109 Pelican Court, 6 92 St Gabriel’s House – Peter Gidney NeuroDisability Apartments and Dane End 119 Centre, The 79 L St James House 77 Priory Mews Nursing Home 79 Larchwood Grove 87 Strode Park House 74, 75 Littlecroft 105 Sunnyfields 111 Little Oyster Residential Home 109 R Loose Court 91 Ravenlea 101 Lynton House 114 Rectory House 92 T Red House Nursing Home, The 71 Terrance House 115 Redwalls 71 Thorndene 85 M Resthaven Residential Home 73 Tristford 101 Manordene 97 Rhyme House 113 Martha Trust House 81 Roper House U Meadowside 81 - RNIB Action On Hearing Loss 71 United Response - John Street, 17 92 Milestone House 81 Rosemary Cottage 67 Millfield House 101 Roxburgh House 119 Mount Ephraim House 123 Russell Court Nursing Home 79 V Rusthall Lodge Care Home 124 Villa Maria 103 N Rusthall Respite 124 New Bungalow, The 67 W Newington Court 113 S Walsingham Turnbull Close, 56–58 77 Saltwood Care Centre 103 Welcome Home 111 O Sandgate Manor 101 Westbank Care Home 121 Ocean Swell 119 Sapphire House 92 Westbrook Avenue, 87 117 Old Rectory, The 70 Seahaven 81 White Lodge Residential Home 95 Optima Care Limited Sense Hastings Avenue, 89 115 Wilmington Manor Nursing - Lancaster Gardens, 34 73 Seven Springs - Care Home Home 79 Optima Care Limited Physical Disabilities 124 Winchester House 89 - Spenser Road, 37 73 Signature At The Miramar Limited 75 Woodchurch House 67, 69 Orchard House 67, 73 Smock Acre 71 Woodville Respite Centre 71

With so many providers to choose from, where do you start? www.carechoices.co.uk can help.

• search care providers quickly and easily • search by postcode/town and care type • Information on standards of care • links to the latest inspection reports • extra information, photos and direct website links for hundreds of providers • request a brochure • checklists to take with you when you visit developed by the publisher of this Directory Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly.

Visit www.carechoices.co.uk for further assistance with your search for care 137 Dementia care providers

Chase, The 70 Grosvenor Care Centre 115 A Chestfield House 75 Abbeyfield Connors House 70 Chestnut Lodge Care Home 121 H Abbeyfield Dene Holm 87 Chestnuts Care Home, The 87, 89 Halden Heights Care Community 69 Abbeyfield Edward Moore House 87 Chippendayle Lodge Residential Hale Place Farmhouse 121 Abbeyfield Greensted 89 Care Home 91 Hale Place Garden Lodge 121 Abbeyfield Stangrove Lodge 95 Chitty Barn 79 Hamilton’s Residential Home 70 Abbeyfield St Martins 89 Church House 91 Harbledown Lodge 71 Abbeyfield The Dynes 95 Claremont Care Home 115 Hartley House 123 Abbeyfield Woodgate 121 Cornerways Residential Home 103 Haslington Residential Home 77 Abbeyrose House 89 Cornford House 123, 124 Hatfield Lodge 99 Abbotsleigh Dementia Nursing & Court Regis 111 Haven Care Home, The 91 Residential Care Home 93 Creedy House 107 Hawkinge House 103 Alexander House 83 Haydon Mayer 75 Cumberland, The 73 Alma Lodge 109 Hazeldene House 123, 124 Alma Residential Home 109 Hazelwood Nursing Home 79 Alpine Care Home 95 D Heathfield Residential Home 65 Dale Lodge 87 Applecroft Care Home 85 Hengist Field Care Centre 113 Dale Mount 87 Hevercourt 87 Aquarius Lodge 115 Darenth Grange Residential Home High Meadow Nursing Home 71 Ashcroft Nursing Home 117 77 High Pines Residential Home Ltd 73 Ashford Nursing Home 69 Dorothy Lucy Centre, The 91 Hillbeck Residential Care Home 91 Ashley Gardens Care Centre 92 Hockeredge, The 119 Ashley House 99 Hollies Rest Home, The 123 Ashminster House 69 E Aspen Lodge 79 Eastfield 91 Eastry House 85 I Eglantine Villa Residential Iden Manor Care Home 93 B & Nursing Home 79 Island Residential Home, The 109 Barham House Nursing Home 71 Elizabeth Anne Nursing Ivy bank Residential Care Home 83 Barnetts 123 Home, The 117 Barton Court 109 Elizabeth House 70 K Beacon Hill Lodge 75 Elliott House Care Home 73 Kesson House Care Home 89 Beechtree House Ltd 91 Elvy Court Nursing Home 113 Kimberley Residential Home 73 Betsy Clara Nursing Home 92 Emily Jackson House 97 Kimberley Residential Home Ltd 77 Blair Park Residential Care Home 111 King Edward House 70 Blossoms Care Home 77 F Kingsfield Care Centre 109 BowerCroft Care Home 91 Kingston House 70 Fairby Grange 77 Brabourne Care Centre 69 Kippingtons Nursing Home 97 Fountains Lodge Nursing Bradbury Grange 75 and Residential Home 121 Brambling House 83 L Brambling Lodge 83 G Lady Dane Farmhouse 109 Bridge Haven 70 Laleham, The 73 Gardenia House 77 Broadmeadow 99 Laureston House Residential Home 83 George V Avenue, 5 115 Broomfield Lodge 73 Littlebourne House Residential Gloucester House 97 Care Home 70 Gravesham Place Integrated Loose Court 91 Care Centre 89 C Lukestone Dementia Nursing Capel Grange Private Residential Greenbanks 70 Home 92 Home 121 Greenbanks Residential Lulworth House Dementia Cedardale Residential Home 91 Care Home 91 Residential Care Home 91

