www.business365iom.co.uk | NOVEMBER 2020 ISSUE

Fusion ESG What are you invested in? Environmental. Social. Governance.

ISLE OF MAN CRIME UP BUT MORE SUPPORT SWEEPS THE STILL A SAFE FOR SEAFOOD BOARD PLACE INDUSTRY The Island’s Financial Services industry was The continues to be the safest Seafood businesses under strain because of the a clear winner at the 2020 ‘International place to live in the British Isles, despite an Coronavirus pandemic will be offered £250,000 Investment’ Awards. The Isle of Man was increase in recorded crime of 4.9%, according of continued financial support in a bid to protect named ‘Best International Finance Centre’ to the Chief Constable’s Annual Report for the the long-term viability of the Island’s fishing for the third time in four years. year 2019/20. industry.

THE ISLE OF MAN’S ONLY DEDICATED BUSINESS MAGAZINE NEWS | COMMENT | INSIGHT | PEOPLE | MOVEMENTS | FEATURES | TECHNOLOGY | HEALTH Our Isle of Man office is now open.

Our Isle of Man office is now open.

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The value of investments and the income derived from them can fall as well as rise. Investors may get back less than invested.

Ravenscroft is a trading name of Ravenscroft Limited (“RL”), Ravenscroft Investment Management Limited (“RIML”), Ravenscroft Cash Management Limited (“RCML”), Ravenscroft Custody Services Limited (“RCSL”) and Ravenscroft Specialist Fund Management Limited (“RSFML”). RL, RIML, RCML, RCSL and RSFML are licensed and regulated by the Guernsey Financial Services Commission to conduct investment business. RL is also regulated by the Jersey Financial Services Commission to conduct investment and funds services business. Ravenscroft is also a trading name of Ravenscroft (IOM) Limited, registered in the Isle of Man with company number 127781C, which has its registered address at St George’s Tower, Hope Street, Douglas, Isle of Man IM1 1AR and is licensed and regulated by the Isle of Man Financial Services Authority. All calls will be recorded and monitored for training and security purposes. For all Ravenscroft connected entities, please refer to www.ravenscroftgroup.com/disclaimer November

INFLATION FIRMLY IN NEGATIVE Our Isle of Man office 8 TERRITORY IN SEPTEMBER A comprehensive round-up of the latest business news covering all sectors within the Isle of Man’s diverse and NEW DEAL MEANS GPS CAN SIT is now open. dynamic business environment. 9 EXAMS ON ISLAND

NEW DIGITAL RADIO STATION Expert comment from leading figures within the 17 TARGETS OVER 35s business community, on a variety of topical issues across a range of sectors. CRIME UP BUT ISLAND STILL THE 18 SAFEST PLACE

Looking at the people who keep the wheels of 19 THE RISE OF RESPONSIBLE INVESTING commerce turning on the Island; features, profiles, achievements and stories with a human dimension. INVESTING IN YOURSELF: INVESTOR’S 23 DIARY WITH PETER SHARKEY

SO, WHO’S LOOKING FORWARD TO Who, what, where – a comprehensive appointments section keeping you abreast of all the movements within 30 2021? GRAPEVINE WITH PAUL SPELLER the business community. PLAN.COM SETS THE FOUNDATIONS

Jon Whiting joins Grant Thornton Specialist Services as Digital Isle of Man appoints new Associate Director Non-Executive Chair Grant Thornton has continued its investment Digital Isle of Man, an executive agency for the in the Isle of Man, strengthening its Recovery Department for Enterprise, has announced the and Restructuring team with the hire of Jon appointment of its new Non-Executive Chair. FOR AMBITIOUS FUTURE Whiting, an experienced advisory services Dr.Phil Adcock will take up the role following professional. on from Lydia Barbara, who has been in the position since the board’s He has joined Grant Thornton as advisory inception in May 2018. HELPING YOU MAKE THE MOST OF WORK AND PLAY 40 associate director where his key areas of focus will include regulation, compliance, anti- Digital Isle of Man was created money laundering, liquidations and corporate to develop and implement recovery. With more than 30 years’ experience in the accounting profession, strategies to support Lifestyle managing and coordinating professional services for a variety of local and sustainable economic growth international clients, Jon has a wealth of experience drawn from previous and establish the Isle of Man roles as a fi nancial controller, fi nance director and company secretary. as a centre of international excellence for the digital A fellow of the Institute of Chartered Accountants in England and Wales, economy. Phil has been an active Jon also plays an active role in the local business community and has member of the board from its start. been a member of the ’s AML/CFT Advisory Group for more than a decade. MHK, political member with responsibility for Digital Isle of Lifestyle Man, told B365: ‘We are very pleased to welcome Phil as our new agency Managing Director, Dennis McGurgan, said: ‘I am delighted to welcome Chair. His experience and fi rst-hand knowledge of the industry speaks Jon to Grant Thornton Specialist Services. He brings a wealth of for itself and I am confi dent he will prove to be instrumental in providing experience and an outstanding skillset which will not only strengthen our strategic direction to the agency as we continue to position the Island as a Living a full and productive life is all about finding the right team but will further develop our exceptional service. centre of excellence for digital industries. ‘His work in a variety of fi elds such as project management and banking, ‘It has been an absolute pleasure working alongside Lydia over the past along with the respect in which he is held in the public and private two and a half years. Her enthusiasm for innovation has been wonderful sectors, will only enhance the way we deliver quality and value to clients.’ to witness and I wish her the best of luck and continued success in the future.’ TISE appoints Cees Vermaas as new CEO Phil Adcock is the founder and Chief Technology O cer of Domicilium The International Stock Exchange (TISE) has announced that Cees Group, a leading datacentre and network provider headquartered in the Vermaas has been appointed as parent company CEO. Isle of Man. He is a graduate of Lancaster University, holding a Ph.D. in computer science. Phil is a Chartered Fellow of the British Computing THE INVISIBLE AND CATASTROPHIC Mr Vermaas joins as CEO of The International Stock Exchange Group Society and a member of the Internet Society and Association of Limited (TISEG) having previously held executive positions at several balance between work and play. Here at B365 we know Computing Machinery. international exchanges, including CEO of CME Europe Ltd, CEO of Euronext Amsterdam and Head of European Cash Markets for NYSE Lydia Barbara commented: ‘Over the past two and a half years, I have Euronext. had the pleasure and privilege of serving as the fi rst non-executive Chair of Digital Isle of Man, working with some of the smartest people in Jon Moulton, Chair of TISEG, told B365: “I am delighted to welcome Cees digital positions in our Island. Phil has proved himself to be an invaluable to TISE. He has considerable expertise from within some of the major member of our board and I couldn’t be happier to see him take the helm international exchange groups and I look forward to seeing him build on as the new agency Chair.’ the growth we have achieved recently and drive the business onwards to greater things in the future.” Phil Adcock will chair his fi rst board meeting in January. Mr Vermaas has over 20 years’ experience working within international fi nancial market infrastructure and, prior to that, spent a decade working ManSat has appointed Katherine Gizinski as its group the importance of both. Our new lifestyle section will in IT and program management roles within leading Netherlands based Chief Executive O cer companies Philips and Delta Lloyd Group. EFFECTS OF THE PANDEMIC Previously the group’s Chief Commercial He holds a degree in Business Administration and Industrial Engineering O cer, Katherine will continue to work closely from The Hague University of Applied Sciences in The Netherlands. For with Chris Stott, ManSat founder, in his new many years he was Ambassador of the War Trauma Foundation that role as Executive Chairman as she leads the aims to strengthen mental health and psychosocial 46 company. support in low resource communities a ected by humanitarian crises. Chris Stott told B365: “Katherine is a smart, driven leader backed by the superb team at Mr Vermaas said: “I am really pleased to be ManSat. Change is the only constant in our joining TISE. I have seen the development of industry and when you fi nd someone better the Exchange during the last few years and I am include regular topics covering travel, motoring, property, than yourself to lead the company then it’s a natural step to hand over the excited by the challenge of using my previous reins. Katherine has the full support of myself and the ManSat Board of experience to capitalise on the Directors.” opportunities to grow the business. I can’t wait to get started and Katherine added: “I’m excited to lead ManSat into its next phase of Living a full and productive life is all about fi nding the right balance between work and play. embark on that journey to growth, building on more than twenty years of excellence in serving Here at B365 we know the importance of both. Our new lifestyle section covers topics work with, and create value for, our clients. I thank Chris and the Board for their invaluable support and our stakeholders, including trust. Our immediate focus will be on providing steadfast guidance including travel, motoring, property, health, sport and leisure. sta , members, issuers and to our existing clients during this unusual time and continuing to o er shareholders.” di erentiated services while implementing our forward-looking strategy.” health and leisure. B365 – bringing a bit of balance into your life! GLAMPING PLANS FOR SOUTH Our Isle of Man office is now open. 49 BARRULE MY BIOSPHERE – WITH Ravenscroft is an independently owned investment services group Exactly what it says on the tin – news snippets, forthcoming which has £7.45bn of assets under administration for both private events and information from the business world. 50 DEBRA TRACEY-CARNEY clients and institutional clients from around the world.

We offer an array of investment solutions to help you achieve your objectives. Our experienced team provides discretionary investment BUSINESS365 IS PRINTED & PUBLISHED BY MANNIN GROUP management, advisory investment services and execution only trading. BRINGING YOU THE BUSINESS This publication is printed on a Heidelberg SpeedMaster SX74 5 colour lithographic printing press on carbon balanced paper which is produced at one of the world’s Business365 evolved from Mannin Group’s highly successful, market leading publication, Money For further information on how we can help, contact our team most environmentally advanced paper mills ensuring it’s ultra clean and friendly to the Media. The new title embraces and builds on the ethos of its predecessor offering an all-embracing on 01624 602020 or email [email protected] Investments for everyone environment. look at all sectors of the Isle of Man’s vibrant business community. Business365’s incisive editorial reflects the Isle of Man’s standing as an international business centre of repute, and its modern, stylish presentation makes the magazine the first choice for industry leaders and professionals. In keeping with its position as the Isle of Man’s premier business publication Business365 enjoys www.ravenscroftgroup.com an extensive distribution network. The magazine is delivered by post to all Isle of Man business addresses and is widely available in dispensers at the airport and the sea terminal in Douglas. tel: 01624 696565 | mail: [email protected] The value of investments and the income derived from them can fall as well as rise. Investors may get back less than invested. Should you require further copies of the magazine, please call (01624) 696565. Ravenscroft is a trading name of Ravenscroft Limited (“RL”), Ravenscroft Investment Management Limited (“RIML”), Ravenscroft Cash Management Limited (“RCML”), Ravenscroft Custody Services Limited (“RCSL”) and Ravenscroft Specialist Fund Management Limited (“RSFML”). RL, RIML, RCML, RCSL and RSFML are licensed and regulated by the Guernsey Financial Services Commission to conduct investment business. RL is also regulated by the Jersey Financial Services Commission to conduct investment and funds services business. Ravenscroft is also a trading name of Ravenscroft (IOM) Limited, To whom all matters relating to editorial should be addressed. Articles may be submitted for publication at the publisher’s registered in the Isle of Man with company number 127781C, which has its registered address at St George’s Tower, Hope Street, Douglas, Isle of Man IM1 1AR and is licensed and regulated by the Isle of discretion. All items contained in this publication are the copyright of the publishers and may not be reproduced without Man Financial Services Authority. All calls will be recorded and monitored for training and security purposes. For all Ravenscroft connected entities, please refer to www.ravenscroftgroup.com/disclaimer the permission of the publishers. The publishers take no responsibility as to the veracity of statements or claims made by advertisers or outside contributions. comments Business365 offers a view on a topic e ou s or issue of the day. You can also log onto our dedicated website and express your opinion...

Treasury Minister’s bold statement music to the ears of business

s the UK grapples with the second wave since the first wave of the pandemic in the of Coronavirus the Isle of Man remains – Spring has been stalled, and several areas Ato all intents and purposes – Covid free. of the economy are operating at close to full capacity. The UK Government is pouring billions more pounds into the fight against the disease in a bid Even the housing market, which has been in to ensure that as many businesses as possible the doldrums for the past decade or more, can survive the pandemic. It’s taking the country has surged in recent months. Figures for 2019 to dangerously high debt levels which will take confirmed a modest upturn, but all the latest many years to repay. indicators suggest that the sector has gathered

considerable momentum during 2020. Reports Treasury Minister of off-Island buyers purchasing properties Should the virus make unseen are becoming increasingly common, The Minister said there was no room for an unwelcome return to and more and more For Sale boards are being complacency and acknowledged that ‘things our shores in the weeks replaced by Sold signs. could quickly turn against us.’ But he stressed that if required funds were in place to restore The renewed interest in the Isle of Man as a and months ahead, the the Salary Support Scheme, MERA and other place to live and do business will be buoyed rescue schemes. Mr Cannan added that financial Government has a ‘plan further after the latest, upbeat statement reserves were in place should the economy from Treasury Minister, Alfred Cannan, on the B’ in place. need them. Economic Recovery Fund. The crisis is also exposing deep political The Ministers words will be music to the ear He repeated the positive news that the Island divisions as the Labour opposition’s support for of local businesses, and to entrepreneurs and has fared better than anticipated through the Boris Johnson’s handling of the crisis dwindles. business operators elsewhere, whose operations Coronavirus pandemic, and assured the Manx have been badly curtailed by the pandemic. By comparison the Isle of Man continues to public that should the virus make an unwelcome function almost normally. The significant rise in return to our shores in the weeks and months After a grim year, the future may look brighter unemployment which has affected the Island ahead, the Government has a ‘plan B’ in place. after all.

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Sales: Sarah Ashall Editor: Simon Richardson T: 01624 696556 T: 01624 696590 E: [email protected] E: [email protected] Business365iom A comprehensive round-up of the latest business news covering all sectors within the Isle of Man’s diverse and dynamic business environment.

Compilation of Isle of Man Government statistics under the spotlight The way in which the Isle of Man The review examines each of the statistics that In addition to establishing a summary of Government collects and analyses Economic Aff airs regularly produces: proposed changes, the review also looks at what other statistics could be provided data and statistics across a range • Infl ation • Unemployment to better understand the Island’s economy of diff erent areas is the subject • Housing Market and community, and the options that may be of a recently published review • Population investigated to obtain that information. document. • Passenger Survey The census is not included in this review as Compiled by the Economic Aff airs division in the • National Income (GDP) a report is produced after each census with Cabinet Offi ce, the Review of National Statistics • Earnings Survey recommendations on improving the process examines how datasets are produced and • Social Attitudes Survey prior to the next one taking place. whether they can be improved through changes • Business Confi dence Survey The report can be found at the Economic in methodology, widening of data collection or • Labour Market Aff airs section of the Isle of Man Government other ways. • Living Wage website.

ISLE OF MAN’S FINANCE SECTOR SWEEPS THE BOARD AT THE ‘INTERNATIONAL INVESTMENT’ AWARDS 2020 The Isle of Man’s Financial Services industry was a clear winner at the 2020 ‘International Investment’ Awards, which were held virtually.

he Isle of Man was named ‘Best award for ‘International Campaign of the Year’, professional services are the bedrock of the Isle TInternational Finance Centre’, having now also highlights the hard work that has been put of Man’s economy in terms of National Income won the award in three out of past four years. into the campaign ‘Isle of Man for Life’, which and employment. Finance Isle of Man also won the ‘International promotes the Isle of Man’s life and wealth ‘The award for Best International Finance Campaign of the Year’ award for the “Isle of management sector. Centre, International Campaign of the Year and Man for Life Campaign” in association with the ‘I would like to further congratulate all of the the widespread success for Isle of Man based MIA. Isle of Man winners and those who were businesses highlights that we are a dynamic Additionally, the Island can also celebrate a Highly Commended. The record number and diversifi ed fi nancial centre, a well regulated record year having the highest number of Isle of awards received this year by multiple international business partner and an incubator of Man based companies winning awards: 17 businesses demonstrates the strength and for innovation.’ list awards including David Kneeshaw, CEO, versatility of the Isle of Man’s fi nancial services Now in their 21st year, the awards honour RL360 winning Personality of the Year (Industry) sector. I am pleased that through successes fi rms in the fi nancial services industry off ering Award. such as this, we demonstrate the strong products and services across borders. There A further fi ve Isle of Man based companies working relationships between Industry and were a large number of entries to this year’s were all Highly Commended. Government. We continue to work together awards from a wide range of companies. to understand, support and contribute to the MHK, Minister for Enterprise quality and professionalism of our fi nancial told B365: ‘This is fantastic recognition for our services sector.’ fi nancial services industry, especially with the I'm delighted that the Isle current climate around the world. The award for Simon Pickering, Head of Insurance and Best International Finance Centre refl ects the Insurance, Finance Isle of Man, added: ‘I’m of Man has been recognised hard work of the Department and the Finance delighted that the Isle of Man has been for its continued drive for Isle of Man team who have been working with recognised for its continued drive for industry to create an environment that allows excellence, fending off strong competition from excellence. businesses to thrive and fl ourish and make the other jurisdictions to gain the Best International Simon Pickering, Head of Insurance and Isle of Man a great place to do business. The Finance Centre award. Financial and Insurance, Finance Isle of Man

| 5 WHAT ARE THE LIMITATIONS OF THE WEF FRAMEWORK? There are further inherent weaknesses within the proposed WEF framework. If companies are given the choice of which information they divulge, then there is a high likelihood that the worst culprits will fail to report the whole truth. Beyond that, we cannot guarantee that companies will consider or disclose the ESG impacts downstream or upstream along their supply chains. A recent whitepaper from the WWF (Living Planet Report 2020) highlights the continual expansion of humanity’s ecological footprint and demonstrates that we are using land and consuming at a rate beyond our global biocapacity. ‘Biocapacity, the ability of our planet’s ecosystems to regenerate, is the underlying currency of all living systems on Earth. n September 2020, the World Economic Forum costs. This was highlighted in a recent paper Everything depends on it.’ published the whitepaper Measuring Stakeholder from the WWF The Loss of Nature and Rise of As illustrated in the graph below, humanity’s Capitalism: Towards Common Metrics and I Pandemics: ecological footprint has exceeded the earth’s Consistent Reporting of Sustainable Value Creation. ‘’These diseases also have a heavy socio- biocapacity every year since 1970; effectively, This landmark publication paves the way for economic impact, contributing significantly to we are living on borrowed ecological time. Each a significant change to the way that large enduring poverty in some regions. The World Bank environmental event, be it a hurricane in the multinational companies behave. The paper estimates that the economic burden of just six Caribbean or Zoonotic disease in China, is nature contains 21 core metrics and 34 expanded metrics zoonotic diseases amounted to $80 billion over 12 sounding an entropic and disharmonic alarm. for measuring ESG impact and has been compiled years.’’ Part of the challenge is that the world’s biocapacity with input from the big four accountancy firms as COVID-19 is a zoonotic disease. According to is not evenly spread across countries, Brazil n By Greg Easton IMC well as more than 140 global business leaders. INVESTING IN THE PLANET’S FUTURE growth opportunities for companies and investors the WEF, the pandemic will likely end up costing being an obvious example with vast swathes of that are able to mitigate, reduce and reverse the between $8.1 and 15.8 trillion globally. rainforest being destroyed each year to meet the The WFF paper also highlights, as illustrated WHY IS THIS AN IMPORTANT DEVELOPMENT ecological impact through better management, demand for agricultural land. The 55 new metrics above, the threats to nature and the drivers FOR INVESTORS? There is something Malthusian about the appropriate technology, sustainable development proposed by the WEF will be tested and will only and pressures behind them. However, the pandemic. Habitats have been destroyed rapidly and deployment of capital. It’s transformational. It brings ESG considerations be effective if there is active engagement by consideration from an investment perspective through the 20th and 21st centuries, so it should into to the foreground. Financial institutions are companies operating within these markets. must focus on the economic impact and the It is at this point in history that we should recognise being asked to commit to purposeful change that be no surprise that the further we go into nature, that the drivers of future economic growth will redefine the investment landscape. If they exposing ourselves to previously unknown viruses, and recovery post-pandemic will come from adopt the metrics, they will have to start divesting the greater the likelihood of a humanitarian and companies that deliver sustainable value creation. from toxic securities. When this happens, the old economic crisis. COVID-19 is a The decisions that investors make now will echo industrial giants will be starved of investment and through history. In 80 or 100 years’ time, will our zoonotic disease. will be economically forced out of the market or IS NATURE LOSS BEING ADDRESSED? great-grandchildren look back in abhorrence that compelled to change their business activities. The WEF whitepaper highlights nature loss and we as investors in 2020 were still allocating to According to There have however been many false dawns calls for companies to disclose details of land use non-ESG assets when we had knowledge that as highlighted by David Wallace-Wells in his the WEF, the and ecological sensitivity. They are asked to report these choices would be to the detriment of the elucidating book The Uninhabitable Earth: the number and area of sites owned, leased or planet and humanity? pandemic will managed which are in or adjacent to protected “…We are in other words billions of dollars Investors have the capacity to influence global areas and/or key biodiversity areas. The paper likely end up and thousands of dramatic breakthroughs corporations and governments through the does not however consider the link between later, precisely where we started when deployment of capital into ESG portfolios. In costing between nature loss, disease and economic impact, nor hippies were affixing solar panels to their the interest of capital preservation and growth does it address the fact that governments are still $8.1 and 15.8 geodesic domes. That is because the market through multiple generations, it is not only an providing incentives and more recently bailouts has not responded to these developments ethical consideration, but the most viable pathway trillion globally. by seamlessly retiring dirty energy sources that are harmful to biodiversity. The 2020 CARES to sustainable prosperity. and replacing them with clean ones. It has (Coronavirus Aid, Relief, and Economic Security) Act responded by simply adding new capacity to in the United States has provided support through the same system.” the direct and indirect purchasing of corporate debt across industries including Airlines, Energy and Climate change and pollution have been focused Automotive companies. on by governments, businesses and NGOs for many years. Alongside these familiar threats This Keynesian interference in markets not only to the planet, the WEF paper also identifies the hampers the transition of the global economy to www.capital-iom.com issue of nature loss which until now has been a a more sustainable ESG pathway, it also builds niche subject. a huge legacy of debt that adds to the fragility of Disclaimer: The views, thoughts and opinions expressed markets and makes investors more susceptible to within this article are those of the author, and not those of any WHAT IS THE IMPACT OF NATURE LOSS? company within the Capital International Group (CIG) and as future black swan events. According to the Institute such are neither given nor endorsed by CIG. Information in There is increasing evidence of a direct link for International Finance, global debt surged to a this article does not constitute investment advice or an offer or an invitation by or on behalf of any company within the between nature loss, zoonotic diseases (those record $258 trillion in the first quarter of 2020 with Capital International Group of companies to buy or sell any jumping from species to species) and economic a debt-to-GDP ratio of 331%. product or security.

6 | WHAT ARE THE LIMITATIONS OF THE WEF FRAMEWORK? There are further inherent weaknesses within the proposed WEF framework. If companies are given the choice of which information they divulge, then there is a high likelihood that the worst culprits will fail to report the whole truth. Beyond that, we cannot guarantee that companies will consider or disclose the ESG impacts downstream or upstream along their supply chains. A recent whitepaper from the WWF (Living Planet Report 2020) highlights the continual expansion of humanity’s ecological footprint and demonstrates that we are using land and consuming at a rate beyond our global biocapacity. ‘Biocapacity, the ability of our planet’s ecosystems to regenerate, is the underlying currency of all living systems on Earth. n September 2020, the World Economic Forum costs. This was highlighted in a recent paper Everything depends on it.’ published the whitepaper Measuring Stakeholder from the WWF The Loss of Nature and Rise of As illustrated in the graph below, humanity’s Capitalism: Towards Common Metrics and I Pandemics: ecological footprint has exceeded the earth’s Consistent Reporting of Sustainable Value Creation. ‘’These diseases also have a heavy socio- biocapacity every year since 1970; effectively, This landmark publication paves the way for economic impact, contributing significantly to we are living on borrowed ecological time. Each a significant change to the way that large enduring poverty in some regions. The World Bank environmental event, be it a hurricane in the multinational companies behave. The paper estimates that the economic burden of just six Caribbean or Zoonotic disease in China, is nature contains 21 core metrics and 34 expanded metrics zoonotic diseases amounted to $80 billion over 12 sounding an entropic and disharmonic alarm. for measuring ESG impact and has been compiled years.’’ Part of the challenge is that the world’s biocapacity with input from the big four accountancy firms as COVID-19 is a zoonotic disease. According to is not evenly spread across countries, Brazil n By Greg Easton IMC well as more than 140 global business leaders. INVESTING IN THE PLANET’S FUTURE growth opportunities for companies and investors the WEF, the pandemic will likely end up costing being an obvious example with vast swathes of that are able to mitigate, reduce and reverse the between $8.1 and 15.8 trillion globally. rainforest being destroyed each year to meet the The WFF paper also highlights, as illustrated WHY IS THIS AN IMPORTANT DEVELOPMENT ecological impact through better management, demand for agricultural land. The 55 new metrics above, the threats to nature and the drivers FOR INVESTORS? There is something Malthusian about the appropriate technology, sustainable development proposed by the WEF will be tested and will only and pressures behind them. However, the pandemic. Habitats have been destroyed rapidly and deployment of capital. It’s transformational. It brings ESG considerations be effective if there is active engagement by consideration from an investment perspective through the 20th and 21st centuries, so it should into to the foreground. Financial institutions are companies operating within these markets. must focus on the economic impact and the It is at this point in history that we should recognise being asked to commit to purposeful change that be no surprise that the further we go into nature, that the drivers of future economic growth will redefine the investment landscape. If they exposing ourselves to previously unknown viruses, and recovery post-pandemic will come from adopt the metrics, they will have to start divesting the greater the likelihood of a humanitarian and companies that deliver sustainable value creation. from toxic securities. When this happens, the old economic crisis. COVID-19 is a The decisions that investors make now will echo industrial giants will be starved of investment and through history. In 80 or 100 years’ time, will our zoonotic disease. will be economically forced out of the market or IS NATURE LOSS BEING ADDRESSED? great-grandchildren look back in abhorrence that compelled to change their business activities. The WEF whitepaper highlights nature loss and we as investors in 2020 were still allocating to According to There have however been many false dawns calls for companies to disclose details of land use non-ESG assets when we had knowledge that as highlighted by David Wallace-Wells in his the WEF, the and ecological sensitivity. They are asked to report these choices would be to the detriment of the elucidating book The Uninhabitable Earth: the number and area of sites owned, leased or planet and humanity? pandemic will managed which are in or adjacent to protected “…We are in other words billions of dollars Investors have the capacity to influence global areas and/or key biodiversity areas. The paper likely end up and thousands of dramatic breakthroughs corporations and governments through the does not however consider the link between later, precisely where we started when deployment of capital into ESG portfolios. In costing between nature loss, disease and economic impact, nor hippies were affixing solar panels to their the interest of capital preservation and growth does it address the fact that governments are still $8.1 and 15.8 geodesic domes. That is because the market through multiple generations, it is not only an providing incentives and more recently bailouts has not responded to these developments ethical consideration, but the most viable pathway trillion globally. by seamlessly retiring dirty energy sources that are harmful to biodiversity. The 2020 CARES to sustainable prosperity. and replacing them with clean ones. It has (Coronavirus Aid, Relief, and Economic Security) Act responded by simply adding new capacity to in the United States has provided support through the same system.” the direct and indirect purchasing of corporate debt across industries including Airlines, Energy and Climate change and pollution have been focused Automotive companies. on by governments, businesses and NGOs for many years. Alongside these familiar threats This Keynesian interference in markets not only to the planet, the WEF paper also identifies the hampers the transition of the global economy to www.capital-iom.com issue of nature loss which until now has been a a more sustainable ESG pathway, it also builds niche subject. a huge legacy of debt that adds to the fragility of Disclaimer: The views, thoughts and opinions expressed markets and makes investors more susceptible to within this article are those of the author, and not those of any WHAT IS THE IMPACT OF NATURE LOSS? company within the Capital International Group (CIG) and as future black swan events. According to the Institute such are neither given nor endorsed by CIG. Information in There is increasing evidence of a direct link for International Finance, global debt surged to a this article does not constitute investment advice or an offer or an invitation by or on behalf of any company within the between nature loss, zoonotic diseases (those record $258 trillion in the first quarter of 2020 with Capital International Group of companies to buy or sell any jumping from species to species) and economic a debt-to-GDP ratio of 331%. product or security.

| 7 Equiom scoops four wins at Citywealth Brand Management and Reputation Awards 2020

Equiom has picked up four awards the Citywealth Brand Management and Reputation Awards. The global professional services provider collected gold for best social media campaign and bronze for both best website and best rebranding campaign. In addition, Chief Marketing Offi cer Matt Tabb took silver in the marketing director of the year category. Now in their fi fth year, the Brand Management and Reputation Awards highlight the best brands emerging in a consolidating fi nancial industry. The ceremony, usually a prestigious event hosted in a central London location, was this year held over video, hosted by Citwealth’s Managing Editor, Karen Jones. Matt Tabb told B365: ‘We are thrilled to receive this recognition for our marketing eff orts. A lot of time and energy has gone into establishing the Equiom brand which underpins all of our communications. I’m delighted for my multi-disciplined marketing team, as without them, their dedication and creativity, none of this would have been possible. Thanks of course to Citywealth and anyone who voted for us.’ The awards received more than two hundred submissions which were reviewed by an independent judging panel. Entrants were judged on a range of criteria including innovation, impact and return on investment.

