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Annual Report Sydney Opera House Financial Year 2016-17 Contents Sydney Opera House Annual Report 2016-17 01 About Us Our History 05 Who We Are 08 Vision, Mission and Values 12 Highlights 14 Awards 20 Chairman’s Message 22 CEO’s Message 26 02 The Year’s Activity Experiences 37 Performing Arts 37 Visitor Experience 64 Partners and Supporters 69 The Building 73 Building Renewal 73 Other Projects 76 Team and Culture 78 Renewal – Engagement with First Nations People, Arts and Culture 78 – Access 81 – Sustainability 82 People and Capability 85 – Staf and Brand 85 – Digital Transformation 88 – Digital Reach and Revenue 91 Safety, Security and Risk 92 – Safety, Health and Wellbeing 92 – Security and Risk 92 Organisation Chart 94 Executive Team 95 Corporate Governance 100 03 Financials and Reporting Financial Overview 111 Sydney Opera House Financial Statements 118 Sydney Opera House Trust Staf Agency Financial Statements 186 Government Reporting 221 04 Acknowledgements and Contact Our Donors 267 Contact Information 276 Trademarks 279 Index 280 Our Partners 282 03 About Us 01 Our History Stage 1 Renewal works begin in the Joan 2017 Sutherland Theatre, with $70 million of building projects to replace critical end-of-life theatre systems and improve conditions for audiences, artists and staf. Badu Gili, a daily celebration of First Nations culture and history, is launched, projecting the work of fve eminent First Nations artists from across Australia and the Torres Strait on to the Bennelong sail. Launch of fourth Reconciliation Action Plan and third Environmental Sustainability Plan. The Vehicle Access and Pedestrian Safety 2016 project, the biggest construction project undertaken since the Opera House opened, is completed; the new underground loading dock enables the Forecourt to become largely vehicle-free. The Welcome Centre opens and wins the 2015 2016 National Trust Heritage Award for Interpretation. The NSW Government reserves $202 million for Stage 1 Renewal projects; self-funded stage machinery upgrade for Joan Sutherland Theatre announced. 05 2012 2011 2013 The Opera House First Reconciliation The Opera House celebrates its creates the Action Plan 40th Anniversary; planning for the dedicated role of developed; Vehicle Decade of Renewal begins; the Head of Indigenous Access and by-invitation group of supporters Programming and Pedestrian Safety the Idealists formed. appoints Rhoda project begins. Roberts AO to the position. 2010 2009 First Environmental Western Foyers 2007 Sustainability Plan refurbished. UNESCO World Heritage listing: the Opera launched. House is the youngest site to be listed and one of only two sites to be listed during the lifetime of its architect. First Access Strategic Plan launched. About Us | Our HistoryAbout 2006 2005 2002 1999 Asian-language tours National Heritage Utzon Design Jrn Utzon begin in Mandarin, listing. Principles published. re-engaged as design Japanese and consultant to the Korean. Opera House. 1966 1959 1973 Jrn Utzon resigns. Work begins on Opening Ceremony and Royal Concert Stage 1 of the Sydney with HM Queen Elizabeth II and HRH Opera House – the the Duke of Edinburgh. foundations. 1957 Jrn Utzon wins 1954 Sydney Opera House The Hon. JJ Cahill, Premier of design competition. NSW, convenes a conference to discuss the establishment of an opera house in Sydney. 06 2017 — Badu Gili, a daily celebration of First Nations culture and history, is launched. Badu Gili. Photo by Daniel Boud Sydney Opera House Annual Report 2016-17 Sydney Opera House. Photo by Hamilton Lund Who We Are The Opera House is one of the 20th century’s greatest buildings and one of the 21st century’s busiest performing arts centres. Built to “help mould a better, more enlightened community”, as then-NSW Premier Joseph Cahill said in 1956, it stands on Bennelong Point, which the local Gadigal people knew as Tubowgule, meaning “where the knowledge waters meet”. Tubowgule has been a gathering place for storytelling, feasting, culture and celebration for thousands of years. Its name is a reference to the magical energy liberated where salt and fresh water combine. Since opening in 1973, Jrn Utzon’s masterpiece has become a meeting place for matters of local, national and international signifcance as well as a site where arts of all kinds fourish. In this, the Opera House not only lives up to the mandate enshrined in its 1961 enabling Act, but continues the ancient traditions of this special place, now and into the future. 