IMPROVE PRODUCTIVITY WITH INTUITIVE AND SOCIAL WORK ENVIRONMENTS Andy Kershaw Sr. Director Oracle Social Network, WebCenter Product Management 1 | © 2012 Oracle Corporation
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
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TRENDSTEP FOUR ONE TouchConsumer Points lives in the here & now • Real Time • More Demanding • Little Patience • Always-on 3
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TRENDSTEP FOUR TWO Touch Points Consumer seek answers • Think Touch points, not channels • Blend Information and inspiration • Context becomes king 4 | © 2012 Oracle Corporation
TRENDSTEP THREE FOUR Touch Points Consumer are plugged in • Data driven lives • Blend the collective with the personal
5 | © 2012 Oracle Corporation • Facts, figures, ratings, likes, offers, and more
TRENDSTEP FOURFOUR Touch Points Consumers are hive-minded • Connect to like-minded buyers • Seek guidance from each other • Lead or validate your thinking 6 | • © 2012Amplify Oracle Corporation your messages
TRENDSTEP FOUR FIVE Touch Points Consumer expects (extra) value • Help them achieve their goals • Be with them at the point of need • Blend product plus service 7 | © 2012 Oracle Corporation • Curate to save them time
Oracle WebCenter The User Engagement Platform for Social Business
Oracle Fusion Middleware Oracle WebCenter is the user engagement platform for social business, connecting Oracle WebCenter User Engagement Platform people and information • Increase customer loyalty with personalized Sites Portal online experiences Web Experience Composite Applications Management & Mash-Ups • Drive innovation with portals & composite applications • Enhance productivity with contextual Social Content Social Network Enterprise Content collaboration & Collaboration Management • Optimize information access with content management
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Need for Enterprise Social Tools The Collaboration Gap
Collaboration Tools Activity Streams are Collaboration Evolves are Siloed Not Enough Document and social Historical context is Single-threaded streams collaboration across + important to participate + are ineffective for multi- multiple teams & channels effectively threaded conversations is difficult
There is an artificial separation among business, collaboration & social applications today
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The Broken Graph
CRM HCM
ERP Portal BPM
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The Enterprise Social Graph
CRM HCM
ERP Portal BPM
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Oracle Social Network A Secure Collaboration Tool for Everyone You Work With
Engage Inform Drive Extend Enterprise collaboration Updates streamed from Purposeful social networking Integrates into your business through real-time Conversations across your business without the noise applications
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Socialize with Oracle Social Network
Experts Defined Teams App Information New Contract Team Project
Oracle Social Self Forming Content Network Escalation New Hire Teams
CRM Disruption
Custom App 3rd Party App
HCM ERP
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Oracle Social Network Foundations
Conversations Social Objects Real-Time Wall Multimedia Gadget Share Related Objects Oracle Social Network Content Activity Streams Annotation Read/Unread Real-Time Tools Follow-up Search Filtering
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Conversations Enterprise Ready Dialogues
• Discover & discuss any topic with any group of people, enabling targeted and private communications • Associate Conversations to one or more Social Objects • Start as easily as IM and email to gracefully escalate in the scope of the Conversation • Features documents, annotations, video and voice
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Social Objects Connecting People to their Social Objects
• Connect with Social Objects • Receive a data-stream of important events • Enables Collaboration with others connected to the Social Objects – Start a Conversation with the Connections related to a Social Object
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Content Connecting People Together
• Real-time annotation, versioning, application sharing and in-place editing • Enable content flow of content, documents, images and other rich media between people and groups • Start Conversations • Discover, browse, and follow people • Post messages to people and their followers
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Activity Streams Insight into Activities
• Receive a summary of activity – Updates to People, Social Objects, and Conversations • Filter and facet information based on social and business context • Leverage Social Network to review only activity you have not previously reviewed
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Demonstrations
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Multiple Deployment Models
Social Network
Cloud On-Premise
Cloud Applications On-Premise Applications
Custom Applications 3rd Party Applications Custom Applications 3rd Party Applications
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2NV / RightPath Oracle Cloud Services
Oracle Oracle Social Social Network Network WebLogic WebLogic Suite Suite Database EE Database EE
Data-West Data-East Cloud Services Cloud Services Deliver integrated cross-DOE collaborative services in a secure Oracle cloud
Y-12 Sandia LLNL Nevada Site PRIDE/Business Applications/Operations Kansas LANL Pantex Savannah River City Plant
Leverage existing Oracle Technology Platform and Business Applications license investment
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Oracle Social Network Differentiators
Deployment Conversations Social Objects Content Activity Streams
Real-Time Multiple Application Annotation Read/Unread Integration Cloud
Multimedia Feeds Real-Time Tools Follow-up
On Premise Share Gadgets Search Filtering
Oracle Social Network Extension Framework & API
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Social Network Benefits
• Anytime Access • Connect Faster • Faster Results • Quickly Update • Work Together • Solve Problems CRM Data • Easily Engage • Build Knowledge • Facilitate Sharing Expertise • Increase Visibility • Better Prepared • Create Your Personal Brand Smarter Smarter Smarter Collaboration Teams Decisions
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Q&A Oracle Social Network Homepage: cloud.oracle.com
Oracle WebCenter blog: http://blogs.oracle.com/webcenter
Oracle WebCenter Homepage: http://oracle.com/webcenter
Oracle WebCenter Newsletter: http://oracle.com/newsletters
Twitter: http://twitter.com/oraclewebcenter
Facebook: http://facebook.com/webcenter
LinkedIn: http://linkd.in/ORCL_Social
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Oracle Social Network for Fusion Applications
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Oracle Social Network for Applications
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Oracle Social Network Platform
Oracle Social Network Extension Framework & API
Oracle Social Network
Conversations Social Objects Content Activity Streams
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Connect Anywhere Anytime
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