INFLATION FIRMLY IN Support for Island’s NEGATIVE seafood industry extended TERRITORY IN Seafood businesses will be off ered Geoff rey Boot MHK, Minister for Environment, SEPTEMBER £250,000 of continued fi nancial support in Food and Agriculture, told B365: a bid to protect the long-term viability of the ‘The continued support will aid those who nfl ation as measured by the Island’s fi shing industry. otherwise might not survive. Consumer Price Index was The Isle of Man Government launched ‘Local seafood markets, that are predominantly fi rmly in negative territory in I the Coronavirus Fisheries Support Scheme in export based, remain signifi cantly depressed September and stood at -1.3% April, to help businesses and fi shing vessel and this much needed support is vital - a decrease of 1.4% compared owners that lost trade due to the global health to protect the long-term viability of the Island’s to August 2020. emergency. fi shing industry.’ Transport was the biggest Since the start of the pandemic the scheme ‘The seafood sector, including processing, is contributor to the decline has awarded nearly £640,000 in grants to help worth an estimated £20m a year in the Isle causing a -1.5% decrease in keep the industry afl oat after seafood markets of Man, so we must do all we can to help it the overall rate compared to were left devastated. It is estimated that the weather this storm.’ same time last year. Half of the total value of fi rst sale fi sh has halved since products within this category Subject to approval the scheme will March with, for example, the price of queen experienced a fall in prices be extended by nine weeks for fi shing vessel scallops reducing by 40%. compared to September 2019, owners and 12 weeks for seafood businesses with air travel decreasing by a The prolonged loss of income has left many and broker traders at a cost of £250,000. huge 21.5%. in the industry facing signifi cant fi nancial Those wishing to apply for the fi rst time can pressures and is having a knock-on eff ect on Clothing and footwear fell contact DEFA Fisheries on (07624) 685857 crew retention and vessel maintenance. by just under 1 per cent, and or fi [email protected]. housing, water, electricity, gas and other fuels dropped collectively by 0.3%. The decrease in this category was driven by the global decline in the price of oils and other fuels which fell by 34.6%. The fi gures are published monthly by the Economic Aff airs Division of the Isle of Man Cabinet Offi ce.

8 | Hat-trick for Zurich International at International Investment Awards Zurich International won category was awarded for the company’s three categories at the 2020 Futura lifetime insurance policy, and International Investments Awards the East regional team won the which are widely regarded as the ‘Excellence in Client Service’ prize. most prestigious recognition of Commenting on the Best Protection excellence in the fi nancial services Plan award, the judges described Zurich industry. International as a ‘long-standing player with the experience and know-how to really perform’. Now in its 21st year, the awards were once again judged by an independent panel of Peter Huber, CEO, Zurich International industry experts and practitioners. Zurich told B365: “I’m delighted that we have International won the ‘Best International added to our many years of success at the Pension Plan’ category for their International International Investments Awards. Every Pension Plan which is supported by the year, our achievements are a testament Peter Huber, CEO, Zurich International. company’s nearly 300 strong Isle of Man- to our strong customer focus, respected based team. The ‘Best Protection Plan’ brand, and the continuous expertise that we off er. It was particularly pleasing to see that we were shortlisted in all fi ve of the categories we entered, so winning three out of the fi ve is a remarkable result, especially when you consider the high standard of the competition in the markets we operate in. These awards are a deserved recognition for all of the hard work that everyone in the company has contributed.” For the fi rst time in its history the International Investment Awards were virtual, and live streaming of the event was watched by thousands of viewers around the world. www.zurichinternational.com/im NEW DEAL ALLOWS GP'S TO SIT EXAMS ON ISLAND GPs will be able to ince 2015, all GP training with our NHS to support this has been provided on Island development’ apart from two exams which progress their studies without S The three-year training programme must be sat in the UK - but border is available to doctors who have leaving the Isle of Man under a restrictions currently mean doctors already completed both their must self-isolate for 14 days after medical degree and two years of new agreement that lets them each trip. hospital training. Under the new arrangement GPs sit exams on Island. MHK, Minister for will be able to sit the initial exam Health and Social Care said: ‘This at University College Isle of Man’s is great news for GP practices, on-line test centre in Douglas – doctors and patients. We usually avoiding the need to isolate. have three doctors start this The deal between the Isle of Man training each year and it is helping Government and the North West with long term plans in relation Medical Deanery, who support the to on-Island recruitment and training programme, was agreed retention. this week. Since the launch of the course in Dr Alex Allinson MHK, Minister for 2015, the Isle of Man Government Education, Sport and Culture, said: has progressed from one GP ‘I’m very grateful to the staff at training practice to seven practices UCM who have worked together able to take trainees.

| 9 TAX CONFERENCE PROVIDES THOUGHT-PROVOKING INSIGHTS Approaching 100 invited delegates received an insightful update on a range of issues at an autumn tax conference, hosted by leading law fi rm DQ Advocates.

He also explained the best options for issuing Greg Jones opens conference. preference shares and what dividend holders are entitled to. With tax and compliance intrinsically linked, the impact of risk management provoked a thoughtful discussion from DQs Head of Regulatory and Compliance. Sinead O’Connor detailed the obstacles facing tax professionals, such as FATCA, benefi cial ownership, issues arising from the Panama and Paradise Papers, and ensuring company risk management frameworks off er suitable protection. She outlined what risks fi rms need to consider, taking into account the level of due diligence and how tax authorities will react to certain scenarios, highlighting the benefi ts of internal tax training to help staff understand the risks and potential pitfalls. Tax consultant Greg concluded the briefi ng with a specifi c look at the tainting ax law developments, compliance and provided guidance on completing corporate tax of non-UK tax protected trusts, what to the economic substance regime were returns in an ever-changing landscape. consider when setting up trusts, the role of among the topics fi rmly on the agenda at T DQ Head of Private Client, Trusts and Pensions, preference shares, loans to participators and the Claremont Hotel in Douglas. Annemarie Hughes, urged guests to think the implications of the UK/IoM double tax A total of fi ve speakers from the Douglas-based outside the box in her presentation, focusing treaty. practice addressed a range of measures at on how to respond to information requests He said: ‘A big thank you to all those who the event, designed to provide practical and under trust law, TIEAs (tax information exchange attended and my colleagues for their insightful commercially relevant guidance to senior agreements) and from tax authorities. and thought-provoking presentations. fi gures in fi nancial services businesses, Annemarie encouraged business employees to including compliance and risk professionals. ‘It is imperative companies in the industry consider the wider context of why information are ready to meet the challenges ahead in The briefi ng was opened by a respected fi gure is requested and how to reply and comply, relation to tax transparency initiatives and in the taxation and business network, DQ protecting both yourself and your client, whilst the increased appetite for enforcement. Head of Tax Greg Jones, who provided some also complying with the law. Equally, where the tax rules off er planning humorous anecdotes before welcoming senior Another experienced consultant, Barry Smith, opportunities, it pays to be aware of them and associate Adam Killip to highlight some of the then switched attention to tax warranties take action on a timely basis. practical aspects of the Isle of Man substance and indemnities in SPAs (share purchase regime. ‘Conferences like this allow professionals agreements) and preference shares as to discuss and share experiences with their He outlined a number of practical issues arising delegates were reminded of best practice peers into the main business issues of the day; from Covid-19, advised how certain sectors for bringing a claim for breach of warranty, as something we strive to do on a regular basis. could interpret requirements of economic well as guidelines to follow for agreeing a tax It was encouraging to receive such positive substance and compliance regulations and covenant. feedback.’

Adam Killip. Annemarie Hughes was among the speakers. Sinead O'Connor.

10 | TAX CONFERENCE PROVIDES Residents embrace THOUGHT-PROVOKING INSIGHTS the convenience Approaching 100 invited delegates received an insightful update on a range of issues at an of completing autumn tax conference, hosted by leading law fi rm DQ Advocates. Are your savings

He also explained the best options for issuing personal tax returns Greg Jones opens conference. preference shares and what dividend holders getting the are entitled to. online With tax and compliance intrinsically linked, the impact of risk management provoked highest return? a thoughtful discussion from DQs Head of Completing a personal tax return online Regulatory and Compliance. is expected to be the preferred method Sinead O’Connor detailed the obstacles facing for the majority of Isle of Man residents tax professionals, such as FATCA, benefi cial ownership, issues arising from the Panama once this year’s submissions have been and Paradise Papers, and ensuring company completed. risk management frameworks off er suitable More and more people are using Online Services to complete their protection. personal tax return – the number has been rising over the past few She outlined what risks fi rms need to consider, years and stood at 48 per cent in 2019. taking into account the level of due diligence Staff in the Income Tax Division of the Treasury monitor the number and how tax authorities will react to certain of returns submitted throughout the year and the latest fi gures scenarios, highlighting the benefi ts of internal indicate more than half will be completed online for the fi rst time tax training to help staff understand the risks this year. and potential pitfalls. The process is easy to navigate. Once a person is registered, Tax consultant Greg concluded online tax forms are already populated with salary and state benefi t the briefi ng with a specifi c look at the tainting ax law developments, compliance and provided guidance on completing corporate tax details, removing the need to look up and provide the information of non-UK tax protected trusts, what to the economic substance regime were returns in an ever-changing landscape. manually. consider when setting up trusts, the role of among the topics fi rmly on the agenda at T DQ Head of Private Client, Trusts and Pensions, preference shares, loans to participators and As the countdown continues towards the 6 November deadline the Claremont Hotel in Douglas. Annemarie Hughes, urged guests to think the implications of the UK/IoM double tax - a month later than normal due to concerns over the eff ects A total of fi ve speakers from the Douglas-based outside the box in her presentation, focusing treaty. of the pandemic - those who have not yet made the switch are practice addressed a range of measures at on how to respond to information requests being encouraged to sign up for the convenient, secure and He said: ‘A big thank you to all those who the event, designed to provide practical and under trust law, TIEAs (tax information exchange environmentally-friendly service. attended and my colleagues for their insightful commercially relevant guidance to senior agreements) and from tax authorities. and thought-provoking presentations. Treasury Minister Alfred Cannan MHK told B365: ‘Increasing fi gures in fi nancial services businesses, Annemarie encouraged business employees to numbers of people have been submitting their personal tax returns including compliance and risk professionals. ‘It is imperative companies in the industry consider the wider context of why information online in recent years, and I’m pleased the latest fi gures indicate are ready to meet the challenges ahead in The briefi ng was opened by a respected fi gure is requested and how to reply and comply, this is set to continue this year. relation to tax transparency initiatives and in the taxation and business network, DQ protecting both yourself and your client, whilst the increased appetite for enforcement. ‘There are clearly benefi ts in terms of convenience and fl exibility. Head of Tax Greg Jones, who provided some also complying with the law. Equally, where the tax rules off er planning And choosing to engage online also helps government operate What is your bank paying you? humorous anecdotes before welcoming senior Another experienced consultant, Barry Smith, opportunities, it pays to be aware of them and more effi ciently by reducing the need for paper documents, associate Adam Killip to highlight some of the then switched attention to tax warranties take action on a timely basis. telephone calls and correspondence. At Skipton we offer a range of competitive practical aspects of the Isle of Man substance and indemnities in SPAs (share purchase savings accounts giving you solid returns from regime. ‘Conferences like this allow professionals ‘I’d encourage those who haven’t given it much thought to have a agreements) and preference shares as to discuss and share experiences with their go. Filing online and well ahead of deadline will let you know your an award winning bank. He outlined a number of practical issues arising delegates were reminded of best practice peers into the main business issues of the day; position - whether you’ll owe money or be due a refund.’ from Covid-19, advised how certain sectors for bringing a claim for breach of warranty, as something we strive to do on a regular basis. could interpret requirements of economic well as guidelines to follow for agreeing a tax Visit services.gov.im to fi nd out how to get registered for online tax It was encouraging to receive such positive substance and compliance regulations and covenant. services and the wide range of benefi ts it can bring. These include: feedback.’ Contact 01481 730730 • Submitting and viewing a tax return online • Receiving instant confi rmation of a tax return submission • Reviewing assessments and balance details easily and securely • Making secure online payments • Having income tax refunds paid directly into a bank account The Income Tax Division continues to provide a professional service for those who do not have internet access or prefer to send in paper copies of their return forms.

Further help and guidance is available on the Government website Skipton International Limited (Skipton) is licensed by the Guernsey Financial Services Commission and is registered in Guernsey: 30112. Skipton is a wholly owned subsidiary of Skipton Building Society. Skipton is licensed under the Banking Supervision Adam Killip. Annemarie Hughes was among the speakers. Sinead O'Connor. or by contacting 685400 or [email protected] (Bailiwick of Guernsey) Law, 1994, as amended. Skipton is a participant in the Guernsey Banking Deposit Compensation Scheme. The Scheme offers protection for ‘qualifying deposits’ up to £50,000, subject to certain limitations. The maximum total amount of compensation is capped at £100,000,000 in any 5 year period. Full details are available on the Scheme’s website www.dcs. gg or on request. Skipton is not licensed by the Isle of Man (IOM) Financial Services Authority and deposits made with Skipton are not covered by the IOM Depositors Compensation Scheme. To help maintain service and quality, telephone calls may be recorded and monitored. CONSULTATION LAUNCHED ON LEGISLATION AIMED AT IMPROVING PROCESS OF RECORDING AND RECOVERING DEBT Feedback is being sought on proposals to bring forward legislation aimed at improving how debts are recorded and made accessible in the Island, and for improving the eff ectiveness of debt recovery by Coroners. he Isle of Man Government has launched recorded through legislation is designed to a public consultation on the proposed provide greater transparency and protection for Tintroduction of the Administration of our community. Justice and other Amendments Bill 2020. ‘Offi cers have worked hard to create the draft The consultation is part of a wide-reaching Bill but it is now essential that input is provided review of civil debt recovery in the Island, by stakeholders to ensure all aff ected parties aimed at modernising civil debt recovery and are correctly represented. insolvency and ensuring that arrangements are ‘The views of landlords, in particular, are sought fair, eff ective and fi t for purpose. as consideration and comment is sought Following the structure of the Bill, it is split into on proposals which would lead to process Alternatively, written comments can be emailed four parts plus a fi nal section which seeks changes relating to rental debt.’ to [email protected] or by post to feedback on the proposed regulations around a The consultation document is available to view Policy & Legislation Offi ce, The Treasury, 1st new Judgments Register. on the Government website and may also be Floor, Government Offi ce, Bucks Road, Douglas. Treasury Member MHK told B365: downloaded electronically from https://www. The process will run for six weeks and conclude ‘Modernising the way debts are collected and gov.im/consultations.gov on 30 November 2020.

DEPARTMENT FOR ENTERPRISE LAUNCHES TALENT PORTAL TO SUPPORT RECRUITMENT OF SKILLED WORKERS Locate Isle of Man, part of the Department for Enterprise, has begun the roll out of an online portal to match global talent with employment opportunities in the Isle of Man.

he Talent Portal, which is free to use for organisations, recruitment are seeing an increased number of businesses start to consider their agencies and individual workers, seeks to support businesses recruitment needs and list new job roles as a result. Simultaneously, Twho are looking to recruit and relocate potential employees. It we continue to see strong levels of interest from individuals who are has been developed in response to industry feedback highlighting that interested in relocating to the Isle of Man – particularly former Manx certain roles - particularly those within the digital sector, healthcare and residents and graduates returning and as a result of the Island’s rapid qualifi ed fi nance specialisms - remain diffi cult to recruit in the Isle of Man. response to the pandemic. Building on the success of the locate.im website and the opportunities ‘Locate Isle of Man often receives speculative enquiries from people the Island has to off er, it provides the ability for people interested in who have heard about the fantastic lifestyle we have in the Isle of moving to the Island to register in one place, detailing their skills and Man, but they may be unable to fi nd a suitable vacancy at that time interest area. Whilst many individuals may choose to continue to register with a recruitment agency or employer. The Talent Portal will provide directly with multiple employers or recruitment agencies, a single a central point for anyone who wishes to keep updated about job registration process aims to simplify the end user process and increase vacancies as they arise. Locate Isle of Man’s reach across the globe in specialised areas. ‘It will also support the Island’s employment and recruitment Local businesses and organisations who register on the portal will professionals, by providing them with access to a pool of individuals have the opportunity to browse a list of registered candidates with who are warmly engaged with the idea of living and working here.’ skills matched to their specifi c vacancies. They can also message Locate Isle of Man has begun the phased roll out of the Talent Portal them directly to make contact and discuss their job opportunity further. and are grateful for the assistance of the employment agencies and Similarly, Isle of Man recruitment agencies are able to register their local businesses that have been part of the pilot programme. agency on the Talent Portal and access a list of skilled candidates who Karen Corran, Head of Human Resources at Hansard said:‘We are are looking for employment in the Island. pleased to be part of this new initiative, we believe the Locate Talent Individuals who are interested in fi nding employment in the Isle of Man Portal will provide an excellent platform for the team at Hansard to can populate their profi le with skills which will be used to match them explore the skills available.’ automatically with potential job opportunities. The Talent Portal forms one of a number of projects which Locate Isle The COVID-19 pandemic has presented challenges to the Isle of Man’s of Man are undertaking to support the Island’s skills requirements in economy, and ensuring that we have access to the right skills for the wake of coronavirus. continued resilience and growth is key to the Island’s future recovery. For further information and to view or register your business on the Daphne Caine MHK, Political Member with responsibility for Locate Locate Talent Portal, visit: talentportal.locate.im Isle of Man, told B365: ‘As we work together toward recovery, we

12 | CONSULTATION LAUNCHED ON LEGISLATION What is their secret? AIMED AT IMPROVING PROCESS OF RECORDING AND RECOVERING DEBT Feedback is being sought on proposals to bring forward legislation aimed at improving how debts are recorded and made accessible in the Island, and for improving the eff ectiveness of debt recovery by Coroners. he Isle of Man Government has launched recorded through legislation is designed to a public consultation on the proposed provide greater transparency and protection for Tintroduction of the Administration of our community. Justice and other Amendments Bill 2020. ‘Offi cers have worked hard to create the draft The consultation is part of a wide-reaching Bill but it is now essential that input is provided review of civil debt recovery in the Island, by stakeholders to ensure all aff ected parties aimed at modernising civil debt recovery and are correctly represented. insolvency and ensuring that arrangements are ‘The views of landlords, in particular, are sought fair, eff ective and fi t for purpose. as consideration and comment is sought Following the structure of the Bill, it is split into on proposals which would lead to process Alternatively, written comments can be emailed four parts plus a fi nal section which seeks changes relating to rental debt.’ to [email protected] or by post to feedback on the proposed regulations around a The consultation document is available to view Policy & Legislation Offi ce, The Treasury, 1st new Judgments Register. on the Government website and may also be Floor, Government Offi ce, Bucks Road, Douglas. Treasury Member Bill Shimmins MHK told B365: downloaded electronically from https://www. The process will run for six weeks and conclude ‘Modernising the way debts are collected and gov.im/consultations.gov on 30 November 2020.

DEPARTMENT FOR ENTERPRISE LAUNCHES TALENT PORTAL TO SUPPORT RECRUITMENT OF SKILLED WORKERS A Pension. Locate Isle of Man, part of the Department for Enterprise, has begun the roll out of an online portal to match global talent with employment opportunities in the Isle of Man. he Talent Portal, which is free to use for organisations, recruitment are seeing an increased number of businesses start to consider their agencies and individual workers, seeks to support businesses recruitment needs and list new job roles as a result. Simultaneously, There is nothing not to love about a pension. Twho are looking to recruit and relocate potential employees. It we continue to see strong levels of interest from individuals who are has been developed in response to industry feedback highlighting that interested in relocating to the Isle of Man – particularly former Manx certain roles - particularly those within the digital sector, healthcare and residents and graduates returning and as a result of the Island’s rapid A Lump Sum or Income - Remove the stress of financial burden later in life. qualifi ed fi nance specialisms - remain diffi cult to recruit in the Isle of Man. response to the pandemic. Compound Re-investment - Making your money work for you. Building on the success of the locate.im website and the opportunities ‘Locate Isle of Man often receives speculative enquiries from people Tax Relief - For every £100 you save, the tax man will give you £20 back. the Island has to off er, it provides the ability for people interested in who have heard about the fantastic lifestyle we have in the Isle of moving to the Island to register in one place, detailing their skills and Man, but they may be unable to fi nd a suitable vacancy at that time Employer Matched Contributions - A win win, happy employees and happy companies. interest area. Whilst many individuals may choose to continue to register with a recruitment agency or employer. The Talent Portal will provide directly with multiple employers or recruitment agencies, a single a central point for anyone who wishes to keep updated about job If you are not sure what any of these benefits mean for you, we are here to help. registration process aims to simplify the end user process and increase vacancies as they arise. Locate Isle of Man’s reach across the globe in specialised areas. ‘It will also support the Island’s employment and recruitment Local businesses and organisations who register on the portal will professionals, by providing them with access to a pool of individuals have the opportunity to browse a list of registered candidates with who are warmly engaged with the idea of living and working here.’ skills matched to their specifi c vacancies. They can also message Locate Isle of Man has begun the phased roll out of the Talent Portal them directly to make contact and discuss their job opportunity further. and are grateful for the assistance of the employment agencies and Similarly, Isle of Man recruitment agencies are able to register their local businesses that have been part of the pilot programme. agency on the Talent Portal and access a list of skilled candidates who Karen Corran, Head of Human Resources at Hansard said:‘We are are looking for employment in the Island. pleased to be part of this new initiative, we believe the Locate Talent Individuals who are interested in fi nding employment in the Isle of Man Portal will provide an excellent platform for the team at Hansard to can populate their profi le with skills which will be used to match them explore the skills available.’ automatically with potential job opportunities. The Talent Portal forms one of a number of projects which Locate Isle The COVID-19 pandemic has presented challenges to the Isle of Man’s of Man are undertaking to support the Island’s skills requirements in economy, and ensuring that we have access to the right skills for the wake of coronavirus. continued resilience and growth is key to the Island’s future recovery. For further information and to view or register your business on the Daphne Caine MHK, Political Member with responsibility for Locate Locate Talent Portal, visit: talentportal.locate.im Isle of Man, told B365: ‘As we work together toward recovery, we EMPLOYEE BENEFITS | FINANCIAL ADVICE | CORPORATE INSURANCE www.macgroup.im | 01624 639450 | [email protected]

MAC Financial Limited is licensed by the Isle of Man Financial Services Authority MAC Financial Pension Trustees Limited is Registered with the Isle of Man Financial Services Authority as a Retirement Benefits Schemes Administrator MAC Commercial & Professional Risk Limited is Registered with the Isle of Man Financial Services Authority as an insurance intermediary in respect of General Business ‘TOP-CLASS’ CAINS AWARDED TOP-TIER RANKINGS BY LEGAL 500 UK FOR THE 13TH YEAR For the 13th consecutive year, leading independent Isle of Man law fi rm, Cains, has been recognised as one of the highest-ranked law fi rms in the Isle of Man after retaining top-tier status across all of its key practice areas in the 2021 edition of The Legal 500 UK.

egal 500 is one of the most highly Peter Clucas, Managing Director of Cains, regarded international directories told B365: “We are once again delighted L for the legal industry and grades with the recognition Cains has received law fi rms following a thorough and within this year’s Legal 500 UK edition. independent research process, which 2020 has been an unprecedented year includes interviews with clients and for all businesses, so retaining our top- 250,000 in-house peers, as well as an tier rankings for the 13th consecutive assessment of the transactions and year is not only testament to the confi dential matters provided by the strength in depth of expertise we fi rms themselves.The hotly anticipated possess across our key practice teams 2021 edition once again awarded but also a refl ection of the personal Cains Tier one rankings across fi ve service and excellence of work we of its key practice areas, including Peter Clucas continue to provide to our clients. Banking, Finance & Capital Markets, Impressive client feedback continued Commercial Property, Corporate and It’s also particularly pleasing to see so to provide the directory with praise Commercial, Dispute Resolution and many of our dedicated lawyers ranked across the board with some of the Insurance and Pensions. Two of its in the elite of legal minds in the Isle of many highlights including comments more niche practice areas, Employment Man. We thank our clients for providing such as “Cains is unrivalled in the Isle of and Gambling were awarded Tier outstanding feedback and our staff for Man” and “Cains has retained a strong 2. As well as the fi rm rankings, 15 of its their commitment and hard work.” sense of personal relationships with lawyers gained individual recognition. clients, coupled with good technical This impressive set of results follows Three featured in the Legal 500 Hall knowledge.” Cains fi nancial and corporate of Fame, which is reserved for law fi rm practice being awarded Tier One partners who ‘are at the pinnacle of the One client stated that “Cains has a status in the IFLR [International Financial profession’ and have received ‘constant great company culture supported Law Review] 1000 2021. praise by their clients for continued by a strong pool of experienced and excellence’. talented professionals which makes The International Financial Law Review In addition, six of the fi rm’s lawyers are them the number one choice on the guide is the only legal directory solely recognised as ‘Leading Individuals’ Isle of Man.” While another stated focused on ranking law fi rms and with a further six being hailed as ‘Next the team is “Incredibly professional, lawyers on the basis of fi nancial and Generation Partners’ and ‘Rising Stars’. commercial and approachable.” corporate transactional work. MANSAT SUPPORTS PICASSO CUBES AT ATMOSPHERIC SCIENCE MISSION A total of 53 small satellites (“cubesats”) have been measure properties of the Earth’s upper launched on an Arianespace Vega launch vehicle from atmosphere, such French Guiana, including the PICASSO (PICosatellite for as the distribution Atmospheric and Space Science Observations) cubesat. of ozone in the stratosphere, the n international collaboration led by the Belgian temperature profi le AInstitute for Space Aeronomy for the European of the mesosphere, Space Agency, the satellite was built by AAC Clyde and plasma Space (Scotland) with instrumentation provided characteristics of the ionosphere. Such observations by VTT Finland and the Centre Spatial de Liège are important for understanding atmospheric (Belgium). Isle of Man company ManSat was proud processes, which directly impact life on Earth. to provide regulatory support for the mission ManSat Chief Technical Offi cer, Dr. Jennifer Stone, by supporting the spectrum application to the told B365: “This is a great example of small International Telecommunication Union. companies working together to do big things in Just 30x10x10 cm in size and with a mass of 3.5 kg, space. ManSat congratulates all on the successful PICASSO aims to demonstrate that cubesats have launch of PICASSO and is very pleased to have reached the technological maturity to carry out vital, been asked to play a small part. We look forward to compelling scientifi c observations. PICASSO will the results of this exciting mission.”