138 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Advertisers are in bold

Dementia care providers continued

Lyndhurst Rest Home 75 Pilgrim Homes - Milward House 124 St Valery Care Home 67 Pilgrims Lodge Residential Home 70 St Winifreds Dementia Pilgrims View 92 Residential Care Home 81 M Sunrise Operations Sevenoaks Ltd 97 Madeira Lodge Care Home 105 Pine Lodge Care 113 Maidstone Care Centre 92 Poplars Care Centre 92 Mandalay Care Home 101 Port Regis 114 T Manordene 97 Priory Mews Nursing Home 79 Tarrys Residential Home Ltd 74 Marlborough House 101 Temple Ewell Nursing Home 85 Mayflower Care Home 89 R Terrance House 115 Tralee Rest Home 75 Meadow Dean 83 Rectory House 92 Tranquility House 101 Mill House 109 Resthaven Residential Home 73 Tudor Lodge 101 Mont Calm – Folkestone 101 Roberta House 71 Tunbridge Wells Care Centre 124 Mont Calm – Lydd 105 Romney Cottage Residential Mont Calm – Margate 115 Care Home 105 Mont Calm Residential Home 91 Roper House - RNIB Action U On Hearing Loss 71 Mont Calm – Sandgate Road 101 Upton House 81 Mont Calm – Sturry 70 Rosehurst Care Home 81 Mount Ephraim House 123 Rosewood Residential Care Home 77 Rusthall Respite 124 V Vale Residential Care Home, The 92 N Villa Maria 103 Newington Court 113 S Newlands Residential Home 81 Saltwood Care Centre 103 W North Lodge Care Home 115 Sandbanks Care Home 107 Walmer Care Centre 81 Sevington Mill 67 Wantsum Lodge 118 Shakti Lodge 77 O Warren Lodge Nursing Home 69 Sholden Hall Residential Retreat 81 Oakdene Rest Home 111 Welcome Home 111 Signature at The Miramar Ltd 75 Old Downs Dementia Residential Westbrook House Integrated Care Home, The 77 Sonia Lodge 81 Care Centre 117 Old Rectory Residential Sonya Lodge Dementia West View Integrated Care Home, The 105 Residential Care Home 77 Centre 69 Old Rectory, The 70 Springfields Residential Home 119 Whitfield Care Home 85 Old Vicarage, The 81 St Anselm’s Nursing Home 81 Whitstable Nursing Home 75 St Brelades 74 Willows Care Centre, The 117 P St Claire’s Care Home 101 Winchester House 89 Park View Care Centre 69 St Martin’s 75 Woodchurch House 67, 69 Parsonage Lodge EMI 73 St Michael’s Nursing Home 119 Woodside Residential Care Home 85 Pelham Lodge Residential St Peter’s Home 117 Woodstock Dementia and Care Home 87 St Stephens Nursing Home 85 Residential Care Home 113

