Mount - What we were told in February 2020

Future of the High Street Survey What respondents said they like about

In February 2020, the Regeneration Team undertook an online survey SHARE It's home, it is familiar. about the future of Town Centres in North Waltham Forest. We received There are good YOUR We know where There are great local over 1500 responses, with nearly 400 from Chingford Mount. The VIEWS support services such everything is. survey asked what people liked about Chingford Mount town centre FUTURE OF THE HIGH STREET as Age UK and the open spaces and parks and high street, and what they would like to see improved in the future. North Waltham Forest community library. like Larkswood, Ainslie Over the next 12 months the Council HOW TO PARTICIPATE The survey was online, but we also visited the town centre and spoke to will be working to create High Street Wood, the Cemetery Strategies for the three of the town There is a survey for each town centre. local stakeholders and people on the street during the 3 week period. centres in North Waltham Forest You can answer the survey for one, two engaging closely with local community or three of the town centres, but please and Memorial Park all groups, residents and businesses, using do not answer the same survey twice. There is an excellent Love the wealth of work already being done within walking distance by the local community as a starting To answer the survey for group which North Chingford, visit: I think because of point. from my home and the surveymonkey.co.uk/r/ is doing huge amounts to What is a High Street Strategy? NORTHCHING its geography and Key Themes of Feedback The aim is to identify a list of projects Mount. and initiatives to support local high To answer the survey for improve the local streets so they can grow, adapt and Chingford Mount, visit: layout Chingford thrive in coming years in a way that www.surveymonkey.co.uk/r/ environment, and the group For Chingford Mount we received 381 responses and respondents said CHMOUNT responds to their unique local economy, Mount has a sense character and heritage, in line with the that runs the community they liked that the town centre is familiar, affordable and has a strong To answer the survey for aspirations of local people. Town Centre, library, but few other of community that Working with you visit: surveymonkey.co.uk/r/ sense of community. In terms of things that could be improved, the key HIGHAMS Here the shops are very We are keen for you to feed your ideas volunteering opportunities. other areas do not points respondents raised were: into this process and the first step is for you to take part in this short survey. We MORE INFO affordable which is great. will collate the results of the survey and have. • More different types of shops and businesses, including new Full details are available on publish a report on our website, which Great cafes for families. A will feed into the draft strategy. walthamforest.gov.uk/NWFTownCentres Our local street cleaner workspace and activating vacant shops If you would like to get in touch please email us at regeneration@walthamforest. Tommy is incredible and well- lot of choice compared to Public and open spaces gov.uk • – more greening and better signposting loved by the community. out of . to green spaces like the cemetery and Memorial Park

• Culture and community - support and boost the evening 200129_High Street Surveys_flyer_v4.indd 1 03/02/2020 11:28:44 economy What respondents said could be improved in Chingford Mount • Support between businesses – e.g. a local business network or Town Team • Town centre activities - more events and promotion of the town Look how the Mount looked in the centre and an enhanced market offer It doesn’t feel very There are too many 1930s have we improved it in 90 years safe area especially • Traffic and pollution - reduce the impact of traffic and make the empty shops and or was it better back then? It’s like it has in the evening. hoardings, for town centre a more welcoming environment been left to run down. example the old • Celebrate diversity and promote social integration – Poundland building particularly older people, young people and people from different We need more makes it look untidy backgrounds and unloved. • Young people - more dedicated spaces and activities for young community events. I There isn’t as much variety people really enjoyed the as there used to be. There last Christmas event. 381 are too many food eateries, responses barbers, nail bars and charity shops. The place has a lot of traffic and feels received in polluted and dirty. It’s hard to find a Chingford parking space. Mount

RESIDENTSEngagement boards combined.indd 1 FEEDBACK23/09/2020 13:59:44 What has the Council been working on since?

Since the survey was completed in February 2020 the world has been hit by a global pandemic which has impacted how we use our town centres. During that time and up to now the Council has been supporting the high street to re-open in a safe way and minimise the impact of COVID-19 in a number of ways detailed on this page.

Age UK Old Church Road trees ​

Hall Lane car park Market Albert Crescent Making Places review / modifications Albert Crescent Temporary bus stand re-location discussions ASB Action group, including collaboration between the Council and the Police Supprot for outdoor trading South Chingford Community Library Hall Lane Car Park Safety and security improvements by Parking team Youth engagement with Streetbase and Culture – positive signposting

Old Church Road Trees Greening of the high street including installation of new trees on Old Church Road

Memorial Park entrance improvements Refurbished entrance complete, resurfacing to follow Memorial Park entrance Age UK and South Chingford Community Library Support to re-open

Market Support for the market and enhanced market on Saturday 26 September 2020

Business Support Save the High Street Business Support Administering Government grants Larskwood Ward - 117 Government grants paid Valley Ward - 102 Government grants paid

CURRENTEngagement boards combined.indd 2 ACTIONS23/09/2020 13:59:45 What are the treasures of Chingford Mount?

Love South Chingford Age UK The Prince Albert Pub​ Chingford Barometer Chingford Odeon 1935

South Chingford Haseya Apothecary Garden Larkswood Lido 1960s Larkswood Lido 1955 Albert Crescent 1950s Community Library

My Cake Haze Restaurant The Village Cafe Note 2 Note Academy Kings Florist Jerk Spice Oh My Coffee The Mount Pub

CHINGFORDEngagement boards combined.indd 3 MOUNT23/09/2020 13:59:52 What makes Chingford Mount unique?

CHINGFORDEngagement boards combined.indd 4 MOUNT23/09/2020 13:59:52 Shaping the future of Chingford Mount: Guiding principles

Chingford Mount has been selected as a pilot area to create a local We are developing a set of key principles to guide the long-term vision ‘town centre framework’. The aim of the Chingford Mount town centre for the future of the town centre. We are working on them at the framework is to support the area to grow, adapt and thrive in coming moment and would like your feedback. To comment please fill out the years responding to the unique local economy, character and heritage Chingford Mount Town Centre survey by following this link: of the place in line with the aspirations of local people. https://www.surveymonkey.co.uk/r/chingfordmount

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Showcase what makes Chingford Mount special Bring the forest to the high street A town centre for everybody Transform Albert Crescent

Celebrate what is unique about Chingford Mount Work with local community groups and Create public spaces, uses and services that Develop an ambitious vision for Albert Crescent that and put that at the heart of any plans for the businesses to create an ambitious plan to green serve the diverse needs of Chingford Mount’s reduces the negative impacts of traffic and buses, future of the town centre the high street, provide high quality greenspace ageing population, but also provide for teenagers, reconnects it with the wider high street acting as in new developments and better signpost to young people, children and families of different the focus at the heart of the town centre Cemetery and Memorial Park, and backgrounds the Lower

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Celebrate Local Support social enterprise and innovation Better for walking and cycling Ensure quality and craftmanship

Support local businesses by creating opportunities Grow Chingford Mount’s status as a hub for social Improve the streets and spaces in the town centre Encourage landlords and shop owners to enhance to meet and work together including local events enterprise and social innovation with a cluster so they can be more welcoming and attractive and their properties and forecourts and ensure that to attract more visitors, setting up a Town Team, of social services hubs and support services make it easier to move around on a bike or on foot new development is characterful and responds to enhancing Chingford Mount market and creating including the South Community Library and Age to the negative impacts of traffic and pollution the distinctive character and identity of the local more space for start- ups and home-workers UK, community-minded businesses and retailers area whilst delivering new homes to support the town centre economy

SHAPINGEngagement boards combined.indd 5 THE FUTURE23/09/2020 13:59:52