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A Toolkit for Storytelling Interpretation: How to Help Visitors Experience Your contents We aim to make Ireland’s Ancient East the STORYTELLING INTERPRETATION 7 most engaging, enjoyable and accessible cultural holiday experience in Europe How to ... use stories about people 16 This toolkit shows how to deliver the brand promise to How to ... plan and deliver storytelling interpretation 19 your visitors, on your site, with your people. STORYTELLING INTERPRETATION AND EXPERIENCE 20 How to ... make your storytelling interpretation into an experience to remember 22 SELF-GUIDED HERITAGE TRAILS 24 How to ... create a storytelling self-guided trail 32 STORYTELLING INTERPRETATION IN COMMUNITIES 34 How to ... create a community storytelling interpretation project 38 MEDIA FOR STORYTELLING INTERPRETATION 40 How to ... create storytelling interpretation for multi-lingual audiences 43 How to ... create a storytelling panel 47 How to ... plan your storytelling interpretation 54 Front cover: Wicklow Gaol Loughcrew Cairns, Co. Meath Back cover: Glendalough, Co. Wicklow 2 3 IRELAND’S ANCIENT EAST IS ALL ABOUT GREAT STORYTELLING EXPERIENCES Ireland’s Ancient East welcomes visitors from across the world to Ireland and to our story experiences. Our skilled and hospitable storytelling changes the way people experience our places, our past and our people. It creates memories that touch people and that they will remember forever. To create these memories we need to connect with the visitor by sharing the human story behind our great heritage. To develop great visitor experiences we need to develop our sites and plan how we use them to bring these stories to Image © Irish National Heritage Park Image © Irish National Heritage Park life. Within Ireland’s Ancient East we use Costumed guide at the Irish National Heritage Park, Co. Wexford storytelling interpretation to do this. Glendalough, Co. Wicklow 4 5 WHAT IS STORYTELLING INTERPRETATION? Our vision is to make Ireland’s Ancient East the most enjoyable, engaging and accessible culture experience in Europe. Storytelling interpretation uses It’s not just the story you want storytelling to connect people to tell, it’s the story your visitor For us to be successful we must put visitor motivations at the heart of everything we do. This means we must evolve to the places they visit. wants to hear. our experiences from being heartfelt but earnest, to being Storytelling interpretation builds Storytellers always have their eye enjoyable and engaging. meaningful relationships between places on the audience and how they are Over the last eighteen months Fáilte Ireland has worked with and communities and the people who reacting. Creating enjoyable storytelling industry partners and stakeholders to create new or enhanced visit them. It does this by focusing on interpretation requires the same tight visitor experiences for Ireland’s Ancient East. We have created the visitors and being rooted in authentic focus on your visitors. this toolkit to share our learnings with you and to show you how first-hand experience of a place. Fortunately we know the visitors to Ireland’s to implement storytelling interpretation at your site. This toolkit Storytelling interpretation is engaging, Ancient East well. We know they like: is for visitor-facing businesses and communities with stories to entertaining and accessible. It creates tell. Attraction managers, tourism businesses, accommodation • to be independent and wander off the powerful encounters and leaves providers, interpretation planners and designers will all find this beaten track memories that last a lifetime. guidance useful. The Ireland’s Ancient East brand promises the • to discover unusual and stimulating best storytelling experience in the world. This toolkit shows how Storytelling interpretation requires experiences to find your best stories and how to tell them in the best way in careful planning and skilful delivery. • to ‘connect with the past’ the best places, by using your people, your site and a range of This toolkit explains how to do that. • to delve deeper into history and culture communication media creatively. • to ‘get under the skin’ of a place I look forward to continuing our shared journey to develop • to meet Irish people, and share the Irish Ireland’s Ancient East into a world class holiday destination. way of life Good storytelling interpretation will deliver all of these. Ireland’s Ancient East Signature Stories With help from many people across the territory, we have created a series of Signature Jenny De Saulles, Stories for Ireland’s Ancient East. These stories are shaping everything we do. Head of Ireland’s Ancient East • Ancient Ireland • Ireland’s Mystical Waterway at Fáilte Ireland • Castles And Conquests • Sacred Ireland • High Kings and Heroes • The Sport of