Visit www.carechoices.co.uk for further assistance with your search for care 139 Mental health care providers A H S Abbeyrose House 89 Harbour Care Home 73 Sandbanks Care Home 107 Anro House 79 Hailey Residential Care Sapphire House 92 Arthur Court 99 Home, The 73 Shakespeare House 83 Ashingham House 83 Hale Place Garden Lodge 121 St Anselm’s Nursing Home 81 Ashdene House 118 Hazeldene House 123, 124 St Brannocks 107 Avondale House 119 Hawkinge House 103 St James House 77 Hill Farm 113 St Valery Care Home 67 B Hillbrow 83 Sycamore Lodge 67 Hockeredge, The 119 Barham House Nursing Home 71 Homeleigh 81 Beach House 113 T Betsy Clara Nursing Home 92 Terrance House 115 Blenheim House 79 K Tosh Lodge 67 King Edward House 70 Tunbridge Wells Care Centre 124 C Camelot Lodge 99 L U Cameron Lodge 79 Laurels, The 67 Underwood 124 Chestnuts, The (Rochester) 111 Lulworth House Dementia United Response Residential Care Home 91 - 1 St Alphege Road 83 Chilterns, The 119 Chitty Barn 79 Cobham House 83 M Cornford House 123, 124 Madeira Lodge Care Home 105 W Conifers 73 Maltreath Residential Care Welcome House - Cedars, The 113 Crossways Community 123 Home 115 Welcome House Ruby Lodge 89 Marine Parade, 18 White Cliffs Lodge 85 – MCCH society Ltd 75 Whiston House 67 D May Morning 67 Willows Care Centre, The 117 Deer Park Care Centre 114 Mayflower Care Home 89 Wimbledon House Dorothy Lucy Centre, The 91 Mental Health Residential Ltd - Residential Care Home 74 London Road, 71 123 Woodchurch House 67, 69 E Woodlands Villa 92 Edwin Therapeutic Unit 87 O Wurel House 113 Elizabeth Anne Nursing O’Shea Partnership Home, The 117 Boxley Road, 239 92 Elizabeth House 70 Old Rectory, The 70 F P Fairby Grange 77 Phoenix House 81 Fiveways 75 Foam, The 105 R Forge House 91 Rectory House 92 Roberta House 71 G Roper House Gardenia House 77 - RNIB Action on Hearing Loss 71 Gravesham Place Integrated Romney Cottage Residential Care Centre 89 Care Home 105 Grove Villa Care 81 Rosemere Care Home 101

140 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Advertisers are in bold

Home care providers and community support services

1.2.1 Care & Mobility Limited – Avidity Linx Ltd 33 Caring Company, The 35 1.2.1 Care & Mobility 31 Aondale House 33 Caring For Your Needs 35 1st Care 31 Cartref Homes Supported Living Scheme 35 B CCK Support Ltd 35 Bay View Care Ltd 33 A Chameleon Care (Dartford) 35 Abbey Medical Services Ltd 31 Beach House 33 Chameleon Care (Dover) 35 Ability Professional Care Services Beech Tree Total Care – Ashford 33 Churchfield Care 35 Limited 31 Beech Tree Total Care Ltd 33 Cleveland House Ltd 35 Absolute Home Care Kent Ltd 31 Beech Tree Total Care Ltd – Comcare 35 Acare 31 South East Kent 33 Community Lifeline 35 Accessible Care 31 Birchwood Care Services 33 Community Nursing & Care Active Asstistance - Sevenoaks 31 Blossoms Supported Living DCA 33 Agency Ltd 37 Advantage Healthcare - Maidstone 31 Bluebird Care Community Support Services Affinity Trust – (Ashford and Swale) 33 Domiciliary Agency 37 Domiciliary Care Agency Cottage, The 37 West Kent 31 Bluebird Care Craegmoor Supporting You Age UK Dover Community (Ashford and Swale) 33 In The South Eeast 37 Support 31 Bluebird Care Crossroads Care East Kent 37 Age UK Faversham & Sittingbourne 31 (Canterbury and Thanet) 33 Crossroads Care West Kent 37 Age UK Maidstone 31 Bluebird Care (Gravesham and Dartford) 33 Crown House 37 Agincare UK 31 Bluebird Care Allied Healthcare – Canterbury 31 (Maidstone and Tonbridge) 33 Allied Healthcare Bluebird Care D – Gravesend 31 (Sevenoaks) 33 Dimensions – Kent Domiciliary Care Allied Healthcare – Hythe 31 Bluebird Care Office 37 Allied Healthcare (Tunbridge Wells) 33 Direct Care (Kent) 37 – Maidstone 31 Boldglen Ltd (Sheppey) 33 Domus Live in Care Ltd 37 Allied Healthcare – Tunbridge Wells 31 Brambling House 35 Dorriemay House 37 All Seasons & Lauriem Building Bridges Home Associates LLP 31 Support Servics 35 Dover 37 All Seasons & Lauriem Dover and Deal Associates LLP 31 Independent Living Scheme 37 Alzheimer’s And Dementia C Support Services 31 Camelot Lodge 35 Alzheimer’s Society South, Cancare Home Services Ltd 35 E West Kent & Maidstone 31 East Kent Mencap Domicilliary Canterbury 35 Service 37 Capital Care and Support 35 Angels Home Care (Kent) Limited 31 Edenbridge and Supported Living Approcare 33 Care 77 Ltd 35 Service 37 Ashford Independent Living Care At Home Services Elysium Supported Scheme 33 (South East) Ltd 35 Living Ltd 37 Aspirations Kent 33 Care Company, The 35 Enabling Care for You Ltd 37 Aspire Home Carers Ltd 33 Caremark (Thanet) 35 Everycare (West Kent) Ltd 37 Athlone Care 33 Caremark (Tonbridge & Malling) 35 Audley Care Ltd Bearsted 33 Carers Choice 35 F Care Sisters Ltd 35 Audley Care Tunbridge Wells 33 Folkestone Independent Austen Allen Homecare 33 Care UK 35 Living Scheme 37 Avalon Eneterprise CARE UK Home Care 35 Forge House 37 (UK) Ltd 33 Care V Yes 35 Friends Care Ltd 37 Avante Community Support 33 Carewatch Future Home Care Ltd Avenues South East (East Kent) 33 (Maidstone–Ashford) 35 Kent 37

