AirAsia ‘FlexIt’ Offer - Make Unlimited Changes to your Booking at no Change Fee Terms and Conditions

1. AirAsia India Limited (“AirAsia India”) is offering an unlimited “change fee” waiver to its customers from 18 April 2021 to 15 May 2021 (both dates inclusive) (“Offer Period”) on selective fare options, through any booking platform, in accordance with the terms and conditions specified herein (“T&Cs”). 2. The Offer is available for all AirAsia India (I5) operated domestic flights, excluding the group bookings made on AirAsia India’s flights. 3. The “change fee” shall be waived off for any changes made to the travel date (only) by the customer for their bookings made during the Offer Period, without any restrictions on the revised travel dates. However, the Offer shall not apply in the event the customer cancels the booking later or changes the sector, in which cases the “cancellation fee” shall be chargeable at currently applicable rates. 4. The Offer is applicable to all domestic travel bookings on selective fare option (i.e. Regular Fares and Premium Flex Fares) for one-way, connecting, and round-trip flights on all AirAsia India operated flights. 5. The Offer is valid for bookings made through all booking channels, including but not limited to AirAsia India’s official website, Mobile App, OTA, and call centre. 6. In order to avail the Offer, the original booking on an AirAsia India operated domestic flight should have been made during the Offer Period. 7. All AirAsia India flight bookings made under this Offer shall be subject to AirAsia India’s Terms and Conditions of Carriage (“CoC”) available at https://www.airasia.co.in/content/air-asia/en/terms-and-conditions.html. Nothing in these terms and conditions shall supersede anything contained in the CoC and in the event of any conflict or inconsistency with the CoC, the CoC shall prevail. 8. The Offer is subject to Force Majeure events. AirAsia India reserves the right to modify these terms, or to replace (wholly or in part) the Offer with another offer (whether similar to the Offer or not), or withdraw the Offer, at any time, without giving any prior notice and/or assigning any reason. Withdrawal of the Offer due to any force majeure event, will not affect any Offer already availed for the bookings made during the Offer Period. For the purpose of this Offer, the Force Majeure event shall mean an act of God or any situation outside the control of the airline, including but not limited to fire, earthquake, epidemic, pandemic, lockdown conditions or any government restriction leading to the suspension of flights. 9. AirAsia India’s decision with respect to all matters relating to the Offer, shall be final and binding. 10. By making an AirAsia India flight booking during the Offer Period under the Offer, customers: (i) unconditionally and irrevocably agree to these T&C and the CoC; and (ii) consent that it shall provide its own contact information (email/ contact details) while making the booking which may be shared by AirAsia India with its agents, representatives, service providers, employees for the purpose of sending flight updates and related informations and may also be used to send promotional information pertaining to AirAsia India, in future. 11. This Offer shall be governed by and construed in accordance with the laws of India, and all matters related to this Offer are subject to the exclusive jurisdiction of the courts at , .