08 One of the 20th century’s greatest buildings and one of the 21st century’s busiest performing arts centres. Today, the Opera House attracts more than eight million visitors a year, of whom almost 1.5 million attend performances. The celebrated work of our seven fagship Resident Companies is complemented by a diverse program from Sydney Opera House Presents that ranges from classical music and dance to contemporary performance, About Us | Who We Are Are Us | Who We About theatre for children and First Nations art and performance. Homeground Festival 2016, Weaving Workshop. Photo by Daniel Boud 09 Sydney Opera House Annual Report 2016-17 The Children's Republic of Sydney. Photo by One Day Somewhere Photography More than eight million visitors and about 1,800 About Us | Who We Are Are Us | Who We About performances each year. About 1,800 performances are presented each Australia’s First Nations people, education, year across our six theatres and the Opera access and care for the environment House Forecourt. Digital technology has also are embedded both strategically and in enabled the Opera House to reach beyond its daily operations. site to a worldwide audience. The Opera House is now well into the Decade The Opera House is maintained and operated of Renewal launched in its 40th Anniversary on behalf of the NSW Government and the year. Utzon himself said that as time passed people of NSW by the Sydney Opera House and needs changed, it was “natural to modify Trust. It is a not-for-proft public trading entity the building to suit the needs and techniques of that this year generated nearly 87% of operating the day”. The incredible richness of the Opera revenue through its own activities. The NSW House’s heritage informs every step of this vital Government provides the rest of evolution to ensure the Opera House remains its operating revenue and also funds the the symbol of modern Australia. building’s maintenance. Who we are in the future will be defned by how As a community asset that belongs to us all, we manage these competing claims. In doing the Opera House takes its responsibilities as so, we are guided by our vision: to be as bold a cultural leader seriously. Reconciliation with and inspiring as the Opera House itself. 10 The Hon. Don Harwin MLC Minister for the Arts We have the pleasure of presenting the Annual Report of the Sydney Opera House for the year ended 30 June 2017 for presentation to Parliament. This report has been prepared in accordance with the provisions of the Annual Reports (Statutory Bodies) Act 1984and the About Us | Who We Are Are Us | Who We About Public Audit and Finance Act 1983. Nicholas Moore Chairman Louise Herron AM Chief Executive Ofcer Vivid LIVE, Air. Photo by Prudence Upton 11 Sydney Opera House Annual Report 2016-17 Vision, Mission and Values Our Vision To be as bold and inspiring as the Opera House itself. Our Mission – To treasure and renew the Opera House for future generations of ar tists, audiences and visitors; and – To inspire, and strengthen the About Us | Vision, Mission and Values Us | Vision, Mission and Values About community, through everything we do. Our Values – Creativity: Be bold and innovative. – Excellence: Make it the best. – Collaboration: One team. – Accountability: Focus and Own it. Underpinning our values is safety, which is our greatest responsibility. → Sydney Opera House. Photo by Hamilton Lund 12 Sydney Opera House Annual Report 2016-17 Highlights Engaging with the Opera House 4.9 million unique users of our website 800,031 attendances at Resident Companies performances 2.6 million food and beverage transactions 491,000 384,881 visitors take a tour attendances at Sydney Opera House Presents presentations 2.2 million views of Lighting the Sails: Audio Creatures live stream 123,671 attendances at performances for Young Audiences 1.9 million 1,468,386 social media fans attendances at performing arts events 14 Vivid LIVE, Deafheaven. Photo by Prudence Upton Experiences (pp.37-68) Performing Arts (pp.37-63) Visitor Experience (pp.64-68) – 1,468,386 attendances at – Revenue increases 5.6% to $39.3 million 1,784 performances – More than 491,000 visitors take a tour, – 800,031 attendances at 778 performances up from 437,000 in FY16 by Resident Companies – Food and beverage revenue increases – 384,881 attendances at 697 Sydney Opera 7% to $13 million House Presents performances – Mor e than 2.6 million food and – 123,671 attendances at 372 performances beverage transactions for young audiences – Lighting the Sails: Audio Creatures live stream viewed 2.2 million times About Us | Highlights About – 59 ,300 attendances at 87 Talks & Ideas events – 1 07,097 attendances at contemporary music performances 15 Sydney Opera House Annual Report 2016-17 NSW Government provides $26 million for additional upgrades to the Joan Sutherland Theatre, including About Us | Highlights About accessibility works. Partners and Supporters (pp.69-72) – NSW Government provides $26 million for additional upgrades to the Joan Sutherland Theatre, including accessibility