14 | ‘TOP-CLASS’ CAINS AWARDED TOP-TIER RANKINGS MERGERS AND ACQUISITIONS BY LEGAL 500 UK FOR THE 13TH YEAR For the 13th consecutive year, leading independent Isle of Man law fi rm, Cains, has been recognised as one of the highest-ranked law fi rms in the Isle of Man after retaining top-tier status across all of its key practice areas in the 2021 edition of The Legal 500 UK. egal 500 is one of the most highly Peter Clucas, Managing Director of Cains, EXIT STRATEGY: MERGERS AND ACQUISITIONS regarded international directories told B365: “We are once again delighted L for the legal industry and grades with the recognition Cains has received law fi rms following a thorough and within this year’s Legal 500 UK edition. IN THE ISLE OF MAN FIDUCIARY SECTOR independent research process, which 2020 has been an unprecedented year BY ANDREW HARDING, HEAD OF CORPORATE AND COMMERCIAL, DQ ADVOCATES LIMITED includes interviews with clients and for all businesses, so retaining our top- 250,000 in-house peers, as well as an tier rankings for the 13th consecutive he trend of consolidation in the trust, fund Warranties, Disclosure and Indemnities assessment of the transactions and year is not only testament to the and corporate services sector has shown confi dential matters provided by the A well-advised buyer will require the seller to strength in depth of expertise we no sign of abating over the last 18 months. fi rms themselves.The hotly anticipated T give comprehensive warranties in relation to the possess across our key practice teams Whilst the Isle of Man has seen a number of 2021 edition once again awarded shares or assets which are the subject of the but also a refl ection of the personal multi-jurisdictional players looking for bolt- Cains Tier one rankings across fi ve transaction and these will be set out in the sale service and excellence of work we on acquisitions to increase their global client of its key practice areas, including Peter Clucas agreement. continue to provide to our clients. base, we at DQ Advocates have also seen a Banking, Finance & Capital Markets, A warranty is a contractual statement or assurance Impressive client feedback continued significant number of local Isle of Man providers Commercial Property, Corporate and It’s also particularly pleasing to see so given by a seller to a buyer that a certain state of to provide the directory with praise joining forces or exiting the market via a share Commercial, Dispute Resolution and many of our dedicated lawyers ranked affairs exists. In the event that a warranty proves to across the board with some of the or asset sale. Insurance and Pensions. Two of its in the elite of legal minds in the Isle of be inaccurate, untrue or misleading, the buyer may many highlights including comments more niche practice areas, Employment Man. We thank our clients for providing seek to claim for a breach of warranty against the Andrew Harding (Head of Corporate such as “Cains is unrivalled in the Isle of Rationale and Gambling were awarded Tier outstanding feedback and our sta for seller. The buyer’s remedy for breach of warranty & Commercial). Man” and “Cains has retained a strong 2. As well as the fi rm rankings, 15 of its their commitment and hard work.” The rationale for a smaller firm acquisition or will ordinarily be in damages to put the buyer in sense of personal relationships with lawyers gained individual recognition. ‘merger of equals’ varies from deal to deal but the position it would have been in if the warranty How DQ Advocates clients, coupled with good technical This impressive set of results follows Three featured in the Legal 500 Hall it could be an opportunity to acquire a client had not been untrue or misleading. The amount of knowledge.” Cains fi nancial and corporate Can Help of Fame, which is reserved for law fi rm book in a complementary sector, to improve damages can be considered to be the difference practice being awarded Tier One partners who ‘are at the pinnacle of the One client stated that “Cains has a economies of scale in an increasingly regulated in the market value of the shares or business with DQ Advocates has a highly status in the IFLR [International Financial profession’ and have received ‘constant great company culture supported environment, or even to build a book of business and without breach of warranty. experienced team and considerable Law Review] 1000 2021. of a scale to attract an on-sale to private equity, experience in advising on mergers praise by their clients for continued by a strong pool of experienced and The seller will need to carefully consider each with PE firms currently sitting on record-high and acquisitions. Our team has been excellence’. talented professionals which makes The International Financial Law Review warranty it is being asked to provide, and prepare levels of ‘dry powder’ – that is, committed funds instructed on a significant number In addition, six of the fi rm’s lawyers are them the number one choice on the guide is the only legal directory solely a disclosure letter to the buyer setting out both for investment. of deals involving fiduciary service recognised as ‘Leading Individuals’ Isle of Man.” While another stated focused on ranking law fi rms and general and specific disclosures against the providers and other local businesses with a further six being hailed as ‘Next the team is “Incredibly professional, lawyers on the basis of fi nancial and From a seller’s perspective, a share or business warranties in the sale agreement. If the disclosure over the last 18 months and we are Generation Partners’ and ‘Rising Stars’. commercial and approachable.” corporate transactional work. sale can provide a solution to complications is accepted this will operate so as to exclude regularly called upon to assist with the arising from succession planning, whereby the the seller from liability in respect of the matters following aspects: principals of a boutique provider are looking to disclosed. manage their retirement from the sector whilst reviewing heads of terms The buyer will need to assess the risk associated - realising the value of their client book. This can with any such disclosures as part of its due MANSAT SUPPORTS PICASSO CUBES AT lead to a tension with the buyer’s objectives; - disclosure diligence exercise, and may seek an indemnity as clients are used to dealing with the existing - legal and regulatory due diligence from the seller in relation to any latent or potential owners, there is risk of client flight after the risks which cannot be addressed or mitigated - drafting and negotiating the sale ATMOSPHERIC SCIENCE MISSION business is acquired. A solution to this problem prior to entering into the deal. An indemnity is agreement is to require the outgoing owners to sign up measure properties a contractual promise to compensate another A total of 53 small satellites (“cubesats”) have been to restrictive covenants and to also have a - assisting with exchange and of the Earth’s upper party for particular loss or liability. The buyer will launched on an Arianespace Vega launch vehicle from proportion of the consideration deferred over completion atmosphere, such be compensated on a pound for pound basis one or more years, payable on satisfaction of French Guiana, including the PICASSO (PICosatellite for as the distribution for the loss which falls within the scope of the tax prescribed performance hurdles. These key - of ozone in the indemnity. The key advantage for the buyer is Atmospheric and Space Science Observations) cubesat. commercial considerations are typically set out in Key names are Andrew Harding (Head of that an indemnity is not subject to the usual rules stratosphere, the the heads of terms. Corporate & Commercial), Mark Dougherty n international collaboration led by the Belgian temperature profi le on causation, remoteness of damage and the (Managing Director), Adam Killip (Senior AInstitute for Space Aeronomy for the European of the mesosphere, Heads of Terms requirement to mitigate loss; the buyer simply Associate) and Barry Smith (Consultant). Space Agency, the satellite was built by AAC Clyde and plasma has to demonstrate the specific loss covered by Heads of terms typically take the form of Adam and Barry recently presented Space (Scotland) with instrumentation provided characteristics of the ionosphere. Such observations the indemnity has taken place. a letter from the buyer countersigned by an online webinar to the Isle of Man by VTT Finland and the Centre Spatial de Liège are important for understanding atmospheric the seller setting out a broad outline of the Association of Corporate Service (Belgium). Isle of Man company ManSat was proud processes, which directly impact life on Earth. commercial principles upon which the deal is to Exchange and Completion Providers in conjunction with Kristan King to provide regulatory support for the mission ManSat Chief Technical O cer, Dr. Jennifer Stone, proceed. This may be of comfort to both buyer Deals involving regulated entities are typically of KPMG which can be accessed here. by supporting the spectrum application to the told B365: “This is a great example of small and seller before they incur costs associated structured with a split between exchange International Telecommunication Union. companies working together to do big things in with the transaction. Heads of terms are and completion, with the completion being Just 30x10x10 cm in size and with a mass of 3.5 kg, space. ManSat congratulates all on the successful typically expressed to be non-legally binding conditional on any necessary regulatory PICASSO aims to demonstrate that cubesats have launch of PICASSO and is very pleased to have and subject to contract, save for certain notification or consent. There are a large number reached the technological maturity to carry out vital, been asked to play a small part. We look forward to limited matters which may extend to abort of practical considerations for both buyer and 01624 626999 fees, a period of exclusivity and (if not covered compelling scientifi c observations. PICASSO will the results of this exciting mission.” seller at completion, all of which should be elsewhere) non-disclosure obligations. addressed in the drafting of the sale agreement. www.dq.im SIMCOCKS ACHIEVES TOP TIER STATUS ONCE AGAIN

Simcocks Advocates has once again gained top tier status by independent directory, the Legal 500 in its much- anticipated 2021 rankings. The Legal 500 researches the legal world in over one hundred jurisdictions and assesses the strengths of law fi rms across the globe. Simcocks’ Private Client department is ranked in Tier 1 by the group, placing it among the best on the Island and internationally. Other departments highly ranked are Banking and Finance, Employment and Commercial Property. providing legal advice that is succinct, Spencer. Caroline Jennings, who heads up One testimonial describes the company’s practical and user friendly for their peers and the fi rm’s Family Law team, is classed a “Next service level: “The team is excellent and for their clients. They understand the need to Generation Partner” and Kevin O’Loughlin, provide quality advice in a timely manner. They provide advice that the client can ‘run with’ so the expert in company law, trust law, funds, go the extra mile and are very knowledgeable that it does not need to be deciphered before regulation and pension law, is classed as a about their areas of expertise. The individuals the advice can be put to use.” “Rising Star”. are very knowledgeable and the advice given is Three of the fi rm’s directors have been CEO Phil Games told B365: “I’m very proud provided in a easily understandable manner.” placed in the Legal 500 Hall of Fame UK, a that Simcocks has been recognised by the Another testimonial describes the Family sought-after commendation that indicates independent directory again this year. It’s Law team:“Simcocks family team are able to “exceptional legal talent”. Phil Games, Irini indicative not only of the team’s expertise and provide trustworthy legal advice promptly Newby and David Spencer are also classed hard work, but also the client-focused culture and cost eff ectively. They are perceptive in as “Leading Individuals”, alongside Alex we have nurtured over the decades.”

New Accessibility Grant added to Department for Enterprise’s Financial Assistance Scheme The Department for Enterprise has announced the addition of a new Accessibility Grant to its Financial Assistance Scheme (‘FAS’) to support businesses wishing to make adjustments in line with the Equality Act 2017.

he scheme amendment has been progressed by the Isle of • Up to 50% towards website modifi cations for accessibility purposes; Man Government’s Economic Recovery Group as part of the and ‘Our Island’ work stream, which has been created to invest in T • Up to 50% towards other reasonable adjustments, at the initiatives that benefi t the Island in the long term and in turn, will support Department’s discretion. the Island’s well-established construction sector through the provision of work that requires a valuable labour element. The total grant available is capped at a maximum of £7,500 per applicant and will cover businesses in all sectors with physical premises. The The Equality Act 2017, which replaced the Disability Discrimination Act success of the grant will be reviewed in March 2021 by the Economic 2006, imposes an obligation on businesses to make adjustments to Recovery Group to determine whether it needs to be continued. its services that allows disabled people to access services as close as reasonably possible as non-disabled people. The introduction of an Laurence Skelly, Minister for Enterprise, commented: Accessibility Grant to the Financial Assistance Scheme aims to assist ‘The Economic Recovery Group is leading a coordinated response businesses with making their services and premises more accessible to the coronavirus pandemic, investing in business support and and alleviate some of the fi nancial impacts of making the changes. stimulus measures to ensure our people have opportunities in the The following support is available for both existing and new businesses: economic recovery, and that confi dence is restored to the Isle of Man. Supporting businesses who need to make their premises accessible • Up to 50% towards permanent modifi cations required to premises, for their customers and employees is an integral part in ensuring which may include signage, handrails, step edges, door handles, we meet the needs of everyone in our community and ensuring automatic doors, ramps, lifts, lighting, contrasting fl oor coverings, inclusivity within our Island.’ low counters, stair lifts, accessible facilities (i.e. toilets, washrooms, quiet spaces); For more information about the scheme, please visit Appendix 11 in the Financial Assistance Scheme guidelines: https://www.iomdfenterprise.im/fas • Up to 50% of plant and machinery costs which may include The Business Improvement Scheme (‘BIS’) also provides a grant of 50% (capped specialist furniture, counter or room induction loops with testing at £5,000) towards the cost of consultancy advice related to the Equality Act 2017. devices, portable payment terminals; More information about BIS can be found at:https://www.iomdfenterprise.im/bis

16 | There is a new Sound for Isle of Man Radio Listeners The Isle of Man has a brand new radio station aimed at the over 35’s

he SOUND Radio is on the air right now playing Listeners to The Sound will enjoy a mix of The Sound is available online T a format of Classic and Greatest Hits, along music carefully chose from iconic artists from www.soundradio.im with easy listening music and current contemporary the 1960’s, 1970’s, 1980’s and 1990’s, through artists. www.soundradio.im to the best of todays contemporary artists. The On your Smart Speaker Sound mixes those classic hits with smooth The new digital station is available on ip radio, including Skills for Amazon easy listening tracks from all decades of popular online via our web widget or our website, on your Alexa – download the Alex music. skill. mobile device and on your smart speaker and has been created to serve an over 35’s market that has Presenters – Our Presentation team are Mobile App from the likes of been abandoned by other music radio stations. seasoned broadcasters and have a style that My Tuner Radio delivers a professional, friendly and mature style. With the advent of smart speakers and a huge https://mytuner-radio.com uptake in mobile apps that connect to car stereos News – The Sound also features local Isle of Facebook @ and IP enabled portable radios, radio listening via IP Man news during peak times such as breakfast, thesoundradioiom has increased significantly – 32% of adults claim to lunchtime and on the afternoon drive home as own a Smart Speaker. IP radio listening is the fastest well as traffic and travel information and the ever Twitter @soundradioiom growing area for radio up 33% on 12 months ago important Manx weather. (Feb19/Feb20). The Sound offers a unique opportunity for radio advertisers as well with campaigns across the station and at fixed times at very competitive rates. At present, all clients of Energy FM receive bonus spots on The Sound free of charge.

The Sound offers a unique opportunity for radio advertisers

Mike Eldergill, Business Director for Energy Media said: “The Sound is an exciting concept and offers listeners a real choice. Currently there is no locally produced music radio station on the Island aimed at the tastes of the over 35’s and in particular, the ABC1 demographic. But the mix of music will appeal to anyone who enjoys the greatest hits format but who also needs to be updated with local news bulletins, weather and travel news. The Sound also gives us an opportunity to target our clients advertising at specific markets. Energy FM delivers a very strong audience of 15 to 45 year olds with the Chart/Contemporary Hit Radio (CHR) format, while The Sound is an Adult Contemporary (AC) and easy listening station. – We can therefore offer the full demographic spectrum”. Although The Sound is currently a digital station, they have a strong desire to deliver the service on traditional radio platforms such as FM which still has many years of service left. Initial response has been extremely positive and the format has been welcomed by listeners who have been tuning in in their thousands via smart speakers such as Sonos, Bose and Amazon to name a few.

| 17 Isle of Man Safest place in British Isles The Isle of Man continues to be the safest place to live in the British Isles, despite an increase in recorded crime of 4.9%, according to the Chief Constable’s Annual Report for the year 2019/20.

he Constabulary’s detection rate of 49% The implementation of a huge digital transformation remains the highest in the British Isles, with project is one of the year’s most signifi cant T the vast majority of the Island’s population developments. The new streamlined records living lives free from crime. system which has been several years in the planning, is producing improved data, better A key theme this year is the continued rise in criminal intelligence and more transparency in drug-related crime, with the majority of additional decision making. off ences committed over the 12 months connected to the trade in Class A drugs. The report confi rms The report charts a fall in off ences of criminal this is largely responsible for a rise in violent crime, damage and burglary, a decrease in the number of up for the third year running. reported domestic violence off ences and a year- on-year drop in the number of road collisions. Pro- Chief Constable Gary Roberts said: ‘The big picture active work to tackle a growth in fraud off ences has is heartening. As a community we suff er signifi cantly seen the Constabulary form a new partnership with less crime and fewer serious crimes than any high street banks, to protect people at risk of being other force area in the UK, Jersey and Guernsey. defrauded by criminals. Awareness and prevention However, the harm caused by sophisticated drug- remain the watchwords to resist increasingly related crime is a threat to us all. Excellent work sophisticated cyber-crime. has been carried out by offi cers to combat drugs traffi cking and several large seizures were made The report describes a full-strength Economic during the year. Our eff orts in this area will be Crime Unit balancing a diverse workload, including relentless. complex fi nancial crime investigations and eff orts to disrupt the fi nances of the local drugs trade. He added: ‘We have taken progressive steps in a number of areas. The scheme to locate mental For the fi rst time, the Chief Constable’s report As a community health professionals at Headquarters is paying includes a map showing where road collisions dividends, allowing swift access to services for occur and a table showing the success rate of we suff er those in crisis and reducing the time spent by police prosecutions. It also features an update from the offi cers on mental health matters. We are capturing Inclusion Scrutiny Group, which promotes better signifi cantly less more and better data to help target offi cers’ work understanding of inclusion issues and best practice crime and fewer and have begun restoring neighbourhood policing. across the force. We have a superb team of Special Constables who In line with recent years, the 2019/20 Annual Report along with our community volunteers, members of serious crimes than provides an overview of the Constabulary’s activity, our voluntary youth scheme and support staff are achievements and challenges, with a click-through any other force doing all they can helping to keep the Isle of Man A-Z index of crime statistics and data charts on all safe.› area in the UK. aspects of police work. Minister for Home Aff airs said: Chief Constable Gary Roberts The report covers the year to 31 March 2020 ‘Our small police force continues to face big and therefore does not refl ect the Constabulary’s issues with focus and determination. The report’s response to the coronavirus pandemic which is short format with links to detailed information likely to be a dominant theme in next year’s report. on all aspects of police activity make this an accessible review, in which successes and challenges are presented realistically. The Chief Constable provides a compelling commentary on the threat posed by the drugs trade, both to individuals and society, which I encourage everyone to read. He added: ‘The Constabulary must constantly adapt to fulfi l its over-arching aim to keep people safe, and this report sets out how it is doing so, in innovative and practical ways. Our commitment to a restorative approach to young people involved in crime demonstrates a forward-thinking, positive ethos which I am confi dent the force will champion into the future.’

18 | Isle of Man Safest place in British Isles The Isle of Man continues to be the safest place to live in the British Isles, despite an increase THE RISE OF in recorded crime of 4.9%, according to the Chief Constable’s Annual Report for the year 2019/20. he Constabulary’s detection rate of 49% The implementation of a huge digital transformation RESPONSIBLE remains the highest in the British Isles, with project is one of the year’s most signifi cant T the vast majority of the Island’s population developments. The new streamlined records living lives free from crime. system which has been several years in the planning, is producing improved data, better A key theme this year is the continued rise in INVESTING criminal intelligence and more transparency in drug-related crime, with the majority of additional decision making. off ences committed over the 12 months connected n BY LEE BRANSTON, PORTFOLIO MANAGER, RAVENSCROFT to the trade in Class A drugs. The report confi rms The report charts a fall in off ences of criminal this is largely responsible for a rise in violent crime, damage and burglary, a decrease in the number of t is clear that one of the main themes in the world as more and more investment providers build that Governance and Social responsibility have up for the third year running. reported domestic violence off ences and a year- of investments, and one that is likely to remain so ESG offerings. The meaning, standardisation and been the most achievable metrics to hit so far on-year drop in the number of road collisions. Pro- Chief Constable Gary Roberts said: ‘The big picture Ifor many years to come is, Environmental, Social measurement of ESG factors has so far failed to and that the push for companies to be more active work to tackle a growth in fraud off ences has is heartening. As a community we suff er signifi cantly and Governance, known as ESG. It refers to the keep up. Many of us will be familiar with some of environmentally conscious is only just beginning. seen the Constabulary form a new partnership with less crime and fewer serious crimes than any three central factors in measuring the sustainability the labels used, however when we take a closer As investment managers and good social citizens high street banks, to protect people at risk of being and societal impact of an investment in a company look as to how they are defined and measured other force area in the UK, Jersey and Guernsey. it is our job to look at all aspects of life and act defrauded by criminals. Awareness and prevention or business, which in turn help to better determine then the results can differ rather widely. With However, the harm caused by sophisticated drug- responsible so as to mitigate as much harm to the remain the watchwords to resist increasingly the future financial performance of companies. this in mind, efforts are underway to introduce a related crime is a threat to us all. Excellent work environment as possible whilst making a fair and sophisticated cyber-crime. These factors are becoming fundamentally standardised reporting framework in a joint initiative has been carried out by offi cers to combat drugs equitable environment for everyone to thrive. In important to an increasing number of investors who by the International Business council and the ‘Big recent years, work life balance has become critical traffi cking and several large seizures were made The report describes a full-strength Economic wish to act responsibly. According to International Four’ accountancy firms; PwC, KPMG, Ernst & to good physical and mental health and even more during the year. Our eff orts in this area will be Crime Unit balancing a diverse workload, including Investment, 63% of advisors are citing climate Young and Deloitte. so whilst in lockdown. Trends and investment relentless. complex fi nancial crime investigations and eff orts to change as the prominent driver behind ESG If we look at ESG metrics, they are compiled on styles that were once niche have now become disrupt the fi nances of the local drugs trade. He added: ‘We have taken progressive steps in investment growth and it is growing all the time in how a well a company applies environmental, mainstream for all and as a result ESG evaluation, popularity. Morningstar reported that sustainability- a number of areas. The scheme to locate mental For the fi rst time, the Chief Constable’s report social and governance controls within its oversight and adoption has potentially become focused funds attracted a record amount of health professionals at Headquarters is paying includes a map showing where road collisions business strategy, vision, values and culture. For as prevalent in investment portfolios as asset As a community capital in the first quarter of this year with global dividends, allowing swift access to services for occur and a table showing the success rate of example, a mining company may rate negatively allocation. sustainable funds seeing inflows of $45.7 billion. we suff er those in crisis and reducing the time spent by police prosecutions. It also features an update from the on environment factors due to its impact on the Within our business we are highly focused on ESG The concept is certainly not new. Groups such environment. Conversely they may rate positively offi cers on mental health matters. We are capturing Inclusion Scrutiny Group, which promotes better factors as we are investing in key themes such as the Quakers and the Methodists laid out on governance and social factors with how signifi cantly less more and better data to help target offi cers’ work understanding of inclusion issues and best practice as technology and healthcare. It is important to clear guidelines for the types of companies their they conduct themselves at board level and in and have begun restoring neighbourhood policing. across the force. remind ourselves that our long term investment crime and fewer followers should invest in. In 2004, the highly the community respectively. It is important to journey remains just that, but as with everything We have a superb team of Special Constables who In line with recent years, the 2019/20 Annual Report respected former head of the United Nations, Kofi remember that ratings should form only one part of there will be changes along the way. We see the serious crimes than along with our community volunteers, members of provides an overview of the Constabulary’s activity, Annan, advocated the importance of including ESG the process. It could be argued that this is merely continued evolution of ESG as a positive for all our voluntary youth scheme and support staff are achievements and challenges, with a click-through on the investing agenda. He wrote to the heads a box ticking exercise and potentially misleading involved. any other force doing all they can helping to keep the Isle of Man A-Z index of crime statistics and data charts on all of more than 50 global, financial organisations to the end client. However, it could also be argued safe.› area in the UK. aspects of police work. to seek consultation on how ESG could be embedded into the capital markets ethos. The Minister for Home Aff airs Graham Cregeen said: Chief Constable Gary Roberts The report covers the year to 31 March 2020 fruition of which was the launch of six investment ‘Our small police force continues to face big and therefore does not refl ect the Constabulary’s principles encouraging major institutions to Within our business we are highly focused on ESG issues with focus and determination. The report’s response to the coronavirus pandemic which is incorporate ESG matters into investment practice short format with links to detailed information factors as we are investing in key themes such as likely to be a dominant theme in next year’s report. – the UN Principles for Responsible Investment on all aspects of police activity make this an (UNPRI). Ravenscroft this year became signatories technology and healthcare. accessible review, in which successes and of the UNPRI and committed to following the challenges are presented realistically. The Chief aspirational and voluntary principles. Constable provides a compelling commentary The market has evolved from Socially Responsible on the threat posed by the drugs trade, both Investing (SRI), which tended to utilise simple to individuals and society, which I encourage negative screening against areas such as defence, everyone to read. alcohol, tobacco and gambling. More sustainable strategies are now focused upon companies He added: ‘The Constabulary must constantly who operate in line with the UN Sustainable adapt to fulfi l its over-arching aim to keep people Development Goals. These goals include wider safe, and this report sets out how it is doing so, in social aspects such as poverty, inequality, climate innovative and practical ways. Our commitment to change, environmental degradation, peace and Environmental Social Governance a restorative approach to young people involved justice. in crime demonstrates a forward-thinking, positive As an investor, one of the main challenges faced ethos which I am confi dent the force will champion is that of terminology and uniformity. The pace If you’d like to talk to anyone about investing then please contact the team at into the future.’ of adoption has been rapid within the industry Ravenscroft on 01624 602020. www.ravenscroftgroup.com

| 19 Expert comment from leading fi gures within the business community, on a variety of topical issues across a range of sectors.

BRANDS NEED TO WORK HARDER TO ATTRACT SALES AS MAJORITY OF UK SHOPPERS WILL SPEND LESS ON GIFTS THIS CHRISTMAS Covid-19 caution leads to more media and retailer research amongst UK customers when it comes to gadget purchasing decisions

rands that rely on Christmas gifting sales will need to work In addition to this rise in caution, Kaizo found that 71% of shoppers harder than ever before to engage with shoppers this festive feel their habits will be somewhat diff erent to last year. The majority Bseason, as new consumer research reveals that 86% of UK of Brits (78%) won’t start their Christmas shopping until at least the shoppers plan to be more cautious with their spending - and 70% beginning of December, with more than a quarter (26%) expressing will spend less on gifts because of economic uncertainty. they are simply too concerned about the global pandemic to think People across the country will shop later for gifts this year, though about Christmas shopping. plan to do more research on what they buy. This includes paying Despite this, the findings also show that shoppers are likely to put more attention to customer reviews, TV coverage, media mentions more thought into their purchase decisions for Christmas shopping and how brands optimise owned social media channels, according this year. More than half of adults across the country (51%) say they to the new research conducted by PR agency Kaizo. plan to do more research into the gifts they will buy. When asked what will most likely sway their purchasing decisions this Christmas, specifically for consumer electronics gifts, positive Amazon reviews will be considered by two-thirds (66%) of Brits. 61% said they will be swayed if they saw product featured on a TV programme - which accounted for 83% for those aged over 65 years old - and positive reviews published on news website, or in newspapers or magazines will be crucial for almost half (48%). In terms of social media; 30% will look to see how a product featured on a brand’s Facebook page, and 27% will be impacted by an influencer’s Instagram story. A mention on an influencer’s Instagram story will be valued by 65% of people aged 21 to 34 years old, whereas an endorsement on an influencer’s TikTok will infl uence more than a quarter (26%) of young people in the same age bracket. More than half (51%) of 35 to 54 years old will be using Facebook as part of their research process. Kaizo’s research, based on a survey of 1,000 UK adults, also sought to explore what is important factors and qualities for shoppers when buying gifts this Christmas. Of this, the insights show that ‘value for money’ is essential for more than three quarters of UK shoppers (76%). The overall price of an item will be a deal breaker for 63% of Brits, while ‘quality and durability’ of products will be key for 60%. Rhodri Harries, Managing Director of Kaizo, said: “Given the circumstances, it’s understandable that shoppers will make more considered purchases this Christmas. It’s clear that trust in the media will play a fundamental role in Christmas shopping purchase decisions, more so this year than ever before.” “With Covid-19 making this a very cautious Christmas in so many ways, brands – especially those in the consumer electronics sector - will need to be more prominent than ever across media channels. This year more than ever, customers will be paying close attention to the ‘must have gifts’ featured in newspapers, TV programmes, magazines, and showcased by infl uencers - and acting upon these recommendations.’

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business.sure.com LIFE LESSONS: WHAT CAN THE INSURANCE SECTOR LEARN FROM THE LOCKDOWN EXPERIENCE? All leading life sector jurisdictions are talking about how they are going to ‘learn lessons from lockdown’ by introducing positive changes which emerged from the experience of having to fi nd new ways to work in response to the coronavirus crisis. Those jurisdictions, and businesses within them, that back-up words with actions by adapting quickly to the new landscape that’s emerging will have a signifi cant advantage – so what are the most important lessons that the sector here on the Island must learn in order to remain competitive?

loser engagement and tools to help advisers take care of their own communication with customers personal health and that of their colleagues C and the advisory community were and loved ones. some of the most important developments In addition to the support for customers and brought about by working during the advisers, Quilter International is also looking lockdown, and it’s a positive change that all internally to capture and sustain some of the progressive life companies must embrace. benefits flexible working brought about as a That’s the view of Peter Kenny, CEO of result of COVID-19. This includes providing Quilter International and one of the most employees with flexibility and choice in the experienced and respected figures within way they work, and the team in the Isle of the Island’s life sector. “As is the case with Man are currently running a flexible working all major crises,” he says, “the pandemic pilot with a view to look at bringing about has accelerated the pace of change within changes in the way they work. the life industry. Developments that in While technology has a big part to play in ordinary circumstances may have taken how the life industry responds to the new several years to be accepted have now reality created by the pandemic, Kenny is become the norm in a matter of months. keen to stress that Quilter International, and That’s certainly been our experience other successful life companies, should not here at Quilter International. During the lose sight of the human element. “One thing lockdown, increasing the numbers of that we have learned from our experience employees we had working remotely, of lockdown, both here on the Island and plus the broader acceptance of using from working with colleagues and business the latest communications technology, partners around the world, is that we really radically changed communications and it The pandemic has are all in this together. It was good to see has led to a much closer engagement and businesses within the sector responding a deeper level of understanding. Like all accelerated the pace quickly to support the local community in forward-thinking life companies we see which we live and work. Quilter International of change within the these as very positive developments, and played a major role in that response here I’m very proud to say that everyone within life industry. on the Island and it has been a humbling the business has embraced these changes experience to see colleagues going above Peter Kenny, CEO, Quilter International wholeheartedly.” and beyond the call of duty not only for The next step for all leading life companies, the business, but also on a voluntary basis he says, is to devise and implement ways supporting organisations and individuals of working that build on these positive who were most in need.” changes. For example, early on in the As part of its support for the Young Carers pandemic Quilter International introduced Project run by the Crossroads charity, fl exible processes and new procedures Quilter International created special gift to allow business to be accepted and packs with art and craft materials for processed remotely where appropriate – children and young people with caring such as removing the need for wet (hand- responsibilities during the lockdown. As written) signatures, accepting documents soon as lockdown restrictions were lifted, verifi ed in a video call, and promoting employees resumed fundraising activities the use of their online service, Wealth to help extend the level of support that the Interactive. An initiative to support advisers charity provides for young carers across the saw all the businesses within Quilter plc Island. collaborate to develop a support hub called ‘There for You’. Through online materials Being resilient, flexible, and willing to and e-events, Quilter plc is continuing to embrace change are qualities which have show their commitment to advisers during served the Island well over many decades diffi cult times by exploring topics such as as an international business centre – and if managing client relationships remotely there’s one lesson above all others that the and intergenerational wealth planning. The life sector can learn from the coronavirus support also extends to a mental health crisis it’s that those qualities are more and wellbeing initiative, Thrive, sharing valuable now than ever before.