Visit www.carechoices.co.uk for further assistance with your search for care 141 Domiciliary care providers and Community support services continued

Kent Home Care Ltd 41 G Kent Social Care O Garden of Kent Homecare Professionals One 2 One Private Care Services 43 Domiciliary Service 41 Ltd, The T/A Garden of One Step South Domiciliary Care England Homecare, The 37 Kent Supported Living Services 41 Agency 43 Genuine Care Homecare Key Care Management Ltd 41 Services Ltd 37 Kimberley Residential Home Giles Care Ltd 37 Ltd 41 P Gravesend Age Concern 37 Park House Community Care 43 Park View Domiciliary Care 43 L Phoenix Domiciliary Care H L’Arche Kent 41 Agency 43 Halden Heights Care Liberty Lodge Ltd 41 Prestige Nursing 43 Community Assisted Living 37 Lifechoice 41 Prime Care Community Hale Place Garden Lodge 39 Lyn’s Care Ltd 41 Services Ltd 43 Hall, The 39 PSA Home Care 43 Hawkinge House 39 M Pulse-Kent 43 Hazeldene House 39 Madeira Lodge Care Home 41 Head First (Assessment, Maidstone 41 Rehabilitation and Case Q Management) LLP 39 Mandalay Care Home 41 Queen Elizabeth Court 43 Helping Hand Care Marjon Home Support Agency 41 Company Ltd 39 MCCH (Hermitage Court) 41 R Here2Care (Dartford) 39 Mears Care – Ashford 41 Reed Specialist Recruitment Ltd - HF Trust - Kent DCA 39 Meritum Independent Living Community Care - Maidstone 43 (Ashford) 41 Hilton Nursing Partners 39 Right at Home (East Kent) 43 Meritum Independent Living HLC Care Employment (Folkestone) 41 RNID Action On Hearing Loss Agency 39 Northdown Road 43 Meritum Independent Living Homecare Unique Ltd 39 (Maidstone) 41 Royal Mencap Society – Kent Home Instead Senior Care 39 Domiciliary Care Agency 43 MiHomecare 41 Home Service Complete Milestones Outreach Support Team Care LLP 39 (MOST) 41 S Home Support 39 Mill House Community Care 41 Safe Hands (Folkestone) 43 Home Support Network SC Support & Care Services Ltd 43 (Gravesend) 39 Scott Care Ltd Housing & Care 21 – Aylesford 39 N (Sittingbourne Branch) 43 NAS Community Services (Kent) 41 SeeAbility – Kent Support Service 43 J New Horizons Broad Sentinel Care 43 Jasmine Domiciliary Care Oak Ltd 41 Sittingbourne - B.A.C. Care Ltd 45 Agency 39 Nightingale Homecare And St Gabriel’s House – Jobdone Agencies Ltd 39 Community Support Apartments and Dane End 45 Services Ltd 43 Sunnybanks Home Care No Place Like Home 43 Service 45 K Nurse Plus and Carer Plus (UK) Sunnyside Domiciliary Support K D Care Ltd 39 Ltd 43 Services Ltd 45 Kent and Medway Nurse Plus and Carer Plus (UK) Superior Care Folkestone 45 Domiciliary Care 39 Ltd – 65 High Street 43 Superior Care Maidstone 45 Kent Care At Home Service 39 Nurse Plus and Carer Plus (UK) Ltd – Suite 18 Ingles Superior Care Whitstable 45 Kent Carers Ltd – Head Office 39 Manor 43 Sussex Homecare Ltd Kent DCA 39 Nurse Plus and Carer Plus – Edenbridge 45 Kent Enablement at Home 39, 41 UK Ltd 43 Swanstaff Recruitment Ltd 45