Kings • Big Houses and Hard Times • Vikings • Maritime Gateway You can read the stories on Irelandsancienteast.com or download them from irelandscontentpool.com. Find out more about how to use them from Ireland’s Ancient East: A toolkit for business (available to download from failteireland.ie/ IrelandsAncientEast) Loughcrew Cairns, Co. Meath 6 7 STORYTELLING INTERPRETATION WHY IS STORYTELLING INTERPRETATION IMPORTANT IN IRELAND’S ANCIENT EAST? Stories are welcoming Storytelling interpretation: and hospitable. • focuses on the audience, what they know Since earliest times, stories have offered and what they are interested in travellers a warm introduction to a place • highlights people, actions and relationships and its people. Ireland’s Ancient East uses rather than just dates and factual details storytelling interpretation to do the same. • creates empathy between people from different times, cultures and places • creates atmosphere and builds identity and ‘sense of place’ Storytelling interpretation creates accessible, enjoyable and engaging experiences. Hook Lighthouse, Co. Wexford Storytelling by the fire, Castell Henllys Iron Age Fort, Wales Image © Hook Heritage Image © Peter Phillipson/TellTale 8 9 STORYTELLING INTERPRETATION STORIES CAN LINK PLACES ARE THE STORIES TRUE? Well, that just depends ... on what you are trying to do and the context. Storytelling interpretation can include: narratives based solidly Some stories run across the whole of Ireland’s Ancient East. on well-researched facts, myths, legends and other old stories, word As visitors travel through Ireland’s Ancient Look for opportunities to link your business of mouth, and local gossip or jokes. East they will meet Vikings, monastic orders, to others. Tell your visitors where they can Normans and great families. They will meet find out more about your stories. Signpost What is important is that your visitors them more than once, at different places. them to nearby attractions and businesses. always know what sort of story you This will make Ireland’s Ancient East more are telling. coherent, meaningful and memorable. The physical features of the ‘lush green landscape’ such as hills, rivers and soils, have influenced many aspects of people’s lives here, now and in the past. These can make good links. Ireland’s Ancient East is a landscape of places, experiences and stories. Images © Peter Phillipson/TellTale Guide and sculpture telling the story of Cell Uachtair Lamhann, or ‘The Church of the Eight Hands’, Holycross Abbey, Co. Tipperary Brownshill Dolmen, Co. Carlow 10 11 STORYTELLING INTERPRETATION TELLING STORIES IN YOUR BUSINESS NOT JUST RECITING HISTORY The storytelling interpretation that characterises the essence of Ireland’s Ancient East will: • emphasise people and their stories • have a strong structure – a good beginning, a well-structured middle • make good use of drama and emotion and a memorable ending • have an informal, personal style and tone • include the past and the present • use (appropriate) humour • link to other stories nt Group Ltd. The single most important technique for changing history into a storytelling Hook Lighthouse, Co. Wexford experience is to focus on the people. Storytelling interpretation is dramatic and uses the emotions and actions of the protagonists. Hill of Uisneach, Co. Westmeath Image left © Uisneach Management Ltd. | top right Hook Heritage bottom Youghal Socio-Economic Developme Youghal Clock Gate Tower, Co. Cork 12 13 STORYTELLING INTERPRETATION FOCUS ON CHARACTERS St. Canice’s Cathedral, Kilkenny Using characters (real or Sometimes you will need to imagined) as a vehicle for the look hard for your characters. story is a powerful technique. It may be that what you want people to Using individuals to highlight remember is the architecture or the plants the wider story: or the geomorphology. That is fine – but finding some character-driven stories will • attracts and engages people’s attention help make that more memorable. • encourages empathy and imagination So, for example, when looking at • creates compelling and memorable architecture, talk about the architects, the narratives sponsors and their visions and influences. • gives your interpretation a voice and Talk about gardens through garden a perspective designers, plant hunters, gardeners, families Characters make a story. Storytelling and their experiences and motivations. interpretation focuses on people, their Explore vernacular architecture through the actions, emotions and experiences. builders and the people who lived there. An individual perspective can be used to recount a larger history. Two or more individuals can share the narrative creating a richer and more gripping drama that highlights differences and tensions. Characters can link people, past and present, who were
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