22 | INVESTOR’S

DIARYBY PETER SHARKEY

as well as returning to a diff erent part of Asia, having fi rst visited in 1983. Fortunately, we made it Down Under and enjoyed a truly fantastic holiday, but most of our additional plans have been put on hold. I’ve long held that travel broadens the mind. I’m a great believer in the adage that you can never know too many people and travel clearly enables you to meet new people and make new friends. This is especially true if you’re prepared to learn some basic words and phrases of the language of the country you’re visiting. Travel also off ers perspective. Meeting people from other cultures often shows you that the way you’ve been looking at the world isn’t necessarily the way everyone else does. In short, there’s no harm in listening to diff erent opinions and acknowledging that the points other people make are perfectly valid and reasonable. Nowadays, travel supplies us all with a ready-made portfolio of photographs… but subconsciously, we’re also building a bank of amusing, risqué and occasionally controversial anecdotes. It helps when you can share these moments with a loved one who happens to be Though I’m by no means a prolifi c writer, over the years on the same wavelength as you, especially as I’ve created a simple system which reminds me of the you get older. topics I’ve covered six or twelve months previously. A couple months before travelling to Australia last year, I mentioned to a dear friend where we were going, expecting a shriek of disbelief or a his time last year, I wrote an article under means journeying further than you may have ‘Wow!’ reply. But there were no hands clasped the heading: ‘Should we consider travel done when revisiting a destination with which to the mouth; no OMG; no faux ‘Can I come?’ Tan investment?’ you’re reasonably familiar. questions. Instead, she asked “Why are you If there was any doubt about the answer in I’m not talking about those frenetic holidays going there?” as though I’d announced we Autumn 2019, there’s absolutely none today. when you did more driving than Lewis were heading to a sewerage works for a few Oh to be able to travel at the drop of a hat to Hamilton and had to ensure that children were months. anywhere. Let me add that I’m talking about adequately catered for: “Daddy! Can you blow I was astonished and, for a moment, travel abroad. up the dinghy and take us into the sea?” or speechless. “Because we can,” I eventually “Dad. You go down the slide fi rst and test the Twelve months ago, my answer to the above replied, which seemed to satisfy the questioner. water” or “Mummy! I need a pee.” We each question was surprisingly circumspect: “it I should have said “To invest in ourselves,” but really enjoyed those holidays too, but as the depends upon where you go and how didn’t. grey hairs have become more commonplace adventurous you are when you arrive,” I wrote (my wife refuses to sanction any such an Yes, 2020 is a write-off , but I still believe there’s before telling readers of a last-minute break encroachment on her hair), so we’ve returned merit in emphasising the beauty and benefi ts my wife and I had enjoyed in Spain the week to travelling farther afi eld or branching out when of travel, especially when you start seeing the before. revisiting a place we’ve been before. years slipping by. Wouldn’t it be great to do that today? Of course It’s fair to say that more than once, our sole Perhaps I’m in philosophical mood: after all, it would, but we can’t, at least for the time being, basis for long-haul travel has been: “Well, if we another birthday has just come and gone, a but we can continue to plan because travel is don’t do it now, when will we do it?” Last year, day when a long-standing friend reminded me an investment in ourselves. in addition to a couple of European holidays, that “You can’t take it with you, can you?” If ever Venturing beyond where you might ordinarily we planned the longest of long-haul journeys there was a good reason for spreading your go is the key to enjoying a holiday, even if it to Australia, spending time in the Middle East, wings and investing in yourself, this is it.

| 23 By Rosie Tomkins, author of ‘N-stinctive’ Ideas for creating Leadership Simulator within your business

ou trust a pilot when you step onto a plane because you know they have Here are a few suggestions to help you Yspent hundreds of hours in a fl ight simulator experiencing an array of diffi cult create your own Leadership Simulator: situations. Most of all, you need to feel that they have confi dence in their own ability to cope Scenario one – The Spider Simulation – Why does this all matter? And under pressure, whatever happens. what does it have to do with leadership? Well, In nature – Spiders are truly amazing depending on what lens you have on a team, We can learn techniques and processes from creatures. Many consider them scary it can look very different. What could be seen books, videos and classroom teaching – and all household pests. However, when you take as inactivity in one glance might be seen as this is useful and necessary, but it’s not enough. a deeper look at the life of a spider there are patience in another. I see spiders as patient, Like the pilot we also need ‘real’ experience of many attributes that could resonate strongly resilient, adaptable, detail oriented, creative a variety of situations in safe environment. within a successful business team. For and strategic are all very strong assets for example, spiders are patient, detail oriented, In other words, we need a Leadership any successful team. Whilst a spider has all creative and they also have the following Simulator where we can hone our skills, make of these, it is unlikely that one person will strengths: mistakes without catastrophic results, celebrate embody them all, so why not look deeply our innate qualities and those of our teams, Resilience – How many times have we at your team and assess their strengths and initiate new ways and ideas without purposely or inadvertently broken a spider’s (and weaknesses) and notice how they are suppression. web? Many! Yet they are able to fi nd the distributed. Can a perceived weakness be a I believe this Leadership Simulator has to be energy and composure to begin again. They source of great strength? And do you have a outside the classroom, experiential, and include are resilient against all kinds of threat and can mixture of these attributes in your team? the “nature factor” (NQ), working alongside always move to a less volatile space to build other living fl ora and fauna. Why? Because we their next home. Scenario two – Sheep need to get immediate, sensitive feedback. Adaptability – The spider needs to be adaptable. They are able to thrive in all In nature – Sheep have very set (and well How do we create a conditions, from deserts, to jungles, to known) characteristics. When we think of Leadership Simulator in houses to shoe boxes. No environment is too how sheep behave, we naturally see them as extreme and they are experts at making the flighty animals. They spook easily and when nature? best of a non-ideal situation. one starts running the whole flocks runs with them. This is honed into their natural The simplest way is to look at what’s already Strategy – The placement of their web can selection. It is hard to move in a field of sheep around us. Different scenarios in nature are make the diff erence between eating and without disturbing them. Our very presence there and can be used to form leadership hunger. It can also make the diff erence puts them on edge, even if they don’t start insights, or living metaphors to make us between a few days of safety and needing running. better leaders. Start by stepping outside your to rebuild from scratch within a few hours. comfort zone into a diff erent environment and Building a web takes a considerable amount Simulation – Next time you’re in a sheep field, welcoming new perspectives. of time and energy for a spider, so they only try to enter slowly. Be silent, observe. Are want to do it once! you able to see them in their natural setting?

24 | [1985] Then, make your presence known. How quickly do they flee? What The Rob Vine Fund does your ‘energy’ bring to the situation? And what is the effect? Now consider your team in the workplace. It is natural for employees Registered Charity No 954 to behave diff erently when they know they are being watched, or [Isle of Man] when their manager enters the room. The chatter quietens and people focus more. To be a true leader, you need to be able to observe your team in their natural state. Exactly like with the sheep scenario (not that incorporating:- I’m calling your employees sheep!) try to enter the room unnoticed, be silent and observe. What is the working relationship? What is the feel/ The Hogg Motorsport Association atmosphere in the room? And, how does that atmosphere change when your ‘energy’ is noticed?

Scenario three – The Butterfl y In nature – Butterflies are the epitome of transformation. They are able to live and thrive in three difference natural states (caterpillar, pupa and butterfly). Their ability to undergo this metamorphosis takes time, patience, and the correct nurturing environment, but little else in the way of tools. Simulation – The same can be said for a well-designed team. As a By Rosie Tomkins, author leader we need to be patient and create a nurturing environment. The of ‘N-stinctive’ team will naturally take itself from ordinary (caterpillar) to outstanding (butterfly) if the correct conditions are present; often without the need for strict guidance through the learning journey. In this sense, it is better for a leader to focus on the workplace environment, making it RVF provides the medical / rescue Ideas for creating Leadership Simulator enjoyable and hospitable, than to micro-manage the specific tasks of equipment and training for doctors, each team member. The transformation will take care of itself. paramedics and others involved in motorsport events on the within your business Lessons Learned and the Next Step Isle of Man. While techniques can be learned from a book, acquiring the skillset to This includes all the orange use those techniques at work takes practice – or simulation. Nature ou trust a pilot when you step onto a is a powerful tool and one that we can all learn from if we take time to immediate care medical plane because you know they have Here are a few suggestions to help you observe its lessons. The most powerful way to conduct a leadership cases, scoop stretchers spent hundreds of hours in a fl ight Y simulation is to take your whole team on an experiential leadership and red head rests at 110 simulator experiencing an array of diffi cult create your own Leadership Simulator: day connecting with nature, guided by a professional. There are many marshalling locations situations. Most of all, you need to feel that they organisations now off ering this kind of work, and it is safe because it is have confi dence in their own ability to cope Simulation – Why does this all matter? And on the TT course. Scenario one – The Spider outdoors. under pressure, whatever happens. what does it have to do with leadership? Well, In nature – Spiders are truly amazing Also all the equipment used in the two Rescue depending on what lens you have on a team, For example, including horses in leadership training is a great way We can learn techniques and processes from creatures. Many consider them scary it can look very different. What could be seen to get instant feedback. Running workshops on my farm, with the Helicopters for the TT Races, Festival of Motorcycling books, videos and classroom teaching – and all household pests. However, when you take as inactivity in one glance might be seen as horses, allows leaders to adapt smoothly to changing realities (as the and Billown events as well as the three this is useful and necessary, but it’s not enough. a deeper look at the life of a spider there are patience in another. I see spiders as patient, horse reacts to their behaviour). By learning to adapt in the moment Like the pilot we also need ‘real’ experience of many attributes that could resonate strongly resilient, adaptable, detail oriented, creative your self-esteem can be boosted, especially in the face of uncertainty. Phil Hogg Rescue Ambulances a variety of situations in safe environment. within a successful business team. For and strategic are all very strong assets for Even leaders who usually navigate change well, can benefit from live example, spiders are patient, detail oriented, crewed by 20 unpaid volunteers In other words, we need a Leadership any successful team. Whilst a spider has all feedback and a much-needed confidence boost at this time difficult creative and they also have the following Simulator where we can hone our skills, make of these, it is unlikely that one person will time. See: https://vimeo.com/441676304 mistakes without catastrophic results, celebrate strengths: embody them all, so why not look deeply Horses are a great feedback mechanism as they are very sensitive, our innate qualities and those of our teams, Resilience – How many times have we at your team and assess their strengths but you can also get feedback on your abilities yourself with your and initiate new ways and ideas without purposely or inadvertently broken a spider’s (and weaknesses) and notice how they are own pet cat or dog (ensure you are always kind and respectful, not suppression. web? Many! Yet they are able to fi nd the distributed. Can a perceived weakness be a aggressive or hurtful). The reaction will not be quite as useful as they I believe this Leadership Simulator has to be energy and composure to begin again. They source of great strength? And do you have a already know you, but they still come without judgement and can be a outside the classroom, experiential, and include are resilient against all kinds of threat and can mixture of these attributes in your team? good way to get you thinking about different approaches. the “nature factor” (NQ), working alongside always move to a less volatile space to build Remember memories are stored in the muscles. They are literally other living fl ora and fauna. Why? Because we their next home. embodied. Imagine a leadership simulator experience with your need to get immediate, sensitive feedback. Scenario two – Sheep Adaptability – The spider needs to be team that combines the skills and techniques of the leading adaptable. They are able to thrive in all In nature – Sheep have very set (and well thought strategies with a deep understanding of your own personal How do we create a conditions, from deserts, to jungles, to known) characteristics. When we think of physiology. Where in a safe environment you can access the impact of houses to shoe boxes. No environment is too how sheep behave, we naturally see them as Leadership Simulator in stress and pressure on your decision-making capabilities and general DONATIONS can be sent PLEASE to:- extreme and they are experts at making the flighty animals. They spook easily and when wellbeing. The learning can be transformational. nature? best of a non-ideal situation. one starts running the whole flocks runs with them. This is honed into their natural THE ROB VINE FUND The simplest way is to look at what’s already Strategy – The placement of their web can selection. It is hard to move in a field of sheep ABOUT THE AUTHOR The Hoggery, Nobles Park, Douglas, IM2 4BD around us. Different scenarios in nature are make the diff erence between eating and without disturbing them. Our very presence Rosie Tomkins is founder of the Natural Capital Consultancy and author of there and can be used to form leadership hunger. It can also make the diff erence puts them on edge, even if they don’t start ‘N-stinctive’, an inspirational book that introduces an alternative to traditional Tel 01624 628999 insights, or living metaphors to make us between a few days of safety and needing running. leadership training by unlocking the power of the natural world to provide Email: [email protected] better leaders. Start by stepping outside your to rebuild from scratch within a few hours. strength and confi dence to people who are shouldering huge responsibility. comfort zone into a diff erent environment and Building a web takes a considerable amount Simulation – Next time you’re in a sheep field, Rosie’s clients include the GB Olympic hockey and England rugby teams, welcoming new perspectives. of time and energy for a spider, so they only try to enter slowly. Be silent, observe. Are the NHS and multi-national companies in the airline, engineering and You can also use the PayPal DONATE want to do it once! you able to see them in their natural setting? pharmaceutical industries. button on the website www.robvinefund.im The Fred Smith eff ect ■ By PETER SHARKEY

ny idea what’s going to happen to global stock markets over the next 12-18 Amonths? Me neither. However, before you commence a search for suitably soothing words of corporate wisdom or intelligent- sounding forecasting, you may wish to consider the following (true) stories. Back in 1962, an unassumingly named student, Fred Smith, was studying economics at Yale University. Fred had big ideas, one of which he outlined in an essay which discussed the commercial merits of creating a reliable, worldwide overnight package delivery service. Remember: this was almost 60 years ago. Fred submitted the paper to his economics professor, hoping for academic endorsement of his radical concept. Instead, the professor’s comments at the foot of the hand-written essay publishing executive advising JK Rowling that energy outlook in which it predicted that all came as an unexpected blow: “The concept is children were not interested in witches and major sources of energy, including oil and interesting and well-formed,” wrote the prof, “but wizards any longer. On and on these corporate coal, would continue to expand to meet global in order to earn better than a ‘C’, the idea must forecasts go, although it’s not unusual for them demand. Last month, however, BP’s latest be feasible.” to be wildly inaccurate. outlook took a completely diff erent view: oil Nine years later, Smith founded his package demand, it asserted, had peaked, while demand If, therefore, we assume that all companies delivery business, admittedly with a $4 million for liquid fuel would never recover from the would prefer, to use the government’s latest inheritance plus $80 million of loan and equity pandemic. In fairness, these predictions were phrase, ‘build back better’, we must ask whether funding, although things did not go swimmingly, accompanied by a raft of caveats, although one such an ambition is practicable in the short or at least in the early days. Fred’s company came prospective scenario suggests that demand medium term. Western economies have taken so close to bankruptcy that in desperation for oil will fall by more than half within 30 years; such a battering that adopting ‘build back better’ he literally took a gamble, fl ying to Las Vegas demand for coal, according to the same model, as a bona fi de growth strategy may become a where he played Blackjack with the fi rm’s will fall by 85%. commercial impossibility. remaining $5,000, turning it into $27,000 over a The experience of Fred Smith, Xerox, the single weekend. Is it better, whenever the rebuilding process Beatles and JK Rowling remind us of just how eventually begins, for companies to stick, initially Vegas success gave him much-needed wrong some predictions can be. at least, to what they know? breathing space and by 1976 the company BP appears intent on becoming a renewable made its fi rst profi t (of $3.6 million). Smith was en Talk of a radical, new way of life might be a tad energy business, but the process could take route to creating a hugely successful overnight premature. Sure, electric cars, permanent home several decades. In the relative short term, as package delivery business, eventually building working, the conversion of offi ce space to city the world’s economies fi re back up, demand an empire valued at almost $35 billion. The centre apartments, off shore wind farms and for oil could surge as manufacturing output and name of the business? FedEx. the wholesale adoption of solar power sound trade return to pre-pandemic levels. If so, the terrifi c, but they could represent a much greater Read any compilation of business setbacks and eff ect on BP’s share price, which has fallen by commercial risk than the tried and tested. it becomes immediately clear that one person’s more than 57% over the past 12 months, could negative prediction is another’s motivation. Which brings us to BP, the struggling oil giant. also benefi t and enjoy a much-needed Fred In 1959, for example, Xerox, a company founded Twelve months ago, BP published its annual Smith eff ect. in 1902, approached IBM to discuss the possibility of a joint venture arrangement which Ramsey Crookall off er investors access to a range of investment and share Xerox believed was capable of dominating the dealing opportunities. For more details, contact Ramsey Crookall on embryonic photocopying industry. 01624 623884 or visit www.ramseycrookall.com IBM were dismissive and wrote to Xerox after their meeting saying that: “The world potential market for copying machines is 5,000, at most.” The same year, Xerox launched its fi rst plain paper photocopier and within fi ve years was generating revenues of $500 million. Today, Xerox is worth $4.3 billion and enjoys revenues of $10.6 billion. There are many more, of course: Decca famously rejecting the Beatles, telling them that For details of Ramsey Crookall’s investment management services, contact their Douglas guitar music was on the way out; an anonymous offi ce on 01624 623884 or visit their website: www.ramseycrookall.com

26 | THE NEED TO ‘BASELINE’ CYBER-SECURITY AND CLOUD SERVICES

has been a tough year, and the Long established fears of control loss and the sharing 2020 impacts of COVID-19 are still of ‘compute’ hardware with other organisations running their course. 80% of businesses have have gone away. Foundation platforms and seen a rise in cybercrime activity and attacks on business systems can now run on dedicated Financial Services have been growing at 238%. and isolated equipment in highly secure, island- Credential theft, human error and social attacks based datacentres, with IT departments remotely are responsible for 67% of all breaches, and almost accessing and securely managing their own half of us will avoid businesses that are victims of infrastructure. malicious cyberattacks. There’s a commercial logic to managing core IT in this way. The The stats are alarming and organisations now take cybersecurity physical hardware and networking on which services run is the very seriously indeed. As digital and cloud services become ever more very latest and best available. No Capex is required, and businesses pay ingrained in our daily lives, we’ve examined the underlying technology only for the services they consume. Legal and regulatory requirements are challenges and issues facing businesses today. another factor, with top-tier cloud infrastructures exceeding requirements, It’s an increasingly hostile and evolving cyberthreat landscape, and and enabling organisations to prove operational compliance. enterprise IT environments are becoming ever more complex. The global The very latest global cyber security protection is integrated with those cloud lack of cybersecurity talent and the need to protect systems and data, now services, using Gartner recognised, leading industry partners. Customers no operating beyond traditional perimeters, is essential. longer need concern themselves about the threats from cyber space, and To date, many organisations have been reluctant to move away from on- the lack of local expertise to protect against this. premise, in-house technology systems to run their computing, data storage Cloud based disaster recovery services continuously capture and track data and cyber security protection. This is changing as market forces and changes, and should an incident occur, automated recovery and back-up advanced threats from cyberspace outstrip the commercial viability and takes over, ensuring no loss of service, whilst a rewind and restore of core security protection of in-house datacentre operations. systems, back to any point in time before the failure, takes place. Cybercriminals continue to find new ways to breach defences. 75% of attacks now start through an email, and once an account has been compromised, hackers tend not to launch an immediate attack. They bide Leading cloud services come with their time, monitoring emails and company activity to maximise the impact 24/7 back-up and support. of the breach. Channel Island businesses have seen such attacks, with simulated and malicious messages, ostensibly from colleagues, being Leading cloud services come with 24/7 back-up and support, negating the circulated internally with dangerous consequences. need for ‘in-house’ round the clock management and monitoring of services. Says Malcolm Mason, Sure’s Professional Services Consultant for Cloud and IT leaders can sleep soundly in their beds knowing they’ve done all they can Data; “Protecting valuable and sensitive data from a security breach is an to protect their systems, intellectual property and operational performance. arms race between cybercriminals and technology solutions providers. It’s Scalability is another head ache that has been removed. Such datacentres mission critical to protect sensitive data and eliminate downtime in the event have ‘bucket-loads’ of resource and capacity, enabling businesses to scale of an incident. The consequences of a malicious cyber-attack can threaten up quickly when launching new services and managing peaks in demand. the very survival of a business.” Maintaining business stability and credibility is essential for business, and The evolution of cloud services over recent years has led to increasing companies have been nervous of moving to cloud services too early. adoption levels by the business community. The difficulties running and It seems that Enterprise and Private Cloud evolution has reached the point maintaining legacy systems, along with a demand for simpler and more of acceptance, just as a perfect storm of malicious cyberattacks, customer agile customer services, now makes the ‘do it yourself in-house’ model both demand for always on-services, and a lack of cyber-security human uneconomic and ill-advised. resources hits us. Globally, there’s a technology skills shortage in cyber security, and because Concludes Malcolm Mason; “Cloud’s coming of age is occurring at the of this, highly secure enterprise and private cloud services that meet very very time when many legacy IT systems are about to utter their last breath. stringent operational requirements are increasing in popularity. Mission critical, highly secure services are ready and waiting to pick up But cloud services in isolation lack the advanced protection needed to meet businesses workloads.” today’s security challenges, and as cybercrime and security solutions evolve, organisations must be able to identify emerging gaps in their security. This must include regulatory requirements, pro-active identification and eradication of on-going threats, and the continual improvement of defence mechanisms through a regular ‘baselining’ of protection levels across the www.sure.com entire organisation. Looking at the people who keep the wheels of commerce turning on the Island; features, profi les, achievements and stories with a human dimension.

Standard Bank Fund Manager heads fi eld in latest Citywire fund manager ratings Justin Maloney, a global equity fund IT’S TIME TO CELEBRATE manager at Melville Douglas, has been named by Citywire as one of the top global EXTRAORDINARY PEOPLE equity fund managers in South Africa. Melville Douglas is Standard Bank’s global boutique investment management IN THE ISLE OF MAN company, while Citywire is a well-respected An exciting new campaign has been launched to celebrate the large number London-based fi nancial publishing and and variety of those in our community who have gone above and beyond information group that specialises in throughout the Covid-19 pandemic. tracking the performance of fund managers. xtraordinary Islanders is inviting people Helen Summerscales, Managing Director of Isle Citywire ranks fund managers on a risk- across the Isle of Man to join forces of Man Advertising and PR, the communications adjusted basis, where the performance Ein celebration of local individuals and agency behind the initiative, thinks Extraordinary of funds is compared to the risk taken to groups who deserve to be recognised for their Islanders is a unique opportunity to celebrate the achieve the returns. outstanding achievements and contributions positives that have come out of 2020. Justin has been a manager of the Melville to society. It is an opportunity to applaud those Helen explained: ‘Extraordinary Islanders is an Douglas Global Equity Fund since 2014. who have stepped up and continue to step up enormous celebration of all things amazing in in 2020 and shine a light on the marvellous, He has over two decades of investment our small community, and a chance for Manx experience as a global equity fund manager tenacious, compassionate, selfl ess and all-round people to look back and refl ect on how well in London and Jersey. amazing ‘Extraordinary Islanders’. we have supported each other and adjusted Justin said: ‘I am humbled by the ranking, Split into seven sponsored categories, which our lives during the pandemic. No one could especially as it could not have been are signifi ed by the colours of the rainbow, have predicted how drastically things would achieved without the contributions from the local residents will be able to nominate anyone change in 2020, but the magnifi cent Manx spirit rest of the investment team. It is pleasing they feel has gone out of their way to serve, has been and still is in overdrive. We think this Citywire recognises that our fund not only volunteer or simply step up with amazing acts of is something that needs to be recognised and delivered top quartile performance over kindness for others . It’s easy to nominate a friend, celebrated. the past one, three and fi ve years but it colleague, neighbour or a group of people who ‘Each award is kindly being championed by an did so without taking signifi cant risk. This deserve recognition for all their eff orts. An online Island business, and we are thrilled to have their is a trademark of the Melville Douglas nomination can be completed via the website - support. Details of each category, and how you investment philosophy.’ www.extraordinaryislanders.im - or a paper form can submit your nomination are featured on our can be collected from shops, libraries, schools and Chris Stead, Head of International Portfolio website, www.extraordinaryislanders.im. We’re other public buildings around the Island. There Management, added: ‘I am delighted that keen to hear from anybody who has a touching really is no excuse not to get involved! Justin’s contribution to the Melville Douglas or positive story to share, no matter how big or equity process and our award-winning All nominations will be judged by a category small. So please get thinking about who you might Global Equity fund has been recognised by sponsor representative, an independent nominate and let’s join together to celebrate our the Citywire fund manager ratings. Through professional and a member of the Extraordinary Extraordinary Islanders!’ experience, discipline of process and Islanders’ team. The shortlisted entries will be shared knowledge, Justin continues to add shared online and via the local media, and the To keep up-to-date with the initiative, follow substantial value to our suite of international Island’s community will be invited to submit their Extraordinary Islanders in the local media and on investment solutions and underlying clients.’ vote, which will ultimately determine the winners the campaign’s social media channels. and runners-up in each category. Nominations close on 16 November.

28 | TYNWALD INTERNSHIP PROGRAMME ‘UNIQUE OPPORTUNITY’ Since 2014 Tynwald has off ered 12-month parliamentary paid internship programmes. Arranged by the Clerk of Tynwald’s Offi ce they provide an opportunity to gain training and experience in a wide range of parliamentary functions, procedures and services.

he post is advertised each May for an by the level responsibility I was given so early August/September start date through the on in my internship. The knowledge about T Tynwald website, Isle of Man Government parliamentary business I gained as an intern JobTrain website and on social media. This year was so valuable and great preparation for when the post also attracted interest from Manchester I moved to the Cabinet Offi ce. Having that help Metropolitan University, which promoted the with my fi rst “foot in the door” of government was vacancy on its internal portal for internships and really useful, boosted my confi dence and has included an alert to applicants regarding the Isle proved brilliant for my career.’ of Man’s work permit requirements. Emma Gaines, 24, began her internship in For the 2020-21 parliamentary year 24 August 2018 after graduating from the University applications were received, with 21-year- of Newcastle with a degree in business and old Kieran Skehan emerging the successful sociology. After completing her internship applicant. in June 2019 Emma went on a four-week attachment to the Parliamentary Assembly of A former Castle High School student, Northern Territory, Australia, which saw her Kieran graduated from the University of undertake research, support the deputy clerks Nottingham with a fi rst-class Honours degree and assist in educational outreach activities. She in geography, He said: ‘Being selected as a has now joined the Cabinet Offi ce as a private Tynwald intern is an opportunity for me to apply secretary to the Chief Minister. my university studies and become more deeply involved in a parliament than might have been Looking back over her time spent at Tynwald possible elsewhere, such as Westminster, for she said: ‘The internship was valuable in so example. Here I’m much closer to the subject many diff erent ways. I not only learned about so will be able to learn about every area of the workings of parliament but I also gained parliamentary business. experience of working as part of a team and interacting with members and offi cers. ‘Before I came here, I knew some things about I also acquired skills not directly related to Tynwald, but now I’m seeing there are so many parliamentary work that I’ll be able to apply more elements involved. elsewhere. The experience gave me added ‘Already in the short time I’ve been here, I’ve confi dence, too, so although taking up a job in To anyone served as an assistant clerk to the Economic the Cabinet Offi ce for the fi rst time is daunting, I Policy Review Committee during an oral feel better prepared. considering evidence hearing, which was not only really ‘An attachment to the Clerk of Tynwald’s Offi ce interesting to observe but also something I never gives you a level of responsibility and opens up applying in future thought I’d have the opportunity to be involved in career opportunities not every young person so early on in my internship. years, I’d say an on an internship scheme will be fortunate to internship with ‘Everyone has been very willing to off er experience. I would fi rmly recommend the assistance and I’ve been given meaningful work programme.’ Tynwald is a good right from the start and entrusted with a level The President of Tynwald, MLC, of responsibility I never imagined. To anyone said: ‘Tynwald has long been committed to thing to do. It considering applying in future years, I’d say an sharing knowledge and experience, not only in internship with Tynwald is a good thing to do. It really is a unique its work to strengthen parliamentary democracy really is a unique opportunity.’ opportunity. but also to support young people’s early career Two former interns, Charlie Shimmins and Emma pathways. Kieran Skehan Gaines, have been refl ecting on their time spent ‘Tynwald may have a history spanning more at Tynwald. than 1000 years but it is always looking to the Charlie Shimmins, 25, spent fi ve months from future. Our internship programme seeks to August to December 2016 with the team before recognise and nurture young talent by providing joining the Cabinet Offi ce where he rose to the opportunities for interns to engage in meaningful position of private secretary to the Chief Minister. work, advance their personal development He has recently relocated to London to join and acquire skills they will be able to apply in the Civil Service Fast Stream leadership whatever profession they choose to pursue. development programme, where his fi rst post will ‘We have been impressed by the consistently be with the Department for International Trade. high calibre of interns and wish Kieran, Charlie, Refl ecting on his time at Tynwald he said: ‘Those Emma and all the other young people we have fi ve months were a great preparation for the been pleased to welcome onto the programme years I spent in government. I, too, was surprised every success for the future.’ | 29 PAUL SPELLER takes a left-fi eld look at the issues of the moment

SO, WHO’S LOOKING FORWARD TO 2021? IT CAN ONLY BE BETTER, RIGHT? I’ve decided not to get my hopes up too much even if, by the time you are reading these words, it is possible that something may have happened to cheer me up.

s of mid-October, polls suggest that Enabling his family to enter positions of power Apparently doing a better job than most there may be one fewer of the nation- despite a lack of aptitude, qualifi cation or prime ministers and presidents, in dealing A leading charlatans who have been even basic levels of probity. Enabling racists with Covid-19, wasn’t enough for these clogging up our news programmes and making to feel unabashed about their views. Enabling people, to forgive her for introducing an us thoroughly miserable. extremist leaders to dine at the top table in automatic weapons ban following a terrorist world politics. attack. Fortunately, not too many of these But don’t count on it. Just when you’re thinking people actually live in New Zealand. things over and looking forward to the USA And, most of all, enabling Donald Trump to do being ruled by a near-octogenarian whose what the hell he likes. So, as we stand out in the November rain and main attribute appears to be he is not an look back on what has been, so far, a pretty On this side of the Atlantic, his fellow fraud orange maniac, Donald Trump could still fi nd a dreadful year, dare we look forward to the Boris Johnson will most likely spend most of way. Whether that be by legitimate means or next one with optimism? the month trying to apportion blame for many not, is another matter. failings to anyone other than himself or his Yes, we do. Because if you look beyond gilet-wearing puppet master. the close-to-home cluster bomb, what you can see is that in some parts of the world, But that’s not the worst thing about the current a greater sense of decency overrides self- UK Government. Every politician tries to avoid interest. And, nearer, you can see it in the accountability at some stage, albeit the Tory individual acts of kindness that we have all party is proving itself to be spectacularly witnessed during these tough times. committed to doing so at the moment. Even after the darkest of nights, the sun does No, the worst thing is the motley collection of rise again. brass necks that now sit in the cabinet room in Downing Street. They clearly do not give a We should try to look ahead with some fl ying proverbial what people might think. optimism. It could be the hope seeing loved ones, it could be that the rumours of Boris We saw the evidence of this with Cummings, Johnson’s plan to cut and run in 2021 turn we saw it with the way they turned a out to be true, it could be that Stockport worldwide emergency into an opportunity County will keep their early season form to create a production line of untendered throughout the winter and race on to contracts that they could award to their promotion back to the English Football He has proven himself to chums, we saw it with the petulant behaviour League. be the greatest enabler in negotiations over Brexit, we saw it in their refusal to be interviewed by journalists who But we should all attempt to fi nd something. dared to ask tricky questions and we saw it of all. Even in the depths of the early lockdown with ministers scratching each other’s backs despair in spring this year, the birds still sang. I’m fairly confi dent that before November 3 on planning decisions. And they were either chirping more loudly there will have been some big news about a And this has been accompanied by the than usual or we just had the time and ability vaccine that will save America, that strangely whataboutery that has ensued by those who to listen properly, without the usual noise or doesn’t materialise for months, and at least one are desperate not to have to accept that they distraction. ballot box from a deprived area will have gone fell for what it is hard to describe as anything missing. So let us look forward to 2021, the arrival of other than a con job. spring and of the birds singing to us. And And there will still be enablers and blinker One of the greatest recent examples of let us make sure we take the time to listen wearers who will be happy to believe whataboutery I saw was from some gun again. everything he says. rights proponents who expressed dismay Their tunes will provide a more pleasant Nor should we be surprised at the number of that Jacinda Ardern, widely acknowledged as sound than the political chicanery that no enablers the likes of Trump have because he having been one of the world’s best leaders doubt we will see continue. has proven himself to be the greatest enabler during their pandemic, had been re-elected by of all. the New Zealand public. Even the sea gulls.