142 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Advertisers are in bold

Domiciliary care providers and Community support services continued Symbol Family Support Services Ltd 45 V X T Volcare Canterbury And Thanet 45 Xtracare Ltd 45 Tamarisk 45 Tender Loving Carers 45 W Y Terrablu Homecare 45 Watling Court 45 Yoaxley House Care Home 45 Thanet Independent Living Scheme 45 Wave Hill 45 Your Choice 45 Town & Country Homecare Ltd 45 Welcome Home 45 Turning Point – Kent DCA 45 Westminster Homecare Ltd (Bexley) 45 Wood Street Day Care U Centre, The 45 Unit 1, Little Cliffsend Farm 45 Woodchurch House 45

Other advertisers

A Better Carehomes Ltd 68 Fraser Residential Ltd 101 Sherwood House 102 Abbeyfield 86 Furley Page Solicitors 59 Simicare Ltd 102 Age UK / Age Concern 28 Gem Care 74 Sisters Of Christian Retreat 84 Agincare 32 Heritage Care 77 Smartblade Ltd 86 All About Care 71 & 72 H U Investments Ltd 72 Sunrise Senior Living 51 Ampi Ltd 108 Kent Homecare 42 Tarvos Wealth 29 Appollo Homes Ltd 82 Krystalgate Ltd 36, 72 Whitepost Health Care Group 88 Ashwood Healthcare Larchwood Court Ltd 84 Inside front cover Life Style Care 90 Avante 55 MCCH 48 Avery Healthcare Ltd 112 Michael Yoakley’s Charity 116 B.A.C. Care Limited 32 Mortimer Society, The 88 Barchester 53 Nellsar Care Homes Bluebird Care 30 76, 78, 82, 90, 93, 108, 110 Bupa 76 Nelson Park Homes 103 Care Choices Helpline Nelson Park Homes Supported 78, 84, 117, 133, 137 Living and Domiciliary Care 44 Care Select 15, 54, 69, 80, 128 Nicholas James Care Homes 8 & 9 Carewise 98 Quo Vardis Trust 32

Care Choices Ltd has taken Publisher: Robert Chamberlain. every care to ensure that the Director of Sales: David Werthmann. information contained in this Directory is accurate. The company cannot accept responsibility for Head of Editorial: Emma Morriss. any errors or omissions or if a home varies from the facilities listed Editor: Angharad Jenkins. either in an advertisement or the listings. Care Choices Ltd does not Assistant Editor: Emma Cooper. endorse or support any particular institution included in the Directory. © 2015 Care Choices Ltd. Care Choices Ltd reserves all rights in Regional Team Manager: Russell Marsh. the titles Care Choices and HOMES Directories and their design. Business Development Manager: Paul Leahy. Care Choices™ is a trademark of Care Choices Ltd. Senior Sales Executives: Debbie Feetham, Elaine Green. ISBN: 978-1-910362-49-5 Sales Executives: Vanessa Ryder. Ref. No: 4001/Kent8/0515 Reproduction of any part of this publication in Director of Creative Operations: Lisa Werthmann. any form without the written permission of Care Choices Ltd is prohibited. Assistant Production Manager: Jamie Harvey. Published by: Care Choices Ltd, Valley Court, Lower Road, Croydon, Designer: Holly Cornell. Distribution: David Mulry. Nr Royston, Hertfordshire SG8 0HF. Telephone: 01223 207770. www.carechoices.co.uk Creative Artworkers: Gemma Cook, Kathryn Regan.

Visit www.carechoices.co.uk for further assistance with your search for care 143 1st Choice 2015.indd 1 09/03/2015 16:58