30 | SCFMC Director wins prestigious 2020 Asian Women of Achievement Award The Directors of the Small Countries Financial Management Centre, an Isle of Man Registered Charity, say they are pleased and proud that fellow director Serena Kern-Libera has won the prestigious Business category of the 2020 Asian Women of Achievement Awards.

SCFMC Chairman Steve Pickford told B365: “We are Serena is passionate about education and diversity of very pleased that Serena has received this impressive thought. She is a School Governor at the Elizabeth Garrett and well-deserved recognition. Serena, who joined the Anderson School in Islington. Board in February of this year has already made a valuable Serena is also co-founder of Discover2Dream, an initiative contribution to the work of the SCFMC and we feel very aimed at connecting students with young BAME female role fortunate to have the benefi t of her experience and models in a variety of sectors and industries. enthusiasm.” When not at work, you will fi nd Serena (stage name Segiri) in Serena added: “I was so pleased just to have been the recording studio. She has built a successful career in the nominated and thrilled and honoured when I was shortlisted music industry, with her music a regular feature on the BBC along with so many high achieving and inspiring women in Radio and Music Week Charts. my category! So, it came as a wonderful surprise when it was announced that I had won the Business category.” The Asian Women of Achievement Awards was founded by Pinky Lilani CBE DL in 1999, to celebrate multicultural Britain Serena continued: “I am passionate about a wide range of and the contribution of diverse cultures and talents to UK interests and am particularly delighted to have the opportunity society. It puts on a platform, the phenomenal Asian women make a positive contribution to the important capacity building across the UK and across industries, who are making a work of the SCFMC.” valuable and important contribution to British life. The awards Serena grew up in Tamil Nadu, India. She studied law at the play a key role in redefi ning the contribution of Asian women; London School of Economics, following which she worked as and informing a new, positive, pro- diversity debate. a Corporate M&A lawyer for several years at the magic circle The SCFMC is a charity registered in the Isle of Man and a fi rm Slaughter and May. company limited by guarantee. It was established by the Isle She was previously Lead Trade Policy Adviser in the Bank of of Man Treasury in June 2009. It receives the majority of its England’s International Directorate and is now Deputy Head funding from the Isle of Man Government’s International Aid of Global Trade Strategy at the Bank of England. budget.

| 31 A VOYAGE OF DISCOVERY There are teams of people in different types and size of organisations diligently working on major digital transformation projects which involve implementing new software solutions and systems. Despite the very best intentions and the blood, sweat and tears of all involved, not to mention the huge financial investment, many of these projects are, unfortunately, doomed to fail. The projects are likely to massively overrun, budgets will be blown and ultimately, they will not meet the needs of the users or deliver the intended business outcomes. Relationships between the Board and Project Sponsors will become fraught and technology suppliers who, should be partners, will soon become the foe. In short, what originally started out as an exciting initiative to transform and innovate will turn into a stressful and costly nightmare for everyone involved.

aybe not the opening you were expecting from a Achieving buy-in and building trust are critical success factors technology company whose line of business is digital for any project. Many technology projects fail, not because Mtransformation?! The reasons why IT projects fail is a the technology is at fault, but because organisations don’t well-documented area - poor requirements definition, lack fully understand and deal with change management or the of communication and transparency, resistance to change, operational business challenges which can arise. scope creep, users don’t like the system, poor budgeting. I Discovery helps to reduce risk. It’s a great way to deal with the could go on……. uncertainty which is present at the start of any project. It helps The good news is that it doesn’t always have to be this way – for to avoid the ambiguities and misunderstandings that can lead to every IT project that ends in tears there lots of unsung success scope creep further down the line. stories. We believe that the best way to ensure the success of Most importantly, a Discovery phase helps put the users first any digital project, and to get the best return on investment in buy truly understanding their needs and requirements. It n BY JOANNE technology, is to help the project get off to the best possible ensures that the users are front and centre of any development. PONTEE, start with a Discovery phase. Discovery is often one of the most By actively involving users early in the process, it also helps to Marketing overlooked and underrated phases of a digital project – yet is highlight the value that the digital project will deliver to them Director, PDMS probably the most important. and help to achieve buy in. What is a Discovery phase and how does it It also provides a great opportunity to go for a “test drive” with a prospective technology partner. The Discovery phase help? helps to develop positive relationships and rapport between The purpose of Discovery is to have a short but intense period of project team members – establishing two-way trust. It gives research, investigation, analysis, and planning to help clarify what organisations a chance to see if they are a good fit for each the project goals are. Depending on the scope and complexity before making commitments to major development projects. of a project a Discovery phase can last from anywhere between one week to two months. It should include all key stakeholders Saving money and adding value involved in a project from the sponsors to the various end As a technology company with expertise in software users. They collaborate with a team of business analysts, UX development, we are frequently invited to tender for various designers, solution architects and infrastructure specialists – projects. This often entails being handed a very detailed the exact make up of the team will differ from project to project. specification document, usually including a spreadsheet with a Through a series of workshops and other primary and secondary list of hundreds of very specific requirements. Our hearts sink. research methods, the Discovery team will explore the problem You can hear the collective sighs as our analysts and software by understanding user needs, business needs, policies, and developers plough their way through the Excel columns. We constraints. The facilitators of the Discovery use tried and tested know that we can absolutely deliver a system which meets tools and techniques to help the team develop a common vision all the very specific requirements listed. But, in this format, and align with the organisation’s strategy. our team can’t do what they do best. They can’t talk to the The result is a series of considered recommendations, based stakeholders to understand the problems they are really trying on verified facts rather than assumptions, which form the to solve, question preconceived ideas about processes and blueprint for the digital project. By the end of the Discovery technology platforms, make sure that that the user’s needs are there should be a clear, documented and, most importantly, really understood and are top of the priority list. And the icing shared understanding of the project’s purpose, goals, and on the cake - bring their collective experience and insights requirements. from delivering hundreds of successful digital projects to the table. How does a Discovery phase help ensure the Remember the headlines about all those wasted millions on success of a project? failed IT projects? A paid for Discovery Phase shouldn’t be A Discovery phase helps to make sure that we are accurately viewed as an additional cost but an investment in the success framing the problem the business is seeking to solve. We of a project. all like to solve problems but we often jump straight to the We want to go on a voyage of discovery with our clients and “how” without properly considering the “why”. At the end put what we’ve learnt about successful project delivery over the of the Discovery process the organisation will have a clear past 27 years to good use. We want to help people avoid the problem definition and stakeholders have a common vision common pitfalls that they often fall into when embarking on new and consensus about what success looks like and how it will technology projects. We want to collaborate with our clients to be measured. A Discovery phase makes sure that the project deliver digital solutions which customers or employees love to sponsors are not only headed in the right direction but that all use and which deliver genuine business benefit. If we can also the various stakeholders are accompanying them on that same rid the world of long requirements spreadsheets and reduce path too. the number of failed IT projects, that would be a bonus too!

32 | A VOYAGE OF DISCOVERY There are teams of people in different types and size of organisations diligently working on major digital transformation projects which involve implementing new software solutions and systems. Despite the very best intentions and the blood, sweat and tears of all involved, not to mention the huge financial investment, many of these projects are, unfortunately, doomed to fail. The projects are likely to massively overrun, budgets will be blown and ultimately, they will not meet the needs of the users or deliver the intended business outcomes. Relationships between the Board and Project Sponsors will become fraught and technology suppliers who, should be partners, will soon become the foe. In short, what originally started out as an exciting initiative to transform and innovate will turn into a stressful and costly nightmare for everyone involved. aybe not the opening you were expecting from a Achieving buy-in and building trust are critical success factors technology company whose line of business is digital for any project. Many technology projects fail, not because Mtransformation?! The reasons why IT projects fail is a the technology is at fault, but because organisations don’t well-documented area - poor requirements definition, lack fully understand and deal with change management or the of communication and transparency, resistance to change, operational business challenges which can arise. scope creep, users don’t like the system, poor budgeting. I Discovery helps to reduce risk. It’s a great way to deal with the could go on……. uncertainty which is present at the start of any project. It helps The good news is that it doesn’t always have to be this way – for to avoid the ambiguities and misunderstandings that can lead to every IT project that ends in tears there lots of unsung success scope creep further down the line. stories. We believe that the best way to ensure the success of Most importantly, a Discovery phase helps put the users first any digital project, and to get the best return on investment in buy truly understanding their needs and requirements. It n BY JOANNE technology, is to help the project get off to the best possible ensures that the users are front and centre of any development. PONTEE, start with a Discovery phase. Discovery is often one of the most By actively involving users early in the process, it also helps to Marketing overlooked and underrated phases of a digital project – yet is highlight the value that the digital project will deliver to them Director, PDMS probably the most important. and help to achieve buy in. What is a Discovery phase and how does it It also provides a great opportunity to go for a “test drive” with a prospective technology partner. The Discovery phase help? helps to develop positive relationships and rapport between The purpose of Discovery is to have a short but intense period of project team members – establishing two-way trust. It gives research, investigation, analysis, and planning to help clarify what organisations a chance to see if they are a good fit for each the project goals are. Depending on the scope and complexity before making commitments to major development projects. of a project a Discovery phase can last from anywhere between one week to two months. It should include all key stakeholders Saving money and adding value involved in a project from the sponsors to the various end As a technology company with expertise in software users. They collaborate with a team of business analysts, UX development, we are frequently invited to tender for various designers, solution architects and infrastructure specialists – projects. This often entails being handed a very detailed the exact make up of the team will differ from project to project. specification document, usually including a spreadsheet with a Through a series of workshops and other primary and secondary list of hundreds of very specific requirements. Our hearts sink. research methods, the Discovery team will explore the problem You can hear the collective sighs as our analysts and software by understanding user needs, business needs, policies, and developers plough their way through the Excel columns. We constraints. The facilitators of the Discovery use tried and tested know that we can absolutely deliver a system which meets tools and techniques to help the team develop a common vision all the very specific requirements listed. But, in this format, and align with the organisation’s strategy. our team can’t do what they do best. They can’t talk to the The result is a series of considered recommendations, based stakeholders to understand the problems they are really trying on verified facts rather than assumptions, which form the to solve, question preconceived ideas about processes and blueprint for the digital project. By the end of the Discovery technology platforms, make sure that that the user’s needs are there should be a clear, documented and, most importantly, really understood and are top of the priority list. And the icing shared understanding of the project’s purpose, goals, and on the cake - bring their collective experience and insights requirements. from delivering hundreds of successful digital projects to the table. How does a Discovery phase help ensure the Remember the headlines about all those wasted millions on success of a project? failed IT projects? A paid for Discovery Phase shouldn’t be A Discovery phase helps to make sure that we are accurately viewed as an additional cost but an investment in the success framing the problem the business is seeking to solve. We of a project. all like to solve problems but we often jump straight to the We want to go on a voyage of discovery with our clients and “how” without properly considering the “why”. At the end put what we’ve learnt about successful project delivery over the of the Discovery process the organisation will have a clear past 27 years to good use. We want to help people avoid the problem definition and stakeholders have a common vision common pitfalls that they often fall into when embarking on new and consensus about what success looks like and how it will technology projects. We want to collaborate with our clients to be measured. A Discovery phase makes sure that the project deliver digital solutions which customers or employees love to sponsors are not only headed in the right direction but that all use and which deliver genuine business benefit. If we can also the various stakeholders are accompanying them on that same rid the world of long requirements spreadsheets and reduce path too. the number of failed IT projects, that would be a bonus too! Self-raising funds! Bake-off raises cash for Macmillan charity Quilter International employees supported Macmillan Cancer Support’s 30th annual ‘World’s Biggest Coff ee Morning’ by holding a bake-off competition. Cupcakes, biscuits and sponges were among the sweet treats that were baked and then sold to colleagues – and there were a few savoury snacks too including a tasty red pepper and pesto quiche. Of course, good cake deserves great coff ee – so the company was very grateful that Conrod’s supported the event with their Coff eeMann mobile barista service, as they have done for several years. In true ‘Great British Bake-off ’ style, Quilter International CEO Peter Kenny, Chief Financial Offi cer Joly Hemuss, and Client Services Director Neil Campbell donned their aprons and took on the role of competition judges. Taste, texture and presentation were all carefully assessed and marked by the panel. Stephanie Wan – who baked delicious cupcakes – was the winner with Reva Jayasagarun second, and Irene Gaydon third. The event raised £306 for Macmillan Cancer Support and will be matched by the company’s match funding scheme.

CLOCKWISE FROM TOP: Holding the delicious cupcakes she made is bake-off winner Stephanie Wan, with two of the competition judges, Joly Hemuss (left) who is Quilter International’s Chief Financial Offi cer, and Neil Campbell (right), the company’s Client Services Director. Anna Kelly from Conrod’s Coff eeMann mobile barista service, with (left) Peter Kenny, CEO, Quilter International, and (right) Neil Campbell, Client Services Director, Quilter International. The top three in the bake-off competition. Left to right are Reva Jayasagarun (second), Stephanie Wan (winner), and Irene Gaydon (third). This cake – created by Quilter International employee Reva Jayasagarun – was inspired by this year’s event being Macmillan Cancer Support’s 30th annual ‘World’s Biggest Coff ee Morning’.

34 | Self-raising funds! Bake-off raises cash for Macmillan charity Quilter International employees supported Macmillan Cancer Support’s 30th annual ‘World’s Biggest Coff ee Morning’ by holding a bake-off competition. Cupcakes, biscuits and sponges were among the sweet treats that were baked and then sold to colleagues – and there were a few savoury snacks too including a tasty red pepper and pesto quiche. Of course, good cake deserves great coff ee – so the company was very grateful that Conrod’s supported the event with their Coff eeMann mobile barista service, as they have done for several years. In true ‘Great British Bake-off ’ style, Quilter International CEO Peter Kenny, Chief Financial Offi cer Joly Hemuss, and Client Services Director Neil Campbell donned their aprons and took on the role of competition judges. Taste, texture and presentation were all carefully assessed and marked by the panel. Stephanie Wan – who baked delicious cupcakes – was the ACTION-PACKED SUMMER winner with Reva Jayasagarun second, and Irene Gaydon third. The event raised £306 for Macmillan Cancer Support and will be matched FOR ISLAND YOUNGSTERS by the company’s match funding scheme. From visiting the Calf of Man and climbing Slieau Whallian to rock pooling on Peel Promenade, members of three local youth clubs were kept busy this summer.

anx Lottery Trust helped fund a holiday thank you to Manx Lottery Trust for supporting positive social activities is one of the most project scheme for St John’s, Pulrose us in this way.’ productive ways you can support them during and Peel Youth Club with three the school holidays and this was a project we M Sarah Kelly, Chairman of Manx Lottery separate grants as part of its Smaller Grant were pleased to support.’ Trust, added: ‘The Island is blessed Programme, benefi ting more than 800 young with fully trained youth workers,dedicated Manx Lottery Trust’s Smaller Grant Programme people aged between seven-11. With activities to providing memorable and enjoyable provides community funding between £300 and ranging from kayaking, river fi shing, sports experiences for young people in safe £2,500. Information and application forms can be and beach cook-outs to assault courses, metal surroundings. Engaging young people in found at www.mlt.org.im/grant-programmes. detecting and arts and crafts – it was a non-stop summer of fun. Rain doesn’t stop play - extremely Val Goldie, on behalf of the Isle of Man wet youth workers Kherree Goldie Government’s Youth Service, told B365: ‘The and Barton Beaumont. summer of 2020 was one to remember for the young people, our team of volunteers and CLOCKWISE FROM TOP: youth workers. It was particularly pleasing to see the children experience such a wide array Holding the delicious cupcakes she made is bake-off winner Stephanie Wan, with two of the competition of fun and educational experiences across judges, Joly Hemuss (left) who is Quilter International’s the Isle of Man.Not only do our youth clubs Chief Financial Offi cer, and Neil Campbell (right), the provide a safe place for the young people, company’s Client Services Director. but also helps older members become youth leaders and steers them on the right pathway, Anna Kelly from Conrod’s Coff eeMann mobile barista service, with (left) Peter Kenny, CEO, Quilter International, providing opportunities for growth and personal and (right) Neil Campbell, Client Services Director, Quilter development. International. ‘The generosity from Manx Lottery Trust means The top three in the bake-off competition. Left to right are the youngsters have been able to enjoy a Reva Jayasagarun (second), Stephanie Wan (winner), and wide range of experiences they perhaps Irene Gaydon (third). wouldn’t otherwise be able to. It also meant This cake – created by Quilter International employee we could provide breakfast and lunch and, on Reva Jayasagarun – was inspired by this year’s event sunny days, we even arranged a number of being Macmillan Cancer Support’s 30th annual ‘World’s BBQs! The youth clubs are an important part of Biggest Coff ee Morning’. our community and we’d like to say a sincere

| 35

Jo Dugdale, Manx businesswoman and founder of Chartwell Financial Planners, knows a thing or two about money. With more than 25 years’ experience in the fi nancial services industry, Jo has gained a unique insight in how to responsibly manage your fi nances and reap the rewards both now and in the future. Looking back, Jo wishes she had this insight when she was just starting out in her career, but now is in a position where she can pass on that experience and wisdom to others. We asked Jo to share any advice that she wished she could tell herself when she was 21, in preparation for a secure fi nancial future. Let’s see what Jo’s top 10 tips would be… 10 things I’d tell my 21-year-old self about money

Keep your core expenses low You are the oldest you’ve ever been and the Develop the habit of disciplined saving youngest you’ll ever be. Never forget that and Being a fi nancial adviser would lead you to Understanding the options that open up if you you’ll be unstoppable! believe that I am obsessed with money. But the have a few quid in the bank can be truly life-

truth is, I don’t believe money buys happiness. Take a Risk changing. That job you hate? Not to worry, savings What I do understand is that it gives you both give you the freedom to hand in your resignation freedom and choices, and it is what you do with At 21, your confi dence is at its highest level, and scope out the next opportunity, safe in the those choices that makes you happy. perhaps even erring on overconfi dent! Don’t knowledge that your rent and bills will still be paid be put off because no one has ever done By keeping your core expenses as low as while you consider your next step. something before or you think you’re too young possible from the outset, you can reap the The biggest positive of having savings is knowing to take up a new opportunity, this is the time in rewards later on in life. that you are in control. I’d encourage everyone to your life where you can aff ord to take risks! If the set aside an amount for savings and pensions each risk doesn’t pay off , it’s not the end of the world, month, aiming for a minimum of 15%. Get into the Don’t spend simply because you can you still have time to progress in your career and habit of this early – as early as your very fi rst pay I know you think you need that BMW you have earn more money. packet. Think of it as ‘Paying yourself fi rst!’ your eye on….but after a couple of weeks, the novelty will have worn off and you will be left with one of two things: a huge monthly payment or debt, and both are going to become a burden and restrict your options as your circumstances change. By spending within your means, you can achieve fi nancial fl exibility. This will provide you with choices and strong prospects, so when that great opportunity comes along, you won’t need to think twice. Live by this rule, and you’ll be able to aff ord that dream car or house later down the line, without it becoming a big fi nancial strain.

Don’t let your age stop you from achieving your goals Never be insecure about your age (whatever that may be), and try not to use it as a benchmark for your achievements. Some of the world’s most successful people didn’t make it until they were over 40, and some in their teens, proving you are never too young or too old to make a diff erence in whatever fi eld you choose.

36 | If you are to take away only one nugget of advice that can help guide you towards your goal – Start your own business from me today, let it be this one! generally people like to be helpful, off ering There are plenty of opportunities out there, you their own experiences and guidance. just need to fi nd what works for you. Just bear in

Appreciate the power of compounding mind, the sooner you start creating wealth, the Most people earn money by working for a living Find a healthy life balance better! and getting paid a salary. Compound interest, Finding a healthy balance in life is so the interest you earn on top of interest, gives you important as you get older, get into good Speak to a Financial Planner money without having to work for it. No, really! habits now. Get enough sleep, be active, take I assure you that I’m not only saying this because time for yourself, eat well and don’t drink too So, for example, if you invest £100 per month for I am one, but getting good fi nancial advice from much! But do fi nd time to enjoy yourself – live 30 years at 5% return, it could be worth £84,145. the outset can quite frankly change the course of is for living after all. Compare this to investing £100 per month for your life. Speak to a fi nancial planner early and

30 years at 0% return… This works out at just they can set you on the right path, setting you up £36,000, I know which one I’d prefer! Build your asset bank for lifelong success. Albert Einstein allegedly called this deceptively Real wealth is generated by owning an asset simple formula the ‘greatest mathematical that generates an income. If you are musically Chartwell Financial Planners provides discovery of all time’. gifted in any way, how about writing a hit independent fi nancial advice to Isle of Christmas Song? Hours of airtime every year! Man private clients and business’, covering Don’t be afraid to ask Failing that, here are some other ideas: protection, investments, pensions and retirement planning. It’s too easy to come up against a hurdle and, Buy a property - if you decide to move away instead of jumping over it, allow it to stop you in or travel the world, you have the option to rent If you would like to speak to Jo and the team to your tracks. or sell fi nd out how they can help you manage your fi nances and secure your fi nancial future, give If you are faced with a challenge and need Use your income to invest and benefi t from them a call on 801409. advice, ask for help! Find an expert or mentor compound interest

KPMG welcomes Class of 2020 KPMG in the Isle of Man has welcomed six new starters on to the fi rm’s trainee programme. During their time at KPMG, all trainees will study for the ICAEW Chartered Accountants (ACA) qualifi cation on the island, while gaining valuable work experience. As a recognised and respected qualifi cation worldwide, the ACA training programme is a three-year contract during which time trainees follow the Institute of Chartered Accountants in England and Wales (ICAEW) exam path to become qualifi ed. “I am delighted to be welcoming the new recruits on to our audit training programme and I look forward to seeing them develop in their new roles”, said Russell Kelly, Managing Partner at the Isle of Man fi rm. “Our trainee programme off ers on the job training, while studying at the same time. Taking on six people shows our continued commitment to investing in our local team. In a time when the option to pursue careers off -island is temporarily paused due to the ongoing COVID-19 pandemic, our trainees could gain a real competitive advantage against their peers.” | 37 Manx National Heritage tribute to Chris Killip Manx National Heritage (MNH) wishes to express its sadness at recent news of the death of Chris Killip. Joining with many others we salute this remarkable, gifted photographer. Using his keen eye and skill with camera, composition and people he took many portraits and landscapes around the world over a long career. Thankfully, he was inspired by the Isle of Man’s rural way of life resulting in stunning imagery of Manx people in their surroundings between 1970 and 1973.

e captured images of marginal and marginalised communities and fees but instead, having seen a Henri Cartier-Bresson image in a Paris ways of life that nobody noticed or saw before they disappeared Match magazine (Rue Mouff etard, Paris, 1954), he decided to become a Hand that insight was fi rst seen in his Manx work in the early 1970s, photographer. To raise money for a move to London, Chris worked as a recording a world on the Isle of Man that was rapidly changing and Keigs beach photographer in Port Erin. disappearing. Much will be said in appreciation of the man. For now, we share this In 2013 MNH acquired 250 prints from this Isle of Man work which had striking image of Chris taken at the 2016 exhibition preview with one of his been personally selected by Chris and reprinted by his assistant. Then in subjects, Keith Collister, man and boy. We send our condolences to family 2016 Chris attended the opening of a major temporary exhibition at the and friends. Manx Museum displaying some of these prints. Gallery visitors contributed “History is what’s written, my pictures are what happened.” Chris Killip memories and many are still commenting with aff ection and awe about the Killip images available to view on imuseum.im at https://www.imuseum.im/ Collections Link: https://www.imuseum.im/search/archive/ search/archive/search?tab=archive&view=&term=PG%2F14444*. search?tab=archive&view=&term=PG%2F14444* Chris Killip was born in 1946 in the Highlander Inn to Alan and Molly (nee Quirk). Later his father ran other pubs resulting in Chris living in IMAGE: Chris Killip left, pictured with Keith Callister of Ballagill, Foxdale Peel until aged 15, then moving to Douglas. His fi rst job was in the (taken 2016). Background: Keith captured by Chris as a young boy Castle Mona Hotel. His father off ered to pay hotel management training (taken: 1970 – 1973).

HOUSING MATTERS CONTINUES TO BUILD ON SUCCESS OF PEER EDUCATION PROGRAMME The stark reality of homelessness was highlighted to more than 1,200 Island schoolchildren in the 2019/20 academic year. ousing Matters’ Peer Education Programme, advice, housing or other support. It continues Dandara Marketing Director Jo Orton added: supported by Dandara, was launched in to receive referrals from schools and colleges ‘Housing Matters’ Peer Education Programme H2017 with the aim to dispel myths about who have referred students in housing crisis for has proved itself as invaluable over the past homelessness and educate young people about support. three years, and continues to go from strength-to- the realities of living without secure and permanent Katie Farrall, Peer Education Co-Ordinator for strength. It is equipping young people with vital accommodation. Over the past year, the charity has Housing Matters, said: ‘Similar to previous years, knowledge and insight which they can use to make delivered nine informative and engaging sessions we have found that students of all ages are informed choices should they fi nd themselves in in primary and secondary schools across the Isle aware of homelessness as an issue. The young any diffi cult circumstances, and where to access of Man, despite Covid-19 cutting the programme people showed particular interest in Joanne’s support. short. experience as a homeless teenager and despite ‘As a company heavily invested in the local For the fi rst time since its inception, the sessions her story being a diffi cult one to tell, she answered community, we are pleased to continue our included a special presentation from guest speaker all questions openly and honestly. In the Q&A support of this important initiative and hope that ‘Joanne’, an ex-service user who was herself sessions, we are hearing more of “I know someone by increasing awareness and acceptance of the homeless as a teenager. She shared her own who...”, compared to previous years where most of problem, we can work together to tackle the issue poignant story and took questions from the young the focus was on what the students had seen on of homelessness in our Island.’ people, helping to bring real-life experiences to life. visits to the UK. This is positive and shows young Moving into the 2020/21 academic year, Housing Encouragingly, a review of statistics for 2019/2020 people are becoming more aware of hidden Matters has several sessions organised for the has shown a further reduction in young people homeless and the term sofa surfi ng, which is autumn term in schools across the Island. The contacting the charity, suggesting the work it is unfortunately very common in the Isle of Man.’ Peer Education Programme is being off ered to doing is paying dividends in the local community. The programme was launched in 2017 after award- any school or interested Island organisation which Since the Peer Education Programme was winning homebuilder Dandara provided a fi ve-year works with young people. To fi nd out more, please launched, Housing Matters has seen an overall funding package to help the charity deliver the contact Housing Matters on 675507 or info@ reduction of 32% in under 21s approaching it for project. housingmatters.im.

38 | Race the Course for Your Cause

Charity Challenge: A day of karting to raise more than £15,000 for local charities

A Charity Challenge karting event, which will take place in Jurby on 21st November, will raise more than £15,000 for Isle of Man causes.

rganised by MSL Motorsport The entry fee includes race entry for six drivers, Consultancy and sponsored by local IT which can be chosen by the charity or its corporate Ospecialists Mantis Technology, the event supporter, all equipment the drivers will need, lunch will have a prize fund worth almost £6,000 up for vouchers and access to the event marquee. grabs, alongside donations to each charity from © JURBY KARTING The organisers will supply event photographs free entry fees. of charge, display any charity banners supplied on Local businesses are being encouraged to enter the day and promote any fundraising websites the the Charity Challenge to raise funds for their charities have. preferred cause. Half of the entry fee will be How it will work: donated direct to the nominated charity, alongside • Teams must arrive at Jurby by 8.30am on prize money won by the team. 21st November The event is also an opportunity for each charity • 10 Qualifying sessions with prizes for 1st, to raise awareness of their work and carry out 2nd and 3rd in each heat and fastest driver additional fundraising in the build-up to race day. overall Tim White, Managing Director of event sponsor • 6 Heats with prizes for 1st, 2nd, 3rd and fastest Mantis Technology, said: ‘It has been a tough year lap in each heat and fastest driver overall for many businesses and charities, and several fundraising events our good causes rely upon have • 3-hour endurance race with mandatory been impacted by the COVID-19 pandemic. pitstops and prizes for 1st, 2nd, 3rd and fastest lap ‘This Charity Challenge is an opportunity to show support for our hard-working local charities and • Refreshments available on site help raise much-needed funds. It is also going to be For more information and to enter the Charity a day of great fun for everyone taking part.’ Challenge, please email [email protected].

| 39 plan.com sets the foundation for ambitious future Technology and platform provider plan.com, set out its 2021 business goals at its annual staff .live event recently, using the site of its brand new HQ as the centre stage.

amous for ‘going big’ with events and ideas, For by the Sunday Times, took its 90 strong Kitted out with branded hardhats, high-vis Fthe telecoms provider, which was recently team for a tour of the building led by CEO, Dan vests and tour-guide style headsets, Dan led ranked 5th in Best Small Companies to Work Craddock. the team around the seven-storey building site, complete with a live video and audio stream for those unable to attend in person. From basement to rooftop, the building puts plan.com employees front and centre, with futuristic and high-tech design, alongside natural materials and relaxed meeting spaces to complement its work hard, play hard culture. Speaking on site Dan told B365: “Our people and our values – trust, passion, excellence – are the focus of our business and we’ve gone to great lengths to refl ect that throughout the whole building to allow our culture to shine through.” He continued: “We’ve focused on creating a space to blend the excitement and energy of our sales and service teams, with the focus and attention of our technical experts, to really bring the whole team together. It’s all about

40 | TIP OF THE MONTH

By Phil Butler, Manager Harding Lewis Limited Chartered Accountants

collaboration and communication, utilising space and light to create an environment where our people and their ideas can thrive.” The tour ended at the top of the building, where Dan presented the business goals and vision for 2021 on a 6 metre presentation screen, set up specifi cally for the event. Nicola Patterson, Head of People Experience at HELP FOR plan.com, said: “We’re in an extremely fortunate position on the Island that we can bring our team HOME together for an event like this. Our people are the reason behind our success and it’s important WORKERS that we take the time to discuss the future and Amidst an array of support measures celebrate our achievements together, especially plan.com has gone from strength to strength introduced during lockdown, it seems after the diffi cult year we’ve all faced.” since partnering with network giant O2 in 2014, one useful initiative may have slipped She continued: “With a new building, new with sales increasing by 364% in the fi rst three through the net for some businesses. products, new services and even more new years and headcount reaching over 90 in the Isle In April 2020, the Isle of Man Govern- ideas! There’s a lot for our people to look forward of Man offi ce alone. This growth is set to continue, ment introduced a measure to see that to and there’s no doubt we’ll be looking for new and they are always looking for exceptional employees working from home due to the COVID-19 pandemic are eligible plan.com superstars to join us for the ride so people to join the team. Visit plan.com/careers or for reimbursement of household ex- watch this space!” email [email protected] for more. penses without triggering a tax liability. Under the special ‘Working from Home Arrangements’ an employer can reim- burse employees up to £8 per week or up to £35 per month without reporting it through the payroll. So, if as a result of working from home, employees have upgraded their wi-fi , increased their phone tariff or doubled their household coff ee bean budget, this could be a handy way of contributing towards that. If this could be of interest to you make sure to read Practice Note 213/20 for the full details which are available online at gov.im, or call our team on 679524.

■ Visit hardinglewis.com

| 41 Who, what, where – a comprehensive appointments section keeping you abreast of all the movements within the business community.

THE LATEST JOBS NEWS FROM THE ISLE OF MAN BUSINESS COMMUNITY

Key appointment to board of Manx Care Manx Care will operate as the prime contractor for the DHSC, receiving a mandate from the department to deliver a range of health and care The formation of Manx Care - the body tasked with services, either directly itself or by commissioning external providers. It is delivering health and care services across the Isle of a new model for health and care delivery in the Island, which aims to meet Man - has taken a signifi cant step forward with the the recommendations of the Michael review, unanimously endorsed by appointment of its fi rst Chief Executive Offi cer. Tynwald in 2019. Teresa Cope will take up the role as hands-on CEO The new Chair of Manx Care has taken up his role, preparing to lead from 1 December 2020, her appointment following the organisation through an historic reform, and has welcomed the that of Andrew Foster CBE as Chair of the Manx Care appointment of Manx Care’s inaugural CEO. Board last month. Andrew Foster said: ‘I would like to off er a very warm welcome to Teresa The creation of a new, stand-alone organisation focused on the delivery of and I look forward to working alongside her to deliver improvements sustainable services was a key recommendation of Sir Jonathan Michael’s in health services and social care to the Isle of Man. Teresa has a track landmark review of health and care services. record as a dynamic and inclusive leader, and her experience in leading Manx Care has been designed to operate at arms-length from the service-wide improvement programmes across a number of organisations Department of Health and Social Care, which will remain responsible for will be invaluable to us. Her style is collaborative, and alongside her setting policy and strategy. The new body will operate in shadow form responsibilities as CEO, Teresa is determined to remain grounded and from next January and is due to go live in April 2021, marking the start of a to listen to and learn from service users, their families, our workforce and new era in the provision of integrated, responsive and effi cient health and partner organisations.’ care services for the Island’s population. He added: ‘I know that she and her family are looking forward to Teresa Cope, who has a 30 year career in healthcare, was appointed relocating to the Island once the situation allows and to becoming part of following an extensive recruitment exercise which attracted a substantial the Island community.’ fi eld of applicants. Ms Cope has a clinical background, starting as a radiographer and going on to lecture in the discipline at undergraduate Rebecca joins the legal team at Long & Humphrey and postgraduate level. She subsequently moved into management and Rebecca Bannister joined the fi rm in September has held Director level positions at health trusts in the UK for the past as a Trainee Advocate, having qualifi ed as a eight years, spanning acute hospitals, mental health, community and Solicitor in England and Wales at a leading law primary care services. She will step down from her role as Chief Operating fi rm in York, England. Rebecca was born and Offi cer at Hull University Teaching Hospitals NHS Trust to join Manx Care. brought up on the Island, having notably been Minister for Health and Social Care David Ashford said: ‘In Teresa we have Head Girl at St Ninian’s High School and the found a professional with the skills to lead a ground-breaking organisation inaugural Appleby Academy winner in 2012, and and the determination to make it a success. has now relocated back after completing her ‘Our aspirations for improved health and care services are invested in studies and English training. Manx Care, so it needs a leader ready to take on a substantial challenge. Rebecca is a graduate of the University of York, where she achieved a fi rst- The CEO will be in day-to-day charge of Manx Care as the new era class honours Law degree with distinction and gained the top grade in her begins, and I know Teresa is looking forward to being in the thick of it, cohort in 2016. She subsequently graduated from the University of Law in leading from the front and engaging with our committed staff . We have Leeds gaining a distinction in her Legal Practice Course. high expectations, but I am confi dent Teresa’s fresh, energetic approach During Rebecca’s English training, she took a particular interest in private will bring the change and improvement we all want.’ client work, assisting with wills, lasting powers of attorney and administration Teresa Cope said: ‘I am delighted and hugely privileged to have been of estates, and working with the employment team in advising clients on a appointed as the Chief Executive Offi cer for Manx Care and look forward range of issues. Rebecca will seek to expand her experience in these areas whilst training to become a Manx Advocate at the fi rm. to moving to the Isle of Man in the New Year. I am looking forward to meeting staff colleagues, partner organisations and the wider community Rebecca said that she is excited to take on the new challenge of and continuing to take forward Sir Jonathan Michael’s recommendations qualifying as a Manx Advocate, adding that “I am delighted to be joining to deliver the highest quality, sustainable health and care services for the Long & Humphrey. I hope to make an immediate contribution to the legal population.’ team and progress forward with the fi rm in the future.”

42 |

Jon Whiting joins Grant Thornton Specialist Services as Digital Isle of Man appoints new Associate Director Non-Executive Chair Grant Thornton has continued its investment Digital Isle of Man, an executive agency for the in the Isle of Man, strengthening its Recovery Department for Enterprise, has announced the and Restructuring team with the hire of Jon appointment of its new Non-Executive Chair. Whiting, an experienced advisory services Dr.Phil Adcock will take up the role following professional. on from Lydia Barbara, who has been in the position since the board’s He has joined Grant Thornton as advisory inception in May 2018. associate director where his key areas of focus will include regulation, compliance, anti- Digital Isle of Man was created money laundering, liquidations and corporate to develop and implement recovery. With more than 30 years’ experience in the accounting profession, strategies to support managing and coordinating professional services for a variety of local and sustainable economic growth international clients, Jon has a wealth of experience drawn from previous and establish the Isle of Man roles as a fi nancial controller, fi nance director and company secretary. as a centre of international excellence for the digital A fellow of the Institute of Chartered Accountants in England and Wales, economy. Phil has been an active Jon also plays an active role in the local business community and has member of the board from its start. been a member of the Isle of Man Government’s AML/CFT Advisory Group for more than a decade. Daphne Caine MHK, political member with responsibility for Digital Isle of Man, told B365: ‘We are very pleased to welcome Phil as our new agency Managing Director, Dennis McGurgan, said: ‘I am delighted to welcome Chair. His experience and fi rst-hand knowledge of the industry speaks Jon to Grant Thornton Specialist Services. He brings a wealth of for itself and I am confi dent he will prove to be instrumental in providing experience and an outstanding skillset which will not only strengthen our strategic direction to the agency as we continue to position the Island as a team but will further develop our exceptional service. centre of excellence for digital industries. ‘His work in a variety of fi elds such as project management and banking, ‘It has been an absolute pleasure working alongside Lydia over the past along with the respect in which he is held in the public and private two and a half years. Her enthusiasm for innovation has been wonderful sectors, will only enhance the way we deliver quality and value to clients.’ to witness and I wish her the best of luck and continued success in the future.’ TISE appoints Cees Vermaas as new CEO Phil Adcock is the founder and Chief Technology Offi cer of Domicilium The International Stock Exchange (TISE) has announced that Cees Group, a leading datacentre and network provider headquartered in the Vermaas has been appointed as parent company CEO. Isle of Man. He is a graduate of Lancaster University, holding a Ph.D. in computer science. Phil is a Chartered Fellow of the British Computing Mr Vermaas joins as CEO of The International Stock Exchange Group Society and a member of the Internet Society and Association of Limited (TISEG) having previously held executive positions at several Computing Machinery. international exchanges, including CEO of CME Europe Ltd, CEO of Euronext Amsterdam and Head of European Cash Markets for NYSE Lydia Barbara commented: ‘Over the past two and a half years, I have Euronext. had the pleasure and privilege of serving as the fi rst non-executive Chair of Digital Isle of Man, working with some of the smartest people in Jon Moulton, Chair of TISEG, told B365: “I am delighted to welcome Cees digital positions in our Island. Phil has proved himself to be an invaluable to TISE. He has considerable expertise from within some of the major member of our board and I couldn’t be happier to see him take the helm international exchange groups and I look forward to seeing him build on as the new agency Chair.’ the growth we have achieved recently and drive the business onwards to greater things in the future.” Phil Adcock will chair his fi rst board meeting in January. Mr Vermaas has over 20 years’ experience working within international fi nancial market infrastructure and, prior to that, spent a decade working ManSat has appointed Katherine Gizinski as its group in IT and program management roles within leading Netherlands based Chief Executive Offi cer companies Philips and Delta Lloyd Group. Previously the group’s Chief Commercial He holds a degree in Business Administration and Industrial Engineering Offi cer, Katherine will continue to work closely from The Hague University of Applied Sciences in The Netherlands. For with Chris Stott, ManSat founder, in his new many years he was Ambassador of the War Trauma Foundation that role as Executive Chairman as she leads the aims to strengthen mental health and psychosocial company. support in low resource communities aff ected by humanitarian crises. Chris Stott told B365: “Katherine is a smart, driven leader backed by the superb team at Mr Vermaas said: “I am really pleased to be ManSat. Change is the only constant in our joining TISE. I have seen the development of industry and when you fi nd someone better the Exchange during the last few years and I am than yourself to lead the company then it’s a natural step to hand over the excited by the challenge of using my previous reins. Katherine has the full support of myself and the ManSat Board of experience to capitalise on the Directors.” opportunities to grow the business. I can’t wait to get started and Katherine added: “I’m excited to lead ManSat into its next phase of embark on that journey to growth, building on more than twenty years of excellence in serving work with, and create value for, our clients. I thank Chris and the Board for their invaluable support and our stakeholders, including trust. Our immediate focus will be on providing steadfast guidance staff , members, issuers and to our existing clients during this unusual time and continuing to off er shareholders.” diff erentiated services while implementing our forward-looking strategy.”

44 | Jon Whiting joins Grant Thornton Specialist Services as Digital Isle of Man appoints new Associate Director Non-Executive Chair Grant Thornton has continued its investment Digital Isle of Man, an executive agency for the in the Isle of Man, strengthening its Recovery Department for Enterprise, has announced the and Restructuring team with the hire of Jon appointment of its new Non-Executive Chair. Whiting, an experienced advisory services Dr.Phil Adcock will take up the role following professional. on from Lydia Barbara, who has been in the position since the board’s He has joined Grant Thornton as advisory inception in May 2018. HELPING YOU MAKE THE MOST OF WORK AND PLAY associate director where his key areas of focus will include regulation, compliance, anti- Digital Isle of Man was created money laundering, liquidations and corporate to develop and implement recovery. With more than 30 years’ experience in the accounting profession, strategies to support Lifestyle managing and coordinating professional services for a variety of local and sustainable economic growth international clients, Jon has a wealth of experience drawn from previous and establish the Isle of Man roles as a fi nancial controller, fi nance director and company secretary. as a centre of international excellence for the digital A fellow of the Institute of Chartered Accountants in England and Wales, economy. Phil has been an active Jon also plays an active role in the local business community and has member of the board from its start. been a member of the Isle of Man Government’s AML/CFT Advisory Group for more than a decade. Daphne Caine MHK, political member with responsibility for Digital Isle of Man, told B365: ‘We are very pleased to welcome Phil as our new agency Managing Director, Dennis McGurgan, said: ‘I am delighted to welcome Chair. His experience and fi rst-hand knowledge of the industry speaks Jon to Grant Thornton Specialist Services. He brings a wealth of for itself and I am confi dent he will prove to be instrumental in providing experience and an outstanding skillset which will not only strengthen our strategic direction to the agency as we continue to position the Island as a team but will further develop our exceptional service. centre of excellence for digital industries. ‘His work in a variety of fi elds such as project management and banking, ‘It has been an absolute pleasure working alongside Lydia over the past along with the respect in which he is held in the public and private two and a half years. Her enthusiasm for innovation has been wonderful sectors, will only enhance the way we deliver quality and value to clients.’ to witness and I wish her the best of luck and continued success in the future.’ TISE appoints Cees Vermaas as new CEO Phil Adcock is the founder and Chief Technology Offi cer of Domicilium The International Stock Exchange (TISE) has announced that Cees Group, a leading datacentre and network provider headquartered in the Vermaas has been appointed as parent company CEO. Isle of Man. He is a graduate of Lancaster University, holding a Ph.D. in computer science. Phil is a Chartered Fellow of the British Computing Mr Vermaas joins as CEO of The International Stock Exchange Group Society and a member of the Internet Society and Association of Limited (TISEG) having previously held executive positions at several Computing Machinery. international exchanges, including CEO of CME Europe Ltd, CEO of Euronext Amsterdam and Head of European Cash Markets for NYSE Lydia Barbara commented: ‘Over the past two and a half years, I have Euronext. had the pleasure and privilege of serving as the fi rst non-executive Chair of Digital Isle of Man, working with some of the smartest people in Jon Moulton, Chair of TISEG, told B365: “I am delighted to welcome Cees digital positions in our Island. Phil has proved himself to be an invaluable to TISE. He has considerable expertise from within some of the major member of our board and I couldn’t be happier to see him take the helm international exchange groups and I look forward to seeing him build on as the new agency Chair.’ the growth we have achieved recently and drive the business onwards to greater things in the future.” Phil Adcock will chair his fi rst board meeting in January. Mr Vermaas has over 20 years’ experience working within international fi nancial market infrastructure and, prior to that, spent a decade working ManSat has appointed Katherine Gizinski as its group in IT and program management roles within leading Netherlands based Chief Executive Offi cer companies Philips and Delta Lloyd Group. Previously the group’s Chief Commercial He holds a degree in Business Administration and Industrial Engineering Offi cer, Katherine will continue to work closely from The Hague University of Applied Sciences in The Netherlands. For with Chris Stott, ManSat founder, in his new many years he was Ambassador of the War Trauma Foundation that role as Executive Chairman as she leads the aims to strengthen mental health and psychosocial company. support in low resource communities aff ected by humanitarian crises. Chris Stott told B365: “Katherine is a smart, driven leader backed by the superb team at Mr Vermaas said: “I am really pleased to be ManSat. Change is the only constant in our joining TISE. I have seen the development of industry and when you fi nd someone better the Exchange during the last few years and I am than yourself to lead the company then it’s a natural step to hand over the excited by the challenge of using my previous reins. Katherine has the full support of myself and the ManSat Board of experience to capitalise on the Directors.” opportunities to grow the business. I can’t wait to get started and Katherine added: “I’m excited to lead ManSat into its next phase of Living a full and productive life is all about fi nding the right balance between work and play. embark on that journey to growth, building on more than twenty years of excellence in serving Here at B365 we know the importance of both. Our new lifestyle section covers topics work with, and create value for, our clients. I thank Chris and the Board for their invaluable support and our stakeholders, including trust. Our immediate focus will be on providing steadfast guidance including travel, motoring, property, health, sport and leisure. staff , members, issuers and to our existing clients during this unusual time and continuing to off er shareholders.” diff erentiated services while implementing our forward-looking strategy.” B365 – bringing a bit of balance into your life! COMMUNITY 46 A Island paradisefromdisaster Former Baldrinewoman’s battletosaveAfrican COST OFTHEPANDEMIC THE INVISIBLEANDCATASTROPHIC battle topreserveoneoftheworld’s fi nest unlikely locationforaformerLonan woman’s Mafi aIslandMarine Park in Tanzania isthe A tinyIsletwithintheecologicallyimportant through thedevastatingeconomicfall-out. not alwaysintermsofdirectinfections,but many ofthepoorestcornersplanet– terrible scourgeonhumanityhavereached all theheadlines.Buttentaclesofthis the plightoffi rstworldnationsthatgrab Coronavirus pandemic,itisinevitably to minimisetherepercussionsof s countriesaroundtheworldbattle | 27 years. massively tothecommunityovermorethan ‘responsible’ tourismandhascontributed of theirbusinessmodel,whichpioneered the marinepark.Theyarejustifi ablyproud Ltd. ontinyCholeIsland,intheheartof Mjini Conservation&DevelopmentCo. French husbandJean,launchedtheChole Anne deVilliers(neeBennett)andher suff eredduringthe1980’s. the grindingpovertyandmalnutritionitlast save thelocalcommunityfromreturningto examples ofgenuineeco-tourism,andto on the Island, but the sudden halt to tourism on theIsland,butsuddenhalttotourism they havemadeinhealthcareandeducation threaten towipeoutthesignifi cantgainsthat adopted home-CholeIsland.Notonlydoesit crisis isadoublewhammyforAnneandJean’s Moving ontothepresentdayandCOVID-19 church onthefarm. christened atSt. Adamnan’s, thehistoricold Didier &MayawerebornatBallakilleyand Edinburgh &Reading Universities.Herchildren going ontostudyTropical Agricultureat education atSt Ninian’s HighSchoolbefore Ballakilley andcompletedhersecondary She wasbroughtuponthefamilyfarmat It’s afarcryfromAnne’s homepatchofBaldrine. Award in2017. best beachin2014–andtheGreenHotelier Responsible Tourism GoldAward winnerfor award 2016.MeanwhileCholeMjiniwasaWorld Award 2015,andtheCSRImpact–Global awards including-TheAfrica CSRLeadership and haspicked upnumerousprestigious Anne isinternationallyacclaimedforherwork of thecultural&naturalenvironment. the peopleofareaandtoconservation Anne andJeanarepassionatelycommittedto to thepeopleofarea. passionately committed Anne andJeanare By SimonRichardson or moreyoungwomenandmenatuniversity. scholarships for100ormoreolderchildreninsecondaryschools,andten Trust Fund,paysforakindergarten&mealsthechildren,provides They employmorethan60people&theirUKcharity, TheCholeMjini conservation intheircommunity. Lodge &KituKibluBeachLodge arekey driversofsocialdevelopment& Anne andJean’s companyanditstwolodges,CholeMjiniTree House Business365. see thedreamsofCholechildrensnuff edoutbyCOVID,’ Annetold benefi ttedfromeducationalscholarships:“Itwouldbeheart-breakingto reality forthechildrenofCholeduringpast20years;manyhave The dreamofbreakingfreethepovertytheirbirthhasbecomea charge. Government supportandloanstolocalbusinessescarrya22%interest fi shingandadesperatelackoffundingformarinepatrols.Thereisno life thatdependsonthem-areunderthreatfromincreasedharvesting, and ecologicallycriticalcoralreefs–alongwiththemagnifi centmarine to devastatetheircommunityandnaturalenvironment.Stunningly beautiful malnutrition andanaemiaonceagainloomsovertheareathreatens means noincomeandjobsfortheIslanders.Thespectreofpoverty, the gainsthathavebeenmadeindevelopmentandconservation. have foundawaytokeep ourbusinessandprojectsafl oatandtosustain “We areconfi dentthateveniftourismdoesnotrecoverinoneyearwewill investment to besecured. a fl agshipprojectbyWWF. Ittakes timethoughforthesegrants,loansor market. We havealreadystartedthisprocessandbeenidentifi edas sustain ourprojectsandpivotbusinesstomeetthenewpostCovid we willhavethetimetoseekfunding(grantsandimpactinvestment) our attentiontomeetthefuture. Ifwesurvivetheimmediatechallenge operational, hang ontoourkey staff ,securetheirlivelihoodsandfocus She continued:“Withthisimmediaterelief wewillbeabletostay the nexttwelvemonths.” our neighbours,the Ballakilleycrewforhelpingustofundraisesurvive 2021 and2022duetoCOVID 19. We aregratefultomysisterLindaand bookings (andhenceincome) havebeencancelledorrescheduledto pandemic. Anneexplainedthegravityofsituationtheyface:“All ofour could allceaseiftheircompanyisunabletosurvivetheeff ectsofthe a hostofculturalheritageandotherwildlifeconservationinitiatives,which Seychelles Fruitbatsfromextinction.Thecoupleareheavilyinvolvedin Shark research.Theyalsopioneeredinitiativesthatsavedthelastof Meanwhile, AnneandJeaninitiated,stillsupportcriticalWhale [email protected] www.choletrust.org www.kitukiblu.co.tz www.cholemjini.co.tz attending theeventandgivetheirsincere andgratefulthanks. Anne &Jeanareheartenedbythewarmth ofthesupportfromthose fundraising eff ort. Farm Cottages,BallamenaughRoad, Baldrineaspartoftheongoing A sell-outfundraisingafternoontookplacerecentlyatOldLonan Church Ballakilley -theGoodyfamily-haveallpitchedintooff erhelp. and neighboursStewart andBarbaraClague, andthecurrentownersof Meanwhile Anne’s Islandbasedfamilymembers,alongwiththeirfriends the IsleofManarealsoenduringdifficult times,” explainedAnne. homeland forsupport;“We dosowhilst fullyrecognisingthatpeopleon Desperately inneedofhelpAnneandJeanarenowlookingtoAnne’s nests andhuntingsmallanimalstoeat. charcoal fromthemangroveforests.Thehungrychildrenareraidingbirds’ livelihoods, like draggingfi nemeshnetsthroughthecoralormaking fi ndthemselvessuddenlyunemployedarerevertingtounsustainable remarkable environment,havedriedupcompletely. Mostadultswhonow Already thetourismrevenues,thatfundmarineparkconservingthis resources aroundthem. threat, thefearisthattosurvivemanywillresortexploitingnatural With the20yearsofjobsecuritytheirstaff haveenjoyedunderimmediate Move Over, sustainable travel, regenerative travel hasarrived.” are leadingthewayindefi ningwhatthatnewfutureoftravelmightlooklike. “We arealsofoundingmembersof https://www.regenerativetravel.com/ who | 47

COMMUNITY COMMUNITY

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The Laxey Christmas Market! favourite pre-Christmasevent Make anoteinyourdiaryto visitSanta’s FROM 10AM FROM

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NOVEMBER AND

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S major fundraiseroftheyear, andeverysingle The ChristmasFairandMarket isTheInstitute’s recent yearsbythesmallvolunteercommittee. been restoredandmaintainedbeautifully over Over twolevelsthebrightandairyhalls have village volunteers. fundraising wasco-ordinatedbyahardygroupof premier communityhubs.Alltheworkand dereliction andturnedintooneoftheIsland’s adversity, afterbeingbroughtbackfromnear community spiritanddeterminationtoovercome The Working Men’s Instituteisatriumphof to getyouinthemood! lighting throughoutthevillage, andfestivetunes station andChristChurch,Laxey, Christmas with additionalstallsintheManxElectricRailway This year’s market willbeevenmoremagical miss. Island’s Christmaseventthatnobodywantsto Gardens Pavilion theeventhasbecome Institute intheheartofvillageandGlen Centred aroundthewonderfulWorking Men’s over theweekend ofNovember28 from 10ambothdays. Market – which takes place in the village Market –whichtakes placeinthevillage event –thefabulousLaxey Christmas anta’s gearingupforhisfavouritefestive th and29 th

Tot group-Friday’s 10-12 Dog club-7-9 Scottish dancing-Wednesday’s 2-4 Singing Jo’s- Wednesday 9.30-10.30 Yoga -Tuesday’s 6-7.15 Circuits -Monday’s &Thursday’s 7-8 Dance ntone-Monday’s 6-7 Regular groupgatheringsinclude: them onFacebookat“theinstitute.” viewed atwww.the institute.im oryoucanfind The fullcalendarofeventsandavailabilitycanbe [email protected] or telephone To book thevenueforanevent,email Institute. Children’s partiesareanotherspecialityofthe ballet, tapandmodernclasses. Laxey &Lonan HeritageTrust talks, DancersBarre Workshop, Lovely GreensSoap&Wreath Making, of weekend workshopsincludingtheWimHof The instituteisalsothevenueforawidevariety the JerryCarterjazzbandandguests. Stragglers BluesNights,ShenanigansBannedand include manyofitsregularsupporters -theBlue small. Ithostsregularmusiceventsandgigswhich for allmannerofcommunityevents–largeand During therestofyearTheInstituteisahub building. penny raisedisusedfortheupkeep ofthe 414299. plantation Glamping planforSouthBarrule a key role in supporting tourism growth whilst a key roleinsupportingtourismgrowthwhilst the establishedleisureattractionsandcanplay ‘The proposedfacilitieswillfurtherenhance to enjoy. create auniquedestinationforlocalsandvisitors opportunity forasuitableprivateoperatorto B365: ‘This developmentwilloff eran Environment, FoodandAgriculture, told Geoff reyBootMHK,Ministerforthe be modifi edforbetteraccess. enjoy. Anumberoftheglampingpodswillalso sensory areasforvisuallyimpairedvisitorsto walkways linkingallareasofthesite, alongside will befullyinclusive, withwheelchairfriendly pods andluxurylodges.Theproposedfacilities Plans willalsoseethecreationof40glamping centre. facilities andactasaclassroominformation use includingcatering.Itwillalsoincludetoilet facilities forguestsandexistingbusinessesto centre thatwouldoff erarangeofadditional The proposalincludesthecreationofavisitor operate thesite. opportunity forabusinesstorent,developand to beputouttender, which will createan which ifsuccessful,willallowthepotentialsite A planningapplicationwillbesubmittedsoon, outdoor enthusiasts. further developtheareaasadestinationfor to enabletheintroductionofmorefacilities The IsleofManGovernmentisnowlooking some greatwalks. alongside purpose-built mountainbike trailsand Mann, Laser MayhemandSegway, off ersahostofleisureactivitiesincluding Ape South Barruleplantation,nearFoxdale, already woodlands havebeenunveiled. of theIsland’s mostpopular and glampingpodsinone Plans tobuildavisitorcentre a meetingatLaser MayhemonThursday. parties havebeenconsultedandmany attended Local residents,businessowners andinterested the visitorcentreforeducationalpurposes. boxes andoff eringnaturewalksand theuseof This willincludetheprovisionofbird and bat encourage conservationandbiodiversity. integrate theschemeintowoodlandandto many oftheIsland’s trustsandsocietiesto The Governmentintendstoworkcloselywith foundations. off thegroundonstiltstoavoidneed for into theirwoodlandsurroundingsandraised All proposedbuildingswouldbebuilttoblend park.’ opportunities tomanageandmaintaintheforest opportunity fortheisland,bycreatingjob will alsoprovideawidereconomicdevelopment connecting peoplewithnature. The proposal | 49

COMMUNITY MYBIOSPHERE # 50 T This month,DebraTracey-Carney writes: to all. to all. I wantedtodosomethingthatwasaccessible video. the ideaofoff eringaweeklyliveFacebook gaveme what dayoftheweekitwasmyself) lockdown (plusfi ndingitdiffi culttoremember My desiretohelpthosestuckathomeduring stunning sectionofit. feel soprotectiveofit-butparticularlythis to theIsland.We onlyhaveoneworld andI important tomethateverythingIdolinks create jellyfi shwithrecycledglass.It’s really The silkpaintingprojecthasgotmeitchingto and I’maddingtothedesignsalltime. My glasswrensandrobinspracticallyfl yout Trust andBiosphereIOMwebsites. a snorkel andwetsuit)weretheManxWildlife best researchresources(apartfromdonning silk bannerdesigninspiredbymarinelife. The Port Erin(aUNESCOBiospherePartner), isa My latestcommunityproject,atTheHubin light andgreen,withanalmost‘healing’vibe. wonderful artistfriendsatGrenaby, whereitis under a‘bigsky’andtobesurroundedby and bredinacity, Ifeelsoluckytonowlive Everywhere Ilook,thereisbeauty. Beingborn mosaics inspiredbytheIsland. Based atthestudios,Icreatefusedglassand As heraised£19,300, itwassoworthit. on ArchieKnots,whichtookamonthtocreate. the useofaspaceatGrenabyStudios towork Simon andKate Maddrellverykindlygaveme Hospice fundraiser. their wallabiesfortheWallabies GoneWild the IsleofManArtsCounciltocreateone she died,soIwasgratefultobechosenby Hospice IsleofMancaredformymumuntil home’. To find outmoreaboutUNESCOBiosphereIsle of Man,ortoapplybeapartner, visitwww.biosphere.im, I thought-no, IFELT -‘thisismysoul he fi rsttimeIsetfootontheIsleofMan | MyBiosphere email regular feature, authorsfromdiff erentwalksofManxlifeoff erapersonal [email protected] orring01624686080. The Isle of Man is the only entire nation to boast UNESCO Biosphere The IsleofManistheonlyentirenationtoboastUNESCOBiosphere www.islebecreative.co.im Debra Tracey-Carney isanartist,educator, facilitatorandwriterfounderofIsleBeCreative– in touch. an artexhibitionusingteabagssopleaseget There isstilltheopportunitytogetinvolvedin bags -includingamobile, lampandapendant. various thingsyoucouldcreateusingusedtea for Tea at2onTuesdays. For8weeks,Ishared Inspired byJillHeyes’ work,IdeliveredTime at home. to buyanything,usingwhattheywouldhave something thatpeoplecoulddowithouthaving biodegradable bagsetc,butIwanted wooden knivesinsteadofplasticscrapers, Vannin forthe#Treisht2020 project,using a communityproject,fundedbyCulture I wasalreadysendingoutmosaickitsfor status, refl ectingitisaspecialplaceforpeopleandnature. Inour MY Island. I almostburstwithpride, bothforPoppy and praise thebeautyofourdogandscenery, When peoplewhohaveneverbeenhere @poppytheManxpoodle page: Instagram. SoIdecidedtogiveherown I wassharingherphotosonmybusiness obsessed withtakingherphoto, thenrealised the proud‘parents’ ofapuppy. I’mslightly My husbandandIhaverecentlybecome educate peopleaboutthat. have plasticinthem.I’monamissionto Further researchshowedthatsometeabags perspective on #MyBiosphere. perspective on#MyBiosphere.

(Photo byMike CarneyPhotography) SUNSHINE ISLANDERS CELEBRATE HERITAGE DAY WITH E together forthecountry’s HeritageDay. The Island’s SouthAfrican communitygathered for conservation raises £10,000 Wildlife Park resolution department. Chris, anassociatewiththedispute have aboereworsrollortwo!,’ explained traditions. Itisalsoanexcellent excuse to and thediversityofourbeliefs as SouthAfricans tocelebrateourculture ‘Heritage Dayisatimetocometogether new home. wanted tokeep alive thetraditionintheir moved totheIslandlastautumnand Walton andDashPather. DashandChris two ofitsSouthAfrica employees, Chris Union MillsFootballClub, organisedby DQ Advocatessponsoredtheevent at Braai Day”(aSouthAfrican barbeque). referred tobySouthAfricans as“National meaningful way. HeritageDayisaff ectionately celebrating theirheritageandcultureina occasion by remembering and occasion byrememberingand very year, SouthAfricans markthe AND visit: dq.im To find outmoreaboutDQ’s services, Caterers. for sponsoringtheeventandto Function Chris andDashwouldlike tothankDQ everyone againnextyear!.’ wonderful Braai. We cannotwaittosee we wereblessedwithsunshineanda was agreatafternoon andthankfully to celebrateourNationalBraaiDay. It sincere thankyouto allwhocamealong and commercialdepartment,added:‘A Dash, whoworkswithinDQscorporate drinks.’ experiences oversomegoodfoodand to theIsleofManandsharestories by someofthosewhohave relocated community soitwasgreattobejoined ‘The IslandhasastrongSouthAfrican STORIES it will movetoitswinteropeningschedule. The parkisopensevendaysaweekuntil2Novemberwhen needed boosttotheprojectsitsupports.’ continue tostruggle. I’mconfi dentthefundswillgiveamuch a challengingyear–especiallyassomanyzoosintheUK ‘To raisethisamountisaremarkableachievement insuch our Island. thanks tothehardworkanddeterminationofpeopleon the fi rsttoreopenintheBritishIslesafterlockdown. Thiswas Agriculture, added:‘TheCurraghsWildlifePark wasoneof Geoff reyBootMHK,MinisterforEnvironment,Foodand programmes. last yearaspartofBritishandEuropeanaccreditedbreeding All fourofthespecieshaverecordedbirthsatparkin gibbons, penguins,redpandasandlemursinthewild. Shearwater project.Itwillalsohelpprojectsthatsupport of ManthroughtheManxWildlifeTrust includingitsManx The £10,000 willsupportanumberofprojectsontheIsle suff eringfromtheimpactofglobalhealthemergency. eff ortsinthewild,butithasbeenadiffi cultyear, withmost Globally zoosarethethirdlargestfunderofconservation helping valuableconservationeff orts.’ members, andnotoptingoutofthedonation,peopleare make arealdiff erence. Just byvisitingtheparkorjoiningas rate andtheprojectswesupportlocallyfurtherafi eld ‘Species acrosstheworldarebeinglostatanalarming visitors andmembersfortheirgenerosity. Manager, Kathleen Graham,toldB365:‘We mustthankour favourite animalsinthewild. the IsleofMan,andhelpeff ortstoprotectsomeofthepark’s The voluntarydonationswillboost conservationeff orts on for 10weeksduetoCOVID-19 restrictions. fund thisyear, despitetheparkbeingclosed raise morethan£10,000 foritsconservation Curraghs WildlifePark visitorshavehelpedto Organisers ChrisWalton andDashPather. | 51

COMMUNITY PROPERTY ENVIRONMENTAL AWARENESS INNOVATION AND 52 Y more interesting,notwoprojectseveralike. development and,justtomake developers’ lives factors capableofinfl uencing successfulproperty There aredozens,ifnothundreds,ofvariable amenities and have a minimal negative impact on environmental assets amenities andhave aminimalnegativeimpactonenvironmental assets Similarly, buildingnewhomesthatmergewellwithexistingsettlementsand land boastingeasyaccesstoexisting roadandpublictransportnetworks. ‘brown’ orvacantland,whileitmakes goodcommercialsensetobuild on For example, buildersincreasinglyexplorethefeasibility ofusingderelict, the fi rstJCBrollingontothesite. builders take account ofaproject’s ‘sustainability criteria’ wellinadvanceof When searchingfornewresidentialsites,therefore, responsiblehome sustainable solutionstothedevelopmentofbuiltenvironment. successful longer-termhomebuildinghasbeenaddedtheneedtofi nd fl ourished.Increasingly, tothelistof variablefactorslikely toinfl uence our collectiveawarenessoftheneedtopreservegreenareashasalso As theIsleofMan’s populationhasgrownsteadilysincethemid-60s,so other resources. simultaneously respectingandprotectingnational,environmental which meetcustomerrequirementsinattractivepartsoftheIsland,while It followsthathousebuildersfaceachallenge:tocreatenewhomes of suchareasandmanythemhavealreadybeenwelldeveloped. easily commutetowork.Unfortunately, however, thereislimitedavailability latest demographicprojections,inurbanareastoo, fromwheretheycan localities, includinggreensuburbanareasand,accordingtotheIsland’s Put anotherway, weknowthatpeoplewant newhomesinspecific to ourdemandforit. good’ thathasabenefi ttosocietyand,importantly, isalsoscarcerelative water ofwhichweenjoyanabundantsupply. Instead,landisan‘economic Land isnotwhateconomistswouldcalla‘free’ goodsuchasair, seaor account ofscarcity. Andoneelementiscurrentlyparticularlyscarce. demand for)housing,buteconomictheoryislessspecifi cwhentaking Basic economicscanbeusedtoaccuratelydeterminethesupplyof(and citizens andnewcomers. crucial toretainingtheIsleofMan’s long-termappealtobothindigenous Island’s housebuilders,aswelltheirsubsequentuseofland,willbe increases toalmost91,000 people. Theresponsetothisdataofthe Manx folksenjoyingurbanlivingisforecasttorise68%asthepopulation the Island’s populationnowliveinurbanareas.By2050, thepercentageof Not surprisingly, populationdensityhasalso increased:overhalf(53%)of was almost32%.Today’s populationis85,162. percentage increasebetween1985-2020, anadmittedlylongerperiod, the populationrosebymorethan28%,from50,141 to64,278,althoughthe the IsleofMan’s populationhassincerisensteadily. Between1965-85, Following apronounceddipintheearly1960swhenitfellbelow50,000, many years,willremainconstantuntilthemiddleofcenturyatleast. demand forhomesacrosstheIsleofMan,whichhasbeenbuoyant half century, coupledwithitscontinuedforecastexpansion,suggeststhat There seemslittledoubtthattheIsland’s populationgrowthoverthepast which, inturn,isinfl uencedprimarilybypopulation fl ows. Larger scalepropertydevelopmentrespondsdirectlytohousingdemand evidence ofprospectivebuyerdemand. of land,ortheopportunitytoconvertaredundantbuilding,andclear in place before any project can commence; namely the availability in placebeforeanyprojectcancommence;namelytheavailability must betaken intoaccount,severalbasiccomponentsneedtobe et despitealengthy, oftenchangeablelistofconsiderationswhich | home builders. home builders. of theIsland’s mostinnovative, thoughtfulandenvironmentallyconscious Accordingly, HartfordHomesisdeterminedtoretainitsreputationasone are developedsympatheticallyandinkeeping withtheirenvironment. Meanwhile, it’s importantthatthebasiccomponentsreferredtoabove development ofarobustrentalmarket. homes forsilversurferswishingtoreturnthecity, oracceleratethe forms ofhousingstockcanreplacesub-standardaccommodation,provide considerably. Inadditiontopropertiessuitableprimarilyforfamilies,other Ultimately, therangeofnewhomesrequiredacrossIslandvaries networks. permission, whichenjoysaccesstoexistingroadandpublictransport derelict, ‘brown’ orvacantland,aswellareas,withwithoutplanning possible ensuresitisalsohappytoconsiderthecommercialfeasibilityof The fi rm’s policyofpromotingandcreatingsustainablesolutionswherever into theexistingarea. exists tocreateattractiveurbanvillagescapableofmergingharmoniously company islookingfornewdevelopmentsitesinareaswherethepotential and withconsiderationforsustainablesolutions.Increasingly, therefore, the conscious thattheIsland’s principleresource, land,mustbeusedcarefully As along-established,Douglas-basedhomebuilder, HartfordHomesis boast attractive, wellfi ttedkitchensandbathrooms. have doneinthepast.Thesenewhomesmake betteruseofspaceand creating distinctive, freshhousedesignsmorefrequentlythantheymay Mindful ofenvironmentalconcerns,establishedhousebuildersare name suggests,areoftenadditionaltoexistingresidentialdevelopment. environmental benefi theretoobecausesuchdevelopments,astheir increasingly attractivetotheManxpropertymarket; there’s an Mixed-use schemes,suchasurbanvillages,arealsolikely tobecome provide, givingtheirpropertiesgreaterappeal. exist, developingnewamenitiesisanotherfeaturehomebuilderscan makes themattractivetobuyers.Insomecases,wheretheydonotalready email [email protected] or telephone 01624631000. land and properties for conversion across the Isle of land andpropertiesforconversion acrosstheIsleof Hartford Homes is currently searching for building Hartford Homesiscurrently searchingforbuilding Man. Fordetailsofthefirm’s requirements, please By Peter Sharkey PROPERTY ENVIRONMENTAL AWARENESS INNOVATION AND Y more interesting,notwoprojectseveralike. development and,justtomake developers’ lives factors capableofinfl uencing successfulproperty There aredozens,ifnothundreds,ofvariable amenities and have a minimal negative impact on environmental assets amenities andhave aminimalnegativeimpactonenvironmental assets Similarly, buildingnewhomesthatmergewellwithexistingsettlementsand land boastingeasyaccesstoexisting roadandpublictransportnetworks. ‘brown’ orvacantland,whileitmakes goodcommercialsense tobuildon For example, buildersincreasinglyexplorethefeasibility ofusingderelict, the fi rstJCBrollingontothesite. builders take account ofaproject’s ‘sustainability criteria’ wellinadvanceof When searchingfornewresidentialsites,therefore, responsiblehome sustainable solutionstothedevelopmentofbuiltenvironment. successful longer-termhomebuildinghasbeenaddedtheneedtofi nd fl ourished.Increasingly, tothelistof variablefactorslikely toinfl uence our collectiveawarenessoftheneedtopreservegreenareashasalso As theIsleofMan’s populationhasgrownsteadilysincethemid-60s,so other resources. simultaneously respectingandprotectingnational,environmental which meetcustomerrequirementsinattractivepartsoftheIsland,while It followsthathousebuildersfaceachallenge:tocreatenewhomes of suchareasandmanythemhavealreadybeenwelldeveloped. easily commutetowork.Unfortunately, however, thereislimitedavailability latest demographicprojections,inurbanareastoo, fromwheretheycan localities, includinggreensuburbanareasand,accordingtotheIsland’s Put anotherway, weknowthatpeoplewant newhomesinspecific to ourdemandforit. good’ thathasabenefi ttosocietyand,importantly, isalsoscarcerelative water ofwhichweenjoyanabundantsupply. Instead,landisan‘economic Land isnotwhateconomistswouldcalla‘free’ goodsuchasair, seaor account ofscarcity. Andoneelementiscurrentlyparticularlyscarce. demand for)housing,buteconomictheoryislessspecifi cwhentaking Basic economicscanbeusedtoaccuratelydeterminethesupplyof(and citizens andnewcomers. crucial toretainingtheIsleofMan’s long-termappealtobothindigenous Island’s housebuilders,aswelltheirsubsequentuseofland,willbe increases toalmost91,000 people. Theresponsetothisdataofthe Manx folksenjoyingurbanlivingisforecasttorise68%asthepopulation the Island’s populationnowliveinurbanareas.By2050, thepercentageof Not surprisingly, populationdensityhasalso increased:overhalf(53%)of was almost32%.Today’s populationis85,162. percentage increasebetween1985-2020, anadmittedlylongerperiod, the populationrosebymorethan28%,from50,141 to64,278,althoughthe the IsleofMan’s populationhassincerisensteadily. Between1965-85, Following apronounceddipintheearly1960swhenitfellbelow50,000, many years,willremainconstantuntilthemiddleofcenturyatleast. demand forhomesacrosstheIsleofMan,whichhasbeenbuoyant half century, coupledwithitscontinuedforecastexpansion,suggeststhat There seemslittledoubtthattheIsland’s populationgrowthoverthepast which, inturn,isinfl uencedprimarilybypopulation fl ows. Larger scalepropertydevelopmentrespondsdirectlytohousingdemand evidence ofprospectivebuyerdemand. of land,ortheopportunitytoconvertaredundantbuilding,andclear in place before any project can commence; namely the availability in placebeforeanyprojectcancommence;namelytheavailability must betaken intoaccount,severalbasiccomponentsneedtobe et despitealengthy, oftenchangeablelistofconsiderationswhich home builders. home builders. of theIsland’s mostinnovative, thoughtfulandenvironmentallyconscious Accordingly, HartfordHomesisdeterminedtoretainitsreputationasone are developedsympatheticallyandinkeeping withtheirenvironment. Meanwhile, it’s importantthatthebasiccomponentsreferredtoabove development ofarobustrentalmarket. homes forsilversurferswishingtoreturnthecity, oracceleratethe forms ofhousingstockcanreplacesub-standardaccommodation,provide considerably. Inadditiontopropertiessuitable primarilyforfamilies,other Ultimately, therangeofnewhomesrequiredacrossIslandvaries networks. permission, whichenjoysaccesstoexistingroadandpublictransport derelict, ‘brown’ orvacantland,aswellareas,withwithoutplanning possible ensuresitisalsohappytoconsiderthecommercialfeasibilityof The fi rm’s policyofpromotingandcreatingsustainablesolutionswherever into theexistingarea. exists tocreateattractiveurbanvillagescapableofmergingharmoniously company islookingfornewdevelopmentsitesinareaswherethepotential and withconsiderationforsustainablesolutions.Increasingly, therefore, the conscious thattheIsland’s principleresource, land,mustbeusedcarefully As along-established,Douglas-basedhomebuilder, HartfordHomesis boast attractive, wellfi ttedkitchensandbathrooms. have doneinthepast.Thesenewhomesmake betteruseofspaceand creating distinctive, freshhousedesignsmorefrequentlythantheymay Mindful ofenvironmentalconcerns,establishedhousebuildersare name suggests,areoftenadditionaltoexistingresidentialdevelopment. environmental benefi theretoobecausesuchdevelopments,astheir increasingly attractivetotheManxpropertymarket; there’s an Mixed-use schemes,suchasurbanvillages,arealsolikely tobecome provide, givingtheirpropertiesgreaterappeal. exist, developingnewamenitiesisanotherfeaturehomebuilderscan makes themattractivetobuyers.Insomecases,wheretheydonotalready email [email protected] or telephone 01624631000. land and properties for conversion across the Isle of land andpropertiesforconversion acrosstheIsleof Hartford Homes is currently searching for building Hartford Homesiscurrently searchingforbuilding Man. Fordetailsofthefirm’s requirements, please By Peter Sharkey Making adifference please calloremail: If youareinterestedinwhatwedoorwanttoaskhowcanhelp from thosearound us. with children,youngpeopleandfamilies isfundedbythegenerosityofManxcommunityandweare alwaysseekingoffersofhelpandsupport It costsTheChildren’s Centrearound£4,000 peryeartoworkwithaMichael.Eachwecan witharoundtwohundredMichaels.Thiswork degree inNursingandoncompletion hopestousehisskillshelpotherpeople. Michael leftourservicesattheage of15ashehaddevelopedskills,confidenceandcopingstrategies. Michaelhasrecentlybeenacceptedfora throughout hischildhood.Thisisspeech: Our guestspeaker fortheeveningwasayoungman whohadreceivedsupportfromTheChildren’s Centre friends andnew. TheeveningwasagreatsuccessandwethankoursponsorsAnnexio, andallthosewhoattended. We recentlyheldaball attheEmpressHoteltoincreaseawarenessofcharity, raisefundsandtellourstoriestoold close to Simon and built up a trusting relationship with him. close toSimonandbuiltupatrustingrelationshipwithhim. from himselftoAnnie. ThiswasaverydauntingfeelingasIhadgrown One daySimoninformedmethatIwouldbeswappingoutreachworker was somethingthatIhadneverreallyexperiencedbefore. we weredoing.WithhavingADHDthiswasexactlywhatIneededbut was amassivesupportformebyprovidingclearexplanationonwhat I rememberatfirsthowshywasmeetinghim,butfromthestartSimon for measIhadneverreallybeenwithadultsapartfromfamilymembers. Starting outIwasplacedwithSimon.Thisawholenewexperience ADHD mademealittlebitofwildchild. provide mewithsupportandoffermymothersomerespitebecause The reasonthatIbecameinvolvedwithChildren’s Centrewasto was 15yearsold.So, itwasamassivepartofmylife. began withTheChildrenCentreandstayedtheorganisationuntilI “ From the age of 5 years old I My nameisMichaelJamesCreighton.Fromtheageof5yearsoldI [email protected] your mindtosomethingyoucanaccomplishanythingsetoutto.” kayaking etc.Thistaughtmehowtoovercomefearsandthatifyouput really pushapersonoutoftheircomfortzone. Thingslike coasteering, With thegroupwetookpartinslightlymoreadventurousactivitiesthat work andgetalongwithotherpeople. important skillsateencouldlearnandthatissocialinteraction.Howto dynamic makingsomenewfriendsandlearningoneofthemost workers andkids of similarages.Igrewquitequicklyintothegroup be agoodideaformetojointhegroupsessionswithotheroutreach My timewithAnniehadtocomeanend,asshefeltthatitwould become whoIamtoday. gave meforthefactthatifshedidn’t, Imaynothavestuckitoutand still goingstrong.IcouldnotbemoregratefulforthepushthatAnnie Annie pushedmetotrystickatcadetsandhereIam10yearslater but, Iquicklydroppedtheidea,whichwasmyusualgotoattime. At firstIwasreallyinvestedintheideathinkingitwouldbegreattojoin At theageof13cadetscometodeliverapresentationschool. and totryovercomingthem. have mystrugglesandchallengesbuttherearewaystodealwiththem wasn’t justanothernaughtychild,butthatIwasuniqueandyes,would which wasoneofthehardestthingstolearn.ShetaughtmethatI how tocalmmyselfdownandmanagemythoughtsfeeling, of thebiggestthingsthatwasworked ontogether. Annietaughtme could beabitofhandful,bothathomeandinschool.Thiswasone I’m morethanhappytoadmitandsurethatAnniewouldagreeI in mylife. the timethatAnniewouldgrowtobeoneofmostinfluentialpeople as thiswassomeonewhoinmyeyesastranger. LittledidIknowat I distinctlyrememberthatwasnotoverlyjoyousaboutmeetingAnnie or 01624 800000 | 53 Exactly what it says on the tin – news snippets, forthcoming events and information from the business world.

Launch of New Global Air Charter Broker

A new global air charter brokerage has entered the aviation industry.

hat started as an added-value service to the expand our service off ering, resulting in the decision existing client base of Manx based Sentient to establish an independent air charter brokerage W International, a privately owned group of business. independent corporate and trust service providers; “We are delighted to be able to off er those that still quickly developed into a full business concept and the need to travel an alternative solution during this diffi cult establishment of a new company, Sentient Signature and uncertain time.” Limited (‘Sentient Signature’). Fellow Director, Steve Hague, added: “Time is Sentient Signature provides domestic and international We are delighted to becoming ever more valuable. This has also made air charter and concierge services to an international be able to off er those chartering an aircraft both a practical and convenient client base. that still need to travel way to travel. Whether for business or pleasure, we Joshua Risker, Sentient Signature’s Director of have found that many of our corporate and private an alternative solution Operations, told B365: “Since the pandemic began, clients actually prefer the on-demand charter model as during this diffi cult and there has been a signifi cant increase in the demand for it aff ords them with a personal solution that both meets private air charter. As ever-changing travel restrictions their requirements and fi ts their itinerary. uncertain time. continue to disrupt scheduled airline operations, many “No matter how our client prefers to fl y, with a global travellers have had to consider chartering an aircraft network of fully certifi ed and suitably insured fl ight instead. operators and access to over 3,000 aircraft worldwide, “Consequently, the rapid growth of the air charter our new on-demand charter services provides them industry provided an opportunity for us to further with maximum choice as well as optimum fl exibility.”

For more information on their full range of services, or to discuss your charter requirements please email fl [email protected] or visit their website at www.sentientsignature.com

54 | BEACH BUDDIES BOOSTED Exactly what it says on the tin – news snippets, forthcoming events and information from the business world. BY ZURICH INTERNATIONAL VOLUNTEERS AND £1,000 DONATION

Launch of New

Global Air Charter Broker ABOVE: Zurich International employees present Bill Dale BEM (left) with a £1,000 cheque for the Beach Buddies charity. RIGHT: Zurich International employees during litter pick for Beach A new global air charter brokerage has entered the aviation industry. Buddies. hat started as an added-value service to the expand our service off ering, resulting in the decision Volunteers from Zurich International recently existing client base of Manx based Sentient to establish an independent air charter brokerage teamed up with local charity Beach Buddies to W International, a privately owned group of business. collect litter from various beaches on the Island independent corporate and trust service providers; “We are delighted to be able to off er those that still as part of Zurich’s month-long climate change quickly developed into a full business concept and the need to travel an alternative solution during this diffi cult establishment of a new company, Sentient Signature campaign. They also presented Bill Dale BEM with a and uncertain time.” Limited (‘Sentient Signature’). £1,000 cheque for the charity. Fellow Director, Steve Hague, added: “Time is uring September, Zurich International employees supported We are delighted to Sentient Signature provides domestic and international becoming ever more valuable. This has also made a range of activities as part of ‘Climate Month’ which was a air charter and concierge services to an international be able to off er those chartering an aircraft both a practical and convenient campaign they organised to highlight the need for urgent client base. D that still need to travel way to travel. Whether for business or pleasure, we action to tackle the climate emergency, and to show how a green Joshua Risker, Sentient Signature’s Director of have found that many of our corporate and private economic recovery is possible following the Covid-19 pandemic. an alternative solution Operations, told B365: “Since the pandemic began, clients actually prefer the on-demand charter model as The campaign refocused public attention on the threat posed by during this diffi cult and there has been a signifi cant increase in the demand for it aff ords them with a personal solution that both meets global warming and related environmental issues. Some Climate private air charter. As ever-changing travel restrictions their requirements and fi ts their itinerary. uncertain time. Month activities were practical, such as litter picking, while others continue to disrupt scheduled airline operations, many “No matter how our client prefers to fl y, with a global were educational and aimed at raising awareness or designed travellers have had to consider chartering an aircraft network of fully certifi ed and suitably insured fl ight to get people talking about this important issue. Other events instead. operators and access to over 3,000 aircraft worldwide, included quizzes which tested awareness and knowledge about “Consequently, the rapid growth of the air charter our new on-demand charter services provides them climate change, and social media posts with practical steps for industry provided an opportunity for us to further with maximum choice as well as optimum fl exibility.” Island residents to reduce their carbon footprint. The campaign complemented Zurich International’s (and its parent Zurich Insurance Group’s) long-term commitment regarding climate change and other For more information on their full range of services, or to discuss your charter requirements please email fl [email protected] environmental issues – that includes Zurich International being a or visit their website at www.sentientsignature.com UNESCO Biosphere Isle of Man Partner. www.zurichinternational.com/im

| 55 Not working 9-5! Nine in ten millennials now expect a fl exible working week Those aged 25-34-years- mong 25-34 year olds, 87% now expect have a higher desire to work fewer hours. Nearly to have input on fl exible working moving 86% of workers in this age bracket said that their old are most likely to Aforward. This is a stark contrast to the ideal working week would be less than 38 hours expect more fl exibility in older generation of employees, with less than a week, compared to just over three quarters 60% of those aged 55 and over sharing the (78%) of 45-54-year-olds. their typical working week same view. With the hybrid working model of offi ce-based in a post COVID-19 world, The fi ndings come from a Workthere study of work and working from home set to continue according to research over 1,000 UK offi ce workers, to gauge UK offi ce longer term, these fi ndings suggest developing workers’ attitudes towards fl exible working demand for better fl exibility among the future from fl exible offi ce arrangements and their ideal working week in generations of offi ce workers, which Workthere specialists Workthere. the new normal. predicts will drive demand for fl exible offi ce spaces. This pattern for shorter hours and more fl exibility is particularly evident among younger workers, Commenting on the fi ndings, Cal Lee, Global where almost 79% confi rming that they already Head of Workthere, said: “With so many people work less than the national average of 38 hours working from home this year, it’s clear that this a week. With trends for a more relaxed approach is altering the approach and attitude towards to work appearing among younger workers, what we previously perceived to be a standard Workthere predicts the growing pursuit of working week. fl exibility could continue for generations to come. “With the younger generations now used to Interestingly, workers aged 45-54-years-old are having fl exibility in their week, be it when or twice as likely to work more than 38 hours per where they work, it appears this desire for week compared to 25-34-year-olds, with 40% more freedom is a trend that is set to develop admitting to overworking, compared to just 20% further as the UK continues to recover from the of their younger colleagues. pandemic. Furthermore, despite older workers already “This in turn may see more and more businesses working more hours than their younger re-evaluate their previous practices and make counterparts, it appears that 25-34-year-olds still changes to accommodate this.”

56 | LEFT: Mannin Sepsis Founders. John Struthers, Dee Struthers and Ali Thomas.

• Training groups – delivered educational training sessions to key health workers and groups to help them recognise how to spot Sepsis early • Advertising campaigns – the creation of various creative multi- media advertising campaigns on what to look out for when it comes to Sepsis, including striking adverts on the Island’s bus fl eet, at the airport and on various digital screens across the Isle of Man • Events – the organisation of and presence at countless events and awareness days to raise local awareness

Dee, Ann’s mum, Director and Founding Member of Mannin Sepsis, says the charity MANNIN SEPSIS has been overwhelmed with the support it has received from the Manx community over the past four years. She explained: ‘It is truly ANNOUNCES humbling to look back at how far Mannin Sepsis has come and refl ect on what we have been able to achieve. Quite simply, we CLOSURE OF CHARITY couldn’t have done it without the support of the wonderful people around us. Mannin Sepsis will shortly be winding down all ‘I’m sure you can understand the emotional and physical toll that managing the charity activity and closing its doors. has on our families and should not be underestimated. Although Mannin Sepsis has given us a sense of purpose and great he charity’s committee has made the • Purchase of equipment - a Film Array fulfi lment over the past four years, the time announcement almost four years on machine for the DHSC laboratory has come to take a step back. Knowing from forming the Isle of Man registered and a lactate monitor for Meds were T that more people are now aware of Sepsis charity. Established in 2016, John and Dee funded by the charity to assist in and the symptoms associated with the Struthers brought their vision for the charity diagnosis conditions linked to Sepsis devastating illness than when we began and to life after the devastating passing of their • Support groups – many local people that real lives have been saved because of daughter, Ann - who died after developing who have been directly or indirectly our work, is truly humbling, and provides us Sepsis in 2013 - alongside Sepsis survivor aff ected by Sepsis, including those with great comfort. and friend Ali Thomas. who have been bereaved by or ‘We’d like to say a heartfelt thanks to every After a realisation that knowledge around survived Sepsis, have been off ered single person who has supported us in some the signs of Sepsis and the risks and support way, perhaps by donating, attending one of complications it can cause was lacking in the • Awareness raising talks and our events, presentations or sessions or even Island, the trio founded Mannin Sepsis with presentations – presented to liked our Facebook page. Every little helps the intention to raise awareness and support many organisations including health and we are truly thankful for the support we those either directly or indirectly aff ected by departments, schools, businesses have received.’ the illness. and community groups, educating Over the next few months Mannin Sepsis will Mannin Sepsis can now say with pride that thousands of people in the Isle of Man slowly start to wind down its activity before it has achieved even more than it initially set on the risks and early signs of Sepsis offi cially closing its doors in March 2021. out to. A selection of achievements since its inception include: • Support – it has built a strong committee of eight in addition to Island-wide supporters It is truly humbling to look back at how far • Isle of Man Ambulances Sepsis Decal – vital information on the signs Mannin Sepsis has come and refl ect on what we to look out for were printed on four Island ambulances in 2017-2018 have been able to achieve.

| 57 UK economy recovering faster than expected but much slower growth could be ahead, reveals latest EY ITEM Club forecast

■ EY ITEM Club forecasts UK GDP contraction of 10.1% in 2020, an improvement on the 11.5% fall expected in July’s Summer Forecast. ■ GDP likely grew around 16-17% q/q in Q3 2020 – four to fi ve-percentage points faster than had been expected. ■ However, the EY ITEM Club expects Q4 growth will be 1% or less. ■ The UK economy is predicted to grow 6.0% in 2021, down from the 6.5% expansion previously anticipated. ■ EY ITEM Club does not expect UK economy to return to pre-pandemic size until after mid-2023.

he UK economy’s initial recovery from recession has been much faster than T expected, according to the EY ITEM Club’s Autumn Forecast, but future growth prospects have been downgraded. In its latest forecast, the EY ITEM Club says GDP likely grew around 16-17% q/q in Q3 – much faster than the 12% growth predicted in July’s Summer Forecast – but growth of 1% or less is expected in Q4, while the growth forecast for 2021 has been lowered from 6.5% to 6.0%. After Q3’s boost, the EY ITEM Club now expects the economy to contract 10.1% in 2020, Unemployment outlook weighs on key to the region’s economic recovery, an an improvement from the 11.5% contraction consumer spending important task for businesses will be managing forecast in the Summer. their talent. Many business leaders across the Consumer spending was a key factor in the North West will be thinking carefully about The strong Q3 performance was driven by economy’s Q3 performance and was supported consumer spending and the release of pent- by unemployment levels remaining relatively how they can best support their people, while up demand as COVID-19 restrictions were low, Government schemes like ‘Eat Out to Help balancing the changing demands on their relaxed. However, these eff ects will wane Out’ and sector-specifi c cuts to VAT. business. heading into Q4, while the economy will also “It’s positive that the Government has sought face the end of the furlough scheme and However, with the furlough scheme ending in October, unemployment is forecast to reach 7% to replace the furlough scheme which has likely higher unemployment, tighter COVID-19 undoubtedly helped many of the region’s restrictions and uncertainties around the future by the end of the year before peaking at 7.7% in companies to retain staff . While unemployment of the UK-EU trading relationship. Conversely, mid-2021. across the North West is still likely to rise once the latter issue may provide some lift to Q4 The UK Government’s new Job Support the furlough scheme ends, lower than expected growth if uncertainties over a deal result in Scheme (JSS) is expected to have some limiting unemployment levels should help support stock-building ahead of the 31 December eff ect on unemployment. The forecast rise regional and national economic growth later on. deadline. in unemployment to 7% by the end of 2020 is an improvement on the 9% expected in “The new Job Support Scheme (JSS), which The UK economy is now predicted to regain its the Summer Forecast, which was published comes into eff ect in November, requires pre-pandemic size in the second half of 2023, before the JSS was announced. The reduced employers to contribute more to employee compared to Spring’s forecast of Q1 2023 and unemployment forecast for end-2020 also pay than the furlough scheme and may be Summer’s late-2024 forecast. refl ects the economy’s stronger-than-expected more likely to appeal to businesses that want Howard Archer, Chief Economic Advisor to the recovery in Q3. to retain skilled employees, such as those in EY ITEM Club, told B365: “The UK economy manufacturing or high value-added services, Consumer spending is forecast to fall 12.8% has done well to recover faster than expected which are key to the North West. However, in in 2020 – as a result of a record 23.6% q/q so far. Consumer spending has bounced back the region’s hospitality and retail sectors, where contraction in Q2 and rising unemployment strongly while housing sector activity has also output is more directly linked to hours worked, later in the year – before increasing 7.6% in seen a pick-up, in part thanks to the Stamp Duty the JSS may have less of an impact.” 2021 (up from the 6.6% forecast in July). Next holiday. Government intervention continues to year’s improvement will be helped by low provide much-needed support but, even with Business investment outlook infl ation and an improving labour market as the this boost, many of the factors that supported year progresses, although the EY ITEM Club Business investment has been constrained the pick-up in growth in Q3 are now beginning report warns that not all jobs lost in 2020 will be throughout 2020, a pattern which is forecast to fade, notably the release of pent up demand recovered quickly. to continue into 2021. A 21.9% contraction in and relaxation of lockdown restrictions.” investment is expected this year, followed by a Average earnings are expected to grow by Government spending and investment are 3.5% contraction in 2021 – although the latter 2.4% in 2021 after falling 0.3% in 2020. forecast to contribute signifi cantly to growth in fi gure masks quarter-on-quarter growth through 2021, with Government investment up 10.7% Stephen Church, Offi ce Managing Partner for the year. An increase of 11.1% is expected in following a 10.5% increase in 2020. EY in Manchester said: “With the labour market 2022.

58 | Net trade is expected to make a two- percentage point contribution to GDP growth in UK RETAILERS MUST ENHANCE 2020, as a result of imports (down 18.1%) falling faster than exports (down 11.5%). This situation ONLINE PRESENCE TO SURVIVE will reverse in 2021 with imports (up 16.3%) outpacing exports (up 10.6%). Stephen Church continued: “The economy THE COVID-19 WINTER looks set to start 2021 with less momentum than previously hoped for and the next few quarters Retailers off ering a robust eCommerce site are will be a test for many. The North West business community has some obvious challenges to better placed to survive increased demand deal with in the short-term and investment may throughout golden quarter not be on the agenda at the moment for some. This is a diffi cult time to be making decisions, s the tightening of lockdown measures especially those with longer horizons such as has come back into play, never before capital investment, but greater certainty towards Ahas it been more imperative for retailers the end of next year should provide the region’s to plan ahead and think innovatively about businesses with the confi dence they need to how they can optimise their online presence. execute their plans. This is according to James Allen-Lewis, “Companies will need to think carefully about Development Director at Sonassi, who fears how they navigate the impact of COVID-19 on many ecommerce retailers are overwhelmingly their customers, teams and supply chains, while unprepared for the second wave of COVID-19 at the same time ensuring they have taken in addition to the golden quarter. the necessary steps to be ready for the end These concerns are exemplifi ed by a recent of the Brexit transition period at the end of the survey by Brightpearl which found over half year. Further out, companies will need to start of UK retailers made no changes to their crashed websites and long online queues. preparing for when the economy starts to show business models in preparation for another The retailers that are able to respond quickly signs of sustainable growth.” global outbreak. The survey also discovered to increased demand, partnered with a robust only 56% of merchants believe their business Further stimulus prospects and easy to use eCommerce presence, that could survive a potential spike in cases, forcing will outperform those that don’t. Given the increased risks facing the economy, us to consider the detrimental impact on the the EY ITEM Club suspects the Bank of England UK retail industry in the coming months. “The recent cyber-attack on 2,000 Magento will announce further asset purchases at the 1 stores in what has been described as the Allen-Lewis explains: “The ongoing November or December Monetary Policy largest documented campaign since 2015, is pandemic has resulted in an increased Committee (MPC) meetings, most likely around indicative of the fact that many online retailers demand for retailers to invest more heavily in £100bn, which would take the total value of and supermarkets still do not have the basics their digital presence. While some merchants purchases up to £845bn. in place. To ensure retailers safeguard their have taken extra steps to enhance their online capabilities successfully, simple steps Howard Archer adds: “It looks unlikely that the eCommerce infrastructure, the vast majority such as basic cyber security best practices Bank of England will cut interest rates below are still falling behind as they simply did should be at the top of retailer’s agendas, with 0.10%. While the Bank continues to review the not have the time to assess and plan for a regular updates to passwords and multi-factor case for negative interest rates, we suspect the second wave and subsequent collision with authentication not to be overlooked. MPC will maintain the view that such a move is this year’s peak period. not in the best interests of the UK economy.” “Consumers will look to sites that already “A prime example of this disparity is off er speed, security and ease of ease, Downside risks to the forecast supermarket giant Tesco’s ability to ramp up its meaning retailers must hold off on investing online delivery capacity to over 1 million slots While a vaccine could provide a positive boost in innovative features for their eCommerce per week from 660,000 just a month after the to growth forecasts, the EY ITEM Club warns that infrastructure until they have basics covered. crisis fi rst struck. Some supermarkets, with risks are weighted to the downside of its latest That being said, even retailers off ering a traditional, out-dated ecommerce infrastructure, economic forecast. Key risks include pent-up fl awless online experience and incredibly as well as smaller, indie retailers, on the other demand waning, increased restrictions on activity intuitive interface still need to tread carefully hand, have been unable to wholly adapt to this due to rising COVID-19 cases, uncertainty around around devices such as video and sound. sustained demand for eCommerce. As a result, the future UK-EU relationship and a signifi cant rise A successful eCommerce store will off er they are less likely to cope with the mounting in unemployment as the furlough scheme draws customers the choice of tailoring their online pressures of the new age of online shopping. to a close this month. experience, rather than frustrating them with The latest forecast also notes that, even if Allen-Lewis continues: “With the golden- gimmicks and thus pushing them to look for further virus outbreaks are contained and major quarter now here, retailers and supermarkets alternative options. must ensure they have made the necessary restrictions on economic activity are avoided, “Tactics such as personalisation, marketplace preparations for an increased demand on their consumers and businesses could remain cautious selling and providing the ultimate online ecommerce platforms. By opting for a digital in their behaviour for an extended period. delivery service will also be pivotal for retailers fi rst strategy, retailers will ensure they are The outcome of EU-UK trade negotiations will who have established the basics and are able to not only survive the second wave of have a signifi cant impact on the forecast, which looking to remain competitive beyond the COVID-19, but also thrive. assumes a “bare bones” Free Trade Agreement second wave. Successful merchants will will be agreed by 31 December. Without an “One of the main issues supermarkets faced utilise data to off er unique deals and not agreement, growth of 4.8% is forecast in 2021 back at the beginning of the pandemic in overpromise on items like next-day delivery (down from 6.0%) and 2.6% in 2022 (down from March was coping with increased demand, if they wish to retain their customers,” Allen 2.9%). resulting in many customers faced with Lewis concludes.

| 59 HOW TO RUN A BETTER BUSINESS FROM YOUR SMARTPHONE Entrepreneurs reveal the secrets to running a business using just your smartphone t seems like there’s now an app for everything Working with industry 5. Sprout Social (Available on iOS and I– but which of the millions of smartphone professionals from across a range Android – Free but you need a Sprout apps are most useful if you’re trying to run a Social account) of sectors, e2save shares top six successful business? And how can you use your Sprout Social is an intelligent social media smartphone to improve productivity? apps for business, according to management app, which makes content Online smartphone retailer, e2save, looked into entrepreneurs: creation, sharing and management eff ortless how business owners use their smartphones at while on the move. work, and also asked entrepreneurs to reveal 1. Slack (Available on iOS and Android – which apps and features they’ve found most Free) 6. Microsoft Teams (Available on iOS and useful. Slack brings everything you need for team Android – Free) collaboration into one place, available across The Microsoft Teams app lets you take The research showed that a quarter of (24%) of any device, making communication on the go important meetings and make quick calls businesses use their mobile apps to increase eff ortless. with your associates while you’re on the revenue, whilst more than a third (38%) use their go. app to improve their customer service and 12% 2. MailChimp (Available on iOS and Android use foster customer loyality1. E2save also found – Free) that almost two thirds (63%) of all emails in the UK are now opened on mobile devices2. The MailChimp app allows you to create, send and measure your email marketing from your Lee Dobson, Senior Account Manager at smartphone. You can also fi nd new people Bulldog Digital Media, says: “As a business easily via Facebook and Instagram ads, as well owner, I’ve found that a lot of work is done on as managing subscribers. my phone and, believe it or not, I can easily go a whole day without logging on to my laptop. 3. Adobe Spark Post (Available on iOS Phones are so advanced nowadays that and Android – Free) they make it quick and easy to check emails, The Adobe Spark Post app makes network, access analytics, visit a site… need I go graphic design easy, with plenty of on? The misconception that phones are purely templates and tutorials to help you for scrolling on social media is far from the truth. create designs from your phone. No worker should feel guilty for working from their phone.” 4. iZettle (Available on iOS and Android – The iZettle app turns Georgina Wilson-Powell, who runs Pebble Free but card reader is ordered separately) Magazine, said: “I run about 50% of my The iZettle app turns your phone into your phone into a complete business via my phone and couldn’t be a complete POS system, able to POS system, able to take without it. As well as the usual social take most forms of payment media and taking photos etc. I also with ease. most forms of payment use it for emailing on the move, Slack chats and sharing voice recordings – I with ease. wouldn’t be without it. Karl Middleton, Mobile Expert at e2save, added: “What once might have been expensive software is now readily available for business owners at their fi ngertips – often for free. These are just a few apps that can help when it comes to running and managing a business and there are countless others out there. Our advice would be to do plenty of research and ask around to fi nd the right combination that works for you.” For more tips and advice from the experts at e2save, visit: https://www.e2save.com/ community/

60 | One-third of all UK remote job opportunities HOW TO RUN A BETTER are in IT sector ■ Searches for remote roles up over 680% since January 2020 BUSINESS FROM YOUR ■ IT sector accounts for 15,400 remote job openings, 33% of remote jobs in UK ■ A third of all Customer Services roles now advertised as remote - highest sector % ■ ‘Head of Remote’ could be the next big hiring trend as Facebook, Quora and GitHub all SMARTPHONE employ remote working specialists Entrepreneurs reveal the secrets to running a business using just your smartphone It is the top hiring sector for remote workers, accounting for nearly a third of all UK remote job t seems like there’s now an app for everything Working with industry 5. Sprout Social (Available on iOS and openings, according to new research from job search engine Adzuna. – but which of the millions of smartphone Android – Free but you need a Sprout I professionals from across a range ollowing Boris Johnson’s announcement are designated ‘remote’ opportunities. Just (236 jobs), and payment company Mastercard apps are most useful if you’re trying to run a Social account) that UK employees who can ‘work 14.9% of PR & Marketing advertised openings (117 jobs). successful business? And how can you use your of sectors, e2save shares top six Sprout Social is an intelligent social media eff ectively from home should do so over are ‘remote’ according to the analysis, with just smartphone to improve productivity? apps for business, according to F Companies are supporting the increase in management app, which makes content the winter’, Adzuna analysed the sectors that 1,500 remote roles available paying an average remote working by hiring for experts to help the creation, sharing and management eff ortless Online smartphone retailer, e2save, looked into entrepreneurs: have adjusted best to remote working - and of £37,400. Similarly, only 9.2% of Accounting transition. Facebook recently hired for a ‘Remote how business owners use their smartphones at while on the move. revealed those that still have work to do. & Finance positions are advertised as remote, Work, Director’, social platform Quora for a ‘Head 1. Slack (Available on iOS and Android – work, and also asked entrepreneurs to reveal Since the pandemic, the appetite for remote equal to 2,700 roles paying £42,600. of Remote Work’ and software fi rm GitLab, which Free) 6. Microsoft Teams (Available on iOS and which apps and features they’ve found most roles has sky-rocketed, with searches for The trend for offi ce-based jobs being easier to has been fully remote since 2011, employing a Android – Free) useful. Slack brings everything you need for team ‘Remote’ opportunities up over 680% compared move online is visible in pay trends. On average, ‘Head of Remote’.* collaboration into one place, available across The Microsoft Teams app lets you take The research showed that a quarter of (24%) of to January 2020. Yet the number of remote roles remote jobs are advertising salaries of £40,061, Andrew Hunter, co-founder of Adzuna, any device, making communication on the go important meetings and make quick calls on off er has risen just +147% compared to a year signifi cantly higher than the UK average of businesses use their mobile apps to increase comments: “Remote working is here to stay, but eff ortless. with your associates while you’re on the ago, with 47,300 job ads specifying they are for £34,539 for all jobs (according to our latest Jobs revenue, whilst more than a third (38%) use their remote job opportunities have a way to go to go. a remote role out of the 590,400 jobs on off er in Report data for August), revealing a wage divide app to improve their customer service and 12% catch-up. Nine-in-ten job openings fail to specify 2. MailChimp (Available on iOS and Android the UK. And some sectors have adjusted to the in the types of roles that can transition to remote use foster customer loyality1. E2save also found if a role is remote and may be missing out on – Free) new normal quicker than others. working. Blue-collar industries, by comparison, that almost two thirds (63%) of all emails in the applications from cautious jobseekers nervous off er far fewer remote job opportunities, with just 2 The MailChimp app allows you to create, send IT is the top hiring sector for remote workers, about returning to the offi ce. IT is leading the UK are now opened on mobile devices . 3.8% of advertised Trade & Construction jobs and measure your email marketing from your with 15,400 remote jobs on off er, representing charge, accounting for a third of overall remote designated as remote. Lee Dobson, Senior Account Manager at smartphone. You can also fi nd new people just under a quarter (23.5%) of IT opportunities job opportunities, helped by a sector full of early- Bulldog Digital Media, says: “As a business easily via Facebook and Instagram ads, as well and one-third (32.6%) of overall remote Part-time openings may off er a lifeline to blue- adopters and technical pioneers. This refl ects owner, I’ve found that a lot of work is done on as managing subscribers. opportunities. The average advertised salary on collar jobseekers struggling to fi nd remote jobs the wider trend of white-collar work moving my phone and, believe it or not, I can easily go off er is £51,300, with top remote jobs available to apply for. Nearly a third (30.4%) of Part-Time online. But blue-collar jobhunters have far fewer a whole day without logging on to my laptop. 3. Adobe Spark Post (Available on iOS including C#, Java and Ruby Developer jobs are remote, with opportunities available remote opportunities to choose from. There is Phones are so advanced nowadays that and Android – Free) positions, Network Engineers, Software for Data Entry Clerks and Virtual Assistants, as an inequality issue here and we must question they make it quick and easy to check emails, Developers and Cloud Security Specialists as the companies hire contract and part-time staff to whether enough is being done to protect The Adobe Spark Post app makes network, access analytics, visit a site… need I go sector has adjusted quickly to the ‘new normal’. meet rising demand without committing to full- lower-skilled, lower-paid workers forced to put graphic design easy, with plenty of on? The misconception that phones are purely Meanwhile the Customer Services sector has time hires. themselves at risk to fi nd work. templates and tutorials to help you for scrolling on social media is far from the truth. also responded well to the pandemic, with “It’s good to see companies prioritising the create designs from your phone. Top remote hiring companies and new remote No worker should feel guilty for working from remote hiring activity accounting for the greatest online transition and starting to hire remote job titles specialists. Chief Diversity Offi cer has been one their phone.” 4. iZettle (Available on iOS and Android – proportion (32.7%) of advertised roles (4,300 The iZettle app turns roles, 2nd most remote jobs). Remote sales The companies hiring for the most remote of the fastest growing roles so far this year. Head Georgina Wilson-Powell, who runs Pebble Free but card reader is ordered separately) advertised salaries average £20,500 and include workers currently include estate agency of Remote Working could be the new hot job title Magazine, said: “I run about 50% of my The iZettle app turns your phone into your phone into a complete opportunities for virtual call centre assistants and Spicerhaart (373 jobs), healthcare giant Bupa for 2021 and beyond.” business via my phone and couldn’t be a complete POS system, able to POS system, able to take market research experts. without it. As well as the usual social take most forms of payment Sales is the joint-3rd top hiring sector, advertising media and taking photos etc. I also with ease. most forms of payment 3,400 remote roles. Available roles include UK Remote Jobs - by top 10 sectors use it for emailing on the move, Slack experts who specialise in marketing and chats and sharing voice recordings – I with ease. Rank Sector Advertised Remote % of total Average Advertised selling on online sites like Etsy, Facebook and wouldn’t be without it. Vacancies hiring Remote Salaries Karl Middleton, Mobile Expert at e2save, Instagram. Telesales advisors and Fundraisers 1 IT 15,400 23.4% £51,300 added: “What once might have been expensive are also in hot demand. The average salary on off er for remote sales roles is £34,400. software is now readily available for business 2 Customer Services 4,300 32.7% £20,500 owners at their fi ngertips – often for free. These On equal footing, Healthcare & Nursing is also =3 Sales 3,400 10.7% £34,400 are just a few apps that can help when it comes advertising 3,400 remote roles, driven by a rise =3 Healthcare & Nursing 3,400 4.5% £36,000 to running and managing a business and there in telephone consultations and remote health are countless others out there. Our advice assessments, yet this represents just 4.5% of 5 Accounting & Finance 2,700 9.2% £42,600 total openings within the sector. would be to do plenty of research and ask 6 Part-time 2,600 30.4% £27,500 around to fi nd the right combination that works Service industries slower to react to the new 7 Social Work 2,400 6.9% £29,400 for you.” normal 8 Engineering 1,900 4.1% £43,400 For more tips and advice from the experts Offi ce-based service industries may seem an 9 Trade & Construction 1,700 3.8% £46,700 at e2save, visit: https://www.e2save.com/ obvious contender for remote-working, but a community/ low proportion of job openings in these sectors 10 PR & Marketing 1,500 14.9% £37,400

| 61 CHICAGO RACECOURSE GOES LIVE WITH VLR’S NEW CONCEPT IN PARI-MUTUEL VIRTUAL RACING PRODUCTS Hawthorne course partners with Virtual Live Racing’s movie & TV award winning CGI experts

Screenshots showing the stunningly realistic VLR graphics in the virtual version of Hawthorne Race Course.

Kennel Club in Florida, and we have two more tracks that are currently undergoing testing before being launched later this month. Our Virtual Live Racing product off ers a no cost, risk free, revenue stream opportunity to racetracks all over the world. Racing is going through a tough time and tracks should embrace new products which can off er them income and promote their tracks to a global audience.” Joey D Michaels is VLR’s Business Development Consultant for the US and is responsible for building relationships with track owners and online Account Deposit awthorne Race Course in Chicago Wagering (ADW) betting operators to drive has partnered with Isle of Man-based Our Virtual Live Racing expansion into tracks, casinos, and off -track Hpioneering software developers Virtual betting outlet. Click here to watch a VLR demo Software who use state of the art technology to product off ers a no cost, which shows virtual thoroughbred racing at create virtual tracks. risk free, revenue stream Hawthorne Race Course. Marketed as Virtual Live Racing products, the virtualliveracing.com software fi rm’s CGI experts have won BAFTA opportunity to racetracks and Royal Television Society awards, and received Emmy nominations, for their work in all over the world. the movie and TV industries before working with VLR. Using their world class special eff ects skills, and the latest CGI technology, they now create fully rendered replicas of leading US race tracks with stunning graphics, realistic race commentary, and virtual races based on results from race data at each track. While legacy virtual racing products are based on RNG (Random Number Generator), Virtual Live Racing’s products are a huge leap forward and a fi rst in the USA and internationally because races are based on anonymised and encrypted data from real-life thoroughbred, harness and greyhound races. John Walsh, Assistant General Manager at Hawthorne, said: “We are excited to off er our Hawthorne data and brand to be included with this innovative new pari-mutuel wagering product line. Racing fans across North America will be able to wager Hawthorne Virtual as it is available to all tote systems in the US via distribution through AmTote International’s Spectrum wagering system which enables us to create a brand new risk-free revenue stream.” VLR’s Chairman is Vincent Caldwell, an online betting pioneer and former licensed ADW operator. He said: “Hawthorne is our fourth product to go live in the US. It follows Derby Lane, Tampa Bay Downs and Palm Beach

62 | CHICAGO RACECOURSE GOES LIVE WITH VLR’S NEW CONCEPT IN PARI-MUTUEL VIRTUAL RACING PRODUCTS Hawthorne course partners with Virtual Live Racing’s movie & TV award winning CGI experts

Screenshots showing the stunningly realistic IT TAKES VLR graphics in the virtual version of Hawthorne Race Course. A CERTAIN Kennel Club in Florida, and we have two more tracks that are currently undergoing testing before being launched later this month. Our KIND OF Virtual Live Racing product off ers a no cost, risk free, revenue stream opportunity to racetracks all over the world. Racing is going through a PERSON… tough time and tracks should embrace new products which can off er them income and promote their tracks to a global audience.” Joey D Michaels is VLR’s Business Development Consultant for the US and is responsible for building relationships with track owners and online Account Deposit awthorne Race Course in Chicago Wagering (ADW) betting operators to drive has partnered with Isle of Man-based Our Virtual Live Racing expansion into tracks, casinos, and off -track Hpioneering software developers Virtual betting outlet. Click here to watch a VLR demo Software who use state of the art technology to product off ers a no cost, which shows virtual thoroughbred racing at create virtual tracks. risk free, revenue stream Hawthorne Race Course. Marketed as Virtual Live Racing products, the virtualliveracing.com software fi rm’s CGI experts have won BAFTA opportunity to racetracks and Royal Television Society awards, and received Emmy nominations, for their work in all over the world. the movie and TV industries before working with VLR. Using their world class special eff ects skills, and the latest CGI technology, they now When you’re part of a team handling over create fully rendered replicas of leading US race tracks with stunning graphics, realistic race 6,000 calls a month and as many emails, a commentary, and virtual races based on results job in our Contact Centre is not for those from race data at each track. While legacy virtual who like a quiet life. racing products are based on RNG (Random Number Generator), Virtual Live Racing’s With customers in 170 di erent countries, products are a huge leap forward and a fi rst in the USA and internationally because races are you never know where the next caller is based on anonymised and encrypted data from coming from or what their circumstances are. real-life thoroughbred, harness and greyhound Whether they need a listening ear or help races. when a loved one has passed away. It’s not John Walsh, Assistant General Manager at for those who like the same old same old. Hawthorne, said: “We are excited to off er our Hawthorne data and brand to be included with this innovative new pari-mutuel wagering It takes people like Hayley, who’s been part of product line. Racing fans across North America the Contact Centre for 20 years. will be able to wager Hawthorne Virtual as it is available to all tote systems in the US via Find out more at distribution through AmTote International’s www.rl360.com/quality/hayley Spectrum wagering system which enables us to create a brand new risk-free revenue stream.” VLR’s Chairman is Vincent Caldwell, an online betting pioneer and former licensed ADW HAYLEY REYNOLDS-HILL Quality at your service operator. He said: “Hawthorne is our fourth ISLE OF MAN OFFICE product to go live in the US. It follows Derby Lane, Tampa Bay Downs and Palm Beach

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